Robert F. Meredith v. Kenneth L. Weller ( 2012 )


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  •                 IN THE COURT OF APPEALS OF TENNESSEE
    AT KNOXVILLE
    December 5, 2011 Session
    ROBERT F. MEREDITH ET AL. v. KENNETH L. WELLER ET AL.
    Appeal from the Chancery Court for Hamilton County
    No. 09-0507    W. Frank Brown, III, Chancellor
    No. E2010-02573-COA-R3-CV-FILED-JANUARY 25, 2012
    The plaintiff, Robert F. Meredith (“the Owner”), appeals a judgment rendered against him
    in favor of his home builder, Kenneth L. Weller (“the Builder”), on the Builder’s
    counterclaim for breach of contract and for attorney’s fees incurred in defending the Owner’s
    claims for, among other things, defective construction, misrepresentation, breach of contract,
    and violations of the Tennessee Consumer Protection Act, Tenn. Code Ann. §§ 47-18-101
    et seq. (2001)(“the TCPA”). The Builder asks us to award him his attorney’s fees incurred
    in defending the Owner’s appeal. We affirm the judgment of the trial court in all respects.
    We also award the Builder his reasonable attorney’s fees incurred on appeal and remand to
    the trial court for a hearing to determine those fees.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court
    Affirmed; Case Remanded
    C HARLES D. S USANO , J R., J., delivered the opinion of the Court, in which H ERSCHEL P.
    F RANKS, P.J., and D. M ICHAEL S WINEY, J., joined.
    Fred T. Hanzelik, Chattanooga, Tennessee, for the appellant, Robert F. Meredith.
    Phillip C. Lawrence, Chattanooga, Tennessee, for the appellees, Kenneth L. Weller,
    individually and dba Weller Construction, and Weller Construction, LLC.
    OPINION
    I.
    In 2006, the Owner and his wife1 purchased a lot on Lake Chickamauga in Hamilton
    County. The Owner “fell in love” with a particular set of house plans (“the Plans”) entitled
    “Lakeview Cottage.” He purchased eight sets of the Plans and started the process of
    selecting a contractor to build his “dream” home. He rejected two contractors. He
    approached the Builder2 after noticing a “Weller Construction” sign on property in the
    subdivision.
    There is no dispute that the Owner wanted the “Lakeview Cottage” built for a target
    price of $500,000 and, at least at the contract stage, he knew he would have to accept
    modifications to the Plans to achieve this price. On February 12, 2008, after several
    meetings, the parties signed a “Construction Contract” (“the Contract”). At the meetings, the
    parties discussed modifications to the Plans. The Builder’s first cost estimate after several
    conversations was $614,000. When the Owner reiterated the need to bring the price under
    $500,000, further modifications brought the Builder’s price to $554,000. This number was
    still above the Owner’s budget and more modifications were considered. The Builder’s third
    estimate was $496,000. At that point the Owner added a few items back into the mix and the
    parties agreed on a price, excluding the lot, of $501,686.
    A general description of the house will be helpful. It has two stories of living space
    above a full basement. The first floor is approximately 2100 square feet plus a three car
    garage, a rear deck and the front porch. The second floor is approximately 500 square feet
    with a studio room, a bathroom, a walk-in closet, and the option of either one or two
    bedrooms. The interior features wood beams and hardwood floors for the most part. The
    exterior features wood beams, stone, and cedar shake siding. For the reader’s benefit we
    have shown, as Figure 1., a reduced image of the house shown on sheet E1 of the Plans.
    1
    In addition to the Owner, his wife, Patricia Meredith, was named as a plaintiff in the complaint. She
    did not sign the contract with the Builder and did not testify at trial. Her claim was dismissed before the
    court entered its judgment. She has not appealed. We will refer to the plaintiff in the singular.
    2
    The complaint names Kenneth L. Weller, individually, and further identifies him as dba Weller
    Construction. It also names Weller Construction, LLC, as a defendant. For simplicity, we use the reference
    “the Builder” to include all of these defendants.
    -2-
    Figure 1.
    A photograph of the completed house, overlooking Lake Chickamauga, is in Figure 2.
    Figure 2.
    There are three documents that are part of the Contract. The first is the “Building
    Plans,” which is the document we have identified as “the Plans.” Pages A1, A2 and B1 of
    the Plans contain handwritten modifications and the initials of both parties signifying their
    agreement to those modifications. The modifications include omission of one fireplace,
    omission of a closet, reduction in the size of a deck, selection of the single upstairs bedroom
    option, and an unfinished basement. The second document is a “Building Specifications
    Sheet” (“the Specifications”), which is actually multiple pages. It is likewise initialed by
    both the Builder and the Owner. Among other things, it states that the garage is to have
    -3-
    “three standard [7 foot by 9 foot] insulated garage doors.” With reference to the upstairs, or
    “second floor,” it refers to only one bedroom and a studio. The third document is an
    “Allowance Sheet,” which, again, is several pages in length, from which the Owner could
    choose up to $153,400 in allowance items to “be incorporated into construction.” Allowance
    items are assigned a cost. The Owner receives a credit for any allowance item that is less
    than the assigned cost and pays extra for any item that is more expensive than the assigned
    cost. The Allowance Sheet contains a warning that “[a]llowances have been figured at
    minimum cost” and that “[the Owner] should expect to go over the allowance amount in
    several categories.” Examples of allowance items are interior doors, kitchen and bath
    cabinets, lighting fixtures, stairs, windows, and interior trim.
