State ex rel. Hedenberg v. N. Cent. Corr. Complex (Slip Opinion) , 2020 Ohio 3815 ( 2020 )


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  • [Until this opinion appears in the Ohio Official Reports advance sheets, it may be cited as State
    ex rel. Hedenberg v. N. Cent. Corr. Complex, Slip Opinion No. 2020-Ohio-3815.]
    NOTICE
    This slip opinion is subject to formal revision before it is published in an
    advance sheet of the Ohio Official Reports. Readers are requested to
    promptly notify the Reporter of Decisions, Supreme Court of Ohio, 65
    South Front Street, Columbus, Ohio 43215, of any typographical or other
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    SLIP OPINION NO. 2020-OHIO-3815
    THE STATE EX REL. HEDENBERG, v. NORTH CENTRAL CORRECTIONAL
    COMPLEX ET AL.
    [Until this opinion appears in the Ohio Official Reports advance sheets, it
    may be cited as State ex rel. Hedenberg v. N. Cent. Corr. Complex, Slip
    Opinion No. 2020-Ohio-3815.]
    Public     records—R.C.        149.43—Mandamus—Statutory                damages—Writ          of
    mandamus will not issue when uncontroverted evidence shows requested
    documents do not exist—Use of prison kite to request public records does
    not qualify requester for award of statutory damages—Writ of mandamus
    and request for statutory damages denied.
    (No. 2018-1117—Submitted January 7, 2020—Decided July 28, 2020.)
    IN MANDAMUS.
    ________________
    Per Curiam.
    {¶ 1} Relator, Jonathan Hedenberg, seeks a writ of mandamus to compel
    the production of public records. We deny the writ because the evidence establishes
    SUPREME COURT OF OHIO
    that respondents, the North Central Correctional Complex, Warden Neil Turner,
    Deputy Warden Becky Joyce, “Mr. Potter,” “Mr. Minchaka,” and “Management
    Training Corp.,”1 (“NCCC”), do not possess documents responsive to Hedenberg’s
    public-records requests. In addition, we deny Hedenberg’s request for an award of
    statutory damages and court costs.
    I. Background
    {¶ 2} Hedenberg was an inmate at NCCC at the time that he filed his public-
    records requests.2 On March 21, 2018, he sent a public-records request to Joyce
    for “records, sign up sheets, for the word processors and lexis nexis from a time
    period of Nov. 12th, 2015 to Feb. 8th, 2016.” Just over a week later, he made a
    second request for the sign-up sheets, this time addressed to Turner.
    {¶ 3} On May 9, 2018, Hedenberg sent a request to Potter, again requesting
    the word-processor and LexisNexis sign-up sheets. And on that same date, he also
    sent a request to Mr. Minchaka in the “I.T.” department.               In the request to
    Minchaka, in addition to asking for the sign-up sheets, Hedenberg requested “any
    logs, e-mails, maintenance requests, or other related documents, that pertain to the
    printer/copiers contained in the Special Services Building” that had been created in
    late January or February 2016, including “any document that may show when the
    printers broke.”
    {¶ 4} In August 2018, Hedenberg filed his complaint for a writ of
    mandamus. He alleged that “Ms. McKenna,” a former NCCC librarian, had given
    him a copy of a Ricoh work order, but that he had not been provided any other
    documents he sought. In addition to NCCC, his complaint named as a respondent
    Attorney General Mike DeWine. We granted the Attorney General’s motion to
    1. Management and Training Corporation is a private company that operates NCCC.
    2. Hedenberg has since been transferred to another institution.
    2
    January Term, 2020
    dismiss, dismissed him as a respondent, and sua sponte granted an alternative writ
    and set a briefing schedule.
    {¶ 5} Pursuant to that order, the parties filed evidence and Hedenberg filed
    a merit brief with a supplement titled “Declaratory Statement under 28 U.S.C.
    1746.” When NCCC filed its brief, it captioned it as both a merit brief and a motion
    to dismiss. We denied NCCC’s motion to dismiss and ordered NCCC to provide
    to this court under seal “the documents requested by relator in his complaint.”
    {¶ 6} In response, NCCC filed an affidavit from Robyn Boden, the finance
    manager at NCCC, in which Boden attests that NCCC does not have documents
    responsive to Hedenberg’s requests. Hedenberg did not respond to that filing, nor
    did he file a reply brief.
