Mark T. Wickham v. Sovereign Homes, LLC ( 2012 )


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  •                 IN THE COURT OF APPEALS OF TENNESSEE
    AT JACKSON
    July 18, 2012 Session
    MARK T. WICKHAM v. SOVEREIGN HOMES, LLC
    Direct Appeal from the Chancery Court for Shelby County
    No. CH-08-1161-2     Arnold B. Goldin, Chancellor
    No. W2011-02508-COA-R3-CV - Filed September 25, 2012
    Plaintiff homeowner brought an action against Defendant builder alleging, inter alia, breach
    of warranty and violation of the Tennessee Consumer Protection Act. The trial court
    awarded summary judgment to Defendant builder. We affirm summary judgment on
    Plaintiff’s breach of warranty claim; reverse summary judgment on Plaintiff’s Consumer
    Protection Act claim; and remand for further proceedings.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court Affirmed in
    part, Reversed in part and Remanded
    D AVID R. F ARMER, J., delivered the opinion of the Court, in which A LAN E. H IGHERS, P.J.,
    W.S., and J. S TEVEN S TAFFORD, J., joined.
    Erich M. Shultz, Memphis, Tennessee, for the appellant, Mark T. Wickham.
    James B. Summers and Jessica A. Benton, Memphis, Tennessee, for the appellee, Sovereign
    Homes, LLC.
    OPINION
    This dispute arises from alleged defects in a new home located on lot 66 of the
    Taluswood Subdivision in Cordova, Tennessee. The current appeal is from the trial court’s
    order awarding summary judgment to Defendant builder, Sovereign Homes, LLC
    (“Sovereign Homes”), dismissing Plaintiff’s claims against Sovereign Homes with prejudice
    and making the order final pursuant to Tennessee Rule of Civil Procedure 54.02
    In June 2008, Plaintiff/Appellant Mark T. Wickham (Mr. Wickham) filed an action
    for rescission of contract or, alternatively, monetary damages against Sovereign Homes;
    Prudential Collins-Maury, Inc., Realtors(“PCM”); and Jeff Goodman (Mr. Goodman;
    collectively, “Defendants”) in the Chancery Court for Shelby County. In his complaint, Mr.
    Wickham alleged that, on June 25, 2007, he and Sovereign Homes executed a contract for
    the purchase of a new home on Redmond Drive in Cordova, and that shortly after moving
    into the home in August 2007, he observed defects to the home including cracks in the brick
    veneer and interior walls, walls separating from the floor, the sinking of counters, and doors
    and cabinets that would not close properly, and exterior wood molding pulling away from
    the brick. Mr. Wickham alleged that he notified Defendants of the problems and that, in
    February and March 2008, inspections to the home by a structural engineer retained by
    Defendants revealed cracks in the exterior brick and settling and movement of the
    foundation. Mr. Wickham alleged that the structural engineer who inspected the home told
    Mr. Goodman, an employee of PCM and the designated real estate agent for Sovereign
    Homes, that work had previously been done to correct this problem. Mr. Wickham alleged
    that he had not been informed of any previous repair work, and that Mr. Goodman “stated
    something to the effect of, ‘Did I not mention that to you?’” Mr. Wickham alleged that he
    later learned that the same structural engineer had inspected the home in March 2007 after
    cracks were observed in the brick veneer, and that the engineer determined the cracks were
    caused by foundation settlement due to water drainage from an adjacent property. He alleged
    that repairs to the foundation and brick were performed, that Defendants knew that the home
    “had structural defects,” and that Defendants failed to disclose these known defects.
    Mr. Wickham asserted that the new home contract entered into with Sovereign Homes
    stated, in part, that “Seller specifically represents that there are no known defects pertaining
    to the property condition known to seller which have not been disclosed to the purchaser,”
    and that “Seller agrees that the grade of the property at closing will be such that water will
    drain away from the residence.” Mr. Wickham alleged that the “new home limited warranty”
    furnished by Sovereign Homes stated that Sovereign Homes, the builder, was the sole
    warrantor of the home. Mr. Wickham asserted that “[t]he new home built by Sovereign was
    in a defective state, experiencing excessive settling, resulting in exterior cracks, and improper
    water drainage, shortly after it was constructed, but before it was sold.” He asserted that had
    Defendants disclosed the defects to the home and subsequent work to repair the defects, he
    would not have purchased it. He asserted damages as a result of Defendants’ acts and
    omissions.
