J. Craig Reed & Kristi L. Reed v. Wally Conrad Construction ( 1999 )


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  •                 IN THE COURT OF APPEALS OF TENNESSEE
    AT KNOXVILLE
    J. CRAIG REED, and                 ) C/A NO. 03A01-9807-CH-00210
    FILED
    October 13, 1999
    Cecil Crowson, Jr.
    Appellate Court Clerk
    wife, KRISTI L. REED,          )
    )
    Plaintiffs-Appellees,)
    )
    )
    )
    )
    v.                             )
    )
    )
    )
    WALLY CONARD CONSTRUCTION,       ) APPEAL AS OF RIGHT FROM THE
    INC., GREGORY D. SHANKS,         ) KNOX COUNTY CHANCERY COURT
    d/b/a SHANKS & BLACKSTOCK,     )
    and JIM NICELY, d/b/a JIM      )
    NICELY CONSTRUCTION,           )
    )
    Defendants,          )
    )
    and                            )
    )
    )
    WEST KNOX PROPERTIES, INC.,    )
    ) HONORABLE FREDERICK D.
    MCDONALD,           Defendant-Appellant. ) CHANCELLOR
    For Appellant                          For Appellee
    W.F. SHUMATE, JR.                      HENRY T. OGLE
    Shumate & Bowling                      Knoxville, Tennessee
    Knoxville, Tennessee
    Page 1
    OPINION
    AFFIRMED AND REMANDED                                Susano, J.
    This is an action under the Tennessee Consumer
    Protection Act (“the Act”) that arose out of the sale of a
    residence.     Following a bench trial, the court below awarded
    compensatory damages, attorney’s fees, and discretionary costs
    to the plaintiffs, J. Craig Reed and wife, Kristi L. Reed (“the
    Reeds”) to remedy a violation of the Act, i.e., a
    misrepresentation by the seller of the property as to whether
    the location of the residence violates a subdivision setback
    restriction.    The seller of the residence, West Knox
    Properties, Inc. (“West Knox”), appeals, raising three issues:
    1.   Did the Chancellor properly determine
    that West Knox had violated plaintiffs’
    rights under the Act?
    2.   Did the Chancellor correctly determine
    the amount of compensatory damages to
    which the Reeds were entitled in order to
    cure the violation of the setback
    requirement?
    3.   Are the plaintiffs entitled to an
    award of $5,300 in attorney’s fees and an
    award of $2,803.10 in discretionary costs?
    The Reeds argue in their brief that this case should be
    remanded “for consideration of an additional award of attorney’
    s fees incident to the defense of this appeal.”
    Page 2
    I.
    In December, 1994, the Reeds purchased a
    newly-constructed house in the Crest Haven Subdivision of Knox
    County from defendant West Knox.     The purchase price was
    $138,350.    At the closing, West Knox gave the Reeds a warranty
    deed, which deed provides, in pertinent part, as follows:
    [West Knox] for itself and for its
    successors does hereby covenant with the
    [Reeds], their heirs and assigns that it
    is lawfully seized in fee simple of the
    premises above conveyed and has full
    power, authority and right to convey the
    same, that said premises are free from all
    encumbrances except the county property
    taxes, and that it will forever warrant
    and defend the said premises and the title
    thereto against the lawful claims of all
    persons whomsoever.
    (Emphasis added).    The deed further provides that the
    conveyance is “made subject to all applicable restrictions,
    easements, and building set back lines of record....”     By
    virtue of this edict, the conveyance was made subject to a
    provision of the subdivision restrictions stating that no
    building could be located within five feet of any side lot
    line.
    At the closing, the title agent instructed the Reeds
    to sign a survey plat that reflected the layout of the house
    on the property.    The survey plat shows that the house faces
    generally south; and that the side lot lines run generally
    Page 3
    from south to north as one faces the property.     The front lot
    line is wider than the rear lot line.    Thus, the width of the
    property narrows from the front to the back.
    A notation in cursive on the plat indicates that a
    building setback of five feet is required along the side lot
    lines.   Another such notation indicates that a five-foot
    utility and/or drainage easement exists inside the side lot
    lines.   The northeast corner of the house is shown on the plat
    as being very close to the eastern lot line.     This aspect of
    the survey was not mentioned at the closing, and neither of
    the Reeds interpreted the plat as reflecting a violation of
    the setback requirement.
