Dominic Calafati v. Commissioner , 127 T.C. No. 16 ( 2006 )


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    127 T.C. No. 16
    UNITED STATES TAX COURT
    DOMINIC CALAFATI, Petitioner v.
    COMMISSIONER OF INTERNAL REVENUE, Respondent
    Docket No. 17529-03L.             Filed December 26, 2006.
    P filed a motion for summary judgment in this sec.
    6330, I.R.C., proceeding. In his petition, P disputed
    R’s notice of determination concerning collection
    action with respect to his 1998 tax liability on the
    ground that he was not permitted by the IRS Appeals
    Office to make an audio recording of his sec. 6330,
    I.R.C., telephone hearing, in violation of sec.
    7521(a)(1), I.R.C. P informed R before the telephone
    hearing that he intended to audio record the hearing
    pursuant to sec. 7521(a)(1), I.R.C., and Keene v.
    Commissioner, 
    121 T.C. 8
    (2003). R refused to permit P
    to audio record the telephone hearing but did not
    inform him of R’s post-Keene policy that a taxpayer
    could audio record a face-to-face hearing. The parties
    agreed to consider the scheduled telephone hearing
    convened and then terminated, with no substantive
    issues discussed, because P was not allowed to audio
    record the hearing.
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    Held: Sec. 7521(a)(1), I.R.C., does not entitle P
    to make an audio recording of his sec. 6330, I.R.C.,
    telephone hearing with the IRS Appeals Office.
    Held, further, because of the uncertainty
    regarding a taxpayer’s ability to audio record a sec.
    6330, I.R.C., hearing existing at the time of P’s sec.
    6330, I.R.C., hearing, P’s motion for summary judgment
    shall be granted in that the case is remanded for
    further proceedings consistent with this Opinion.
    David S. Brady, for petitioner.
    Jack T. Anagnostis, for respondent.
    OPINION
    MARVEL, Judge:   This matter is before the Court on
    petitioner’s motion for summary judgment filed pursuant to Rule
    121.1
    Background
    This is an appeal from respondent’s determination upholding
    the proposed use of a levy to collect petitioner’s unpaid Federal
    income tax liability for 1998.     The only issues petitioner raises
    are whether, pursuant to the provisions of section 7521(a)(1),
    petitioner was entitled to audio record his section 6330
    telephone hearing with the Internal Revenue Service Appeals
    Office (the Appeals Office) and, alternatively, whether
    1
    All Rule references are to the Tax Court Rules of Practice
    and Procedure, and all section references are to the Internal
    Revenue Code in effect at all relevant times.
    - 3 -
    petitioner was entitled to be informed, before the beginning of
    his section 6330 telephone hearing, of respondent’s post-Keene
    policy that a face-to-face section 6330 hearing is the only
    section 6330 hearing section 7521(a)(1) entitles a taxpayer to
    audio record.   Petitioner was a resident of Lansdale,
    Pennsylvania, when his petition in this case was filed.
    Petitioner timely filed his 1998 individual Federal income
    tax return.   On April 3, 2002, respondent issued a notice of
    deficiency (notice) in which he determined that petitioner was
    liable for an income tax deficiency of $8,173 and an accuracy-
    related penalty, pursuant to section 6662(a), of $1,634.60 for
    1998.   Petitioner sent a letter dated May 14, 2002, to the
    Internal Revenue Service (the Service) appealing the notice, but
    he did not petition this Court to review the notice.     On August
    26, 2002, respondent assessed the deficiency for 1998.
    On December 21, 2002, respondent issued a Final Notice of
    Intent To Levy and Notice of Your Right to a Hearing with regard
    to petitioner’s unpaid tax liability for 1998.     On or around
    December 30, 2002, petitioner timely submitted a Form 12153,
    Request for a Collection Due Process Hearing (section 6330
    hearing), in which he contended that “The administrative record
    contains egregious errors, and the correction of those errors
    will mitigate collection activity.     Additionally, several
    procedural errors were committed violating administrative due
    - 4 -
    process.”    On July 8, 2003, after petitioner requested his
    hearing, we released our Opinion in Keene v. Commissioner, 
    121 T.C. 8
    (2003).    In Keene, we held that a taxpayer was entitled to
    audio record a face-to-face section 6330 hearing under section
    7521(a).
