Del Monte Fresh Produce (Hawaii), Inc. v. International Longshore & Warehouse Union, Local 142 , 128 Haw. 289 ( 2012 )


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  •     ***FOR PUBLICATION IN WEST’S HAWAI#I REPORTS AND PACIFIC REPORTER***
    Electronically Filed
    Supreme Court
    SCWC-29037
    22-OCT-2012
    10:55 AM
    IN THE SUPREME COURT OF THE STATE OF HAWAI#I
    ---o0o---
    DEL MONTE FRESH PRODUCE (HAWAII), INC.;
    EDWARD C. LITTLETON; STACIE SASAGAWA; TIM HO;
    DIXON SUZUKI; and DEL MONTE FRESH PRODUCE COMPANY,
    Petitioners/Appellants-Appellants,
    vs.
    INTERNATIONAL LONGSHORE AND WAREHOUSE UNION,
    LOCAL 142, AFL-CIO,
    Respondent/Union/Appellee-Appellee,
    and
    HAWAII LABOR RELATIONS BOARD,
    Respondent/Appellee-Appellee.
    NO. SCWC-29037
    CERTIORARI TO THE INTERMEDIATE COURT OF APPEALS
    (ICA NO. 29037; CIVIL NO. 07-1-0708)
    OCTOBER 22, 2012
    RECKTENWALD, C.J., NAKAYAMA, ACOBA, JJ.,
    CIRCUIT JUDGE AHN, IN PLACE OF DUFFY, J., RECUSED,
    and CIRCUIT JUDGE ALM, IN PLACE OF MCKENNA, J., RECUSED
    OPINION OF THE COURT BY RECKTENWALD, C.J.
    This case arises from Del Monte Fresh Produce Company’s
    2006 decision to cease growing pineapples at its plantation on
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    O#ahu.    The company’s subsidiary, Del Monte Fresh Produce
    (Hawaii), Inc., subsequently bargained with the International
    Longshore and Warehouse Union, Local 142, with regard to the
    effects of that decision on Del Monte employees in Hawai#i.              The
    Union believed the company was not negotiating in good faith, and
    on August 21, 2006, it filed a complaint with the Hawai#i Labor
    Relations Board alleging that Del Monte had engaged in unfair
    labor practices.1     Following an evidentiary hearing, the HLRB
    entered an order on March 21, 2007, which concluded that Del
    Monte failed to bargain in good faith.2
    Del Monte appealed, arguing that the Board Chairman
    displayed an appearance of impropriety during the hearing, and
    thus, should have been recused and/or disqualified; and that the
    HLRB created a new test for effects bargaining in contravention
    of federal labor policy, which led the HLRB to reach an erroneous
    result.    The Circuit Court of the First Circuit3 and the
    Intermediate Court of Appeals affirmed.          Del Monte Fresh Produce
    (Hawaii), Inc. v. Int’l Longshore and Warehouse Union, Local 142,
    AFL-CIO (Del Monte II), No. 29037, 
    2011 WL 5834630
    , at *5 (App.
    Nov. 21, 2011) (SDO).
    1
    As discussed in Part I.B.1 infra, this opinion refers to the
    petitioners/appellants-appellants in this case collectively as “Del Monte.”
    2
    Then HLRB Board Chairman Brian Nakamura, Board Member Sara
    Hirakami, and Board Member Emory Springer presided.
    3
    The Honorable Sabrina S. McKenna presided.
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    In its application, Del Monte raises the following
    questions:
    A. Did the [HLRB] err by failing to apply the “appearance
    of impropriety” standard when ruling on [Del Monte’s] motion
    for the HLRB Chairman’s recusal or disqualification?
    B. Did the HLRB clearly err in denying [Del Monte’s] motion
    for the HLRB Chairman’s recusal or disqualification?
    C. Did the HLRB err in constructing a new test for “effects
    bargaining” by requiring bargaining on numerous subjects
    that federal labor policy has rejected as mandatory
    bargaining subjects?
    D. Did the HLRB clearly err in finding that [Del Monte]
    failed to engage in good faith effects bargaining?
    For the reasons set forth below, we hold that the HLRB
    did not clearly err in denying Del Monte’s motion to disqualify
    the HLRB Chairman.      We further hold that the HLRB did not clearly
    err in finding that Del Monte engaged in bad faith bargaining,
    because there was substantial evidence that the “totality” of Del
    Monte’s conduct did not evince “a present intention to find a
    basis for agreement and a sincere effort to reach a common
    ground.”    See Del Monte Fresh Produce (Hawaii), Inc. v. Int’l
    Longshore and Warehouse Union, Local 142, AFL-CIO (Del Monte I),
    112 Hawai#i 489, 500, 
    146 P.3d 1066
    , 1077 (2006) (citations
    omitted).    However, to the extent that the HLRB’s order could be
    construed to impose per se requirements for effects bargaining,
    we also hold that bargaining on all of the subjects identified in
    the HLRB’s order is not required in every effects bargaining
    accompanying a plant closure.        Accordingly, we affirm the
    judgment of the ICA.
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    I.   Background
    The following factual background is taken from the
    record on appeal.
    A.    Announcement of Del Monte Fresh Produce (Hawaii), Inc.
    Closure
    The International Longshore and Warehouse Union, Local
    142, AFL-CIO (ILWU or Union) is the bargaining representative for
    the three bargaining units4 of Del Monte Fresh Produce (Hawaii),
    Inc. (DMH).    DMH is part of a larger corporation, Del Monte Fresh
    Produce Company (DM Corporate), which is located in Coral Gables,
    Florida.    DMH and the Union were signatories to three collective
    bargaining agreements for the three respective units
    (collectively, “Collective Bargaining Agreement”).            The
    Collective Bargaining Agreement was effective from February 8,
    2004 through May 30, 2009.
    As of January 2006, DMH was a pineapple plantation
    located at Kunia on O#ahu, which employed more than 700
    employees.    DMH and its local management, Edward Littleton and
    Stacie Sasagawa, reported to Richard Contreras, the Vice
    President of Finance and Administration of Del Monte Fresh
    Produce North America.
    On February 1, 2006, Littleton, then General Manager of
    4
    The three respective bargaining units include O#ahu Plantation,
    Kunia Processing and Packing Operations (Fresh Fruit or KFF), and Kunia
    Chilled/Frozen Operation (KCFO).
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    DMH, sent a letter to Fred Galdones, President of the Union,
    which stated that “effective February 19, 2006, [DMH] will cease
    its planting of pineapple in Hawaii.”         The letter further stated
    that “operations would still continue (at a diminished scale over
    time) over approximately the next 2 ½ years.”           On the same day,
    DMH publicly issued its “Local Company Statement”:
    It should be noted that Del Monte is not leaving
    Hawaii immediately. Pineapple has a crop cycle of
    three years and the Company’s current crop cycle will
    continue to produce quality fruit through mid-2008.
    Del Monte expects to continue harvesting and packing
    pineapple in Hawaii through that time. In fact, the
    Company expects significant volumes during 2006.
    . . . Prior to the close of the Kunia plantation at
    the end of 2008, Del Monte will work with its
    employees and union representatives to reduce the
    impact of this decision. The Company has been
    discussing measures to help its employees, including
    notifying other potential employers and potentially
    transferring the Kunia housing to the current
    employees/tenants. Del Monte is mindful of the
    Company’s obligations to its employees and the local
    community, and is committed to making every reasonable
    effort to lessen the impact on all individuals
    involved.
    In response to these announcements, Galdones sent a
    letter to Littleton dated February 9, 2006 to request effects
    bargaining5 over DMH’s closure.        Over six months in 2006, the
    parties met for eight bargaining sessions from February 16
    through July 18.     During these bargaining sessions the Union was
    principally represented by Union President Galdones, while DMH
    was represented by a bargaining committee composed of
    5
    In labor relations, “effects bargaining” refers to the requirement
    that an employer bargain over the effects of an operational change, including
    the effects of a decision to close a plant. 48A Am. Jur. 2d. Labor and Labor
    Relations § 2345 (2005).
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    spokesperson Tim Ho, who was from the Hawai#i Employers Council,
    Littleton and Sasagawa.
    On February 22, 2006, the Union submitted in writing
    its proposals regarding the “effects of ceasing planting
    operations and closure of business.”         The proposals included
    three “cost items”:     “enhanced severance, six months of medical
    and dental coverage after closure, and protecting the residents
    of Kunia Camp by providing seed money to retain a housing
    association.”   The “non-cost proposals” included administrative
    items.   The parties agreed to form a housing subcommittee to
    negotiate with respect to Company-provided housing, and on or
    around February 23, 2006, the Union submitted its housing
    proposals.
