Bumpus v. Ward , 2012 Ohio 4674 ( 2012 )


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  • [Cite as Bumpus v. Ward, 
    2012-Ohio-4674
    .]
    COURT OF APPEALS
    KNOX COUNTY, OHIO
    FIFTH APPELLATE DISTRICT
    JUDGES:
    MARTHA BUMPUS                                :       Hon. Patricia A. Delaney, P.J.
    :       Hon. W. Scott Gwin, J.
    Plaintiff-Appellant   :       Hon. Sheila G. Farmer, J.
    :
    -vs-                                         :
    :       Case No. 2012-CA-5
    LLOYD WARD, P.C., ET AL                      :
    :
    Defendant-Appellee       :       OPINION
    CHARACTER OF PROCEEDING:                         Civil appeal from the Knox County Court of
    Common Pleas, Case No. 11OT05-260
    JUDGMENT:                                        Reversed and Remanded
    DATE OF JUDGMENT ENTRY:                          October 9, 2012
    APPEARANCES:
    For Plaintiff-Appellant                          For Defendant-Appellee
    JEREMIAH HECK                                    FREDERICK STRATMANN
    KATHERINE L. KEENAN                              ADAMS BABNER, LLC
    580 E. Rich Street                               5003 Horizons Drive, Ste. 200
    Columbus, OH 43215                               Columbus, OH 43215
    [Cite as Bumpus v. Ward, 
    2012-Ohio-4674
    .]
    Gwin, J.,
    {¶1}    Appellant Martha Bumpus [“Bumpus”] appeals the January 23, 2012
    Judgment Entry of the Knox County Court of Common Pleas dismissing her case
    against appellees Lloyd Ward P.C, dba Lloyd Ward & Associates, Lloyd Ward Group,
    LLC, Lloyd Ward, ABD Debt Relief Ltd., Co., Lloyd Renger and Kevin Devoto
    [hereinafter collectively "Ward"].
    Facts and Procedural History
    {¶2}    Bumpus alleges that Ward is a “for profit” debt relief or credit repair
    company that promises consumers resolution of their credit card debt at a substantial
    discount. Unfortunately, some such companies predatory fee practices can exacerbate
    the consumer’s financial problems.
    {¶3}    Ohio protects its citizens from predatory and potentially harmful debt relief
    practices by the Ohio Debt Adjustment Act, R.C. Chapter 4710 [“DACA”], the Ohio
    Credit Services Organization Act, R.C. Chapter 4712 [“CSOA”], and the Ohio Consumer
    Sales Practices Act, R.C. Chapter 1345 [“CSPA”].
    {¶4}    Bumpus filed a complaint on May 6, 2011 alleging in part that Ward has
    attempted to circumvent the consumer protection laws by advancing a pretense that the
    debt relief services are being performed by an attorney, thereby evading the consumer
    protection laws applicable to debt settlement and credit repair companies. Bumpus
    alleged in her complaint that an attorney did not in fact perform the services.
    {¶5}    In response on June 23, 2011, Ward filed a “Motion to Dismiss or in the
    Alternative to Transfer Venue.” Ward argued that Bumpus’ complaint failed to state a
    claim upon which relief can be granted pursuant to Civ.R. 12(B)(6). Ward further argued
    Knox County, Case No. 2012-CA-5                                                               3
    that if the court did not dismiss the complaint pursuant to Civ.R. 12(B)(6), the court,
    pursuant to Civ.R. 3 and 12(B)(3), should find Knox County, Ohio to be an inconvenient
    forum. Ward asked the trial court to stay the proceedings to allow Bumpus to cure this
    defect by filing the suit in the State of Texas. Ward attached four exhibits to its motion.
    {¶6}   On January 23, 2012, the trial court filed its Judgment Entry stating,
    The Court, after a review of the pleadings, the case file, and the
    applicable law finds and IT IS ORDERED that Defendants’ Motion is well
    taken and is herby sustained.
    Assignments of Error
    {¶7}   Bumpus raises two assignments of error,
    {¶8}   “I. THE TRIAL COURT ERRED IN GRANTING APPELLEES' MOTION TO
    DISMISS OR IN THE ALTERNATIVE TRANSFER VENUE.
    {¶9}   “II. THE TRIAL COURT ERRED IN DECLARING KNOX COUNTY
    FORUM      NON-CONVENIENCE           AND     FINDING     THAT     VENUE      SHOULD       BE
    TRANSFERRED TO DALLAS COUNTY, TEXAS.”
    Analysis
    {¶10} At the outset we recognize, as do the parties, that the trial court’s January
    23, 2012 does not specifically state whether the trial court dismissed the case for failure
    to state a claim upon which relief can be granted pursuant to Civ.R. 12(B)(6) or for
    forum non-conveniens pursuant to Civ.R. 3 and 12(B)(3).
