Hernandez, M. v. E Trade Securities ( 2016 )


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  • J-A05007-16
    NON-PRECEDENTIAL DECISION - SEE SUPERIOR COURT I.O.P. 65.37
    MARCUS HERNANDEZ                                    IN THE SUPERIOR COURT OF
    PENNSYLVANIA
    v.
    E*TRADE SECURITIES, LLC AND
    FINANCIAL INDUSTRY REGULATORY
    AUTHORITY, INC. AND MATHEW P.
    DENN, ATTORNEY GENERAL FOR THE
    STATE OF DELAWARE
    APPEAL OF: MATTHEW P. DENN,
    ATTORNEY GENERAL FOR THE STATE OF
    DELAWARE
    Appellee                       No. 1316 EDA 2015
    Appeal from the Judgment Entered July 7, 2015
    In the Court of Common Pleas of Montgomery County
    Civil Division at No(s): 2014-06945
    -------------------------------------------------------------------------------------
    MARCUS HERNANDEZ                                    IN THE SUPERIOR COURT OF
    PENNSYLVANIA
    Appellant
    v.
    E*TRADE SECURITIES, LLC AND
    FINANCIAL INDUSTRY REGULATORY
    AUTHORITY, INC. AND MATHEW P.
    DENN, ATTORNEY GENERAL FOR THE
    STATE OF DELAWARE
    No. 1639 EDA 2015
    Appeal from the Judgment Entered July 7, 2015
    In the Court of Common Pleas of Montgomery County
    Civil Division at No(s): 2014-06945
    J-A05007-16
    BEFORE: OLSON, J., OTT, J., and STEVENS, P.J.E.*
    MEMORANDUM BY OTT, J.:                                        FILED JUNE 14, 2016
    These consolidated cross appeals arise from the judgment that
    resulted from the order entered on April 10, 2015, in the Court of Common
    Pleas of Montgomery County, that granted in part, and denied in part, the
    Petition to Confirm Arbitration Award filed by Designated Appellant Marcus
    Hernandez (Hernandez), and the Petition to Vacate Arbitration Award filed
    by Matthew P. Denn, Attorney General for the State of Delaware (Attorney
    General).1,   2
    Specifically, the trial court confirmed the Arbitration Award that
    recommended          expungement      of       seven   customer   complaints   against
    Hernandez’s securities license, and vacated the Arbitration Award regarding
    ____________________________________________
    *
    Former Justice specially assigned to the Superior Court.
    1
    Although the Attorney General and Hernandez brought their respective
    appeals from the trial court’s April 10, 2015 order, the appeal lies from the
    judgment entered as a result of that order, not from the order itself. See
    Seay v. Prudential Ins. Co., 
    543 A.2d 1166
     (Pa. Super. 1988) (42 Pa.C.S.
    §§ 7320 and 7316 must be read in conjunction with each other; § 7320 sets
    forth the general rule for order from which an appeal may be taken, while
    § 7316 mandates that judgment shall be entered on such orders).
    Judgment was later entered on July 6, 2015. Therefore, the notices of
    appeal relate forward to July 6, 2015. See Pa.R.A.P. 905(a) (stating notice
    of appeal filed after announcement of determination but before entry of
    appealable order shall be treated as filed after such entry and on day of
    entry). We have therefore corrected the captions in the appeals.
    2
    Pursuant to Pa.R.A.P. 2136(a), Hernandez is the designated appellant in
    these consolidated appeals, even though the Attorney General’s appeal from
    the trial court’s April 10, 2015 order was filed prior to Hernandez’s cross-
    appeal.
    -2-
    J-A05007-16
    expungement of one complaint, namely, the complaint made by Jeffrey B.
    Horowitz, Trustee of the Horowitz Family Trust (“Horowitz complaint”).
    Hernandez claims that the trial court erred in vacating the arbitration award
    with respect to expungement of the Horowitz complaint. Appellee, Financial
    Industry Regulatory Authority, Inc. (FINRA), asks this Court to uphold the
    trial court’s order.3 The Attorney General contends that the trial court erred
    in confirming the arbitration award as to the other seven customer
    complaints.4 Based upon the following, we affirm.
    Briefly, on December 24, 2013, an arbitration award was entered in
    favor of Hernandez, a financial advisor, recommending expungement of
    eight, publicly available, customer complaints that arose as a result of
    investments sold by Hernandez during his employ with E*Trade.       On March
    28, 2014, Hernandez petitioned the trial court to confirm the arbitration
    award, naming E*Trade and FINRA as respondents.           Subsequently, the
    Attorney General was granted leave to intervene and filed a petition to
    ____________________________________________
    3
    FINRA, in its brief, states: “Appellee, FINRA, appearing solely in its
    regulatory capacity, seeks to uphold the Lower Court’s Order, which denied
    expungement of a single customer complaint by Jeffrey B. Horowitz, Trustee
    of the Horowitz Family Trust (“Horowitz complaint”) from Mr. Hernandez’s
    Central Depository (“CRD®”) record.       FINRA owns and operates the
    electronic database CRD® from which Mr. Hernandez sought to have the
    Horowitz complaint expunged.” FINRA’s Brief at 1.
    4
    We note that North American Securities Administrators Association, Inc.