    In April 2006, the parties reached certain tentative
    agreements on the effects of the closure.         These tentative
    agreements related to non-cost items and housing; DMH made no
    concessions over the other items.         On April 12, 2006, DMH
    proposed a new cost item, a cash “retention bonus” to be paid to
    fourth year covered seasonal employees, i.e., non-regular
    employees who had worked for four years, and who remained
    employed at DMH into 2007.      Prior to the filing of the Union’s
    original complaint, the parties last met on July 18, 2006, with
    no movement by either party regarding cost items.
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    B.    HLRB Proceedings
    1.    Unfair Labor Practice Complaint
    The Union filed its initial administrative unfair labor
    practice complaint with the HLRB on August 21, 2006, naming as
    respondents DMH, Littleton, Sasagawa, and Ho.           On December 21,
    2006, the Union filed an amended complaint, which named Dixon
    Suzuki and DM Corporate as additional respondents.6            The Union’s
    amended unfair labor practice complaint alleged, inter alia, that
    Del Monte breached its duty to bargain in good faith in violation
    of Hawai#i Revised Statutes (HRS) § 377-6(4).7          Specifically, the
    Union alleged that “[o]n and after July 18, 2006[,]” Del Monte
    “willfully refused to bargain in good faith with the [Union] over
    the effects of the closure of its operations in Hawaii” by: (1)
    “their refusal to consider cost proposals that would exceed
    benefits previously negotiated into the [C]ollective [B]argaining
    [A]greement[]”; (2) “their claim of impasse”; and (3) their
    6
    For ease of reference, DMH, Littleton, Sasagawa, Ho, Suzuki, and
    DM Corporate will be referred to collectively here as “Del Monte.”
    7
    HRS § 377-6 (1993) provides in pertinent part:
    It shall be an unfair labor practice for an employer
    individually or in concert with others:
    . . . .
    (4) To refuse to bargain collectively with the
    representative of a majority of the employer’s
    employees in any collective bargaining unit provided
    that if the employer has good faith doubt that a union
    represents a majority of the employees, the employer
    may file a representation petition for an election and
    shall not be deemed guilty of refusal to bargain[.]
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    “fail[ure] to appoint a representative with authority to
    negotiate and reach agreement on cost items[.]”           Del Monte filed
    its answer to the amended complaint on January 5, 2007.
    In August 2006, DM Corporate announced that it would
    close KCFO, one of DMH’s bargaining units, in September 2006.
    On November 13, 2006, DM Corporate informed Sasagawa
    that it was accelerating the closing of the Kunia plantation to
    January 22, 2007.      The Union was informed by phone of the
    accelerated closing date the following day, and by public
    announcement on November 17, 2006.
    On November 16, 2006, Del Monte filed a motion to
    dismiss and/or for summary judgment, which the HLRB denied after
    holding a hearing on the motion.
    2.    HLRB Evidentiary Hearings
    Evidentiary hearings were held on November 29, 2006,
    November 30, 2006, December 12, 2006, December 15, 2006,
    December 21, 2006, and February 7, 2007.
    a.    Union’s Case-in-Chief8
    i.    Timothy Ho
    Ho, President and CEO of Hawai#i Employers Council and
    spokesperson in negotiations for DMH, testified that in 2004, the
    Union and Del Monte negotiated a new five-year Collective
    8
    In addition to the following testimony from Ho, Sasagawa, and
    Galdones, several DMH employees testified about the pineapple operations.
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    Bargaining Agreement.     Ho acknowledged that the Union had
    expressed concerns during negotiations that DMH would be closing,
    and recalled that the Union “wanted to make sure that [DMH] was
    going to be here for the long haul.”        According to Ho, DMH gave
    an affirmative response.
    The first time that Ho heard that DMH was “not going to
    be in Hawaii for a long haul” was “[p]robably a day or two”
    before DMH announced the decision to the Union, i.e., “late
    January [2006].”    Ho recalled that the reason for the decision to
    cease plantation operations was that “it was not economically
    feasible to continue the operations in Hawaii.”
    Ho acknowledged that on February 9, 2006, the Union
    sent a letter requesting effects bargaining and information on
    the timing and reasons for the planned closure.          Effects
    bargaining commenced on February 16, 2006.         The Union’s counsel
    then asked Ho about the first effects bargaining meeting and
    whether he recalled Galdones commenting that “he appreciated that
    the people in the bargaining there, on the Del Monte side, had
    their marching orders from corporate.”         Ho responded, “That
    sounds correct.”    Ho further acknowledged that on February 22,
    2006, the Union sent its proposal regarding the “effects of
    ceasing planting operations and closure of business” to DMH.
    Ho testified that in February 2006, “the plan was [for
    DMH] to continue its operations, given the production volumes
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    that were ongoing.     And at the time, the company expected to
    continue its harvesting operation through 2008.”           Ho further
    testified that “[a]t several points in time during the course of
    our effects bargaining,” “things changed a little bit in terms of
    what the operation was looking like.”
    ii.   Stacie Sasagawa
    Sasagawa had been working for DMH as the Human
    Resources Manger, but became General Manager in September or
    October 2006 after Littleton left that position.           Sasagwa
    testified that she was “sure” Littleton assured the Union in 2004
    that DMH was “here to stay[.]”
    In regard to an April 2006 bargaining session, the
    Union’s counsel asked Sasagawa whether she could recall Ho
    indicating that DMH “could not provide enhancement; they received
    marching orders[.]”     Sasagawa did not recall Ho making that
    statement.    However, Sasagawa’s notes from that meeting
    indicated, “Remaining items take into consideration what you’ve
    said.   You know difficult to provide additional economic
    benefits.    Received marching orders, cannot provide
    enhancements.”    Sasagawa explained that her understanding with
    regard to “severance” and “medical benefits,” was that DM
    Corporate was not willing to provide beyond what was agreed upon
    in the Collective Bargaining Agreement.
    After the Union’s counsel and Del Monte’s counsel
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    concluded their initial questioning of Sasagawa, the Chairman
    asked Sasagawa further questions, and the following exchange
    occurred:
    [Chairman]: In our [Waiakamilo Honolulu
    Chilled/Frozen Operation] hearings, we entertained
    testimony from employees who had been there for 20
    years. A surprising number of employees who had 20-
    year tenure.
    A lot of your 500 firees are going to be 20-year
    guys?
    [Sasagawa]: There is a large amount of people with
    many years of service. As far as specifically over
    20, I’m not sure.
    [Chairman]: And a lot of testimony we received were
    from people who were extraordinarily proud of doing
    their job to the best of their ability for 20 years.
    A proportion of your firees are going to be
    those people, yeah?
    [Sasagawa]:   Yes.
    [Chairman]: Why didn’t the company think that those
    people deserved to remain separate?
    [Sasagawa]:   Why did the company not believe –-
    [Chairman]: Why did the company think that those
    people did not deserve enhanced severance, since they
    were being terminated for no fault of their own?
    [Sasagawa]:   I’m not sure how to even answer that.
    [Chairman]: The company had a reason for turning down
    the enhanced severance. Yeah?
    [Sasagawa]:   Right.
    [Chairman]: And these are good people, loyal workers
    who have devoted half their life to the company.
    Why did the company not give them enhanced
    severance?
    [Sasagawa]: I guess that was just their decision to
    not increase their severance beyond the nine days they
    were getting in the contract.
    . . . .
    [Chairman]: Now, in January, you are personally going
    to be firing 500 people with no enhanced medical for
    themselves or their families?
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    [Sasagawa]:   Yes.
    [Chairman]:   You can do that?
    [Sasagawa]:   It’s a job.    I have to.
