Carlini, S. v. Glenn O. Hawbaker, Inc. ( 2019 )


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  • J-A02039-19
    
    2019 PA Super 282
    SUSAN CARLINI                           :   IN THE SUPERIOR COURT OF
    :        PENNSYLVANIA
    :
    v.                         :
    :
    :
    GLENN O. HAWBAKER, INC.                 :
    :
    Appellant             :   No. 814 MDA 2018
    Appeal from the Judgment April 20, 2018
    In the Court of Common Pleas of Centre County Civil Division at No(s):
    2016-3583
    SUSAN CARLINI                           :   IN THE SUPERIOR COURT OF
    :        PENNSYLVANIA
    Appellant             :
    :
    :
    v.                         :
    :
    :
    GLENN O. HAWBAKER, INC.                 :   No. 879 MDA 2018
    Appeal from the Judgment April 20, 2018
    In the Court of Common Pleas of Centre County Civil Division at No(s):
    2016-3583
    BEFORE: LAZARUS, J., DUBOW, J., and NICHOLS, J.
    OPINION BY NICHOLS, J.:                       FILED SEPTEMBER 13, 2019
    Appellant/Cross-Appellee Glenn O. Hawbaker, Inc. (Hawbaker) and
    Appellee/Cross-Appellant Susan Carlini (Carlini) appeal from the judgment
    entered in favor of Carlini in her actions for wrongful discharge and invasion
    of privacy. Hawbaker challenges various evidentiary rulings and the amount
    of damages awarded by the jury. Carlini argues that the trial court erred in
    refusing to instruct the jury that it could award non-economic compensatory
    J-A02039-19
    damages for the wrongful discharge claim. We affirm the jury’s verdict as to
    Hawbaker’s liability for Carlini’s wrongful discharge and invasion of privacy
    claims. We also affirm the compensatory damages awarded for the invasion
    of privacy claim and the economic damages awarded for the wrongful
    discharge claim. Nevertheless, we vacate the judgment and remand for a new
    trial limited to the issues of punitive damages and the non-economic damages
    for the wrongful discharge claim.
    The relevant facts and procedural history of this appeal are as follows.
    Hawbaker employed Carlini as a heavy equipment operator for twenty-four
    years. On April 7, 2016, Carlini suffered an on-the-job injury while clearing a
    downed tree from a roadway. Carlini sought workers’ compensation benefits
    in June 2016.
    On June 15, 2016, Carlini attended an appointment with Dr. Christopher
    Varacallo, a physician on Hawbaker’s workers’ compensation panel.            As a
    member of the panel, Dr. Varacallo was approved to see Hawbaker’s
    employees who suffer on-the-job injuries. Dr. Varacallo diagnosed Carlini with
    sacroiliac joint pain, acute low back pain, acute left knee pain, and sacroiliitis.
    Dr. Varacallo approved Carlini for regular activity, and he permitted her to
    return to work, without restrictions, on June 16, 2016.        Dr. Varacallo also
    ordered Carlini to return to his office for a follow-up appointment on June 30,
    2016.
    On June 22, 2016, Hawbaker ordered Carlini to travel to Ohio to operate
    a “rock truck” at a construction site. Carlini had not operated a rock truck
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    since suffering her injuries, and she informed her supervisor that she would
    be unable to operate the vehicle due to the pain from her injuries. Hawbaker
    sent Carlini home and warned her that it would consider her refusal to accept
    the assignment as an act of insubordination.
    Carlini immediately called Dr. Varacallo’s office to inform him about her
    concerns over the work assignment.             After the phone call, Dr. Varacallo
    electronically signed a work status note stating:
    Work Restrictions:
    The patient is permitted to engage in sedentary work activities,
    which means walking or standing only occasionally, lifting 10
    pounds maximum and frequent lifting or carrying of objects such
    as small tools.
    Comments:
    Sedentary duty until re-evaluated after EMG.     Please allow
    position changes. [Follow-up appointment] 6/30/16 @ 3:15pm.
    R.R. at 1385a.1
    Also on June 22, 2016, Dr. Varacallo’s office forwarded the new work
    status restriction to Ashlee Thompson, the medical case manager working with
    Hawbaker to coordinate Carlini’s medical care for the workers’ compensation
    claim. Thompson then informed Hawbaker about the work status restriction.
    Hawbaker personnel responded by asking Thompson to call Dr. Varacallo’s
    office and request that Carlini’s work status not be changed until after the
    doctor evaluated Carlini at the follow-up appointment.
    ____________________________________________
    1 We cite to the documents contained in the reproduced record for the
    convenience of the parties.
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    At approximately 3:00 p.m. that same day, Thompson contacted Dr.
    Varacallo’s office to insist that the doctor conduct the follow-up appointment
    before changing Carlini’s work status.           The doctor’s office acquiesced and
    changed Carlini’s follow-up appointment to June 23, 2016 at 10:15 a.m. The
    doctor’s office also voided the sedentary duty restriction pending the results
    of the follow-up appointment.
    After learning about the new appointment time, Hawbaker contacted
    Carlini and informed her that she needed to attend a meeting at Hawbaker’s
    office at 8:00 a.m. the next morning, before going to the follow-up
    appointment.       Carlini attended the 8:00 a.m. meeting, at which time
    Hawbaker terminated her for insubordination.
