Erie Insurance v. Moore, T. , 175 A.3d 999 ( 2017 )


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  • J-A12014-17
    
    2017 Pa. Super. 372
    ERIE INSURANCE EXCHANGE                         IN THE SUPERIOR COURT OF
    PENNSYLVANIA
    v.
    TRACY L. MOORE AND HAROLD E.
    MCCUTCHEON, III, INDIVIDUALLY AND
    AS ADMINISTRATORS OF THE ESTATE
    OF HAROLD EUGENE MCCUTCHEON, JR.,
    AND RICHARD A. CARLY
    APPEAL OF: RICHARD A. CARLY
    No. 869 WDA 2016
    Appeal from the Judgment Entered June 15, 2016
    In the Court of Common Pleas of Washington County
    Civil Division at No(s): 2014-4931
    BEFORE: OLSON, J., SOLANO, J., and RANSOM, J.
    OPINION BY SOLANO, J.:                          FILED NOVEMBER 22, 2017
    Appellant Richard A. Carly appeals from the summary judgment
    entered on June 15, 2016, in favor of Appellee Erie Insurance Exchange in
    Erie’s action for a declaration that it is not obligated to defend or indemnify
    the Estate of Harold Eugene McCutcheon, Jr. in a personal injury action filed
    by Carly. We reverse.
    On September 26, 2013, McCutcheon went to the home of his former
    wife, Terry L. McCutcheon, killed her, and then committed suicide. Before
    McCutcheon killed himself, Carly arrived unexpectedly at the home,
    struggled with McCutcheon, and was seriously injured by shots fired from
    McCutcheon’s gun.        Erie contends that policies that it issued to insure
    J-A12014-17
    McCutcheon do not cover Carly’s injuries because McCutcheon inflicted them
    intentionally.    Carly contends that, as alleged in his complaint against
    McCutcheon’s Estate, the discharge of the gun and resulting injuries were
    unintentional, and Erie therefore is required to provide a defense and
    indemnity. The trial court agreed with Erie. We reverse because the facts
    pleaded in Carly’s complaint against the Estate allege that Carly’s injuries
    were caused by unintentional conduct.
    Carly filed his complaint against McCutcheon’s Estate in the Court of
    Common Pleas of Washington County on February 20, 2014.1 He named as
    defendants the administrators of the Estate — McCutcheon’s children, Tracy
    Moore and Harold E. McCutcheon, III. The complaint alleged:
    3.    All of the events hereinafter complained of occurred on
    September 26, 2013, at or around 11:45 p.m. at the residence
    of Terry L. McCutcheon, . . . [in Washington, Pa.].
    4.    [The] residence where the incident hereinafter set forth
    occurred was owned by Terry L. McCutcheon, the divorced wife
    of Harold Eugene McCutcheon, Jr.
    5.      On or about September 26, 2013, Harold Eugene
    McCutcheon, Jr. (decedent) had notified his children, Tracey L.
    Moore and Harold E. McCutcheon, III, by a written note that he
    was going to the home of his former wife, Terry L. McCutcheon,
    . . . to kill her and then commit suicide.
    6.   . . . [P]rior to the incident occurring on September 26,
    201[3], at [Terry McCutcheon’s residence,] Terry L. McCutcheon
    had been to the residence of Richard A. Carly . . ., since they
    had been dating at the time.
    ____________________________________________
    1
    Carly v. Moore, Dkt. No 2014-930 (C.P. Wash. Cnty.).
    -2-
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    7.    On September 26, 201[3], shortly before 11:00 p.m.,
    Terry L. McCutcheon left the home of . . . Richard A. Carly, and
    proceeded to her residence . . . .
    8.    . . . [P]rior to Terry L. McCutcheon arriving at her
    residence, decedent had broken into her home and was waiting
    in order to shoot and kill Terry L. McCutcheon, and then commit
    suicide thereafter.
    9.    . . . [A]fter leaving the home of . . . Richard A. Carly,
    Terry L. McCutcheon arrived at her home . . . at around
    10:55 p.m.
    10. On September 26, 2013, around 10:55 p.m., Terry L.
    McCutcheon made a cell phone call from her residence to . . .
    Richard A. Carly, to express to him that she had arrived at her
    home, and during the conversation, the call was terminated
    unexpectedly.
    11. . . . [Carly] believes that the decedent approached Terry
    while she was on the phone talking to [Carly] in order to kill her.
    12. Sometime during or after the call made by Terry L.
    McCutcheon to Richard A. Carly on September 26, 2013,
    decedent physically assaulted Terry L. McCutcheon and then shot
    her twice in the upper torso causing her death. This occurred on
    the main floor where her bedroom was located.
    13. After      said   phone    call  had  been disconnected,
    Richard A. Carly attempted to reach Terry L. McCutcheon by
    calling her back, but received no answer.
    14. . . . [A]s a result of not being able to reach
    Terry L. McCutcheon by telephone, . . . Richard A. Carly[] drove
    to [Terry McCutcheon’s residence] from his residence to talk to
    Terry L. McCutcheon. He arrived at Terry’s residence at about
    11:45 p.m.
    15. On September 26, 2013, at approximately 11:45 p.m., . . .
    Richard A. Carly[] approached the front door to the residence of
    Terry L. McCutcheon and rang the door bell a couple times but
    received no answer.
    16. . . . [A]s a result of receiving no answer, [Carly] became
    concerned and put his hand on the doorknob of the front door in
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    order to enter and the door was suddenly pulled inward by
    decedent who grabbed [Carly] by his shirt and pulled him into
    the home.
    17. At the time that decedent pulled [Carly] into the home,
    decedent was screaming, swearing, incoherent, and acting
    “crazy.”
    18. . . . [O]nce [Carly] was inside the home, a fight ensued
    between the two and at the time, decedent continued to have
    the gun in his hand, which gun decedent apparently had shot
    and killed Terry L. McCutcheon, and was going to use to commit
    suicide.
    19. . . . [A] struggle ensued between decedent and [Carly]
    thereby knocking things around, and in the process decedent
    negligently, carelessly, and recklessly caused the weapon to be
    fired which struck [Carly] in the face inflicting the injuries and
    damages as are more fully hereinafter set forth.