    The Chairman also questioned Sasagawa about whether
    employees had relied on Sasagawa’s prior representations that the
    plantation would not close until at least December 2008.            For
    example, the Chairman asked Sasagawa whether people “bought a
    car[,]” “had babies[,]” or “got married,” “expecting that they
    would have a job, at least until December of [2008.]”            Sasagawa
    responded in the affirmative, and the Chairman further asked, “Is
    that fair?”    Sasagawa responded, “It’s not fair.”         Del Monte’s
    counsel objected, stating that “we’re talking about something
    emotional or in moral sense that is not at issue here.”            The
    Chairman responded, “[Sasagwa] has responded honestly and
    sincerely.    I’m not going to strike that.         And it’s the bottom
    line in this case, ethically.         It’s not legally.”    The Chairman
    then continued, “Sorry.        I didn’t mean to make you cry.      But that
    is the bottom line.”     After a recess was taken, the Chairman
    stated, “On the record, I’d like to apologize to [] Sasagawa
    [for] effectively getting emotional in my line of questioning.              I
    personally appreciate your candor and honesty.”          After further
    questioning of Sasagawa by counsel, the Chairman again
    apologized, “In real life, when I use the court interrogation
    tone of voice, my wife slaps me directly.           I’d like to ask you to
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    do so if I ever do so again.”
    iii. Frederico Galdones
    Galdones, President of the Union, testified that he was
    the spokesperson for the Union when they were negotiating the
    2004 Collective Bargaining Agreement.        Galdones testified about
    the Union’s proposals for the Collective Bargaining Agreement in
    2004, one of which concerned severance.         Galdones stated that the
    Union withdrew that proposal based on DMH’s representation in
    negotiations that it “had been in Hawaii for about 100 years, and
    [it] would like to be here for another hundred years[.]”
    Galdones testified that after the February 2006
    announcement that DMH would be closing in 2008, he “met with the
    Union’s Negotiating Committee to discuss the announcement . . .
    [a]nd we established a set of demands for the discussions.”
    Galdones further testified that prior to doing so, he reviewed
    previous effects bargaining agreements reached between the Union
    and other industries, which included “enhancing the benefits
    beyond what the Collective Bargaining Agreement provided for.”
    With regard to the proposals that the Union submitted to DMH in
    2006, Galdones testified that some of the proposals had “economic
    effects,” i.e., the medical and dental extensions, enhanced
    severance, and housing proposals.         With regard to these economic
    proposals, Galdones testified that during the course of the
    effects bargaining with DMH, it appeared that the Union was
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    “[b]argaining against [itself]” because DMH gave no
    counteroffers.
    Galdones testified that during the meetings in
    February, March, and April 2006, the Union had no reason to
    believe that 2008 was not a firm closing date.          Galdones recalled
    that at some point in the negotiations, Ho talked about “marching
    orders” and that he “cannot provide any enhancements[,]” and
    Galdones understood Ho’s comments to mean that “they weren’t
    going to give any more than what the Collective Bargaining
    Agreement provided for.”      Galdones asserted that Ho used the word
    “impasse” in April.     However, Galdones disagreed that the parties
    were at an impasse at the time.
    When asked why the Union filed the unfair labor
    practice complaint against Del Monte, Galdones replied:
    Well, first off, in 2004, we had an indication
    that they were here for the long haul, and that we
    would -- and that is the reason why we had established
    a five-year contract.
    February of 2006, . . . they had indicated to us
    that they would be closing in 2008. And in the
    bargaining, when we were in the bargaining, the
    indication given to us was that the major decision
    maker was not sitting at the table, but was coming
    from Coral Gables.
    And that kind of put us at a disadvantage. And
    that is why we felt that because of the position that
    we were placed in and how the dynamics of the
    negotiation was going, we felt that it was not –-
    we’re not treated in accordance to what the labor law
    provides in negotiation, and we felt it was bargaining
    in bad faith.
    Galdones explained that when the “decision maker on
    cost items is not present[,]” the person is “so far removed from
    the emotions” that it makes it “much more difficult” to “reach
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    agreements on cost items.”      Galdones also testified that the
    September 2006 announcement of the KCFO closure came as a
    surprise because they were “under the impression that it may be a
    gradual phaseout, but this was a total closure of KCFO.”
    Galdones also testified about the first time Del Monte made what
    he considered a cost proposal, which occurred on April 12, 2006
    and concerned fourth year covered seasonal employees.            According
    to Galdones, Ho told the Union that the “offer was just good for
    the day[,]” and Galdones did not find DMH’s action “to be
    conducive to bargaining in good faith.”
    Galdones testified that the Union amended its August
    2006 complaint to include conduct that occurred thereafter,
    because the Union considered what Del Monte did in November to be
    “bad-faith bargaining” as the Union “had been given indication by
    the company that they were going to be harvesting and working
    through mid 2008.”    Galdones stated, “instead of from 2006 to
    2008, it’s now a two-month period.”        He further stated, “It’s
    difficult for the Union, because it’s a moving target.”            Galdones
    claimed that the Union was “never forewarned at all” that “there
    were some problems that might lead towards the closure of the
    company.”    Accordingly, Galdones requested that “because of the
    commitment [DMH] made in February of 2006 that [DMH] would be
    operating until 2008, that the loss of income that the employees
    had suffered or will be suffering would be replaced.”
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    b.    HLRB Hearing on Del Monte’s Motion to Disqualify
    Del Monte filed a Motion to Disqualify or for Recusal
    of Board Member (Disqualification Motion), arguing that the
    Chairman should recuse himself or be disqualified based on his
    questioning of Sasagawa on the second day of the hearing.
    After hearing arguments on the Disqualification Motion
    on December 15, 2006, the Chairman stated:
    Okay. Since the recusal is personal to me, I’m going
    to rule on the [Disqualification] Motion without
    consultation with my colleagues.
    Since in my tenure as Chairman, witnesses have a
    frequent tendency to burst into tears, the last two
    witnesses that did were 300-pound refuse workers with
    a penchant for violence. I asked my questions because
    I don’t know the answer, and I really want to know the
    answer, not because I want to make anybody’s case.
    And my position is to represent the public
    interest on this Board. And I assume and will
    continue to assume that a passion for fairness and
    some compassion is a minimal qualification.
    So your [Disqualification] Motion is denied.
    Thereafter, Del Monte’s counsel requested that, because
    Del Monte filed its motion “as recusal or disqualification, that
    in addition to the Honorable Chairman’s ruling on the recusal
    component, there also be a ruling as to the disqualification
    issue.”   After the HLRB conferred, the Chairman stated, “Pursuant
    to [Del Monte’s] request, the Board has conferred regarding the
    [Disqualification Motion].      And at least a Board majority
    supports the Chair’s ruling on the matter.”
    c.    Del Monte’s Case-in-Chief
    i.    Richard Contreras
    Richard Contreras, Vice President of Finance and
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    Administration for Del Monte Fresh Produce North America,
    testified that he is “responsible for all of the financial
    aspects of North America[,]” including DMH.
    Contreras testified that in 2004, DMH operations were
    profitable, but that changed in 2005 “because of what was going
    on in the worldwide market.”      Contreras sent a letter to Burt
    Hatton, a representative of Campbell Estate, on June 8, 2004,
    seeking to extend DMH’s lease, which was to expire in December of
    2008.   Contreras further testified that in 2004, at the time the
    Collective Bargaining Agreement with the Union went into effect,
    there was no decision to stop planting or to shut down
    operations.
    Contreras testified that the January 2006 decision to
    stop planting in Hawai#i was based on the fact that 2005 was not
    a profitable year, DMH’s lease was to expire in 2008, and there
    was increased competition from Latin America.          Contreras
    testified affirmatively that at the time of the January 2006
    decision to stop planting, it was his intention to continue the
    operations through 2008.      When asked about his “communications
    with the Hawai#i Committee about the bargaining[,]” Contreras
    responded that he spoke to Littleton almost “every day,” and that
    it was “very easy” to reach Littleton or Sasagawa.           Contreras
    testified that the DMH Committee had authority to bargain without
    consulting with corporate on everything but “the three large
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    dollar items proposals, which were the increased severance, the
    extended medical benefits, and the housing[.]”          “But on
    everything else, they had free independence.”          Contreras was
    aware that the committee entered into “numerous tentative
    agreements with the Union this past year in effects
    bargaining[,]” and that the committee had “full authority to
    reach those agreements” “[e]xcept for the three [items]
    mentioned[.]”   Contreras testified that Del Monte considered the
    Union’s financial proposals, “even though [Del Monte] did not
    ultimately agree to all the proposals[.]”         Contreras further
    testified that “the main factor” in their decision was that “the
    employees were being given about two or three years’ notice
    before they were to be terminated or laid off.”          Contreras denied
    that the DMH committee was told at the start of negotiations that
    it could not agree to any particular item.
    Del Monte’s counsel asked Contreras to explain DM
    Corporate’s November 2006 decision to accelerate the shutdown of
    DMH from 2008 to early 2007.      Contreras responded that, by
    November 2006, DM Corporate could see that DMH had lost almost
    five million dollars in 2006 and that the best projection for
    2007 was a loss of a million dollars.
