Valerie Bridgeforth v. Dale Jones ( 2015 )


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  •                 IN THE COURT OF APPEALS OF TENNESSEE
    AT NASHVILLE
    July 30, 2014 Session
    VALERIE BRIDGEFORTH v. DALE JONES ET AL.
    Appeal from the Circuit Court for Davidson County
    No. 09C740      Thomas W. Brothers, Judge
    No. M2013-01500-COA-R3-CV - Filed January 26, 2015
    This is an action by a prospective member of a start-up limited liability company for breach
    of contract, unjust enrichment, promissory estoppel, and breach of fiduciary duty and fair
    dealing against the company and its managing member. Plaintiff claims to have an
    enforceable agreement to acquire a five percent interest in the limited liability company in
    consideration for her intangible capital contributions, that being her sweat equity rendered
    during the formative phase of the company. Defendants deny all claims and insist that
    Plaintiff knew she would have to contribute $30,000 in cash as her capital contribution in
    exchange for the agreed upon membership interest in the company. The trial court summarily
    dismissed all claims upon the conclusion that Plaintiff could not prove a prima facie case for
    any of her claims as she could not show any contract or enforceable promise existed, that she
    was compensated as an employee, and that the remaining claims failed as a matter of law. We
    affirm the dismissal of the claims of promissory estoppel and breach of fiduciary duty;
    however, we have determined that material facts are disputed concerning the existence of a
    contract which precludes summary dismissal of the claims for breach of contract and unjust
    enrichment. Accordingly, the judgment of the trial court is affirmed in part and reversed in
    part.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Circuit Court
    Affirmed in Part and Reversed in Part
    F RANK G. C LEMENT, J R., P.J., M.S., delivered the opinion of the Court, in which A NDY D.
    B ENNETT and W. N EAL M CB RAYER, JJ., joined.
    Lorraine Wade, Nashville, Tennessee, for the appellant, Valerie Bridgeforth.
    Charles K. Grant and Bradley M. Bakker, Nashville, Tennessee, for the appellees, Dale Jones
    and Kingdom Creations, LLC, a Tennessee Limited Liability Company.
    OPINION
    Valerie Bridgeforth (“Plaintiff”) is a stylist who has been a cosmetologist in Nashville,
    Tennessee, for over 25 years; she has been certified as an educational associate for Paul
    Mitchell salons for over thirteen years, and she owns her own salon.
    On or around August 2005, Plaintiff had the first of several meetings with Dale Jones,
    Kevin Johnson, and two other individuals for the purpose of creating a new business
    organization, Kingdom Creations, LLC (“Kingdom Creations” and “the LLC”), that would
    own and operate a cosmetology school in the Nashville area. As Plaintiff states in her
    deposition and interrogatories, Dale Jones asked her to be one of the five original members
    of the new business due to her experience in the industry, her reputation as an educator, and
    her favorable connections with Paul Mitchell’s franchise operations and owners of other
    cosmetology schools so that she could help facilitate the acquisition of a Paul Mitchell
    Partner School franchise and an existing cosmetology school that was certified. As she
    explained it, she was promised a five percent membership interest in the new LLC in
    consideration for her intangible capital contribution - “sweat equity” - in facilitating the
    acquisition of a Paul Mitchell school franchise and a certified cosmetology school. According
    to Plaintiff, although cash capital contributions by the prospective members were discussed,
    the meetings also focused on what each prospective member could “bring to the table,” and
    what she could bring to the table were her connections within the industry, specifically with
    Paul Mitchell franchise operations and owners of other cosmetology schools who were
    willing to sell their school to the LLC.
    In support of her argument that she was entitled to acquire a five percent membership
    interest in the LLC for her intangible contributions, Plaintiff relies on the unsigned draft of
    the Organization by Written Consent of Kingdom Creations, LLC, specifically section 2.3,
    which states in pertinent part:
    2.3 Contribution Agreements. Contribution Agreements from the following
    persons, offering to pay tangible or intangible property in exchange for
    Membership Interests of the Company, are hereby deemed adequate and
    accepted:
    Member                       Consideration         Governance Interest
    Dale A. Jones                $390,000                    65%
    Susan Harris                 $120,000                    20%
    Kevin Johnson                $60,000                     10%
    Valerie Bridgeforth          $30,000                     5%
    -2-
    (Emphasis added).
    Mr. Jones disputes much of Plaintiff’s testimony; he testified that the organizational
    meetings from August to December focused on, inter alia, cash investments from each
    prospective owner. According to Mr. Jones, the initial capital of the proposed LLC was
    determined based upon the estimated cost of establishing the cosmetology school,1 and once
    each prospective member determined the percentage of ownership he or she desired or could
    afford, a corresponding value was assigned for that percentage of ownership, which became
    the “consideration” each prospective member was to contribute to obtain his or her respective
    membership interest in the company.
    With respect to Plaintiff’s specific capital contribution, Mr. Jones admits that Plaintiff
    was never given anything in writing stating that her capital contribution had to be in cash, or
    otherwise tangible, to acquire her anticipated membership interest in the LLC; nevertheless,
    he insists that she and the other prospective members were repeatedly told that their capital
    contributions had to be in cash. Plaintiff, however, disputes this fact stating that, during a
    private meeting she had with Mr. Jones and his wife, Mr. Jones stated to Plaintiff, “You do
    not need to worry about any money, simply because of what you are bringing to the table. If
    you’re worried about the money part, you can rest your mind at ease. You do not have to
    worry about that.” Based upon these statements, Plaintiff contends she began doing the
    necessary work to make the school a reality, and that one of her first contributions to the
    company was when she introduced Mr. Jones to Winn Claybaugh, a founder of the Paul
    Mitchell schools, along with other people instrumental in securing a Paul Mitchell school
    franchise. By doing so, she states that this availed Mr. Jones and their new company of her
    connections and personal relationship with the Paul Mitchell franchise.2
    In December 2005, four months after Plaintiff first met with Mr. Jones and the other
    three prospective members, the Articles of Organization for Kingdom Creations, LLC, were
    filed with the Office of the Tennessee Secretary of State. The Articles of Organization stated
    that there were five members of the LLC at the time of filing, but the identity of the members
    was not provided; the only person identified in the Articles of Organization was Mr. Johnson,
    who was identified as the Organizer of Kingdom Creations.
    1
    Mr. Jones stated this projected number was based upon information from “part of the performer”
    which provided “some framework of what the total cost would be,” their architect, and attorneys.
    2
    The group also traveled to Florida where they attended Paul Mitchell functions and gained
    information about opening a franchise.
    -3-
    Also in December 2005, unsigned drafts of the Organization by Written Consent of
    Kingdom Creations and Contribution Agreements were prepared. As stated earlier, Section
    2.3 of the Organization by Written Consent provides that “Contribution Agreements from the
    following persons, offering to pay tangible or intangible property in exchange for
    Membership Interests of the Company, are hereby deemed adequate and accepted[.]”
    (Emphasis added). Following this sentence, each prospective member’s name was listed,
    including the name of Plaintiff, along with their respective governance percentage and
    contribution amount; however, the document did not indicate whether the prospective
    members were “offering to pay” the amount with tangible or intangible property. The
    document indicated that Plaintiff would obtain a five-percent governance interest for a
    contribution amount of $30,000.
    Two months later, in February 2006, Mr. Jones, acting on behalf of Kingdom
    Creations, executed a franchise agreement with Paul Mitchell Advanced Education LLC, in
    which it was contemplated that Kingdom Creations would soon acquire an existing
    cosmetology school. As Mr. Jones explained, it was vastly preferable to purchase an
    accredited cosmetology school as it would be more profitable for the LLC.3
    Thereafter, as Plaintiff explains it, once Mr. Jones’s individual efforts in obtaining an
    accredited school fell through, he asked her to “bring to the table” an accredited school the
    LLC could acquire. Plaintiff then informed Mr. Jones of her longtime friends John and
    Juanda Nave who owned Jon Nave University (“JNU”), an accredited cosmetology school
    the Naves had operated in Nashville for over forty years. It is undisputed that Mr. Jones
    wanted Plaintiff to get the Naves to sell their accredited school to her; thus, beginning in
    February 2006, Plaintiff and Mr. Jones entered into discussions with the Naves about
    purchasing JNU. Three months later, in May 2006, Kingdom Creations purchased JNU from
    the Naves for $35,000, which Plaintiff insists was a “special price” given by the Naves
    because of their personal relationship with Plaintiff, and because they thought Plaintiff was
    going to be an owner of the school; Mr. Jones disputes this fact stating that the Naves
    previously offered to sell JNU for the same price to another potential buyer.
    Soon after the purchase of JNU, Plaintiff began working as an instructor while the
    school transitioned to become a Paul Mitchell Partner School franchise. At some point in
    June or July, Plaintiff consulted with Mr. Jones about her expenses in taking time away from
    3
    The acquisition of a certified cosmetology school was very significant for a newly created
    cosmetology school cannot qualify for federal loans or grants for its students until it has national
    accreditation which typically takes two years. Accordingly, the acquisition of an existing accredited school
    provided substantially more students with the opportunity to attend school with the assistance of financial
    aid and, thus, making the school more profitable from its inception.
    -4-
    her salon, while additionally working at the school; they agreed Plaintiff would receive $15
    an hour in compensation for her work at the school.
    According to Plaintiff, after she “brought to the table” both the Paul Mitchell school
    franchise and JNU, thereby fulfilling her capital contributions, she states that Mr. Jones told
    her she needed to contribute $30,000 in cash “as soon as possible” to receive her five percent
    membership interest in the LLC. Plaintiff did not identify when this conversation may have
    occurred; however, it likely occurred in July 2006. Although Plaintiff insists she had an
    agreement with Mr. Jones that she would receive her interest in the LLC in consideration for
    her facilitating the acquisition of the Paul Mitchell school franchise and JNU, she did not
    want to lose her five percent membership; therefore, she attempted to secure the funds.
    On August 1, 2006, the Operating Agreement of Kingdom Creations, LLC was
    executed, which identified each member of the LLC, their respective contributions and
    governance interest. The members included Mr. Jones, Mr. Johnson and three others, but not
    Plaintiff. Mr. Jones testified that it was in September 2006 when he informed Plaintiff that
    she could not become a member of the LLC and that her prospective interest had been
    acquired by someone else. Soon thereafter, Plaintiff severed her relationship with Mr. Jones
    and the school. Plaintiff further stated that she now believes Mr. Jones never intended to
    make her an owner of the LLC; instead, he used her for her connections and ability to get an
    accredited school.
    Plaintiff commenced this action in November 2008; Mr. Jones was the only defendant
    when the action was first commenced.4 On August 21, 2012, Plaintiff filed an amended
    complaint ,which identified Mr. Jones and Kingdom Creations as the defendants (collectively
    “Defendants”) and stated claims for (1) breach of contract, (2) quantum meruit, implied
    contract, and unjust enrichment, (3) promissory estoppel, and (4) breach of fiduciary duty and
    fair dealing. Defendants answered and discovery ensued, which included written discovery
    and depositions of Plaintiff and Mr. Jones.
    Defendants filed a motion for summary judgment along with a statement of
    undisputed facts and documents in support thereof, including, inter alia, deposition excerpts
    of Plaintiff and Mr. Jones. A hearing on the motion for summary judgment was held on May
    4
    Plaintiff filed a Civil Warrant against Mr. Jones in the Metropolitan General Sessions Court for
    Davidson County, Tennessee, which was issued on November 19, 2008. The lawsuit was transferred from
    the general sessions to the Circuit Court for Davidson County, Tennessee, in March 2009; the Civil Warrant
    became the leading process in the current lawsuit. Plaintiff then filed an amended complaint on September
    10, 2010, following an agreed order on Mr. Jones’ motion for more definite statement.
    -5-
    20, 2013, at which Defendants argued summary judgment was appropriate because Plaintiff
    could not prove a prima facie case for any of her claims. Plaintiff insisted that material facts
    were disputed and that she had presented a prima facie case, which precluded summary
    judgment. At the conclusion of the hearing, the trial judge announced from the bench that he
    found “no genuine issues of material fact,” and that he “adopted and incorporated” all of
    Defendants’ arguments and summarily dismissed all claims. In the order that followed, the
    court simply stated, “For the reasons stated on the record in open court, the Court finds that
    Defendants’ motion is well-taken and it should be and hereby is GRANTED and all claims
    against Defendants are DISMISSED, with prejudice.”
    S TANDARD OF R EVIEW
    This appeal arises from the grant of summary judgment. Summary judgments do not
    enjoy a presumption of correctness on appeal. BellSouth Adver. & Publ’g Co. v. Johnson,
    