    When the Reeds inspected the property, they believed
    that the house was properly located on the lot.     Mr. Reed
    noted that the house seemed to blend with the rest of the
    subdivision in terms of the distance between their house and
    the neighboring houses.    When the Reeds inspected the
    property, the lot lines were not staked.    Thus, even though
    the northeast corner of the house is 1.9 feet from the eastern
    lot line, this fact was not readily apparent from an on-site
    inspection. 1
    The Reeds did not discover the encroachment until
    their neighbor advised them that he planned to erect a fence
    along the Reeds’ eastern lot line.    In planning the fence, the
    Page 4
    neighbor did a survey of the property and discovered that the
    Reeds’ house intruded into the setback area.     This was the
    first notice the Reeds had that the house violated a provision
    of the subdivision restrictions.
    The Reeds brought suit against West Knox, alleging a
    violation of the Act and requesting treble damages. 2   Upon
    hearing the proof, the court awarded the Reeds a judgment in
    the amount of $3,600.   Thereafter, the Reeds filed a motion to
    reopen the proof and to recover treble damages, attorney’s
    fees, and discretionary costs.     While denying the motion to
    reopen the proof and to award treble damages, the court
    granted an award of attorney’s fees and discretionary costs.
    West Knox filed a motion to reduce the judgment by
    $3,000, the amount that the defendant title attorney paid to
    settle the claim against him.    In its memorandum opinion, the
    trial court held that West Knox was entitled to the requested
    reduction.   In reviewing the amount of the judgment, the court
    also reconsidered its initial award of damages:
    This review has led to the conclusion that
    the amount of the damages awarded
    Plaintiffs at trial was erroneous. The
    award was based upon West Knox’s
    contention that the error in the location
    of Plaintiffs’ home on the lot could be
    remedied by taking a notch out of the
    corner of their house at a cost of
    $3,600.00. While notching out could
    correct the location problem, in ruling in
    favor of that solution virtually no
    Page 5
    consideration was given to Plaintiffs’
    view of how the location problem should be
    resolved. The notching out and damages
    resulting therefrom would be proper for a
    commercial structure in which aesthetic
    considerations are of lesser, if any
    significant, import. However, in
    considering the amount and extent of
    damages to a home aesthetics are generally
    entitled to greater consideration. See:
    Edenfield v. Woodlawn Manor, Inc. , 
    462 S.W.2d 237
    , 240-242 (Tenn.App. 1970).
    Applying an essentially commercial
    standard to the allowance of damages in
    this case, rather than a residential
    standard, was error.
    Plaintiffs sought to have the correction
    to their home be made by squaring off its
    entire end, and they objected to having a
    notch taken out of a corner of it.
    Plaintiffs’ aesthetic sensibilities were
    accorded essentially no weight.
    Plaintiffs view that a squared off end on
    the house would be aesthetically more in
    keeping with the generally square type of
    home they contracted for and which they
    believed they had purchased, rather than a
    house with a notched out corner is
    understandable, and has merit.    While
    Plaintiffs’ desires do not totally
    control, their opinion of what would be
    the most acceptable solution to the
    problem, even though to a great extent
    based on aesthetic considerations, should
    Page 6
    be accorded substantial weight.
    Considering all of the circumstances in
    evidence Plaintiffs are entitled to have a
    squared off end on their house as they
    were willing to accept, and as they
    sought.   While this is more expensive than
    the solution proposed by the defense, it
    is nonetheless far less expensive than
    would be moving the whole house, which
    would fully redress Plaintiffs’ injury.
    Accordingly, the court awarded the Reeds a total of $26,500 in
    damages plus $5,300 in attorney’s fees and $2,018.10 in
    discretionary costs. 3
    II.
    In this non-jury case, our review is de novo upon
    the record, with a presumption of correctness as to the trial
    court’s factual determinations, unless the preponderance of
    the evidence is otherwise.   Rule 13(d), T.R.A.P.; Union
    Carbide Corp. V. Huddleston, 
    854 S.W.2d 87
    , 91 (Tenn. 1993).
    The trial court’s conclusions of law, however, are accorded no
    such presumption.   Campbell v. Florida Steel, 
    919 S.W.2d 26
    ,
    35 (Tenn. 1996).
    We also note that the trial court is in the best
    Page 7
    position to assess the credibility of the witnesses;
    therefore, such determinations are entitled to great weight on
    appeal.    Massengale v. Massengale, 
    915 S.W.2d 818
    , 819
    (Tenn.App. 1995); Bowman v. Bowman, 
    836 S.W.2d 563
    , 566
    (Tenn.App. 1991).   In fact, this court has noted that
    on an issue which hinges on witness
    credibility, [the trial court] will not be
    reversed unless, other than the oral
    testimony of the witnesses, there is found
    in the record clear, concrete and
    convincing evidence to the contrary.