    I.
    {¶11} In her first assignment of error, Bumpus argues that the trial court erred in
    dismissing her complaint for failure to state a claim on which relief can be granted.
    Knox County, Case No. 2012-CA-5                                                               4
    {¶12} When granting a motion to dismiss under Civ.R. 12(B)(6), “it must appear
    beyond doubt that the plaintiff can prove no set of facts entitling [plaintiff] to relief.” Vail
    v. Plain Dealer Publishing Co., 
    72 Ohio St.3d 279
    , 
    1995-Ohio-187
    , 
    649 N.E.2d 182
    .
    (Internal citation omitted.) The claims set forth in the complaint must be plausible, rather
    than conceivable. Bell Atlantic Corp. v. Twombly, 
    550 U.S. 544
    , 
    127 S.Ct. 1955
    , 
    167 L.Ed.2d 929
     (2007). While a complaint attacked by a Civ.R. 12(B)(6) motion to dismiss
    does not need detailed factual allegations, a plaintiff’s obligation to provide the grounds
    for her entitlement to relief requires more than labels and conclusions, and a formulaic
    recitation of the elements of a cause of action will not do. 
    Id.
     Factual allegations must be
    enough to raise a right to relief above the speculative level. 
    Id.
     The court looks not at
    whether the plaintiff “will ultimately prevail but whether the claimant is entitled to offer
    evidence to support the claims.” Scheuer v. Rhodes, 
    416 U.S. 232
    , 236, 
    94 S.Ct. 1683
    ,
    
    40 L.Ed.2d 90
     (1974).
    {¶13} “All that the civil rules require is a short, plain statement of the claim that
    will give the defendant fair notice of the plaintiff's claim and the grounds upon which it is
    based.” Conley v. Gibson, 
    355 U.S. 41
    , 45-46, 
    78 S.Ct. 99
    , 
    102 L.Ed.2d 80
    (1957). See
    also Civ.R. 8(A)(1). When filing a claim pursuant to Civ.R. 8(A), “[a] party is not required
    to ‘plead the legal theory of recovery’”; furthermore, “a pleader is not bound by any
    particular theory of a claim but that the facts of the claim as developed by the proof
    establish the right to relief.” Illinois Controls, Inc. v. Langham, 
    70 Ohio St.3d 512
    , 526,
    
    639 N.E.2d 771
    (1994). Indeed, “that each element of [a] cause of action was not set
    forth in the complaint with crystalline specificity” does not render it fatally defective and
    subject to dismissal. Border City S. & L. Assn. v. Moan, 
    15 Ohio St.3d 65
    , 66, 472
    Knox County, Case No. 2012-CA-5 
    5 N.E.2d 350
    (1984). However, “‘the complaint must contain either direct allegations on
    every material point necessary to sustain a recovery on any legal theory, even though it
    may not be the theory suggested or intended by the pleader, or contain allegations from
    which an inference fairly may be drawn that evidence on these material points will be
    introduced at trial.’” Fancher v. Fancher, 
    8 Ohio App.3d 79
    , 83, 
    455 N.E.2d 1344
    (1st
    Dist. 1982), quoting 5 Wright & Miller, Federal Practice & Procedure: Civil at 120–123,
    Section 1216 (1969).
    {¶14} Civ.R. 12(B) states:
    When a motion to dismiss for failure to state a claim upon which
    relief can be granted presents matters outside the pleading and such
    matters are not excluded by the court, the motion shall be treated as a
    motion for summary judgment and disposed of as provided in Rule 56.
    Provided however, that the court shall consider only such matters outside
    the pleadings as are specifically enumerated in Rule 56. All parties shall
    be given reasonable opportunity to present all materials made pertinent to
    such a motion by Rule 56.
    {¶15} “It is the court's responsibility either to disregard extraneous material or to
    convert a motion to dismiss into a motion for summary judgment when additional
    materials are submitted.” Keller v. Columbus, 
    100 Ohio St.3d 192
    , 2003–Ohio–5599,
    
    797 N.E.2d 964
    , ¶ 18. Moreover, “courts cannot rely on evidence or allegations outside
    the complaint to determine a Civ.R. 12(B)(6) motion.” State ex rel. Fuqua v. Alexander,
    
    79 Ohio St. 3d 206
    , 207, 
    680 N.E.2d 985
    . It is error to do so. 
    Id.
     Where a trial court
    chooses to consider materials outside the pleadings, the court must convert the motion
    Knox County, Case No. 2012-CA-5                                                           6
    to dismiss into a motion for summary judgment, notify all parties and give them a
    reasonable opportunity to present all materials made pertinent to such a motion by Rule
    56. Civ.R. 12(B); State ex rel. The v. Cos. v. Marshall, 
    81 Ohio St.3d 467
    , 470, 
    692 N.E.2d 198
     (1998).