    On September 23, 2016, Carlini filed a complaint against Hawbaker,
    raising a wrongful discharge claim. The complaint alleged that Hawbaker fired
    Carlini in retaliation for exercising her workers’ compensation rights. Carlini
    filed an amended complaint on March 6, 2017, which included an invasion of
    privacy claim.     In the amended complaint, Carlini alleged that Hawbaker
    violated her privacy rights by contacting Dr. Varacallo to change the date of
    her follow-up appointment.2
    ____________________________________________
    2 After Carlini filed her complaints, the parties entered into a “compromise and
    release” agreement to settle Carlini’s workers’ compensation claim for
    $52,500. The agreement included a lump-sum payment of $40,500. The
    agreement also contained the following language regarding Carlini’s other
    claims against Hawbaker:
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    The parties subsequently filed pretrial motions in limine to address
    various evidentiary issues. Among other things, Hawbaker sought to bifurcate
    the trial and preclude evidence of its net worth, unless the jury determined
    that punitive damages were warranted. Carlini sought to prelude evidence of
    the compromise and release agreement, which she deemed irrelevant to her
    claims.    The trial court denied Hawbaker’s motion in limine and granted
    Carlini’s motion in limine.
    Prior to trial, the parties also submitted proposed jury instructions.
    Carlini requested that the trial court instruct the jury about the awarding of
    non-economic damages for the wrongful discharge claim. Specifically, Carlini
    wanted the trial court to instruct the jury that if it found in her favor on the
    wrongful discharge claim, Carlini was entitled “to be compensated for the
    suffering, inconvenience, embarrassment and mental anguish she has
    endured and will endure as a result of her termination.”         R.R. at 760a.
    ____________________________________________
    The parties agree and understand that this Compromise & Release
    Agreement in no way releases [Hawbaker] from any claims,
    liability and/or causes of action related to [Carlini’s] employment
    other than workers’ compensation benefits. This Compromise &
    Release Agreement shall have no effect on the lawsuit currently
    filed in the Court of Common Pleas of Centre County . . . or the
    claim filed by [Carlini] with the Equal Employment Opportunity
    Commission, or any other claim of wrongful termination or
    employment discrimination as [Carlini] does not release or
    compromise any such claims, causes of action or lawsuits by
    entering into this Agreement.
    R.R. at 72a.
    -5-
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    Hawbaker objected to Carlini’s proposed jury instruction, and the trial court
    sustained Hawbaker’s objection.
    The matter proceeded to a jury trial on December 18, 2017.             On
    December 20, 2017, the jury found in favor of Carlini on both her wrongful
    discharge and invasion of privacy claims. In a special interrogatory, the jury
    determined that Carlini’s filing of a workers’ compensation claim was the
    factual cause of her firing. The jury also determined that Hawbaker’s invasion
    of privacy was a factual cause of harm to Carlini. For the wrongful discharge
    claim, the jury awarded economic damages (lost wages and benefits) in the
    amount of $260,095.68, and punitive damages in the amount of $1,000,000.
    For the invasion of privacy claim, the jury awarded no compensatory damages
    and punitive damages in the amount of $1,000,000.
    Both parties filed post-trial motions. Hawbaker’s motion argued that
    the trial court erred by (1) refusing to grant bifurcation; (2) precluding
    evidence of the parties’ compromise and release agreement; (3) admitting
    evidence of Hawbaker’s net worth;3 and (4) failing to mold the verdict to
    ____________________________________________
    3  Regarding the evidence of its net worth, Hawbaker challenged Carlini’s
    examination of its regional vice president, Michael Hall. Specifically, Carlini
    questioned Hall about Hawbaker’s 2015-2016 financial statement, which the
    trial court admitted as Exhibit 53. Hawbaker objected to Hall testifying about
    the information in the financial records, claiming that Hall was not qualified to
    discuss Hawbaker’s finances. R.R. at 1077a-78a. Hawbaker also claimed that
    its accounting firm, Baker Tilly, prepared the financial records, and Carlini
    should have presented a Baker Tilly accountant to authenticate the financial
    records prior to admission.        
    Id.
     at 1078a-79a.      The court overruled
    Hawbaker’s objections. 
    Id.
     at 1080a. Thereafter, Hall read numbers from
    the financial records indicating Hawbaker’s net worth. 
    Id.
     at 1081a-82a.
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    reflect the amount of the workers’ compensation settlement. Hawbaker also
    claimed that the jury’s award of $2,260,095.68 “was excessive and shocks
    the judicial conscience and is so palpably and shockingly offensive as to
    warrant a substantial remittitur.” R.R. at 1634a. Hawbaker requested relief
    in the form of (1) a new trial; (2) remittitur; (3) an order molding the verdict;
    and (4) any “further and different relief as the [trial c]ourt deems just and
    proper.” 
    Id.
     at 1613a.
    Carlini’s post-trial motion complained that the trial court failed to
    provide a jury instruction concerning non-economic damages incurred as a
    result of the wrongful discharge.        Carlini also asserted that the jury
    interrogatories should have included a line for the jury to award non-economic
    damages for the wrongful discharge. Carlini concluded that she was “entitled
    to a new trial solely to determine the amount of non-economic damages
    caused by [Hawbaker’s] wrongful discharge.” 
    Id.
     at 1747a.
