Charles J. Chambers ex rel. Odis M. Chambers v. Bradley County ( 2014 )


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  •                   IN THE COURT OF APPEALS OF TENNESSEE
    AT KNOXVILLE
    December 9, 2013 Session
    CHARLES J. CHAMBERS EX REL. ODIS M. CHAMBERS v. BRADLEY
    COUNTY ET AL.
    Extraordinary Appeal from the Circuit Court for Bradley County
    No. V-11-818    Lawrence H. Puckett, Judge
    No. E2013-01064-COA-R10-CV-FILED-MARCH 28, 2014
    In this medical malpractice1 case, the defendants moved to dismiss the complaint with
    prejudice on the grounds that plaintiff failed to file, with his complaint, the affidavit of the
    person who mailed pre-suit notice to the defendants. The trial court, noting that plaintiff
    complied with Tenn. Code Ann. § 29-26-121 (Supp. 2013) in every respect except for filing
    the affidavit, and that he filed the affidavit shortly after the complaint, denied the motion to
    dismiss on the ground that plaintiff had substantially complied with the statute. We affirm
    the judgment of the trial court.
    Tenn. R. App. P. 10 Extraordinary Appeal by Permission; Judgment of the Circuit
    Court Affirmed; Case Remanded
    C HARLES D. S USANO, J R., C.J., delivered the opinion of the Court, in which J OHN W.
    M CC LARTY and T HOMAS R. F RIERSON, II, JJ., joined.
    Thomas M. Pinckney, Stephen W. Elliott, and Fetlework Balite-Panelo, Nashville,
    Tennessee, for the appellant, Bradley Healthcare and Rehabilitation Center.
    Ashley L. Ownby, Cleveland, Tennessee, for the appellee, Odis M. Chambers.
    1
    The legislature amended Tenn. Code Ann. § 29-26-121 to replace the term “medical malpractice”
    with “health care liability” effective April 23, 2012. See Act of April 23, 2012, ch. 798, 2012 Tenn. Pub.
    Acts. The complaint at issue here was filed Oct. 28, 2011. In this opinion, we will refer to the version of
    the statute in effect on the date the complaint was filed.
    OPINION
    I.
    On October 28, 2011, Charles M. Chambers (“plaintiff”) brought this action as next
    of kin to Odis M. Chambers (“decedent”) against Bradley County and the Bradley Healthcare
    & Rehabilitation Center, a nursing home facility (collectively “defendants”), where decedent
    had been a resident. The complaint alleges, in essence, that the defendant nursing home
    failed to give the decedent, an elderly woman, enough water, causing her to suffer thirst and
    die of dehydration and renal failure:
    During the course of [decedent’s] stay while at Defendant
    Facility, she suffered extreme neglect, [and was] deprived of
    treatment, deprived of necessary care and services, which . . . led
    to her death caused by the employees and/or agents of the
    Defendant Facility failing to monitor changes in her condition,
    failing to follow her care plan, failing to recognize the signs and
    symptoms of dehydration [and] acute renal failure, failure to
    implement intake and output monitoring for a patient at high
    risk for dehydration, failure to monitor dietary necessities, and
    failure to accurately assess respiratory, cardiac, and
    genitourinary status during her residency.
    Because plaintiff’s action states a claim for medical malpractice, plaintiff provided
    pre-lawsuit notice to defendants more than 60 days before filing his complaint, as required
    by Tenn. Code Ann. § 29-26-121. Shortly after plaintiff filed his complaint, defendants filed
    a motion to dismiss, citing plaintiff’s failure to file, with the complaint, an affidavit of the
    party mailing the pre-suit notice. Defendants assert that this failure mandates dismissal of
    plaintiff’s action with prejudice under Tenn. Code Ann. § 29-26-121. It is undisputed that
    plaintiff fully complied with Section 121 in all respects except filing the affidavit with the
    complaint. Section 121, the controlling statute in this case, provides, in pertinent part, as
    follows:
    (a)(1) Any person . . . asserting a potential claim for health care
    liability shall give written notice of the potential claim to each
    health care provider that will be a named defendant at least sixty
    (60) days before the filing of a complaint based upon health care
    liability in any court of this state.
