Duff v. Christopher , 2023 Ohio 349 ( 2023 )


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  • [Cite as Duff v. Christopher, 
    2023-Ohio-349
    .]
    IN THE COURT OF APPEALS OF OHIO
    ELEVENTH APPELLATE DISTRICT
    LAKE COUNTY
    PATRICIA DUFF,                                     CASE NO. 2021-L-122
    Plaintiff-Appellee,
    Civil Appeal from the
    -v-                                        Court of Common Pleas
    THOMAS CHRISTOPHER,
    Trial Court No. 2021 CV 000780
    Defendant-Appellant.
    OPINION
    Decided: February 6, 2023
    Judgment: Reversed and remanded
    David L. Harvey, III, and Matthew B. Abens, Harvey, Abens, Iosue Co., LPA, 19250
    Bagley Road, Suite 102, Middleburg Heights, OH 44130 (For Plaintiff-Appellee).
    Erik L. Walter, Dworken & Bernstein Co., LPA, 60 South Park Place, Painesville, OH
    44077 (For Defendant-Appellant).
    MATT LYNCH, J.
    {¶1}     Defendant-appellant, Thomas Christopher, appeals from the judgment of
    the Lake County Court of Common Pleas, denying his motion to dismiss the matter and
    compel arbitration. For the following reasons, we reverse the decision of the lower court
    and remand for further proceedings consistent with this opinion.
    {¶2}     On July 2, 2021, plaintiff-appellee, Patricia Duff, filed a Complaint in the
    Lake County Court of Common Pleas, raising claims of Assault and Intentional Infliction
    of Emotional Distress in relation to an alleged incident in which Christopher threatened to
    shoot her in the head while holding his hand up mimicking a handgun.
    {¶3}   On October 11, 2021, Christopher filed a Motion to Dismiss to Compel
    Arbitration. Therein, and in his attached affidavit, he contended that the alleged incident
    occurred during employment hours at a work meeting at the Thomas Christopher Group
    (TCG), of which Christopher is president.          The statements made related to her
    employment and the police report indicated that Christopher said “shoot” relates to
    terminating someone from a project. He contended that the matter was subject to an
    arbitration clause contained in Duff’s employment contract. The Employment Agreement,
    entered into between TCG and Duff, included an arbitration clause, which stated, in
    pertinent part:
    In consideration of the mutual promises herein, TCG and the
    EMPLOYEE hereby waive all rights to adjudicate any dispute with
    the other in a court of law * * * and in lieu thereof agree to submit
    any and all disputes for binding resolution by arbitration. For the
    purpose of this agreement, TCG shall include its successors,
    agents, employees, officers, directors, subsidiaries, or affiliates. *
    * * This Arbitration Agreement shall apply to all claims of any kind
    against TCG or any of its officers, directors, managers or
    employees, or against Employee by TCG, including but not limited
    to: claims for any alleged contract violation by either party; any
    employment claim including claims brought based on the EEOC
    or similar state statute related to the enforcement of employment
    laws; employment termination issues; any claim for sexual or other
    harassment, claims for any form of discrimination, including any
    claims that come under the Policy Against Sexual Harassment
    And All Other Harassment, and any other harassment policy
    adopted by TCG * * *.
    {¶4}   It further states “EMPLOYEE agrees that no officer, director, agent or
    employee shall have any personal liability to EMPLOYEE for any action taken by such
    person(s) on behalf of TCG in the scope of his or her employment duties, and such
    person(s) shall not be joined in action taken by EMPLOYEE against TCG to enforce or
    interpret this Agreement.” It provided that arbitration will be conducted in Sarasota
    2
    Case No. 2021-L-122
    County, Florida unless otherwise agreed upon by the parties in writing.
    {¶5}   On October 25, 2021, Duff filed a Brief in Opposition in which she argued
    that the arbitration clause did not apply because TCG, not Thomas Christopher
    individually, was party to the employment agreement with Duff and the actions taken by
    Christopher did not fall under that agreement.
    {¶6}   In a November 4, 2021 Judgment Entry, the trial court denied Christopher’s
    Motion. It found that the claims raised by Duff, threats of physical violence, did not fall
    within the scope of Christopher’s employment duties, were not in any of the categories of
    employment-related activities contained in the arbitration clause, and were not subject to
    the arbitration agreement.
    {¶7}   Christopher timely appeals and raises the following assignment of error:
    {¶8}   “The Trial Court’s decision to deny Defendant-Appellant’s Motion to Dismiss
    to Compel Arbitration was in error because the parties had a valid agreement to arbitrate
    and Plaintiff-Appellee’s claims are in the scope of the arbitration agreement.”
    {¶9}   “The scope of an arbitration clause, that is whether a controversy is
    arbitrable under the provisions of a contract, is a question for the court to decide upon
    examination of the contract.” (Citations omitted.) TN3 LLC v. Jones, 
    2019-Ohio-2503
    ,
    
    139 N.E.3d 473
    , ¶ 14 (11th Dist.). “Therefore, this court reviews de novo a trial court’s
    legal conclusion as to whether a party is contractually bound by an arbitration
    clause.” (Citation omitted.) Knight v. Altercare Post-Acute Rehab. Ctr., Inc., 2017-Ohio-
    6946, 
    94 N.E.3d 957
    , ¶ 9 (11th Dist.). While “[t]he standard of appellate review in
    determining the enforceability of an arbitration provision is de novo” the trial court’s factual
    findings “must be accorded deference.” TN3 at ¶ 14, citing Jamison v. LDA Builders, Inc.,
    3
    Case No. 2021-L-122
    11th Dist. Portage No. 2011-P-0072, 
    2013-Ohio-2037
    , ¶ 21.