    Mr. Wickham asserted claims for misrepresentation; fraudulent concealment; breach
    of contract; breach of express warranty; breach of warranties of habitability, good
    workmanship, and materials; breach of professional duty; and violation of the Tennessee
    Consumer Protection Act (“TCPA”). He prayed for rescission of the contract between him
    and Sovereign Homes, and consequential and incidental damages. He alternatively prayed
    for damages in an amount to be determined at trial, which Mr. Wickham submitted were
    likely to be greater than the purchase price of the home, and treble damages under the TCPA.
    -2-
    Sovereign Homes answered in December 2008. Sovereign Homes denied any liability
    or wrong-doing, and asserted the comparative fault of the seller of the lot, Latting Road
    Partners, LLC (“LRP”), which warranted and represented that the lot was certified to have
    a 95% soil compaction. Sovereign Homes also asserted the comparative fault of its concrete
    subcontractor, Roetker and Lawson Construction, LLC (“Roetker”), and its engineering firm,
    Brough and Stephens, Inc. (“Brough”). In February 2009, Mr. Wickham amended his
    complaint to add LRP, Roetker, and Brough as Defendants. In July 2009, Sovereign Homes
    filed an amended answer with the permission of the trial court, and pled the comparative fault
    of Rusco Company, the developer of the subdivision; T.R. Mills Contractors, Inc. (“T.R.
    Mills”), the grading, filling, and soil compactor contractor for the subdivision; Prime
    Development Group, Inc. (“Prime Development”), which prepared the plans for the
    subdivision; and Derek Baskins (Mr. Baskins), the engineer who prepared the subdivision
    plans. Mr. Wickham filed a second amended complaint in December 2009, adding Rusco
    Company, T.R. Mills, Prime Development and Mr. Baskins as Defendants. Mr. Wickham
    also added William R. Hyneman (Mr. Hyneman) a partner in Rusco Company, as an
    additional Defendant.
    Following discovery, Sovereign Homes moved for partial summary judgment in
    February 2011. In its motion Sovereign Homes asserted that the undisputed facts showed
    that 1) “the cracks and other issues with [the] house [were] caused by soil movement”; 2) that
    Mr. Wickham’s remedies were limited to those provided in the Registered Builder New
    Home Limited Warranty, which expressly excluded damages resulting from soil movement;
    3) that there was no proof of a defect in the house or a known defect in the property prior to
    the sale of the house; 4) that Mr. Wickham could not recover on his claims for breach of
    warranties of habitability, good workmanship and materials where all implied warranties
    were expressly disclaimed; and 5) that the actions of Sovereign Homes did not fall below
    standard of care because Sovereign Homes at all times followed the advice of structural
    engineers. In its statement of undisputed facts, Sovereign Homes asserted that, in March
    2008, it was discovered that the soil compaction of Mr. Wickham’s lot fell below the
    percentage warranted; that the cracks were caused by soil movement; that the new home
    limited warranty excluded damage resulting from soil movement; that it did not have prior
    notice of any issues of soil compaction or insufficient subsurface conditions; and that prior
    to the sale of the house, there was nothing to indicate and no reason to suspect that there were
    problems with the subsurface soil conditions.
    In his reply to Sovereign Homes’ motion for summary judgment, Mr. Wickham
    disputed Sovereign Homes’ contention that it had no prior notice of any issues of insufficient
    soil compaction and that he had no reason to suspect problems with the soil conditions prior
    to sale. He further asserted that Sovereign Homes did not disclose that the foundation had
    undergone post-construction structural repairs prior to sale of the home; that a visual
    -3-
    inspection of the home would not have revealed the repairs to the foundation; and that he
    would not have purchased the property if the repairs had been disclosed.
    Following a hearing in August 2011, the trial court dismissed Plaintiff’s claims
    against Sovereign Homes for misrepresentation; fraudulent concealment; breach of contract;
    breach of express warranty; breach of warranties of habitability, good workmanship, and
    materials; breach of professional duty; and violation of the Tennessee Consumer Protection
    Act (“TCPA”) with prejudice on October 3, 2011. The trial court made the judgment final
    pursuant to Tennessee Rules of Civil Procedure 54.02. Plaintiff Mark T. Wickham (Mr.
