Criss v. Young Star Academy, L.L.C. , 2021 Ohio 3009 ( 2021 )


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  • [Cite as Criss v. Young Star Academy, L.L.C., 
    2021-Ohio-3009
    .]
    COURT OF APPEALS
    ASHLAND COUNTY, OHIO
    FIFTH APPELLATE DISTRICT
    JUDGES:
    LORI CRISS, DIRECTOR,                                :       Hon. W. Scott Gwin, P.J.
    OHIO DEPARTMENT OF MENTAL                            :       Hon. William B. Hoffman, J.
    HEALTH AND ADDICTION                                 :       Hon. Earle E. Wise, J.
    SERVICES                                             :
    :
    Plaintiff-Appellant          :       Case No. 21-COA-005
    :
    -vs-                                                 :
    :       OPINION
    YOUNG STAR ACADEMY, LLC
    Defendant-Appellee
    CHARACTER OF PROCEEDING:                                 Civil appeal from the Ashland County Court
    of Common Pleas, Case No. 21-CIV-018
    JUDGMENT:                                                Affirmed
    DATE OF JUDGMENT ENTRY:                                  August 30, 2021
    APPEARANCES:
    For Plaintiff-Appellant                                  For Defendant-Appellee
    DAVID YOST                                               MARION A LITTLE
    Ohio Attorney General                                    Ziegler, Tigges, & Little
    BY: TRISTA M. TURLEY                                     41 South High Street
    MORGAN TENDAM                                            Columbus, OH 43215
    Assistant Attorney General                               JOEL H. MIRMAN
    30 East Broad Street                                     5 E. Long Street, Ste. 200
    Columbus, OH 43215                                       Columbus, OH 43215
    HOLLY WILSON
    KATIE L. ZORC
    101 W. Prospect Ave., Ste. 1400
    Cleveland, OH 44115
    [Cite as Criss v. Young Star Academy, L.L.C., 
    2021-Ohio-3009
    .]
    Gwin, P.J.
    {¶1}    Defendant- appellant Lori Criss, Director Ohio Department of Mental Health
    and Addiction Services [“the Department”] appeals from the Ashland County Court of
    Common Pleas granting of Appellee Young Star Academy, LLC‘s [“Young Star”] motion
    for direct verdict after a bench trial.
    Facts and Procedural History
    {¶2}    Young Star Academy, LLC, doing business as Mohican Young Star
    Academy operates a licensed residential treatment facility for at risk youth. It is a
    regulated under R.C. 5119 and Ohio Administrative Code 5122. These statutory and
    regulatory requirements are administered by the Ohio Department of Mental Health and
    Administrative Services.
    {¶3}    Young Star is licensed by the Department to provide behavioral health
    services in a residential setting to young men aged 12 to 21. Its population is made up
    of referrals from Ohio courts and agencies. Some of the youth referred to Young Star
    have mental health and substance abuse issues. Young Star is licensed by Director Criss
    as a Class I residential facility for children. Class I child residential facilities serve
    unrelated      children or      adolescents       with    severe   emotional disturbances.   R.C.
    5119.34(B)(1)(a). As a Class I facility, Young Star provides residents with housing
    accommodations, supervision, personal care, and mental health care services. R.C.
    5119.34(B)(1)(a). At all times relevant to this case, Young Star served approximately 84
    adolescent boys with severe emotional disturbances. The boys came from roughly 35
    different counties throughout Ohio. As Young Star’s licensing authority, the Department
    Ashland County, Case No. 21-COA-005                                                        3
    can inspect or survey Young Star as necessary to ensure compliance with licensure
    requirements. Ohio Adm.Code 5122-30-05(A)(7).
    {¶4}   In 2018, while considering Young Star’s initial application for licensure and
    certification as residential mental health facility, the Department cited Young Star for: (1)
    failing to identify methods from least restrictive to most restrictive for deescalating
    aggressive behavior by a resident; (2) using restraint debriefing forms that treated
    restraints as a "consequence" for certain behavior as opposed to a last resort to be used
    only in faces of imminent physical harm; (3) failure to establish reporting processes to
    adequately document incidents of physical restraint; and (4) using staff training materials
    that referred to the use of restraints for general "behavioral reasons" as opposed to a last
    resort to be used only in the face imminent physical harm.
    {¶5}   Ultimately, Young Star, with assistance from the Department, produced a
    plan of correction that adequately addressed the Department's concerns, and Young Star
    received a license.
    {¶6}   In early 2021, the Department received a complaint from a former employee
    of Young Star. It is the Department's regular practice to take complaints seriously and
    formally investigate them, without making any assumptions about their veracity. The
    investigations are conducted by Behavioral Standards Surveyors ("surveyors").
    Surveyors are Department employees who inspect Department licensed facilities for
    compliance with applicable Ohio Administrative Code requirements.
    {¶7}   If the Department receives a complaint about the physical condition of a
    facility or the treatment of residents at the facility, the Department conducts an "onsite"
    investigation. Onsite investigations are often unannounced. During onsite investigations,
    Ashland County, Case No. 21-COA-005                                                        4
    surveyors conduct a physical inspection of the facility and review patient records, staff
    files, medication records, and the facility's policies and procedures. If the facility is one
    that employs restraints, the surveyors also review the restraint log. Department-licensed
    facilities that conduct restraints are required by law to maintain such a log, which must
    record every incident of mechanical or physical restraint at the facility and include the
    name of the restrained resident, the date of the restraint, the restraint method used, and
    the duration of the restraint. Ohio Adm.Code 5122-26-16(I).