    100 S.W.3d 202
    , 205 (Tenn. 2003). Because the resolution of a motion for summary
    judgment is a matter of law, we review the trial court’s judgment de novo with no
    presumption of correctness. Martin v. Norfolk Southern Ry. Co., 
    271 S.W.3d 76
    , 84 (Tenn.
    2008) The appellate court makes a fresh determination that the requirements of Tenn. R. Civ.
    P. 56 have been satisfied. Hunter v. Brown, 
    955 S.W.2d 49
    , 50-51 (Tenn. 1977). As does the
    trial court, the appellate court considers the evidence in the light most favorable to the
    nonmoving party and resolves all inferences in that party’s favor. 
    Martin, 271 S.W.3d at 84
    ;
    Stovall v. Clarke, 
    113 S.W.3d 715
    , 721 (Tenn. 2003); Godfrey v. Ruiz, 
    90 S.W.3d 692
    , 695
    (Tenn. 2002). When reviewing the evidence, the appellate court first determines whether
    factual disputes exist. If a factual dispute exists, the court then determines whether the fact
    is material to the claim or defense upon which the summary judgment is predicated and
    whether the disputed fact creates a genuine issue for trial. Byrd v. Hall, 
    847 S.W.2d 208
    , 215
    (Tenn. 1993).
    A properly supported motion for summary judgment must show that there are no
    genuine issues of material fact and that the moving party is entitled to judgment as a matter
    of law. See Tenn. R. Civ. P. 56.04; see also Staples v. CBL & Assocs., Inc., 
    15 S.W.3d 83
    ,
    88 (Tenn. 2000); McCarley v. W. Quality Food Serv., 
    960 S.W.2d 585
    , 588 (Tenn. 1998).
    If the moving party makes a properly supported motion, then the nonmoving party is required
    to establish the existence of the essential elements of the claim. 
    McCarley, 960 S.W.2d at 588
    ; 
    Byrd, 847 S.W.2d at 215
    . If, however, the moving party does not properly support the
    motion, then the nonmoving party’s burden to produce either supporting affidavits or
    discovery is relieved and the motion must fail. 
    McCarley, 960 S.W.2d at 588
    ; 
    Martin, 271 S.W.3d at 83
    .
    -6-
    To make this showing and shift the burden of production, a moving party may
    affirmatively negate an essential element of the nonmoving party’s claim, or show that the
    nonmoving party cannot prove an essential element of the claim at trial. 
    Martin, 271 S.W.3d at 83
    ; Hannan v. Alltel Publ’g Co., 
    270 S.W.3d 1
    , 5 (Tenn. 2008); 
    Byrd, 847 S.W.2d at 215
    n.5. Whichever approach the moving party takes, both require more than assertions of the
    nonmoving party’s lack of evidence. 
    Martin, 271 S.W.3d at 83
    -84. In addition, the moving
    party must present evidence that more than “raises doubts” about the ability of the
    nonmoving party to prove its claim at trial. 
    Id. at 84.
    The moving party must produce
    evidence or refer to previously submitted evidence. Id.; accord 
    Hannan, 270 S.W.3d at 5
    .
    Thus, to negate an essential element of a claim, a moving party must refer to evidence that
    tends to disprove an essential element of the claim made by the nonmoving party. 
    Martin, 271 S.W.3d at 84
    .
    A NALYSIS
    I. T HE T RIAL C OURT’S R ESPONSIBILITIES UNDER T ENN. R. C IV. P. 56.04
    In a decision rendered by our Supreme Court after the trial court made its summary
    judgment ruling in this case, that being Smith v. UHS of Lakeside, Inc., 
    439 S.W.3d 303
    (Tenn. 2014), the Court made clear that Tenn. R. Civ. P. 56.04, which expressly provides that
    the trial court shall “state the legal grounds upon which the court denies or grants the motion
    which shall be included in the order reflecting the court’s ruling,” is mandatory. 
    Id. at 314.
    The Court also made clear the requirement that trial judges state the legal grounds upon
    which a summary judgment ruling is based is not a matter of form over substance. To the
    contrary, it is to assist the appellate courts to glean from the record the basis for the trial
    court’s decision. 
    Id. It is
    also to assure that the decision is the product of the trial court’s
    independent judgment. 
    Id. As the
    Court explained in Smith:
    Despite . . . Tenn. R. Civ. P. 56.04 making the statement of grounds
    mandatory, the Court of Appeals has been reticent to vacate summary
    judgment orders that plainly do not comply with Tenn. R. Civ. P. 56.04 and to
    remand them to the trial court for further consideration. The court continues
    to conduct archeological digs and to review summary judgment orders when
    the basis for the trial court’s decision can be readily gleaned from the record
    and to remand the case only when their practiced eyes cannot discern the
    grounds for the trial courts decision.
    We readily agree that judicial economy supports the Court of Appeals’
    approach to the enforcement of Tenn. R. Civ. P. 56.04 in proper circumstances
    when the absence of stated grounds in the trial court’s order does not
    -7-
    significantly hamper the review of the trial court’s decision. However, in the
    future, the resolution of issues relating to a trial court’s compliance or lack of
    compliance with Tenn. R. Civ. P. 56.04 should also take into consideration the
    fundamental importance of assuring that a trial court’s decision either to
    grant or deny a summary judgment is adequately explained and is the product
    of the trial court’s independent judgment.
    
    Id. (emphasis added).
    The Court went on to explain:
    [F]or the reasons we have already discussed, we conclude that Tenn. R. Civ.
    P. 56.04 requires the trial court, upon granting or denying a motion for
    summary judgment, to state the grounds for its decision before it invites or
    requests the prevailing party to draft a proposed order. [footnote in original]
    Not only will this requirement assure that the decision is the trial court’s, it
    will also (1) assure the parties that the trial court independently considered
    their arguments, (2) enable the reviewing courts to ascertain the basis for the
    trial court’s decision, and (3) promote independent, logical decision-making.
    
    Id. at 316-17
    (citing DiLeo v. Ernst & Young, 
    901 F.2d 624
    , 626 (7th Cir. 1990); State v.
    King, 
    432 S.W.3d 316
    , 322 (Tenn. 2014)). The footnote in the above quote reads:
    A trial court may comply with this requirement in a number of ways. First, the
    trial court may state the grounds for its decision at the same time it announces
    its decision on the record. Second, the trial court may announce its decision
    and inform counsel that it will provide the grounds in a subsequently filed
    memorandum or memorandum opinion. Third, after announcing its decision,
    the trial court may notify the parties of the grounds for its decision by letter,
    as long as the letter has been provided to all parties and has been made part of
    the record.
    