    Wickham) filed a timely notice of appeal to this Court.
    Issues Presented
    Mr. Wickham presents the following issues for our review:
    (1)    Was summary judgment properly granted where the builder of a new
    home did not disclose to the buyer that significant foundation repairs
    had been made prior to sale?
    (2)    Can failure to disclose foundation repairs to a new home constitute
    an unfair or deceptive act or practice within the meaning of the
    Tennessee Consumer Protection Act, T.C.A. 47-18-101, et seq.?
    (3)    Was failure to disclose the foundation repairs a breach of warranty?
    The issues presented, as we perceive them, are:
    (1)    Whether the trial court erred by awarding summary judgment to
    Sovereign Homes on Mr. Wickham’s Tennessee Consumer
    Protection Act claim.
    (2)    Whether the trial court erred by awarding summary judgment to
    Sovereign Homes on Mr. Wickham’s claim for breach of express
    warranty.
    Standard of Review
    We review a trial court’s award of summary judgment de novo with no presumption
    of correctness, reviewing the evidence in the light most favorable to the nonmoving party and
    drawing all reasonable inferences in that party’s favor. Martin v. Norfolk S. Ry. Co., 271
    -4-
    S.W.3d 76, 84 (Tenn. 2008) (citations omitted). Summary judgment is appropriate only
    where the “pleadings, depositions, answers to interrogatories, and admissions on file,
    together with the affidavits . . . show that there is no genuine issue as to any material fact and
    that the moving party is entitled to a judgment as a matter of law.” 
    Id. at 83 (quoting
    Tenn.
    R. Civ. P. 56.04; accord Penley v. Honda Motor Co., 
    31 S.W.3d 181
    , 183 (Tenn.2000)). The
    burden of persuasion is on the moving party to demonstrate, by a properly supported motion,
    that there are no genuine issues of material fact and that it is entitled to judgment as a matter
    of law. 
    Id. (citing see Staples
    v. CBL & Assocs., Inc., 
    15 S.W.3d 83
    , 88 (Tenn. 2000);
    McCarley v. W. Quality Food Serv., 
    960 S.W.2d 585
    , 588 (Tenn. 1998); Byrd v. Hall, 
    847 S.W.2d 208
    , 215 (Tenn. 1993)). The nonmoving party’s “burden to produce either
    supporting affidavits or discovery materials is not triggered” if the party moving for summary
    judgment fails to make this showing, and the motion for summary judgment must be denied.
    
    Id. (quoting McCarley, 960
    S.W.2d at 588; accord 
    Staples, 15 S.W.3d at 88
    ). The moving
    party may carry its burden by “(1) affirmatively negating an essential element of the
    nonmoving party’s claim; or (2) showing that the nonmoving party cannot prove an essential
    element of the claim at trial.” 
    Id. (citing Hannan v.
    Alltel Publ’g Co., 
    270 S.W.3d 1
    , 5 (Tenn.
    2008); see also 
    McCarley, 960 S.W.2d at 588
    ; 
    Byrd, 847 S.W.2d at 215
    n. 5). Additionally,
    a mere “assertion that the nonmoving party has no evidence” will not suffice. 
    Id. at 84 (citing
    Byrd, 847 S.W.2d at 215
    ). “[E]vidence that raises doubts about the nonmoving party’s
    ability to prove his or her claim is also insufficient.” Id. (citing 
    McCarley, 960 S.W.2d at 588
    ). Rather, “[t]he moving party must either produce evidence or refer to evidence
    previously submitted by the nonmoving party that negates an essential element of the
    nonmoving party’s claim or shows that the nonmoving party cannot prove an essential
    element of the claim at trial.” Martin v. Norfolk S. Ry. Co., 
    271 S.W.3d 76
    , 83 (Tenn.
    2008)(citing 
    Hannan, 270 S.W.3d at 5
    ). In order to negate an essential element, “the moving
    party must point to evidence that tends to disprove an essential factual claim made by the
    nonmoving party.” 
    Id. at 84 (citing
    see Blair v. W. Town Mall, 
    130 S.W.3d 761
    , 768 (Tenn.
    2004)). The motion for summary judgment must be denied if the moving party does not
    make the required showing. Id. (citing 
    Byrd, 847 S.W.2d at 215
    ).