    {¶8}   In response to the former employee's complaint, the Department conducted
    an onsite investigation of Young Star on January 28, 2021. Three Department surveyors-
    James Budimlic, Apryl Morris, and Sarah Malik participated in the survey. After the
    surveyors determined that certain issues required further investigation, Budimlic and
    Malik returned to Young Star on February 2 and 3, 2021, along with their supervisor,
    Donna Sabo. Morris continued her participation in the survey remotely, reviewing
    documents while off-site.
    {¶9}   During the site visit on February 3, 2021, Budimlic requested video
    surveillance footage of several restraint incidents documented in Young Star’s restraint
    log. Some of the incidents for which he requested video were specifically mentioned by
    youth residents interviewed by Malik during the investigation. These included the
    restraints of NR, NS, NG, and ZR. Budimlic also considered the duration of the restraints
    and whether the incidents happened in an area of the facility covered by surveillance
    cameras.
    {¶10} On March 3, 2021, the Department, filed a Verified Complaint for
    Appointment of Receiver in the Ashland County Court of Common Pleas. The Department
    Ashland County, Case No. 21-COA-005                                                        5
    brought the action pursuant to R.C. 5119.342 and Civ.R. 65, and moved the trial court to
    immediately appoint a receiver to take possession of and operate Young Star. The
    Department filed the Complaint, along with a Motion for Temporary Restraining Order and
    Preliminary Injunction Immediately Appointing Receiver, alleging that the existing
    conditions at the facility presented a substantial risk of physical and/or mental harm to the
    facility's residents, and no other remedies at law adequately protect the health, safety,
    and welfare of Young Star Academy's child residents. A magistrate granted the
    Department’s ex parte motion the same day. The next day, March 4, 2021, the trial court
    sua sponte vacated the magistrate's order and scheduled the Department’s request for
    a hearing on March 9, 2021, within the five-day time frame statutorily required under
    R.C. 5119.342.
    {¶11} Thereafter, the Department filed a second Motion for Temporary
    Restraining Order and Request for Attorney Conference. The Department requested an
    order that would direct the "Ashland County Sheriff ("Sheriff') to immediately take
    possession of and secure all documents and records on the site of Mohican Young Star
    Academy ..., and to take whatever action the Sheriff deems necessary to protect such
    documents or records from destruction; and (2) authorize either Wingspan [Care Group]
    or Young Star to keep an on-site monitor at the Young Star facility at all times to ensure
    the health and safety of child residents at the facility." The trial court granted the
    Department's request for a status conference which was conducted on March 5, 2021.
    {¶12} On March 8, 2021, the trial court issued a judgment entry denying the
    Department’s request for injunctive relief, noting, first, "the assertions in the memorandum
    accompanying [the Department’s] new motion are mostly the product of inference and
    Ashland County, Case No. 21-COA-005                                                          6
    innuendo." [Judgment Entry, at 1.] Young Star submitted an affidavit confirming the
    same. [Id.] The court noted that a temporary order appointing a Receiver without
    substantiation, would essentially terminate the operation of Young Star’s facility without
    due process of law. "Defendant would undoubtedly incur substantial harm if [the
    Department’s] allegations remained unsubstantiated following a full hearing on the issue."
    [Id. at 2.] Thereafter, the trial court conducted an evidentiary hearing on March 9-10,
    2021.
    The Evidentiary Hearing
    {¶13} Kristina Leohr testified that she had been employed as a Youth Care
    Specialist at Young Star from June through November 2020. She had no previous
    experience working in a residential facility. As part of her duties, Leohr was trained in how
    to restrain a resident. Leohr had personally been involved in the application of a restraint
    against a resident on twelve separate occasions. Leohr described an incident she
    witnessed involving a youth approximately 6’5’’ who had become upset. She testified that
    she witnessed four staff members dog pile the youth while he was on his bed. 
    Id.
     She
    further testified to witnessing multiple occasions of the staff place the youth’s hands
    behind his back and push inward to the point where the youths were screaming. Leohr
    further testified to instances where the staff would instigate the youths. Leohr testified that
    the use of proper restraint procedures can inflict pain that will cause a youth to scream.
    {¶14} When she brought her concerns to the supervisor, Leohr testified that she
    was told that some boys just needed harsher treatment. Leohr testified that she did not
    prepare any written reports expressing her concerns or otherwise bring to the attention of
    Ashland County, Case No. 21-COA-005                                                        7
    anyone her concerns regarding the incidents she had witnessed. She further admitted
    that no one told her to change or redact any portion of the reports she filed.
    {¶15} Leohr further testified that she was suspended in October 2020 after
    allegedly engaging in an inappropriate relationship with a youth at the facility and then
    quit her job before the conclusion of the investigation of her conduct.
    {¶16} Susan Sekely a Behavioral Health Standard Surveyor Supervisor testified
    that several issues were raised in 2018. Specifically a staff member had used an improper
    prone restraint method on a youth. T. at 103 - 104. Sekely noted that the staff member
    involved in the action was fired by Young Star. T. at 147. In fact, Sekely testified that all
    the concerns raised in 2018 had been remedied to the Department’s satisfaction at the
    time the State issued the initial licensure and certification to Young Star on September
    11, 2018. T. at 131.
    {¶17} James Budimlic is a Behavior Health Standard Surveyor for the
    Department. Budimlic testified that he had received physical restraint training at Parma
    Dale in 1990-1991. T. at 213. Budimlic received Managing Youth Resistance training
    while he work for the Department of Youth Services at Indian River from 2009 to 2011.
    
    Id.
     Budimlic was involved in four restraint incidents while at Indian River. T. at 168; 213.
    Budimlic has received no physical restraint training since leaving Indian River. T. at 213-
    214. Budimlic testified that the Department does not provide physical restraint training to
    its surveyors. T. at 214.
