Michael L. Woodruff v. Stuart Gitlow, M.D. , 91 A.3d 805 ( 2014 )


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  •                                                       Supreme Court
    No. 2012-67-M.P.
    (NC 10-651)
    Michael L. Woodruff              :
    v.                       :
    Stuart Gitlow, M.D.              :
    NOTICE: This opinion is subject to formal revision before publication in
    the Rhode Island Reporter. Readers are requested to notify the Opinion
    Analyst, Supreme Court of Rhode Island, 250 Benefit Street, Providence,
    Rhode Island 02903, at Tel. 222-3258 of any typographical or other
    formal errors in order that corrections may be made before the opinion is
    published.
    Supreme Court
    No. 2012-67-M.P.
    (NC 10-651)
    Michael L. Woodruff                :
    v.                        :
    Stuart Gitlow, M.D.                :
    Present: Suttell, C.J., Goldberg, Flaherty, Robinson, and Indeglia, JJ.
    OPINION
    Justice Flaherty, for the Court. Does a physician who was hired by the Federal
    Aviation Administration (FAA) to conduct an independent medical records review owe a duty of
    care to the subject of the review? In our opinion, under the situation presented in this case, he
    does not. The FAA engaged the defendant, Dr. Stuart Gitlow, to review the medical records of
    the plaintiff, Michael L. Woodruff, and to make a recommendation about the plaintiff’s fitness to
    have his medical certificate reinstated.    Woodruff had voluntarily surrendered his medical
    certificate to the FAA after a motor-vehicle accident that occurred in September 2008, and he
    sought reinstatement in 2009. Doctor Gitlow conducted his review of Woodruff’s medical
    records and concluded that Woodruff fell within the FAA’s regulatory definition for substance
    dependence. After the FAA denied the plaintiff’s application, Woodruff filed suit in Superior
    Court, alleging that Dr. Gitlow was negligent in making his report and that the FAA had relied
    on Dr. Gitlow’s conclusion to Woodruff’s detriment. A justice of the Superior Court denied the
    defendant’s motion for summary judgment, and Dr. Gitlow filed a petition for a writ of certiorari
    -1-
    with this Court, which we granted on September 10, 2012. For the reasons set forth in this
    opinion, we quash the order of the Superior Court.
    I
    Facts and Travel
    The plaintiff has been a commercial pilot since 1988, working as a crop duster in Kansas
    and other states. In September 2008, Woodruff was involved in a motor-vehicle accident, after
    which he surrendered his second-class medical certificate at the request of the FAA. In addition
    to other requirements, the FAA requires that, to be eligible to pilot commercial aircraft, all pilots
    obtain and maintain a valid medical certificate.        See 14 C.F.R. § 61.3(c) (2014).        After
    recovering from the effects of the 2008 accident, Woodruff sought reinstatement from the FAA.
    After he had reviewed Woodruff’s medical records, the FAA’s chief psychiatrist, Dr.
    Charles Chesanow, concluded that Woodruff met the FAA criteria for alcohol dependence,
    which would necessitate treatment and recovery to the satisfaction of the Federal Air Surgeon
    before Woodruff could receive the medical certificate. Doctor Chesanow requested that the FAA
    refer Woodruff’s medical records to Dr. Gitlow, a psychiatrist, to determine if he concurred with
    Dr. Chesanow’s opinion. As a result, the FAA retained defendant as a medical consultant to
    review certain medical documents and opine whether Woodruff met the FAA’s criteria for
    alcohol dependence.
    In July 2009, the FAA provided Dr. Gitlow with portions of what were purported to be
    plaintiff’s hospital, medical, and driving records, along with FAA forms that had been filled out
    by Woodruff. When he was later deposed, Dr. Gitlow testified that the records that he had
    received were only a “fraction” of plaintiff’s entire file, that he did not physically examine
    Woodruff, and that he made his conclusions based solely on the documents that the FAA had
    -2-
    provided to him. 1 After reviewing the documents, Dr. Gitlow submitted his analysis to Dr.
    Chesanow on August 10, 2009. In it, Dr. Gitlow ultimately concurred that Woodruff was
    substance dependent as that condition is defined by the FAA regulations.