    By letter dated July 28, 2003, Appeals Officer Paula Stanton
    (the Appeals officer) informed petitioner that his section 6330
    hearing was scheduled to take place on August 12, 2003, at the
    Service’s Philadelphia, Pennsylvania, Appeals Office.
    Petitioner’s representative, Albert Wagner (Mr. Wagner),
    telephoned the Appeals officer to reschedule the hearing for
    August 18, 2003, and to request that the hearing be conducted by
    telephone.    Mr. Wagner also advised the Appeals officer that he
    intended to audio record the telephone hearing.    The Appeals
    officer informed Mr. Wagner that audio recording would not be
    permitted.    In response, Mr. Wagner stated that he still wanted
    to proceed with the telephone hearing.
    On or around August 11, 2003, several days after the
    telephone conversation with Mr. Wagner, the Appeals officer
    received a facsimile dated August 7, 2003, from Mr. Wagner that
    confirmed Mr. Wagner’s desire to participate in the August 18
    telephone hearing and reiterated his intent to audio record the
    hearing “pursuant to IRC §7521(a)(1)” and “the recent Tax Court
    decision, * * * Keene v Commissioner”.    The Appeals officer did
    - 5 -
    not advise petitioner or Mr. Wagner of respondent’s post-Keene
    policy that a taxpayer would be permitted to audio record a face-
    to-face section 6330 hearing but not a telephone hearing.
    The telephone hearing scheduled for August 18, 2003, was
    rescheduled for August 20, 2003, and was convened on that date.
    At the beginning of the hearing, Mr. Wagner again informed the
    Appeals officer that he intended to audio record the hearing, and
    the Appeals officer again advised Mr. Wagner that the Appeals
    Office’s policy did not permit audio recording.   Mr. Wagner and
    the Appeals officer agreed that they would consider the hearing
    started and then terminated, with no substantive issues
    discussed, because the Appeals officer would not permit audio
    recording.   After Mr. Wagner and the Appeals officer agreed the
    hearing was terminated, the Appeals officer notified Mr. Wagner
    that she would issue a notice of determination based on the
    information in her administrative file.   The parties stipulated
    that petitioner would have continued with the telephone hearing
    had he been permitted to audio record it.
    On September 16, 2003, respondent issued a Notice of
    Determination Concerning Collection Action(s) Under Section 6320
    and/or 6330 (notice of determination) to petitioner.   The notice
    of determination informed petitioner that respondent had
    determined that a levy was appropriate to collect the 1998 tax
    liability.
    - 6 -
    On October 14, 2003, the petition contesting the notice of
    determination was filed.   The only error petitioner alleged was
    that the section 6330 hearing was not conducted in accordance
    with section 7521(a)(1).   On December 4, 2003, respondent’s
    answer, in which he denied he erred as alleged, was filed.
    Petitioner subsequently filed a motion for summary judgment.
    In his motion, petitioner asserts there is no dispute as to any
    material facts and that he is entitled to audio record his
    section 6330 telephone hearing as a matter of law.   We held a
    hearing on petitioner’s motion.   Both petitioner and respondent
    appeared and were heard.   At the hearing, petitioner argued, in
    the alternative, that he should have received some advance notice
    of the fact that if he had requested a face-to-face meeting, then
    he would have been allowed to record it.   Respondent’s position
    is that section 7521(a)(1), which authorizes taxpayers to record
    “in-person interviews”, is not applicable to section 6330
    telephone hearings and that respondent had no obligation to
    notify petitioner of his policy regarding the recording of
    section 6330 hearings.
    Discussion
    A.   Summary Judgment
    Summary judgment is a procedure designed to expedite
    litigation and avoid unnecessary, time-consuming, and expensive
    trials.   Fla. Peach Corp. v. Commissioner, 
    90 T.C. 678
    , 681
    - 7 -
    (1988).   Summary judgment may be granted with respect to all or
    any part of the legal issues presented “if the pleadings, answers
    to interrogatories, depositions, admissions, and any other
    acceptable materials, together with the affidavits, if any, show
    that there is no genuine issue as to any material fact and that a
    decision may be rendered as a matter of law.”   Rule 121(a) and
    (b); see Sundstrand Corp. v. Commissioner, 
    98 T.C. 518
    , 520
    (1992), affd. 
