Nedra Finney v. Franklin Special School District Board Of Education , 576 S.W.3d 663 ( 2018 )


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  •                                                                                         09/28/2018
    IN THE COURT OF APPEALS OF TENNESSEE
    AT NASHVILLE
    June 6, 2018 Session
    NEDRA FINNEY V. FRANKLIN SPECIAL SCHOOL DISTRICT BOARD
    OF EDUCATION, ET AL.
    Appeal from the Chancery Court for Williamson County
    No. 45644    Joseph A. Woodruff, Chancellor
    No. M2017-02080-COA-R3-CV
    This is an appeal of the termination of a tenured teacher’s employment pursuant to the
    Tenure Act, Tenn. Code Ann. §§ 49-5-501 to – 515. The Director of Schools of the
    Franklin Special School District filed Charges for Dismissal of the tenured teacher on the
    grounds of unprofessional conduct, incompetence, inefficiency, insubordination, and
    neglect of duty. The charging document alleged multiple incidents of unprofessional
    conduct based on a lack of adherence to required procedures, particularly in the area of
    special education laws and procedures. It further alleged that the teacher was placed on a
    Corrective Action Plan for the 2014-2015 school year, during which the teacher was
    found to be in violation of the plan on multiple occasions. Moreover, at the end of the
    2014-2015 school year, the teacher was suspended for three days without pay as a result
    of an incident that occurred on May 11, 2015, during which the teacher improperly
    restrained a special education student, which violated the student’s individualized
    education plan. The charging document also identified, inter alia, an incident that
    occurred on October 28, 2015, when the teacher got into a physical altercation with a
    special education student who refused to return the teacher’s day planner and which
    resulted in the two falling to the floor. Following an evidentiary hearing, the Impartial
    Hearing Officer recommended dismissal on the grounds of unprofessional conduct. When
    the school board voted to sustain the Hearing Officer’s decision, the teacher sought
    review in chancery court. The chancery court affirmed the teacher’s dismissal based on
    the grounds of unprofessional conduct and incompetence. This appeal followed. Because
    the Hearing Officer did not find that the ground of incompetence had been proven, and
    that decision was not appealed, the ground of incompetence was not before the court.
    Therefore, it may not be considered as a ground for dismissal. However, we affirm the
    decision to dismiss the tenured teacher’s employment with the school district on the
    ground of unprofessional conduct.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court Affirmed
    FRANK G. CLEMENT JR., P.J., M.S., delivered the opinion of the Court, in which ANDY D.
    BENNETT and RICHARD H. DINKINS, JJ., joined.
    J. Michael Clemmons, Nashville, Tennessee, for the appellant, Nedra Finney.
    Charles W. Cagle and Brad W. Craig, Nashville, Tennessee, for the appellees, Franklin
    Special School District Board of Education, Tim Stillings, Allena Bell, Alicia Spencer
    Barker, Robert Blair, Robin Newman, Kevin Townsel, and Dr. David Snowden.
    OPINION
    The appellant, Nedra Finney, who had over 21 years of teaching experience, began
    her employment as a special education teacher with the Franklin Special School District
    (the “District”) at the beginning of the 2005-06 school year. She was initially assigned to
    Moore Elementary School (“Moore Elementary”), where she taught for ten years until
    being assigned to teach at Freedom Intermediate School (“Freedom Intermediate”). The
    events that form the basis of Ms. Finney’s dismissal took place at both schools during
    two academic years, the 2014-15 school year at Moore Elementary and the 2015-16
    school year at Freedom Intermediate.
    On November 16, 2015, Dr. David L. Snowden, the Director of Schools for the
    District, presented Charges for Dismissal to the Franklin Special School District Board of
    Education (the “Board”) in which he recommended termination of Ms. Finney as a
    tenured teacher. On the same day, the Board voted unanimously that if any of the charges
    presented were true, then Ms. Finney’s dismissal was warranted. The Board also directed
    Dr. Snowden to notify Ms. Finney of its action, which he did by letter dated November
    17, 2015.1
    The Allegations of Fact set forth in the Charges for Dismissal read in pertinent
    part:
    Ms. Finney is a special education teacher at Freedom Intermediate School.
    Over the course of the 2013-2014 school year, Ms. Finney demonstrated
    multiple incidents of unprofessional conduct including addressing
    colleagues and staff in a disrespectful tone, exhibiting a negative attitude,
    and displaying a lack of support for administrative decisions at the school,
    district and state levels. Another area of concern was Ms. Finney’s neglect
    1
    As stated in Elmi v. Cheatham Cty. Bd. of Educ., 
    546 S.W.3d 630
    (Tenn. Ct. App. 2017), it is
    relevant to note that the Board is not the charging party. 
    Id. at 633
    n. 2. The Director of Schools is the
    charging party under Tenn. Code Ann. § 49–5–511, and the Board is the deciding body under Tenn. Code
    Ann. § 49–5–512(b). 
    Id. Nevertheless, it
    is the decision of the Board to terminate a tenured teacher’s
    employment, which was based on the Impartial Hearing Officer’s ruling, that is at issue.
    -2-
    of duties as demonstrated by her lack of adherence to required procedures,
    particularly in the area of special education laws and procedures.
    As a result of these performance issues, Ms. Finney was placed on a
    Corrective Action Plan for the 2014-2015 school year, which was aimed at
    helping her improve these deficiencies. While Ms. Finney initially showed
    some signs of improvement, her performance ultimately worsened as the
    school year progressed. The escalation of Ms. Finney’s inappropriate
    conduct prompted numerous staff members to express concerns to the
    school administrators about Ms. Finney’s unacceptable comments,
    behavior, and voice level towards her colleagues and her students.
    During the 2014-2015 school year, Ms. Finney was found to be in violation
    of her Corrective Action Plan on multiple occasions. For instance, on
    March 24, 2015, Ms. Finney was issued a written reprimand as a result of
    an incident where she interrupted another teacher who was in [the] middle
    of teaching a class to communicate her displeasure with an administration
    decision regarding the placement of a student. This incident occurred in the
    presence of other students and was a direct violation of Ms. Finney’s
    Corrective Action Plan, which required her to “communicate with all
    school personnel — especially other professionals — in a manner that
    demonstrates mutual respect and adheres to acceptable professional
    boundaries.”
    In addition, at the beginning of the 2015-2016 school year, Ms. Finney was
    suspended for three days without pay as a result of an incident that occurred
    on May 11, 2015, in which Ms. Finney improperly restrained a special
    education student. While Ms. Finney initially denied the use of restraint on
    the student, video evidence from the security cameras at the school clearly
    confirmed Ms. Finney’s use of a restraint technique. Because this particular
    student’s individualized education plan (“IEP”) did not provide for the use
    of restraints, Ms. Finney’s actions were in violation of Board policy and
    procedures, as well as state and federal law.
    Then, on October 28, 2015, it was reported that Ms. Finney got into a
    physical altercation with a student as a result of the student’s refusal to give
    her a day planner that she had requested. Specifically, multiple teachers
    witnessed Ms. Finney “wrestling” with the student over the planner until
    both Ms. Finney and the student were on the floor. Ms. Finney and the
    student continued to struggle, until another teacher intervened and told the
    student to “stop it,” at which point the student stopped and sat down in one
    of the chairs.
    -3-
    Despite the District’s efforts to improve Ms. Finney’s deficiencies, her
    overall performance has not improved. Instead, there have been multiple
    complaints over the past several years from Ms. Finney’s co-workers and
    parents regarding her job performance and unprofessional attitude,
    including, but not limited to, claims that she:
     Utilizes inappropriate behavior strategies with students
    including, but not limited to, the use of inappropriate
    restraint procedures;
     Demonstrates insubordination by openly disagreeing with
    school and district level policies and decisions;
     Refuses to allow free access to her classroom for
    professionals entering to observe and/or serve special
    education students;
     Fails to adhere to Board Policies and procedures,
    particularly in the area of special education laws and
    procedures;
     Demonstrated unprofessional conduct by refusing to
    acknowledge or interact with a student and his or her
    parent(s) at school reading night;
     Has used an inappropriate tone of voice with students by
    yelling on multiple occasions;
     Makes disparaging remarks to colleagues about other
    district professionals, parents, and student advocates;
     Refuses to use proven and appropriate strategies for
    students on the autism spectrum disorder;
     Became angry when other members of an IEP team
    suggested changes to her draft IEP; and
     Interrupted a therapy session to criticize the therapist’s
    technique in front of students and staff.