    On cross-examination, Contreras acknowledged that Del
    Monte’s February 2006 letter to Galdones regarding the initial
    closure did not “reference the loss of profit in 2005 as a reason
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    as to why [they] were closing[.]”          Contreras admitted that he did
    not have any discussions with Littleton “before the meetings on
    effects bargaining as to what [DM Corporate] would be willing to
    do or not do[,]” and further admitted that the large cost items
    would have to be approved by corporate.
    ii.   Timothy Ho
    Ho was called to testify again in Del Monte’s case-in-
    chief.   Ho testified that the 2004 Collective Bargaining
    Agreement “included separation allowance” for employees who might
    be laid off.    Ho testified that he believed the nine-day
    severance allowance provided for in the Collective Bargaining
    Agreement was “generous” compared with other contracts that he
    had seen.    Ho denied that the five-year duration in the contract
    was used to “conceal some kind of existing decision to shut
    down[.]”
    With regard to the 2006 effects bargaining, Ho
    testified that DMH had “always accommodated the [U]nion’s
    requests for meetings” and that he was “routinely in contact with
    [] Galdones.”    Ho further testified that he “believe[d] the [DMH]
    committee had full authority to negotiate the effects of the
    close down.”    Ho stated that the DMH committee “spent a
    considerable amount of time doing research, considering every one
    of the company’s proposals[,]” and “answer[ing] every proposal
    that has been made.”     Ho further stated that he “had full
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    authority to enter into [the tentative] agreements” with the
    Union.   Del Monte’s counsel asked Ho whether it was “accurate”
    that “the company would not and has not offered anything more
    than the [Collective Bargaining Agreement,]” to which Ho
    responded, “No, we had already arrived at some tentative
    agreements that extend beyond the [C]ollective [B]argaining
    [A]greement, so I don’t see that being correct.”
    Del Monte’s counsel also asked about “impasse” and if
    Ho could “recall who first said that the parties were at
    impasse[.]”    Ho recalled that Galdones had said it first, but
    admitted that Ho “may have asked the question in an off-the-
    record meeting of whether or not we were at impasse on the
    issues[.]”    Ho denied that Del Monte imposed any adverse
    consequences when the Union did not accept its latest offer.
    On cross-examination, the Union’s counsel asked whether
    the 2006 DMH bargaining committee had “full authority on the
    table to negotiate with the [U]nion a counterproposal for the
    extended medical benefits, or [whether] that [was] something
    [they] had to consult and get approval from corporate” for, to
    which Ho responded, “It would have required approval.”            Ho
    admitted that Del Monte did not make any counterproposal to the
    Union’s proposal for enhanced severance or extended medical or
    dental benefits.    On examination by the Chairman, Ho admitted
    that during the effects bargaining in April he did not have “any
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    authority in the company to accept or offer anything regarding
    medical, dental, or severance[,]” and that the same was true for
    Sasagawa.
    iii. Stacie Sasagawa
    Sasagawa was called again to testify.         Sasagawa
    testified that during the 2004 Collective Bargaining Agreement
    negotiations, there was no indication that DMH would cease
    planting in the future.       Sasagawa denied that Ho or Littleton
    ever said that the company could not or would not give more than
    what the Collective Bargaining Agreement provided.            Sasagawa
    recalled that “they had made a statement saying to the effect
    that they would entertain reasonable requests.”
    d.     Testimony Regarding Second Phase of Negotiations
    On December 21, 2006, the HLRB concluded the
    evidentiary hearing.      Upon Del Monte’s request, however, the HLRB
    subsequently reopened the hearing to permit testimony on
    negotiations that occurred in December 2006 and January 2007
    (“second phase of negotiations”).9         The second phase of
    negotiations led to the parties executing a Memorandum of
    Agreement on January 10, 2007, which ended the effects
    bargaining.      The HLRB heard additional testimony from Ho and
    9
    More specifically, on December 5, 2006, at DMH’s invitation, the
    parties held another bargaining session, which marked the start of the second
    phase of negotiations. The parties met several more times in December 2006.
    On January 9, 2007, the parties met again, and they mitigated their positions
    on the various cost items.
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    Galdones on February 7, 2007.
    3.    HLRB’s Findings of Fact, Conclusions of Law, and Order
    On March 21, 2007, the HLRB issued its HLRB Order, in
    which it referenced this court’s decision in Del Monte Fresh
    Produce (Hawaii), Inc. v. Int’l Longshore and Warehouse Union,
    Local 142, AFL-CIO (Del Monte I), 112 Hawai#i 489, 
    146 P.3d 1066
    (2006).   The HLRB acknowledged that in Del Monte I, this court
    applied, but did not expressly adopt, the HLRB’s standard for
    determining whether a violation of the duty to bargain
    collectively has occurred: “‘whether the totality of an
    employer’s conduct evinces a present intention to find a basis
    for agreement and a sincere effort to reach a common ground.’”
    (Quoting Del Monte I, 112 Hawai#i at 500, 
    146 P.3d at 1077
    ).
    Additionally, the majority opinion recognized that the
    “bargaining at issue took place in two discrete phases; one
    following [Del Monte’s] announcement of closure in January 2006
    and the other following its announcement of accelerated closure
    in November of that year.”      As to the second phase of
    negotiations, which were conducted in December 2006, the HLRB
    found that the negotiations took place in “good faith.”            In
    contrast, the HLRB could not “so conclude with respect to the
    first phase of negotiations and f[ound] and conclude[d] based on
    its understanding of the totality of the disclosed circumstances
    that [Del Monte] failed to bargain in good faith in violation of
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    HRS § 377-6(4) during this phase.”        The Board majority stated:
    In the opinion of the Board majority, rational
    foundational prerequisites of information must be
    available, or the subjects of open good faith
    exchange, in the course of effects bargaining
    accompanying a closure should at least include [sic]:
    1) why the closure is taking place; 2) what, if
    anything, the Union, employees or the employer could
    reasonably do to delay, forestall the closure or
    mitigate the detrimental effects of the closure; 3)
    the reasons for positions taken in developing,
    modifying or rejecting offers or counter offers; 4)
    the resources which might be available to effect
    compromise; 5) the possible retention, redeployment or
    liquidation of effected [sic] human or material
    resources; 6) what is necessary to establish an open
    and meaningful avenue of communication with decision
    makers; 7) steps that can be reasonably taken to
    mitigate the detrimental effects of the pending
    unemployment to employees, their dependent families or
    their community; and 8) the precise timing of the
    closure.
    The Board majority then acknowledged that “[e]ach of
    these elements existed, albeit largely through testimonial
    disclosure, during the second phase of negotiations[,]” but
    stated that this could not “be said for the first phase which was
    marked by a withholding, frustration or unilateral change with
    respect to each identified element.”        The Board majority cited
    the following as examples of how DMH failed to bargain in good
    faith during the first phase of negotiations:
    1.    The Union was advised of only competitive
    pricing and lease expiration as the initial
    reasons for closure; profitability and
    production concerns, much less continuing and
    exacerbated profitability and production
    concerns were never transmitted to the Union.
    2.    In the absence of this information and naturally
    any substantive exchanges between the parties in
    this regard, the Union had no reason or ability
    to modify, sweeten or invent new proposals in
    order to possibly extend the life of the
    enterprise and its members’ jobs. Any hope or
    possibility of creative collaboration was lost
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    within the confines of spreadsheets which were
    totally unavailable.
    3.    [Del Monte’s] bargaining representatives
    dutifully transmitted and costed the Union’s
    costs proposals to Corporate. They also
    dutifully and steadfastly transmitted
    Corporate’s rejection. But the record is devoid
    of an instance of the Company’s bargaining team
    ever advising the Union of the reasons for its
    rejections. Thus, the Union was again left in
    an informational vacuum. They couldn’t obtain
    the reasons for rejection or reasonably craft a
    compromise, short of complete capitulations,
    that might generate movement.
    4.    The Union and its members were led to believe,
    based on [Del Monte’s] representation, that
    employment would be available until December
    2008, almost three years after its January 2006
    announced closure. The closing date implicitly
    assured crop retention and cultivation, active
    and gainful employment until that time, and time
    to plan, budget and live accordingly. Both the
    Union and [Del Monte] relied upon this
    representation in establishing its positions.
    The sudden unilateral acceleration of closure
    wiped out these expectations and betrayed these
    reliance[s].
    5.    In its public statement accompanying its first
    announcement of closure, [Del Monte] committed
    to: “. . . Del Monte will work with its
    employees and [U]nion representatives to reduce
    the impact of this decision. The Company has
    been discussing measures to help its employees,
    including notifying other potential employers
    and potentially transferring Kunia housing to
    the current employees/tenants. Del Monte is
    mindful of the Company’s obligations to its
    employees and the local community, and is
    committed to making every reasonable effort to
    lessen the impact on all individuals involved.”