    (NASAA) has filed an amicus curiae brief on appeal and takes the same
    position as the Attorney General. See NASAA Amicus Curiae Brief.
    -3-
    J-A05007-16
    vacate the arbitration award. On April 10, 2015, the trial court confirmed
    the award regarding expungement of seven customer complaints; the trial
    court vacated the award regarding expungement of the Horowitz complaint,
    finding an “irregularity” in the arbitration because expungement of the
    Horowtiz complaint had been previously litigated and denied.
    The Honorable Richard P. Haaz has summarized in detail the
    background of this case, as follows:
    Hernandez is a financial advisor who was formerly employed by
    E*Trade Securities, LLC (E*Trade) from 2006 through January
    2008. Hernandez is registered as a general securities
    representative with the Financial Industry Regulatory Authority,
    Inc. (FINRA) and as a broker-dealer agent in Pennsylvania,
    Delaware and other states. As part of FINRA’s regulatory
    scheme, various forms and information are stored in a Central
    Registration Depository (CRD). All customer dispute disclosures,
    customer complaints and arbitration filings are stored in the
    CRD. A limited amount of this information is available to the
    public free of charge to allow investors to research investment
    firms and individual brokers. FINRA requires brokers, like
    Hernandez, to agree to arbitrate all customer dispute claims.
    During his employment at E*Trade, Hernandez sold a[u]ction
    rate securities (ARS) which are defined by FINRA as:
    Long-term investments that have a short-term twist: the
    interest rates or dividends they pay are reset at frequent
    intervals through auctions, which typically occur every 7,
    14, 28 or 35 days. Usually, these auctions also provide
    the primary source of liquidity to ARS investors who wish
    to sell their investment.
    Eight customer complaints were made against Hernandez
    relating to the sale of ARS during his employment with E*Trade.
    Four of these were informal complaints which did not proceed to
    arbitration or litigation. The remaining four complaints proceeded
    to FINRA Dispute Resolution Arbitration. Two complaints settled
    -4-
    J-A05007-16
    before an arbitration hearing was conducted. The remaining two
    complaints, made by Jeffrey B. Horowitz (“Horowitz”) and David
    and Amy Wechsler (“Wechsler”), resulted in arbitration awards in
    favor of the complainants in each case. All eight of these
    customer complaints appeared on Hernandez’s CRD report.
    Hernandez filed a “statement of claim” with FINRA on August 22,
    2012 seeking to expunge all eight complaints from his CRD
    record. He appeared before a FINRA arbitrator (“Arbitrator”) for
    an expungement hearing on November 12, 2013. On December
    24, 2013, the Arbitrator issued an award (Award)
    “recommending” the expungement of all references to the eight
    customer disputes on Hernandez’s CRD report.
    On March 28, 2014, Hernandez filed a Petition to Confirm
    Arbitration Award in this court pursuant to FINRA Rule 2080,
    which states:
    Members or associated persons seeking to expunge
    information from the CRD system arising from disputes
    with customers must obtain an order from a court of
    competent jurisdiction directing such expungement or
    confirming an arbitration award containing expungement
    relief.
    The Respondents to this Petition were E*Trade Securities, LLC3
    and FINRA4 as required by FINRA Rule 2080. On May 12, 2014,
    the Attorney General filed a Petition to Intervene which was
    granted by the court on June 20, 2014. On July 1, 2014, the
    Attorney General filed an Answer in opposition to Hernandez’s
    Petition to Confirm and a Counter-Petition to Vacate Arbitration
    Award arguing the award suffered from numerous irregularities.
    On November 25, 2014, the Attorney General filed an Amended
    Answer and Counter Petition to Vacate Arbitration Award, which
    added the additional argument that the arbitration Award was
    merely a recommendation and not a confirmable award.5
    ______________________________________________________
    3
    E*Trade filed an Answer stating it did not take a
    position on Hernandez’s Petition to Confirm. [See also
    Oral Argument N.T. 3/30/15, 40:15-45:6]
    -5-
    J-A05007-16
    4
    FINRA filed an Answer and New Matter which opposed
    Hernandez’s Petition to Confirm expungement of the
    Horowitz complaint.
    5
    The Attorney General filed a Motion to Amend Answer
    and Counter Petition which was contested. After oral
    argument, the court granted the Attorney General leave
    to file an Amended Answer and Counter-Petition.
    ________________________________________________________
    On January 29, 2015, the Attorney General filed a Motion for
    Summary Judgment, which requested the same relief in the
    Amended Answer and Counter-Petition. Oral argument was held
    before the undersigned on March 30, 2015. On April 10, 2015,
    the court … vacat[ed] the expungement award with respect to
    one customer complaint, that of Jeffrey Horowitz (“Horowitz”),
    and confirmed that part of the award which expunged the
    remaining seven customer complaints[.] [The trial court noted in
    the April 10, 2015, order, that there was no need for a separate
    order regarding the Attorney General’s motion for Summary
    Judgment since its claim for relief was subsumed in the Counter-
    Petition to Vacate Arbitration Award.]