    The Owner financed the construction through Branch Banking & Trust (“BB&T”).
    BB&T was to pay the Builder in draws as the work progressed. On or about September 29,
    2008, the Builder sent the Owner an email stating that the “final total of overages & extras
    is $10,372.” He asked for a reimbursement check. On or about October 4, 2008, the Owner
    gave the Builder a “check for the keys” and both parties signed an undated document that
    states:
    The construction of a custom residence at 2444 Burton Road,
    Sale Creek, Tennessee for [the Owner] has been completed. . . .
    All work on the interior and exterior of the house is
    complete. . . . Final payment of all overages has been made by
    the [Owner].
    At that point, however, BB&T had not made its final disbursement to the Builder in the
    approximate amount of $50,000. When BB&T did make the final disbursement on or about
    October 15, 2008, the total of payments to the Builder, according to the bank’s records, fell
    short of the contract price of $501,686 by $4,481.52. The Builder notified the Owner of the
    shortfall.3 BB&T confirmed the shortfall to the Owner, but the Owner did not pay it to the
    Builder. The Owner took the position that the document acknowledging payment of “all
    overages” covered any and all payments due. The Builder, in turn, refused to perform
    warranty work. The Contract contains a waiver by the Owner in bold print of “any and all
    rights and remedies under the . . . [w]arranty if there is any money owed to the [Builder] . . .
    unless such money is placed in escrow.” After commencing this action, the Owner did place
    $4,481.53 in escrow with the trial court. The Builder then performed corrections that he
    considered to fall within the warranty and refused to perform work for corrections that he
    viewed as outside the warranty.
    3
    The Builder’s number was $4,481.53, one cent more than BB&T’s number.
    -4-
    The trial court commented on certain communications from the Owner to the Builder
    that provide some insight as to when and how the relationship went sour:
    [The Owner] wrote on May 10, 2008, . . . that “I am very
    pleased with the quality and speed of work so far.” [The
    Owner] states in . . . an email dated May 27, 2008, that he was
    “thrilled with the progress til I saw the windows in the
    front.” . . . On July 28, 2008, . . . [the Owner] said he was very
    pleased with the quality of everything that has been done. In a
    string of emails, . . . [the Owner] states that “[o]ther than the
    windows in the front, the house is the house I want.”
    The court believes the emails hold other evidence of some of the
    issues that made this such an explosive case. In a June 24, 2008
    email, [the Owner] writes that “Patti [Mrs. Meredith] never read
    the contract and was unaware of the restrictions and potential
    extra costs.” The [Owner] pushed to increase and restore the
    house toward the [P]lans. This increased their costs, which
    adversely affected their cash flow. [The Builder] became
    adamant about being paid the balance. [The Owner] had some
    issues occur and [the Builder] would not do any warranty work
    without being paid in full.
    The Owner commenced this action on July 6, 2009. The complaint alleges breach of
    contract, defective construction, lack of good and sufficient workmanship, violation of the
    implied warranty of good workmanship, negligence, negligent and intentional
    misrepresentation, and violation of the TCPA. An amendment to the complaint adds a claim
    of promissory estoppel. As amended, the complaint asks for damages of $300,000 to be
    trebled under the TCPA to $900,000 or, alternatively, punitive damages of $200,000. The
    Builder’s answer includes a counterclaim that demands the unpaid balance due on the
    Contract. Both parties ask for attorney fees under the TCPA as well as the Contract. The
    Contract contains a “Litigation Fees” clause that requires the losing party to pay “all costs
    of litigation including reasonable attorney’s fees” to the “successful party.”
    It is impossible and impracticable to identify each and every criticism the Owner
    leveled at the Builder in the course of an eight-day trial. The trial court accurately
    characterized them as falling within
    two groupings. First, [The Owner] claim[s] the [Builder] did
    not construct the dwelling in accordance with the architect’s
    -5-
    plans and other contract documents. Second, [the Owner
    alleges] that the [Builder] did not complete all of the work and
    that some of the construction work was defective.
    With two minor exceptions, the court found the Owner’s claims to be completely without
    merit. We will attempt to set out the problems of which the Owner complains, the proof, and
    the court’s resolution as to each alleged problem.
    ELIMINATION OF SECOND
    BEDROOM ON SECOND FLOOR
    The Owner admitted that he initialed page A-2 of the Plans beside the handwritten
    note, “This opt for 2nd level” with an arrow pointing to the version of the second story floor
    plan providing for only one bedroom upstairs. The Owner claimed he was “tricked” into
    initialing something that it would have been preposterous for him to have accepted. The
    Owner claimed that no sensible homeowner would build an expensive house with only two
    bedrooms total.4 The Owner claimed also that other items omitted from the Plans were
    indicated by the word “omit” and that since there was no “omit” on page A-2, he did not
    understand that the second bedroom on the second floor was being omitted. The Owner
    claimed that the first time he was aware that he was only getting one bedroom upstairs was
    on April 2, 2008, when he visited the site with his wife and noticed that there was framing
    for only one upstairs bedroom. He claimed that is when he first received and initialed the
    Specifications.
