Bellsouth Telecommunications, Inc. D/B/A South Central Bell Telephone Co. v. Tennessee Regulatory Authority ( 1997 )


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  •        IN THE COURT OF APPEALS OF TENNESSEE
    MIDDLE SECTION AT NASHVILLE
    FILED
    BELLSOUTH TELECOMMUNICATIONS, INC.                 )
    d/b/a SOUTH CENTRAL BELL TELEPHONE                     )   October 1, 1997
    COMPANY,                                           )
    )
    Petitioner/Appellant,                        )   Public Service
    )   Commission Crowson
    Cecil W.
    VS.                                                )   No. 95-03383
    )    Appellate Court Clerk
    H. LYNN GREER, Chairman, SARA KYLE,                )   Appeal No.
    Director, and MELVIN J. MALONE, Director,          )   01A01-9601-BC-00008
    Constituting the Tennessee Regulatory Authority,   )
    )
    Respondents/Appellees.                       )
    BELLSOUTH TELECOM MUNICATIONS, INC.,               )
    )   Public Service
    Petitioner,                                  )   Commission
    )   No. 95-02614
    VS.                                                )
    )   Appeal No.
    TENNESSEE PUBLIC SERVICE COMMISSION,               )   01A01-9602-BC-00066
    )
    Respondent.                                  )
    STATE OF TENNESSEE, on relations of                )
    BELLSOUTH TELECOM MUNICATIONS, INC.,               )
    )
    Petitioner/Appellant,                        )   Davidson Chancery
    )   No. 95-2965-II
    VS.                                                )
    )
    KEITH BISSELL, STEVE HEW LETT, and                 )   Appeal No.
    SARA KYLE, in their capacity as Commissioners      )   01A01-9601-CH-00016
    of the Tennessee Public Service Commission,        )
    )
    Respondents/Appellees.                       )
    APPEAL FROM
    THE TENNESSEE PUBLIC SERVICE COMMISSION
    NASHVILLE, TENNESSEE
    For BellSouth Telecommunications,     For Tennessee Public Service Comm.:
    Inc.:
    Charles W. Burson
    Guy M. Hicks, III                     Attorney General & Reporter
    Bennett L. Ross
    Nashville, Tennessee                  Michael E. Moore
    Solicitor General
    James G. Harralson
    Atlanta, Georgia                      Michael W. Catalano
    Associate Solicitor General
    Nashville, Tennessee
    For AT&T Communications of the
    South Central States, Inc.:
    For Tennessee Consumers:
    Val Sanford
    John Knox Walkup                      Charles W. Burson
    Gullett, Sanford, Robinson & Martin   Attorney General & Reporter
    Nashville, Tennessee
    Michael E. Moore
    Solicitor General
    L. Vincent Williams
    Consumer Advocate
    Nashville, Tennessee
    VACATED AND REMANDED
    WILLIAM C. KOCH, JR., JUDGE
    OPINION
    This consolidated appeal of three separate proceedings involves the efforts of
    BellSouth Telecommunications, Inc. to take advantage of the 1995 legislation easing
    the traditional regulatory burdens on telecommunications service providers. After
    making significant adjustments in BellSouth’s reported operating results, the
    Tennessee Public Service Commission determined that BellSouth’s current earned
    rate of return exceeded its authorized rate of return and that BellSouth was receiving
    $56.285 million in excess revenues. The Commission directed BellSouth to reduce
    its rates by $56.285 million and set the initial rates in the company’s price regulation
    plan accordingly. On this appeal, BellSouth and another intervening party take issue
    with the procedures employed by the Commission to consider and act upon
    BellSouth’s application for a price regulation plan. We have determined that these
    proceedings were not preempted by the federal Telecommunications Act of 1996.
    We have also determined that the General Assembly did not give the Commission
    authority to adjust BellSouth’s reported operating results and that the Commission
    should have convened a contested case hearing when BellSouth took issue with the
    Commission’s decision to adjust its reported operating results. Accordingly, we
    vacate the Commission’s January 23, 1996 order and all earlier related orders.
    I.
    Almost ten years ago, the Tennessee Public Service Commission began its
    efforts to modernize Tennessee’s telecommunications network and to explore less
    cumbersome ways to regulate the telephone companies under its jurisdiction.1 The
    Commission’s work culminated in its first regulatory reform rule that took effect on
    January 10, 1993.2 One day later, BellSouth Telecommunications, Inc. filed its
    conditional election to operate under this rule.
    On August 20, 1993, the Commission entered an order governing BellSouth’s
    rates from 1993 through 1995. See In re Earnings Investigation of South Central Bell
    Telephone Co., 1993-1995, Docket No. 92-13527. Based on the results of an
    1
    The details of these early efforts are recounted in Tennessee Cable Television Assoc. v.
    Tennessee Pub. Serv. Comm’n, 
    844 S.W.2d 151
    , 155-58 (Tenn. Ct. App. 1992).
    2
    Tenn. Comp. R. & Regs. r. 1220-4-2-.55 (1993). This rule was revised again in June 1995.
    -3-
    earnings investigation that had been commenced in 1992, the Commission concluded
    that a range of return on BellSouth’s rate base of 10.65% to 11.85% would be just and
    reasonable. The Commission adopted BellSouth’s recommendation that future rate
    adjustments and deferred revenue account contributions should be based on the
    company’s actual first-year results, as opposed to projections.3 It also determined that
    there would be no rate adjustment for 1993 because BellSouth’s forecasted rate of
    return for 1993 fell within the approved range.                    This court approved the
    Commission’s order in all respects. American Assoc. of Retired Persons v. Tennessee
    Pub. Serv. Comm’n, 
    896 S.W.2d 127
     (Tenn. Ct. App. 1994).
    In December 1994, the Consumer Advocate4 requested the Commission to
    resolve what he considered to be inappropriate expense allocations in BellSouth’s
    Form PSC-3.01 reports.5 When the Commission did not respond, the Consumer
    Advocate filed a petition on January 23, 1995 requesting the Commission to
    commence an investigation into BellSouth’s earnings.                     In March 1995, the
    Commission announced that it was commencing another earnings investigation with
    regard to BellSouth.
    In the meantime, two competing telecommunications bills were introduced in
    the first session of the Ninety-Ninth General Assembly that had convened in January
    1995. The avowed purpose of both bills was to ease the traditional regulatory
    constraints on local telephone companies and to permit greater competition for local
    telecommunications services. Filed concurrently with these bills was a bill to replace
    the Commission with a new regulatory entity. On May 26, 1995, the Governor
    signed a bill replacing the Commission with the Tennessee Regulatory Authority
    3
    The Commission specifically declined to follow its staff recommendation favoring forecasts
    because the company’s actual earnings had been below the forecasted earnings. The Commission
    noted that “[c]ontinuation of a policy similar to that which we started in 1990 could, if forecasts
    continue to be missed, result in rate decreases for companies that need rate increases, and rate
    increases for companies that are overearning.” In re Earnings Investigation of South Central Bell
    Telephone Co., 1993-1995, Docket No. 92-13527, at 7.
    4
    The Consumer Advocate Division in the Office of the Attorney General and Reporter was
    created in 1994 for the purpose of representing the interests of Tennessee’s consumers before the
    Commission. Tenn. Code Ann. § 65-4-118(c) (Supp. 1996).
    5
    The Form PSC-3.01 report is a monthly report containing a telephone company’s intrastate
    operating results in accordance with rules and forms established by the Commission. See Tenn.
    Comp. R. & Regs. r. 1220-4-1-.10(2)(a)(1), - .10(3)(a) (1988).
    -4-
    effective July 1, 1996.6          Two weeks later, the Governor signed another bill
    dramatically altering the regulation of local telephone companies and opening up the
    local telecommunications market to unprecedented opportunities for competition.7
    The expressed goal of the new regulatory structure was
    to foster the development of an efficient, technologically
    advanced, statewide system of telecommunications
    services by permitting competition in all
    telecommunications services markets, and by permitting
    alternative forms of regulation for telecommunications
    services and telecommunications services providers.
    See Tenn. Code Ann. § 65-4-123 (Supp. 1996). In broad terms, the 1995 legislation
    set out to accomplish this goal in five ways. First, it mandated the universal
    availability of basic telephone service at affordable rates and froze basic and non-
    basic telephone rates for four years.8 Second, it required incumbent local telephone
    companies to make available non-discriminatory interconnection to their public
    networks to other providers.9 Third, it eased the traditional limitations on the ability
    of new providers to enter the market.10 Fourth, it provided a transition procedure to
    enable existing local telephone companies to take advantage of the newly relaxed
    regulatory environment.11 Fifth, it established a five-year, $10 million loan guarantee
    program to induce small and minority businesses to enter the telecommunications
    market.12
    6
    Act of May 24, 1995, ch. 305, 1995 Tenn. Pub. Acts 450.
    7
    Act of May 25, 1995, ch. 408, 1995 Tenn. Pub. Acts 703, codified at Tenn. Code Ann. §§
    65-4-101, -123 & -124, 65-4-201, -203, -207, and 65-5-208 to -213 (Supp. 1996).