    {¶10} “Ohio public policy favors arbitration and, therefore, such provisions are
    ordinarily considered valid and enforceable.” Alkenbrack v. Green Tree Servicing, L.L.C.,
    11th Dist. Geauga No. 2009-G-2889, 
    2009-Ohio-6512
    , ¶ 14. “[A]n arbitration provision
    must be enforced unless it is not susceptible of an interpretation that covers the asserted
    dispute, with any doubt being resolved in favor of arbitration.” 
    Id.,
     citing Academy of
    Medicine of Cincinnati v. Aetna Health, Inc., 
    108 Ohio St.3d 185
    , 
    2006-Ohio-657
    , 
    842 N.E.2d 488
    , ¶ 14.
    {¶11} As an initial matter, Duff argues that since Christopher individually was not
    a party to the employment contract containing the arbitration clause, he cannot seek to
    enforce such a clause, citing Corporate Floors, Inc. v. Lawrence Harris Const., 8th Dist.
    Cuyahoga No. 88464, 
    2007-Ohio-2631
    .
    {¶12} In Corporate Floors, the court emphasized that generally “a party to an
    action cannot be required to arbitrate a dispute between itself and a second party unless
    those parties have previously agreed in writing to arbitration” and “[w]hen a complaint has
    been brought against both parties and nonparties to an arbitration agreement, arbitration
    can only be ordered as to the parties who agreed to the arbitration provision.” (Citation
    omitted.) Id. at ¶ 6. The court concluded that since the defendant had signed the contract
    in a corporate capacity, he was not personally a party to the contract and thus, the
    arbitration clause did not apply to him. Id. at ¶ 8. Other courts have reached similar
    conclusions. See Cahill v. New Richmond Natl. Bank, 12th Dist. Clermont No. CA2001-
    12-093, 
    2002-Ohio-3881
    , ¶ 7 (plaintiffs cannot be forced to submit their claims to
    arbitration against a defendant personally where that defendant signed the contract in his
    4
    Case No. 2021-L-122
    corporate capacity only); Kline v. Oak Ridge Builders, Inc., 
    102 Ohio App.3d 63
    , 67, 
    656 N.E.2d 992
     (9th Dist.1995). This court has also held that, generally, “[a]n arbitration
    clause is only binding upon the specific parties to the agreement.” Glenmoore Builders,
    Inc. v. Kennedy, 11th Dist. Portage No. 2001-P-0007, 
    2001 WL 1561742
    , *5 (Dec. 7,
    2001); Owens Flooring Co. v. Hummel Constr. Co., 
    140 Ohio App.3d 825
    , 830, 
    749 N.E.2d 782
     (11th Dist.2001).
    {¶13} While it is accurate here that Christopher signed the contract in his capacity
    as president of TCG, the analysis on this issue does not end here. As this court has
    recognized, “under certain circumstances, non-signing third parties may enforce
    arbitration agreements.” Knight, 
    2017-Ohio-6946
    , at ¶ 21. “Ohio courts have recognized
    that a nonsignatory agent may enforce an arbitration agreement between a plaintiff and
    the agent’s principal when ordinary principles of contract and agency law require.” Rivera
    v. Rent A Center, Inc., 8th Dist. Cuyahoga No. 101959, 
    2015-Ohio-3765
    , ¶ 20.
    {¶14} In Rivera, the appellate court addressed a case involving similar facts as
    those present here. Rivera executed an agreement relating to his employment with Rent
    A Center, which included a provision agreeing to arbitrate claims against Rent A Center
    relating to his employment as well as such related claims that he “may have against any
    * * * officers, directors, employees, or agents in their capacity as such or otherwise.”
    (Emphasis omitted.) Id. at ¶ 16. The plaintiff filed a complaint against Rent A Center and
    Owens, plaintiff’s supervisor. Owens sought arbitration of the matter, although he was
    not a party to the contract containing the arbitration agreement. Id. at ¶ 2-3. The court
    concluded that since the arbitration clause covered employees in their individual capacity
    and was agreed to by the plaintiff, “the Agreement is enforceable as between Rivera and
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    Case No. 2021-L-122
    Owens, even though Owens is a nonsignatory or nonparty.” Id. at ¶ 24. See also Terry
    v. Bishop Homes of Copley, Inc., 9th Dist. Summit No. 21244, 
    2003-Ohio-1468
    , ¶ 29 (“[an
    employee], whose actions as an agent and employee * * * served as a basis for his
    potential liability, is entitled to enforce the arbitration agreement”) (citation omitted);
    Owens Flooring at 830 (distinguishing between enforcement of an arbitration clause by a
    non-party against a signatory and a nonsignatory).
    {¶15} Similar facts to Rivera are present in this case.      Although Christopher
    individually was not a party to the employment agreement, which was executed by Duff,
    the arbitration clause stated that it applied “to all claims of any kind against TCG or any
    of its officers, directors, managers or employees.” Thus, the agreement can be enforced
    between Duff and Christopher although he was a nonsignatory.            That is, because
    Christopher is an agent, i.e., officer, covered by the agreement, and the allegations arise
    out of Christopher’s employment and agency relationship with TCG, the arbitration
    agreement can be invoked between the parties even though Christopher is a
    nonsignatory. Given the foregoing, we will proceed to consideration of whether the
    arbitration clause is otherwise enforceable.
    {¶16} “[T]wo basic facts must be proven before a stay of the trial proceeding can
    be justified: (1) the existence of a valid written agreement to arbitrate disputes between
    the parties; and (2) the scope of the agreement is sufficiently broad to cover the specific
    issue which is the subject of the pending case.” Scharf v. Manor Care of Willoughby, OH,
    LLC, 11th Dist. Lake No. 2019-L-062, 
    2020-Ohio-1322
    , ¶ 22, citing Dodeka, L.L.C. v.
