Burgos, M. v. Morgan, Lewis & Bockius, LLP ( 2017 )


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  • J-A17007-16
    NON-PRECEDENTIAL DECISION - SEE SUPERIOR COURT I.O.P. 65.37
    MANUEL J. BURGOS,                                IN THE SUPERIOR COURT OF
    PENNSYLVANIA
    v.
    MORGAN, LEWIS & BOCKIUS, LLP,
    PHILABUNDANCE, CHAUNDRA LOESCH,
    WILLIAM J. CLARK AND MELANIE S.
    JUMONVILLE
    APPEAL OF: PHILABUNDANCE,
    CHAUNDRA LOESCH, WILLIAM J. CLARK                     No. 735 EDA 2015
    AND MELANIE S. JUMONVILLE
    Appeal from the Judgment Entered March 2, 2015
    in the Court of Common Pleas of Philadelphia County
    Civil Division at No.: Consolidated with No. 110600726
    December Term, 2012, No. 02978
    BEFORE: GANTMAN, P.J., LAZARUS, J., and PLATT, J.*
    MEMORANDUM BY PLATT, J.:                          FILED JANUARY 05, 2017
    Appellants, Philabundance, Chaundra Loesch, William J. Clark, and
    Melanie S. Jumonville, appeal from the judgment entered March 2, 2015,
    following a jury verdict in favor of Appellee, Manuel J. Burgos, and against
    Appellants in this malicious prosecution case.1 We affirm.
    ____________________________________________
    *
    Retired Senior Judge assigned to the Superior Court.
    1
    Appellants purport to appeal from the order denying their motion for post-
    trial relief. “However, appeals are not properly taken from orders denying
    post-trial motions or exceptions.” Growall v. Maietta, 
    931 A.2d 667
    , 669
    n.1 (Pa. Super. 2007), appeal denied, 
    951 A.2d 1164
     (Pa. 2008) (citations
    omitted). Thus, we consider Appellants’ appeal to be from the judgment
    entered March 2, 2015.
    J-A17007-16
    We take the factual and procedural history of this case from the trial
    court’s opinion and our independent review of the certified record.2 Appellee
    was hired as a truck driver for Philabundance in 2010. When he arrived at
    work each day, he received a delivery manifest that assigned him to a
    particular truck for deliveries. (See N.T. Trial, 11/05/14 (morning), at 42-
    43).   He was never assigned to one particular truck because he was new
    there and “[t]hat’s just for the senior guys[.]” (Id. at 43).
    Yadira Rosa, a transportation clerk working at Philabundance, was
    responsible for reviewing statements for Philabundance fuel purchases.
    When she reviewed the statements for July 2010, she discovered that
    Sunoco Gas Card 003 (Card 3) had nearly $3,000.00 of unauthorized non-
    diesel purchases on it.        (See N.T. Trial, 11/03/14 (afternoon), at 22-23).
    She reported the discrepancies to Leonardo Bustos, the director of logistics
    at   Philabundance,      and    Appellant      Chaundra   Loesch,   the   director   of
    transportation.
    ____________________________________________
    2
    The certified record that was originally transmitted to this Court did not
    contain official transcripts from the trial in this matter. At our request, the
    Prothonotary was able to obtain copies of most, but not all, of the trial
    transcripts. Because the court reporter is no longer employed by the trial
    court, we have been unable to obtain official certified copies of the notes and
    testimony of the afternoon session of trial on November 5, 2014, and the
    entire day of trial on November 7, 2014, and do not anticipate their
    availability in the future. Accordingly, we have relied on the transcripts
    included in the reproduced record. (See R.R. at 767a-908a, 1145a-1303a).
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    J-A17007-16
    Appellant Loesch and Mr. Bustos conducted an investigation into the
    thefts; however, their investigation contained several notable lapses. They
    did not review their own surveillance or alarm code data to determine who
    had access to trucks. (See Trial Court Opinion, 9/14/15, at 22; N.T. Trial,
    11/03/14 (afternoon), at 97, 100-01).       Additionally, they did not cross-
    reference the gas purchases with the mileage on the trucks in its fleet or
    contact the gas stations where the unauthorized purchases were made to
    attempt to obtain surveillance footage.    (See Trial Ct. Op., at 22).    Their
    investigation consisted of calling several gas stations to ask about the thefts.
    They did not repeat their calls to stations that did not answer, or ask to
    review any surveillance data from the stations. (See id.).
    When Appellee arrived at work on August 20, 2010, Mr. Bustos and
    Appellant Loesch accused him of the theft. He denied stealing the fuel and
    was fired from Philabundance. (See N.T. Trial, 11/05/14 (morning), at 30-
    33).   Immediately after Appellee left the building, Mr. Bustos called the
    police to report the theft. He told the police that Appellee “is an employee of
    [Philabundance] and was assigned [its] credit card which was used for
    unauthorized purchases.” (Complaint or Incident Report, 8/20/10).
    Detective James Powell of the Philadelphia Police Department was
    assigned to the case. He interviewed Appellant Loesch, who told him that
    she did an audit for the July fuel statement and noticed there were
    “unauthorized charges on the card, I think that says 03, that is assigned to
    [Appellee’s] truck.” (N.T. Trial, 11/03/14 (afternoon), at 96; see id. at 95).
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    She told him about $3,000.00 worth of charges on the card, including
    charges from July 19-20, 2010; however, she failed to tell him that Appellee
    was not assigned to the truck on those days. (See id. at 127-28). Finally,
    Appellant Loesch indicated that other drivers had access to the truck, but
    never provided the names of those drivers to Detective Powell.           She only
    identified Appellee as a thief. (See Trial Ct. Op., at 10).
    Detective Powell did not interview Mr. Bustos; however, he did review
    the complaint or incident report prepared by another Philadelphia Police
    Officer following Mr. Bustos’s telephone call reporting the theft. (See id.).
