Catherine Cright v. Tijuan Overly, M.D. ( 2016 )


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  •                   IN THE COURT OF APPEALS OF TENNESSEE
    AT KNOXVILLE
    May 24, 2016 Session
    CATHERINE CRIGHT v. TIJUAN OVERLY, M.D. ET AL.
    Appeal from the Circuit Court for Knox County
    No. 2-9-14    William T. Ailor, Judge
    No. E2015-01215-COA-R3-CV-FILED-OCTOBER 17, 2016
    _________________________________
    Catherine Cright‟s husband passed away on August 4, 2008, due to complications arising
    from a stent placement procedure. Cright1 subsequently filed a medical malpractice
    action2 against Dr. Tijuan Overly, Knoxville Cardiovascular Group, P.C. (KCG), and
    University Health Systems, Inc. (UHS) (collectively the defendants). Cright nonsuited
    that action in April 2013 three days into trial. She later sent a notice letter to each of the
    defendants advising them of her intent to refile her action. She neglected to attach a
    HIPAA-compliant medical authorization. Thereafter, Cright refiled her complaint
    against the defendants, all of whom filed a motion to dismiss because of her failure to
    comply with the HIPAA-compliant authorization requirement set forth in Tenn. Code
    Ann. § 29-26-121(a) (Supp. 2009). The trial court granted the motions. Cright appeals.
    We affirm.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Circuit Court
    Affirmed; Case Remanded
    CHARLES D. SUSANO, JR., J., delivered the opinion of the court, in which THOMAS R.
    FRIERSON, II, and KENNY ARMSTRONG, JJ., joined.
    Donna K. Holt, Knoxville, Tennessee, for the appellant, Catherine Cright.
    James H. London, Heidi A. Barcus, and J. Spencer Fair, Knoxville, Tennessee, for the
    appellees, Tjuan L. Overly, M.D., and Knoxville Cardiovascular Group, P.C., dba
    University Cardiology.
    1
    When we refer to “Cright,” we are referring to Mrs. Cright.
    2
    Now referred to by statute as a “health care liability action.” Since this case was filed
    when the term “medical malpractice” was still in effect, we will use that phrase throughout this
    opinion.
    Stephen C. Daves, Jeffrey R. Thompson, and Gina C. Sarli, Knoxville, Tennessee, for the
    appellee, University Health System, Inc., doing business as University of Tennessee
    Medical Center.
    OPINION
    I.
    On July 28, 2008, Dr. Overly performed a stent placement procedure on the
    deceased at the University of Tennessee Medical Center (UTMC). During the course of
    the procedure, Dr. Overly used the deceased‟s femoral artery as an access route when
    placing the stent. The deceased was kept overnight for observation. The following
    morning, Dr. Overly visited with the deceased and wrote the order for his discharge.
    However, the discharge was delayed and eventually cancelled after the deceased
    experienced blood pressure fluctuations, had groin pain, and was unable to urinate. Dr.
    Overly was notified of these changes and told the attending nurse to give the deceased
    medication and a fluid bolus. In addition, Dr. Overly requested that the deceased see a
    urologist. As a result, the Chief Resident of Urology at UTMC examined the deceased
    and ordered bladder fluid measurements and, depending on those measurements,
    placement of a catheter. Once the fluid measurements were taken, a nurse inserted a
    catheter into the deceased. Thereafter, a junior urology resident administered a
    cystoscopy, which revealed that the deceased had a bladder mass. The catheter was
    reinserted.
    The deceased continued experiencing pain, and the junior urology resident
    prescribed pain medication. The Chief Resident of Urology was contacted and ordered a
    CT scan of the deceased‟s abdomen to determine if his bladder had been injured during
    the cystoscopy. The CT scan revealed that the deceased had suffered a retroperitoneal
    hemorrhage. A nurse ordered a complete blood count (CBC) for the deceased. A few
    hours later, Dr. Overly checked on the deceased and ordered (1) more pain medication;
    (2) the administration of fluids; (3) the transfusion of two units of blood; and (4) repeated
    CBCs on a monitoring schedule. Roughly one hour later, the junior urology resident
    visited the deceased to check on his catheter. After examining him, the junior resident
    gave the nurse a verbal order to obtain a consultation from vascular surgery regarding a
    possible retroperitoneal bleed. A short time later, the deceased was rushed to surgery.
    Prior to surgery, however, he experienced cardiac arrest and had to be revived. After
    being revived, the deceased underwent an operation to repair his femoral artery, which
    was punctured. Though the artery was repaired, the deceased suffered complications and
    experienced organ damage. He was put on a respirator and eventually died on August 4,
    2008.
    2
    On August 3, 2009, Cright mailed written notice of a potential medical
    malpractice claim, along with a HIPAA-compliant authorization, to each of the
    defendants. On November 30, 2009, Cright filed the original complaint in this action.
    The case ultimately proceeded to trial on April 15, 2013. However, three days into trial,
    Cright moved for a voluntary nonsuit, which the trial court granted on May 3, 2013.
