Sheppard v. Geneva Rock , 2021 UT 31 ( 2021 )


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  •                               
    2021 UT 31
    IN THE
    SUPREME COURT OF THE STATE OF UTAH
    CAROL SHEPPARD,
    Appellant,
    v.
    GENEVA ROCK, GENEVA ROCK PRODUCTS, INC., and DAVID DALBY,
    Appellees.
    No. 20190363
    Heard February 17, 2021
    Filed July 15, 2021
    On Direct Appeal
    Third District, Salt Lake
    The Honorable Heather Brereton
    No. 160904293
    Attorneys:
    Emily Adams, Freyja Johnson, Cherise Bacalski,
    Bountiful, for appellant
    Terry Plant, Matthew D. Church, Kirsten S. Ashton,
    Colton A. Matheson, Salt Lake City, for appellees
    JUSTICE PEARCE authored the opinion of the Court in which
    CHIEF JUSTICE DURRANT, ASSOCIATE CHIEF JUSTICE LEE,
    JUSTICE HIMONAS, and JUSTICE PETERSEN joined.
    JUSTICE PEARCE, opinion of the Court:
    INTRODUCTION
    ¶1 A truck hit Carol Sheppard‘s vehicle as she was driving on I-
    15.1 The truck‘s driver, David Dalby, worked for Geneva Rock.
    Sheppard brought a complaint against both Dalby and Geneva Rock
    alleging that Dalby‘s negligence had caused the crash. Sheppard also
    1 There has never been a trial concerning the factual allegations,
    so they remain allegations, not settled facts.
    SHEPPARD v. GENEVA ROCK
    Opinion of the Court
    alleged that Geneva Rock had negligently employed Dalby and
    shared some fault for her injuries. Geneva Rock conceded that Dalby
    was at fault for the collision and then moved to exclude all evidence
    of negligence: both Dalby‘s and its own. The district court excluded
    the evidence of negligence and negligent employment.
    ¶2 Trial proceeded solely on the issue of damages. After
    Sheppard rested her case-in-chief, the district court ruled that the
    jury could not award special damages to Sheppard because she had
    produced insufficient evidence of those damages. The jury returned
    a general damages verdict of $30,000. The district court then granted
    Geneva Rock‘s renewed motion for judgment as a matter of law and
    vacated the jury‘s verdict. The court reasoned that Sheppard failed to
    produce evidence sufficient to meet the requirements that Utah Code
    section 31A-22-309 puts in place for plaintiffs seeking general
    damages in certain cases.
    ¶3 Sheppard argues that the district court erred when it:
    (1) overturned the jury‘s general damages verdict; (2) found that
    Sheppard had introduced insufficient evidence to permit the jury to
    consider special damages; and (3) concluded that the law required it
    to exclude evidence of Geneva Rock‘s negligent employment of
    Dalby. We reverse and remand.
    BACKGROUND
    ¶4 While driving on I-15 in July of 2012, Sheppard heard a loud
    bang. Her car spun and Sheppard found herself facing the wrong
    way in the middle of the freeway. She couldn‘t open the driver‘s side
    door. Sheppard climbed over her center console and exited on the
    passenger‘s side. As she climbed out, she felt a severe pain in her
    back. An ambulance transported her to an emergency room where
    she received stitches for a cut she sustained on her arm.
    ¶5 At the emergency room, Sheppard was diagnosed with ―left
    flank and abdominal contusion.‖ Later that month, her primary care
    physician diagnosed her with lower back strain. In the following
    year, Sheppard received treatment for lower back pain from a
    chiropractor and two courses of treatment from physical therapists.
    ¶6 A year after the crash, Sheppard relocated to Virginia. There,
    she sought treatment for her back from two different primary care
    clinics and a physical therapy clinic. That treatment continued
    through October 2015. The physical therapy clinic, operated by a
    therapist named Scott Roberts, charged her more than $65,000.
    ¶7 Although Sheppard had occasionally experienced back pain
    before the collision, a review of her medical records showed that she
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    Opinion of the Court
    did not complain of back pain or receive treatment for it before the
    collision.
    ¶8 Geneva Rock employed Dalby, the truck driver who struck
    Sheppard‘s car. A witness to the collision reported that Dalby was
    ―making a turn into [Sheppard‘s] lane‖ and ―actually crossed into
    that lane and made connection with her vehicle at that point.‖
    ¶9 Sheppard alleges that Dalby was accused of violating driving
    laws many times prior to the accident. Geneva posted safe driving
    stickers on its trucks that provided a number for motorists to call if
    they saw a Geneva Rock driver engage in unsafe driving. On at least
    eight separate occasions, Geneva Rock had received reports that
    Dalby ran red lights or stop signs, drove too fast for the conditions,
    wove in and out of traffic, failed to use signals, made improper lane
    changes, tailgated, failed to stay in his lane, or was otherwise
    discourteous.2
    ¶10 On another occasion, Geneva Rock sent Dalby home when
    a random drug and alcohol test revealed that he had arrived to work
    with a blood alcohol content of .029. Dalby received a verbal
    warning from Geneva Rock for that offense.
    ¶11 Within hours of the crash with Sheppard, Geneva Rock
    tested Dalby for alcohol, but Geneva Rock lost the test results.
