B.J. Hawes v. BPOA, State Real Estate Commission ( 2019 )


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  •              IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Bryan J. Hawes,                                    :
    Petitioner                 :
    :
    v.                                :
    :
    Bureau of Professional                             :
    and Occupational Affairs,                          :
    State Real Estate Commission,                      :    No. 788 C.D. 2018
    Respondent                      :    Argued: February 11, 2019
    BEFORE:          HONORABLE MARY HANNAH LEAVITT, President Judge
    HONORABLE ANNE E. COVEY, Judge (P.)
    HONORABLE CHRISTINE FIZZANO CANNON, Judge
    OPINION
    BY JUDGE FIZZANO CANNON                                 FILED: March 6, 2019
    Bryan J. Hawes (Hawes) petitions for review of the May 11, 2018 order
    of the Bureau of Professional and Occupational Affairs (BPOA), State Real Estate
    Commission (Commission) revoking his real estate salesperson license and
    imposing a $1,000 fine for obtaining his license by false representation in violation
    of Section 604(a) of the Real Estate Licensing and Registration Act (Act).1 Upon
    review, we affirm.
    1
    Section 604(a) of the Act provides, in pertinent part:
    The commission shall have power to refuse a license or registration
    certificate for cause or to suspend or revoke a license or registration
    certificate or to levy fines up to $1,000, or both, where the said
    license has been obtained by false representation, or by fraudulent
    act or conduct . . . .
    Act of February 19, 1980, P.L. 15, as amended, 63 P.S. § 455.604(a) (emphasis added).
    The following is a summary of facts found by the Commission.2 Hawes
    was the owner and President of a company entitled Financial Management Advisory
    Services, Inc. (FMAS), and he was licensed as an investment advisor and insurance
    salesman by the Commonwealth of Pennsylvania. Findings of Fact (F.F.) 4. During
    his tenure as owner and President of FMAS, he accepted more than $2 million from
    consumers for investments and converted those monies to his personal use. F.F. 5.
    On April 9, 2004, Hawes pled guilty in federal court to two counts of mail fraud, a
    felony. F.F. 6. Following his guilty plea, the United States District Court for the
    Western District of Pennsylvania (federal court) ultimately sentenced Hawes to a
    term of imprisonment, followed by a period of supervised release, and ordered
    Hawes to pay an assessment and restitution to consumers in the amount of
    $2,276,565.31. F.F. 7-9. After his release from prison, Hawes commenced working
    as a telemarketer and an inside agent for a company soliciting real estate listings.
    F.F. 13.
    On May 30, 2013, Hawes applied for a real estate salesperson license
    with the Commission. F.F. 14. The license application asked, “[h]ave you ever . . .
    been convicted of any felony or misdemeanor in a local, state or federal court or in
    a foreign country?” F.F. 15. Hawes responded, “[n]o.” F.F. 15. At the time Hawes
    responded to the question, Hawes was still making payments of restitution resulting
    from the federal court’s sentence and “knew that his answer relating to criminal
    history was false.” F.F. 16 & 17. On May 31, 2013, the Commission issued Hawes
    a license to practice as a real estate salesperson, license number RS322523. F.F. 1
    & 2.
    2
    The Commission is the ultimate finder of fact. Perez-Rocha, M.D. v. Bureau of Prof’l
    and Occupational Affairs, State Bd. of Med., 
    933 A.2d 1102
    , 1108 (Pa. Cmwlth. 2007); see
    Benford v. State Real Estate Comm’n, 
    300 A.2d 922
    , 925 (Pa. Cmwlth. 1973).
    2
    Three years later, on May 31, 2016, BPOA filed an order to show cause
    against Hawes, alleging that he failed to disclose a felony conviction in his initial
    license application, and seeking revocation of the license and the payment of a fine.
    F.F. 18; Reproduced Record (R.R.) 68b & 83b.3 Hawes, through counsel, filed an
    answer wherein he asserted that he “believed that his criminal charges, brought
    nearly a decade before his application, were behind him and did not need to be
    reported” and “realizes now that the charges should have been reported at the time
    of application and seeks leniency from the Commission in light of his rehabilitation.”