    On November 24, 2010, plaintiff filed suit in Superior Court, alleging that Dr. Gitlow’s
    evaluation had been negligently performed and that his report caused the FAA to deny
    Woodruff’s application to renew his medical certificate. Woodruff further alleged that because
    he failed to regain his medical certificate, he was unable to resume working as a crop duster. On
    October 19, 2011, after both sides had engaged in discovery, Dr. Gitlow filed a motion for
    summary judgment in which he argued that there were no genuine issues of material fact and that
    he was entitled to judgment as a matter of law for two reasons. First, Dr. Gitlow argued that he
    did not owe Woodruff a duty of care, and second, Dr. Gitlow maintained that he had immunity
    because his report was protected by this state’s Anti-SLAPP statute pursuant to G.L. 1956 § 9-
    33-1.
    After hearing argument from the parties on January 3, 2012, a justice of the Superior
    Court denied Dr. Gitlow’s motion for summary judgment. The trial justice concluded that there
    was a material issue of fact “as to what Dr. Gitlow’s relationship, if any, was to the plaintiff in
    1
    The files Dr. Gitlow reviewed included a number of documents, some of which supported Dr.
    Gitlow’s ultimate conclusion, but also some that contained inaccuracies. For example, Dr.
    Gitlow reviewed an FAA form 8500-8, ironically prepared and signed by Woodruff, indicating
    that Woodruff had been arrested for driving under the influence in March 1988. The file also
    included a 2004 Alcohol and Drug Safety Action Program (ADSAP) evaluation in which
    Woodruff indicated that he regularly consumed significant quantities of alcohol. On the other
    hand, in making his report, Dr. Gitlow relied upon infractions in the provided driving records
    that were alleged to be Woodruff’s, but were clearly those of an unrelated third party. Because
    the only question before this Court is whether Dr. Gitlow owed a duty of care to Woodruff, we
    need not address whether Dr. Gitlow was in any way negligent in the preparation of the report.
    -3-
    the context of this so-called records review.” 2 The trial justice conceded that the parties did not
    have a direct physician-patient relationship and that Dr. Gitlow had not physically examined
    Woodruff, but he nonetheless determined that there was authority under the Restatement
    (Second) Torts § 552 (1977) to conclude that a duty might arise in situations like the one present
    here. On February 23, 2012, Dr. Gitlow filed a petition for a writ of certiorari to this Court,
    which we granted on September 10, 2012. In the order granting certiorari, we directed the
    parties to address whether, in this case, Dr. Gitlow, whom the FAA had hired to prepare a
    medical report, owed Woodruff a duty of care in the preparation of the report. 3
    Before this Court, defendant presses three arguments. First, Dr. Gitlow argues that the
    trial justice erred when he held that there was a genuine issue of material fact as to the parties’
    relationship. Second, Dr. Gitlow maintains that he did not owe Woodruff a duty of care to
    accurately reach or report the conclusions of his records review. Finally, defendant asserts that
    his statements to the FAA are protected by the Anti-SLAPP statute.
    2
    We pause to note that in his amended complaint, Woodruff did not claim Dr. Gitlow had
    committed medical malpractice, but only that he had been negligent in compiling his report.
    Neither party has asserted that Dr. Gitlow had entered into a doctor-patient relationship with
    Woodruff. The existence of a doctor-patient relationship is a significant consideration in a
    medical-malpractice action, but is less relevant for a simple negligence claim. See Vigue v. John
    E. Fogarty Memorial Hospital, 
    481 A.2d 1
    , 6 (R.I. 1984) (discussing that at common law
    malpractice was consistently applied solely to the negligence of physicians and surgeons).
    3
    The order granting the petition for the writ of certiorari says:
    “The parties are directed to address in their Rule 12A
    statements the issue, amongst others which the petitioner may
    deem it appropriate to raise, of whether in the circumstances of this
    case the petitioner, in preparing a medical report concerning the
    respondent at the request of, and for presentation to, a federal
    agency, owed the said respondent a duty of care in its preparation,
    which duty, if not adhered to, could furnish the basis for the
    imposition of liability for [the] petitioner’s alleged negligence.”