    Detective Powell prepared the affidavit of probable cause and the arrest
    warrant relying exclusively on the information provided by Appellant Loesch
    and Mr. Bustos. (See id. at 9).
    Appellee was arrested on December 1, 2010, and charged with theft.
    He was unable to post bail, and thus spent over three months in jail before
    all charges against him were dismissed in March, 2011.            (See N.T. Trial,
    11/05/14 (morning), at 62, 66).
    On December 20, 2012, Appellee filed an amended 3 complaint against
    Appellants alleging that they were liable for malicious prosecution. On June
    2, 2014, Appellants filed a motion for summary judgment, which the trial
    court granted in part and denied in part on August 7, 2014. (See Order,
    ____________________________________________
    3
    Appellee filed his initial complaint on September 19, 2011.
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    J-A17007-16
    8/07/14). Specifically, the court denied the motion for summary judgment
    with respect to Appellee’s malicious prosecution claim. (See id.).
    This case proceeded to a jury trial on November 3, 2014.                     At trial,
    Appellee presented evidence in support of his claim that Appellants
    knowingly      omitted   facts    in   their   reports   to   the   Philadelphia     Police
    Department and wrongfully accused him of making unauthorized purchases
    of gasoline on Card 3.           Contrary to what Appellants told police, Appellee
    testified that he had never been assigned to a particular truck or a specific
    credit card.       He demonstrated that: unauthorized purchases were made
    when the truck and Card 3 were assigned to other drivers; the credit cards
    were kept unsecured in trucks that a large number of employees had access
    to; and unauthorized purchases had occurred both on Card 3 and other
    cards prior to Appellee’s date of hire.          (See Trial Ct. Op., at 10-11, 20).
    Appellee    also    introduced     evidence    of   Appellants’     failure   to   disclose
    information to the police about Mr. Bustos’s multiple theft related criminal
    convictions for stealing from previous employers. (See id. at 11, 19).
    The trial court precluded Appellants from introducing evidence of
    Appellee’s prior arrests.        Specifically, his 1996 conviction of unauthorized
    use of a motor vehicle, for which he was sentenced to a period of probation
    of two years and two days; his 1997 conviction of possession with intent to
    deliver (PWID) a controlled substance, for which he was sentenced to a
    maximum period of incarceration of eight years; and his 1998 conviction of
    PWID, for which he was sentenced to seven years of probation.
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    J-A17007-16
    On the last day of trial, the court conferred with counsel about the jury
    instructions. The court stated its intention to read the malicious prosecution
    instruction that the parties had agreed on rather than the one it drafted.
    The proposed instruction was “[eighty] percent agreed upon,” with the only
    objection from Appellee that it did not incorporate his theory of the case.
    (N.T. Trial, 11/07/14 (afternoon), at 5, R.R. at 1149a; see id. at 12-13,
    R.R. at 1156a-57a). Appellants did not object to the instruction. (See id.).
    Following closing arguments, the court instructed the jury with regard
    to the law concerning malicious prosecution and damages. (See id. at 130-
    37, R.R. at 1274a-81a). Thereafter,
    . . . a dispute arose between counsel as to the language of the
    jury instructions and the special jury interrogatories that would
    be submitted to the jury on the verdict sheet. [Appellee’s]
    [c]ounsel submitted a proposed verdict sheet that read, “Based
    on the evidence presented in this case, do you find that the
    employees of Philabundance, without probable cause and acting
    with malice, were a determining factor in causing a criminal
    proceeding to be initiated against [Appellee]?” Counsel for
    [Appellants] took issue with the portion of the special
    interrogatory that read “were a determining factor,” and argued
    that the appropriate language should be “were the determining
    factor”. . . .
    . . . The verdict sheet drafted by [the trial c]ourt was shown to
    [c]ounsel in the morning prior to closing argument. Counsel for
    [Appellants] initially agreed to the content of the verdict sheet,
    then at the last minute, [after it had been read to the jury and]
    while it was about to be handed to the jury, raised an objection
    to the terminology. . . .
    (Trial Ct. Op., at 16) (record citation omitted); (see N.T. Trial, 11/07/14
    (afternoon), at 5, 144, 146-47, R.R. at 1149a, 1288a, 1290a-91a,).         The
    -6-
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    trial court found that Appellants’ objection to the wording was waived. (See
    id. at 147, R.R. at 1281a).
    That afternoon, the jury rendered a verdict in favor of Appellee and
    against    Appellants,     awarding     Appellee   damages   in   the   amount     of
    $500,000.00—$125,000.00 for malicious prosecution and $375,000.00 in
    punitive damages. (See id. at 155-56, R.R. at 1299a-1300a).
    Appellants filed a post-trial motion on November 17, 2014, which the
    trial court denied on February 4, 2015. On March 2, 2015, the court entered
    judgment on the verdict in favor of Appellee and against Appellants.             This
    timely appeal followed.4
    Appellants raise nine issues on appeal:
    1. Whether the [trial] court erred in refusing to grant judgment
    as a matter of law to [Appellants], either through nonsuit,
    directed verdict or JNOV [(judgment non obstante verdicto)],
    where there was no evidence that [Appellants] knowingly made
    false statements to law enforcement authorities, or that pressure
    by [Appellants] was the determining factor in the decision to
    arrest [Appellee], and where the lower court applied an incorrect
    legal standard in holding that [Appellants] could be liable simply
    for “omission or failure to disclose” information even though the
    police had not requested the information[?]
    2. Whether the [trial] court erred in refusing to grant judgment
    as a matter of law to [Appellants], where the evidence showed
    without doubt that [Appellants] had probable cause to identify
    [Appellee] as the perpetrator of the thefts[?]
    ____________________________________________
    4
    Appellants filed a notice of appeal on March 4, 2015. Pursuant to the trial
    court’s order, they filed a timely statement of errors complained of on appeal
    on April 23, 2015. See Pa.R.A.P. 1925(b). The trial court entered its
    opinion on September 14, 2015. See Pa.R.A.P. 1925(a).
