M.D. Zurawski v. UCBR ( 2015 )


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  •                 IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Mark D. Zurawski,                             :
    Petitioner              :
    :
    v.                            :
    :
    Unemployment Compensation                     :
    Board of Review,                              :   No. 610 C.D. 2015
    Respondent                   :   Submitted: August 14, 2015
    BEFORE:         HONORABLE BERNARD L. McGINLEY, Judge
    HONORABLE PATRICIA A. McCULLOUGH, Judge
    HONORABLE JAMES GARDNER COLINS, Senior Judge
    OPINION NOT REPORTED
    MEMORANDUM OPINION
    BY JUDGE McGINLEY                                 FILED: September 9, 2015
    Mark Zurawski (Claimant) challenges the order of the Unemployment
    Compensation Board of Review (Board) that affirmed the referee’s denial of
    benefits under Section 402(e) of the Unemployment Compensation Law (Law).1
    The facts, as initially found by the referee and confirmed by the
    Board, are as follows:
    1. Claimant was employed by Craft Oil as a driver at a
    rate of $18.60 per hour which began December 5, 2011
    and last worked on December 3, 2014.
    2. On November 14, 2014, the Employer received a
    complaint from a driver on the road that a driver of one
    of their [sic] trucks was driving erratic [sic], was
    tailgating, changing lanes and erratically driving. The
    truck number was traced back to the Claimant.
    1
    Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended, 43
    P.S. §802(e).
    3. Claimant was questioned about the November 14,
    2014 incident during which he averred that it was a limo
    driving and asserted that he should have followed him
    back to the airport and confronted him.
    4. Claimant was warned that this was inappropriate
    behavior and reminded of the Employer’s policy
    regarding the safety of the operation of its vehicles and
    standards of conduct.
    5. On November 20, 2014 Claimant notified the manager
    about a minor road incident where he engaged in horn
    blowing and gesturing with another driver and again was
    warned.
    6. On November 26, 2014 Claimant contacted the
    Employer to report an incident. On or about the same
    time, a driver called in to complain about the incident
    involving the Claimant.
    7. The driver reported to the Employer that he was trying
    to seek direction and was looking at his GPS when the
    Claimant pulled up behind him, began gesturing, and
    blowing his horn and did so repeatedly.
    8. The driver further reported that he pulled over to look
    at his GPS to get better directions when the Claimant
    pulled up behind him, got out of the truck, pulled him out
    of the car and slammed his arm in the car door all in
    which words were exchanged.
    9. Claimant when questioned about the November 26,
    2014 incident admitted getting out of his vehicle and
    confronting the driver.
    10. Claimant was discharged because his conduct
    violated the standards of conduct policy despite prior
    warnings about exhibiting similar like conduct.
    Referee’s Decision, January 23, 2015, (Decision), Findings of Fact Nos. 1-10 at 1-
    2.
    2
    The referee determined:
    In the present case, the Referee finds credible the
    Employer’s testimony that Claimant violated it [sic]
    standards of conduct. Claimant’s conduct was so
    egregious in nature that discharge was a natural result.
    Because the Employer has met the burden of proving
    willful misconduct here, a denial of benefits must be held
    and Claimant is disqualified for the receipt of benefits
    under Section 402(e). . . .
    Decision at 2.
    The Board affirmed:
    The Board finds the employer’s witness’ testimony
    credible and discredits the claimant’s denial of
    wrongdoing. The employer received three complaints
    from the general public regarding the claimant’s
    aggressive driving in less than three weeks.         On
    November 26, 2014, the final incident, the claimant’s
    admission that a confrontation occurred and he got out of
    his vehicle corroborates the unobjected to hearsay
    evidence that the claimant physically assaulted another
    driver by grabbing the driver by the throat and slamming
    him into a vehicle. This behavior is below the standard
    an employer has a right to expect and constitutes willful
    misconduct.
    Board Opinion, March 31, 2015, (Opinion) at 1.