    By opinion and order entered April 13, 2018, the trial court denied the
    parties’ post-trial motions. On April 20, 2018, Carlini filed a praecipe for entry
    of judgment on the jury’s verdict. Hawbaker timely filed a notice of appeal on
    May 17, 2018.     On May 24, 2018, Carlini timely filed her notice of cross-
    appeal.    The parties timely filed court-ordered Rule 1925(b) concise
    statements of errors complained of on appeal. The trial court did not file a
    responsive opinion.     Instead, the trial court relied on its prior opinions
    disposing of the parties’ pretrial and post-trial motions.
    -7-
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    At docket number 814 MDA 2018, Hawbaker raises six issues on appeal
    that we have reordered as follows:
    1. Did the trial court commit reversible error by denying
    Hawbaker’s in limine motion to bifurcate the trial (even on a
    limited basis) and to preclude Carlini from introducing evidence of
    Hawbaker’s net worth unless and until the jury determined
    punitive damages were warranted?
    2. Did the trial court commit reversible error by denying
    Hawbaker’s post-trial request to mold the compensatory damages
    award to reflect those amounts paid to Carlini under her workers’
    compensation settlement?
    3. Did the trial court commit reversible error by precluding
    Hawbaker from introducing evidence of a workers’ compensation
    settlement entered into by the parties at trial after Carlini “opened
    the door?”
    4. Did the trial court commit reversible error by overruling
    Hawbaker’s objection at trial to the introduction of its financial
    condition through impermissible hearsay documents and a witness
    who lacked sufficient personal knowledge to establish a
    foundation?
    5. Did the trial court commit reversible error by denying
    Hawbaker’s request for post-trial relief from the jury’s punitive
    damages award that shocks the conscience, is unconstitutionally
    excessive under federal law and Pennsylvania law, and could only
    be the result of passion and prejudice?
    6. Did the trial court commit reversible error by denying
    Hawbaker’s post-trial request for remittitur of the jury verdict
    based on a punitive damages award that shocks the conscience,
    is unconstitutionally excessive under federal law and Pennsylvania
    law, and could only be the result of passion and prejudice?
    Hawbaker’s Brief at 6-7.
    In its first issue, Hawbaker claims that evidence of its net worth “served
    no legitimate purpose to either party (or the jury) during the liability phase of
    -8-
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    trial.” Id. at 32. Hawbaker asserts that evidence of its net worth “could only
    prejudice the jury into making a decision based on Hawbaker’s ability to pay,”
    and such evidence became relevant only after liability was established. Id. at
    33. Hawbaker also complains that the court’s failure to bifurcate “allow[ed]
    Carlini to introduce and discuss Hawbaker’s financial condition whenever it
    served her best[,] without any regard to its irrelevance or prejudicial impact.”
    Id. Hawbaker emphasizes that Carlini’s references to Hawbaker’s net worth,
    particularly during opening statements, served “the sole purpose of anchoring
    the jury and inciting passion before Hawbaker could even begin to defend
    itself.” Id. at 34. For these reasons, Hawbaker insists that the trial court
    should have granted its request to bifurcate the proceedings. Id. at 37.
    “The decision whether to bifurcate is entrusted to the sound discretion
    of the trial court, which is in the best position to evaluate the necessity for
    such measures. Thus, the appellate court must determine if the trial court’s
    bifurcation decision is a reasonable exercise of its discretion in this respect.”
    Castellani v. Scranton Times, L.P., 
    161 A.3d 285
    , 297 (Pa. Super. 2017)
    (citations and quotation marks omitted). “An abuse of discretion generally
    will not be found unless there is a showing of manifest unreasonableness, or
    partiality, prejudice, bias, or ill-will, or such lack of support as to be clearly
    erroneous.” Krishnan v. Cutler Grp., Inc., 
    171 A.3d 856
    , 899 (Pa. Super.
    2017) (citation omitted).
    “The court, in furtherance of convenience or to avoid prejudice, may, on
    its own motion or on motion of any party, order a separate trial of any cause
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    of action, claim, or counterclaim, set-off, or cross-suit, or of any separate
    issue . . . .”   Pa.R.C.P. 213(b).   “Our Supreme Court has observed that
    bifurcation should be carefully and cautiously applied and be utilized only in a
    case and at a juncture where informed judgment impels the court to conclude
    that application of the rule will manifestly promote convenience and/or
    actually avoid prejudice.” Castellani, 161 A.3d at 297 (citation and quotation
    marks omitted).
    “In determining whether to bifurcate a trial, the trial judge should be
    alert to the danger that evidence relevant to both issues may be offered at
    only one-half of the trial. This hazard necessitates the determination that the
    issues of liability and damages are totally independent prior to bifurcation.”
    Stevenson v. General Motors Corp., 
    521 A.2d 413
    , 419 (Pa. 1987).
    Instantly, the trial court explained its denial of Hawbaker’s request for
    bifurcation as follows:
    The [c]ourt found that the knowledge of [Hawbaker’s]
    corporation, including the size and general hierarchy of the
    corporation, the number of employees, their available resources,
    and net worth were significantly more relevant than prejudicial for
    the jury to determine whether [Hawbaker] acted intentionally in
    this matter. Particularly, evidence of [Hawbaker’s] available
    resources and overall net worth would allow the jury to determine
    if [Hawbaker] intentionally handled the matter as [Carlini] alleged
    despite knowing other options were available. Furthermore, any
    possible prejudice of allowing a statement of net worth was
    lessened when the jury was presented with other evidence of
    [Hawbaker’s] wealth, including the territorial scope of its
    operations, number of employees, a salary for an average
    employee, and discussion of the equipment owned by
    [Hawbaker].
