Geisinger Health System and Geisinger Clinic v. Bureau of Workers' Compensation Fee Review Hearing Office (SWIF) , 138 A.3d 133 ( 2016 )


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  •             IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Geisinger Health System and       :
    Geisinger Clinic,                 :
    Petitioners     :
    :
    v.                     : No. 1627 C.D. 2015
    : Submitted: January 22, 2016
    Bureau of Workers’ Compensation :
    Fee Review Hearing Office (SWIF), :
    Respondent       :
    BEFORE:        HONORABLE ROBERT SIMPSON, Judge
    HONORABLE MICHAEL H. WOJCIK, Judge
    HONORABLE DAN PELLEGRINI, Senior Judge1
    OPINION BY
    SENIOR JUDGE PELLEGRINI                             FILED: April 21, 2016
    Geisinger Health System and Geisinger Clinic (collectively, Provider)
    petition for review of an order of the Medical Fee Hearing Officer (Hearing
    Officer) determining that the State Workers’ Insurance Fund (Insurer)
    appropriately reimbursed Provider for treatment and services rendered to Randall
    Campbell (Claimant) from May 5 through May 7, 2014. The Hearing Officer
    awarded Provider reimbursement for its treatment and services rendered in its
    trauma center in the amount of 100% of its usual and customary charges
    determined by reference to a database repricing Provider’s charges in accord with
    other providers’ charges for similar treatment and services provided in the same
    1
    This opinion was reassigned to the authoring judge on February 29, 2016.
    geographic area. Provider contends it is entitled to reimbursement of its actual
    charges without reference to any repricing database which is used to recalculate its
    rates based on charges for similar treatment in the geographic region. For the
    reasons that follow, we affirm.
    I.
    The Hearing Officer found the following facts which are not in
    dispute. On May 5, 2014, Claimant sustained a work injury when a 2x4 board he
    was using as a lever broke and lodged near his left orbit.           An ambulance
    transported Claimant to Provider with the board still in place. Claimant stabilized
    the board with his hands. Provider called a trauma alert. On arrival at Provider’s
    emergency department, Claimant’s physical exam revealed a large 2x4 board at a
    30 degree angle in the superior aspect of the left orbit but not into the globe. Upon
    removal of the board, a 1.5 centimeter splinter remained in the superiolateral
    sclera. This needed to be addressed by ophthalmology. A CT scan of the head,
    cervical spine, and facial bones revealed skin lacerations, subcutaneous soft tissue
    contusions, and hematoma in the left cheek and periorbital regions. On May 6,
    2014, Provider discharged Claimant in stable condition with instructions to return
    the next day for repair of his left eyelid. Claimant returned the next day for eyelid
    reconstruction and was discharged in good condition following a successful
    procedure without complications. There is no dispute that the treatment was at a
    Level 1 trauma center for life threatening or urgent injuries.
    Provider then submitted HCFA-1500 (claim) forms to Insurer seeking
    payment for its physicians’ treatment of Claimant.          Provider’s claim forms
    2
    included itemized billing charges for treatment rendered to Claimant from May 5
    through May 7, 2014. Provider sought full payment for services rendered in a
    Level I trauma center at its usual and customary charges, i.e. its actual charges,
    without reference to how other trauma centers in the geographic region reimbursed
    charges for similar treatment.
    Insurer responded with an explanation of benefits (EOB) which
    recognized that Provider rendered inpatient services at a Level I or II trauma center
    to a patient with immediately life threatening or urgent injuries. Insurer’s EOB
    further stated: “As such ‘usual, customary and reasonable rates for this geographic
    area have been utilized as the reimbursement methodology.’” (F.F. No. 3) (citation
    omitted.)
    Provider then filed applications for fee review under Section 306(f.1)
    of the Workers’ Compensation Act (Act)2 seeking reimbursement based on its
    actual charges.       In August 2014, the Medical Fee Review Section circulated
    administrative decisions concluding that Insurer owed Provider an additional
    amount for Claimant’s treatment. The Medical Fee Review Section noted that
    Provider’s documentation met the guidelines in Section 127.128 of the Workers’
    Compensation Medical Cost Containment (MCC) Regulations and determined
    Provider was to be reimbursed at 100% of the billed charges.