    After the moving party has made a properly supported motion, the nonmoving party
    must “produce evidence of specific facts establishing that genuine issues of material fact
    exist.” Id. (citing 
    McCarley, 960 S.W.2d at 588
    ; 
    Byrd, 847 S.W.2d at 215
    ). To satisfy its
    burden, the nonmoving party may: (1) point to evidence of over-looked or disregarded
    material factual disputes; (2) rehabilitate evidence discredited by the moving party; (3)
    produce additional evidence that establishes the existence of a genuine issue for trial; or (4)
    submit an affidavit asserting the need for additional discovery pursuant to Rule 56.02 of the
    Tennessee Rules of Civil Procedure. Id. (citing 
    McCarley, 960 S.W.2d at 588
    ; accord 
    Byrd, 847 S.W.2d at 215
    n. 6). The court must accept the nonmoving party’s evidence as true,
    resolving any doubts regarding the existence of a genuine issue of material fact in that party’s
    -5-
    favor. Id. (citing 
    McCarley, 960 S.W.2d at 588
    ). “‘A disputed fact is material if it must be
    decided in order to resolve the substantive claim or defense at which the motion is directed.’”
    Martin v. Norfolk S. Ry. Co., 
    271 S.W.3d 76
    , 84 (Tenn. 2008)(quoting 
    Byrd, 847 S.W.2d at 215
    ). “A disputed fact presents a genuine issue if ‘a reasonable jury could legitimately
    resolve that fact in favor of one side or the other.’” 
    Id. With this standard
    in mind, we turn
    to the issues raised on appeal.
    Discussion
    Upon review of the record, we find that the background facts giving rise to this
    lawsuit are largely undisputed. In March 2005, Rusco Company and Mr. Hyneman sold the
    land that was to become the Taluswood subdivision to LRP. The warranty deed conveying
    the land stated:
    Subject lots may be filled land or partially filled land and Grantor makes no
    representation as to said property being undisturbed land. The Grantor is not
    to be responsible or liable for any claim of any kind or character because said
    property is filled or partially filled land, however all lots shall have at least a
    95% compaction.
    In February or March 2005, LRP hired T.R. Mills as the general contractor to develop
    the Taluswood subdivision (“the subdivision”) on the land. In February 2005, LRP and
    Sovereign Homes entered into a contract for the purchase of 80 lots in the subdivision. The
    contract provided that any filled lots shall have certified 95% compaction, and that all
    warranties shall survive the closing and execution of the deed. Excavation work began
    sometime after May 25, 2005. The site work in the subdivision included “remediation” of
    a pond which existed on the site. T.R. Mills completed work on the site in August 2005.
    In 2006, LRP conveyed developed lots of the subdivision to Sovereign Homes. The
    warranty deed contained the following disclosure:
    Subject lots may be filled land or partially filled land and Grantor makes no
    representation as to said property being undisturbed land. The Grantor is not
    to be responsible or liable for any claim of any kind or character because said
    property is filled or partially filled land, however all lots shall have at least a
    95% compaction.
    Sovereign Homes began construction on the home and Roetker was contracted to
    construct a monolithic concrete slab for the home. Before the slab was poured, Brough was
    retained to inspect the excavation, footings and soil. Brough engineer Mark Stephens (Mr.
    -6-
    Stephens) determined the soil was soft in some areas and directed that piers be installed
    underneath the slab’s footings. In March 2007, after the home was completed, Sovereign
    Homes noticed cracks in the exterior brick of the home on the left side and front left corner.
    Roetker was contacted to investigate the issue, and they requested Brough to return to the
    site. Brough determined that water was pooling against the left side of the home due to the
    higher elevation of the adjacent lot, causing settlement. Brough engineers recommended
    grading to the left side of the house to divert water, and the installation of additional piers
    along the left side of the house. In March 2007, Sovereign Homes performed additional
    grading and made repairs to the foundation beneath the garage, which included the
    installation of additional piers.
    In June 2007, Mr. Wickham and Sovereign Homes executed a new home contract of
    purchase of the home. Mr. Wickham did not have the home inspected prior to purchase.