    {¶16} An order granting a Civ.R. 12(B)(6) motion to dismiss is subject to de novo
    review. Perrysburg Twp. v. Rossford, 
    103 Ohio St.3d 79
    , 
    2004-Ohio-4362
    , 
    814 N.E.2d 44
    , ¶ 5. In reviewing whether a motion to dismiss should be granted, we accept as true
    all factual allegations in the complaint. Mitchell v. Lawson Milk Co., 
    40 Ohio St.3d 190
    ,
    192, 
    532 N.E.2d 753
    (1988).
    A. Ohio Consumer Sales Practices Act and Debt Adjustment Companies Act.
    {¶17} In her first cause of action, Bumpus alleged that Ward violated the CSPA
    and the DACA.
    {¶18} Accepting the allegations of the complaint as true, the Court finds that
    Bumpus has adequately pled “a short and plain statement of the claim” that “give[s] the
    defendant fair notice” of the claim and plaintiff's grounds for relief. Twombly, 
    550 U.S. at 554-555
    , 
    127 S.Ct. 1955
    , 
    167 L.Ed.2d 929
     (quoting Fed.R.Civ.P. 8(a)(2) and Conley v.
    Gibson, 
    355 U.S. 41
    , 47, 
    78 S.Ct. 99
    , 
    2 L.Ed.2d 80
     (1957)). Here, Bumpus tracks the
    language of the CSPA's definition of “consumer” “supplier”; the DACA definition of
    “engaging in debt adjustment activities” and identifies the conduct, which allegedly
    brings Ward within each statute. (See Compl. ¶¶ 24-30; 53.) Such allegations satisfy the
    liberal notice pleading requirements of Civ.R. 8(a) and preclude dismissal pursuant to
    Civ.R. 12(B)(6).
    B. Credit Services Organization Act.
    Knox County, Case No. 2012-CA-5                                                          7
    {¶19} In Count 2 of her complaint, Bumpus alleged Ward violated the CSOA.
    Thus, Bumpus must set forth sufficient facts demonstrating that she is a “buyer” and
    Ward qualifies as a “credit services organization” under the statutory definition. Snook v.
    Ford Motor Co., 
    142 Ohio App.3d 212
    , 216, 
    755 N.E.2d 380
     (2nd Dist. 2001).
    {¶20} R.C. 4712.01(A) defines “buyer” as
    (A) “Buyer” means an individual who is solicited to purchase or who
    purchases the services of a credit services organization for purposes other
    than obtaining a business loan as described in division (B)(6) of section
    1343.01 of the Revised Code.
    {¶21} The act further provides what is and what is not a “credit services
    organization,”
    (C)(1) “Credit services organization” means any person that, in
    return for the payment of money or other valuable consideration readily
    convertible into money for the following services, sells, provides, or
    performs, or represents that the person can or will sell, provide, or
    perform, one or more of the following services:
    (a) Improving a buyer's credit record, history, or rating;
    (b) Obtaining an extension of credit by others for a buyer;
    (c) Providing advice or assistance to a buyer in connection with
    division (C)(1)(a) or (b) of this section;
    (d) Removing adverse credit information that is accurate and not
    obsolete from the buyer's credit record, history, or rating;
    Knox County, Case No. 2012-CA-5                                                         8
    (e) Altering the buyer's identification to prevent the display of the
    buyer's credit record, history, or rating.
    (2) “Credit services organization” does not include any of the
    following:
    (a) A person that makes or collects loans, to the extent these
    activities are subject to licensure or registration by this state;
    (b) A mortgage broker, as defined in section 1322.01 of the
    Revised Code, that holds a valid certificate of registration under sections
    1322.01 to 1322.12 of the Revised Code;
    (c) A lender approved by the United States secretary of housing
    and urban development for participation in a mortgage insurance program
    under the “National Housing Act,” 
    48 Stat. 1246
     (1934), 12 U.S.C.A. 1701,
    as amended;
    (d) A bank, savings bank, or savings and loan association, or a
    subsidiary or an affiliate of a bank, savings bank, or savings and loan
    association. For purposes of division (C)(2)(d) of this section, “affiliate” has
    the same meaning as in division (A) of section 1101.01 of the Revised
    Code and “bank,” as used in division (A) of section 1101.01 of the Revised
    Code, is deemed to include a savings bank or savings and loan
    association.