    {¶18} Budimlic became involved in an investigation of Young Star in January
    2021. T. at 173. He visited the facility as part of his investigative duties on January 28,
    2021, February 2 and 3, 2021, February 26 and March 5, 2021. T. at 173-174. Apryl
    Ashland County, Case No. 21-COA-005                                                       8
    Morris, Sarah Malik, Donna Sabo, Denise Cole, Maggie Cooper, and Tina Nutter who
    are also employed by the Department also took part in the investigations in various
    capacities at various times. T. at 175- 176. The investigation was initiated by several
    complaints that the Department received. T. at 176. All of the complaints came from the
    same individual. T. at 177.
    {¶19} The surveyors gather documents, interviewed staff and residents and
    gathered video evidence of physical restraints being employed by the staff. Budimlic
    utilized the Young Star’s restraint log to find instances of physical restraints being
    employed. T. at 189-190. He would then request video footage of the incidents.
    Specifically, Budimlic obtained and reviewed incidents involving a youth identified as ZR.
    T. at 190. He obtained further video footage of an incident involving NR on January 20,
    2020 that lasted twenty-three minutes. T. at 196. Further video footage of incidents
    involving NS in December 2020 was obtained. [State’s Exhibit 6 and 7]. T. at 198; 200. A
    January 2, 2020 incident involving NG was reviewed by Budimlic. [State’s Exhibit 8]. T.
    at 200 -201. A February 9, 2020 incident involving JC was received and reviewed by
    Budimlic. T. at 201-202; State’s Exhibit 9. However, the trial court did not permit Budimlic
    to testify about the contents of any of the videos. T. at 195. The Department did make a
    proffer of Budimlic’s testimony concerning the video evidence. T. at 231-256. The videos
    were admitted into evidence by the trial court.
    {¶20} During his March 5, 2021 visit to Young Star, Budimlic personally observed
    the restraint of a youth by employees of the Department. T. at 208. He observed the
    youth restrained by the staff face up on the floor in a supine position. A female staff
    member attempted to put a t-shirt over the youth’s mouth to prevent him from spitting on
    Ashland County, Case No. 21-COA-005                                                       9
    the staff; however, a supervisor informed her that she could not cover the youth’s mouth.
    T. at 208.
    {¶21} Sara Malik a Behavioral Health Standard Surveyor testified that when the
    Department receives a complaint against a facility it would come to her. T. at 264. She
    would then determine whether further onsite investigation was necessary or whether a
    determination could be made through the documentation alone. 
    Id.
     If the complaint
    concerns a matter that is not regulated by the Department, Malik would refer the complaint
    to someone else. 
    Id.
    {¶22} When doing an onsite investigation, the facility is not notified in advance. T.
    at 268. The surveyors would arrive and inform the facility that a complaint has been
    received. 
    Id.
     The surveyors would then begin collecting documentation. 
    Id.
     As part of her
    duties, Malik was required to be familiar with restraint restrictions and Ohio Admin. Code
    Section 5122-26-16. T. at 270.
    {¶23} In this case, a former employee called Malik directly expressing concerns
    about how the facility was being run, and gave Malik a rundown of her grievances. T. at
    270-271. The complainant believed she had been terminated from Young Star in
    retaliation for reporting abuse to Children’s Services. T. at 271.       Malik began her
    investigation of Young Star on January 28, 2021. T. at 270.
    {¶24} Malik and her team returned on February 2 and 3, 2021 to gather further
    information. T. at 272. Malik returned in part based upon concerns that had raised during
    her interviews with residents about the use of restraints. T. at 272-273. Malik interviewed
    twenty-two residents during her three days at the facility. T. at 274.
    Ashland County, Case No. 21-COA-005                                                        10
    {¶25} Malik reviewed Young Star’s restraint log and determined which incidents
    warranted further investigation. T. at 287. Based upon the information she had received,
    Malik reviewed video footage to determine if the information she had obtained was
    documented in the video footage of the incidents in question. T. at 289.
    {¶26} The Department obtained video footage of the use of restraints by the staff
    involving NG, ZR, and NR. T. at 290-292. Malik was not permitted to testify as to whether
    any of the youths told her that they were afraid or fearful. T. at 293. However, the
    Department proffered Malik’s testimony on this issue. T. at 451-467.
    {¶27} Malik testified that the Department has not prepared a report based upon
    the investigation that was completed on February 3, 2021. T. at 296.
    {¶28} Behavioral Health Surveyor Apryl Morris testified that the Ohio
    Administrative Code concern the use of restraints at residential facilities licensed by the
    Department. T. at 307.1 Morris was required as part of her job duties to be familiar with
    the rules and to determine whether facility restraints and related documents are
    consistent with the rules. T. at 308. Morris was trained by the Department to review
    restraints used by a facility for compliance with the rules. 
    Id.
    {¶29} Morris testified that a restraint can be used whenever there is an imminent
    risk to the resident or anyone else. T. at 309. A restraint may not be used as a form of
    punishment. 
    Id.
     Further, a restraint cannot obstruct an individual’s breathing and if
    properly employed, should not cause injury to the person being restrained. T at 309-310.
    Morris described a “transitional hold” as one where a resident starting out in a prone
    position is quickly flipped over to his back. T. at 310-311. A transitional hold is to be
    1   Morris spelled her name for the record as “A-p-r-y-l M-o-r-r-i-s.” T. at 301.
    Ashland County, Case No. 21-COA-005                                                         11
    employed for the least amount of time. T. at 311. The purpose of such a hold it to allow
    the person to breath while at the same time allowing the staff to gain control of the
    situation. 
    Id.
