Win Myint and Patti Kay Myint, et. ux. v. Allstate Insurance Company ( 1998 )


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  •                      IN THE SUPREME COURT OF TENNESSEE
    AT NASHVILLE
    WIN MYINT and wife                )   FOR PUBLICATION
    PATTI K. MYINT                    )
    )   FILED: JUNE 1, 1998
    Plaintiffs/Appellants       )
    )   DAVIDSON COUNTY
    v.                                )
    )   HON. CHRISTINA NORRIS,
    ALLSTATE INSURANCE COMPANY        )      Special Chancellor
    )
    Defendant/Appellee           )   NO. 01-S-01-9612-CH-00238
    For Appellants:
    JOSEPH H. JOHNSTON
    For Appellee:
    BARRY FRIEDMAN
    FILED
    Nashville, TN                     PAIGE WALDROP MILLS
    JOHN D. SCHWALB            June 1, 1998
    Nashville, TN
    JON L. FLEISCHAKER      Cecil W. Crowson
    Louisville, KY         Appellate Court Clerk
    For Amicus Curiae:
    EDWARD K. LANCASTER
    Columbia, TN
    Tennessee Farmers Mutual Insurance Company
    J. RICHARD   LODGE
    E. CLIFTON   KNOWLES
    Nashville,   TN
    State Farm   Mutual Automobile Insurance
    Company
    THOMAS H. PEEBLES, III
    G. BRIAN JACKSON
    Nashville, TN
    National Association of Independent Insurers
    and The Alliance of American Insurers
    JOHN KNOX WALKUP
    STEPHEN C. KNIGHT
    Nashville, TN
    State of Tennessee
    OPINION
    JUDGMENT OF THE COURT OF APPEALS
    REVERSED IN PART AND AFFIRMED IN PART                       BIRCH, J.
    In this cause, the insuror refused to pay a claim under
    a policy of insurance.         The insured contends that such refusal
    constitutes an “unfair or deceptive act or practice,” in violation
    of the Consumer Protection Act, Tenn. Code Ann. §§ 47-18-101, et
    seq.1       In contrast, the insuror insists that Tenn. Code Ann. § 56-
    7-105,2 commonly known as the “bad faith statute,” is the exclusive
    remedy for the bad faith denial of an insurance claim.          Because
    Title 56, Chapters 7 and 8 of the Tennessee Code comprehensively
    regulates the insurance industry, the insuror insists that the acts
    and practices of an insurance company are never subject to the
    Consumer Protection Act.
    1
    Tennessee Code Annotated § 47-18-109 (1995) provides the
    remedies for a violation of the Consumer Protection Act:
    (a)(1) Any person who suffers an ascertainable loss
    of money or property, real, personal, or mixed, . . . as
    a result of the use or employment by another person of an
    unfair or deceptive act or practice declared to be
    unlawful by this part, may bring an action individually
    to recover actual damages.
    . . . .
    (a)(3) If the court finds that the use or employment
    of the unfair or deceptive act or practice was a willful
    or knowing violation of this part, the court may award
    three (3) times the actual damages sustained and may
    provide such other relief as it considers necessary and
    proper.
    2
    Tennessee Code Annotated § 56-7-105(a)(1989) provides:
    [I]nsurance companies . . . , in all cases when a
    loss occurs and they refuse to pay the loss within sixty
    (60) days after a demand has been made by the holder of
    the policy or fidelity bond on which the loss occurred,
    shall be liable to pay the holder of the policy or
    fidelity bond, in addition to the loss and interest
    thereon, a sum not exceeding twenty-five percent (25%) on
    the liability for the loss; provided, that it is made to
    appear to the court or jury trying the case that the
    refusal to pay the loss was not in good faith, and that
    such failure to pay inflicted additional expense, loss,
    or injury upon the holder of the policy . . . .
    2
    We find, for the reasons stated herein, that the acts and
    practices of an insurance company may, indeed, be subject to the
    Consumer Protection Act.         We conclude, however, that the facts
    before us do not evince an act “affecting the conduct of any trade
    or commerce” such as would be subject to the Consumer Protection
    Act.
    I
    The property herein involved is a two-unit structure
    located at 224 Treutland Street in Nashville.       The appellants, Win
    and Patti Myint, purchased it in 1983 and began leasing the units.