    - 10 -
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    Op. and Order, 4/13/18, at 6-7.
    Here, the trial court analyzed the evidence regarding Hawbaker’s net
    worth and determined that such evidence was relevant. See Stevenson, 521
    A.2d at 419. We acknowledge that evidence of Hawbaker’s financial resources
    provided additional context for the scope and sophistication of Hawbaker’s
    business operations, which could assist the jury in determining the validity of
    Carlini’s wrongful discharge claim. Further, Hawbaker has not demonstrated
    that the admission of this evidence resulted in prejudice as to the jury’s
    findings on liability, particularly where other evidence provided ample support
    for the verdict on Carlini’s underlying claims. See Castellani, 161 A.3d at
    297.    On this record, Hawbaker has not established that the trial court’s
    decision to forego bifurcation was an unreasonable exercise of its discretion.4
    Id.
    In its second and third issues, Hawbaker contends that the trial court
    “abused its discretion by granting Carlini’s motion in limine and precluding
    Hawbaker from introducing evidence of the [c]ompromise and [r]elease at
    ____________________________________________
    4 Moreover, the trial court instructed the jury that it could consider Hawbaker’s
    wealth in determining the amount of punitive damages “insofar as it’s relevant
    in fixing an amount that will punish it and deter it and others from like conduct
    in the future.” R.R. at 1281a. This instruction was consistent with the relevant
    law concerning punitive damages. See Sprague v. Walter, 
    656 A.2d 890
    ,
    923 (Pa. Super. 1995) (holding that the trial court did not err in permitting
    the plaintiff to introduce stipulated evidence of the defendant’s net worth
    during the liability phase of a trial where the plaintiff sought punitive damages;
    approving of a jury instruction on punitive damages that stated, “[Y]ou may
    award punitive damages as well as any compensatory damages in order to
    punish the defendant for his conduct and to deter the defendant and others
    from the commission of like acts”).
    - 11 -
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    trial.” Hawbaker’s Brief at 47. Hawbaker asserts that the court “compounded
    that error at trial when it acknowledged that Carlini had ‘opened the door’ to
    the [c]ompromise and [r]elease becoming relevant, only to again preclude
    Hawbaker from introducing it into the record.” 
    Id.
    Hawbaker insists that the trial court should have allowed it to inform the
    jury that Carlini agreed to a lump-sum payment as compensation for lost
    wages, which “are the same exact lost wages the jury awarded Carlini after
    it concluded that Hawbaker had wrongfully terminated her employment.” Id.
    at 47-48 (emphasis in original). Hawbaker concludes the trial court “abused
    its discretion and [denied] Hawbaker the opportunity to introduce that
    relevant evidence at trial so as to provide the jury with a complete story about
    Carlini’s workers’ compensation claim.”       Id. at 48.    Further, Hawbaker
    requests that “this Court reverse the trial court order denying its request to
    mold the verdict and enter an order molding Carlini’s compensatory damages
    award to reflect the $40,500-lump-sum as a setoff.” Id. at 50.
    “Admission of evidence is within the sound discretion of the trial court
    and a trial court’s rulings on the admission of evidence will not be overturned
    absent an abuse of discretion or misapplication of law.” Maisano v. Avery,
    
    204 A.3d 515
    , 523 (Pa. Super. 2019) (citation omitted).          “To constitute
    reversible error, a ruling on evidence must be shown not only to have been
    erroneous but harmful to the party complaining.” Brown v. Halpern, 
    202 A.3d 687
    , 708 (Pa. Super. 2019) (citation omitted).
    - 12 -
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    “Admissibility depends on relevance and probative value. Evidence is
    relevant if it logically tends to establish a material fact in the case, tends to
    make a fact at issue more or less probable or supports a reasonable inference
    or presumption regarding a material fact.” Smith v. Morrison, 
    47 A.3d 131
    ,
    137 (Pa. Super. 2012) (citation omitted).
    Evidence, even if relevant, may be excluded if its probative value
    is outweighed by the potential prejudice.
    Unfair prejudice supporting exclusion of relevant evidence means
    a tendency to suggest decision on an improper basis or divert the
    jury’s attention away from its duty of weighing the evidence
    impartially. The function of the trial court is to balance the alleged
    prejudicial effect of the evidence against its probative value and it
    is not for an appellate court to usurp that function.
    
    Id.
     (citations and quotation marks omitted).
    Additionally, “It is well settled that a trial court in this Commonwealth
    has the power to mold a jury’s verdict to conform to the clear intent of the
    jury.” Mendralla v. Weaver Corp., 
    703 A.2d 480
    , 485 (Pa. Super. 1997)
    (en banc) (citation omitted).
    The power of a trial judge to exercise his discretion in molding a
    verdict to fit the expressed desires of the jury is a corner-stone of
    the jury system. Moreover, verdicts which are not technically
    correct in form but which manifest a clear intent on the part of the
    jury may be corrected without resort to further jury deliberations
    or the grant of a new trial.
    Mirizio v. Joseph, 
    4 A.3d 1073
    , 1088 (Pa. Super. 2010) (citation and
    brackets omitted).
