RGR Co. v. Lincoln Commission on Human Rights , 292 Neb. 745 ( 2016 )


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  • Nebraska Supreme Court Online Library
    www.nebraska.gov/courts/epub/
    02/12/2016 08:24 AM CST
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    RGR CO. v. LINCOLN COMMISSION ON HUMAN RIGHTS
    Cite as 
    292 Neb. 745
    RGR Company LLC, appellant, v.
    Lincoln Commission on Human R ights
    on behalf of Lionel Simeus, appellee.
    ___ N.W.2d ___
    Filed February 12, 2016.   No. S-15-076.
    1.	 Municipal Corporations: Equity: Appeal and Error. An appeal of
    a case heard in district court under Neb. Rev. Stat. § 15-1201 et seq.
    (Reissue 2012) to the appellate court is to be reviewed as in equity.
    2.	 Equity: Appeal and Error. On appeal from an equity action, an appel-
    late court tries factual questions de novo on the record and, as to ques-
    tions of both fact and law, is obligated to reach a conclusion independent
    of the conclusion reached by the trial court, provided that where credible
    evidence is in conflict in a material issue of fact, the appellate court
    considers and may give weight to the fact that the trial judge heard
    and observed the witnesses and accepted one version of the facts rather
    than another.
    3.	 Civil Rights: Discrimination: Municipal Corporations: Equity:
    Appeal and Error. An appeal filed in district court pursuant to Neb.
    Rev. Stat. § 15-1201 et seq. (Reissue 2012) from an order or decision of
    a human rights commission of a city of the primary class is to be heard
    as in equity, and upon appeal to the Nebraska Supreme Court, it is the
    duty of the court to try issues of fact de novo upon the record and to
    reach an independent conclusion thereon without reference to the find-
    ings of the district court.
    4.	 Appeal and Error. When reviewing an appeal de novo on the record, an
    appellate court reappraises the evidence as presented by the record and
    reaches its own independent conclusions on the matters at issue.
    5.	 Discrimination: Proof. In a housing discrimination case, a court evalu-
    ates the evidence under the three-part burden-shifting framework from
    McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    , 
    93 S. Ct. 1817
    , 36 L.
    Ed. 2d 668 (1973).
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    6.	 ____: ____. With the exception of summary judgments, under the
    McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    , 
    93 S. Ct. 1817
    , 36 L.
    Ed. 2d 668 (1973), framework, (1) the plaintiff has the burden of estab-
    lishing a prima facie case of discrimination; (2) if the plaintiff succeeds
    in establishing a prima facie case, the burden shifts to the defendant to
    articulate some legitimate, nondiscriminatory reason for its action; and
    (3) if the defendant successfully articulates a legitimate, nondiscrimi-
    natory reason for its action, to succeed, the plaintiff must prove by a
    preponderance of the evidence that the legitimate reason offered by the
    defendant was not its true reason, but was instead a pretext for discrimi-
    nation and that discrimination was the real reason.
    7.	 Discrimination: Intent: Proof. In a housing discrimination case, the
    ultimate burden of persuading the trier of fact that the defendant inten-
    tionally discriminated against the plaintiff remains at all times with
    the plaintiff.
    8.	 Discrimination: Proof. The defendant’s responsibility to produce proof
    of a nondiscriminatory, legitimate justification for its action is not an
    onerous task; it is a burden of production, not of persuasion.
    9.	 Discrimination: Proof: Words and Phrases. The term “pretext” means
    pretext for discrimination; a defendant’s reason for its action cannot be
    proved to be a pretext for discrimination unless it is shown both that the
    reason was false and that discrimination was the real reason.
    10.	 Discrimination: Proof. Although strong evidence of a prima facie case
    of discrimination can be considered to establish pretext, proof of pretext
    or actual discrimination requires more substantial evidence.
    Appeal from the District Court for Lancaster County: Lori
    A. M aret, Judge. Reversed and remanded with directions.
    Melanie J. Whittamore-Mantzios, of Wolfe, Snowden, Hurd,
    Luers & Ahl, L.L.P., for appellant.
    Jeffery R. Kirkpatrick, Lincoln City Attorney, and Jocelyn
    W. Golden for appellee.
    Heavican, C.J., Wright, Connolly, Miller-Lerman, and
    Cassel, JJ.
    Miller-Lerman, J.
    NATURE OF CASE
    On June 12, 2013, Lionel Simeus filed a complaint against
    RGR Company LLC (RGR) with the Lincoln Commission on
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    Human Rights (the Commission) for housing discrimination
    on the basis of race, nationality, and disability pursuant to 42
    U.S.C. § 3604(b) (2012) of the federal Fair Housing Act and
    Lincoln Mun. Code § 11.06.020(b) (1991). The Commission
    determined that reasonable cause existed to believe that RGR
    discriminated against Simeus in the provision of housing on
    the basis of race and national origin. On October 31, the
    Commission, on behalf of Simeus, filed a charge of discrimi-
    nation against RGR. A public hearing was held. On February
    27, 2014, the Commission filed an amended final order finding
    against RGR and awarding various penalties and costs.
    RGR appealed to the district court for Lancaster County.
    On December 23, 2014, the district court affirmed the
    Commission’s amended final order. RGR appeals. For reasons
    more fully explained below, we determine that the Commission
    failed to prove that RGR’s explanation of its negative treat-
    ment of Simeus was a pretext for discrimination and that the
    Commission did not establish that intentional discrimination
    was the real reason. Therefore, we reverse the decision of the
    district court and enter orders accordingly.
    STATEMENT OF FACTS
    RGR owns a rental property located at 1315 D Street in
    Lincoln, Nebraska. Ryan Reinke is the sole owner of RGR,
    as well as various other business entities. There are 12 rental
    properties in Lincoln that are owned by Reinke or entities
    owned by Reinke. At the time relevant to this case, 75 tenants
    lived in the 12 rental properties.