    Tennessee Valley Kaolin Corp. v. Perry, 
    526 S.W.2d 488
    , 490
    (Tenn.App. 1974).
    III.
    After reviewing the record with the foregoing
    principles in mind, we cannot say that the evidence
    preponderates against the trial court’s finding that West Knox
    violated the Act.   The Act states, in pertinent part, as
    follows:
    Any person who suffers an ascertainable
    loss of money or property, real, personal,
    or mixed...as a result of the use or
    employment by another person of an unfair
    or deceptive act or practice declared to
    be unlawful by this part, may bring an
    action individually to recover actual
    damages.
    Page 8
    T.C.A. § 47-18-109(a)(1) (1995).     “The Tennessee Consumer
    Protection Act is to be liberally construed to protect
    consumers and others from those who engage in deceptive acts
    or practices.”     Morris v. Mack’s Used Cars, 
    824 S.W.2d 538
    ,
    540 (Tenn. 1992).    The Act is applicable to real estate
    transactions between consumers and sellers engaged in the
    business of selling real property.     See Ganzevoort v. Russell,
    
    949 S.W.2d 293
    , 297-98 (Tenn. 1997).
    We have recognized that “an unfair or deceptive act
    need not be willful or knowingly made to recover actual
    damages under the Consumer Protection Act.”     Smith v. Scott
    Lewis Chevrolet, Inc., 
    843 S.W.2d 9
    , 12 (Tenn.App.
    1992)(holding that negligent conduct constitutes a deceptive
    act or practice under the Act).
    In its deed, West Knox represented that the property
    was “free from all encumbrances except the county property
    taxes.”     By making this statement, West Knox represented that
    the property had no encumbrances other than property taxes
    when in fact this was not the case.     The northeast corner of
    the house lies within the five-foot setback area in violation
    of the subdivision restrictions.     This violation of a
    restrictive covenant is an encumbrance on the title of the
    property.     See Staley v. Stephens, 
    404 N.E.2d 633
    , 636
    (Ind.App. 1980)(finding setback violation created cloud on
    Page 9
    title because buyers exposed to possible litigation from other
    homeowners).     Thus, West Knox’s statement in the warranty deed
    that no encumbrances existed other than property taxes was a
    misrepresentation.
    Although the evidence does not suggest that West
    Knox knowingly made the subject misrepresentation, the
    evidence does preponderate that West Knox made this
    representation negligently.     West Knox was acting in the
    course of its business of selling houses when it represented
    to the Reeds that the property was free from encumbrances
    except property taxes.     Furthermore, the evidence
    preponderates that West Knox failed to exercise reasonable
    care in making this representation.     According to Wally
    Conard, president of West Knox, the encroachment occurred when
    the bulldozer operator began excavating from the wrong
    surveying pin.     Mr. Conard testified that he did not discover
    the encroachment until six months after the Reeds purchased
    the house.     However, the eye of a trained professional such as
    Mr. Conard should have recognized from a cursory examination
    of the survey that the house encroached into the setback area.
    We find and hold that Mr. Conard was negligent in failing to
    discern the violation of the sideline setback requirement and
    in making a representation in the deed to the effect that no
    such violation existed.
    When questioned at trial about the survey, Mr. Reed
    Page 10
    explained why neither he nor his wife noticed what is arguably
    an indication on the survey that the northeast corner of the
    house is one foot away from the eastern side line:
    Q:   Can you explain how you didn’t see
    that? It’s fairly clear on here it
    appears to me.
    A:   It is if you are looking for it.
    Q:   Well, did you take any time to examine
    the survey?
    A:   I did not try to rectify the survey
    with the other statements on the survey.
    I recognize it as my property. It says
    right here the building setbacks are five
    feet, [sic] must comply with building
    setbacks. Couldn’t have conflicting
    information on a survey.
    It is our judgment that the evidence supports a finding that
    West Knox made a negligent misrepresentation which violated
    the Act.
    IV.
    A.
    Although the parties do not dispute the existence of
    a setback violation as the house now stands, the parties do
    dispute the effect of the violation on the property and how to
    remedy the problems created by it.
    The evidence presented at trial preponderates that
    Page 11
    the setback violation adversely affects the marketability of
    the house.    The plaintiffs’ expert, attorney Stanley Roden,
    testified that the title is not marketable because of the
    violation.    Dwight Sharp, vice-president of the bank that
    financed the Reeds’ purchase, admitted on cross-examination
    that the violation “would have some bearing on” selling the
    property.