    Trial Court Opinion, 7/22/2015, at 1–4.            The trial court explained that it
    applied Pennsylvania’s common law arbitration standard, 42 Pa.C.S. § 7341,
    and vacated the arbitration award as to the Horowitz complaint based upon
    a   “procedural    irregularity”   in   the   arbitration   proceeding,   specifically,
    relitigation of the expungement issue in violation of collateral estoppel. See
    id. at 14.
    -6-
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    The Attorney General filed an appeal and Hernandez filed a cross
    appeal.5 As we have already noted, Hernandez is the designated appellant
    pursuant to Pa.R.A.P. 2136(a). See Footnote 2, supra.
    In the appeal at 1639 EDA 2015, Hernandez raises the following claim:
    Where the arbitrator issued an Arbitration Award recommending
    expungement of the Hororwitz Complaint, should the award be
    confirmed where (1) the standard of review of arbitration awards
    is very limited; (2) no party to the arbitration raised collateral
    estoppel and/or res judicata as a basis to object to the
    expungement of the Horowitz Complaint; (3) there is no basis
    under the Federal Arbitration Act (FAA) to vacate the Arbitration
    Award based on an alleged “irregularity”; and (4) in any event,
    no “irregularity” exists since, at most, the arbitrator made [an]
    error [of] law by failing to apply the principles of collateral
    estoppel and/or res judicata (to the extent those principles even
    applied).
    Hernandez’s Brief at 3.
    In the appeal at 1316 EDA 2015, the Attorney General raises two
    claims:
    Did the Trial Court err as a matter of law in granting (in part)
    [Hernandez’s] Petition to Confirm, given that the Expungement
    Recommendation that was the subject of the Petition to Confirm
    is not a confirmable arbitration award for the reason that (a) the
    underlying proceeding was not a valid arbitration, in that the
    proceeding did not involve a dispute, or (b) the Expungement
    Recommendation was not a full and final resolution of the claims
    presented in that it only “recommended” the requested relief?
    ____________________________________________
    5
    The Attorney General and Hernandez both complied with the trial court’s
    order to file a concise statement of errors complained of on appeal pursuant
    to Pa.R.A.P. 1925(b).
    -7-
    J-A05007-16
    Did the Trial Court err as a matter of law or abuse its discretion
    in denying (in Part) the Attorney General’s Counter-Petition to
    Vacate the Expungement Recommendation, given that the
    rendition of the Expungement Recommendation was irregular
    within the meaning of 42 Pa.C.S. § 7341 because (a) relitigation
    of the expungement of the Wechsler complaint was barred by
    the doctrine of res judicata; (b) the Expungement Arbitrator
    failed to adhere to the rules governing the Expungement
    Proceeding; and (c) the parties whose truthfulness Hernandez
    put at issue were not notified of or provided an opportunity to
    participate in the proceeding?
    Attorney General’s Brief at 5.
    Preliminarily, we state our standards of review.
    “Questions of law are subject to de novo review, and our scope of
    review is plenary.” Moscatiello v. Hilliard, 
    939 A.2d 325
    , 327 (Pa. 2007).
    “[W]e will reverse a trial court’s decision regarding whether to vacate
    an arbitration award only for an abuse of discretion or error of law.” Joseph
    v. Advest, Inc., 
    906 A.2d 1205
    , 1208 (Pa. Super. 2006).
    Furthermore,
    [t]he award of an arbitrator in a nonjudicial arbitration
    which is not subject to statutory arbitration or to a similar
    statute regulating nonjudicial arbitration proceedings is
    binding and may not be vacated or modified unless it is
    clearly shown that a party was denied a hearing or that
    fraud, misconduct, corruption or other irregularity caused
    the rendition of an unjust, inequitable or unconscionable
    award. The arbitrators are the final judges of both law
    and fact, and an arbitration award is not subject to
    reversal for a mistake of either. A trial court order
    confirming a common law arbitration award will be
    reversed only for an abuse of discretion or an error of
    law.
    U.S. Claims, Inc. v. Dougherty, 
    2006 PA Super 337
    , 
    914 A.2d 874
    , 876 (Pa. Super. 2006) (internal citations omitted); 42
    Pa.C.S. § 7341. “The appellant bears the burden to establish
    -8-
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    both the underlying irregularity and the resulting inequity by
    clear, precise, and indubitable evidence.” McKenna v. Sosso,
    
    1999 PA Super 299
    , 
    745 A.2d 1
    , 4 (Pa. Super. 1999).
    Andrew v. CUNA Brokerage Servs., 
    976 A.2d 496
    , 500 (Pa. Super.
    2009).
    HERNANDEZ APPEAL
    1639 EDA 2015
    We first address the first and third arguments raised by Hernandez,
    regarding the applicable standard of review. Hernandez contends that this
    case “involves interstate commerce”6 and, therefore, the trial court should
    have applied the Federal Arbitration Act (FAA) standard of review, 
    9 U.S.C. § 10
    , rather than the Pennsylvania common law standard under 42 Pa.C.S. §
    7341.     This identical argument, however, was rejected in Trombetta v.
    Raymond James Financial Services, Inc., 
    907 A.2d 550
     (Pa. Super.
    2006).
