Scott v. Kindred Transitional Care & Rehab. , 2016 Ohio 495 ( 2016 )


Menu:
  • [Cite as Scott v. Kindred Transitional Care & Rehab., 2016-Ohio-495.]
    Court of Appeals of Ohio
    EIGHTH APPELLATE DISTRICT
    COUNTY OF CUYAHOGA
    JOURNAL ENTRY AND OPINION
    No. 103256
    JOYCE THRASHER SCOTT, ADMINISTRATOR
    PLAINTIFF-APPELLEE
    vs.
    KINDRED TRANSITIONAL CARE AND
    REHABILITATION, ET AL.
    DEFENDANTS-APPELLANTS
    JUDGMENT:
    AFFIRMED
    Civil Appeal from the
    Cuyahoga County Court of Common Pleas
    Case No. CV-13-816565
    BEFORE: McCormack, J., Kilbane, P.J., and S. Gallagher, J.
    RELEASED AND JOURNALIZED:                          February 11, 2016
    ATTORNEYS FOR APPELLANT
    Paul W. McCartney
    Bonezzi, Switzer, Polito & Hupp Co., L.P.A.
    312 Walnut Street
    Suite 2530
    Cincinnati, OH 45202
    Jennifer R. Becker
    Bonezzi, Switzer, Polito & Hupp Co., L.P.A.
    1300 E. 9th Street
    Suite 1950
    Cleveland, OH 44114
    ATTORNEYS FOR APPELLEES
    Christopher M. Mellino
    Meghan C. Lewallen
    Margo Moore
    The Mellino Law Firm L.L.C.
    19704 Center Ridge Rd.
    Rocky River, OH 44116
    TIM McCORMACK, J.:
    {¶1} Doris Thrasher (“Doris Thrasher” hereafter) was admitted into Kindred
    Transitional Care and Rehabilitation-Stratford (“appellant” hereafter) for physical
    rehabilitative care following a fall and hospitalization.         Among the bundle of papers
    signed by her daughter Joanne Thrasher at the time of admission was an arbitration
    agreement.     The arbitration agreement was not a condition for Doris Thrasher’s
    admission to the facility.1
    {¶2} Doris Thrasher died while in appellant’s care.                    Subsequently, the
    administrator of her estate (“appellee” hereafter) 2 filed a lawsuit against appellant,
    claiming negligence and wrongful death.
    {¶3} Appellant filed a motion to stay proceedings and compel arbitration.               The
    trial court denied the motion. This appeal followed. Appellant raises one assignment
    of error, arguing the trial court erred in denying its motion to stay proceedings and compel
    arbitration.
    {¶4} Arbitration is strongly favored as a method to settle disputes. Williams v.
    Aetna Fin. Co., 
    83 Ohio St. 3d 464
    , 
    700 N.E.2d 859
    (1998). Ohio courts recognize a
    presumption for arbitration when the claim in dispute falls within the scope of the
    Section K of the arbitration agreement states: “the execution of this Agreement is not a
    1
    precondition of admission * * * .”
    The complaint was filed by John K. O’Toole, administrator of the estate of Doris Thrasher.
    2
    Plaintiff later substituted Joyce Thrasher Scott for John K. O’Toole.
    arbitration provision.   Taylor Bldg. Corp. of Am. v. Benfield, 
    117 Ohio St. 3d 352
    ,
    2008-Ohio-938, 
    884 N.E.2d 12
    , ¶ 27.         However, because arbitration is a matter of
    contract, before a party can be bound by the terms of an arbitration agreement, there must
    be an agreement that explicitly requires the arbitration of the parties’ dispute. AT&T
    Technologies, Inc. v. Communications Workers of Am., 
    475 U.S. 643
    , 648-649, 
    106 S. Ct. 1415
    , 
    89 L. Ed. 2d 648
    (1986). Generally, a trial court’s decision to grant a stay pending
    arbitration is reviewed under an abuse of discretion standard.   We also keep in mind that
    the validity of an arbitration agreement involves a mixed question of law and fact. Corl
    v. Thomas & King, 10th Dist. Franklin No. 05AP-1128, 2006-Ohio-2956, ¶ 10.