    -7-
    J-A17007-16
    3. Whether the trial court erred in refusing to grant judgment as
    a matter of law to [Appellants], where there was no evidence
    that [Appellants] acted with malice toward [Appellee] in
    reporting the crimes to law enforcement[?]
    4. Whether [Appellants were] entitled to a new trial where Jury
    Interrogatory No. 1 misstated the law of Pennsylvania regarding
    malicious prosecution because:
    (a) it stated that [Appellants] could be held liable if [their]
    conduct was “a” determining factor in the law enforcement
    officer’s decision to commence prosecution, while
    Pennsylvania law requires that [Appellants’] conduct must
    have been “the” determining factor in the decision to
    prosecute; and
    (b) it omitted a critical part of the standard for holding a
    private citizen liable for reporting a crime to law
    enforcement authorities, by failing to state that
    [Appellants] could only be found liable if the jury
    concluded that [Appellants] knowingly made false
    statements[?]
    5. Whether the trial court erred by admitting extensive,
    irrelevant and prejudicial evidence relating to [Appellants’]
    alleged failure to disclose information to the police and
    [Appellants’] alleged negligent investigation, when Pennsylvania
    law is clear that the reasonableness of [Appellants’] belief in
    [Appellee’s] guilt, and the sufficiency of [Appellants’]
    investigation, are irrelevant in a malicious prosecution case;
    such evidence included:
    (a) evidence of other crimes committed or alleged to have
    been committed by a non-party, Leonardo Bustos, when
    such information was not requested by law enforcement
    nor known to or considered by [Appellants] when [they]
    reported the crime in question to the police;
    (b) evidence lacking foundation regarding allegedly
    improper purchases made on credit cards other than the
    specific card involved in the thefts for which [Appellee]
    was arrested, when such information was not requested by
    law enforcement nor known to or considered by
    [Appellants] when [they] reported the crime in question to
    the police, and;
    -8-
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    (c) evidence regarding [Appellants’] alleged negligent
    investigation[?]
    6. Whether the trial court’s jury instruction regarding malicious
    prosecution misstated the law of Pennsylvania because it failed
    to state that [Appellants] could only be held liable for making
    false statements to the police and not for failing to disclose
    information that had not been requested by the police, thereby
    prejudicing [Appellants] because [Appellee’s] case was based
    solely on [Appellants’] alleged failure to disclose information[?]
    7. Whether the trial court erred by precluding evidence of
    [Appellee’s] numerous prior arrests, when those arrests formed
    part of law enforcement’s determination of probable cause,
    where [Appellee] opened the door to introduction of this
    evidence, and where that evidence was relevant to the issue of
    damages[?]
    8. Whether the jury’s verdict, both as to liability and damages,
    was against the law and the weight of the evidence[?]
    9. Whether the jury’s award of damages, both compensatory and
    punitive, was so excessive as to shock the conscience[?]
    (Appellants’ Brief, at 6-9).5
    Appellants’ first three issues concern the trial court’s denial of their
    motion for judgment as a matter of law.
    There are two bases on which the court can grant judgment
    n.o.v.:
    [O]ne, the movant is entitled to judgment as a matter of
    law and/or two, the evidence is such that no two
    reasonable minds could disagree that the outcome should
    have been rendered in favor of the movant. With the first,
    ____________________________________________
    5
    Appellants’ questions, which include twelve issues and sub-issues, call to
    mind a prior case in this Court wherein we noted that “the effectiveness of
    appellate advocacy may suffer when counsel raises numerous issues, to the
    point where a presumption arises that there is no merit to any of them.”
    J.J. DeLuca Co., Inc. v. Toll Naval Associates, 
    56 A.3d 402
    , 410 (Pa.
    Super. 2012) (citations omitted).
    -9-
    J-A17007-16
    the court reviews the record and concludes that even with
    all factual inferences decided adverse to the movant the
    law nonetheless requires a verdict in his favor, whereas
    with the second, the court reviews the evidentiary record
    and concludes that the evidence was such that a verdict
    for the movant was beyond peradventure.
    In an appeal from the trial court’s decision to deny judgment
    n.o.v.,
    we must consider the evidence, together with all favorable
    inferences drawn therefrom, in a light most favorable to
    the verdict winner.        Our standard of review when
    considering motions for a directed verdict and judgment
    notwithstanding the verdict are identical. We will reverse
    a trial court’s grant or denial of a judgment
    notwithstanding the verdict only when we find an abuse of
    discretion or an error of law that controlled the outcome of
    the case. Further, the standard of review for an appellate
    court is the same as that for a trial court.
    Drake Mfg. Co., Inc. v. Polyflow, Inc., 
    109 A.3d 250
    , 258–59 (Pa. Super.
    2015) (citations omitted).
    In their first issue, Appellants claim that the court erred in denying the
    motion for post-trial relief because there was no evidence at trial that they
    knowingly made false statements.        (See Appellants’ Brief, at 26-38).
    Specifically, they contend that under Pennsylvania law, a person who reports
    a crime can only be held liable for malicious prosecution for providing false
    information to law enforcement, not for knowingly omitting information.
    (See id. at 26-32).    They argue that there was no evidence that they
    provided false information to the police.   (See id. at 33-34).     Therefore,
    they claim that the court applied an incorrect legal standard when it held
    that they could be liable for an omission. (See id. at 35-38). We disagree.
    - 10 -
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    “A cause of action for malicious prosecution has three elements. The
    defendant must have instituted proceedings against the plaintiff 1) without
    probable cause, 2) with malice, and 3) the proceedings must have
    terminated in favor of the plaintiff.”         Kelley v. Gen. Teamsters,
    Chauffeurs & Helpers, Local Union 249, 
    544 A.2d 940
    , 941 (Pa. 1988)
    (citation omitted).