    Simeus is a black man from Haiti. On May 27, 2013, Reinke
    and Simeus met to discuss Simeus’ renting an apartment in the
    building located at 1315 D Street. Simeus entered into a 1-year
    lease agreement with an agreed monthly rent of $385. The
    parties disagree about whether Simeus signed a lease. Despite
    requests from Simeus, Reinke did not provide Simeus with a
    copy of the lease, and there is not a signed copy of the lease
    in the record. Simeus resided in the apartment from June 1
    through August 7.
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    Simeus noted that there were repairs that needed to be
    completed in the apartment. There was a hole in the bed-
    room wall. There were broken items, including a shower
    faucet, kitchen cabinets, and a stove with only one function-
    ing burner. Simeus attempted to contact Reinke regarding the
    repairs by telephone and in person. Reinke did not answer or
    return Simeus’ calls. Simeus stated that on or about June 5,
    2013, he approached Reinke while Reinke was in his vehicle
    outside the apartment building, but instead of talking to
    Simeus, Reinke rolled up his car window and said, “‘That’s
    why I don’t want to deal with you foreigners . . . .’” Reinke
    denies making the statement. However, Reinke acknowledges
    he rolled up the car window because he was in a conversion
    on his cell phone.
    On June 6, 2013, Reinke gave Simeus a “Fourteen-Day
    Notice of Termination of Rental Agreement,” which stated
    that Simeus was “in material noncompliance” of his rental
    agreement for the following reasons: “1. Burning candles,
    incense, or smoking within the premises[,] 2. Disturbances[,]
    3. Argumentative or threatening other tenants[,] 4.
    Public intoxication.”
    On June 7, 2013, the police responded to a noise com-
    plaint regarding Simeus’ apartment. Simeus spoke with the
    responding officer who asked him to turn his music down, and
    Simeus complied.
    Reinke asserted that he delivered a second 14-day notice to
    Simeus sometime after June 6, 2013, but a signed copy of the
    second notice was not offered at the hearing, and a signed copy
    is not in the record. An unsigned copy of the second notice
    is in the record, and it stated that Simeus was “in material
    noncompliance” with the rental agreement for the following
    reasons: “1. Commons area damage by tenant or guest[,] 2.
    Replace advertising banner[,] 3. Failure to maintain build-
    ing thermal efficiency when heat[ing] or cooling apartment.”
    Simeus denied receiving the second notice.
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    Simeus filed complaints with the Commission on June 12,
    2013, and with the U.S. Department of Housing and Urban
    Development on July 2, alleging that Reinke and RGR com-
    mitted discriminatory housing practices on the basis of race,
    national origin, and disability, in violation of § 11.06.020(b)
    of the Lincoln Municipal Code, which describes acts which
    are unlawful regarding housing, and 42 U.S.C. § 3604(b) of
    the federal Fair Housing Act. On June 13, the Commission
    sent a notice of the filing of the complaint to RGR and
    Reinke. Reinke refused to claim the certified letter, so it
    was returned. On June 27, the sheriff served Reinke with
    the notice.
    Angela Lemke, a senior civil rights investigator with the
    Commission, investigated Simeus’ complaint. While the
    Commission was investigating his complaint, additional inci-
    dents occurred. On or about June 17, 2013, Simeus contacted
    the Lincoln’s Building and Safety Department regarding per-
    ceived violations of the housing code in his apartment. A
    housing inspector inspected Simeus’ apartment and noted that
    the leaking bathtub faucet constituted a code violation. The
    housing inspector sent RGR a letter dated June 17, 2013, which
    stated that the violation must be repaired by July 3.
    On June 26, 2013, Simeus had left his apartment, and when
    he returned, the electricity was not working in his apart-
    ment. He contacted Lemke and notified her that his electric-
    ity was not working, and Lemke contacted the Building and
    Safety Department. A housing inspector from the Building
    and Safety Department determined that the issue was with
    the main breaker box in the hallway outside of Simeus’ apart-
    ment, which was located in a locked closet. It was determined
    that Simeus’ apartment was the only apartment in the building
    where the electricity was affected.
    On June 27, 2013, Reinke entered Simeus’ apartment to
    make repairs. Reinke did not provide Simeus with notice.
    That night, Simeus had taken medication to help him sleep,
    and he was asleep when Reinke entered the apartment and
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    completed the repairs. In an interview with Lemke, Reinke
    acknowledged that he completed the repairs while Simeus
    “was ‘not alert.’”
    On July 9, 2013, Reinke posted a “3 Day Notice of Breach
    of Lease Agreement” on Simeus’ apartment door. The notice
    stated that Simeus owed $465, which was rent in the amount of
    $385 and a late fee in the amount of $80. The notice stated that
    if Simeus did not remedy the noncompliance by July 12, the
    rental agreement would terminate. Reinke brought an eviction
    proceeding against Simeus in the district court for Lancaster
    County in the separate case No. CI 13-8406. Simeus moved
    out of the apartment on or about August 7 without paying his
    rent for July.
    Based on Lemke’s investigation, the Commission determined
    that reasonable cause existed to believe that a discriminatory
    housing practice had occurred on the basis of race and national
    origin. Therefore, on October 31, 2013, the Commission, on
    behalf of Simeus, issued a “Charge of Discrimination” against
    RGR, pursuant to Lincoln Mun. Code § 11.02.070 (1996) and
    rule 2-(6.1a) of the Commission’s rules and regulations. The
    charge alleged, inter alia, that RGR failed to respond to Simeus’
    requests for repairs in a timely fashion and that when Reinke
    did complete the repairs, he entered Simeus’ apartment without
    notice and while Simeus was sleeping. The charge stated that
    timely repairs were made “to units occupied by tenants outside
    of [Simeus’] race and national origin” and that RGR failed to
    make timely repairs to an apartment “which houses a Black
    tenant of Ethiopian descent.” Based on these facts, the charge
    alleged that RGR discriminated against Simeus on the basis of
    race and national origin.
    Neither party elected to have the claims asserted in a civil
    action, so a public hearing was held before a hearing officer on
    December 4 and 5, 2013. Simeus, Reinke, and Lemke testified
    at the hearing. The Commission offered and the hearing offi-
    cer received 17 exhibits. RGR offered and the hearing officer
    received 15 exhibits.
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    The hearing officer’s “Findings of Fact and Discussion”
    were received by the Commission on December 19, 2013.
