J. Kamau v. UCBR ( 2016 )


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  •          IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    John Kamau,                                    :
    :
    Petitioner               :
    :
    v.                               : No. 1939 C.D. 2015
    : Submitted: February 19, 2016
    Unemployment Compensation                      :
    Board of Review,                               :
    :
    Respondent               :
    BEFORE:       HONORABLE RENÉE COHN JUBELIRER, Judge
    HONORABLE ANNE E. COVEY, Judge
    HONORABLE JAMES GARDNER COLINS, Senior Judge
    OPINION NOT REPORTED
    MEMORANDUM OPINION BY
    SENIOR JUDGE COLINS                                              FILED: March 30, 2016
    John Kamau (Claimant) petitions for review of the August 3, 2015
    order of the Unemployment Compensation Board of Review (Board) concluding
    that Claimant was ineligible for unemployment compensation benefits under
    Section 402(e) of the Unemployment Compensation Law1 (Law) because Claimant
    falsified his timekeeping records and was terminated from his employment with
    Brian’s House Inc. (Employer) for conduct amounting to willful misconduct under
    the Law. We affirm.
    Claimant      filed   an   initial   internet    claim for      unemployment
    compensation on May 3, 2015. (Record Item (R. Item) 1, Claim Record.) When
    1
    Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended, 43 P.S. § 802(e).
    Section 402(e) of the Law provides that an employee shall be ineligible for compensation for any
    week in which his or her unemployment is due to discharge for willful misconduct connected to
    his or her work. 43 P.S. § 802(e).
    contacted by the Department of Labor and Industry (Department), Employer did
    not submit separation information to the Department. (R. Item 3, Request for
    Separation Information.) On May 15, 2015, the Department issued a Notice of
    Determination   finding   Claimant    was    not   ineligible   for   unemployment
    compensation. (R. Item 4, Notice of Determination.) On May 21, 2015, Employer
    petitioned for appeal from the Department’s Notice of Determination, alleging that,
    following an investigation, Claimant was discharged from employment for
    deliberate misrepresentation of work hours. (R. Item 5, Employer’s Petition for
    Appeal with Attachments.) A hearing was held before the Referee on June 10,
    2015. (R. Item 9, Hearing Transcript (H.T.).)
    At the hearing, Employer presented the testimony of two witnesses:
    Emily Kihara, Employer’s Human Resources Manager, and Allen Gundu,
    Employer’s Team Leader for its Princeton site. (Id., H.T. at 1-2.) Employer also
    presented a series of documents, including, among other documents, time logs, a
    schedule for its Princeton site, and pages from Employer’s handbook as well as
    Claimant’s acknowledgment of the handbook.          (Id., H.T. at 7.)     Claimant,
    represented by counsel, testified on his own behalf. (Id., H.T. at 1.) On June 11,
    2015, the Referee issued a decision and order finding Claimant ineligible for
    unemployment compensation for conduct amounting to willful misconduct under
    the Law because he was discharged from employment for misrepresenting the
    hours in which he worked. (R. Item 9, Referee’s Decision and Order.) Claimant
    appealed the Referee’s decision to the Board and requested that the Board remand
    to the Referee for consideration of additional evidence. (R. Item 12, Claimant’s
    Petition for Appeal with Attachments.)
    2
    On August 3, 2015, the Board issued a decision and order, in which it
    affirmed the Referee’s conclusion that Claimant was ineligible to receive
    unemployment compensation under the Law because he was discharged from
    employment due to willful misconduct and denied Claimant’s request for a remand
    hearing to consider additional evidence. (R. Item 14, Board’s Decision and Order.)
    In its decision, the Board made the following findings of fact:
    2. [Employer’s] policy prohibits the falsification of any records
    pertaining to clients or an employee’s employment with the employer.
    3. [Employer’s] policy states that time records of the employee’s
    actual time worked are required by law and must be recorded
    accurately. For hourly employees, the time record within Kronos is
    the official record of actual hours worked. [Employer’s] policy also
    states that deliberate falsification or misrepresentation of time is
    grounds for suspension pending possible termination.
    4. [Claimant] was or should have been aware of [Employer’s]
    policies.
    5. [Employer] operates approximately 30 group homes in which
    individuals with special needs reside. [Claimant] primarily worked
    out of the Princeton site.
    6. The residents are at work during the day and employees are not
    needed during the day unless there is a doctor’s appointment a
    resident needs to attend.
    7. On April 15 and 18, 2015, [Claimant] was clocked in between 9:00
    a.m. and 2:56 p.m. even though [Claimant] was not scheduled to work
    until 3:00 p.m. and had no work to perform. On April 20 and 21,
    2015, [Claimant] was clocked in from 9:00 a.m. to 12:33 p.m. even
    though [Claimant] was not scheduled to work and had no work to
    perform. [Claimant’s] team leader was at the facility on these days
    and did not see [Claimant] there.