    (e) A credit union organized and qualified under Chapter 1733. of
    the Revised Code or the “Federal Credit Union Act,” 
    84 Stat. 994
    (1970), 12 U.S.C.A. 1751, as amended;
    Knox County, Case No. 2012-CA-5                                                           9
    (f) A budget and debt counseling service, as defined in division (D)
    of section 2716.03 of the Revised Code, provided that the service is a
    nonprofit organization exempt from taxation under section 501(c)(3) of the
    “Internal Revenue Code of 1986,” 
    100 Stat. 2085
    , 26 U.S.C.A. 501, as
    amended, and that the service is in compliance with Chapter 4710. of the
    Revised Code;
    (g) A consumer reporting agency that is in substantial compliance
    with the “Fair Credit Reporting Act,” 
    84 Stat. 1128
    , 15 U.S.C.A. 1681a, as
    amended.
    (h) A mortgage banker;
    (i) Any political subdivision, or any governmental or other public
    entity, corporation, or agency, in or of the United States or any state of the
    United States;
    (j) A college or university, or controlled entity of a college or
    university, as defined in section 1713.05 of the Revised Code;
    (k) A motor vehicle dealer licensed pursuant to Chapter 4517. of
    the Revised Code acting within the scope and authority of that license or a
    motor vehicle auction owner licensed pursuant to Chapters 4517. and
    4707. of the Revised Code acting within the scope and authority of that
    license.
    {¶22} Accepting the allegations of the complaint as true, this Court finds that
    Bumpus has adequately pled “a short and plain statement of the claim” that “give[s] the
    defendant fair notice” of the claim and plaintiff's grounds for relief. Twombly, 550 U.S. at
    Knox County, Case No. 2012-CA-5                                                       10
    554-555, 
    127 S.Ct. 1955
    , 
    167 L.Ed.2d 929
     (quoting Fed.R.Civ.P. 8(a)(2) and Conley v.
    Gibson, 
    355 U.S. 41
    , 47, 
    78 S.Ct. 99
    , 
    2 L.Ed.2d 80
     (1957)). Here, Bumpus tracks the
    language of the CSOA’s definition of “buyer” and “credit services organization” and
    identifies the conduct that allegedly brings Ward within the statute. (See Compl. ¶¶ 7;
    60-63.) Such allegations satisfy the liberal notice pleading requirements of Civ.R. 8(a)
    and preclude dismissal pursuant to Civ.R. 12(B)(6). Ward’s argument about what its
    business actually involves more appropriately belongs in a motion for summary
    judgment.
    C. Credit Repair Organizations Act.
    {¶23} Bumpus’ third cause of action alleged that Ward violated the CROA. The
    CROA is intended,
    (1) to ensure that prospective buyers of the services of credit repair
    organizations are provided with the information necessary to make an
    informed decision regarding the purchase of such services; and (2) to
    protect the public from unfair or deceptive advertising and business
    practices by credit repair organizations.
    15 U.S.C. 1679(b). To achieve these ends, the CROA regulates the activities of “credit
    repair organizations,” which are defined to include,
    any person who uses any instrumentality of interstate commerce or the
    mails to sell, provide, or perform (or represent that such person can or will
    sell, provide, or perform) any service, in return for the payment of money
    or other valuable consideration, for the express or implied purpose of (i)
    improving any consumer's credit record, credit history, or credit rating; or
    Knox County, Case No. 2012-CA-5                                                         11
    (ii) providing advice or assistance to any consumer with regard to any
    activity or service described in clause (i).
    15 U.S.C. 1679a (3)(A).
    {¶24} To establish that Ward operated as a credit repair organization within the
    meaning of the CROA, it must be shown that they “(1) used any instrumentality of
    interstate commerce, or the mails, to (2) sell, provide, or perform (or represent that they
    could do so) (3) in return for valuable consideration (4) services or advice about
    services (5) for the express or implied purpose of improving a consumer's credit record,
    credit history, or credit rating.” Hillis v. Equifax Consumer Servs., Inc., 
    237 F.R.D. 491
    ,
    511 (N.D.Ga.2006) (citing 15 U.S.C. 1679a(3)).
    {¶25} Further, the CROA prohibits a credit repair organization from charging or
    receiving “any money or other valuable consideration for the performance of any service
    which the credit repair organization has agreed to perform for any consumer before
    such service is fully performed.” 15 U.S.C. 1679b(b).
    {¶26} The CROA requires a credit repair organization to provide prescribed
    disclosures to consumers. Before executing a contract or agreement with a consumer, a
    credit repair organization must provide the consumer a separate written statement of
    “Consumer Credit File Rights Under State and Federal Law” in a statutorily prescribed
    form. 15 U.S.C. 1679c (a), (b).