    In the course of the first round of bargaining,
    except for a handful of locally generated well-
    intended classes and a job fair, virtually none
    of this happened.
    6.    The Board can identify no piece of information
    more foundationally relevant to effects
    bargaining accompanying a closure than the date
    of the closure. That date defines the time for
    bargaining, the Company’s continued need for
    employees and hence the Union’s economic
    leverage, the time available for employee
    mitigation of damages, and the time pressure
    parameters on the taking and establishment of
    bargaining positions. The closing date is not
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    necessarily, and was not here argued to be, a
    subject of bargaining. But the information
    establishes critical and foundational and
    operational parameters. Hence [Del Monte]
    essentially made disappear the foundation and
    therefore substance of the first phase of
    bargaining when it accelerated closure.
    After listing the aforementioned factors, the Board
    majority stated:
    The Board does not conclude that any of the
    factors discussed above, standing alone is necessarily
    dispositive of this issue. But taken together, as
    representative of a totality of the circumstances
    presented before us the Board must conclude that the
    totality of an employer’s conduct during the first
    phase of bargaining does not evince “a present
    intention to find a basis for a basis for [sic]
    agreement and a sincere effort [to] reach a common
    ground.” [Del Monte I, 112 Hawai#i at 500, 
    146 P.3d at 1077
    ] Instead, its efforts and its conduct
    indicates an intention to create an informational
    vacuum and temporal box around negotiations which
    would induce and require complete capitulation.
    In its conclusions of law, the Board majority stated in
    relevant part:
    Based on the totality of the circumstances presented,
    the Board majority must conclude that with respect to
    the first phase of bargaining, the totality of the
    employer’s conduct during the first phase of
    bargaining does not evince “a present intention to
    find a basis for [] agreement and a sincere effort
    [to] reach a common ground.” [Del Monte I, 112
    Hawai#i at 500, 
    146 P.3d at 1077
    ] Instead, its
    efforts and its conduct indicates an intention to
    create an informational vacuum and temporal box around
    negotiations which would induce and require complete
    capitulation. The Union was not provided any
    information regarding profitability or production
    concerns. The representatives at the bargaining table
    either remained silent on the financial condition of
    [DMH] or were unaware as to how DMH was financed.
    This lack of knowledge or information as to the
    financial considerations of the plans for continued
    operation precluded meaningful bargaining. Moreover,
    upon questioning as to the future of [DMH], the Union
    was misled by DMH’s assurances that DMH would be in
    Hawaii at least until December 2008, and that there
    would be no more operational changes in September
    2006. Shortly thereafter, [Littleton] left his
    General Manager position to [Sasagawa]. The Union was
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    further misled to believe that it had time to
    negotiate the impact of the final closure to the
    majority of employees until 2008. Accordingly, the
    Board concludes that [Del Monte] failed or refused to
    bargain in good faith and thereby committed a
    prohibited practice in violation of HRS § 377-6(4).
    Having found that Del Monte violated its duty to
    bargain in good faith, the Board majority ordered that:            (1) Del
    Monte “pay additional severance at the contractually provided
    rate to all employees terminated as a result of closure for the
    almost two years between actual closure and December 2008”; and
    (2) “the parties reopen negotiations with respect to medical
    insurance and attempt to reach an agreement which supplements and
    expands their current agreement (two months of medical) with a
    program that would provide at least 12 months extended coverage
    to the workers (and their families) who have not as yet acquired
    insurance.”
    Board Member Hirakami concurred in part and dissented
    in part.   Board Member Hirakami concurred with the Board
    majority’s conclusion that Del Monte “failed to bargain
    collectively in good faith during the first phase of
    negotiations,” but “for different reasons[.]”          Board Member
    Hirakami focused on the fact that the DMH bargaining committee
    received “marching orders” from DM Corporate, and accordingly,
    she concluded that DMH could not meaningfully consider the three
    cost items proposed by the Union.         Thus, she concurred in the
    conclusion reached by the Board majority that Del Monte had
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    failed to bargain in good faith.        Board Member Hirakami
    disagreed, however, with the Board majority’s discussion of the
    eight “rational foundational prerequisites of information which
    must be available” in the course of effects bargaining.             She also
    disagreed with the majority as to the remedy, and stated that she
    would “award four additional months of enhanced medical coverage”
    for “a total extended period of six months.”
    C.   Circuit Court Proceedings
    On April 20, 2007, Del Monte filed its notice of appeal
    to the circuit court.      On February 1, 2008, after hearing
    arguments and receiving briefing from the parties, the circuit
    court filed its Order Affirming HLRB’s Decision No. 464 Dated
    March 21, 2007.     The circuit court explained:
    With respect to the issue of the recusal and
    disqualification raised by [Del Monte] as to the
    Chair, the [c]ourt finds recusal and/or
    disqualification was not required for the reasons and
    law cited by the Union []. With respect to the Board
    decision on its merits, the factors considered by the
    Board in finding bad faith bargaining are
    discretionary issues that could be considered by the
    Board in deciding the issue of bad faith bargaining.
    The fact that the Board characterized any of the
    factors as mandatory when they might be discretionary
    is harmless.
    On the same day, the circuit court entered judgment in
    favor of the Union and the HLRB.
    D.   ICA Appeal
    On February 29, 2008, Del Monte timely filed its notice
    of appeal to the ICA.      In its opening brief, Del Monte’s first
    two points of error concerned the HLRB’s ruling on Del Monte’s
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    Disqualification Motion, while Del Monte’s remaining two points
    of error concerned the portions of the HLRB Order that addressed
    bad faith bargaining.      Regarding the Disqualification Motion, Del
    Monte argued that the HLRB did not apply the proper “appearance
    of impropriety standard” in ruling on the Disqualification
    Motion, and erred in denying the Disqualification Motion on the
    merits.
    Regarding the HLRB’s finding of bad faith, Del Monte
    argued that “[t]he HLRB Order is affected by an error of law
    because it sets forth per se requirements for effects bargaining
    that are inconsistent with well-settled principles of labor
    law.”10   Del Monte also argued that the HLRB erred in finding bad
    faith.    Accordingly, Del Monte argued that the circuit court
    erred in affirming the HLRB Order.
    In a summary disposition order, the ICA affirmed the
    circuit court’s February 1, 2008 Judgment.          Del Monte II, 
    2011 WL 5834630
    , at *5.     As to Del Monte’s points of error concerning the
    HLRB allegedly failing to apply the objective “appearance of
    impropriety” standard and denying the Disqualification Motion,
    the ICA stated that the “proper test for disqualifying an
    administrative adjudicator for bias or impartiality is whether
    10
    Specifically, Del Monte argued that the HLRB Order required
    employers to bargain about subjects that are not required under federal labor
    policy. Del Monte disputed the propriety of the first six “requirements” of
    the eight imposed by the HLRB.
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    ‘the circumstances fairly give rise to an appearance of
    impropriety and reasonably cast suspicion on [the adjudicator’s]
    impartiality.’”      
    Id.
     at *1 (citing Sussel v. City and Cnty. of
    Honolulu Civil Service Comm’n, 
    71 Haw. 101
    , 109, 
    784 P.2d 867
    ,
    871 (1989)).     The ICA concluded that the “HLRB and the circuit
    court did not err because [the Chair’s] comments did not rise to
    the level of displaying deep-seated favoritism or antagonism,
    give rise to an appearance of impropriety, or reasonably cast
    suspicion on his impartiality.”       Id. at *2.
    The ICA then addressed Del Monte’s contention that the
    HLRB Order erroneously set forth per se requirements for effects
    bargaining.    Id.    The ICA stated that the “standard adopted by
    [the] HLRB to determine whether an employer has met its statutory
    duty to bargain in good faith is ‘whether the totality of the
    employer’s conduct evinces a present intention to find a basis
    for agreement and a sincere effort to reach a common ground.’”
    Id. (quoting Del Monte I, 112 Hawai#i at 500, 
    146 P.3d at 1077
    ).
    The ICA rejected Del Monte’s argument that the HLRB Order set
    forth per se requirements for effects bargaining, and stated that
    Del Monte “inaccurate[ly] characteriz[ed] [the] HLRB’s holding.”