    On May 30, 2013, Cright again sent notice of a potential medical malpractice
    claim to the defendants. A HIPAA-compliant authorization was not included with the
    notices. Rather, the notice letters that the defendants received included the following
    paragraph:
    Medical records of the entire UT Hospital admission at issue
    have previously been provided to you, as well as any other
    records you wished to obtain pursuant to an Agreed RAS
    Order entered in the original Knox County Circuit Court
    action under docket No. 2-5923-09.
    (Bold font in original omitted.) Cright subsequently filed a new complaint against the
    defendants on January 3, 2014.
    Dr. Overly and KCG filed a motion to dismiss, which raised the following
    argument:
    [Cright] has failed to comply with the requirements of Tenn.
    Code Ann. § 29-26-121 (the “Notice Statute”) by: 1) failing
    to attach a medical authorization to the “notice letter” prior to
    filing the [c]omplaint in the instant action, required by Tenn.
    Code Ann. § 29-26-121(a)(2)(E); and 2) failing to
    demonstrate compliance with the Notice Statute by providing
    a certificate of mailing with the “notice letter” as required by
    Tenn. Code Ann. § 29-26-121(a)(4).
    One week later, UHS filed a motion to dismiss, which also contended that Cright had
    failed “to comply with the provisions of Tenn. Code Ann. § 29-26-121” by neglecting to
    “submit a HIPAA-compliant medical records authorization with the pre-suit notice
    letter.” Thereafter, Cright filed a motion to amend her complaint to include an affidavit
    from her attorney, which stated, in pertinent part, as follows:
    3
    A [HIPAA]-compliant medical authorization was not
    attached, because the parties had previously entered an
    [a]greed [o]rder that the RAS3 service and record ordering
    procedure was to be the exclusive means for obtaining [the
    deceased‟s] medical records, to the exclusion of any medical
    authorizations previously provided. Pursuant to the RAS
    Order all [d]efendants had already received complete copies
    of all records in the possession of the other, as well as
    extensive records from many other health care providers
    predating the events at issue by many years. The complete
    record of the hospitalization at issue in this case was marked
    as an exhibit to Dr. Overly‟s deposition in 2010, was used
    throughout discovery of all other witnesses, and was marked
    for identification as an exhibit in the trial of this case that
    began in 2013.         Since [the deceased] died in that
    hospitalization, there are no additional “updated” medical
    records to be obtained from any [d]efendant.
    (Footnote added.)
    The trial court conducted a hearing regarding the motions to dismiss and stated as
    follows:
    It‟s clear from the record that there was no medical
    authorization filed with this case when it was refiled, that
    there was also no affidavit of pre-suit notice, there was also
    no certificate of mailing, which is required by [Tenn. Code
    Ann.§ 29-26-121]. Defendants agree that they used the same
    records that were used in the previous case to prepare for this
    case. However, the HIPAA authorization states clearly that it
    expires one year after it is signed. The RAS order states that
    it will be used in that particular case. It doesn‟t say that it can
    be used in any case, this case having a different docket
    number than the first one, even though the parties are the
    same.
    The Court is of the opinion that under the current state of the
    law, the motions to dismiss should be granted, the case will
    3
    Records Acquisition Services.
    4
    be dismissed without prejudice, as to all but the direct claims
    of negligence against [d]efendant [UHS] for its failure to
    supervise, monitor and enforce its own established policies,
    which will proceed under ordinary negligence.
    The court subsequently entered an order dismissing all medical malpractice claims
    against the defendants while also preserving a general negligence claim by Cright against
    UHS. Prior to entry of the order, UHS filed an amended motion to dismiss and/or motion
    to reconsider, contending that (1) all of Cright‟s claims against UHS were grounded
    purely in medical malpractice and (2) any claim for simple negligence would be barred
    by the statute of limitations. Cright filed a motion to reconsider the trial court‟s dismissal
    of her medical malpractice claims. As the basis for this motion, Cright contended that (1)
    the defendants could not demonstrate any actual prejudice stemming from her omission
    of a HIPAA-compliant medical authorization; (2) the RAS order from the initial lawsuit
    was still in effect; (3) the defendants did not plead noncompliance with the pre-suit notice
    provisions contained in Tenn. Code Ann. § 29-26-121 in their answers, thereby waiving
    that defense; and (4) Cright‟s motion for a mistrial in the initial action should have been
    granted, which would have made a second pre-suit notice to the defendants unnecessary.
    The trial court held a hearing on all outstanding motions. With respect to UHS‟s
    amended motion to dismiss and/or motion to reconsider, the trial court stated the
    following:
    This Court has considered [UHS‟s] motion to reconsider with
    regard to [the] ruling that the case against [UHS] is a
    negligence case. The amended complaint from the 2009 case,
    which was the complaint filed in 2013, does make allegations
    with reference to policies and procedures that [Cright] claims
    were violated, and [Cright‟s] claims are system failures on the
    part of [UHS]. The Court is asked to determine whether this
    is a case that is a [medical malpractice] act case or a
    negligence case instead. [UHS] claims that there are not two
    separate torts committed toward [the deceased], and that
    policies not followed does not move the case from outside the
    realm of [medical malpractice] to straight negligence. The
    Court in making that determination has looked at the [medical
    malpractice] act, which from the sheer name of it is [medical
    malpractice], which deals with the care of patients. From
    everything that the Court has reviewed, the Court is of the
    opinion that the systems failure that [Cright] complains of
    5
    deals with the care of patients and as a result that this is a
    [medical malpractice] claim.