    {¶27} The CROA also prohibits a credit repair organization from providing any
    services to a consumer until (1) the consumer has signed a written and dated contract
    for the purchase of such service and (2) three business days have passed since the
    date the contract was signed. 15 U.S.C. 1679d (a), (b). The contract must contain “a
    Knox County, Case No. 2012-CA-5                                                          12
    conspicuous statement in bold face type, in immediate proximity to the space reserved
    for the consumer's signature on the contract,” stating that the consumer may cancel the
    contract without penalty or obligation at any time before midnight of the third business
    day after the date on which the consumer signs the contract. 15 U.S.C. 1679d (b)(4).
    {¶28} The CROA also prohibits any person from making or using “any untrue or
    misleading representation of the services of the credit repair organization.” 15 U.S.C.
    1679b (a).
    {¶29} Accepting the allegations of the complaint as true, the Court finds that
    Bumpus has adequately pled “a short and plain statement of the claim” that “give[s] the
    defendant fair notice” of the claim and plaintiff's grounds for relief. Twombly, 
    550 U.S. at 554-555
    , 
    127 S.Ct. 1955
    , 
    167 L.Ed.2d 929
     (quoting Fed.R.Civ.P. 8(a)(2) and Conley v.
    Gibson, 
    355 U.S. 41
    , 47, 
    78 S.Ct. 99
    , 
    2 L.Ed.2d 80
     (1957)). Here, Bumpus tracks the
    language of the CROA’s definition of “consumer” and “credit repair organization”; and
    identifies the conduct that allegedly brings Ward within the statute. (See Compl. ¶¶ 25-
    30; 67-68.) Such allegations satisfy the liberal notice pleading requirements of Civ.R.
    8(a) and preclude dismissal pursuant to Civ.R. 12(B)(6). Ward’s argument about what
    its business actually involves more appropriately belongs in a motion for summary
    judgment.
    D. Fraud.
    {¶30} In her fourth cause of action, Bumpus alleged fraud, as well as fraud in the
    inducement.
    {¶31} Fraud requires proof of the following elements: (1) a representation or,
    where there is a duty to disclose, omission of a fact, (2) which is material to the
    Knox County, Case No. 2012-CA-5                                                         13
    transaction at hand, (3) made falsely, with knowledge of its falsity, or with such utter
    disregard and recklessness as to whether it is true or false that knowledge may be
    inferred, (4) with the intent of misleading another into relying upon it, (5) justifiable
    reliance upon the representation or concealment, and (6) a resulting injury proximately
    caused by the reliance. Cohen v. Lamko, Inc., 
    10 Ohio St.3d 167
    , 
    462 N.E.2d 407
    (1984). In all averments of fraud, the circumstances constituting fraud must be
    stated with particularity. Civ.R. 9(B).
    “There are usually three reasons cited for the requirement of
    particularity. First, particularity is required to protect defendants from the
    potential harm to their reputations which may attend general accusations
    of acts involving moral turpitude. Second, particularity ensures that the
    obligations are concrete and specific so as to provide defendants notice of
    what conduct is being challenged. Finally, the particularity requirement
    inhibits the filing of complaints as a pretext for discovery of unknown
    wrongs.” Korodi v. Minot (1987), 
    40 Ohio App.3d 1
    , 4, 
    531 N.E.2d 318
    .
    Typically, the requirement of particularity includes “the time, place and
    content of the false representation, the fact misrepresented, and the
    nature of what was obtained or given as a consequence of the fraud.”
    Baker v. Conlan (1990), 
    66 Ohio App. 3d 454
    , 458, 
    585 N.E. 2d 543
    .”
    Carter-Jones Lumber Co. v. Denune, 
    132 Ohio App.3d 430
    , 433, 
    725 N.E.2d 330
    (10th
    Dist. 1999).
    {¶32} A claim of fraud in the inducement arises when a party is induced to enter
    into an agreement through fraud or misrepresentation. “The fraud relates not to the
    Knox County, Case No. 2012-CA-5                                                             14
    nature or purport of the [contract], but to the facts inducing its execution * * *.” Haller v.
    Borror Corp., 
    50 Ohio St.3d 10
    , 14, 
    552 N.E.2d 207
    (1990). In order to prove fraud in the
    inducement, a plaintiff must prove that the defendant made a knowing, material
    misrepresentation with the intent of inducing the plaintiff's reliance, and that the plaintiff
    relied upon that misrepresentation to her detriment. Beer v. Griffith, 
    61 Ohio St.2d 119
    ,
    123, 
    399 N.E.2d 1227
    (1980); ABM Farms v. Woods, 
    81 Ohio St.3d 498
    , 502, 
    692 N.E.2d 574
    (1998).
    {¶33} Construing the pleadings in the light most favorable to Bumpus, it is
    apparent that these requirements are met by the allegations in the complaint.