    Id. at *3.     The ICA cited other parts of the HLRB’s Order, which
    showed that the HLRB properly considered “the totality of the
    circumstances” in determining that Del Monte engaged in bad faith
    bargaining.    Id. (citing    Del Monte I, 112 Hawai#i at 500-02, 146
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    P.3d at 1077-79).
    Lastly, the ICA addressed Del Monte’s contention that
    the HLRB erred in finding that Del Monte bargained in bad faith.
    Id.   The ICA rejected each of Del Monte’s arguments regarding the
    six points of conduct listed in the HLRB Order.            Id. at *3-5.
    The ICA, thus, affirmed the circuit court’s judgment.              Id. at *5.
    The ICA subsequently entered its judgment on appeal on
    December 15, 2011.
    Del Monte timely filed its application for writ of
    certiorari, and the ILWU timely filed its response.
    II.   Standards of Review
    A.    Motion for Disqualification
    The test for disqualifying a board member whose
    impartiality is challenged is whether the movant has shown “an
    appearance of impropriety” on the part of the challenged board
    member.    Sussel, 71 Haw. at 109, 
    784 P.2d at 871
     (1989).              “[T]he
    test for disqualification due to the ‘appearance of impropriety’
    is an objective one, based not on the beliefs of the petitioner
    or [adjudicator], but on the assessment of a reasonable impartial
    onlooker apprised of all the facts.”           In re Water Use Permit
    Applications, 94 Hawai#i 97, 122, 
    9 P.3d 409
    , 434 (2000) (quoting
    State v. Ross, 89 Hawai#i 371, 380, 
    974 P.2d 11
    , 20 (1998)).
    B.    Administrative Agency Decisions
    Review of a decision made by the circuit court upon
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    its review of an agency’s decision is a secondary appeal.
    The standard of review is one in which [the appellate] court
    must determine whether the circuit court was right or wrong
    in its decision, applying the standards set forth in HRS
    § 91-14(g) (1993) to the agency’s decision.
    HRS § 91-14, entitled “Judicial review of contested
    cases,” provides in relevant part:
    (g)   Upon review of the record the court
    may affirm the decision of the agency or remand
    the case with instructions for further
    proceedings; or it may reverse or modify the
    decision and order if the substantial rights of
    the petitioners may have been prejudiced because
    the administrative findings, conclusions,
    decisions, or orders are:
    (1)   In violation of constitutional or
    statutory provisions; or
    (2)   In excess of the statutory authority or
    jurisdiction of the agency; or
    (3)   Made upon unlawful procedure; or
    (4)   Affected by other error of law; or
    (5)   Clearly erroneous in view of the reliable,
    probative, and substantial evidence on the
    whole record; or
    (6)   Arbitrary, or capricious, or
    characterized by abuse of discretion
    or clearly unwarranted exercise of
    discretion.
    Under HRS § 91-14(g), conclusions of law are
    reviewable under subsections (1), (2), and (4); questions
    regarding procedural defects under subsection (3); findings
    of fact under subsection (5); and an agency's exercise of
    discretion under subsection (6).
    United Pub. Workers, AFSCME, Local 646, AFL-CIO, v. Hanneman, 106
    Hawai#i 359, 363, 
    105 P.3d 236
    , 240 (2005) (brackets omitted)
    (quoting Paul’s Elec. Serv., Inc. v. Befitel, 104 Hawai#i 412,
    416, 
    91 P.3d 494
    , 498 (2004)).
    C.   Administrative Agency Conclusions of Law and Findings
    of Fact
    An agency’s conclusions of law are reviewed de
    novo, while an agency’s factual findings are reviewed
    for clear error. A conclusion of law that presents
    mixed questions of fact and law is reviewed under the
    clearly erroneous standard because the conclusion is
    dependent upon the facts and circumstances of the
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    particular case.
    As a general matter, a finding of fact or a
    mixed determination of law and fact is clearly
    erroneous when (1) the record lacks substantial
    evidence to support the finding or determination, or
    (2) despite substantial evidence to support the
    finding or determination, the appellate court is left
    with the definite and firm conviction that a mistake
    has been made. Substantial evidence is credible
    evidence which is of sufficient quality and probative
    value to enable a person of reasonable caution to
    support a conclusion.
    Del Monte I, 112 Hawai#i at 499, 
    146 P.3d at 1076
     (internal
    quotation marks, citations, and brackets omitted).
    III.   Discussion
    We hold that there was no error in (1) the HLRB’s
    denial of Del Monte’s Disqualification Motion, and (2) the HLRB’s
    determination that Del Monte bargained in bad faith.            As set
    forth below, there was substantial evidence that the “totality”
    of Del Monte’s conduct did not evince “a present intention to
    find a basis for agreement and a sincere effort to reach a common
    ground.”   See Del Monte I, 112 Hawai#i at 500, 
    146 P.3d at 1077
    .
    However, we further acknowledge that the HLRB Order
    could erroneously be construed to impose the eight factors listed
    in the HLRB Order as per se requirements in all effects
    bargaining cases accompanying a plant closure.          Such an
    interpretation would be inconsistent with the standard for
    determining whether an employer has breached its obligation to
    bargain in good faith previously adopted by the HLRB and approved
    by this court: “whether the totality of the employer’s conduct
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    evinces a present intention to find a basis for agreement and a
    sincere effort to reach a common ground.”          Del Monte I, 112
    Hawai#i at 500, 
    146 P.3d at 1077
     (brackets omitted).            In light of
    this standard, we clarify that the eight factors may be
    considered only on a case-by-case basis, depending on whether
    they are relevant to the facts of a particular case.
    A.   The ICA did not err in affirming the HLRB’s ruling on Del
    Monte’s disqualification motion
    In its application, Del Monte argues that the HLRB did
    not apply the objective “appearance of impropriety” standard, but
    rather applied a “subjective test.”         Del Monte further argues
    that the ICA failed to address whether the HLRB applied the
    correct standard.     Finally, Del Monte argues that the HLRB erred
    in denying its Disqualification Motion, and that the error was
    prejudicial.    Del Monte’s arguments lack merit.
    The HLRB did not expressly state whether it was
    applying the “appearance of impropriety” standard in ruling on
    Del Monte’s Disqualification Motion.         However, the ICA identified
    and applied the proper objective standard for disqualifying an
    administrative adjudicator.       The ICA stated: “The proper test for
    disqualifying an administrative adjudicator for bias or
    impartiality is whether ‘the circumstances fairly give rise to an
    appearance of impropriety and reasonably cast suspicion on [the
    adjudicator’s] impartiality.’”        Del Monte II, 
    2011 WL 5834630
    , at
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    *1 (brackets in the original) (quoting Sussel, 71 Haw. at 109,
    
    784 P.2d at 871
    ).    The ICA further stated that “‘the test for
    disqualification due to the appearance of impropriety is an
    objective one, based not on the beliefs of the petitioner or the
    judge, but on the assessment of a reasonable impartial onlooker
    apprised of all the facts.’”      Id. at *2 (emphasis added) (quoting
    Office of Disciplinary Counsel v. Au, 107 Hawai#i 327, 338, 
    113 P.3d 203
    , 214 (2005)).     Thus, the ICA properly identified the
    “objective” standard that Del Monte argues should apply, and as
    discussed below, the record establishes that under this standard,
    Del Monte’s arguments lack merit.
    Del Monte argues that the Chairman displayed an
    appearance of impropriety by expressing sympathy for the Union
    members, speculating on their hardship, declaring that the
    company’s actions were not fair, and derisively questioning
    Sasagawa.    Del Monte takes excerpts of the Chairman’s comments,
    such as describing the Union members as “extraordinarily proud”
    and “good people, loyal workers” and apologizing for “getting
    emotional” and using his “interrogation tone,” and argues that it
    was “clearly erroneous to find that the HLRB Chairman had not
    created an ‘appearance of impropriety.’”
    The Chairman’s comments, however, must be viewed in the
    context in which they arose.      The Chairman’s questions to
    Sasagawa came after the Union’s counsel and Del Monte’s counsel
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    questioned Sasagawa about Del Monte’s representations to the
    employees regarding the closure date.         The Union’s counsel also
    asked Sasagawa about certain cost proposals rejected by Del
    Monte.   Accordingly, the Chairman’s questions regarding severance
    and the employees’ reliance on Del Monte’s representations
    regarding the closure date concerned matters that had already
    been put in issue by the parties.          The Chairman clarified on the
    record, “I asked my questions because I don’t know the answer,
    and I really want to know the answer, not because I want to make
    anybody’s case.”     Viewing the Chairman’s comments from the point
    of view of “a reasonable impartial onlooker apprised of all the
    facts[,]” Au, 107 Hawai#i at 338, 
    113 P.3d at 214
    , the Chairman’s
    comments “did not rise to the level of displaying deep-seated
    favoritism or antagonism, give rise to an appearance of
    impropriety, or reasonably cast suspicion on his impartiality.”