    And as a result, the Court is amending its ruling and
    dismissing the complaint against [UHS], based on a finding
    that no part of the claims alleged against UHS sound in
    ordinary negligence.
    As for Cright‟s motion to reconsider the dismissal of the medical malpractice claims
    against the defendants, the trial court stated as follows:
    Based on a review of everything again, the Court understands
    [Cright‟s] dissatisfaction with the Court‟s previous ruling.
    The Court recognizes that the original suit being filed in May
    of 2009, voluntarily being dismissed or non-suited, with the
    order entered May 3 of 2013, the action was refiled on
    January 3 of 2014, which again was within one year of the
    non-suit. [Cright] again contends that [she] complied with
    the notice requirement of [Tenn. Code Ann. §] 29-26-121,
    based on the notice of the original suit in 2009, and also that
    the HIPAA compliant release was provided in the original
    2009 lawsuit. [Cright] on May 30, 2013[,] did give notice of
    her intention to refile this claim, which was sent by certified
    mail, return receipt. There was not the affidavit that is
    required by the statute that was filed. And as [Cright‟s
    attorney] admitted she prepared it, she just doesn‟t know what
    happened to it. The Court does not think that that, in and of
    itself, would be sufficient to dismiss this lawsuit.
    And the Court has reviewed the Hinkle [v. Kindred Hosp.,
    No. M2010-02499-COA-R3-CV, 
    2012 WL 3799215
    (Tenn.
    Ct. App., filed Aug. 31, 2012)] and Foster [v. Chiles, 
    467 S.W.3d 911
    (Tenn. 2015)] decisions and believes that
    originally when [Cright] filed her suit in May of 2013 that
    [she] was of the opinion that she was complying with the law
    at the time. However, there was not a HIPAA compliant
    release supplied, even though [Cright] states that the medical
    records have been previously provided to the defendants in
    addition to other records pursuant to an agreed RAS order
    that was entered in the original Knox County Circuit Court
    6
    action. The court is still of the opinion that based on
    everything, that the Court ruled correctly based on the state of
    the law when the Court reviewed the case, and therefore, the
    Court overrules [Cright‟s] motion.
    II.
    Cright raises the following issues, as quoted verbatim from her brief:
    Was it error to dismiss [Cright‟s] claims for failure to provide
    a [HIPAA] authorization when the actual records had been
    produced, were no longer under [HIPAA] protection, and
    were freely used by the defendants to mount their defenses to
    this action?
    If there was no substantial compliance, is [Cright] entitled to
    a waiver, given the circumstances of this case?
    Was it error to dismiss all claims, when [the defendants] are
    liable under ordinary negligence?
    (Numbering in original omitted.) Dr. Overly and KCG have raised an additional issue, as
    quoted verbatim from their brief:
    Whether the motions in limine discussed by [Cright] are
    reviewable at this time.
    (Numbering and italics in original omitted.)
    III.
    On the issue of a Tenn. R. Civ. P. 12.02(6) motion to dismiss, we are guided by
    the following principles as articulated by the Supreme Court:
    A Rule 12.02(6) motion challenges only the legal sufficiency
    of the complaint, not the strength of the plaintiff‟s proof or
    evidence. Highwoods Props., Inc. v. City of Memphis, 
    297 S.W.3d 695
    , 700 (Tenn. 2009); Willis v. Tenn. Dep't of
    Corr., 
    113 S.W.3d 706
    , 710 (Tenn. 2003); Bell ex rel. Snyder
    v. Icard, Merrill, Cullis, Timm, Furen & Ginsburg,
    7
    P.A., 
    986 S.W.2d 550
    , 554 (Tenn. 1999); Sanders v.
    Vinson, 
    558 S.W.2d 838
    , 840 (Tenn. 1977)). The resolution
    of a 12.02(6) motion to dismiss is determined by an
    examination of the pleadings alone. Leggett v. Duke Energy
    Corp., 
    308 S.W.3d 843
    , 851 (Tenn. 2010); Trau-Med of Am.,
    Inc. v. Allstate Ins. Co., 
    71 S.W.3d 691
    , 696 (Tenn. 2002);
    Cook ex rel. Uithoven v. Spinnaker’s of Rivergate, Inc., 
    878 S.W.2d 934
    , 938 (Tenn. 1994); Cornpropst v. Sloan, 
    528 S.W.2d 188
    , 190 (Tenn. 1975). A defendant who files a
    motion to dismiss “ „admits the truth of all of the relevant and
    material allegations contained in the complaint, but . . .
    asserts that the allegations fail to establish a cause of
    action.‟ ” Brown v. Tenn. Title Loans, Inc., 
    328 S.W.3d 850
    , 854 (Tenn. 2010) (quoting Freeman Indus., LLC v.