    Geneva Rock later determined that Dalby was at fault for the
    accident and suspended him without pay, initially for five days, but
    then reduced it to four.3
    ¶12 While Dalby drove for Geneva Rock, Geneva Rock
    provided an incentive program for its drivers. The program tracked
    how many tons of material drivers moved for the company and
    2  Dalby denies that many of the reported incidents occurred.
    Dalby claimed Geneva Rock eventually ended the safe driving
    sticker program because other Geneva Rock truck drivers had called
    in false reports about him. But he admitted that Geneva Rock still
    received complaints about his driving after the program had ended.
    Dalby claimed, however, that the reports were ―[v]ery few and far
    between.‖
    3 Dalby signed the agreement suspending him but wrote ―in
    protest‖ next to his name.
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    SHEPPARD v. GENEVA ROCK
    Opinion of the Court
    compiled that into an ―efficiency‖ score. Dalby received the highest
    efficiency score in the company several times.4
    ¶13 Sheppard filed a complaint alleging that Dalby‘s negligent
    driving injured her. She also alleged that Geneva Rock negligently
    employed Dalby by failing to adequately supervise and train him.
    Dalby and Geneva Rock initially denied Sheppard‘s complaint in its
    entirety. They also alleged that Sheppard‘s fault for the accident was
    as much as, or more than, their own.
    ¶14 Ten months after the end of fact discovery and near the eve
    of trial, Geneva Rock and Dalby admitted liability for the accident.
    Two days before trial was set to begin, the district court ruled that all
    evidence of defendants‘ negligence was irrelevant because Geneva
    Rock had admitted that Dalby was negligent and that respondeat
    superior made Geneva Rock liable for Dalby‘s negligence. Among
    other things, the district court barred the admission of the evidence
    Sheppard had collected about Dalby‘s seemingly checkered driving
    record and Geneva Rock‘s efficiency incentive program.
    ¶15 The parties proceeded to trial with damages as the only
    issue. Sheppard took the stand and described the crash, the pain she
    felt in her back, the cut she received on her arm, and the scar that the
    cut left behind. Sheppard recounted her treatment history following
    the collision, beginning with her emergency room visit immediately
    following the crash and extending to the physical therapy Roberts
    provided after she moved to Virginia.
    ¶16 During trial, Sheppard called an expert witness, Dr.
    Erekson, a physical therapist. Erekson testified that Roberts had
    billed Sheppard roughly $65,000 for physical therapy. In response to
    questioning, Dr. Erekson opined that, of that amount, only $28,685
    was ―justified.‖
    ¶17 After Sheppard rested her case, Geneva Rock moved for
    judgment as a matter of law. Geneva Rock argued that Sheppard had
    not introduced sufficient evidence to allow the jury to award general
    or special damages.5
    4 Some years, Dalby received no reward for his efficiency; others,
    he received movie tickets, restaurant coupons, and Geneva Rock golf
    shirts.
    5 General and special damages (also known as specific damages)
    are two different kinds of damages that are ―meant to measure
    (continued . . .)
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    Opinion of the Court
    ¶18 With regard to special damages, Geneva Rock argued that
    Sheppard had not introduced sufficient evidence of her medical
    expenses to recover the expenses as special damages, because she
    had not introduced medical records. And, in the same vein, Geneva
    Rock argued that Sheppard had not provided evidence that the
    accident with Dalby caused the injuries for which she sought
    treatment—also preventing an award of special damages.
    ¶19 Geneva Rock further contended that Sheppard could not
    seek general damages because she did not satisfy the requirements
    of Utah Code section 31A-22-309 (the Personal Injury Protection
    statute or PIP statute). The PIP statute requires that, in certain
    circumstances, plaintiffs must prove that they have suffered one of
    six categories of damages before they can ask for an award of general
    damages.6
    different types of harm.‖ Pinney v. Carrera, 
    2020 UT 43
    , ¶ 34, 
    469 P.3d 970
    . General damages, ―which are sometimes referred to as ‗pain and
    suffering‘ or ‗noneconomic‘ damages, measure the amount needed
    to compensate an individual for a ‗diminished capacity for the
    enjoyment of life.‘‖ 
    Id. ¶ 36
     (citation omitted). ―In other words,
    general damages attempt to measure ‗the difference between what
    life would have been like without the harm done . . . and what it is
    like‘ as a result of the harm.‖ 
    Id.
     (alteration in original) (citation
    omitted).
    By contrast, specific damages ―measure harm that is ‗considered
    more finite, measureable, and economic because [it is] more easily
    calculated‘ in specific dollar amounts.‖ 
    Id. ¶ 35
     (alteration in
    original) (citation omitted) (internal quotation marks omitted). ―In
    other words, specific (or ‗economic‘) damages are ‗hard amounts
    [that are] subject to careful calculation‘ such as the cost of ‗medical
    and other necessary care‘ or a decrease in ‗earning ability.‘‖ 
    Id.
    (alteration in original) (citation omitted) (internal quotation marks
    omitted).