    F.F. 19 & 22; R.R. 139b.
    After a hearing on the matter, the hearing examiner issued a proposed
    order recommending that the Commission revoke Hawes’s salesperson license and
    impose a civil penalty in the amount of $1,000. Proposed Adjudication and Order,
    dated 4/17/17. With respect to the violation, the hearing examiner reasoned:
    Section 604(a) only requires that [BPOA] prove by a
    preponderance of evidence that [Hawes] made a false
    representation on his [i]nitial [a]pplication. [BPOA] is not
    required to prove that the representation was knowing,
    intentional or fraudulent. Therefore, [BPOA] has satisfied
    its burden of proof.
    
    Id. at 10
    (emphasis added). With respect to the license revocation, the hearing
    examiner reasoned:
    [Hawes] concealed his criminal history from the
    Commission. Not only was the question on the form clear
    and unequivocal, the instructions that follow the question
    would alert any reasonable individual that he was required
    3
    The reproduced record here is numbered with pages designated as “b” though
    Pennsylvania Rule of Appellate Procedure 2173 requires pages to be designated by a small “a.”
    Pa.R.A.P. 2173.
    3
    to disclose relevant documentation. [Hawes’] testimony
    is not deemed credible or candid by the Hearing Examiner.
    
    Id. at 12.
      The hearing examiner further explained that the $1,000 fine was
    appropriate because “a civil penalty is necessary as a deterrent to [Hawes] and
    especially to others that they should not conceal relevant information from the
    Commission, and conversely to promote the ethic of full disclosure.” 
    Id. at 14.
                 After the hearing examiner issued his proposed adjudication and order,
    Hawes filed exceptions, which BPOA opposed. The Commission considered the
    exceptions and issued its final adjudication and order adopting the hearing
    examiner’s findings of fact, conclusions of law and reasoning in total. Final
    Adjudication and Order dated 5/11/19 at 2. The Commission, however, added
    additional discussion to address Hawes’s exceptions, stating:
    [Hawes] obtained his real estate salesperson license by
    false representation by failing to disclose his prior felony
    convictions. Failing to make this disclosure of felony
    fraud convictions is very serious, and shows that [Hawes]
    acted dishonestly. [Hawes’s] failure to disclose his felony
    conviction took away the Commission’s opportunity to
    protect the public and examine whether [Hawes] should
    have been granted a license in the first place. The
    Commission has the power to suspend or revoke a license
    obtained by false representation.
    The Commission fully agrees with the hearing examiner
    that it is appropriate to revoke [Hawes’s] license and levy
    a civil penalty of $1,000 to deter [Hawes] and others from
    committing similar misconduct. Here, the Commission
    finds that in order to fulfill its duty as protectorate of the
    public and to the integrity of the profession it needs to send
    a clear message about the severity of [Hawes’s] violations
    – both to the citizens of the Commonwealth and to
    [Hawes] himself.
    4
    
    Id. at 4-5.
    Hawes petitioned this Court for review of the Commission’s order.4
    Before this Court, Hawes presents several arguments for our review
    which can be reduced to two primary arguments. 5 First, Hawes argues that the
    Commission erred as a matter of law when it concluded that BPOA did not have to
    prove that the representation was “knowing, intentional or fraudulent” to be deemed
    a violation of Section 604(a) of the Act. Hawes’s Brief at 23. Hawes asserts that he
    made an “innocent mistake” when he responded “no” on the license application
    because “the official Pennsylvania State Police criminal background report” that he
    had to submit with the application stated that he “had no criminal record in
    Pennsylvania.” 
    Id. at 24.
    Relying on this report, Hawes “answered the questions on
    the application truthfully based on the information he had available.” 
    Id. at 25.
    Hawes further argues that “his state of mind during the application process was that
    the lengthy passage of time caused the information to be dropped off,” such that it
    was no longer part of his criminal record, and therefore, the felonies did not have to
    be disclosed. 