    Since 1989, they maintained insurance coverage on the structure
    with the appellee, Allstate Insurance Company, under a “landlord’s
    package” policy.        The structure was insured for its estimated
    market value--$61,000.         In April 1991, the ground floor tenant
    reported water leaking from the second floor.        Repairs were made,
    and the Myints received no further complaints.
    In June 1991, Win Myint inspected the property and
    discovered that water leaking from the second-floor kitchen sink
    had extensively damaged the ceiling and walls of the ground-level
    unit.     Win Myint then initiated the eviction process against the
    tenants so that he might make necessary repairs.
    When one of those tenants applied for subsidized housing,
    the Metropolitan Development and Housing Authority investigated her
    housing status.     In processing the application, a building codes
    officer     inspected    the   property   and   reported   several   code
    3
    violations.    On August 5, 1991, the Myints received notice of the
    codes violations from the chief housing inspector of the Codes
    Department of the Metropolitan Government of Nashville and Davidson
    County.   The notice described the property as “unfit for human
    habitation,” and a hearing was set for August 20, 1991.         The Myints
    failed to attend the hearing, and the property was classified as
    “H-6."3   The Myints were ordered to relocate the structure or
    demolish it.
    On September 27, 1991, the Myints filed a claim with
    Allstate for the damage caused by the water, and Allstate sent an
    adjuster to inspect the property. While the claim for water damage
    was pending, the Myints began to make repairs.           On September 30,
    1991, Allstate informed them that the claim had been denied because
    the damage had been caused by slowly leaking water, which is
    excluded from coverage by the terms of the policy.
    On October 1, 1991, the codes officials ordered a halt to
    the   repair   process   because   the   Myints   had   not   obtained   the
    appropriate permit. Consequently, the Myints applied for a permit,
    but this application was denied because the property had been
    previously scheduled for demolition.
    3
    Dorsey Barnett, the Metropolitan Codes Department housing
    inspector who examined the property, explained that an H-6
    structure is usually scheduled for demolition. However, not all
    H-6 structures are ultimately demolished.     The Codes Department
    often lists borderline cases, such as this one, as H-6 in order to
    force the property owner to make the necessary repairs as soon as
    possible. Should repair of an H-6 structure be denied, the owner
    must first appeal to the Housing Appeals Board for a variance. The
    variance then entitles the owner to obtain a permit to repair the
    structure.
    4
    On October 18, 1991, Allstate notified the Myints that
    the contract of insurance would be terminated as of December 2,
    1991.     At   trial,   an   Allstate   employee   testified   that   the
    cancellation was due to the overall poor condition of the property,
    as Allstate’s adjuster had observed when he inspected the water
    damage.   On October 23, 1991, a small fire in the basement of the
    property caused minor smoke damage; it is unclear whether the
    Myints notified Allstate of this occurrence.       Three days later, on
    October 26, 1991, a second fire engulfed the property and caused
    substantial damage.     The Myints then applied for a variance in
    order to obtain a building permit.         The Metropolitan Board of
    Housing Code Appeals granted the variance, giving the Myints until
    September 1, 1992, to bring the property into compliance with code
    requirements.
    On January 10, 1992, the Myints filed with Allstate
    “sworn statements in proof of loss” for the fire damage.         Because
    Allstate failed to respond as of June 17, 1992, the Myints’
    attorney wrote Allstate demanding a decision on the claim. On June
    23, 1992, Allstate denied the claim, citing two policy violations:
    (1) the Myints intentionally set fire to the property for the
    purpose of collecting the insurance proceeds; and (2) the fire
    damage was the result of an increase in hazard created by the
    Myints’ failure to maintain the property.           While the parties
    stipulated that both fires had been intentionally set, the Myints
    have always denied any involvement in the setting of the fire.
    The Myints subsequently filed suit against Allstate for
    breach of the insurance policy, violation of the bad faith statute,
    5
    and violation of the Consumer Protection Act.4                 Prior to trial, the
    trial court dismissed the claim for relief under the Consumer
    Protection Act.          The jury found Allstate liable under the terms of
    the insurance policy and awarded the Myints $45,000 in damages,
    subject to a $250 deductible.                   The jury’s award reflected the
    decrease in the market value of the residence, from approximately
    $50,000 to $5,000, caused by the fire. The jury further determined
    that Allstate did not deny the claim in bad faith; thus, the Myints
    were       not   entitled   to    additional      damages    under    the    bad   faith
    statute.         After the jury verdict, the trial court awarded $13,106
    in prejudgment interest to the Myints, pursuant to Tenn. Code Ann.