    A review of Ms. Finney’s unsatisfactory job performance, combined with
    her repeated violations of school board policies and procedures, confirm
    that Ms. Finney’s deficiencies are ongoing issues that have persisted
    despite the District’s repeated efforts to assist her.
    The charging document specified five statutory grounds under Tenn. Code Ann. §
    49-5-501 for dismissing Ms. Finney: 1) unprofessional conduct, 2) incompetence, 3)
    inefficiency, 4) insubordination, and 5) neglect of duty.
    After Ms. Finney requested a hearing pursuant to Tenn. Code Ann. § 49-5-512(a),
    Dale Conder, Jr., an attorney in Jackson, Tennessee, was designated to serve as the
    -4-
    Impartial Hearing Officer.2 The hearing took place over four days in April and May of
    2016. The District presented numerous witnesses, which included teachers,
    administrators, and parents, who testified to Ms. Finney’s disrespectful interactions with
    co-workers and her unprofessional conduct in the classroom.
    The District also presented security camera footage of three incidents involving
    Ms. Finney’s interaction with students. One of the videos pertained to Ms. Finney’s
    alleged improper restraint of a special education student on May 11, 2015. Another video
    concerned an incident that occurred on October 26, 2015, which showed Ms. Finney in a
    physical altercation with a student in the hallway of Freedom Intermediate. The third
    video recorded a physical altercation, a tug-of-war over a day planner, with a special
    education student on October 28, 2015. For her case-in-chief, Ms. Finney testified, and
    she presented three witnesses, two fellow teachers and a paraprofessional, who testified
    on her behalf.
    At the conclusion of the hearing, the Hearing Officer directed the court reporter to
    provide a transcript of the hearing and instructed both parties to submit proposed findings
    of fact and conclusions of law. After receiving and reviewing the parties’ post hearing
    submissions, the Hearing Officer filed his Findings of Fact and Conclusions of Law in
    which he ruled that Ms. Finney’s dismissal was warranted on one of the five grounds
    alleged, that of unprofessional conduct.3 In the conclusion, the Hearing Officer stated:
    Based on the testimony and the exhibits, I conclude that the Franklin
    Special School District met its burden of establishing its grounds for
    terminating Finney. The record establishes that Finney used a restraint hold
    on L.J. on May 11, 2015; she acted unprofessionally in Walker’s classroom
    in March 2015; she acted unprofessionally in October 2015 in the two
    incidents involving her physical struggle with the student at Freedom
    Intermediate School; and she acted unprofessionally in her dealings with
    Herren during her meeting with Herren and Larkin [on October 30]
    following the October incidents.
    Finally, the fact that these incidents occurred while Finney was under a
    corrective action plan designed to ameliorate this kind of behavior
    2
    “For the purposes of this part, ‘impartial’ means that the selected hearing officer shall have no
    history of employment with the board or director of schools, no relationship with any board member and
    no relationship with the teacher or representatives of the teacher.” Tenn. Code Ann. § 49-5-512(a)(3).
    3
    Although the Hearing Officer noted in his Findings of Fact and Conclusions of Law that five
    grounds for dismissal were alleged in the charging document, the Hearing Officer did not find that the
    District had proven the grounds of incompetence, inefficiency, insubordination, or neglect of duty.
    -5-
    highlights Finney’s lack of professionalism. Therefore, the District has met
    its burden of establishing that it has grounds for terminating Finney.
    Ms. Finney timely appealed the Hearing Officer’s decision to the Board.4
    Following a hearing before the Board on September 19, 2016, during which counsel for
    the parties appeared and argued, the Board sustained the decision of the Hearing Officer
    and terminated Ms. Finney’s employment as a tenured teacher in the District. Thereafter,
    Ms. Finney sought review in the Williamson County Chancery Court by filing a petition
    for a writ of certiorari in accordance with Tenn. Code Ann. § 49-5-513.
    In the de novo hearing before the chancery court, Ms. Finney argued that the
    evidence did not support the finding that her conduct was unprofessional, as defined by
    Tenn. Code Ann. § 49-5-501(3), with respect to any of the five incidents that formed the
    basis of her dismissal. She also contended that she could not be dismissed for her actions
    on October 26 and October 30 (the meeting with Herren and Larkin) because those
    incidents were not specifically identified in the charging document. Ms. Finney also
    contended that she could not be dismissed for her alleged actions on March 24 and May
    11 because she had already been disciplined for those acts, receiving a written reprimand
    for the March 24 incident and a three-day suspension for the May 11 incident.
    In addition to hearing arguments from counsel, the chancery court conducted a
    review of the record before the Hearing Officer. Thereafter, the court entered an order
    affirming the dismissal of Ms. Finney on two grounds, “unprofessional conduct” and
    “incompetence.” The court found, inter alia, that although the charging instrument did
    not specify the October 26 and October 30 incidents, Ms. Finney received adequate
    notice of those charges “through proper discovery and pre-trial procedure.” Moreover,
    the trial court found that Ms. Finney waived the issue by failing to object to the
    admission of the evidence.
    The court ruled that the “cumulative nature” of Ms. Finney’s disrespectful
    interactions with colleagues constituted unprofessional conduct under the Tenure Act.
    Significantly, the court determined that “[s]tanding alone, each of the incidents captured
    on video is a sufficient cause for dismissal.” Of the three, however, the court found the
    4
    “If the affected teacher desires to appeal from a decision rendered in whole or in part in favor of
    the school system, the teacher shall first exhaust the administrative remedy of appealing the decision to
    the board of education within ten (10) working days of the hearing officer’s delivery of the written
    findings of fact, conclusions and decision to the affected employee.” Tenn. Code Ann. § 49–5–512(c)(1).
    “Upon written notice of appeal, the director of schools shall prepare a copy of the proceedings, transcript,
    documentary and other evidence presented and transmit the copy to the board. . . .” Tenn. Code Ann. §
    49–5–512(c)(2). “The board shall hear the appeal on the record and no new evidence shall be introduced.”
    Tenn. Code Ann. § 49–5–512(c)(3). “The board may sustain the decision, send the record back if
    additional evidence is necessary, revise the penalty or reverse the decision.” 
    Id. -6- “day
    planner” altercation, which occurred on October 28, 2015, “particularly
    troublesome”:
    Not only is the interaction between Ms. Finney and her student a violation
    of both Ms. Finney’s [Corrective Action Plan] requirements and the
    student’s Behavioral Support Plan, it is, in itself, a blatant display of
    unprofessionalism. While Ms. Finney’s [Corrective Action Plan] mandated
    that she adhere to the required district, state, and federal procedures,
    physically engaging with this particular student was a direct violation of his
    Behavioral Support Plan which specifically prohibited educators from
    physical engagement. This encounter is especially egregious in light of the
    student’s disability and the teacher’s vast amount of experience. Beyond
    the sheer spectacle of this incident, most importantly, the student could
    have been injured during this interaction. The District could also have been
    subject to legal jeopardy if the student were injured in this struggle.
    Ms. Finney displayed a lack of professionalism through the manner in
    which she managed all three incidents recorded on the District’s security
    cameras, especially in light of her experience and specialized training.
    While Ms. Finney’s conduct, which occurred between 2014-2015, could
    arguably amount to several other causes for dismissal, it is most
    synonymous with behavior characterized as “unprofessional” and
    “incompetent.”
    This appeal followed.
    ISSUES
    The issues before us, which we have rephrased, are as follows:
    I.        Did the trial court incorrectly conclude that Ms. Finney was guilty of
    incompetence?
    II.       Did the trial court err by failing to follow the de novo standard of review
    required under the Tenure Act?
    III.      Did the trial court err in considering alleged offenses that were not specifically
    stated in writing in the Charges for Dismissal as required under the Tenure
    Act?
    IV.       Did the trial court incorrectly conclude that Ms. Finney was guilty of
    unprofessional conduct?
    -7-
    STANDARD OF REVIEW
    Under the Tenure Act, when a school board terminates a tenured teacher’s
    employment, the teacher has the right to a chancery court review of the school board’s
    decision. Tenn. Code Ann. § 49-5-512(c)(4).