    8
    Tenn. Code Ann. §§ 65-5-207, -208, -209(f), (h) (Supp. 1996).
    9
    Tenn. Code Ann. § 65-4-124(a).
    10
    Prior to 1995, the Commission could not permit new competitors to enter a market already
    served by another provider unless it found that the current service was “inadequate to meet the
    reasonable needs of the public.” Tenn. Code Ann. § 65-4-203(a) (Supp. 1996). The 1995 legislation
    exempts telecommunications service providers from this requirement. Tenn. Code Ann. § 65-4-
    203(c). The 1995 legislation also permits new competitors to enter a market if they demonstrate that
    they will adhere to the applicable legal requirements and that they possess sufficient managerial,
    financial, and technical abilities to provide the service. Tenn. Code Ann. § 65-4-201(c).
    11
    Tenn. Code Ann. § 65-5-209.
    12
    Tenn. Code Ann. § 65-5-212, -213. For the purposes of this program, a “small business”
    is one with annual gross revenues of less than $4,000,000. Tenn. Code Ann. § 65-5-212.
    -5-
    The transition procedure for existing local telephone companies was designed
    to be simple and expeditious. It requires an existing local telephone company
    desiring to take advantage of the new regulatory environment to file an application
    for a price regulation plan and envisions that the Commission will act on the
    application within ninety days. See Tenn. Code Ann. § 65-5-209(c). It requires the
    Commission to base its decision whether to grant the application on an audit of the
    applicant’s most recent Form PSC-3.01 report. See Tenn. Code Ann. § 65-5-209(c),
    -209(j).
    Tenn. Code Ann. § 65-5-209(c) states that the company’s rates existing on June
    6, 1995 will be the initial rates under its price regulation plan if the company’s earned
    rate of return on its most recent Form PSC-3.01 report is less than its current
    authorized fair rate of return existing when the application was filed. The statute also
    empowers the Commission or Authority to initiate a contested rate-making
    proceeding if the audit of the Form PSC-3.01 report reveals that the company’s
    earned rate of return is greater than its current authorized fair rate of return.
    Conversely, the statute permits the company to request a contested rate-making
    hearing if the audit reveals that its earned rate of return is less than its current
    authorized fair rate of return.
    The Commission’s revised regulatory reform rules took effect one week after
    the Governor signed the telecommunications reform legislation.13 On June 20, 1995,
    BellSouth filed its application for a price regulation plan. On July 24, 1995, the
    Commission permitted AT&T Communications of the South Central States, Inc. to
    intervene in the proceeding. Approximately two weeks later, the Commission
    directed its staff to conduct the audit of BellSouth’s most recent Form PSC-3.01
    report in accordance with Tenn. Code Ann. § 65-5-209(c), (j).
    On August 17, 1995, the Commission’s staff issued the results of its audit of
    BellSouth’s Form PSC-3.01 report for the twelve-month period ending on December
    31, 1994.        At the outset, the staff determined that, except for four minor
    discrepancies, BellSouth’s December 1994 report accurately reflected the company’s
    books and records, that it reflected the Commission’s previously ordered rate-making
    adjustments, and that it complied with the generally accepted accounting principles
    13
    Tenn. Comp. R. & Regs. r. 1220-4-2-.55 (1995).
    -6-
    as adopted in Part 32 of the Uniform System of Accounts. Accordingly, the staff
    concluded that BellSouth’s corrected rate of return for 1994, as taken from its books,
    was 10.21%.
    Even though BellSouth’s corrected rate of return for 1994 was less than its
    authorized rate of return in the Commission’s August 20, 1993 order, the
    Commission’s staff decided that BellSouth’s audited rate of return should be adjusted
    to reflect “out-of-period and non-recurring items” and “known charges” occurring
    during the audit period. Accordingly, the staff concluded that BellSouth’s adjusted
    rate of return for 1994 was 12.29% and that this adjusted rate of return “more
    accurately reflects the earnings potential of the rates in effect at the end of the audit
    period.” Since this adjusted rate of return exceeded BellSouth’s currently authorized
    rate of return, the staff recommended that the Commission initiate a contested rate-
    making proceeding under Tenn. Code Ann. § 65-5-209(c) to establish the initial rates
    for Bell South’s price regulation plan.
    The staff’s August 17, 1995 report and recommendations provoked a swift and
    strong reaction from BellSouth. On September 12, 1995, the company filed a petition
    for a declaratory order pursuant to Tenn. Code Ann. § 4-5-223(a) (1991) questioning
    the staff’s authority to recommend adjustments to its corrected Form PSC-3.01 report.
    In the meantime, the Commission rejected the August 17, 1995 report because it was
    based on an incorrect Form PSC-3.01 report14 and directed its staff to audit the proper
    Form PSC-3.01 report.
    On September 15, 1995, the Commission’s staff issued its second audit report -
    this time covering BellSouth’s Form PSC-3.01 report for the twelve months ending
    on March 31, 1995. This report employed the same audit methodology used in the
    August 17, 1995 report. The staff made three corrections to BellSouth’s Form PSC-
    3.01 report and then concluded that the corrected report accurately reflected the
    company’s books and records and the Commission’s previously ordered rate-making
    adjustments and that it complied with the generally accepted accounting principles
    14
    Tenn. Code Ann. § 65-5-209(c) required an audit of the existing telephone company’s most
    recent Form PSC-3.01 report available when the company filed its application for a price regulation
    plan. When BellSouth filed its application for a price regulation plan, it had already filed a Form
    PSC-3.01 report for the twelve months ending on March 31, 1995. This report, as opposed to the
    report for the twelve months ending on December 31, 1994, was BellSouth’s most recent report.
    -7-
    as adopted in Part 32 of the Uniform System of Accounts. As a result of its
    corrections, the staff concluded that BellSouth’s corrected rate of return for the
    twelve months ending on March 31, 1995 was 10.30%.15
    The staff again recommended making “adjustments” to the results in
    BellSouth’s Form PSC-3.01 report.              It recommended fifteen “out-of-period”
    adjustments to remove items recorded on BellSouth’s books during the twelve
    months ending on March 31, 1995 that applied to months prior to April 1994 and for
    items recorded outside the audit period that applied to the audit period.                      It
    recommended nine additional adjustments for abnormal or unusual expenses that
    were not expected to occur. Finally, it recommended twelve adjustments for “known
    changes” reflecting the annualized cost of rate changes or volume changes occurring
    during the period covered by the Form PSC-3.01 report. As a result of these
    adjustments, the Commission’s staff concluded that BellSouth’s adjusted rate of
    return was 12.74%. Since this adjusted rate of return exceeded BellSouth’s currently
    authorized rate of return, the staff again recommended that the Commission initiate
    a contested rate-making proceeding to establish BellSouth’s initial rates.
    On September 20, 1995, the Commission accepted its staff’s September 15,
    1995 report and convened a contested case proceeding to set BellSouth’s initial rates.
    Approximately one month later, it also convened a contested case proceeding to
    consider BellSouth’s petition for a declaratory order concerning the staff’s audit
    methodology and directed that the proceeding be consolidated with the pending
    contested rate-making proceeding. The consolidated proceeding commenced on
    November 1, 1995. After denying BellSouth’s request for a declaratory order without
    permitting BellSouth to introduce proof substantiating its challenge to the staff’s
    audit methodology and conclusions,16 the Commission proceeded with the proof
    establishing a fair rate of return for BellSouth.             On November 7, 1995, the
    Commission determined that BellSouth’s rate of return should be 10.35% and, based
    15
    BellSouth had reported a 10.20% earned rate of return on its Form PSC-3.01 report and
    contested the corrections made by the Commission’s staff. We need not resolve this dispute here.
    16
    The Commission entered an order on November 9, 1995 formally denying BellSouth’s
    petition for a declaratory order. BellSouth filed a Tenn. R. App. P. 12 petition in this court on
    January 5, 1996, seeking appellate review of this order. BellSouth Telecommunications, Inc. v.
    Greer, App. No. 01A01-9601-BC-00008.
    -8-
    on the adjustments in its staff’s September 15, 1995 report, directed BellSouth to
    reduce its rates by $56.285 million.
    On November 20, 1995, the Commission resumed its hearing to consider
    recommendations from BellSouth, the Consumer Advocate, and AT&T concerning
    the most appropriate way to reduce BellSouth’s rates by $56.285 million. On January
    23, 1996, the Commission entered an order formally determining that BellSouth’s
    rate of return should be 10.35% and, therefore, that BellSouth was earning $56.285
    million in excess revenues. The Commission prescribed changes in BellSouth’s rate
    design to eliminate these excess revenues17 and determined that BellSouth’s rates
    would be affordable for the purpose of Tenn. Code Ann. § 65-5-209(c) once these
    reductions were in place.
    On February 14, 1996, BellSouth filed a Tenn. R. App. P. 12 petition to review
    the Commission’s January 23, 1996 order. BellSouth Telecommunications, Inc. v.