    17 F.3d 965
    (7th Cir. 1994); Zaentz v.
    Commissioner, 
    90 T.C. 753
    , 754 (1988).   The moving party bears
    the burden of proving that there is no genuine issue of material
    fact, and factual inferences will be read in a manner most
    favorable to the party opposing summary judgment.   Dahlstrom v.
    Commissioner, 
    85 T.C. 812
    , 821 (1985).
    B.   Section 6330 Hearing
    Section 6331(a) provides that if any taxpayer liable to pay
    any tax neglects or refuses to pay such tax within 10 days after
    notice and demand for payment, then the Secretary2 is authorized
    to collect such tax by levy upon the taxpayer’s property.
    However, section 6330(a) requires the Secretary to send written
    2
    The term “Secretary” means “the Secretary of the Treasury
    or his delegate”, sec. 7701(a)(11)(B), and the term “or his
    delegate” means “any officer, employee, or agency of the Treasury
    Department duly authorized by the Secretary of the Treasury
    directly, or indirectly by one or more redelegations of
    authority, to perform the function mentioned or described in the
    context”, sec. 7701(a)(12)(A).
    - 8 -
    notice to the taxpayer of the taxpayer’s right to request a
    section 6330 hearing before a levy is made.
    Section 6330 hearings are informal proceedings, not formal
    adjudications.    Katz v. Commissioner, 
    115 T.C. 329
    , 337 (2000);
    Davis v. Commissioner, 
    115 T.C. 35
    , 41 (2000); sec. 301.6330-
    1(d)(2), Q&A-D6, Proced. & Admin. Regs.   Ordinarily, a taxpayer
    is entitled under section 6330 to a face-to-face hearing with the
    Appeals Office.    Cox v. Commissioner, 
    126 T.C. 237
    , 246 (2006);
    sec. 301.6330-1(d)(2), Q&A-D6 and D7, Proced. & Admin. Regs.     If
    the taxpayer chooses not to participate in a face-to-face
    hearing, however, “the taxpayer will be given an opportunity for
    a hearing by correspondence or by telephone.”   Sec. 301.6330-
    1(d)(2), Q&A-D7, Proced. & Admin. Regs.   Once the taxpayer has
    been given a reasonable opportunity for a hearing but has failed
    to avail himself of that opportunity, the Appeals officer, after
    reviewing the administrative file, may make a determination
    regarding whether respondent’s proposed collection action may
    proceed.   See, e.g., Taylor v. Commissioner, T.C. Memo. 2004-25,
    affd. 130 Fed. Appx. 934 (9th Cir. 2005); Leineweber v.
    Commissioner, T.C. Memo. 2004-17.
    C.   Section 7521(a)(1) and the Right To Audio Record an
    “In-Person Interview”
    Section 7521(a)(1) provides that, upon advance request of a
    taxpayer, an officer or employee of the Service shall permit the
    taxpayer to make an audio recording of “any in-person interview
    - 9 -
    * * * relating to the determination or collection of any tax”.
    However, neither section 7521(a)(1) nor the legislative history
    of section 7521 “directly and clearly defines or otherwise
    describes the term ‘in-person interview’.”    Keene v.
    Commissioner, 
    121 T.C. 14
    .
    In his motion for summary judgment, petitioner contends that
    a telephone interview conducted pursuant to section 6330
    qualifies as an “in-person interview” within the meaning of
    section 7521(a).   Citing Keene, petitioner contends that he is
    entitled under section 7521(a) to audio record his telephone
    hearing.   We consider petitioner’s contentions below.
    1.    Keene v. Commissioner and the Definition of “Interview”
    In Keene, we considered for the first time whether section
    7521(a)(1) entitles a taxpayer to audio record a section 6330
    hearing.   In that case, the taxpayer requested a section 6330
    hearing with the Appeals Office and informed the Appeals Office
    of his intent to audio record the hearing.    
    Id. at 11.
      An
    Appeals officer scheduled a face-to-face hearing with the
    taxpayer but informed him that the Appeals Office would not allow
    audio or stenographic recordings of Appeals Office cases.       
    Id. The taxpayer
    appeared for the face-to-face hearing.      
    Id. at 13.