    Id. at 316
    n.28.
    In addition to the mandate in Smith, if the non-moving party timely files a properly
    supported response in opposition to the motion along with a statement of disputed facts with
    specific citations to the record as Tenn. R. Civ. P. 56.03 requires to support the assertion that
    material facts are disputed which preclude summary judgment, the court must determine
    whether factual disputes exist. See 
    Byrd, 847 S.W.2d at 214-15
    . Further, if the court
    determines that factual disputes exist, the court must then determine whether the facts are
    material to the claim or defense upon which the summary judgment is predicated and whether
    the disputed fact creates a genuine issue for trial. 
    Id. at 215.
    Admittedly, the trial court’s
    -8-
    responsibilities under Tenn. R. Civ. P. 56.04 can be distinguished from those under Tenn. R.
    Civ. P. 52.01, regarding actions tried upon the facts without a jury, for “the statement of
    grounds” required by Tenn. R. Civ. P. 56.04 need not be as elaborate as “findings of fact and
    conclusions of law” required by Tenn. R. Civ. P. 52.01. 
    Smith, 439 S.W.3d at 313
    n.17.
    Nevertheless, this distinction does not relieve the trial court of its responsibilities to
    determine whether factual disputes exist when the non-moving party so contends, and, if so,
    whether the facts are material to the claim or defense upon which the summary judgment is
    predicated, and whether the disputed fact creates a genuine issue for trial. See 
    Byrd, 847 S.W.2d at 215
    .
    The trial court’s ruling from the bench in the case at bar, which was rendered prior to
    Smith, reads as follows:
    All right, thank you both for good briefs on this. I’m well familiar with this
    case. I have examined it and I, respectfully, do find there are no genuine issues
    of material fact and the Defendant is entitled to a judgment as a matter of law.
    I adopt and incorporate all of the arguments espoused by the Defendant in this
    particular motion. I am persuaded on each of your arguments. I agree with
    them.
    And I note that flowing through it is a common thread that most of the
    problems experienced by [Plaintiff] in this matter are premised on her
    unfortunate inability to procure the necessary funds for participation in this
    venture. But on all the claims, I find that you’re entitled to a judgment as a
    matter of law and the case be dismissed. Costs will be taxed to the Plaintiff.
    Prepare the Order, [counsel for Defendants] . . . .
    The final order granting summary judgment was also brief, it reads in pertinent part:
    For the reasons stated on the record in open court, the Court finds that
    Defendants’ motion is well-taken and it should be and hereby is GRANTED
    and all claims against Defendants are DISMISSED, with prejudice.
    Having reviewed the transcript of the hearing, and specifically the trial court’s ruling
    from the bench, we are hesitant to conclude that the trial court’s statements, “I adopt and
    incorporate all of the arguments espoused by the Defendant[s] in this particular motion,” “I
    am persuaded on each of your arguments,” and “I agree with them,” constitute an adequate
    explanation of the legal grounds for its decision to grant summary judgment as required by
    Tenn. R. Civ. P. 56.04. Nevertheless, what is more significant to this appeal is that Plaintiff
    -9-
    timely filed a response in opposition to the motion that was properly supported by a statement
    of disputed facts with specific citations to the record, as Tenn. R. Civ. P. 56.03 requires, to
    support her claim that material facts were indeed disputed which precluded summary
    judgment, yet the trial court made no reference to any fact Plaintiff insisted was both disputed
    and material. We find this significant for, as noted earlier, when reviewing the evidence at
    the summary judgment stage, the court must first determine whether factual disputes exist,
    and if a factual dispute exists, the court must then determine whether the fact is material to
    the claim or defense upon which the summary judgment is predicated and whether the
    disputed fact creates a genuine issue for trial. See 
    Byrd, 847 S.W.2d at 214-15
    .
    Because Plaintiff filed a response along with a properly supported statement of
    disputed facts with citations to the record to assert that material facts were in dispute, it was
    incumbent on the trial court to determine whether the facts identified by Plaintiff were
    material to the claims or defenses upon which the summary judgment was predicated and,
    if so, whether any of the disputed facts created a genuine issue for trial. See 
    id. The trial
    court
    made no findings regarding Plaintiff’s assertion that material facts were disputed other than
    to state from the bench: “I’m well familiar with this case. I have examined it and I,
    respectfully, do find there are no genuine issues of material fact and the Defendant is entitled
    to a judgment as a matter of law.” We, however, have determined that Plaintiff identified
    facts that are indeed disputed; therefore, it is incumbent upon us to determine whether these
    disputed facts are material to any claim or defense upon which the grant of summary
    judgment was predicated and “whether the disputed fact creates a genuine issue for trial.” 
    Id. at 214.
    A. Disputed Facts
    At the hearing, Defendants represented to the trial court that Mr. Jones did not make
    the statements Plaintiff relied upon to form, in part, the alleged oral agreement; instead,
    Defendants represented to the trial court that the wife of Mr. Jones, who is not a party, made
    the statements, not Mr. Jones. Based on these “facts,” Defendants insisted that the promises
    Plaintiff relied on were made by a non-party (the wife of Mr. Jones) and, therefore, the
    statements were inadmissible hearsay. However, contrary to Defendants’ representations to
    the trial court, Plaintiff testified that it was the defendant, Mr. Jones, who made the
    statements she relied upon, which formed, in part, the basis of her understanding that her
    sweat equity would constitute the requisite capital contribution for her to acquire the agreed
    upon five percent membership interest. Moreover, during the hearing Plaintiff advised the
    court of evidence in the record showing that it was Mr. Jones who made the statements, not
    his wife. In spite of this apparent dispute of fact, the trial court made no finding other than
    to state “there are no genuine issues of material fact”; therefore, the court’s ruling was based,
    at least in part, on an erroneous understanding of a material fact that is disputed.
    -10-
    Because the trial court’s ruling is silent as to who made these representations to
    Plaintiff and whether it is inadmissible hearsay, combined with the fact that the court
    “adopted[ed] and incorporate[ed]” all of Defendants’ arguments, it appears the trial court
    accepted Defendants’ erroneous representation that the statements were inadmissible hearsay.
    As a consequence of this misapprehension of a material fact and its admissibility, the court
    excluded from consideration evidence upon which Plaintiff relies to establish not only that
    this material fact is disputed, but, additionally, that she can prove at trial the specific terms
    of the agreement by which she is entitled to a five percent membership interest in the LLC
    and that she reasonably relied upon Mr. Jones’s promises to her detriment.
    Next, Defendants contend the core of this lawsuit is that Plaintiff was required at all
    times to bring money to the table to obtain a five percent ownership interest in Kingdom
    Creations, and she was unable to do so; thus, as Defendants suggest, because “no material
    dispute exists on this key issue,” Plaintiff’s claim for breach of contract fails. At the hearing,
    Defendants represented that the following facts were “undisputed”:
    It started out with six people5 . . . [a]nd those early discussions were clear in
    terms of what people could bring to the table as far as monetary contributions
    to this undertaking. At some point the debt lines were set. The record is clear.
    These facts are not in dispute.
    (Emphasis added). However, the record reveals these facts are disputed by Plaintiff;
    specifically, the dispute arises as to whether or not Plaintiff’s contribution was to be
    intangible, per the claimed oral promises by Mr. Jones, or a tangible amount of $30,000,
    cash, as alleged by Defendants. Plaintiff’s response to Defendants’ statement of undisputed
    material facts provides the following:
    14. In order to receive her membership interest in Kingdom Creations, LLC,
    Plaintiff was expected to contribute $30,000. (Bridgeforth Dep. at 64:1 - 65:6;
    128:11 - 129:16; 134:5-16; 161:20 - 162:19).
    RESPONSE: Denied. Valerie Bridgeforth was told that she did
    not have to contribute capital [Footnote: For purposes of this
    motion, the word “capital” will have the same meaning as
    money since the Defendants contend that the only “capital” Ms.
    Bridgeforth was supposed to have is cash tender.] to be a part of
    the Paul Mitchell School because of her relationship with Paul
    5
    Although “six people” were in attendance at the first meeting, including Plaintiff, only five of them
    were contemplated to become members of the LLC; the sixth person was Mr. Jones’ wife.
    -11-
    Mitchell and the Naves. (Valerie Bridgeforth Dep. p. 61 ¶¶15-
    21, P.66 ¶¶1-21.) The Organization by Written Consent
    Agreement section 2.3 allowed the members to pay their
    contribution by tangible or intangible property. Ex. 8. . . .
    This fact is again put at issue in Defendants’ response to Plaintiff’s statement of undisputed
    material facts, which states:
    8) Ms. Bridgeforth was told that she did not have to contribute cash money to
    be a part of Kingdom Creations because of her relationship with Paul Mitchell
    and JNU. Valerie Bridgeforth Dep. p. 61 ¶¶15-21, p. 66 ¶¶1-12.
    RESPONSE: Disputed. Plaintiff knew she had to contribute
    money to receive an ownership interest, (Bridgeforth Depo. at
    64:1 - 65:15; Dale Jones Depo. at 39:23 - 40:15), but this fact is
    not material for purposes of summary judgment.
    Additionally, Plaintiff responded to the third paragraph of Defendants statement of
    undisputed facts as follows:
    3) Sometime in 2005, Plaintiff, Dale Jones, . . . began discussing the possibility
    of investing in a school of cosmetology in or around Nashville, Tennessee.
    (Bridgeforth Dep. at 38:19-39:21).
    RESPONSE: Admitted that they began meeting but deny that
    the meetings were about investing. The meetings were about
    what would be the things that had to be done to get a Paul
    Mitchell school. Investing was not the focus. [Plaintiff] Dep. P.
    39 ¶¶19-25; p. 40 ¶¶1-10.
    Moreover, Mr. Jones’ deposition reads as follows:
    Q. So between August 2005 until January 2006, did you meet with Valerie
    again?
    [Mr. Jones] Yes. We had several meetings. We went to talk about several
    things about how we’re going to go about it, again, just doing the general leg
    work about starting a business. It doesn’t just start up by itself.
    ***
    -12-
    Q. So you all would meet and every time you met, the only thing you talked
    about was how much this was going to cost?
    [Mr. Jones] That and also we talked about, you know, what the company is
    going to look like in terms of the structure of the school.
    Q. When you say what its going to look like -- because when you all were
    meeting, you all did plan on it being a Paul Mitchell school?
    [Mr. Jones] Sure.
    Both Plaintiff and Defendants submitted deposition testimony of the parties as
    evidence to support their respective responses to the statement of undisputed facts. 6
    Admittedly, certain sections of Plaintiff’s deposition testimony cited by Defendants presents
    confusion as to her contribution; however, summary judgment requires us to review the
    evidence in a light most favorable to the non-moving party, which in this case is Plaintiff,
    and allow all reasonable inferences in her favor. 
    Martin, 271 S.W.3d at 84
    . Accordingly,
    when Plaintiff’s deposition is read in context with the testimony cited by Plaintiff to create
    a dispute of fact as to whether her contribution was to be tangible or intangible in the form
    of her sweat equity, we find the following statements prevalent:
    Q. And what was going to be your financial contribution to that $1.5 million?
    [Plaintiff]. My sweat equity, because of my relationships with the people
    affiliated with the program.
    Q. And that was it, your sweat equity?
    [Plaintiff]. The sweat equity.
    Q. Because of your relationships --
    [Plaintiff]. And my affiliation with the Jon Nave School as well, because it
    was a fully accredited school.
    ***
    Q. Okay. But in any event, isn’t it true that you were expected to make a
    monetary contribution?
    [Plaintiff]. No.
    Q. It was never -- that was never the case?
    ***
    Q. It was never the case that you were to make a monetary contribution?
    [Plaintiff]. No.
    6
    The record includes the relevant portions of the depositions of each party, which were provided in
    support of each party’s statement of undisputed facts or response thereto in order to establish that a fact is
    disputed.
    -13-
    Q. That was never the intention?
    [Plaintiff]. No.
    Moreover, Plaintiff insists she created a genuine dispute of fact that the parties
    mutually assented to the contract pursuant to which she would acquire a five percent
    membership interest in the LLC in consideration for her sweat equity as her intangible capital
    contribution. She relies on specifically identified portions of her deposition testimony and
    specifically identified statements of fact to establish, or at least create a dispute of fact, that
    Mr. Jones told her that her $30,000 contribution to capital would be her efforts - her sweat
    equity - in assisting the LLC to acquire a Paul Mitchell school franchise and an existing
    cosmetology school that was accredited. In making this argument, not only does Plaintiff rely
    on the deposition testimony and statements of disputed and undisputed facts she specified
    in her response to the motion for summary judgment, she also relies on the unsigned draft of
    the Organization by Written Consent of Kingdom Creations, LLC, specifically section 2.3.
    This section states in pertinent part:
    2.3 Contribution Agreements. Contribution Agreements from the following
    persons, offering to pay tangible or intangible property in exchange for
    Membership Interests of the Company, are hereby deemed adequate and
    accepted:
    Member                        Consideration          Governance Interest
    Dale A. Jones                 $390,000                     65%
    Susan Harris                  $120,000                     20%
    Kevin Johnson                 $60,000                      10%
    Valerie Bridgeforth           $30,000                      5%
    (Emphasis added).
    Plaintiff relies upon this document to establish that her contributions to the LLC could
    be paid through “tangible or intangible property,” thereby directly contradicting Mr. Jones’
    allegation that all members had to pay tangible contributions in the form of cash to receive
    their membership interest. Plaintiff also relies on the terms of the contribution agreement to
    establish, or create a dispute of fact, that the parties specifically agreed that she could receive
    a five percent membership interest in the LLC in consideration for her “intangible”
    contribution, that being the intangible services she rendered - her “sweat equity” - during the
    -14-
    start-up of the company, which they agreed would be valued at $30,000. Conversely,
    Defendants contend that the documents prove Plaintiff, like the other members, was required
    at all times to financially contribute to obtain her five percent interest.7
    Having determined that the above facts are indeed disputed, we shall now determine
    whether they are material to the claims or defenses upon which summary judgment was
    predicated and, if so, whether any of the disputed facts created a genuine issue for trial for
    any claim or defense. See Byrd, 
    847 S.W.2d 208
    , 215 (stating, because summary judgment
    is intended to avoid unnecessary trials, “the test for a ‘genuine issue’ is whether a reasonable
    jury could legitimately resolve that fact in favor of one side or the other. . . . If the answer is
    yes, summary judgment is inappropriate; if the answer is no, summary judgment is proper
    because a trial would be pointless as there would be nothing for the jury to do and the judge
    need only apply the law to resolve the case.”).
    II. B REACH OF C ONTRACT
    A claim for breach of contract requires: “(1) the existence of an enforceable contract,
    (2) nonperformance amounting to a breach of the contract, and (3) damages caused by the
    breach of the contract.” ARC LifeMed, Inc. v. AMC-Tennessee, Inc., 
    183 S.W.3d 1
    , 26 (Tenn.
    Ct. App. 2005) (citations omitted).
    A contract can be expressed, implied, written, or oral. Peoples Bank of Elk Valley v.
    ConAgra Poultry Co., 
    832 S.W.2d 550
    , 553 (Tenn. Ct. App. 1991) (quoting Jamestowne on
    Signal, Inc. v. First Fed. Sav. & Loan Ass’n, 
    807 S.W.2d 559
    , 564 (Tenn. Ct. App. 1990)).
    “While oral contracts are enforceable, persons seeking to enforce them must demonstrate (1)
    that the parties mutually assented to the terms of the contract and (2) that these terms are
    sufficiently definite to be enforceable.” Burton v. Warren Farmers Co-op., 
    129 S.W.3d 513
    ,
    521 (Tenn. Ct. App. 2002) (citing Davidson v. Holtzman, 
    47 S.W.3d 445
    , 453 (Tenn. Ct.
    App. 2000); Castelli v. Lien, 
    910 S.W.2d 420
    , 426-27 (Tenn. Ct. App. 1995). The
    contemplated mutual assent need not be manifested in writing; it may be manifested, in
    whole or in part, by the parties’ spoken words or by their actions or inactions. 
    Id. However, the
    contemplated mutual assent “should not . . . be inferred from the unilateral acts of one
    party or by an ambiguous course of dealing between the parties from which different
    inferences regarding the terms of the contract may be drawn” and it “may not rest solely on
    the uncommunicated intentions or states of mind of the contracting parties.” 
    Id. 7 Adding
    to the conflicting testimony of the parties, the deposition testimony of Mr. Jones alleges
    Plaintiff had an initial deadline to pay $120,000 in January 2006, which is in direct conflict with the $30,000
    he alleges she was to pay in December 2005 in accordance with the draft document.
    -15-
    “Indefiniteness as to any essential element of an agreement may prevent the creation
    of an enforceable contract.” Peoples Bank of Elk 
    Valley, 832 S.W.2d at 553
    (citing
    