    2
    Act of June 2, 1915, P.L. 736, as amended, 77 P.S. §531.
    3
    Insurer filed a timely request for a hearing. At the hearing, Insurer
    submitted the deposition testimony of Linda A. Lengle (Repricing Manager), a
    repricing manager for Hoover Rehabilitation Services. The Hearing Officer found
    the Repricing Manager’s testimony credible in its entirety.         The Repricing
    Manager testified as to her specific familiarity with the Act and the MCC
    Regulations and stated that to determine the appropriate amount of reimbursement,
    she uses a “usual and customary database.” In trauma cases, rather than applying
    the workers’ compensation fee schedule, she applies the usual and customary
    information at the 85th percentile. The Repricing Manager further testified that the
    “usual and customary data” is obtained from “FAIR Health.” In explaining the
    definition of “usual and customary charge,” she stated:
    In 2011, a Statement of Purpose of Adoption of Usual
    and Customary Charge Reference was posted on the
    Pennsylvania Labor and Industry [Department] website
    where they [sic] said that; effective 11/1/2010, when
    resolving applications for Fee Review, under 34 [Pa.
    Code §]127.256, the Department will utilize the 85th
    percentile of the MDR [market data retrieval] database,
    published by Ingenix to determine the usual and
    customary charge, as defined in 34 [Pa. Code §]127.3.
    (Lengle Dep. at 11; R.R. at 15a.)
    The Hearing Officer reversed the Medical Fee Review Section’s
    determination, noting that Section 127.3 of the MCC Regulations defines “actual
    charge” as: “The provider’s usual and customary charge for a specific treatment,
    accommodation, product or service.” 34 Pa. Code §127.3. By comparison, “usual
    and customary charge” is defined as: “The charge most often made by providers
    4
    of similar training, experience and licensure for a specific treatment,
    accommodation, product or service in the geographic area where the treatment,
    accommodation, product or service is provided.” 
    Id. The Hearing
    Officer found
    Insurer’s payment to Provider shall be based on “100% of the usual and customary
    charge” as defined in 34 Pa. Code §127.3 rather than 100% of Provider’s “actual
    charge.”   
    Id. The Hearing
    Officer then determined that Insurer properly
    reimbursed Provider at 100% of the usual and customary charge for services in that
    geographic region for the services rendered to Claimant.
    In further explaining her decision, the Hearing Officer reasoned:
    Although Provider is correct that Section 127.128(c) of
    the [MCC Regulations] references “the provider’s usual
    and customary charge,” Section 127.128(a) and (b) of the
    [MCC Regulations] and Section 306(f.1)(10) of the Act
    clearly indicate that services rendered in a trauma center
    shall be paid at the usual and customary rate, not at the
    provider’s usual and customary charge or at the
    provider’s actual charge. The fact that the “usual and
    customary charge” is cited three times as opposed to the
    single citation of “the provider’s usual and customary
    charge”, as well as the fact that the [MCC Regulations]
    include a specific definition for “actual charge” and a
    separate definition for “usual and customary charge,”
    leads the undersigned to conclude that the aim of both the
    [MCC Regulations] and the Act was to ensure that
    providers would properly be reimbursed at 100% of the
    usual and customary charge for the specific treatment
    rendered in the geographic location where that specific
    treatment was provided. Indeed, the purpose of the
    [MCC Regulations] is to prevent providers from charging
    excessive fees for treatment and services rendered to
    workers’ compensation claimants.
    5
    (Hearing Officer’s Op., Conclusion of Law No. 8.) (emphasis added.)
    Citing the Repricing Manager’s testimony, the Hearing Officer further
    reasoned:
    Repricing Manager testified on behalf of Insurer that the
    [Department] specified in its “Statement of Purpose of
    Adoption of Usual and Customary Charge Reference”
    that the Department would utilize the 85th percentile of
    the MDR database to determine the usual and customary
    charge as defined in Section 127.3 of the [MCC
    Regulations]. It is therefore consistent and logical to
    reason that payment for services and treatment at a
    trauma center would be paid at the theoretically lesser
    amount of 100% of the usual and customary charges as
    opposed to 100% of the actual charges.
    
    Id. (emphasis added.)