    6   Utah Code section 31A-22-309(1)(a) states:
    A person who has or is required to have direct benefit
    coverage under a policy which includes personal injury
    protection may not maintain a cause of action for
    general damages arising out of personal injuries
    alleged to have been caused by an automobile accident,
    except where the person has sustained one or more of
    the following:
    (continued . . .)
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    SHEPPARD v. GENEVA ROCK
    Opinion of the Court
    ¶20 Sheppard argued that she met the PIP statute‘s
    requirements in two ways. She pointed to testimony concerning the
    medical bills she had incurred—bills that far exceeded the $3,000
    that the PIP statute requires. She also contended that she had
    suffered a ―permanent disfigurement‖ evidenced by a small scar that
    resulted from the cut she had sustained in the accident.
    ¶21 The district court partially granted Geneva Rock‘s motion
    for judgment as a matter of law. The court allowed the case to go to
    the jury on the issue of general damages. But the court found that
    Sheppard had not introduced sufficient evidence supporting a claim
    for special damages.
    ¶22 The jury returned a verdict for Sheppard and awarded her
    $30,000 in general damages. Defendants promptly renewed their
    motion for judgment as a matter of law. The district court granted
    the motion, concluding that Sheppard had not produced evidence
    satisfying any of the PIP statute‘s threshold criteria. Sheppard
    appealed.
    ¶23 On appeal, Sheppard requests alternative forms of relief.
    Sheppard asks that we reinstate the jury‘s general damages verdict.
    Alternatively, she asks us to give her a new trial if we decide that the
    district court improperly prevented her from seeking special
    damages. She also asks us to grant her a new trial if we find that the
    district court improperly excluded evidence of Geneva Rock‘s
    negligent employment. We conclude that Sheppard is entitled to a
    new trial because the district court erred when it granted the
    renewed motion for judgment as a matter of law. Because the issues
    might reemerge on remand, we hold that the district court erred
    when it excluded evidence of Geneva Rock‘s negligence and when it
    concluded that Sheppard had failed to qualify for general damages
    under the PIP statute.
    (i)     death;
    (ii)    dismemberment;
    (iii)   permanent disability or permanent impairment
    based upon objective findings;
    (iv)    permanent disfigurement;
    (v)     a bone fracture; or
    (vi)    medical expenses to a person in excess of $3,000.
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    STANDARD OF REVIEW
    ¶24 Sheppard argues that the district court erred when it
    granted Geneva Rock‘s motion for judgment as a matter of law on
    her claim for special damages. ―This [c]ourt‘s standard of review of a
    [judgment as a matter of law] is the same as that imposed upon a
    trial court.‖ Gables at Sterling Vill. Homeowners Ass’n, Inc. v.
    Castlewood-Sterling Vill. I, LLC, 
    2018 UT 04
    , ¶ 21, 
    417 P.3d 95
     (first
    alteration in original) (citation omitted). ―A trial court is justified in
    granting a [judgment as a matter of law] only if, examining all
    evidence in a light most favorable to the non-moving party, there is
    no competent evidence that would support a verdict in the non-
    moving party‘s favor.‖ See 
    id.
     (citation omitted). So, as with a
    judgment as a matter of law following a renewed motion under Utah
    Rule of Civil Procedure 50(b), we will affirm a judgment as a matter
    of law under rule 50(a) only if there is ―no competent evidence‖ to
    support Sheppard‘s claims. See 
    id.
     (citation omitted).
    ¶25 Sheppard also asks us to reverse the district court‘s
    decision to grant Geneva Rock‘s renewed judgment as a matter of
    law that vacated her award of general damages. In reviewing a trial
    court‘s denial of a motion for judgment as a matter of law or a
    renewed motion as a matter of law ―on the basis of insufficiency of
    the evidence, ‗we follow one standard of review: We reverse only if,
    viewing the evidence in the light most favorable to the prevailing
    party, we conclude that the evidence is insufficient to support the
    verdict.‘‖ Brewer v. Denver & Rio Grande W. R.R., 
    2001 UT 77
    , ¶ 33, 
    31 P.3d 557
     (citation omitted).
    ¶26 Finally, Sheppard contends that the district court erred
    when it granted Geneva Rock‘s motion in limine to exclude all
    evidence of negligence, a holding that implicitly invokes Utah Rule
    of Evidence 402.7 We typically ―review the admissibility of evidence
    under rule 402 for an abuse of discretion.‖ Wilson v. IHC Hosps., Inc.,
    
    2012 UT 43
    , ¶ 24, 
    289 P.3d 369
    . But we have noted that,
    7   Utah Rule of Evidence 402 states,
    Relevant evidence is admissible unless any of the
    following provides otherwise:
    ● the United States Constitution;
    ● the Utah Constitution;
    ● a statute; or
    ● rules applicable in courts of this state.
    Irrelevant evidence is not admissible.
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    SHEPPARD v. GENEVA ROCK
    Opinion of the Court
    [w]hen district courts have discretion to weigh factors,
    balance competing interests, or otherwise choose
    among a range of permissible approaches or outcomes,
    those discretionary determinations must rest upon
    sound legal principles. For that reason, when a legal
    conclusion is embedded in a district court‘s
    discretionary determination, we peel back the abuse of
    discretion standard and look to make sure that the
    court applied the correct law.