    The standard by which courts review a school district’s decision to terminate a
    tenured teacher has been modified significantly since 1992. As our Supreme Court
    explained in 2017 in Emory v. Memphis City Schools Board of Education:
    In 1992, our legislature enacted comprehensive legislation related to
    education that included amendments to the Tenure Act. Among other
    things, the amendments required that teachers be provided “a full,
    complete, and impartial hearing before the board, including the right to
    have evidence ... included in the record of the hearing.” The Teachers’
    Tenure Act, ch. 535, 1992 Tenn. Pub. Acts (amending Tenn. Code Ann. §
    49-5-512). The amendments also mandated the preparation of a record of
    the hearing and directed that all actions by the school board be “reduced to
    writing and included in the record, together with all evidence otherwise
    submitted.” The Teachers’ Tenure Act, ch. 535, 1992 Tenn. Pub. Acts
    (amending Tenn. Code Ann.§ 49-5-512(a)(7)).
    In addition to mandating a hearing and the creation of a record, the 1992
    legislation also set forth a standard of judicial review of the decision that
    resulted from the school board hearing. Subsection (g) of Tennessee Code
    Annotated section 49-5-513 was amended to read:
    The review of the court shall be limited to the written record
    of the hearing before the board and any evidence or exhibits
    submitted at such hearing. Additional evidence or testimony
    shall not be admitted except as to establish arbitrary or
    capricious action or violation of statutory or constitutional
    rights by the board.
    The Teachers’ Tenure Act, ch. 535, 1992 Tenn. Pub. Acts (amending Tenn.
    Code Ann. § 49-5-513(g); see 
    Wallace, 303 S.W.3d at 686-87
    (Tenn. Ct.
    App. 2000) (noting the statutory change). Thus, the 1992 amendments
    changed the judicial review from a de novo hearing to a review of the
    written record of the school board hearing; it gave the chancery court
    limited authority to admit additional evidence only if needed to establish
    that the school board acted arbitrarily or capriciously or that the school
    board violated the teacher’s statutory or constitutional rights. See Tenn.
    Code Ann. § 49-5-513(g). The 1992 amendments led some appellate courts
    -8-
    to apply a common-law writ of certiorari standard of review, i.e., limited to
    the record to determine whether there was material evidence to support the
    school board’s decision, with new evidence admissible only on the issues of
    whether the school board exceeded its jurisdiction or acted illegally,
    arbitrarily or capriciously. See, e.g., 
    Wallace, 303 S.W.3d at 687
    (quoting
    Davison v. Carr, 
    659 S.W.2d 361
    , 363 (Tenn. 1983)); see also 
    Winkler, 63 S.W.3d at 381
    .
    In 2007, however, the legislature amended the Tenure Act to further
    address the standard of review. The 2007 amendment added language to
    section 49-5-512(c)(7), now codified at (c)(4). It stated that a party
    dissatisfied with the school board’s decision “shall have the right to appeal
    to the chancery court.” Tenn. Code Ann. § 49-5-512(c)(4) (2016). If such
    an appeal were filed, the school board was directed to transmit the record of
    its proceedings to the chancery court. The amendment then provided: “The
    review of the court shall be de novo on the record of the hearing held by the
    hearing officer and reviewed by the board.” 
    Id. These statutes
    do not refer to either the common law or the statutory writ of
    certiorari. Reading section 49-5-512(c)(4) and section 49-5-513(g) together,
    however, it is apparent that the standard of review under the Tenure
    Act is not the standard applicable to a common law writ of certiorari.
    Instead, the standard of review specified in the statute is intended to
    permit the chancery court to address the intrinsic correctness of the
    school board’s decision. The appellate court in Ripley aptly described
    this standard of review: “The chancery court’s review, as contemplated
    by [section 49-5-513], is a de novo review wherein the chancery court
    does not attach a presumption of correctness to the school board’s
    findings of fact, nor is it confined to deciding whether the evidence
    preponderates in favor of the school board’s determination.” 
    Ripley, 293 S.W.3d at 156
    (citing 
    Lee, 237 S.W.3d at 329
    ). The teacher does not
    have the ability to present new evidence on the merits of the charges; the
    chancery court’s de novo review is limited to the record of the school board
    proceedings. New evidence is only admissible “to establish arbitrary or
    capricious action or violation of statutory or constitutional rights by the
    board.” Tenn. Code Ann. § 49-5-513(g).
    
    514 S.W.3d 129
    , 140-42 (Tenn. 2017) (emphasis added). Thus, the chancery court is to
    review appeals under the Tenure Act pursuant to the standard of review as explained
    above in Emory.
    If an appeal is taken from the decision of the chancery court to this court, we
    review the chancellor’s decision pursuant to Rule 13(d) of the Tennessee Rules of
    -9-
    Appellate Procedure “to determine whether the evidence preponderates in favor of the
    chancery court’s findings of fact.” 
    Id. at 142.
    Issues of law are reviewed de novo, with no
    presumption of correctness given to the chancery court’s conclusions. 
    Id. ANALYSIS I.
         THE GROUND OF INCOMPETENCE
    Ms. Finney contends the court erred in finding that the statutory ground of
    incompetence had been proven.5 We have determined that the issue of incompetence was
    not properly before the trial court; therefore, the court erred by holding that the ground of
    incompetence had been proven.
    Under the Tenure Act, the plaintiff’s petition for writ of certiorari serves as the
    plaintiff’s pleading. See Cooper v. Williamson Cty. Bd. of Educ., 
    746 S.W.2d 176
    , 182
    (Tenn. 1987). It “raises the issues for review, stating the substance of the board’s actions
    and the errors made by the board in its decision.” 
    Id. Our Supreme
    Court has explained
    that “the primary purpose of pleadings is to provide notice of the issues presented to the
    opposing party and court.” Webb v. Nashville Area Habitat for Humanity, Inc., 
    346 S.W.3d 422
    , 426 (Tenn. 2011). Therefore, “a judgment beyond the scope of the pleadings
    is beyond the notice given the parties and…should not be enforced.” Clark v. Sputniks,
    LLC, 
    368 S.W.3d 431
    , 440 (Tenn. 2012) (quoting Brown v. Brown, 
    281 S.W.2d 492
    , 497
    (Tenn. 1955)).
    The Notice for Dismissal asserted five statutory grounds for dismissal:
    unprofessional conduct, incompetence, inefficiency, insubordination, and neglect of duty.
    After a hearing on the charges, the Hearing Officer found that the District proved the
    ground of unprofessional conduct, and on that basis, the District met its burden of
    establishing a ground for terminating Ms. Finney. Significantly, the Hearing Officer did
    not find that the District proved any other ground, only unprofessional conduct.
    After the Board sustained the Hearing Officer’s decision to terminate Ms. Finney
    as a tenured teacher on the ground of unprofessional conduct, Ms. Finney sought review
    in the Williamson County Chancery Court by filing a petition for a writ of certiorari in
    accordance with Tenn. Code Ann. § 49-5-513. In her petition, Ms. Finney contended that
    the evidence was insufficient to support the finding that she engaged in unprofessional
    5
    Tennessee Code Annotated section 49-5-501(5) defines “incompetence” to mean: “being
    incapable, lacking adequate power, capacity or ability to carry out the duties and responsibilities of the
    position. This may apply to physical, mental, educational, emotional or other personal conditions. It may
    include lack of training or experience, evident unfitness for service, a physical, mental or emotional
    condition making the teacher unfit to instruct or associate with children or the inability to command
    respect from subordinates or to secure cooperation of those with whom the teacher must work.”
    - 10 -
    conduct or that her employment should be terminated. Although the District had the right
    to also challenge the decision, it did not. See Tenn. Code Ann. § 49-5-512(c)(4) (“Any
    party dissatisfied with the decision rendered by the board shall have the right to appeal to
    the chancery court….”). Thus, the issues were limited to whether Ms. Finney engaged in
    unprofessional conduct for which she could be dismissed as a tenured teacher.
    Nevertheless, the trial court determined that Ms. Finney’s conduct was “most
    synonymous with behavior categorized as ‘unprofessional’ and ‘incompetent.’”
    A de novo review under the Tenure Act by the chancery court is limited to the
    issues before the court. 
    Cooper, 746 S.W.2d at 182
    . As explained in Cooper, “In the
    Chancery Court, the plaintiff’s petition raises the issues for review, stating the
    substance of the board’s actions and the errors made by the board in its decision,” and
    “the Chancellor then entertains arguments and considers the evidence presented in
    Chancery Court to decide the issues raised on their merits to determine whether the
    board’s action was justified.” 
    Id. (emphasis added).
    Neither Ms. Finney nor the Board
    raised the issue of incompetence; accordingly, the ground of incompetence was beyond
    the scope of the pleadings. See 
    Clark, 368 S.W.3d at 440
    ; see also 
    Brown, 281 S.W.2d at 497
    . Therefore, we reverse the trial court’s determination that the ground of
    incompetence was proven.