    Keith, 11th Dist. Portage No. 2011-P-0043, 
    2012-Ohio-6216
    , ¶ 25.             “Both factual
    requirements are predicated upon the legal proposition that, while the arbitration of
    6
    Case No. 2021-L-122
    disputes is strongly encouraged under the law, a party should not be forced to proceed
    to arbitration unless she expressly agreed to do so.” (Citation omitted.) 
    Id.
    {¶17} “To determine whether the claims asserted in the complaint fall within the
    scope of an arbitration clause, the Court must ‘classify the particular clause as either
    broad or narrow.” (Citation omitted.) Academy of Medicine, 
    108 Ohio St.3d 185
    , 2006-
    Ohio-657, 
    842 N.E.2d 488
    , at ¶ 18. “[A]n arbitration clause that contains the phrase ‘any
    claim or controversy arising out of or relating to the agreement’ is considered the
    paradigm of a broad [arbitration] clause.” (Citation omitted.) Hicks v. Cadle Co., 11th
    Dist. Trumbull No. 2013-T-0017, 
    2014-Ohio-872
    , ¶ 13, citing Academy of Medicine at ¶
    18.
    {¶18} In the present matter, the arbitration clause is broad, as it states that the
    parties agreed to submit “any and all disputes for binding resolution by arbitration.”
    However, “[e]ven a broad arbitration clause * * * does not render all claims subject to
    arbitration.” Hicks at ¶ 13; see Kennedy v. Stadtlander, 8th Dist. Cuyahoga No. 110416,
    
    2021-Ohio-4167
    , ¶ 24, citing McCourt Constr. Co. v. J.T.O., Inc., 11th Dist. Portage No.
    96-P-0036, 
    1996 WL 586422
    , *2 (Sep. 20, 1996) (only the claims that arise from the
    contract which contains the clause can be submitted to arbitration). “The Ohio Supreme
    Court has held that whether a cause of action is within the scope of an arbitration
    agreement may be determined by applying the federal standard found in Fazio v. Lehman
    Bros., Inc., 
    340 F.3d 386
     (6th Cir.2003).” Hicks at ¶ 14 and 4 (applying the Fazio standard
    in the case of an arbitration agreement including a clause that “[a]ny controversy or claim
    between or among the parties hereto including but not limited to those arising out of or
    relating to this instrument”); Academy of Medicine at ¶ 15.
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    Case No. 2021-L-122
    {¶19} Fazio provides that, to determine “whether an issue is within the scope of
    an arbitration agreement * * * [a] proper method of analysis * * * is to ask if an action could
    be maintained without reference to the contract or relationship at issue. If it could, it is
    likely outside the scope of the arbitration agreement.” 
    Id. at 395
    . “Torts may often fall
    into this category,” but “[e]ven real torts can be covered by arbitration clauses ‘[i]f the
    allegations underlying the claims ‘touch matters’ covered by the [agreement].’” (Citation
    omitted.) 
    Id.
     The Ohio Supreme Court has emphasized that “[t]he Fazio test * * *
    functions as a tool to determine a key question of arbitrability—whether the parties agreed
    to arbitrate the question at issue. It prevents the absurdity of an arbitration clause barring
    a party to the agreement from litigating any matter against the other party, regardless of
    how unrelated to the subject of the agreement.” Academy of Medicine at ¶ 29.
    {¶20} While Christopher primarily relies upon his argument that the arbitration
    clause states that it applies to “any claims,” this fails to recognize the clear indication by
    the Ohio Supreme Court that allowing an arbitration clause to prevent all claims
    whatsoever, no matter how unrelated to the contract’s subject matter, is an “absurdity.”
    Academy of Medicine at ¶ 29. Even broad arbitration clauses do not automatically
    prevent every claim from being arbitrated. Arnold v. Burger King, 
    2015-Ohio-4485
    , 
    48 N.E.3d 69
    , ¶ 35 (8th Dist.), citing Aiken v. World Fin. Corp., 
    373 S.C. 144
    , 151, 
    644 S.E.2d 705
     (2007) (“[b]ecause even the most broadly-worded arbitration agreements still have
    limits founded in general principles of contract law, this Court will refuse to interpret any
    arbitration agreement as applying to outrageous torts that are unforeseeable to a
    reasonable consumer in the context of normal business dealings”). To hold otherwise
    would allow a party to commit any criminal act or civil wrong at a place of employment or
    8
    Case No. 2021-L-122
    during a work meeting, no matter how serious or unrelated to employment, and still seek
    enforcement of the arbitration clause, which is precisely what the Ohio Supreme Court
    sought to avoid when emphasizing the absurdity of an arbitration clause barring litigation
    of any matter against the other party. Academy of Medicine at ¶ 29. For example, it has
    been held that torts such as sexual assault are not foreseeable and fall outside of an
    employment agreement and its arbitration provision. Arnold at ¶ 65-67; Crider v. GMRI,
    Inc., 
    2020-Ohio-3668
    , 
    154 N.E.3d 1250
    , ¶ 18 (8th Dist.) (“verbal and physical contact
    culminating in sexual assault as well as retaliation, harassment, or other detrimental acts
    against Crider based on the unlawful conduct is not a foreseeable result of the
    employment”).
    {¶21} The problem in the present matter, however, is that there exists a factual
    dispute as to the exact circumstances of the incident that occurred between Christopher
    and Duff. Duff asserted claims that Christopher made a shooting motion with his hand
    and threatened to shoot her in the head, alleging Assault and Intentional Infliction of
    Emotional Distress. Christopher contended, through his Motion to Dismiss to Compel
    Arbitration, that his actions were not a threat but that the term “shoot” is used in HR to
    refer to firing someone, his actions took place during a meeting relating to Duff’s work
    performance, and they pertained to her employment with the company. Under these
    differing versions of the events, Christopher’s actions may be either a tort committed
    outside of the scope of the agreement or an action related, at least in part, to employment
    and which would arguably fall under the arbitration clause. In the absence of a hearing
    by the trial court below, the record is not sufficiently developed for this court to make a
    determination on this issue.
