Demetra Baylor v. Mitchell Rubenstein & Associat , 857 F.3d 939 ( 2017 )


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  • United States Court of Appeals
    FOR THE DISTRICT OF COLUMBIA CIRCUIT
    Argued February 7, 2017                Decided May 30, 2017
    No. 16-7070
    DEMETRA BAYLOR,
    APPELLANT
    v.
    MITCHELL RUBENSTEIN & ASSOCIATES, P.C.,
    APPELLEE
    Consolidated with 16-7071
    On Appeals from the United States District Court
    for the District of Columbia
    (No. 1:13-cv-01995)
    Radi Dennis argued the cause and filed the briefs for
    appellant/cross-appellee.
    Ronald S. Canter argued the cause and filed the briefs for
    appellee/cross-appellant.
    Before: HENDERSON, Circuit Judge, and EDWARDS and
    SENTELLE, Senior Circuit Judges.
    Opinion for the Court filed by Senior Circuit Judge
    EDWARDS.
    2
    Concurring opinion filed by Circuit Judge HENDERSON.
    EDWARDS, Senior Circuit Judge: In order to pursue a
    Master’s degree in Computer Graphics, Demetra Baylor
    (“Appellant”) took out six student loans. Several years after her
    graduation, Mitchell Rubenstein & Associates, P.C.
    (“Appellee”) came calling to collect. At the heart of this case
    are a number of inconsistencies in letters that Appellee sent
    Appellant over the course of several months regarding her
    loans and the amounts that she owed on them, as well as
    Appellee’s failure to direct all of its communications to
    Appellant’s attorney after she retained counsel. In response,
    Appellant filed suit on December 17, 2013, alleging that
    Appellee had violated the Fair Debt Collection Practices Act
    (“FDCPA”), the District of Columbia Consumer Protections
    Procedures Act (“CPPA”), and the District of Columbia Debt
    Collection Law (“DCDCL”), statutes which target abusive debt
    collection and improper trade practices. See 15 U.S.C.
    § 1692(e); D.C. CODE §§ 28-3904, -3814.
    Over the course of the next few years, the parties engaged
    in what the District Court termed a “particularly striking
    expenditure of effort and resources,” generating “excessive,
    repetitive, and unnecessarily sharp pleadings.” Order, Dkt. No.
    41, at 2. Nonetheless, all of Appellant’s statutory claims were
    eventually resolved. Appellant accepted Appellee’s offer of
    judgment regarding her FDCPA claim and the District Court,
    with the aid of a Magistrate Judge, determined the attorney’s
    fees to which she was entitled for this success. Appellee,
    meanwhile, prevailed in its Motion to Dismiss all of
    Appellant’s CPPA claims and some of her DCDCL claims, the
    remainder of which were rejected when the District Court
    subsequently granted Appellee’s Motion for Summary
    Judgment.
    3
    A number of orders from this “clutter[ed]…docket” are
    challenged on appeal. 
    Id. First, the
    parties dispute the District
    Court’s decision to adopt a Magistrate Judge’s
    recommendation that Appellant receive approximately twenty
    percent of the attorney’s fees that she requested. Second,
    Appellant asserts that the District Court erred in finding that
    Appellee’s conduct does not fall within the aegis of the CPPA.
    Third, Appellant also contends that the District Court abused
    its discretion in failing to credit her objections to a different
    Magistrate Judge’s denial of her Motion to Compel the
    disclosure of communications between Appellee and an agent
    of Appellant’s creditor on the grounds that these documents
    were protected by attorney-client privilege. Appellant
    additionally disputes the District Court’s refusal to award her
    attorney’s fees for her efforts in litigating this issue. Finally,
    Appellant argues that the District Court improperly granted
    Appellee’s Motion for Summary Judgment on her DCDCL
    claims. On this last point, Appellant contends that the District
    Court failed to appropriately account for evidence
    demonstrating that Appellee had “willfully violated” the
    DCDCL and was therefore subject to liability under the statute.
    We do not reach the question of whether the District Court
    abused its discretion in awarding Appellant only a percentage
    of the attorney’s fees she sought in connection with her FDCPA
    claim. In addressing this issue, the District Court relied on the
    standard set forth in Local Civil Rule 72.2 in finding that the
    Magistrate Judge’s proposed disposition was not “clearly
    erroneous or contrary to law.” This was error. Federal Rules of
    Civil Procedure 54(d)(2)(D) and 72(b)(3) foreclose the District
    Court from using a “clearly erroneous or contrary to law”
    standard when evaluating a Magistrate Judge’s proposed
    disposition of a fee request. The correct standard of review is
    de novo. We therefore reverse and remand to allow the trial
    judge to reconsider this matter in the first instance applying de
    4
    novo review to assess the Magistrate Judge’s recommendation.
    We affirm all of the remaining Orders challenged on appeal.
    I.   BACKGROUND
    On February 21, 2013, Appellee, a law firm whose
    primary focus is the recovery of consumer debts, sent the first
    of several letters to Appellant notifying her that her account,
    which had been assigned file number R80465, “ha[d] been
    referred to [its] office for collection.” Complaint, Dkt. No. 1,
    Ex. E; see Answer, Dkt. No. 28, at 2. It listed the creditor for
    her debt as Arrowood Indemnity Company and stated that she
    currently owed $26,471.07, though cautioned that, “[b]ecause
    of interest, late charges and other charges that may vary from
    day to day, the amount due on the day you pay may be greater.”
    Complaint, Dkt. No. 1, Ex. E. Following a request for more
    information regarding both the ownership and amount of this
    debt from Appellant, Appellee sent a second letter. It provided
    a new total for the amount that Appellant owed, $31,268, a
    slight reformulation of the name of Appellant’s creditor,
    Arrowood Indemnity Company/Tuition Guard, and identified
    her original creditor as Citibank (South Dakota) N.A.
    Complaint, Dkt. No. 1, Ex. D; Baylor v. Mitchell Rubenstein &
    Assocs., P.C., 
    55 F. Supp. 3d 43
    , 46 (D.D.C. 2014).
    Appellant retained counsel, who contacted Appellee
    regarding the provenance of this debt and advised that any
    “future communication regarding this matter should be
    directed to [her] firm” rather than to Appellant. Complaint,
    Dkt. No. 1, Ex. B. The parties then entered into settlement
    negotiations, during which Appellant informed Appellee that
    she had additional outstanding loans not referenced in its
    second letter. Appellee’s client referred these new loans to
    Appellee so that Appellant could settle all of her debt at once.
    See Baylor v. Mitchell Rubenstein & Assocs., P.C., 
    174 F. 5
    Supp. 3d 146, 150 (D.D.C. 2016); Appellee’s Statement of
    Undisputed Facts, Dkt. No. 96 ⁋⁋ 12–13. On August 22, 2013,
    Appellee sent another letter to Appellant’s home, albeit
    addressed to her attorney, regarding this second set of loans.
    Complaint, Dkt. No. 1, Ex. A. It provided a new file number
    for this debt, R83798, which totaled $27,459.48, and noted that
    her creditor was Tuitionguard Arrowood Indemnity. 
    Id. After Appellant’s
    counsel requested additional information
    regarding these loans, Appellee stated that Appellant owed
    “$27,459.48 plus interest from 10/21/11 at the rate of 3.75%
    until paid” and listed Tuitionguard/Arrowood Indemnity and
    Student Loan Corp. as the creditor and original creditor,
    respectively, of this debt. Complaint, Dkt. No. 1, Ex. C.
    On December 17, 2013, Appellant filed suit in the District
    Court. She claimed that the inconsistencies in the
    communications she had received from Appellee, including,
    most notably, the variance in the “character and amount” of
    Appellant’s alleged debt and the creditors associated with these
    loans, as well as Appellee’s failure to direct all of its
    communications to Appellant’s counsel after she had retained
    legal representation, constituted violations of both the FDCPA
    and CPPA. Complaint, Joint Appendix (“JA”) 26–28, 31–33.
    She also asserted that these actions were proof that Appellee
    had both violated various provisions of the DCDCL and
    “knowingly maintained policies, practices and procedures that
    were intentionally and willfully inadequate” to meet its
    obligations under this statute. 
    Id. at 29–31.
    Appellee moved to dismiss the Complaint. However,
    while this motion was pending, Appellee extended, and
    Appellant accepted, an offer of judgment regarding her
    FDCPA claims. See Baylor v. Mitchell Rubenstein & Assocs.,
    P.C., 
    77 F. Supp. 3d 113
    , 115 (D.D.C. 2015). A judgment was
    then entered “in the amount of $1,001.00 plus costs and
    6
    expenses together with reasonable attorney fees for all claims
    under the [FDCPA]” by the Clerk of Court. 
    Id. Appellant thereafter
    filed a motion seeking $155,700 in attorney’s fees
    for 346 hours of work at a rate of $450 an hour. 
    Id. She was
    later permitted to amend her requested fees due to subsequent
    filings in this case. 
    Id. at 115–16.
    The District Court referred this request to a Magistrate
    Judge pursuant to Local Civil Rule 72.2. After reviewing the
    matter, the Magistrate Judge recommended that the hours
    included in Appellant’s initial fee request be reduced by 85%
    because they were significantly higher than reasonable. Baylor
    v. Mitchell Rubenstein & Assocs., P.C., 
    2014 WL 7014280
    , at
    *4 (D.D.C. Oct. 24, 2014). She found that certain tasks were
    not eligible for attorney’s fees under the statute; some of the
    hours requested were expended on Appellant’s unsuccessful
    state law claims or occurred after Appellant had already
    accepted Appellee’s offer of judgment; and Appellant’s
    counsel had failed to “heed the Court’s admonition” to
    moderate the tenor of her filings. 
    Id. at *4–5.
    The Magistrate
    Judge also determined that a 50% reduction should be applied
    to Appellant’s additional request for fees because Appellant
    had “again engaged in the tactics against which the Court
    cautioned, thus expending considerable unproductive activity.”
    