    A private individual may liable for malicious prosecution:
    if (a) he initiates or procures the [institution of criminal]
    proceedings without probable cause and primarily for a purpose
    other than that of bringing the offender to justice, and (b) the
    proceedings have terminated in favor of the accused. Criminal
    proceedings are initiated by making a charge before a public
    official or body in such form as to require the official or body to
    determine whether process shall or shall not be issued against
    the accused.
    Bradley v. Gen. Acc. Ins. Co., 
    778 A.2d 707
    , 710 (Pa. Super. 2001)
    (citation omitted).
    Under Pennsylvania law, a private citizen who reports a suspected
    crime to law enforcement may be found to have instituted criminal
    proceedings if he or she (1) knowingly provides false statements to an
    official; or (2) directs or pressures an official to initiate charges. See 
    id. at 711
    .
    Here, evidence at trial revealed that Appellant Loesch told the
    investigating officer that the unauthorized charges were on the card
    assigned to “[Appellee’s] truck.”   (N.T. Trial, 11/03/14 (afternoon), at 96;
    see id.).    Additionally, Mr. Bustos told the police that Appellee “is [an]
    - 11 -
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    employee of [Philabundance] and was assigned [its] credit card which was
    used for unauthorized purchases.” (Complaint or Incident Report, 8/20/10).
    Detective Powell did not conduct a separate investigation and relied
    exclusively on information provided by Appellant Loesch and Mr. Bustos in
    his decision to commence the prosecution. (See Trial Ct. Op., at 9).
    Therefore, when considering the evidence in the light most favorable
    to Appellee as verdict winner, as required by our standard of review, we
    conclude that the trial court’s finding, that Appellee produced sufficient
    evidence that Appellants affirmatively presented false information, is
    supported by the record. See Drake Mfg. Co., Inc., supra at 258–59. We
    agree that the evidence at trial showed that Appellant Loesch and Mr. Bustos
    provided false information, which was the basis for Detective Powell’s
    decision to prosecute Appellee for the theft. Therefore, we conclude that the
    court properly found that Appellants initiated criminal proceedings and could
    be liable for malicious prosecution.
    Moreover, to the extent that Appellants argue that the court applied an
    incorrect standard and held them liable for omitting facts rather than
    providing false statements, their claim would still not merit relief.      Our
    standard of review of questions of law is de novo. See Bowling v. Office
    of Open Records, 
    75 A.3d 453
    , 476 (Pa. 2013).
    Appellants rely on Bradley, 
    supra
     and Griffiths v. CIGNA Corp.,
    
    988 F.2d 457
     (3d Cir. 1993), overruled by Miller v. CIGNA Corp., 
    47 F.3d 586
     (3d Cir. 1995), in support of their proposition. (See Appellants’ Brief, at
    - 12 -
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    26-32).    In Bradley, this Court held that where an insurance company
    provided information about a fraud that they believed to be true, and
    appellants did not assert that the insurance company provided false
    information, the insurance company was not liable for malicious prosecution.
    See Bradley, 
    supra at 712
    . In Griffiths, the Third Circuit Court of Appeals
    applied Pennsylvania law and determined that the trial court erred by
    charging   the   jury   on   the   assumption   that   appellants   initiated   the
    proceedings because appellants did not demand appellee’s prosecution and
    did not even accuse appellee of the thefts. See Griffiths, 
    supra at 464-65
    .
    Preliminarily, we note that “this Court is not bound by the decisions of
    federal courts, other than the United States Supreme Court . . . .
    [H]owever, we may use them for guidance to the degree we find them
    useful and not incompatible with Pennsylvania law.” Eckman v. Erie Ins.
    Exch., 
    21 A.3d 1203
    , 1207 (Pa. Super. 2011). Here, however, Appellants’
    relied on an overruled case, Griffiths, upon which we do not rely.
    Appellants have not cited to, nor has our research revealed any case
    of this Court, or the Pennsylvania Supreme Court, holding that knowingly
    omitting a material fact cannot provide the basis for liability of a private
    citizen for instituting a criminal proceeding. However, several federal district
    court cases have interpreted Pennsylvania state law in this area.         See 
    id.
    Thus, we will look to the Restatement (Second) of Torts, section 653, and
    consider the federal court’s interpretation of Pennsylvania law for guidance
    in determining whether a knowing omission of material fact is sufficient to
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    constitute the initiation of criminal proceedings. See Gallucci v. Phillips &
    Jacobs, 
    614 A.2d 284
    , 290 (Pa. Super. 1992), appeal denied, 
    625 A.2d 1193
     (Pa. 1993) (considering Restatement to determine what is sufficient to
    constitute initiation of criminal proceedings when review of case law
    determined there are no cases that directly answer question).
    “Malicious prosecution in Pennsylvania has developed to a large extent
    based upon the Restatement of Torts (Second) Sections 653 and 654.” 
    Id.
    Comment g, of section 653, concerns liability for private persons who
    institute criminal proceedings by giving information to a public official. See
    Restatement (Second) of Torts § 653, Comment g. It explains:
    A private person who gives to a public official information of
    another’s supposed criminal misconduct, of which the official is
    ignorant, obviously causes the institution of such subsequent
    proceedings as the official may begin on his own initiative, but
    giving the information or even making an accusation of criminal
    misconduct does not constitute a procurement of the
    proceedings initiated by the officer if it is left entirely to his
    discretion to initiate the proceedings or not. When a private
    person gives to a prosecuting officer information that he believes
    to be true, and the officer in the exercise of his uncontrolled
    discretion initiates criminal proceedings based upon that
    information, the informer is not liable under the rule stated in
    this Section even though the information proves to be false and
    his belief was one that a reasonable man would not entertain.
    The exercise of the officer’s discretion makes the initiation of the
    prosecution his own and protects from liability the person whose
    information or accusation has led the officer to initiate the
    proceedings.