    The Builder testified that the option of one bedroom upstairs was specifically
    discussed and chosen by the Owner as part of the need to keep costs down. The Builder also
    introduced proof that the house, if built in strict compliance with the Plans with a second
    bedroom on the second floor, would have intruded upon mandatory setbacks. The Builder
    acknowledged that, if the Plans had been modified, a second bedroom could have been built
    on the second floor in a way that would have complied with the setbacks. The Builder
    testified that all documents including the Specifications were signed at the same time. The
    Builder introduced proof that the framing was not in place at the time of the Owner’s
    visitation on April 2, 2008. The footers were then barely in place.
    On this issue, among others, the court
    did not find [the Owner] to be credible. The big issues he
    asserted, signing [the] Specifications in April, not agreeing to
    4
    By the time of trial, the Owner had added a third bedroom in the basement.
    -6-
    only one bedroom upstairs, the size of the garage doors, and not
    agreeing to a ventless fireplace in lieu of the wood-burning
    fireplace, went against him. [The Owner’s] credibility was
    damaged greatly and the court did not believe his testimony on
    these issues. On the other hand, [the Builder] appeared calm
    during the trial and the court found his testimony to be credible
    and confirmed by the testimony of other witnesses. . . .
    The court made extensive and specific findings with regard to a single bedroom on
    the second story.
    [The Owner] says he was tricked or made a mistake with regard
    to Sheet A-2. He asserts that the other changes said “omit.” So,
    he thought this writing said omit. The court cannot accept [the
    Owner’s] version. One, there are 3 “omits” and one “reduction
    size change” on Sheet A-1. Two, the phrase on A-2 is much
    longer than the word “omit.” [The Owner] should read what is
    written and what he initials. The law in Tennessee is clear [that
    a person cannot sign a writing and deny that it expresses the
    agreement he made] . . .
    *   *     *
    The . . . Specifications were introduced as Trial Exhibit 9. . . .
    The description of the second floor is found on page 2 of the
    Specifications. Trial Exhibit 9 provides the Specifications for
    the studio and the guest bedroom. Only one bedroom is
    mentioned. The term “bedroom” is not mentioned in the plural
    in the Specifications.
    . . . [The Owner] attempts to escape the terms and provisions in
    the Specifications by pointing out that there is no date on the . . .
    Specifications. The parties did not insert a date beside their
    initials on the house plans either. . . . [The Owner] says he . . .
    initialed Trial Exhibit 9 on April 2, 2008. He remembers the
    date because there was a note in his day timer, Trial Exhibit 140,
    and that was the date he went to the house and noticed only one
    bedroom upstairs. Indeed, in his first deposition . . . [the
    Owner] testified he noticed the one bedroom in mid-March. . . .
    Both dates were proven incorrect because the framing for the
    -7-
    house had not started on April 2, 2008. On rebuttal, [the
    Owner] stuck to his story about the framing but conceded the
    date was wrong.
    In addition to the contract documents, [the Owner] also has
    problems with waiver. For example, if [the Owner] was correct
    that he knew for the first time that there was only going to be
    one bedroom upstairs when he saw the rooms framed, he should
    have stopped work at that point until the issue was resolved. He
    did not. Even Don Walker, [the Owner’s] building expert, said
    such and said it was too late to change the number of bedrooms
    after the house is completed. [The Owner] could use the studio
    as a second bedroom.
    The second bedroom would have extended the exterior of the
    house beyond its boundaries. The Restrictive Covenants
    prohibit a dwelling from being closer than ten feet to a lot line.
    . . . The two bedroom alternative would have placed the house
    within 9.1 feet of the lot line, according to a survey by David
    Mathews. . . . [The Owner] had already moved the house once
    as a result of discussions with a previous builder.
    The court finds that the . . . Specifications were in existence and
    were initialed on February 12, 2008 when the . . . Contract was
    signed. The Specifications are referred to in Article I. of the . . .
    Contract. If the Specifications were not present, [the Owner]
    should have noted such on the . . . Contract and inquired about
    the Specifications. The court does not find [the Owner’s]
    testimony on the issue of when the Specifications were initialed
    to be credible. The court accepts [the Builder’s] testimony in
    regard to the Specifications and the date of signing. The
    Contractor would have needed to have the Specifications
    approved in order to commence the construction. Ms. Weller
    also testified that the Specifications were signed on February 12,
    2008. The Wellers produced a picture of their computer
    showing the . . . Contract and Specifications were prepared on
    February 11, 2008.