    Accordingly, the Hearing Officer entered an order granting Insurer’s
    fee review contest and holding that Insurer appropriately reimbursed Provider for
    the treatment and services rendered to Claimant and that no additional payment
    was due. Provider petitions for review.3
    3
    Our review is limited to determining whether the Hearing Officer’s findings are
    supported by substantial evidence and whether the Hearing Officer erred as a matter of law or
    violated Employer’s constitutional rights. Roman Catholic Diocese of Allentown v. Bureau of
    Workers’ Comp., Fee Review Hearing Office (Lehigh Valley Health Network), 
    33 A.3d 691
    (Pa.
    Cmwlth. 2011), appeal denied, 
    53 A.3d 759
    (Pa. 2012).
    6
    II.
    A.
    Provider contends that it is entitled to be reimbursed for the charges
    for transport and the full course of acute care at its usual and customary charges,
    not on a calculation based on other providers’ charges for similar treatment and
    services provided in the same geographic area. Provider cites Section 306(f.1)(10)
    of the Act, which provides:
    If acute care is provided in an acute care facility to a
    patient with an immediately life threatening or urgent
    injury by a Level I or Level II trauma center accredited
    by the Pennsylvania Trauma Systems Foundation under
    the act of July 3 1985 (P.L. 164, No. 35), known as the
    “Emergency Medical Services Act,” or to a burn injury
    patient by a burn facility which meets all the service
    standards of the American Burn Association, or if basic
    or advance life support services, as defined and licensed
    under the “Emergency Medical Services Act,” are
    provided, the amount of payment shall be the usual and
    customary charge.
    77 P.S. §531(10) (emphasis added.)
    Provider also cites Section 127.128(c) and (d) of the MCC
    Regulations, which it argues the Hearing Officer impermissibly disregarded.
    Sections 127.128(c) and (d) provide:
    (c) If the patient is initially transported to the trauma
    center or burn facility in accordance with the American
    College of Surgeons (ACS) triage guidelines, payment
    for transportation to the trauma center or burn facility,
    and payments for the full course of acute care services by
    7
    all trauma center or burn facility personnel, and all
    individuals authorized to provide patient care in the
    trauma center or burn facility, shall be at the provider’s
    usual and customary charge for the treatment and
    services rendered.
    (d) The determination of whether a patient’s initial and
    presenting condition meets the definition of a life-
    threatening or urgent injury shall be based upon the
    information available at the time of the initial assessment
    of the patient. A decision by ambulance personnel that
    an injury is life threatening or urgent shall be
    presumptive of the reasonableness and necessity of the
    transport to a trauma center or burn facility, unless there
    is clear evidence of violation of the ACS triage
    guidelines.
    34 Pa. Code §§127.128(c), (d) (emphasis added.)
    Applying Sections 127.128(c) and (d) here, Provider asserts that
    Insurer concedes that inpatient services were provided by a Level I or Level II
    trauma center to a patient with an immediately life threatening or urgent injury.
    (Hearing Officer Op., F.F. No. 3.) Further, Insurer made no attempt to submit
    evidence of a violation of the ACS triage guidelines. Consequently, Provider
    asserts that Insurer failed to overcome the presumption of reasonableness and
    necessity specified in 34 Pa. Code §127.128(d). As such, Provider argues Insurer
    is not permitted to reduce Provider’s usual and customary charge using any
    method, including a usual and customary charge database.
    B.
    The trauma center exception in Section 306(f.1)(10) of the Act states
    that acute care provided in a trauma or burn center to injured workers with life
    8
    threatening or urgent injuries is reimbursable at “the usual and customary charge.”
    77 P.S. §531(10). The issue in this case concerns the definition of “usual and
    customary charge” within the meaning of that provision.
    The term “usual and customary charge” appears several places in the
    Act and its regulations. Notably, such language is used in Section 306(f.1)(3)(i) of
    the Act and its regulations governing reimbursement under the medical fee caps,
    which is calculated under the Medicare program. Section 306(f.1)(3)(i) provides,
    in pertinent part:
    If the prevailing charge, fee schedule, recommended fee,
    inflation index charge, DRG [diagnosis-related group]
    payment or any other reimbursement has not been
    calculated under the Medicare program for a particular
    treatment, accommodation, product or service, the
    amount of the payment may not exceed eighty percentum
    of the charge most often made by providers of similar
    training, licensure for a specific treatment,
    accommodation, product or service in the geographic
    area where the treatment, accommodation, product or
    service is provided.