    (2) The notice shall include:
    -2-
    (A) The full name and date of birth of the patient whose
    treatment is at issue;
    (B) The name and address of the claimant authorizing the notice
    and the relationship to the patient, if the notice is not sent by the
    patient;
    (C) The name and address of the attorney sending the notice, if
    applicable;
    (D) A list of the name and address of all providers being sent a
    notice; and
    (E) A HIPAA compliant medical authorization permitting the
    provider receiving the notice to obtain complete medical records
    from each other provider being sent a notice.
    (3) The requirement of service of written notice prior to suit is
    deemed satisfied if, within the statutes of limitations and statutes
    of repose applicable to the provider, one of the following
    occurs, as established by the specified proof of service, which
    shall be filed with the complaint:
    (A) Personal delivery of the notice to the health care
    provider . . . ; or
    (B) Mailing of the notice:
    (i) To an individual health care provider . . .; or
    (ii) To a health care provider that is a corporation or other
    business entity at both the address for the agent for service of
    process, and the provider’s current business address . . . .
    (4) Compliance with subdivision (a)(3)(B) shall be demonstrated
    by filing a certificate of mailing from the United States postal
    service stamped with the date of mailing and an affidavit of the
    party mailing the notice establishing that the specified notice
    was timely mailed by certified mail, return receipt requested. A
    copy of the notice sent shall be attached to the affidavit. . . .
    (b) If a complaint is filed in any court alleging a claim for health
    care liability, the pleadings shall state whether each party has
    complied with subsection (a) and shall provide the
    documentation specified in subdivision (a)(2). The court may
    -3-
    require additional evidence of compliance to determine if the
    provisions of this section have been met. The court has
    discretion to excuse compliance with this section only for
    extraordinary cause shown.
    (Emphasis added.)
    The trial court denied the motion in an order stating, “the affidavit of counsel pursuant
    to T.C.A. § 29-26-121 was not filed at the time of the complaint but was later filed by
    Plaintiff[] prior to responsive pleadings and therefore complies with the notice requirement
    of the Tennessee Medical Malpractice Act.” Defendants timely filed an application for
    extraordinary appeal under Tenn. R. App. P. 10, which we granted.
    II.
    As stated in our order granting permission for a Rule 10 extraordinary appeal, “the
    sole issue on appeal [is] whether the Plaintiff failed to strictly comply with the pre-suit notice
    requirement that the affidavit of service of the written notice of claim required by statute be
    filed simultaneously with the complaint, such that dismissal of the medical malpractice
    claims was warranted.”
    III.
    There are no disputed facts pertinent to this appeal. “The trial court’s denial of
    defendants’ motions to dismiss involves a question of law, and, therefore, our review is de
    novo with no presumption of correctness.” Stevens ex rel. Stevens v. Hickman Cmty.
    Health Care Servs., Inc., No. M2012-00582-SC-SO9-CV, 
    2013 WL 6158000
    at *2 (Tenn.,
    filed Nov. 25, 2013) (citing Graham v. Caples, 
    325 S.W.3d 578
    , 581 (Tenn. 2010)). In
    Stevens, the Supreme Court, construing Tenn. Code Ann. § 29-26-121 and addressing the
    question of whether a plaintiff may avoid dismissal of his or her complaint by substantial
    compliance with the statute’s requirements, observed the following general principles:
    [W]e must interpret the meaning of various provisions of Tenn.
    Code Ann. § 29-26-121. Statutory interpretation is a question
    of law, which we review de novo. Pratcher v. Methodist
    Healthcare Memphis Hospitals, 
    407 S.W.3d 727
    , 734 (Tenn.
    2013). When interpreting a statute, our role is to ascertain and
    effectuate the legislature’s intent. Sullivan ex rel. Hightower v.
    Edwards Oil Co., 
    141 S.W.3d 544
    , 547 (Tenn. 2004). We must
    not broaden or restrict a statute’s intended meaning. Garrison
    -4-
    v. Bickford, 
    377 S.W.3d 659
    , 663 (Tenn. 2012) (quoting U.S.