    -8-
    THE ELIMINATION OF A WOOD-BURNING FIREPLACE
    AND ELIMINATION OF ALL EXTERIOR CHIMNEYS
    The Plans show multiple fireplaces and multiple exterior chimneys. The
    Specifications call for a “vented 42 [inch] fireplace with stone hearth and face” in the
    “keeping room” and a “42 [inch] ventless gas fireplace with stone hearth and face” in the
    “lodge room.” The subject of fireplaces is also covered in the Allowance Sheet as follows:
    “Fireplace Boxes, Venting, Mantle, Face, Hearth, Gas Line, & Fire Logs (Mat’ls & Labor):
    $5,000 (Total of Two).” The house as built had two ventless gas fireplaces with no exterior
    chimneys. There is no dispute that the company that supplied the fireboxes mistakenly
    delivered two ventless units instead of one vented and one ventless unit. It is also undisputed
    that the mistake was discovered before the installation was complete and the Builder was
    willing to correct the mistake. Further, it is undisputed that the Owner agreed to accept a
    ventless fireplace in the keeping room in place and instead of the vented fireplace. It is also
    undisputed that a chimney for a ventless fireplace would serve no function. The Owner
    claimed at trial that he did not understand that substitution of a second ventless fireplace
    would eliminate the chimney and that the lack of a chimney detracts from the appearance of
    the house.
    As we have detailed above, the court found that the Owner agreed to the substitution
    and that any testimony to the contrary was not credible. The court further found that the
    fireplaces were an allowance item and the two ventless units
    saved [the Owner] money ([he] used elsewhere). Despite his
    agreement to the two ventless units, [the Owner] never “let go”
    of his loss of the wood-burning fireplace.
    SIZE AND TRIM FOR GARAGE DOORS
    The Owner contends that he should have had 8 foot by 9 foot garage doors with
    arched openings. That is the configuration in the Plans. However, the Specifications provide
    for “three standard [7 foot by 9 foot] insulated garage doors.” The Builder testified that in
    addition to agreeing to and knowing that the smaller doors were being used, the Owner made
    the choice to compensate for the loss of arched openings by having the stone mason lay stone
    arches over the garage doors.
    Again, this was an issue on which the trial court found the Owner to be lacking in
    credibility. Further, the court found that the configuration of the garage doors was controlled
    by the Specifications.
    -9-
    CHANGES IN THE ROOF LINE
    The Plans reflect a complicated roof line with a myriad of different slope
    configurations. The Owner complains that the house as build is just one big flat roof that
    detracts from the appearance. The Builder testified that the house still has a complicated roof
    line, with dormers, multiple gables and valleys. He testified that any changes to the roof line
    were a necessary part of trying to reduce the price from approximately $1,000,000 which it
    would have cost to build the house contemplated by the Plans, to the Owner’s budget of
    $500,000. He testified that changes in the roof were discussed.
    The court specifically found that changes to the roof line were made to reduce the
    cost. In setting forth the background of the case, the court noted that changes to the roof
    discussed by the parties were part of the basis for reducing the Builder’s cost estimate to the
    final number of just over $501,000. The court further found that the Owner failed to object
    to any changes in the roof line at a time when they could have been corrected, and, as a
    consequence of this failure, implicitly waived any issue as to changes in the roof line.
    OVERSPANNING
    The Owner claimed that the Builder cut corners on the floor joist, ceiling joists and
    rafters to save money by using lumber smaller than that reflected in the Plans and lumber that
    did not meet code requirements. The term “overspanning” was used in the trial court to
    describe the practice of spanning a distance too long for the size of the lumber used.
    The Plans call for 14-inch manufactured floor joists. The Builder installed 11 7/8-inch
    manufactured joists. The Owner presented the testimony of a home inspector who testified
    that he measured the joists, particularly on a deck, and found them to be on 16-inch centers
    and too small for the spans. On cross-examination he admitted that he made no notes of his
    measurements. He claimed that he is able, without notes, to recall all the measurements he
    makes in his inspections.
    The Builder testified that the joists on the part of deck with a long span were actually
    spaced on 12-inch centers and that the joists were, as installed, well within code and
    manufacturer’s recommendations. He further testified that the joists he used were a version
    manufactured with a wider flange which gives them more strength and span. Further, he
    testified that the Owner’s expert did not take into account some support beams that reduced
    the span of the joists on the main floor. The Builder supported his testimony with, among
    other things, charts commonly used in the building trades showing acceptable spans, and
    photographs of himself making measurements of the spacing and span of the joists and
    support beams.
    -10-
    The Owner complained that the rafters and ceiling joists are 2 by 6s but are supposed
    to be 2 by 8s. His expert testified to measuring them but he acknowledged that he had not
    made any notes of his measurements. The Builder admitted that the rafters are 2 by 6s but
    testified that the ceiling joists are 2 by 8s . The Builder further testified that the rafters are
    braced and that, as braced, the 2 by 6 rafters are stronger and more dependable over time than
    the 2 by 8s would be. According to the Builder, this principle is illustrated by the use of
    trusses, most of which employ 2 by 4s with liberal bracing. The Builder testified that over
    time the unbraced 2 by 8s will sag while braced 2 by 6s will not. One of the Builder’s
    witnesses was a registered structural engineer who testified that the structural members,
    including the floor joists and rafters, are within code requirements. The Owner did not cross-
    examine that expert.
    The trial court lumped all the “spanning issues” together. It summarized the testimony
    on the issue and found
    that [the Owner] has not proved any unsafe or improper
    spanning. The [Builder’s] adding a support beam to the floor
    system handled one floor span issue. Numerous pictures and
    documents showing acceptable spans were introduced.