    When the Appeals officer again informed the taxpayer that he
    would not be allowed to record the hearing, the taxpayer decided
    he did not want the hearing because he could not record it.       
    Id. - 10
    -
    The taxpayer subsequently filed a petition in this Court in
    which he argued that he should have been permitted to record the
    face-to-face hearing.   
    Id. The Commissioner
    contended that the
    taxpayer had no right to record the section 6330 proceeding
    because a section 6330 hearing was not an “in-person interview”
    within the meaning of section 7521(a)(1), section 7521 did not
    apply to hearings conducted by the Appeals Office, and a section
    6330 hearing was not covered by section 7521 because it was a
    voluntary proceeding initiated by a taxpayer and was not an
    inquisitorial interview conducted by the Examination or
    Collection Division of the type described in section 7521.       
    Id. at 15-16.
      We rejected the Commissioner’s contentions.
    In our analysis, we acknowledged that section 7521 and its
    legislative history neither defined nor explained the term “in-
    person interview”.   
    Id. at 14.
      Consequently, applying well-
    established principles of statutory interpretation, our analysis
    focused on what constitutes an interview:
    The term “interview” is defined by Webster’s Third
    New International Dictionary Unabridged 1183-1184
    (1993) as:
    a meeting face to face: a private conversation; usu: a
    formal meeting for consultation: CONFERENCE
    Similar definitions appear in other dictionaries. For
    example, the American Heritage Dictionary (4th ed.
    1970) defines the term “interview” as “a face to face
    meeting arranged for the discussion of some matter”;
    Webster’s II New Riverside University Dictionary 639
    (1984) defines the term as “a formal face-to-face
    meeting”; and Webster’s New Collegiate Dictionary 600
    - 11 -
    (1979) defines the term as “a formal consultation” or
    “a meeting at which information is obtained”.
    
    Id. at 15.
    Applying this analysis, we concluded that a section 6330
    hearing has the “characteristics of an ‘interview’” because the
    “meeting between the taxpayer and the Appeals officer is face-to-
    face, private, arranged for the discussion of specific matters,
    and formal in the sense that it is prescribed by law.”     
    Id. at 16,
    17 (emphasis added).   We also concluded that
    As the general and ordinary definitions of “interview”
    suggest, we think the exchange of information that
    occurs between a taxpayer and an Appeals officer during
    an administrative hearing conducted under section 6330
    constitutes an “in-person interview” within the meaning
    of that term as used in section 7521(a)(1).
    
    Id. at 16.
    Because we were also persuaded that (1) a section 6330 hearing
    “is an integral part of the tax collection process and therefore
    relates to the ‘collection of any tax’ within the meaning of
    section 7521(a)(1)”, (2) “denying the taxpayer’s right to audio
    record would serve to undermine the safeguards in IRS collection
    actions that Congress created in section 6330”, (3) the
    Commissioner’s interpretation of section 7521 would have the
    anomalous result of allowing audio recording of interviews that
    we typically do not review but not allowing recording of
    proceedings we are statutorily charged with reviewing, and (4)
    having a transcript of the section 6330 hearing would facilitate
    - 12 -
    judicial review of the determination made by the Appeals Office
    with respect to the Commissioner’s proposed levy, we held that
    the taxpayer had a statutory right under section 7521(a)(1) to
    audio record his section 6330 hearing.     
    Id. at 17-19.
      However,
    we did not specifically address when an interview qualifies as
    “in-person” in Keene, presumably because that aspect of the
    taxpayer’s argument was not contested by the Commissioner and
    could not reasonably be disputed on the facts of the case.     That
    issue is now before us.
    2.   The Meaning of “In-Person” in Section 7521(a)
    As we acknowledged in Keene, section 7521(a) does not define
    the term “in-person interview”.    Although we held in Keene that a
    face-to-face section 6330 hearing qualified as an “in-person
    interview” within the meaning of section 7521(a), we did not
    decide whether other kinds of section 6330 hearings, such as the
    telephone hearing involved in this case, also qualified as an
    “in-person interview”.
    Where a term is not defined by statute, it is appropriate to
    accord the term its “ordinary meaning”.     Nw. Forest Res. Council
    v. Glickman, 
    82 F.3d 825
    , 833 (9th Cir. 1996); Keene v.