    Id. at 12-13.
    4
    This Court’s review is limited to determining whether the Commission committed an
    error of law, abused its discretion or made factual findings not supported by substantial evidence.
    2 Pa. C.S. § 704; Smith v. Real Estate Comm’n, 
    450 A.2d 301
    , 303 (Pa. Cmwlth. 1982).
    5
    Hawes also contends that, at the hearing, the hearing examiner indicated that he would
    access application decisions not in evidence to see if there were any examples wherein the
    Commission granted or denied applications in similar cases. Hawes’s Brief at 19-20. Hawes
    argues that he does not know whether the hearing examiner considered application decisions “not
    in evidence” and that “[t]he consideration of application decisions not found in the record, the
    subsequent absence of application decisions from the record, and their subsequent absence from
    the [p]roposed [a]djudication and [o]rder” violates his constitutional due process rights. 
    Id. at 22.
            Here, the Commission explained in its final adjudication and order that it reviewed the
    record of the entire case and that “since no such application decisions are referenced nor discussed
    in the [p]roposed adjudication and [o]rder, this is an indication that the [h]earing examiner did not
    consider any such cases in his decision, and did not abuse his discretion.” Final Adjudication and
    Order at 2. We agree.
    5
    Section 604(a) of the Act expressly provides that the “[C]ommission
    shall have [the] power to . . . suspend or revoke a license . . . or to levy fines up to
    $1,000, or both, where the said license has been obtained by false representation, or
    by fraudulent act or conduct.” 63 P.S. § 455.604(a) (emphasis added). The plain
    language of the Act provides that the representation must be “false.” Hawes
    contends that this language is “ambiguous” because “fraudulent act or conduct” is a
    descriptive term for what is a “false representation.” Hawes’s Brief at 26. Hawes
    argues that because the language is ambiguous, the rule of lenity6 requires that this
    Court interpret the language “in the light most favorable” to Hawes and against
    BPOA. 
    Id. at 28.
    BPOA counters that the rule of lenity does not apply here because
    the language of the statute is not ambiguous. BPOA’s Brief at 13. BPOA argues
    that “[Hawes] essentially argues that a false representation and an act of fraud are
    one in the same . . . . Fraud requires an intent to deceive, whereas a false
    representation can simply be an untrue statement. . . . The use of the word “or”
    indicates that a false representation is something different from a fraudulent act or
    conduct.” 
    Id. The Statutory
    Construction Act of 1972 provides that we are to construe
    a statute to “give effect to all its provisions.” 1 Pa. C.S. § 1921(a). Where the words
    of a statute are “clear,” the letter of the statute is “not to be disregarded under the
    pretext of pursuing its spirit.” 1 Pa. C.S. § 1921(b). “Words and phrases shall be
    construed according to rules of grammar and according to their common and
    approved usage.” 1 Pa. C.S. § 1903(a). Further, “[w]ords having a precise and well-
    settled legal meaning must be given that meaning unless there is a clear expression
    6
    The rule of lenity provides that where a statute is penal in nature and the language of the
    statute is ambiguous, the statute must be construed against the government. McGrath v. Bureau
    of Prof’l and Occupational Affairs, State Bd. of Nursing, 
    146 A.3d 310
    , 316 (Pa. Cmwlth. 2016).
    6
    of legislative intent to the contrary.” Stanton v. Lackawanna Energy, LTD., 
    820 A.2d 1256
    , 1261 (Pa. Super. 2003) (citation omitted). When interpreting a statutory
    phrase, a court must first look for the meaning of the statute’s word or term in that
    statute’s definitions, then in the Statutory Construction Act, then a law dictionary
    and, finally, a standard dictionary, in that order. Cogan House Twp. v. Lenhart, 
    197 A.3d 1264
    , 1268 (Pa. Cmwlth. 2018) (citing Sklar v. Dep’t of Health, 
    798 A.2d 268
    ,
    276 (Pa. Cmwlth. 2002)).