    {¶34} Bumpus alleged that she was mislead into believing that an attorney
    would perform the services promised when in fact “non-attorneys” were performing the
    legal services. Compl. ¶¶11-15. Granting Bumpus the benefit of all favorable inferences,
    it is possible that proof of such facts at trial could establish Ward’s liability. Furthermore,
    while the remaining allegations in Bumpus’ complaint may or may not prove to be
    relevant in determining whether Ward’s conduct amounts to a fraudulent or deceptive
    business practice, that inquiry involves questions of fact that are not properly addressed
    on a motion to dismiss. Ward’s argument about what its business actually involves more
    appropriately belongs in a motion for summary judgment.
    E. Piercing the Corporate Veil.
    {¶35} Bumpus’ fifth and final cause of action seeks to hold the individual
    principals liable.
    {¶36} Piercing the corporate veil operates an exception to the general rule that
    shareholders are not personally liable for the debts of a corporation. See Dole Food Co.
    Knox County, Case No. 2012-CA-5                                                         15
    v. Patrickson, 
    538 U.S. 468
    , 475, 
    123 S.Ct. 1655
    , 
    155 L.Ed.2d 643
     (2003). Courts in
    Ohio apply a three-prong test for determining whether to pierce the corporate
    veil. Belvedere Condo. Unit Owners' Ass'n v. R.E. Roark Cos., Inc., 
    67 Ohio St.3d 274
    ,
    289, 
    617 N.E.2d 1075
     (1993). The Ohio Supreme Court in Dombroski v. Wellpoint, Inc.,
    
    119 Ohio St.3d 506
    , 513, 
    895 N.E.2d 538
     (2008) held that “to fulfill the second prong of
    the Belvedere test for piercing the corporate veil, the plaintiff must demonstrate that the
    defendant shareholder exercised control over the corporation in such a manner as to
    commit fraud, an illegal act, or a similarly unlawful act.” 
    119 Ohio St.3d 506
    , 
    895 N.E.2d 538
    .
    {¶37} In a somewhat analogous situation, courts have employed a slightly
    different approach in construing the Federal Trade Commission Act (“FTCA”), 15 U.S.C.
    41 et seq. The FTC is charged with enforcement of Section 5(a) of the FTC Act, 15
    U.S.C. 45(a), which prohibits deceptive acts and practices in or affecting commerce.
    Pursuant to Section 410(a) of the Credit Repair Organizations Act (the “CROA”), 15
    U.S.C. 1679h (a), the FTC also has the authority to enforce provisions of the CROA
    relating to credit repair organizations. Section 410(b) of the CROA, 15 U.S.C. 1679h
    (b), grants the FTC authority to enforce the CROA in the same manner as it enforces
    the FTC Act. See, FTC v. RCA Credit Services, LLC, 
    727 F.Supp.2d 1320
    , 1324-
    1325(MD Fla. 2010).
    {¶38} An individual may be held liable under the FTCA for corporate practices if
    the FTC first can prove the corporate practices were misrepresentations or omissions of
    a kind usually relied on by reasonably prudent persons and that consumer injury
    resulted. FTC v. Kitco of Nevada, Inc., 
    612 F.Supp. 1282
     (D.Minn.1985). Once
    Knox County, Case No. 2012-CA-5                                                         16
    corporate liability is established, the FTC must show that the individual defendants
    participated directly in the practices or acts or had authority to control them. Kitco, 612
    F.Supp. at 1292. Authority to control the company can be evidenced by active
    involvement in business affairs and the making of corporate policy, including assuming
    the duties of a corporate officer. Kitco, 612 F.Supp. at 1292; see e.g., Consumer Sales
    Corp. v. FTC, 
    198 F.2d 404
    , 408 (2d Cir.1952), cert. denied, 
    344 U.S. 912
    , 
    73 S.Ct. 335
    , 
    97 L.Ed. 703
     (1953); FTC v. World Media Brokers, 
    415 F.3d 758
    , 764 (7th
    Cir.2005).
    {¶39} In the case at bar, accepting the allegations of the complaint as true, this
    Court finds that Bumpus has adequately pled “a short and plain statement of the claim”
    that “give[s] the defendant fair notice” of the claim and plaintiff's grounds for relief.
    Twombly, 
    550 U.S. at 554-555
    , 
    127 S.Ct. 1955
    , 
    167 L.Ed.2d 929
     (quoting Fed.R.Civ.P.
    8(a)(2) and Conley v. Gibson, 
    355 U.S. 41
    , 47, 
    78 S.Ct. 99
    , 
    2 L.Ed.2d 80
     (1957)). Here,
    Bumpus has alleged that the named individuals had complete control over the individual
    entities, which acted as each individuals “alter ego.” Bumpus further set forth sufficient
    facts to allege that the named individuals controlled the entities in an egregious manner
    so as to commit fraud, violate the DACA, the CSOA, the CROA and the CSPA. Such
    allegations satisfy the liberal notice pleading requirements of Civ.R. 8(a) and preclude
    dismissal pursuant to Civ.R. 12(B)(6).