    Commissioner, 
    121 T.C. 14
    .     “And when there is no indication
    Congress intended a specific legal meaning for the term, courts
    may look to sources such as dictionaries for a definition.”
    Keene v. 
    Commissioner, supra
    at 14-15; see also Muscarello v.
    - 13 -
    United States, 
    524 U.S. 125
    , 127-132 (1998).     The term “in-
    person” is defined by Merriam Webster’s Collegiate Dictionary 867
    (10th ed. 1997) as “in one’s bodily presence”.    Similar
    definitions appear in other dictionaries.   For example, the
    Oxford Dictionary and Usage Guide 440 (1995) and the American
    Heritage Dictionary 978 (1976) define the term as “physically
    present”, and the New Shorter Oxford English Dictionary, Vol. 2,
    2171 (1993) defines the term as “with one’s own bodily presence”
    or “personally”.
    The ordinary meaning of the term “in person” supports
    respondent’s argument that section 7521(a) refers to a face-to-
    face meeting between the interviewer and the person being
    interviewed.   Specifically in the context of section 7521, an
    “in-person interview” according to respondent contemplates an
    interview between a taxpayer and/or the taxpayer’s representative
    and an officer or employee of the Service relating to the
    determination or collection of any tax.   See sec. 7521(a).       This
    interpretation of the language of section 7521(a) is also
    buttressed by section 7521(b) and its legislative history.
    Section 7521(b)(1) provides that in the case of an “in-
    person interview with the taxpayer” relating to either the
    determination or collection of any tax, the Service is obligated
    to provide certain information to the taxpayer either before or
    at the initial interview.   Sec. 7521(b)(1)(A) and (B).     The
    - 14 -
    legislative history of section 7521 indicates that the Service
    may meet this obligation with a “written statement handed to the
    taxpayer” at or shortly before the initial in-person interview.
    H. Conf. Rept. 100-1104, at 213 (1988), 1988-3 C.B. 473, 703.
    Together, section 7521(b) and the legislative history suggest
    that Congress envisioned an “in-person interview” as an interview
    where both a Service representative and the taxpayer (or his
    representative), see sec. 7521(c), are physically present and
    able to “hand” information to each other.   See also IRS Field
    Serv. Advisory 200206055 (February 2002) and IRS General
    Litigation Bulletin No. 355 (April 1990), which generally
    distinguish section 7521 “in-person interviews” from “written
    communication or telephone conversations” between the Service and
    taxpayers.
    We conclude, therefore, that the term “in-person interview”
    in section 7521(a) refers to an interview in which the IRS
    representative and the taxpayer and/or his representative are
    face-to-face, that is, they are within each other’s physical
    presence.
    D.   Application to Section 6330 Telephone Hearings
    1.   Whether Section 7521(a)(1) Entitles Petitioner To Make
    an Audio Recording of His Section 6330 Telephone Hearing
    Respondent contends that there is a material difference
    between the section 6330 hearing in Keene and the section 6330
    hearing at issue here.   In Keene v. 
    Commissioner, supra
    at 13,
    - 15 -
    the section 6330 hearing was a face-to-face meeting between the
    taxpayer and the Appeals officer.   In this case, the section 6330
    hearing was telephonic and did not involve any face-to-face
    meeting between petitioner and the Appeals officer.    Respondent
    argues that the term “in-person interview” in section 7521(a)(1)
    requires a face-to-face meeting between the taxpayer and the
    presiding Appeals officer.   Petitioner contends, however, that
    Keene confirms he is entitled to make an audio recording of his
    section 6330 telephone hearing because the hearing relates to the
    collection of tax and involves an exchange of information that
    qualifies as an “in-person interview” as that term is used in
    section 7521(a)(1) and that “it’s not an issue of whether it’s by
    telephone or not”.   We disagree with petitioner for the following
    reasons.
    First, petitioner’s position that Keene confirms he has a
    right to audio record his section 6330 hearing pursuant to
    section 7521(a)(1), regardless of whether it takes place face-to-
    face, by telephone, or otherwise, is not persuasive.   In Keene,
    we held that section 7521(a)(1) entitled the taxpayer to audio
    record his section 6330 hearing because the hearing was an “in-
    person interview” with respect to the collection of tax.   We
    concluded that the hearing had the characteristics of a section
    7521(a)(1) “in-person interview”, in part, specifically because
    the hearing “between the taxpayer and the Appeals officer is
    - 16 -
    face-to-face”.   