     Prone restraints where the resident is lying face down are not allowed
    because that type of restraint can restrict the resident’s breathing. T. at 311-312. The
    Ohio Administrative Code prohibits holding an individual in a face down position for an
    extended period of time. T. at 364. Morris testified that the regulations do not define what
    is to be considered an “extended period of time.” T. at 364.
    {¶30} Morris testified that a supine restraint is one where the resident is lying on
    his back. T. at 312. During that type of restraint, the staff is to talk to the resident to let
    them know what he needs to do to be released from the restraint. T. at 312-313.
    {¶31} Morris testified that the Ohio Administrative Code defines both inappropriate
    restraint and inappropriate use of a restraint. T. at 314. An inappropriate restraint is using
    a restraint when there is no imminent risk of harm. T. at 314. The restraint should end
    when the resident is calm and no longer a physical threat. T. at 315.
    {¶32} Morris reviewed restraint documents generated by Young Star. T. at 328.
    On January 8, 2021 ZR received a small abrasion on the back of his shoulder while being
    restrained. T. at 328-330; State’s Exhibit 11.      ZR further reported that pressure was
    applied to his left arm to the point of extreme pain. T. at 331.
    {¶33} On January 20, 2021 NR received an injury to his left arm as a result of a
    restraint. T. at 338; 342; State’s Exhibit 14; State’s Exhibit 15. Further according to the
    restraint debriefing NR became angry with his peers and was walking away from the
    group when the restraint was applied without first attempting a less restrictive means to
    resolve the situation. T. at 339; State’s Exhibit 14.
    Ashland County, Case No. 21-COA-005                                                    12
    {¶34} On January 3, 2021 NG received a bruise to his right knee as a result of
    being restrained. T. at 350-351; State’s Exhibit 20.
    {¶35} Morris testified that previous concerns raised in March 2020 had been
    resolved with the plan of correction approved by the Department. T. at 390-391.
    {¶36} At the conclusion of the Department’s case, the Department’s Exhibits 1
    through and including 21, 33, and 35 through and including 37 were admitted as evidence
    without objection. T. at 447-448.
    {¶37} Thereafter, Young Star moved the court to “summarily deny the State’s
    Motion for the Appointment of a Receiver.” T. at 468. After hearing the arguments of
    counsel, the trial court granted “the Motion for a Directed Verdict.” T. at 494-495.
    {¶38} This Court denied the Departments Motion for Injunction Pending Appeal
    by Judgment Entry filed March 26, 2021. This Court granted the Department’s request
    and assigned this case to the Accelerated Calendar by Judgment Entry filed April 16,
    2021.
    Assignments of Error
    {¶39} The Department raises three Assignments of Error:
    {¶40} “I. THE TRIAL COURT SHOULD HAVE ADMITTED DEPARTMENT
    SURVEYOR SARAH MALIK'S TESTIMONY ABOUT THE FEARS EXPRESSED BY THE
    CHILDREN AT MOHICAN, WHICH FALLS UNDER THE EVID.R. 803(3) EXCEPTION
    TO THE HEARSAY RULE.
    {¶41} “II. THE TRIAL COURT SHOULD HAVE ADMITTED DEPARTMENT
    SURVEYOR JAMES BUDIMLIC'S TESTIMONY ABOUT THE CONTENTS OF THE
    SURVEILLANCE VIDEO FOOTAGE HE OBTAINED DURING THE INVESTIGATION OF
    Ashland County, Case No. 21-COA-005                                                        13
    MOHICAN, WHICH BUDIMLIC PERSONALLY REVIEWED AND WAS COMPETENT TO
    TESTIFY ABOUT.
    {¶42} “III. THE TRIAL COURT EVALUATED YOUNG STAR'S MOTION FOR
    JUDGMENT AS A MATTER OF LAW UNDER THE IMPROPER STANDARD, AND DID
    NOT PROPERLY EVALUATE THE EVIDENCE.
    I.
    {¶43} In the First Assignment of Error, the Department maintains that the trial
    court erred in preventing Malik from testifying to the residents’ fears because the
    statements were admissible as a hearsay exception under Evid.R. 803(3), as a statement
    of “then existing state of mind, emotion, sensation, or physical condition.”
    Standard of Appellate Review
    {¶44} “[A] trial court is vested with broad discretion in determining the admissibility
    of evidence in any particular case, so long as such discretion is exercised in line with the
    rules of procedure and evidence.” Rigby v. Lake Cty., 
    58 Ohio St.3d 269
    , 271, 
    569 N.E.2d 1056
     (1991).    “However, we review de novo evidentiary rulings that implicate the
    Confrontation Clause. United States v. Henderson, 
    626 F.3d 326
    , 333 (6th Cir. 2010).”
    State v. McKelton, 
    148 Ohio St.3d 261
    , 
    2016-Ohio-5735
    , 
    70 N.E.3d 508
    , ¶97.
    Issue for Appellate Review: Whether the residents’ statements made to Malik
    are admissible under Evid.R. 803(3), as a statement of “then existing state of mind,
    emotion, sensation, or physical condition.”
    {¶45} Evid.R. 803(3) creates a hearsay-rule exception for “[a] statement of the
    declarant’s then existing state of mind, emotion, sensation, or physical condition (such as
    intent, plan, motive, design, mental feeling, pain, and bodily health), but not including a
    Ashland County, Case No. 21-COA-005                                                       14
    statement of memory or belief to prove the fact remembered or believed unless it relates
    to the execution, revocation, identification, or terms of declarant’s will.”