    9
    Case No. 2021-L-122
    {¶22} “A party seeking to enforce an arbitration provision may choose to move for
    a stay of proceedings under R.C. 2711.02, or to petition for an order to compel the parties
    to proceed to arbitration under R.C. 2711.03, or to seek orders under both statutes.”
    (Emphasis omitted.) Benson v. Spitzer Mgt., Inc., 8th Dist. Cuyahoga No. 83558, 2004-
    Ohio-4751, ¶ 19. It has been observed that “[a]rbitration does not normally require
    dismissal of the claims referable to arbitration; it warrants only a stay of those claims
    pending arbitration.” Morgan Stanley Dean Witter Commercial Fin. Servs., Inc. v. Sutula,
    
    126 Ohio St.3d 19
    , 
    2010-Ohio-2468
    , 
    929 N.E.2d 1060
    , ¶ 3.                 While Christopher
    characterized his filing before the trial court seeking arbitration as a motion to dismiss and
    included citations to Civ.R. 12(B)(6), it is properly treated as a motion to stay or to compel
    arbitration under R.C. 2711.02 or .03. In either case, the trial court is permitted to hold a
    hearing to obtain further evidence necessary to determine the applicability of the
    arbitration provision. In the case of a request to compel arbitration under R.C. 2711.03,
    a hearing is required, since the statute directs that the court “shall hear the parties,” but
    only if a party has requested such a hearing, which was not the case here. Liese v. Kent
    State Univ., 11th Dist. Portage No. 2003-P-0033, 
    2004-Ohio-5322
    , ¶ 43. Nonetheless,
    even where a hearing is not required, such as when filing a request to stay pending
    arbitration under R.C. 2711.02, the Ohio Supreme Court has held that “it is within a trial
    court’s discretion to hold a hearing” when considering a request that a matter be submitted
    to arbitration. Maestle v. Best Buy Co., 
    100 Ohio St. 3d 330
    , 
    2003-Ohio-6465
    , 
    800 N.E.2d 7
    , ¶ 19.
    {¶23} Courts have found that where there was not sufficient evidence present in
    the record to make a determination as to whether arbitration should be ordered, a remand
    10
    Case No. 2021-L-122
    to the trial court to hold an evidentiary hearing is necessary. See Sultaana v. Drummond
    Fin. Servs., L.L.C., 8th Dist. Cuyahoga No. 100424, 
    2014-Ohio-938
    , ¶ 10 (“[w]here
    disputed evidence existed in the record, appellate courts have reversed decisions staying
    or not staying cases pending arbitration when the trial court has failed to hold a hearing”).
    In May v. Wachovia Secs., L.L.C., 9th Dist. Summit No. 24635, 
    2009-Ohio-4339
    , there
    was a question as to whether the arbitration provision in an account application for
    investments made through a securities company governed claims stemming from
    allegedly faulty investment advice. The appellate court observed that “it is unclear from
    the limited information in the record whether the arbitration provision in the Account
    Application, in fact, governs this suit,” noting that the limited record did not “outline the
    exact nature of the misrepresentations [appellee] alleges or the scope of his relationship
    with [appellant].” Id. at ¶ 10. It concluded that it was possible the suit fell within the scope
    of the broad arbitration provision but that, “[u]nder the circumstances in this case, the trial
    court should have held a hearing on” the motion to stay proceedings pending arbitration
    since it “could only determine whether the dispute arguably falls within the scope of the *
    * * arbitration provision through [such] hearing.” Id. at ¶ 11.
    {¶24} Similarly, in Ault v. Parkview Homes, Inc., 9th Dist. Summit No. 24375,
    
    2009-Ohio-586
    , the court found that, where the parties disputed certain facts relative to
    arbitration, the court abused its discretion by failing to conduct an evidentiary hearing on
    the motion to stay pending arbitration. Id. at ¶ 13. See also Taylor v. Squires Constr.
    Co., 
    196 Ohio App.3d 581
    , 
    2011-Ohio-5826
    , 
    964 N.E.2d 500
    , ¶ 31 (8th Dist.) (factual
    disputes that may support a determination that the arbitration clause applies should be
    resolved at a hearing on a motion to compel and to stay proceedings pending arbitration).
    11
    Case No. 2021-L-122
    {¶25} There are conflicting versions of the events that occurred giving rise to the
    allegations of Assault and Intentional Infliction of Emotional Distress. In order for the court
    to determine whether the causes of action arose out of or related to the employment
    agreement or whether it would be an “absurdity” to proceed to arbitration on such claims,
    it is necessary to review the facts giving rise to the claims. In this instance, we determine
    that it was necessary for the trial court to hold a hearing to take evidence on this issue.
    For this reason, we reverse the decision of the lower court and remand with the order to
    hold an evidentiary hearing before ruling anew on whether the arbitration clause must be
    enforced.
    {¶26} The sole assignment of error is with merit.
    {¶27} For the foregoing reasons, the judgment of the Lake County Court of
    Common Pleas, denying Christopher’s Motion to Dismiss to Compel Arbitration, is
    reversed and this matter is remanded for further proceedings consistent with this opinion.
    Costs to be taxed against appellee.
    THOMAS R. WRIGHT, J., concurs with a Concurring Opinion,
    MARY JANE TRAPP, J., dissents with a Dissenting Opinion.
    ____________________________________________
    THOMAS R. WRIGHT, J., concurs with a Concurring Opinion.