    In Trombetta, this Court held that the standards of review set forth in
    42 Pa.C.S. § 7341 are not pre-empted by the standards outlined in the FAA:
    [W]e believe the FAA standards of review cannot pre-empt the
    Pennsylvania standards of review for arbitration awards unless
    the Pennsylvania standards of review frustrate the underlying
    objectives of the FAA, as standards of review are an inherently
    procedural mechanism used to facilitate judicial resolution of
    controversies after the underlying arbitration agreement already
    has been enforced in accordance with the FAA.
    ____________________________________________
    6
    Hernandez’s Brief at 12.
    -9-
    J-A05007-16
    Id. at 568 (emphasis in original).             This Court noted that “the primary
    purpose of the FAA is to overcome judicial hostility towards arbitration,
    without    displacing     state   arbitration      schemes,   by   giving   arbitration
    agreements equal standing with other contractual agreements [and]
    requiring courts to enforce arbitration agreements pursuant to their terms.”
    Id. at 569. This Court concluded “that the standards of review outlined in
    42 Pa.C.S. § 7341 facilitate rather than impede the goals of the FAA,” id.,
    and refused to apply the FAA therein.7 Accordingly, in light of Trombetta,
    we find the FAA is clearly inapplicable.
    The second and fourth arguments raised by Hernandez relate to his
    contention that the trial court improperly vacated the arbitration award as to
    expungement of the Horowitz complaint upon the basis of an “irregularity.”
    Pursuant to Section 7341, common law arbitrations are “binding and
    may not be vacated or modified unless it is clearly shown that a party was
    denied a hearing or that fraud, misconduct, corruption or other irregularity
    caused the rendition of an unjust, inequitable or unconscionable award.” 42
    ____________________________________________
    7
    The Trombetta Court also found that Section 10 of the FAA, setting forth
    the federal standards of review, by its plain language only applies to
    proceedings in United States district courts.
    - 10 -
    J-A05007-16
    Pa.C.S. § 7341 (emphasis added).8 Hernandez maintains there was no
    “irregularity” in the arbitration with regard to the Horowitz complaint.
    Hernandez argues there is no dispute that in the arbitration wherein
    he sought expungement of the eight customer complaints, including the
    Horowitz complaint, he followed the FINRA arbitration rules in a precise
    manner.      Id. at 15.       He states he properly named as a respondent
    E*Trade, his former employer responsible for reporting the customer
    complaints on his license, and that E*Trade through counsel took no
    position on the expungement of any complaints, including the Horowitz
    complaint.    Id.    Hernandez points out that, although he was required to
    name FINRA as a respondent in the trial court action for confirmation of the
    expungement award, FINRA had no requirement that it be named in the
    arbitration expungement proceedings.9 Id.
    Hernandez points to the trial court’s statement in its decision that an
    irregularity only occurs in connection with “the process employed in
    reaching the result of the arbitration, not the result itself.”   Hernandez’s
    ____________________________________________
    8
    As the trial court properly noted, the Pennsylvania common law arbitration
    standard of review applied in this matter, “[s]ince there was no express
    agreement to apply either state or federal statutory arbitration[.]” Trial
    Court Opinion, 7/22/2015, at 8.
    9
    Hernandez notes that FINRA has recently provided updated guidance that
    states “[w]hen an arbitration panel has issued an award denying a broker’s
    expungement request, the broker may not request expungement in another
    arbitration case.” Hernandez’s Reply Brief at 37.
    - 11 -
    J-A05007-16
    Brief at 17, citing Trial Court Opinion, 7/22/2015, at 13 (emphasis added).
    Hernandez notes the trial court also recognized that “courts have generally
    denied relief where an irregularity has been alleged ….”           Id.   Hernandez
    asserts the cases cited by the court in support of its determination that an
    “irregularity”   occurred   with   respect   to   the   Horowitz   complaint   are
    distinguishable and involve procedural irregularities. Id. at 18. Hernandez
    maintains that “[a]t most, [the arbitrator] committed an error of law by not
    applying principles of res judicata and/or collateral estoppel.” Id.
    In response, FINRA disputes Hernandez argument that “at most” the
    arbitrator committed an “error of law” by not applying principles of res
    judicata and/or collateral estoppel. FINRA asserts:
    [T]his was not a minor casual mistake; in the current arbitration,
    there was no party in interest to oppose the request for
    expungement. Mr. Horowitz was not a party; FINRA was not a
    party. The current arbitrator did not just ignore the Original
    Award – he essentially nullified the original arbitration, where,
    real parties in interest attended and argued the case before a full
    panel that recommended expungement of others and
    unquestionably, on the record before them, denied expungement
    to Mr. Hernandez. Mr. Hernandez did not seek to vacate that
    Original Award, which would be the only permissible legal
    manner in which that Original Award could be diminished.
    FINRA’s Brief at 12-13 (footnote omitted). Similarly, the Attorney General
    responds:
    [A] violation of res judicata rises above the level of a garden-
    variety legal error. If the doctrine could be ignored, then an
    arbitration party would be free to repeatedly submit a claim to
    binding arbitration — experimenting with different evidence,
    arbitrators and parties, over and over again — until they got the
    desired result. Ignoring the preclusive effect of a prior arbitration
    - 12 -
    J-A05007-16
    is irregular within the meaning of 42 Pa.C.S. § 7341 because it
    demonstrates ignorance of the law and indifference to justice (if
    not bad faith). If allowed, it would lead to competing awards,
    serial litigation, and other untenable consequences.
