Sands v. Town of West Yellowstone , 337 Mont. 209 ( 2007 )


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  •                                        No. DA 06-0085
    IN THE SUPREME COURT OF THE STATE OF MONTANA
    
    2007 MT 110
    JOE SANDS and RHONDA SANDS,
    Plaintiffs and Appellants,
    v.
    TOWN OF WEST YELLOWSTONE,
    Defendant and Respondent.
    APPEAL FROM:         The District Court of the Eighteenth Judicial District,
    In and For the County of Gallatin, Cause No. DV 2003-625,
    Honorable Mike Salvagni, Presiding Judge
    COUNSEL OF RECORD:
    For Appellants:
    Stephen C. Pohl, Paul Grigsby, Aspen Professional Center,
    Bozeman, Montana
    For Respondent:
    Philip F. Walsh, Walsh & McKenna, P.C., Bozeman, Montana
    Submitted on Briefs: November 28, 2006
    Decided: May 8, 2007
    Filed:
    __________________________________________
    Clerk
    Justice Patricia O. Cotter delivered the Opinion of the Court.
    ¶1        Joe and Rhoda Sands, former emergency medical technicians (EMTs) for the
    Town of West Yellowstone (Town) sued the Town for failing to pay them for the hours
    they were on-call but were not actually responding to a call. The Sands moved for partial
    summary judgment seeking a determination that these on-call hours constituted
    compensable work under the Fair Labor Standards Act (FLSA). The Town opposed the
    Sands’ Motion and filed a cross-motion for complete summary judgment arguing that the
    subject on-call hours did not constitute compensable time under the FLSA. After a
    hearing, the District Court denied the Sands’ Motion and granted the Town’s Motion.
    The Sands appeal. We reverse and remand.
    ISSUE
    ¶2        A restatement of the issue on appeal is: Did the District Court err in determining
    as a matter of law that on-call time scheduled for the Sands was not compensable under
    the FLSA?
    FACTUAL AND PROCEDURAL BACKGROUND
    ¶3        West Yellowstone, Montana, is a small town on the west edge of Yellowstone
    National Park. Its location makes it a desirable tourist destination for several months of
    the year, but during off-season, amenities such as fresh food shipments, bulk item and dry
    goods grocery shipments, restaurants, and theaters are limited or unavailable. However,
    the Town’s setting offers seasonal quiet and solitude and various year-long recreational
    activities such as hiking, camping, biking, fishing, snowmobiling and hunting, among
    others.
    2
    ¶4     The Town provides a year-round municipal ambulance service for residents and
    guests which is staffed by paid EMTs and volunteers from the community. Rhoda Sands
    was hired as an EMT by West Yellowstone in November 1998. Joe began working as an
    EMT for the Town in September 1999. They worked for the Town as EMTs until August
    and December 2003, respectively. During the time they lived and worked in West
    Yellowstone, the Town had extremely limited professional services and stores to meet
    personal needs. For example, it did not have an advanced medical facility or specialized
    medical diagnostic facility, nor did it have a doctor, an optometrist, a dentist, a lawyer, a
    car dealer, or a full-time veterinarian.
    ¶5     During the time the Sands worked for the Town as EMTs, the Town employed a
    total of four EMTs. The EMTs were subject to two types of shifts: station time and on-
    call time.    While on-call, EMTs worked “response time” when they received an
    emergency call. EMTs were paid an acceptable wage for station time and response time;
    however, they were paid one hour’s wage for every four hours of scheduled on-call time,
    which they contest.
    ¶6     The closest hospitals were located in Bozeman, Montana, and in Rexburg, Idaho,
    both approximately eighty miles from West Yellowstone. The Sands testified that it took
    a minimum of three hours to transport a patient to one of these hospitals. The Town
    acknowledged that response time to transport a patient to one of these hospitals or to an
    interim pick-up location was typically between one and one-half hours and eight hours.
    ¶7     Between the hours of 8 a.m. and 8 p.m., on-call EMTs were required to respond to
    emergency calls within five minutes. Between 8 p.m. and 8 a.m., they had to respond
    3
    within seven minutes. If an EMT failed to meet the required response time, he or she was
    subject to disciplinary action. The only other restriction imposed on the emergency
    workers while on-call was the necessity to refrain from alcohol use. It is undisputed that
    each time an EMT was called out to respond to an emergency call, he or she faced a
    potential life or death situation.
    ¶8     Town EMTs were provided with radios to monitor emergency calls. These radios
    also transmitted police dispatches on the same frequency. The Town stated that it offered
    pagers to on-call EMTs as well.