    20. . . . [D]uring the struggle, [Carly] believes that other shots
    were carelessly, negligently and recklessly fired by decedent
    striking various parts of the interior of the residence and exiting
    therefrom.
    21. All of the injuries and damages sustained by . . .
    Richard A. Carly[] were solely and wholly, directly and
    proximately caused by the negligence, carelessness and
    recklessness of the decedent, Harold Eugene McCutcheon, Jr., as
    follows:
    a. In carelessly and recklessly causing a firearm to be
    discharged thereby striking [Carly].
    b. In failing to regard the safety and well being of [Carly] and
    engaging in reckless conduct.
    c. In evidencing a reckless disregard for the safety of [Carly].
    d. In recklessly discharging a firearm.
    e. In breaching a duty of care decedent owed to [Carly].
    f. In failing to appreciate and realize that there was a strong
    probability of harming [Carly] and using conduct that created
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    an unreasonable risk of physical harm to [Carly].
    g. In negligently tossing his arm around in which hand the
    gun was contained thereby recklessly shooting off various
    rounds in and about the room where [Carly] and decedent
    were struggling, one such round striking [Carly].
    h. In being mentally disturbed to the extent that decedent
    needed or was undergoing mental treatment at the time.
    i. In possibly being under the influence of alcohol and/or
    drugs at said time.
    Complaint, Carly v. Moore, pp. 2-6. As a result of being shot in the face,
    Carly suffered “severe, serious and catastrophic injuries.”   
    Id. at 6.
    On September 26, 2013, the date of the shooting, McCutcheon was an
    insured under two policies issued by Erie.    One, a homeowner’s insurance
    policy (“Homeowner’s Policy”) stated:
    We will pay all sums up to the amount shown on the
    Declarations which anyone we protect becomes legally obligated
    to pay as damages because of bodily injury or property damage
    caused by an occurrence during the policy period. We will pay
    for only bodily injury or property damage covered by this policy.
    Homeowner’s Policy at 14 (bold type identifying defined terms deleted). The
    Homeowner’s Policy defined an “occurrence” as “an accident including
    continuous or repeated exposure to the same general harmful conditions.”
    
    Id. at 5.
    The Policy included the following exclusion:
    We do not cover under Bodily Injury Liability Coverage, Property
    Damage Liability Coverage, Personal Injury Liability Coverage
    and Medical Payments To Others Coverage:
    1. Bodily injury, property damage or personal injury expected
    or intended by anyone we protect even if:
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    a.     the degree, kind or quality of the injury or damage is
    different than what was expected or intended; or
    b.    a different person, entity, real or personal property
    sustained the injury or damage than was expected or
    intended.
    We do cover reasonable acts committed to protect persons
    and property.
    
    Id. at 15
    (bold type identifying defined terms deleted).
    The other Erie policy was an excess liability policy (“Excess Policy”).
    This policy stated:
    We pay the ultimate net loss which anyone we protect becomes
    legally obligated to pay as damages because of personal injury
    or property damage resulting from an occurrence during this
    policy period. We will pay for only personal injury or property
    damage covered by this policy. This applies only to damages in
    excess of the underlying limit or Self-Insured Retention.
    Excess Policy at 4 (bold type identifying defined terms deleted). The Excess
    Policy defined “occurrence” as “an accident, including continuous or repeated
    exposure to conditions, which results in personal injury or property damage
    which is neither expected nor intended.” 
    Id. at 3.
        It included the following
    exclusion:   “We do not cover . . . personal injury or property damage
    expected or intended by anyone we protect. We do cover reasonable acts
    committed to protect persons or property.” 
    Id. at 4
    (bold type identifying
    defined terms deleted).
    On August 14, 2014, Erie filed this action for a declaratory judgment
    to determine whether it was obligated to provide coverage for the claims
    made against McCutcheon’s Estate in Carly’s complaint.         Trial Ct. Order,
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    5/31/16, at 3. The declaratory judgment action requested a declaration that
    Erie “has no duty to provide a defense, indemnity, or other coverage” to
    Moore, McCutcheon III, or the Estate “for the claims asserted against them
    in the [Carly’s suit], or any other claims arising from the September 26,
    2013 incident.” Compl., 8/14/14, at 9, ad damnum clause.
    On May 13, 2015, after the parties had engaged in discovery, Carly
    filed a motion for entry of summary judgment in his favor. Mot. for Summ.
    J., 5/13/15, at 11. On May 29, 2015, Erie filed a cross-motion for summary
    judgment, arguing that it “has no duty to defend Tracy L. Moore, Harold E.
    McCutcheon, III, or the McCutcheon Estate against the claims asserted
    against them” because Carly’s complaint “seeks damages resulting from acts
    that are excluded from coverage by” the Homeowner’s Policy and the Excess
    Policy.   Pl. Erie Ins. Exchange’s Mot. for Summ. J., 5/29/15, at 8-9, 11
    ¶¶ 20, 24, 30. Erie requested a declaration that Erie “has no duty to provide
    a defense, indemnity, or any other coverage to” Moore, McCutcheon III, or
    the Estate for claims asserted against them in Carly’s case “or any other
    claims arising from the September 26, 2013 incident[.]” 
    Id. at 12.
    On May 31, 2016,2 the trial court granted Erie’s motion and denied
    Carly’s motion. On June 15, 2016, the trial court formally entered judgment
    in favor of Erie and against Carly pursuant to Pa.R.C.P. 227.4.
    ____________________________________________
    2
    On June 24, 2015, between the dates when the parties filed their summary
    judgment motions and the trial court rendered its decision, Carly amended
    his complaint against the Estate. The record reflects that Carly notified the
    trial court of the amendment, see Pet. to Reschedule Argument, 7/15/15, ¶¶
    (Footnote Continued Next Page)
    -7-
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    On October 6, 2016, the trial court filed an opinion under Appellate
    Rule 1925(a) that substantially tracked its May 31, 2016 decision. In that
    opinion, the court stated: “the deliberate conduct of McCutcheon, Jr. on the
    night of September 26, 2013 did not constitute an ‘occurrence’ that would
    trigger coverage under the language of the homeowner’s policy and excess
    liability policy” and “coverage is barred pursuant to the respective
    exclusionary clause in both policies.” Tr. Ct. Op., 10/6/16, at 5. The court
    explained its decision with references to some of the facts adduced during
    discovery in the personal injury case:
    The shooting of Carly plainly resulted from human agency.