    Attorney General’s Brief at 54.
    The trial court analyzed the Horowitz complaint, as follows:
    Horowitz filed his Statement of Claim on February 4, 2009
    against E*Trade, Hernandez and three other individual
    respondents. Horowitz requested relief in the form of
    compensatory damages, specific performance by E*Trade,
    punitive damages, costs and attorneys’ fees. The respondents,
    including Hernandez, requested the dismissal of the Statement
    of Claim in its entirety, the expungement of all references to the
    claim and arbitration from the CRD records of the individual
    respondents, costs and attorneys’ fees. An arbitration was held
    from December 7-10, 2009. The arbitration award was issued on
    February 3, 2010, and, among other things, awarded Horowitz
    $93,953.60 in attorneys[’] fees and costs for which E*Trade and
    Hernandez were jointly and severally liable. The award also
    recommended the expungement of the CRD records of all three
    of the other individual respondents but explicitly stated
    “Respondent Hernandez’s request for expungement is denied.”
    Hernandez claims that an exculpatory piece of evidence, a
    voicemail from Horowitz, was excluded from this arbitration
    because it was produced late by his counsel. Hernandez chose
    not to file a Petition to Vacate the February 3, 2010 award which
    denied Hernandez’s claim for expungement. Instead, he filed a
    “statement of claim” thirty months later on August 22, 2012 to
    seek expungement after the same issue was already decided on
    its merits. Hernandez is collaterally estopped from raising the
    same claim and benefiting from an opposite award.
    Collateral estoppel applies if (1) the issue decided in the
    prior case is identical to one presented in the later case;
    (2) there was a final judgment on the merits; (3) the
    party against whom the plea is asserted was a party or in
    privity with a party in the prior case; (4) the party or
    person privy to the party against whom the doctrine is
    asserted had a full and fair opportunity to litigate the
    issue in the prior proceeding; and (5) the determination
    - 13 -
    J-A05007-16
    in the prior proceeding was essential to the judgment.
    Weissberger v. Myers, 
    90 A.3d 730
    , 733 (Pa. Super.
    2014) (citation omitted).
    In the instant matter, the issue of expungement of the Horowitz
    complaint was fully litigated and a final decision was made on its
    merits two and one-half years before Hernandez filed his
    Statement of Claim. “An award of arbitrators from which no
    appeal is taken has the effect of a final judgment. An unappealed
    from award is final and estops the party against whom it is made
    from proceeding further with the same cause of action.”
    Ottaviana v. Southeastern Pennsylvania Trans. Authority,
    
    361 A.2d 810
    , 814-15 (Pa. Super. 1976) (citations omitted).
    An arbitration award will be vacated when “such bad faith,
    ignorance of the law and indifference to the justice of the result”
    occurs. Allstate Insurance Company v. Fioravanti, 
    229 A.2d 585
    , 589 (Pa. 1973) “In an arbitration proceeding, an
    irregularity refers to the process employed in reaching the result
    of the arbitration, not to the result itself.” Chervenak, Kean &
    Co., Inc. v. Hotel Rittenhouse Associates, Inc., 
    477 A.2d 482
    , 485 (Pa. Super. 1984) Although courts have generally
    denied relief where an irregularity has been alleged, certain
    procedural irregularities here warranted vacatur of arbitration
    awards. See Alaia v. Merrill Lynch, Pierce, Fenner & Smith,
    Inc., 
    928 A.2d 273
     (Pa. Super. 2007) (finding an irregularity
    when an arbitration panel effectively altered a Statement of
    Claim by entering an award against a party from whom
    claimants had not sought relief and failing to enter an award
    against a party from whom claimants had sought relief) ….
    The second arbitration on the expungement of the Horowitz
    complaint constitutes a procedural irregularity because it is a
    repeat of the same arbitration proceeding previously decided on
    its merits.
    ****
    In the instant matter, all of the conditions giving rise to collateral
    estoppel are clearly present. The identical issue whether the
    Horowitz customer complaint against Hernandez should be
    expunged was decided in the prior arbitration. The 2010 award
    from the arbitrator was unappealed and, thus, a final judgment
    on the merits. The party, Hernandez, against whom the doctrine
    - 14 -
    J-A05007-16
    is being asserted, was the same in both the 2010 and 2013
    arbitration proceedings. Lastly, Hernandez had a full and fair
    opportunity to litigate the issue in the prior proceeding.
    ****
    Relitigating the previously decided issue of expungement of the
    Horowitz customer dispute was precluded and constitutes an
    irregularity warranting vacatur. Any other conclusion would
    allow unlimited, repetitive arbitration proceedings without regard
    to the finality or collateral estoppel. Thus, it was proper to
    vacate the portion of the Award made on December 24, 2013
    which expunged Horowitz’s complaint.
    Trial Court Opinion, 7/22/2015, at 12–15 (footnote omitted).