    § 47-14-123 (1988).
    The   Court     of    Appeals    reversed    the     trial     court’s
    prejudgment interest ruling and affirmed the judgment in all other
    respects.          The   Court    of    Appeals    reasoned    that    the    Consumer
    Protection Act is not applicable because the insurer’s bad faith
    statute, Tenn. Code Ann. § 56-7-105, provides the exclusive remedy
    for the bad faith refusal to pay an insurance claim.                        The Myints
    now appeal that determination and also challenge the Court of
    Appeals’         reversal   of   the    trial    court's    award    of     prejudgment
    interest.         Pursuant to Tenn. R. App. P. 11, we granted the Myints’
    application to address both issues.5
    4
    The Myints also sued the Metropolitan Government, seeking an
    injunction to prevent demolition of the property. The suit against
    the Metropolitan Government was subsequently dismissed for failure
    to state a claim upon which relief could be granted.
    5
    With respect to the issue of whether the Consumer Protection
    Act may apply to an insurance company’s decision to deny a claim,
    the following parties were granted leave to file briefs as amicus
    curiae: the Attorney General of the State of Tennessee, State Farm
    Automobile Mutual Insurance Company, Tennessee Farmers Mutual
    6
    II
    Allstate and the several insurance companies which filed
    amicus briefs argue that the Consumer Protection Act does not apply
    to the insurance industry because the comprehensive insurance
    regulations in Title 56, Chapters 7 and 8 of the Tennessee Code
    specifically address unfair or deceptive acts or practices on the
    part of the insurance industry.      Each asserts that Tenn. Code Ann.
    § 56-7-105, which provides a penalty for an insuror’s bad faith
    refusal to pay a claim, is the exclusive remedy for such refusal.
    The Myints and the Attorney General, on the other hand, urge that
    the    purposes   of   the   insurance    regulations   and   the   Consumer
    Protection Act are distinct, each with different standards of
    liability, and each with different remedies.             They insist that
    under appropriate circumstances, both may apply.              We note that
    while this Court has never explicitly held the Tennessee Consumer
    Protection Act applicable to insurance companies, we implicitly did
    so in Morris v. Mack's Used Cars, 
    824 S.W.2d 538
    , 539-40 (Tenn.
    1992).   In Morris, we cited with approval to Skinner v. Steele, 
    730 S.W.2d 335
     (Tenn. App. 1987), a case in which the Court of Appeals
    expressly held that the insurance industry was not exempt from the
    Act.
    Construction of a statute is a question of law which we
    review de novo, with no presumption of correctness.             Roseman v.
    Roseman, 
    890 S.W.2d 27
    , 29 (Tenn. 1994).         The role of the Court in
    construing statutes is to ascertain and give effect to legislative
    Insurance Company Association, National Association of Independent
    Insurers, and the Alliance of American Insurers.
    7
    intent.    Wilson v. Johnson County, 
    879 S.W.2d 807
    , 809 (Tenn.
    1994).    Legislative intent is to be ascertained whenever possible
    from the natural and ordinary meaning of the language used, without
    forced or subtle construction that would limit or extend the
    meaning of the language.         Carson Creek Vacation Resorts, Inc. v.
    Department of Revenue, 
    865 S.W.2d 1
    , 2 (Tenn. 1993).               Here, the
    language of the statutes at issue provide ample evidence that the
    legislature did not intend to exclude insurance companies from the
    purview of the Consumer Protection Act.
    First,   we   examine   the      insurance   regulations   which
    Allstate and several amicae insist are the exclusive means of
    sanctioning insurance companies for unfair or deceptive acts or
    practices.    The Insurance Trade Practices Act, Tenn. Code Ann. §§
    56-8-101 et seq., was passed in 1981 for the purpose of
    regulat[ing] trade practices in the
    business of insurance . . . by
    defining, or providing for the
    determination of, all such practices
    in this state which constitute
    unfair methods of competition or
    unfair    or   deceptive    acts  or
    practices and by prohibiting the
    trade   practices   so   defined  or
    determined.