    Despite finding that the bracing was adequate with regard to strength and spanning
    issues, the court did find some problems in the attic for which it allowed the Owner $1,500
    out of the funds previously paid by him into escrow. Specifically, the court found:
    The bracing works but there are exposed, but bent, [n]ails. The
    insulation has been knocked down and appeared to be lacking in
    a few areas. [The Owner] thought he could use the attic for
    storage but the issue was never discussed between the parties.
    *    *     *
    . . . . The court also allows [the Owner] $1,500 for the attic. The
    bracing is rather poorly done in places. Although the Hamilton
    County inspectors did not note any attic insulation problems,
    there are now a few places where the insulation is shallow.
    Some places appear to have inadequate insulation. [The Owner]
    can use this $1,500 as he sees fit. . . .
    -11-
    FIBERGLASS TUB ENCLOSURE IN
    SECOND STORY BATHROOM
    The Owner complained that the Plans call for a cast iron tub and tile enclosure for the
    second story bathroom and that the Builder made the unauthorized substitution of a fiberglass
    tub and shower enclosure. However, the Specifications provide for a “5[-foot] fiberglass tub-
    shower with chrome shower door.” The court found that the Specifications were part of the
    Contract from the February 12, 2008, signing date and defeated the Owner’s contention.
    UNTEMPERED GLASS IN WINDOWS
    By all accounts, the house has a spectacular view of Lake Chickamauga. To
    maximize the view, the house incorporates numerous windows on the side facing the Lake.
    The Owner’s home inspector testified that the windows were not made of tempered glass as
    required by code. The inspector was cross-examined by use of the building code section that
    he relied upon for his testimony. However, the trial court found that the Owner’s expert
    clearly misconstrued that section to require tempered glass if any one of four conditions were
    present when, in truth, “[f]our requirements were needed for the mandatory use of safety
    glass windows.” One of those four requirements was that the “[b]ottom edge [be] less than
    18 inches (457 mm) above the floor.” The same expert testified that even though he made
    no notes of his measurements, the bottom edge of the window was less than 18 inches from
    the floor. The Owner testified that he measured the windows and that they were 21 inches
    from the floor. The Owner supported his testimony with photographs of his measurements.
    The court found that the “windows were not within 18 inches of the floor.”
    CUPPED FLOORING
    The Owner testified that water blew in around windows during a storm and that the
    hardwood flooring in that area “cupped.” The Builder did not dispute that the flooring had
    indeed cupped and he admitted that cupping is usually from moisture from some source.
    However, the Builder testified that some repairs were made to the floor before the
    completion document was signed and that at the final walkthrough the floor was not
    damaged. The Builder did not believe any problems that arose after the final walkthrough
    should be his responsibility because of the waiver of warranty provision in the Contract and
    the Owner’s refusal to pay the balance owed until after this action was commenced.
    The court sided with the Builder. It noted that there was no mention of the problem
    until after the final walkthrough and that the Owner did not pay the balance owed or take any
    steps to cure the problem despite knowing that it existed. The court found that any damage
    -12-
    had been done by the time the Owner paid the balance owed into escrow and that the Owner
    “cannot recover because he failed to mitigate his damages.”
    SEWER PUMP
    The basement is located below the grade of the sewer system. Waste water from the
    basement level must be pumped to the level of the ground floor. The Contract requires the
    Builder to provide “rough in” plumbing for the basement, including the pump. The Owner
    finished part of the basement, including a bathroom, after the completion documents were
    signed. In the course of doing that, the Owner found that the pump was rusted and not
    operational. The Owner testified that the electrical wires to the pump were cut and surmised
    that the Builder installed a used, non-functional pump. The Builder testified that a
    subcontractor installed a new pump. The Owner called the plumbing subcontractor as a
    witness. The plumbing subcontractor testified that he did not install the pump in the
    basement.
    The court found that the Owner was entitled to recover the contract price for the pump
    but stopped short of finding that the Builder violated the Contract with regard to the pump.
    The court simply stated
    there was to be a septic pump installed in the basement floor.
    The hole was prepared and the pump was placed in the hole.
    Later the pump was hooked up and covered. In the interim there
    was water in the hole and rust occurred. The pump should be
    replaced.
    The court awarded the Owner $410.67 out of the funds in escrow to cover the cost of
    replacing the pump.
    LACK OF STEPS TO FRONT PORCH
    The Plans show a front porch with “stone steps per grade.” As constructed the porch
    is close enough to ground level that no steps are present. The Owner’s position at trial was
    that the lack of steps turned what was supposed to be porch into a “cheap looking” patio. It
    was the Owner’s position that the lack of steps is a breach of the Contract because of the
    deviation from the Plans. The Builder testified that the finished grade of the lot chosen by
    the Owners was such that steps were not practical. The Builder also pointed to a provision
    in the Contract that states:
    -13-
    It is also understood by the [Owner] that the measurements on
    the Drawings/Plans and in the Specifications language will not
    always agree with the actual field measurements and visual
    expectations.