    Moreover, the prospect of injury from a gun firing during a
    physical struggle over that gun was no less plainly and
    reasonably anticipated. As such, while tragic, the shooting of
    Carly by McCutcheon, Jr. cannot fall within the definition of an
    accident. . . .
    _______________________
    (Footnote Continued)
    4-5, and Erie referenced the amended complaint in its subsequent filings,
    see Pl.’s Suppl. Br. in Supp. of Mot. for Summ. J. & Opp. to Def.’s Mot. for
    Summ. J., 9/1/15, at 1. But there is no indication that the amended
    complaint was ever made a part of the trial court record in this case, and the
    trial court’s opinion never references or cites to it. Although Carly included a
    copy of the amended complaint in the reproduced record (R. 1[a]-9[a]), the
    pleading does not appear in the certified record. Documents that never
    were part of the record in the trial court may not be placed in the
    reproduced record. In re Crespo, 
    738 A.2d 1010
    , 1013 n.2 (Pa. Super.
    1999); see Parr v. Ford Motor Co., 
    109 A.3d 682
    , 695 n.10 (Pa. Super.
    2014) (en banc), appeal denied, 
    123 A.3d 331
    (Pa.), cert. denied, 136 S.
    Ct. 557 (2015). Because it appears that Carly’s amended complaint was
    never placed into the trial court record, we will not consider it, and we order
    it stricken from the reproduced record. We note that because the amended
    complaint apparently bolstered Carly’s allegations that the shooting was
    negligent, our consideration of the amendment would not change our
    decision.
    -8-
    J-A12014-17
    McCutcheon, Jr. yanked open the door to Terry’s residence,
    forcibly pulled Carly inside by his shirt — itself a tortious act —
    and engaged in a physical struggle with him while holding a gun.
    McCutcheon, Jr. was “screaming and swearing” at the time.
    According to Carly, he grabbed McCutcheon, Jr.’s wrist in an
    attempt to try to get the gun off of him and the two men
    engaged in a physical fight during which a couple of shots were
    fired. (R.R. 14 at p. 4). McCutcheon, Jr. shot Carly in the face
    once. (R.R. 14 at p. 4). After Carly was shot and fell to the
    floor, McCutcheon, Jr. did not verbally indicate that he did not
    mean to injure Carly nor did he attempt to assist Carly in any
    way. Collectively, this evidence led this Court to the conclusion
    that McCutcheon, Jr. expected or intended to cause serious harm
    to Carly within the meaning of the homeowner’s policy and
    excess liability policy. Stated another way, McCutcheon, Jr.
    acted knowing that such consequences were substantially certain
    to result. Indeed, Carly’s own personal injury complaint makes
    clear that the type of injury suffered was a reasonably
    foreseeable consequence of McCutcheon, Jr.’s actions. In that
    complaint, Carly states that “there was a strong probability of
    harming [Carly]” and charges McCutcheon, Jr. with “using
    conduct that created an unreasonable risk of physical harm to
    [Carly].” (R.R. 1, Exhibit C at p. 5).
    
    Id. at 8-10.3
    On June 27, 2016, Carly filed a notice of appeal, and he now presents
    the following issues for our review:
    1.    Did the trial court err in granting summary judgment in
    favor of [Erie] and in finding that [Carly]’s injuries did not
    constitute an “occurrence” under the insurance contract as a
    matter of law?
    2.    Did the trial court err in granting summary judgment in
    favor of [Erie] and in finding that the exclusionary clause of the
    insurance contract applied due to an “intended” body injury
    caused by the insured?
    ____________________________________________
    3
    As we discuss below, the trial court’s “R.R.” citations are to numbered
    documents in the certified record. “R.R. 1, Exhibit C” is the complaint in the
    tort action. “R.R. 14” is Carly’s summary judgment motion.
    -9-
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    3.    Did the trial court err in granting summary judgment in
    favor of [Erie] and in finding that the exclusionary clause of the
    insurance contract applied due to “expected” bodily injury
    caused by the insured?
    4.    Did the trial court mistakenly apply public policy
    considerations to invalidate insurance coverage in this case?
    Carly’s Brief at 8-9 (suggested answers omitted).
    The Record
    Before addressing Carly’s issues, we lament the state of the record,
    which has encumbered our consideration of this appeal.
    Although, as we explain below, the insurance coverage issue must be
    decided by reviewing the factual allegations in Carly’s tort complaint in light
    of the terms of the insurance policies, both the parties and the trial court
    make frequent references to facts not included in that complaint.           In
    discussing such facts in its Rule 1925(a) opinion, the trial court provides
    citations to what it calls “the reproduced record” (abbreviated by the trial
    court as “R.R.”). See Tr. Ct. Op. at 2-5 & nn.1, 3. However, the citations
    are not to the actual reproduced record in this appeal. 4 Rather, upon closer
    review of the trial court’s opinion, it is apparent that the citations are to
    ____________________________________________
    4
    A “reproduced record” is a “portion of the record that has been reproduced
    for use in the appellate court.” Pa.R.A.P. 102. It is prepared by the
    appellant and contains copies of the parts of the certified record that the
    parties elect to provide to the appellate court to assist it in deciding the
    case. Pa.R.A.P. 2154(a); see also Pa.R.A.P. 2151, 2171. Except in cases
    with large records, in which the rules permit filing of a reproduced record to
    be deferred, see Pa.R.A.P. 2154(b), the reproduced record is filed together
    with the appellant’s brief. Pa.R.A.P. 2186(a). Because Carly did not file his
    brief and reproduced record in this case until December 22, 2016, the trial
    court’s October 6, 2016 opinion could not have cited to the reproduced
    record.