    Id. at *5.
    The District Court reviewed the Magistrate Judge’s
    Report and Recommendation to determine if it was “clearly
    erroneous or contrary to law” and, after determining that it was
    not, adopted it in its entirety. 
    Baylor, 77 F. Supp. 3d at 124
    .
    In July 2014, the District Court granted Appellee’s Motion
    to Dismiss all of Appellant’s claims under the CPPA and some
    of her DCDCL claims. Following a contentious discovery
    process, in which the District Court affirmed a Magistrate
    Judge’s Memorandum Opinion granting in part and denying in
    part Appellant’s Motion to Compel production of certain
    7
    communications between Appellee and an agent of its client,
    Appellant’s creditor, Appellee filed a Motion for Summary
    Judgment and Appellant filed a cross-Motion for Partial
    Summary Judgment. The District Court granted the former and
    denied the latter.
    II. ANALYSIS
    A. Standard of Review
    This court reviews de novo the District Court’s decision to
    grant a motion to dismiss or motion for summary judgment and
    the “legal question” of whether it “improperly applied [a local
    rule] in place of the standards prescribed by [the Federal Rules
    of Civil Procedure].” Winston & Strawn, LLP v. McLean, 
    843 F.3d 503
    , 506 (D.C. Cir. 2016); see Nat’l Wildlife Fed’n v.
    Browner, 
    127 F.3d 1126
    , 1128 (D.C. Cir. 1997). We will,
    however, generally review discovery orders only for abuse of
    discretion, unless the District Court applied the wrong legal
    standard. United States v. Deloitte LLP, 
    610 F.3d 129
    , 134
    (D.C. Cir. 2010).
    B. Appellant’s Fee Request
    Local Civil Rule 72.2(a) permits the District Court to refer
    “any pretrial motion or matter,” with the exception of certain
    motions and petitions set forth in Local Civil Rule 72.3, to a
    Magistrate Judge. If any party files written objections to a
    Magistrate Judge’s ruling on such a matter, the District Court
    “may modify or set aside any portion of [the] order … found to
    be clearly erroneous or contrary to law.” Local Civil Rule
    72.2(c). Because Local Civil Rule 72.3 makes no specific
    mention of motions for attorney’s fees, the District Court
    assumed that a Magistrate Judge’s recommendation on a fee
    8
    award could be reviewed according to the deferential “clearly
    erroneous or contrary to law” standard. This was error.
    Federal Rule of Civil Procedure 54(d)(2)(D) states that a
    court “may refer a motion for attorney’s fees to a magistrate
    judge under Rule 72(b) as if it were a dispositive pretrial
    matter,” a process which requires that a district judge
    “determine de novo any part of the magistrate judge’s
    disposition that has been properly objected to,” FED. R. CIV. P.
    72(b)(3). The permissive language of Rule 54(d)(2)(D),
    specifically its use of the word “may,” appears to have led the
    District Court to believe that referral via Local Civil Rule 72.2,
    with its attendant “clearly erroneous or contrary to law”
    standard of review, provided a legitimate alternative to the de
    novo review standard set forth in Federal Rules of Civil
    Procedure 54(d)(2)(D) and 72(b)(3). See Baylor, 
    77 F. Supp. 3d
    at 117 & n.2. This was not an unreasonable mistake, but it
    was a mistake.
    The Federal Magistrates Act permits district courts to draw
    upon the assistance of Magistrate Judges to resolve “any
    pretrial matter pending before the court.” 28 U.S.C.
    § 636(b)(1)(A). The power vested in Magistrate Judges to
    dispose of issues referred to them under this provision depends
    upon the type of motion at issue. 28 U.S.C. § 636(b)(1)(A) lists
    eight pretrial motions, including motions for summary
    judgement and injunctive relief, for which Magistrate Judges
    may only provide “proposed findings of fact and
    recommendations for the disposition [of the matter].” 
    Id. § 636(b)(1)(B).
    These recommendations must be reviewed de
    novo by a district court judge if properly objected to by one of
    the parties. See 
    id. § 636(b)(1)(C).
    For all other pretrial
    motions, Magistrate Judges are permitted to “hear and
    determine” the matter, and a district court will only set aside
    their order where it has been shown that it is “clearly erroneous
    9
    or contrary to law.” 
    Id. § 636(b)(1)(A);
    see Phinney v.
    Wentworth Douglas Hosp., 
    199 F.3d 1
    , 5–6 (1st Cir. 1999).
    This differentiation between the degree of authority a
    Magistrate Judge is permitted to wield over certain motions,
    and the standard of review which must be applied to the judge’s
    proposed resolution of such matters, is rooted in
    “[c]onstitutional concerns,” specifically the “possible . . .
    objection that only an article III judge may ultimately
    determine the litigation.” 12 CHARLES ALAN WRIGHT ET AL.,
    FEDERAL PRACTICE AND PROCEDURE § 3068.2, p. 367 (3d ed.
    2014); see PowerShare, Inc. v. Syntel, Inc., 
    597 F.3d 10
    , 13 (1st
    Cir. 2010).
    When Rule 72 was promulgated to “implement the
    legislative mandate of Section 636(b)(1),” it retained §
    631(b)(1)’s basic structure – dividing pretrial motions between
    issues that a Magistrate Judge could determine and those for
    which the judge could simply provide recommendations for
    consideration by the district court. 12 CHARLES ALAN WRIGHT
    ET AL., FEDERAL PRACTICE AND PROCEDURE § 3068, p. 351 (3d
    ed. 2014). It adopted a slightly different organizing principle,
    however. Rather than relying on § 636(b)(1)(A)’s list of eight
    motions to identify the pretrial matters that a Magistrate Judge
    could not “determine,” Rule 72 distinguished between motions
    that were “not dispositive of a party’s claim or defense” and
    those that were. FED. R. CIV. P. 72(a)–(b); see 12 CHARLES
    ALAN WRIGHT ET AL., FEDERAL PRACTICE AND PROCEDURE
    § 3068.2, p. 366 (3d ed. 2014). Nondispositive matters would
    be referred to a Magistrate Judge pursuant to Rule 72(a) and a
    district court would be required to “consider timely objections
    and modify or set aside any part of [an order issued following
    such a referral] that [was] clearly erroneous or [was] contrary
    to law.” Dispositive motions, meanwhile, would be referred to
    a Magistrate Judge via Rule 72(b) and the district court would
    10
    be required to “determine de novo any part of [a] magistrate
    judge’s [recommendation] that ha[d] been properly objected
    to.” FED. R. CIV. P. 72(b)(3).
    In spite of the legal significance of the distinction between
    dispositive and nondispositive motions it is not immediately
    apparent from the text of Rule 72 how, precisely, to determine
    whether a particular type of motion should be deemed to be
    “dispositive of a party’s claim.” While most courts agree that
    the eight motions set forth in § 636(b)(1)(A) are “dispositive,”
    this list has largely been deemed to be illustrative of the matters
    that could fall within the scope of Rule 72(b), rather than
    exhaustive. See 
    Phinney, 199 F.3d at 5
    –6; Massey v. City of
    Ferndale, 
    7 F.3d 506
    , 508 (6th Cir. 1993).
    Prior to the promulgation of Rule 54(d)(2)(D), therefore,
    courts lacked any specific guidance regarding whether
    Magistrate Judges had the authority to provide a determination
    regarding a request for attorney’s fees as if it was a
    nondispositive motion or were instead permitted only to
    provide a recommendation regarding the disposition of such
    matters. Faced with this uncertainty, three circuits held that
    motions for attorney’s fees should be treated as dispositive
    motions and thus subject to de novo review by a district court
    judge if properly objected to. See 
    Massey, 7 F.3d at 509
    –10;
    Estate of Conners by Meredith v. O’Connor, 
    6 F.3d 656
    , 659
    (9th Cir. 1993); Ins. Co. of N. Am. v. Bath, 
    968 F.2d 20
    , 
    1992 WL 113746
    , at *2 (10th Cir. 1992) (Order and Judgment). Two
    of these courts also held that Magistrate Judges lacked the
    authority to “determine[]” a fee request because it was a “post-
    dismissal motion[]” and Rule 72, by its terms, applies only to
    “pretrial matters.” 
    Massey, 7 F.3d at 510
    (quoting Bennett v.
    Gen. Caster Serv. of N. Gordon Co., 
    976 F.2d 995
    , 998 n.5 (6th
    Cir. 1992)); see Estate of Conners by 
    Meredith, 6 F.3d at 659
    n.2.
    11
    Rule 54(d)(2)(D) thus took effect at a time when it was by
    no means certain what, if any, authority Magistrate Judges
    could wield when evaluating motions for attorney’s fees and
    the degree of oversight district courts were required to provide
    over such matters. Its purpose, as described by the
    accompanying Advisory Committee Note, was to “eliminate[]
    any controversy” regarding a court’s ability to treat “motions
    for attorneys’ fees . . . as the equivalent of a dispositive pretrial
    matter that can be referred to a magistrate judge.” Advisory
    Comm. Notes 1993 Amend. The statutory and legal backdrop
    against which this amendment took place make clear that this
    Rule was not intended to permit courts to rely upon the
    standards and procedures associated with dispositive motions
    in addition to those for nondispositive motions. Indeed,
    providing district courts with the ability to alternate between
    these different standards would be anathema to the
    constitutional concerns that underlie the structure of
    § 636(b)(1) and Rule 72. Rather, Rule 54(d)(2)(D) provided
    that if a district court wished to refer a motion for attorney’s
    fees to a Magistrate Judge it could do so pursuant to the
    procedures laid out in Rule 72(b), which include a requirement
    that the district court review a Magistrate Judge’s
    recommendation regarding a fee award de novo if properly
    objected to. Thus, in context, it is clear that Rule 54(d)(2)(D)'s
    use of the permissive verb "may" refers to the permissive
    nature of the district judge’s authority to refer the case to a
    magistrate, with no effect on the standard of review to be
    applied if the reference is made.
    It is no response that Local Civil Rule 72.2 provides an
    “alternative[]” to Rule 54(d). Baylor, 
    77 F. Supp. 3d
    at 117 n.2.
    While Rule 54(d)(2)(D) permits courts to establish by local rule
    “special procedures to resolve fee-related issues without
    extensive evidentiary hearings,” there is no indication this
    language was intended to loosen the standard that should be
    12
    applied to a Magistrate Judge’s recommendation after such
    hearings have been conducted. Therefore, because district
    courts may not “circumvent the Federal Rules of Civil
    Procedure by implementing local rules or ‘procedures’ which
    do not afford parties rights that they are afforded under the
    Federal Rules,” we join a number of our sister circuits in
    requiring that motions for attorney’s fees be reviewed de novo
    if referred to a Magistrate Judge and properly objected to.
    Jackson v. Finnegan, Henderson, Farabow, Garrett & Dunner,
    
