Ken Stephens v. Roane State Community College ( 2003 )


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  •                   IN THE COURT OF APPEALS OF TENNESSEE
    AT NASHVILLE
    November 6, 2002 Session
    KEN STEPHENS v. ROANE STATE COMMUNITY COLLEGE
    An Appeal from the Chancery Court for Davidson County
    No. 97-2695-I Irvin H. Kilcrease, Jr., Chancellor
    No. M2001-03155-COA-R3-CV - Filed August 12, 2003
    This is a sexual harassment case. The plaintiff was a tenured professor at the defendant college. In
    1996, one of the professor’s students filed a complaint of sexual harassment with the college,
    alleging that the professor engaged in unwelcome sexual conduct and created a hostile educational
    environment. After a hearing, an administrative law judge determined that the professor had
    committed the acts charged. Consequently, the professor was suspended without pay for six months.
    The professor appealed the administrative decision to the trial court. The trial court upheld the
    decision, using a deferential standard of review, and the professor filed the first appeal in this case.
    On appeal, this Court reversed and remanded for a review de novo on the record. On remand, the
    trial court reviewed the case de novo on the record and again upheld the ALJ’s decision. The
    professor now appeals. We affirm, finding that the trial court did not abuse its discretion in refusing
    to allow the professor to testify in person at the rehearing on remand, and that the trial court did not
    err in finding that the ALJ’s decision was supported by clear and convincing evidence.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court is Affirmed
    HOLLY M. KIRBY, J., delivered the opinion of the court, in which ALAN E. HIGHERS, J., and DAVID
    R. FARMER , J., joined.
    Samuel W. Brown, Knoxville, Tennessee, for the appellant, Ken Stephens.
    Paul G. Summers, Attorney General and Reporter, and William J. Marett, Jr., Assistant Attorney
    General, Nashville, Tennessee, for the appellee, Roane State Community College.
    OPINION
    Plaintiff/Appellant Ken Stephens (“Stephens”) was hired by Defendant/Appellee Roane State
    Community College (“College”) in 1989 to teach computer programming. 1 He became a tenured
    professor in 1991.
    The Tennessee Board of Regents (“Board of Regents”) has enacted Policy No. 2:02:10:01,
    Nondiscrimination on the Basis of Sex in Education Programs and Activities, and Policy No.
    5:01:02:00, Equal Employment Opportunity, Affirmative Action, Discrimination and Nepotism,
    which clearly prohibits sexual harassment. To supplement this policy, the Board of Regents issued
    Guideline P-080, which defines sexual harassment as:
    Generally, sexual harassment may be defined as unwelcome sexual advances,
    requests for sexual favors, and other verbal or physical conduct of a sexual nature
    when . . . such conduct has the purpose or effect of unreasonably interfering with an
    individual’s work performance or educational experience or creating an intimidating,
    hostile or offensive work or educational environment.
    The Board of Regents Guideline included a nonexclusive list of examples of behavior that may
    constitute sexual harassment, including:
    – Refusing to hire, promote, or granting or denying certain privileges because
    of acceptance or rejection of sexual advances.
    – Promising a work-related benefit or a grade in return for sexual favors.
    – Suggestive or inappropriate communications, notes, letters, or other written
    materials displaying objects or pictures which are sexual in nature that would create
    hostile or offensive work or living environments
    – Sexual innuendoes, comments, and remarks about a person’s clothing, body
    or activities
    – Suggestive or insulting sounds
    – Humor and jokes about sex that denigrate men or women
    – Implied or overt sexual threats
    – Suggestive or obscene gestures
    1
    Many of the pertinent facts can be found in the Opinion issued in the first appeal of this case, Stephens v.
    Roane State Comm unity College, No. M1998-00125-COA-R3-CV, 
    2000 WL 192577
    (Tenn. Ct. App. Feb. 18, 2000 ).
    -2-
    – Patting, pinching, and other inappropriate touching
    – Unnecessary touching or brushing against the body
    Board of Regents Guideline P-080.