    - 10 -
    J-A12014-17
    numbered documents in the certified record compiled by the trial court for
    transmission to this Court’s prothonotary.5 In addition, they are not actual
    citations to record evidence, but instead are citations to recitations of facts
    set forth in motions filed by the parties.6
    The factual recitations in the motions cited by the trial court include
    citations to factual evidence, such as documents and deposition transcripts.
    See, e.g., Carly’s Motion for Summ. J. at 4 (citing deposition transcript and
    medical records).        The motions designate some of those materials as
    exhibits to the motions. But our review of the certified record reveals that it
    does not contain all of that evidence, and, in particular, does not contain the
    exhibits to Carly’s motion for summary judgment. One of the materials cited
    most often by the parties, the transcript of a deposition given by Carly in his
    tort action against McCutcheon’s Estate (in which Carly provided details
    about the events on the evening of the shooting), is among the missing
    items.    Omissions like these significantly impair our ability to consider an
    appeal.    See Smith v. Twp. of Richmond, 
    82 A.3d 407
    , 417 n.9 (Pa.
    ____________________________________________
    5
    The certified record is the official record of the case, consisting of the
    original papers and exhibits filed in the trial court, all transcripts of
    proceedings, and the trial court docket entries. Pa.R.A.P. 1921. The
    documents are numbered and assembled by the trial court’s clerk for
    transmission to the appellate court.        Pa.R.A.P. 1931(c).    Because a
    reproduced record contains only “portions” of the certified record, Pa.R.A.P.
    102, the reproduced record and the certified record are two different things,
    and it is incorrect to use the same terminology for both.
    6
    For example, when the trial court’s opinion states, “McCutcheon, Jr. shot
    Carly in the face once. (R.R. 14 at p. 4),” it is citing to page 4 of Carly’s
    motion for summary judgment, which contains a recitation of facts.
    - 11 -
    J-A12014-17
    2013) (lamenting similar issue in case before Supreme Court). They are a
    violation of our rules, under which —
    All involved in the appellate process have a duty to take steps
    necessary to assure that the appellate court has a complete
    record on appeal, so that the appellate court has the materials
    necessary to review the issues raised on appeal.         Ultimate
    responsibility for a complete record rests with the party raising
    an issue that requires appellate court access to record materials.
    Pa.R.A.P. 1921, Note.7       A failure to ensure that the record is complete risks
    waiver of appellate issues that are dependent on the missing items.8
    ____________________________________________
    7
    When faced with omissions from the certified record, our practice
    sometimes is to check with the trial court to assure that no materials were
    excluded from the certified record inadvertently.                  See, e.g.,
    Commonwealth v. O’Black, 
    897 A.2d 1234
    , 1238 (Pa. Super. 2006). See
    also Pa.R.A.P. 1921, Note (suggesting procedure to obtain missing
    documents from trial court). We made such an inquiry here, and were
    informed that the trial court had certified all materials that it had from this
    case. We remind counsel that assembly of a complete record “is not the
    responsibility of this [C]ourt.” 
    O’Black, 897 A.2d at 1238
    (quoted citation
    omitted).
    8
    See, e.g., Lundy v. Manchel, 
    865 A.2d 850
    , 855 (Pa. Super. 2004)
    (where appellant based claim on partnership dissolution agreement, but
    agreement did not appear in the certified record, claim was deemed
    waived); Eichman v. McKeon, 
    824 A.2d 305
    , 316 (Pa. Super. 2003)
    (where issue on appeal was whether trial court erred in failing to sanction
    defendant for alleged discovery violation, but documents necessary to
    evaluate that claim were absent from the record, issue was deemed waived),
    appeal denied, 
    839 A.2d 352
    (Pa. 2003). As the Note to Appellate Rule
    1921 points out, the responsibility for assuring that needed materials are
    included in the certified record rests with the party relying on those
    materials. Because that usually is the appellant — the party seeking relief
    from the adverse judgment in the trial court — we have frequently stated
    that the appellant bears this responsibility and risks waiving appeal rights by
    a failure to comply. See, e.g., Commonwealth v. Wint, 
    730 A.2d 965
    ,
    967 (Pa. Super. 1999); Pa.R.A.P. 1931, Expl. Cmt. – 2004. See also
    Commonwealth v. Almodorar, 
    20 A.3d 466
    , 467 (Pa. 2011) (discussing
    shared responsibility of appellant and trial court under Pa.R.A.P. 1931).
    - 12 -
    J-A12014-17
    On further review, we discovered that Carly included some of the
    missing materials — including a copy of the Carly deposition transcript — in
    the reproduced record he filed with his appellate brief.               That copy of the
    transcript is not identified as an exhibit to Carly’s summary judgment
    motion,9 but Erie has not objected to its validity. If that transcript and the
    other missing materials that Carly has included in the reproduced record had
    once been in the trial court record, we may consider them, even though they
    are   now    absent     from    the    certified      record.   Pa.R.A.P.    1921,    Note;
    Commonwealth v.            Brown,      
    52 A.3d 1139
    ,    1145   n.4   (Pa.    2012);
    Commonwealth v. Britt, 
    83 A.3d 198
    , 200 n.3 (Pa. Super. 2013).10
    Unfortunately, we cannot say with confidence whether these materials had
    once been filed with the trial court. Some of them are referenced by both
    Carly and Erie in their trial court submissions, suggesting that both parties
    assumed that they were properly before the trial court.                 But because the
    trial court cited only to the factual summaries in the parties’ motions, and
    not to the actual evidence, there is no clear indication in the record that the
    trial court received and considered these materials.
    ____________________________________________
    9
    The transcript (“Notes of Deposition Testimony of Richard Carly”) appears
    in the reproduced record immediately prior to the May 31, 2006 order
    granting summary judgment. Neither its sequence in the reproduced record
    (see Pa.R.A.P. 2175(a)(2) (requiring chronological arrangement)), nor its
    identification in the table of contents (see Pa.R.A.P. 2174(a) (references to
    exhibits), 2176(d) (exhibits to be “suitably noted”)) makes clear whether the
    transcript was filed with Carly’s summary judgment motion.