    3
    8. On April 26, 2015, [Claimant’s] team leader asked [Claimant] to
    take a resident in [Employer’s] van from the Princeton site to the
    Thistle site.
    9. [Claimant] clocked in at the Thistle site at 8:32 a.m. when he
    dropped off the resident. [Claimant] did not clock out until 11:03
    p.m. even though he was no longer at work after he returned the van
    to the Princeton site.
    10. On April 27, 2015, [Claimant] was scheduled to work from 11:00
    p.m. until 9:00 a.m. [Claimant] clocked in from 10:46 p.m. until
    12:44 p.m. [Claimant] did not have permission from his team leader
    to work overtime. [Claimant’s] team leader was at the facility and did
    not see [Claimant] there after 9:00 a.m.
    11. On April 30, 2015, [Claimant] was scheduled to work from 3:00
    p.m. to 11:00 p.m. [Claimant] clocked in at 8:00 a.m. and stayed until
    11:52 p.m. [Claimant] did not have permission from his team leader
    to work overtime.
    12. Employees working more than 40 hours per week are entitled to
    time and a half in pay.
    13. On or about May 1, 2015, [Employer] began an investigation
    when it noticed it was over its budgeted allocated hours at the
    Princeton site.
    14. On May 11, 2015, [Employer] terminated [Claimant’s]
    employment for misrepresentation of time and clocking into the
    Kronos system while not on shift and/or unapproved hours.
    (Id., Findings of Fact (F.F.) ¶¶2-14.) In addition to its findings of fact, the Board
    wrote a lengthy discussion in which it found that Claimant was not credible, found
    that Employer’s witnesses were credible, and resolved all conflicts in the evidence
    in the favor of Employer. (Id., Discussion at 3.) The Board concluded that
    Employer had met its burden to demonstrate Claimant’s termination from
    employment was for willful misconduct by establishing that Claimant had been
    clocked in for hours for which he was not approved to work and at times for which
    4
    he was not present at work. (Id.) The Board also concluded that a remand hearing
    to review additional evidence was not warranted because Claimant had an
    opportunity to present the evidence before the Referee, as well as to review
    Employer’s documentary evidence prior to the hearing, and chose not to. (Id.,
    Discussion at 4.) Claimant, pro se, petitioned this Court for review of the Board’s
    decision and order.
    This Court’s scope of review is limited to determining whether
    findings of facts are supported by substantial evidence, whether errors of law were
    committed, and whether constitutional rights were violated.              Rossi v.
    Unemployment Compensation Board of Review, 
    676 A.2d 194
    , 197 n.3 (Pa. 1996).
    Substantial evidence is defined as “such relevant evidence which a reasonable
    mind would accept as adequate to support a conclusion.”                Guthrie v.
    Unemployment Compensation Board of Review, 
    738 A.2d 518
    , 521 (Pa. Cmwlth.
    1999). Where the Board’s findings of fact are supported by substantial evidence,
    the findings are conclusive on appeal. Graham v. Unemployment Compensation
    Board of Review, 
    840 A.2d 1054
    , 1059 (Pa. Cmwlth. 2004). When reviewing the
    record for substantial evidence, this Court must examine the testimony in the light
    most favorable to the party in whose favor the Board has found, giving that party
    the benefit of all inferences that can logically and reasonably be drawn from the
    testimony. Taylor v. Unemployment Compensation Board of Review, 
    378 A.2d 829
    , 831 (Pa. 1977). It is axiomatic that the Board is the ultimate finder of fact,
    empowered to make credibility determinations and resolve conflicts in the
    evidence, as well as to determine the weight afforded the evidence; this Court is
    bound by the Board’s evidentiary determinations and is prohibited from
    substituting its findings for those of the Board under the guise of reviewing the
    5
    record to determine whether substantial evidence supports the Board’s findings.
    Peak v. Unemployment Compensation Board of Review, 
    501 A.2d 1383
    , 1385,
    1388 (Pa. 1985); On Line Inc. v. Unemployment Compensation Board of Review,
    
    941 A.2d 786
    , 789 n.7 (Pa. Cmwlth. 2008).
    Before this Court, Claimant has submitted a lengthy brief taking issue
    with the Board’s overall findings of fact and discussion of the evidence. At its
    essence, Claimant’s argument is that certain findings made by the Board are not
    supported by substantial evidence and that the Board was in error in finding the
    testimony of Allen Gundu, Employer’s Team Leader for its Princeton site,
    credible. Claimant also argues that the Board should have remanded this matter to
    the Referee to hear additional evidence.
    The question of whether an employee’s actions constitute “willful
    misconduct” is a question of law subject to this Court’s review. Rossi v.