    The College also adopted a policy prohibiting sexual harassment, Policy PA-02-01 which
    defines that term in language identical to that in the Board of Regents guideline. The College’s
    policy adds language stating that “[w]hether the alleged conduct constitutes sexual harassment
    depends upon the record as a whole and the totality of the circumstances, such as the nature of sexual
    advances in the context within which the alleged incident occurred.”
    The College conducts sexual harassment training sessions at its annual faculty in-service
    training and at other times of the year. The President of the College issues memos annually,
    informing staff members of the policy of prohibiting sexual harassment. Stephens does not contend
    that he was not aware of the sexual harassment policies or that he was not governed by them.
    Layla Williams (“Williams”) was a seventeen-year-old female student at the College. She
    was enrolled in professor Stephens’ spring 1996 FORTRAN class.2 In 1996, Williams filed a formal
    complaint with the College, claiming that Stephens engaged in unwelcome sexual conduct and
    created a hostile educational environment while acting in his official capacity as a professor.
    Williams’ complaint was investigated by the College’s Affirmative Action Officer, Kathy Gethers.
    Gethers determined that there was sufficient evidence to support Williams’ allegations. Based on
    Gethers’ report and recommendation, the President of the College imposed a sanction against
    Stephens of suspension without pay for one academic year, from August 12, 1996, through May 9,
    1997. Stephens appealed to the Board of Regents and requested an administrative hearing, pursuant
    to the Tennessee Uniform Administrative Procedures Act, Tennessee Code Annotated § 4-5-101,
    et seq. (“UAPA”).
    Hearings were held before the administrative law judge (“ALJ”) on October 16 and 17, 1996,
    and on January 13, 1997. Williams testified at the hearings. She said that, on approximately
    February 26, 1996, she had an appointment with Stephens at 1:00 p.m. to discuss one of his lectures
    on the concept of memory locations. When she realized that she had a scheduling conflict, Williams
    went to Stephens’ office at about 12:30 p.m. to reschedule her appointment. While she was there,
    Williams said that Stephens asked her to have a seat. Stephens asked her to explain the topic of the
    appointment, and Williams responded that it was memory locations. Stephens responded by utilizing
    an analogy concerning women’s bras and panties. Williams testified that when Stephens made the
    remark about women’s undergarments, he slumped down in his chair, spread his legs apart, and
    rubbed his upper thighs. His remark and his behavior made Williams uncomfortable, so she
    attempted to leave his office. Stephens detained Williams, asking her how many toothbrushes were
    in her bathroom. Williams interpreted this question as being designed to discover her living
    2
    FO RT RAN is a comp uter programming language, and the purp ose o f the class was to learn that language.
    -3-
    arrangements. She told Stephens that she had two toothbrushes, one for her and one for her
    daughter. Stephens then commented that he liked little girls, and remarked that his wife had a
    miscarriage when she was pregnant with a daughter. Williams said that when she tried again to
    leave, Stephens physically stopped her, turned her around by placing his hands on her shoulders, put
    his arm around her neck, pulled her face to within two inches of his face and said, “[Y]ou cannot go
    around here with this kiss-my-ass attitude. If you want somebody to scratch your back, you had
    better be willing to scratch their’s in return.” Williams did not tell Stephens that his actions were
    unwelcome and offensive, nor did she attempt to brush his hand away from her neck and shoulders.
    She then left Stephens’ office.
    Williams testified about other instances of misconduct by Stephens that occurred after “the
    office incident.” On March 1, 1996, Williams observed Stephens massaging the shoulders of a
    female student who was sitting next to her in the open computer lab. Williams said that, based on
    her other experiences with Stephens, she believed that Stephens’ massage was sexual in nature. Also
    after the office incident, Stephens told Williams that he would use her as an example in class of
    someone who had not previously taken programming classes. This made Williams uneasy in light
    of the office incident. Williams said that some of the other students began to joke with her about
    being singled out, remarking, “[I]t’s better you than us.”