    Bank, N A. v. Tenn. Farmers Mut. Ins. Co., 
    277 S.W.3d 381
    ,
    386 (Tenn. 2009)). We also presume that the legislature
    intended to give each word of the statute its full effect. In re
    Estate of Trigg, 
    368 S.W.3d 483
    , 490 (Tenn. 2012). When
    statutory language is unambiguous, we accord the language its
    plain meaning and ordinary usage. Glassman, Edwards, Wyatt,
    Tuttle & Cox, P.C. v. Wade, 
    404 S.W.3d 464
    , 467 (Tenn. 2013).
    Where the statutory language is ambiguous, however, we
    consider the overall statutory scheme, the legislative history, and
    other sources. Mills v. Fulmarque, Inc., 
    360 S.W.3d 362
    , 368
    (Tenn. 2012); Colonial Pipeline Co. v. Morgan, 
    263 S.W.3d 827
    , 836 (Tenn. 2008).
    
    2013 WL 6158000
    at *2.
    IV.
    The statute formerly known as the Medical Malpractice Act, and currently called the
    Health Care Liability Act, contains a number of procedural requirements that a plaintiff must
    satisfy to bring an action against a health care provider. Among these “hurdles” is the
    requirement of Tenn. Code Ann. § 29-26-121(a), which provides that a claimant “shall give
    written notice of the potential claim to each health care provider that will be a named
    defendant at least sixty (60) days before the filing of a complaint[.]” 
    Id. at (a)(1).
    The notice
    must include five prescribed items: “(A) The full name and date of birth of the patient whose
    treatment is at issue; (B) The name and address of the claimant authorizing the notice and the
    relationship to the patient, if the notice is not sent by the patient; (C) The name and address
    of the attorney sending the notice, if applicable; (D) A list of the name and address of all
    providers being sent a notice; and (E) A HIPAA compliant medical authorization permitting
    the provider receiving the notice to obtain complete medical records from each other provider
    being sent a notice.” 
    Id. at (a)(2).
    In this case, plaintiff fully complied with the above
    requirements of subsection 121(a).2
    According to Tenn. Code Ann. § 29-26-121(b),
    If a complaint is filed in any court alleging a claim for health
    care liability, the pleadings shall state whether each party has
    2
    Plaintiff also complied with the requirements of Tenn. Code Ann. § 29-26-122, which requires the
    filing of a certificate of good faith with the complaint.
    -5-
    complied with subsection (a) and shall provide the
    documentation specified in subdivision (a)(2). The court may
    require additional evidence of compliance to determine if the
    provisions of this section have been met. The court has
    discretion to excuse compliance with this section only for
    extraordinary cause shown.
    Here, plaintiff fully complied with the requirements of subsection 121(b) by stating in his
    complaint that he complied with subsection (a), and by providing documentation of the five
    items required by subdivision (a)(2) to be included in the pre-suit notice, including a “HIPAA
    compliant medical authorization permitting the provider receiving the notice to obtain
    complete medical records from each other provider being sent a notice.” 
    Id. at (a)(2)(E).
    Plaintiff argues that by his compliance with the requirements of subsections 121(a)(1) and
    (2) and (b), he has satisfied the statute, and thus may be allowed to have his claim heard, and
    defendants be required to file an answer.
    Defendants respond, however, that plaintiff failed to comply with an additional
    requirement found in subsection 121(a)(3) and (4), which provides as follows in pertinent
    part:
    (3) The requirement of service of written notice prior to suit is
    deemed satisfied if, within the statutes of limitations and statutes
    of repose applicable to the provider, one of the following occurs,
    as established by the specified proof of service, which shall be
    filed with the complaint:
    (A) Personal delivery of the notice to the health care
    provider . . .; or
    (B) Mailing of the notice:
    (i) To an individual health care provider . . .; or
    (ii) To a health care provider that is a corporation or other
    business entity at both the address for the agent for service of
    process, and the provider’s current business address . . . .
    (4) Compliance with subdivision (a)(3)(B) shall be demonstrated
    by filing a certificate of mailing from the United States postal
    service stamped with the date of mailing and an affidavit of the
    -6-
    party mailing the notice establishing that the specified notice
    was timely mailed by certified mail, return receipt requested. A
    copy of the notice sent shall be attached to the affidavit. . . .