    -4-
    II
    Standard of Review
    “Our review of a case on certiorari is limited to an examination of ‘the record to
    determine if an error of law has been committed.’” State v. Poulin, 
    66 A.3d 419
    , 423 (R.I. 2013)
    (quoting State v. Greenberg, 
    951 A.2d 481
    , 489 (R.I. 2008)). “Questions of law * * * are not
    binding upon the [C]ourt and may be reviewed to determine what the law is and its applicability
    to the facts.” Huntley v. State, 
    63 A.3d 526
    , 530-31 (R.I. 2013) (quoting State v. Shepard, 
    33 A.3d 158
    , 163 (R.I. 2011)).      We will reverse only when we find that the hearing justice
    committed an error of law. 
    Id. When we
    grant certiorari after a denial of a motion for summary judgment, “our review is
    governed by the same standard of review that applies to a grant of summary judgment.” Plunkett
    v. State, 
    869 A.2d 1185
    , 1187 (R.I. 2005) (citing McKinnon v. Rhode Island Hospital Trust
    National Bank, 
    713 A.2d 245
    , 247 (R.I. 1998)). “It is well established that this Court reviews a
    trial justice’s decision to grant summary judgment de novo, ‘employing the same standards and
    rules used by the [trial] justice.’” Reynolds v. First NLC Financial Services, LLC, 
    81 A.3d 1111
    ,
    1115 (R.I. 2014) (quoting Inland American Retail Management LLC v. Cinemaworld of Florida,
    Inc., 
    68 A.3d 457
    , 461 (R.I. 2013)). Therefore, “if, ‘after viewing the evidence in the light most
    favorable to the nonmoving party, [we conclude] that there is no genuine issue of material fact to
    be decided and that the moving party is entitled to judgment as a matter of law,’ we will affirm
    the judgment.” 
    Id. (quoting Cinemaworld
    of Florida, 
    Inc., 68 A.3d at 461
    ).
    -5-
    III
    Discussion
    A
    Genuine Issues of Material Fact
    Before this Court, Dr. Gitlow first argues that the trial justice committed reversible error
    when he found that the extent of the relationship between Woodruff and Dr. Gitlow was a
    genuine issue of material fact and that, as a result, he was precluded from granting the motion for
    summary judgment. Doctor Gitlow contends that the facts of the case are not in dispute: the
    FAA retained Dr. Gitlow to review certain medical records and render an opinion as to whether
    Woodruff was chemically dependent; Dr. Gitlow based his opinion solely on the records the
    FAA presented to him; and Dr. Gitlow never physically examined Woodruff or had any contact
    with him whatsoever. Neither before this Court, nor in the Superior Court has Woodruff offered
    competent evidence to dispute Dr. Gitlow’s statements of fact or even disagree with Dr. Gitlow’s
    version of the facts. Generally, if the nonmoving party does not dispute the facts, we will
    determine if the moving party is entitled to judgment as a matter of law. See Boucher v.
    McGovern, 
    639 A.2d 1369
    , 1374 (R.I. 1994).
    However, in this case, the trial justice determined that there was an issue of material fact
    surrounding whether a physician-patient relationship existed between the parties. “Rule 56(c) of
    the Superior Court Rules of Civil Procedure authorizes a trial justice to grant a motion for
    summary judgment when no genuine issue of material fact to be resolved exists.” Rhode Island
    Hospital Trust National Bank v. Dudley Service Corp., 
    605 A.2d 1325
    , 1328 (R.I. 1992). The
    trial justice makes this determination after he reviews “the affidavits, pleadings, and other
    relevant documents in the case in the light most favorable to the opposing party.” 
    Id. Because -6-
    our standard of review is de novo, we also may scrutinize the record to determine the existence
    of genuine issues of material fact, and if we find none, we may reverse the trial justice’s denial of
    the motion for summary judgment. 
    Id. Whether the
    establishment of a physician-patient relationship is a question of fact to be
    determined by the jury or a matter of law to be determined by the court is an issue of first
    impression for the Court. Our review of the approach taken by other jurisdictions reveals that
    the majority of jurisdictions have held that in medical malpractice and negligence cases, the
    existence of a physician-patient relationship is a question of fact for the jury. See Wolf v.
    Fauquier County Board of Supervisors, 
    555 F.3d 311
    , 320 (4th Cir. 2009) (holding, under
    Virginia law, that the existence of a physician-patient relationship is a question of fact); Garcia v.