    Claimant contends that his admission that he exchanged words with
    the driver of another vehicle did not corroborate the hearsay telephone account
    allegedly made by that driver describing a violent physical altercation.2 Claimant
    2
    This Court’s review in an unemployment compensation case is limited to a
    determination of whether constitutional rights were violated, errors of law were committed, or
    (Footnote continued on next page…)
    3
    asserts that there is no credible evidence to support the conclusion that he engaged
    in an act of unprovoked physical violence beyond uncorroborated hearsay
    testimony.3
    (continued…)
    findings of fact were not supported by substantial evidence. Lee Hospital v. Unemployment
    Compensation Board of Review, 
    637 A.2d 695
     (Pa. Cmwlth. 1994).
    3
    Claimant further asserts that the Board’s determination that Craft Oil Corporation
    (Petro Choice) (Employer) received three complaints from the general public regarding Claimant
    was incorrect. Claimant admits that there were two complaints but argues that the “incident”
    which allegedly occurred on November 20, 2014, did not arise out of a complaint from the
    general public.
    At the hearing before the referee, Jean McGinty, Employer’s director of human
    resources, testified that there were two phone calls from members of the public with respect to
    Claimant’s driving within a two week period and that Claimant admitted to his manager that the
    manager might receive a phone call because “he had an incident with another motorist on the
    road.” Notes of Testimony, January 20, 2015, (N.T.) at 4.
    Tyquan Bambaata (Bambaata), office manager for Employer at the Aston
    location, testified regarding the alleged incident on November 20, 2014:
    On November 20th he came into my office at the end of his work
    day and said he just wanted to make me aware of a particular
    incident on the road that he had with another driver. It was nothing
    more than horn blowing, hand gestures and that was about the
    extent of it, but he wanted to make me aware of it. So I made a
    note of that as well.
    N.T. at 7.
    Claimant is correct that the Board erred when it stated that Employer received
    three complaints from the general public regarding his aggressive driving in a three week period
    in November 2014. However, there were three separate incidents including the November 20,
    2014, incident which was reported by Claimant himself. This error does not impact the central
    question of whether Claimant committed willful misconduct. At most it was harmless error. In
    Monaghan v. Board of School Directors of Reading School District, 
    618 A.2d 1239
    , 1243 (Pa.
    Cmwlth. 1992), this Court determined that only findings of fact that are necessary to support an
    adjudication must be supported by substantial evidence. If a finding is not supported by
    substantial evidence, the reviewing court does not automatically have to reverse. The finding in
    (Footnote continued on next page…)
    4
    Whether a Claimant’s conduct rises to the level of willful misconduct
    is a question of law subject to this Court’s review. Lee Hospital v. Unemployment
    Compensation Board of Review, 
    589 A.2d 297
     (Pa. Cmwlth. 1991).                           Willful
    misconduct is defined as conduct that represents a wanton and willful disregard of
    an employer’s interest, deliberate violation of rules, disregard of standards of
    behavior which an employer can rightfully expect from the employee, or
    negligence which manifests culpability, wrongful intent, evil design, or intentional
    and substantial disregard for the employer’s interest or employee’s duties and
    obligations.    Frick v. Unemployment Compensation Board of Review, 
    375 A.2d 879
     (Pa. Cmwlth. 1977).           The employer bears the burden of proving that it
    discharged an employee for willful misconduct.                    City of Beaver Falls v.
    Unemployment Compensation Board of Review, 
    441 A.2d 510
     (Pa. Cmwlth.
    1982). The employer bears the burden of proving the existence of the work rule
    and its violation. Once the employer establishes that, the burden then shifts to the
    Claimant to prove that the violation was for good cause. Peak v. Unemployment
    Compensation Board of Review, 
    501 A.2d 1383
     (Pa. 1985)
    The last incident took place on November 26, 2014.                     Bambaata
    testified:
    On November 26th, I initially . . . received a call from
    Mark [Claimant] himself that said he was in a situation
    with another motorist. He thought the motorist was
    (continued…)
    question must be necessary to the adjudication. In order for a reviewing court not to affirm an
    adjudication, the finding of fact must be unsupported and necessary to the adjudication. An
    unsupported finding of fact which is not necessary to the adjudication constitutes harmless error.