    10
    As discussed in note 
    2, supra
    , we may not consider documents (such as
    Carly’s amended complaint in the tort action) that are included in the
    reproduced record if they were never filed with the trial court.
    - 13 -
    J-A12014-17
    Because no party has raised this issue, and because we are unwilling
    to assume that the trial court would have based its decision on facts
    summarized in the parties’ motions without verifying those facts from a
    review of the evidence cited by the parties, we will assume that these
    materials were in fact filed with the trial court, even though they are now
    missing from the certified record. Our willingness to make this assumption
    is based in large part on the fact, as discussed below, that the controlling
    document that determines the nature of Carly’s claims in his tort case is his
    complaint, and that these other materials — although relied on by the
    parties and the trial court — should be extraneous to the legal analysis. If
    these materials played a more material role in this case, we might instead
    have had to remand this matter to the trial court so that the proper state of
    the record could be clarified.
    We have described the process by which we were required to chase
    down some of the cited materials in this case to illustrate the difficulties and
    delays that occur when our rules are not followed.         This Court’s heavy
    appellate docket does not afford us the ability to search for missing record
    items in each of our cases.      Compliance with the applicable rules should
    have obviated the record issues we encountered here. The requirements of
    our rules are not mere technicalities; their compliance helps to assure our
    efficient resolution of the matters before us.    All parties to an appeal are
    responsible for assuring that their case is presented to us in a manner that
    permits our efficient appellate review. We admonish counsel for the parties
    - 14 -
    J-A12014-17
    — and, particularly, counsel for Carly, as it is Carly’s materials that are
    missing here — to take greater care to comply with our rules in the future.
    The Merits
    The standards governing summary judgment are well established:
    When a party seeks summary judgment, a court shall enter
    judgment whenever there is no genuine issue of any material
    fact as to a necessary element of the cause of action or defense
    that could be established by additional discovery. A motion for
    summary judgment is based on an evidentiary record that
    entitles the moving party to a judgment as a matter of law. In
    considering the merits of a motion for summary judgment, a
    court views the record in the light most favorable to the
    nonmoving party, and all doubts as to the existence of a genuine
    issue of material fact must be resolved against the moving party.
    Finally, the court may grant summary judgment only when the
    right to such a judgment is clear and free from doubt. An
    appellate court may reverse the granting of a motion for
    summary judgment if there has been an error of law or an abuse
    of discretion.
    Penn-America Ins. Co. v. Peccadillos, Inc., 
    27 A.3d 259
    , 264 (Pa.
    Super.) (en banc) (citation omitted), appeal denied, 
    34 A.3d 832
    (Pa.
    2011).
    Carly’s first three issues all concern interpretation of the Homeowner’s
    Policy and the Excess Policy and the Policies’ application to the facts alleged
    in Carly’s tort complaint. We therefore consider these issues together. Our
    resolution makes it unnecessary to address Carly’s fourth issue.
    We stated the governing law in Penn-America:
    An insurer’s duty to defend and indemnify the insured may be
    resolved via declaratory judgment actions. In such actions,
    the allegations raised in the underlying complaint alone fix
    the insurer’s duty to defend. As this Court has summarized:
    - 15 -
    J-A12014-17
    The duty to defend is a distinct obligation, separate and
    apart from the insurer’s duty to provide coverage.
    Moreover, the insurer agrees to defend the insured against
    any suit arising under the policy even if such suit is
    groundless, false, or fraudulent. Since the insurer agrees
    to relieve the insured of the burden of defending even
    those suits which have no basis in fact, the obligation to
    defend arises whenever the complaint filed by the injured
    party may potentially come within the coverage of the
    policy.
    *     *      *
    The question of whether a claim against an insured is
    potentially covered is answered by comparing the four
    corners of the insurance contract to the four corners of the
    complaint.       See [Donegal Mut. Ins. Co. v.]
    Baumhammers, 
    595 Pa. 147
    , 
    938 A.2d 286
    , 290 (2007)
    (“The language of the policy and the allegations of the
    complaint must be construed together to determine the
    insurers’ obligation.”). . . .
    
    Penn-America, 27 A.3d at 265
    (internal quotation marks, brackets, and
    most citations omitted).
    Both Erie Policies provide coverage for injury or damage resulting from
    an “occurrence.”   The Homeowner’s Policy defines an “occurrence” as “an
    accident including continuous or repeated exposure to the same general
    harmful conditions.” Homeowner’s Policy at 5. The Excess Policy defines an
    “occurrence” as “an accident, including continuous or repeated exposure to
    conditions, which results in personal injury or property damage which is
    neither expected nor intended.”     Excess Policy at 3 (emphasis omitted).
    Both Policies exclude coverage for conduct that is “expected or intended” by
    the insured. Homeowner’s Policy at 15; Excess Policy at 4.
    - 16 -
    J-A12014-17
    Carly contends that the trial court “erred in granting summary
    judgment, finding that [his] injuries did not constitute an ‘occurrence’ as
    defined by the contract[s] and Pennsylvania law.” Carly’s Brief at 30. Carly
    continues:
    The Pennsylvania Supreme Court has defined “accident” within
    an insurance contract as “an unexpected and undesirable event
    occurring unintentionally, and that the key term in the definition
    of the ‘accident’ is ‘unexpected’ which implies a degree of
    fortuity.” Donegal Mut. Ins. Co. v. Baumhammers, 
    595 Pa. 147
    , 158, 
    938 A.2d 286
    , 292 (2007). “An injury therefore is not
    ‘accidental’ if the injury was the natural and expected result of
    the insured’s actions.” 
    Id. * *
         *
    In determining whether Erie has a duty to defend, th[is] Court
    must view the events from the perspective of the insured — in
    this case, McCutcheon. See State Farm Fire & Cas. Co. v.
    Estate of Mehlman, 
    589 F.3d 105
    , 111 (3d Cir. 2009) (“In
    determining whether [the plaintiff’s] injuries resulted from an
    accident, we must view the operative events from [defendant’s]
    perspective, for State Farm insured him not [plaintiff].”);
    
    Baumhammers, 595 Pa. at 159
    , 938 A.2d at 293 (“[W]e are
    required to determine whether, from the perspective of the
    insured, the claims asserted . . . present the degree of fortuity
    contemplated by the ordinary definition of ‘accident.’”).