    77 P.S. §531(3)(i) (emphasis added.)
    Similarly, Section 102 of the MCC Regulations (relating to medical
    fee caps – usual and customary charge) provides:
    If a Medicare payment mechanism does not exist for a
    particular treatment, accommodation, product or services,
    the amount of payment made to a health care provider
    shall be either 80% of the usual and customary charge for
    that treatment, accommodation, product or service in the
    9
    geographic area where rendered, or the actual charge,
    whichever is lower.
    34 Pa. Code §102 (emphasis added.)
    However, the language in Section 306(f.1)(10) of the Act does not
    limit the provider’s charges to the usual and customary charges for similar
    treatment or services in the geographic area where the treatment or services were
    rendered.     Further, unlike the language in the fee cap provisions, Section
    127.128(c) of the MCC Regulations interprets Section 306(f.1)(10) of the Act as
    authorizing a trauma center or burn facility to be reimbursed at the “provider’s
    usual and customary charge for the treatment and services rendered” where the
    patient presents with immediately life threatening or urgent injuries. 34 Pa. Code
    §127.128(c). This language is identical to the MCC Regulations’ definition of
    “actual charge” which states: “The provider’s usual charge and customary charge
    for a specific treatment, accommodation, product or service.” 34 Pa. Code §127.3.
    Based on the absence of “similar treatment or services in the
    geographic area where the treatment or services were rendered” language in
    Section 306(f.1)(10) of the Act and its implementing regulations regarding what a
    “usual and customary charge” is, when the other provisions contain such language,
    Provider contends that the General Assembly intended that it should be reimbursed
    for its actual charges in rendering trauma treatment.
    Fortunately the term “usual and customary charge” has been defined
    in the Act.    Section 109 of the Act, one of the general definitional sections
    10
    contained in the Act, provides “words and phrases when used in this [workers’
    compensation] act shall have the meanings given to them in this section unless the
    context clearly indicates otherwise” and provides the following definition:
    “Usual and customary charge” means the charge most
    often made by providers of similar training, experience
    and licensure for a specific treatment, accommodation,
    product or service in the geographic area where the
    treatment, accommodation, product or service is
    provided.
    77 P.S. §29.
    The implementing regulation, as it must, contains an identical
    definition. Section 127.3 of the MCC Regulations defines this term as “the charge
    most often made by providers of similar training, experience and licensure for
    specific treatment … or service in the geographic area where the treatment … or
    service is provided.” 34 Pa. Code §127.3.
    The question then becomes whether, just because the General
    Assembly and those implementing the regulations chose to repeat the definition
    within other provisions but not in Section 306(f.1)(10), providers were to receive
    actual charges, notwithstanding how that term is defined in the Act.              In
    determining whether a defined term has a meaning that differs from the definition
    given to it, we must take into consideration the “context” and language that
    “surrounds” the term. Pennsylvania Associated Builders and Contractors, Inc. v.
    Department of General Services, 
    932 A.2d 1271
    , 1279 (Pa. 2007). In this case,
    there is nothing in the context of the language surrounding the term to indicate that
    11
    the statutory definition of “usual and customary charges” means that a provider
    should receive its actual charges.4 If that were the case, the General Assembly
    would have drafted the pertinent part of Section 306(f.1)(10) to read “a provider’s
    customary and usual charge” rather than “the usual and customary charge.”5
    We recognize that despite the language of the fee cap provisions,
    Section 127.128(c) of the MCC Regulations interprets Section 306(f.1)(10) of the
    Act as containing just that language. By doing so, it equates “usual and customary
    charges” with its definition of “actual charge” which states: “The provider’s usual
    charge and customary charge for a specific treatment, accommodation, product or
    service.” 34 Pa. Code §127.3 (emphasis added). While 34 Pa. Code §127.128(c)
    would indicate that reimbursement would be at the usual rate if contained in the
    4
    The Repricing Manager testified that the “usual and customary data” is obtained from
    “FAIR Health.” Then she went on to state that the Department will utilize the 85th percentile of
    the market data retrieval database, published by Ingenix. She did not testify “who” or “what”
    was Fair Health, how it was related to the Ingenix database, whether the database was accepted
    within the industry, or whether the database was for the usual and customary charge for the
    relevant geographic region for other trauma centers. However, Provider did not challenge the
    use of this database in repricing its charges seeking instead its actual charges. Because the use of
    this database was not challenged, we will accept their use in this case but do not in any way
    address its general applicability or validity.