    Jamestowne, 807 S.W.2d at 564
    . Therefore, a contract must be sufficiently explicit so a court
    can perceive the respective obligations of the parties. Doe v. HCA Health Servs. of
    Tennessee, Inc., 
    46 S.W.3d 191
    , 196 (Tenn. 2001). “The terms of a contract are reasonably
    certain if they provide a basis for determining the existence of a breach and for giving an
    appropriate remedy.” 
    Jamestowne, 807 S.W.2d at 564
    (quoting Restatement (Second) of
    Contracts § 33(2) (1981)). Moreover, the “[d]estruction of contracts because of uncertainty
    has never been favored by the law, and with the passage of time, such disfavor has only
    intensified. Gurley v. King, 
    183 S.W.3d 30
    , 34 (Tenn. Ct. App. 2005).
    “Part performance under an agreement may remove uncertainty and establish that a
    contract enforceable as a bargain has been formed.” 
    Id. at 41
    (quoting Restatement (Second)
    of Contracts § 34(2) (1979)). “Likewise, even if uncertainty remains, where one party has
    acted in reliance on an indefinite agreement the courts will act to protect that reliance
    whether through a contractual or non-contractual remedy.” 
    Id. at 42;
    Restatement, supra §
    34(3).
    The foregoing understood, we shall first consider whether Defendants have shown,
    based on pleadings, depositions, and statements of disputed and undisputed facts, that there
    is no genuine issue as to any material fact concerning Plaintiff’s claim that an enforceable
    contract existed by which Plaintiff was entitled to acquire a five percent membership interest
    in the LLC in consideration for her intangible capital contribution, her sweat equity.
    A. Enforceable Contract
    Defendants’ insist the trial court correctly dismissed Plaintiff’s breach of contract
    claim because no enforceable contract existed for Plaintiff to acquire a membership interest
    in the LLC; stated another way, they insist the terms of the contract alleged by Plaintiff were
    not sufficiently explicit to establish an enforceable contract. As Defendants put it, Plaintiff’s
    claim is based on an unenforceable “Agreement to Agree.”
    Plaintiff acknowledges that the parties never executed a written agreement; however,
    she contends she identified explicit details of the parties respective contractual obligations
    for it to be enforceable, and that she acted in reliance on the existence of a contract.
    Alternatively, Plaintiff insists she created a genuine dispute of fact as to the existence of an
    enforceable agreement; specifically, that the parties mutually assented to the contract
    pursuant to which she would acquire a five percent membership interest in the LLC in
    consideration for her intangible capital contribution, and that she fully performed the
    obligations for which she is entitled to the agreed upon five percent membership interest. In
    -16-
    making this argument Plaintiff relies, not only on her testimony and that of Mr. Jones, but
    also the written terms of the unsigned draft of the Organization by Written Consent of
    Kingdom Creations, LLC, specifically section 2.3.
    i. The Respective Obligations of an Oral Contract Must be
    Sufficiently Explicit to be Enforceable
    It is undisputed that Plaintiff was one of the initial five prospective members of the
    LLC and that she participated in weekly organizational meetings from August to December
    2005. It is also undisputed that Plaintiff was afforded the opportunity to acquire a five
    percent membership interest in the LLC as evidence by, inter alia, the specific provisions set
    forth in section 2.3 of the Organization by Written Consent of Kingdom Creations, LLC,
    which reads:
    Member                        Consideration         Governance Interest
    Dale A. Jones                 $390,000                    65%
    Susan Harris                  $120,000                    20%
    Kevin Johnson                 $60,000                     10%
    Valerie Bridgeforth           $30,000                     5%.
    It is, however, disputed whether Dale Jones, who was to acquire the majority interest as noted
    above, orally promised Plaintiff she did not have to contribute $30,000 cash as her capital
    contribution and, instead of cash, she would utilize her cosmetology experience, connections
    with the franchising entity for Paul Mitchell schools, and her relationship with the Naves, the
    owners of an accredited cosmetology school, on behalf of the LLC. More specifically,
    Plaintiff testified that Mr. Jones told her “You do not need to worry about any money, simply
    because of what you are bringing to the table. . . . If you’re worried about the money part, you
    can rest your mind at ease. You do not have to worry about that.” This fact is, however,
    disputed because Mr. Jones denies making such a statement.
    The documentary evidence, which Plaintiff contends is sufficiently explicit to identify
    the respective obligations of the parties as it pertains to the agreement by which she would
    acquire a definite membership interest, that being a five percent membership interest in the
    LLC, in consideration for her intangible capital contributions, is in section 2.3 of the
    Organization by Written Consent of Kingdom Creations, LLC. Plaintiff insists this document
    provides specific terms of the parties’ respective obligations. For example, the Contribution
    Agreements specifically identifies who is to become a member, their respective membership
    interest, and the “consideration” to be provided in exchange for their respective membership
    interests for it states in pertinent part that “the following persons,” have offered “to pay . .
    . intangible property in exchange for Membership Interests of the Company,” and
    -17-
    immediately below this section, Plaintiff’s name is specifically stated in writing as acquiring
    a five percent interest in “consideration” of “$30,000.”
    Plaintiff also relies on the fact that the Contribution Agreement does not specify that
    her $30,000 “consideration” must be in cash; to the contrary, the writing specifically states
    that her contribution may be in the form of “intangible property.”8 She also relies on the fact
    the document lists four members whose aggregate membership interests total 100%. Thus,
    the document fully supports her testimony that their agreement was “sufficiently explicit” in
    that she was entitled to acquire a specific membership interest in the LLC, that being a “5%”
    membership interest in consideration for her intangible contributions.
    Plaintiff additionally testified that she relied on the agreement by rendering the
    services expected of her, her sweat equity,9 to facilitate the acquisition of the Paul Mitchell
    school franchise and an accredited cosmetology school, both of which were accomplished.
    She also testified that she relied on the agreement by taking time away from her salon, to her
    detriment, to promote the LLC to facilitate the acquisition of the Paul Mitchell school
    franchise and the Naves’ accredited cosmetology school. Plaintiff further testified that it was
    not until after she successfully fully performed her part of the agreement that Mr. Jones
    attempted to change the agreement by demanding, for the first time, a tangible cash
    contribution of $30,000 for Plaintiff to acquire her five percent interest.
    8
    The Organization by Written Consent of Kingdom Creations, LLC does not provide the meaning
    of “intangible property” in the context of the alleged agreement, and we are mindful that the term intangible
    property can have many varying meanings depending on the intent of the parties or the context of its use. For
    example: “Intangible property” is defined liberally as “property that lacks a physical existence.” See Black’s
    Law Dictionary (9th ed. 2009), which provides “stock options and business goodwill” as examples. Courts
    also refer to intangible property in many contexts. In State ex rel. Elvis Presley Intern. Memorial Foundation
    v. Crowell, 
    733 S.W.2d 89
    , 97-98 (Tenn. Ct. App. 1987), the court recognized for the first time in Tennessee
    that a celebrity’s right of publicity was intangible property. In B & L Corp. v. Thomas and Thorngren, Inc.,
    
    162 S.W.3d 189
    , 195 (Tenn. Ct. App. 2004), the court recognized business good will as intangible property.
    In Omnicon, Inc. v. King, 
    688 S.W.2d 818
    , 819-20 (Tenn. 1985), a partner’s interest in a partnership was
    treated as an intangible property interest. In Dowling v. U.S.; 
    473 U.S. 207
    , 230, the court recognized that
    “[t]he copyright owner . . . holds no ordinary chattel,” to the contrary, the interest of the owner of a copyright
    was recognized as intangible property. In Amini v. CTI, Inc., 
    185 S.W.3d 415
    , 420 (Tenn. Ct. App. 2005),
    stock options were recognized as intangible property rights. In Servpro Industries, Inc. v. Pizzillo, 
    2001 WL 120731
    , 5 (Tenn. Ct. App. 2001), the purchase of “a franchise” was recognized as the purchase of intangible
    property in contrast to contemporaneous purchase of “equipment” to be used in the franchised business,
    which was recognized to be tangible property.
    9
    The term “sweat equity”is defined as “financial equity created in property by the owner’s labor in
    improving the property.” Black’s Law Dictionary (9th ed. 2009). The example provided reads: “The lender
    required the homeowner to put 300 hours of sweat equity into the property.” 
    Id. -18- Based
    upon the above facts, some of which are admittedly disputed, which Plaintiff
    insists are material to the claims or defenses upon which summary judgment was erroneously
    predicated, there exist genuine issues for trial for her claims. See Byrd, 
    847 S.W.2d 208
    , 215.
    Although Defendants maintain their insistence that no material facts are disputed and
    that they are entitled to judgment as a matter of law based on the undisputed facts, should the
    court conclude that material facts are disputed, Defendants still insist they are entitled to
    summary judgment because the terms of the alleged oral agreement are not sufficiently
    explicit and, therefore, Plaintiff can only establish an agreement to agree, which is
    unenforceable. In making this assertion, Defendants principally rely on Seramur v. Life Care
    Centers of America, Inc., No. E2008-01364-COA-R3-CV, 
    2009 WL 890885
    (Tenn. Ct. App.
    April 2, 2009).
    The plaintiff in Seramur was a former employee who brought suit to enforce an
    employment contract pursuant to which he was entitled to acquire an equity interest in an
    unidentified facility owned by his employer. 
    Id. at *1.
    The employer insisted that no
    enforceable agreement existed by which the plaintiff was entitled to acquire any equity
    interest in one of their businesses and filed a motion for summary judgment on that basis.
    The trial court granted the motion finding that “the agreement entered into between plaintiff
    and defendant to choose a facility by mutual consent was so indefinite and vague as to be
    unenforceable.” 
    Id. at *3.
    The relevant facts of Seramur are as follows:
    [T]he undisputed material facts before the Trial Court were that as a part of
    plaintiffs agreement to work for Life Care, he was to receive a one-fourth
    ownership interest in an undetermined Life Care facility. The selection of that
    facility would be determined at a later date by mutual agreement of the
    parties, but he would not be required to contribute capital to acquire that
    ownership interest, and that he was guaranteed $50,000.00 or actual
    percentage of cash flow, whichever was greater.
    ***
    It is also an undisputed material fact that defendant furnished plaintiff with a
    blank LLC operating agreement that he understood would be the agreement
    that governed the offered one-fourth interest in the defendant entity. It is
    further undisputed that the operating agreement provided to plaintiff did not
    identify a specific Life Care entity which it applied to and that the formal
    operating agreement was never completed and was not signed by the parties.
    
    Id. at *3
    (emphasis added). In finding the agreement so indefinite as to be unenforceable, the
    court reasoned:
    -19-
    Defendant established the foregoing undisputed material facts regarding the
    various Life Care entities which defendant and plaintiff were to mutually agree
    to regarding the partnership. There were approximately 230 Life Care facilities
    that were in operation at the time plaintiff left his employment with Life Care.
    Seventy-six of those facilities were operated by Life Care itself, and 154 were
    operated by a partnership, limited liability company or similar business entity
    affiliated with Life Care. The 154 facilities operated by a partnership, limited
    liability company or similar entity, ranged in size from 59 beds to 295 beds,
    and were located in 28 different states. Accordingly, the facilities available
    from which plaintiff and defendant could mutually agree on varied in size, age
    and location, factors which would cause a variance in the profitability between
    the facilities. The undisputed facts demonstrate that the agreement entered into
    between plaintiff and defendant to choose a facility by mutual consent was so
    indefinite and vague as to be unenforceable. [footnote in original]. The
    agreement was an agreement to negotiate in the future as to the selection of
    actual facility or as this Court said in Four Eights, LLC v. Salem, 
    194 S.W.3d 484
    (Tenn. Ct. App. 2005), the parties had made an “agreement to agree” to
    something in the future, and such agreements are unenforceable.
    
    Id. at *3
    (emphasis added). The footnote in the above quote reads:
    The facilities available from which Mr. Seramur and Life Care could mutually
    agree on varied in size, age and location, factors which would certainly cause
    a variance in the profitability between the facilities. Which of these 154
    nursing homes with the variations in profitability was Mr. Seramur to become
    a partial owner of? Who were the other owners/partners/shareholders in the
    entity, Life Care and/or others? Who would be the manager of the entity and
    who would determine when distributions were to be made to the owners and
    how much? All of these questions demonstrate that the agreement entered into
    by Life Care and Mr. Seramur to choose a facility by mutual consent was so
    indefinite and vague as to be unenforceable.
    