    101 F.3d 145
    , 151 n.4 (D.C. Cir. 1996) (quoting Brown v.
    Crawford Cty., 
    960 F.2d 1002
    , 1008 (11th Cir. 1992)); see
    McCombs v. Meijer, Inc., 
    395 F.3d 346
    , 360 (6th Cir. 2005);
    ClearOne Commc’ns, Inc. v. Bowers, 509 F. App’x 798, 804–
    05 (10th Cir. 2013); McConnell v. ABC-Amega, Inc., 338 F.
    App’x 24, 26 (2d Cir. 2009); cf. Rajaratnam v. Moyer, 
    47 F.3d 922
    , 924 & nn.5, 8 (7th Cir. 1995) (finding that motion for
    attorney’s fees referred via 28 U.S.C. § 636(b)(3) required de
    novo review). To the extent that Local Civil Rule 72.2 can be
    understood to suggest anything to the contrary, it is overruled.
    Because we find that the District Court applied the wrong
    standard when reviewing the Magistrate Judge’s Report and
    Recommendation, we will not reach the parties’ claims that the
    District Court erred in adopting the Magistrate Judge’s
    proposal to award Appellant approximately twenty percent of
    her requested attorney’s fees. Instead, we remand this matter to
    the District Court so that it can review the Magistrate Judge’s
    Report and Recommendation anew, and de novo.
    C. Appellant’s CPPA Claims
    Appellant contends that the District Court erred in
    dismissing her claim that Appellee’s conduct violated the
    CPPA, which creates an “enforceable right to truthful
    information from merchants about consumer goods and
    13
    services that are or would be purchased, leased, or received in
    the District of Columbia.” D.C. CODE § 28-3901(c). We
    disagree. “In answering questions involving the proper
    interpretation of D.C. statutes, [we rely] on the construction of
    these laws by the D.C. Court of Appeals.” Poole v. Kelly, 
    954 F.2d 760
    , 761 (D.C. Cir. 1992) (per curiam). The D.C. Court
    of Appeals’ precedents and the text of the CPPA itself support
    the District Court’s determination that Appellee’s conduct does
    not fall within the aegis of this law.
    One of the principal goals of the CPPA is to “assure that a
    just mechanism exists to remedy all improper trade practices.”
    D.C. CODE § 28-3901(b)(1). To that end, it embraces both an
    expansive understanding of the conduct which constitutes a
    “trade practice” – “any act which does or would create, alter,
    . . . make available, provide information about, or, directly or
    indirectly, solicit or offer for or effectuate, a sale . . . or transfer,
    of consumer goods or services, which are “any and all parts of
    the economic output of society, at any stage or related or
    necessary point in the economic process, and includes
    consumer credit . . . and consumer services of all types” – and
    provides an extensive list of unlawful trade practices. D.C.
    CODE § 28-3901(a)(6)–(7); see 
    id. § 28-3904;
    Howard v. Riggs
    Nat’l Bank, 
    432 A.2d 701
    , 708 (D.C. 1981). These prohibited
    practices can only be committed by a merchant, an individual
    who “sell[s]…or transfer[s], either directly or indirectly,
    consumer goods or services” or who, in the ordinary course of
    business, “suppl[ies] the goods or services which are or would
    be the subject matter of a trade practice.” D.C. CODE § 28-
    3901(a)(3); see DeBerry v. First Gov’t Mortg. & Inv’rs Corp.,
    
    743 A.2d 699
    , 701 (D.C. 1999).
    There is little question, as Appellant notes, that a merchant
    who provides a consumer with credit, such as the loans at issue
    in this case, would fall comfortably within the scope of the
    14
    CPPA. See 
    DeBerry, 743 A.2d at 701
    ; cf. Jones v. Dufek, 
    830 F.3d 523
    , 527–28 (D.C. Cir. 2016). Yet, that is not this case.
    Instead, we are confronted with a situation in which a debt
    collector, attempting to recoup funds on behalf of a creditor
    who did not itself provide Appellant with any credit, can be
    found liable under the CPPA. We tread carefully in analyzing
    this issue, as the D.C. Court of Appeals has explicitly refrained
    from addressing a related matter. See Logan v. LaSalle Bank
    Nat’l Ass’n, 
    80 A.3d 1014
    , 1026–27 (D.C. 2013) (abstaining
    from determining whether “the CPPA applies to the trade
    practices of a mortgage loan servicer”). However, our
    interpretation of that court’s precedents suggests that
    Appellee’s conduct does not fall within the bounds of this
    statute.
    The CPPA applies only to consumer-merchant
    relationships. See Snowder v. District of Columbia, 
    949 A.2d 590
    , 598–600 (D.C. 2008). However, decisions from the D.C.
    Court of Appeals indicate that a merchant need only be
    connected with the “supply side” of a consumer transaction for
    liability to attach. See Save Immaculata/Dunblane, Inc. v.
    Immaculata Preparatory Sch., Inc., 
    514 A.2d 1152
    , 1159 (D.C.
    1986) (quoting 
    Howard, 432 A.2d at 709
    ). In this case, it
    appears that there are two ways in which the interactions
    between Appellant and Appellee might be viewed to come
    within the compass of this statute.
    First, Appellant suggests that Appellee is connected to the
    supply side of the transaction in which Appellant first acquired
    her student loans. See Reply Br. for Appellant at 13. In our
    view, this argument is based on a strained construction of the
    statute. It is hard to see Appellee as a culpable party on the
    supply side of the transaction when we know that there was a
    merchant who initially provided the consumer credit and then
    subsequently transferred ownership of this debt after it was in
    15
    default to a new creditor who, without providing Appellant
    with any “goods or services” to speak of, retained Appellee to
    collect on these loans. In this situation, it seems implausible to
    characterize Appellee as someone who sold or transferred
    consumer goods or services or who supplied the goods or
    services which are or would be the subject matter of a trade
    practice. See Osinubepi-Alao v. Plainview Fin. Servs., Ltd., 
    44 F. Supp. 3d 84
    , 92–93 (D.D.C. 2014) (refusing to apply CPPA
    to “a licensed attorney [attempting] to collect the debt through
    litigation” where the attorney was not engaged in the practice
    of extending credit or selling debt); Busby v. Capital One, N.A.,
    