    5
    following him and he didn’t know what was going on.
    He said I just got into it with a guy. I think the guy is
    following me. So he pulled over. He called me and
    maybe – so I said okay, if everything’s fine, go ahead and
    carry on with your route. Two minutes later, I received a
    phone call from my particular immediate Supervisor,
    Tom Matthews, that said he received a phone call from a
    person on the road, a motorist on the road that Mark
    [Claimant] had got [sic] into a physical confrontation
    with. That particular motorist had told my particular
    boss that they were on the side of the road and somehow
    or another Mark [Claimant] exited his vehicle, pulled him
    out of his vehicle and grabbed him by the throat and
    slammed the door on his arm. So my boss advised me he
    had the gentleman’s name, Shane Monty, and his phone
    number. He asked me could I call him. I called Shane –
    this Shane Monty myself. I explained to him who I was
    and if he please could explain the confrontation that may
    or may not have taken place. He said he was in a road
    looking at a GPS trying to figure out his whereabouts.
    Somehow or another, he and the person in the truck got
    to blowing the horn back and forth to each other. And
    when he pulled off to the side of the road, the truck
    followed him to the side of the road. Mark [Claimant]
    exited the vehicle and confronted the individual and
    that’s where the physical confrontation ensued. Now
    when Mark [Claimant] initially called me, he didn’t tell
    me that he exited the vehicle. So when Mark [Claimant]
    got back to the office at the end of the day, I questioned
    him once, twice about the situation. Then he initially
    said to me that he got out of his vehicle. I advised him
    that you should always stay in your vehicle. That’s the
    safest place to be and there was back and forth
    conversation with me and him about that. And he
    finished by saying well next time, I won’t say anything
    then.
    N.T. at 7-8.
    Claimant testified regarding the incident on November 26, 2014:
    6
    [I] called Mr. Bambaata. I told him that I had somebody
    that was following the truck that . . . just a few moments
    earlier, I was eastbound on Lehigh Avenue in
    Philadelphia. There was . . . a black Jeep with New
    Jersey license plates. The guy backed out into traffic.
    Didn’t even . . . look to see where he was going. Backed
    out in front of a – it was a car in front of me. I was in
    back of the car and this guy backed out. He rolled up
    about a block and then just stopped dead in the middle of
    the street. The guy in the car blew his horn. The car
    moved up. The car in front of me made a right hand turn
    onto Edgemont Street. The car moved up again.
    Another half a block, stopped dead in the middle of the
    street. I went over, I stopped. I gave [it] a minute. I
    went over. I went to go . . . so I put my signal to go
    around him – to go left to go around. He put on his left
    hand turn signal and started to move up, so I couldn’t go
    around him. He stopped dead again in the middle of the
    street. I blew the horn, went around to the right and went
    around him. It was an angled part. It was plenty of room
    on the right to go around this guy. . . . [W]hen I went
    around, I blew the horn and I went around. He got ticked
    off I guess because I blew the horn and he instead of
    making a left turn, he [inaudible] on it and came up in
    front of the truck. Pulled up in – went around the truck.
    Actually, he crossed the double yellow line, stopped and
    got out of his car. There was no confrontation. Nobody
    got physical with anybody. Mr. Bambaata asked me did
    I stay in the truck. And the guy got out of his car and
    came over towards me. I stepped out of the truck only to
    stand – I stood by the door. I didn’t go after this guy. I
    didn’t confront him. I didn’t curse at him. I didn’t touch
    him. Nobody did anything. I stood by the side of the
    truck. And he told me well, why did you get out of the
    truck? I said because I wasn’t going to just sit in there. I
    had no idea what the guy was going to do and I wanted to
    be able to be on my feet. I said I didn’t go after the guy.
    I didn’t do anything.
    N.T. at 11-12.
    7
    The Board found Bambaata credible and did not find Claimant
    credible. In unemployment compensation proceedings, the Board is the ultimate
    fact-finding body empowered to resolve conflicts in evidence, to determine the
    credibility of witnesses, and to determine the weight to be accorded evidence.