    Applying the rules of construction, we agree with BPOA that the
    language of the statute is not ambiguous. By using the term “or,” the General
    Assembly intended to provide the Commission with authority to take action against
    a licensee if the license was obtained in one of two ways: (1) by false representation
    or (2) by fraudulent act or conduct. Section 604(a) plainly provides that the
    “representation” has to be “false.” Neither the Act nor the Statutory Construction
    Act provides a definition of the term “false representation.” The term “false
    representation,” however, has a precise legal meaning and is defined as
    “misrepresentation.” Black’s Law Dictionary 720 (10th ed. 2014). The term
    “misrepresentation” is defined, in relevant part, as “[t]he act or an instance of making
    a false or misleading assertion about something” and “[t]he assertion so made; an
    incorrect, unfair, or false statement; an assertion that does not accord with the facts
    – [a]lso termed false representation.” 
    Id. at 1152.
    The General Assembly plainly
    provided that a “false representation” is sufficient for the Commission to invoke the
    penalty provisions. In the absence of language in the statute requiring more, we
    conclude that the Commission did not err by concluding that the Act does not require
    a showing that the representation made by the licensee was “knowing, intentional or
    7
    fraudulent.”7 The language of the Act plainly provides that BPOA has to show that
    the licensee made a “false representation” – that is, a “false or misleading assertion”
    or that the assertion does not “accord with the facts” – by a preponderance of the
    evidence to meet its burden pursuant to Section 604(a) of the Act.
    Here, there is no dispute that Hawes had been convicted of a felony in
    federal court and that he responded “no” to the question on the application asking
    about whether he had ever been convicted of a felony in a federal court. R.R. 139b
    & 146b. By answering “no” to the question, Hawes made a false representation.
    Hawes knew that his representation was false when he completed his initial license
    application, as he pled guilty to the felonies. F.F. 6 & 16; R.R. 49b-50b. The
    Commission’s Finding of Fact No. 16 that Hawes “knew that his answer relating to
    criminal history was false” at the time he submitted his application is supported by
    substantial evidence of record. See Samuel J. Lansberry, Inc. v. Pa. Pub. Util.
    Comm’n, 
    578 A.2d 600
    , 601 (Pa. Cmwlth. 1990) (explaining that “substantial
    evidence” is the “relevant evidence that a reasonable mind, without weighing the
    evidence or substituting its judgment for that of the fact finder, might accept as
    adequate to support the conclusion reached”). Hawes testified that he pled guilty to
    the felonies and that he answered “no” on the application because he assumed “the
    criminal history came back that it was no longer part of the record” and that it
    “dropped off the record” over a period of time. R.R. 50b & 59b. The question asked
    7
    We agree with BPOA that Section 604(a) does not require it to meet all the elements of a
    fraud claim to show a “false representation.” Hawes does not appear to support such a construction
    either. Rather, Hawes seeks an interpretation of the term “false representation” to not include “a
    statement that one reasonably believed to be true.” Hawes’s Brief at 24. Based on our analysis
    here, however, Hawes does not meet his proposed standard because he knew that he had pled guilty
    to the felonies, R.R. 58b, but answered the question suggesting that he had no criminal history. If
    Hawes’s standard applied, he would not meet it here.
    8
    by the Commission was whether he had “ever” been convicted of “any felony”; it
    did not inquire into the status of his criminal history record. Though Hawes argues
    that he made a “mistake” by responding “no” on the application because his state
    police criminal record did not show his conviction, the Commission did not find this
    explanation credible.8 The Commission is the final arbiter of credibility, and it is
    not this Court’s function to overturn the Commission’s credibility findings. Benford
    v. State Real Estate Comm’n, 
    300 A.2d 922
    , 925 (Pa. Cmwlth. 1973). Further, even
    if we were to accept Hawes’s argument that he made a “mistake,” under the standard
    provided by the General Assembly in Section 604(a) of the Act, the statement was
    false and, thus, a false representation. Therefore, the Commission had the authority
    to impose the license revocation and fine.