    772 F. Supp. 2d 268
    , 279–80 (D.D.C. 2011) (refusing to apply
    CPPA to parties that did not sell or give goods or services to
    plaintiff).
    Second, it might be argued that Appellee is a merchant in
    its own right. Yet, it seems perverse to suggest that the
    “consumer” of the services it provides – debt collection – is the
    individual from whom it is attempting to collect rather than the
    creditor who retained it. The provisions of the CPPA cited in
    Appellant’s Complaint, D.C. CODE § 28-3904(e) and (f),
    appear to apply only when a consumer is, or could be, misled
    by a merchant’s actions. See 
    id. (“It shall
    be a violation of this
    chapter, whether or not any consumer is in fact misled [or]
    deceived…for any person to…misrepresent as to a material
    fact which has a tendency to mislead” or “fail to state a material
    fact if such failure tends to mislead.”). The situation here does
    not fit within the statutory proscription.
    In light of the terms of the statute, we are constrained to
    hold that Appellee’s conduct falls outside the scope of the
    CPPA. Appellant’s arguments to the contrary are unpersuasive.
    Because we find that Appellee’s actions did not take place
    within the context of a consumer-merchant relationship, as
    required by the CPPA, we need not address Appellant’s claim
    16
    that debt collection is a “trade practice” as defined by this
    statute.
    It is also unnecessary for us to address Appellant’s claim
    that the CPPA permits certain individuals or entities to seek
    remedies for “the use of a trade practice in violation of a law of
    the District,” including the DCDCL. D.C. CODE § 28-
    3905(k)(1)(A); see 
    id. § 28-3909;
    Br. for Appellant at 55. It is
    true that “[a]lthough § 28-3904 makes a host of consumer trade
    practices unlawful . . . [t]he remainder of the statute . . .
    contemplates that procedures and sanctions provided by the
    [CPPA] will be used to enforce trade practices made unlawful
    by other statutes.” Atwater v. D.C. Dep’t of Consumer &
    Regulatory Affairs, 
    566 A.2d 462
    , 466 (D.C. 1989). However,
    Count III of Appellant’s Complaint asserts only that Appellee’s
    actions ran counter to two specific provisions of the CPPA
    itself, D.C. CODE § 28-3904(e)–(f). Complaint, JA 31–33. It
    makes no mention of Appellee’s alleged violations of any other
    laws as grounds for recovery under this statute.
    For the foregoing reasons, we affirm the District Court’s
    decision to dismiss Appellant’s CPPA claims.
    D. Appellee’s Claim of Attorney-Client Privilege
    After the District Court granted in part Appellee’s Motion
    to Dismiss, the parties embarked on an “extremely long and
    contentious discovery process.” 
    Baylor, 174 F. Supp. 3d at 151
    .
    Further problems arose when Appellant filed a Motion to
    Compel production of certain communications between
    Appellee and Sunrise Credit Services, Inc. (“Sunrise”), the
    organization which retained Appellee to collect Appellant’s
    debt on her creditor’s behalf. Appellee refused to produce these
    documents, claiming that they were protected by attorney-
    client privilege. See Baylor v. Mitchell Rubenstein & Assocs.,
    17
    P.C., 
    130 F. Supp. 3d 326
    , 328 (D.D.C. 2015). The District
    Court referred this matter to a Magistrate Judge who found that,
    because Appellant’s creditor, Arrowood Indemnity Company
    (“Arrowood”), had retained “Sunrise for the limited purpose of
    finding an attorney to help Arrowood collect [Appellant’s]
    debt,” Sunrise had “acted as Arrowood’s agent for obtaining
    legal services.” Baylor v. Mitchell Rubenstein & Assocs., P.C.,
    
    2015 WL 4624090
    , at *4 (D.D.C. July 31, 2015). The
    Magistrate Judge, after reviewing the matter, concluded in turn
    that attorney-client privilege attached to some of the
    communications that Appellee wished to withhold.
    In finding that attorney-client privilege attached to
    communications between Sunrise and Appellee, the Magistrate
    Judge looked to both Maryland and D.C. law, and held that
    both states recognize that attorney-client privilege extends to
    communications between a client’s agent and his attorney. See
    
    id. at *1–2;
    Baylor, 130 F. Supp. 3d at 330 
    n.2 (explaining that
    the court need not resolve a dispute regarding which state’s law
    applied because there were no substantive differences between
    the two jurisdictions (citing Cruz v. Am. Airlines, 
    356 F.3d 320
    ,
    332 (D.C. Cir. 2004))); see also In re Sealed Case (Medical
    Records), 
    381 F.3d 1205
    , 1212 (D.C. Cir. 2004) (noting that
    when an individual asserts “state claims,” such as the DCDCL
    claims at issue here, “state privilege law applies”). We need not
    address this determination because Appellant does not contest
    it on appeal.
    The arguments advanced by Appellant before this court
    speak only to the questions of: (1) whether Appellee provided
    “record evidence” in support of its claims regarding the nature
    of the relationships between Appellee, Sunrise and Arrowood,
    Br. for Appellant at 65; and (2) whether two cases, E.I. du Pont
    de Nemours & Co. v. Forma-Pack, Inc., 
    718 A.2d 1129
    (Md.
    1998) and J.H. Marshall & Associates., Inc. v. Burleson, 313
    
    18 A.2d 587
    (D.C. 1973), preclude this court from holding that
    attorney-client privilege could attach to the communications at
    issue. We find that the District Court did not abuse its
    discretion in resolving these issues. We are also unpersuaded
    by Appellant’s claim that the District Court abused its
    discretion in refusing to award her attorney’s fees for her
    efforts in relation to this matter.
    The District Court properly found that Appellee had
    “proffered adequate evidence” to support its assertion that
    Sunrise served as Arrowood’s agent and an attorney-client
    relationship existed between Appellee and Arrowood. See
    
    Baylor, 130 F. Supp. 3d at 331
    ; 
    id. at 330
    (noting that “[a]t
    bottom, most of [Appellant’s] objections boil down to her
    claim that [Appellee] failed to offer evidence sufficient to show
    an agency relationship between Arrowood and Sunrise”).
    Appellee offered an affidavit describing the relationship
    between Arrowood and Sunrise and two “authorizations by
    Arrowood for Sunrise to retain counsel.” See 
    id. at 331;
    Appellee’s Opposition to Appellant’s Motion to Compel, Dkt.
    No. 72-2, Ex. 4, at 41–42; Dkt. No. 72-3, Ex. 4, at 64–65; Dkt.
    No. 73-4, Ex. 5, at ⁋⁋ 4–5. Although the affidavit is spare, we
    cannot say that the District Court abused its discretion in
    holding that the Magistrate Judge’s determination that this
    evidence sufficed to support a finding of attorney-client
    privilege was not clearly erroneous or contrary to law.
    Appellant raises two additional arguments to suggest that
    attorney-client privilege cannot attach to the disputed
    communications. First, she contends that attorneys engaged in
    the business of debt collection cannot invoke this privilege. Br.
    for Appellant at 64 (citing E.I. du Pont, 
    718 A.2d 1129
    ). The
    precedent she cites in support of this claim, E.I. du Pont, is
    distinguishable from the instant case. In E.I. du Pont, the court
    held that the privilege did not apply to communications
    19
    between a corporation and a “non-lawyer collection agency”
    where the corporation had hired this agency only “for the
    typical business purpose of collecting a debt” even though the
    agency had subsequently hired an attorney to “litigate the debt
    collection matter after [the agency’s] efforts [to collect on the
    debt] proved 
    unsuccessful.” 718 A.2d at 1141
    –42. It justified
    this decision by noting that the agency “may certainly have
    been [the corporation’s] agent for the business purpose of
    collecting [a] debt” but it was “not hired as an agent for
    purposes of litigation.” 
    Id. at 1142.
    Here, however, the
    Magistrate Judge specifically found that Sunrise was hired only
    for “the limited purpose of finding an attorney to help
    Arrowood collect [Appellant’s] debt” and never itself
    attempted to undertake “direct collection actions” against
    Appellant. Baylor, 
    2015 WL 4624090
    , at *3–4. We find that
    the District Court properly held that the Magistrate Judge was
    not clearly erroneous in determining that this precedent did not
    preclude Appellee from claiming that certain of its
    communications with Sunrise were covered by attorney-client
    privilege. See Baylor, 
    130 F. Supp. 3d
    . at 334–35.
    Second, Appellant asserts that Sunrise’s actions constitute
    the unauthorized practice of law and, as such, attorney-client
    privilege cannot attach to its communications. In support of this
    claim, Appellant draws upon J.H. Marshall, in which the D.C.
    Court of Appeals held that a collection agency that filed suit to
    collect on a debt assigned to it by a creditor had engaged in the
    unauthorized practice of 
    law. 313 A.2d at 590
    –91. Central to
    the D.C. Court of Appeals’ reasoning in that case was its belief
    that a collection agency could not “interpose itself between a
    creditor and an attorney seeking to collect the creditor’s claim,”
    
    id. at 595,
    and a concern that the collection agency in J.H.
    Marshall was “sell[ing] the services of a lawyer, whom it
    controls and directs, thereby destroying the privity between
    attorney and client,” 
    id. at 597.
    However here the Magistrate
    20
    Judge specifically held that Sunrise served only to find “an
    attorney to help Arrowood collect [Appellant’s] debt.” Baylor,
    