    Eastman Chem. Co., 
    172 S.W.3d 512
    , 516 (Tenn. 2005)); see
    Edwards v. Allen, 
    216 S.W.3d 278
    , 284 (Tenn. 2007); White
    v. Revco Disc. Drug Ctrs., Inc., 
    33 S.W.3d 713
    , 718 (Tenn.
    2000); Holloway v. Putnam Cnty., 
    534 S.W.2d 292
    , 296
    (Tenn. 1976).
    In considering a motion to dismiss, courts “ „must construe
    the complaint liberally, presuming all factual allegations to be
    true and giving the plaintiff the benefit of all reasonable
    inferences.‟ ” Tigg v. Pirelli Tire Corp., 
    232 S.W.3d 28
    , 31-
    32 (Tenn. 2007) (quoting 
    Trau-Med, 71 S.W.3d at 696
    ); see
    Leach v. Taylor, 
    124 S.W.3d 87
    , 92-93 (Tenn. 2004); Stein v.
    Davidson Hotel Co., 
    945 S.W.2d 714
    , 716 (Tenn. 1997);
    Bellar v. Baptist Hosp., Inc., 
    559 S.W.2d 788
    , 790 (Tenn.
    1978); see also City of Brentwood v. Metro. Bd. of Zoning
    Appeals, 
    149 S.W.3d 49
    , 54 (Tenn. Ct. App. 2004) (holding
    that courts “must construe the complaint liberally in favor of
    the plaintiff by . . . giving the plaintiff the benefit of all the
    inferences that can be reasonably drawn from the pleaded
    facts”). A trial court should grant a motion to dismiss “only
    when it appears that the plaintiff can prove no set of facts in
    support of the claim that would entitle the plaintiff to relief.”
    Crews v. Buckman Labs. Int’l, Inc., 
    78 S.W.3d 852
    , 857
    (Tenn. 2002); see Lanier v. Rains, 
    229 S.W.3d 656
    , 660
    (Tenn. 2007); Doe v. Sundquist, 
    2 S.W.3d 919
    , 922 (Tenn.
    1999); Pemberton v. Am. Distilled Spirits Co., 
    664 S.W.2d 8
                 690, 691 (Tenn. 1984); Fuerst v. Methodist Hosp. S., 
    566 S.W.2d 847
    , 848 (Tenn. 1978); Ladd v. Roane Hosiery,
    Inc., 
    556 S.W.2d 758
    , 759–60 (Tenn. 1977). We review the
    trial court‟s legal conclusions regarding the adequacy of the
    complaint de novo. 
    Brown, 328 S.W.3d at 855
    ; 
    Stein, 945 S.W.2d at 716
    .
    Webb v. Nashville Area Habitat for Humanity, Inc., 
    346 S.W.3d 422
    , 426 (Tenn. 2011).
    This case also involves a statutory interpretation, which is a question of law that
    we also review de novo. Pratcher v. Methodist Healthcare Memphis Hosp., 
    407 S.W.3d 727
    , 734 (Tenn. 2013). The Supreme Court has previously explained our standard of
    review:
    When interpreting a statute, our role is to ascertain and
    effectuate the legislature‟s intent. Sullivan ex rel. Hightower
    v. Edwards Oil Co., 
    141 S.W.3d 544
    , 547 (Tenn. 2004). We
    must not broaden or restrict a statute‟s intended meaning.
    Garrison v. Blickford, 
    377 S.W.3d 659
    , 663 (Tenn. 2012)
    (quoting U.S. Bank, N.A. v. Tenn. Farmers Mut. Ins. Co.,
    
    277 S.W.3d 381
    , 386 (Tenn. 2009)). We also presume that
    the legislature intended to give each word of the statute its
    full effect. In re Estate of Trigg, 
    368 S.W.3d 483
    , 490
    (Tenn. 2012). When statutory language is unambiguous, we
    accord the language its plain meaning and ordinary usage.
    Glassman, Edwards, Wyatt, Tuttle & Cox, P.C. v. Wade, 
    404 S.W.3d 464
    , 467 (Tenn. 2013). Where the statutory language
    is ambiguous, however, we consider the overall statutory
    scheme, the legislative history, and other sources. Mills v.
    Fulmarque, Inc., 
    360 S.W.3d 362
    , 368 (Tenn. 2012);
    Colonial Pipeline Co. v. Morgan, 
    263 S.W.3d 827
    , 836
    (Tenn. 2008).
    Stevens ex rel. Stevens v. Hickman Cmty. Health Care Servs., Inc., 
    418 S.W.3d 547
    ,
    553 (Tenn. 2013).
    IV.
    9
    A.
    Tenn. Code Ann. § 29-26-121(a) (Supp. 2009) provides as follows:
    (1) Any person, or that person‟s authorized agent, asserting a
    potential claim for medical malpractice shall give written
    notice of the potential claim to each health care provider that
    will be a named defendant at least sixty (60) days before the
    filing of a complaint based upon medical malpractice in any
    court of this state.