    Tennessee Pub. Serv. Comm’n, App. No. 01A01-9602-BC-00066. On February 27,
    1996, this court stayed the Commission’s January 23, 1996 order and, in orders filed
    on February 27, 1996 and March 30, 1996, consolidated this appeal with two other
    related appeals by BellSouth.18 On April 3, 1996, we clarified our earlier stay order
    by stating that it applied to both the rate reductions ordered by the Commission as
    well as the implementation of BellSouth’s price regulation plan. On this appeal, both
    BellSouth and AT&T take issue with numerous aspects of the procedure and
    reasoning employed by the Commission to dispose of BellSouth’s application for a
    price regulation plan under Tenn. Code Ann. § 65-5-209.
    17
    The Commission allocated $21.5 million to reduce IntraLATA long distance message toll
    rates, $27.4 million to eliminate the $1.50 residential touchtone rates, and $7.4 million to eliminate
    the $1.00 zone charge. The Commission also directed BellSouth to waive the service connection
    charges for computer lines at schools and libraries and to provide a flat-rate option to customers who
    have expressed a desire to be included in Metro Area Calling.
    18
    BellSouth had already appealed from an October 16, 1995 order entered by the Chancery
    Court of Davidson County dismissing its petition for a writ of mandamus to compel the Commission
    to implement its price regulation plan. State ex rel. BellSouth Telecommunications, Inc. v. Bissell,
    App. No. 01A01-9601-CH-00016. This appeal and the appeal from the Commission’s denial of
    BellSouth’s petition for a declaratory order, BellSouth Telecommunications, Inc. v. Greer, App. No.
    01A01-9601-BC-00008, were consolidated with the appeal from the Commission’s January 23, 1996
    order. Later, on BellSouth’s motion, we dismissed the appeal in the mandamus case on the grounds
    of mootness but reserved taxing costs pending the resolution of this appeal. State ex rel. BellSouth
    Telecommunications, Inc. v. Bissell, App. No. 01A01-9601-CH-00016 (Tenn. Ct. App. May 3,
    1996).
    -9-
    II.
    PREEMPTION BY THE TELECOMMUNICATIONS ACT OF 1996
    As a threshold matter, we take up AT&T’s assertion that this appeal should be
    remanded to enable the Authority to determine whether the federal
    Telecommunications Act of 1996 preempts state law authorizing BellSouth to begin
    operating under a price regulation plan.19 AT&T claims that the preemption issue
    should be addressed before the approval of BellSouth’s price regulation plan because
    the interconnection provisions in state law differ from those in the
    Telecommunications Act of 1996 and because state law contains no provision for
    modifying a price regulation plan once it has been approved. We have determined
    that the possibility of preemption is not so pressing that it requires a remand to the
    Authority for further proceedings.
    A.
    Our federal system of government recognizes the dual sovereignty of the
    federal government and the various state governments. Printz v. United States, ___
    U.S. ___, ___, 
    117 S. Ct. 2365
    , 2376 (1997); Gregory v. Ashcroft, 
    501 U.S. 452
    , 457,
    
    111 S. Ct. 2395
    , 2399 (1991). The states possess sovereignty within their particular
    spheres concurrent with the federal government subject only to the limitations
    imposed by the Supremacy Clause, U.S. Const. art. VI, cl. 2. Tafflin v. Levitt, 
    493 U.S. 455
    , 458, 
    110 S. Ct. 792
    , 795 (1990).
    The Supremacy Clause provides Congress with the power to preempt state
    law.20 The courts are, however, reluctant to presume that preemption of state law has
    19
    The Commission ceased to exist on June 30, 1996. While the General Assembly provided
    transition provisions with regard to the Commission’s rules, employees and property, see Tenn. Code
    Ann. § 65-1-301 to -306 (Supp. 1996), it did not address the status of regulatory proceedings
    pending before the Commission or of pending judicial proceedings involving actions of the
    Commission. The members of the Authority did not succeed to the offices of the members of the
    Commission. However, the Authority has assumed the regulatory power formerly possessed by the
    Commission with regard to the matters at issue on this appeal. Accordingly, on July 16, 1996, we
    substituted the members of the Authority in place of the members of the Commission.
    20
    Preemption may result from action by Congress itself or by action of a federal agency
    acting within the scope of its authority. City of New York v. F.C.C., 
    486 U.S. 57
    , 63-64, 
    108 S. Ct. 1637
    , 1642 (1988); Louisiana Pub. Serv. Comm’n v. F.C.C., 
    476 U.S. 355
    , 369, 
    106 S. Ct. 1890
    ,
    1898-99 (1986). Federal agencies must declare their intent to preempt state law with some
    specificity. Schneidewind v. ANR Pipeline Co., 
    485 U.S. 293
    , 309 n.12, 
    108 S. Ct. 1145
    , 1155 n.12
    (1988).
    -10-
    occurred. Building & Constr. Trades Council v. Associated Builders & Contractors
    of Massachusetts/Rhode Island, Inc., 
    507 U.S. 218
    , 224, 
    113 S. Ct. 1190
    , 1194
    (1993); Exxon Corp. v. Governor of Maryland, 
    437 U.S. 117
    , 132, 
    98 S. Ct. 2207
    ,
    2217 (1978). Thus, the courts work from the assumption that the historic powers of
    the states are not displaced by a federal statute unless that was the clear and manifest
    intent of Congress. California Div. of Labor Standards Enforcement v. Dillingham
    Contr., N.A., ___ U.S. ___, ___, 
    117 S. Ct. 832
    , 838 (1997); BFP v. Resolution Trust
    Corp., 
    511 U.S. 531
    , 544, 
    114 S. Ct. 1757
    , 1765 (1994); Louisiana Pub. Serv.
    Comm’n v. F.C.C., 476 U.S. at 368, 106 S. Ct. at 1898.
    Preemption occurs when there is an outright or actual conflict between federal
    and state law. Freightliner Corp. v. Myrick, 
    514 U.S. 280
    , 287, 
    115 S. Ct. 1483
    , 1487
    (1995); Louisiana Pub. Serv. Comm’n v. F.C.C., 476 U.S. at 368, 106 S. Ct. at 1898.
    It can also occur by implication when compliance with both federal and state law is
    impossible or when state law obstructs the accomplishment of Congress’s objectives.
    Boggs v. Boggs, ___ U.S. ___, ___, 
    117 S. Ct. 1754
    , 1760-61 (1997); CSX Transp.,
    Inc. v. Easterwood, 
    507 U.S. 658
    , 663, 
    113 S. Ct. 1732
    , 1737 (1993); California Fed.
    Sav. & Loan Ass’n v. Guerra, 
    479 U.S. 272
    , 281, 
    107 S. Ct. 683
    , 689 (1987).
    Preemption may also arise when Congress’s legislation is so pervasive that it leaves
    no room for state legislative action. Cipollone v. Liggett Group, Inc., 
    505 U.S. 504
    ,
    516, 
    112 S. Ct. 2608
    , 2617 (1992); Louisiana Pub. Serv. Comm’n v. F.C.C., 476 U.S.
    at 368, 106 S. Ct. at 1898.
    Preemption is basically a question of Congressional intent. Barnett Bank of
    Marion County, N.A. v. Nelson, ___ U.S. ___, ___, 
    116 S. Ct. 1103
    , 1107 (1996);
    Hawaiian Airlines, Inc. v. Norris, 
    512 U.S. 246
    , 252, 
    114 S. Ct. 2239
    , 2243 (1994);
    R.J. Reynolds Tobacco Co. v. Durham County, 
    479 U.S. 130
    , 140, 
    107 S. Ct. 499
    , 506
    (1986). This intent must be reflected in the text and structure of the federal statute.
    Ingersoll-Rand Co. v. McClendon, 
    498 U.S. 133
    , 138, 
    111 S. Ct. 478
    , 482 (1990);
    Shaw v. Delta Air Lines, Inc., 
    463 U.S. 85
    , 95, 
    103 S. Ct. 2890
    , 2899 (1983). The
    best evidence of preemptive intent is an express preemption clause. CSX Transp.,
    Inc. v. Easterwood, 507 U.S. at 664, 113 S. Ct. at 1737. However, in the absence of
    explicit preemption language, the courts must also examine the structure and purpose
    of the federal statute for implicit preemptory intent. De Buono v. NYSA-ILA Medical
    & Clinical Servs. Fund, ___ U.S. ___, ___, 
    117 S. Ct. 1747
    , 1751 (1997); Barnett
    -11-
    Bank of Marion County, N.A. v. Nelson, ___ U.S. at ___, 116 S. Ct. at 1108; FMC
    Corp. v. Holliday, 
    498 U.S. 52
    , 56-57, 
    111 S. Ct. 403
    , 407 (1990).