    Id. at *3
    n.1.
    Plaintiff insists that Seramur is distinguishable because she has identified the specific
    terms of her agreement while the plaintiff in Seramur never did. To highlight the factual
    distinctions, Plaintiff points out that she introduced written and oral evidence of the
    agreement by which she would acquire a specific membership interest, five percent, in a
    specific company in Nashville, Tennessee, Kingdom Creations, LLC, in consideration for her
    contribution of intangible property, her sweat equity, which was the utilization of her
    -20-
    connections with the franchising entity for Paul Mitchell schools and with the owners of an
    accredited cosmetology school to facilitate the acquisition of a franchise and an accredited
    cosmetology school for the LLC, which she did. She also distinguishes her facts from
    Seramur by noting that the plaintiff in that case never identified the specifics terms of the
    alleged agreement, noting that he never identified the facility he was to acquire an interest
    in or the specifics of what his interest in that facility would be. Thus, the modest evidence
    presented by the plaintiff in Seramur, as distinguished from that presented by Plaintiff, is that
    the plaintiff in Seramur expected to acquire an interest in an unidentified entity that was to
    be selected by agreement at a later date from a list of 230 businesses varying in size, age and
    location, factors which the Seramur court found to be significant and uncertain. 
    Id. Based upon
    the uncertainties in Seramur, the court found that an unenforceable “agreement to
    agree” existed due to the uncertainty of the entity in which the plaintiff would obtain his
    interest. 
    Id. Plaintiff, however,
    insists the uncertainties that exist in Seramur do not exist here, and
    she relies on both the facts and the legal principles espoused in Gurley v. King to support this
    contention. She also relies on Gurley to insist that because she performed her obligations
    under the agreement in reliance on the specific promises of Mr. Jones that she is entitled to
    additional protection. See 
    Gurley, 183 S.W.3d at 42
    (stating “where one party has acted in
    reliance on an indefinite agreement the courts will act to protect that reliance whether
    through a contractual or non-contractual remedy.”). We shall, therefore, examine the facts
    and relevant legal principles in Gurley.
    The defendant in Gurley was a performing artist, Matt King, who had contracted with
    Gary Morris of In House, Inc., an artist management company in 1995 for a term that
    extended until December 1999. Id at 32. Pursuant to this agreement, King paid In House 15%
    of his gross earnings during the term of their contract and 10% of all revenue earned after the
    expiration of that agreement from the exploitation of any product created by King during the
    term of the In House agreement. 
    Id. In October
    of 1997, Gurley was hired by In House to
    assist in the management of King because King and Gary Morris, who was the account
    manager for In House,10 were having personality conflicts. 
    Id. Pursuant to
    her agreement with
    In House, Gurley was to supervise the King account and serve as the “day-to-day manager”
    of King on behalf of In House. 
    Id. Gurley’s assistance
    thereafter notwithstanding, King’s
    relationship with In House, and particularly Gary Morris, continued to deteriorate. 
    Id. Due to
    the fact that the In House contract was to continue until December 1999, King asked
    Gurley to attempt to facilitate an early termination of King’s management agreement with
    In House, with the oral assurances by King that he would enter into a management agreement
    with Gurley when the In House agreement was terminated or expired. 
    Id. Furthermore, King
    10
    Gary Morris was also the owner of In House, Inc.
    -21-
    orally assured Gurley that, following the termination or expiration of the In House
    agreement, Gurley would be retained as King’s exclusive manager for a period of three years,
    and that she would be paid the same 15% commission for her managerial services as was In
    House. 
    Id. The parties
    also signed a memorandum of their agreement in form of a letter on
    March 20, 1999, which provided the agreement would:
    begin either when [the artist’s] agreement . . . ends [December 1999] . . . or
    earlier if [Gurley] is able to persuade [the management company] to relinquish
    their contract. . . . The details of the agreement will be worked out later but
    will basically follow the same arrangement currently in place with [the current
    management company].
    
    Id. After agreeing
    to the above oral and written understandings, Gurley continued to
    function as the “day-to-day manager” for King and attempted to effect an early termination
    of the In House agreement but that was not successful. Accordingly, King remained under
    contract with In House until December 1, 1999. Gurley’s relationship with King, however,
    came to a conclusion on December 1, 1999, when King, at a pre-arranged meeting, suggested
    that Gurley and King “part ways.” 
    Id. A few
    days later Gurley wrote King a letter regarding
    the conversation of December 1, stating that she would no longer attempt any negotiations
    regarding King’s music career. 
    Id. at 32-33.
    She also stated in that letter:
    Notwithstanding your current wishes, you acknowledge that we have
    performed services for the past year for which we have received no
    compensation. Additionally, you have a signed agreement with us which runs
    until December 1, 2002. You have agreed that when other arrangements are
    made in regards to management, recording or publishing, etc., we will meet to
    assign an appropriate buy-out amount, both for past services and for those
    which would have been maintained in the future.
    
    Id. at 33.
    King did not respond to the letter, and Gurley filed suit against King for breach of
    the March 1999 contract, breach of their oral agreement, and recovery in quantum meruit for
    value of services rendered. 
    Id. King moved
    for summary judgment alleging the contract, at
    best, constituted “an agreement to agree,” and was not enforceable because essential
    elements were never agreed to, and the alleged arrangements between the parties were too
    -22-
    indefinite and uncertain to be enforceable. 
    Id. The trial
    court agreed, and summarily
    dismissed Gurley’s breach of contract claim.11 
    Id. On appeal,
    we reversed the summary dismissal of Gurley’s breach of contract claims
    reasoning that the record “conclusively establish[ed] the existence of genuine questions of
    material fact precluding summary judgment . . . including the significance of the details
    remaining to be formalized in writing after the letter was signed by both parties.” 
    Id. at 46.
    As we explained in Gurley, to uphold the trial court’s ruling that the March 1999
    memorandum was too indefinite and uncertain and there was an absence of essential terms
    to form a management contract, “it must appear as a matter of law that ‘the details of the
    agreement’ to be worked out later were ‘essential terms’ rather than details not essential to
    the formation of a contract.” 
    Id. at 42.
    Applying these principles, we concluded that “the
    language used by the parties in the March 20, 1999, document [did] not establish, as a matter
    law, that such ‘details’ involved ‘essential elements’ of a contract.” 
    Id. We reached
    the above conclusion in Gurley by analyzing relevant authorities within
    and without Tennessee and by analyzing the March 1999 memorandum, inter alia, in the
    context of the conduct of the parties to determine whether the parties acted upon the
    memorandum in such a way as to suggest that they believed a binding agreement had been
    reached. 
    Id. at 43;
    see also APCO Amusement Co. v. Wilkins Family Restaurants of Am., Inc.,
    
    673 S.W.2d 523
    , 527 (Tenn. Ct. App. 1984). With respect to the conduct and actions of the
    parties based upon the memorandum, this court determined that material factual questions
    remained to be considered by the trier of fact; specifically, facts surrounding Gurley’s
    performance. As we explained, “[p]art performance under an agreement may remove
    uncertainty and establish that a contract enforceable as a bargain has been formed.” 
    Id. at 41
    (emphasis added) (citations omitted). Under the subheading “Does a Contract Exist?” we
    noted that the “[d]estruction of contracts because of uncertainty has never been favored by
    the law, and with the passage of time, such disfavor has only intensified.” 
    Id. at 34.
    With this principle in mind, we additionally engaged in a thorough analysis of relevant
    authorities from Tennessee and other states and focused on a case we described as “the
    landmark decision of a New York Federal District Court in Teachers Insurance and Annuity
    Association of America v. Tribune Co., 
    670 F. Supp. 491
    (S.D.N.Y. 1987).” 
    Gurley, 183 S.W.3d at 40
    . After noting that the New York decision delineated two types of preliminary
    agreements, “the first type being where parties agree to later formalize a contract about which
    11
    In dismissing Gurley’s breach of contract claim sua sponte two days before the scheduled jury trial,
    the trial court simply revisited its previous denial of the artist’s motion for summary judgment; accordingly,
    this court reviewed the action of the trial court under the standards governing a grant of summary judgment.
    
    Id. at 33.
    -23-
    there has been complete agreement on all of the essential issues. The second type involves
    a situation where parties have committed themselves to some of the major terms, but other
    essential elements remain to be negotiated,” 
    id., we focused
    on the two distinct types of
    preliminary agreements as explained in Teachers Insurance:
    Preliminary contracts with binding force can be of at least two distinct types.
    One occurs when the parties have reached complete agreement (including the
    agreement to be bound) on all issues perceived to require negotiation. Such an
    agreement is preliminary only in form - only in the sense that the parties desire
    a more elaborate formalization of the agreement. The second stage is not
    necessary; it is merely considered desirable. As the Court of Appeals stated
    with respect to such preliminary agreements in V’Soske v. Barwick, 
    404 F.2d 495
    , 499 (2d Cir.), cert denied, 
    394 U.S. 921
    , 
    89 S. Ct. 1197
    , 
    22 L. Ed. 2d 454
          (1969), “the mere fact that the parties contemplate memorializing their
    agreement in a formal document does not prevent their informal agreement
    from taking effect prior to that event. . . . Restatement (Second) of Contracts,
    § 26 (then Tert. Draft No. 1, 1964); 1 Corbin on Contracts § 30 (1950); 1
    Williston on Contracts § 28 (3d ed. 1957).”
    The second and different sort of preliminary and binding agreement is one that
    expresses mutual commitment to a contract on agreed major terms, while
    recognizing the existence of open terms that remain to be negotiated. Although
    the existence of open terms generally suggests that binding agreement has not
    been reached, that is not necessarily so. For the parties can bind themselves to
    a concededly incomplete agreement in the sense that they accept a mutual
    commitment to negotiate together in good faith in an effort to reach final
    agreement within the scope that has been settled in the preliminary agreement.
    To differentiate this sort of preliminary agreement from the first, it might be
    referred to as a binding preliminary commitment. Its binding obligations are
    of a different order than those which arise out of the first type discussed above.
    The first type binds both sides to their ultimate contractual objective in
    recognition that that contract has been reached, despite the anticipation of
    further formalities. The second type - the binding preliminary commitment -
    does not commit the parties to their ultimate contractual objective but rather
    to the obligation to negotiate the open issues in good faith in an attempt to
    reach the alternate objective within the agreed framework. In the first type, a
    party may lawfully demand performance of the transaction even if no further
    steps have been taken following the making of the “preliminary” agreement.
    In the second type, he may not. What he may demand, however, is that his
    counter-party negotiate the open terms in good faith toward a final contract
    -24-
    incorporating the agreed terms. This obligation does not guarantee that the
    final contract will be concluded if both parties comport with their obligation,
    as good faith differences in the negotiation of the open issues may prevent a
    reaching of final contract.
    
    Id. at 40-41
    (quoting Teachers Ins. and Annuity 
    Ass’n, 670 F. Supp. at 498
    .
    Later, in Gurley, we concluded that we were dealing with the first type of preliminary
    agreements discussed in Teachers Insurance because, in that case, it was alleged “that all
    material provisions of the Gurley/King Contract had been agreed to and the parties intended
    to formalize that agreement by a later writing . . . and that [n]o “good faith” negotiation of
    essential elements of contract [was] involved.” 
    Id. at 41
    . After noting that “[p]art
    performance under an agreement may remove uncertainty and establish that a contract
    enforceable as a bargain has been formed,” 
    id. (quoting Restatement
    (Second) of Contracts
    § 34(2) (1979) (citing Scott v. Ingle Bros. Pac., Inc., 
    489 S.W.2d 554
    (Tex.1972); see Somont
    Oil Co., Inc. v. Nutter, 
    743 P.2d 1016
    (Mont. 1987)), we focused on the effect of partial
    performance on the existence of an enforceable contract because we realized that, at that
    point in the proceedings, we should not be concerned “with whether or not a contract, in fact,
    exists between the parties, but rather with whether or not reasonable minds could differ on
    that question.” 
    Id. at 42
    (emphasis added). “If reasonable minds could so differ, summary
    judgment must be reversed and the case remanded for trial on its merits under principles laid
    down in APCO Amusement.” 
    Id. And in
    determining whether or not the March 1999
    memorandum should be construed as a binding contract, we noted that we must keep in mind
    that
    [t]he primary test as to the actual character of a contract is the
    intention of the parties, to be gathered from the whole scope and
    effect of the language used, and mere verbal formulas, if
    inconsistent with the real intention, are to be disregarded. It does
    not matter by what name the parties chose to designate it. But
    the existence of a contract, the meeting of the minds, the
    intention to assume an obligation, and the understanding are to
    be determined in case of doubt not alone from the words used,
    but also the situation, acts, and the conduct of the parties, and
    the attendant circumstances.
    