    {¶28} I agree with the reasoning and conclusion of the lead opinion, but write
    separately to briefly respond to the Dissenting Opinion’s position.
    12
    Case No. 2021-L-122
    {¶29} The dissent initially claims that the majority “needlessly chooses to apply
    agency principles in this case, resulting in a conflation of issues.” The determination of
    how a non-signatory of the underlying agreement, here, Christopher, may seek to enforce
    the arbitration clause is a threshold issue in this case. Agency theory is one legal basis
    that can be used to bind a non-signatory of an agreement to that agreement. Because
    Christopher is an agent of TCG and the matter at issue arose out of the parties’
    employment, the arbitration clause may be invoked if the factual allegations are covered
    under the terms of the clause. We cannot simply assume that Christopher, as a non-
    signatory, can invoke the arbitration clause without a legal nexus. Here, agency theory
    is a necessary condition for Christopher to utilize the arbitration clause. Thus, I fail to see
    how the dissent asserts that the lead opinion and this opinion “needlessly chooses” to
    apply or discuss agency principles.
    {¶30} Moreover, it is unclear what issues are being conflated.             In order to
    determine whether Duff is asserting an independent tort not covered by the arbitration
    clause or whether the matter is within the scope of the clause, we first must determine
    the discrete issue of whether Christopher can invoke the clause. This analysis does not
    merge or conflate anything. To the contrary, it is simply a gateway issue that requires
    attention in order for the analysis to go forward. And, thus, the agency analysis is
    necessary to the conclusion that a hearing is required.
    {¶31} The dissent also maintains that Duff’s “claims can be maintained without
    reference to the agreement and do not touch matters covered by it.” This conclusion
    assumes what needs to be established; namely, whether the alleged threat was indeed
    a “threat” thereby encompassed under the rubric of an intentional tort or merely corporate
    13
    Case No. 2021-L-122
    parlance implying Duff may be fired, which would relate to a matter within the arbitration
    clause.
    {¶32} Initially, the dissent observes that “there is no dispute that Mr. Christopher’s
    conduct may have related to an employment matter.” To the extent this is true, a hearing
    is necessary to determine whether the conduct is within the arbitration clause.
    {¶33} Further, the dissent alleges the lead opinion “assumes what needs to be
    established” by assuming Christopher was acting within the scope of his employment.
    This is simply false. The lead opinion and this opinion merely underscore that the current
    record does not resolve whether the conduct at issue is within the scope of the arbitration
    clause or whether it is intentionally tortious and therefore outside the scope of the clause.
    Because of this, an evidentiary hearing is necessary.
    {¶34} Christopher filed a motion to compel arbitration based upon the arbitration
    clause within the employment agreement. The dissent observes, as does the lead
    opinion, that the proper test is whether the action could be maintained without reference
    to the arbitration clause at issue or, alternatively, whether the claims touch on matters
    covered by the arbitration agreement. See Fazio v. Lehman Bros., Inc., 
    340 F.3d 386
    (6th Circ.2003). The dissent, in conclusory fashion, proclaims that assault and intentional
    infliction of emotional distress are obviously outside the arbitration clause. It is almost
    tautological that intentional torts are outside the scope of an employment agreement’s
    arbitration provisions. Still, it remains to be seen whether the alleged conduct relates to
    employment matters covered by the arbitration clause or bona fide intentional torts
    outside of the arbitration clause.
    14
    Case No. 2021-L-122
    {¶35} “[W]hen deciding motions to compel arbitration the proper focus is whether
    the parties actually agreed to arbitrate the issue, i.e., the scope of the arbitration clause,
    not the general policies of the arbitration statutes.” (Citations omitted.) Taylor v. Ernst &
    Young, L.L.P., 
    130 Ohio St.3d 411
    , 
    2011-Ohio-5262
    , 
    958 N.E.2d 1203
    , ¶ 20. Appellant
    moved the court to dismiss appellee’s complaint and compel arbitration. R.C. 2711.03,
    by its very terms, governs where a party has filed a motion to compel arbitration. Maestle
    v. Best Buy Co., 
    100 Ohio St.3d 330
    , 
    2003-Ohio-6465
    , 
    800 N.E.2d 7
    , ¶ 14. R.C. 2711.03
    allows a party that claims to be aggrieved by another party’s alleged failure to comply with
    an arbitration agreement to petition a court of common pleas “for an order directing that
    the arbitration proceed” and states that the court “shall hear the parties[.]” (Emphasis
    added) R.C. 2711.03(A). When, as here, a factual issue exists that is determinative of
    the arbitrability of a claim, an evidentiary hearing is necessary.
    {¶36} Further underscoring the need for an evidentiary hearing, “[a] party cannot
    avoid contractual arbitration simply by casting the claim as a tort.” (Citations omitted.)
    Sumber Co. Pte. Ltd. v. Diversey Corp., 1st Dist. Hamilton No. C-950360, 
    1996 WL 365885
    , *4 (Feb. 28, 1996); see also Combined Energies v. CCI, Inc., 
    514 F.3d 168
    , 172
    (1st Cir.2008) (“it is true that CE cannot avoid arbitration by dint of artful pleading alone”)
    Acevedo Maldonado v. PPG Industries, Inc., 
    514 F.2d 614
    , 616 (1st Cir.1975) (finding
    that arbitration clause covered “contract-generated or contract-related disputes between
    the parties however labeled: it is immaterial whether claims are in contract or in tort”);
    Kiefer Specialty Flooring, Inc. v. Tarkett, Inc., 
    174 F.3d 907
    , 910 (7th Cir.1999) (noting
    that arbitrability of particular claim does not turn “on the label—‘tort’ or ‘contract’—a party
    chose to affix to the claim”).