    {¶40} For the foregoing reasons, Bumpus’ first assignment of error is sustained
    in its entirety.
    Knox County, Case No. 2012-CA-5                                                                 17
    II.
    {¶41} In her second assignment of error, Bumpus argues that the trial court
    erred in granting Ward’s Motion to Dismiss or in the Alternative Transfer Venue. In the
    trial court Ward argued that the Court of Common Pleas Knox County, Ohio was an
    inconvenient forum to address Bumpus’ Complaint and that the Courts in the State of
    Texas were a more appropriate forum and proper venue for this case.
    {¶42} A review of the trial court’s January 23, 2012 Judgment Entry dismissing
    Bumpus’ case does not contain an explicit finding that Knox County, Ohio is an
    inconvenient forum. However, it is clear from Ward’s motion and Bumpus’ response
    filed in the trial court that, to the extent the trial court considered this issue, the trial court
    relied upon the doctrine of forum non-conveniens. It does not appear that the trial court
    considered the contract’s forum selection clause.
    {¶43} In Clark v. Consol. Foods Corp., 5th Dist. No. CA-4906, 
    1978 WL 21757
    (Dec. 13, 1978), this Court held,
    At the outset, this court determines that the judgment of the trial
    court is a final appealable order. The judgment entry requires plaintiffs to
    proceed in a forum outside the State of Ohio or in the alternative the
    action is to be dismissed without prejudice. The practical effect of this
    judgment is to preclude plaintiffs, residents of Ohio, from pursuing a legal
    remedy in the courts of Ohio; consequently, a substantial right of the
    appellants is adversely affected.
    Id. at *2.
    Knox County, Case No. 2012-CA-5                                                       18
    {¶44} If a trial court decides the issue of jurisdiction without holding an
    evidentiary hearing, the court must consider the allegations in the pleadings, as well as
    any other evidentiary materials, in a light most favorable to the party seeking to
    establish personal jurisdiction, and determine whether that party has set forth a prima
    facie case for jurisdiction. Meglan, Meglan & Co., Ltd. v. Abante Corp., 10th Dist. No.
    07AP-130, 
    2007-Ohio-5013
    ; Residential Finance Corp. v. Greenpoint Mortgage
    Funding, Inc., 10th Dist. No. 09AP-497. 
    2010-Ohio-1322
    , ¶ 16.
    {¶45} When determining whether a state court has personal jurisdiction over a
    nonresident individual, “the court must determine whether the state's ‘long-arm’ statute
    and applicable civil rule confer personal jurisdiction * * *.” U.S. Sprint Communications
    Co., L.P. v. Mr. K's Foods, Inc., 
    68 Ohio St.3d 181
    , 184, 
    624 N.E.2d 1048
    , 1051(1994).
    Therefore, nonresident individuals must have certain “minimum contacts” with the forum
    state. Universal Coach, Inc. v. New York City Transit Auth., Inc., 
    90 Ohio App.3d 284
    ,
    287, 
    629 N.E.2d 28
    , 30(8th Dist. 1993), citing Internatl. Shoe Co. v. Washington, 
    326 U.S. 310
    , 
    66 S.Ct. 154
    , 
    90 L.Ed. 95
    (1945). In order to obtain minimum contacts, the
    plaintiff must prove that the nonresident defendant “purposely avail[ed himself] of the
    privilege of conducting activities within the forum State.” Hanson v. Denckla, 
    357 U.S. 235
    , 253, 
    78 S.Ct. 1228
    , 1240, 
    2 L.Ed.2d 1283
    , 1298(1958).