    II.    DE NOVO REVIEW UNDER THE TENURE ACT
    Tennessee Code Annotated section 49-5-512(c)(4) states that any party dissatisfied
    with the decision rendered by the board shall have the right to appeal to the chancery
    court where “[t]he review of the court shall be de novo on the record of the hearing held
    by the hearing officer and reviewed by the board.” As we discussed in more detail earlier
    in this opinion, “[t]he chancery court’s review . . . is a de novo review wherein the
    chancery court does not attach a presumption of correctness to the school board’s
    findings of fact, nor is it confined to deciding whether the evidence preponderates in
    favor of the school board’s determination.” 
    Emory, 514 S.W.3d at 141-42
    (quoting Ripley
    v. Anderson Cty. Bd. of Educ., 
    293 S.W.3d 154
    , 156 (Tenn. Ct. App. 2008)).
    This form of judicial review requires the chancery court to make a fresh and
    independent determination of both the facts and the law. 
    Cooper, 746 S.W.2d at 181
    . It is
    not sufficient for the chancery court to determine whether the evidence preponderates in
    favor of the Hearing Officer’s decision. 
    Id. As Cooper
    explained:
    [T]he scope of review in the Chancery Court is not confined to a
    determination of whether the evidence preponderates in favor of the
    determination of the administrative board and no presumption of
    correctness attaches to the decision of the school board. . . . We think that a
    hearing de novo requires the Chancellor to redetermine both the facts and
    the law from all the evidence before the court. While not fully analogous,
    - 11 -
    this type of review is more akin to an appeal from General Sessions Court
    pursuant to [Tenn. Code Ann.] § 19-1-118….
    
    Id. Ms. Finney
    argues that the Chancellor applied an incorrect standard of review.
    This contention is based on statements made by the Chancellor in the final order. For
    example, the Chancellor stated: “It is not the job of the trial court to reweigh the
    evidence; rather, the Court must determine whether the Hearing Officer had enough
    evidence to support his decision,” and “the fact that [the hearing officer] found the
    District’s witnesses to be more credible is a determination that deserves deference.” As
    we explain below, although the foregoing and similar statements erroneously identify the
    applicable standard of review, we find the errors harmless. The final order reveals that the
    Chancellor made numerous material findings of fact that were based on his independent
    determination of the facts and the credibility of key witnesses, which we find sufficient to
    affirm the determination that Ms. Finney engaged in unprofessional conduct on numerous
    occasions.
    A.
    Although the order reads “[i]t is not the job of the trial court to reweigh the
    evidence,” the same order states the correct standard of review in more detail:
    In cases brought under the Tenure Act, “[t]he review of the court shall be
    de novo on the record of the hearing held by the hearing officer and
    reviewed by the board.” 
    Id. The “chancery
    court’s review, as contemplated
    by [§ 49-5-513], is a de novo review wherein the chancery court does not
    attach a presumption of correctness to the school board’s findings of fact,
    nor is it confined to deciding whether the evidence preponderates in favor
    of the school board’s determination.” 
    Emory, 514 S.W.3d at 140
    (citing
    
    Ripley, 293 S.W.3d at 156
    ).
    Moreover, several findings by the Chancellor reveal that he did not always defer to
    the findings by the Hearing Officer or review them with a presumption of correctness. To
    the contrary, the Chancellor made numerous independent determinations of substantive
    and material facts. For example:
    The record clearly establishes that, over the course of two years, Ms.
    Finney also exhibited conduct that is generally “unbecoming to a member
    of the teaching profession.” Tenn. Code Ann. § 49-5-501(3). With the
    implementation of the District [sic], the District began to recognize that Ms.
    Finney’s conduct left much to be desired in the realm of professionalism,
    and did not characterize the positive and collaborative environment that
    - 12 -
    FSSD wished to promote within its school system. Even after extending
    Ms. Finney’s [Corrective Action Plan] for the following school year, her
    negative interactions with students and other teachers continued. The
    statute’s list of conduct which could illustrate “unprofessionalism” is non-
    exhaustive. This Court finds that the cumulative nature of Ms. Finney’s
    improper interactions with her students, and between Ms. Finney and her
    colleagues meets the statutory burden to prove “unprofessional conduct.”
    .      .      .
    The unlawful restraint that Ms. Finney exercised on May 11, 2015 was in
    direct violation of state and federal law, as well as local policy surrounding
    the use of restraint on students who have disabilities….
    This Court agrees with the Hearing Officer’s determination that the October
    28, 2015 “planner” incident is also particularly troublesome. Not only is the
    interaction between Ms. Finney and her student a violation of both Ms.
    Finney’s [Corrective Action Plan] requirements and the student’s
    Behavioral Support Plan, it is, in itself, a blatant display of
    unprofessionalism. While Ms. Finney’s [Corrective Action Plan] mandated
    that she adhere to the required district, state, and federal procedures,
    physically engaging with this particular student was a direct violation of his
    Behavioral Support Plan which specifically prohibited educators from
    physical engagement. This encounter is especially egregious in light of the
    student’s disability and the teacher’s vast amount of experience. Beyond
    the sheer spectacle of this incident, most importantly, the student could
    have been injured during this interaction. The District could also have been
    subject to legal jeopardy if the student were injured in this struggle.
    Ms. Finney displayed a lack of professionalism through the manner in
    which she managed all three incidents recorded on the District’s security
    cameras, especially in light of her experience and specialized training.
    While Ms. Finney’s conduct, which occurred between 2014- 2015, could
    arguably amount to several other causes for dismissal, it is most
    synonymous with behavior categorized as “unprofessional” and
    “incompetent.” The sheer number of education professionals who voiced
    their concerns through testimony at trial, as well as the corroboration of Ms.
    Finney’s intimidating and unprofessional behavior by parents of Ms.
    Finney’s students who felt obliged to voice their concerns, demonstrates
    that the witnesses’ perception of Ms. Finney’s conduct was not simply
    based on personal opinion. The record is replete with evidence meeting the
    statutory requirement for dismissal based on Ms. Finney’s pattern of
    unprofessional interactions and incompetence.
    - 13 -
    We also note that the Chancellor’s statement in the third paragraph above that
    “[t]his Court agrees with the Hearing Officer’s determination that the October 28, 2015
    ‘planner’ incident is also particularly troublesome” is not in conflict with the applicable
    standard of review. Agreeing with the Hearing Officer’s findings is very different from
    deferring to the factual determinations. It is also very different from reviewing the
    Hearing Officer’s factual determinations with a presumption that the evidence
    preponderates in favor of the findings. The Chancellor agreeing with the Hearing
    Officer’s determination is synonymous with saying the court made an independent
    review of the relevant evidence and came to the same conclusion, which is the proper
    standard of review. Thus, although the Chancellor erroneously deferred to some of the
    findings by the Hearing Officer, the record reveals that the Chancellor conducted an
    independent review of substantial and material evidence and came to his own
    conclusions, which is proper.
    B.
    Ms. Finney also contends the trial court improperly gave deference to the Hearing
    Officer’s credibility determinations.
    Like an appeal from General Sessions Court, the chancery court in a Tenure Act
    case must make a fresh determination of the facts and the law. However, unlike an appeal
    from General Sessions Court where the circuit court hears and observes live witnesses,
    the chancery court’s review under the Tenure Act is “limited to the written record of the
    hearing before the board and any evidence or exhibits submitted at such a hearing.” Tenn.
    Code Ann. § 49-5-513(g). Accordingly, the Chancellor was deprived of the opportunity
    to observe live testimony during the appeal of this matter. Nevertheless, the Chancellor
    could still make his own credibility determinations based on the record, which included
    not only the transcript of the evidence but also video recordings of Ms. Finney’s
    interactions with students and exhibits for which the Chancellor had the same ability to
    observe as did the Hearing Officer.
    Furthermore, credibility determinations are not limited to observing a witness as
    he or she testifies in one’s presence. As the Tennessee Pattern Jury Instructions state,
    “[i]n deciding which testimony you believe, you should rely on your own common sense
    and everyday experience.” T.P.I. – CIVIL 2.20 Credibility of Witness, 8 Tenn. Prac.
    Pattern Jury Instr. (2018 ed.). The pattern instructions further state:
    There is no fixed set of rules to use in deciding whether you believe a
    witness, but it may help you to think about the following questions:
    1. Was the witness able to see, hear, or be aware of the things
    about which the witness testified?
    - 14 -
    2. How well was the witness able to recall and describe those
    things?