    Williams asserted that Stephens also made inappropriate comments during classroom
    discussions. She claimed that, in one such discussion on the equality of men and women, Stephens
    pointed out that men could get their wives pregnant, whereas women could not get their husbands
    pregnant. In another classroom discussion regarding cheating on schoolwork, Stephens used the
    example that, if he went home with blonde hair, another woman’s perfume, and purple lipstick on
    his clothes, his wife would know that he was cheating. Since Williams has blonde hair and
    sometimes wore perfume and purple lipstick in class, she felt that Stephens’ comments were directed
    towards her. On another occasion, after Stephens’ class ended, he was available and answering
    questions from students. Stephens allegedly began to discuss with the students, including Williams,
    whether or not a husband could rape his wife. Williams said that the conversation made her
    uncomfortable, but the circumstances made it difficult for her to leave.
    Evidence was also submitted to show Stephens’ awareness of the College’s sexual
    harassment policies. Affirmative Action Officer Gethers testified that, in 1991 and 1994, she
    advised Stephens that it was inappropriate to touch and massage students. Paul Goldberg, the
    College’s Dean of Continuing Education, testified that, after getting informal complaints from
    students, he told Stephens that it was inappropriate to use the word “boobs” in the classroom, to
    relate life experiences containing sexual content, and to hug and touch students. Robert Safdie,
    Stephens’ supervisor at the time of the conduct in question, testified that between 1994 and 1996,
    he discussed with Stephens the school’s prohibition against sexual harassment. He told Stephens
    that certain classroom comments, as well as hugging and touching of students, could be considered
    sexual harassment. During that same period of time, prompted by an informal complaint from a
    student, two fellow professors cautioned Stephens that touching students was inappropriate, and told
    him that some day a student might object to his conduct.
    -4-
    Williams said that Stephens impeded her class progress by requesting excessive corrections
    of computer programs. Since she no longer felt comfortable with Stephens, Williams obtained the
    assistance of a computer programming tutor. Despite the help of the tutor, Williams withdrew from
    Stephens’ FORTRAN course, receiving a grade of “W.” Failing to complete the class in the 1996
    spring session was detrimental to Williams, because the FORTRAN class was required to complete
    her pre-engineering program at the College. At the time of her enrollment, the course was offered
    only once every two years and was taught only by Stephens.
    Stephens testified on his own behalf at the administrative hearing. He admitted making
    several of the comments alleged by Williams. He admitted making the pregnancy analogy, but
    explained that it was made in a joking manner designed to relax the students. He admitted making
    the cheating/blonde hair analogy, but said that he did not intend to single out Williams. Stephens
    noted that he had been using the same cheating analogy for twenty years, and that no one had ever
    complained about it.3 Stephens admitted to making the spousal rape comments, but said that the
    issue was discussed only after class, when Williams was free to leave.
    As to the office incident about which Williams testified, Stephens flatly denied that it ever
    occurred. He testified that he has a lab from 1:30 to 4:15 on Wednesdays, and that he is always
    present at the lab. He claimed that he never scheduled individual student appointments during labs
    and, therefore, he could not have been in his office at the time alleged. In addition, Stephens said
    that he often plays basketball from 12:00 to 1:30 p.m. before his lab. Stephens corroborated this by
    presenting witnesses who testified as to his general habits on Wednesdays.
    Stephens also responded to Williams’ testimony about his massaging students. He explained
    that massaging the female student’s shoulders in lab was simply to relax her, and that touching his
    students was motivated by a desire to provide a supportive, grandfatherly atmosphere for his
    students, much like a supportive pat by a football coach. He admitted that he had “kneaded” but not
    “rubbed” the shoulders of various students. Stephens testified that he told his students at the
    beginning of the year that he might touch their shoulders while they are at a computer, and that no
    student had ever complained about it before. With respect to his telling Williams that he would use
    her as an example in class, Stephens said he informed her that he intended to do this so that she
    would not think he was doing it in retaliation for any behavior on her part. Finally, Stephens
    commented that Williams was a weak student academically, and that her academic weakness, not
    his behavior, was the reason that she withdrew from his FORTRAN class.4
    After considering the “hotly disputed” evidence, the ALJ concluded that Stephens had
    engaged in conduct constituting sexual harassment, in violation of the policies of the Board of
    Regents and the College, in that his conduct unreasonably interfered with Williams’ academic
    3
    Two students in Stephens’ Fortran class testified that they recalled him making the cheating/blond hair analogy
    and did not find it sexually hostile or unwelcome.