    State v. Boyden, 
    2019 UT 11
    , ¶ 21, 
    441 P.3d 737
    . Here, the district
    court‘s order rested on its legal conclusion that Utah law prevents
    Sheppard from introducing evidence of Geneva Rock‘s and Dalby‘s
    negligence after they admitted liability. We review that legal
    conclusion for correctness. See 
    id.
    ANALYSIS
    I. SHEPPARD WAS ENTITLED TO ASK THE JURY
    TO AWARD SPECIAL DAMAGES
    ¶27 Sheppard claims that the district court erred when it
    granted Geneva Rock‘s motion for judgment as a matter of law on
    her claim for special damages. The district court reasoned that
    Sheppard had failed to produce sufficient evidence of those damages
    to permit a jury to rule in her favor.
    ¶28 It appears the district court was persuaded by Geneva
    Rock‘s argument that Sheppard had failed to demonstrate that the
    accident had caused her to incur the medical bills she introduced at
    trial. Geneva Rock argued that ―there‘s an element of causation
    that‘s still remaining to be proved here.‖ ―That element is not did the
    accident happen, it‘s did this accident cause the injury.‖ Pointing to
    the lack of expert testimony on causation, Geneva Rock contended
    that, under Utah law, ―only [in] the most obvious cases is counsel
    exempted from the requirement of putting forth expert testimony to
    establish causation.‖
    ¶29 Sheppard acknowledged that she had not called an expert
    to testify concerning causation, but she argued that she satisfied the
    ―common knowledge exception when it goes to causation.‖ That is,
    she contended that causation was in the common knowledge of the
    jury and, therefore, she was not required to call an expert to opine
    that a car crash could cause back pain requiring medical treatment.
    ¶30 The district court granted the motion with respect to special
    damages. The court explained,
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    Opinion of the Court
    My ruling is that it is within the common knowledge
    that the crash caused the injuries that [Sheppard]
    testified to. Where I depart from that is that you‘ve put
    into evidence a course of treatment that occurred two
    years later [from Roberts] without anyone testifying
    that that treatment was necessitated by the injury. And
    that‘s where the distinction lies. So I do think that it‘s
    not within the common knowledge and experience of a
    jury that dry needling and 91 sessions with a physical
    therapist and the type of treatment that was provided
    by Mr. Roberts . . . was required to treat the injury.
    That‘s not within anyone‘s common experience.
    In other words, the district court concluded that a jury would
    commonly know that a car accident could cause injuries inflicting
    back pain which could require some treatment or medical attention
    soon thereafter, but that a jury would not commonly know that
    treatment received two years later was a result of that accident. The
    district court also appears to have concluded that Sheppard lacked
    evidence that, even if the accident caused the injury, some of the
    particular treatments she received were required to treat that injury.
    And that knowledge of what treatments are necessary for lower back
    pain is not within the common understanding of a jury.
    ¶31 Under Utah law, ―once injuries have been shown, evidence
    is required to show that the medical expenses accurately reflect the
    necessary treatment that resulted from the injuries and that the
    charges are reasonable.‖ Gorostieta v. Parkinson, 
    2000 UT 99
    , ¶ 35, 
    17 P.3d 1110
    . It is, of course, the plaintiff‘s burden to produce this
    evidence. See 
    id. ¶ 35 n.8
    . But we have held that expert testimony is
    not necessarily required to prove that a particular injury caused
    certain damages when the link between injury and treatment ―would
    be clear to a lay juror who has no medical training—i.e., when the
    causal connection is readily apparent using only ‗common
    knowledge.‘‖ Bowman v. Kalm, 
    2008 UT 9
    , ¶ 9, 
    179 P.3d 754
    . When
    causation falls within this common knowledge exception, a court
    ―may excuse a lack of expert testimony in some circumstances.‖ 
    Id. ¶32
     For example, in Bowman, we considered the claim of a
    husband whose wife had been killed after a bedroom dresser fell and
    pinned her to a bed frame. 
    Id. ¶ 3
    . She asphyxiated under the
    dresser‘s weight. 
    Id.
     The husband filed suit against his wife‘s
    psychiatrist claiming that the doctor had ignored his wife‘s
    proclivity to ―overdose on sleeping medication and to be clumsy due
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    SHEPPARD v. GENEVA ROCK
    Opinion of the Court
    to medication.‖ 
    Id. ¶ 4
    . The husband argued that the psychiatrist
    breached his duty of care when he prescribed her sleeping pills. 
    Id. ¶33
     The husband introduced expert testimony opining that the
    doctor had breached the standard of care by prescribing a particular
    medication. 
    Id.
     But the expert did not opine on whether the
    psychiatrist‘s alleged malpractice was the proximate cause of his
    patient‘s death. 
    Id. ¶ 5
    . The district court granted summary
    judgment, noting the lack of ―expert testimony establishing a link
    between the alleged negligence‖ and the wife‘s demise. 
    Id. ¶34
     We reversed. We concluded that the case fell within the
    common knowledge exception. We reasoned that the ―causal
    connection between a decedent made clumsy due to a doctor‘s
    negligence, and that decedent‘s death due to a dresser being pulled
    down on top of her, is not one that requires specialized medical
    knowledge.‖ 
    Id. ¶ 13
    . And we noted that the ―lack of expert medical
    testimony is not itself a bar‖ to the plaintiff‘s claims. 