    The courts begin their inquiry with the presumption that Congress did not
    intend to preempt state law. Building & Constr. Trades Council v. Associated
    Builders & Contractors of Massachusetts/Rhode Island, Inc., 507 U.S. at 224, 113
    S. Ct. at 1194. The proper approach is to reconcile the federal and state laws, Merrill
    Lynch, Pierce, Fenner & Smith, Inc. v. Ware, 
    414 U.S. 117
    , 127, 
    94 S. Ct. 383
    , 389-
    90 (1973), rather than to seek out conflict where none clearly exists. Exxon Corp. v.
    Governor of Maryland, 437 U.S. at 130, 98 S. Ct. at 2216. State law should be
    displaced by federal law only to the extent there is a conflict. Dalton v. Little Rock
    Family Planning Servs., ___ U.S. ___, ___, 
    116 S. Ct. 1063
    , 1064 (1996).
    B.
    AT&T asserts that the case should be remanded to the Authority to consider
    whether the Telecommunications Act of 1996 preempts state law because the federal
    Act’s interconnection provisions differ from their state law counterparts. However,
    the mere existence of a federal regulatory program does not imply preemption of
    similar state laws. English v. General Electric Co., 
    496 U.S. 72
    , 87, 
    110 S. Ct. 2270
    ,
    2279 (1990). Thus, AT&T must demonstrate something more if its preemption
    argument is to succeed.
    The goals of the federal Telecommunications Act of 1996 and Tennessee’s
    1995 telecommunications legislation are similar.21 Neither the federal Act nor the
    regulations promulgated by the Federal Communications Commission pursuant to the
    Act contain explicit preemption provisions. In fact, the Act specifically states that
    “[t]his Act and the amendments made by this Act shall not be construed to modify,
    21
    The Telecommunications Act of 1996 “promotes competition and reduces regulation in
    order to secure lower prices and higher quality services for American telecommunications consumers
    and to encourage the rapid development of new telecommunications technologies.” House Rpt. No.
    104-204, 104th Cong., 2d Sess. 47, reprinted in 1996 U.S.C.C.A.N. 10, 11. One of the principal
    ways it accomplishes its goal is to impose a general duty of interconnection on all
    telecommunications carriers thereby requiring local telephone companies to offer competitors access
    to part of their networks. 47 U.S.C.A. § 251 (West Supp. 1997); House Rpt. No. 104-204, 104th
    Cong., 2d Sess. 48, reprinted in 1996 U.S.C.C.A.N. 10, 11. Tenn. Code Ann. § 65-4-123 states a
    similar purpose, and Tenn. Code Ann. § 65-4-124(a) (Supp. 1996) imposes a similar duty of
    interconnection on local telephone companies.
    -12-
    impair, or supersede Federal, State, or local law unless expressly provided in such Act
    or amendments.” Telecommunications Act of 1996, § 601(c)(1), 47 U.S.C.A. § 152
    note (West Supp. 1997). Congress included this provision to prevent “affected
    parties from asserting that the bill impliedly pre-empts other laws.”                        House
    Conference Report No. 104-458, 104th Cong., 2d Sess., 201, reprinted in 1996
    U.S.C.C.A.N. 124, 215. With specific reference to the interconnection issue, the Act
    also states that it should not be construed to prohibit state commissions from
    enforcing or promulgating regulations or from imposing additional requirements that
    “are necessary to further competition in the provision of telephone exchange service
    or exchange access” as long as they are “not inconsistent” with the Act. See 47
    U.S.C.A. § 261(b), (c) (West Supp. 1997).22
    The Telecommunications Act of 1996 contains no explicit preemption
    language and does not contain provisions that are in outright or actual conflict with
    state law. Accordingly, AT&T’s preemption argument can succeed only if it can
    demonstrate that Congress’s regulatory statutes have completely occupied the field,
    that it is impossible to comply with the requirements of both the federal and state law,
    or that the state law somehow obstructs the accomplishment of the objectives of the
    Telecommunications Act of 1996. AT&T has failed on all counts. Nothing in the
    text or structure of the Act supports its unfocused preemption claims.
    Congress plainly did not desire to displace local telecommunications regulation
    when it enacted the Telecommunications Act of 1996. The Act itself makes it clear
    that state commissions play a pivotal role in implementing telecommunications
    policy. They provide a forum for resolving disputes between existing local telephone
    companies and their competitors seeking access to an existing telephone network.
    See 47 U.S.C.A. § 252. By the same token, the text of the Act and Tennessee’s
    telecommunications statutes do not suggest that telephone companies will be unable
    to comply with the requirements of both or that compliance with the state statutes will
    somehow obstruct the objectives of the Telecommunications Act of 1996.
    22
    See also 47 U.S.C.A. § 251(d)(3) (West Supp. 1997) which directs the Federal
    Communications Commission not to promulgate regulations that prevent state commissions from
    enforcing local regulations, orders, or policies (1) that establish local telephone companies’ access
    and interconnection obligations, (2) that are “consistent” with the 47 U.S.C.A. § 251, and (3) that
    do not substantially prevent the implementation of the requirements of 47 U.S.C.A. § 251 or the
    Telecommunications Act of 1996.
    -13-
    AT&T has already invoked the remedies before the Authority made available
    by 47 U.S.C.A. § 252. In March 1996, it initiated interconnection negotiations with
    BellSouth.    One month later, it requested BellSouth to provide information
    concerning BellSouth’s costs for providing certain telecommunications services.
    After BellSouth declined to provide the information on the ground that it was not
    relevant to the interconnection negotiations, AT&T filed a petition in May 1996
    requesting the Authority to resolve the dispute over the issue of access to the
    requested information. As far as this record shows, this proceeding remains before
    the Authority. This type of proceeding, and others like it, provide the parties with an
    appropriate forum to air out and resolve more clearly defined issues concerning the
    possible preemptive effect of specific provisions of the Telecommunications Act of
    1996 or of the Federal Communications Commission’s regulations.
    III.
    PRICE REGULATION PLANS UNDER TENN. CODE ANN. § 65-5-209
    The determinative issues on this appeal involve the Commission’s process for
    considering BellSouth’s application for a price regulation plan. BellSouth essentially
    asserts that the Commission and its staff exceeded the plain mandate of Tenn. Code
    Ann. § 65-5-209. For its part, AT&T argues that the Commission did not go far
    enough in fashioning the details of BellSouth’s price regulation plan. The resolution
    of these issues requires us to construe Tenn. Code Ann. § 65-5-209 and other related
    statutes enacted by the General Assembly in 1995 to foster the development of an
    efficient, technologically advanced, statewide system of telecommunications in
    Tennessee.
    A.
    The search for the meaning of statutory language is a judicial function.
    Roseman v. Roseman, 
    890 S.W.2d 27
    , 29 (Tenn. 1994); State ex rel. Weldon v.
    Thomason, 
    142 Tenn. 527
    , 540, 
    221 S.W. 491
    , 495 (1920). Courts must ascertain and
    give the fullest possible effect to the statute without unduly restricting it or expanding
    it beyond its intended scope. Perry v. Sentry Ins. Co., 
    938 S.W.2d 404
    , 406 (Tenn.
    1996); Kultura, Inc. v. Southern Leasing Corp., 
    923 S.W.2d 536
    , 539 (Tenn. 1996).
    At the same time, courts must avoid inquiring into the reasonableness of the statute
    -14-
    or substituting their own policy judgments for those of the legislature. State v.
    Grosvenor, 
    149 Tenn. 158
    , 167, 
    258 S.W. 140
    , 142 (1924); State v. Henley, 
    98 Tenn. 665
    , 679-81, 
    41 S.W. 352
    , 354-55 (1897); Hamblen County Educ. Ass’n v. Hamblen
    County Bd. of Educ., 
    892 S.W.2d 428
    , 432 (Tenn. Ct. App. 1994).
    When approaching statutory text, courts must also presume that the legislature
    says in a statute what it means and means in a statute what it says there. Connecticut
    Nat’l Bank v. Germain, 
    503 U.S. 249
    , 253-54, 
    112 S. Ct. 1146
    , 1149 (1992); Worley
    v. Weigel’s, Inc., 
    919 S.W.2d 589
    , 593 (Tenn. 1996). Accordingly, we must construe
    statutes as they are written, Jackson v. Jackson, 
    186 Tenn. 337
    , 342, 
    210 S.W.2d 332
    ,
    334 (1948), and our search for the meaning of statutory language must always begin
    with the statute itself. Neff v. Cherokee Ins. Co., 
    704 S.W.2d 1
    , 3 (Tenn. 1986); Pless
    v. Franks, 
    202 Tenn. 630
    , 635, 
    308 S.W.2d 402
    , 404 (1957); City of Nashville v.
    Kizer, 
    194 Tenn. 357
    , 364, 
    250 S.W.2d 562
    , 564-65 (1952).
    Statutory terms draw their meaning from the context of the entire statute, Lyons
    v. Rasar, 
    872 S.W.2d 895
    , 897 (Tenn. 1994); Knox County ex rel. Kessel v. Lenoir
    City, 
    837 S.W.2d 382
    , 387 (Tenn. 1992), and from the statute’s general purpose. City
    of Lenoir City v. State ex rel. City of Loudon, 
    571 S.W.2d 297
    , 299 (Tenn. 1978);
    Loftin v. Langsdon, 
    813 S.W.2d 475
    , 478 (Tenn. Ct. App. 1991). We give these
    words their natural and ordinary meaning, State ex rel. Metropolitan Gov’t v.