    Tenn. Code Ann. § 29-26-121(a)(3),(4) (emphasis added).
    In this case, plaintiff filed with the complaint a certificate of mailing from the U.S.
    Postal Service stamped with the date of mailing, but did not include an affidavit of the party
    mailing the notice. Plaintiff thereafter remedied this shortcoming by filing the affidavit
    before defendants filed any responsive pleading. Defendants argue that plaintiff’s failure to
    file the affidavit at the time of filing the complaint mandates dismissal of his complaint with
    prejudice. The trial court disagreed, holding in effect that the plaintiff substantially complied
    with the statute.
    In Stevens, the Supreme Court recently addressed the concept of “substantial
    compliance” with the provisions of Section 121. The High Court provided the following
    principles that govern our analysis:
    The plain language of Tenn. Code Ann. § 29-26-121(a)(2)
    provides that each of the aforementioned requirements “shall”
    be included in a plaintiff’s written notice to potential defendants.
    In Myers [v. AMISUB (SFH), Inc., 
    382 S.W.3d 300
    , 309
    (Tenn. 2012)], we held that “[t]o determine whether the use of
    the word ‘shall’ in a statute is mandatory or merely directory, we
    look to see ‘whether the prescribed mode of action is of the
    essence of the thing to be accomplished.’ ” As we explained in
    Jones v. Prof’l Motorcycle Escort Serv., L.L.C., the touchstone
    of this analysis is whether a party’s procedural error resulted in
    actual prejudice to an opposing party. 
    193 S.W.3d 564
    , 571
    (Tenn. 2006) (“failure to conform to technical requirements is
    not fatal where allowing such amendment does not prejudice the
    defendant and promotes the interests of justice”). Accordingly,
    if strict compliance with a particular statutory provision is
    essential to avoid prejudicing an opposing litigant, the
    prescribed mode of action will be mandatory. 
    Id. See also
                  
    Myers, 382 S.W.3d at 309
    (holding that plaintiffs must strictly
    comply with 29-26-121(a)(1) because “[w]ithout the notice
    required by Tennessee Code Annotated section 29-26-121[a][1],
    the defendants were not apprised that Mr. Myers continued to
    assert a claim against them and that a suit would be filed and
    -7-
    were therefore deprived of the notice required by Tennessee
    Code Annotated Section 29-26-121”); Tenn. Code Ann. § 29-
    26-122(c) (mandating dismissal with prejudice when a plaintiff
    has failed to offer proof of a good faith claim prior to bringing
    defendants into litigation).
    *       *         *
    A plaintiff’s less-than-perfect compliance with Tenn. Code Ann.
    § 29-26-121(a)(2)(E) . . . should not derail a healthcare liability
    claim. Non-substantive errors and omissions will not always
    prejudice defendants by preventing them from obtaining a
    plaintiff’s relevant medical records. Thus, we hold that a
    plaintiff must substantially comply, rather than strictly comply,
    with the requirements of Tenn. Code Ann. § 29-26-121(a)(2)(E).
    *       *         *
    In determining whether a plaintiff has substantially complied
    with a statutory requirement, a reviewing court should consider
    the extent and significance of the plaintiff’s errors and
    omissions and whether the defendant was prejudiced by the
    plaintiff’s noncompliance.
    Stevens, 
    2013 WL 6158000
    at *3,4,5 (internal citation omitted). We initially note that
    although the Stevens Court’s holding was specifically directed at section 121(a)(2)(E), its
    rationale and analysis are equally applicable here. We therefore look to the extent and
    significance of plaintiff’s omission of filing the affidavit with the complaint, and whether
    defendants were prejudiced by this noncompliance. 
    Id. at *5;
    Jones, 193 S.W.3d at 572
    .
    Defendants suffered no prejudice as a result of plaintiffs’ filing – after the complaint
    was filed – of the affidavit of the party mailing the notice instead of filing it simultaneously
    with the complaint. Defendants do not deny that they received timely pre-suit notice
    containing all of the items required by the statute. The purpose of the statute and the essence
    of the thing to be accomplished – pre-suit notice to the defendants – has been satisfied here.