    3. How long was the witness watching or listening?
    4. Was the witness distracted in any way?
    5. Did the witness have a good memory?
    .        .      .
    7. Was the witness making an honest effort to tell the truth,
    or did the witness evade questions?
    8. Did the witness have any interest in the outcome of the
    case?
    9. Did the witness have any motive, bias or prejudice that
    would influence the witness’ testimony?
    10. How reasonable was the witness’ testimony when you
    consider all of the evidence in the case?
    11. Was the witness’ testimony contradicted by what that
    witness has said or done at another time, by the testimony of
    other witnesses, or by other evidence?
    12. Has there been evidence regarding the witness’
    intelligence, respectability, or reputation for truthfulness?
    
    Id. The Tennessee
    Supreme Court explains the differences between credibility
    determinations that are made after observing live testimony versus credibility
    determinations that are based on a reading of the cold record and documentation:
    Unlike appellate courts, trial courts are able to observe witnesses as they
    testify and to assess their demeanor, which best situates trial judges to
    evaluate witness credibility. Thus, trial courts are in the most favorable
    position to resolve factual disputes hinging on credibility determinations.
    Accordingly, appellate courts will not re-evaluate a trial judge’s assessment
    of witness credibility absent clear and convincing evidence to the contrary.
    In contrast, appellate review of documentary proof, such as depositions or
    other forms of testimony presented to the trial court in a “cold” record,
    differs considerably. When reviewing documentary proof, all impressions
    of weight and credibility are drawn from the contents of the evidence, and
    not from the appearance of witnesses and oral testimony at trial. As a result,
    appellate courts may make an independent assessment of the credibility of
    the documentary proof it reviews, without affording deference to the trial
    court’s findings.
    - 15 -
    Wells v. Tennessee Bd. of Regents, 
    9 S.W.3d 779
    , 783-84 (Tenn. 1999) (citations
    omitted).
    Although Ms. Finney contends the Chancellor deferred to the credibility findings
    of the Hearing Officer, the only material “credibility” finding the Hearing Officer made
    was that the testimony of special education teacher Betsy Bagsby-Disch was “most
    credible.” However, it is significant to note that the Hearing Officer’s credibility finding
    hinged on her “expertise,” which was based on her education, certifications, and
    experience, not on her demeanor while testifying. Moreover, the Chancellor expressly
    stated that he credited the testimony of Ms. Bagby-Disch regarding Ms. Finney’s alleged
    use of an illegal restraint based on her expertise in the area of child restraint. As a
    consequence, although the Chancellor stated that he would defer to the Hearing Officer’s
    credibility findings, the Chancellor was in just as good a position to make an independent
    credibility finding for the same reason, her expertise.
    The record also reveals that the Chancellor made his own, independent
    determinations regarding the persuasiveness of evidence or credibility of other witnesses
    based on the record before him. For example, the Chancellor stated:
    While Ms. Finney did have relationships with other co-workers that were
    not acrimonious, the presentation of testimony by co-workers who were
    also Ms. Finney’s friends draws away from their credibility as witnesses.
    Not only were those particular teachers who testified in Ms. Finney’s favor
    her friends, both also maintained their own classrooms. It would make
    sense that neither witness had seen Ms. Finney use an improper restraint
    procedure because they were not in her classroom on a day-to-day basis.
    Several of the District’s witnesses, on the other hand, worked in Ms.
    Finney’s classroom and had a more intimate knowledge of Ms. Finney’s
    behaviors with her students.
    Although the Chancellor stated that he deferred to the credibility findings of the
    Hearing Officer, this error does not entitle Ms. Finney to relief. As our rules of appellate
    procedure clearly provide, “[a] final judgment from which relief is available . . . shall not
    be set aside unless, considering the whole record, error involving a substantial right more
    probably than not affected the judgment or would result in prejudice to the judicial
    process.” Tenn. R. App. P. 36(b). Based on our observations above, we are unable to
    conclude that the error of deferring to the credibility findings of the Hearing Officer more
    probably than not affected the judgment or resulted in prejudice to Ms. Finney.
    Accordingly, to the extent the Chancellor erred, it was harmless.
    - 16 -
    III.    DUE PROCESS
    Ms. Finney contends the District did not identify the incidents on October 26 (the
    altercation in the hallway of Freedom Intermediate) and October 30, 2015 (the meeting
    with Herren and Larkin) in the charging document; therefore, these two incidents cannot
    form the basis of her dismissal. The District contends it provided adequate notice, and
    Ms. Finney waived the issue by not objecting to the admission of the evidence at the
    hearing.
    The Fourteenth Amendment to the United States Constitution provides, in
    pertinent part, that no state shall “deprive any person of life, liberty, or property, without
    due process of law.” Tenured teachers possess “a constitutionally protected property
    interest in continued employment,” and the state cannot deprive them of this right without
    procedural due process. Thompson v. Memphis City Schools Bd. of Educ., 
    395 S.W.3d 616
    , 627 (Tenn. 2012). At minimum, due process “entitles a tenured teacher to pre-
    termination notice of the charges against her, an explanation of the employer’s evidence,
    and an opportunity to present her side of the story to her employer.” 
    Id. Therefore, under
    the Tenure Act, the Board cannot dismiss a tenured teacher unless it provides the teacher
    with a written copy of the charges, “specifically stating the offenses that are charged.”
    Tenn. Code Ann. § 49-5-511(a)(4) (emphasis added).
    While the notice of charges need not possess the “technical nicety required in
    indictments,” it must be “sufficient in substance and form to fairly apprise the teacher of
    the charge against [her] and enable [her] to prepare [her] defense in advance of the
    hearing.” Turk v. Franklin Special Sch. Dist., 
    640 S.W.2d 218
    , 220 (Tenn. 1982) (quoting
    Potts v. Gibson, 
    469 S.W.2d 130
    (Tenn. 1971). Accordingly, the school board’s charging
    document must include a list of the charges and the factual allegations supporting them.
    See Taylor v. Clarksville Montgomery Cty. Sch. Sys., No. M2009-02116-COA-R3-CV,
    
    2010 WL 3245281
    , at *5 (Tenn. Ct. App. Aug. 17, 2010).
    A. Waiver
    The Chancellor determined that Ms. Finney waived the due process issue as to
    both incidents by failing to object to the admission of the evidence at the hearing. We
    respectfully disagree.
    Tennessee Code Annotated section 49-5-512(a)(4) provides that all parties shall
    have “the right to have evidence deemed relevant by the submitting party included in the
    record of the hearing, even if objected to by the opposing party.” Consequently, had Ms.
    Finney objected to the admission of the evidence at the hearing, the Hearing Officer
    would have admitted it nonetheless. Significantly, while all “evidence deemed relevant
    by the submitting party” is admissible at the hearing, this does not mean that all evidence
    may be considered when the Hearing Officer or the court rules on the issues presented.
    - 17 -
    As previously stated, due process considerations require that incidents or issues to be
    tried must be sufficiently identified in the Charges for Dismissal. 
    Thompson, 395 S.W.3d at 627
    ; Tenn. Code Ann. § 49-5-511(a)(4). Therefore, Ms. Finney did not waive the due
    process issue by failing to object to the admission of the evidence at the hearing.
    Moreover, Ms. Finney raised the issue in her pre-hearing memorandum and in her post-
    hearing memorandum, which the Hearing Officer requested prior to rendering his
    decision.
    B. October 26, 2015 Hallway Altercation
    On October 26, 2015, in an incident captured on video, Ms. Finney was involved
    in a physical altercation with a special education student in the hallway of Freedom
    Intermediate.
    As Ms. Finney correctly notes, the charging document does not reference an
    October 26, 2015 incident; however, it specifically identifies the dates of two other
    incidents. The relevant provisions as stated in the Allegations of Fact in the Charges for
    Dismissal read as follows:
    In addition, at the beginning of the 2015-2016 school year, Ms. Finney was
    suspended for three days without pay as a result of an incident that
    occurred on May 11, 2015, in which Ms. Finney improperly restrained
    a special education student. While Ms. Finney initially denied the use
    of restraint on the student, video evidence from the security cameras at
    the school clearly confirmed Ms. Finney’s use of a restraint technique.
    Because this particular student’s individualized education plan (“IEP”) did
    not provide for the use of restraints, Ms. Finney’s actions were in violation
    of Board policy and procedures, as well as state and federal law.