    Spicewood Creek Watershed Dist., 
    848 S.W.2d 60
    , 62 (Tenn. 1993), unless the
    legislature used them in a specialized, technical sense. Cordis Corp. v. Taylor, 
    762 S.W.2d 138
    , 139-40 (Tenn. 1988).
    The legislative process does not always produce precisely drawn laws. When
    the words of a statute are ambiguous or when it is just not clear what the legislature
    had in mind, courts may look beyond a statute’s text for reliable guides to the
    statute’s meaning. We consider the statute’s historical background, the conditions
    giving rise to the statute, and the circumstances contemporaneous with the statute’s
    enactment. Still v. First Tenn. Bank, N.A., 
    900 S.W.2d 282
    , 284 (Tenn. 1995);
    Mascari v. Raines, 
    220 Tenn. 234
    , 239, 
    415 S.W.2d 874
    , 876 (1967); Davis v.
    Aluminum Co. of Am., 
    204 Tenn. 135
    , 143, 
    316 S.W.2d 24
    , 27 (1958). We also resort
    to legislative history. Storey v. Bradford Furniture Co. (In re Storey), 910 S.W.2d
    -15-
    857, 859 (Tenn. 1995); University Computing Co. v. Olsen, 
    677 S.W.2d 445
    , 447
    (Tenn. 1984); Chapman v. Sullivan County, 
    608 S.W.2d 580
    , 582 (Tenn. 1980).23
    Courts consult legislative history not to delve into the personal, subjective
    motives of individual legislators, but rather to ascertain the meaning of the words in
    the statute. The subjective beliefs of legislators can never substitute for what was, in
    fact, enacted. There is a distinction between what the legislature intended to say in
    the law     and what various legislators, as individuals, expected or hoped the
    consequences of the law would be. The answer to the former question is what courts
    pursue when they consult legislative history; the latter question is not within the
    courts’ domain.
    Relying on legislative history is a step to be taken cautiously. Piper v. Chris-
    Craft Indus., Inc., 
    430 U.S. 1
    , 26, 
    97 S. Ct. 926
    , 941 (1977); North & South Rivers
    Watershed Ass’n, Inc. v. Town of Scituate, 
    949 F.2d 552
    , 556 n.6 (1st Cir. 1991).
    Legislative records are not always distinguished for their candor and accuracy,
    Schwegmann Bros. v. Calvert Distillers Corp., 
    341 U.S. 384
    , 396, 
    71 S. Ct. 745
    , 751
    (1951) (Jackson, J., concurring), and the more that courts have come to rely on
    legislative history, the less reliable it has become. Rather than reflecting the issues
    actually debated by the legislature, legislative history frequently consists of self-
    serving statements favorable to particular interest groups prepared and included in the
    legislative record solely to influence the courts’ interpretation of the statute. National
    Small Shipments Traffic Conf., Inc. v. Civil Aeronautics Bd., 
    618 F.2d 819
    , 828 (D.C.
    Cir. 1980); ANTONIN SCALIA, A MATTER OF INTERPRETATION: FEDERAL COURTS AND
    THE LAW     34 (1997); W. David Slawson, Legislative History and the Need to Bring
    Statutory Interpretation Under the Rule of Law, 44 Stan. L. Rev. 383, 397-98 (1992);
    Kenneth W. Starr, Observations About the Use of Legislative History, 1987 Duke L.
    J. 371, 377; Note, Why Learned Hand Would Never Consult Legislative History
    Today, 105 Harv. L. Rev. 1005, 1018-19 (1992).
    Even the statements of sponsors during legislative debate should be evaluated
    cautiously. 2A Norman J. Singer, Statutes and Statutory Construction § 48:15 (rev.
    23
    Some courts have even cited a statute’s legislative history to buttress their interpretation
    when a statute is not ambiguous. See, e.g., Worley v. Weigel’s, Inc., 919 S.W.2d at 593; VanArsdall
    v. State, 
    919 S.W.2d 626
    , 632 (Tenn. Crim. App. 1995).
    -16-
    5th ed. 1992). These comments cannot alter the plain meaning of a statute., D.
    Canale & Co. v. Celauro, 
    765 S.W.2d 736
    , 738 (Tenn. 1989); Elliott Crane Serv.,
    Inc. v. H.G. Hill Stores, Inc., 
    840 S.W.2d 376
    , 379 (Tenn. Ct. App. 1992), because
    to do so would be to open the door to the inadvertent, or perhaps planned,
    undermining of statutory language. Regan v. Wald, 
    468 U.S. 222
    , 237, 
    104 S. Ct. 3026
    , 3035 (1984). Courts have no authority to adopt interpretations of statutes
    gleaned solely from legislative history that have no statutory reference points.
    Shannon v. United States, 
    512 U.S. 573
    , 583, 
    114 S. Ct. 2419
    , 2426 (1994).
    Accordingly, when a statute’s text and legislative history disagree, the text controls.
    Stromberg Metal Works, Inc. v. Press Mechanical, 
    77 F.3d 928
    , 931 (7th Cir. 1996).
    B.
    THE SCOPE OF A TENN. CODE ANN. § 65-5-209 AUDIT
    The pivotal dispute between BellSouth and the Commission involves the scope
    and purpose of the audit required by Tenn. Code Ann. § 65-5-209. BellSouth, citing
    the statute, asserts that the audit’s sole purpose is to verify the accuracy of its most
    recent Form PSC-3.01 report. The Commission, citing a portion of the statute’s
    legislative history, responds that the audit is more akin to a traditional earnings
    investigation and that its audit power under Tenn. Code Ann. § 65-5-209 includes the
    power to reduce a company’s rate of return and to order the company to reduce its
    rates. We turn first to the statute itself for an answer to this dispute.
    1.
    The 1995 telecommunications reform legislation requires the Commission to
    set the initial rates of any incumbent local telephone company that applies for a price
    regulation plan. Tenn. Code Ann. § 65-5-209(c) requires that these initial rates must
    be the same as the applicant’s existing rates if the rate of return on the company’s
    most recent Form PSC-3.01 report is equal to or less than the company’s currently
    authorized rate of return. The comparison of the company’s existing rate of return
    with its currently authorized rate of return must be preceded by a staff audit of the
    company’s most recent Form PSC-3.01 report conducted in accordance with Tenn.
    Code Ann. § 65-5-209(j).
    -17-
    Tenn. Code Ann. § 65-5-209(j) states that the purpose of the audit is “to assure
    that the Tennessee Regulatory Authority 3.01 report accurately reflects . . . the
    incumbent local exchange telephone company’s achieved results.” The audit must
    verify that the company reported its achieved results “in accordance with generally
    accepted accounting principles as adopted in Part 32 of the Uniform System of
    Accounts.” It must also verify that the company’s reported achieved results reflect
    “the ratemaking adjustments to operating revenues, expenses and rate base used in
    the authority’s most recent order applicable to the incumbent local exchange
    telephone company.”
    Since Tenn. Code Ann. § 65-5-209(a) directs the Commission to set an
    incumbent local telephone company’s initial rates “[u]sing the procedures established
    in this section,” the statute is the sole source of the Commission’s authority to adopt
    a price regulation plan. It envisions an expeditious,24 three-phase proceeding. The
    purpose of the first phase is to verify the accuracy of the information contained in the
    company’s most recent Form PSC-3.01 report. See Tenn. Code Ann. § 65-5-209(j).
    The purpose of the second phase is to compare the company’s reported rate of return
    with its currently authorized rate of return. See Tenn. Code Ann. § 65-5-209(c). No
    further proceedings are required if the company’s rate of return based on its audited
    achieved results in its most recent Form PSC-3.01 report is equal to or less than its
    currently authorized rate of return. See Tenn. Code Ann. § 65-5-209(c). However,
    a third phase is required if the company’s rate of return exceeds its currently
    authorized rate of return. The purpose of the third phase is to set the company’s
    initial rates in a traditional, rate-setting proceeding.
    Tenn. Code Ann. § 65-5-209 contains no specific language suggesting that the
    first or second phases of the proceeding have any of the attributes of a traditional rate-
    setting proceeding. The audit is conducted by the Commission’s staff, and the staff
    has no specific statutory authority to make or recommend reductions in a company’s
    rate of return. The term “audit” does not appear in any other statute or rule in
    conjunction with the Commission’s rate-setting authority.25
    24
    Tenn. Code Ann. § 65-5-209(c) envisions that the process will be completed within ninety
    days after the company files its application for a price regulation plan.
    25
    The term “audit” appears only twice in Title 65 of the Tennessee Code Annotated. Other
    than Tenn. Code Ann. § 65-5-209, it appear in Tenn. Code Ann. § 65-15-201 (Supp. 1996) which
    relates to “safety management audits” for motor carriers.