    Id. at 16-17
    (emphasis added).   Consequently, our
    analysis in Keene does not show that we considered the format of
    the section 6330 hearing irrelevant to our holding.    Instead, our
    analysis in Keene reveals that for purposes of our holding, we
    only considered a face-to-face section 6330 hearing.    See Wright
    v. Commissioner, T.C. Memo. 2005-291 (“In Keene * * *, this Court
    held that taxpayers are entitled, pursuant to section 7521(a)(1),
    to audio record a face-to-face section 6330 hearing.”    (Emphasis
    added.)).
    Second, petitioner’s interpretation of Keene is undermined
    by our application of Keene since we issued the Opinion.    We have
    never applied our holding in Keene that a taxpayer is entitled to
    audio record his section 6330 hearing to anything other than a
    face-to-face meeting.   See, e.g., Meyer v. Commissioner, T.C.
    Memo. 2005-81, affd. without published opinion 98 AFTR 2d 2006-
    6378, 2006-2 USTC par. 50539 (9th Cir., Aug. 31, 2006); Taylor v.
    Commissioner, T.C. Memo. 2005-74; Frey v. Commissioner, T.C.
    Memo. 2004-87; see also Yazzie v. Commissioner, T.C. Memo. 2004-
    233 (the Court described the taxpayer’s section 6330 face-to-face
    hearing as an “in-person conference”), affd. 153 Fed. Appx. 456
    (9th Cir. 2005); Johnston v. Commissioner, T.C. Memo. 2004-224
    (the Court again described the taxpayer’s section 6330 face-to-
    face hearing as an “in-person conference”), affd. 153 Fed. Appx.
    451 (9th Cir. 2005).
    - 17 -
    Third, and most significantly, we reject petitioner’s
    position because, as the general and ordinary definitions of “in-
    person” suggest, a section 6330 hearing that takes place by
    telephone is not a hearing where the parties, or their
    representatives, are within each other’s bodily presence, or “in-
    person”.   To hold that a section 6330 telephone hearing is an
    “in-person interview” for purposes of section 7521(a)(1),
    therefore, would be contrary to well-settled rules of statutory
    construction because it would render the words “in-person” in
    section 7521 meaningless.   Duncan v. Walker, 
    533 U.S. 167
    , 174
    (2001) (statute ought to be construed so that no clause,
    sentence, or word is rendered superfluous, void, or
    insignificant); Weinberger v. Hynson, Westcott & Dunning, Inc.,
    
    412 U.S. 609
    , 633 (1973) (“all parts of a statute, if at all
    possible, are to be given effect”).    For these reasons, we hold
    that section 7521(a)(1) does not entitle petitioner to make an
    audio recording of his section 6330 telephone hearing.3
    3
    We recognize that several of the reasons we enumerated in
    Keene to support our holding that sec. 7521(a)(1) entitles a
    taxpayer to audio record his sec. 6330 face-to-face hearing would
    apply equally to a taxpayer who participates in a sec. 6330
    telephone hearing. For example, a sec. 6330 telephone hearing is
    just as integral a part of the tax collection process as a face-
    to-face hearing, and a transcript of a section 6330 telephone
    hearing would facilitate judicial review of a determination made
    by the Appeals Office with respect to a proposed levy by the
    Commissioner just as a transcript of a face-to-face hearing
    would. See Keene v. Commissioner, 
    121 T.C. 8
    , 17-18 (2003).
    However, sec. 7521(a)(1) specifically limits a taxpayer’s right
    (continued...)
    - 18 -
    2.   Whether Respondent Was Obligated To Advise Petitioner of
    His Post-Keene Policy on Audio Recording Section 6330
    Hearings
    Alternatively, petitioner argues that respondent had an
    obligation to provide petitioner with information regarding his
    post-Keene policy on audio recording section 6330 hearings so
    that petitioner could have made an informed decision regarding
    the type of hearing to request.   Respondent disagrees, arguing
    that petitioner was offered a face-to-face hearing and rejected
    it in favor of a telephone hearing.    However, respondent offered
    the face-to-face hearing, and petitioner rejected it, before we
    had decided Keene.   We issued our opinion in Keene on July 8,
    2003, more than a month before the August 20, 2003, telephone
    hearing was convened.   Respondent did not advise petitioner
    either before the August 20, 2003, telephone hearing or at the
    beginning of the telephone hearing when petitioner renewed his
    request to audio record the hearing, that petitioner could only
    audio record a face-to-face hearing.