    ¶9     Rhoda testified that during her interview for the EMT position, the interview
    committee told her that in addition to her regular station time, she would “occasionally”
    be scheduled for on-call shifts on holidays and weekends but that because volunteers
    were available nights, weekends, and holidays, such times would be rare. She testified in
    her deposition however that at some time after she began working for the Town, the
    volunteers began accepting fewer on-call shifts, and the four paid EMTs were required to
    take more and more of those shifts in order to guarantee that the Town had emergency
    ambulance services available twenty-four hours a day, seven days a week.
    ¶10    While on-call at night the Sands maintained that they had to keep the radio near
    their bed in order to hear a call and to meet the required response time. Rhoda testified
    that over the years of being on-call she experienced serious sleep deprivation resulting in
    health problems and the need for medical treatment for exhaustion. No evidence was
    presented by the Sands or the Town that the Sands used the pagers the Town claimed it
    provided to on-call EMTs.
    4
    ¶11    It is undisputed that the Town of West Yellowstone is small enough that an on-call
    EMT could be anywhere in Town and respond to an emergency call within five or seven
    minutes. However, the Sands complain that meeting such a short response time greatly
    interfered with their ability to use their on-call time effectively for their personal
    interests. They could not conduct any personal or professional business outside of West
    Yellowstone, such as seeing a doctor or a dentist, attending an out-of-town cultural event
    or visiting out-of-town friends or family; they could not comfortably entertain guests in
    their home or visit friends for meals because of the frequency of call-outs; and they could
    not go hiking, fishing, camping or even take long walks. The Sands also argue that
    because the number of EMTs and available volunteers was so limited, trading on-call
    hours was difficult and at times impossible. Also, while both of the Sands held outside
    employment to supplement their EMT income, they were not able to work those jobs
    while they were on-call.
    ¶12    The Town counters that the only restrictions imposed on the Sands while they
    were on-call were to respond within five to seven minutes and refrain from the use of
    alcohol. It asserts that the Sands were free to ride their bikes, shop for groceries and eat
    with friends during their on-call hours.
    ¶13    As volunteer participation diminished and the Town decreased station time and
    increased on-call time, the Sands became increasingly dissatisfied with their jobs,
    particularly the amount of on-call hours they were scheduled and the way on-call hours
    were compensated. In 2001, Joe approached management with an alternative method of
    scheduling and paying for on-call work. The Town implemented the method but within a
    5
    few months was told by the Federal Department of Labor that it could no longer utilize
    the implemented method because the exemptions involved applied to firefighters and not
    EMS staff.
    ¶14    The Sands ultimately resigned from the Town in 2003. In December 2003, they
    filed a Complaint against the Town alleging that under the circumstances associated with
    on-call time as EMTs, their activities were so restricted as to render their on-call time
    “work time,” and thus fully compensable under the FLSA. On April 28, 2005, the Sands
    filed a Motion for Partial Summary Judgment and the Town filed a Motion for Complete
    Summary Judgment. Each party proffered “uncontroverted” facts supporting its position.
    Discovery ensued and on September 8, 2005, the District Court held a hearing on the
    parties’ summary judgment motions. On October 26, 2005, the court granted the Town’s
    Motion for Complete Summary Judgment and denied the Sands’ Motion for Partial
    Summary Judgment. The court concluded that under the circumstances of this case, the
    Sands’ on-call time was not compensable under the FLSA. This appeal follows.
    STANDARD OF REVIEW
    ¶15    We review a district court’s grant of summary judgment de novo, using the
    standard established by M. R. Civ. P. 56 (Rule 56). The moving party must establish the
    absence of a genuine issue of material fact and entitlement to judgment as a matter of
    law. Baltrusch v. Baltrusch, 
    2006 MT 51
    , ¶ 11, 
    331 Mont. 281
    , ¶ 11, 
    130 P.3d 1267
    , ¶ 11
    (citations omitted). Once the moving party has met its burden, the opposing party must,
    in order to raise a genuine issue of material fact, present substantial evidence essential to
    one or more elements of its case rather than mere conclusory or speculative statements.
    6
    We review a district court’s conclusions of law to determine whether they are correct.
    Kullick v. Skyline Homeowners Ass'n, Inc., 
    2003 MT 137
    , ¶ 13, 
    316 Mont. 146
    , ¶ 13, 
    69 P.3d 225
    , ¶ 13 (citation omitted).