    {¶46} “A victim’s hearsay statements that she feared the defendant are admissible
    under Evid.R. 803(3) as declarations of the declarant’s then-existing state of mind or
    emotion. State v. Apanovitch, 
    33 Ohio St.3d 19
    , 21, 
    514 N.E.2d 394
     (1987). However,
    such hearsay testimony must still be relevant to the issues in the case. State v. Powell,
    
    132 Ohio St.3d 233
    , 
    2012-Ohio-2577
    , 
    971 N.E.2d 865
    , at ¶ 110.” State v. Adams, 
    144 Ohio St.3d 429
    , 
    2015-Ohio-3954
    , 
    45 N.E.3d 127
    , ¶ 219. The state-of-mind exception
    does not permit witnesses to relate any of the declarant’s statements as to why he held
    a particular state of mind. State v. Ahmed, 
    103 Ohio St.3d 27
    , 
    2004-Ohio-4190
    , 
    813 N.E.2d 637
    , ¶ 74.
    {¶47} The youths making the statements were identified by their initials during the
    proffer of Malik’s testimony. T. at 452-454. In general terms Malik asked each of the
    residents that she had interviewed on January 28, 2021 and February 2, 2021 “if he had
    any fears or was afraid living at the facility.” T. at 453. Several of the residents would
    have testified that they were afraid of being placed in restraints T. at 452-453.
    {¶48} The statements to the effect that “I am afraid of being restrained” made to
    Malik at the time she spoke to the resident would be ““[a] statement of the declarant’s
    then existing state of mind, emotion, sensation, or physical condition (such as intent, plan,
    motive, design, mental feeling, pain, and bodily health)” and thus could fall within the
    hearsay exception contained in Evid.R. 803(3). The statements do not refer to past
    events or a fear that existed in the past.
    Ashland County, Case No. 21-COA-005                                                          15
    {¶49} However, without context, i.e. the reasons for the fear, the statements do
    not have any tendency to make it more probable or less probable that the conditions at
    Young Star present a substantial risk of physical or mental harm to the residents. Evid.R.
    R. 401.     The statements do not differentiate between an appropriate restraint,
    appropriately used and an inappropriate restraint, or a restraint used inappropriately. The
    Department agrees that the residents of Young Star “already face mental and behavioral
    challenges.” [Appellant’s Brief at 12].
    {¶50} It would not be unusual for any citizen to express a fear of being restrained
    by a person in authority such as a police officer, jailer or prison guard. An individual facing
    heighten mental and behavioral challenges might also face a heightened fear of being
    subdued even with acceptable, properly applied restraining tactics. The Department did
    not call the residents as witnesses to inquire about the reason for the fear.
    {¶51} We note that any error will be deemed harmless if it did not affect the party’s
    “substantial rights.” Evid.R. R. 103(A). Before constitutional error can be considered
    harmless, we must be able to “declare a belief that it was harmless beyond a reasonable
    doubt.” Chapman v. California, 
    386 U.S. 18
    , 24, 
    87 S.Ct. 824
    , 
    17 L.Ed.2d 705
     (1967).
    Whether a party’s substantial rights were affected depends on whether the error was
    prejudicial, i.e., whether it affected the outcome of the trial.
    {¶52} Civ.R. 61 sets forth the harmless error rule in civil cases, providing that no
    error or defect in any ruling is “ground for granting a new trial or for setting aside a verdict
    or for vacating, modifying or otherwise disturbing a judgment or order, unless refusal to
    take such action appears to the court inconsistent with substantial justice.” See, State of
    Ohio, ex rel. Attorney General v. Vela, 5th Dist. Licking No. 12–CA–62, 2013–Ohio–1049,
    Ashland County, Case No. 21-COA-005                                                      16
    ¶ 41. “Generally, in order to find that substantial justice has been done to an appellant so
    as to prevent reversal of a judgment for errors occurring at the trial, the reviewing court
    must not only weigh the prejudicial effect of those errors but also determine that, if those
    errors had not occurred, the jury or other trier of the facts would probably have made the
    same decision.” Hallworth v. Republic Steel Corp., 
    153 Ohio St. 349
    , 
    91 N.E.2d 690
    (1950), paragraph three of the syllabus.
    {¶53} Upon review, we find the exclusion of Malik’s interviews with the residents
    did not affect the Department’s substantial rights because it did not effect the outcome of
    the case. Simply stating that a resident was afraid of restraints does not make it more
    probable or less probable the conditions existing at the residential facility present a
    substantial risk of physical or mental harm to residents and no other remedies at law are
    adequate to protect the health, safety, and welfare of the residents. R.C. 5119.342(A).
    {¶54} The Department’s First Assignment of Error is overruled.
    II.
    {¶55} In the Second Assignment of Error, the Department argues that the trial
    judge abused his discretion by not allowing surveyor Budimlic to give lay opinion
    testimony concerning the contents of surveillance video footage he obtained of several
    restraint incidents at Young Star.
    Standard of Appellate Review
    {¶56} “Evid.R. 701 affords the trial court considerable discretion in controlling the
    opinion testimony of lay witnesses.” State v. Grajales, 5th Dist. Delaware No.
    17CAC030020, 
    2018-Ohio-1124
    , ¶ 60, citing State v. Harper, 5th Dist. Licking No. 07 CA
    151, 
    2008-Ohio-6926
    , ¶ 37, citing Urbana ex rel. Newlin v. Downing, 
    43 Ohio St.3d 109
    ,
    Ashland County, Case No. 21-COA-005                                                       17
    113, 
    539 N.E.2d 140
     (1989). We therefore review a trial court’s determination of the
    admissibility of lay witness opinion testimony for an abuse of discretion.
    {¶57} An abuse of discretion can be found where the reasons given by the court
    for its action are clearly untenable, legally incorrect, or amount to a denial of justice, or
    where the judgment reaches an end or purpose not justified by reason and the evidence.