    Section 6330(a)(1) requires that the Secretary provide
    notice to a taxpayer of his right to a hearing before a levy is
    made on the taxpayer’s property or on his right to property.
    3
    (...continued)
    to audio record collection interviews to those interviews that
    take place “in-person”, and the “courts may not depart from the
    statutory text because they believe some other arrangement would
    better serve the legislative goals.” Herrgott v. U.S. Dist.
    Court for N. Dist. of Cal. (In re Cavanaugh), 
    306 F.3d 726
    , 731-
    732 (9th Cir. 2002).
    - 19 -
    Section 6330(a)(3) provides that the notice shall include, in
    simple and nontechnical terms, the amount of the unpaid tax, the
    right of the person to request the hearing, and the proposed
    action by the Secretary and the rights of the person with respect
    to such action.   Section 6330(a)(3)(C)(ii) and (iii) specifically
    requires that the person whose property may be subject to a levy
    also be advised of “the procedures applicable to the levy and
    sale of property under this title” and “the administrative
    appeals available to the taxpayer with respect to such levy and
    sale and the procedures relating to such appeals”.    Section
    6330(a) thus confirms that the Commissioner has an affirmative
    obligation to notify a taxpayer whose property or rights to
    property could be adversely affected by a proposed levy of his
    administrative appeal rights and the procedures relating to such
    appeal.
    Respondent issued the notice advising petitioner of his
    right to a section 6330 hearing before we decided Keene.4
    Petitioner contends in effect that respondent’s obligations to
    inform a taxpayer of his rights under section 6330 do not end
    with the mailing of a notice.    Petitioner maintains that
    respondent had an obligation to inform him of his right under
    4
    We recognize that the notice furnished to petitioner under
    sec. 6330 could not have included any explanation of his rights
    under sec. 7521 and Keene v. 
    Commissioner, supra
    , because our
    Opinion in Keene had not yet been filed when the notice was
    mailed to petitioner.
    - 20 -
    section 7521(a) to audio record a section 6330 face-to-face
    hearing but not a telephone hearing.     Under the circumstances of
    this case, we do not have to reach this issue.
    Respondent does not dispute for purposes of petitioner’s
    motion that, on or before the date of petitioner’s section 6330
    hearing, respondent had adopted, at least informally, an
    administrative position regarding the effect of our opinion in
    Keene on a taxpayer’s right to audio record a section 6330
    hearing (post-Keene policy).5   In addition, respondent admits that
    5
    On Sept. 11, 2003, approximately 2 months after we filed
    our Opinion in Keene, the Office of Chief Counsel issued Notice
    CC-2003-031 (Sept. 11, 2003) to provide guidance to IRS personnel
    as to “when the Internal Revenue Service Office of Appeals will
    offer a taxpayer a face-to-face conference in a lien and levy
    case arising under I.R.C. §6320 or §6330.” In Notice CC-2003-
    031, the Office of Chief Counsel limited a taxpayer’s right to
    obtain a face-to-face conference in a proceeding under sec. 6320
    or 6330 in situations where the taxpayer has raised in his
    hearing request only frivolous or groundless arguments. The
    notice provides that, if a taxpayer who has raised only frivolous
    or groundless arguments in his hearing request satisfies the
    Appeals Office that he is prepared to discuss nonfrivolous
    issues, the taxpayer may be offered a face-to-face conference,
    and, if he requests to do so, the taxpayer may audio record the
    conference in accordance with sec. 7521 and Keene v.
    
    Commissioner, supra
    .
    Effective May 27, 2004, the Service revised Internal Revenue
    Manual (IRM) sec. 8.7.2, Special Collection Appeals Programs, to
    establish procedures for recording face-to-face hearings before
    the Appeals Office and to set forth requirements for making an
    audio recording of an Appeals Office conference. Specifically,
    IRM sec. 8.7.2.3.6 acknowledges our Opinion in Keene and confirms
    that the Appeals Office will allow audio recordings of all types
    of cases that have face-to-face conferences on issues that are
    not deemed frivolous but will not allow recordings of telephone
    conferences. Under 4 Administration, IRM (CCH), sec. 8.6.1, at
    (continued...)