    See 
    Myers, 382 S.W.3d at 309
    (“The essence of Tennessee Code Annotated section 29-26-
    121
    -8-
    is that a defendant be given notice of a medical malpractice claim before suit is filed.”)3 ;
    Foster v. Chiles, No. E2012-01780-COA-R3-CV, 
    2013 WL 3306594
    at *7 (Tenn. Ct. App.
    E.S., filed June 27, 2013) (perm. app. granted, Nov. 13, 2013) (Construing section 121 and
    observing that “[h]ere ‘the essence of the thing to be accomplished’ is the giving of the
    notice, not the attaching of evidence of same to the complaint.”). Moreover, the essence of
    the statute’s purpose to require proof of service was satisfied in this case as well. As noted,
    plaintiff attached a certificate of mailing from the U.S. Postal Service indicating the date of
    mailing and establishing that the specified notice was timely mailed by certified mail, return
    receipt requested. Under these circumstances, defendants can demonstrate no prejudice by
    a holding that plaintiff substantially complied with Section 121 and by the trial court’s
    allowance of a filing of the affidavit after the filing of the complaint. See 
    Jones, 193 S.W.3d at 572
    ; Henry v. Goins, 
    104 S.W.3d 475
    , 482 (Tenn. 2003) (“Simply having to proceed to
    trial does not constitute prejudice, nor does the mere passage of time.”).
    The Supreme Court stated in Jones, and reaffirmed in Stevens, that “failure to
    conform to technical requirements is not fatal where allowing [an] amendment does not
    prejudice the defendant and promotes the interests of justice.” Stevens, 
    2013 WL 6158000
    at *3 (quoting 
    Jones, 193 S.W.3d at 571
    ). Tennessee courts have long recognized that the
    interests of justice are promoted by providing injured persons an opportunity to have their
    lawsuits heard and evaluated on the merits. The Supreme Court observed in 1937 that “[w]e
    have stated repeatedly that it is the policy of this court to have controversies between litigants
    determined upon their merits.” Fiske v. Grider, 
    106 S.W.2d 553
    , 555 (Tenn. 1937); see also
    
    Henry, 104 S.W.3d at 481
    (“in the interests of justice, courts express a clear preference for
    a trial on the merits”); Henley v. Cobb, 
    916 S.W.2d 915
    , 916 (Tenn. 1996) (“It is well settled
    that Tennessee law strongly favors the resolution of all disputes on their merits”); Childress
    v. Bennett, 
    816 S.W.2d 314
    , 316 (Tenn. 1991) (“it is the general rule that courts are reluctant
    to give effect to rules of procedure which seem harsh and unfair, and which prevent a litigant
    from having a claim adjudicated upon its merits”); Tenn. Dep’t of Human Servs. v. Barbee,
    
    689 S.W.2d 863
    , 866 (Tenn. 1985) (“the interests of justice are best served by a trial on the
    merits”); Stevens, 
    2013 WL 6158000
    at *8 (quoting and reaffirming general rule stated in
    Childress). It is clear, under these authorities, that the interests of justice would not be
    promoted by dismissing plaintiff’s complaint for failing to include the requisite affidavit with
    the complaint. Indeed, to do so would be to give effect to a procedural technicality in a
    3
    We recognize that the Supreme Court added further nuance to this statement in Stevens, recognizing
    that section 121(a) “establishes six separate requirements that serve related yet ultimately distinct goals” and
    observing that the purpose of section 121(a)(2)(E) – requiring a HIPAA compliant medical authorization –
    “serves to equip defendants with the actual means to evaluate the substantive merits of a plaintiff’s claim by
    enabling early access to a plaintiff’s medical records.” 
    2013 WL 6158000
    at *3. Still, the “essence of the
    thing to be accomplished” by the statutory provisions at issue here is effective pre-suit notice, and the
    provision of proof that such notice has been given.
    -9-
    manner both “harsh and unfair.” Stevens, 
    2013 WL 6158000
    at *8; 
    Childress, 816 S.W.2d at 316
    .