    Tennant v. Gallick, 9th Dist. Summit No. 26827, 
    2014-Ohio-477
    , ¶35; In re Guardianship
    of S .H., 9th Dist. Medina No. 13CA0066–M, 2013–Ohio–4380, ¶ 9; State v. Firouzmandi,
    5th Dist. Licking No. 2006–CA–41, 2006–Ohio–5823, ¶54.
    Issue for Appellate Review: Whether the trial court’s decision to not permit
    Budimlic to testify to the contents of surveillance videos is untenable, legally incorrect,
    amounts to a denial of justice, or reaches an end or purpose not justified by reason and
    the evidence.
    {¶58} “If the witness is not testifying as an expert, the witness’ testimony in the
    form of opinions or inferences is limited to those opinions or inferences which are (1)
    rationally based on the perception of the witness and (2) helpful to a clear understanding
    of the witness’ testimony or the determination of a fact in issue.” Ohio Evid.R. 701. Lay
    opinion, inferences, impressions or conclusions are therefore admissible if they are those
    that a rational person would form on the basis of the observed facts and if they assist the
    jury in understanding the testimony or delineating a fact in issue. Importantly, a lay
    witness cannot testify only to a “fact in issue” but can also testify to “an ultimate issue.”
    Evid.R. 704 states that the testimony of a witness “in the form of an opinion or inference
    otherwise admissible is not objectionable solely because it embraces an ultimate issue to
    be decided by the trier of fact.”
    Ashland County, Case No. 21-COA-005                                                            18
    {¶59} Moreover, “there is no general rule that interpretation of a mechanical
    reproduction must be made by an expert.” State v. Kehoe, 
    133 Ohio App.3d 591
    , 605,
    
    729 N.E.2d 431
    (12th Dist. 1999). The critical point is whether the opinion of the lay
    witness will truly be helpful to the jury; i.e., if the basic facts are clear and the jury is able
    to draw its own conclusions, the lay opinion is not admissible. See State v. Kehoe, 
    133 Ohio App.3d 591
    , 603, 
    729 N.E.2d 431
     (12th Dist. 1999); City of Ashtabula v. Smith, 11th
    Dist. No. 2000–A0029, 
    2001 WL 530466
    , (May 18, 2001) at *5–6, citing Klotter, Criminal
    Evidence (7 Ed. 1999) 277, Section 11.3 (Concurring Opinion of Judge Donald R. Ford).
    {¶60} It is apparent from the Department’s proffer of Budimlic’s testimony, the he
    would testify that certain actions depicted on the videos were not in compliance with
    provisions of the Ohio Administrative Code concerning the use of restraints.
    {¶61} Budimlic testified that he had received physical restraint training at Parma
    Dale in 1990-1991. T. at 213. Budimlic received Managing Youth Resistance training
    while he work for the Department of Youth Services at Indian River from 2009 to 2011.
    
    Id.
     Budimlic was involved in four restraint incidents while at Indian River. T. at 168; 213.
    Budimlic has received no physical restraint training since leaving Indian River. T. at 213-
    214. Budimlic testified that the Department does not provide physical restraint training to
    its surveyors. T. at 214.
    {¶62} Budimlic testified that he sometimes helps out with investigations of
    complaints involving licensed facilities. T. 169-170. Investigations are not his primary
    employment duties with the Department; rather “[c]urrently right now I license Class I, II,
    and III classroom facilities.” T. at 169. Budimlic testified that he does not hold himself out
    as an expert on restraints, nor does he have any credentials in that area. T. at 218.
    Ashland County, Case No. 21-COA-005                                                      19
    {¶63} The record contains no evidence about the number of times Budimlic has
    been involved in an investigation concerning the use of restraints. Nor does the record
    contain any evidence that Budimlic is charged with deciding for the Department what
    constitutes an improper use of restraints. T. at 418-419; 423-424.
    {¶64} Thus, the record contains an insufficient basis to conclude that Budimlic’s
    opinion testimony was based on his experience; rather, his opinion is based upon the
    wording of the Ohio Administrative Code. T. at 214; 417. Because Budimlic’s proposed
    testimony merely provided his own interpretation or characterization of the actions of
    Young Star’s staff as depicted on the video, we agree that such testimony was not proper
    opinion testimony. Budimlic did not observe the incidents, and the trial judge was able to
    view the surveillance videos himself to reach conclusions about what occurred. See State
    v. Eddy, 
    2017-Ohio-741
    , 
    86 N.E.3d 144
    , ¶ 54 (8th Dist.) (detective’s testimony, based on
    reviewing a video, as to who shot first was not admissible where “detective did not witness
    the shooting, nor was his testimony helpful to the jury as the jurors were capable of
    viewing the video themselves to determine exactly what it did or did not know regarding
    who shot first”). State v. Koch, 2nd Dist. Montgomery No. 28041, 
    2019-Ohio-4182
    , ¶52;
    State v. Andre, 8th Dist. Cuyahoga No. 101023, 
    2015-Ohio-17
    , ¶ 25 (“Detective Berardi
    investigated the incident after the fact; he did not witness it. His opinion that Andre’s
    actions were intentional was based on his after-the-fact investigation and review of the
    video. As such, Detective Berardi’s testimony failed to satisfy the requirement that his
    opinion be ‘rationally based on [his] perception.’ Moreover, this is not a case in which the
    officer’s opinion would have been ‘helpful to a clear understanding of the witness’[s]
    Ashland County, Case No. 21-COA-005                                                        20
    testimony or the determination of a fact in issue.’ In this case, the trial court was capable
    of viewing the video and drawing its own conclusion...”)
    {¶65} The Department’s Second Assignment of Error is overruled.
    III.
    {¶66} In the Third Assignment of Error the Department contends that because the
    case was tried to a judge the trial court erred in granting Young Star’s motion for a directed
    verdict; rather, the trial court should have consider the motion as a motion for involuntary
    dismissal under Civ.R. 41(B)(2).