    15
    Case No. 2021-L-122
    {¶37} The dissent seems to maintain that Duff can avoid arbitration by simply
    “casting” her claims in terms of tortious conduct. This ignores, however, the crucial
    inquiry, to wit: is the manner in which Duff “labeled” her complaint, in light of the disputed
    denotation of the term “shoot,” dispositive of whether she is actually asserting a matter
    outside the arbitration clause. I maintain, along with the lead opinion, that it is not. And
    one cannot escape contractual obligations by selectively pleading. The trial court must
    conduct a hearing to resolve this point.
    ___________________________________________
    MARY JANE TRAPP, J., dissents with a Dissenting Opinion.
    {¶38} I must respectfully dissent because the majority needlessly chooses to
    apply agency principles in this case, resulting in a conflation of issues.
    {¶39} The majority’s reference to agency principles originates from cases in which
    federal courts have outlined “limited exceptions to the rule that a person cannot be
    compelled to arbitrate a dispute that he did not agree in writing to submit to arbitration.” I
    Sports v. IMG Worldwide, Inc., 
    157 Ohio App.3d 593
    , 
    2004-Ohio-3113
    , 
    813 N.E.2d 4
    , ¶
    12. This analysis typically encompasses the scope of the relevant arbitration clause.
    See, e.g., id. at ¶ 15-35.
    {¶40} However, in Rivera v. Rent A Center, Inc., 8th Dist. Cuyahoga No. 101959,
    
    2015-Ohio-3765
    , on which the majority relies, there was no serious dispute that the
    employee’s race discrimination claim fell within the scope of the arbitration clause; he
    agreed to arbitrate all claims and controversies relating to his employment and
    16
    Case No. 2021-L-122
    termination, including claims for race discrimination. See id. at ¶ 14 (“In this case, there
    is no dispute over whether an Agreement exists * * * [and] what types of claims are
    covered by the Agreement”).         The dispositive issue was whether the employee’s
    supervisor, who was the named defendant but not a signatory, could enforce the
    arbitration clause. See id. at ¶ 15 (“[T]he dispute arises as to who is subject to the
    Agreement”).
    {¶41} Here, there can be no serious dispute that Mr. Christopher has a legal right
    to enforce the arbitration clause in applicable circumstances.             The employment
    agreement states that it applies to “all claims of any kind against TCG or any of its officers,
    directors, managers or employees * * *.” (Emphasis added.) Rather, the dispositive issue
    presented in this case is whether Ms. Duff’s intentional tort claims for assault and
    intentional infliction of emotional distress fall within the scope of the employment
    agreement’s arbitration clause. The trial court correctly found that the claims raised by
    Ms. Duff, i.e., threats of physical violence, did not fall within the scope of her employment
    duties, did not fall within any of the categories of employment related activities contained
    in the arbitration clause, and, thus, were not subject to the arbitration agreement.
    {¶42} There is no dispute that Mr. Christopher’s conduct may have related to an
    employment matter. However, Ms. Duff is not asking for an adverse employment action
    to be invalidated; she is seeking damages for tortious conduct.             And despite the
    concurring opinion’s protestation, it is the lead opinion that “assumes what needs to be
    established” when it assumes Mr. Christopher was acting within the scope of his
    employment and, therefore, may enforce the arbitration agreement.
    17
    Case No. 2021-L-122
    {¶43} The majority appropriately begins its analysis of whether Ms. Duff’s claims
    for relief fall within the scope of the arbitration agreement with the seminal case of
    Academy of Medicine of Cincinnati v. Aetna Health, Inc., 
    108 Ohio St.3d 185
    , 2006-Ohio-
    657, 
    842 N.E.2d 488
    , which incorporated the Fazio test from federal case law, i.e.,
    “whether the action could be maintained without reference to the contract or relationship
    at issue.” Id. at ¶ 6. Stated another way, do the allegations underlying the claims touch
    matters covered by the arbitration agreement? See Fazio v. Lehman Bros., Inc., 
    340 F.3d 386
    , 395 (6th Cir.2003).
    {¶44} But the majority then determines that since “there are conflicting versions
    of the events,” majority opinion at ¶ 25, there must be a mini trial to take evidence on the
    meaning of the alleged threats before the trial court may determine arbitrability. This is
    contrary to one of the key reasons why many employers insist on arbitration
    agreements—arbitration is private, and confidential information or embarrassing
    testimony is shielded from public view. This determination is also contrary to this court’s
    precedent. We have long recognized that “‘[t]he scope of an arbitration clause, that is
    whether a controversy is arbitrable under the provisions of a contract, is a question for
    the court to decide upon examination of the contract.’” (Emphasis added.) Owens
    Flooring Co. v. Hummel Constr. Co., 
    140 Ohio App.3d 825
    , 829, 
    749 N.E.2d 782
     (11th
    Dist.2001), quoting Divine Constr. Co. v. Ohio-Am. Water Co., 
    75 Ohio App.3d 311
    , 316,
    
    599 N.E.2d 388
     (10th Dist.1991); see also TN3 LLC v. Jones, 
    2019-Ohio-2503
    , 
    139 N.E.3d 473
    , ¶ 14 (11th Dist.).
    {¶45} The cases that the majority cites in support of its determination that an
    evidentiary hearing is necessary are distinguishable, as none involved the scope of the
    18
    Case No. 2021-L-122
    arbitration clause. The Eighth District’s decision in Sultaana v. Drummond Fin. Servs.,
    L.L.C., 8th Dist. Cuyahoga No. 100424, 
    2014-Ohio-938
    , concerned an issue of fact as to
    whether the plaintiff opted out of the arbitration clause. See id. at ¶ 10. The Ninth
    District’s decision in May v. Wachovia Secs., L.L.C., 9th Dist. Summit No. 24635, 2009-
    Ohio-4339, focused on an issue of fact as to whether a particular document containing
    an arbitration clause in fact governed the plaintiff’s claims against his investment advisor.