    4
    Stephens pointed o ut that Williams also d ropp ed algebra based on acad emic weakness.
    -5-
    performance and created a hostile, intimidating, and offensive educational environment for Williams.
    The ALJ, however, reduced Stephens’ suspension to one-half year without pay. Neither party
    petitioned the Board of Regents for appeal. Consequently, the Board of Regents did not issue a
    notice of intention to review the ALJ’s order pursuant to Tennessee Code Annotated § 4-5-315, and
    in June 1997, the ALJ’s order became the final order of the Board of Regents. See Stephens v.
    Roane State Community College, No. M1998-00125-COA-R3-CV, 
    2000 WL 192577
    , at *1 (Tenn.
    Ct. App. Feb. 18, 2000) (explaining procedural background).
    Stephens then filed a petition with the trial court below for review of the administrative
    decision. In his petition, Stephens alleged that the Board of Regents had acted in violation of
    constitutional or statutory provisions, had acted arbitrarily and capriciously, and had abused its
    discretion by (1) sanctioning him for conduct which, as a matter of law, did not rise to the level of
    sexual harassment and (2) by refusing to permit Stephens to inquire into the views of Williams’
    psychologist. Stephens’ petition also alleged that the order was not supported by substantial and
    material evidence in light of the entire record. 
    Id. The trial court
    upheld the decision of the ALJ,
    applying the standard of review set out in the UAPA, which states that review of administrative
    decisions should address whether the decision was unlawful, arbitrary or capricious, or not supported
    by substantial and material evidence.
    On the first appeal, this Court reversed the trial court’s decision, finding that an erroneous
    standard of review was applied to the ALJ’s decision. 
    Id. at *5. The
    trial court had utilized the
    “material evidence” standard of review in the UAPA. The appellate court held that the trial court
    should have applied the standard set out in Tennessee Code Annotated § 49-8-304(a), which
    provides that review of the suspension of a tenured faculty member should be de novo. The appellate
    decision notes that “[a] court conducting a de novo review of administrative proceedings must make
    an independent examination of the evidence, including any evidence supplemental to the
    administrative record, and ‘redetermine the facts and the law from all the evidence before the court.’”
    
    Id. at *4 (quoting
    Cooper v. Williamson County Bd. of Educ., 
    746 S.W.2d 176
    , 180-81 (Tenn.
    1987)). The appellate decision cites the following language in Frye v. Memphis State Univ., 
    671 S.W.2d 467
    (Tenn. 1984), to further define the duty of the trial court:
    “De novo judicial review” in this statute and context means a new hearing in the
    chancery court based upon the administrative record and any additional or
    supplemental evidence which either party wishes to adduce relevant to any issue.
    The Chancellor may, of course, confine new evidence to that which is truly
    supplemental or additional and is not required to hear all of the evidence anew if he
    does not find this necessary. Otherwise there would be little need for the
    administrative transcript. However, he may permit introduction of any and all
    evidence which he deems necessary to enable him to dispose of the issues presented.
    
    Frye, 671 S.W.2d at 469
    .
    -6-
    Pursuant to the order of remand, on March 22, 2001, Stephens filed a motion to amend his
    petition for judicial review to request that the trial court review the ALJ’s decision under the de novo
    standard of review. Stephens also filed a Motion to Supplement the Record, requesting that he be
    permitted to testify before the trial court “live and in person” at the hearing on review. He made this
    request because the ALJ had determined that Williams was more credible than Stephens, in
    particular with respect to the parties’ sharply conflicting testimony regarding the office incident.
    Stephens explained that he sought to testify in person before the trial court “so that [the trial court]
    may make a fair determination of the allegations against” him.
    On November 13, 2001, the trial court entered an order granting Stephens’ motion to amend
    his petition for judicial review. On that same day, the trial court denied his motion to supplement
    the record by offering “live and in person” testimony because (1) according to the holding in Frye,
    the trial court was not required to hear the proffered evidence, since Stephens’ testimony “would
    simply be a repetition of his testimony at the administrative hearing”; and (2) the motion to admit
    Stephens’ testimony sought to admit evidence that would violate one of the trial court’s previous
    orders in the case, which stated that “neither party may call any witness who has previously testified
    at the administrative proceeding and that evidence currently in the record may not be repeated.”