    Instantly, the trial court precluded evidence concerning the compromise
    and release agreement, concluding that such evidence would be significantly
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    more prejudicial than relevant.           See Op. and Order at 5.     Regarding
    Hawbaker’s allegation that Carlini “opened the door” to the agreement
    becoming relevant, the trial court noted that it “addressed issues as they
    arose. . . .”5 
    Id.
     In light of the agreement’s express language indicating that
    it “shall have no effect on” Carlini’s wrongful discharge and invasion of privacy
    lawsuits, we conclude that the trial court’s evidentiary rulings correctly
    balanced the alleged prejudicial effect of the evidence against its probative
    value. See Smith, 
    47 A.3d at 137
    . Further, the jury’s compensatory damage
    award did not require molding to reflect the lump-sum payment under the
    compromise and release agreement. See Mirizio, 
    4 A.3d at 1088
    .
    In its fourth issue, Hawbaker contends that Carlini’s counsel questioned
    Hall about the financial records prepared by Hawbaker’s accountant.
    Hawbaker’s Brief at 35. Hawbaker argues that Hall “lacked sufficient, personal
    knowledge to authenticate” the financial records, which amounted to
    ____________________________________________
    5 Specifically, Carlini’s counsel cross-examined Elaine Lang, Hawbaker’s risk
    management specialist, asking the following question: “[A]ny medical
    treatment after you fired her, since you denied her workers’ compensation
    claim, [Carlini] was going to have to schedule those things on her own and
    pay for them, right?” R.R. at 995a. Hawbaker’s counsel immediately
    objected, arguing that this question had opened the door for him to address
    the workers’ compensation settlement. 
    Id.
     at 995a-96a. Carlini’s counsel
    offered to ask a follow-up question to establish that the medical bills were paid
    for, and he agreed not to ask additional questions about the topic. 
    Id.
     at
    997a. The trial court agreed with this resolution. 
    Id.
     at 999a. Following the
    sidebar, the trial court sustained the objection from Hawbaker’s counsel. 
    Id.
    at 1000a. Carlini’s counsel then stated, “I’m going to make something clear.
    Ultimately, all of Ms. Carlini’s medical expenses related to her work injury got
    paid; correct?” The witness confirmed that the medical bills were paid, and
    Carlini’s counsel moved on to a different topic. 
    Id.
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    impermissible hearsay evidence.           
    Id.
       Hawbaker maintains that Hall “had
    never seen the [financial] documents before that day, was not an accountant
    by trade (or otherwise qualified to assess a company’s net worth), and had
    never before even calculated a company’s net worth.”             
    Id.
     (citation and
    footnote omitted). Hawbaker concludes that the trial court erred in admitting
    evidence of its net worth through Hall’s testimony and the financial records.
    Id. at 39-40.
    “It is well-settled that when punitive damages are at issue in a case, the
    jury must consider not only the character of the act underlying the claim and
    the harm suffered by the plaintiff, but also the wealth of the defendant.”
    Sprague, 
    656 A.2d at 920
     (citations omitted). Net worth is a valid measure
    of a defendant’s wealth.6 See 
    id.
    Further, “[t]he Pennsylvania Rules of Evidence define ‘hearsay’ as an
    out of court statement offered in court for the truth of the matter asserted. A
    writing constitutes a ‘statement’ as defined by Rule 801(a).            Generally,
    hearsay is inadmissible at trial unless it falls under an exception provided by
    the Rules.”    MB Fin. Bank v. Rao, 
    201 A.3d 784
    , 788 (Pa. Super. 2018)
    (citations omitted). Rule 803 provides an exception governing the admission
    of a recorded act, event or condition if:
    (A) the record was made at or near the time by―or from
    information transmitted by―someone with knowledge;
    ____________________________________________
    6  The “term ‘net worth’ merely signifies [the] remainder after deduction of
    liabilities from assets.” Sprague, 
    656 A.2d at
    920 (citing W.H. Miner, Inc.
    v. Peerless Equip. Co., 
    115 F.2d 650
    , 655 (7th Cir. 1940)).
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    (B) the record was kept in the course of a regularly conducted
    activity of a “business”, which term includes business, institution,
    association, profession, occupation, and calling of every kind,
    whether or not conducted for profit;
    (C) making the record was a regular practice of that activity;
    (D) all these conditions are shown by the testimony of the
    custodian or another qualified witness, or by a certification that
    complies with Rule 902(11) or (12) or with a statute permitting
    certification; and
    (E) the opponent does not show that the source of information or
    other circumstances indicate a lack of trustworthiness.
    Pa.R.E. 803(6). Additionally, the Uniform Business Records as Evidence Act
    states, in relevant part:
    A record of an act, condition or event shall, insofar as relevant, be
    competent evidence if the custodian or other qualified witness
    testifies to its identity and the mode of its preparation, and if it
    was made in the regular course of business at or near the time of
    the act, condition or event, and if, in the opinion of the tribunal,
    the sources of information, method and time of preparation were
    such as to justify its admission.
    42 Pa.C.S. § 6108(b).       “While a qualified witness need not have personal
    knowledge, the individual must be able to ‘provide sufficient information
    relating to the preparation and maintenance of the records to justify a
    presumption of trustworthiness . . . .’” Keystone Dedicated Logistics, LLC
    v. JGB Enters., Inc., 
    77 A.3d 1
    , 13 (Pa. Super. 2013) (citation omitted).