    Tenn. Code Ann. § 56-8-101 (1994).            Section 56-8-104 specifically
    lists the acts which constitute unfair competition or deceptive
    acts, including unfair claim settlement practices. Tenn. Code Ann.
    § 56-8-104(8) (1994).      The Insurance Trade Practices Act gives the
    Commissioner     of   Commerce    and       Insurance   broad   authority   to
    investigate violations of the Act, issue cease and desist orders,
    impose civil penalties, and order suspension or revocation of
    8
    insurance licenses.   Tenn. Code Ann. §§ 56-8-107 & -109(a) (1994).
    No private right of action may be maintained under the Act.   Tenn.
    Code Ann. § 56-8-104(8).
    While the Insurance Trade Practices Act focuses on the
    comprehensive regulation of insurance industry practices, the bad
    faith statute, Tenn. Code Ann. § 56-7-105, focuses on specific
    instances of bad faith.    Enacted in 1901, the bad faith statute
    provides a private right of action to an individual injured by an
    insurance company’s refusal to pay a claim, if the refusal “was not
    in good faith.”
    We find nothing in either the Insurance Trade Practices
    Act or the bad faith statute which limits an insured’s remedies to
    those provided therein. Allstate argues that Tenn. Code Ann. § 56-
    8-103 “plainly states that it is the sole means” for regulating
    unfair or deceptive insurance acts or practices.   Section 56-8-103
    (1995) provides:
    No person shall engage in this state
    in any trade practice which is
    defined in this chapter as, or
    determined pursuant to § 56-8-108 to
    be, an unfair method of competition
    or an unfair or deceptive act or
    practice   in    the   business   of
    insurance.
    This language cannot reasonably be construed as limiting the
    remedies available outside the Insurance Trade Practices Act.
    Likewise, the language in Tenn. Code Ann. § 56-8-101, explaining
    the purpose of the Insurance Trade Practices Act, is not relevant
    to whether a private right of action created outside the Act is
    9
    available to a consumer who is harmed by an insurance company’s act
    or practice.    We therefore conclude that the insurance regulations
    in Title 56, Chapters 7 and 8 of the Tennessee Code do not
    foreclose application of the Consumer Protection Act to insurance
    companies.
    Next, we examine the Consumer Protection Act to determine
    whether the acts and practices of insurance companies are outside
    its scope.    Clearly, they are not.        The Consumer Protection Act is
    remedial, rather than regulatory in nature, and it specifically
    provides a private right of action for any “[u]nfair or deceptive
    acts or practices affecting the conduct of any trade or commerce.”
    Tenn. Code Ann. §§    47-18-104(a) & -109(a)(1) (1995 & Supp. 1997).
    Within the Act is an nonexclusive list of the unfair or deceptive
    acts or practices which are prohibited.               This list does not
    specifically address the acts or practices of insurance companies,
    but it includes a general, “catch-all” provision which prohibits
    “[e]ngaging in any other act or practice which is deceptive to the
    consumer or to any other person.”              Tenn. Code Ann. § 47-18-
    104(b)(27) (Supp. 1997).
    Additionally,   it   is    significant   that    the   Consumer
    Protection     Act   specifically       exempts   certain    entities    and
    transactions from the prohibitions of the Act.               Tennessee Code
    Annotated § 47-18-111 (1995) states:
    (a)   The provisions of this
    part do not apply to:
    (1)     Acts or transactions
    required or specifically authorized
    under the laws administered by, or
    10
    rules and regulations promulgated
    by,   any   regulatory  bodies   or
    officers acting under the authority
    of this state or of the United
    States;
    (2) A publisher, broadcaster,
    or other person principally engaged
    in the preparation or dissemination
    of information or the reproduction
    of printed or pictorial matter, who
    has prepared or disseminated such
    information or matter on behalf of
    others without notification from the
    division that the information or
    matter violates or is being used as
    a means to violate the provisions of
    this part;
    (3)      Credit   terms    of   a
    transaction which may be otherwise
    subject to the provisions of this
    part,    except   insofar    as    the
    Tennessee Equal Consumer Credit Act
    of 1974, compiled in part 8 of this
    chapter may be applicable; or
    (4) A retailer who has in good
    faith engaged in the dissemination
    of claims of a manufacturer or
    wholesaler without actual knowledge
    that such claims violated this part.