    Based on the evidence adduced at the hearing, the hearing
    officer determined that Reinke discriminated against Simeus
    on the basis of race or national origin. In making this determi-
    nation, the hearing officer had found that (1) Reinke failed to
    make timely repairs to Simeus’ apartment; (2) Reinke served
    upon Simeus a notice to quit the premises only 6 days after
    Simeus moved into the apartment; (3) Reinke, without notice,
    entered Simeus’ apartment to complete repairs when Simeus
    was sleeping; and (4) Simeus was the only tenant who lost
    electricity on June 26, 2013, and “[i]t is more likely than
    not that . . . Reinke was responsible for the loss of electric-
    ity to the Simeus apartment.” The hearing officer also noted
    that there was no evidence that (1) any other tenant had been
    given a notice to quit the premises after requesting a copy of
    the lease agreement, (2) Reinke had entered any other apart-
    ment to make repairs while the tenant was sleeping, or (3)
    Reinke had rolled up his car window when any other tenant
    was speaking to him. The hearing officer therefore determined
    that RGR and Reinke discriminated against Simeus based on
    his race or national origin. The hearing officer recommended
    the following order: that a civil penalty be imposed against
    Reinke in the amount of $1,000, that Reinke pay Simeus’
    moving costs in the amount of $100, that Reinke return
    Simeus’ security deposit in the amount of $385, and that RGR
    file a satisfaction of the judgment against Simeus by Reinke
    or RGR for the eviction for unpaid rent or costs in the amount
    of $1,348.62.
    On January 30, 2014, the Commission held a meeting at
    which it discussed, inter alia, the public hearing against RGR.
    And later on January 30, the Commission filed its “Final
    Order.” The final order largely adopted the hearing officer’s
    findings of fact, and set forth the following findings of fact:
    1. The property at issue in this case is located at 1315
    D Street, in Lincoln, Nebraska. Respondent, RGR . . .
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    owns the subject property, and Respondent . . . Reinke is
    the sole owner of RGR . . . .
    2. The Complainant . . . Simeus, is a black individual
    of Haitian descent. Respondent denies having knowledge
    of the Complainant’s national origin. Respondent Reinke
    testified about the nationality or race of his other ten-
    ants, and testified that he believed Complainant Simeus
    had a speech impediment and not an accent. Based on
    the record of the hearing, Complainant Simeus speaks
    English with a Haitian accent.
    3. On June 1, 2013, Complainant Simeus moved into
    1315 D Street, #6. The monthly rent was $385.
    4. On June 5, 2013, Complainant Simeus asked
    Respondent Reinke for a copy of the lease agreement.
    Respondent did not provide the lease agreement to
    Complainant Simeus, and told Complainant Simeus that
    he was not going to provide him a copy.
    5. Numerous attempts were made by Complainant
    Simeus to contact Respondent Reinke relating to needed
    repairs in the subject property.
    6. After this time, Respondent Reinke stopped commu-
    nicating with Complainant Simeus, refused to return his
    phone calls, and rolled up the window of his vehicle when
    Complainant Simeus tried to speak with him.
    7. On June 6, 2013, Respondent Reinke issued a 14 day
    notice to Complainant Simeus citing his use of candles/
    smoking, disturbing the peace, argumentative or threat-
    ening tenants, and public intoxication. This was issued
    within six days of the Complainant moving into the sub-
    ject property citing violations of a lease agreement which
    was never provided to Complainant Simeus.
    8. On June 7, 2013, the Lincoln Police Department was
    called to 1315 D Street, #6 and an officer was there for
    seven minutes.
    9. On June 12, 2013, Complainant Simeus filed the
    instant case with the . . . Commission . . . and the
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    Department of Housing & Urban Development alleg-
    ing discrimination in housing in violation of the Lincoln
    Municipal Code and the Federal Fair Housing Act
    as amended.
    10. On or about June 17, 2013, Complainant Simeus
    contacted the Lincoln Building & Safety Department
    regarding perceived violations of the housing code at
    1315 D Street, #6. An inspection was done that day and a
    code violation was found.
    11. On June 26, 2013, the electricity stopped working
    in 1315 D Street, #6. This unit was the only unit affected.
    The electrical service in the building is located behind
    a locked door. The City Inspector found that the issue
    stemmed from a breaker box in this locked room.
    12. On June 27, 2013, Respondent Reinke entered
    the rented premises to make requested repairs while
    Complainant Simeus was sleeping. Respondent Reinke
    did not give advance notice to Complainant Simeus that
    he would enter the apartment and make the repairs. He
    made the repairs while Complainant Simeus was sleep-
    ing, twenty[-]seven days after Complainant Simeus began
    requesting the repairs be completed.
    13. On July 9, 2013, Respondent Reinke served on
    Complainant Simeus a 3 day notice of breach of lease
    agreement seeking $465.
    14. A signed lease agreement was not produced during
    the hearing, and Respondent Reinke provided no expla-
    nation as to why it was not produced except to say that
    another attorney had possession of it.
    15. Complainant Simeus moved from 1315 D Street,
    #6, after refusing to pay his rent for the month of
    July 2013.
    16. No evidence exists to show that any tenant, other
    than Complainant Simeus, was given a notice to quit
    the premises shortly after requesting a copy of the
    lease agreement.
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    17. No evidence exists to show that Respondent Reinke
    entered another tenant’s apartment when the tenant was
    asleep or under the influence of medication.
    18. No evidence exists that Respondent Reinke rolled
    up the car window when any other tenant was speaking
    to him.
    19. Evidence does exist to show that a tenant of
    Ethiopian descent, residing in #5 of the subject property,
    has a large hole in the ceiling of his bathroom that has
    existed for a minimum of several months.
    20. Evidence exists to show that the tenant residing in
    apartment #5 has requested Respondent Reinke [to] fix
    this hole on at least one occasion. As of the date of the
    public hearing, the hole had not been repaired.