    Further, upon examination of the application here, Hawes’s argument
    is less compelling.      When completing the license application, an applicant is
    providing information about him or herself to the Commission. See Section 522(a)
    of the Act, 63 P.S. § 455.522(a) (explaining that the application “shall contain such
    information as to the applicant, as the [C]ommission shall require”). The applicant
    is, obviously, in the best position to know the answers to the questions asked by the
    Commission and to give a truthful and complete response. The license application,
    in this case, expressly directed the applicant signing it to “swear that the information
    contained herein is true and complete” and that the “Commission may rely on it
    when considering [the] application for licensure.” R.R. 147b. The applicant is
    8
    Rather, the Commission concluded that Hawes “acted dishonestly” by failing to make the
    disclosure of the felony fraud convictions. Final Adjudication and Order at 4. Though Section
    604(a) of the Act does not require a finding of “intent,” by concluding that Hawes acted
    “dishonestly,” the Commission found that Hawes acted with deceit, which is indicative of intent.
    See Black’s Law Dictionary 568 (10th ed. 2014) (defining dishonesty as “[d]eceitfulness as a
    character trait; behavior that deceives or cheats people; untruthfulness; untrustworthiness”).
    9
    subject to the penalties of Section 4904 of the Crimes Code, 18 Pa. C.S. § 4904,
    relating to unsworn falsifications by signing the certification. R.R. 147b. Before
    signing the certification, Hawes’s had a duty to ensure that the information he
    submitted about himself was accurate. Therefore, the Commission did not err by
    concluding that Hawes obtained his license by false representation in violation of
    Section 604(a) of the Act.
    Next, Hawes contends that the Commission erred when it ordered that
    his license be revoked because he presented evidence of mitigating factors. Hawes’
    Brief at 16. Specifically, Hawes argues that he presented evidence showing that:
    there have been no complaints relating to his conduct as a licensee; he has a
    “reputation for being honest and trustworthy”; he has completed in excess of 100
    real estate transactions without incident; and he uses his income to pay restitution.
    
    Id. at 16-17.
    Hawes further asserts that because he did not act in “bad faith” or with
    “dishonesty in connection with a real estate transaction, suspension of the license
    should be considered instead of a full revocation.” 
    Id. at 17.
    In short, Hawes asserts
    that the Commission’s penalty of license revocation is “too severe.” 
    Id. at 18.
                 BPOA responds that it “has the authority to impose disciplinary
    sanctions in this case” because Hawes violated the Act. BPOA’s Brief at 9. BPOA
    explains that Hawes’s failure to disclose his felony convictions “is very serious and
    shows that [Hawes] acted dishonestly.” 
    Id. Hawes’s failure
    to disclose “took away
    the Commission’s opportunity to protect the public and examine whether [Hawes]
    should have been granted a license in the first place.” 
    Id. BPOA contends
    that based
    on Hawes’s failure to disclose his felonies, Hawes “does not possess the requisite
    honesty or integrity to be a real estate salesperson as required” by the Act. 
    Id. 10 Our
    scope of review governs the resolution of this argument. Our
    Supreme Court has explained:
    It is true that the mere possession of discretionary power
    by an administrative body does not make it wholly
    immune from judicial review, but the scope of that review
    is limited to the determination of whether there has been a
    manifest and flagrant abuse of discretion or a purely
    arbitrary execution of the agency’s duties or functions.
    That the court may have a different opinion or judgment
    in regard to the action of the agency is not a sufficient
    ground for interference; judicial discretion may not be
    substituted for administrative discretion.
    Slawek, M.D. v. State Bd. of Med. Educ. & Licensure, 
    586 A.2d 362
    , 365 (Pa. 1991)
    (citing Blumenschein v. Pittsburgh Hous. Auth., 
    109 A.2d 331
    , 334-35 (Pa. 1954))
    (emphasis in original). The weight an administrative agency assigns to evidence to
    mitigate the severity of a penalty is a matter within its discretion. Burthworth v.
    State Bd. of Vehicle Mfrs., Dealers & Salespersons, 
    589 A.2d 294
    , 296 (Pa. Cmwlth.