    City of Boston, 
    115 F. Supp. 2d 74
    , 78 (D. Mass. 2000) (holding, under Massachusetts law, that
    the existence of a relationship is a question of fact), aff’d, 
    253 F.3d 147
    (1st Cir. 2001); Nold ex
    rel. Nold v. Binyon, 
    31 P.3d 274
    , 288 (Kan. 2001) (holding that the existence of a relationship is
    for a jury to decide). But see Dixon v. Siwy, 
    661 N.E.2d 600
    , 607 (Ind. Ct. App. 1996) (holding
    that the existence of a relationship is a legal question for the court to decide).
    We need not reach that question, however, to decide this case. Generally, summary
    judgment is inappropriate for negligence claims as they “should be resolved by trial in the
    ordinary manner.” DeMaio v. Ciccone, 
    59 A.3d 125
    , 130 (R.I. 2013) (quoting Gliottone v.
    Ethier, 
    870 A.2d 1022
    , 1028 (R.I. 2005)). This is “because of the peculiarly elusive nature of the
    concept of negligence.” 
    Gliottone, 870 A.2d at 1028
    (quoting Bland v. Norfolk and Southern
    Railroad Co., 
    406 F.2d 863
    , 866 (4th Cir. 1969)). Even if we were to conclude that this
    determination is a question for the jury, it is well settled that the trial justice may resolve the
    issue as a matter of law “if the facts suggest only one reasonable inference.” Berard v. HCP,
    -7-
    Inc., 
    64 A.3d 1215
    , 1218 (R.I. 2013) (quoting 
    DeMaio, 59 A.3d at 130
    ). This viewpoint
    comports with the approach of the Oklahoma Supreme Court on a motion for summary judgment
    in a medical malpractice case. Jennings v. Badgett, 
    230 P.3d 861
    (Okla. 2010). In that case, the
    court ruled that the existence of a physician-patient relationship is a question of fact; however,
    “[o]n a motion for summary judgment when the material facts are undisputed and the evidentiary
    materials and facts show one party is entitled to judgment, the court may decide the issue as a
    matter of law.” 
    Id. at 867.
    We disagree with the trial justice that there was a genuine issue of
    material fact and are of the opinion that the undisputed facts lead to only one reasonable
    conclusion. We conclude, as a matter of law, that the record does not establish a traditional
    physician-patient relationship. However, this conclusion does not end our inquiry because Dr.
    Gitlow, even in the absence of a traditional physician-patient relationship, may have nonetheless
    owed Woodruff a duty of reasonable care.
    B
    Was There a Duty?
    Doctor Gitlow next argues that he did not owe any duty of care to Woodruff because, as a
    physician retained by a third party to review records and render an opinion, he was not liable for
    any alleged lack of care in the conclusions he reported. To succeed on a negligence claim, “a
    plaintiff must establish a legally cognizable duty owed by a defendant to a plaintiff, a breach of
    that duty, proximate causation between the conduct and the resulting injury, and the actual loss
    or damage.” Wyso v. Full Moon Tide, LLC, 
    78 A.3d 747
    , 750 (R.I. 2013) (quoting Willis v.
    Omar, 
    954 A.2d 126
    , 129 (R.I. 2008)). Although generally it may be inappropriate to dispose of
    a negligence claim on summary judgment grounds, a court may resolve the duty element without
    a trier of fact because “the existence of a duty is nonetheless a question of law.” 
    Id. (citing Ouch
    -8-
    v. Khea, 
    963 A.2d 630
    , 633 (R.I. 2009)). “In the absence of such a duty, ‘the trier of fact has
    nothing to consider and a motion for summary judgment must be granted.’” 
    Id. (quoting Holley
    v. Argonaut Holdings, Inc., 
    968 A.2d 271
    , 274 (R.I. 2009)). We have not previously considered
    the duty, if any, that a doctor would owe to a patient when the doctor has been hired by a third
    party to provide an opinion about the patient based solely on the review of the patient’s records.
    In their papers to this Court, both parties point to several other jurisdictions that have addressed
    similar questions.