    2015 WL 4624090
    , at *4. The Magistrate Judge made no
    findings that Sunrise ever attempted to collect on Appellant’s
    debt on its own or otherwise serve as anything other than an
    “intermediary between Arrowood and [Appellee].” 
    Id. at *3.
    In
    the absence of additional findings suggesting that Sunrise
    controlled and directed Appellee’s conduct, we hold that the
    District Court did not abuse its discretion in affirming the
    Magistrate Judge’s determination that Sunrise did not engage
    in the unauthorized practice of law.
    Finally, Appellant claims that the District Court abused its
    discretion in refusing to award her attorney’s fees relating to
    her Motion to Compel production of communications between
    Appellee and Sunrise. However, this motion was only partially
    successful, and Federal Rule of Civil Procedure 37(a)(5)(C)
    vests the District Court with discretion to “apportion . . .
    reasonable expenses,” if such a motion is “granted in part and
    denied in part,” as it was here. See Order, JA 185. We see no
    abuse of discretion in the District Court’s determination that
    Appellant’s limited success and “unduly contentious and
    overly lengthy pleadings” did not entitle her to attorney’s fees
    and costs. Baylor, 
    130 F. Supp. 3d
    at 337.
    E. Appellant’s DCDCL Claims
    In her Complaint, Appellant asserted that Appellee’s
    conduct had violated a variety of provisions of the DCDCL, a
    statute which prohibits creditors and debt collectors from
    engaging in certain activities such as “collect[ing] any money
    . . . by means of threat [or] coercion.” D.C. CODE § 28-3814(c);
    see Complaint, JA 29–31. Only two of these claims survived
    Appellee’s Motion to Dismiss: (1) Appellant’s contention that
    Appellee misrepresented the amount that she owed in its
    21
    various letters to her, and (2) her argument that Appellee
    improperly contacted her after she retained counsel. See
    