    ¶16     We have repeatedly held that summary judgment is an extreme remedy and
    “should never be substituted for a trial if a material factual controversy exists.” Hajenga
    v. Schwein, 
    2007 MT 80
    , ¶ 11, 
    336 Mont. 507
    , ¶ 11, ___ P.3d ___, ¶ 11. “To determine
    the existence or nonexistence of a genuine issue of material fact, we look to the
    pleadings, depositions, answers to interrogatories, admissions on file and affidavits.”
    Additionally, all reasonable inferences that might be drawn from the offered evidence
    will be drawn in favor of the party opposing the summary judgment motion. Hajenga,
    ¶ 12.
    ¶17     Application of these standards becomes more complicated in circumstances such
    as those in Hajenga and the case at bar where both parties file simultaneous motions for
    summary judgment. We stated in Hajenga that
    [w]hen faced with cross-motions for summary judgment, a district court is
    not required to grant judgment as a matter of law for one side or the
    other. . . . “Rather, the court must evaluate each party’s motion on its own
    merits, taking care in each instance to draw all reasonable inferences
    against the party whose motion is under consideration.”
    Hajenga, ¶ 18, (citing Ike v. Jefferson Nat. Life Ins. Co., 
    267 Mont. 396
    , 399-400, 
    884 P.2d 471
    , 474 (1994)). “[T]he fact that both parties have moved for summary judgment
    does not establish, in and of itself, the absence of genuine issues of material fact.”
    Hajenga, ¶ 18 (citing Montana Metal Buildings, Inc. v. Shapiro, 
    283 Mont. 471
    , 477, 
    942 P.2d 694
    , 698 (1997)).
    7
    DISCUSSION
    ¶18   Both parties maintain that this case required the District Court to make a legal
    determination as to whether the Sands’ on-call time was compensable under the FLSA
    and therefore the matter was suited to resolution by summary judgment.
    ¶19   Precedent addressing the question of whether on-call time is compensable under
    the FLSA has been evolving since 1944 when the United States Supreme Court
    established the standard for compensability to be whether the employee was “engaged to
    wait” or was “waiting to be engaged” while on-call. If the employee was engaged to
    wait, the on-call time was compensable. If waiting to be engaged, the on-call time was
    not compensable. Skidmore v. Swift & Co., 
    323 U.S. 134
    , 
    65 S. Ct. 161
     (1944). In this
    landmark case, the U.S. Supreme Court reasoned:
    [W]e hold that no principle of law found either in the statute or in Court
    decisions precludes waiting time from also being working time. We have
    not attempted to, and we cannot, lay down a legal formula to resolve cases
    so varied in their facts as are the many situations in which employment
    involves waiting time. Whether in a concrete case such time falls within or
    without the Act is a question of fact to be resolved by appropriate findings
    of the trial court. . . . Facts may show that the employee was engaged to
    wait, or they may show that he waited to be engaged.
    Skidmore, 323 U.S. at 136-37, 65 S. Ct. at 163 (internal citations omitted). In Armour &
    Co. v. Wantock, the Supreme Court cautioned that, when determining whether “inactive
    duty is duty nonetheless,” the question is “[w]hether [the] time is spent predominantly for
    the employer’s benefit or for the employee’s”; this question, the Court concluded, is
    “dependent upon all the circumstances of the case.” Armour, 
    323 U.S. 126
    , 133, 
    65 S. Ct. 165
    , 168 (1944). While Armour and Skidmore address circumstances contemplated
    8
    under the FLSA involving “employees engaged in commerce,” the U.S. Supreme Court
    expressly extended FLSA application to state and local governments in Garcia v. San
    Antonio Metro. Transit Auth., 
    469 U.S. 528
    , 
    105 S. Ct. 1005
     (1985). See also Renfro v.
    City of Emporia, Kan., 
    948 F.2d 1529
    , 1541 (10th Cir. 1991) and Berry v. County of
    Sonoma, 
    30 F.3d 1174
    , 1182 (9th Cir. 1994).
    ¶20    Multiple state and federal courts have addressed the question of whether the on-
    call time in the case before them is or is not compensable under the FLSA. Predictably,
    the answers have varied, depending upon the particular facts at issue. As the District
    Court in the case at bar observed, the single Montana case addressing this issue, Phillips
    v. Lake County, 
    222 Mont. 42
    , 
    721 P.2d 326
     (1986), does not control because it relies on
    a distinctly different judicial determination and dissimilar facts. Therefore, we look to
    cases from other jurisdictions with similar fact patterns for guidance in resolving the
    Sands’ claim.