    This Court recently addressed an argument quite similar to the one presented here –
    a defendant hospital’s assertion that the plaintiff “did not strictly comply with all the
    provisions of Tenn. Code Ann. § 29-26-121, and, as a consequence, her complaint should be
    dismissed” – in Hinkle v. Kindred Hospital, No. M2010-02499-COA-R3-CV, 
    2012 WL 3799215
    at *6 (Tenn. Ct. App. M.S., filed Aug. 31, 2012) (perm. app. denied, Dec. 10,
    2013). Rejecting this argument, we stated:
    The hospital received actual notice. It seems to us that the
    technical requirements in the statute are intended to provide just
    that: notice of the claim. Any arguments regarding the method
    of giving notice would be relevant where the defendant asserts
    no notice was received. They are not, however, where there is
    no dispute that the defendant received actual notice.
    Accordingly, we conclude that [plaintiff] complied with the
    notice requirements of the statute as to the defendant hospital.
    *      *          *
    We cannot conclude that the legislature intended that each and
    every technical, but not material, deviation from the language of
    the statute could only be excused or corrected by a showing of
    extraordinary cause. Dismissal of a meritorious complaint even
    where the defendant had actual notice and allowing a defendant
    to participate in discovery and negotiations while waiting to
    raise technical objections is not consistent with the purposes of
    the statutory requirements for filing medical malpractice
    lawsuits.
    The defendants’ argument elevates form over substance and
    conflates means with ends. The aim of Tenn. Code Ann. § 29-
    26-121 is to make sure that prospective defendants receive
    adequate and timely notice of possible claims against them.
    Similarly, the certificate of good faith requirement is designed
    to eliminate lawsuits where the claims have not been vetted by
    an expert.
    -10-
    If we were to accept the defendants’ argument at face value, we
    would be forced to conclude that any deviation from the strict
    letter of Tenn. Code Ann. § 29-26-121, no matter how small,
    would compel the courts to dismiss any medical malpractice
    claim asserted, no matter how meritorious. This would negate
    the strong preference of our law to resolve claims on their merits
    whenever possible.
    
    Id. at *7,
    15; accord Haley v. State, No. E2012-02484-COA-R3-CV, 
    2013 WL 5431998
    at
    *10-11 (Tenn. Ct. App. E.S., filed Sept. 25, 2013). These observations apply with equal
    force here.
    Defendants rely upon Thurmond v. Mid-Cumberland Infectious Disease
    Consultants, PLC, No. M2012-02270-COA-R3-CV, 
    2013 WL 1798960
    (Tenn. Ct. App.
    M.S., filed Apr. 25, 2013) (perm. app. granted, Aug. 13, 2013). In Thurmond, the Middle
    Section of this Court affirmed the dismissal of a complaint where the plaintiff inadvertently
    failed to attach the proof of service of pre-suit notice and the affidavit of the party mailing
    the notice to the complaint. 
    Id. at *3.
    We note that Thurmond was decided before the
    Supreme Court decided and released Stevens, so the Thurmond Court did not have the
    benefit of the Stevens holding allowing substantial compliance with Section 121. To the
    extent that Thurmond conflicts with our holding today, we express our disagreement with
    that opinion.
    In summary, we hold that a plaintiff must substantially comply, rather than strictly
    comply, with the requirements of Tenn. Code Ann. § 29-26-121(a). Where a plaintiff has
    provided sufficient notice to the defendant under the statute and fails to comply with all the
    strictures of section 121, as here, “there is no reason why the court should not allow
    plaintiff[] to rectify [the] oversight by filing the required proof late.” Foster, 
    2013 WL 3306594
    at *6. In the present case, plaintiff substantially complied with the statute, and the
    trial court did not err in allowing plaintiff to file the affidavit of the party mailing pre-suit
    notice after the complaint was filed.
    V.
    The judgment of the trial court is affirmed and the case is remanded, pursuant to
    applicable law, for further proceedings. Costs on appeal are assessed to the appellants,
    Bradley County and Bradley Healthcare & Rehabilitation Center.
    -11-
    _____________________________________
    CHARLES D. SUSANO, JR., CHIEF JUDGE
    -12-