    Mr. Wickham asserts that he began to notice cracks and other problems in the house in
    August 2007. An additional inspection by Mr. Stephens in March 2008 revealed that the
    cracks and other problems resulted from the construction of the home on improperly
    compacted soil.
    In 2008, the State of Tennessee revoked the charter of T.R. Mills and administratively
    dissolved the corporation. The president of T.R. Mills and his wife filed petitions for
    bankruptcy the same year. LRP filed a petition for bankruptcy in April 2010.
    Prime Development and Mr. Baskins moved for summary judgment in April 2010.
    They asserted that they entered into a contract with Rusco to prepare the subdivision
    infrastructure plans and drawings; that the plans were approved by the Shelby County and
    Memphis City Engineers in June and July 2005, respectively; and that it retained the “as-
    built” certification for the work performed in the subdivision because it had not been paid
    for its work. Prime Development and Mr. Baskins asserted “due to nonpayment, [they] have
    not certified that the improvements were installed as per those plans” and “do not know to
    this day whether [the] plans and drawings were followed correctly or not.” In August 2010,
    the trial court entered an order awarding summary judgment to Prime Development and Mr.
    Baskins.
    In December 2010, Rusco and Mr. Hyneman filed a motion for summary judgment
    based on the expiration of the statute of limitations and statute of repose. Mr. Hyneman filed
    a petition for bankruptcy in March 2011, and in May 2011 requested the court to stay the
    proceedings against him. In September 2011, Rusco again moved for summary judgment
    based on the expiration of the statute of limitations and statute of repose. The trial court
    -7-
    entered an order awarding summary judgment to Rusco and Mr. Hyneman in October 2011.1
    Mr. Wickham and Roetker entered a settlement agreement and Roetker was dismissed by a
    consent order entered by the trial court in February 2011.
    As noted above, in October 2011 the trial court awarded summary judgment to
    Sovereign Homes and made its judgment final pursuant to Rule 54.02 of the Tennessee Rules
    of Civil Procedure. We accordingly turn to whether a genuine issue of material facts exists
    so as to preclude summary judgment of Mr. Wickham’s claims against Sovereign Homes
    under the TCPA and for breach of warranty.
    The Tennessee Consumer Protection Act Claim
    The provisions of the TCPA mirror the prohibitions found in the Federal Trade
    Commission Act against unfair or deceptive practices in or affecting commerce. Tucker v.
    Sierra Builders, 
    180 S.W.3d 109
    , 115 (Tenn. Ct. App. 2005). It is not a codification of
    common law, but “provide[s] additional, supplementary state law remedies to consumers
    victimized by unfair or deceptive business acts or practices that were committed in Tennessee
    in whole or in part.” 
    Id. (citing Tenn. Code
    Ann. § § 47-1-102(2), (4), -112). The TCPA is
    an explicitly remedial act, and therefore must be liberally construed to protect consumers.
    
    Id. (citing Tenn. Code
    Ann. § 47–18–115; Myint v. Allstate Ins. Co., 
    970 S.W.2d 920
    , 925
    (Tenn. 1998); Morris v. Mack’s Used Cars, 
    824 S.W.2d 538
    , 540 (Tenn. 1992)). It is
    broader in scope than an action for common-law fraud. 
    Id. A consumer may
    recover under
    the TCPA without being required to meet the burden of proof required in a common law
    fraud action. 
    Id. Additionally, the defenses
    available to a defendant in an action for common
    law fraud are not available to a defendant in an action under the TCPA. 
    Id. Accordingly, misrepresentations may
    be actionable under the TCPA that would not be actionable in claim
    for common law fraud. 
    Id. The TCPA is
    applicable to “any act or practice that is unfair or
    deceptive to consumers.”            
    Id. (citing Tenn. Code
    Ann. §§ 47–18–104(a),
    –104(b)(27))(footnote omitted)). Thus, the TCPA is “not limited to misrepresentations that
    are fraudulent or willful.” 
    Id. (citing Smith v.
    Scott Lewis Chevrolet, Inc., 
    843 S.W.2d 9
    ,
    12–13 (Tenn. Ct. App. 1992)).
    To recover damages in an action under the TCPA, the plaintiff must prove: “(1) that
    1
    It does not appear from the record whether the trial court entered an order adjudicating Mr.