    Insurance companies are not mentioned in this statute. Because
    exemptions in other areas have been explicitly addressed, the
    omission of an exemption for insurance companies strongly indicates
    that no such exemption was intended.
    Moreover, to exempt insurance companies from the purview
    of the Consumer Protection Act would frustrate the purposes of the
    Act, which include:
    (1) To simplify, clarify, and
    modernize state law governing the
    protection of the consuming public
    and to conform these laws with
    existing    consumer    protection
    policies;
    11
    (2) To protect consumers and
    legitimate business enterprises from
    those who engage in unfair or
    deceptive acts or practices in the
    conduct of any trade or commerce in
    part or wholly within this state;
    (3) To encourage and promote
    the development of fair consumer
    practices;
    (4) To declare and to provide
    for    civil   legal    means    for
    maintaining ethical standards of
    dealing between persons engaged in
    business and the consuming public to
    the end that good faith dealings
    between buyers and sellers at all
    levels of commerce be had in this
    state; and
    (5)     To promote      statewide
    consumer education.
    Tenn. Code Ann. § 47-18-102 (1995).   Furthermore, the legislature
    has explicitly required that the Act be liberally construed in
    order to effectuate these purposes.   Id.   Section 47-18-115 (1995)
    further emphasizes the point: “This part, being deemed remedial
    legislation necessary for the protection of the consumers of the
    state of Tennessee and elsewhere, shall be construed to effectuate
    the purposes and intent.”
    Finally, the most decisive language is found in Tenn.
    Code Ann. § 47-18-112 (1995):
    The powers and remedies provided in
    this part shall be cumulative and
    supplementary to all other powers
    and remedies otherwise provided by
    law. The invocation of one power or
    remedy herein shall not be construed
    as excluding or prohibiting the use
    of any other available remedy.
    12
    This language is crystal clear. Even when a different code section
    applies and is invoked to obtain relief, the Consumer Protection
    Act may also apply, assuming the act or practice in question falls
    within the scope of its application.
    Therefore, the mere existence of comprehensive insurance
    regulations does not prevent the Consumer Protection Act from also
    applying to the acts or practices of an insurance company.          In this
    context, the legislature has enacted a trilogy of statutes which,
    on their faces, apply to unfair and deceptive insurance trade acts
    and practices.    We consider the Insurance Trade Practices Act, the
    bad faith statute, and the Consumer Protection Act as complementary
    legislation that accomplishes different purposes, and we conclude,
    accordingly, that the acts and practices of insurance companies are
    generally subject to the application of all three.
    The next question is whether the particular act at issue
    here--the   denial    of   the   Myints’   claim--violated   the   Consumer
    Protection Act.      The stated purpose of the Consumer Protection Act
    is “[t]o protect consumers and legitimate business enterprises from
    those who engage in unfair or deceptive acts or practices in the
    conduct of any trade or commerce in part or wholly within this
    State.” Tenn. Code Ann. § 47-18-102(2) (1988). The terms “trade,”
    “commerce,” and “consumer transaction” are defined by the Act to
    mean
    the advertising, offering for sale,
    lease or rental, or distribution of
    any goods, services, or property,
    tangible   or   intangible,   real,
    personal,   or  mixed,   and  other
    13
    articles, commodities or things of
    value wherever situated.
    Tenn. Code Ann. § 47-18-103(9) (1988).
    While the sale of a policy of insurance easily falls
    under this definition of “trade” and “commerce,” we conclude that
    Allstate’s conduct in handling the Myints’ insurance policy was
    neither unfair nor deceptive. The record reveals no evidence of an
    attempt by Allstate to violate the terms of the policy, deceive the
    Myints about the terms of the policy, or otherwise act unfairly.
    It is apparent that the denial of the Myints’ claim was Allstate’s
    reaction to circumstances which Allstate believed to be suspicious.
    Consequently, Allstate’s conduct does not fall within the purview
    of the Tennessee Consumer Protection Act, and the Myints are not
    entitled to the benefits of treble damages and attorney’s fees
    recoverable under the Act.    The trial court’s dismissal of the
    Consumer Protection Act claim and the subsequent approval of that
    dismissal by the Court of Appeals is therefore affirmed.