    Rule 901 governs the authentication of evidence, in pertinent part, as
    follows:
    (a) In General. To satisfy the requirement of authenticating or
    identifying an item of evidence, the proponent must produce
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    evidence sufficient to support a finding that the item is what the
    proponent claims it is.
    (b) Examples. The following are examples only―not a complete
    list―of evidence that satisfies the requirement:
    (1) Testimony of a Witness with Knowledge. Testimony that
    an item is what it is claimed to be.
    Pa.R.E. 901(a), (b)(1).
    Instantly, the trial court concluded that it did not err in admitting
    evidence of Hawbaker’s net worth through Hall’s testimony and the admission
    of the financial records:
    Michael Hall was a regional vice president [at Hawbaker]. He was
    asked to read numbers presented to him and determine
    [Hawbaker’s] net worth by subtracting one number from another
    number. The [c]ourt is confident that Michael Hall was capable
    and qualified to answer a basic subtraction question. The [c]ourt
    takes judicial notice that generally net worth can be determined
    by subtracting liabilities from assets. [Hawbaker] had opportunity
    at trial to offer evidence of a different value or process to
    determine net worth.
    [Hawbaker] also argues the [financial] document was inadmissible
    hearsay. The main issue in this regard is [Carlini’s] counsel’s
    failure to establish the information necessary under Pa.R.E.
    803(6). The [financial] document was a compilation of records
    regularly kept in the course of [Hawbaker’s] business.
    [Hawbaker] represented in its answer to punitive damage
    interrogatories that the [financial] document accurately reflected
    its total assets and liabilities. The authenticity and accuracy of
    the [financial] document was not in question by either party at the
    time of trial or during the hearing for post-trial motions.
    *     *      *
    The [alleged] error was [Carlini’s] failure to establish the
    necessary information as per Pa.R.E. 803(6). The proper thing
    would have been to go through the information as required
    in Pa.R.E. 803(6).
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    J-A02039-19
    *       *    *
    The [c]ourt did not prejudice [Hawbaker] by allowing the
    introduction of the evidence at trial since the [c]ourt determined
    that the document would ultimately be accepted as evidence.
    Op. and Order at 3-4 (citation omitted) (emphasis added).
    Significantly, the trial court conceded that it should have examined the
    admissibility of the financial records under Rule 803(6). To the extent the
    trial court noted that Hawbaker effectively vouched for the accuracy of the
    financial records in its answer to interrogatories, this action alone did not
    provide an adequate basis to admit the financial records.             See Keystone
    Dedicated Logistics, 
    77 A.3d at 11-12
     (disagreeing with the trial court’s
    conclusion that it properly admitted invoices into evidence merely because the
    defendant had provided them during discovery; “[s]uch a conclusion ignores
    that the discovery of documents and proof of their reliability at trial are two
    different matters”).
    Regarding the authentication of Hawbaker’s financial records, Hall
    initially testified that he is a regional vice president in charge of the “DuBois
    region of Hawbaker’s construction.”7               R.R. at 1077a.   Hall provided no
    additional information relating to Baker Tilly’s preparation and maintenance of
    the financial records.      Thereafter, Carlini’s counsel presented Hall with the
    financial records and asked him to read aloud information directly from the
    records.    
    Id.
     at 1081a-82a.       Absent more, there is no indication that Hall
    ____________________________________________
    7Hall later testified that he possesses a degree in civil engineering. R.R. at
    1092a.
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    J-A02039-19
    possessed knowledge sufficient to authenticate financial records prepared by
    Baker Tilly, and a presumption of the records’ trustworthiness was not
    justified.8   See Keystone Dedicated Logistics, 
    77 A.3d at 13
    ; Pa.R.E.
    901(a), (b)(1).
    On this record, Carlini did not present testimony to establish that the
    financial records satisfied the business record exception to the hearsay rule,
    and the trial court abused its discretion in permitting the admission of the
    financial records and testimony regarding Hawbaker’s net worth.            See
    Maisano, 204 A.3d at 523; Brown, 202 A.3d at 708; see also Keystone
    Dedicated Logistics, 
    77 A.3d at 12
     (vacating the judgment and remanding
    for a new trial on damages where, among other things, the trial court abused
    its discretion in admitting invoices that were not properly authenticated at
    trial). Because this evidence was the only evidence on which the jury could
    have based its calculation of the punitive damages, Hawbaker is entitled to a
    new trial limited to the issue of punitive damages for the wrongful discharge
    and invasion of privacy claims.9
    ____________________________________________
    8 Hall’s testimony revealed his apparent discomfort with testifying about the
    information in the financial records. At one point, Carlini’s counsel asked Hall
    to confirm a revenue figure listed in the document. Hall stated, “That appears
    to be what [the document] says. But I’m not an accountant, sir.” R.R. at
    1081a. After Carlini’s counsel concluded his questioning, Hawbaker’s counsel
    established that Hall does not possess an accounting degree, he had not seen
    the financial statements before taking the witness stand, and he had never
    before calculated a company’s net worth. 
    Id.
     at 1092a.
    9 Due to our disposition, we need not address Hawbaker’s final two issues
    challenging the amount of the punitive damage awards.