    Based on our review, we discern no abuse of discretion in the trial
    court’s finding of an “irregularity” with regard to expungement of the
    Horowitz complaint, based upon the fact that a prior arbitration panel had
    denied Hernandez’s expungement request of the Horowitz complaint. In this
    regard, we note:
    [I]rregularity refers to the process employed in reaching the
    result of the arbitration, not the result itself. A cognizable
    irregularity may appear in the conduct of either the arbitrators or
    the parties. Our Supreme Court has stated that the phrase
    “other irregularity” in the process employed imports “such bad
    faith, ignorance of the law and indifference to the justice of the
    result” as would cause a court to vacate an arbitration award.
    Toll Naval Assocs. V. Chun-Fang Hsu, 
    85 A.3d 521
    , 529 (Pa. Super.
    2014), citing Allstate Insurance Company v. Fioravanti, 
    299 A.2d 585
    ,
    589 (Pa. 1973). “The phrase ‘other irregularity’ … is the most definitionally
    elastic of the grounds for vacatur.” Fioravanti, at 589.
    - 15 -
    J-A05007-16
    Here, the arbitrator’s decision that allowed expungement of the
    Horowitz complaint was based on evidence not presented at the earlier
    arbitration.10 However, this justification was error since the consideration of
    additional evidence permitted relitigation of the previously decided claim in
    violation of collateral estoppel.11 As such, we conclude the Award evidences
    ____________________________________________
    10
    The arbitrator explained:
    During [the Horowitz arbitration], Mr. Horowitz testified that he
    listened to every voicemail and “if I heard the word ‘auction’ I
    would have known I had the wrong security.”           During the
    expungement hearing, [Hernandez] played the recording of a
    voicemail (which was not permitted into evidence in the Horowitz
    arbitration because it was produced late by counsel) he left for
    Mr. Horowitz, mentioning the word “auction” twice and stating
    “we will be in Monday’s auction with 7 day paper.” Although
    [Hernandez] lost the Horowitz arbitration and was required to
    pay counsel fees (where this recording, and 4-5 other[s] like it
    were not admitted), in a subsequent arbitration with [E*Trade]
    where the recordings were admitted, the panel did not hold him
    responsible for fees.
    … [A]n award of expungement is justified in this case because
    the recording of [Hernandez’s] voicemail to Horowitz, which was
    excluded from evidence in [Horowitz] Case # 09-00708 below
    and would have challenged the credibility of Mr. Horowitz’s
    testimony, was admitted and subject to additional corroborating
    testimony in this record.
    Award, 12/24/2013, at 3–4.
    11
    As the trial court reasoned in its decision, the additional evidence
    presented by Hernandez was not a valid reason for the arbitrator to reopen
    the issue of expungement of the Horowitz complaint.
    Hernandez’s claim that exculpatory evidence was not
    introduced in the 2010 arbitration because of its untimely
    (Footnote Continued Next Page)
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    J-A05007-16
    “ignorance of the law and indifference to the justice of the result.”
    Fioravanti, supra, at 589. While Hernandez attempts to cast the collateral
    estoppel issue as to the Horowitz complaint as “at most, an error of law,” the
    cogent analysis of Judge Haaz fully supports its determination that an
    irregularity warranting vacatur occurred in the arbitrator’s award as to the
    Horowitz complaint.         See Trial Court Opinion, supra.   Accordingly, we
    conclude there is no basis upon which to disturb the decision of the trial
    court that vacated the award with respect to the Horowitz complaint.
    ATTORNEY GENERAL’S APPEAL
    1316 EDA 2015
    The Attorney General first contends that the expungement award is
    not subject to confirmation because the arbitration did not involve a
    _______________________
    (Footnote Continued)
    disclosure by his own attorney is of no moment. As
    previously stated, Hernandez did not file a petition to
    vacate the 2010 arbitration award.         Moreover, “The
    binding effect of a former adjudication does not depend
    upon the evidence or arguments presented. Inadvertent
    omission of available evidence is never an acceptable
    ground for a new action or a new trial. … Res judicata
    encompasses not only those issues, claims or defenses
    that were actually raised in the prior proceeding, but also
    those which could or should have been raised and were
    not.” Scott v. Mershon, 
    657 A.2d 1304
    , 1307 (Pa.
    Super. 1995) (internal citations omitted).
    Trial Court Opinion, 7/22/2015, at 15 n.8.
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    J-A05007-16
    “dispute” and because the award was only a “recommendation.”                          The
    Attorney General takes the position that since the named respondent
    E*Trade took no position in the arbitration proceeding, there was no
    “dispute” and therefore there was no valid arbitration. The Attorney General
    also contends that because the arbitrator used the word “recommend” in the
    Arbitration Award, there was no Award that could be confirmed by the court.
    We find no merit in these arguments.
    Here,   E*Trade       was   properly    named        as   a   respondent   in   the
    expungement action, and could have objected to Hernandez’s expungement
    requests.     Moreover, even though E*Trade took no position on the
    expungement requests, the arbitrator was free to deny relief as to any of the
    complaints.   See FINRA Rule 13805(c) (requiring arbitrators to indicate in
    the   arbitration   award    which   of    the     FINRA    Rule    2080   grounds    for
    expungement apply and to provide a brief written explanation). Accordingly,
    we reject the Attorney General’s argument that there was no valid
    arbitration because there was no “dispute.”