    ¶21    In Shamblin v. City of Colchester, 
    793 F. Supp. 834
     (C.D.Ill. 1992), the plaintiff
    was a police officer for the City of Colchester. He sought summary judgment that he
    should be paid for his on-call time under the FLSA because he was restricted from
    effectively using his time for personal pursuits. The Illinois federal district court recited
    the undisputed facts which included immediate response time, geographic limitations,
    and required on-call shifts every other weekend, among others. The court also noted
    facts on which the parties did not agree, including (1) to what extent Shamblin could
    engage in personal pursuits during on-call hours; (2) the extent to which Shamblin was
    able to spend time with his children and friends while on call; (3) the extent to which
    9
    Shamblin could work at other jobs while on call; (4) the extent to which Shamblin was
    able to sleep while on call, and (5) the extent to which Shamblin could engage in
    activities such as doing laundry, watching movies, eating out, and getting groceries.
    Shamblin, 793 F. Supp. at 837. The Shamblin court concluded that when
    [v]iewing the inferences to be drawn from these and the other undisputed
    facts, and given the existence of disputed facts regarding the extent of
    Plaintiff’s actual ability to engage in personal pursuits while on call, the
    Court cannot rule that Plaintiff is entitled to a judgment as a matter of law.
    Accordingly, Plaintiff’s motion for summary judgment is denied.
    Shamblin, 793 F. Supp. at 838.
    Additionally, for the same reasons, the federal district court denied the City’s motion for
    summary judgment as well. Shamblin, 793 F. Supp. at 838.
    ¶22   A North Carolina federal district court reached a similar conclusion in Spencer v.
    Hyde County, 
    959 F. Supp. 721
     (E.D.N.C. 1997). The plaintiffs in Spencer were EMTs
    on Ocracoke Island in Hyde County, North Carolina. Much like the Sands in the case
    before us, they were required to respond to an emergency call in five minutes or less.
    While plaintiffs were otherwise free to conduct personal errands and activities while on-
    call, their emergency call-outs were more frequent during high tourist season and their
    response times were typically lengthy. The EMTs complained that with a five-minute
    response time, they were confined to the small village of Ocracoke which had few
    amenities; that while they were allowed to switch on-call shifts with other EMTs, it was
    difficult to do because there were so few EMTs; that they had to constantly monitor their
    radios which restricted them from attending noisy functions; and they could not engage in
    “customary island pursuits” such as walking on the beach, swimming, sailing, fishing, or
    10
    riding horses while on-call.     Spencer, 959 F. Supp. at 725.         As a result of these
    restrictions, the EMTs sought compensation for their on-call time. The County filed a
    motion for summary judgment seeking an order declaring that the on-call time was not
    compensable under the FLSA.
    ¶23    The North Carolina federal district court acknowledged that response time played
    a key role in many court decisions addressing compensability of on-call time. The court
    determined that the O’Brien case 1 involving EMTs was most closely aligned to the facts
    before it in Spencer. The court also found instructive a DOL Opinion Letter issued in
    1988 conceding it was difficult to “reply unequivocally to the question of what
    constitutes restrictive on-call conditions” because each case must be decided on its
    particular facts, but concluding that “[b]ased on the facts in [the] particular case, it is our
    opinion that the 5-minute response time required by your EMTs is too restrictive for
    employees to effectively use on-call time for their own purposes. We would, therefore,
    consider the on-call time as compensable hours worked under the FLSA.” Spencer, 959
    F. Supp. at 727 (citing Paula V. Smith, Hours Worked/EMTs/On-Call Time, 6A Wage &
    Hour Man. (BNA) ¶ 31,780 (Nov. 16, 1988)).
    ¶24    Addressing facts strikingly similar to those before us here, the Spencer court held:
    In sum, while not identical to the facts of O’Brien, the court finds that the
    facts of this case, particularly due to the geographic limitations involved,
    pose perhaps more stringent restrictions on plaintiffs’ use of their personal
    time than did the restrictions placed on the plaintiff in O’Brien. For
    example, because Ocracoke has only a few small food stores, plaintiffs
    claim they cannot go off the island to shop at a supermarket while on-call.
    1
    O’Brien v. Dekalb-Clinton Counties, 131 Lab. Cas. (CCH) ¶ 33,320 (W.D.Mo. 1995), vacated
    in part on other grounds, 
    3 Wage & Hour Cas. (BNA) 2d
     (BNA) 972, (W.D.Mo. 1996).