    In the final order, the Commission ordered: a civil penalty
    against RGR and Reinke in the amount of $2,000, that RGR
    and Reinke pay Simeus’ moving costs in the amount of $100,
    that RGR and Reinke return Simeus’ security deposit in the
    amount of $385, that RGR file a satisfaction of the judgment
    against Simeus for the eviction for unpaid rent or costs in the
    amount of $1,348.62 in separate case No. CI 13-8406, and that
    RGR and Reinke pay Simeus pain and suffering in the amount
    of $3,500.
    On February 7, 2014, RGR filed a motion for new trial or
    reconsideration in which it challenged the findings and the
    award against RGR. On February 27, the Commission filed an
    amended final order, which amended the original final order by
    deleting the requirement that Reinke file a satisfaction of judg-
    ment in case No. CI 13-8406; all other portions of the original
    final order remained unchanged.
    RGR appealed from the amended final order to the dis-
    trict court. On December 23, 2014, the district court filed an
    order in which it affirmed the decision of the Commission.
    The district court stated that after reviewing the record and
    considering the parties’ oral arguments and briefs, it generally
    gave deference to the credibility determinations of the hearing
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    officer and the Commission and affirmed the Commission’s
    amended final order.
    RGR appeals.
    ASSIGNMENTS OF ERROR
    RGR claims that the district court erred in numerous
    respects, including finding that the evidence was sufficient to
    prove that RGR discriminated against Simeus based on his race
    and national origin, relying on hearsay evidence, and awarding
    inappropriate damages. Because our analysis of RGR’s first
    assignment of error regarding the sufficiency of evidence is
    dispositive, we do not reach RGR’s remaining assignments of
    error. See Cain v. Custer Cty. Bd. of Equal., 
    291 Neb. 730
    , 750,
    
    868 N.W.2d 334
    , 348 (2015) (stating that “[a]n appellate court
    is not obligated to engage in an analysis that is not necessary
    to adjudicate the case and controversy before it”).
    STANDARDS OF REVIEW
    [1,2] According to § 11.02.070(j) of the Lincoln Municipal
    Code, regarding equal opportunity administration, an appeal
    from an order of the Commission shall be taken to the district
    court as provided in Neb. Rev. Stat. § 15-1201 et seq. (Reissue
    2012). In district court, the case shall be heard as in equity
    without a jury. See § 15-1205. An appeal of a case heard in
    district court under § 15-1201 et seq. to the appellate court
    is to be reviewed as in equity. See, Whitehead Oil Co. v. City
    of Lincoln, 
    245 Neb. 660
    , 
    515 N.W.2d 390
    (1994); American
    Stores v. Jordan, 
    213 Neb. 213
    , 
    328 N.W.2d 756
    (1982). On
    appeal from an equity action, an appellate court tries factual
    questions de novo on the record and, as to questions of both
    fact and law, is obligated to reach a conclusion independent of
    the conclusion reached by the trial court, provided that where
    credible evidence is in conflict in a material issue of fact, the
    appellate court considers and may give weight to the fact that
    the trial judge heard and observed the witnesses and accepted
    one version of the facts rather than another. See Rauscher
    v. City of Lincoln, 
    269 Neb. 267
    , 
    691 N.W.2d 844
    (2005)
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    (considering appeal in wage claim action filed in district court
    under § 15-1201 et seq.).
    ANALYSIS
    Clarifying Standards of Review.
    As an initial matter, we note that there appears to be some
    inconsistency in the appellate briefs regarding the relevant
    standards of review applicable to an appeal of an order of the
    Commission. Accordingly, we clarify the correct standards
    of review.
    The standards of review relevant to this case can be found by
    following the legislative scheme. We begin with § 11.02.070(j)
    of the Lincoln Municipal Code pertaining to equal opportunity
    administration, which provides that “orders of the Commission
    may be appealed to the District Court of Lancaster County
    as provided by Neb. Rev. Stat. § 15-1201, et seq.” Section
    15-1201 et seq. generally refers to appeals of orders and
    decisions from various entities of a city of the primary class.
    Lincoln is a city of the primary class.
    Section 15-1205 provides:
    The district court shall hear the appeal as in equity and
    without a jury and determine anew all questions raised
    before the city. The court may reverse or affirm, wholly
    or partly, or may modify the order or decision brought up
    for review. Either party may appeal from the decision of
    the district court to the Court of Appeals.
    [3,4] We have previously stated that an appeal filed in
    district court pursuant to § 15-1201 et seq. from an order or
    decision of a human rights commission of a city of the pri-
    mary class is to be heard as in equity, and upon appeal to
    this court, it is the duty of this court to try issues of fact de
    novo upon the record and to reach an independent conclusion
    thereon without reference to the findings of the district court.
    American 
    Stores, supra
    . When reviewing an appeal de novo
    on the record, we have recently stated that an appellate court
    reappraises the evidence as presented by the record and reaches
    its own independent conclusions on the matters at issue. See
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    In re Claims Against Pierce Elevator, 
    291 Neb. 798
    , 
    868 N.W.2d 781
    (2015). See, similarly, 
    Rauscher, supra
    .
    Contrary to the standards of review recited immediately
    above, it appears that the confusion regarding the proper stan-
    dard of review to be applied by this court in this case results
    from the citation to decisions which involved appeals of cases
    which had been filed in district court as petitions in error
    generally under Neb. Rev. Stat. § 25-1903 (Reissue 2008).
    In contrast to the de novo on the record standard of review
    applicable in this case stemming from the filing of this case
    under § 15-1201 et seq., the standard of review by the appel-
    late courts reviewing a ruling by the district court on a peti-
    tion in error is a review of the matter to determine whether
    the agency acted within its jurisdiction and whether sufficient,
    relevant evidence supports the decision of the agency. See
    Fleming v. Civil Serv. Comm. of Douglas Cty., 
    280 Neb. 1014
    ,
    
    792 N.W.2d 871
    (2011). Such is not the standard of review
    applicable here.