    Unemployment Compensation Board of Review v. Wright, 
    347 A.2d 328
     (Pa.
    Cmwlth. 1975). Findings of fact are conclusive upon review provided that the
    record, taken as a whole, provides substantial evidence to support the findings.
    Taylor v. Unemployment Compensation Board of Review, 
    378 A.2d 829
     (Pa.
    1977).
    While Claimant’s testimony was not believed by the factfinder,
    Employer still had the burden of proving that Claimant committed willful
    misconduct.    Claimant argues that the Board’s finding that he was guilty of
    physical violence was based solely upon uncorroborated hearsay testimony which
    cannot support such a finding. According to Claimant, Claimant’s admission to
    Bambaata that he got out of his truck and “got into it with a guy” did not
    corroborate Bambaata’s testimony that Claimant exited his vehicle, pulled Shane
    Monty (Monty), the driver of the other vehicle, out of his vehicle, grabbed him by
    the throat and slammed the door on his arm. His admission did not establish that
    he grabbed Monty, pulled him out of the vehicle, grabbed him by the throat, and
    slammed the door on his arm, but the admission did provide substantial evidence
    that he got out of the truck and confronted Monty.
    Hearsay is defined as a “statement, other than one made by the
    declarant while testifying at the trial or hearing offered in evidence to prove the
    8
    truth of the matter asserted.” Pa.R.E. 801(c). A “statement” is defined in the
    Pa.R.E. as “(1) an oral or written assertion or (2) nonverbal conduct of a person if
    it is intended by the person as an assertion.” Pa.R.E. 801(a).
    An unobjected to hearsay statement will be given its probative effect
    and may support a finding of fact if corroborated by any competent evidence in the
    record. Walker v. Unemployment Compensation Board of Review, 
    367 A.2d 366
    (Pa. Cmwlth. 1976).4
    This Court agrees with Claimant that any admission he made to
    Bambaata concerning a confrontation with Monty did not corroborate that he
    grabbed the driver by the throat and slammed him into a vehicle. However,
    Bambaata’s statement that Claimant told him that “he got into it with a guy” and
    that “he got out of his vehicle” corroborated the hearsay testimony of Bambaata
    that Monty told him that Claimant confronted Monty during an incident between
    them while driving. N.T. at 7.
    It is undisputed that Claimant was involved in an aggressive driving
    incident on November 14, 2014, for which Employer received a telephone call
    from the other motorist. At that time Claimant was reminded of Employer’s policy
    4
    Claimant did not object to the testimony as hearsay when Bambaata testified at
    the hearing. At the conclusion of his own testimony, Claimant asserted that what Employer
    presented was hearsay. N.T. at 13. An objection is waived when it is not made before the
    referee when there is an opportunity to do so. Williams v. Unemployment Compensation Board
    of Review, 
    484 A.2d 831
     (Pa. Cmwlth. 1984). Claimant did not raise an objection when he first
    had the opportunity to do so. But even if he had there was more than enough substantial
    evidence to establish willful misconduct.
    9
    regarding the safe operation of its vehicles and received a warning that this
    behavior was inappropriate. Six days later Claimant informed Employer that he
    engaged in an incident with another driver which included horn blowing and
    gesturing. Claimant again received a warning regarding this conduct. Just six days
    after that on November 26, 2014, Claimant was involved in the incident with
    Monty. There was substantial evidence to support the Board’s determination that
    Claimant’s behavior was “below the standard an employer has a right to expect and
    constitutes willful misconduct.” Opinion at 1. Consequently, the Board did not err
    when it determined that Claimant committed willful misconduct.
    Accordingly, this Court affirms.
    ____________________________
    BERNARD L. McGINLEY, Judge
    10
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Mark D. Zurawski,                   :
    Petitioner      :
    :
    v.                     :
    :
    Unemployment Compensation           :
    Board of Review,                    :   No. 610 C.D. 2015
    Respondent         :
    ORDER
    AND NOW, this 9th day of September, 2015, the order of the
    Unemployment Compensation Board of Review in the above-captioned matter is
    affirmed.
    ____________________________
    BERNARD L. McGINLEY, Judge