    The trial court found that the “problem was a relatively flat yard” that would have
    required either raising the house or lowering the grade of the yard to accommodate steps.
    The court did not expressly state whether or not the lack of steps was a violation of the
    Contract. However, it did expressly state that other than the problems with the sewer pump
    and the attic, the Owner failed to prove any of his numerous claims.
    DEBRIS AND GRADING
    The Owner testified that the yard was unevenly graded and that it was strewn with
    debris, such as pieces of plastic pipe, litter, bottles and cans. He introduced numerous
    photographs of the debris. The Builder testified that he graded and seeded the yard properly
    and that, when his crew left, the yard was free of debris. It is undisputed that after the
    Builder left the premises, the Owner had other people working on a boat dock and pathway
    from the house to the dock, along with landscaping. Also, the Owner had other contractors
    present working on the basement and cedar siding. In May of 2010, after the Owner paid the
    balance of the Contract price into the court, the Builder performed some remedial grading
    and sodding. The Builder and one of his employees testified that when they did the remedial
    work there was a deep rut along one side of the driveway caused by the tires of a vehicle.
    The trial court found the Owner
    did not prove the debris, bottles, and cans in the backyard came
    from the [Builder’s] agents or employees. [The Owner] hired
    others to build a walled walkway to the river. Also, he
    employed another contractor to finish the basement. These
    people were at the . . . home after the [Builder’s] agents left.
    [The Owner] made no complaint about debris before the closing.
    The yard’s problems were due in part to a truck coming off the
    driveway and running over the irrigation pipe. A rut was caused
    by the truck. The [Builder] did some resodding in this area and
    more sodding was done in May of 2010.
    -14-
    LACK OF CHANGE ORDERS
    The Owner testified that the Contract requires that any changes to the Contract be the
    subject of a written change order. He testified that the Builder deviated from the Plans in the
    ways we have set forth above and others without presenting even one change order. He
    admitted on cross-examination that he took several copies of the change order form and
    could have prepared change orders himself. The Builder testified that it is his practice to
    only use change orders on substantial changes and that none of the changes to the house at
    issue were, in his opinion, substantial enough to warrant a change order.
    The court found, first, that the parties modified the Plans substantially in the
    negotiations that led to the signing of the Contract. These modifications included things that
    were expressly mentioned in the writing, such as the size of garage doors, as well as things
    that were not expressly mentioned, such as changes in the roof and other features to
    accommodate the Owner’s budget. The pre-signing modifications covered “most” of the
    departures from the Plans and were part and parcel of the Contract. As to changes not
    expressly covered by the written contract, the court found that the Owner had waived the
    requirement of a change order by requesting and allowing changes to be made without
    insisting on change orders. Further, the court found that the Owner had ratified the changes
    by signing the completion documents without reserving any objections.
    Regarding the Builder’s claim to the unpaid balance of the price of the Contract, the
    court found “[t]here is no doubt that [the Owner] owes the balance due.” The court accepted
    the lending bank’s record of construction draws and found that the amount owed is
    $4,481.52, exactly one cent less than the amount claimed by the Builder. The court then
    allowed the Owner “offsets or credits” of $410.67 for the sewer pump and $1,500 for the
    attic for a total of $1,910.68 to be paid by the clerk and master to the Owner from the funds
    in escrow. Except for this award, the court dismissed all claims made by the Owner with
    prejudice. The court ordered any remaining balance of the funds in escrow, after deduction
    of court costs, to be paid to the Builder.
    As to the claims for attorney’s fees under both the TCPA and the contract, the court
    found that
    [the Owner] has not been successful in proving that the
    [Builder] . . . violated the TCPA. Instead, the court holds that
    [the Owner’s] TCPA claims are “frivolous [and] without legal
    or factual merit.” [The Builder] committed no act of fraud or
    deceit. [The Builder] did not commit any unfair or deceptive
    act. [The Owner] made a deal to change the house plans so he
    -15-
    could afford the house. As the project neared completion, he
    got buyer’s remorse and tried to get the [Builder] to restore, at
    [the Builder’s] costs, some of the reductions to or changes in the
    house. [The Owner’s] charges of [the Builder] tricking him,
    defrauding him, and changing the construction plans unilaterally
    were frivolous and had no basis in fact. Evidently, [the Owner]
    thought he could have his home and recover from [the Builder]
    half the money he spent for it.
    Based upon the Affidavits, the court’s knowledge of this case,
    and other attorneys’ charges in this community, the court awards
    [the Builder] attorney’s fees against [the Owner] in the amount
    of $45,000 [of the $54,207.50 requested]. This award is
    justified under both the TCPA and the contractual provision.
    The court knowingly has not granted [the Builder] their full
    attorney’s fees because the court did grant [the Owner] some
    relief, payable from the funds on deposit with the Clerk &
    Master.
    II.
    The Owner raises the following issues on appeal, as taken verbatim from his brief:
    Did the Court [e]rr in awarding the [Builder] attorney’s fees?
    Did the Court [e]rr in not enforcing the contract provisions, thus
    not finding a breach of contract, with all due credits and
    amounts owed to the [Owner]?
    The Builder raises the issue of whether he is “entitled to attorney’s fees for defending the
    appeal of this case.”