    Then, on October 28, 2015, it was reported that Ms. Finney got into a
    physical altercation with a student as a result of the student’s refusal to
    give her a day planner that she had requested. Specifically, multiple
    teachers witnessed Ms. Finney “wrestling” with the student over the
    planner until both Ms. Finney and the student were on the floor. Ms. Finney
    and the student continued to struggle, until another teacher intervened and
    told the student to “stop it,” at which point the student stopped and sat
    down in one of the chairs.
    (Emphasis added). Thus, Ms. Finney was given notice “sufficient in substance and form”
    to fairly apprise her of the charges as they relate to the May 11 and October 28, 2015
    incidents. See 
    Turk, 640 S.W.2d at 220
    ; see also 
    Potts, 469 S.W.2d at 133
    .
    - 18 -
    As for the October 26 incident, the Notice of Charges was less specific, alleging
    that
    there have been multiple complaints over the past several years from Ms.
    Finney’s co-workers and parents regarding her job performance and
    unprofessional attitude, including, but not limited to, claims that she:
     Utilizes inappropriate behavior strategies with students
    including, but not limited to, the use of inappropriate
    restraint procedures;
    Here, the District could have identified the October 26 incident as it did the May
    11 and October 28 incidents by providing the date and a detailed description, though we
    emphasize that the Tenure Act does not mandate that level of specificity. As previously
    stated, the charging document need not possess the “technical nicety required in
    indictments.” 
    Turk, 640 S.W.2d at 220
    .
    For example, in Taylor v. Clarksville Montgomery County School System, we
    ruled that a less than specific identification of probative evidence provided sufficient
    notice.
    [Mr.] Taylor cites to Turk v. Franklin Special School District, 
    640 S.W.2d 218
    (Tenn. 1982) to support his contention that he should have been put on
    notice of the content of Detective Webb’s testimony. The facts of Turk are
    quite different than the facts here and appellant’s reliance on that case is
    misplaced.
    Here, the Charges of Dismissal made against Taylor set forth specifically
    the charges made against him and the factual allegations that supported
    those charges. The factual allegations contained in the Charges of
    Dismissal were the kiss, the “I love you notes”, hugs to students and telling
    students “I love you” or similar statements. The facts included in the
    Charges were the exact facts that [were] testified to by Detective Webb.
    This issue is without merit.
    
    2010 WL 3245281
    , at *5. In Taylor, the school district did not provide dates or detailed
    descriptions, but it did provide the teacher with general notice of consistent conduct, e.g.
    “I love you notes” and telling students “I love you.” Likewise, in this case, while it was
    not necessary for the District to give a specific date or to give extensive details about the
    October 26 incident, the District should have, at minimum, identified the inappropriate
    behavior strategy at issue. For example, the District would have provided sufficient
    notice had the District alleged that Ms. Finney utilized inappropriate behavior strategies
    by engaging in physical altercations with students.
    - 19 -
    Moreover, we have determined that other actions of the District required the
    exclusion of evidence. On January 28, 2016, a few months prior to the hearing, Ms.
    Finney requested the October 26 video recording. In response to this request, the District
    assured her that the video had nothing to do with the charges against her, stating:
    With respect to the requests for video footage for the week of Oct. 5th; Oct.
    26th; and Oct. 29th, there has been no articulation by opposing counsel that
    this footage bears any relevance to the due process hearing. Ms. Finney was
    not disciplined as a result of any of the incidents that allegedly occurred on
    these dates and none of them are referenced in the Charges for Dismissal.
    Until Ms. Finney’s [sic] offers some type of explanation as to why the
    requested videos from Oct. 5th; Oct. 26th; and Oct. 29th, are relevant to
    these proceedings, the District is left to guess at its own peril as to what the
    potential relevance of these videos might be.
    Based on the District’s foregoing representations, evidence concerning the
    October 26 incident should not have been considered when deciding whether Ms.
    Finney’s actions constituted unprofessional conduct. Accordingly, we will not consider
    that incident.
    C. October 30, 2015 Meeting
    On October 30, 2015, Ms. Finney met with Beth Herren, a special education
    supervisor for the District, and Louise Larkin, the principal at Freedom Intermediate, to
    discuss the “day planner” incident captured on video on October 28. On rebuttal, Ms.
    Larkin testified that Ms. Finney addressed Ms. Herren in a disrespectful and hostile
    manner at that meeting.
    Like the October 26 incident, the charging document did not identify this meeting
    by providing a date, the identity of the participants, or a general description of the
    meeting. Instead, the charging document merely alleged that Ms. Finney had
    disrespectful interactions with other professionals. As such, we have determined that this
    charge was too vague to allow Ms. Finney to prepare a defense against this particular
    allegation. As previously stated, due process requires the District to identify, more
    specifically, the actions or omissions at issue.
    Also noteworthy, the District did not introduce evidence of Ms. Finney’s behavior
    in this meeting in its case-in-chief, only in rebuttal, which suggests that for the District,
    this incident was merely an afterthought, not a basis of the Charges for Dismissal.
    - 20 -
    IV.     UNPROFESSIONAL CONDUCT
    Ms. Finney argues that the District failed to prove the ground of unprofessional
    conduct based on her actions on March 24, 2015 (classroom interruption), May 11, 2015
    (restraint in hallway) and October 28, 2015 (day planner incident). She argues, inter alia,
    that she was already disciplined for the March 24 and May 11, 2015 incidents; therefore,
    she cannot be punished a second time for these actions. She also argues that even if the
    court could consider her conduct on those dates, as well as her conduct on October 28,
    the Board did not prove that her actions amounted to unprofessional conduct as defined
    by the Tenure Act.
    We have determined that Ms. Finney’s argument is misplaced, because the
    Chancellor’s decision was principally based on the October 28, 2015 incident, for which
    she had not been previously disciplined, and on significant and material evidence of Ms.
    Finney’s unprofessional conduct that was unrelated to the March 24, 2015 (classroom
    interruption) and May 11, 2015 (restraint in hallway) incidents.
    A tenured teacher may be dismissed for unprofessional conduct. Tenn. Code Ann.
    § 49-5-511(2). Unprofessional conduct is “conduct that violates the rules or ethical code
    of a profession or that is unbecoming a member of a profession in good standing, or
    which indicates a teacher’s unfitness to teach.” Morris v. Clarksville-Montgomery Cty.
    Consol. Bd. of Educ., 
    867 S.W.2d 324
    , 329 (Tenn. Ct. App. 1993) (citing 68 Am. Jur.2d
    Schools § 161 (1993)).
    Tennessee Code Annotated section 49-5-501(3) lists five factors in its definition of
    “conduct unbecoming to a member of the teaching profession.”6 The one relevant here
    reads: “Disregard of the teacher code of ethics in part 10 of this chapter, in such manner
    as to make one obnoxious as a member of the profession.” Tenn. Code Ann. § 49-5-
    501(3)(D).7 Pertinent here, the Teacher Code of Ethics states that an educator “[s]hall
    make reasonable efforts to protect the student from conditions harmful to learning or to
    health and safety.” Taylor, 
    2010 WL 3245281
    at *8 (quoting Tenn. Code Ann. § 49-5-
    1003(b)(7)).8
    6
    Tennessee Code Annotated section 49-5-501 uses the terms “unprofessional conduct” and
    “conduct unbecoming a member of the teaching profession” interchangeably.
    7
    While the court is not limited to the factors listed in the statutory definition, the factors “are a
    good starting point for the analysis of whether the material evidence supports the Trial Court’s finding of
    unprofessional conduct.” Taylor, 
    2010 WL 3245281
    at *8.
    8
    Legislation enacted on July 1, 2018, amended the language of Tenn. Code Ann. § 49-5-1003.
    2018 Tenn. Pub. Acts Ch. 937.
    - 21 -
    The Hearing Officer found the actions of Ms. Finney on March 24, May 11, and
    October 28, 2015 proved the ground of unprofessional conduct. The Chancellor found
    that the October 28, 2015 incident, standing alone, was sufficient to prove the ground of
    unprofessional conduct. Nevertheless, the Chancellor also relied on other incidents and
    evidence to conclude that Ms. Finney’s actions constituted unprofessional conduct for
    which her employment should be terminated.
    A. The October 28, 2015 “Day Planner” Incident
    On October 28, 2015, in an incident captured on video, Ms. Finney was involved
    in a physical altercation with a special education student over a day planner at Freedom
    Intermediate. After reviewing the video footage of October 28, as well as the testimony in
    the record, the trial court determined that Ms. Finney was guilty of unprofessional
    conduct.