    (2) The notice shall include:
    *       *     *
    (E) A HIPAA compliant medical authorization permitting the
    provider receiving the notice to obtain complete medical
    records from each other provider being sent a notice.
    (Emphasis added.) The Supreme Court has previously explained why a HIPAA-
    compliant medical authorization is required in the pre-suit notice to defendants in medical
    malpractice actions:
    [T]he purpose of Tenn. Code Ann. § 29-26-121(a)(2)(E) is
    not to provide defendants with notice of a potential claim.
    Instead, Tenn. Code Ann. § 29-26-121(a)(2)(E) serves to
    equip defendants with the actual means to evaluate the
    substantive merits of a plaintiff‟s claim by enabling early
    access to a plaintiff‟s medical records. Because HIPAA itself
    prohibits medical providers from using or disclosing a
    plaintiff’s medical records without a fully compliant
    authorization form, it is a threshold requirement of the statute
    that the plaintiff’s medical authorization must be sufficient to
    enable defendants to obtain and review a plaintiff’s relevant
    medical records. As a result, plaintiffs cannot satisfy Tenn.
    Code Ann. § 29-26-121(a)(2)(E) by simply notifying
    defendants that a healthcare liability claim may be
    forthcoming.
    10
    
    Stevens, 418 S.W.3d at 555
    (emphasis added; internal citations omitted).
    In the present action, it is undisputed that Cright failed to provide a HIPAA-
    compliant medical authorization. Rather, Cright, when she served the defendants with
    pre-suit notice of her intent to refile her action, referenced a 2010 agreed RAS order from
    the initial action. Nevertheless, “[a] plaintiff‟s less-than-perfect compliance with Tenn.
    Code Ann. § 29-26-121(a)(2)(E) . . . should not derail a healthcare liability claim.” 
    Id. Rather, “a
    plaintiff must substantially comply, rather than strictly comply, with the
    requirements of Tenn. Code Ann. § 29-26-121(a)(2)(E).” 
    Id. When determining
    whether
    a plaintiff has substantially complied, “a reviewing court should consider the extent and
    significance of the plaintiff‟s errors and omissions and whether the defendant was
    prejudiced by the plaintiff‟s noncompliance.” 
    Id. at 556.
    The 2010 agreed RAS order contained the following statement regarding how long
    it would remain valid: “This Order . . . shall remain in effect until the final disposition of
    the above-styled lawsuit.” (Emphasis added.) Three days into trial, Cright moved for a
    voluntary dismissal of the original action, which the court granted on May 3, 2013. As a
    result, the 2010 agreed RAS order ceased to remain effective on that date. Thus, the
    2010 agreed RAS order that Cright is attempting to rely upon had been invalid for several
    months prior to the filing of this case in January 2014. Despite this fact, Cright contends
    in her brief that “[t]he record in this case demonstrates that no prejudice resulted to the
    defendants from the claimed deficiency of the notice provided” because the defendants
    had already accessed the deceased‟s medical records in the prior case. We disagree. “In
    limited circumstances, HIPAA provides for the use or disclosure of medical records
    without specific authorization „by the covered entity to defend itself in a legal action.‟ ”
    Roberts v. Prill, No. E2013-02202-COA-R3-CV, 
    2014 WL 2921930
    , at *6 (Tenn. Ct.
    App., filed June 26, 2014) (quoting 45 C.F.R. § 164.508(a)(2)(i)(C)) (emphasis in
    original). “However, HIPAA generally provides that a covered entity may not „use or
    disclose protected health information without‟ valid authorization.” Roberts, 
    2014 WL 2921930
    , at *6 (quoting 45 C.F.R. § 164.508(a)(1)) (emphasis in original). The case now
    before us is not covered by one of the narrow exceptions that allows for use of a patient‟s
    medical records without authorization. Ultimately, while the defendants had access to the
    deceased‟s medical records after obtaining them during the initial action, they were not
    entitled to use those records in the present case in the absence of a HIPAA-compliant
    medical authorization entitling them to do so. With the substantial-compliance analysis
    from Stevens in mind, we find that Cright‟s failure to provide a medical authorization in
    this case is significant and would necessarily prejudice the defendants if this case
    proceeded further.
    B.
    11
    Cright contends that, even if her pre-suit notice to defendants was deficient, she is
    still entitled to a waiver for extraordinary cause. The Supreme Court has previously
    discussed “extraordinary cause” in the context of Tenn. Code Ann. § 29-26-121:
    The statute does not define “extraordinary cause,” and the
    statute‟s legislative history does not indicate that the
    legislature intended to assign a meaning to that phrase other
    than its plain and ordinary meaning. “Extraordinary” is
    commonly defined as “going far beyond the ordinary degree,
    measure, limit, etc.; very unusual, exceptional; remarkable.”