    1
    Jurisdictional Perlustration
    First, the majority of courts, primarily in cases sounding in medical malpractice, have
    held that doctors who have been engaged to perform an independent medical examination do not
    owe a duty of care to the patient because there is no physician-patient relationship. See, e.g.,
    Smith v. Radecki, 
    238 P.3d 111
    , 115 & n.13 (Alaska 2010) (concluding, after a review of other
    state analyses, that there was no physician-patient relationship and thus no duty of care);
    Martinez v. Lewis, 
    969 P.2d 213
    , 218-19 (Colo. 1998) (en banc) (holding that an independent
    evaluation did not give rise to a doctor-patient relationship and therefore no duty was owed);
    Erpelding v. Lisek, 
    71 P.3d 754
    , 760 (Wyo. 2003) (noting that the court’s conclusion of no duty
    is in accord with nearly every other jurisdiction that has reached the issue). Second, and more
    importantly for our purposes, in two circumstances, after concluding that no professional
    relationship existed between the examiner and examinee, some courts have found that there is a
    limited duty under common-law negligence. Those courts have reasoned that even when hired to
    conduct an independent evaluation, under common-law negligence principles, a doctor would
    still owe a duty to avoid causing harm to a patient. See Harris v. Kreutzer, 
    624 S.E.2d 24
    , 31
    -9-
    (Va. 2006); see also Dyer v. Trachtman, 
    679 N.W.2d 311
    , 314-17 (Mich. 2004) (finding, after a
    thorough review of the approach in other states, a limited duty to not cause harm to the patient).
    In Peace v. Weisman, 
    368 S.E.2d 319
    (Ga. Ct. App. 1988), the Department of Resources hired a
    physician to determine the plaintiff's fitness to return to work. In denying the patient’s medical
    malpractice claim, the court held as a matter of law that the parties did not establish a physician-
    patient relationship and that the doctor’s only duty to the patient under a theory of negligence
    “was to conduct the examination in such a manner as not to injure him.” 
    Id. at 321.
    Furthermore, a smaller number of courts have found that an independent medical
    examiner (IME) has a duty of reasonable care to diagnose serious or life-threatening medical
    conditions and to disclose such discovered conditions directly to the examinee. See, e.g., Daly v.
    United States, 
    946 F.2d 1467
    , 1470 (9th Cir. 1991) (holding, under Washington law, that even in
    the absence a doctor-patient relationship, a physician who conducted a pre-employment physical
    owed a duty to inform the examinee of identified abnormalities); Green v. Walker, 
    910 F.2d 291
    ,
    296 (5th Cir. 1990) (holding, under Louisiana law, that a pre-employment examination creates a
    limited doctor-patient relationship, obligating the doctor to inform the patient of any test results
    that pose an imminent danger to the patient’s physical or mental well-being); Stanley v.
    McCarver, 
    92 P.3d 849
    , 853 (Ariz. 2004) (en banc) (finding a limited duty of reasonable care for
    a physician, despite the existence of no formal relationship to the patient, to diagnose serious or
    life-threatening conditions).
    A striking difference, however, between those cases and the one before us on appeal is
    that Dr. Gitlow never examined Woodruff but merely reviewed the records provided to him by
    the FAA. In fact, our research has revealed only one case that bears even some resemblance to
    the one before us. In Rand v. Miller, 
    408 S.E.2d 655
    , 656 (W. Va. 1991), the Supreme Court of
    - 10 -
    West Virginia addressed liability in a medical-malpractice action when the physician was hired
    by the United States Postal Service (USPS) to review the medical records of a prospective
    employee and rendered an inaccurate report, resulting in the USPS not hiring the applicant. The
    court declined to answer “the question of whether a physician hired by an employer to examine
    an employee is totally immune from a malpractice action brought by the employee,” but did note
    that any relationship between the employee and the doctor is even more tenuous when there is no
    physical examination. 
    Id. at 658.
    Because the applicant filed a medical-malpractice claim,
    however, the court’s analysis centered on the existence of a doctor-patient relationship, which is
    irrelevant to our consideration. 
    Id. at 656-57.
    4
    Here, both parties characterize Dr. Gitlow’s actions as those of an IME even though no
    physical examination occurred.       Generally, when our jurisprudence has employed the term
    “independent” or “impartial medical examiner,” the cases have involved court-appointed IMEs
    under our workers’ compensation statutes. See Poudrier v. Brown University, 
    763 A.2d 632
    ,
    634 (R.I. 2000); see also Zecchino v. State, 
    520 A.2d 139
    , 140 (R.I. 1987) (discussing the
    employee’s election to have an impartial medical examiner appear before a workers’
    compensation committee for purposes of cross-examination). In all our cases involving the use
    of an IME, the examinee has submitted to a physical examination. In contrast, Woodruff
    predicates his claims on the purported negligence of Dr. Gitlow during his review of the FAA-
    provided files.