    Although the violation is not visually apparent in
    the property’s current state, the violation would become very
    obvious if, as the Reeds’ neighbor proposes, a fence was
    erected along the property line.    With a fence along or near
    the property line, it would be obvious that the Reeds’ house
    is too close to the line.    Furthermore, Mr. Reed testified
    that one cannot move from the front of the property to the
    rear without trespassing on his neighbor’s property.     Thus, it
    is apparent from the evidence that the violation affects the
    aesthetic value and marketability of the Reeds’ house.
    West Knox argues that any effect on the house’s
    marketability could be resolved by amending the subdivision
    restrictions to require setback lines in compliance with the
    Knox County zoning requirements.    Although the county’s zoning
    ordinance also requires a minimum setback line of five feet,
    that ordinance -- unlike the subdivision restrictions -- does
    not prohibit a patio within the setback area.    Thus, if, as
    West Knox proposes, the corner of the house is removed and a
    patio created from the exposed concrete slab, the Reeds’ house
    Page 12
    would no longer be in violation of any setback requirement.
    We do not find West Knox’s proposed remedy to be a
    feasible one.   Although a variance or an amendment to the
    subdivision restrictions might technically resolve the
    violation, such actions would not alleviate the aesthetic
    problems which ultimately affect the house’s marketability.
    Furthermore, the Reeds would end up with a house which is
    irregularly shaped instead of the rectangular house they
    purchased.   The “lopping off” of the offending corner may
    remedy the setback violation but it would leave a house that
    is unappealing to its owners and most likely undesirable to
    prospective purchasers.
    We recognize that, in some cases, a violation of a
    setback restriction may be so minor as to warrant an award of
    only nominal damages.     For example, in Womack v. Ward, 
    186 S.W.2d 619
     (Tenn.App. 1944), a restrictive covenant prohibited
    any building from being nearer than four feet to a common
    driveway shared by the plaintiff and the defendant.     The
    defendant’s house encroached eight inches into the setback
    area, and the plaintiff brought an action for violation of the
    restrictive covenant.     We held that
    [t]he record does not contain the
    slightest evidence that such encroachment
    has depressed either rental or sales value
    of this property. In short we have a
    technical breach of the quoted agreement
    but of such insignificant nature as to be
    Page 13
    unnoticed for a year the house was under
    construction.
    
    Id. at 620
    .    Because no actual damages were shown, we awarded
    only nominal damages to the plaintiff.     
    Id.
    However, cases such as Womack are distinguishable
    from the instant case.    First, the evidence before us
    preponderates that the violation has an adverse effect on the
    marketability, or sales value, of the Reeds’ house.       Second,
    the setback violation in the instant case was more than a mere
    technical violation; the violation resulted in the Reeds
    purchasing a house that was different from that which was
    represented to them.     The Reeds received a house which does
    not conform with the subdivision’s restrictive covenants, thus
    possibly subjecting them to litigation in the future.       See
    Benton v. Bush, 
    644 S.W.2d 690
    , 692 (Tenn.App. 1982)(“
    Restrictions to protect the beauty of the neighborhood, value
    of the property, and uniformity are covenants...enforceable by
    the owner of any of the lots so protected by the restrictive
    covenants.”)    This is not a case for nominal damages.    The
    Reeds have sustained real damages as a result of West Knox’s
    violation of the Act.
    Page 14
    B.
    We now turn to the issue of the measure of damages.
    Marvin House, an engineering consultant, testified as an
    expert witness for the Reeds.    In his opinion, removing only
    the offending corner would disturb the aesthetic value of the
    house.    Thus, he concluded, the most practical solution would
    be to sever the eastern end of the building, including the
    driveway, by approximately four feet.    Mr. House testified
    that this approach would bring the house within the setback
    requirement and would avoid an irregularly-shaped structure.
    He estimated that the cost to do the needed modification would
    be in the range of $29,500 to $31,500.
    West Knox presented the testimony of James Nicely,
    the builder of the Reeds’ house.     He proposed remedying the
    setback violation by removing 31 square feet of the laundry
    room and creating an uncovered patio from the exposed concrete
    slab.    Mr. Nicely estimated that the cost of removing the
    corner of the house and leaving an uncovered patio would be
    $2,347.16.