    As ably explained in Jackson v. Board of Equal. of Omaha,
    
    10 Neb. Ct. App. 330
    , 
    630 N.W.2d 680
    (2001), where possible,
    the relevant standard of review should be identified in statutes
    and applied. Thus, in Jackson, the Nebraska Court of Appeals
    observed that given the statutory framework, the standard
    of review applicable to an appeal of a city council’s special
    assessment to the district court differed according to whether
    the city is of the “‘metropolitan class’” or “‘primary class’”;
    the former proceeds to a petition in error via statutes com-
    mencing with Neb. Rev. Stat. § 14-548 (Reissue 1997) and
    is reviewed solely on the record before the original tribunal,
    whereas the latter proceeds via § 15-1205 and is “‘heard in the
    district court as in equity and without a 
    jury.’” 10 Neb. Ct. App. at 334
    , 
    335, 630 N.W.2d at 684
    .
    In the present case, the language of § 11.02.070(j) of the
    Lincoln Municipal Code put us on the path to identifying
    the controlling standard of review. Section 11.02.070(j) spe-
    cifically provides that “orders of the Commission may be
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    appealed to the District Court of Lancaster County as pro-
    vided by Neb. Rev. Stat. § 15-1201, et seq.” Section 15-1205
    provides that “[t]he district court shall hear the appeal as in
    equity and without a jury and determine anew all questions
    raised before the city.” Thereafter, this case must be reviewed
    by this court as an equity action de novo on the record.
    It is on this basis that we have reappraised the evidence
    and, as discussed below, reach a different outcome than the
    lower tribunals.
    Merits of the Case and Applicable Framework.
    In its first assignment of error, RGR contends that the evi-
    dence presented at the public hearing, which served as the
    trial in this matter, was insufficient to prove that RGR inten-
    tionally discriminated against Simeus on the basis of Simeus’
    race and national origin. We agree with RGR. Because our
    analysis of RGR’s first assignment of error is dispositive,
    we do not reach RGR’s remaining assignments of error. See
    Cain v. Custer Cty. Bd. of Equal., 
    291 Neb. 730
    , 
    868 N.W.2d 334
    (2015).
    This case was brought under § 11.06.020 of the Lincoln
    Municipal Code, which provides that regarding housing “it
    shall be unlawful to . . . (b) Discriminate against any person
    in the terms, conditions, privileges of sale or rental of a dwell-
    ing, or in the provision of service or facilities in connection
    therewith, because of race, color, religion, sex, disability,
    national origin, familial status, handicap, ancestry, or marital
    status.” Section 11.06.020(b) of the Lincoln Municipal Code
    was modeled after 42 U.S.C. § 3604(b) of the federal Fair
    Housing Act. Section 3604 of the federal Fair Housing Act
    provides that “it shall be unlawful . . . (b) To discriminate
    against any person in the terms, conditions, or privileges of
    sale or rental of a dwelling, or in the provision of services
    or facilities in connection therewith, because of race, color,
    religion, sex, familial status, or national origin.” We note that
    Neb. Rev. Stat. § 20-318(2) (Reissue 2012) of the Nebraska
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    Fair Housing Act is also modeled after § 3604(b) of the fed-
    eral Fair Housing Act. Therefore, because § 11.06.020(b) of
    the Lincoln Municipal Code is patterned after § 3604(b) of the
    federal Fair Housing Act, as is § 20-318(2) of the Nebraska
    Fair Housing Act, we look to federal decisions regarding the
    federal Fair Housing Act and Nebraska decisions regarding
    the Nebraska Fair Housing Act for guidance. See, Ventura v.
    State, 
    246 Neb. 116
    , 
    517 N.W.2d 368
    (1994); Zalkins Peerless
    Co. v. Nebraska Equal Opp. Comm., 
    217 Neb. 289
    , 
    348 N.W.2d 846
    (1984).
    [5,6] In a housing discrimination case, a court evaluates the
    evidence under the three-part burden-shifting framework from
    McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    , 
    93 S. Ct. 1817
    , 
    36 L. Ed. 2d 668
    (1973). See, 
    Ventura, supra
    (applying
    McDonnell Douglas Corp. three-part burden-shifting frame-
    work in case involving housing discrimination); Osborn v.
    Kellogg, 
    4 Neb. Ct. App. 594
    , 
    547 N.W.2d 504
    (1996) (applying
    McDonnell Douglas Corp. three-part burden-shifting frame-
    work in case involving housing discrimination). Following
    trial, under the McDonnell Douglas Corp. framework, (1) the
    plaintiff has the burden of establishing a prima facie case of
    discrimination; (2) if the plaintiff succeeds in establishing a
    prima facie case, the burden shifts to the defendant to articu-
    late some legitimate, nondiscriminatory reason for its action;
    and (3) if the defendant successfully articulates a legitimate,
    nondiscriminatory reason for its action, to succeed, the plain-
    tiff must prove by a preponderance of the evidence that the
    legitimate reason offered by the defendant was not its true
    reason, but was instead a pretext for discrimination and that
    discrimination was the real reason. See St. Mary’s Honor
    Center v. Hicks, 
    509 U.S. 502
    , 
    113 S. Ct. 2742
    , 
    125 L. Ed. 2d 407
    (1993).
    [7] Regarding the burden of persuasion, the U.S. Supreme
    Court stated that “[t]he ultimate burden of persuading the trier
    of fact that the defendant intentionally discriminated against
    the plaintiff remains at all times with the plaintiff.” Texas
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    Dept. of Community Affairs v. Burdine, 
    450 U.S. 248
    , 253, 
    101 S. Ct. 1089
    , 
    67 L. Ed. 2d 207
    (1981) (applying McDonnell
    Douglas Corp. three-part burden-shifting framework in case
    involving employment discrimination). Thus, we have stated
    that the ultimate burden of persuading the trier of fact that
    the defendant intentionally discriminated against the plain-
    tiff remains at all times with the plaintiff. 
    Ventura, supra
    .
    See, also, O’Brien v. Bellevue Public Schools, 
    289 Neb. 637
    ,
    
    856 N.W.2d 731
    (2014) (applying McDonnell Douglas Corp.
    three-part burden-shifting framework in case involving wrong-
    ful termination from employment). The “ultimate question
    [is] discrimination vel non.” U.S. Postal Service Bd. of Govs.
    v. Aikens, 
    460 U.S. 711
    , 714, 
    103 S. Ct. 1478
    , 
    75 L. Ed. 2d 403
    (1983).