    Recognizing that he urges us to adopt what is a decidedly minority position, Woodruff
    argues that this Court should embrace the position taken by the Supreme Court of New Jersey in
    Reed v. Bojarski, 
    764 A.2d 433
    , 441 (N.J. 2001). We decline to do so. In 
    Reed, 764 A.2d at 4
        The complaint in this case is cast as one of simple negligence, not medical malpractice.
    - 11 -
    434-35, a physician, Bojarski, was hired by a third party to administer a pre-employment
    physical examination to Reed. During the examination, the physician became aware that the
    plaintiff had signs of lymphoma, but he did not convey that information to the employer, who
    had ordered the exam. 
    Id. at 435.
    Seven months later, an X-ray showed a large mass in the
    plaintiff’s mediastinum, and he was diagnosed with late-stage Hodgkins disease. 5 
    Id. The plaintiff
    passed away eight months later at the age of twenty-eight. 
    Id. Woodruff contends
    that
    the court in Reed held that an IME has a duty to perform professionally reasonable and
    competent examinations or diagnoses. But our review of Reed points to a more narrowly
    channeled duty.      The court based its decision on the state board of medical examiners’
    regulations which impose a duty that “includes and encompasses an affirmative obligation of
    disclosure in those circumstances where potentially life-threatening abnormalities or conditions
    are discovered during the course of examination.” 
    Reed, 764 A.2d at 4
    44. The court concluded
    that the IME owed the examinee a duty of care “to the extent of the examination and in
    communicating its outcome.” 
    Id. at 445.
    There can be no dispute that the facts of the case at bar
    do not remotely fall within the scope of this duty.      Doctor Gitlow conducted no physical
    examination, did not discover a life-threatening ailment, nor did he fail to disclose any such
    condition to the FAA. We question whether Woodruff’s claims would be colorable even in New
    Jersey.
    Our research reveals that very few courts have addressed physicians who, as here, have
    merely reviewed files.     These infrequent cases are rooted in determinations of whether an
    5
    “The mediastinum is that space lying within the chest. It is bounded on each side by the lung
    cavities. Within the mediastinum are found the heart, esophagus, the aorta[,] and vena cava.”
    Wilkinson v. Vesey, 
    110 R.I. 606
    , 611 n.3, 
    295 A.2d 676
    , 681 n.3 (1972).
    - 12 -
    agency’s denial of benefits, based on a file review, was arbitrary and capricious or whether the
    subsequent report filed by a file-only physician review is medically reliable. See Calvert v.
    Firstar Finance, Inc., 
    409 F.3d 286
    , 295 (6th Cir. 2005) (holding that a file review is not
    “inherently objectionable,” but “may * * * raise questions about the thoroughness and accuracy
    of the benefits determination”); Gannon v. Metropolitan Life Insurance Co., 
    360 F.3d 211
    , 214
    (1st Cir. 2004) (deciding that a nonexamining physician’s review of a claimant’s files was
    nonetheless medically reliable evidence). There appears to be little support in other jurisdictions
    to which we can look for guidance on this matter.
    2
    The Restatement (Second) Torts
    During the hearing on the motion for summary judgment, the trial justice said that there
    was authority in the Restatement (Second) Torts § 552 for the proposition that a duty arises in
    this type of situation.    Section 552 is entitled “Information Negligently Supplied for the
    Guidance of Others.” It says:
    “(1) One who, in the course of his business, profession or
    employment, or in any other transaction in which he has a
    pecuniary interest, supplies false information for the guidance of
    others in their business transactions, is subject to liability for
    pecuniary loss caused to them by their justifiable reliance upon the
    information, if he fails to exercise reasonable care or competence
    in obtaining or communicating the information.” 
    Id. at 126-27.
    Significantly, liability is limited “to loss suffered * * * by the person or one of a limited group of
    persons for whose benefit and guidance he intends to supply the information.” In this case, the
    person or group that engaged Dr. Gitlow and that was intended to benefit from his report was the
    FAA and not Woodruff. The FAA retained Dr. Gitlow, and there is neither evidence nor a claim
    that the FAA suffered a loss because of anything he may have done or failed to do.
    - 13 -
    Section 552(2)(b) of the restatement also limits liability to loss suffered “through reliance upon
    [the information] that he intends the information to influence or knows that the recipient so
    intends * * * .” The record simply does not support an assertion that Woodruff relied upon Dr.