    If, however, the information is known by the giver to be
    false, an intelligent exercise of the officer’s discretion becomes
    impossible, and a prosecution based upon it is procured by the
    person giving the false information. In order to charge a private
    person with responsibility for the initiation of proceedings by a
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    J-A17007-16
    public official, it must therefore appear that his desire to have
    the proceedings initiated, expressed by direction, request or
    pressure of any kind, was the determining factor in the official’s
    decision to commence the prosecution, or that the information
    furnished by him upon which the official acted was known to be
    false.
    Id.
    In Bristow v. Clevenger, 
    80 F.Supp.2d 421
     (M.D. Pa. 2000), the
    federal district court held that “omitted material information . . . would
    supply a basis for malicious prosecution.” Bristow, 
    supra at 433
     (citation
    omitted).   Likewise, in Gilbert v. Feld, 
    842 F.Supp. 803
     (E.D. Pa. 1993),
    the court applied Pennsylvania law and reasoned that, “inaccuracies and
    omissions may be relevant to . . . the question of who initiated the criminal
    proceedings.” Gilbert, 
    supra
     at 819 n.33.
    Upon review, we conclude that under Pennsylvania law, knowingly
    omitting material facts from information provided to a prosecuting officer
    may constitute instituting criminal proceedings, which would form the basis
    of liability for malicious prosecution. See Bowling, supra at 476; Bristow,
    
    supra at 433
    ; Gilbert, 
    supra
     at 819 n.33; Restatement (Second) of Torts §
    653.
    Thus, even if Appellee had not introduced evidence of Appellants’ false
    statements to police, the evidence that he presented regarding Appellants
    knowing omission of material facts would have been sufficient to establish
    malicious prosecution.    (See Trial Ct. Op., at 10-11).      Such omissions
    consisted of the fact that Appellee was assigned to drive trucks on a rotating
    basis, all drivers for Philabundance had access to trucks and their respective
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    fuel cards, and unauthorized purchases were made when the truck and fuel
    card in question were assigned to other drivers. (See id.)
    Therefore, we conclude that the evidence sufficiently established the
    first step of malicious prosecution, that Appellants instituted criminal
    proceedings against Appellee. See Kelley, supra at 941; Bradley, 
    supra at 710
    . Appellants’ first claim does not merit relief.
    In their second issue, Appellants claim that the trial court erred in
    denying their motion for judgment as a matter of law because the evidence
    showed that they had probable cause to identify Appellee to the police.
    (See Appellants’ Brief, at 38-41). Specifically, they argue they had probable
    cause because the evidence pointed to a Philabundance employee as the
    perpetrator of the theft using Card 3, and Appellee had been driving the
    truck to which Card 3 was assigned on four of the nine days that
    unauthorized purchases were made. (See id. at 38-39). We disagree.
    In an action for malicious prosecution, the plaintiff must
    prove that the defendant instituted proceedings without probable
    cause, with malice, and that the proceedings were terminated in
    favor of the plaintiff.    Absence of probable cause is an
    indispens[a]ble element of the action, and it is not conclusively
    established by an adjudication of innocence in the prior
    proceeding.
    . . . [T]he presence or absence of probable cause is a
    question exclusively for the court where there are no material
    conflicts in the testimony. However, where, as here, material
    facts are in controversy, the question is a mixed one [of law and
    fact] and it becomes the duty of the jury, under proper
    instructions from the court as to what will justify a criminal
    prosecution, to say whether the plaintiff in the civil action has
    shown want of probable cause upon the part of the defendant.
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    Probable cause is defined as . . . a reasonable ground of
    suspicion supported by circumstances sufficient to warrant an
    ordinary prudent man in the same situation in believing that the
    party is guilty of the offense.     The reasonable ground of
    suspicion, however, must not be based upon an inadequate and
    unreasonable investigation of the circumstances concerning the
    alleged criminal conduct.
    Wainauskis v. Howard Johnson Co., 
    488 A.2d 1117
    , 1122-23 (Pa. Super.
    1985).
    Here, Appellant Loesch testified that, during the internal investigation
    into the theft, she failed to look at any other fuel card purchases to see if
    improper purchases were made, and failed to look at surveillance cameras
    from the truck lot to see if anybody else had accessed Card 3. (See N.T.
    Trial, 11/03/14 (afternoon), at 97, 100-01).    Appellants admitted that the
    cards were kept unsecured in the vehicles and all Philabundance drivers had
    access to them. Therefore, viewing the evidence in the light most favorable
    to Appellee as verdict winner, the evidence supports the jury’s conclusion
    that Appellants did not have probable cause to accuse him of the theft where
    their alleged reasonable ground for suspicion was based upon an inadequate
    investigation. See Drake Mfg. Co., Inc., 
    supra
     at 258–59; Wainauskis,
    supra at 1122-23.     Thus, the evidence sufficiently establishes the second
    element of malicious prosecution, lack of probable cause.        See Kelley,
    supra at 941; Bradley, 
    supra at 710
    .         Accordingly, Appellants’ second
    issue does not merit relief.
    In their third issue, Appellants claim that the trial court erred in
    denying their motion for judgment n.o.v. because the evidence did not show
    - 17 -
    J-A17007-16
    that they acted with malice toward Appellee. (See Appellants’ Brief, at 42-
    43). We disagree.
    In order for plaintiff to recover he is required to prove not
    only lack of probable cause, but the existence of malice. The
    question of the existence of malice is always a question of fact
    exclusively for the jury. Malice may be inferred from want of
    probable cause. Legal malice is not limited to motives of hatred
    or ill will, but may consist of defendant’s reckless and oppressive
    disregard of plaintiff’s rights.
    Hugee v. Pa. R.R. Co., 
    101 A.2d 740
    , 743 (Pa. 1954) (citations and
    emphasis omitted). Thus, where defendants did not have probable cause to
    initiate criminal proceedings, we may infer that they acted with malice. See
    
    id.