    Likewise, the Attorney General’s argument that because the word
    “recommendation” is used in the body of the Arbitration Award the Award is
    not confirmable, is unavailing.       The only Pennsylvania case cited by the
    Attorney General is Fastuca v. L.W. Molnar & Associates, 
    10 A.3d 1230
    (Pa. 2011), which is not controlling since, as the trial court explained:
    In Fastuca, the court held that the arbitrator’s findings in a
    partnership dissolution claim did not amount to a final award
    because they did not fully resolve the dispute between the
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    J-A05007-16
    parties. The arbitrator in Fastuca, unlike the instant matter,
    retained jurisdiction and contemplated a future hearing to value
    the partnership.
    Trial Court Opinion, 7/22/2015, at 9.
    Here, the arbitrator’s decision contains the heading “Award” in two
    places, as well as introductory language that “the Arbitrator has decided in
    full and final resolution of the issues submitted for determination as
    follows,” explanatory language (as to the Horowitz complaint) that “an
    award of expungement is justified in this case,” and concluding language
    that “this instrument … is my award.”       Award, FINRA Dispute Resolution,
    12/24/2013, at 1–2, 4–5 (emphasis supplied).            Notwithstanding the
    arbitrator’s statement that “recommends” the expungement of eight
    customer complaints, see id. at 2, ¶1, the wording of the arbitrator’s
    decision clearly demonstrates that it was, in fact, an award of expungement,
    and not a recommendation.         Accordingly, we conclude the Attorney
    General’s position that the arbitrator’s decision was not a confirmable award
    is groundless.
    Next, in the alternative, the Attorney General argues that if the
    arbitration award was confirmable, the trial court erred in denying in part
    the counter-petition to vacate the arbitration award. The Attorney General
    maintains irregularities within the meaning of 42 Pa.C.S. § 7341 warranted
    vacatur. Specifically, the Attorney General claims the Award was irregular
    because (1) expungement of the Horowitz and Wechsler Complaints was
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    J-A05007-16
    barred by res judicata,12 (2) as to the remaining customer complaints, the
    arbitrator failed to properly apply the applicable rules and standards, and (3)
    the arbitration was conducted without notice to or participation of the
    complainants.
    We have already determined the Award was “irregular” as to the
    Horowitz complaint.        The Wechsler complaint, however, does not warrant
    the same analysis.       In the Wechsler arbitration, the claimants were David
    and Amy Wechsler and the respondent was E*Trade Securities, LLC.                   The
    arbitration resulted in an award favorable to the Wechslers. However, with
    regard to the issue of expungement of the Wechsler complaint from
    Hernandez’s securities license, the Wechsler Award stated:
    [E*Trade’s] request for expungement of non-party Marcus
    Hernandez’ CRD records is denied; [E*Trade] did not pursue the
    request at the hearing.
    Wechsler Award, 6/4/2010, at 2.
    Unlike    the   Horowitz    arbitration,    Hernandez   was   not   a    named
    respondent in the Wechsler arbitration; only E*Trade was named as a
    respondent. The Attorney General, however, asserts Hernandez stood in
    privity   with   his   former     employer,    E*Trade,   that   E*Trade       asserted
    expungement relief on Hernandez’s behalf, and, therefore, Hernandez was
    ____________________________________________
    12
    The Attorney General notes that res judicata “encompasses two related,
    yet distinct principles: technical res judicata and collateral estoppel. ….”
    Attorney General’s Brief at 52–53, citing J.S. v. Bethlehem Area School
    District, 
    794 A.2d 936
    , 939 (Pa. Cmwlth. 2002).
    - 20 -
    J-A05007-16
    collaterally   estopped   from   relitigating   issues   decided   in   the   FINRA
    expungement proceeding.          In support of this contention, the Attorney
    General cites two cases. See Attorney General’s Brief at 56, citing Irizarry
    v. Office of Gen. Counsel, 
    934 A.2d 143
     (Pa. Cmwlth. 2007); and Penns
    Valley Area Sch. Dist. v. Mid-State Constr. Inc., 
    14 Pa. D. & C. 5th 273
    ,
    283 (Pa. Com. Pl. 2010).
    In Irizarry, 
    supra,
     the Commonwealth Court found collateral estoppel
    applied to a prior labor arbitration award and that Irizarry was barred from
    litigating an action against the Office of General Counsel, because “[w]hile
    the arbitration action was nominally between the Department and the Union,
    Irizarry was in privity with the Union as the grievant in the action before the
    arbitrator.”   
    Id. at 152
    .   In Penns Valley Area Sch. Dist., 
    supra,
     in an
    action by the school district for reimbursement of costs to replace a
    defective gymnasium floor, the Centre County Court of Common Pleas
    applied collateral estoppel to the issue of defective gymnasium floor that had
    been litigated at prior arbitration, finding, inter alia, that subcontractor and
    contractor “shared a contractual relationship and their interests in the
    arbitration proceedings were substantially identical.” Id. at 283.