    The Commission’s Prima Facie Case.
    Under the McDonnell Douglas Corp. three-part framework,
    the Commission, on behalf of Simeus, must first establish a
    prima facie case of housing discrimination. We determine that
    the Commission’s evidence demonstrated a prima facie case.
    The applicable section of the Lincoln Municipal Code
    describing what acts are unlawful regarding housing is
    § 11.06.020, entitled “Unlawful Acts Enumerated.” As stated
    above, § 11.06.020 provides that “it shall be unlawful to . . .
    (b) Discriminate against any person in the terms, conditions,
    privileges of sale or rental of a dwelling, or in the provision
    of service or facilities in connection therewith, because of
    race, color, religion, sex, disability, national origin, familial
    status, handicap, ancestry, or marital status.” Therefore, under
    § 11.06.020(b) of the Lincoln Municipal Code, in order to
    establish a prima facie case of housing discrimination, the
    Commission must demonstrate by a preponderance of evidence
    that (1) Simeus is a member of one of the protected classes
    enumerated in § 11.06.020(b); (2) Simeus was discriminated
    against in the terms, conditions, privileges of sale or rental
    of a dwelling, or in the provision of service or facilities in
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    connection therewith, and (3) the discrimination was because
    of his status as a member of one of the enumerated protected
    classes. The Commission always retained the ultimate burden
    of persuading the trier of fact that RGR intentionally discrimi-
    nated against Simeus. See, Ventura v. State, 
    246 Neb. 116
    , 
    517 N.W.2d 368
    (1994); Osborn v. Kellogg, 
    4 Neb. Ct. App. 594
    , 
    547 N.W.2d 504
    (1996).
    With respect to the first element, the Commission demon-
    strated that Simeus is a member of two of the protected classes
    listed in § 11.06.020(b): race and national origin. The parties
    do not dispute that Simeus is black. Because the evidence pre-
    sented at the hearing focused on Simeus’ national origin, we
    focus on that protected class. Simeus testified at the hearing
    that he is from Haiti. The Commission met the first element of
    the prima facie case.
    With respect to the second element, the Commission pro-
    duced evidence at the hearing which showed that RGR pro-
    vided inadequate service in connection with Simeus’ rental of
    the apartment. The record shows that Reinke, the sole owner
    of RGR, refused to provide Simeus with a copy of the lease
    agreement, despite Simeus’ requests for a copy. The record
    also shows that Reinke was slow in responding to Simeus’
    requests for repairs to his apartment. Soon after Simeus began
    his lease on June 1, 2013, Simeus noted that his apartment
    was in need of repairs. There was a hole in his bedroom wall.
    There were broken items, including a shower faucet, kitchen
    cabinets, and a stove with only one functioning burner. Simeus
    called Reinke regarding the repairs, but Reinke did not return
    those calls. On or about June 17, Simeus contacted Lincoln’s
    Building and Safety Department regarding the needed repairs.
    A housing inspector determined that the leaking faucet consti-
    tuted a code violation, and a letter was sent to RGR stating that
    the violation must be repaired by July 3.
    The evidence shows that on June 27, 2013, Reinke entered
    Simeus’ apartment to make the repairs. He did not provide
    Simeus with notice. The evidence further shows that Reinke
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    completed the repairs while Simeus was asleep. In an inter-
    view with Lemke, Reinke acknowledged that he completed the
    repairs while Simeus “was ‘not alert.’”
    The record also shows that on June 26, 2013, the electric-
    ity stopped working in Simeus’ apartment and that Simeus’
    apartment was the only one in which the electricity was
    affected. A housing inspector from the Building and Safety
    Department determined that the issue was with the main
    breaker box located in a locked closet in the hallway outside
    of Simeus’ apartment.
    Based on the evidence regarding Reinke’s refusal to pro-
    vide Simeus a copy of the lease, Reinke’s delay in responding
    to Simeus’ request for repairs (at least one of which was a
    code violation), the fact that Reinke entered Simeus’ apart-
    ment without notice and completed the repairs while Simeus
    was asleep, and the electricity outage limited to Simeus’
    apartment, the Commission demonstrated that RGR provided
    inadequate service to Simeus in connection with his rental of
    the apartment and established the second element of the prima
    facie case.
    With respect to the third element of the prima facie case,
    the Commission’s evidence adequately showed that RGR’s
    poor provision of service could be viewed as resulting from
    Simeus’ status as a member of a protected class, namely his
    national origin. Specifically, Simeus testified that he is from
    Haiti. Simeus further testified at the hearing that on or about
    June 5, 2013, he approached Reinke, who was sitting in his
    vehicle outside the apartment building, with the intention of
    speaking with him. According to Simeus’ testimony and as
    contained in the housing discrimination complaint, instead
    of talking to Simeus, Reinke rolled up his window and said,
    “‘That’s why I don’t want to deal with you foreigners . . . .’”
    There was additional evidence that RGR also failed to make
    timely repairs to an apartment where a man of Ethiopian
    descent lived. For purposes of its prima facie case regarding
    the third element, the Commission adequately showed that the
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    poor provision of services to Simeus by RGR could be the
    result of Simeus’ national origin. Because the Commission,
    on behalf of Simeus, demonstrated these three elements, the
    Commission met its initial burden of establishing a prima facie
    case of discrimination.
    RGR’s Legitimate, Nondiscriminatory Reasons.
    Because the Commission established a prima facie case
    of discrimination, under the three-part burden-shifting frame-
    work of McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    , 
    93 S. Ct. 1817
    , 
    36 L. Ed. 2d 668
    (1973), the burden shifted to
    RGR to articulate some legitimate, nondiscriminatory reasons
    for its action. We determine that by its evidence, RGR suc-
    cessfully articulated legitimate, nondiscriminatory reasons for
    its actions.
    [8] The defendant’s responsibility to produce proof of a
    nondiscriminatory, legitimate justification for its action is not
    an onerous task. Ebersole v. Novo Nordisk, Inc., 
    758 F.3d 917
    (8th Cir. 2014) (stating proposition in case involving retalia-
    tory discharge). It is a burden of production, not of persuasion.