    {¶5} Here, it is undisputed that mother Doris Thrasher did not execute the
    arbitration agreement herself. On appeal, appellant makes two arguments.         Appellant
    argues that Doris Thrasher’s daughter Joanne had actual authority to bind Doris Thrasher
    because she signed the arbitration agreement as Doris Thrasher’s power of attorney.
    Appellant argues that, in the alternative, Doris Thrasher’s daughter also had apparent
    authority to bind Doris Thrasher under agency law.
    Actual Authority
    {¶6} “The relationship of principal and agent, and the resultant liability of the
    principal for the acts of the agent, may be created by the express grant of authority by the
    principal.” Master Consol. Corp. v. BancOhio Natl. Bank, 
    61 Ohio St. 3d 570
    , 574, 
    575 N.E.2d 817
    (1991). “Express authority is that authority which isdirectly granted to or
    conferred upon the agent or employee in express terms by the principal, and it extends
    only to such powers as the principal gives the agent in direct terms * * *.” (Citation
    omitted.) Master Consol. at 574.
    {¶7} In arguing Doris Thrasher’s daughter had actual authority to enter into the
    arbitration agreement, appellant points us to the following language above Doris
    Thrasher’s daughter’s signature in the arbitration agreement:       “If signed by a Legal
    Representative, the representative certifies that the Facility may reasonably rely upon the
    validity and authority of the representative’s signature based upon actual, implied or
    apparent authority to execute this Agreement as granted by the resident.”    Next to Doris
    Thrasher’s daughter’s signature was a handwritten abbreviation of “P.O.A.”       Appellant
    argues that, because of this language, Doris Thrasher’s daughter had actual authority to
    sign the arbitration agreement on behalf of Doris Thrasher as her agent.             In her
    deposition, Doris Thrasher’s daughter was asked about her signing the arbitration
    agreement as her mother’s P.O.A.     She testified that she did not even recall getting the
    document; no one reviewed the document with her before she signed it; and she did not
    understand that she was binding her mother to the terms of the document.
    {¶8}   “A power of attorney is a written instrument authorizing an agent to
    perform specific acts on behalf of his principal.” Testa v. Roberts, 
    44 Ohio App. 3d 161
    ,
    164, 
    542 N.E.2d 654
    (6th Dist.1988). As required by R.C. 1337.25, a power of attorney
    must be signed by the principal (or, in the principal’s conscious presence by another
    individual directed by the principal to sign the principal’s name on the power of attorney).
    It is undisputed Doris Thrasher did not grant a power of attorney to her daughter in the
    manner required under R.C. 1337.25.        As such, Doris Thrasher’s daughter was not
    expressly authorized to act on Doris Thrasher’s behalf.      Her daughter’s signature and
    notation of “P.O.A.” had no legal effect in the absence of a statutorily valid power of
    attorney signed by Doris Thrasher.
    {¶9} In a similar case, Templeman v. Kindred Healthcare, Inc., 8th Dist.
    Cuyahoga No. 99618, 2013-Ohio-3738, this court found the power of attorney invalid
    because the power of attorney form did not contain the principal’s signature, as required
    by the statute.   This court observed that defendant Kindred Healthcare was “conversant
    with both the usages and the nature of the businesses of providing rehabilitative nursing
    health care and compelling alternative dispute resolutions,” and must have been aware of
    the requirement of a valid power attorney. 
    Id. at ¶
    24.
    {¶10} In the present case, there was not even a document purporting to be a power
    of attorney. Appellant points to the “certification” language above Doris Thrasher’s
    daughter’s signature to show she acted as her mother’s power of attorney.               The
    daughter’s “certification” that she had authority as power of attorney to enter into an
    arbitration agreement on her mother’s behalf cannot vest her with actual authority in the
    absence of a statutorily valid power of attorney.