    Webster’s New World Dictionary of the American Language,
    516 (1966); see also State v. Vikre, 
    356 S.W.2d 802
    , 804
    ([N.C. Ct. App.] 1987) (adopting dictionary definition of
    extraordinary cause as “going beyond what is usual, regular,
    common, or customary . . . of, relating to, or having the
    nature of an occurrence or risk of a kind other than what
    ordinary experience or prudence would foresee.” One legal
    scholar, commenting on Tennessee Code Annotated sections
    29-26-121 and 122, has noted that possible examples of
    “extraordinary cause” might include “illness of the plaintiff‟s
    lawyer, a death in that lawyer‟s immediate family, [or] illness
    or death of the plaintiff‟s expert in the days before the filing
    became necessary.”
    Myers v. AMISUB (SFH), Inc., 
    382 S.W.3d 300
    , 310-11 (Tenn. 2012). In her brief,
    Cright offers multiple explanations for why she believes extraordinary cause should be
    found in this case. First, she argues that “[w]hile this is a refiled action after a non-suit,
    and technically a „new‟ action, there were circumstances existing in this case that gave all
    parties notice that the non-suit was not „the conclusion‟ of the controversy.” Second, she
    asserts that “[t]he state of the law applicable at relevant times should be considered.”
    Third, Cright claims that the 2010 agreed “RAS [o]rder reflected the past agreement of
    the parties that took the records outside of the use of further HIP[A]A authorizations
    altogether.” Fourth, she maintains that the defendants “had waived the opportunity to
    raise the issue of any failure to comply with the notice statute because it was not properly
    pled in either of their [a]nswers.” Fifth, Cright states that to “dismiss this case for a
    HIP[A]A authorization when the defendants have freely utilized the records in their
    defense of [Cright‟s] claims is against all logic and would be a severe injustice to . . .
    Cright.” Finally, she notes the “judicial preference to have cases decided on their
    merits.”
    12
    Regardless of how Cright wants to characterize the present action, it is still
    separate and distinct from the prior action she voluntarily non-suited in 2013. While the
    defendants may have anticipated that Cright would refile her medical malpractice claim,
    such speculation is of no consequence and does not absolve Cright of the need to provide
    a medical authorization in compliance with Tenn. Code Ann. § 29-26-121(a), a statutory
    requirement that existed before both the initial action and the present action.
    Furthermore, as we have already explained, the 2010 agreed RAS order is functionally
    irrelevant to the present action as it ceased to remain in effect once the trial court granted
    Cright a voluntary non-suit on May 30, 2013. Though Cright insists that this prior agreed
    order should have some bearing on our extraordinary cause analysis, we disagree with
    this assertion. There is nothing “extraordinary” in the facts of this case as that term is
    defined in 
    Myers, 382 S.W.3d at 310-11
    .
    Cright readily acknowledges that the defendants, by failing to include a defense in
    their answers, did not waive their defense of failure to comply with the notice statute.
    She even cites to an opinion authored by this Court supporting the defendants‟ position
    on this issue. See Blankenship v. Anesthesiology Consultants Exch., P.C., 
    446 S.W.3d 757
    , 760 (Tenn. Ct. App. 2014) (“Because Tenn. R. Civ. P. 12.08 provides that
    Defendant could have presented this defense even as late as „at the trial on the merits,‟ we
    cannot find that Defendant waived the defense of failure to state a claim upon which
    relief can be granted simply because Defendant engaged in discovery prior to filing its
    motion. We note that Defendant gives an explanation as to its delay in raising this
    defense. We, however, need not address this explanation as the clear language of Tenn.
    R. Civ. P. 12.08 resolves this waiver issue.”). Despite that unambiguous holding, Cright
    still insists that “there must be some consequence [for] a defendant[‟s] failure to properly
    plead such a „threshold‟ issue.” Ultimately, Tenn. R. Civ. P. 12.08 is clear on this issue,
    and we need not entertain Cright‟s request, which would run counter to established law.
    Finally, we are not persuaded by Cright‟s contention that dismissal because of the
    absence of a medical authorization would be “against all logic” and would be a “severe
    injustice” to her. Tenn. Code Ann. § 29-26-121(a) clearly sets forth what is required
    when a party provides pre-suit notice of an impending medical malpractice claim. Cright
    failed to comply with a significant part of those requirements, instead choosing to rely
    upon a 2010 agreed RAS order from the prior action in place of a HIPAA-compliant
    medical authorization. This failure by Cright is substantial given the fact that the agreed
    order ceased to be effective several months before the present action was filed and would
    not entitle the defendants to use of the deceased‟s medical records in this action. In our
    view, it would be “against all logic” to hold that a long-invalid order is now operable and
    sufficient to stand in place of a medical authorization that is required by statute. While
    13
    we do not favor procedural dismissals, accepting Cright‟s argument would render a very
    strained interpretation of Tenn. Code Ann. § 29-26-121(a) that would thwart the
    Legislature‟s intent. Accordingly, we affirm the trial court‟s decision refusing to grant
    Cright a waiver for her noncompliance due to extraordinary cause.
    C.
    Cright goes on to contend that the trial court erred by dismissing all claims against
    the defendants because she believes they are still liable under ordinary negligence.