    5
    Provider also contends that in Roman Catholic Diocese of Allentown v. Bureau of
    Workers' Comp., Fee Review Hearing Office (Lehigh Valley Health Network), 
    33 A.3d 691
    (Pa.
    Cmwlth. 2011), appeal denied, 
    53 A.3d 759
    (Pa. 2012), we held that once it is admitted that a
    claimant was treated for an immediately life threatening or urgent injury and received acute care
    in a Level I or Level II trauma center, Provider should be entitled to payment of 100% of
    “provider’s usual and customary charges” or “actual charges” for the treatment rendered to
    Claimant in accord with Section 127.128(c) and (d) of the MCC Regulations. However, in that
    case, what was at issue was whether the injury was life threatening and therefore whether the
    provider was entitled to usual and customary charges, not how that term should be defined.
    12
    statute, a regulation that is at variance with a statute is ineffective to change the
    statute’s meaning. That is so because “the power of an administrative agency to
    prescribe rules and regulations under a statute is not the power to make law, but
    only the power to adopt regulations to carry into effect the will of the Legislature
    as expressed by the statute.” Volunteer Firemen’s Relief Association of the City of
    Reading v. Minehart, 
    227 A.2d 632
    , 635-36 (Pa. 1967). “When an agency adopts
    regulations at variance with the statute, the regulations, and not the statute, fall by
    the wayside.”      Union Electric Corporation v. Board of Property Assessment,
    Appeals and Review of Allegheny County, 
    721 A.2d 823
    (Pa. Cmwlth. 1998), rev’d
    on other grounds, 
    721 A.2d 823
    (Pa. 1999); see also Roxborough Manayunk
    Federal Savings and Loan Association v. Commonwealth, 
    687 A.2d 1202
    (Pa.
    Cmwlth. 1997); Xerox Corporation v. City of Pittsburgh, 
    327 A.2d 206
    (Pa.
    Cmwlth. 1974).6
    III.
    The rules of statutory construction apply to administrative regulations.
    Bayada Nurses, Inc. v. Department of Labor and Industry, 
    958 A.2d 1050
    (Pa.
    Cmwlth. 2008), aff’d, 
    8 A.3d 866
    (Pa. 2010). A defined term is to be applied
    6
    Provider relies on Laundry Owners Mutual Liability Insurance Association v. Bureau of
    Workers’ Compensation (UPMC), 
    853 A.2d 1130
    (Pa. Cmwlth. 2004), where we reasoned that
    Sections 127.3 and 127.128 of the MCC Regulations are not contrary to the legislative purpose
    of Section 306(f.1)(10) of the Act in being an exception to the Act’s medical fee caps imposed
    by the cost containment provisions in Section 306(f.1)(3)(i) of the Act, 77 P.S. §531(3)(i).
    Therefore, Section 127.128(c) requires reimbursement at “provider’s usual and customary
    charge.” 34 Pa. Code §127.128(c) (emphasis added). In that case, the insurer argued that
    Section 127.128(c) impermissibly expanded the definition of “immediately life threatening or
    urgent injury” by expanding the definition of “acute care” for which a provider can be paid at its
    usual and customary rate. Unlike here, because that term was not defined, we held that it was
    not at variance with the Act.
    13
    unless a different meaning can be ascribed to the word or phrase because of its
    context. Because there is nothing in the language of Section 306(f.1)(10) of the
    Act that indicates that “usual and customary charge” is other than how it is defined
    in Section 109 of the Act as a “charge most often made by providers of similar
    training, experience and licensure for a specific treatment, accommodation,
    product or service in the geographic area where the treatment, accommodation,
    product or service is provided,” we affirm the Hearing Officer’s order.