    Apparent Authority
    {¶11} On appeal, appellant raises for the first time the argument that, even if Doris
    Thrasher’s daughter was without actual authority to enter into the arbitration agreement,
    she had apparent authority to do so.
    {¶12} We first note that appellant based its argument before the trial court
    exclusively on Doris Thrasher’s daughter’s signature on the arbitration agreement as
    Doris Thrasher’s power of attorney. Appellant made no argument regarding apparent
    authority before the trial court.   We are precluded to hear a claim raised for the first time
    on appeal.       Jacubenta v. Cadillac Ranch, 8th Dist. Cuyahoga No. 98750,
    2013-Ohio-586, ¶ 18. Even if appellant had not waived this argument, we find the claim
    to be without merit.
    {¶13} We recognize that, where one who is assuming to act as an agent for a party
    in the making of a contract but in fact has no actual authority to do so, such party will
    nonetheless be bound by the contract “‘if such party has by his words or conduct,
    reasonably interpreted, caused the other party to the contract to believe that the one
    assuming to act as agent had the necessary authority to make the contract.’” Master
    
    Consol., 61 Ohio St. 3d at 576
    , 
    575 N.E.2d 817
    , quoting Miller v. Wick Bldg. Co., 
    154 Ohio St. 93
    , 
    93 N.E.2d 467
    (1950). Stated differently, where “a person of ordinary
    prudence, conversant with business usages, and the nature of the particular business is
    justified in assuming that an agent is authorized to perform on behalf of his principal a
    particular act, the principal is estopped from denying the agent’s authority to perform it.”
    (Citation omitted.) 
    Id. {¶14} For
    a principal to be bound by the acts of his agent under the theory of
    apparent agency, however, evidence must affirmatively show:
    (1) that the principal held the agent out to the public as possessing sufficient
    authority to embrace the particular act in question, or knowingly permitted
    him to act as having such authority, and (2) that the person dealing with the
    agent knew of those facts and acting in good faith had reason to believe and
    did believe that the agent possessed the necessary authority.
    Master Consol. at syllabus.   Furthermore, under an apparent-authority analysis, it is the
    acts of the principal, not those of the agent’s, that create apparent authority. 
    Id. “The principal
    is responsible for the agent’s acts only when the principal has clothed the agent
    with apparent authority and not when the agent’s own conduct has created the apparent
    authority.” Ohio State Bar Assn. v. Martin, 
    118 Ohio St. 3d 119
    , 2008-Ohio-1809, 
    886 N.E.2d 827
    , ¶ 41, citing Master Consol. at 576-577.
    {¶15} Furthermore, the burden of proving that apparent authority exists rests upon
    the party asserting the agency. Irving Leasing Corp. v. M&H Tire Co., 
    16 Ohio App. 3d 191
    , 
    475 N.E.2d 127
    (2d Dist.1984). Therefore, in this case it is appellant’s burden to
    establish that Doris Thrasher’s daughter had apparent authority to enter into the
    arbitration agreement on Doris Thrasher’s behalf.
    {¶16} This court was confronted with a similar fact pattern in Lang               v.
    Beachwood Pointe Care Ctr., 8th Dist. Cuyahoga No. 100109, 2014-Ohio-1238, ¶ 6,
    appealnot accepted, 
    140 Ohio St. 3d 1415
    , 2014-Ohio-3785, 
    15 N.E.3d 884
    . This court
    held that a nursing home resident did not cloak her stepdaughter with the requisite
    apparent authority to bind her to the arbitration agreement, even though her stepdaughter
    signed all the paperwork as part of the admission process.
    {¶17} Similarly here, appellant fails to demonstrate either of the two prongs
    required under an apparent-authority analysis. The record shows that Doris Thrasher’s
    daughter handled the paperwork to have her mother admitted. Appellee points to evidence
    showing that Doris Thrasher was alert, cognizant, and cooperative at admission.
    Appellant, on the other hand, alleges Doris Thrasher suffered from dementia at the time.