    
    Id. at 31-32
    (alterations in original). Based on established definitions of the
    Policies’ terms under Pennsylvania law, Carly concludes that the trial court
    “erred in finding that Carly’s injuries did not qualify as an accident.” 
    Id. at 33.
    Erie answers that, while it agrees that the Policies limit coverage to
    harm caused by an “occurrence” during the policy period, Carly’s complaint
    “describes deliberate conduct as the cause of Carly’s harm, and such
    - 17 -
    J-A12014-17
    conduct does not constitute an ‘occurrence’ covered by the insurance
    policies.” Erie’s Brief at 14.
    The parties’ competing positions require us to decide how the Policies’
    terms apply to infliction of a gunshot wound during an altercation between
    two participants.   As some of the cases cited by Erie make clear, gunshot
    wounds commonly are inflicted deliberately, and the shooter generally
    expects and intends that the gunshot will inflict harm.      In the trial court’s
    words, “the prospect of injury from a gun firing during a physical struggle
    over that gun was . . . plainly and reasonably anticipated.” Tr. Ct. Op. at 7.
    But not all injuries from gun violence are intentional.           Firearms are
    dangerous instrumentalities, and although their danger makes the risk of
    potential harm foreseeable, the question whether an insurance policy covers
    injury from a gun does not turn merely on whether harm should have been
    “reasonably anticipated.” As we explained in United Servs. Auto. Ass’n v.
    Elitzky, 
    517 A.2d 982
    (Pa. Super. 1986), appeal denied, 
    528 A.2d 957
    (Pa. 1987):    “Insurance coverage is not excluded because the insured’s
    actions are intentional unless he also intended the resultant damage. The
    exclusion is inapplicable even if the insured should reasonably have foreseen
    the injury which his actions caused.”        
    Id. at 987
    (citation omitted).   In
    resolving whether the insurer had an obligation to defend, the Court in
    Elitzky summarized Mohn v. Am. Cas. Co. of Reading, 
    326 A.2d 346
    (Pa.
    1974):
    - 18 -
    J-A12014-17
    In Mohn, a beneficiary sought to recover on an insurance
    contract after the insured was fatally wounded by a policeman
    while fleeing from a burglary. The insurer disclaimed coverage,
    asserting that the insured’s injury was the reasonably
    foreseeable result of his own wrongful actions. The Supreme
    Court rejected this argument and held that coverage was not
    excluded. The Court ruled that the doctrine of for[e]seeability is
    inapplicable to the interpretation of insurance contracts. The
    Court agreed with reasoning similar to that employed [in
    Continental Western Ins. Co. v. Toal, 
    244 N.W.2d 121
    (Minn.
    1976)]. Both courts held that the interpretation of an insurance
    contract is controlled by the intention of the parties and technical
    legal concepts such as for[e]seeability are little help in
    understanding an insured’s 
    intent. 517 A.2d at 987
    . Quoting Nationwide Mut. Ins. Co. v. Hassinger, 
    473 A.2d 171
    , 175 (Pa. Super. 1984), we added: “intent means that the ‘actor
    desired to cause the consequences of his act’ or that he acted knowing such
    consequences were ‘substantially certain to result . . . 
    .” 517 A.2d at 989
    .
    Thus, to decide the question before us, we must look not to abstract
    notions about the reasonably foreseeable results of gun violence but to the
    specific events that gave rise to Carly’s injuries as a result of McCutcheon’s
    brandishing of a firearm. We must determine from those events whether it
    is so clear that McCutcheon “desired to cause the consequences of his act”
    or had such knowledge that those consequences “were substantially certain
    to result” that, as a matter of law, we may deem his conduct intentional and
    outside the coverage provided under Erie’s Policies.
    In addressing this issue, at least insofar as it relates to Erie’s duty
    under the Policies to provide McCutcheon’s Estate with a defense to Carly’s
    lawsuit, we must consider “the allegations raised in [Carly’s] complaint
    - 19 -
    J-A12014-17
    alone.”    
    Penn-America, 27 A.3d at 265
    (emphasis added).11          “Since the
    insurer agrees to relieve the insured of the burden of defending even those
    suits which have no basis in fact, the obligation to defend arises whenever
    the complaint filed by the injured party may potentially come within the
    coverage of the policy.” State Farm Fire & Cas. Co. v. DeCoster, 
    67 A.3d 40
    , 45 (Pa. Super. 2013) (citation omitted). Therefore —
    [I]t is not the actual details of the injury, but the nature of the
    claim which determines whether the insurer is required to
    defend. In making this determination, the factual allegations of
    the underlying complaint against the insured are to be taken as
    true and liberally construed in favor of the insured.
    
    Id. at 4
    6 (citation omitted). Thus, as Erie points out, we may not consider
    facts outside of the allegations in Carly’s pleading, even though some of
    those facts were adduced through discovery in Carly’s case. See Kvaerner
    Metals Div. v. Commercial Union Ins. Co., 
    908 A.2d 888
    , 896-97 (Pa.
    2006); Mut. Benefit Ins. Co. v. Haver, 
    725 A.2d 743
    , 747 (Pa. 1999).12
    Instead, we focus only on Carly’s complaint.
    ____________________________________________
    11
    An insurer’s duty to indemnify is not as broad as its duty to defend, and in
    assessing the duty to indemnify, “we are not limited to the claims pled.”
    Wolfe v. Ross, 
    115 A.3d 880
    , 890 (Pa. Super.) (en banc), appeal denied,
    
    125 A.3d 408
    (Pa. 2015). On the facts of this appeal, Erie does not argue
    that there is a difference between its duty to defend and to indemnify, and
    we therefore do not analyze the issues separately here.
    12
    Of course, evidence obtained through discovery may be used to seek
    summary judgment in the tort action, and, if such a motion successfully
    removes all insured claims from the case, the insurer will no longer have a
    duty to defend. But until the proceedings in the tort case “confine the claim
    to a recovery excluded from the policy,” 
    Penn-America, 27 A.3d at 265
    ,
    the insurer remains obligated to defend, regardless of what the discovery
    reveals.