    See id. at ¶ 9. In Ault v. Parkview Homes, Inc., 9th Dist. Summit No. 24375, 2009-Ohio-
    586, the Ninth District determined there was an issue of fact as to whether the arbitration
    clause “had failed of its essential purpose” because of delay in holding the arbitration. Id.
    at ¶ 10. Finally, in Taylor v. Squires Constr. Co., 
    196 Ohio App.3d 581
    , 
    2011-Ohio-5826
    ,
    
    964 N.E.2d 500
     (8th Dist.), the Eighth District determined there was insufficient evidence
    as to whether an estoppel theory applied to bind a nonsignatory to an arbitration clause.
    Id. at ¶ 31.
    {¶46} In this case, there is no need for an evidentiary hearing to determine
    whether assault and intentional infliction of emotional distress touch matters covered by
    this arbitration agreement. Even assuming Mr. Christopher’s comments to Ms. Duff
    occurred during a work meeting and in relation to her work performance, Ms. Duff’s claims
    do not fall within the scope of the arbitration clause.
    {¶47} While Mr. Christopher emphasizes that the arbitration clause expressly
    applies to “any claims,” he ignores the Supreme Court of Ohio’s observation that “[t]he
    Fazio test * * * functions as a tool to determine a key question of arbitrability—whether
    the parties agreed to arbitrate the question at issue. It prevents the absurdity of an
    arbitration clause barring a party to the agreement from litigating any matter against the
    19
    Case No. 2021-L-122
    other party, regardless of how unrelated to the subject of the agreement.” (Emphasis
    sic.) Academy of Medicine at ¶ 29. The court emphasized the holding in Coors Brewing
    Co. v. Molson Breweries, 
    51 F.3d 1511
     (10th Cir.1995), where, although the arbitration
    clause provided for arbitration of all antitrust claims, this did not mean that antitrust claims
    arising outside of the agreement could also be arbitrated. Thus, in Academy of Medicine,
    the court noted that “‘[f]or example, if two small business owners execute a sales contract
    including a general arbitration clause, and one assaults the other, we would think it
    elementary that the sales contract did not require the victim to arbitrate the tort claim
    because the tort claim is not related to the sales contract. In other words, with respect to
    the alleged wrong, it is simply fortuitous that the parties happened to have a contractual
    relationship.’” Id. at ¶ 23, quoting Coors at 1516.
    {¶48} Similarly, in Hicks v. Cadle Co., 11th Dist. Trumbull No. 2013-T-0017, 2014-
    Ohio-872, we determined the arbitration clause did not apply to claims for intentional
    infliction of emotional distress, tortious interference with business relations, and engaging
    in a pattern of corrupt activity. We explained that “[n]one of these claims require reference
    to the note, as none seek to enforce any right or obligation or derive any benefit from the
    note.” Id. at ¶ 19.
    {¶49} Here, Ms. Duff’s claims can be maintained without reference to the
    agreement and do not touch matters covered by it. Ms. Duff has not alleged claims
    involving a breach of the agreement, wrongful termination, sexual or other harassment,
    discrimination, violations of state or federal employment statutes, or any other type of
    employment claim; she alleges that Mr. Christopher engaged in a very specific type of
    20
    Case No. 2021-L-122
    tortious conduct—an alleged incident in which Mr. Christopher threatened to shoot her in
    the head while holding his hand up mimicking a handgun.
    {¶50} Mr. Christopher’s argument—that his alleged conduct occurred during a
    meeting that related to Ms. Duff’s work performance—cannot be utilized to eliminate any
    tortious act from being litigated outside of the arbitration clause. Otherwise, a party could
    commit any criminal act or civil wrong at a place of employment or during a work meeting,
    no matter how serious or unrelated to employment, and still seek enforcement of the
    arbitration clause, which is precisely what the Supreme Court of Ohio sought to avoid
    when emphasizing the absurdity of an arbitration clause barring litigation of any matter
    against the other party. See Academy of Medicine at ¶ 29. Any person to whom Mr.
    Christopher had made the alleged threats could have maintained the same claims as Ms.
    Duff, regardless of whether they had an employment contract.
    {¶51} If it turns out that Mr. Christopher used the word “shoot” in relation to
    termination from a work project, that speaks to the merits of Ms. Duff’s tort claims, i.e., it
    may be less likely that she can establish Mr. Christopher’s conduct was tortious.
    However, the merits of her claims are not relevant in determining arbitrability. See Council
    of Smaller Ents. v. Gates, McDonald & Co., 
    80 Ohio St.3d 661
    , 666, 
    687 N.E.2d 1352
    (1998), quoting AT & T Technologies, Inc., v. Communications Workers of Am., 
    475 U.S. 643
    , 649, 
    106 S.Ct. 1415
    , 
    89 L.Ed.2d 648
     (1986) (“‘[I]n deciding whether the parties have
    agreed to submit a particular [claim] to arbitration, a court is not to rule on the potential
    merits of the underlying claims’”).