    II. Analysis
    {¶ 7} Mandamus is the appropriate remedy by which to compel compliance
    with Ohio’s Public Records Act, R.C. 149.43. State ex rel. Physicians Commt. for
    Responsible Medicine v. Ohio State Univ. Bd. of Trustees, 
    108 Ohio St. 3d 288
    ,
    2006-Ohio-903, 
    843 N.E.2d 174
    , ¶ 6. However, a writ of mandamus will not issue
    when the uncontroverted evidence shows that the requested documents do not exist.
    State ex rel. Lanham v. Smith, 
    112 Ohio St. 3d 527
    , 2007-Ohio-609, 
    861 N.E.2d 530
    , ¶ 15.
    {¶ 8} In its initial evidentiary filing, NCCC submitted an affidavit from
    Turner in which he attests that “NCCC does not save or maintain sign-in sheets for
    word processor use available for inmates in the NCCC library or Lexis sign-up
    sheets in the NCCC library.” He further attests that “[i]nmates may have been
    requested to sign in before using the word processors and Lexis to establish the
    order of inmate usage, however, any such sign-in sheets were discarded and not
    saved or maintained.” In conclusion, Turner attests that “no requested sign in sheets
    were retained. NCCC does not have in its possession the records requested by
    Relator, and therefore, cannot produce any.”
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    SUPREME COURT OF OHIO
    {¶ 9} To refute Turner’s claims, Hedenberg submitted as part of his merit
    brief a document that he titled “Declaratory Statement Under 28 U.S.C. 1746.”
    Hedenberg purported to sign the document under penalty of perjury, but the
    document is not notarized. NCCC argues that Hedenberg’s unsworn declaration is
    invalid and should not be considered as substantive evidence. We need not address
    this contention, however, because even if we were to consider Hedenberg’s
    unsworn declaration as evidence, it fails to refute Turner’s evidence that the
    LexisNexis sign-up sheets do not exist. In the declaration that Hedenberg filed as
    part of his brief, Hedenberg asserts that the NCCC library “is still maintaining a
    complete copy of 2017 logs” for LexisNexis sign-ups. But his requests had sought
    records from 2015 and 2016, so this assertion does not further his claim. With
    respect to the older records, Hedenberg states that “Ms. Weidner,” who he describes
    as a former librarian at NCCC, maintained several years of LexisNexis sign-up
    sheets. Hedenberg also states that
    [u]pon Ms. McKenna’s termination of employment, Mr. Cedar and
    Mr. Smith took guardianship of the NCCI library, and removed
    documents from the library and office, either storing or disposing of
    these documents. Any documents they stored were alleged to be
    stored in a storage space off the library. The documents I seek in
    my complaint were part of the above described documents in
    question.
    (Emphasis added.) Hedenberg concedes that Potter had searched the storage areas
    and did not find the documents. Thus, Hedenberg offers little evidence that the
    documents still exist.
    {¶ 10} Hedenberg also requested “any logs, e-mails, maintenance requests,
    or other related documents, that pertain to the printer/copiers contained in the
    4
    January Term, 2020
    Special Services Building” that had been created in late-January or February 2016,
    including “any document that may show when the printers broke.” But Boden
    attests in her affidavit that “NCCC does not have any service records and/or work
    orders for the subject Ricoh printer for the time period referenced.” According to
    Boden, when service is required, NCCC makes a service request by telephone and
    maintains no records of such requests.
    {¶ 11} Hedenberg did not respond to the Boden affidavit.            And his
    declaration sheds little light on whether the printer-maintenance records he seeks
    exist. He states that
    (vi) The Ricoh copier is serviced by an external contractor,
    a Ricoh Store, and there have been two separate contractors while
    the Relator was housed at NCCI.
    I have already been provided a copy of the Ricoh Stores
    workorder, but it does not help to identify the date of the Ricoh’s
    breakdown; it provides the date the Ricoh workorder was created
    and an estimated date of completion described on the form as the
    date of the completion.
    Nothing in Hedenberg’s declaration supports his contention that additional
    documents remain to be produced, or that a document exists that shows “the date
    of the Ricoh’s breakdown.”
    {¶ 12} For these reasons, Hedenberg’s evidence that NCCC has documents
    responsive to his requests is unpersuasive. We therefore deny his request for a writ
    of mandamus.
    {¶ 13} In his complaint, Hedenberg requested an award of statutory
    damages and court costs. Court costs may be awarded in a public-records case in
    two circumstances. First, an award of court costs is mandatory when the court
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    grants a writ of mandamus compelling a public office to comply with its duties
    under the Public Records Act. R.C. 149.43(C)(3)(a)(i). Second, court costs shall
    be awarded when the court determines that the public office “acted in bad faith
    when [it] made the public records available to the relator for the first time after the
    relator commenced the mandamus action, but before the court issued any order
    concluding whether or not” to grant a writ of mandamus.                     See R.C.