    We find these cases to be non-binding and inapposite to the issue of
    privity between a non-party and former employer.           Although the Attorney
    General contends that E*Trade represented Hernandez’s interests by
    asserting an expungement claim on his behalf, and that Hernandez —
    - 21 -
    J-A05007-16
    through E*Trade — had a full and fair opportunity to litigate the issue of
    expungement of the Wechsler complaint, we agree with the assessment of
    the trial court, as follows:
    The Wechsler complaint sits in a different posture
    because Hernandez was not a named respondent in the
    Wechsler’s statement of complaint. The Wechsler statement
    of complaint was filed on May 19, 2009 solely against E*Trade.
    An award was issued on June 4, 2010 in favor of the Wechslers
    and stated “Respondent’s request for expungement of non-party
    Marcus Hernandez’s CRD records is denied; Respondent did not
    pursue the request at the hearing.” At the time of the hearing,
    there was no privity between E*Trade and Hernandez because
    Hernandez left E*Trade in 2008. The award clearly stated that
    E*Trade did not pursue this claim for relief. The expungement
    request claim was not fully litigated at the Wechsler arbitration
    and the doctrine of collateral estoppel does not apply. Hence,
    there was no irregularity with regard to the Wechsler arbitration.
    Trial Court Opinion, 7/22/2015, at 15–16 (emphasis added).         Accordingly,
    we reject the Attorney General’s argument that the Award was irregular as
    to the Wechsler complaint.
    The Attorney General next claims that the Award is irregular as to the
    six remaining customer complaints because the arbitrator failed to properly
    apply the applicable rules and standards. Specifically, the Attorney General
    relies on FINRA Rule 13805(c), which requires arbitrators to indicate in the
    arbitration award which of the FINRA Rule 2080 grounds for expungement
    apply and to provide a brief written explanation. In turn, FINRA Rule 2080
    sets forth the following grounds for expungement:
    (A)    the claim, allegation or information is factually impossible
    or clearly erroneous;
    - 22 -
    J-A05007-16
    (B)   the registered person was not involved in the alleged
    investment-related sales practice violation, forgery, theft,
    misappropriation or conversion of funds; or
    (C)   the claim, allegation or information is false.
    FINRA Rule 2080.
    Here,      the   arbitrator’s   Award      of   December   24,   2013,   that
    recommended expungement of the eight customer complaints, stated, in
    relevant part:
    Pursuant to Rule 13805 of the Code, the Arbitrator has made the
    following Rule 2080 affirmative findings of fact:
    The claim, allegation, or information              is   factually
    impossible or clearly erroneous;
    The registered person was not involved in the alleged
    investment-related sales practice violation, forgery, theft,
    misappropriation or conversion of funds; and
    The claim, allegation, or information is false.
    The Arbitrator has made the above Rule 2080 findings based on
    the following reasons:
    [Hernandez] left [E*Trade] before the 2008 Auction Rate
    Securities (“ARS”) market freeze and had no knowledge of that
    event prior thereto. Up until that point, based upon approximately
    twenty years of performance, [Hernandez] properly believed and
    told clients that ARS were a more conservative, AAA-rated
    alternative to Certificates of Deposit, offering higher interest
    returns. I further find, based upon this record, that these
    statements to clients were not misrepresentations or investment-
    related sales practice violations. Further, given the nature of
    [E*Trade’s] operation and the fact that many of these eight
    clients were first solicited by a Relationship Manager, and spoke
    with Call Center Financial Advisors other than [Hernandez] while
    trading with [E*Trade], there is no clear evidence that
    [Hernandez] was the registered representative involved in many
    of the transactions upon which the CRD complaints were based.
    - 23 -
    J-A05007-16
    Award, 12/24/2013, at 2–3.13
    The     Attorney    General     contends    the    arbitrator’s   findings    were
    inadequate to discharge the Arbitrator’s obligation under the FINRA Rules.
    We are not persuaded by this argument. Rather, our review confirms the
    analysis of the trial court that rejected this claim, as follows:
    Here, the Attorney General is asking the court to address the
    merits of the case and hold that the Arbitrator’s facts do not
    support his findings. The Attorney General describes numerous
    findings as irrelevant and inadequate. … The Arbitrator made his
    decision and explained his reasoning. The court cannot vacate
    an award even assuming his logic or reasoning was flawed.
    Trial Court Opinion, 7/22/2015, at 16–17.
    Nor do we find merit in the Attorney General’s argument that an
    irregularity    occurred    in   the   arbitration   because     the     parties    whose
    truthfulness Hernandez put at issue were not notified of or provided an
    opportunity to participate in the proceeding.            There is no dispute that the
    failure to notify or include the complaining customers did not violate the
    FINRA Rules in effect at the time. See Trial Court Opinion, 7/22/2015, at
    17.   Therefore, the Attorney General’s final claim fails.
    In sum, we find no merit in the argument of Hernandez that the trial
    court abused its discretion in vacating the arbitration award as to the
    ____________________________________________
    13
    The arbitrator’s findings specific to expungement of the Horowitz
    complaint are stated in succeeding paragraphs. See Award, 12/24/2013, at
    3–4.
    - 24 -
    J-A05007-16
    Horowitz complaint. We also find no merit in the arguments of the Attorney
    General that the court abused its discretion in confirming the other seven
    customer complaints. Accordingly, we affirm.
    Judgment affirmed.
    Judgment Entered.
    Joseph D. Seletyn, Esq.
    Prothonotary
    Date: 6/14/2016
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