    On the same day, having conducted a de novo hearing and review, the trial court entered a
    memorandum opinion on the merits of Stephens’ petition. The trial court, adopting many of the
    findings in its previous ruling, affirmed the College’s decision to suspend Stephens. The trial court
    found that the ALJ’s decision to suspend Stephens “for six months, without pay, for sexual
    harassment is supported by clear and convincing evidence.” The trial court noted that Stephens was
    aware of the applicable sexual harassment policies and in fact had been warned since 1991 about
    improper behavior as it related to sexual harassment. It concluded that Stephens’ conduct rose to
    the level of sexual harassment, and that his harassment “created a hostile educational environment,”
    in violation of the College’s policies. The trial court found that the ALJ “properly exercised her
    discretion in determining that [Stephens’] testimony was not credible and that Ms. Williams[’] . .
    . testimony was credible.” Finally, the trial court held that Stephens’ punishment, suspension
    without pay for six months, was not arbitrary or capricious, and that the ALJ did not abuse her
    discretion with respect to the sanctions imposed. On November 26, 2001, the trial court entered a
    final order incorporating by reference the November 13 memorandum and dismissing Stephens’
    petition for review. Stephens now appeals the trial court’s decision.
    On appeal, Stephens contends that the trial court erred in denying his motion to testify “live
    and in person” at the de novo hearing for the purpose of rebutting the charges made against him. He
    maintains that the trial court erred in finding that his suspension was supported by clear and
    convincing evidence, arguing that (1) his conduct, as a matter of law, did not rise to the level
    required to constitute sexual harassment; that (2) Williams’ allegations, on which the charges were
    based, were completely uncorroborated; and that (3) he had insufficient notice that the College was
    displeased with his general conduct towards his students.
    -7-
    Because the trial court reviewed the case without a jury, we review the trial court’s findings
    of fact de novo upon the record, accompanied by a presumption of correctness, except where the
    preponderance of the evidence is otherwise. Wells v. Tennessee Bd. of Regents, 
    9 S.W.3d 779
    , 783
    (Tenn. 1999); Tenn. R. App. P. 13(d). We review questions of law de novo, with no presumption
    of correctness to the trial court’s findings in this regard. 
    Wells, 9 S.W.3d at 783
    . We will not
    overturn a trial court’s credibility determinations “absent clear and convincing evidence to the
    contrary.” 
    Id. Stephens first asserts
    that the trial court erred in denying his motion to testify “live and in
    person” at the de novo hearing on remand. He acknowledges that the trial court’s scope of review
    is governed by Frye and Wells, both of which recognize that the trial court has broad discretion over
    whether to allow additional evidence during the de novo hearing. See 
    Frye, 671 S.W.2d at 469
    ;
    
    Wells, 9 S.W.3d at 784
    . He argues, however, that this case presents a special “he said/she said”
    situation, in which the credibility of two witnesses is critical to a determination of a material fact,
    namely, whether the office incident actually occurred. Indeed, the ALJ stated that, without evidence
    of the office incident, the other evidence would not have led to a finding of sexual harassment “with
    a significant penalty.” In assessing Stephens’ and Williams’ credibility, however, the ALJ found
    that Williams was the more credible of the two, because she “did not waiver as to the essential parts
    of her allegations.” While the ALJ discredited one portion of Williams’ testimony, finding that
    “[Stephens] did not slump down in his chair and rub his thighs . . .” the ALJ concluded that “[a]ll
    other components of the office incident are proven.” Stephens argues that it was error for the trial
    court to hold that the ALJ “properly exercised her discretion” in terminating him without giving him
    the opportunity to testify before the trial judge. In the circumstance in which credibility is so critical
    to the resolution of the case, Stephens argues, the trial court was compelled to permit him to testify
    “live and in person” in its de novo review.
    As noted in the prior appeal in this case, applying the appropriate standard of review does
    not mean that the aggrieved party is entitled to a new trial. Rather, the right to a de novo review
    “means a new hearing in the chancery court based upon the administrative record and any additional
    or supplemental evidence which either party wishes to adduce relevant to any issue.” 