    Riesen v. Irwin Indus. Tool Co., 
    272 Neb. 41
    , 
    717 N.W.2d 907
    (2006) (stating proposition in case involving retaliatory dis-
    charge). In order to meet the requisite burden, the defendant
    need only explain what has been done or produce evidence
    of a legitimate, nondiscriminatory reason for the action. See,
    O’Brien v. Bellevue Public Schools, 
    289 Neb. 637
    , 
    85 N.W.2d 731
    (2014); 
    Riesen, supra
    . Furthermore, “[t]he defendant need
    not persuade the court that it was actually motivated by
    the proffered reasons.” Texas Dept. of Community Affairs v.
    Burdine, 
    450 U.S. 248
    , 254, 
    101 S. Ct. 1089
    , 
    67 L. Ed. 2d 207
    (1981). This is so because the burden-of-production determi-
    nation necessarily precedes the credibility-assessment stage.
    St. Mary’s Honor Center v. Hicks, 
    509 U.S. 502
    , 
    113 S. Ct. 2742
    , 
    125 L. Ed. 2d 407
    (1993). A failure of production by the
    defendant occurs when the defendant has failed to introduce
    evidence which, taken as true, would permit the conclusion
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    that there was a nondiscriminatory reason for the adverse
    action. See 
    id. But a
    failure of production at this stage is not
    because the proffered explanation is “‘unworthy of 
    credence.’” 509 U.S. at 517
    .
    At the hearing, Reinke testified that he was aware that
    Simeus was black when he rented the apartment to him, but
    he stated that he was unaware that Simeus was foreign born
    until the complaint was filed in this case. Reinke stated that
    he did not think Simeus spoke with an accent, which would
    have indicated to him that Simeus was foreign born, but
    instead, Reinke testified that he believed that Simeus had a
    speech impediment.
    Reinke testified that the reason he did not provide Simeus
    with a copy of the signed lease agreement was not based on
    Simeus’ race or national origin. Reinke stated that he did not
    provide Simeus with a copy of the signed lease agreement
    because his copy machine was broken, and accordingly, he
    could not make a copy of the lease for Simeus or any other
    tenant. Reinke testified that he offered to scan the signed
    lease agreement and e-mail the copy of it to Simeus, but that
    he did not do so because Simeus never provided him with an
    e-mail address.
    Reinke testified that the reason he had delayed in making
    Simeus’ requested repairs was not based on Simeus’ race or
    national origin. Reinke explained that he delayed in complet-
    ing Simeus’ repairs because he had a large number of requested
    repairs that were needed in the apartments he managed, and
    he had to prioritize how to complete the repairs. Reinke testi-
    fied that he prioritizes the maintenance requests based on the
    emergent nature of the repairs needed. Reinke also testified
    that he was unaware of the leaking faucet in Simeus’ apart-
    ment until he received the letter from the housing inspector,
    and accordingly, he was unaware that the faucet needed repair
    before then.
    At the hearing, RGR offered, and the hearing officer
    received, exhibit 30, which was created for purposes of this
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    case and consisted of a list of tenants who had outstand-
    ing maintenance requests for repairs. Reinke testified that
    sometimes the maintenance requests take months to complete.
    Reinke testified that many of the tenants listed on exhibit 30
    were Caucasian, and the Commission agreed at the hearing
    to stipulate that, according to Reinke’s opinion, 75 percent of
    the tenants listed on exhibit 30 were “white.” Reinke further
    stated that he does not answer all of his tenants’ calls regarding
    requests for repairs because he receives such calls “[h]ourly”
    and he does not “have the physical capacity to sit on the phone
    for every phone call.” RGR also offered, and the hearing offi-
    cer received, exhibit 34, which was a list created by Reinke
    for purposes of this case of 24 tenants that RGR rented to who
    Reinke believed were foreign born.
    Reinke testified that the lease agreements he has with his
    tenants allows him to go into a tenant’s apartment without
    notice in the event the tenant makes a maintenance request
    for repairs. He further testified that in order to make repairs,
    he has entered other tenants’ apartments, including Caucasian
    tenants, when the tenants were sleeping. Therefore, Reinke
    contends that the reason he entered Simeus’ apartment without
    notice and completed the requested repairs while Simeus was
    asleep was because that is how he generally conducts his busi-
    ness, and not because of Simeus’ race or national origin.
    Regarding the electricity not operating in Simeus’ apart-
    ment on June 26, 2013, Reinke testified that on that day, there
    were maintenance people in Simeus’ apartment building, and
    that Reinke had given them the key to the electrical cabinet
    in case they needed access to it. Reinke stated that he was not
    aware that the housing inspector was in the building that day to
    inspect the electricity issue in Simeus’ apartment.
    Based on the foregoing reasons that RGR provided for its
    actions and its evidence contained in the record, we determine
    that RGR met its burden of production and articulated legiti-
    mate, nondiscriminatory reasons for its actions. In this regard,
    we repeat that the defendant need not persuade the court it was
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    actually motivated by the proffered reasons. See St. Mary’s
    Honor Center v. Hicks, 
    509 U.S. 502
    , 
    113 S. Ct. 2742
    , 125 L.
    Ed. 2d 407 (1993).
    No Establishment of Pretext or Real Reason
    Was Intentional Discrimination.
    Where the defendant succeeds, as did RGR in this case,
    in carrying its burden of production, then the McDonnell
    Douglas Corp. framework’s presumptions are no longer rel-
    evant. See St. Mary’s Honor 
    Center, supra
    . Regarding the
    defendant’s articulated explanations and reasons, the U.S.