    Standard of Appellate Review
    {¶67} Under Civ.R. 50(A)(4), a motion for directed verdict can only be granted
    when, having construed the evidence most strongly in favor of the nonmoving party, the
    court concludes that reasonable minds could only reach one conclusion upon the
    evidence submitted and that conclusion is adverse to the nonmoving party. Conversely,
    the motion must be denied when there is substantial competent evidence supporting the
    position of the nonmoving party and reasonable minds might reach different conclusions.
    Hawkins v. Ivy, 
    50 Ohio St.2d 114
    , 115, 
    363 N.E.2d 367
     (1977). “The ‘reasonable minds’
    test mandated by Civ.R. 50(A)(4) requires the court to discern only whether there exists
    any evidence of substantive probative value that favors the position of the nonmoving
    party.” Goodyear Tire & Rubber Co. v. Aetna Cas. & Sur. Co., 
    95 Ohio St.3d 512
    , 2002-
    Ohio-2842, 
    769 N.E.2d 835
    , ¶ 3. The nonmoving party “is entitled to have the trial court
    construe the evidence in support of its claim as truthful, giving it its most favorable
    interpretation, as well as having the benefit of all reasonable inferences drawn from that
    evidence.”   Gibson v. Drainage Prods., Inc., 
    95 Ohio St.3d 171
    , 
    2002-Ohio-2008
    , 766
    Ashland County, Case No. 21-COA-005                                                     
    21 N.E.2d 982
    , ¶ 21, citing Ruta v. Breckenridge-Remy Co., 
    69 Ohio St.2d 66
    , 68, 
    430 N.E.2d 935
     (1982). Accord Hargrove v. Tanner, 
    66 Ohio App.3d 693
    , 695, 
    586 N.E.2d 141
     (9th Dist. 1990). However, neither the weight of the evidence or the credibility of the
    witnesses are matters for the court’s consideration under Civ.R. 50(A). Wagner v. Roche
    Laboratories, 
    77 Ohio St.3d 116
    , 119, 
    671 N.E.2d 252
     (1996), quoting Ruta at 68-69, 
    430 N.E.2d 935
    .
    {¶68} “A motion for directed verdict raises a question of law because it examines
    the materiality of the evidence, as opposed to the conclusions to be drawn from the
    evidence.” Ruta at 69, 
    430 N.E.2d 935
    . Thus, we review a trial court’s ruling on a motion
    for directed verdict de novo. Goodyear Tire & Rubber Co. v. Aetna Cas. & Sur. Co., 
    95 Ohio St.3d 512
    , 
    2002-Ohio-2842
    , 
    769 N.E.2d 835
    , ¶ 4.
    {¶69} In cases involving a bench trial, the rule governing directed verdicts is not
    applicable. See, e.g., Williams v. Williams, 5th Dist. Morrow No. 2010–CA–0006, 2011-
    Ohio-1200, 
    2011 WL 915750
    , ¶ 13 (additional citations omitted); Cantor v. Wolfe, 5th Dist.
    Fairfield No. 15 CA 64, 
    2016-Ohio-5300
    , 
    69 N.E.3d 1061
    , ¶19.
    {¶70} In a bench trial, a defendant can move for Civ.R. 41(B)(2) dismissal after
    the plaintiff’s case, which allows the trial court to determine the facts by weighing the
    evidence. On appeal, a dismissal on this ground will not be set aside unless there was a
    legal error or the judgment was against the manifest weight of the evidence. Martin v.
    Lake Mohawk Property Owner’s Assoc., 7th Dist. Carroll No. 04 CA 815, 
    2005-Ohio-7062
    ,
    ¶ 19. “When reviewing a civil appeal from a bench trial, an appellate court utilizes a
    manifest-weight standard of review.” Victor v. Big Sky Energy, Inc., 11th Dist. Ashtabula
    No. 2017-A-0045, 
    2018-Ohio-4666
    , ¶ 50. See also Susany v. Guerrieri, 
    2016-Ohio-1062
    ,
    Ashland County, Case No. 21-COA-005                                                            22
    
    48 N.E.3d 637
    , ¶ 39-40 (7th Dist.). A trial court’s ruling on a Civ.R. 41(B)(2) motion will
    be set aside on appeal only if it is erroneous as a matter of law or against the manifest
    weight of the evidence. Mohn v. Ashland Cty. Chief Med. Examiner, 
    2015-Ohio-1985
    , 
    34 N.E.3d 137
    , 145, ¶ 29, citing Ogan v. Ogan, 
    122 Ohio App.3d 580
    , 
    702 N.E.2d 472
     (12th
    Dist. 1997); Cantor v. Wolfe, 5th Dist. Fairfield No. 15 CA 64, 
    2016-Ohio-5300
    , 
    69 N.E.3d 1061
    , ¶19.
    {¶71} A reviewing court, in addressing a civil manifest weight challenge, must
    determine whether the finder of fact, in resolving conflicts in the evidence, clearly lost his
    or her way and created such a manifest miscarriage of justice that the judgment must be
    reversed and a new trial ordered. See Hunter v. Green, Coshocton App. No. 12–CA–2,
    
    2012-Ohio-5801
    , 
    2012 WL 6094172
    , ¶ 25; Cantor v. Wolfe, 5th Dist. Fairfield No. 15 CA
    64, 
    2016-Ohio-5300
    , 
    69 N.E.3d 1061
    , ¶19. As part of the manifest-weight standard, the
    appellate court must presume that the trial court’s findings of fact are correct. Seasons
    Coal Co. v. Cleveland, 
    10 Ohio St.3d 77
    , 79–80, 10 OBR 408, 
    461 N.E.2d 1273
    (1984).