    Because the cause of this action originated prior to the 2011 amendments to the
    Tennessee Medical Malpractice Act, the common law at that time is our guide to
    distinguishing a medical malpractice claim from a claim sounding in ordinary
    negligence.4 As all parties to this appeal note in their briefs, Estate of French v.
    Stratford House, 
    333 S.W.3d 546
    (Tenn. 2011), provides instructive insights into
    delineating the difference between these two types of claims. Specifically, the Supreme
    Court stated the following:
    Whether claims are characterized as ordinary negligence or
    medical malpractice affects the nature of the litigation. A
    medical malpractice claimant must establish the statutory
    elements through the testimony of an expert who meets the
    qualifications set forth in Tennessee Code Annotated section
    29-26-115(b). See Barkes v. River Park Hosp., Inc., 
    328 S.W.3d 829
    , 833 (Tenn. 2010) (“Unless the negligence is
    obvious and readily understandable by an average layperson,
    expert testimony will be required to demonstrate the
    applicable standard of care and breach of that standard.”);
    Seavers v. Methodist Med. Ctr. of Oak Ridge, 
    9 S.W.3d 86
    ,
    92 (Tenn. 1999) (“Expert testimony is required in medical
    malpractice cases to assist and to educate the trier of fact
    4
    “The General Assembly amended the Medical Malpractice Act in 2011 to modify the
    definition of „health care liability action‟ to include „claims against state or a political
    subdivision thereof.‟ Act of May 20, 2011, ch. 510 § 8, 2011 Tenn. Pub. Acts. 510, 1506
    (codified as amended at Tenn. Code Ann. § 29-26-101(a) (2012)). The 2011 amended became
    effective on October 1, 2011[.] . . . The 2011 amendment does not apply retroactively[.] See In
    re D.A.H., 
    142 S.W.3d 267
    , 273-74 (Tenn. 2004) (explaining that all statutes are presumed to
    apply prospectively unless otherwise stated but procedural or remedial statutes that do not affect
    vested rights may apply retrospectively).” Cunningham v. Williamson Cnty. Hosp. Dist., 
    405 S.W.3d 41
    , 45 n.2 (Tenn. 2013).
    14
    unless the alleged malpractice lies within the common
    knowledge of lay persons.”). . . .
    Because medical malpractice is a category of negligence, the
    distinction between medical malpractice and negligence
    claims is subtle; there is no rigid analytical line separating the
    two causes of action. Draper v. Westerfield, 
    181 S.W.3d 283
    , 290 (Tenn. 2005); Gunter [v. Memphis Hous. Auth.],
    121 S.W.3d [636,] 639 [(Tenn. 2003)] (quoting Weiner v.
    Lenox Hill Hosp., 
    673 N.E.2d 914
    , 916 ([N.Y.] 1996)). In
    Gunter, a suit involving allegations of negligence by a
    laboratory with regard to a paternity test, this Court observed
    that the distinguishing feature between ordinary negligence
    and medical malpractice cases is whether “a plaintiff‟s claim
    is for injuries resulting from negligent medical 
    treatment.” 121 S.W.3d at 640
    . We embraced the standard set forth by
    the New York courts for distinguishing an ordinary
    negligence claim from one based upon medical malpractice:
    [W]hen a claim alleges negligent conduct which
    constitutes or bears a substantial relationship to
    the rendition of medical treatment by a medical
    professional, the medical malpractice statute is
    applicable. Conversely, when the conduct
    alleged is not substantially related to the
    rendition of medical treatment by a medical
    professional, the medical malpractice statute
    does not apply.
    
    Id. at 641.
    . . .
    Our Court of Appeals has further defined the standard set
    forth in Gunter and reaffirmed in Draper:
    Medical malpractice cases typically involve a
    medical diagnosis, treatment or other scientific
    matters. The distinction between ordinary
    negligence and malpractice turns on whether the
    acts or omissions complained of involve a
    matter of medical science or art requiring
    15
    specialized skills not ordinarily possessed by
    lay persons or whether the conduct complained
    of can instead be assessed on the basis of
    common everyday experiences of the trier of
    fact.
    Peete v. Shelby Cnty. Health Care Corp., 
    938 S.W.2d 693
    ,
    696 (Tenn. Ct. App. 1996) (quoting Graniger v. Methodist
    Hosp. Healthcare Sys., No. 02A01-9309-CV-00201, 
    1994 WL 496781
    , at *3 (Tenn. Ct. App.[, filed] Sept. 9, 1994)). If
    the alleged breach of the duty of care set forth in the
    complaint is one that was based upon medical art or science,
    training, or expertise, then it is a claim for medical
    malpractice. If, however, the act or omission complained of
    is one that requires no specialized skills, and could be
    assessed by the trier of fact based on ordinary everyday
    experiences, then the claim sounds in ordinary negligence.
    See Conley v. Life Care Ctrs. of Am., Inc., 
    236 S.W.3d 713
    ,
    729-30 (Tenn. Ct. App. 2007).
    Estate of 
    French, 333 S.W.3d at 555-56
    (emphasis added).