    Id. ¶ 14
    . But we
    cautioned that this was ―not to say that the evidence adduced so far
    is necessarily sufficient to prove causation, or that some type of
    expert testimony might not be helpful on the issue.‖ 
    Id. ¶35
     Sheppard points to evidence presented at trial that suggests
    the ―causal connection‖ between the collision, her injury, and the
    treatment she received is ―readily apparent using only ‗common
    knowledge‘‖ under Bowman and therefore an appropriate question
    for the jury. See 
    id. ¶ 9
    . Sheppard testified that she only occasionally
    experienced back pain before the collision. And Geneva Rock‘s
    expert witness noted for the jury that her medical records showed
    that she did not complain of back pain or receive treatment for it
    before the crash. See supra ¶ 7.
    ¶36 Sheppard also testified that she was hit by a truck in a
    collision so violent she ended up facing the wrong way on the
    freeway and could not open her driver‘s side car door. See supra ¶ 4.
    She told the jury that when she attempted to exit the vehicle, she
    immediately felt a pain in her back. See supra ¶ 4. And an expert
    witness testified that Sheppard went to the emergency room and
    was diagnosed with low back contusions. See supra ¶ 5.
    ¶37 Through the testimony of different witnesses, the jury
    heard that, from her emergency room diagnosis in July 2012 until the
    end of her physical therapy in October 2015, Sheppard sought
    treatment from a variety of providers for pain in her lower back. See
    supra ¶¶ 4-6. By Sheppard‘s account, all these facts show a
    ―reiteration of the treatment that she received . . . [for] that same
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    back pain that she‘d been feeling ever since the crash,‖ creating a
    ―causal link and connection‖ between the collision and her
    subsequent treatment.
    ¶38 The district court partially agreed. It concluded that it
    would be within the common knowledge of the jury that the
    collision could have caused Sheppard to suffer a lower back injury,
    but that a jury wouldn‘t know whether treatments she received two
    years later would have been caused by the accident. See supra ¶ 30.
    We disagree with that assessment.
    ¶39 Where, as here, the treatment continues virtually
    uninterrupted and there is no intervening cause that might suggest
    another reason for the treatment, it is in the jury‘s common
    knowledge that back injuries can cause pain that persists and
    requires continued treatment. The jury simply did not need someone
    with medical training to tell them that back pain resultant from an
    accident can last. But, much like we did in Bowman, we stress that we
    are not holding that Sheppard has proven causation; rather, we
    conclude that the evidence she offered allows the issue to go to the
    jury without an expert opinion on causation. See Bowman, 
    2008 UT 9
    ,
    ¶ 14 (―This is not to say that the evidence adduced so far is
    necessarily sufficient to prove causation, or that some type of expert
    testimony might not be helpful on the issue . . . . It does mean,
    however, that a lack of expert medical testimony is not itself a bar to
    [these] claims.‖).
    ¶40 Geneva Rock argues against this conclusion, claiming that
    the treatment ―was too complex and too far removed in time and
    space from the accident for the common knowledge exception to
    apply.‖ Geneva Rock supports its argument with Beard v. K-Mart
    Corp., 
    2000 UT App 285
    , 
    12 P.3d 1015
    . In Beard, the court of appeals
    examined the evidence required to prove ―the link between the
    injuries [a plaintiff] suffered and the necessity of the surgeries‖ she
    received. 
    Id. ¶ 16
    . And the court of appeals concluded that the
    plaintiff needed to present expert medical evidence to connect the
    surgeries she received on her neck and wrists to the blow to the head
    she received from a K-Mart employee. 
    Id. ¶41
     We discount Beard‘s persuasive value for a pair of reasons.
    First, the court of appeals decided Beard some eight years before we
    handed down Bowman. Although Bowman did not expressly
    repudiate the court of appeals‘ conclusion in Beard that ―[i]n Utah, in
    all but the most obvious cases, testimony of lay witnesses regarding
    the need for specific medical treatment is inadequate to submit the
    issue to the jury,‖ we articulated a standard more lenient than ―in all
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    SHEPPARD v. GENEVA ROCK
    Opinion of the Court
    but the most obvious cases.‖ 
    Id.
     Instead, in Bowman, we talked about
    a ―limited ‗common knowledge‘ exception‖ which will ―excuse a
    lack of expert testimony in some circumstances.‖ Bowman, 
    2008 UT 9
    ,
    ¶ 9. And while we acknowledged that expert testimony would
    ―generally‖ be required to show proximate causation in medical
    malpractice cases, we held that ―it is not necessary where the causal
    connection between the breach of the standard of care and the harm
    suffered is apparent using common knowledge.‖ 
    Id. ¶ 12
    . As such,
    we disregarded Beard‘s near-categorical approach in favor of a more
    fact-dependent inquiry.
    ¶42 Second, the causation question in Sheppard‘s case
    resembles Bowman more than Beard. Beard involved a plaintiff who
    was struck on the head by a K-Mart employee starting a lawnmower.
    
    2000 UT App 285
    , ¶ 2. But the surgeries she based her damages on
    were performed on her neck and wrist. 