    ___________________________________
    DAN PELLEGRINI, Senior Judge
    14
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Geisinger Health System and       :
    Geisinger Clinic,                 :
    Petitioners     :
    :
    v.                     : No. 1627 C.D. 2015
    :
    Bureau of Workers’ Compensation :
    Fee Review Hearing Office (SWIF), :
    Respondent       :
    ORDER
    AND NOW, this 21st day of April, 2016, the order of the Bureau of
    Workers’ Compensation Fee Review Hearing Officer in the above-referenced case
    is affirmed.
    ___________________________________
    DAN PELLEGRINI, Senior Judge
    IN THE COMMONWEALTH COURT OF PENNSYLVANIA
    Geisinger Health System and         :
    Geisinger Clinic,                   :
    Petitioners :
    :
    v.                      : No. 1627 C.D. 2015
    : Submitted: January 22, 2016
    Bureau of Workers' Compensation     :
    Fee Review Hearing Office (SWIF), :
    Respondent :
    BEFORE:         HONORABLE ROBERT SIMPSON, Judge
    HONORABLE MICHAEL H. WOJCIK, Judge
    HONORABLE DAN PELLEGRINI, Senior Judge
    CONCURRING OPINION
    BY JUDGE SIMPSON                                 FILED: April 21, 2016
    This case deals with the cost containment provisions for care of
    injured workers, as applied in the exceptional instance of trauma care, when
    urgency limits a provider’s ability to contain costs.            There is a specific statutory
    provision which deals with this issue, Section 306(f.1)(10) of the Pennsylvania
    Workers’ Compensation Act (Act).1
    I agree with the Majority that in Section 306(f.1)(10) of the Act, the
    General Assembly wanted to define, and strictly limit, the type of provider which
    could receive more favorable repricing. I also agree with the Majority2 that the
    1
    Act of June 2, 1915, P.L. 736, as amended, 77 P.S. §531(10).
    2
    See Maj. Slip Op. at 12, n.4 (noting there is no testimony whether a “database was for
    the usual and customary charge for the relevant geographic region for other trauma centers.”).
    General Assembly wanted to define, and strictly limit, the type of provider whose
    charges would be used in a “usual and customary charge” evaluation.
    Thus, where trauma care is involved, the provider’s charges are not
    compared to those of every “Emergicare,” “Redicare,” or “Urgent Care” facility;
    rather, the trauma care provider’s charges are compared only to other “Level I or
    Level II trauma center[s] accredited by the Pennsylvania Trauma Systems
    Foundation under the [A]ct of July 3, 1985, P.L. 164 … known as the ‘Emergency
    Medical Services Act.’” Section 306(f.1)(10) of the Act, 77 P.S. §531(10).
    According to the general statutory definition in the Act of the phrase
    “usual and customary charge,” a comparison is made to charges most often made
    by providers of, among other things, similar licensure in the geographic area where
    the service is provided. Section 109 of the Act, 77 P.S. §29. Thus, based on the
    statutory definition of the term “usual and customary charge,” two more points are
    apparent: the special provision for trauma care defines the licensure required; and,
    the appropriately licensed facilities for comparison must be in the same geographic
    area as where the service at issue was rendered.
    However, there is no evidence in this case that another accredited
    trauma care facility even exists in the geographic area of the provider here. No
    other such provider is identified in any way. Similarly, there is no evidence in this
    case of the charge of any accredited trauma care facility anywhere for any service,
    much less in the same geographic area as where the service was rendered here.
    RES - 2
    The only charges by an accredited trauma care facility in this case are the charges
    by the provider.
    As for the use of a “usual and customary database” for repricing, this
    was mentioned briefly in a short deposition from a repricing manager. Maj. Slip.
    Op. at 3-5; Deposition of Linda A. Lengle, 3/17/15 (Lengle Dep.), at 10-11, 13-14,
    Reproduced Record (R.R.) at 14a-15a, 17a-18a.