    Baylor, 55 F. Supp. 3d at 49
    –53. Following a protracted
    discovery process, the District Court granted Appellee’s
    Motion for Summary Judgment and denied Appellant’s Motion
    for Partial Summary Judgment regarding these claims. We
    affirm this decision.
    A creditor or debt collector is subject to liability under the
    DCDCL only when a claimant offers substantial evidence to
    prove a “willful violation” of the law. See D.C. CODE § 28-
    3814(j)(1). We note, as the District Court did in the proceeding
    below, that neither this court nor the D.C. Court of Appeals
    appears to have set forth the standard for determining what
    constitutes “willful” conduct. While we can find no fault in the
    District Court’s decision to treat this term as embracing “not
    only knowing violations of [the DCDCL], but reckless ones as
    well,” we refrain, out of deference to the D.C. Court of
    Appeals, from specifically adopting this standard when
    interpreting this statute. 
    Baylor, 174 F. Supp. 3d at 153
    (quoting Safeco Ins. Co. of Am. v. Burr, 
    551 U.S. 47
    , 57
    (2007)). Instead, we note simply that no definition of
    willfulness advanced by any party in this litigation suggests
    that Appellee’s conduct can be viewed as a “willful” violation
    of this law. See 
    id. at 153
    n.5 (summarizing definitions of
    “willfulness” advanced by Appellant in the proceeding below,
    including her claim that this standard is satisfied if Appellee
    “knowingly and intentionally committed an act in conscious
    disregard for the rights of others” or violates the statute
    “voluntarily with either an intentional disregard of, or plain
    indifference to, the Act’s requirements”); Br. for Appellee at
    15 (adopting District Court’s interpretation of willfulness).
    In reviewing Appellant’s contention that the District Court
    erred in granting Appellee’s Motion for Summary Judgment
    22
    and denying her Partial Motion for Summary Judgment, this
    court must determine whether a genuine dispute as to any
    material fact exists when “viewing the evidence in the light
    most favorable to the non-movant.” Wheeler v. Georgetown
    Univ. Hosp., 
    812 F.3d 1109
    , 1113 (D.C. Cir. 2016). We are
    cognizant that where, as here, we consider cross-motions for
    summary judgment, we must accord both parties the solicitude
    owed non-movants. Nevertheless, in this case, in order to
    resolve the parties’ disputes over the DCDCL claims, it will
    suffice for us to address Appellant’s claims in order and assess
    the evidence in the light most favorable to her. As we explain
    below, even on these terms, Appellant’s claims fail.
    1. D.C. CODE § 28-3814(g)(5): Appellee’s Contact With
    Appellant After She Retained Counsel
    Section 28-3814(g)(5) of the DCDCL bars “debt
    collector[s] . . . [from using] unfair or unconscionable means to
    collect or attempt to collect on any claim . . . [by
    communicating] with a consumer whenever it appears that the
    consumer has notified the creditor that he is represented by an
    attorney and the attorney’s name and address are known.”
    Neither party disputes the fact that Appellant received a letter
    from Appellee after her counsel had informed it to cease
    contacting Appellant directly. Appellee, however, notes that
    this letter was addressed to Appellant’s counsel, and attributes
    its appearance at Appellant’s doorstep to a “computer error.”
    Declaration of Mitchell Rubenstein, JA 508. In an affidavit
    attached to Appellee’s Motion for Summary Judgment, its
    president explained that Appellee’s computer system had
    merely “failed to update the address on the letter to reflect
    [Appellant’s counsel’s] mailing address.” 
    Id. Appellant, meanwhile,
    argues that Appellee lacked
    “procedures reasonably calculated to avoid [this] error” and
    23
    claims that Appellant’s explanation for its failure to direct all
    of its communications to Appellant’s counsel in its Motion for
    Summary Judgment differs from that proffered in its Motion to
    Dismiss. Appellant’s Opposition to Appellee’s Motion for
    Summary Judgment, Dkt. No. 90, at 5; see Br. for Appellant at
    58. Yet, the record contains evidence that Appellee did, in fact,
    have procedures which explicitly barred its staff from
    “contact[ing] or respond[ing] to a consumer if the consumer is
    represented by counsel.” 
    Baylor, 174 F. Supp. 3d at 159
    .
    Furthermore, as the District Court noted, there is no reason why
    Appellee cannot offer “an alternative explanation for its
    conduct” at summary judgment. See 
    id. at 158–59
    n.9. Because
    Appellee’s assertion that the letter was mistakenly sent to
    Appellant’s home due to a computer error is not controverted
    by anything in the record, we find that, even assessing the
    evidence in the light most favorable to Appellant, she has failed
    to raise a genuine question of material fact as to whether
    Appellee violated § 28-3814(g)(5) of the DCDCL. See Johnson
    v. Perez, 
    823 F.3d 701
    , 705 (D.C. Cir. 2016) (noting that a court
    “may not . . . believe one witness over another . . . [but] if one
    party presents relevant evidence that another party does not call
    into question factually, the court must accept the
    uncontroverted fact”).
    2. D.C.     CODE      § 28-3814(f)(5): Appellee’s
    Misrepresentations Regarding the Amount that
    Appellant Owed
    D.C. CODE § 28-3814(f)(5) provides that a debt collector
    may not “use any fraudulent, deceptive, or misleading
    representation or means to collect or attempt to collect claims
    . . . [via] any false representation or implication of the
    character, extent, or amount of a claim against a consumer.”
    There is no question that Appellee provided different figures
    for the amount that Appellant owed on her first and second set
    24
    of loans in its various letters to her. However, Appellee’s
    president avers that these errors were due to its reliance on
    Sunrise’s representation of the “amount forwarded” for
    collection from Arrowood. Declaration of Mitchell
    Rubenstein, JA 506. He stated that during Appellee’s fifteen
    year “relationship with Sunrise . . . . [he had] found that the
    ‘amount referred’ listed in [its] referral form to be [an] accurate
    statement as to the present balance owed on [an individual’s]
    debt” and that Appellee had not “knowingly failed to include
    accrued interest” in its February 21 and August 22, 2013 letters
    “or otherwise misstate the amount” Appellant owed. 
    Id. at 506–
    508.
    In response, Appellant puts forth a slew of claims
    regarding the training Appellee’s employees received and the
    roles which non-attorneys perform in attempting to collect on
    various debts. See Memorandum in Support of Appellant’s
    Motion for Partial Summary Judgment, Dkt. No. 91-1, at 2–6;
    Opposition to Appellee’s Motion for Summary Judgment, Dkt.
    No. 90, at 5–7; Reply to Opposition to Motion for Partial
    Summary Judgment, Dkt. No. 103, at 4–16. Only two appear
    to be relevant to the specific question of whether Appellee
    willfully misrepresented the amount that Appellant owed: (1)
    Appellant’s claim that Appellee failed to “maintain or
    implement any practices or procedures to prevent its employees
    and managing partner from demanding inaccurate amounts in
    its demand letters” and lacks “any procedures relating to the
    DCDCL,” Dkt. No. 103, at 4; see Br. for Appellant at 56; and
    (2) her argument that a conversation between Appellee and
    Sunrise, in which Appellee asked if it was possible to “make
    things simple” by applying an interest rate of 3.75% from the
    date of Appellant’s last payment to her debt after Sunrise had
    informed Appellee the loans had been “accruing interest at 4%
    since placement,” demonstrated that Appellee permitted its
    employees to falsify the amount of debt owed by the
    25
    individuals it sent collection letters to. Collection Notes, JA
    489–90; Br. for Appellant at 58–59.
    The first of these arguments is easily set aside. As the
    District Court noted, Appellee maintains policies and
    procedures which state that “[p]rior to the issuance and mailing
    of any demand letter, a firm attorney must review the file to
    ensure that . . . [t]he claim amount matches the amount the
    creditor claims is owed.” 
    Baylor, 174 F. Supp. 3d at 157
    .
    Nothing in the record indicates that an attorney did not review
    the demand letters sent to Appellant, or that more specific
    policies are required to ensure that the firm’s policies are in
    step with the requirements of the DCDCL.
    Appellant’s claim that the conversation between Appellee
    and Sunrise regarding the correct interest rate to be applied
    surely does not suffice to demonstrate that Appellee willfully
    misrepresented the amount that Appellant owed. Even
    assessing this evidence in the light most favorable to Appellant,
    what she offers by way of argument is not enough to show a
    willful violation of the law. Indeed, if anything, the interaction
    appears to demonstrate that Appellee was attempting to bring
    the interest rate it would relay to Appellant in line with the
    information it had been provided regarding this debt, rather
    than conjure an interest rate “on a whim,” as Appellant claims.
    See Dkt. No. 84-4, Ex. 3, at 13 (noting that the “interest
    amount” had been calculated through “8-12-11,” that the
    interest rate was 3.75%, and that the last date Appellant had
    paid was 10-21-11); Appellee’s Opposition to Motion to
    Compel, Dkt. No. 71, at 4 (describing this document as the
    “account referral and suit authorization from” Sunrise to
    Appellee). In other words, the uncontested facts hardly support
    an inference that Appellee acted to willfully violate the law.
    26
    In light of the record before us, and after having reviewed
    the claims de novo, we affirm the District Court’s decision to
    grant Appellee’s Motion for Summary Judgment on
    Appellant’s DCDCL claims.
    III. CONCLUSION
    For the reasons set forth above, we remand the District
    Court’s Order awarding Appellant attorney’s fees in relation to
    her FDCPA claim so that it may review the Magistrate Judge’s
    Report and Recommendation on this matter de novo. We affirm
    all of the other Orders challenged in this appeal.
    KAREN LECRAFT HENDERSON, Circuit Judge, concurring:
    It is a time-honored bargaining tactic: make an unreasonable
    opening offer in an effort to “anchor” the ensuing give-and-
    take to an artificially high (or low) range of prices. Russell
    Korobkin, Aspirations and Settlement, 88 CORNELL L. REV. 1,
    32 (2002). Even if the offer has no basis in reality and is
    rejected out of hand, it may for psychological reasons yield an
    artificially high (or low) final price. 
    Id. at 32
    & nn.151-53
    (citing evidence that people “often begin [a negotiation] with a
    reference value . . . and then adjust from that point to arrive at
    their final determination,” even if starting point does “not bear
    a rational relationship to the item subject to valuation”). That
    may be fine for selling a car or conducting a business
    negotiation. But a request for attorney’s fees is not a
    negotiation.
    Federal fee-shifting statutes typically authorize the
    recovery of a reasonable attorney’s fee. If a party seeks more
    than that—making an excessive demand in hopes that the
    award, although short of the demand, will be artificially high—
    a district court can impose a sanction to deter future violations
    and to protect the integrity of its proceedings. In particular,
    the court has discretion to deny an award altogether or “impose
    a lesser sanction, such as awarding a fee below what a
    ‘reasonable’ fee would have been.” Envtl. Defense Fund, Inc.
    v. Reilly, 
    1 F.3d 1254
    , 1258 (D.C. Cir. 1993).
    I say all this because Radi Dennis, counsel for plaintiff
    Demetra Baylor, made what I consider a grossly excessive fee
    request. In Baylor’s name, Dennis sought a total of $221,155
    for her work on Baylor’s $1,001 settlement and on the fee
    request itself. 1 The $221,155 demand was more than five
    times the $41,990 that a magistrate judge determined to be
    1
    For simplicity, I round all monetary figures to the nearest
    dollar and all increments of time to the nearest hour.
    2
    reasonable. Reviewing for clear error, the district court
    overruled objections from both sides and awarded Baylor
    $41,990. The Court today holds, and I agree, that a remand is
    in order because the district court erred by not reviewing the
    magistrate’s recommendation de novo. 2 Maj. Op. 3, 7-12, 26.
    The Court is careful not to dictate the outcome on remand, Maj.
    Op. 3, 12, and rightly so because of the district court’s
    discretion in fee matters, Copeland v. Marshall, 
    641 F.2d 880
    ,
    901 (D.C. Cir. 1980) (en banc). I write separately only
    because, on reviewing the fee order, I am uncertain whether the
    district court recognizes just how broad its discretion is. On
    the extreme facts of this case—and because Dennis is a repeat
    offender, see Jones v. Dufek, 
    830 F.3d 523
    , 529 & n.6 (D.C.
    Cir. 2016) (affirming denial of excessive fee request Dennis
    made on behalf of another client)—I believe the court’s
    discretion includes awarding a fee substantially below an
    otherwise reasonable one.
    I. BACKGROUND
    The Court details many of the facts, Maj. Op. 4-7, but I
    recount a few more to provide context for Baylor’s fee request.
    A. DENNIS’S WORK ON THE FDCPA CLAIM
    AND FEE REQUEST
    Baylor attended graduate school, which she financed with
    student loans. Through an intermediary, one of Baylor’s
    creditors enlisted defendant Mitchell Rubenstein & Associates
    (MRA), a law firm, to collect on the debt. In February 2013,
    MRA sent Baylor the first of several letters about the debt.
    2
    I also agree that the district court correctly disposed of
    Baylor’s claims under District of Columbia law. Maj. Op. 12-26.
    Accordingly, I join the Court’s opinion in full.
    3
    The letters contained minor inadvertent discrepancies about
    (inter alia) the amount Baylor owed. See Maj. Op. 4-5. In
    March 2013, Baylor disputed the debt and retained Dennis for
    $325 per hour on a contingency basis. See Decl. of Radi
    Dennis ¶ 14 (Mar. 12, 2014).
    Dennis almost immediately began researching the viability
    of a claim under the Fair Debt Collection Practices Act
    (FDCPA), 15 U.S.C. §§ 1692 et seq. According to her billing
    records, she performed about 30 hours of FDCPA research
    between April and December 2013. During the same period,
    she had unfruitful settlement discussions with MRA.
    Dennis spent about 56 hours researching, drafting, editing
    and serving Baylor’s complaint against MRA.                The
    complaint—15 pages long and filed in December 2013—
    alleged that MRA had violated the FDCPA and District of
    Columbia (D.C.) law. Eight pages of the complaint were
    devoted to factual allegations and other matters common to all
    counts. Four pages set forth Baylor’s D.C. claims, which were
    ultimately unsuccessful. Only three pages were dedicated
    exclusively to Baylor’s FDCPA claim.
    MRA’s president authorized a $1,001 offer of judgment on
    the FDCPA claim in order “to limit the time and expense of
    litigation.” 3 Aff. of Mitchell Rubenstein ¶ 18 (Mar. 25, 2014);
    see FED. R. CIV. P. 68 (“Offer of Judgment”). MRA’s counsel
    extended the offer to Dennis by certified mail on January 7,
    3
    It did not have the intended effect. See generally Maj. Op.
    1-26; 
    174 F. Supp. 3d 146
    (D.D.C. 2016); 
    130 F. Supp. 3d 326
    (D.D.C. 2015); 
    77 F. Supp. 3d 113
    (D.D.C. 2015); 
    55 F. Supp. 3d 43
    (D.D.C. 2014).
    4
    2014. The offer reached Dennis’s address on January 17 but
    she waited until January 29 to open and read it.
    In the meantime, on January 14, 2014, MRA moved to
    dismiss all counts of the complaint. Between January 18 and
    January 27—a ten-day period during which she should have
    known that MRA had offered to settle the FDCPA claim—
    Dennis wasted more than 87 hours researching and drafting
    Baylor’s opposition to the motion to dismiss. She filed the
    opposition on January 27.
    Dennis finally retrieved the offer of judgment on January
    29, 2014. In the two weeks that followed, she spent about 34
    hours researching Rule 68. Baylor accepted MRA’s offer on
    February 28. The judgment was for $1,001 “plus costs and
    expenses together with reasonable attorney fees for all claims
    under the Fair Debt Collection Practices Act.” J. on Offer and
    Acceptance (Feb. 28, 2014). The reference to “reasonable
    attorney fees” accorded with the FDCPA’s fee-shifting
    provision, which states in relevant part that, “in the case of any
    successful [FDCPA] action,” a debt collector who has violated
    the FDCPA “is liable” to the plaintiff for “the costs of the
    action, together with a reasonable attorney’s fee as determined
    by the court.” 15 U.S.C. § 1692k(a)(3).
    In Baylor’s name, Dennis sought a “lodestar” 4 fee award
    of $155,700 for her work on the FDCPA claim and on the fee
    4
    The “lodestar” method of calculating a fee award “looks to
    the prevailing market rates in the relevant community.” Perdue v.
    Kenny A., 
    559 U.S. 542
    , 551 (2010) (internal quotation omitted). It
    is meant to “produce[] an award that roughly approximates the fee
    that the prevailing attorney would have received if he or she had been
    representing a paying client who was billed by the hour in a
    comparable case.” 
    Id. (emphasis omitted).
                                     5
    request itself. 5 She based the amount on two assertions: (1)
    she had spent a total of 346 hours litigating the FDCPA claim
    and fee motion, including at least 85 hours on the latter; and (2)
    her rate under the “Laffey Matrix” 6 is $450 per hour. She
    subsequently sought another $40,075 for drafting Baylor’s
    reply to MRA’s opposition to the fee motion, 7 bringing the
    tally to $195,775. And then she sought another $25,380 for
    56 hours she allegedly spent responding (and seeking fees on
    the response) to MRA’s five-page motion for sanctions and
    relief from judgment — a motion the district court denied in a
    three-page order. In all, then, Dennis sought $221,155 in
    fees. 8
    5
    Because Baylor did not succeed on her D.C. claims, she
    could not seek a fee award on them. See Brandywine Apartments,
    LLC v. McCaster, 
    964 A.2d 162
    , 169 (D.C. 2009) (“successful”
    claim required).
    6
    The Laffey Matrix provides a “schedule of prevailing rates”
    for attorneys who litigate in the D.C. area. Eley v. District of
    Columbia, 
    793 F.3d 97
    , 100-01 (D.C. Cir. 2015).
    7
    Dennis said she had spent more than 110 hours on the reply
    but was willing to give MRA a “discount.” Supplemental Decl. of
    Radi Dennis ¶ 6(f) (Apr. 1, 2014).
    8
    The $221,155 does not include an additional $48,195 that
    Dennis sought for preparing objections to the magistrate judge’s
    report and recommendation on the fee award. The district court
    concluded that the additional $48,195 was too attenuated from the
    FDCPA claim to be reimbursable. Baylor does not appeal that
    ruling and MRA does not argue that the additional $48,195 is
    relevant to whether the earlier request was outrageously excessive.
    I therefore use $221,155 as an extremely conservative figure for the
    total fee request.
    6
    MRA opposed the fee request, urging the district court to
    deny it in toto because it was grossly exaggerated.
    B. THE DISTRICT COURT’S FEE ORDER
    The district court referred the fee request to a magistrate
    judge, who recommended awarding a fee but reducing the total
    to a reasonable amount: $41,990. Reviewing for clear error,
    the district court overruled both parties’ objections to the
    magistrate’s report and recommendation. 
    77 F. Supp. 3d 113
    ,
    117-23 (D.D.C. 2015). The court adopted the report and
    recommendation and thus awarded $41,990, which it
    considered “quite generous.” 
    Id. at 121;
    see 
    id. at 115,
    124.
    In rejecting Baylor’s claim for a larger award, the district
    court deferred to the magistrate judge’s view that a “reasonable
    attorney” in Dennis’s shoes would have spent about 93 hours
    on the FDCPA claim and the fee request. 
    77 F. Supp. 3d
    at
    121. The court saw no clear error in the magistrate’s
    conclusion that Dennis’s time beyond 93 hours was (1)
    attributable to Baylor’s D.C. claims, 
    id. at 121-22
    & n.6, and
    (2) “wasteful” and “unnecessary” because (inter alia) Dennis
    failed to timely retrieve MRA’s offer of judgment, 
    id. at 121-
    23 & n.5.
    In rejecting MRA’s entreaty to award nothing, the district
    court acknowledged cases permitting it to “reject[] an award
    outright” because of an “outrageous” request. 
    77 F. Supp. 3d
    at 118. Elsewhere the court remarked on the fact that Dennis
    “sought more than $220,000 in fees for a successful FDCPA
    claim worth only $1,001.00 to her client.” 
    Id. at 122.
    But the
    court discerned no clear error in the magistrate judge’s
    recommendation against a sanction. 
    Id. at 118-19.
    Because
    a fee award under the FDCPA “is mandatory in all but the most
    unusual circumstances,” the court was reluctant to deny the fee
    request in its entirety. 
    Id. at 119
    (quoting Carroll v. Wolpoff
    7
    & Abramson, 
    53 F.3d 626
    , 628 (4th Cir. 1995)). And in light
    of the already “significant reduction” to $41,990—a reduction
    the magistrate judge deemed necessary to make the award
    reasonable—the court was unpersuaded that any punitive
    reduction was necessary. 
    Id. Both sides
    appealed. Baylor claims the award is too low
    and MRA claims it is too high.
    II. ANALYSIS
    We and other courts of appeals have held, in several
    different statutory contexts, that a court may punish an
    intolerably excessive fee request by denying any award at all.
    See, e.g., Envtl. Defense Fund, Inc. v. Reilly, 
    1 F.3d 1254
    , 1258
    (D.C. Cir. 1993) (Resource Conservation and Recovery Act, 42
    U.S.C. § 6972(e)); Jordan v. Dep’t of Justice, 
    691 F.2d 514
    ,
    518 & n.37 (D.C. Cir. 1982) (Freedom of Information Act, 5
    U.S.C. § 552(a)(4)(E)); see also, e.g., Scham v. District Courts
    Trying Criminal Cases, 
    148 F.3d 554
    , 556-59 (5th Cir. 1998)
    (Civil Rights Attorney’s Fees Awards Act, 42 U.S.C.
    § 1988(b)), abrogated on other grounds as noted in Bailey v.
    Mississippi, 
    407 F.3d 684
    , 686-87 (5th Cir. 2005); Fair Hous.
    Council v. Landow, 
    999 F.2d 92
    , 96-98 (4th Cir. 1993) (same);
    Lewis v. Kendrick, 
    944 F.2d 949
    , 958 (1st Cir. 1991) (same);
    Brown v. Stackler, 
    612 F.2d 1057
    , 1059 (7th Cir. 1980) (same).
    We have also recognized the authority to “impose a lesser
    sanction, such as awarding a fee below what a ‘reasonable’ fee
    would have been in order to discourage fee petitioners from
    submitting an excessive request.” 
    Reilly, 1 F.3d at 1258
    .
    The district court was hesitant to deny Baylor’s fee request
    in toto because the FDCPA provides for mandatory fee
    shifting.    
    77 F. Supp. 3d
    at 119.            The concern is
    understandable but goes only so far. True, the cases listed
    above involved statutes under which a court “may” award a fee,
    8
    5 U.S.C. § 552(a)(4)(E); 42 U.S.C. §§ 1988(b), 6972(e),
    whereas the FDCPA provides that a defendant “is liable” for a
    fee, 15 U.S.C. § 1692k(a). But at least two courts of appeals
    have suggested the FDCPA permits outright denial in “unusual
    circumstances.” 
    Carroll, 53 F.3d at 628
    (4th Cir.); Graziano
    v. Harrison, 
    950 F.2d 107
    , 114 & n.13 (3d Cir. 1991). And
    even assuming arguendo that some “reasonable” fee is always
    required, 15 U.S.C. § 1692k(a)(3), the statutory text does not
    preclude a court from deciding—consistent with its inherent
    authority to protect the integrity of its proceedings, Chambers
    v. NASCO, Inc., 
    501 U.S. 32
    , 42-51 (1991)—that a
    “reasonable” fee in response to an exorbitant request is a
    nominal amount approaching zero.
    I do not dispute that, if one leaves aside the magnitude of
    the fee request, $41,990 is reasonable — or at least represents
    a non-reversible determination of reasonableness within the
    district court’s broad discretion. See Morgan v. District of
    Columbia, 
    824 F.2d 1049
    , 1066 (D.C. Cir. 1987) (“[W]e are
    ill-positioned to second guess the [district] court’s [fee]
    determination.”). Nor do I contend that the court must
    exercise its discretion to reduce the award for punitive reasons.
    But in deciding whether or not to do so, the court must start
    with the correct legal baseline. See Koon v. United States, 
    518 U.S. 81
    , 100 (1996) (“A district court by definition abuses its
    discretion when it makes an error of law.”). I am not sure the
    court started with the correct baseline here.
    The district court suggested that, in light of the already
    “significant reduction” to $41,990, it did not need to reduce the
    award further as a sanction. 
    77 F. Supp. 3d
    at 119. But the
    question is not whether an award of $41,990 is grossly
    excessive; it is whether a request of $221,155 is grossly
    excessive given that a reasonable fee is $41,990. After all, the
    point is to deter unreasonable requests:
    9
    If . . . the Court were required to award a
    reasonable fee when an outrageously
    unreasonable one has been asked for, claimants
    would be encouraged to make unreasonable
    demands, knowing that the only unfavorable
    consequence of such misconduct would be
    reduction of their fee to what they should have
    asked for in the first place. To discourage such
    greed a severer reaction is needful, and the
    District Court responded appropriately in
    [denying an award entirely].
    