    Unemployment Compensation Board of Review, 
    676 A.2d 194
    , 197 (Pa. 1996).
    Willful misconduct is defined as: (i) wanton or willful disregard for an employer’s
    interests; (ii) deliberate violation of an employer’s rules; (iii) disregard for
    standards of behavior which an employer can rightfully expect of an employee; or
    (iv) negligence indicating an intentional disregard of the employers interest or an
    employee’s duties or obligations.              Caterpillar, Inc. v. Unemployment
    Compensation Board of Review, 
    703 A.2d 452
    , 456 (Pa. 1997).              It is the
    employer’s burden to demonstrate that an employee has engaged in willful
    misconduct; however, even if an employer has met its burden, an employee can
    prove that the actions were justifiable and reasonable under the circumstances such
    that the employee had good cause and the actions will not be considered willful
    misconduct. 
    Rossi, 676 A.2d at 197
    . No such good cause defense exists, however,
    6
    where the employer has demonstrated that an employee falsified time sheets in
    order to receive extra pay for hours the employee did not work because such
    actions are tantamount to theft. Temple University of Commonwealth System of
    Higher Education v. Unemployment Compensation Board of Review, 
    772 A.2d 416
    , 418 (Pa. 2001). Where an employer has proven that an employee has falsified
    time sheets, an employer need not show significant detriment or substantial harm
    and even one isolated incident may be sufficient to constitute willful misconduct.
    Pedersen v. Unemployment Compensation Board of Review, 
    459 A.2d 869
    , 872
    (Pa. Cmwlth. 1983). Under these circumstances, the conduct amounts to willful
    misconduct as a matter of law and the rationale of good cause is not applicable; if
    the employer has met its burden, the employee is disqualified from receiving
    unemployment benefits. Temple 
    University, 772 A.2d at 418
    ; Department of Navy,
    Naval Air Warfare Center, Aircraft Division Warminster v. Unemployment
    Compensation Board of Review, 
    632 A.2d 622
    , 630 (Pa. Cmwlth. 1993).
    The Board found that Employer had met its burden by demonstrating
    that Claimant falsely clocked in when he was not at work and when he was not
    authorized to work shifts in order to collect overtime pay. Claimant argues that the
    Board’s findings are not supported by the record.
    Claimant challenges the Board’s findings of fact Nos. 3, 7, and 11 on
    the basis that Employer’s witness, Allen Gundu, falsified records and deliberately
    lied before the Referee.    Claimant argues that Mr. Gundu testified truthfully
    regarding the Board’s finding of fact No. 10, but that Mr. Gundu did not clarify
    and the Board’s finding is based on a misunderstanding of the circumstances.
    Claimant also argues that findings of fact Nos. 9 and 10 reflect simple clocking
    errors.   Finally, Claimant argues that Employer should be made to produce
    7
    additional evidence, such as Claimant’s and Mr. Gundu’s cellphone records and
    Claimant’s records for the last 15 or 17 pay periods, which if produced would
    demonstrate that findings of fact Nos. 6 and 13 are in error.
    Our standard of review is clear. This Court is bound by the Board’s
    credibility determinations. The Board found Mr. Gundu’s testimony credible.
    Furthermore, Claimant had an opportunity to testify before the Referee and put
    forth his version of events. The Board did not find this testimony credible. The
    Board did not accept Claimant’s contention that the discrepancies between when
    Claimant was scheduled to work and when Claimant was clocked in at work, as
    well as when Claimant was clocked in at work and actually present at work were a
    result of simple error.
    Employer submitted voluminous evidence in this matter, including
    testimony from two witnesses.       Claimant argues in his brief that Employer’s
    evidence contains contradictions and he is correct.             Employer submitted a
    computer printout from its timekeeping system showing that Claimant was clocked
    in on certain dates for specific periods of time and testimony from its witnesses
    that Claimant was clocked in on those dates for specific times, yet was scheduled
    to work for different periods of time. The dates and times on the computer printout
    and the dates and times testified to by Employer’s witnesses do not always align.
    For example, Ms. Kihara testified that Claimant was supposed to work from 2:30
    p.m. until 11:00 p.m. on April 30th, while Mr. Gundu testified that Claimant was
    scheduled to begin work at 3:00 p.m. and end at 11:00 p.m., and the Board found
    that Claimant was scheduled to begin work at 3:00 p.m. (R. Item 9, H.T. at 5, 13;
    R. Item 14, Board’s Decision and Order, F.F. ¶11.) Likewise, Ms. Kihara testified
    that Claimant clocked in at 8:00 a.m. on April 30th and did not clock out until
    8
    11:52 p.m., while the computer printout shows that Claimant clocked in at 8:08
    a.m., clocked out at 10:52 p.m., clocked back in at 11:20 p.m. and did not clock out
    again until 10:24 a.m, and the Board found that Claimant clocked in at 8:00 a.m.
    and stayed until 11:52 p.m. (R. Item 9, H.T. at 5, Ex. 8; R. Item 14, Board’s
    Decision and Order, F.F. ¶11.) The Board is charged with sifting through the
    record, resolving conflicts found in the evidence, and making findings of fact
    based on that evidence. This is what the Board did here. While Claimant has
    identified conflicts in the evidence, these conflicts do not amount to a lack of
    support for the Board’s findings, but simply serve to mark where the Board had to
    use its discretion to resolve those conflicts.