    Gitlow’s report and suffered a loss due to that reliance. In our opinion, the trial justice’s use of
    § 552 of the restatement to discern a duty in this case was misplaced. 6
    3
    The Ad Hoc Approach
    Because our review of other jurisdictions has not provided direction in resolving this
    case, we will use our familiar ad hoc approach to decide whether Dr. Gitlow owed a duty to
    Woodruff. We determine whether a duty exists by “employ[ing] an ad hoc approach that ‘turns
    on the particular facts and circumstances of a given case.’” 
    Ouch, 963 A.2d at 633
    (quoting
    Benaski v. Weinberg, 
    899 A.2d 499
    , 502 (R.I. 2006)).           We consider “all relevant factors,
    including the relationship of the parties, the scope and burden of the obligation to be imposed
    upon the defendant, public policy considerations, and notions of fairness.” Gushlaw v. Milner,
    
    42 A.3d 1245
    , 1252 (R.I. 2012) (quoting Volpe v. Gallagher, 
    821 A.2d 699
    , 705 (R.I. 2003)).
    Although “[n]o clear-cut rule exists to determine whether a duty is in fact present in a particular
    case,” we have outlined five factors that should be considered when determining the presence of
    a duty. Banks v. Bowen’s Landing Corp., 
    522 A.2d 1222
    , 1225 (R.I. 1987). Those factors are:
    “(1) the foreseeability of harm to the plaintiff, (2) the degree of
    certainty that the plaintiff suffered an injury, (3) the closeness of
    connection between the defendant’s conduct and the injury
    suffered, (4) the policy of preventing future harm, and (5) the
    extent of the burden to the defendant and the consequences to the
    community for imposing a duty to exercise care with resulting
    6
    In his papers with this Court, Woodruff did not address the applicability of Restatement
    (Second) Torts § 552 (1977). Also, it is worth noting that this Court has not adopted § 552.
    - 14 -
    liability for breach.” Bucki v. Hawkins, 
    914 A.2d 491
    , 495-96
    (R.I. 2007) (quoting 
    Banks, 522 A.2d at 1225
    ).
    In considering the Banks factors we have limited the applicability of the finding of a duty
    to a particular appeal because the factors are “case specific and should not be taken or construed
    to limit the scope of factors that we shall consider in future cases involving different factual
    situations.” Ferreira v. Strack, 
    636 A.2d 682
    , 685 n.2 (R.I. 1994).
    There is no question that the parties did not have a doctor-patient relationship in the
    traditional sense; however, Woodruff urges this Court to nonetheless find that an independently
    hired physician owes a duty to the examinee to render a professionally reasonable and competent
    evaluation of his medical records. Applying Banks to the case before us, upon initial review, the
    first three factors appear to tip in Woodruff’s favor.        With respect to the first two, the
    foreseeability of harm and the degree of certainty that Woodruff suffered an injury, a finding by
    Dr. Gitlow of alcohol dependence would foreseeably cause Woodruff economic harm to a high
    degree of certainty. Also, the third factor, discussing the closeness of connection between Dr.
    Gitlow’s conduct and the injury suffered, appears to favor Woodruff because he argues that Dr.
    Gitlow’s report was the sole determination that resulted in the FAA denying his medical
    certificate. 7
    However, with a more discriminating eye, these considerations are resolved ultimately
    for Dr. Gitlow. Keeping in mind that we construe all facts in favor of the nonmoving party,
    whether Dr. Gitlow was or was not negligent does not implicate foreseeability because Woodruff
    was harmed by the conclusion that he was alcohol dependent, not by the means undertaken by
    Dr. Gitlow in reaching that conclusion. This is unlike the situation in 
    Daly, 946 F.2d at 1468
    ,
    7
    For the purposes of this appeal, we accept this assertion; however, our review of the record
    reveals no support for it.