    -18-
    The textual analysis of Tenn. Code Ann. § 65-5-209 suggests that neither the
    Commission nor its staff has the power to adjust any of the figures contained in the
    applicant’s Form PSC-3.01 report as long as these reports are correct, based on
    required auditing principles, and consistent with the Commission’s previously
    ordered rate-making adjustments. The Commission, however, argues that the term
    “audit” can mean more than simply a “methodical examination of records with intent
    to verify their accuracy.” See National Health Corp. v. Snodgrass, 
    555 S.W.2d 403
    ,
    405 (Tenn. 1977). It asserts that an audit under Tenn. Code Ann. § 65-5-209 includes
    investigating, deciding whether reported achieved results are accurate, and
    determining the weight to be given these reported results.                       Citing a staff
    memorandum that was read into the legislative record, the Commission insists that
    its Tenn. Code Ann. § 65-5-209 authority to audit includes the authority to determine
    whether the amounts reported on the Form PSC-3.01 “do not include unusual or
    abnormal financial occurrences,” including “known charges.”26
    Tenn. Code Ann. § 65-5-209 does not specifically authorize adjustments for
    “unusual or abnormal financial occurrences.” Nonetheless, because the General
    Assembly may have meant something different when it used the term “audit,” we
    have reviewed the legislative history of Tenn. Code Ann. § 65-5-209 to determine
    26
    The staff audit report dated September 15, 1995 explains that
    the Staff has followed the statements of the sponsors of the Bills that became the new
    law by auditing the Company’s financial records for the twelve months ended March
    31, 1995, to determine if the amounts on the TPSC 3.01 Report:
    *        are accurately taken from the company’s books and
    records;
    *        accurately reflect any Commission ordered rate
    making adjustments;
    *        do not include unusual or abnormal financial
    occurrences;
    *        were calculated following proper accounting rules and
    procedures for separating the company’s interstate
    and intrastate operations, as well as, its regulated and
    nonregulated operations;
    *        accurately reflect allowable charges from affiliated
    companies.
    These points were taken from a memo by Dr. Chris Klein, Director of the
    Utility Rate Division, and Mike Gaines, Manager of the Telecommunications
    Section, to PSC Chairman Keith Bissell in response to a letter from Senator
    Rochelle. This memo, and the transcripts of the “legislative intent” statements read
    by Senator Rochelle and Representative Purcell on the Senate and House floors, are
    attached as Appendices B, C, and D to this Report.
    -19-
    whether the General Assembly used the term “audit” in its common, ordinary
    meaning.
    2.
    The original substance of the telecommunications reform legislation was far
    different from the substance of the legislation that eventually became law. The
    original legislation contained no procedure for re-examining an incumbent local
    telephone company’s rates. Instead, it simply provided that the company’s “rates,
    terms and conditions for the services provided on February 1, 1995" were just and
    reasonable and that these rates would be the company’s initial rates.27 This provision
    encountered immediate opposition from the Consumer Advocate and other consumer
    groups because they believed that it would enable BellSouth to earn between $350
    and $800 million in excess revenues.
    The concern about excess revenues was the focus of the debate on April 11,
    1995, when the Senate State and Local Government Committee considered the bill
    and a proposed amendment containing what would later become Tenn. Code Ann. §
    65-5-209. Several committee members expressed concern about using BellSouth’s
    existing rates because the Commission had not reviewed the company’s rate of return
    since 1992. The Consumer Advocate pointed out that the proposed amendment
    substituted an “audit of . . . [the Form PSC-3.01 report] . . . for an earnings review.”
    Whitfield Burcham, the former director of the Commission’s Utility Rate Division
    who appeared on behalf of the American Association of Retired Persons, echoed the
    Consumer Advocate’s concern about the efficacy of an audit of the Form PSC-3.01
    report. He stated that “we believe that if you have an evidentiary hearing, there’s a
    high probability that the evidence will show that the telephone company’s prices need
    to be adjusted.” These statements prompted Senator Cohen, the chair of the
    committee, and Senator Gilbert to suggest that there should be a full rate review
    before BellSouth’s initial rates should be set. A BellSouth representative responded
    to this suggestion by stating that “[w]e don’t feel that a rate hearing is necessary
    because we are earning within the authorized range.”
    27
    Senate Bill No. 891/House Bill No. 695, Section 6.
    -20-
    The Senate State and Local Government Committee convened on April 18,
    1995 to continue its consideration of the bill. The hearing again focused on the
    advisability of conducting a “full-blown rate hearing” before approving BellSouth’s
    initial rates. The Commission’s General Utility Counsel described an audit of the
    Form PSC-3.01 report as follows:
    in order to audit the 3.01 statement . . . it’s not just a matter
    of adding up math on a single sheet of paper. It’s knowing
    that they [the company] have accurately reported those
    figures to us. So that we will send our auditors on site,
    they’ll look at all the items as reported on the company’s
    books and correlate that with the statement. And that’s
    what we mean by a full audit . . . When the staff concludes
    their audit, and they may find some discrepancies or some
    items that need to be corrected, that’ll be re-presented to
    the Commission for approval in a contested case format .
    ..
    The current Director of the Utility Rate Division also informed the Committee that
    the Commission’s staff had already commenced an audit of BellSouth and that they
    intended to proceed with the audit no matter which telecommunications bill passed.
    He explained that an audit of a Form PSC-3.01 report was an “historical audit” of the
    company’s earnings for the preceding twelve months and that the staff planned to
    complete its work in September 1995.
    Commissioner Steve Hewlett also pointed out to the Committee that “looking
    at the backup on a 3.01 is significantly different than a full blown audit.” Mr.
    Burcham repeated that the Form PSC-3.01 report, which he designed, “wouldn’t give
    you a representative picture of the future.” In addition, he pointed out that he had
    objected to similar language in the Commission’s proposed rule and that he had
    attempted “to     get the Commission to change that language, and we were
    unsuccessful in doing that; and we think this language here is so restrictive that,
    really, you’re not going to get an earnings investigation.” The Consumer Advocate
    agreed with Mr. Burcham. He pointed out again that the Form PSC 3.01 report
    “doesn’t accurately state what prices should be in the future” and that “the rate review
    only goes forward if you meet certain tests, and the test is whether or not the PSC
    3.01 is within the range. If it’s within the range, the different ranges, then there’s no
    earnings review.”
    -21-
    When the Senate State and Local Government Committee considered the bill
    again on April 25, 1995, Chairman Cohen offered an amendment requiring the
    continuation of rate hearings for basic telephone services through 1996. Senator
    Rochelle, the bill’s sponsor, opposed this amendment on the ground that “rate of
    return regulation . . . encourages everybody to be fat; it encourages monopolistic
    practices; it encourages lack of innovation.” After tabling Chairman Cohen’s
    amendment, the Committee approved the bill as amended for passage by a 6 to 3
    vote.
    The debate over the need for a full-blown rate hearing before permitting
    incumbent local telephone companies to operate under a price regulation plan
    continued on the Senate floor on May 11, 1995 when the bill came up for third and
    final reading. Senator Rochelle offered an amendment to the bill containing what
    would later become Tenn. Code Ann. § 65-5-209(j)28 and explained that “[t]here was
    a concern that they [the incumbent local telephone companies] could cook the books,
    and what this does is expressly state that the Commission shall conduct an audit of
    the audit to verify that the figures are correct.” After the Senate tabled Senator
    Cohen’s motion to invite Mr. Burcham to address them concerning Senator
    Rochelle’s amendment, Senator Rochelle reiterated that the purpose of his
    amendment was to “[set] out very exactly that the Public Service Commission has the
    . . . power to do a full blown audit of that audit [the Form PSC-3.01 report] to make
    sure they’ve been given correct figures.” He also stated categorically that this
    amendment “doesn’t address rate setting. This addresses auditing of an audit.”
    Upon hearing Senator Rochelle’s explanation of his proposed amendment,
    other senators, including Senators Cohen, Cooper, and Gilbert pointed out that the
    amendment would permit the Commission to make sure that the numbers are correct
    but not to go behind the numbers. These senators asserted that the Commission
    should conduct a traditional earnings investigation before approving an incumbent
    local telephone company’s initial rates. Senator Rochelle opposed these suggestions
    on the ground that the rate hearings demanded by these senators would be a “three-
    28
    See Amendment No. 2 to Amendment No. 2, Senate Journal of the Ninety-Ninth General
    Assembly of the State of Tennessee, First Session, 1157-58 (1995) (“Senate Journal”).