    Here, Appellants did not overcome this inference. As discussed above,
    the evidence was sufficient to support the jury’s finding that Appellants
    acted without probable cause when they initiated proceedings against
    Appellee.   Additionally, the evidence supports that Appellants affirmatively
    presented false information when Mr. Bustos told the officer that the charges
    came from the card assigned to Appellee, and Appellant Loesch told
    Detective Powell that the card was assigned to Appellee’s truck. (See N.T.
    Trial, 11/03/14 (afternoon), at 95-96; Complaint or Incident Report,
    8/20/10).
    Accordingly,   we   conclude   that     the   trial   court   properly   denied
    Appellants’ motion for judgment n.o.v. where they failed to show that
    Appellee did not establish malice. See Hugee, supra at 743; Drake Mfg.
    Co., Inc., 
    supra
     at 258–59.     Thus, the evidence sufficiently establishes the
    - 18 -
    J-A17007-16
    third element of malicious prosecution.           See Kelley, supra at 941;
    Bradley, 
    supra at 710
    . Appellants’ third issue does not merit relief.
    In their fourth issue, Appellants claim that the trial court erred in
    denying their request for a new trial because of misstatements of law in Jury
    Interrogatory No. 1.   (See Appellants’ Brief, at 53-56).    Specifically they
    argue that the interrogatory misstated the law because it contained the
    phrase “a determining factor” rather than “the determining factor” in its
    question as to whether Appellants’ conduct brought about Appellee’s
    prosecution.   (See id. at 53-55).         Furthermore, they argue that the
    interrogatory misstated the law because it did not ask the jury whether
    Appellants knowingly provided false statements to law enforcement officials.
    (See id. at 55-56). We disagree.
    The primary question before us is whether the verdict slip
    was defective so as to require a new trial. The award of a new
    trial is proper only where a trial court has committed an error of
    law or abuse of discretion which may have affected the verdict.
    *     *      *
    It is well established that in order for a party to be
    awarded a new trial, the moving party must demonstrate that it
    was prejudiced by the alleged error of the trial court. . . .
    [A]llegations of error are harmless where the jury is not required
    to deliberate over the issue out of which the alleged error arises
    in order to reach its verdict.
    Boyle v. Indep. Lift Truck, Inc., 
    6 A.3d 492
    , 494, 496 (Pa. 2010)
    (citations omitted).
    Here, the trial court explained that it “drafted the verdict sheet and
    inadvertently inserted the words ‘a determining factor’ in the proposed jury
    - 19 -
    J-A17007-16
    interrogatory. It had intended to mirror the language of the first element of
    the test for malicious prosecution in the special jury interrogatory, but
    inadvertently inserted the letter ‘a’ for the word ‘the’.” (Trial Ct. Op., at 16)
    (record citation omitted).
    However, as the trial court noted, any such error was harmless where:
    the disputed language was largely irrelevant to the [j]ury’s
    ability to resolve this matter. [Appellee’s] case focused primarily
    on the theory that [Appellants] lied by omission when reporting
    the theft of gas to law enforcement officials. The first element
    for the test to establish malicious prosecution, reads that the
    [d]efendant must have, “knowingly provided false statements to
    a law enforcement official or the defendant’s desire to have
    proceedings initiated was the determining factor in the law
    enforcement official’s decision to commence prosecution.” A
    plain reading of this rule illustrates that the test may[ ]be
    satisfied by an either or analysis, and this matter was based
    primarily on the theory that [Appellants] knowingly provided
    false information to law enforcement officials—that [Appellants]
    omitted key facts and lied by omission in reporting the theft of
    donated gasoline to law enforcement officials. Therefore, the
    issue of whether [Appellants] w[ere] “a” or “the” determining
    factor in the criminal prosecution of [Appellee] was not seriously
    at issue in the case sub justice.
    (Id. at 17).
    We agree with the trial court’s conclusion that any error stemming
    from using the phrase “a determining factor” rather than “the determining
    factor” was harmless. See Boyle, supra at 496. We further conclude that,
    based on Appellee’s presented theory of the case, the jury did not deliberate
    on the issue of whether Appellants’ desire to have proceedings initiated was
    “the” or “a” determining factor; thus any allegation of error is harmless.
    See Boyle, supra at 494, 496.        Finally, as discussed above, there is no
    - 20 -
    J-A17007-16
    merit to Appellants’ contention that the trial court erred by including
    language in the interrogatory permitting a finding of liability for knowingly
    omitting material facts. Appellants’ fourth issue does not merit relief.
    In their three-part fifth issue, Appellants claim that the trial court
    erred by admitting evidence, which they claim was irrelevant. 6             (See
    Appellants’ Brief, at 43-44). Specifically, they claim that the court erred in
    admitting evidence of Mr. Bustos’s criminal background, (see id. at 44-48),
    unauthorized purchases on other credit cards, (see id. at 48-51), and
    Appellants’ negligent investigation, (see id. at 51-53).    We disagree.
    “[W]hen reviewing the denial of a motion for new trial, we must
    determine if the trial court committed an abuse of discretion or
    error of law that controlled the outcome of the case. . . .
    Questions concerning the admission and exclusion of evidence
    are within the sound discretion of the trial court and will not be
    reversed on appeal absent an abuse of discretion.”
    Brady v. Urbas, 
    80 A.3d 480
    , 483 (Pa. Super. 2013), affirmed, 
    111 A.3d 1155
     (Pa. 2015) (citations omitted).
    “Evidence is relevant if it logically tends to establish a material fact in
    the case, tends to make a fact at issue more or less probable or supports a
    ____________________________________________
    6
    Although Appellants’ brief asserts that this evidence lacked foundation, was
    unduly prejudicial, and was hearsay, they failed to develop any legal
    argument in support of those contentions. (See Appellants’ Brief, at 43-53).