    149.43(C)(3)(a)(ii) and (iii). Neither scenario applies to the facts of this case, and
    therefore Hedenberg is not entitled to an award of court costs.
    {¶ 14} Nor is Hedenberg eligible for an award of statutory damages.
    Statutory damages are available only if Hedenberg proves by clear and convincing
    evidence that he had delivered his request “by hand delivery, electronic submission,
    or certified mail.” R.C. 149.43(C)(2); State ex rel. Martin v. Greene, 156 Ohio
    St.3d 482, 2019-Ohio-1827, 
    129 N.E.3d 419
    , ¶ 9. Hedenberg concedes that he
    delivered his requests through the prison “kite” system. “A ‘kite’ is written by an
    inmate to a member of the prison staff and is ‘a means for inmates to contact staff
    members inside [an] institution.’ ” Greene at ¶ 3, fn. 1, quoting State v. Elmore,
    5th Dist. Richland No. 16CA52, 2017-Ohio-1472, ¶ 15. The use of a prison kite to
    request public records does not qualify the requester for an award of statutory
    damages. State ex rel. McDougald v. Greene, ___ Ohio St.3d ___, 2020-Ohio-
    3686, ___ N.E.3d ___, ¶ 18.
    {¶ 15} For these reasons, we deny Hedenberg’s request for a writ of
    mandamus and deny his request for an award of statutory damages and court costs.
    Writ denied.
    O’CONNOR, C.J., and FRENCH, FISCHER, DEWINE, and STEWART, JJ.,
    concur.
    DONNELLY, J., concurs in judgment only.
    KENNEDY, J., concurs in part and dissents in part, with an opinion.
    6
    January Term, 2020
    _________________
    KENNEDY, J., concurring in part and dissenting in part.
    {¶ 16} I concur in the majority’s judgment denying a writ of mandamus
    regarding one of the public-records requests filed by relator, Jonathan Hedenberg,
    namely the request for word-processor and LexisNexis sign-up sheets from
    respondents North Central Correctional Complex, certain of its officials, and the
    private company that operates the complex (“NCCC”). I dissent, however, from
    the majority’s judgment regarding Hedenberg’s request for records concerning a
    printer at the facility that had been out of service. Hedenberg’s first documented
    request for information about the printer was dated March 21, 2018. It was not
    until NCCC filed an affidavit on October 1, 2019, in response to this court’s order
    to submit to it any responsive documents for in camera review, that NCCC
    informed Hedenberg that no responsive documents existed. For over 18 months,
    NCCC led Hedenberg—and at times, this court—to believe that NCCC had
    responsive documents but that NCCC had no duty to produce them for Hedenberg.
    Because of its delay and shifting excuses regarding the records relating to the
    printer in question, NCCC failed to meet its responsibilities under R.C. 149.43(B),
    and I would therefore award Hedenberg statutory damages.
    {¶ 17} Hedenberg first requested information about the printer from Deputy
    Warden Becky Joyce on March 21, 2018: “[O]n or around Feb. 8th the
    printer/copier broke in the library. I need to know if there is any email or record,
    other than the work order that can demonstrate exactly when it broke.” NCCC’s
    response to Hedenberg’s request came on March 27, 2018, when Joyce wrote to
    Hedenberg, “I am not permitted to pull the records.”
    {¶ 18} On March 30, 2018, Hedenberg sent a request to Warden Neil Turner
    again asking for the records:
    7
    SUPREME COURT OF OHIO
    On or about Feb. 8th of 2016 the library printer/copier broke.
    I know it broke some time before Feb. 8 but, the Ricoh work order
    I have was requested Feb 8th. I also know it was repaired Feb. 9th.
    Could you please look through the email from this time and attempt
    to find out the specific day it broke. I need this for the court because
    the printer breaking caused me to be late in filing.
    ***
    P.S. Dept. W. Joyce stated she is unable to “pull the records,”
    hence this letter.
    Turner responded, “We are unable to provide you with the information requested.”
    {¶ 19} On May 9, 2018, Hedenberg sent a request to Mr. Minchaka in the
    “I.T.” department. He wrote,
    [T]he documents I seek are from February of 2016 or late January.