    - 21 -
    the Appeals officer did not advise petitioner or his
    representative of respondent’s post-Keene policy prohibiting the
    audio recording of section 6330 telephone hearings but permitting
    the audio recording of a face-to-face hearing.    Petitioner
    understandably complains that respondent’s failure to inform him
    of the policy deprived him of the opportunity to make an informed
    decision regarding the format of his section 6330 hearing and his
    right under section 7521 to audio record it.6    Petitioner states,
    and respondent does not dispute, that if petitioner had known
    about respondent’s policy, petitioner would have requested a
    face-to-face hearing so that he could have exercised his right
    under section 7521 to audio record his section 6330 hearing.
    We are not aware of any Service publication or announcement
    that would have put petitioner on notice of respondent’s post-
    Keene policy before or at petitioner’s scheduled section 6330
    hearing on August 20, 2003.    The regulations in effect on August
    5
    (...continued)
    27,203, Conference and Settlement Practice, see sec. 8.6.1.2.5.,
    at 27,207, Audio and Stenographic Recording of Conferences, and
    sec. 8.6.1.2.5.1, at 27,208, Recording Requirements, which were
    amended, effective May 13, 2004, to provide for audio recording
    of all cases that have face-to-face conferences on issues that
    are not deemed frivolous.
    6
    Respondent does not allege that petitioner has asserted
    only frivolous or groundless arguments in his hearing request,
    nor does he contend that petitioner had no right to have a sec.
    6330 face-to-face hearing. Rather, respondent contends that
    petitioner was given the opportunity to have a sec. 6330 face-to-
    face hearing but requested a telephone hearing instead.
    - 22 -
    20, 2003, did not set forth respondent’s post-Keene policy
    regarding audio recording of section 6330 hearings, and
    respondent did not issue any guidance regarding the policy until
    September 11, 2003.
    We recognize that our Opinion in Keene was not filed until
    July 8, 2003, less than 2 months before petitioner’s section 6330
    hearing was convened.   We also recognize that the Service must
    have some reasonable period of time to evaluate the effect of an
    opinion like Keene and to educate its personnel regarding its
    application.   Nevertheless, it is uncontested that, as of August
    20, 2003, respondent had concluded that the right to record a
    section 6330 hearing that we recognized in Keene is limited to
    those section 6330 hearings conducted face-to-face.
    This Court may remand a case to the Internal Revenue Service
    for a section 6330 hearing in appropriate circumstances.   See
    Lunsford v. Commissioner, 
    117 T.C. 183
    , 189 (2001); Kelby v.
    Commissioner, T.C. Memo. 2005-25 (If a taxpayer is not afforded a
    proper opportunity for a section 6330 hearing, we can remand for
    a hearing if we believe it is necessary or productive).    While we
    acknowledge that petitioner was offered a face-to-face hearing
    and rejected it in favor of a telephone hearing, we also
    recognize that petitioner made his decision before Keene was
    released and before respondent had issued any administrative
    guidance regarding its post-Keene position.   In light of Keene
    - 23 -
    and the unusual circumstances established by the undisputed facts
    in this case, we conclude, in the exercise of our discretion,
    that petitioner should be given the opportunity to have a face-
    to-face hearing, which petitioner may audio record in accordance
    with section 7521(a).7   Consequently, we shall grant petitioner’s
    motion for summary judgment, in part, in that we shall remand
    petitioner’s case to the Appeals Office for further proceedings
    consistent with this Opinion, and we shall deny petitioner’s
    motion to the extent that it asserts a right under section 7521
    to audio record a section 6330 telephone hearing.
    To reflect the foregoing,
    An appropriate order
    will be issued.
    7
    Respondent does not contend that petitioner   has asserted
    frivolous or groundless positions. Consequently,    this is not a
    case where it would be unproductive to remand the   case. See,
    e.g., Lunsford v. Commissioner, 
    117 T.C. 183
    , 189   (2001);
    Williams v. Commissioner, T.C. Memo. 2005-94.