    Hyneman’s May 2011 petition to stay the proceedings following his petition for bankruptcy. However,
    section 362 of the Bankruptcy Code provides an automatic stay of judicial proceedings against a debtor who
    has filed a petition under sections 301, 302, or 303 of the Bankruptcy Code. 11 U.S.C.A. § 362. It does not
    appear from the record whether the stay was lifted in the bankruptcy proceedings, or whether the trial court
    regained jurisdiction over the proceedings against Mr. Hyneman.
    -8-
    the defendant engaged in an unfair or deceptive act or practice declared unlawful by the
    TCPA and (2) that the defendant’s conduct caused an ‘ascertainable loss of money or
    property, real, personal, or mixed, or any other article, commodity or thing of value wherever
    situated. . . .’” 
    Id. (citing Tenn. Code
    Ann. § 47-18-109(a)(1)). Although section 47-18-104
    contains a non-exclusive list of deceptive or unfair acts, the TCPA does not define the terms
    “unfair” and “deceptive.” 
    Id. at 116. Therefore,
    “the standards to be used in determining
    whether a representation is ‘unfair’ or ‘deceptive’ under the TCPA are legal matters to be
    decided by the courts.” Morrison v. Allen, 
    338 S.W.3d 417
    , 438 (Tenn. 2011)(citing 
    Tucker, 180 S.W.3d at 116
    ). However, “whether a specific representation in a particular case is
    ‘unfair’ or ‘deceptive’ is a question of fact.” 
    Id. (citing id.). We
    have observed that “[t]he broad phrasing of the statute suggests that, at the very
    least, the terms ‘unfair’ and ‘deceptive’ should not be limited to a set of specific acts that can
    be readily catalogued in a judicial opinion or otherwise.” 
    Tucker, 180 S.W.3d at 116
    . We
    have construed a deceptive act as “one that causes or tends to cause a consumer to believe
    what is false or that misleads or tends to mislead a consumer as to a matter of fact.” 
    Id. (footnote omitted). Accordingly,
    under the TCPA, “the essence of deception is misleading
    consumers by a merchant’s statements, silence, or actions.” 
    Id. (citing Jonathan Sheldon
    &
    Carolyn L. Carter, Unfair and Deceptive Acts and Practices § 4.2.3.1, at 118–19 (5th
    ed.2001)). Unfairness, moreover, is a broader concept that “applies to various abusive
    business practices that are not necessarily deceptive.” 
    Id. (citing id. at
    156). An unfair act
    or practice is one that “‘is likely to cause substantial injury to consumers which is not
    reasonably avoidable by consumers themselves and not outweighed by countervailing
    benefits to consumers or to competition.’” Davis v. McGuigan, 
    325 S.W.3d 149
    , 162 (Tenn.
    2010)(quoting 
    Tucker, 180 S.W.3d at 116
    -17) (quoting 5 U.S.C.A. § 45(n))). An unfair act
    is one that causes an injury not reasonably avoidable by a consumer. 
    Tucker, 180 S.W.3d at 117
    . Unfair acts include those that “unreasonably interfere with consumer decision-making,”
    including “(1) withholding important information from consumers, (2) overt coercion, or (3)
    exercising undue influence over a highly susceptible class of consumers.” 
    Id. (citing Unfair and
    Deceptive Acts and Practices § 4.3.2.3, at 155)).
    The issue presented by this appeal is whether Sovereign Homes affirmatively negated
    an essential element of Mr. Wickham’s TCPA claim, or demonstrated that Mr. Wickham
    would be unable to prove an unfair or deceptive act on the part of Sovereign Homes at trial.
    Mr. Wickham asserts that Sovereign Homes’ failure to inform him of prior problems with
    the foundation and subsequent repairs constitutes a deceptive or unfair act. He further asserts
    that, prior to entering the contract for sale of the home, he observed that a coating had been
    put on the floor of the garage. Mr. Wickham asserts that he inquired about the coating and
    that Mr. Goodman, Sovereign Home’s real estate agent, informed him that the coating had
    been applied for “aesthetic” purposes. Mr. Wickham argues that he was not told that the
    -9-
    coating covered evidence of substantial repairs to the foundation, and that the nature of the
    coating was misrepresented.
    Upon review of the record, we note that Mr. Goodman’s deposition testimony
    supports this assertion. Mr. Goodman stated,
    Prior to [Mr. Wickham] entering into contract to purchase the home, he had
    noticed that in the garage, that the -- they had put a -- like a sealant on the
    garage floor.