    Id.
     While Beard complained
    about wrist and neck pain shortly after the accident, 
    id.,
     the causal
    connection between an elbow to the head and wrist surgery is not
    within a jury‘s common knowledge. By contrast, Sheppard
    complained of back pain immediately after the collision and received
    continued treatment for that pain for years. Much like a jury does
    not need to be told that a drowsy person can asphyxiate under the
    weight of a heavy piece of furniture, as in Bowman, the fact that an
    automobile accident can cause pain that persists is within the jury‘s
    ken.
    ¶43 The district court seemed to have a second rationale for
    granting Geneva Rock‘s motion. The court stated: ―I do think that it‘s
    not within the common knowledge and experience of a jury that dry
    needling and 91 sessions with a physical therapist and the type of
    treatment that was provided by Mr. Roberts is – was required to
    treat the injury. That‘s not within anyone‘s common experience.‖
    Supra ¶ 30. Geneva Rock agrees with the district court and argues
    that it ―is not common knowledge‖ that Sheppard‘s injury would
    require the kinds of treatment that Sheppard‘s last physical therapist
    provided: ―trigger point injections, massage, manipulation therapy,
    and therapist managed exercises.‖
    ¶44 This appears to speak not to causation, but to the
    requirement that a plaintiff introduce evidence ―to show that the
    medical expenses accurately reflect the necessary treatment that
    resulted from the injuries and that the charges are reasonable.‖
    Gorostieta, 
    2000 UT 99
    , ¶ 35 (emphasis added). And we agree with
    the district court and Geneva Rock that this is true with respect to
    some of the treatments Sheppard received. For example, we can get
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    on board with the conclusion that a jury may need expert testimony
    to know that trigger point injections would be necessary to treat
    Sheppard‘s injury.
    ¶45 But the jury heard expert testimony on that issue. Dr.
    Erekson reviewed Sheppard‘s medical records and opined that
    $28,685 of the roughly $65,000 Sheppard had been charged was
    justified. Dr. Erekson also testified that at least some of the bills that
    he reviewed could not be justified and reflected treatment that had
    been ―going too far‖ or for ―too long.‖ Although Dr. Erekson could
    have been more precise in his testimony, the logical inference from
    his opinion that he excluded bills for treatments that went too far is
    that the bills he found to be justified were for treatments Sheppard
    needed. As a result, Dr. Erekson bridged the evidentiary gap that
    appeared to trouble the district court.8
    ¶46 Sheppard should have been allowed to proceed with her
    claim for special damages. The causation of her injuries fell within
    the common knowledge exception and the necessity of the
    treatments she received was addressed by expert testimony. The jury
    would have been free to reject her argument for special damages, but
    the issue was one that the jury should have been allowed to resolve.
    Sheppard is entitled to a new trial.9
    8  Dr. Erekson‘s testimony resolves another issue Sheppard raises
    on appeal. The district court concluded that Sheppard had failed to
    show that she was entitled to general damages because she had not
    provided evidence demonstrating that she fell into any of the PIP
    statute‘s six categories and, based on that failure, granted Geneva
    Rock‘s renewed motion for judgment as a matter of law. One of
    those statutory requirements is that a plaintiff incur medical
    damages in excess of $3,000. UTAH CODE § 31A-22-309(1)(a)(vi).
    Because Dr. Erekson testified that Sheppard was appropriately billed
    $28,685 for her treatments, Sheppard met the PIP statute‘s strictures.
    We reverse the district court‘s contrary conclusion and hold that
    sufficient evidence was before the jury to permit it to consider if
    Sheppard was entitled to general damages. Because we reverse on
    this basis, we need not reach Sheppard‘s argument that she qualified
    for general damages under the PIP statute because the accident left
    her with a ―permanent disfigurement.‖ See id.
    9 Sheppard also argues that the district court ―seemed to apply‖
    the best evidence rule to exclude her evidence of medical damages
    and argues that the rule does not apply to her case. Geneva Rock
    (continued . . .)
    13
    SHEPPARD v. GENEVA ROCK
    Opinion of the Court
    II. THE DISTRICT COURT IMPROPERLY EXCLUDED
    EVIDENCE OF GENEVA ROCK‘S NEGLIGENT
    HIRING PRACTICES
    ¶47 We could end our discussion of this case with the
    conclusion that Sheppard is entitled to a new trial because the
    district court did not permit Sheppard to seek special damages. We
    can, however, provide additional guidance on issues that are likely
    to recur on remand. See State v. Cloud, 
    722 P.2d 750
    , 755 (Utah 1986)
    (explaining that it is ―appropriate‖ for us to address ―contentions on
    appeal that will arise again upon retrial‖). The question of whether
    Sheppard should have been allowed to introduce evidence of
    Geneva Rock‘s and Dalby‘s negligence raises just such an issue.
    ¶48 Sheppard had sought to admit evidence to establish
    Geneva Rock‘s negligent employment and Dalby‘s negligent driving.