    - 15 -
    where a doctor’s failure to disclose the existence of lung disease resulted in the patient learning
    about the disease only after it had reached the stage where it was incurable. The allegation in
    that case was that had the doctor acted competently, the patient would have learned of his
    condition while it remained treatable. Here, however, either a competent or negligent evaluation
    could have resulted in a finding of alcohol dependence, the determination of which caused the
    harm suffered. Also, it would appear that the initial conclusion of Dr. Chesanow, the FAA’s
    chief psychiatrist, that Woodruff was alcohol dependent dampens the foreseeability of harm and
    militates against the degree of closeness to defendant’s conduct and the injury suffered. The
    FAA’s chief psychiatrist, having made his own evaluation, essentially asked Dr. Gitlow for a
    second opinion, which seems to untether the connection between Dr. Gitlow’s conduct and the
    injury.
    In our opinion, the fourth and fifth factors weigh heavily in Dr. Gitlow’s favor. With
    respect to the fourth factor, the policy of preventing future harm, it is our opinion that imposing
    the duty sought by Woodruff would do little to prevent future harm because the harm Woodruff
    suffered arose from the conclusion that he was alcohol dependent; a conclusion that the FAA had
    already reached. The harm suffered by Woodruff was the alcohol-dependence outcome, not the
    process, whether performed negligently or competently by Dr. Gitlow. Also, the availability of
    alternate remedial avenues incentivizes state and federal agencies to hire independent medical
    evaluators who will perform their duties competently. See 
    Erpelding, 71 P.3d at 759
    . Because
    the agency often provides several levels of administrative appeals, an incompetent review,
    whether performed by the agency itself or by an outside consultant would be more likely to
    receive greater scrutiny on appeal.     Here, the denial of a medical certificate is subject to
    - 16 -
    administrative review pursuant to FAA regulations. 8 See 14 C.F.R. § 67.409 (2014). Likewise,
    we believe that the fifth factor, the consequences of exposing file-review physicians to liability,
    could result in a chilling effect on their willingness to serve as independent evaluators. See
    
    Martinez, 969 P.2d at 219
    . Furthermore, physicians may be inclined to produce a report more
    favorable to the applicant to avoid a subsequent lawsuit, “in which the examinee alleges the IME
    physician negligently made the report.” Id.; see 
    Erpelding 71 P.3d at 759
    (discussing the serious
    impact on an independent examiner’s objectivity when he must conduct the examination “with
    one eye studying the prospect of being sued by the examinee”).
    After considering all of the factors and construing the facts in the light most favorable to
    the nonmoving party, we decline, based on the facts of this case, to impose a duty of care on the
    defendant. 9
    IV
    Conclusion
    The order of the Superior Court denying the motion for summary judgment is quashed.
    The papers in this case may be remanded to the Superior Court with our decision endorsed
    thereon. We direct the Superior Court to enter judgment for the defendant.
    8
    Indeed, Woodruff challenged defendant’s findings and selected another psychiatrist from a list
    provided by the FAA. That psychiatrist, Dr. Altman, conducted a thorough review and produced
    a 400-page report, also concluding that Woodruff exhibited chemical dependence.
    9
    The defendant also contends that even if he were burdened with a duty, his comments would be
    protected by G.L. 1956 chapter 33 of title 9, the Anti-SLAPP statute. Section 9-33-2(a) says, “A
    party’s exercise of his or her right of petition or of free speech under the United States or Rhode
    Island constitutions in connection with a matter of public concern shall be conditionally immune
    from civil claims, counterclaims, or cross-claims.” Although we have grave reservations that the
    Anti-SLAPP statute would apply in a situation such as this, especially where the party claiming
    protection was compensated for his services, we need not reach the issue because we have
    concluded that Dr. Gitlow owed no duty of care to Woodruff in the first instance.
    - 17 -
    RHODE ISLAND SUPREME COURT CLERK’S OFFICE
    Clerk’s Office Order/Opinion Cover Sheet
    TITLE OF CASE:        Michael L. Woodruff v. Stuart Gitlow, M.D.
    CASE NO:              No. 2012-67-M.P.
    (NC 10-651)
    COURT:                Supreme Court
    DATE OPINION FILED: June 2, 2014
    JUSTICES:             Suttell, C.J., Goldberg, Flaherty, Robinson, and Indeglia, JJ.
    WRITTEN BY:           Associate Justice Francis X. Flaherty
    SOURCE OF APPEAL:     Newport County Superior Court
    JUDGE FROM LOWER COURT:
    Associate Justice Stephen P. Nugent
    ATTORNEYS ON APPEAL:
    For Plaintiff: Joseph R. Palumbo, Jr., Esq.
    For Defendant: Daniel E. Burgoyne, Esq.