    III.
    Our standard of review in this case is as stated in Morrison v. Allen, 
    338 S.W.3d 417
    ,
    425-26 (Tenn. 2011).
    In a civil case heard without a jury, the trial court’s findings of
    fact are presumed to be correct unless the evidence
    preponderates otherwise. Tenn. R. App. P. 13(d); Langschmidt
    -16-
    v. Langschmidt, 
    81 S.W.3d 741
    , 744 (Tenn. 2002). When
    credibility and weight to be given testimony are involved,
    considerable deference must be afforded to the trial court when
    the trial judge had the opportunity to observe the witness’
    demeanor and to hear in-court testimony. Walton v. Young, 
    950 S.W.2d 956
    , 959 (Tenn. 1997) (quoting Randolph v. Randolph,
    
    937 S.W.2d 815
    , 819 (Tenn. 1996)). Because trial courts are
    able to observe the witnesses, assess their demeanor, and
    evaluate other indicators of credibility, an assessment of
    credibility will not be overturned on appeal absent clear and
    convincing evidence to the contrary. Wells v. Bd. of Regents,
    
    9 S.W.3d 779
    , 783 (Tenn. 1999). Questions of law are subject
    to de novo review with no presumption of correctness. Seals v.
    H & F, Inc., 
    301 S.W.3d 237
    , 241 (Tenn. 2010); Colonial
    Pipeline Co. v. Morgan, 
    263 S.W.3d 827
    , 836 (Tenn. 2008)
    (citing Perrin v. Gaylord Entm’t Co., 
    120 S.W.3d 823
    , 826
    (Tenn. 2003)).
    The interpretation of a written contract is a question of law. Allstate Ins. Co. v. Watson, 
    195 S.W.3d 609
    , 611 (Tenn. 2006). The decision whether or not to award attorney fees pursuant
    to the TCPA is reviewed for abuse of discretion. Aslinger v. Price, No. E2006-00029-COA-
    R3-CV, 
    2006 WL 2521566
     at *8 (Tenn. Ct. App. E.S., filed Sept. 1, 2006) (citing Glanton
    v. Bob Parks Realty, No. M2003-01144-COA-R3-CV, 
    2005 WL 1021559
     at *9 (Tenn. Ct.
    App. M.S., filed April 27, 2005)). However,
    [w]hen the parties’ contract provides that the prevailing party is
    entitled to reasonable attorney’s fees in litigation to enforce the
    contract, the party who prevails is contractually entitled to
    recover its reasonable attorney’s fees, and the trial court has no
    discretion regarding whether to award attorney’s fees or not.
    However, determining the amount of the attorney’s fee that is
    reasonable is within the trial court’s discretion.
    Hosier v. Crye-Leike Commercial, Inc., No. M2000-01182-COA-R3-CV, 
    2001 WL 799740
    at *6 (Tenn. Ct. App. M.S., filed July 17, 2001) (citations omitted).
    -17-
    IV.
    A.
    Obviously, we need to address the issue of whether the trial court erred as to the
    merits of the action before we consider whether it erred in awarding attorney’s fees to the
    Builder. The Owner asserts two reasons that the trial court erred. The Owner argues that the
    trial court erred in not holding the Builder to the strict terms of the Contract. The Owner
    criticizes the trial court’s reliance on M.R. Stokes Company, Inc. v. Shular, M2006-02659-
    COA-R3-CV, 
    2008 WL 544665
     at *4 (Tenn. Ct. App. M.S., filed Feb. 26, 2008) for the
    proposition that the requirement of change orders was waived. The Owner argues that in the
    present case, unlike Shular, “[c]hanges were made by the [Builder], at the [Builder’s] doing.
    Only afterward, would they be pointed out, or discovered after completion and never agreed
    upon by the [Owner].”
    There is no necessity for an extensive comparison of the present case to Shular. The
    problem with the Owner’s position is that he is still trying to hold the Builder to the
    obligation of building the exact house depicted in the Plans despite the overwhelming
    evidence that the parties did not contract for that exact house. The trial court specifically
    found that the Plans were modified significantly to accommodate the Owner’s budget, that
    many of those changes were specifically discussed and included in the Contract as signed by
    the parties and that, as the house neared completion, the Owner started trying to force the
    Builder to build the house depicted in the Plans. The Owner’s testimony to the contrary was
    found to be unbelievable. The trial court’s credibility determinations are binding on this
    court absent clear and convincing evidence to the contrary. Morrison, 338 S.W.3d at 426.
    The Owner did not come close to showing clear and convincing evidence to attack the trial
    court’s credibility findings. To the extent there were changes from the Contract documents,
    they were agreed to as found by the court. We have reviewed the record carefully and we
    conclude that the evidence does not preponderate against the trial court’s findings as to the
    requirements of the Contract or the quality and completion of the work. One example of the
    many instances of the parties agreeing to something slightly different from the Contract is
    the substitution of a second unvented fireplace. The record leaves no doubt that,
    notwithstanding the lack of a change order, the Owner decided to accept a second unvented
    fireplace. His argument that this type of change is a violation of the Contract is not
    convincing.