    Cright alleged in her complaint that Dr. Overly and KCG were negligent by doing
    the following:
    (a) failing to adequately follow-up with examinations and
    appropriate testing when symptoms of the known
    complication of internal bleeding manifested on July 29,
    2008;
    (b) failing to timely recognize the symptoms of internal
    bleeding and obtain appropriate consultations and/or
    treatment;
    (c) failing to adequately communicate with other physicians
    and/or nurses regarding [the deceased‟s] condition;
    (d) failing to follow up on the results of the [u]rology consult,
    or give report of the status of [the deceased‟s] condition to the
    on-call cardiology resident, or to request the cardiology
    16
    resident on call to follow up and monitor [the deceased‟s]
    condition through the night;
    (e) failing to timely obtain a consult from a vascular surgeon
    to examine and assist in the monitoring of [the deceased]
    once the signs and symptoms of internal bleeding manifested
    on June 29, 2008, or an emergen[cy] consult on June 30,
    2008[;]
    (f) failing to recognize the significance of and/or properly
    treat [the deceased‟s] prolonged, severe and deepening shock
    at 8:00am, even after the results of the CT scan were known
    to Dr. Overly and he claims to have recognized that [the
    deceased] was in hypovolemic shock from blood loss, and
    had been in shock for many hours.
    All of these claims against Dr. Overly and KCG pertain to examining the deceased for
    signs of internal bleeding and his subsequent treatment. It appears quite clear to us that
    analyzing each of these allegations would require specialized medical knowledge that a
    lay person would not ordinarily possess. In our view, a regular person without an
    advanced medical background would hardly be able to assess symptoms of internal
    bleeding, much less determine the severity of the deceased‟s condition or decide whether
    treatment was rendered in a timely manner. Accordingly, all of these claims sound in
    medical malpractice, and the trial court was correct in designating them as such. As for
    UHS, Cright alleged the following negligent acts:
    (a) failing to recognize the symptoms of internal bleeding and
    request examination of [the deceased] by appropriate
    physicians;
    (b) failing to adequately monitor [the deceased‟s] condition
    and make appropriate entries in his chart for reference by
    other nurses and physicians;
    (c) failing to adequately report [the deceased‟s] condition to
    appropriate physicians;
    (d) failing to seek direction from appropriate health care
    providers;
    17
    (e) failing to communicate to appropriate physicians the
    seriousness and/or severity of [the deceased‟s] condition;
    (f) failing to timely communicate to appropriate physicians
    the results reported on the CT scan of July 29, 2008;
    (g) failing to promptly carry out the orders that were given the
    morning of June 30;
    (h) failing to timely request the vascular surgery consultation
    on the morning of July 30, 2008;
    (i) failing to seek assistance from appropriate personnel if
    nursing reports to physicians regarding [the deceased‟s]
    condition were not receiving adequate physician response;
    (j) failing to follow its own policies, procedures, and the
    standards of acceptable practice it has set for itself and
    advertises to the public [that it] will apply to patients treated
    at its facility[;]
    (k) failing to have proper systems in place to insure: proper
    training of nurses caring for patients at risk for internal
    bleeding; adequate communication of critical results on
    imaging studies to appropriate physicians; and proper
    documentation and communication of critical blood pressure
    readings to physicians.
    As with Cright‟s allegations against Dr. Overly and KCG, these claims against UHS also
    sound in medical malpractice. Recognizing symptoms of internal bleeding, accurately
    updating the deceased‟s medical chart, knowing what physicians should be contacted
    about the deceased‟s condition, carrying out specific orders to treat the deceased, and
    realizing when the deceased should have obtained a vascular surgery consultation are all
    tasks that an ordinary person would be unable to accomplish without an advanced
    medical background. Similarly, we believe that knowing whether hospital procedures,
    training, documentation, and communication were proper would be beyond the scope of
    an ordinary person‟s basic understanding. Accordingly, the trial court was correct in
    determining that these claims fit within the framework of medical malpractice as opposed
    to negligence.
    18
    D.
    Lastly, Cright contends that two “motions in limine are ripe for review and should
    be granted.” One of these motions sought to prevent any of the defendants from
    “attempting to „shift blame‟ to any non-party in light of the fact that no defendant has
    ever pled comparative fault.” The other aimed to stop “Dr. Overly and/or others [from]
    present[ing] irrelevant testimony about how he correctly performed the stent procedure
    the day before the negligence occurred.” Despite Cright‟s arguments, this issue has been
    rendered moot based upon our decision to affirm the trial court‟s rulings as to as to (1)
    Cright‟s failure to comply with the pre-suit notice provisions of Tenn. Code Ann. § 29-
    26-121(a) and (2) the fact that all of her claims against the defendants sound in medical
    malpractice. Accordingly, we decline to address the issue.
    V.
    The trial court‟s grant of the motions to dismiss is affirmed. Costs on appeal are
    assessed to the appellant, Catherine Cright. This case is remanded, pursuant to applicable
    law, for collection of costs assessed by the trial court.
    _______________________________
    CHARLES D. SUSANO, JR., JUDGE
    19