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    J-A02039-19
    At docket number 879 MDA 2018, Carlini raises one issue for our review:
    Whether the trial court committed an error of law when it denied
    [Carlini’s] motion for post-trial relief in the form of a new trial to
    determine     the    appropriate      amount      of   non-economic
    compensatory damages, in addition to the economic
    compensatory damages and punitive damages already awarded,
    when evidence of non-economic harm was admitted into evidence
    but the trial court refused to instruct the jury on non-economic
    compensatory damages or allow the jury to award non-economic
    compensatory damages caused by [Carlini’s] wrongful discharge.
    Carlini’s Brief at 4.
    Carlini contends that wrongful discharge is a tort, and “tort law allows
    for recovery of compensatory damages in the form of both economic and non-
    economic damages.” 
    Id. at 19
    . Carlini asserts that “compensatory damages
    are such damages as measure the actual loss,” and “our jurisprudence has
    long recognized non-economic losses are actual losses.”           
    Id. at 16, 17
    (citations omitted). In support of her assertion, Carlini cites multiple cases
    from Pennsylvania and other jurisdictions where plaintiffs recovered economic
    and non-economic damages for wrongful discharge. 
    Id. at 20-21, 23-26
    .
    Carlini also emphasizes that she presented ample evidence of mental
    anguish and emotional distress caused by her wrongful termination. 
    Id. at 21
    . In light of this evidence, Carlini argues that the trial court “committed an
    error of law by ruling that compensatory damages in wrongful discharge cases
    are limited to economic damages,” and this error caused Carlini prejudice by
    “precluding the jury from fully compensating [Carlini] for actual harm caused
    by [Hawbaker].” 
    Id. at 22
    . Carlini concludes that this Court must reverse
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    J-A02039-19
    the order denying her post-trial motion and “remand the case to the trial court
    for a new trial limited to the amount of non-economic damages to which
    [Carlini] is entitled.” 
    Id. at 27
    .
    The following standard of review applies to our review of the trial court’s
    denial of Carlini’s post-trial motion:
    We will reverse a trial court’s decision to deny a motion for a new
    trial only if the trial court abused its discretion. We must review
    the court’s alleged mistake and determine whether the court erred
    and, if so, whether the error resulted in prejudice necessitating a
    new trial. If the alleged mistake concerned an error of law, we
    will scrutinize for legal error. Once we determine whether an error
    occurred, we must then determine whether the trial court abused
    its discretion in ruling on the request for a new trial.
    Stalsitz v. Allentown Hosp., 
    814 A.2d 766
    , 771 (Pa. Super. 2002) (citations
    and quotation marks omitted).
    [T]he standard of review for [a jury charge] issue is one of abuse
    of discretion. Our courts have made clear that an appellant must
    make a timely and specific objection to a jury instruction to
    preserve for review a claim that the jury charge was legally or
    factually flawed.
    In reviewing a claim regarding error with respect to a
    specific jury charge, we must view the charge in its entirety,
    taking into consideration all the evidence of record to
    determine whether or not error was committed. If we find
    that error was committed, we must then determine whether
    that error was prejudicial to the complaining party. Error
    will be found where the jury was probably misled by what
    the trial judge charged or where there was an omission in
    the charge which amounts to fundamental error.
    Similarly:
    Error in a charge is sufficient ground for a new trial, if the
    charge as a whole is inadequate or not clear or has a
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    J-A02039-19
    tendency to mislead or confuse rather than clarify a material
    issue. A charge will be found adequate unless the issues
    are not made clear to the jury or the jury was palpably
    misled by what the trial judge said or unless there is an
    omission in the charge which amounts to fundamental error.
    A reviewing court will not grant a new trial on the ground of
    inadequacy of the charge unless there is a prejudicial
    omission of something basic or fundamental.
    Finally,
    The court is vested with substantial discretion in fashioning
    the charge and may select its own language cognizant of the
    need to adequately apprise the jury of the law as it applies
    to the evidence adduced at trial. Unless the language the
    court chose incorrectly states the law or mischaracterizes
    the evidence in a way that prejudiced the jury’s
    consideration and thereby undermined the accuracy of the
    verdict, we will not interfere with the court’s exercise of
    discretion.
    Braun v. Wal-Mart Stores, Inc., 
    24 A.3d 875
    , 968 (Pa. Super. 2011) (per
    curiam) (citations and quotation marks omitted).
    “In this Commonwealth, this Court has consistently held that the
    purpose of damages is to compensate victims to the full extent of the loss
    sustained as a direct result of the injury.” Crespo v. Hughes, 
    167 A.3d 168
    ,
    178 (Pa. Super. 2017) (citation omitted), appeal denied, 
    184 A.3d 146
     (Pa.
    2018).   “Compensatory damages are damages awarded to a person as
    compensation, indemnity or restitution for harm sustained by [her].” Raynor
    v. D’Annunzio, 
    205 A.3d 1252
    , 1264 (Pa. Super. 2019) (citations and
    quotation marks omitted).
    “Compensatory damages that may be awarded without proof of
    pecuniary loss include compensation . . . for emotional distress.” Restatement
    - 22 -
    J-A02039-19
    (Second) of Torts § 905 (Am. Law Inst. 1975); see also Bailets v.
    Pennsylvania Tpk. Comm’n, 
    181 A.3d 324
    , 333 (Pa. 2018) (stating that
    “our jurisprudence has long recognized non-economic losses are actual losses”
    (citations omitted)). “Damages for nonpecuniary harm are most frequently
    given in actions for bodily contact and harm to reputation . . . , but they may
    also be given in actions for other types of harm[.]” Restatement (Second) of
    Torts § 905 cmt. a (citations omitted).