    Supreme Court in St. Mary’s Honor Center has stated that “a
    reason cannot be proved to be ‘a pretext for discrimination’
    unless it is shown both that the reason was false, and that dis-
    crimination was the real 
    reason.” 509 U.S. at 515
    (emphasis
    in original). Therefore, the trier of fact proceeds to the third
    stage in which it is to decide the ultimate question: whether
    the plaintiff has proved that the defendant intentionally dis-
    criminated against him or her because of race or national
    origin. See 
    id. As applied
    in this case, to succeed on its claim
    of intentional discrimination, the Commission was required to
    establish by a preponderance of the evidence that the legiti-
    mate reasons offered by RGR were not its true reasons, but
    pretexts for discrimination, and that Simeus was intentionally
    discriminated against. See, St. Mary’s Honor 
    Center, supra
    ;
    McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    , 
    93 S. Ct. 1817
    , 
    36 L. Ed. 2d 668
    (1973). Following our de novo review
    of the record, we determine that the Commission did not
    establish by a preponderance of the evidence that RGR’s prof-
    fered reasons were pretexts or that Simeus was the victim of
    intentional discrimination.
    [9,10] The term “pretext” means pretext for discrimina-
    tion. Osborn v. Kellogg, 
    4 Neb. Ct. App. 594
    , 
    547 N.W.2d 504
    (1996). A defendant’s reason for its action cannot be proved
    to be a pretext for discrimination unless it is shown both
    that the reason was false and that discrimination was the real
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    reason. Doe v. Board of Regents, 
    287 Neb. 990
    , 
    846 N.W.2d 126
    (2014) (applying McDonnell Douglas Corp. framework
    to case involving discrimination based on disability). See,
    also, 
    Osborn, supra
    . The plaintiff must do more than merely
    discredit the defendant’s explanation. We have stated that
    although strong evidence of a prima facie case of discrimi-
    nation can also be considered to establish pretext, proof
    of pretext or actual discrimination requires more substan-
    tial evidence. O’Brien v. Bellevue Public Schools, 
    289 Neb. 637
    , 
    856 N.W.2d 731
    (2014) (applying McDonnell Douglas
    Corp. framework to case involving retaliatory discharge
    from employment).
    In support of its assertion that RGR’s proffered reasons
    were a pretext, the Commission points to the fact that an
    Ethiopian man living in another of RGR’s apartments had a
    hole in the ceiling of his apartment which was not repaired for
    “a minimum of several months.” The Commission contends
    that this evidence relating to another foreign-born tenant sup-
    ports its assertion that RGR’s proffered reasons are a pretext
    and that RGR discriminates in completing repairs based on
    a tenant’s national origin in general and did so as to Simeus
    in particular.
    However, upon our de novo review of the record, the
    evidence shows that RGR is slow to complete repairs for
    many tenants and that most notably, its negative treatment
    is not limited to tenants who are foreign born. At the hear-
    ing, RGR offered exhibit 34, in which Reinke listed names
    of 24 tenants who he believed were foreign born. RGR also
    offered exhibit 30, in which Reinke listed the tenants who
    had outstanding maintenance requests for repairs to their
    apartments. The record demonstrates that while some tenants
    whose apartments were in need of repairs were foreign born,
    not all of the tenants were, and that the parties stipulated
    that approximately 75 percent of the tenants listed on exhibit
    30 awaiting repairs were Caucasian. Reinke testified that he
    prioritizes the requested repairs based on the emergent nature
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    of the requests. Reinke testified that some of the repairs took
    months to complete. The fact that the Commission can point
    to evidence of delayed repairs for one other foreign-born
    tenant does not dispute or defeat RGR’s assertion that it is
    generally slow to complete many of its tenants’ requested
    repairs, including Caucasian and non-foreign-born tenants.
    The Commission did not show that RGR’s explanation was a
    pretext for discrimination.
    In a further attempt to establish that RGR’s proffered rea-
    sons are pretexts, the Commission also points to the disputed
    statement of June 5, 2013. Simeus testified that on June 5,
    he approached Reinke while Reinke was in his car, and that
    instead of speaking with Simeus, Reinke rolled up his car win-
    dow and told Simeus, “‘That’s why I don’t want to deal with
    you foreigners . . . .’” Reinke testified that he never made this
    statement. He further testified that he rolled up his car window
    when Simeus approached him because Reinke was already
    having a conversation with someone on his cell phone and he
    wanted to complete that conversation.
    We recognize that when reviewing an equity case de novo
    on the record where evidence is in dispute, we may give weight
    to the fact that the fact finder heard and observed the witnesses
    and accepted one version of the facts rather than another. See
    Rauscher v. City of Lincoln, 
    269 Neb. 267
    , 
    691 N.W.2d 844
    (2005). But such deference is not limitless.
    The parties acknowledge that there are credibility issues
    regarding both Simeus and Reinke. And it is clear from the
    record that Simeus considered Reinke to be a difficult land-
    lord and that Reinke considered Simeus to be a problematic
    tenant. Nevertheless, we determine that the disputed state-
    ment, whether Reinke stated it or not, did not establish that
    RGR’s proffered reasons for its treatment of Simeus were
    false or pretexts, or that discrimination was the real reason for
    its actions.
    As outlined above, the record indicates that Reinke is slow
    to complete all tenants’ requested repairs, he enters tenants’
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    apartments evidently with little or no notice to make repairs,
    and he sometimes completes the repairs while the tenants are
    sleeping. The record shows that Reinke’s tardy method of
    making repairs, although negative, was not limited to foreign-
    born tenants.
    We are required to analyze the third stage of the proceed-
    ings under the framework of McDonnell Douglas Corp. v.
    Green, 
    411 U.S. 792
    , 
    93 S. Ct. 1817
    , 
    36 L. Ed. 2d 668
    (1993).
    Given the totality of the evidence contained in the record, and
    applying our correct equity standard of review of de novo
    upon the record, we determine that the Commission did not
    prove that RGR’s proffered reasons were false, nor did the
    Commission prove that discrimination was RGR’s real reason
    for its actions. Based on our determinations stated above, we
    conclude that the district court erred when it affirmed the final
    amended order of the Commission, and we enter orders as
    indicated below.
    CONCLUSION
    In this housing discrimination case, we determine that the
    district court erred when it affirmed the final amended order of
    the Commission, which had ruled in favor of the Commission
    and against RGR. We reverse the decision of the district court
    and remand the cause to the district court with directions to
    remand the matter to the Commission with directions that the
    Commission dismiss the charge brought by the Commission,
    on behalf of Simeus, against RGR.
    R eversed and remanded with directions.
    McCormack and Stacy, JJ., not participating.