    The video shows Ms. Finney and a special education student engaged in a physical
    struggle over a day planner that resembled a tug-of-war combined with a wrestling
    match. In the video, the student entered a main office first, and when Ms. Finney entered,
    the student placed the planner on a chair and sat down on top of it so that part of the
    planner protruded from underneath him. Ms. Finney briskly walked over and grabbed the
    planner. Both Ms. Finney and the student continued holding onto the planner in an
    attempt to pull it from the other. This struggle led both Ms. Finney and the student
    against the wall and onto the floor while both still held on to the planner. The incident
    ended with the student jumping up and returning to the chair and Ms. Finney getting up
    and walking out of the room with the planner.
    The special education student had a behavior support plan that outlined
    disciplinary steps for an educator to take in the event of a behavioral problem. The
    outlined intervention for this student was a “three strikes program.” The three strikes
    program was designed so that, first, the student received a warning from the educator in
    the form of a “yellow card.” The plan was for the teacher to immediately display the card,
    the intent of which was to calm the situation without further action. Second, if the yellow
    card was ineffective, the educator was to escort the student to a calm-down room. The
    plan warns that the student gets “more ‘wound up’ when he starts moving and getting
    physical.” If these two actions do not resolve the problem, the student may be sent to in-
    school suspension or home.
    Ms. Finney testified that she signed this student’s behavior support plan and that
    she was familiar with it; however, when the student took the planner from her on October
    28, she decided to “try something different.” Ms. Finney stated that she grabbed the
    planner and, as the student attempted to pull the planner from her hands, she “just didn’t
    let go. And he jerked this way (indicating) and that way, and I just simply kept my hands
    clenched.”
    - 22 -
    Ms. Finney explained, “I’m moving over to the wall because I had just gotten
    results of a bone density test and the bones in my hip were thinning. And if I fall, the
    most likely place for me to fall is on my hips.” According to Ms. Finney, she was moving
    to the wall in preparation of going down on the floor with the student “because the best
    way to keep from falling is to get on the floor.” Ms. Finney further stated that “[t]he only
    motion I’m making is I’m simply clinching my fingers around the spiral binding . . . I slid
    down, trying to get in the corner. And he jerked it and pulled me over.”
    Angela Tisdale, a sixth-grade teacher at Freedom Intermediate, testified that she
    entered the office when Ms. Finney and the student were already on the floor. She
    “observed two individuals wrestling over an object in the corner of the office.” According
    to Ms. Tisdale, when Ms. Finney and the student were on the floor, she saw “pulling of
    the notebook” and “the natural movement that two bodies would have when they’re
    trying to get positioned.” Ms. Tisdale testified that Ms. Finney was not trying to stop the
    situation. It was not until someone in the office threatened to call the principal that the
    student jumped up and sat back down in the chair, which ended the incident.
    Special education teacher, Betsy Bagsby-Disch, also testified. She worked with
    this specific student for the previous two years and stated that that the incident “was not
    in keeping with [the student’s] behavior support plan,” which she described as “very
    effective.” According to Ms. Bagsby-Disch, the appropriate intervention in the planner
    incident would include “giving or showing the student a yellow card” instead of using
    force to take the planner.
    When reviewing the student’s behavior support plan, Ms. Bagsby-Disch testified
    that this student “tends to increase his behavior levels and escalates more with physical
    engagement.” She further explained that because the student’s behavior during the
    planner incident was “not disruptive to a classroom setting … or appear[ed] to be moving
    toward becoming a threat to his safety and safety of others,” engaging in a physical
    power struggle over the planner was not appropriate.
    Four education professionals, Angela Tisdale, Betsy Bagsby-Disch, Beth Herren,
    special education supervisor, and Louise Larkin, principal of Freedom Intermediate, all
    testified that Ms. Finney’s actions were highly inappropriate for a teacher in Ms. Finney’s
    position. For example, Ms. Tisdale testified:
    In any situation, you don’t want to put yourself in a position where you’re
    engaged in a physical altercation over a planner or anything else with a
    student. There [are] too many things that could go wrong. You could harm
    the student. You could hurt yourself. You put yourself in a very precarious
    situation as a teacher to do that.
    - 23 -
    Additionally, Ms. Herren, testified:
    Oh, you wouldn’t – you wouldn’t need to have any kind of restraint training
    or nonverbal crisis intervention training to know not to get into a power
    struggle with a student, I mean, over a piece of paper….I felt like Ms.
    Finney was a ticking time bomb.
    Considering the disturbing and undeniable video footage of the physical struggle
    in the main office of the school as well as the compelling testimony of several
    professional educators who witnessed the incident in person or on tape, the evidence in
    the record preponderates in favor of the Chancellor’s determination that Ms. Finney’s
    behavior on October 28 was “unbecoming a member of a profession in good standing.”
    Further, Ms. Finney violated the Teacher Code of Ethics, which requires teachers to
    “make reasonable effort to protect the student from conditions harmful to learning or to
    health and safety.” Tenn. Code Ann. § 49-5-1003(b)(7). As Ms. Finney admitted, she
    knew the risk of injury involved when she decided to physically engage this student over
    a planner but thought the best way to avoid harming herself and this child was to move
    the altercation to the floor. To the contrary, the safest and most professional alternative
    was to avoid a physical confrontation altogether by following the “three strikes” protocol.
    The Chancellor correctly found that “[b]eyond the sheer spectacle” of the October
    28 incident, Ms. Finney risked harming the special education student and she risked
    subjecting the District to liability as a result. Moreover, it is also significant that the
    October 28 incident constituted a violation of Ms. Finney’s Corrective Action Plan,
    which required Ms. Finney to follow special education procedures, as well as a violation
    of the special education student’s behavior support plan.
    Accordingly, we affirm the Chancellor’s determination that the October 28, 2015
    incident, standing alone, was sufficient to prove the ground of unprofessional conduct.
    Although we concur with the Chancellor’s determination that this incident alone is
    sufficient to prove the ground of unprofessional conduct, we shall also address the March
    24, 2015 incident.
    B. The March 24, 2015 Classroom Incident
    Ms. Finney argues that she had already been punished for the March 24 incident;
    therefore, she cannot be disciplined twice for her actions on March 24. The trial court did
    not address whether Ms. Finney had been previously disciplined for this incident; instead,
    it ruled that the “cumulative nature” of Ms. Finney’s disrespectful interactions with
    colleagues, which included the March 24 incident, constituted unprofessional conduct
    under the Tenure Act.
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    A public employee should not be disciplined twice for the same action, Cope v.
    Tennessee Civil Serv. Comm’n, No. M2008-01229-COA-R3-CV, 
    2009 WL 1635140
    , at
    *6 (Tenn. Ct. App. Jun. 10, 2009), and a written reprimand may constitute a disciplinary
    action if it disciplines the recipient for specific conduct. See 
    id. at *8.
    To determine
    whether the written reprimand constituted a disciplinary action, the court should consider
    the written reprimand as well as the surrounding circumstances. See 
    id. at *7-8.
    The written reprimand for the March 24, 2015 incident states:
    Account of Incident:
    Mrs. Finney entered Mrs. Walker’s classroom around 8:45 a.m. today. Mrs.
    Walker was at her Promethean board teaching a lesson to her class. Mrs.
    Finney proceeded to interrupt her and began talking loudly to her from
    across the classroom. Mrs. Finney was visibly angry in regards to a
    schedule change made by administration for a student who is in Mrs.
    Finney’s class, but has inclusion in Mrs. Walker’s classroom. Mrs. Finney
    said she was disappointed in the line of communication and the route it
    took. Other statements to this effect were said by Mrs. Finney. She stated
    that she believed in natural consequences and “there you have it.” Then she
    quickly turned around and left the room. This incident took place in front of
    a classroom of first graders. Communication with a peer in regards to a
    student should have been made in private and at a time when students were
    not present.
    This incident is in direct violation to the plan of corrective action as agreed
    upon on August 28, 2014. The area of concern cited is the following:
    Unprofessional conduct as demonstrated by: Addressing any staff –
    including professional educators, outside consultants, and/or any school or
    district level supervisors in a disrespectful tone – either in person or by
    email/written communication; Lack of respect for school and district
    personnel as evidenced by body language; Negative attitude; and Lack of
    support for administrative decisions – at the district and State levels.
    Corrective Action Goal: To communicate with all school personnel –
    especially other professionals – in a manner that demonstrates mutual
    respect and adheres to acceptable professional boundaries.
    Lisa Burgin, principal of Moore Elementary, signed the letter, and Ms. Finney signed it
    below the statement, “I have received and understand the violation stated above.”