    III
    The final issue is whether the trial court properly
    awarded prejudgment interest to the Myints.    They requested the
    prejudgment interest pursuant to Tenn. Code Ann. § 47-14-123
    (1988), which provides:
    Prejudgment interest, i.e., interest
    as an element of, or in the nature
    of, damages, as permitted by the
    statutory and common laws of the
    state as of April 1, 1979, may be
    awarded by courts or juries in
    14
    accordance with the principles of
    equity at any rate not in excess of
    a maximum effective rate of ten
    percent (10%) per annum . . . .
    The trial court’s award of $13,106 in prejudgment interest was
    calculated under the simple interest method by applying a 10%
    annual interest rate to the judgment amount of $44,750 from June
    26, 1991, the date the insurance claim was denied, to May 31, 1995,
    the date the trial court’s judgment was entered.
    An award of prejudgment interest is within the sound
    discretion     of    the   trial   court      and   the   decision   will   not    be
    disturbed    by     an   appellate   court     unless     the   record   reveals    a
    manifest and palpable abuse of discretion.                  Spencer v. A-1 Crane
    Service, Inc., 
    880 S.W.2d 938
    , 944 (Tenn. 1994); Otis v. Cambridge
    Mut. Fire Ins. Co., 
    850 S.W.2d 439
    , 446 (Tenn. 1992).                         This
    standard of review clearly vests the trial court with considerable
    deference in the prejudgment interest decision.                 Generally stated,
    the abuse of discretion standard does not authorize an appellate
    court to merely substitute its judgment for that of the trial
    court.    Thus, in cases where the evidence supports the trial
    court’s decision, no abuse of discretion is found.                   See State v.
    Grear,   
    568 S.W.2d 285
    ,    286   (Tenn.     1978)   (applying    abuse     of
    discretion standard to trial court’s decision to deny request for
    suspended sentence), cert. denied, 
    439 U.S. 1077
    , 
    99 S. Ct. 854
    , 
    59 L. Ed. 2d 45
     (1979).
    Several principles guide trial courts in exercising their
    discretion to award or deny prejudgment interest. Foremost are the
    15
    principles of equity. Tenn. Code Ann. § 47-14-123. Simply stated,
    the court must decide whether the award of prejudgment interest is
    fair, given the particular circumstances of the case.           In reaching
    an equitable decision, a court must keep in mind that the purpose
    of awarding the interest is to fully compensate a plaintiff for the
    loss of the use of funds to which he or she was legally entitled,
    not to penalize a defendant for wrongdoing.         Mitchell v. Mitchell,
    
    876 S.W.2d 830
    , 832 (Tenn. 1994); Otis, 850 S.W.2d at 446.
    In addition to the principles of equity, two other
    criteria    have   emerged   from   Tennessee   common   law.    The   first
    criterion provides that prejudgment interest is allowed when the
    amount of the obligation is certain, or can be ascertained by a
    proper accounting, and the amount is not disputed on reasonable
    grounds.    Mitchell, 876 S.W.2d at 832.         The second provides that
    interest is allowed when the existence of the obligation itself is
    not disputed on reasonable grounds.           Id. (citing Textile Workers
    Union v. Brookside Mills, Inc., 
    205 Tenn. 394
    , 402, 
    326 S.W.2d 671
    ,
    675 (1959)).
    We note that these criteria, if strictly construed, could
    prohibit the recovery of prejudgment interest in the vast majority
    of cases.    Indeed, only a liquidated claim, for which prejudgment
    interest is already recoverable as a matter of right under Tenn.
    Code Ann. § 47-14-109,6 can truly be considered an obligation of
    certain and indisputable amount.          Further, it is safe to say that,
    6
    Section 47-14-109(b) (1995) provides:      "Liquidated and
    settled accounts, signed by the debtor, shall bear interest from
    the time they become due, unless it is expressed that interest is
    not to accrue until a specific time therein mentioned.”
    16
    at trial, defendants usually can articulate at least one good
    reason for disputing the existence of the obligation, for were it
    otherwise,    defendants    would    rarely    survive     summary     judgment.
    Finally, the focus on whether the defendant had a reasonable
    defense ignores the principle that prejudgment interest is not a
    penalty imposed on the defendant for indefensible conduct.