    -22-
    year ordeal.” The Senate finally adopted Senator Rochelle’s amendment on a voice
    vote.29
    The adoption of Senator Rochelle’s amendment did not end the matter. The
    Senate considered and defeated three other amendments that would have replaced the
    audit of the Form PSC-3.01 report with a more traditional rate proceeding. One
    amendment would have authorized the Commission to conduct a contested case
    proceeding “to determine the justness and reasonableness of the existing rates” and
    to “make appropriate adjustments to arrive at just and reasonable rates.” 30 Another
    amendment was to the same effect.31 The third amendment would have required the
    Commission to “make public the anticipated revenues and profits each provider will
    make under such plan.”32
    Senator Rochelle opposed each of these amendments on the ground that they
    were motivated by the “greed” of BellSouth’s competitors who desired to delay the
    company’s ability to compete in a less regulated market. He disagreed with Senator
    Gilbert’s observation that it would make “better sense to have a full evidentiary
    hearing before we turn those market forces loose.” When asked by Senator Gilbert
    to point out the language in his amendment that permitted the Commission to adjust
    the rate “if there is a problem with the audit or that things have not been stated as they
    should have been stated,” Senator Rochelle responded:
    [W]e’re using the existing rules that have already been
    adopted by the PSC and that gives them the ability to set
    the rates. It wouldn’t be in the bill. We’re using existing
    practices, rules, and statutes.
    In response to Senator Rochelle’s explanation, Senator Gilbert then pointed out to his
    colleagues that
    We’re passing a statutory scheme that may be interpreted
    to override every one of those existing rules. Let me tell
    you why he can’t point to any language in subsection (c)
    that tells you that the PSC will change . . . the rates if they
    find out through their audit that something’s wrong,
    29
    Senate Journal, at 1159.
    30
    Amendment No. 8 was tabled by a vote of 18 to 15. See Senate Journal, at 1160.
    31
    Amendment No. 9 failed by a vote of 13 to 16. See Senate Journal, at 1164-65.
    32
    Amendment No. 18 failed under Senate Rule 39(3) by a vote of 11 to 19 to 1. See Senate
    Journal, at 1167.
    -23-
    because there isn’t any language in that section that allows
    them to do that.
    Senator Rochelle ended the colloquy by pointing out that the Commission could
    adjust the rates if it determined that BellSouth’s earnings were above the company’s
    authorized rate of return. The Senate thereafter approved the amended version of
    Senate Bill No. 891 by 24 to 8 to 1 vote and sent the bill to the House of
    Representatives.33
    The House leadership was not satisfied with the Senate’s version of the bill.
    Accordingly, when Senate Bill 891 came on for third and final reading on May 24,
    1995, Representative Purcell, one of the bill’s House sponsors, convinced his
    colleagues to adopt an amendment that added several new provisions to the Senate’s
    version of the bill.            This amendment contained the restated version of the
    telecommunications policy that now appears in Tenn. Code Ann. § 65-4-123,34 the
    provision requiring the General Assembly to review the implementation of the Act
    every two years that now appears in Tenn. Code Ann. § 65-5-211 (Supp. 1996),35 and
    the provisions creating a $10 million small and minority telecommunications
    business assistance program that now appear in Tenn. Code Ann. §§ 65-5-212, -
    213.36
    The House amendment did not alter the portions of the Senate amendment
    containing Tenn. Code Ann. § 65-5-209(c) and adding the language that was to
    become Tenn. Code Ann. § 65-5-209(j). In fact, the differences between an earnings
    investigation and an audit of a Form PSC-3.01 report that had preoccupied the Senate
    were never mentioned during the House discussion of the bill. In his closing remarks
    after the House cut off further debate on the bill, Representative Purcell told his
    colleagues:
    I need to, at this point, with your indulgence, read three
    brief statements into the record for legislative intent
    purposes as this bill leaves this House and goes to the
    Senate. The first was requested by the AARP. The audit
    33
    Senate Journal, at 1168.
    34
    Amendment No. 17, § 1, 2 House Journal of the Ninety-Ninth General Assembly of the
    State of Tennessee, First Session, 1847 (1995) (“House Journal”).
    35
    Amendment No. 17, § 15, House Journal, at 1858.
    36
    Amendment No. 17, § 17, House Journal, at 1859-60.
    -24-
    provisions in this bill were requested by the AARP, and it
    was their hope that we would, as a matter of legislative
    intent, make it clear what we mean. And so, let me say on
    the subject of Section 13, legislative intent is that this bill
    establishes a process by which consumers are assured
    affordable rates. To achieve this, the bill provides that the
    rates of incumbent local exchange companies will be based
    on an audit of the company’s actual achieved results and
    not on a speculative forecast.
    An audit consistent with the provisions of this bill is
    currently being performed by the TPSC staff by their
    compliance unit of SCB’s TPC 3.01 form. As stated by Dr.
    Chris Klein, Director of the PSC’s Utility Rate Division, in
    a letter sent earlier this year,37 the TPSC 3.01 form is a
    monthly report showing monthly, year-to-date, and twelve
    month-to-date financial information including rate of
    return, adjusted to reflect the Commission’s prior rate-
    making decision. The compliance audit verifies that the
    amounts shown on the TPSC 3.01, (1) are actually taken
    from the company’s books and records; (2) accurately
    reflect any Commission order of rate making adjustments;
    (3) do not include unusual or abnormal financial
    occurrences; (4) were calculated following proper
    accounting rules and procedures for separating the
    company’s interstate and intrastate operations, as well as
    its regulated and non-regulated operations; and finally,
    accurately reflect allowable charges from affiliated
    companies.
    Section 13 makes clear that this TPSC 3.01
    compliance audit of actual achieved results and without
    speculative forecasts will be completed, and affordable
    rates will be set pursuant to Section 10 (c) and (j) of this
    bill.38
    See House Journal, at 1865. The House then passed Senate Bill No. 891 by an 89 to
    8 vote.39
    37
    Representative Purcell is referring to an April 13, 1995 memorandum from Chris Klein and
    Mike Gaines to Chairman Keith Bissell. The memorandum describes the intended scope of the
    compliance audit that had already been initiated by the Commission in March 1995. The
    Commission’s staff later cited this memorandum as authority for the scope of the audit of
    BellSouth’s most recent Form PSC-3.01 report on which its September 15, 1995 report was based.
    38
    Representative Purcell’s description of the scope of the compliance audit was drawn
    completely from the April memorandum written by Messrs. Klein and Gaines. The version of his
    remarks appearing in the House Journal contains minor, nonsubstantive differences with his actual
    remarks on the House floor. See House Journal, at 1865.
    39
    See House Journal, at 1864. The House Journal infers that Representative Purcell’s remarks
    followed the final vote on the bill; however, the tapes of the legislative debates show to the contrary.
    -25-
    The bill containing the House amendments was returned to the Senate and was
    called up for consideration on May 25, 1995. On this occasion, Senator Rochelle
    read the same statement that Representative Purcell had read the previous day. When
    asked to explain how the amended bill would assure affordable telephone service,
    Senator Rochelle replied
    we have read . . . for legislative intent purposes, the
    language requested that helped everybody understand that
    the authority of the Consumer Advocate and the authority
    of the PSC and such as that remains in place and is there to
    . . . help insure that all reports, audits and such as that are
    based on actual figures, not speculative forecasts and such
    as that. So I would refer you to the statement of legislative
    intent, and to the language that’s previously been in the
    bill, plus the language in Amendment No. 2 to 2.
    When asked how the House’s version of the bill differed from the Senate’s version,
    Senator Rochelle explained that the principal change was the creation of the fund for
    small and minority businesses and that “there are language changes, of course, but
    they were changes that were worked out with the AARP, they were after consultation
    with the AARP, Mr. Burcham, and these other folks.” The Senate proceeded to
    concur in the House amendments by a 23 to 10 vote.40 Both Senator Rochelle and
    Senator Gilbert, who had voted against the bill and the House amendments, requested
    that Senator Rochelle’s statements concerning the scope of the audit of the Form
    PSC-3.01 report be included verbatim in the Senate Journal.41
    3.
    The legislative history of Tenn. Code Ann. § 65-5-209 reveals several
    significant milestones in the formulation of this statute. The original version of the
    bill contained no procedure of any sort for reviewing incumbent local telephone
    companies’ rates. The bill’s critics objected to this omission because they believed
    that it would enable the telephone companies to earn excessive profits and argued that
    the Commission should hold one last “full blown” traditional earnings investigation
    before the competitive market forces were turned loose. The bill’s proponents
    opposed this suggestion and proposed instead that the Commission audit the
    telephone companies’ most recent Form PSC-3.01 report. Their adversaries asserted
    40
    See Senate Journal, at 1631.
    41
    See Senate Journal, at 1631-32.
    -26-
    that this proposal did not go far enough because auditing the Form PSC-3.01 report
    would not provide a representative picture of the companies’ future earnings. The
    only concession that the bill’s proponents were willing to make was to specifically
    empower the Commission to satisfy itself that the information on the Form PSC-3.01
    report was accurate. The opponents tried repeatedly to convince their legislative
    colleagues to require one last traditional rate-setting proceeding. When they were
    rebuffed three times, they abandoned their efforts to amend the bill and resorted to
    the tactic of including a statement in the legislative record containing an
    interpretation of the legislation similar to the position that their colleagues had
    repeatedly declined to adopt.