    The Owner also seems to suggest that the trial court erred in admitting parole evidence
    of verbal agreements that varied the terms of the writing. Our review of the record shows
    that the Owner – during his direct testimony as the first witness to testify – gave a lengthy
    history of the dealings between the parties, including many agreements reached during the
    -18-
    course of construction. The substitution of a second unvented fireplace was among the
    subjects of his testimony. Even if we otherwise found merit to the suggestion, and we stress
    that we do not, it would not be appropriate to relieve the Owner of any such error because
    he introduced it into the record. See Tenn. R. App. P. 36(a).
    The Owner also argues that even if the Builder is not held to the express terms of the
    Contract, changes from the Contract saved the Builder money that he did not pass along to
    the Owner. This argument suffers from the same problems as the above argument. It ignores
    the evidence and the findings of the trial court. By reference to the example of the unvented
    fireplace, the trial court considered the evidence and concluded that any money saved was
    passed along to the Owner. There is no merit to the Owner’s argument that the Builder
    changed the Contract to save himself money and did not pass those savings along to the
    Owner. As the trial court expressly found, the parties worked mightily to find areas within
    the Plans where costs could be shaved. The Contract incorporated those cost-saving
    measures which the Owner now refuses to acknowledge. We hold that the trial court did not
    err in finding that, with the very limited exceptions of the attic insulation and some cosmetic
    issues in the attic, the Owner failed completely to prove his claims.
    B.
    We turn now to the Owner’s argument that the trial court erred in awarding the
    Builder a portion of his attorney’s fees. The argument focuses primarily on the TCPA claim
    and whether fees were properly awarded under the TCPA. The Owner argues that the award
    is, in effect, punishment for not succeeding. He argues that such an approach is contrary to
    the policy behind the TCPA. The trial court, however, went further than simply finding
    against the Owner on his TCPA claim. The trial court specifically found that the claim was
    “frivolous [and] without legal or factual merit.” (Brackets in original). The legislature has
    specifically articulated a policy of discouraging TCPA actions that are frivolous and without
    merit by allowing attorney’s fees against the persons who file such actions. Tenn. Code Ann.
    § 47-18-109(e)(2)(Supp. 2011). The court found that, contrary to the Owner’s allegations,
    the Builder did not engage in deceit or unfair practices. It also made the determination that
    the Owner was not believable. The court clearly believed that the Owner knew the Builder
    had not engaged in any deceit. The court did not penalize the Owner; it simply applied the
    TCPA according to its terms to a party that it found had misused the TCPA.
    Moreover, the trial court specifically found that attorney’s fees were in order under
    both the TCPA and the Contract. The primary argument the Owner makes against the award
    of attorney’s fees under the litigation expense clause of the Contract is that “both parties
    prevailed under the Chancellor’s ruling.” The Owner references his recovery of $1,910.68
    of the monies placed in escrow.
    -19-
    The law is not on the Owner’s side with respect to this issue:
    Tennessee courts have defined “prevailing party” for purposes
    of attorney’s fees clauses in contracts as “the party to a suit who
    successfully prosecutes the action or successfully defends
    against it, prevailing on the main issue, even though not
    necessarily to the extent of his original contention. The one in
    whose favor the decision or verdict is rendered and judgment
    entered.” D airy G old, Inc. v. Thom as, N o.
    E2001-02463-COA-R3-CV, 2002 Tenn. App. LEXIS 548, at
    *10 (Tenn. Ct. App. July 29, 2002) (quoting Black’s Law
    Dictionary 1188 (6th ed.1990)).
    Clark v. Rhea, M2002-02717-COA-R3-CV, 
    2004 WL 63476
     at *3 (Tenn. Ct. App. M.S.,
    filed Jan. 13, 2004). There can be no doubt that the Builder prevailed on the “main issue”
    in this case. The Owner is the party who initiated this action. He sought $300,000 in
    damages, trebled to $900,000, and, as an alternative to triple damages, punitive damages.
    In defending those claims, the Builder was successful by any standard. Further, the Builder
    was successful in proving that there was an unpaid balance due under the Contract. We find
    no merit to the argument that the trial court erred in awarding the Builder a portion of his
    attorney’s fees.
    V.
    The Builder argues that, for several reasons, he is entitled to his attorney’s fees
    incurred in defending this appeal. He argues that the appeal is frivolous, and, alternatively,
    that he is entitled to attorney’s fees under the Contract as the prevailing party. We agree with
    the latter argument and therefore do not decide the former. The Builder is the successful
    party on appeal and the appeal is, by the choice of the Owner, a necessary part of this
    litigation. Under the terms of the Contract, the Owner is entitled to “reasonable attorney’s
    fees.” We will leave the amount to be determined by the trial court on remand.
    VI.
    The judgment of the trial court is affirmed. Costs on appeal are taxed to the appellant,
    Robert F. Meredith. The Builder is awarded reasonable attorney’s fees incurred in defending
    this appeal. This case is remanded to the trial court, pursuant to applicable law, for
    determination of a reasonable attorney’s fee, for enforcement of the judgment, and for
    collection of costs assessed by the trial court.
    -20-
    _______________________________
    CHARLES D. SUSANO, JR., JUDGE
    -21-