    {¶72} “Application of the different standards [between Civ. R. 50 and Civ.R.
    41(B)(2)] may render different results when a plaintiff succeeds in adducing evidence as
    to each element of her claim. In that situation, a trial court must deny a directed-verdict
    motion because the sufficiency of the evidence would require submittal of the case to the
    jury. However, the trial court could grant a Civ.R. 41(B)(2) involuntary dismissal if it, in its
    role as trier of fact, finds that the plaintiff’s evidence fails to satisfy the required burden of
    proof.” Jarupan v. Hanna, 
    173 Ohio App.3d 284
    , 
    2007-Ohio-5081
    , 
    878 N.E.2d 66
     (10th
    Dist.), ¶12.
    Ashland County, Case No. 21-COA-005                                                       23
    {¶73} Conversely, a plaintiff’s failure to provide any evidence as to one or more
    elements of her claim would mandate the failure of the claim under either standard.
    Jarupan at 11.
    Issue for Appellate Review: Whether the Department adduced evidence as to
    each element of its claim for the appointment of a receiver pursuant to R.C. 5119.342.
    {¶74} R.C. 5119.342 provides, in relevant part,
    (A) Upon petition by the director of mental health and addiction
    services, the court of common pleas or the probate court may appoint a
    receiver to take possession of and operate a residential facility licensed
    pursuant to section 5119.34 of the Revised Code, when conditions existing
    at the residential facility present a substantial risk of physical or mental harm
    to residents and no other remedies at law are adequate to protect the
    health, safety, and welfare of the residents.
    Emphasis added. The authority to appoint a receiver is an “extraordinary, drastic and
    sometimes harsh power which equity possesses.” Hoiles v. Watkins, 
    117 Ohio St. 165
    ,
    
    157 N.E. 557
     (1927). Due to the extreme nature of the remedy, the movant must
    demonstrate the need for a receiver by clear and convincing evidence. Malloy v. Malloy
    Color Lab, Inc., 
    63 Ohio App.3d 434
    , 
    579 N.E.2d 248
     (10th Dist. 1989); Victor Asset
    Acquisition, LLC v. Woogerd, 5th Dist. Richland Nos. 15-CA-47, 15-CA-69, 2016-Ohio-
    1435, ¶26.
    {¶75} Therefore, in the case at bar, the Department must prove by clear and
    convincing evidence that 1). Conditions existing at Young Star present a substantial risk
    Ashland County, Case No. 21-COA-005                                                           24
    of physical or mental harm to residents; and, 2). No other remedies at law are adequate
    to protect the health, safety, and welfare of the residents.
    {¶76} In the case at bar, the trial court found that the Department failed to prove
    by clear and convincing evidence both that conditions existing at Young Star present a
    substantial risk of physical or mental harm to resident, and that no other remedies at law
    are adequate to protect the health, safety, and welfare of the residents. T. at 492;
    Judgment Entry, filed March 11, 2021.
    {¶77} Concerning past instances of non-compliance or violations, the evidence
    demonstrated that in one instance the offending employee was fired by Young Star and
    that all past incidents were resolved to the satisfaction of the Department.
    {¶78} One video tape involved the employee who was subsequently fired. The
    trial court noted that five incidents involved one resident. The trial court further noted that
    some of the incidents occurred as a result of an adult staff member being assaulted or
    the resident having a history that if he acted in a certain way, it led to the assault of others.
    T. at 494.
    {¶79} No testimony or evidence was presented to properly provide context to the
    video tape evidence. The circumstances that would have prompted the use of restraints
    in each instance was never explained. No evidence was presented to explain what was
    occurring and why staff was acting in a particular fashion.
    {¶80} The standards set forth in the Ohio Administrative Code provide room for
    interpretation. It would seem that the generalities are expressed as a tacit recognition that
    these situations are fluid and no hard and fast set of procedures can be applied in every
    single case. In other word, what may be a technical violation or an improper restraint or
    Ashland County, Case No. 21-COA-005                                                          25
    use of restraints in one situation may not be improper under the circumstances of a
    different situation. Without context explaining the reasons behind the decision to employ
    a restraint, what the staff and the resident were doing that may have prolonged the
    restraint or delayed the transitional hold or length of the transitional hold, the trier of fact
    is left to speculate. No evidence was presented concerning the appropriate standard for
    determining a proper or improper restraint under the particular circumstance of the
    incidents portrayed in the videotapes, other than the Department’s subjective
    interpretation of the Ohio Administrative Code sections. For example, the Code provides
    no guidance for the trier of fact to determine what constitutes “an extended period of time”
    in relation to prone restraints.
    {¶81} Further, the Department failed to present evidence concerning why having
    full-time monitors at Young Star was an inadequate remedy to ensure the safety of the
    residents. T. at 490.
    {¶82} In sum, the Department failed to present evidence that 1). Conditions
    existing at Young Star present a substantial risk of physical or mental harm to residents;
    and, 2). No other remedies at law are adequate to protect the health, safety, and welfare
    of the residents.
    {¶83} Therefore, the trial court’s application of the directed verdict standard did
    not prejudice the Department, because judgment in Young Star’s favor was appropriate
    under either the directed-verdict or the involuntary-dismissal standard.
    {¶84} Accordingly, we conclude that the trial court did not err in its dismissal of the
    Departments case.
    {¶85} The Department’s Third Assignment of Error is overruled.
    Ashland County, Case No. 21-COA-005                                             26
    {¶86} The judgment of the Ashland County Court of Common Pleas is affirmed.
    By Gwin, P.J.,
    Hoffman, J., and
    Wise, Earle, J., concur