    Id. at 43
    (quoting 17 Am. Jur. 2d Contracts § 1 (1964)) (emphasis added).
    This same approach, examining the conduct of the parties, was adopted by this court
    in the case of Bailey v. Brister, 
    353 S.W.2d 564
    (Tenn. Ct. App. 1961). See Gurley, 183
    -25-
    S.W.3d at 43; APCO 
    Amusement, 673 S.W.2d at 527
    . As noted in Bailey, in determining
    whether certain correspondence or, as in this case, communications, between the parties
    constituted a contract or was merely a part of the negotiations leading to a potential contract,
    “[t]he practical interpretation of a contract by the parties thereto is entitled to great, if not
    controlling influence, and will be adopted by the courts.” 
    Id. (quoting Bailey
    , 353 S.W.2d at
    568). “The court explained this rule of interpretation, quoting from Williston on Contracts,
    § 623, as follows: ‘The interpretation given by the parties themselves to the contract as
    shown by their acts will be adopted by the court, and to this end not only acts but the
    declarations of the parties may be considered.’” 
    Id. (quoting Bailey
    , 353 S.W.2d at 568).
    After examining the conduct of the parties in Gurley, including the manner the parties
    acted upon the agreement, we reached the conclusion that a genuine issue of material fact
    exists due to the fact it was not disputed that Gurley performed services for King while the
    In House agreement remained in effect; however, as we noted, at issue was whether or not
    Gurley’s performance was as an employee of In House or as the manager-in-waiting in
    reliance on King’s assurances and the March 1999 memorandum. 
    Id. In that
    respect, we
    found it was a factual determination for the trier of fact, as the evidence was conflicting,
    particularly as it related to the testimony of Gurley and King although the written
    memorandum supported the testimony of Gurley.
    In the present case, Plaintiff insists she performed her obligations under the
    agreement. In the context of this issue, we note that Plaintiff established the following
    undisputed facts regarding her performance of the services which she identifies was to be her
    consideration, her sweat equity:
    2) [Plaintiff] had a personal relationship with Winn Claybaugh one of the
    original founders of the Paul Mitchell schools. [Plaintiff] Dep. p. 28 ¶¶ 3-8.
    RESPONSE: Undisputed only for purposes of summary
    judgment, but immaterial to the resolution of Defendants’
    motion for summary judgment.
    ***
    5) [Plaintiff] introduced Dale Jones to Winn Claybaugh as her partner.
    [Plaintiff] Dep. p. 46 ¶¶ 20-24.
    RESPONSE: Undisputed only for the purposes of summary
    judgment, but immaterial to the resolution of Defendants’
    motion for summary judgment.
    -26-
    6) [Plaintiff] also introduced Dale Jones to other people that were instrumental
    in procuring the franchise. [Plaintiff] Dep. p. 73 ¶¶ 6-22.
    RESPONSE: Undisputed only for the purposes of summary
    judgment, but immaterial to the resolution of Defendants’
    motion for summary judgment.
    ***
    17) Dale Jones wanted [Plaintiff] to get the Naves to sell their accredited
    school to her so that Kingdom Creations could immediately begin receiving
    federal financial aide once the school opened. [Plaintiff] Dep. p. 71 ¶¶ 17-24.
    RESPONSE: Undisputed only for the purposes of summary
    judgment, but immaterial to the resolution of Defendants’
    motion for summary judgment.
    ***
    40) Dale Jones stated that it was his intent to make [Plaintiff] an owner. Dale
    Jones Dep. p. 38 ¶¶ 19-21.
    RESPONSE: Undisputed to the extend that Dale Jones intended
    for Valerie Bridgeforth to be an owner in consideration for her
    proposed investment.
    ***
    52) Dale Jones told the Naves that he and Valerie Bridgeforth were going into
    a partnership to buy a Paul Mitchell School. Dale Jones Dep. p. 72 ¶¶ 19-23.
    RESPONSE: Undisputed to the extent that Dale Jones stated he
    and [Plaintiff] planned to go into a partnership.
    Although it is undisputed that Plaintiff exerted substantial time and used her contacts,
    while working in concert with Mr. Jones to facilitate the LLC’s acquisition of a Paul Mitchell
    school franchise and JNU, Defendants dispute the significance of Plaintiff’s involvement in
    acquiring the Paul Mitchell school franchise or JNU, and whether such efforts constitute the
    $30,000 consideration required of Plaintiff to acquire her five percent interest in the LLC.
    -27-
    Based upon the foregoing principles, the facts, those undisputed and those disputed,
    the conduct of the parties, the manner in which the parties acted upon the oral
    representations, and the Organization by Written Consent, reasonable minds could conclude
    that a binding agreement had been reached. See 
    Gurley, 183 S.W.3d at 43
    ; see also APCO
    