    Del Monte II, 
    2011 WL 5834630
    , at *2.         Thus, even assuming
    arguendo the HLRB applied the wrong standard, the error was
    harmless.    Accordingly, the ICA and the circuit court properly
    affirmed the HLRB’s ruling with regard to Del Monte’s
    Disqualification Motion.
    B.   The circuit court correctly affirmed the HLRB’s
    determination that Del Monte failed to bargain in good faith
    during the first phase of negotiations
    For the reasons set forth below, the circuit court
    correctly affirmed the HLRB’s decision that Del Monte bargained
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    in bad faith during the first phase of negotiations.
    HRS § 91-14(g) concerns “Judicial review of contested
    cases,” and provides in relevant part:
    Upon review of the record the court may affirm the
    decision of the agency or remand the case with
    instructions for further proceedings; or it may
    reverse or modify the decision and order if the
    substantial rights of the petitioners may have been
    prejudiced because the administrative findings,
    conclusions, decisions, or orders are:
    . . .
    (4)     Affected by other error of law[.]
    (Emphasis added).
    In addition, this court can affirm the decision of a
    lower tribunal on any ground appearing in the record.            Nihi Lewa,
    Inc. v. Dep’t of Budget and Fiscal Servs., 103 Hawai#i 163, 168,
    
    80 P.3d 984
    , 989 (2003) (“Where the decision below is correct it
    must be affirmed by the appellate court though the lower tribunal
    gave a wrong reason for its action.”) (citation omitted).             Here,
    the record established that Del Monte bargained in bad faith
    during the first phase of negotiations.          The Board majority’s
    FOFs support the conclusion that the “totality” of Del Monte’s
    conduct did not “evince[] a present intention to find a basis for
    agreement and a sincere effort to reach a common ground.”             Del
    Monte I, 112 Hawai#i at 500, 
    146 P.3d at 1077
     (citation omitted).
    Accordingly, Del Monte’s “substantial rights” were not prejudiced
    by the Board’s decision.       See 91-14(g).
    When this court examined the issue of bad faith
    bargaining in Del Monte I, this court stated that:
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    [W]hether an employer has bargained in good faith
    presents a mixed question of law and fact reviewed
    under the clearly erroneous standard. Even though
    there is evidence in the record of discrete actions by
    Del Monte suggestive of good faith, the HLRB’s
    determination of the “totality” is not a counting game
    of good and bad acts, and its expertise in labor
    relations entitle the HLRB to judicial deference in
    this area.
    Id. at 501, 
    146 P.3d at 1078
     (emphasis added).
    This court further stated that the “clearly erroneous
    standard” is limited to “(1) determining whether there is
    substantial evidence in the record to support the ruling and (2)
    if there is such evidence, determining whether the record
    nevertheless leaves the court with the definite and firm
    conviction that a mistake has been made.”         
    Id.
    Here, the HLRB’s ruling that Del Monte did not meet its
    bargaining obligation under HRS § 377-6(4) was supported by
    credible evidence in the record.       Effects bargaining requires,
    inter alia, that an employer “meet with the union, provide
    information necessary to the union’s understanding of the
    problem, and in good faith consider any proposals the union
    advances.”   First Nat’l Maint. Corp. v. N.L.R.B., 
    452 U.S. 666
    ,
    679 n.17 (1981).    “The requirement of conferring in good faith
    involves more than just meeting, more than just sterile or
    repetitive discussion of formalities or differences between
    management and the union, and more than formal replies that, in
    effect, constitute a refusal to deal with the union.”              C.C.
    Borklund, Good Faith in Collective Bargaining, 25 Am. Jur. Proof
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    of Facts 2d. § 333:6 (1981).      “[T]he offering of a proposal that
    is predictably unacceptable, coupled with an inflexible attitude
    on major issues and no proposal of reasonable alternatives, has
    been condemned as violative of the good faith obligation.”             1 The
    Developing Labor Law: The Board, The Courts, and the National
    Labor Relations Act 867 (John E. Higgins, Jr. et al. eds., 5th
    ed. 2006) (footnote omitted).
    With regard to Del Monte’s consideration of the Union’s
    proposals in the instant case, the Board majority’s FOF No. 18
    stated:
    At the first meeting, the Union presented its
    proposals. These included three cost items: enhanced
    severance, six months of medical and dental coverage
    after closure, and protecting the residents of Kunia
    Camp by providing seed money to retain a housing
    association. The Union also presented numerous,
    mostly administrative non-cost proposals. At the
    onset, [Ho] advised the Union that the Company’s
    committee had “received their marching orders” and
    that nothing would be negotiated beyond the scope of
    the [C]ollective [B]argaining [A]greement in force.
    Because the DMH bargaining committee was given
    “marching orders” from DM Corporate to deny enhancements beyond
    the Collective Bargaining Agreement as to the three cost items,
    the Union’s cost proposals could not be considered in a
    meaningful way.    Any costing of the Union’s three proposals would
    be futile in the face of such “marching orders,” and in light of
    DMH’s understanding that “nothing would be negotiated beyond the
    scope of the [C]ollective [B]argaining [A]greement in force.”
    Moreover, this FOF was supported by credible evidence in the
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    record.   Sasagawa’s notes from one of the meetings referenced
    that it would be difficult for DMH to “provide additional
    economic benefits” because it received “marching orders.”             When
    questioned about these notes, Sasagawa explained that with regard
    to “severance” and “medical benefits,” her understanding was that
    DM Corporate was not willing to provide anything beyond what was
    agreed upon in the Collective Bargaining Agreement.
    In addition, the Board majority found that on April 12,
    2006, DMH proposed a new cost item, a cash “retention bonus” to
    be paid to fourth year covered seasonal employees who remained
    employed at DMH into 2007.      The record indicates that this offer
    was available to the Union for only one day, even though Galdones
    requested more time to discuss the proposal with the Union.                This
    type of “take-it-or-leave-it” cost proposal, under the
    circumstances presented here, is inconsistent with an employer’s
    duty to bargain in good faith, as previously recognized by the
    HLRB and this court.     See Del Monte I, 112 Hawai#i at 502, 
    146 P.3d at 1079
     (pointing to a “take-it-or-leave-it” proposition as
    part of the “evidence upon which the HLRB may have concluded that
    Del Monte did not bargain in good faith”).
    In sum, the Board majority made specific findings,
    based on credible evidence in the record, which supported the
    conclusion that Del Monte did not bargain in good faith during
    the first phase of negotiations.       Thus, the totality of Del
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    Monte’s conduct did not “evince[] a present intention to find a
    basis for agreement and a sincere effort to reach a common
    ground.”    Del Monte I, 112 Hawai#i at 500, 
    146 P.3d at 1077
    .
    Although this reasoning may differ from the Board majority’s
    discussion, the Board majority’s decision does not require
    reversal.    The circuit court affirmed the Board majority’s FOFs,
    and the reasons stated herein for affirming the circuit court’s
    and ICA’s judgments are supported by specific findings in the
    HLRB Order.    Cf. Nakamine v. Bd. of Trs. of the Emps. Ret. Sys.,
    
    65 Haw. 251
    , 255, 
    649 P.2d 1162
    , 1165 (1982) (reversing the
    circuit court’s order and remanding for further proceedings
    because the circuit court failed to make specific findings as to
    what procedural irregularities occurred in the administrative
    agency proceedings and whether such errors prejudiced the
    claimant’s substantial rights); see also Borklund at § 333:23
    (1981) (“In an enforcement proceeding, the court can sustain an
    ultimate conclusion of lack of good faith without sustaining the
    Board on each and every one of its subsidiary findings of fact;
    nor need the court agree as to every incident specially
    emphasized in the Board’s decision as indicating lack of good
    faith.”) (footnote omitted).
    C.   The eight factors identified in the HLRB Order are not per
    se requirements in every effects bargaining case
    Del Monte argues that the HLRB erred by creating a new
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    test for effects bargaining in contravention of federal labor
    policy.    Del Monte argues that certain factors listed in the HLRB
    Order are not mandatory bargaining subjects under federal labor
    law, but that the HLRB Order “effectively compels employers to
    bargain about” these subjects.11       Del Monte further argues that
    it was “erroneous for the ICA to state that the HLRB’s new
    requirements are lawful because they are only a part of the
    ‘totality of circumstances.’”        In light of our holding that the
    HLRB did not err in concluding that Del Monte bargained in bad
    faith during the first phase of negotiations, we need not address
    this argument for purposes of this appeal.          However, we recognize
    that an employer “must have some degree of certainty beforehand
    as to when it may proceed to reach decisions without fear of
    later evaluations labeling its conduct an unfair labor practice.”