    Frye, 671 S.W.2d at 469
    . The Court in Frye stated that “[t]he Chancellor may, of course, confine new
    evidence to that which is truly supplemental or additional and is not required to hear all of the
    evidence anew if he does not find this necessary.” 
    Id. Indeed, in this
    case, the trial court had
    previously entered an order stating that “neither party may call any witness who has previously
    testified,” and that “evidence currently in the record may not be repeated.” Stephens admits that the
    testimony he sought to proffer to the trial court is not “new” or “supplemental.” On the contrary, he
    candidly asserts that he wants to testify in person to improve on the credibility determination made
    by the ALJ. However, the Frye court anticipated restricting the proof to “new evidence . . . which
    is truly supplemental or additional,” because “[o]therwise there would be little need for the
    administrative transcript.” 
    Id. Under Frye, the
    trial court had broad discretion to restrict the
    evidence. We find no abuse of discretion in the trial court’s denial of Stephens’ motion to testify
    at the hearing on remand. Accordingly, the trial court’s decision on this issue is affirmed.
    -8-
    Stephens next argues that the trial court erred in concluding that, considering the record as
    a whole, his suspension was supported by clear and convincing evidence.5 In order to be clear and
    convincing, the evidence must eliminate any serious or substantial doubt about the correctness of the
    conclusions to be drawn from the evidence. Hodges v. S.C. Toof & Co., 
    833 S.W.2d 896
    , 901 n.3
    (Tenn. 1992); O’Daniel v. Messier, 
    905 S.W.2d 182
    , 188 (Tenn. Ct. App. 1995). Such evidence
    should produce in the mind of the fact-finder a firm belief or conviction as to the truth of the
    allegations sought to be established. 
    O’Daniel, 905 S.W.2d at 188
    ; Wiltcher v. Bradley, 
    708 S.W.2d 407
    , 411 (Tenn. Ct. App. 1985). Arguing that the trial court erred, Stephens makes three points.
    First, he claims that his conduct, as a matter of law, did not rise to the level required to constitute
    sexual harassment. Next, he maintains that his participation in the office incident was not
    established by clear and convincing evidence, because it was supported only by Williams’
    uncorroborated testimony, which Stephens claims was not credible. Finally, he argues that the
    evidence did not establish that he was put on notice that the College was displeased with his general
    conduct towards his students.
    Stephens maintains that his conduct did not rise to the level of sexual harassment,
    considering the fact that hostile environment consists of unwelcome sexual conduct that
    unreasonably interferes with an individual’s performance or creates an intimidating, hostile, or
    offensive environment. In this case, he argues, the College did not establish by clear and convincing
    evidence that his conduct was so severe or pervasive as to create an objectively hostile or abusive
    educational environment, because the evidence showed that he made some innocuous verbal remarks
    to both female and male adult students. He asserts that Williams’ interpretation of those comments
    was “unreasonable and in fact, bordered on the bizarre,” and that her misinterpretation of one
    particular comment “frankly was ridiculous, and can only be viewed as unreasonable.” Stephens
    argues that none of the comments were directed at Williams individually, and no proof was offered
    that the comments were motivated by gender animus. Thus, Stephens claims that his comments were
    not “shocking and pervasively sexually oriented.”
    Under the policies of the College and the Board of Regents, quoted above, sexual harassment
    is “unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of
    a sexual nature when . . . such conduct has the purpose or effect of unreasonably interfering with an
    individual’s work performance or educational experience or creating an intimidating, hostile or
    offensive work or educational environment.” See Board of Regents Guideline P-080; College Policy
    PA-02-01. This definition mirrors the definition of sexual harassment applicable in cases filed
    pursuant to Title VII, 42 U.S.C. § 2000e-2(a)(1), and the Tennessee Human Rights Act, Tennessee
    Code Annotated § 4-21-401(a)(1). See Meritor Sav. Bank, FSB v. Vinson, 
    477 U.S. 57
    , 65 (1986);
    Campbell v. Florida Steel Corp., 
    919 S.W.2d 26
    , 31 (Tenn. 1996). Under Title VII, the conduct
    “need not be clearly sexual in nature.” 