    Whether Doris Thrasher was competent or not, there is no evidence showing she held her
    daughter out as possessing sufficient authority to bind her to an arbitration agreement that
    she knew nothing about and the existence of which was not a precondition for admission
    into appellant’s facility. See Lang at ¶ 6, citing Licata v. GGNSC Malden Dexter L.L.C.,
    
    466 Mass. 793
    , 802, 
    2 N.E.3d 840
    (2014). Appellant has not demonstrated the first
    prong of the apparent-authority analysis.
    {¶18} Under the second prong, appellant fails to prove that it, acting in good faith,
    had reason to believe Doris Thrasher’s daughter possessed the necessary authority to bind
    Doris Thrasher to a matter unrelated to the admission process. Appellant’s inserting
    “certification” clause above the signature line on the arbitration agreement and ensuring
    that Doris Thrasher’s daughter signed her name as “P.O.A.” — without explaining the
    import of the certification — does not reflect that appellant had a good faith belief that
    Doris Thrasher’s daughter possessed the necessary authority to bind Doris Thrasher to the
    arbitration agreement.   It reflects the opposite.
    {¶19} As this court held in Lang, 8th Dist. Cuyahoga No. 100109,
    2014-Ohio-1238, and as the Fourth District held in Primmer v. Healthcare Indus. Corp.,
    4th Dist. Athens No. 14CA29, 2015-Ohio-4104, ¶ 26, the mere fact that a family member
    signed other documents as part of the admission process did not cloak the family member
    with the requisite apparent authority to bind the person admitted to a facility to an
    arbitration agreement that he or she knew nothing about.          Here, Doris Thrasher’s
    daughter’s authority was determined by the daughter’s acts alone.     There is nothing in
    the record to indicate Doris Thrasher did anything affirmatively to clothe her daughter
    with apparent authority to enter into the arbitration agreement. Appellant’s reliance on
    Doris Thrasher’s daughter’s acts in signing all admission documents was misplaced
    because a claim of apparent authority cannot be based on the purported agent’s acts.
    {¶20} Appellant cites Brown v. Extendicare, Inc., 2015-Ohio-3059, 
    39 N.E.3d 896
    (2d Dist.), to support its claim that Doris Thrasher’s daughter had apparent authority to
    enter into the arbitration agreement. Brown is fundamentally distinguishable. In that
    case, there were two separate admissions of the resident.      In the first admission, the
    resident’s daughter signed an admission agreement as the resident’s legal representative
    for healthcare and financial decisions.     In the second admission, the resident herself
    signed the admission agreement, which also contained a designation of her daughter as
    her legal representative for healthcare and financial decisions.         Based on these
    circumstances, the Second District held that the resident herself clothed her daughter with
    the appearance of authority and knowingly permitted her daughter to act as agent on her
    behalf.
    {¶21} In the present case, Doris Thrasher’s name, no one else, was listed as the
    sole financial agent in the admission paperwork.      She at no time had ever signed any
    document designating her daughter as her representative.      There is otherwise no other
    evidence showing she knowingly permitted her daughter to act with authority in matters
    beyond her admission into the facility. Brown is factually distinguishable.
    {¶22} Based on the foregoing analysis, we conclude the trial court did not err in
    finding the language relative to a purported arbitration agreement was not binding on
    Doris Thrasher and denying appellant’s motion to stay proceedings and compel
    arbitration.
    {¶23} Judgment affirmed.
    It is ordered that appellee recover of appellant costs herein taxed.
    The court finds there were reasonable grounds for this appeal.
    It is ordered that a special mandate issue out of this court directing the common
    pleas court to carry this judgment into execution.
    A certified copy of this entry shall constitute the mandate pursuant to Rule 27 of
    the Rules of Appellate Procedure.
    ______________________________________________
    TIM McCORMACK, JUDGE
    MARY EILEEN KILBANE, P.J., and
    SEAN C. GALLAGHER, J., CONCUR