    First Nat’l Maint. Corp., 
    452 U.S. at 678-79
    .           Accordingly, since
    the HLRB Order could be read as imposing per se requirements, we
    consider whether all eight factors identified in the HLRB Order
    11
    Del Monte specifically challenges the following six factors: (1)
    “why the closure is taking place”; (2) “[how] to delay [or] forestall the
    closure”; (3) “reasons for positions taken in developing, modifying or
    rejecting offers [or] counter offers”; (4) resources which might be available
    to effect compromise”; (5) “possible retention, redeployment, or liquidation
    of effected [sic] human or material resources”; and (6) “what is necessary to
    establish an open and meaningful avenue of communication with decision
    makers[.]” (Some brackets in original and some added).
    Del Monte acknowledges that the following two factors are
    recognized components of effects bargaining: (1) “steps that can be reasonably
    taken to mitigate the detrimental effects of the pending unemployment to
    employees, their dependent families, or their community”; and (2) “the precise
    timing of the closure.” It would appear that those factors would be relevant
    in most, if not all, cases.
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    are mandatory subjects of disclosure and negotiation in every
    effects bargaining case.      We conclude that they are not, since
    such an approach would be inconsistent with the case-by-case
    approach we adopted in Del Monte I.        See Del Monte I, 112 Hawai#i
    at 501 n.17, 
    146 P.3d at
    1078 n.17 (“Determining whether
    bargaining parties exhibited a ‘mutually genuine effort to reach
    an agreement with reference to the subject under negotiation,’
    HRS § 377-1(5), is by its nature an inquiry where hard-and-fast
    rules do not apply.”).
    HRS § 377-6(4) makes it an unfair labor practice for an
    employer “[t]o refuse to bargain collectively” with the
    employees’ collective bargaining representative.           In addition,
    “Regardless of whether an employer is obligated to bargain with
    the union over a decision involving an operational change, the
    employer must bargain over the effects of the change[,]” i.e.,
    engage in “effects bargaining.”       48A Am. Jur. 2d. Labor and Labor
    Relations § 2345 (2005) (emphasis added); see also Providence
    Hosp. v. N.L.R.B., 
    93 F.3d 1012
    , 1018 (1st Cir. 1996) (noting
    that “unions generally enjoy the right to bargain over the
    effects of decisions which are not themselves mandatory subjects
    of collective bargaining”).      Under HERA, “collective bargaining”
    is defined as “the negotiating by an employer and a majority of
    the employer’s employees in a collective bargaining unit (or
    their representatives) concerning representation or terms and
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    conditions of employment of such employees in a mutually genuine
    effort to reach an agreement with reference to the subject under
    negotiation.”   HRS § 377-1(5) (1993) (emphasis added).            In Del
    Monte I, this court approved the following standard to assess
    whether an employer has met its statutory duty to bargain in good
    faith: “whether the totality of the [employer’s] conduct evinces
    a present intention to find a basis for agreement and a sincere
    effort to reach a common ground.”         112 Hawai#i at 500-01, 501
    n.17, 
    146 P.3d at 1077-78
    , 1087 n.17 (brackets in original)
    (quoting Bd. of Educ., 6 HLRB 173, 177 (2001)).
    Here, the HLRB Order stated:
    In the opinion of the Board majority, rational
    foundational prerequisites of information which must
    be available, or the subjects of open good faith
    exchange, in the course of effects bargaining
    accompanying a closure should at least include [sic]:
    1) why the closure is taking place; 2) what, if
    anything, the Union, employees or employer could
    reasonably do to delay, forestall the closure or
    mitigate the detrimental effects of the closure; 3)
    the reasons for positions taken in developing,
    modifying or rejecting offers [or] counter offers; 4)
    the resources which might be available to effect
    compromise; 5) the possible retention, redeployment or
    liquidation of effected [sic] human or material
    resources; 6) what is necessary to establish an open
    and meaningful avenue of communication with decision
    makers; 7) steps that can be reasonably taken to
    mitigate the detrimental effects of the pending
    unemployment to employees, their dependent families or
    their community; and 8) the precise timing of the
    closure.
    (Emphasis added).
    The portion of the Order that reads, “rational
    foundational prerequisites of information which must be
    available, or the subjects of open good faith exchange, in the
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    course of effects bargaining accompanying a closure should at
    least include[,]” implies that all eight factors are per se
    requirements for an employer in every effects bargaining case
    accompanying a closure.       However, imposing such requirements in
    every case is inconsistent with our case law.
    In Del Monte I, this court noted that “[d]etermining
    whether bargaining parties exhibited a ‘mutually genuine effort
    to reach an agreement with reference to the subject under
    negotiation,’ HRS § 377-1(5), is by its nature an inquiry where
    hard-and-fast rules do not apply.”         Id. at 501 n.17, 
    146 P.3d at
    1078 n.17 (emphasis added).       Thus, evaluating an employer’s
    conduct against per se requirements is inconsistent with focusing
    on the “totality of the employer’s conduct.”           Id. at 500, 
    146 P.3d at 1078
     (brackets omitted).        Put another way, all eight
    factors listed in the HLRB Order may not be relevant in every
    effects bargaining case.       Thus, imposing those requirements on an
    employer in every effects bargaining would be improper.             This
    conclusion is consistent with an extensive body of federal
    caselaw, which evaluates whether an employer bargained in good
    faith by looking at the totality of the circumstances.12            See,
    12
    The HLRB’s standard for assessing whether an employer violated its
    statutory duty to bargain in good faith, i.e., “whether the totality of the
    [employer’s] conduct evinces a present intention to find a basis for agreement
    and a sincere effort to reach a common ground[,]” was derived from a leading
    federal labor law treatise. See Bd. of Educ., 6 HLRB 173, 177 (2001) (citing
    1 The Developing Labor Law: The Board, The Courts, and the National Labor
    Relations Act 608 (Patrick Hardin et al. eds., 3d ed. 1992)). This court has
    also looked to the NLRA in interpreting the HERA’s substantive provisions.
    (continued...)
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    e.g., N.L.R.B. v. Truitt Mfg. Co., 
    351 U.S. 149
    , 153-154 (1956)
    (noting that “[e]ach case must turn upon its particular facts”
    and that “[t]he inquiry must always be whether or not under the
    circumstances of the particular case the statutory obligation to
    bargain in good faith has been met”); Int’l Chem. Workers Council
    of the United Food & Commercial Workers Int’l v. N.L.R.B., 
    467 F.3d 742
    , 748 (9th Cir. 2006) (considering “whether the Company’s
    actions as a whole satisfied its statutory obligation to bargain
    in good faith”); Frankl v. HTH Corp., 
    650 F.3d 1334
    , 1358 (9th
    Cir. 2011) (“To determine a party’s good faith, the Board looks
    to the ‘totality of the respondent’s conduct, both at and away
    from the bargaining table.’”) (citation and brackets omitted).
    In sum, the law does not require employers to furnish
    all eight types of information, or bargain over the subject
    matter of that information, in every instance of effects
    bargaining accompanying a closure.         Accordingly, this court’s
    holding does not foreclose the possibility that a particular
    factor may be relevant, and thus appropriate for the HLRB to take
    into consideration, in evaluating the totality of an employer’s
    conduct in an effects bargaining case.
    IV.   Conclusion
    We hold that the HLRB did not err in denying Del
    Monte’s Disqualification Motion.         We further hold that the HLRB
    12
    (...continued)
    See Del Monte I, 112 Hawai#i at 503, 
    146 P.3d at 1080
    .
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    did not err in concluding that Del Monte bargained in bad faith
    during the first phase of negotiations.         However, we also hold
    that the eight factors in the HLRB Order are not per se
    requirements in every effects bargaining case.          Accordingly, the
    judgment of the ICA is affirmed.
    Christopher S. Yeh               /s/ Mark E. Recktenwald
    for petitioners
    /s/ Paula A. Nakayama
    Rebecca L. Covert
    and Davina W. Lam                /s/ Simeon R. Acoba, Jr.
    for respondent
    /s/ Karen S.S. Ahn
    /s/ Steven S. Alm
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