    {¶46} R.C. 2307.382 and Civ.R. 4.3(A) provides the governing provisions for the
    minimum contact analysis. Essentially, R.C. 2307.382 and Civ.R. 4.3(A) are
    coextensive and “complement each other.” U.S. Sprint at 184, 
    624 N.E.2d 1048
    , quoting
    Kentucky Oaks Mall Co. v. Mitchell's Formal Wear, Inc., 
    53 Ohio St.3d 73
    , 75, 
    559 N.E.2d 477
    (1990). R.C. 2307.382 provides:
    Knox County, Case No. 2012-CA-5                                                       19
    (A) A court may exercise personal jurisdiction over a person who
    acts directly or by an agent, as to a cause of action arising from the
    person's:
    (1) Transacting any business in this state;
    (2) Contracting to supply services or goods in this state;
    (3) Causing tortious injury by an act or omission in this state;
    (4) Causing tortious injury in this state by an act or omission outside
    this state if he regularly does or solicits business, or engages in any other
    persistent course of conduct, or derives substantial revenue from goods
    used or consumed or services rendered in this state;
    (5) Causing injury in this state to any person by breach of warranty
    expressly or impliedly made in the sale of goods outside this state when
    he might reasonably have expected such person to use, consume, or be
    affected by the goods in this state, provided that he also regularly does or
    solicits business, or engages in any other persistent course of conduct, or
    derives substantial revenue from goods used or consumed or services
    rendered in this state;
    (6) Causing tortious injury in this state to any person by an act
    outside this state committed with the purpose of injuring persons, when he
    might have reasonably expected that some person would be injured
    thereby in this state;
    Knox County, Case No. 2012-CA-5                                                          20
    (7) Causing tortious injury to any person by a criminal act, any
    element of which takes place in this state, which he commits or in the
    commission of which he is guilty of complicity;
    (8) Having an interest in, using, or possessing real property in this
    state;
    (9) Contracting to insure any person, property, or risk located within
    this state at the time of the contracting.
    {¶47} When deciding whether a defendant falls within the reach of the long-arm
    statute, a court should consider three factors:
    First, the defendant must purposely avail himself of the privilege of
    acting in the forum state or causing a consequence in the forum state.
    Second, the cause of action must arise from the defendant's activities
    there. Finally, the acts of the defendant or consequences caused by the
    defendant must have a substantial enough connection with the forum state
    to make the exercise of jurisdiction over the defendant reasonable.
    Cincinnati Art Galleries v. Fatzie, 
    70 Ohio App.3d 696
    , 699, 
    591 N.E.2d 1336
    , 1338(1st
    Dist. 1990), quoting S. Machine Co. v. Mohasco Industries, Inc. 
    401 F.2d 374
    , 381(6th
    Cir. 1968).
    {¶48} Based upon the facts pled in the complaint and briefs submitted it is
    apparent that Ward conducted business with Bumpus in Knox County, Ohio. Ward
    engaged in business in Ohio, solicited business in Ohio, availed themselves of the
    marketplace and secured benefits from Ohio’s residents.
    Knox County, Case No. 2012-CA-5                                                            21
    {¶49} The ultimate inquiry under the doctrine of forum non-conveniens is “where
    [a] trial will best serve the convenience of the parties and the ends of justice.” Chambers
    v. Merrell-Dow Pharmaceuticals, Inc., 
    35 Ohio St.3d 123
    , 
    519 N.E.2d 370
     (1988). The
    doctrine furnishes criteria that “are to be applied flexibly, with each case turning on its
    own facts.” Id. at 126, 
    519 N.E.2d 370
    . These factors may be divided into the private
    interests of the litigants and factors of public interest involving the courts and citizens of
    the forum. Id. at 126, 
    519 N.E.2d 370
    .
    {¶50} In the case at bar, a balancing of the private and public factors weigh
    heavily in support of maintaining Bumpus’ action in Knox County, Ohio.
    {¶51} Thus, the trial court erred in finding Knox County, Ohio to be an
    inconvenient forum. We express no opinion on the validity or the enforceability of the
    contracts forum selection or choice of law clauses as the trial court did not consider
    these clauses in its decision finding Knox County to be a forum non-conveniens.
    Knox County, Case No. 2012-CA-5                                                22
    {¶52} Bumpus’ second assignment of error is sustained in its entirety.
    {¶53} The judgment of the Knox County Court of Common Pleas is reversed and
    this case is remanded for further proceedings consistent with this opinion.
    By Gwin, J.,
    Delaney, P.J., and
    Farmer, J., concur
    _________________________________
    HON. W. SCOTT GWIN
    _________________________________
    HON. PATRICIA A. DELANEY
    _________________________________
    HON. SHEILA G. FARMER
    WSG:clw 0907
    [Cite as Bumpus v. Ward, 
    2012-Ohio-4674
    .]
    IN THE COURT OF APPEALS FOR KNOX COUNTY, OHIO
    FIFTH APPELLATE DISTRICT
    MARTHA BUMPUS                                   :
    :
    Plaintiff-Appellant   :
    :
    :
    -vs-                                            :       JUDGMENT ENTRY
    :
    LLOYD WARD, P.C., ET AL                         :
    :
    :
    Defendant-Appellee       :       CASE NO. 2012-CA-5
    For the reasons stated in our accompanying Memorandum-Opinion, the judgment of
    the Knox County Court of Common Pleas is reversed and this case is remanded for
    further proceedings consistent with this opinion. Costs to appellee.
    _________________________________
    HON. W. SCOTT GWIN
    _________________________________
    HON. PATRICIA A. DELANEY
    _________________________________
    HON. SHEILA G. FARMER