    When asked whether the sealant covered the garage floor completely, Mr. Goodman replied,
    “Yeah, completely.” When asked whether it was a clear sealant, Mr. Goodman replied,
    No, it was -- it was the color of concrete and -- but it was, you know,
    something that -- that he noticed and he questioned why that finish was on --
    on the garage floor.
    Mr. Goodman stated that he was aware of a “hairline” crack in the floor, and that
    for aesthetic purposes, they had somebody come out and -- I would call it float
    -- it wouldn’t be floating the floor, but they just put a -- I mean, I would call
    it a sealant. I don’t know what it was, but it -- they just put it on the floor.
    Mr. Goodman further stated that the coating would completely cover cracks and that he
    “would assume that Sovereign [had] hired a subcontractor to” apply the “sealant.” Mr.
    Goodman further stated that, when he responded to Mr. Wickham’s questions about the
    garage floor, he was not aware of any foundation problems or subsoil problems that may
    have contributed to the cracks in the floor.
    In its brief, Sovereign Homes asserts that the actions it took to address problems with
    the foundation in March 2007 cured any problem of which it was then aware. It contends that
    the failure to advise Mr. Wickham of the earlier defective condition of the foundation was
    not deceptive because a defective condition that has been remedied ceases to be a defect. It
    additionally asserts that the installation of piers is not an uncommon construction process and
    does not constitute a “defect.”
    Mr. Wickham, on the other hand, contends that he would not have purchased the home
    had he been aware that it had undergone significant structural repairs to remedy post-
    construction problems with the foundation. He asserts that Sovereign Homes’ failure to
    reveal the prior repairs, coupled with Mr. Goodman’s assurances that a concrete-colored
    -10-
    sealant had been placed on the garage floors for aesthetic purposes rather than to conceal
    substantial earlier repairs to the foundation, was deceptive and caused him to purchase a
    home he otherwise would not have purchased.
    It is undisputed that Mr. Wickham’s home underwent substantial repairs to the
    foundation before Mr. Wickham and Sovereign Homes executed the contract for sale of the
    property. It is also undisputed that Sovereign Homes failed to disclose those repairs.
    Sovereign Homes relies on the trial court’s “findings” in support of its position that its acts
    were not misleading and did not influence Mr. Wickham’s decision to purchase the home.
    The trial court’s factual findings with respect to these disputed facts are premature, however,
    at the summary judgment stage of the proceedings. Sovereign Homes also asserts that the
    installation of piers to correct problems in March 2007 did not cause the later problems,
    which resulted from improper soil compaction. It asserts that the use of piers is an acceptable
    building practice, that it followed the advice of structural engineers when addressing issues
    with the foundation in March 2007, and that the piers did not constitute a defective condition.
    The means by which Sovereign Homes attempted to correct problems with the
    foundation in March 2007 is irrelevant to our inquiry here. The issue presented in this case,
    as we perceive it, is whether Sovereign Homes’ failure to disclose earlier substantial repairs
    to the foundation, coupled with the alleged misleading characterization of the coating on the
    garage floor which concealed those repairs, constitute a deceptive or unfair act for the
    purposes of the TCPA. As noted above, whether a particular act or statement is deceptive
    or unfair under the TCPA is a question of fact for the finder of fact. Additionally, unless the
    undisputed facts would allow a reasonable person to reach only one conclusion, the question
    of causation and the allocation of comparative fault are issues to be resolved by the finder
    of fact. Hale v. Ostrow, 
    166 S.W.3d 713
    , 718 (Tenn. 2005).
    In this case, viewing the facts in a light most favorable to Mr. Wickham, there is a
    genuine issue of material fact as to whether Sovereign Homes’ failure to disclose prior
    problems with the foundation, combined with the representations of its sales agent to Mr.
    Wickham regarding the reason for the application of a concrete-colored “sealer” or
    resurfacing to the garage floor, were deceptive or unfair in light of the totality of the
    circumstances. This is a question of fact to be resolved by the finder of fact. The question
    of whether any such deceptive or unfair acts influenced Mr. Wickham’s decisions as a
    consumer also is a question of fact to be resolved by the finder of fact. We accordingly
    reverse summary judgment in favor of Sovereign Homes on Mr. Wickham’s TCPA claim.