    Not   surprisingly,    an    analysis    of   relevant    case   law
    reveals that these criteria have not been used to deny prejudgment
    interest in every case where the defendant reasonably disputed the
    existence or amount of an obligation.                More typically, courts
    either use the certainty of a claim as support for an award of
    prejudgment interest, or they do not discuss the certainty of the
    claim at all.      See, e.g., Mitchell, 876 S.W.2d at 832              (allowing
    the award of interest where the existence and amount of the
    obligation    under   a   settlement      agreement    were   not     reasonably
    disputed); Otis, 850 S.W.2d at 446 (allowing the award of interest
    to a plaintiff whose right to recover under a fire insurance
    contract was reasonably disputed on the grounds of arson and
    misrepresentation);       Performance Systems, Inc. v. First American
    Nat. Bank, 
    554 S.W.2d 616
    , 619 (Tenn. 1977) (allowing the award of
    interest, although the existence of the defendant’s obligation
    under the lease was reasonably disputed); Johnson v. Tennessee
    Farmers Mut. Ins. Co., 
    556 S.W.2d 750
    , 752 (Tenn. 1977)(allowing
    the award of interest, although the amount of recovery under the
    insurance claim was reasonably disputed); Uhlhorn v. Keltner, 
    723 S.W.2d 131
    , 138 (Tenn. App. 1986) (allowing award of interest in a
    boundary dispute case, where the existence of any obligation to pay
    rent and the amount of rent due were both reasonably disputed);
    17
    Schoen v. J.C. Bradford & Co., 
    667 S.W.2d 97
    , 101-02 (Tenn. App.
    1984)(rejecting argument that prejudgment interest should not be
    imposed when defendant appealed in good faith).7
    Thus, we find that if the existence or amount of an
    obligation is certain, this fact will help support an award of
    prejudgment interest as a matter of equity.    After all, the more
    clear the fact that the plaintiff is entitled to compensatory
    damages, the more clear the fact that the plaintiff is also
    entitled to prejudgment interest as part of the compensatory
    damages.   The converse, however, is not necessarily true.      The
    uncertainty of either the existence or amount of an obligation does
    not mandate a denial of prejudgment interest, and a trial court’s
    grant of such interest is not automatically an abuse of discretion,
    provided the decision was otherwise equitable.     The certainty of
    the plaintiff’s claim is but one of many nondispositive facts to
    consider when deciding whether prejudgment interest is, as a matter
    of law, equitable under the circumstances.
    Turning to the facts at hand, the Court of Appeals found
    that the trial court abused its discretion in awarding prejudgment
    interest because the amount due was not certain and Allstate had a
    7
    But see Textile Workers Union, 205 Tenn. at 402-03, 326
    S.W.2d at 675 (where the employer reasonably and in good faith
    disputed its contractual obligation to provide vacation pay to
    certain employees, there was no reasonable basis for allowance of
    interest); Howard G. Lewis Construction Co. v. Lee, 
    830 S.W.2d 60
    ,
    66 (Tenn. App. 1991) (where the plaintiff requests $25,000 in
    damages but receives only $11,000, there is too substantial a
    controversy over the amount due, rendering the award of interest
    an abuse of discretion). To the extent these cases suggest that
    prejudgment interest can never be awarded when a claim is
    reasonably disputed, regardless of any equitable considerations,
    they are hereby overruled.
    18
    reasonable    basis    upon    which     to       dispute      the   Myints’    right    to
    recovery.     Concededly, Allstate did have a reasonable basis on
    which to dispute liability in this case, considering the series of
    events which led to the loss: (1) the Myints were notified by a
    letter dated October 18, 1991, that their insurance policy would be
    canceled as of December 2, 1991; (2) this cancellation was due to
    the deteriorating condition of the house; (3) five days later, on
    October 23, a small fire was intentionally set in the basement of
    the house; and (4) on October 26, a second fire was intentionally
    set,   causing    more      extensive    damage.             Although   no     conclusive
    evidence was adduced to support Allstate's suspicions that the
    Myints were involved in the arsons, under these circumstances,
    Allstate’s denial of the claim was certainly reasonable.
    While    the    Myints’    right           of   recovery   may    have     been
    reasonably disputed, we are not convinced that the amount of
    recovery was uncertain for the purposes of prejudgment interest.