    - 20 -
    J-A12014-17
    Carly’s complaint alleges that after writing a note to his children
    stating what he intended to do, McCutcheon went to the home of his former
    wife Terry to kill her and then commit suicide. Complaint, Carly v. Moore,
    ¶¶ 5, 8-9, 11-12. After McCutcheon killed Terry, Carly arrived at the home
    and rang the doorbell. 
    Id. ¶ 15.
    When no one answered, Carly put his hand
    on the doorknob to try to open it and “was suddenly pulled inward by
    [McCutcheon,] who grabbed [Carly] by his shirt and pulled him into the
    home.” 
    Id. ¶ 16.
    McCutcheon had a gun in his hand, and was “screaming,
    swearing, incoherent, and acting ‘crazy.’”       
    Id. ¶¶ 17-18.
        Carly and
    McCutcheon then fought, and during their struggle, McCutcheon “toss[ed]
    . . . around” the arm in which he held the gun, “thereby recklessly shooting
    off various rounds in and about the room where [McCutcheon and Carly]
    were struggling.”   
    Id. ¶¶ 18-19,
    21(g).     McCutcheon “knock[ed] things
    around” and fired the gun “negligently, carelessly, and recklessly.” 
    Id. ¶ 19.
    The gunshots hit “various parts of the interior of the residence,” and one of
    the shots hit Carly in the face, causing his injuries.   
    Id. ¶¶ 19-20.
      Carly
    alleges that “[a]ll of the injuries and damages sustained by [him] were
    solely and wholly, directly and proximately caused by the negligence,
    carelessness and recklessness of [McCutcheon].” 
    Id. ¶ 21.
    These allegations, when “taken as true and liberally construed in favor
    of the insured,” 
    DeCoster, 67 A.3d at 46
    , set forth a claim that McCutcheon
    accidentally shot Carly while he waived around his gun during their struggle.
    They allege a chaotic brawl in which McCutcheon fired his gun wildly while
    - 21 -
    J-A12014-17
    trying to fight Carly off. The alleged events fit the Policies’ definitions of a
    covered “occurrence,” rather than conduct deliberately intended to inflict
    harm.
    Erie contends that the repeated descriptions of McCutcheon’s conduct
    in Carly’s complaint as “negligent” and “careless” are not determinative
    here, as it is the alleged facts that control, and not the language of an “artful
    pleading.”   Erie’s Brief at 13 (citing 
    Haver, 725 A.2d at 745
    ). We agree.
    The legal terminology used by Carly in pleading his case cannot control the
    outcome. What does control is that, contrary to Erie’s argument, the facts
    Carly pleads fairly portray a situation in which injury may have been inflicted
    unintentionally. As the trial court observed, it is impossible to “know with
    certainty what McCutcheon, Jr.’s state of mind was that night,” Order,
    5/31/16, at 7, and it may be that McCutcheon actually intended to shoot
    Carly in the face. But Carly’s complaint alleges otherwise, and we are bound
    to accept Carly’s factual allegations as true.     We have no reason to do
    otherwise. The allegations make clear that McCutcheon went to his former
    wife’s home to kill her and himself — not Carly; indeed, they make clear that
    Carly’s arrival at the home was totally unplanned and unexpected.
    Moreover, there is nothing in the complaint to suggest that McCutcheon
    knew that Carly was his ex-wife’s boyfriend and would therefore have had
    that motivation to deliberately shoot him.        The trial court’s labeling of
    McCutcheon’s shooting of Carly as “deliberate conduct,” Tr. Ct. Op. at 5,
    does not match the allegations of the complaint.
    - 22 -
    J-A12014-17
    The facts alleged by Carly bear no resemblance to those of the willful
    assault cases on which Erie relies. In Ohio Cas. Grp. v. Bakaric, 
    513 A.2d 462
    (Pa. Super. 1986), appeal denied, 
    520 A.2d 1384
    (Pa. 1987), in which
    the insured shot his wife as he pressed the barrel of his gun to her face while
    pushing her from his car, the holding that there was no coverage was based
    on a finding at trial that the husband expected to inflict his wife’s injuries
    when he pointed his gun at her. See 
    id. at 464.
    In Erie Ins. Co. v. Fidler,
    
    808 A.2d 587
    , 589-90 (Pa. Super. 2002), the insured threw his victim
    against a wall, intending to assault him; we held that an allegation that the
    insured did not intend to inflict the resulting injuries could not bring that
    case within the policy. Here, Carly’s pleading alleges erratic gunfire in the
    course of an unplanned struggle. The Policies cover such an occurrence.
    In reaching its contrary conclusion, the trial court said that “the facts
    that [it] relied upon to make its determination come from Carly’s personal
    injury complaint, Carly’s pleadings and motions, and Carly’s deposition
    testimony.” Tr. Ct. Op. at 8.13 As we have discussed, it was error for the
    trial court to base its decision on anything other than Carly’s complaint and
    ____________________________________________
    13
    The court’s opinion cited to the following documents in the certified
    record: “R.R. 1, Exhibit C,” Carly’s personal injury complaint; “R.R. 14,”
    Carly’s summary judgment motion; “R.R. 17,” Carly’s brief in support of his
    summary judgment motion; and “R.R. 20,” Carly’s rebuttal brief in support
    of summary judgment. The court also cited to “R.R. 16,” which it identified
    in parentheses as Carly’s deposition. But in the record certified to this Court
    by the trial court, the document numbered 16 is Erie’s summary judgment
    motion; the court’s citations to pages of document 16 correspond to pages
    of Erie’s motion that contain quoted excerpts from the Carly deposition
    transcript.
    - 23 -
    J-A12014-17
    the terms of Erie’s policies.       See 
    Kvaerner, 908 A.2d at 896-97
    ; Penn-
    
    America, 27 A.3d at 265
    .           We note, however, that even though the trial
    court’s factual recitation contains details of the September 16, 2013 events
    that are not included in Carly’s complaint, none of those details alters Carly’s
    basic narrative, which is that he was shot as McCutcheon waived around his
    gun during his and Carly’s altercation.14 The trial court erred in concluding
    that this narrative failed to allege events within the scope of coverage under
    Erie’s policies.