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    The possible disciplinary action for violating Ms. Finney’s Corrective Action Plan
    is stated in the plan:
    At the end of this corrective action plan, a meeting will be held to review
    the outcomes of the plan; this meeting will occur by May 22, 2015. At that
    time, Nedra Finney will be notified of the recommendation, which may
    include: concluding the corrective action plan, continuing the corrective
    action plan, or ending the corrective action plan as it was unsuccessful. In
    the latter instance, procedures for dismissal would begin.
    Considering the foregoing, we have determined that the written reprimand did not
    constitute disciplinary action. Instead, it served as documentation that (1) Ms. Finney
    violated her Corrective Action Plan and (2) school administrators discussed this violation
    with Ms. Finney to encourage her “[t]o communicate with all school personnel –
    especially other professionals – in a manner that demonstrates mutual respect and adheres
    to acceptable professional boundaries.” Because the written reprimand did not constitute
    disciplinary action, the March 24 incident may serve as a ground for dismissal based on
    unprofessional conduct.
    Ms. Finney does not dispute that she interrupted Ms. Walker’s class to express her
    displeasure with an administrative decision, which occurred in the presence of the
    students in the classroom. Ms. Finney merely disputes Ms. Walker’s account of exactly
    what Ms. Finney said and the tone of voice Ms. Finney used, which Ms. Finney claims
    was not angry.
    Tennessee Code Annotated section 49-5-501(3)(D) provides that unprofessional
    conduct is “[d]isregard of the teacher code of ethics…in such manner as to make one
    obnoxious as a member of the profession.” The Teacher Code of Ethics states that a
    teacher must strive to earn “the respect and confidence of one’s colleagues….” Tenn.
    Code Ann. § 49-5-1002(2). Likewise, Ms. Finney’s Corrective Action Plan required her
    to “communicate with all school personnel—especially other professionals—in a manner
    that demonstrates mutual respect and adheres to acceptable professional boundaries.”
    Simply put, Ms. Finney’s conduct on March 24 was disrespectful to her colleague;
    however, the Chancellor did not determine that the March 24 incident, standing alone,
    constituted unprofessional conduct. Rather, the court determined that the “cumulative
    nature of Ms. Finney’s improper interactions with her students, and between Ms. Finney
    and her colleagues [met] the statutory burden to prove ‘unprofessional conduct.’” There
    is ample testimony in the record to support this determination.
    For example, Jenny Dugger Williams, a school psychologist, and Mary Oddo, a
    speech pathologist, both at Moore Elementary, testified that they frequently heard Ms.
    Finney yelling at her students, some of whom had sensory issues that caused them to
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    become more anxious with loud noises. Additionally, Ms. Oddo testified that it was not
    uncommon for Ms. Finney to insult her colleagues, referring to Ms. Herren, the special
    education supervisor, as “our fearful leader” and questioning Ms. Oddo’s professional
    qualifications. Likewise, Ms. Burgin, principal of Moore Elementary, testified that when
    Ms. Finney was suspended for three days following an incident with Ms. Oddo, Ms.
    Finney exclaimed in the hallways, “Hello friends. Think of me because I have just been
    suspended for three days... Mary Oddo complained about me and now I am suspended.”
    Accordingly, we affirm the chancery court’s determination that the cumulative
    nature of Ms. Finney’s numerous disrespectful interactions with colleagues and students
    supports the finding of unprofessional conduct.
    C. The May 11, 2015 Hallway Restraint Incident
    Ms. Finney argues that she cannot be disciplined for the alleged restraint on May
    11, 2015 because she received a three-day suspension for this incident. She also contends
    the evidence does not support a finding that she restrained the student or that her actions
    constituted unprofessional conduct.
    The Tenure Act explicitly provides that for suspensions of three days or less, “the
    director [of schools] may not impose any additional punishment beyond that described in
    the notice of suspension.” Tenn. Code Ann. § 49-5-512(d)(4). It is undisputed that Ms.
    Finney received a three-day suspension for the May 11, 2015 incident. Therefore, the
    May 11, 2015 incident cannot serve as a ground for dismissal.
    However, Ms. Finney’s behavior on May 11 is relevant because she was subject to
    the Corrective Action Plan when it occurred. Moreover, her conduct on this and other
    occasions may be considered when determining the appropriate disciplinary action. See
    Kelly v. Tennessee Civil Serv. Comm’n, No. M1999-00168-COA-R3-CV, 
    1999 WL 1072566
    , at *4 (Tenn. Ct. App. Nov. 30, 1999) (“While prior disciplinary actions have no
    bearing on whether an employee has engaged in work-related conduct that warrants
    discipline, an employee’s prior conduct, both good and bad, can be considered when
    determining what the appropriate disciplinary action should be.”). Furthermore, as this
    court has commented:
    An employee cannot be disciplined a second time for the same offense, but
    previous offenses and the penalties may be considered in determining what
    is the appropriate penalty for a subsequent offense. It would be nonsensical
    for the appointing authority to be prohibited from considering that this
    appellant was disciplined five times previously for the same type of
    misconduct as he committed in this case as well as on four other occasions
    and that the previous relatively slight penalties imposed upon him had little
    if any deterrent or rehabilitative effect on him. The Commission was
    - 27 -
    correct in considering appellant’s entire record in determining that
    dismissal was appropriate.
    Maasikas v. Metro. Gov’t, Nashville & Davidson Cty., No. M2002-02652-COA-R3-CV,
    
    2003 WL 22994296
    at *7 (Tenn. Ct. App. Dec. 22, 2003) (quoting London v. Parkway
    and Park Comm’n, 
    503 So. 2d 556
    , 557 (La. Ct. App. 1987) (citing Jarrett v. Capital
    Area Legal Servs. Corp., Inc., 763 S.2d 698 (La. Ct. App. 2000)).
    As to Ms. Finney’s conduct on May 11, 2015, the evidence supports a finding that
    Ms. Finney illegally restrained a special education student. Betsy Bagsby-Disch, the
    District’s expert witness, testified that she is the District’s Nonviolent Crisis Intervention
    instructor for the Crisis Prevention Institute, and it is her job to certify professionals in
    the District in non-violent crisis intervention and child restraint. After viewing the video
    of the incident, she testified “with no doubt” that Ms. Finney used a restraint. Tennessee
    Code Annotated section 49-10-1304 states that “[a] student receiving special education
    services…may be restrained or isolated only in emergency situations” and only when the
    child’s IEP provides for the use of a restraint. There is no evidence that Ms. Finney was
    responding to an emergency situation, and furthermore, it is undisputed that the student’s
    IEP did not provide for the use of a restraint.
    D. Dismissal
    If a statutory ground is proven, and the ground of unprofessional conduct has been
    proven in this case, the court must determine whether the teacher’s conduct warrants the
    drastic action of dismissal. See 
    Ripley, 293 S.W.3d at 161
    . In making that determination,
    the court examines prior conduct and prior disciplinary actions. Id.; Kelly, 
    1999 WL 1072566
    , at *4; Tennessee Dep’t of Human Servs. v. Tennessee Civil Serv. Comm’n, No.
    01A019504CH00143, 
    1995 WL 581086
    , at *4 (Tenn. Ct. App. Oct. 5, 1995).
    Ms. Finney was placed on a Corrective Action Plan for the 2014-2015 and the
    2015-2016 school years for interacting with colleagues in an unprofessional manner and
    for failing to follow special education laws and procedures. The goals of the plan were
    A. To create a positive school climate where respect between educators,
    administrators and staff is the norm.
    B. To communicate with all school personnel—especially other
    professionals—in a manner that demonstrates mutual respect and
    adheres to acceptable professional boundaries.
    C. To adhere to required district, state, and federal procedures as
    expected of all personnel.
    Moreover, the plan served as notice upon Ms. Finney that future violations could result in
    dismissal.
    - 28 -
    The testimony in the record supports the Chancellor’s finding that Ms. Finney
    violated her Corrective Action Plan on March 24, 2015 by interacting with a colleague in
    an unprofessional manner; that on May 11, 2015 she failed to follow district, state and
    federal procedures by using an improper restraint; and other evidence in the record
    supports the finding that Ms. Finney violated the plan on October 28, 2015, by refusing to
    follow a student’s behavior support plan.
    For the foregoing reasons, we affirm the disciplinary decision to terminate Ms.
    Finney’s employment as a tenured teacher.
    IN CONCLUSION
    The judgment of the trial court is affirmed and this matter is remanded with costs
    of appeal assessed against Nedra Finney.
    ________________________________
    FRANK G. CLEMENT JR., P.J., M.S.
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