    Campbell, 919 S.W.2d at 32
    . However, the conduct must
    5
    Under T ennessee Code Anno tated § 49-8-303(4), the “clear and convincing” standard of proof is necessary
    in proceedings to terminate a tenured faculty member. It states that “[t]he burden of proof that adequate cause for
    termination exists shall be upon the institution, and shall be satisfied only by clear and convincing evidence in the record
    considered as a whole.” Te nn. Co de A nn. § 4 9-8-3 03(4) (2002 ).
    -9-
    be sufficiently “severe and pervasive” so as to create an objectively hostile environment, which is
    an environment that a reasonable person would find hostile or abusive. 
    Id. (citing Harris v.
    Forklift
    Sys., Inc., 
    510 U.S. 17
    , 21 (1993)). “In determining whether an environment is hostile or abusive,
    a court must consider a totality of the circumstances.” Id.; see also College Policy PA-02-01.
    Here, Stephens ridicules Williams’ interpretation of his remarks to students during and
    outside of class, glosses over evidence of his practice of massaging and otherwise touching students,
    and minimizes his persistent sexual innuendo. The ALJ and the trial court, however, were not
    required to accept Stephens’ explanations of his conduct as innocuous and designed to “relax”
    students. Rather, the ALJ and the trial court were required to ascertain the reasonable reaction of
    the recipient of Stephens’ conduct, rather than Stephens’ glib explanation of his subjective intent.
    As evidenced by the repeated cautions about this very behavior that Stephens received, and
    apparently disregarded, the conduct may objectively be considered offensive and abusive, and
    relevant to whether Stephens created a hostile, intimidating, and offensive educational environment.
    Likewise, Stephens seeks to completely discount the evidence of the office incident directed
    at Williams, relying on his contention that it just did not happen. Stephens claims that Williams’
    testimony on that issue is not credible for a variety of reasons, and that his own testimony regarding
    that incident should have been credited because other witnesses testified that he probably would not
    have been in his office during the time frame alleged by Williams.
    On appeal, however, “[w]e will not overturn a trial court’s credibility determinations ‘absent
    clear and convincing evidence to the contrary.’ ” See 
    Wells, 9 S.W.3d at 783
    . The factfinder is in
    the unique position of observing the demeanor of witnesses and thereby assessing their credibility.
    See Price v. Tennessee Civil Serv. Comm’n, No. 01A01-9508-CH-00336, 
    1997 WL 203603
    , at *3
    (Tenn. Ct. App. Apr. 25, 1997). Here, the ALJ articulated cogent reasons for crediting Williams
    over Stephens. She observed that Stephens’ demeanor at the hearing was arrogant and overly
    confident, and that his tone of voice and body language suggested that he found it hard to take the
    hearing seriously. The ALJ described Williams’ demeanor as nervous, tearful, worn, and frightened,
    but nevertheless confident in her allegations. While the ALJ did not credit an isolated portion of
    Williams’ testimony regarding the office incident, the remainder of her testimony was credited. We
    find that the ALJ did not abuse her discretion in doing so. Considering the cumulative effect of the
    office incident and Stephens’ other conduct, we must conclude that the ALJ did not err in finding
    that Stephens’ conduct unreasonably interfered with Williams’ academic performance and created
    an intimidating, hostile, or offensive educational environment.
    Finally, Stephens argues that the evidence did not establish that he was put on notice that the
    College was displeased with his general conduct towards his students. As noted above, Stephens
    was aware of the College’s sexual harassment policies, was repeatedly told that students had
    informally complained that his conduct was offensive, and was cautioned that his behavior could be
    considered to be in contravention of the College’s policies. Alas, these cautions went unheeded.
    Despite this, it is clear that Stephens was on notice that his conduct was unacceptable. Under all of
    these circumstances, we conclude that the trial court did not err in affirming the decision of the ALJ.
    -10-
    The decision of the trial court is affirmed. Costs are to be taxed to the appellant, Ken
    Stephens, and his surety, for which execution may issue, if necessary.
    ___________________________________
    HOLLY M. KIRBY, J.
    -11-