    This evidence included eyewitness testimony that Dalby was driving
    recklessly the day of the collision. Sheppard had also adduced
    evidence of Dalby‘s extensive history of bad driving, and that he had
    shown up for work with alcohol in his system. Sheppard also
    wanted to tell the jury about Geneva Rock‘s efficiency incentive
    program and its lax disciplinary policies. Finally, Sheppard wanted
    to inform the jury that Geneva Rock failed to produce the drug and
    alcohol test it administered to Dalby the day of the collision.
    ¶49 Shortly before trial, the district court granted Geneva
    Rock‘s motion in limine to exclude evidence that it negligently
    employed Dalby and that Dalby drove negligently. Geneva Rock
    argued that since it had admitted liability, evidence of its hiring
    practices was irrelevant. The district court bought that argument and
    concluded that Sheppard could not ―present any arguments or
    evidence, including in opening statements and closing arguments,
    that relate to liability issues.‖
    ¶50 The district court gave two reasons for excluding this
    evidence. First, it opined that the ―case law is pretty clear in the
    absence of punitive damages, when [defendants] admit to liability,
    that that evidence is not admissible. There‘s not a case that‘s been
    addressed the best evidence issue ―in the interest of thoroughness‖
    but asks us to ―disregard‖ this issue ―because the trial court ruled
    that any testimony about Roberts‘ bills was irrelevant for lack of
    proof of causation.‖ On this point, we agree with Geneva Rock. The
    district court ruled on causation. And that is the issue we address.
    14
    Cite as: 
    2021 UT 31
    Opinion of the Court
    presented by the plaintiffs to suggest otherwise.‖ And, second, ―I
    don‘t find the argument regarding differing damages based on the
    different claims, whether it be negligent employment or negligence
    in driving to be — I think it is the same measure of damages.
    Regardless, that damage that was caused by the accident.‖
    ¶51 Sheppard first argues that we ought to reverse the district
    court because Geneva Rock‘s negligent employment of Dalby caused
    her to suffer additional ―anxiety and grief.‖ She contends that this
    ―anxiety and grief‖ was a kind of ―mental reaction to [the] pain‖
    caused by the initial accident. Specifically, she claims that she
    suffered additional ―anxiety and grief‖ because: she learned that,
    when motorists reported that Dalby was engaging in extensive
    inappropriate behavior, Geneva Rock did almost nothing about it;
    she learned that Dalby showed up to work with alcohol in his
    system and he was merely sent home with a warning; she learned
    that Geneva Rock later lost his alcohol and drug test from the day of
    the collision; and she learned that Geneva Rock engaged in other
    similar conduct. She therefore argues that she ought to be able to
    show the jury evidence of the practices that caused her pain and
    suffering to increase.
    ¶52 The district court rejected this argument because it read the
    case law to be ―pretty clear‖ that ―in the absence of punitive
    damages, when they admit to liability, that that evidence is not
    admissible.‖ Although the district court did not specify the case law
    on which it relied, it was presumably referring to Jones v. Carvell, 
    641 P.2d 105
     (Utah 1982), a case Geneva Rock cited below to support its
    argument. Geneva Rock argues on appeal that we should affirm the
    district court based on Jones.
    ¶53 In Jones, this court held that ―the rule is well-established
    that where liability is admitted, evidence going only to liability, in
    the absence of a claim of punitive damages, is not admissible.‖ 
    Id. at 112
    . The district court overlooked a key difference between Jones
    and this case. In Jones, we noted that the evidence would have been
    admitted ―only to [prove] liability.‖ 
    Id.
     Sheppard wants to introduce
    this evidence to establish that Geneva Rock‘s conduct caused her
    additional pain and suffering. Supra ¶ 51. Thus, Jones does not speak
    directly to the question.
    ¶54 As Sheppard notes, ―[j]uries are generally allowed wide
    discretion in the assessment of damages.‖ (Quoting USA Power, LLC
    v. PacifiCorp, 
    2016 UT 20
    , ¶ 71, 
    372 P.3d 629
     (alteration in original)
    (citation omitted)). Within this wide discretion, juries are asked to
    assess ―the difference between what life would have been like
    15
    SHEPPARD v. GENEVA ROCK
    Opinion of the Court
    without the harm done . . . and what it is like with that additional
    burden.‖ Judd v. Drezga, 
    2004 UT 91
    , ¶ 4, 
    103 P.3d 135
    . The jury
    attempts to quantify the ―diminished capacity for the enjoyment of
    life‖ that resulted from a personal injury. 
    Id.
     The jury is not limited
    to assessing only physical injuries. Rather, ―[t]he pain and suffering
    for which damages are recoverable in a personal injury action
    include not only physical pain but also mental pain or anguish, that
    is, the mental reaction to that pain and to the possible consequences
    of the physical injury.‖ Judd v. Rowley’s Cherry Hill Orchards, Inc., 
    611 P.2d 1216
    , 1221 (Utah 1980).10
    ¶55 Unlike in Jones, Sheppard did not seek to introduce this
    evidence only to prove liability. She has a damages theory to which
    this evidence is arguably relevant. It was error for the district court
    to use Jones as a basis to exclude the evidence.11
    10  Geneva Rock implores us to reject Sheppard‘s attempt to
    recover damages for the mental anguish Geneva Rock‘s negligent
    employment of Dalby caused her. Among the reasons Geneva Rock
    offers are that Sheppard‘s claim is best characterized as a claim for
    an infliction of emotional distress—a cause of action Sheppard did
    not plead, and because Sheppard‘s recovery would open the door to
    a novel claim that could arise whenever a person learned about a
    company‘s negligent hiring practices. The district court did not base
    its decision on any of these arguments. As such, Geneva Rock asks
    us to affirm on an alternative ground apparent from the record—
    which is something we have discretion to do. See, e.g., Olguin v.