    11
    Additionally, such routine personal tasks as going to the dentist or having
    car repairs done are impossible for plaintiffs to perform while on-call. In
    light of O’Brien, the [DOL] Opinion Letter, and all the facts and
    circumstances in this case, the court is persuaded that a reasonable jury
    could conclude that the plaintiffs are “engaged to wait” because of the
    degree to which the on-call time interferes with their effectively using this
    time for personal use. Therefore, [Hyde County’s] motion for summary
    judgment is DENIED as to this issue.
    Spencer, 959 F. Supp. at 727.
    ¶25    In the case before us, neither Sands nor the Town expressly refute the other’s
    “undisputed” facts as is required when the burden shifts from the party moving for
    summary judgment to the non-moving party. However, our review of the record reveals
    facts, arguments and inferences upon which the parties disagree, and which bear directly
    on the issue presented. For example, the Sands maintain the Town incorrectly stated that
    Rhoda prepared the on-call schedules during the time she worked for West Yellowstone,
    that she did so without interference from her supervisors, and that she could have easily
    traded on-call time with other EMTs as a result. Both Rhoda and Joe maintain that it was
    difficult to trade on-call time due to the small number of EMTs. Moreover, Rhoda
    testified that she was responsible for scheduling on-call shifts for only about one and one-
    half years of her five years with the Town, and that her supervisors reviewed her
    schedules and changed them as they saw fit. Because both parties believe this scheduling
    issue bears on the Sands’ ability to trade on-call time, it is relevant and material.
    ¶26    As in Shamblin, there also appears to be a question of how much Rhoda or Joe
    could work at their second jobs as a result of being on-call. Both testified that they could
    not work for other employers while on-call because of the short response time.
    12
    Practically speaking, if an employer allows employees to hold second jobs but the on-call
    requirements preclude them from effectively doing so, this too is a factor to be
    considered in determining the extent to which an employee actually engaged in personal
    activities during on-call time. See Owens v. Local No. 169, 
    971 F.2d 347
    , 351 (9th Cir.
    1992), and Spencer, 959 F. Supp. at 725.
    ¶27   The Sands challenge the Town’s argument that focuses on the “necessity and
    reasonableness” of the five-minute response time. The Sands do not dispute that the
    response time may be necessary and reasonable, but rather argue that such a short
    response time brings with it severe concomitant geographical restrictions. Geographical
    restriction is a factor to be considered when determining the compensability of on-call
    time. Owens, 971 F.2d at 351. The Sands further note that when the Town decided to
    rely more heavily on on-call staffing and less on station time, they were forced to bear
    substantially more on-call time, and as a result their non-working time decreased and
    opportunities to pursue personal interests became much more restrictive. As noted above,
    Rhoda testified that when she was hired, she was assured that on-call shifts would be few.
    ¶28   Additionally, the Sands argue that neither the Town nor the District Court
    considered the duration of the emergency calls. As noted above, these call-outs could be
    up to eight hours depending on the patient’s needs. While EMTs were compensated for
    response, or call-out, time, the length of call-out time is nonetheless an important factor
    in considering compensability because of the impact it has on the EMTs’ personal time.
    For example, being called away from a personal activity for thirty minutes to respond to
    13
    an emergency call would more likely allow the EMT to resume the activity upon his or
    her return than being called away for eight hours. Spencer, 959 F. Supp. at 725.
    ¶29   The Sands raise additional challenges to the District Court’s conclusions which we
    deem it unnecessary to recount.      While we acknowledge that both parties sought
    summary judgment, this does not mean that summary disposition is necessarily required
    or appropriate. Hajenga, ¶ 18. Rather, each motion must be evaluated on its own merits.
    Our de novo review convinces us that material facts are indeed disputed, as noted above,
    and that under the circumstances presented, a reasonable jury could return a verdict for
    either party. This being so, we are constrained to agree with the U.S. Supreme Court’s
    reasoning in Armour, as well as that of the Shamblin and Spencer courts—i.e., whether
    the waiting time here should be deemed working time is a question of fact that is
    appropriately resolved by a trier of fact. Our conclusion notwithstanding, we commend
    the District Court for its prodigious effort to resolve the issue of the compensability of
    Sands’ on-call time on summary judgment, as requested by the parties.
    CONCLUSION
    ¶30   For the foregoing reasons, we reverse the District Court’s order of summary
    judgment in favor of the Town of West Yellowstone and remand for a jury trial on the
    merits of Sands’ claim.
    /S/ PATRICIA COTTER
    14
    We Concur:
    /S/ KARLA M. GRAY
    /S/ JAMES C. NELSON
    /S/ W. WILLIAM LEAPHART
    /S/ JOHN WARNER
    /S/ BRIAN MORRIS
    /S/ JIM RICE
    15