    Unfortunately, the repricing manager did not create the database;
    rather, some other entity created and maintains the database. So, there is no
    testimony about how this database was developed, what it contains, or whether
    data are organized by geographic areas.            Specifically, there is no testimony
    whether the unidentified “data” used by the repricing manager were limited to
    charges by accredited trauma care facilities in the same geographic region. In fact,
    there is no testimony that charges by accredited trauma care facilities are even
    included in the database. Worse, based on the “Bureau’s statement” referenced in
    the repricing manager’s testimony, Lengle Dep. at 14, R.R. at 18a, there is every
    indication that the database was never intended to be used for trauma care
    repricing.3 For these reasons, I doubt the database applies to repricing trauma care.
    3
    At its end the Bureau’s Statement appears to exclude such care. In its entirety, the
    Statement provides (with emphasis added):
    Since their original promulgation in November 1995, the
    [Department’s] medical cost containment regulations have
    provided fee caps for medical treatment under the [Act], as
    amended. These regulations contain a number of different
    provisions to address the different types of billing conducted by
    various types of medical providers.
    (Footnote continued on next page…)
    RES - 3
    (continued…)
    Generally, the regulations establish rates of reimbursement based
    upon the Medicare’s system’s rates. However, Medicare does not
    establish a rate for all services that providers could conceivably
    utilize.
    In recognition of this fact, since their inception, the regulations
    state: ‘If a Medicare payment mechanism does not exist for a
    particular treatment, accommodation, product or services, the
    amount of the payment made to a health care provider shall be
    either 80 percent of the usual and customary charge for that
    treatment, accommodation, product or services in the geographic
    region where rendered, or the actual charge, whichever is lower.’
    34 Pa. Code §127.102.
    Specifically, with respect to outpatient care, the regulations
    provide: ‘If a Medicare allowance does not exist for a reported
    HCPCS code, or successor codes, the provider shall be paid either
    80 percent of the usual and customary charge, or the actual charge,
    whichever is lower.’ 34 Pa. Code 127.103(c).
    However, until recently, the [Department] did not have access to a
    reference that would assist in determining what constitutes ‘the
    usual and customary charge’ for such services. Thus, pursuant to
    the recommendations of representatives of the medical provider
    and insurer communities, on Sept. 18, 2010, the [Department]
    published the following notice in the Pennsylvania Bulletin:
    Effective 11/01/10 when resolving applications for fee review
    under 34 Pa. Code §127.256, the [Department] will utilize the 85th
    percentile of the MDR database published by FAIR Health to
    determine ‘the usual and customary charge’ as defined in 34 Pa.
    Code §127.3.
    Importantly, the database referenced by the [D]epartment contains
    only codes for medical procedures that lack a Medicare rate or fee,
    as established in the [D]epartment’s 1995 regulations. Thus the
    database does not affect Part A Chargemaster services (i.e., those
    fees charged by ‘cost-based’ providers, including hospitals, burn
    centers, etc.).
    (Footnote continued on next page…)
    RES - 4
    While the provider here generally objected to the use of any method
    of reducing its charges, including a database,4 it did not raise objections to the
    content of the database in a manner which would have alerted the Fee Review
    Hearing Officer to make more complete findings in this area. Therefore, I agree
    with the result reached by the Majority. However, I caution that going forward an
    insurer seeking to reprice trauma care may need much more of a foundation to
    support the use of a database.
    ROBERT SIMPSON, Judge
    (continued…)
    See www.portal.state.pa.us/portal/server.pt?open=514&objID=779137&mode=2 (2016). Thus,
    based on this Statement, the database appears to apply to only Part B (medical) expenses, such as
    outpatient expenses, rather than Part A (hospital) expenses at issue here.
    I recognize the general rule that only items which are part of the certified record
    are considered on appeal. Kochan v. Dep’t of Transp., Bureau of Driver Licensing, 
    768 A.2d 1186
    (Pa. Cmwlth. 2001). Although the record does not include the Bureau’s Statement, neither
    party contests the Statement’s contents or the fact that the repricing manager followed its
    instructions in determining Provider’s reimbursement. See Lengle Dep., 3/17/15 at 11, 14; R.R.
    at 15a, 18a. Therefore, I discern no harm in referring to Statement, which is readily accessible
    on the Department’s internet website at the above address.
    4
    The provider argued, “The Insurer is not permitted to reduce the provider’s usual and
    customary charge using any other method, including a database.” Petitioner’s Am. Br. at 13.
    RES - 5