    The printer in the law library and another in special services was out
    of service at this time. I need any document that may show when
    the printers broke. I know the library computer was serviced Feb
    8th, I have a copy of the Ricoh work order.
    {¶ 20} Minchaka responded that Hedenberg needed to seek assistance from
    Hedenberg’s unit staff.
    {¶ 21} Hedenberg filed the present mandamus action in this court on
    August 7, 2018. None of the named respondents affiliated with NCCC filed an
    answer. After some delay that was not the fault of the parties, this court granted an
    alternative writ on April 26, 2019. NCCC filed a merit brief and motion to dismiss
    on June 21, 2019. In support of NCCC’s argument that this court should deny the
    writ, NCCC submitted an affidavit from Turner in which he stated, “Relator
    8
    January Term, 2020
    requested work orders and related communications for the NCCC printers and
    copiers. For security reasons, NCCC does not provide work orders and related
    documents to inmates or the public that are classified as infrastructure records or
    that relate to the computer systems at NCCC.”
    {¶ 22} NCCC argues in its merit brief that any records regarding the broken
    printer are infrastructure records under R.C. 149.433 and are therefore exempt from
    disclosure. R.C. 149.433(A) defines “infrastructure record” as “any record that
    discloses the configuration of critical systems including, but not limited to,
    communication, computer, electrical, mechanical, ventilation, water, and plumbing
    systems, security codes, or the infrastructure or structural configuration of a
    building.” R.C. 149.433(B)(2) states that “[a] record kept by a public office that is
    an infrastructure record of a public office, public school, or a chartered nonpublic
    school is not a public record under section 149.43 of the Revised Code and is not
    subject to mandatory release or disclosure under that section.” NCCC argues that
    the records Hedenberg seeks regarding the printer relate to the infrastructure of the
    prison’s computer systems and are therefore statutorily exempt from disclosure.
    {¶ 23} This court denied NCCC’s motion to dismiss and ordered it, within
    ten days, to provide to this court for in camera review the documents requested by
    Hedenberg in his complaint. On October 1, 2019, NCCC filed a response to that
    order, stating that there are no responsive records. NCCC supports that statement
    with an affidavit from its finance manager, Robyn Boden, in which Boden states
    that NCCC does not maintain records of service calls made to Ricoh, the printer’s
    manufacturer. She testifies, “No records are left with NCCC related to these service
    calls as they are covered under the service agreement between [the company that
    operates NCCC] and Ricoh.”
    {¶ 24} Finally, after over 18 months of NCCC’s non-responsive responses,
    Hedenberg’s request for records culminated in NCCC’s filing of an affidavit that
    explained that the facility has no documents responsive to the request for records
    9
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    regarding the printer. And only after this court ordered NCCC to produce the
    records for in camera review did NCCC directly address Hedenberg’s request.
    {¶ 25} Hedenberg requests statutory damages. We apply the version of
    R.C. 149.433 that was in effect at the time that he made his records requests. State
    ex rel. Kesterson v. Kent State Univ., 
    156 Ohio St. 3d 13
    , 2018-Ohio-5108, 
    123 N.E.3d 887
    , ¶ 11, fn. 1. R.C. 149.43(C)(2) provides for statutory damages of $100
    per business day, up to $1,000, if a court determines that the public office “failed
    to comply with an obligation in accordance with division (B) of this section.” When
    a public office receives a public-records request it is obligated to promptly provide
    any responsive records within a reasonable amount of time. And when it denies a
    records request, it must inform the requester of that denial and provide the reasons
    for the denial. R.C. 149.43(B)(1) and (3); State ex rel. Cordell v. Paden, 156 Ohio
    St.3d 394, 2019-Ohio-1216, 
    128 N.E.3d 179
    , ¶ 11.
    {¶ 26} As this court noted in Cordell, even if the public office has no
    responsive records to produce, its failure to respond in a timely manner with its
    reasons for its failure to produce the requested records makes it liable for statutory
    damages. Whether the public office complied with its statutory duty to respond
    within a reasonable period of time “depends upon all of the pertinent facts and
    circumstances.” Cordell at ¶ 12, quoting State ex rel. Morgan v. Strickland, 
    121 Ohio St. 3d 600
    , 2009-Ohio-1901, 
    906 N.E.2d 1105
    , ¶ 10. The requester “bears the
    burden of demonstrating that the [public office’s] response to [the] public-records
    requests was unreasonably delayed.”
    Id. at ¶ 12,
    citing State ex rel. Dispatch
    Printing Co. v. Johnson, 
    106 Ohio St. 3d 160
    , 2005-Ohio-4384, 
    833 N.E.2d 274
    ,
    ¶ 44.