    “In Pennsylvania[,] one who is liable to another for interference with a
    contract is liable for damages for the emotional distress which is reasonably
    expected to result from the wrongful interference.” Kilpatrick v. Delaware
    Cty. S.C.P.A., 
    632 F. Supp. 542
    , 550 (E.D. Pa. 1986) (citation omitted);10
    see also Pelagatti v. Cohen, 
    536 A.2d 1337
    , 1343 (Pa. 1987) (quoting the
    ____________________________________________
    10 The Kilpatrick Court noted that in “evaluating a wrongful termination claim,
    Pennsylvania courts weigh several factors, balancing the employee’s interest
    in making a living, the employer’s interest in running its business, its motive
    in terminating the employee, its manner of effecting the termination and any
    social interests or public policies that may be implicated in the discharge.”
    Kilpatrick, 
    632 F. Supp. at
    545 (citing Yaindl v. Ingersoll-Rand Co., 
    422 A.2d 611
    , 620 (Pa. Super. 1980), abrogation on other grounds recognized in
    Yetter v. Ward Trucking Corp., 
    585 A.2d 1022
     (Pa. Super. 1991)).
    According to the Kilpatrick Court, “[i]n Yaindl[,] the court held that the
    factors which should be weighed when evaluating a claim for wrongful
    termination were identical to the factors considered relevant to a claim of
    intentional interference with the performance of a contract.” Id. at 550
    (citation omitted).    Although “absent a United States Supreme Court
    pronouncement, the decisions of federal courts are not binding on
    Pennsylvania state courts, even when a federal question is involved,” we may
    rely on their reasoning to the extent we find it persuasive. See NASDAQ
    OMX PHLX, Inc. v. PennMont Secs., 
    52 A.3d 296
    , 303 (Pa. Super. 2012)
    (citation omitted).
    - 23 -
    J-A02039-19
    Restatement (Second) of Torts for the proposition that “actual damages” for
    interference with a contract include, among other things, emotional distress if
    it is reasonably to be expected to result from the interference). “The victim
    of a wrongful termination, therefore, also should be entitled to recover
    damages for emotional distress reasonably expected to result from the
    wrongful discharge.” Kilpatrick, 
    632 F. Supp. at 550
    .
    Instantly, the trial court denied Carlini’s request for a jury instruction
    concerning non-economic damages incurred as result of the wrongful
    discharge, noting that “[t]he cases relied on by [Carlini] either do not directly
    discuss what non-economic damages are permitted in a wrongful discharge
    award or are not controlling in this matter since they are from different
    jurisdictions.”11   Op. and Order at 11.           The trial court, however, failed to
    acknowledge the theoretical underpinnings for the award of non-economic
    ____________________________________________
    11 Carlini’s brief in support of her post-trial motion analyzed two Pennsylvania
    cases, Signora v. Liberty Travel, Inc., 
    886 A.2d 284
    , 297-98 (Pa. Super.
    2005) (concluding that the plaintiff/appellant in a wrongful discharge action
    was not entitled to relief on her claim that the jury was obligated to award her
    some amount of damages for past lost earnings and lost earning capacity,
    future lost earnings and lost earning capacity, damaged reputation and loss
    of occupational standing, and loss of enjoyment of life; although this Court
    noted that jury did award the plaintiff in excess of $127,000 in compensatory
    damages for emotional distress, aggravation, inconvenience, embarrassment
    and humiliation, the propriety of this award was not at issue on appeal), and
    Reuther v. Fowler & Williams, Inc., 
    386 A.2d 119
    , 121-22 (Pa. Super.
    1978) (vacating the trial court’s entry of compulsory nonsuit in a case where
    the plaintiff/appellant sued his former employer in trespass, alleging that he
    had been wrongfully discharged in retaliation for taking time off from work for
    jury duty). See R.R. at 1754a-57a. Additionally, Carlini cited several cases
    from other states. 
    Id.
     at 1755a-56a.
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    J-A02039-19
    damages. Based upon the foregoing, we conclude that the victim of a wrongful
    discharge is entitled to recover damages for emotional distress that can be
    reasonably expected to result from the wrongful discharge. See Kilpatrick,
    
    632 F. Supp. at 550
    ; Restatement (Second) of Torts § 905 cmt. a. Because
    the trial court committed an error of law by failing to instruct the jury that it
    could award non-economic damages under such circumstances, the court
    abused its discretion in denying Carlini’s post-trial motion. See Stalsitz, 814
    A.2d at 771. Therefore, Carlini is entitled to a new trial limited to the issue of
    compensatory damages for the wrongful discharge claim.
    Accordingly, we affirm the jury’s verdict as to Hawbaker’s liability for
    Carlini’s wrongful discharge and invasion of privacy claims. We also affirm the
    compensatory damages awarded for the invasion of privacy claim and the
    economic damages awarded for the wrongful discharge claim. We vacate the
    judgment and remand for a new trial limited to the issues of punitive damages
    and the non-economic damages for the wrongful discharge claim.
    Judgment vacated.     Case remanded with instructions.       Jurisdiction is
    relinquished.
    Judgment Entered.
    Joseph D. Seletyn, Esq.
    Prothonotary
    Date: 9/13/2019
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