    Breach of Express Warranty
    We next turn to whether the trial court erred by awarding summary judgment to
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    Sovereign Homes on Mr. Wickham’s claim for breach of warranty. The interpretation of a
    written document generally is a question of law that we review de novo, with no presumption
    of correctness. Adkins v. Bluegrass Estates, Inc., 
    360 S.W.3d 404
    , 411 (Tenn. Ct. App.
    2011) The interpretation may become an issue for the trier of fact, however, where the
    document is ambiguous and if parol evidence is necessary to determine its meaning. 
    Id. Mr. Wickham’s argument
    on this issue in the argument section of his brief consists of one ten-
    line paragraph. He asserts that, in its express warranty, Sovereign warranted “that there are
    no known defects pertaining to the property condition known to the Seller which have not
    been disclosed to the Purchaser.” Mr. Wickham submits that “the language does not simply
    promise no current defects, but ‘no defect pertaining to the property condition.’” He argues
    that the previously repaired foundation “pertains to the property,” and that he would be
    required to disclose the foundation repairs in the Property Disclosure Form required by
    Tennessee Code Annotated § 66-5-210 if he were to sell the home, even absent the soil
    condition. Mr. Wickham asserts that Sovereign Homes failed to disclose what it knew
    affecting the property condition, and thereby breached the warranty. Mr. Wickham’s
    argument, as we perceive it, is that, because he would be required to disclose repairs to the
    foundation of the home as a seller under Tennessee Code Annotated § 66-5-210, the repaired
    foundation constitutes a defect in the condition of the property under the express warranty.
    Mr. Wickham cites no law in support of this assertion.
    Sovereign Homes, on the other hand, submits that Mr. Wickham did not rely on the
    provisions of Tennessee Code Annotated § 66-5-210 in the trial court, and cannot present this
    argument for the first time on appeal. It further asserts that it did not breach the express
    warranty because there were no known defects to the property when it was purchased by Mr.
    Wickham. Sovereign contends that it undertook repairs to address the settlement of the
    house caused by water pooling against the foundation pursuant to the recommendation of the
    structural engineers; that inspections in February and March 2008 confirmed that the
    installation of piers and grading had remedied the earlier settlement issues; and that it had
    no notice of improper soil compaction prior to March 2008. It asserts that, because there
    were no known existing defects to the property at the time the express warranty was made,
    it did not breach the warranty.
    Mr. Wickham has not filed a reply brief countering Sovereign Homes assertion that
    he relies on the Tennessee Residential Property Condition Disclosure Form required by
    section 66-5-210 for the first time on appeal. Upon review of the record, we find that he did
    not rely on the section in his response in opposition to Sovereign Homes’ motion for
    summary judgment. Arguments not made in the trial court cannot be raised for the first time
    on appeal. Barnett v. Barnett, No. E2008-02679-COA-R3-CV, 
    2010 WL 680983
    , at *7
    (Tenn. Ct. App. Feb. 26, 2010)(citing In Re Sentinel Trust Co., 
    206 S.W.3d 501
    , 528 (Tenn.
    Ct. App. 2005)). Accordingly, Mr. Wickham’s argument that the 2007 installation of piers
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    to correct problems apparently caused by water pooling constitutes a defect to the condition
    of the property in light of the requirements of section 66-5-210 cannot be asserted for the first
    time here. Further, Mr. Wickham points us to no evidence in this record to demonstrate that
    Sovereign Homes had actual knowledge of the improper soil compaction that appears to have
    caused the damage to his home in 2008. Mr. Wickham does not argue that Sovereign Homes
    did not properly correct issues as they were identified by the structural engineers in 2007, or
    that the installation of piers is not an acceptable construction practice. We affirm summary
    judgment on this issue.
    Holding
    In light of the foregoing, we affirm the award of summary judgment to Sovereign
    Homes on Mr. Wickham’s claim for breach of express warranty. We reverse summary
    judgment to Sovereign Homes on Mr. Wickham’s claims under the TCPA. The matter is
    remanded to the trial court for further proceedings. Costs of this appeal are taxed to the
    Appellee, Sovereign Homes.
    _________________________________
    DAVID R. FARMER, JUDGE
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