    1991). While this Court is required to correct abuses of discretion in the manner or
    degree of the penalties imposed, we will not, absent a manifestly unreasonable
    exercise of judgment, substitute our discretion for that of the Commission, an
    administrative body endowed with expertise in matters subject to its jurisdiction. 
    Id. Here, the
    Commission imposed a penalty on Hawes that is within the
    scope of its authority plainly set forth in the Act.      Section 604(a) gives the
    Commission the power to “revoke” a license where the license has been obtained by
    false representation and to impose a fine of up to $1,000. Though Hawes presented
    mitigating evidence at the hearing, the Commission, adopting the hearing examiner’s
    analysis, reasoned:
    11
    Although [Hawes] has no reported complaints or
    misconduct since he obtained a license, past performance
    provides little assurance of future compliance. If [Hawes]
    were allowed to retain his license and he misappropriated
    consumer or broker funds, the Commission’s decision
    would be indefensible in light of the magnitude of
    [Hawes’s] past theft. . . .
    If [Hawes] had applied for a license in a profession that
    did not inherently involve the handling of client funds and
    the responsibility to honestly and fully disclose all
    material facts related to a transaction, the risk of
    permitting [Hawes] to continue licensure may not be as
    compelling. However, this is a profession in which it is
    imperative that a licensee handle large sums of client
    money and must fully and forthrightly disclose all material
    facts about the condition of real estate. In this case there
    is an individual who, even if one accepts his account that
    he thought felony convictions dropped off his record like
    a bankruptcy, has a practice of finding a reason to believe
    that he did not need to disclose his federal felony
    conviction. One must ask whether [Hawes] would not be
    equally likely to think of an excuse not to disclose that a
    home had a history of flooding or structural damage. It
    seems derelict to allow [Hawes] to retain his license after
    his false representation in the application he filed to obtain
    the license. If [Hawes] were permitted to continue in the
    profession and misappropriated client funds, the decision
    to permit [Hawes] to remain licensed would be
    indefensible.
    Proposed Adjudication and Order at 12-14. The Commission further explained that
    Hawes requested a “suspension of six months” and that the Commission levy a fine
    of $500. Final Adjudication and Order at 4. The Commission, in rejecting this
    request, explained that Hawes obtained his license by failing to disclose his prior
    felony convictions. 
    Id. The Commission
    stated, “[f]ailing to make this disclosure
    12
    of felony fraud convictions is very serious, and shows that [Hawes] acted
    dishonestly” and took away the Commission’s opportunity to “protect the public”
    and “examine” whether Hawes should have been granted a license in the first place.
    
    Id. Hawes asks
    this Court to accept his argument that a license suspension
    is more appropriate than a license revocation and issue an order to that effect.
    However, to render Hawes the relief he seeks, Hawes is essentially asking this Court
    to make our own judgment regarding what penalty would be appropriate for
    violating Section 604(a) of the Act and then to substitute our judgment in place of
    the Commission’s judgment; this we cannot do. 
    Slawek, 586 A.2d at 365
    . As
    provided above, the Commission provided a rational basis for its decision to revoke
    Hawes’s license and impose a $1,000 fine. Because the Commission provided a
    rational basis for its decision, and its sanction is within its authority, we cannot
    conclude that it acted arbitrarily in the execution of its duties or manifestly abused
    its discretion.
    Accordingly, we affirm the order of the Commission.
    __________________________________
    CHRISTINE FIZZANO CANNON, Judge
    13
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Bryan J. Hawes,                        :
    Petitioner           :
    :
    v.                         :
    :
    Bureau of Professional                 :
    and Occupational Affairs,              :
    State Real Estate Commission,          :   No. 788 C.D. 2018
    Respondent          :
    ORDER
    AND NOW, this 6th day of March, 2019, the May 11, 2018 order of
    the Bureau of Professional and Occupational Affairs, State Real Estate Commission
    is AFFIRMED.
    __________________________________
    CHRISTINE FIZZANO CANNON, Judge