    Amusement, 673 S.W.2d at 527
    . We have reached this conclusion for it is undisputed that
    Plaintiff performed services for Defendants prior to May 2006 when the LLC’s school
    opened; it is, however, at issue whether she was or was not afforded the opportunity to
    acquire her membership interest in the LLC in consideration for those services. More
    specifically, it is disputed whether such efforts constitute the $30,000 consideration required
    of Plaintiff to acquire her five percent interest in the LLC. Further, while it is undisputed that
    there was an agreement by which Plaintiff could acquire a five percent membership interest
    in the LLC in consideration for a capital contribution of $30,000, Defendants deny the
    existence of an enforceable agreement by which Plaintiff could acquire the five percent
    membership interest by means of intangible contributions. In the context of this issue, the
    evidence is conflicting, particularly as it relates to the testimony of Plaintiff and Mr. Jones,
    as well as the Organization by Written Consent which reasonable minds could conclude
    supports, at least in part, the testimony of Plaintiff.
    For Defendants to establish at the summary judgment stage that Plaintiff cannot prove
    an essential element of the breach of contract claim at trial, Defendants had the burden to
    identify evidence that tends to disprove an essential element of that claim, which requires
    more than mere assertions that raises doubts about Plaintiff’s ability to prove the claim at
    trial. 
    Martin, 271 S.W.3d at 83
    -84. The primary evidence relied upon by Plaintiff and Mr.
    Jones in support of their respective contentions on this issue is deposition testimony from
    Plaintiff and Mr. Jones by which each contradicts the testimony of the other, yet summary
    judgment is not the appropriate time to weigh the evidence or to make credibility findings.12
    Moreover, disputed material facts that involve the credibility of witnesses are not to be
    resolved upon summary judgment; to the contrary, courts must consider the evidence in the
    light most favorable to the nonmoving party, in this case Plaintiff, and resolve all inferences
    in that party’s favor. 
    Martin, 271 S.W.3d at 84
    ; 
    Stovall, 113 S.W.3d at 721
    ; 
    Godfrey, 90 S.W.3d at 695
    .
    Considering all of the above, including the contradictory evidence relied upon by the
    parties, especially as it relates to the deposition testimony of Plaintiff and Mr. Jones, the
    resolution of which may require credibility findings that are not appropriate at the summary
    judgment stage, the documentary evidence including the unsigned draft of the Organization
    12
    “To determine whether a dispute as to a fact is genuine, the Court determines whether a reasonable
    juror could find for the Plaintiff on that fact given the entire record, but without making any credibility
    determinations.” McGee v. Best, 
    106 S.W.3d 48
    , 58 (Tenn. Ct. App. 2002) (emphasis added).
    -28-
    by Written Consent of Kingdom Creations, LLC, and particularly section 2.3, and Plaintiff’s
    testimony that she fully performed her part of the alleged contract, we have determined that
    a genuine dispute exists concerning facts that are material to the breach of contract claim
    upon which the summary judgment is predicated that creates a genuine issue for trial.
    Accordingly, the trier of fact, not the trier of law, must determine these material questions
    of fact, including the specifics and significance of the oral representations by Mr. Jones to
    Plaintiff, whether and to the extent her performance was in reliance thereon, and the parties’
    intentions as it pertains to the relevant provisions Organization by Written Consent of
    Kingdom Creations, LLC, and particularly section 2.3.
    Therefore, we respectfully reverse the summary dismissal of Plaintiff’s breach of
    contract claim and remand the issue to the trial court for further proceedings consistent with
    this opinion.
    We will now address Plaintiff’s alternate theories of recovery for the alleged breach,
    unjust enrichment and promissory estoppel.
    II. U NJUST E NRICHMENT
    The theory of unjust enrichment is “founded on the principle that a party receiving a
    benefit desired by him, under circumstances rendering it inequitable to retain it without
    making compensation, must do so.”13 Paschall’s v. Dozier, 
    407 S.W.2d 150
    , 154 (Tenn.
    1966). Courts may impose a contractual obligation under an unjust enrichment theory if there
    is no contract between the parties or the contract has become unenforceable or invalid and
    the defendant will be unjustly enriched unless the court imposes an obligation.14 
    Id. (emphasis added).
    Each case of unjust enrichment must be examined in light of its factual
    situation and decided according to the essential elements of unjust enrichment. B & L Corp.
    v. Thomas & Thorngren, Inc., 
    917 S.W.2d 674
    , 680 (Tenn. Ct. App. 1995) (citing id.).
    13
    “Actions brought upon theories of unjust enrichment, quasi contract, contracts implied in law, and
    quantum meruit are essentially the same. Courts frequently employ the various terminology interchangeably
    to describe that class of implied obligations where, on the basis of justice and equity, the law will impose
    a contractual relationship between parties, regardless of their assent thereto.” Paschall’s, Inc. v. Dozier, 
    407 S.W.2d 150
    , 154 (Tenn. 1966).
    14
    We have previously recognized two types of implied contracts. Freeman Indus., LLC v. Eastman
    Chemical Co., 
    172 S.W.3d 512
    , 524-25 (Tenn. 2005) (citing Paschall’s, Inc., 407 S.W.2d at153-54).
    Contracts implied in fact arise under circumstances establishing the parties’ mutual intention to contract. 
    Id. at 524
    (citing Paschall’s, 
    Inc., 407 S.W.2d at 154
    . Contracts implied in law or quasi contracts are created
    by law without the parties’ assent and are based upon reason and justice. 
    Id. (citing Paschall’s
    Inc., 407
    S.W.2d at 154
    ). Courts may impose a contract implied in law where no contract exists under various quasi
    contractual theories, including unjust enrichment. 
    Id. at 524
    -25 (citing Paschall’s 
    Inc., 407 S.W.2d at 154
    ).
    -29-
    The elements of an unjust enrichment claim are: 1) “[a] benefit conferred upon the
    defendant by the plaintiff”; 2) “appreciation by the defendant of such benefit”; and 3)
    “acceptance of such benefit under such circumstances that it would be inequitable for him
    to retain the benefit without payment of the value thereof.” Freeman Indus., LLC v. Eastman
    Chemical Co., 
    172 S.W.3d 512
    , 525 (Tenn. 2005) (quoting Paschall’s, 
    Inc., 407 S.W.2d at 155
    ). The most significant requirement of an unjust enrichment claim is that the benefit to
    the defendant be unjust. 
    Id. (citing Paschall’s
    , 
    Inc., 407 S.W.2d at 155
    ); Whitehaven Cmty.
    Baptist Church v. Holloway, 
    973 S.W.2d 592
    , 596 (Tenn. 1998)). The plaintiff must further
    demonstrate that he or she has exhausted all remedies against the person with whom the
    plaintiff enjoyed privity of contract. 
    Id. (citing Paschall’s
    , 
    Inc., 407 S.W.2d at 155
    ;
    Whitehaven Cmty. Baptist 
    Church, 973 S.W.2d at 596
    ).
    What constitutes a benefit was also discussed in Freeman Industries:
    A benefit is any form of advantage that has a measurable value including the
    advantage of being saved from an expense or loss. Lawrence Warehouse Co.
    v. Twohig, 
    224 F.2d 493
    , 498 (8th Cir. 1955). The underlying principle of the
    doctrine of unjust enrichment is that a party who receives a benefit that he or
    she desires, under circumstances rendering retention of the benefit without
    providing compensation inequitable, must compensate the provider of the
    benefit. Paschall’s, 
    Inc., 407 S.W.2d at 154
    . In accordance with this
    underlying principle, we conclude that to recover for unjust enrichment, a
    plaintiff need not establish that the defendant received a direct benefit from the
    plaintiff. Rather, a plaintiff may recover for unjust enrichment against a
    defendant who receives any benefit from the plaintiff if the defendant’s
    retention of the benefit would be unjust. Our conclusion is consistent with
    other jurisdictions that have also concluded that the benefit received by a
    defendant need not be direct to establish an unjust enrichment claim. See, e.g.,
    Hirsch v. Bank of Am., 
    107 Cal. App. 4th 708
    , 
    132 Cal. Rptr. 2d 220
    , 229 (2003)
    (holding that to confer a benefit, the plaintiff need not pay the money directly
    to the defendant); HPI Health Care Servs., Inc. v. Mt. Vernon Hosp., Inc., 
    131 Ill. 2d 145
    , 
    137 Ill. Dec. 19
    , 
    545 N.E.2d 672
    , 679 (1989) (permitting recovery
    of a benefit transferred to the defendant by a third party where the third party
    mistakenly gave the benefit to the defendant instead of the plaintiff, where the
    defendant procured the benefit from the third party through wrongful conduct,
    -30-
    or where the plaintiff’s claim to the benefit is superior to the defendant’s
    claim); State ex rel. Palmer v. Unisys Corp., 
    637 N.W.2d 142
    , 155 (Iowa
    2001) (concluding that “benefits can be direct or indirect, and can involve
    benefits conferred by third parties”).
    Freeman 
    Indus., 172 S.W.3d at 525
    .
    Plaintiff’s unjust enrichment claim is succinctly summarized in the second amended
    complaint, it reads as follows: “[H]ad it not been for [Plaintiff’s] services, [Defendants]
    would not have been able to obtain [JNU] at the price he obtained it for, the school would
    not have been accredited when it did, and the Paul Mitchell certification and franchise would
    not have been acquired as quickly as it did,” and that “[i]t would be inequitable for
    [Defendants] to retain this benefit without paying [Plaintiff] for the value thereof.”
    Defendants moved to summarily dismiss this claim contending that Plaintiff did not
    provide any valuable goods and services to Defendants for which she was not otherwise
    compensated, and because Plaintiff was unable to identify any evidence that satisfies the
    required elements of her unjust enrichment claim. More specifically, Defendants asserted that
    this claim should be dismissed on the following basis: (1) Plaintiff was “paid as a teacher”
    at the school; (2) when Plaintiff “could not raise the funds to be an investor, [Plaintiff]
    submitted her expenses that the various folks incurred in going about investigating this
    opportunity and those expenses were paid”; and (3) Defendants did not receive a benefit from
    Plaintiff’s relationship with the Naves because JNU was on the market for sale, and “[the
    Naves] would have sold it, as [Mrs. Nave] testified, to anybody who had $35,000 to come
    to the table to pay for [it].”
    In summarily dismissing Plaintiff’s claim of unjust enrichment, the trial court did not
    make any factual findings; it merely stated that no material facts were disputed, and it
    adopted and incorporated Defendants’ arguments at the summary judgment hearing.15
    In contending that Plaintiff’s unjust enrichment claim fails because she was
    compensated as an employee, Defendants rely upon Underwood v. MacMillan/McGraw Hill
    School Pub. Co., No. 03A01-9510-CH-00357, 
    1996 WL 31139
    , at *2 (Tenn. Ct. App. Jan.
    29, 1996) (stating that “‘any enrichment of the defendant must be unjust,’ and payment of
    the salary in exchange for services obviates this element.”). To establish that Plaintiff was
    15
    As noted earlier, Defendants also insist that no enforceable contract exists; we mention this because
    to recover under a theory of unjust enrichment there must be no existing enforceable contract between the
    parties covering the same subject matter. Paschall’s, 
    Inc., 407 S.W.2d at 154
    . Thus, the trial court’s ruling
    did not hinge on whether a contract existed.
    -31-
    fully compensated for her services, Defendants relied upon portions of the depositions of
    Plaintiff and Mr. Jones. The testimony of Mr. Jones that Defendants rely on is as follows:
    Q. So was she considered an employee when she was working there between
    May 2006 and July 2006?
    [Mr. Jones] Again, I’m not certain the exact date as to when she started
    drawing a salary. I remember the conversation, however. She came to me and
    said, Dale, if I’m going to work here and not work at my salon, I need to get
    compensated for that. I said, Okay. So tell me how much you think you’re
    going to lose by not working at the salon. And she gave me that information,
    and then we made sure that we paid her that amount.
    Q. Was that an arrangement as an employee or just because you wanted to
    cover loss?
    [Mr. Jones] I wanted to cover whatever loss we had at that time.
    (Emphasis added). Defendants also cite to portions of Plaintiff’s deposition testimony which
    affirm that the conversation regarding compensation occurred between Plaintiff and Mr.
    Jones, and also establishes that the parties agreed that she received $15 an hour for working
    for the school after it opened in May 2006; however, it is undisputed that the services
    rendered by Plaintiff to facilitate the acquisition of the Paul Mitchell school franchise and
    JNU, the accredited school, occurred months prior to May 2006. Accordingly, although it is
    undisputed that Plaintiff and Mr. Jones agreed she would receive $15 an hour for her
    employment as an instructor at the school once it opened in May 2006, this undisputed fact
    does not establish that the $15 an hour salary was to compensate Plaintiff for the undisputed
    services she previously provided for the benefit of Defendants to facilitate the acquisition of
    the Paul Mitchell school franchise and acquiring an accredited school, by which Defendants
    were allegedly unjustly enriched.
    In addition to the salary at issue above, Defendants contend Plaintiff was
    “reimbursed” for all of her expenses associated with obtaining the franchise; thus,
    Defendants were not unjustly enriched. In this regard, Defendants represented the following
    to the trial court at the summary judgment hearing:
    When [Plaintiff] could not raise the funds to be an investor, she submitted her
    expenses that the various folks incurred in going about investigating this
    opportunity and those expenses were paid. That’s not in dispute.
    However, the record reveals this fact is disputed. The only portion of Mr. Jones’ testimony
    that Defendants relied upon to state that Plaintiff was reimbursed was the previously quoted
    testimony regarding Plaintiff’s employment as an instructor, and Plaintiff created a dispute
    -32-
    of this fact by denying the assertions that she had been fully reimbursed with her submission
    of the following portion of her deposition in opposition to the motion for summary judgment:
    Q. Okay. So you did some training, you did some travel. And those expenses
    were paid by [Defendants]?
    [Plaintiff] Not all of them.
    Q. And you said that there was some travel that’s not been reimbursed?
    A. Right.
    Moreover, in their response to Plaintiff’s statement of undisputed fact, Defendants
    admitted that Plaintiff was not reimbursed for her efforts to get the school opened as
    evidence by the following admission:
    19) [Plaintiff] did not get reimbursed for all of the travel she did to get the
    school opened. [Plaintiff] Dep. p. 88 ¶¶ 14-16.
    RESPONSE: Undisputed only for purposes of summary
    judgment, but immaterial to the resolution of Defendants’
    motion for summary judgment.
    The foregoing establishes a dispute of fact as to whether or not Plaintiff was
    compensated or reimbursed for her efforts to get the school opened, to facilitate the
    acquisition of the Paul Mitchell school franchise and the accredited school, as distinguished
    from her compensation for serving as a school instructor after the school opened.
    Accordingly, we have concluded that factual disputes exist that appear to be material to
    Plaintiff’s claim of unjust enrichment.
    With respect to benefits Defendants may have received as a consequence of Plaintiff’s
    contributions and involvement in facilitation the acquisition of JNU, Defendants contend that
    Plaintiff’s claim for unjust enrichment should fail because Defendants did not receive a
    benefit from Plaintiff’s relationship with the Naves because JNU was on the market for sale,
    and they did not receive a “special price” in the purchase of JNU. We, however, have
    concluded that this fact, as well as other material facts, are disputed for the following
    reasons.
    Although it is undisputed that the agreement pursuant to which the LLC acquired JNU
    did not contain a condition that Plaintiff be an owner of the school, and it is undisputed that
    the Naves had negotiated the price of $35,000 for JNU with a previous buyer, these facts,
    however, are not determinative of whether Defendants received a benefit from Plaintiff’s
    services in facilitating the acquisition.
    -33-
    The deposition testimony of Mrs. Nave reveals an attempt to explain, but not without
    interruption by defense counsel, that the special price for JNU was offered to a previous
    prospective buyer as a package price, in essence, for the purchase of another asset owned by
    the Naves.16 Nevertheless, Defendants insist it is undisputed that the Naves would have sold
    the accredited school to them for $35,000 regardless of Plaintiff’s involvement; however, this
    fact is directly disputed by the affidavits of Mr. and Mrs. Nave, which were submitted in
    response to Defendants’ motion for summary judgment to create a dispute of fact as to the
    benefit appreciated by Defendants. Mrs. Nave states succinctly:
    6. When I met Mr. Jones, he represented to me that he and [Plaintiff] were
    partners in a venture to purchase the Jon Nave School in order to acquire a
    Paul Mitchell franchise.
    ***
    16
    The following is from Mrs. Nave’s deposition:
    Q. And so back to this letter of intent . . . it says here that John and Juanda Nave agreed to
    enter into an agreement to sell Jon Nave University of cosmetology to Joyce Meadows and
    Michael Martin. Do you agree with that?
    [Mrs. Nave]. Yes.
    Q. And it says these two schools [referring to JNU and NCA, a second cosmetology school
    owned by the Naves] are to be sold for $35,000 each. Would you agree with that?
    [Mrs. Nave]. That is correct.
    Q. And this agreement serves as a letter of intent for both parties. Correct?
    [Mrs. Nave]. Yes. Could I make a statement?
    Q. After I ask you a question. You can respond to questions that I ask you. You said earlier
    that you did not know Ms. Meadows or Mr. Martin --
    [Mrs. Nave] No.
    Q. -- before this transaction took place?
    [Mrs. Nave]. No.
    Q. But it appears you offered them the same special price as [Plaintiff] is that correct?
    [Mrs. Nave]. Yes. But I want to put this in the minutes.
    Q. But that’s a yes, you did offer them that price?
    [Mrs. Nave]. Yes. But that --
    Q. And that was for each school?
    [Mrs. Nave]. The reason being, first they were going to buy NCA, and then she wanted JNU
    included. And I told her if they would buy both schools, we would sell it for -- both of them
    for that price, if they bought both.
    Q. Okay. And so that was a condition --
    [Mrs. Nave]. of selling.
    (Emphasis added).
    -34-
    9. I agreed to sell the school to [Plaintiff] only for $35,000 on the basis of our
    relationship alone.
    10. In no way would I have sold the school to Dale Jones for $35,000 unless
    [Plaintiff] was involved in being an owner in the Paul Mitchell Franchise.
    11. I did not learn that Dale Jones did not allow [Plaintiff] to be part of the
    Paul Mitchell School until the grand opening of the Paul Mitchell School.
    12. Mr. Jones knew that he would not have been able to purchase the school
    for $35,000.00 if it was not for [Plaintiff].
    (Emphasis added). Moreover, Mr. Nave echoes the testimony of his wife by stating:
    12. Mr. Jones knew that he would not have been able to purchase the school
    for $35,000.00 if it was not for [Plaintiff] because a fully accredited
    cosmetology school is worth well over $200,000.00, a fact that Dale Jones
    verbalized to me before he purchased the school.
    (Emphasis added).
    Based upon the authorities cited earlier, for Plaintiff to escape summary judgment on
    the issue of unjust enrichment, Plaintiff has the burden of showing genuine issues of material
    fact as to whether (1) Plaintiff conferred a benefit on Defendants; (2) Defendants appreciated
    the benefit; and (3) whether it would be inequitable for Defendants to retain the benefit
    without paying for it. Freeman 
    Indus., 172 S.W.3d at 525
    ; Paschall’s, 
    Inc., 407 S.W.2d at 155
    . The foregoing evidence established that a genuine dispute exists concerning the value
    of services provided by Plaintiff in facilitating the acquisition of an accredited school, JNU;
    specifically, whether, as a consequence of her rendering those services, a benefit was
    conferred on Defendants that Defendants have, or should have appreciated, and whether,
    under the circumstances of this case, it would be inequitable for Defendants to retain the
    benefit without payment of the value thereof.
    The foregoing notwithstanding, Defendants contend that Plaintiff is merely claiming
    a finder’s fee and there is no basis for such a fee in Tennessee. Defendants rely upon
    Pacesetter Properties, Inc. v. Hardaway, 
    635 S.W.2d 382
    , 391 (Tenn. Ct. App. 1981), in
    their assertion that even though Plaintiff claims she is entitled to her sweat equity arising
    from her efforts - the introduction of the Naves to Defendants - Defendants brief states,
    “there is no basis under Tennessee law for ‘finder’s fee’ or ‘introduction fee’ recovery under
    theory of quantum meruit where a broker did not negotiate or consummate a sale, and where
    -35-
    parties did not have any contract for commission based on finder’s fee.” Defendants also rely
    upon Bloomgarden v. Coyer, 
    479 F.2d 201
    , 210-12 (D.C. Cir. 1973), in which the plaintiff
    was not entitled to the award of a quantum meruit “finder’s fee” as compensation for services
    benefitting defendant where such services were rendered not with expectation of
    compensation but in an effort to promote business with the defendant. We, however, find
    these authorities distinguishable on their facts.17 Further, there are many questions which
    cannot be answered by the summary judgment record, including the economic value of any
    recovery which might be obtained by Plaintiff, but such questions have little relevance to
    summary judgment. See 
    Gurley, 183 S.W.3d at 47
    . Therefore, we find the finder’s fee
    argument unpersuasive.
    Considering all of the above, including the contradictory evidence relied upon by the
    parties as it relates to the testimony of Plaintiff, Mr. Jones, and Mrs. Nave, the resolution of
    which may require credibility findings that are not appropriate at the summary judgment
    stage, we have determined that a genuine dispute exists concerning facts that are material to
    the unjust enrichment claim upon which the summary judgment is predicated that creates a
    genuine issue for trial. Accordingly, on remand the trier of fact should first determine
    whether a valid contract exists between the parties, and, if not, the trier of fact should
    consider the merits of Plaintiff’s claim of unjust enrichment.
    Therefore, we respectfully reverse the summary dismissal of Plaintiff’s unjust
    enrichment claim, and remand the issue to the trial court for further proceedings consistent
    with this opinion.
    17
    In Bloomgarden, the plaintiff introduced two businessmen (the defendants in the action) to each
    other on the chance that a coalition to develop the Georgetown waterfront would eventually produce business
    for the plaintiff’s company, and the defendants reasonably understood the plaintiff’s activities were directed
    solely to that end. The plaintiff’s “quest for a finder’s fee proceeded on the theory that he was entitled to
    remuneration by virtue of a contract which should either be factually implied from prevalent custom and
    usage or recognized as a legal consequence of the transaction when viewed in light of the surrounding
    circumstances.” 
    Id. In the
    present case, Plaintiff specifically alleges that the introduction of Mr. Jones to the
    Naves was based on the agreement that her services would be recognized as the “consideration” for her
    acquiring a five percent membership interest in the LLC. Moreover, this situation differs from that in
    Pacesetter, where the broker introduced buyer to seller, began negotiations which were discontinued without
    an agreement, and, then, after a substantial lapse of time, buyer’s renewed interest produced fresh
    negotiations directly between buyer and seller from which, this court held, broker could claim no
    commission. 
    Pacesetter, 635 S.W.2d at 390
    . Here, Plaintiff introduced Mr. Jones to the Naves in February
    2006, subsequent to which negotiations led to the LLC’s purchase of JNU three months later. Further, the
    affidavit of Mrs. Nave states that Plaintiff’s involvement was directly related to the price and sale of the
    school.
    -36-
    III. P ROMISSORY E STOPPEL
    Plaintiff alleges that, but for Mr. Jones’ promise which prompted her to do the work
    necessary for the acquisition of the Paul Mitchell school franchise and the purchase of JNU,
    she would have diverted her attention to obtaining her own school and working her own
    existing business. Plaintiff alleges she reasonably relied upon this promise to her detriment.
    Defendants sought to summarily dismiss Plaintiff’s claim of promissory estoppel on
    the ground that Plaintiff failed to show actual detriment. In response to Defendants’
    assertion, Plaintiff asserted the economic detriment she suffered is “obvious” because she is
    not the owner of a company that received $3 million in profits over two years. At the hearing,
    Defendants asserted that Plaintiff “needs to show an actual detriment from taking the action
    or some sort of forbearance, not just the harm from not getting what was allegedly
    promised,” and, thus, Plaintiff failed to satisfy a prima facie element of a promissory estoppel
    claim. We agree.
    Promissory estoppel is based on “a promise which the promisor should reasonably
    expect to induce action or forbearance on the part of the promisee or a third person and
    which does induce such action or forbearance is binding if injustice can be avoided only by
    enforcement of the promise.” Calabro v. Calabro, 
    15 S.W.3d 873
    , 878 (Tenn. Ct. App. 1999)
    (citing Amacher v. Brown-Forman Corp., 
    826 S.W.2d 480
    , 482 (Tenn. Ct. App. 1991)).
    There are, however, limits to the application of promissory estoppel, and the reason for the
    limitation is to avoid an unjust result. 
    Id. at 879.
    The limits of promissory estoppel are: (1) the detriment suffered in reliance
    must be substantial in an economic sense; (2) the substantial loss to the
    promisee in acting in reliance must have been foreseeable by the promisor; (3)
    the promisee must have acted reasonable in justifiable reliance on the promise
    as made.
    