    {¶ 27} Following several requests to NCCC and its officials, Hedenberg
    received no substantive response as to why NCCC could not produce records
    3. Hedenberg’s complaint is governed by former R.C. 149.43, 2016 Sub.H.B. No. 71. All
    references to R.C. 149.43 refer to that version unless otherwise noted.
    10
    January Term, 2020
    regarding the out-of-service printer. The warden and deputy warden merely
    responded that they were unable or not permitted to provide the records. Even in
    its brief to this court, NCCC claims that the records are infrastructure records. But
    a record concerning the status of one printer does not constitute an infrastructure
    record; an infrastructure record is instead “any record that discloses the
    configuration of critical systems.” R.C. 149.433(A). What Hedenberg sought had
    nothing to do with the configuration of a critical system.
    {¶ 28} Hedenberg meets his burden of proving that respondents’ response
    regarding the out-of-service printer was unreasonably delayed. Still, Hedenberg is
    not entitled to statutory damages unless he made his records request “by hand
    delivery or certified mail.” R.C. 149.43(C)(2). “Hand delivery” is not defined in
    the statute. There is no dispute in this case that Hedenberg made his requests
    through the prison “kite” system. “A ‘kite’ is written by an inmate to a member of
    the prison staff and is ‘a means for inmates to contact staff members inside [an]
    institution.’ ” State ex rel. Martin v. Greene, 
    156 Ohio St. 3d 482
    , 2019-Ohio-1827,
    
    129 N.E.3d 419
    , ¶ 3, fn. 1, quoting State v. Elmore, 5th Dist. Richland No. 16CA52,
    2017-Ohio-1472, ¶ 15. Because I would hold that requesting public records by kite
    constitutes hand delivery, see State ex rel. McDougald v. Greene, ___ Ohio St.3d
    ___, 2020-Ohio-3686, ___ N.E.3d ___, ¶ 60 (Kennedy, J., dissenting), I would also
    hold that Hedenberg is eligible to receive statutory damages under R.C.
    149.43(C)(2).
    {¶ 29} Statutory damages are calculated at the rate of $100 for every
    business day that the public office or person responsible for the requested public
    records failed to comply with an obligation under R.C. 149.43(B), starting from the
    date on which the requester filed his or her mandamus complaint, with a maximum
    award of $1,000. R.C. 149.43(C)(2). Hedenberg filed his mandamus complaint on
    August 7, 2018, yet he could not have learned that NCCC lacked any responsive
    11
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    records until NCCC informed this court of that fact nearly 14 months later on
    October 1, 2019, so he is eligible for the maximum amount of statutory damages.
    {¶ 30} A court may decline to award statutory damages or reduce the
    amount of the award if it finds that based on the public-records law that existed at
    the time of the alleged conduct that constituted the failure to comply with R.C.
    149.43 “a well-informed public office or person responsible for the requested
    public records * * * reasonably would believe that the conduct * * * did not
    constitute a failure to comply * * * with [R.C. 149.43(B)],” R.C. 149.43(C)(2)(a),
    and also that “a well-informed public office or person responsible for the requested
    public records reasonably would believe that the conduct * * * would serve the
    public policy that underlies the authority that is asserted as permitting that conduct,”
    R.C. 149.43(C)(2)(b).      Neither of the reduction factors apply in this case.
    Hedenberg sought only the service records for a specific printer covering a specific
    period of time, which could not reasonably be considered to be infrastructure
    records if they existed. Therefore, I would hold that Hedenberg is entitled to an
    award of $1,000 in statutory damages.
    {¶ 31} In accordance with our duty to uphold the law as it is written, I would
    determine that NCCC is liable for statutory damages for its failure to fully comply
    with R.C. 149.43(B)(1) and (3) and to provide Hedenberg a timely response
    outlining the reasons for its denial of his request for records relating to the out-of-
    service printer. But the majority seems content to let NCCC and its employees flout
    the law.
    {¶ 32} Although Hedenberg is an incarcerated individual, he has the same
    right as any other person to access certain public records documenting disclosable
    prison procedures. Therefore, I would award Hedenberg statutory damages in the
    amount of $1,000. Because the majority determines differently, I dissent.
    _________________
    Jonathan Hedenberg, pro se.
    12
    January Term, 2020
    Mansour Gavin, L.P.A., Michael P. Quinlan, and Kenneth E. Smith, for
    respondents.
    _________________
    13