    Brown, 612 F.2d at 1059
    ; see 
    Reilly, 1 F.3d at 1258
    (approving
    Brown’s rationale in our Circuit); 
    Landow, 999 F.2d at 98
    (forbidding “gamesmanship” of filing excessive request “in the
    hope that the district court [will] at least award some,
    preferably high, percentage of the requested fees”); 
    Lewis, 944 F.2d at 958
    (emphasizing that fee request is “not an opening
    gambit in negotiations to reach an ultimate result”).
    None of this is to say that denial or reduction of fees is
    routine punishment. As the Court explained in Jordan:
    Total denial of requested fees as a purely
    prophylactic measure . . . is a stringent sanction,
    to be reserved for only the most severe of
    situations, and appropriately invoked only in
    very limited circumstances. Outright denial
    may be justified when the party seeking fees
    declines to proffer any substantiation in the
    form of affidavits, timesheets or the like, or
    when the application is grossly and intolerably
    exaggerated, or manifestly filed in bad 
    faith. 691 F.2d at 518
    (footnotes omitted). Still, the sanction is not
    as rare as hen’s teeth. In several of the cases cited above, a fee
    10
    was denied or reduced as punishment for a grossly excessive
    request. 
    Reilly, 1 F.3d at 1258
    -60; 
    Scham, 148 F.3d at 556
    -
    59; 
    Landow, 999 F.2d at 96-98
    ; 
    Lewis, 944 F.2d at 954-58
    ;
    