    ____________________________________________
    14
    The trial court’s recitation omits some of Carly’s factual allegations (such
    as those in Paragraphs 19, 20, and 21(g) of the complaint) that describe
    wild gunfire during the altercation and support the averment that the
    shooting was not a deliberate act. The trial court describes the altercation
    between Carly and McCutcheon as follows:
    Having received no answer to ringing the doorbell, Carly put his
    hand on the door knob to enter the residence when the door was
    yanked open by McCutcheon, Jr. who then grabbed Carly by his
    shirt and forcibly pulled him inside. (R.R. 1, Exhibit C at p. 4;
    R.R. 14 at p. 3; R.R. 17 at p. 1). McCutcheon, Jr. was holding a
    gun that unbeknownst to Carly, he had used to murder Terry,
    and he was “swearing and screaming like a maniac.” (R.R. 1,
    Exhibit C at p. 4; R.R. 14 at p. 3; R.R. 16 at p. 7 (Carly
    Deposition); R.R. 17 at pp. 1-2; R.R. 20 at p. 2). A struggle
    between Carly and McCutcheon, Jr. ensued during which Carly
    was shot in the face. (R.R. 1, Exhibit C at p. 5; R.R. 14 at p. 4;
    R.R. 17 at p. 2). According to Carly’s deposition testimony, he
    fell to the floor exclaiming “You shot me. Are you crazy?” (R.R.
    16 at p. 7 (Carly Deposition)). To which, McCutcheon, Jr.
    responded, “You’re fucking right I am. Oh, well. Lay there and
    bleed like a deer; like a fucking deer.” (R.R. 16 at p. 7 (Carly
    Deposition)).
    Tr. Ct. Op. at 2-3 (footnote omitted). The trial court adds, “According to
    Carly, he grabbed McCutcheon, Jr.’s wrist in an attempt to try to get the gun
    off of him and the two men engaged in a physical fight during which a couple
    of shots were fired. (R.R. 14 at p. 4). McCutcheon, Jr. shot Carly in the face
    once. (R.R. 14 at p. 4).” 
    Id. at 10.
    - 24 -
    J-A12014-17
    In explaining its decision, the trial court noted that McCutcheon
    “yanked open the door to Terry’s residence” and “forcibly pulled Carly inside
    by his shirt,” conduct that the court says was “itself a tortious act.” Tr. Ct.
    Op. at 9. We fail to see how this fact proves that McCutcheon shot Carly
    intentionally. Carly arrived at Terry McCutcheon’s house unexpectedly, and,
    after no one answered the doorbell, he grabbed the doorknob to try to enter,
    provoking McCutcheon’s reaction of opening the door and grabbing Carly.
    Notably, McCutcheon did not react by opening the door and shooting Carly in
    the doorway.    McCutcheon’s yanking of Carly into the house may have
    qualified as an assault, an intentional act, but Carly has not sued
    McCutcheon’s Estate for that act; he sued for what happened later.
    The trial court also stated that the struggle began when Carly tried to
    grab McCutcheon by the wrist in an attempt to disarm him. Tr. Ct. Op. at
    10. Although it was error for the court to rely on this fact because it is not
    in Carly’s complaint, this fact also fails to show that McCutcheon shot Carly
    deliberately.   Rather, viewing the operative events from McCutcheon’s
    perspective, see Donegal Mut. Ins. Co. v. Baumhammers, 
    938 A.2d 286
    ,
    293 (Pa. 2007), Carly’s initiation of the struggle suggests that McCutcheon
    may have fired shots defensively to ward off Carly.
    Apparently again relying improperly on facts from Carly’s deposition,
    the trial court next says, “After Carly was shot and fell to the floor,
    McCutcheon, Jr. did not verbally indicate that he did not mean to injure
    Carly nor did he attempt to assist Carly in any way.” Tr. Ct. Op. at 10. This
    - 25 -
    J-A12014-17
    observation may be true, but there is no requirement that an insured
    disclaim an intent to harm in order to be entitled to insurance coverage. We
    see nothing in Carly’s account of McCutcheon’s conduct after the shooting to
    suggest that McCutcheon shot Carly deliberately.             Rather, even though
    McCutcheon had just struggled with Carly and Carly now lay on the floor
    wounded and exposed, McCutcheon did not shoot Carly again; instead, he
    said he would leave Carly on the floor bleeding, an indication of indifference
    to Carly’s fate. We repeat, however, that Carly’s account at his deposition is
    not controlling here; all that matters is what Carly alleged in his complaint.
    Because the complaint alleges that the shooting of Carly was
    accidental,    the    shooting    must     be   considered   an   “event   occurring
    unintentionally” that is within the coverage of the Policies. 
    Baumhammers, 938 A.2d at 292
    . And because, under the allegations, McCutcheon did not
    “intend[] the resultant damage,” the exclusions do not apply. 
    United, 517 A.2d at 987
    .         We therefore hold that Erie has a duty to defend the
    defendants in Carly’s tort action. Accordingly, we vacate the judgment
    declaring that Erie has a duty neither to defend nor indemnify the
    defendants,15 reverse the order granting summary judgment in favor of Erie,
    and remand to the trial court for entry of a summary judgment in favor of
    Carly.
    ____________________________________________
    15
    Of course, whether Erie ultimately has an obligation to indemnify the
    defendants depends on the outcome of the tort action and the basis for any
    judgment against the defendants in that action.
    - 26 -
    J-A12014-17
    Judgment vacated. Order granting summary judgment in favor of Erie
    reversed.   Declaration regarding coverage reversed.   Case remanded for
    disposition in accordance with this opinion.   Pages 1 to 9 of Reproduced
    Record stricken. Jurisdiction relinquished.
    Judgment Entered.
    Joseph D. Seletyn, Esq.
    Prothonotary
    Date: 11/22/2017
    - 27 -