    “When deficiencies in a brief hinder our ability to conduct meaningful
    appellate review, we may dismiss the appeal entirely or find certain issues to
    be waived.” Krauss v. Trane U.S. Inc., 
    104 A.3d 556
    , 584 (Pa. Super.
    2014) (“This Court will not act as counsel and will not develop arguments on
    behalf of an appellant.”) (citations omitted). Therefore, we will only discuss
    Appellants’ relevancy claims.
    - 21 -
    J-A17007-16
    reasonable inference or presumption regarding a material fact.”       Smith v.
    Morrison, 
    47 A.3d 131
    , 137 (Pa. Super. 2012), appeal denied, 
    57 A.3d 71
    (Pa. 2012) (citation omitted).
    Here, the trial court permitted Appellee to introduce evidence of Mr.
    Bustos’s prior convictions for stealing from previous employers.       It found
    such evidence relevant to Appellee’s claim that Appellants knowingly omitted
    material facts when they accused him of theft. (See Trial Ct. Op., at 19).
    Upon review, we agree with the trial court’s finding that such evidence
    is directly relevant to whether Appellants’ probable cause was based on “an
    inadequate and unreasonable investigation[.]”         Wainauskis, supra at
    1122-23.        Therefore, we conclude that the trial court did not abuse its
    discretion in admitting evidence of Mr. Bustos’s prior convictions for stealing.
    See Brady, 
    supra at 483
    . The first part of Appellants’ fifth issue does not
    merit relief.
    With regard to the second part of Appellants’ fifth issue, evidence of
    unauthorized purchases on other credit cards, the trial court found that:
    All of the unauthorized purchases of fuel on the Sunoco account
    that occurred during the time period in question were relevant
    and probative to issues of material fact such as: the
    determination of whether [Appellants] acted with probable cause
    when identifying [Appellee] as a [thief]; whether [Appellants’]
    agents lied by omission; and whether they acted with malice
    when identifying [Appellee] to law enforcement officials.
    (Trial Ct. Op., at 21).
    Upon review, we agree with the trial court’s finding, and conclude that
    it did not abuse its discretion in permitting evidence of unauthorized
    - 22 -
    J-A17007-16
    purchases of fuel that occurred on other cards. See Brady, 
    supra at 483
    .
    The second part of Appellants’ fifth issue does not merit relief.
    Finally, in regard to the third part of Appellants’ fifth issue, evidence of
    their negligent investigation, the trial court found that:
    [e]vidence surrounding [Appellants’] investigation, or lack
    thereof, and its failure to convey key facts to law enforcement
    officials was relevant and probative of the question of whether
    [Appellants] had probable cause to suspect [Appellee] made
    unauthorized purchases, whether [Appellants’] agents omitted
    key facts from their statements to law enforcement officials, and
    whether [Appellants] acted with malice.
    (Trial Ct. Op., at 21-22). Furthermore, it found that the investigatory lapses
    “constituted circumstantial evidence that the [j]ury was permitted to assess
    when considering whether [Appellants], . . . intentionally lied by way of
    omission when reporting the unauthorized purchases on the Sunoco
    account.” (Id. at 22).
    We agree with the trial court’s finding and conclude that it did not
    abuse      its   discretion    in   permitting   evidence   surrounding   Appellants’
    investigatory lapses where that evidence was relevant to the question of
    probable cause, malice, and whether Appellants knowingly omitted material
    facts.     See Hugee, supra at 743; Brady, 
    supra at 483
    ; Wainauskis,
    supra at 1122-23.             Appellants’ argument with respect to admission of
    evidence of their investigation fails, and their fifth issue does not merit relief.
    In their sixth issue, Appellants claim that they are entitled to a new
    trial because the court’s jury instruction concerning malicious prosecution
    misstated the law where it did not state that Appellants could only be liable
    - 23 -
    J-A17007-16
    for making false statements. (See Appellants’ Brief, at 56-58). Appellants’
    argument, which is premised on their claim that Pennsylvania law does not
    impose liability for malicious prosecution for omitting material facts, does
    not merit relief.
    “It is well settled that [a]n inadequate jury instruction may amount to
    reversible error if it has a tendency to mislead the jury or if it omits material,
    which is basic and fundamental.”       Machado v. Kunkel, 
    804 A.2d 1238
    ,
    1244 (Pa. Super. 2002), appeal denied, 
    819 A.2d 547
     (Pa. 2003) (citations
    and quotation marks omitted).
    As discussed above, knowingly omitting material facts when reporting
    a suspected theft to law enforcement may constitute initiating criminal
    proceedings and form the basis for liability for malicious prosecution. Thus,
    the trial court’s jury instruction to that effect is not inadequate, nor does it
    have a tendency to mislead the jury.          See Machado, supra at 1244.
    Therefore, Appellants’ sixth issue is meritless.
    In their seventh issue, Appellants claim that the trial court erred by
    precluding evidence of Appellee’s prior arrests.      (See Appellants’ Brief, at
    59-62). Specifically, they claim that the arrests should have been admitted
    because they formed the basis of law enforcement’s decision to arrest
    Appellee as a suspect in the theft, and the evidence was relevant to the
    issue of damages. (See id.). We disagree.
    “The admission of evidence of prior bad acts is solely within the
    discretion of the trial court, and the court’s decision will not be disturbed
    - 24 -
    J-A17007-16
    absent an abuse of discretion.” Commonwealth v. Patterson, 
    91 A.3d 55
    ,
    68 (Pa. 2014), cert. denied, 
    135 S.Ct. 1400
     (2015) (citation omitted).
    Preliminarily, we note that Appellants’ brief does not specifically
    differentiate which arrests they claim should have been admitted, or why
    each of those arrests was admissible.         (See Appellants’ Brief, at 59-62).
    They do not argue that Appellee’s convictions should have been admitted as
    impeachment evidence pursuant to Pennsylvania Rule of Evidence 609.