    The statements concerning the scope of the audit read into the record by
    Senator Rochelle and Representative Purcell are inconsistent with the language of
    Tenn. Code Ann. § 65-5-209. By its own terms, this statute, not the Commission’s
    other statutes and regulations, governs the manner in which the Commission must
    consider and act upon applications for price regulation plans. The Commission’s
    powers under Tenn. Code Ann. § 65-5-209 are more limited than its powers in the
    context of a traditional earnings investigation, as long as the company’s rate of return
    on its Form PSC-3.01 report is less than its currently authorized rate of return.
    The Commission, like any other administrative agency, must conform its
    actions to its enabling legislation. Tennessee Pub. Serv. Comm’n v. Southern Ry., 
    554 S.W.2d 612
    , 613 (Tenn. 1977); Pharr v. Nashville, C. & St. L. Ry., 
    186 Tenn. 154
    ,
    161, 
    208 S.W.2d 1013
    , 1016 (1948). It has no authority or power except that found
    in the statutes. Tennessee-Carolina Transp., Inc. v. Pentecost, 
    206 Tenn. 551
    , 556,
    
    334 S.W.2d 950
    , 953 (1960). While its statutes are remedial and should be
    interpreted liberally, see Tenn. Code Ann. § 65-4-106 (Supp. 1996), they should not
    be construed so broadly as to permit the Commission to exercise authority not
    specifically granted by law. Pharr v. Nashville, C. & St. L. Ry., 186 Tenn. at 161, 208
    S.W.2d at 1016.
    Both the language of Tenn. Code Ann. § 65-5-209 and its legislative history
    confirm that the General Assembly established a three-phase process for considering
    applications for a price regulation plan. The first and second phases involve verifying
    the accuracy of the information in the applicant’s Form PSC-3.01 report and
    -27-
    comparing the applicant’s reported rate of return with its currently authorized rate of
    return. During these phases, the Commission and its staff are empowered to audit the
    applicant’s most recent Form PSC-3.01 report for three purposes: (1) to verify that
    the information on the report accurately reflects the information in the applicant’s
    books and records, (2) to verify that the report was prepared consistently with
    generally accepted accounting principles, and (3) to verify that the applicant’s
    calculations reflected the Commission’s previously issued orders. The Commission’s
    authority to adjust the figures on the Form PSC-3.01 report is limited to correcting
    errors with regard to these three categories. The Commission may only adjust an
    applicant’s rate of return after it determines that the rate of return reported on the
    applicant’s most recent Form PSC-3.01 report exceeds the applicant’s currently
    authorized rate of return.
    The Commission exceeded its authority under Tenn. Code Ann. § 65-5-209(c)
    & (j) by adjusting the figures in BellSouth’s Form PSC-3.01 report to compensate for
    out of period items, abnormal or unusual expenses, and known charges. It had
    already concurred with its staff’s conclusion that the rate of return on BellSouth’s
    corrected Form PSC-3.01 report was 10.30%. Since this rate of return did not exceed
    BellSouth’s currently authorized rate of return of between 10.65 and 11.85%, the
    Commission should have found that BellSouth’s existing rates were affordable under
    Tenn. Code Ann. § 65-5-209(a) and should have approved BellSouth’s application
    for a price regulation plan based on BellSouth’s rates existing on June 6, 1995 as
    required by Tenn. Code Ann. § 65-5-209(c).
    C.
    BELLSOUTH’S RIGHT TO A CONTESTED CASE HEARING
    BellSouth also asserts that the Commission should have granted its request for
    a contested case hearing to challenge the legal and factual basis for the adjustments
    to BellSouth’s Form PSC-3.01 report. The Commission responds that BellSouth is
    not entitled to a contested case hearing because the first two phases of a Tenn. Code
    Ann. § 65-5-209 proceeding are essentially an audit, and an audit is not a contested
    case. The Commission overlooks two significant points. First, BellSouth desired to
    challenge the Commission’s interpretation and use of its staff’s audit. Second, the
    Commission’s use of the audit affected BellSouth’s legal rights and privileges.
    -28-
    The Commission relies on National Health Corp. v. Snodgrass, 
    555 S.W.2d 403
     (Tenn. 1977) to support its argument; however, this case is significantly different
    from the one before us. In National Health Corp., the state comptroller audited
    several related intermediate care facilities to determine whether their charges were
    consistent with federal and state law. After the auditors concluded that the company
    had overcharged the State, the Department of Public Health informed National Health
    Corp. that it intended to withhold a portion of its next regularly scheduled payment
    to offset the overcharge. Instead of proceeding against the Department of Public
    Health, National Health Corp. sought judicial review of the comptroller’s audit under
    the Uniform Administrative Procedures Act.
    The Chancery Court for Davidson County dismissed National Health Corp.’s
    petition for review under Tenn. Code Ann. § 4-5-322 (Supp. 1996) based on its
    conclusion that the comptroller’s audit reports were not contested cases, and the
    Tennessee Supreme Court affirmed the decision. The court concluded that the audit
    was not a contested case because an audit
    in and of itself, does not determine any legal rights, duties
    or privileges of any party to the audit. It is merely a report
    of factual material, with recommendations of the auditor.
    If some action is taken or decision is made by a state
    official based on the audit report, the decision made or
    action taken may constitute a “contested case,” but not the
    audit or the report based on the audit, which at most would
    be only “evidence” to support the decision or action taken.
    National Health Corp. v. Snodgrass, 555 S.W.2d at 405-06.
    BellSouth has the right to have its application for a price regulation plan
    considered in accordance with Tenn. Code Ann. § 65-5-209. It also has the right to
    base its initial rates on its existing rates if its earned rate of return does not exceed its
    currently authorized rate of return. The Commission’s decision to trigger a rate-
    setting proceeding by adjusting the figures on BellSouth’s Form PSC-3.01 report
    affected BellSouth’s rights. While the Commission permitted BellSouth to present
    legal arguments concerning its authority to adjust its Form PSC-3.01 report, it did not
    provide BellSouth with an opportunity to prove that the staff’s findings or
    conclusions with regard to the “out-of-period adjustments,” “abnormal or unusual
    expenses,” and “known charges” were factually incorrect. Given the interests at
    -29-
    stake, the Commission should have permitted BellSouth to prove that the suggested
    adjustments
    were incorrect or not supported by the facts.
    IV.
    REVIEW OF ALL BELLSOUTH’S RATES AND TARIFFS
    AT&T also argues that the Commission did not complete its task because it
    failed to review each of BellSouth’s rates and tariffs to determine whether they were
    affordable and non-discriminatory.42 We need not address this issue in light of our
    holding that the Commission should have approved BellSouth’s application for a
    price regulation plan based on the rates in existence on June 6, 1995. Since the
    Commission had already determined that these rates and tariffs were just and
    reasonable and nondiscriminatory, it is not required to make this determination again
    absent some specific reason to do so.
    V.
    In summary, we vacate the Commission’s January 23, 1996 order and all
    related earlier orders with regard to BellSouth’s application for a price regulation
    plan. Since the Commission has adopted its staff’s conclusion that BellSouth’s rate
    of return reported on its Form PSC-3.01 report for the twelve months ending March
    31, 1995 is less than its current authorized rate of return, we remand the case to the
    Tennessee Regulatory Authority with directions to approve BellSouth’s application
    for a price regulation plan. In light of our conclusion that the Commission did not
    have the authority to adjust the actual results on BellSouth’s Form PSC-3.01 report,
    we need not consider the remaining issues raised by BellSouth and AT&T. These
    issues and all other issues raised by the parties are accordingly pretermitted.
    We tax the costs of this appeal which includes BellSouth Telecommunications,
    Inc. v. Greer, App. No. 01A01-9601-BC-00008 and BellSouth Telecommunications,
    42
    AT&T made a similar argument with regard to the Commission’s approval of the price
    regulation plan for United Telephone Southeast, Inc. This court did not reach the substance of this
    argument because a majority of the panel that heard the case concluded that the court lacked
    jurisdiction over the appeal. AT&T Communications of the South Central States, Inc. v. Greer,
    App. No. 01A01-9512-BC-00556, 
    1996 WL 697945
    , at 7 (Tenn. Ct. App. Dec. 6, 1996) (No
    Tenn. R. App. P. 11 application filed).
    -30-
    Inc. v. Tennessee Pub. Serv. Comm’n, App. No. 01A01-9602-BC-00066 to the
    Tennessee Regulatory Authority. We tax the costs of the appeal in State ex rel.
    BellSouth Telecommunications, Inc. v. Bissell, App. No. 01A01-9601-CH-00016 to
    BellSouth Telecommunications, Inc. and its surety for which execution, if necessary,
    may issue.
    __________________________
    WILLIAM C. KOCH, JR., JUDGE
    CONCUR:
    _________________________________
    SAMUEL L. LEWIS, JUDGE
    _________________________________
    BEN H. CANTRELL, JUDGE
    -31-
    

Document Info

Docket Number: 01A01-9601-BC-00008

Judges: Judge William C. Koch, Jr.

Filed Date: 10/1/1997

Precedential Status: Precedential

Modified Date: 10/30/2014

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