    Anderton, 
    2019 UT 73
    , ¶ 20, 
    456 P.3d 760
    . But we decline to do so here
    because Geneva Rock has not alerted us to those portions of the
    record that would demonstrate that ―a person of ordinary
    intelligence‖ would have been placed ―on notice that the prevailing
    party may rely‖ on those alternative arguments on appeal. 
    Id.
    (quoting Francis v. State, Utah Div. of Wildlife Res., 
    2010 UT 62
    , ¶ 10,
    
    248 P.3d 44
    ). In taking this route, we offer no opinion on the ultimate
    viability of Sheppard‘s damages theory.
    11 We hasten to add that we are not holding that all, or even any,
    of the evidence Sheppard possesses will be admissible at trial.
    Geneva Rock may still challenge the admission of any individual
    piece of this evidence if there is a basis for its exclusion. We merely
    hold that the district court erred by misapplying Jones to conclude
    that the evidence was categorically irrelevant.
    16
    Cite as: 
    2021 UT 31
    Opinion of the Court
    ¶56 The second reason the district court gave for excluding this
    evidence was that ―I don‘t find the argument regarding differing
    damages based on the different claims, whether it be negligent
    employment or negligence in driving to be — I think it is the same
    measure of damages. Regardless, that damage that was caused by
    the accident.‖ It appears that the district court reasoned that a
    plaintiff should not be allowed to assert both a claim for negligence
    and negligent employment because they both arise out of the same
    accident and therefore implicate the same damages.
    ¶57 This was error for two reasons. First, as explained above,
    Sheppard advanced a theory of damages for her negligent
    employment claim that, if accepted, would have entitled her to
    damages distinct from those she could receive in her negligent
    driving case against Dalby. See supra ¶ 51.
    ¶58 Second, we have rejected the argument that a plaintiff
    cannot assert both a negligence and negligent employment cause of
    action if the employer concedes liability. See Ramon v. Nebo School
    Dist., 
    2021 UT 30
    , __ P.3d __. In Ramon, the plaintiff asserted a
    negligence claim based on conduct of the driver of a school bus that
    struck his car, and a negligent employment claim against the school
    district that Ramon alleged continued to employ the driver even
    after a multitude of red flags about the driver‘s safety record. 
    Id. ¶¶ 3-4
    . The district court granted a motion to dismiss the negligent
    employment claim reasoning, among other things, that the school
    district‘s liability was ―fixed by the amount of liability of its
    employee when vicarious liability is admitted, and it cannot be
    increased by [a] separate negligent employment claim.‖ 
    Id. ¶ 8
    .
    ¶59 We reversed for a number of reasons. We noted that the
    Utah Liability Reform Act (the Act) permits a party to seek to have
    fault allocated to anyone for whom there is a legal or factual basis to
    assign fault. 
    Id. ¶ 25
     (discussing UTAH CODE § 78B-5-819(1)). We also
    rejected the argument that a plaintiff cannot seek to have fault
    allocated between a negligent employee and a negligent employer
    after the employer admits liability because it would not impact the
    quantum of damages available to the plaintiff. Id. ¶ 27 n.7. We
    reasoned that the Act‘s plain language permits that allocation. Id.
    ¶¶ 25-27, 27 n.7. We noted that permitting the plaintiff to have the
    jury consider the relative faults of the employer, employee, and the
    plaintiff—and not just the employee and the plaintiff—might alter
    the jury‘s allocation of fault. ¶ 27 n.7. And we emphasized that the
    legislature might have had non-economic reasons for permitting the
    allocation of fault even where an employer admits respondeat
    17
    SHEPPARD v. GENEVA ROCK
    Opinion of the Court
    superior liability for an accident, such as bringing harmful
    employment practices to light and encouraging corrective action. Id.
    ¶60 The relevant takeaway from Ramon is that evidence of an
    employer‘s negligent employment can be relevant to the question of
    allocation of fault even after the employer admits liability. We
    therefore reverse the district court‘s order granting Geneva Rock‘s
    motion in limine excluding, as irrelevant, all liability evidence.
    CONCLUSION
    ¶61 Sheppard introduced sufficient evidence to permit a
    reasonable jury to conclude that the accident caused her to incur
    medical expenses. We reverse the district court‘s judgment as a
    matter of law on the issue of special damages. We also reverse the
    district court‘s grant of Geneva Rock‘s renewed motion for judgment
    as a matter of law, which precluded general damages. We hold that
    Sheppard introduced sufficient evidence of her medical damages to
    meet the PIP statute‘s threshold requirements. And, because the
    issue may arise on remand, we also conclude that the district court
    erred in excluding evidence of Geneva Rock‘s employment practices,
    as we hold that evidence was still relevant after Geneva Rock
    admitted liability. We reverse and remand for a new trial.
    18