    Id. (quoting Alden
    v. Presley, 
    637 S.W.2d 862
    , 864 (Tenn.1982) (citing L. SIMPSON, LAW
    OF CONTRACTS § 61 (2d ed. 1965)) (emphasis added).
    Plaintiff, however, failed to show a substantial economic detriment in relying upon
    Defendants’ alleged promise in her response to the motion for summary judgment. More
    specifically, Plaintiff failed to identify evidence that supported her conclusory assertion that
    she suffered substantial detriment. Instead, Plaintiff merely responded with conclusory
    statements that the “economic detriment is obvious,” because “[Plaintiff] is not an owner in
    a school that generated over $3 million in gross revenue the first two years that it was in
    existence due to her efforts,” and that “this speaks for itself.” Moreover, in her appellate
    -37-
    brief, Plaintiff relies upon the same conclusory statements, yet she fails to cite any rule or
    case law to support her contention.
    Although Plaintiff identified evidence to create a dispute of fact concerning her
    reliance on the alleged promise that she would obtain a membership interest in the LLC in
    consideration of her sweat equity, she failed to identify evidence sufficient to create a
    genuine dispute of fact concerning whether she suffered substantial detriment because she
    testified that her salon remained open and she continued to see clients at her salon during the
    relevant period. As for her mere assertions that her loss, her detriment, was “obvious” and
    it “speaks for itself,” they are insufficient to create a genuine dispute of fact on this issue.
    We, therefore, affirm the summary dismissal of Plaintiff’s claim of promissory
    estoppel.
    IV. B REACH OF F IDUCIARY D UTY AND F AIR D EALING
    Plaintiff contends the trial court erred in the summary dismissal of her generic claims
    for breach of fiduciary duty and fair dealing against Defendants, both the LLC and Mr. Jones.
    Plaintiff additionally asserts a claim pursuant to Tenn. Code Ann. § 48-240-101, contending
    that she was expelled as a member of the LLC for which she has a cause of action.
    In order to prevail on her generic claims of fiduciary duty and fair dealing, Plaintiff
    must show: (1) a special duty exists by one person to another based on the nature of their
    relationship; (2) a breach of that special duty by the fiduciary; (3) the breach was the
    proximate cause of damages to the plaintiff; (4) damages arising from the breach of the
    fiduciary duty. Morrison v. Allen, 
    338 S.W.3d 417
    , 438 (Tenn. 2011). We have determined
    that Plaintiff has failed to present facts sufficient to establish such a duty by either
    Defendant; thus, the generic claims were properly dismissed.
    As for any statutory fiduciary duty a member of a member-managed LLC may owe
    to other members, this court previously interpreted the Tennessee Limited Liability Company
    Act, and specifically Tenn. Code Ann. § 48-240-102(a), as stating that members did not owe
    a fiduciary duty to other members. See McGee v. Best, 
    106 S.W.3d 48
    , 64 (Tenn. Ct. App.
    2002) (stating the statute that was in effect “define[d] the fiduciary duty of members of a
    member-managed LLC as one owing to the LLC, not to individual members.”). In 2006, the
    General Assembly enacted the Tennessee Revised Limited Liability Company Act (the “New
    Act”), codified at Tenn. Code Ann. §§ 48-249-101 to -249-1133, pursuant to which members
    of a member-managed LLC do owe fiduciary duties to each other, specifically the duties of
    loyalty and care. See Tenn. Code Ann. § 48-249-403(a)-(c). Thus, a member-to-member duty
    may exist, subject to the applicability of the New Act to LLC’s formed prior to or after
    -38-
    January 1, 2006.18 Nevertheless, we have determined that neither statutory scheme applies
    because, although Plaintiff vehemently contends she is entitled to be a member of the LLC,
    it is undisputed that Plaintiff has never been conveyed a membership interest in the LLC and,
    therefore, she has never been a member of the LLC.19 Accordingly, Mr. Jones did not owe
    such duty to Plaintiff.
    As for her wrongful expulsion claim under Tenn. Code Ann. § 48-240-101, it is
    undisputed that Plaintiff never owned a membership interest in the LLC and one cannot be
    wrongfully expelled if one is not a member. Therefore, Plaintiff cannot prove at trial that she
    was wrongfully expelled as a member from the LLC pursuant to Tenn. Code Ann. § 48-240-
    101.
    We, therefore, affirm the summary dismissal of Plaintiff’s breach of fiduciary duty
    and fair dealings claim.
    18
    The Tennessee Revised Limited Liability Company Act (the “New Act”), codified at Tenn. Code
    Ann. §§ 48-249-101 to -249-1133, made extensive revisions to the operation of LLCs in Tennessee and
    became effective on January 1, 2006. See Tenn. Code Ann. § 48-249-1002. The New Act applies to all LLCs
    formed after January 1, 2006. 
    Id. LLCs formed
    prior to January 1, 2006, continue to be governed by the
    Tennessee Limited Liability Company Act (the “Prior Act”), codified at Tenn. Code Ann. §§ 48-201-101
    to 248-606, unless they expressly choose to be governed by the New Act. See Tenn. Code Ann. §
    48-249-1002(b). As a result, both the New Act and Prior Act govern LLCs in Tennessee depending on the
    particular LLC at issue.
    Kingdom Creations, LLC was formed on December 8, 2005 under the Prior Act; accordingly, Tenn.
    Code Ann. § 48-240-102(a) governs the fiduciary duty of members of a member-managed LLC, which reads
    as follows:
    Except as provided in the articles or operating agreement, every member of a
    member-managed LLC must account to the LLC for any benefit, and hold as trustee for it
    any profits derived by the member without the consent of the other members from any
    transaction connected with the formation, conduct, or liquidation of the LLC or from any
    use by the member of its property including, but not limited to, confidential or proprietary
    information of the LLC or other matters entrusted to the member as a result of such person's
    status as a member.
    Tenn. Code Ann. § 48-240-102(a).
    19
    For an in depth discussion of the fiduciary duties owed, or not owed, by members of an LLC to
    other members, see Rock Ivy Holding, LLC v. RC Properties, LLC, No. M2012-02702-COA-R3-CV, __
    S.W.3d __, 
    2014 WL 356982
    , at *12-15 (Tenn. Ct. App. Jan. 30, 2014).
    -39-
    I N C ONCLUSION
    The judgment of the trial court is affirmed in part, and reversed in part, and this matter
    is remanded with costs of appeal assessed against Defendants.
    ______________________________
    FRANK G. CLEMENT, JR., JUDGE
    -40-
    

Document Info

Docket Number: M2013-01500-COA-R3-CV

Judges: Presiding Judge Frank G. Clement

Filed Date: 1/26/2015

Precedential Status: Precedential

Modified Date: 1/28/2015

Authorities (37)

T. C. V'soske, S. T. V'soske, K. A. V'soske, George A. ... , 404 F.2d 495 ( 1969 )

Fed. Sec. L. Rep. P 95,228 Rocco Dileo and Louise Dileo v. ... , 901 F.2d 624 ( 1990 )

Hirsch v. Bank of America , 107 Cal. App. 4th 708 ( 2003 )

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Godfrey v. Ruiz , 90 S.W.3d 692 ( 2002 )

Freeman Industries, LLC v. Eastman Chemical Co. , 172 S.W.3d 512 ( 2005 )

McCarley v. West Quality Food Service , 960 S.W.2d 585 ( 1998 )

Stovall v. Clarke , 113 S.W.3d 715 ( 2003 )

Dowling v. United States , 105 S. Ct. 3127 ( 1985 )

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Staples v. CBL & Associates, Inc. , 15 S.W.3d 83 ( 2000 )

Whitehaven Community Baptist Church v. Holloway , 973 S.W.2d 592 ( 1998 )

Alden v. Presley , 637 S.W.2d 862 ( 1982 )

Byrd v. Hall , 847 S.W.2d 208 ( 1993 )

Doe v. HCA Health Services of Tennessee, Inc. , 46 S.W.3d 191 ( 2001 )

Bellsouth Advertising & Publishing Co. v. Johnson , 100 S.W.3d 202 ( 2003 )

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