    {¶52} Mr. Christopher also contends that the arbitration clause expressly
    references claims of “harassment” and that the police report filed by Ms. Duff alleged
    21
    Case No. 2021-L-122
    “harassing communication”; therefore, this claim falls directly under the agreement. The
    employment contract states that the arbitration agreement shall apply to all claims of any
    kind “including but not limited to: claims for any alleged contract violation by either party;
    any employment claim including claims brought based on the EEOC or similar state
    statute related to the enforcement of employment laws; employment termination issues;
    any claim for sexual or other harassment, claims for any form of discrimination, including
    any claims that come under the Policy Against Sexual Harassment And All Other
    Harassment, and any other harassment policy adopted by TCG * * *.” These listed items
    generally involve employment-related issues. The emphasis on sexual harassment in
    particular is of little value given that such a claim is generally maintained specifically
    where there is an employment relationship. See R.C. 4112.02. While the agreement
    does mention “other harassment,” the claims pleaded here relate to assault and infliction
    of emotional distress caused through an alleged act of a threat to shoot Ms. Duff, which
    is beyond an act of “harassment.” Critically, as noted above, we must consider whether
    the claims raised may be maintained outside of the agreement, which is the case here.
    {¶53} Mr. Christopher also cites this court’s decision in TN3, supra, in support of
    the proposition that the employment contract was intertwined with the alleged acts, and,
    thus, the arbitration clause must be enforced. In TN3, this court held that the various
    claims, including fraud and conversion, could “not be maintained without reference to the
    parties’ contracts and are subject to arbitration.” Id. at ¶ 18. In that case, unlike Ms.
    Duff’s case, the claims related to allegations of a scheme to deceive TN3 rather than offer
    consulting services and to cause its interest in a company to be transferred through a
    securities agreement. We observed that each of the claims were related to the business
    22
    Case No. 2021-L-122
    relationship between the parties and the claims were “derived from the contracts.” Id.
    We have similarly found arbitration clauses are enforceable in instances where the claims
    involved terms of matters related directly to the contract. See Alkenbrack v. Green Tree
    Servicing, L.L.C., 11th Dist. Geauga No. 2009-G-2889, 
    2009-Ohio-6512
    , ¶ 22 (claims of
    misrepresentations made in monthly statements and conversion of payments were
    related to the enforcement of a security interest under the contract and, thus, were
    “intertwined with the contract”).   Mr. Christopher fails to identify any portion of the
    employment contract with which claims of assault and intentional infliction of emotional
    distress are intertwined or must be referenced to resolve the dispute; merely being
    employed with the company again does not mean anything occurring at a place of
    employment is arbitrable.
    {¶54} I also find the Eighth District’s decision in Arnold v. Burger King, 2015-Ohio-
    4485, 
    48 N.E.3d 69
     (8th Dist.), to be instructive in this matter. In Arnold, the court held
    that although there was an employment contract provision requiring arbitration of “any
    and all disputes, claims or controversies for monetary or equitable relief arising out of or
    relating to [Arnold’s] employment,” as well as “claims or controversies relating to events
    outside the scope of [her] employment,” this provision was not enforceable. Id. at ¶ 4. In
    determining that sexual assault, occurring during work hours and work duties, falls outside
    of the scope of an employment agreement and an employee would not foresee that such
    a claim would be subject to arbitration, the court emphasized authority that outrageous
    torts can fall outside of the scope of broad arbitration agreements: “‘Because even the
    most broadly-worded arbitration agreements still have limits founded in general principles
    of contract law, this Court will refuse to interpret any arbitration agreement as applying to
    23
    Case No. 2021-L-122
    outrageous torts that are unforeseeable to a reasonable consumer in the context of
    normal business dealings.’” Id. at ¶ 35, quoting Aiken v. World Fin. Corp., 
    373 S.C. 144
    ,
    151-152, 
    644 S.E.2d 705
     (2007); see also Chun Choe v. T-Mobile USA, Inc., C.D. Cal.
    No. SA CV18-0648-DOC, 
    2018 WL 6131574
    , *6 (Aug. 1, 2018) (applying Aiken and
    finding fraud and larceny to be outrageous torts falling outside of the scope of the parties’
    agreement).
    {¶55} Similarly, in this case, I would find that the alleged torts are outside of the
    scope of the agreement and that it was not foreseeable that Ms. Duff would have to
    arbitrate in the State of Florida if she were assaulted during work in Ohio. See Crider v.
    GMRI, Inc., 
    2020-Ohio-3668
    , 
    154 N.E.3d 1250
    , ¶ 18 (8th Dist.) (“verbal and physical
    contact culminating in sexual assault as well as retaliation, harassment, or other
    detrimental acts against Crider based on the unlawful conduct is not a foreseeable result
    of the employment”). Although the employment agreement addresses arbitration of “all
    claims,” the examples provided include matters that are generally employment and
    employment law related. This is distinguishable from matters where particular torts have
    been specifically included in the agreement, as it would be clearer to the plaintiff the
    consequences of entering into the arbitration clause.            See, e.g., McGuffey v.
    LensCrafters, Inc., 
    141 Ohio App.3d 44
    , 53, 
    749 N.E.2d 825
     (12th Dist.2001) (assault
    found to be within the scope of the agreement where such claim was listed in the
    arbitration clause).
    {¶56} Finally, Mr. Christopher argues that the party opposing arbitration needs to
    point to “explicit language” showing that the dispute is not subject to arbitration, citing
    Niles Edn. Assn. v. Niles City School Dist. Bd. of Edn., 11th Dist. Trumbull No. 2019-T-
    24
    Case No. 2021-L-122
    0081, 
    2020-Ohio-6804
    , ¶ 56. As applied in Niles, however, the requirement to point to
    explicit language comes into play in order to “overcome the presumption of arbitrability.”
    
    Id.
     According to the Niles analysis, the court first determines whether the grievance at
    issue is within the scope of the arbitration provision and, then, if it is, applies the
    presumption in favor of arbitrability. Id. at ¶ 57-58. Since I would determine Ms. Duff’s
    claims for relief were not within the scope of the arbitration provision, she was not required
    to point to explicit language showing the dispute is not subject to arbitration.
    {¶57} For these reasons and upon the authorities cited, I respectfully dissent.
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    Case No. 2021-L-122