    Rather, they argue that his arrest record generally should have been
    admissible to show that they had probable cause to suspect that Appellee
    had stolen gasoline, that Detective Powell’s investigation, and decision to
    arrest Appellee, was guided by his arrest record, and that evidence of his
    arrests were relevant to damages. (See Appellants’ Brief, at 59-61). We
    disagree.
    In its opinion, the trial court explained that, in precluding evidence of
    Appellee’s arrest record, it “attempted to balance the competing interests of
    the parties . . . in conjunction with well-established law to reach an equitable
    resolution on how to handle [Appellee’s] arrest record.”       (Trial Ct. Op., at
    30). It held that because the arrests occurred more than ten years ago and
    did not involve crimen falsi convictions, they were not admissible for
    impeaching Appellee’s credibility.   (See id.).    Additionally, it held that the
    arrests were not admissible to show that Appellants had probable cause to
    suspect that Appellee had stolen gasoline because “[n]o similarity could be
    drawn between the allegations in the prior arrests and the theft of gasoline
    - 25 -
    J-A17007-16
    as alleged in the underlying criminal matter.” (Id.). Furthermore, the court
    recognized that the arrests could be relevant to damages in the matter, if
    Appellee testified that he was humiliated by being arrested; however,
    Appellee did not seek damages for injury to reputation.         (See id. at 31).
    Finally, the court did permit admission of evidence that Appellee was on
    parole for a felony drug conviction at the time of his arrest. (See id. at 31-
    32).
    Upon review, we conclude that the trial court did not abuse its
    discretion in precluding Appellants from introducing evidence of Appellee’s
    prior arrests where Appellants sought to introduce evidence of arrests rather
    than just convictions, and where the relevance of such arrests was minimal.
    See Patterson, supra at 68.           Appellants’ seventh issue does not merit
    relief.
    In their eighth issue, Appellants claim that the jury’s verdict was
    against the law and the weight of the evidence. (See Appellants’ Brief, at 9,
    58). Appellants’ issue lacks merit.
    It is well settled that the grant of a new trial is a matter
    within the discretion of the trial court. A new trial will be
    granted on the grounds that the verdict is against the weight of
    the evidence where the verdict is so contrary to the evidence it
    shocks one’s sense of justice. An appellant is not entitled to a
    new trial where the evidence is conflicting and the finder of fact
    could have decided either way. Our standard of review of the
    denial of a motion for a new trial is not different from the grant
    of a new trial. Our standard of review of an order denying a
    motion for a new trial is to decide whether the trial court
    committed an error of law that controlled the outcome of the
    case or committed an abuse of discretion.
    - 26 -
    J-A17007-16
    An abuse of discretion is not merely an error of
    judgment, but if in reaching a conclusion the law is
    overridden or misapplied, or the judgment exercised is
    manifestly unreasonable, or [the judgment is] the result of
    partiality, prejudice, bias or ill-will, as shown by the
    evidence of record, discretion is abused. We emphasize
    that an abuse of discretion may not be found merely
    because the appellate court might have reached a different
    conclusion, but requires a showing of manifest
    unreasonableness, or partiality, prejudice, bias, or ill-will,
    or such lack of support as to be clearly erroneous.
    . . . This Court has recognized that a weight of the evidence
    challenge concedes that there was evidence sufficient to sustain
    the verdict, but the verdict was against the weight of the
    evidence. We may not substitute our judgment for that of the
    trial court, we must only decide whether the trial court abused
    its discretion. Credibility issues are determined by the jury, and
    this Court rarely overturns the factual findings of a jury that are
    based on determinations of credibility, because we are confined
    to review a cold record.
    Fanning v. Davne, 
    795 A.2d 388
    , 393–94 (Pa. Super. 2002), appeal
    denied, 
    825 A.2d 1261
     (Pa. 2003) (citations and quotation marks omitted).
    Here, Appellants have not argued or demonstrated that the trial court
    abused its discretion when it denied their motion for a new trial on the basis
    of the weight of the evidence.7                They merely claim, “the elements of
    malicious prosecution were not established by a preponderance of the
    evidence.”     (Appellants’ Brief, at 58).          Appellants failed to advance an
    ____________________________________________
    7
    Appellants have invoked the standard for a sufficiency of the evidence
    claim rather than a weight of the evidence claim where they have argued
    that “[Appellee] did not present any evidence to show that several of the
    elements of malicious prosecution were met[,]” and “even viewing all the
    evidence and reasonable inferences therefrom in the light most favorable to
    [Appellee], the elements of malicious prosecution were not established by a
    preponderance of the evidence.” (Appellants’ Brief, at 58).
    - 27 -
    J-A17007-16
    argument that invokes the appropriate standard of review. See Fanning,
    
    supra at 393-94
    .
    Moreover, our independent review of the record reveals that the trial
    court properly viewed the issue as one of credibility, which the jury was free
    to resolve in Appellee’s favor.   (See Trial Ct. Op., at 34-36); Fanning,
    
    supra at 393-94
    . The court determined that “[i]t cannot be said that the
    verdict was so contrary to the evidence that it shocks th[e trial c]ourt’s
    sense of justice.”   (Trial Ct. Op., at 36). Therefore, we conclude that the
    trial court did not abuse its discretion in denying Appellants’ motion for a
    new trial based on the weight of the evidence. See Fanning, 
    supra
     at 393-
    94. Appellants’ eighth claim does not merit relief.
    Finally, because Appellants did not provide any argument, legal or
    otherwise, in support of their ninth issue, that the jury’s award of damages
    was so excessive as to shock the conscience, they have waived that issue.
    (See Appellants’ Brief, at 9); Lackner v. Glosser, 
    892 A.2d 21
    , 29–30 (Pa.
    Super. 2006) (holding failure to offer analysis or case citation in support of
    relief results in waiver).
    Judgment affirmed.
    - 28 -
    J-A17007-16
    Judgment Entered.
    Joseph D. Seletyn, Esq.
    Prothonotary
    Date: 1/5/2017
    - 29 -