    Moreover, none of the conflicting evidence undermines the
    determination of willful misconduct; whether it was for ten minutes or ten hours on
    a particular day, Claimant was repeatedly clocked in as authorized to work and
    present for work when he was not authorized to work and when he was not present
    at work, and this conduct amounts to willful misconduct under the Law. See, e.g.,
    General Electric Co. v. Unemployment Compensation Board of Review, 
    411 A.2d 578
    , 580 (Pa. Cmwlth. 1980) (holding that a claimant was ineligible to receive
    benefits due to willful misconduct even though he only received an erroneous
    payment for six additional minutes of work because violation of an employer’s
    timekeeping procedures is not de minimis). Claimant admitted instances of being
    clocked in while he was not working and offered an explanation for his conduct,
    but the Board did not find him credible and found instead that he falsified his hours
    on Employer’s timekeeping system.          (R. Item 9, H.T. at 21-22.) Substantial
    evidence supports the Board’s findings of fact and, based on those findings,
    Claimant has committed willful misconduct as a matter of law by using
    9
    Employer’s timekeeping system to falsely report hours worked in order to receive
    additional pay.
    Claimant argued before the Board and again before this Court that he
    should be allowed to reopen the record to submit additional evidence and require
    Employer to produce additional evidence.         Claimant attached some of the
    documents he seeks to enter into the certified record to the brief he filed with this
    Court. The Board reviewed Claimant’s request and rejected it.
    Claimant was represented by counsel before the Referee and had the
    opportunity to present all of the evidence he seeks to make a part of the record now
    before the Referee.     Claimant did not do so.       Similarly, Claimant had the
    opportunity to argue before the Referee that his termination was in retaliation for a
    workers’ compensation claim he made in December 2013, an argument he
    advanced before the Board and before this Court based on the documents he now
    seeks to place into the record. Claimant did not do so. Instead, Claimant offered a
    different reason for why he should receive benefits—he argued that there were
    simple errors and misunderstandings rather than falsifications of his work hours—
    and the Referee rejected Claimant’s proffered basis for his timekeeping errors.
    Claimant also had the opportunity to review the documents Employer submitted to
    the Department and to subpoena documents from Employer that Claimant believed
    were relevant to his claim. Again, Claimant did not do so.
    Under the Law, the Board has discretion to determine whether a
    remand is appropriate. Section 504 of the Law, 43 P.S. § 824. This Court will
    reverse a decision by the Board denying a request to remand for additional
    evidence only where there has been an abuse of discretion. Kiehl v. Unemployment
    Compensation Board of Review, 
    747 A.2d 954
    , 957 (Pa. Cmwlth. 1999). Claimant
    10
    has failed to show that the Board abused its discretion. It is clear from the record
    that Claimant had a full and fair opportunity to be heard, including the opportunity
    to place this evidence before the Referee at the time of the hearing but chose not to
    do so in favor of a different basis for receiving benefits. Fisher v. Unemployment
    Compensation Board of Review, 
    696 A.2d 895
    , 897 (Pa. Cmwlth. 1997)
    (concluding that “a remand hearing is generally granted to allow a party the
    opportunity to present evidence not offered at the original hearing because it was
    not then available”). Therefore, we find no abuse of discretion in the Board’s
    refusal to remand for additional evidence.
    In an appeal from an order of the Board, this Court is bound by the
    facts in the certified record. Grever v. Unemployment Compensation Board of
    Review, 
    989 A.2d 400
    , 402 (Pa. Cmwlth. 2010). Based on the record in this
    matter, Claimant committed willful misconduct under the Law and is ineligible to
    receive unemployment compensation. Accordingly, the order of the Board is
    affirmed.
    __________ ___________________________
    JAMES GARDNER COLINS, Senior Judge
    11
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    John Kamau,                         :
    :
    Petitioner         :
    :
    v.                       : No. 1939 C.D. 2015
    :
    Unemployment Compensation           :
    Board of Review,                    :
    :
    Respondent         :
    ORDER
    AND NOW this 30th day of March, 2016, the order of the
    Unemployment Compensation Board of Review in the above-captioned matter is
    AFFIRMED.
    __________ ___________________________
    JAMES GARDNER COLINS, Senior Judge