    Brown, 612 F.2d at 1059
    . In Reilly, for example, this Court
    reduced a fee request for “outrageously excessive time entries,”
    noting especially that the attorney had tried to claim hours that
    were “about three times what the work should have 
    required.” 1 F.3d at 1259-60
    . Likewise in Landow, the Fourth Circuit
    reversed a fee award in its entirety because the request on
    which it was based was “outrageously excessive” insofar as it
    did not carve out hours spent on unsuccessful 
    claims. 999 F.2d at 97-98
    . And in Lewis the First Circuit reversed an
    award because the lawyers’ fee request was intolerably out of
    sync with the “degree of success [they] obtained” for their
    
    client. 944 F.2d at 956
    , 958 (internal quotation omitted).
    The sanction may be “strong medicine,” 
    Lewis, 944 F.2d at 958
    ; see 
    Jordan, 691 F.2d at 518
    , but an equally strong case
    can be made for it here. The record suggests that Dennis,
    desiring an artificially large award, impermissibly treated the
    $221,155 fee request as an opening bid. Compare 
    Reilly, 1 F.3d at 1258
    ; 
    Landow, 999 F.2d at 97-98
    ; 
    Lewis, 944 F.2d at 958
    ; 
    Brown, 612 F.2d at 1059
    ; see also Korobkin, Aspirations
    and Settlement, 88 CORNELL L. REV. at 32-33. The hours she
    reported are difficult to explain any other way. She reported
    the 87 hours she had spent opposing MRA’s motion to dismiss.
    She claimed those hours even after realizing they had been
    wasted because she did not timely open her mail. 9 She
    claimed 34 hours for researching Rule 68 when a few hours
    should have sufficed. She claimed at least 85 hours for the fee
    motion itself. She claimed 110 hours—nearly three standard
    work weeks at a total “discount” price of $40,075—for
    9
    It is one thing to make a mistake. It is quite another to bill
    it to someone else, especially when it costs $39,150 (87 x $450).
    11
    replying to MRA’s opposition to the fee motion. And she
    claimed 56 hours for responding (and seeking fees on the
    response) to MRA’s five-page motion for sanctions.
    Through Baylor, Dennis sought more than five times the
    amount the magistrate judge thought reasonable and the district
    court thought “quite generous.” 
    77 F. Supp. 3d
    at 121; see 
    id. at 124.
    In Reilly we cut back a request because (inter alia) the
    lawyer tried to claim hours that were “about three times what
    the work should have 
    required.” 1 F.3d at 1259
    . A fortiori,
    that case counsels a similar result here.
    Moreover, Dennis sought nearly 221 times the $1,001 she
    recovered for Baylor. The client’s “degree of success” is
    ordinarily a “critical factor” in calculating a fee award.
    Hensley v. Eckerhart, 
    461 U.S. 424
    , 436 (1983); see Goos v.
    Nat’l Ass’n of Realtors, 
    68 F.3d 1380
    , 1387 (D.C. Cir. 1995).
    The First Circuit in Lewis believed it “inexcusable” that the
    lawyers there sought “payment . . . amounting to 140 times the
    worth of the 
    injury.” 944 F.2d at 956
    . I believe the same
    conclusion is warranted here. Dennis spent more time
    working on fee matters than on tasks essential to Baylor’s
    FDCPA claim. The time she spent on the fee motion (at least
    85 hours) and the reply to MRA’s fee opposition (110 hours)
    easily exceeded the time she spent researching the FDCPA (30
    hours) and working on Baylor’s complaint (56 hours) — the
    latter of which was devoted in part to D.C. claims that Baylor
    lost. See 
    Landow, 999 F.2d at 97-98
    (fee request excessive
    because it did not discount work on unsuccessful claims). No
    wonder the district court said of the fee request that “the tail
    [is] wagging the dog . . . in this case.” 
    130 F. Supp. 3d 326
    ,
    337 (D.D.C. 2015).
    In short, Dennis lost sight of the real party in interest. As
    further proof, recall that she sought the Laffey rate of $450 per
    12
    hour despite having agreed to represent Baylor for $325 per
    hour. Dennis has not explained the discrepancy, at least not in
    this Court. Nor can the FDCPA support such a windfall. The
    fee-shifting provision states that the defendant is liable to the
    plaintiff for a reasonable attorney’s fee. 15 U.S.C. § 1692k(a)
    (“[A]ny debt collector who fails to comply with any provision
    of this subchapter with respect to any person is liable to such
    person . . . .” (emphasis added)). In other words, the district
    court is to award Baylor whatever the FDCPA litigation
    reasonably cost her. And Baylor’s contingency agreement
    with Dennis manifests that, at least for the latter’s services, the
    litigation cost her $325 per hour. See Decl. of Radi Dennis
    ¶ 14 (Mar. 12, 2014). The extra $125 per hour—a good living
    for most people—is nothing but avarice.
    Importantly, such excess in a fee request is not victimless:
    the money has to come from someone. Here the money comes
    from MRA. 15 U.S.C. § 1692k(a) (“debt collector . . . is
    liable”). Yes, MRA owes damages, costs and a reasonable
    attorney’s fee. But by law that is all it owes. Assuming
    $41,990 is a reasonable attorney’s fee, 10 Dennis improperly
    demanded $179,165 of MRA’s money. Thankfully, the tactic
    did not succeed. If similar demands become the norm,
    however, they will sow distrust and spawn satellite fee
    litigation — one of the last things lawyers and judges should
    be spending their time on. See 
    Carroll, 53 F.3d at 628
    (noting
    10
    Lest it be forgotten, I repeat here that Dennis believes
    $41,990 is unreasonably low. Br. of Appellant 22-48. I have my
    doubts but acknowledge that the matter is for the district court.
    
    Morgan, 824 F.2d at 1066
    . The court may conclude on de novo
    review of the magistrate judge’s report and recommendation that a
    reasonable fee is higher or lower than $41,990. If it does so, the new
    number will become the baseline from which the court must decide
    whether Dennis’s request of $221,155 was grossly excessive.
    13
    “systemic costs” of satellite fee litigation, which is “one of the
    least socially productive types of litigation imaginable”
    (internal quotation omitted)). For fee-shifting to work
    properly, a court must be able to depend on counsel for a
    measured accounting from the outset. Dennis’s accounting
    was nowise measured.
    In the event the district court concludes on remand that the
    fee request was grossly excessive, such that the award needs to
    be further reduced, the following considerations may aid its
    calculation. First, for reasons already explained, I think the
    court should award $325 per hour instead of $450. Second, I
    think the court may deny Dennis any credit for fee-related
    pleadings. See Trichilo v. Sec’y of HHS, 
    823 F.2d 702
    , 708
    (2d Cir. 1987) (“If counsel makes inflated or outrageous fee
    demands, the court could readily deny compensation for time
    spent in pressing them, since that time would not have been
    reasonably spent.” (internal quotation omitted)). Indeed, I do
    not think it would be an abuse of discretion to award Dennis
    the same amount she won for Baylor: $1,001. Steep
    overbilling ought to come at a steep price.
    

Document Info

Docket Number: 16-7070

Citation Numbers: 857 F.3d 939

Filed Date: 5/30/2017

Precedential Status: Precedential

Modified Date: 1/12/2023

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