    The test for determining whether the amount of damages is certain
    is not whether the parties agree on a fixed amount, for a fixed
    amount would be a liquidated claim, and the plaintiff would have a
    right to collect interest under Tenn. Code Ann. § 47-14-109(b).
    Instead, the test is whether the amount of damages is ascertainable
    by computation or by any recognized standard of valuation. This is
    true even if there is a dispute over monetary value or if the
    parties’ experts compute differing estimates of damage.                                  See
    Unlimited Equip. Lines v. Graphic Arts Centre, Inc., 
    889 S.W.2d 926
    , 942-43 (Mo. Ct. App. 1994); Community State Bank v. O’Neill,
    
    553 N.E.2d 174
    , 177-78 (Ind. Ct. App. 1990).                      Here, the amount of
    damages     was   ascertainable         by        two    well-accepted        methods    of
    19
    valuation:     by estimation of the cost to repair the fire damage,
    and by calculation of the difference between the market value of
    the house prior and subsequent to the fire.        That these values were
    contested by the parties does not preclude an award of prejudgment
    interest.
    Additional facts indicate that the trial court’s award of
    prejudgment interest was an equitable decision.             First, a jury
    determined that the Myints did not commit arson and were legally
    entitled to the insurance proceeds. Yet, they were without the use
    of those proceeds from the date of the loss, October 1990, to the
    trial court’s judgment in May 1995--a period of approximately four
    and a half years.     During that time, Allstate had full use of the
    funds, while the Myints possessed only unproductive property.
    Unquestionably,    then,   the   Myints   cannot   be   fully   compensated
    without the award of interest.        Further, the trial court did not
    allow the interest to begin accruing until the date Allstate denied
    the claim, June 1991, rather than the date of the loss, as the
    trial court did in Wilder v. Tennessee Farmers Mutual Ins. Co., 
    912 S.W.2d 722
    , 727 (Tenn. App. 1995) (award of interest beginning at
    date of loss was abuse of discretion; two year period was more
    appropriate under the circumstances).
    In conclusion, we find that there is evidence here to
    support the award of prejudgment interest. Consequently, the trial
    court’s   decision   was   not   a   “manifest   and    palpable   abuse   of
    discretion,” and, as a matter of law, we are constrained to sustain
    20
    the trial court’s judgment, even if we were to disagree with it.8
    IV
    In   sum,   we   hold   that   the   Consumer   Protection   Act,
    although applicable to the insurance industry as a whole, does not
    provide a right to recovery to the Myints for the denial of their
    insurance claim. Further, under the circumstances of this case, we
    find no error in the award of prejudgment interest.          Accordingly,
    we affirm the Court of Appeals’ dismissal of the claim made under
    the Consumer Protection Act.        We reverse the Court of Appeals’
    decisions that the Consumer Protection Act does not apply to
    insurance companies and that the prejudgment interest award was an
    abuse of discretion.
    ______________________________
    ADOLPHO A. BIRCH, JR., Justice
    8
    As a final matter, Allstate argues that it had a
    constitutional right to have the issue of prejudgment interest
    decided by a jury, under Article I, § 6 of the Tennessee
    Constitution. Allstate cites one unpublished decision for support,
    a decision which has already been implicitly overruled by Mitchell,
    876 S.W.2d at 832, on the issue of pleading requirements for
    prejudgment interest.
    We find Allstate’s argument without merit. As Tenn. Code Ann.
    § 47-14-123 indicates, prejudgment interest is awarded as a matter
    of equity. The right to a jury in an equitable matter is not the
    common law right guaranteed by the constitution. Rather, the right
    exists only to the extent provided by Tenn. Code Ann. § 21-1-103.
    This statute provides a right to have “any material fact in
    dispute” tried by a jury in chancery, but it does not require that
    the jury also decide all mixed questions of law and fact.       See
    Wright v. Quillen, 
    909 S.W.2d 804
    , 813-14 (Tenn. App. 1995); Sasser
    v. Averitt Express, Inc., 
    839 S.W.2d 422
    , 434 (Tenn. App. 1992).
    In this case, the jury found the facts, and the court decided
    whether an award of prejudgment interest was equitable in light of
    those facts. We do not find this improper.
    21
    CONCUR:
    Anderson, C.J.
    Drowota, Holder, JJ.
    Reid, S.J.
    22