    We think that the proper measure of damages must
    take into account the effect that the setback violation has on
    the house’s aesthetic value.    See Edenfield v. Woodlawn Manor,
    Inc., 
    462 S.W.2d 237
    , 240 (Tenn.App. 1970).    In Edenfield, the
    purchaser of a condominium sued the developer because the
    Page 15
    installation of air conditioning ducts did not comply with the
    contract specifications.       In awarding the plaintiff the full
    cost of replacing the air conditioning ducts, we referred to
    13 Am.Jur.2d Building and Construction Contracts § 79 (1964):
    The fundamental principle which underlies
    the decisions regarding the measure of
    damages for defects or omissions in the
    performance of a building or construction
    contract is that a party is entitled to
    have what he contracts for or its
    equivalent.
    *     *    *
    As a general rule, the measure of damages
    is the cost of correcting the defects or
    completing the omissions, rather than the
    difference in value between what ought to
    have been done in the performance of the
    contract and what has been done, where the
    correction or completion would not involve
    unreasonable destruction of the work done
    by the contractor and the cost thereof
    would not be grossly disproportionate to
    the results to be obtained. On the other
    hand, the courts generally adhere to the
    view that if a builder or contractor has
    not fully performed the terms of the
    construction agreement, but to repair the
    defects or omissions would require a
    substantial tearing down and rebuilding of
    the structure, the measure of damages is
    the difference in value between the work
    if it had been performed in accordance
    with the contract and that which was
    actually done, or (as it is sometimes
    said) the difference between the value of
    the defective structure and that of the
    structure if properly completed. Despite
    this latter rule, however, there is some
    authority to the effect that damages for a
    contractor’s breach of a contract to
    construct a dwelling, where it is not
    constructed in accordance with the plans
    and specifications, are the amount
    required to reconstruct it to make it
    conform to such plans and specifications,
    Page 16
    rather than the difference in loan or
    market value on the finished dwelling,
    since unlike a commercial structure, a
    dwelling has an esthetic value and must be
    constructed as the owner wants it, even
    though the finished dwelling may be just
    as good.
    Edenfield, 
    462 S.W.2d at
    241 (citing 13 Am.Jur.2d Building and
    Construction Contracts § 79 (1964)).    We find the rationale of
    Edenfield to be persuasive here.    We therefore affirm the
    trial court’s award of damages based upon the cost of
    correcting the setback violation.
    V.
    A.
    The Act provides that a court may award attorney’s
    fees upon finding a violation of its terms.   T.C.A. §
    47-18-109(e)(1) (1995).   We review the award of attorney’s
    fees under an abuse of discretion standard.    See Haverlah v.
    Memphis Aviation, Inc., 
    674 S.W.2d 297
    , 306 (Tenn.App. 1984).
    In the instant case, we find no abuse of discretion in the
    trial court’s threshold decision to award attorney’s fees.
    West Knox challenges the amount of fees awarded in
    this case.   Specifically, West Knox argues that documentation
    of an attorney’s time spent on a case is a “traditional
    requirement” of recovering such fees.
    Page 17
    “While it is preferable to prove the reasonableness
    of such fees through the affidavit of the attorney doing the
    work, the Court can determine a reasonable fee upon
    consideration of all facts and circumstances presented by the
    record.”   Hennessee v. Wood Group Enters., Inc., 
    816 S.W.2d 35
    , 37 (Tenn.App. 1991).
    The Reeds filed a motion requesting an award of
    attorney’s fees under the Act:
    While the attorney has a belief that he
    has more than fifty (50) hours of his time
    devoted to the file in the representation
    of Plaintiffs in the protection of their
    interest, he asked Plaintiffs to seek for
    him an award of $7,500.00 as an
    appropriate fee to be paid by Defendants
    to the Plaintiffs as their attorney fees.
    The trial court awarded plaintiffs $5,000 in attorney’s fees.
    We do not find this to be an unreasonable amount based upon
    the attorney’s assertion that he spent more than fifty hours
    on the case.   This issue is found adverse to the appellant.
    B.
    West Knox also challenges the chancellor’s award of
    $2,018.10 in discretionary costs to the Reeds.   Specifically,
    West Knox contests the award of $385.75 for the costs of
    court-ordered mediation.
    “While reasonable and necessary costs in the
    Page 18
    preparation and trial of a lawsuit may be assessed as
    discretionary costs under T.R.C.P. 54.04(2), the awarding of
    such costs is a discretionary matter with the trial court.”
    Hodges v. S.C. Toof & Co., 
    833 S.W.2d 896
    , 902 (Tenn. 1992).
    Rule 54.04(2), Tenn.R.Civ.P., defines the
    discretionary costs which are allowable as
    reasonable and necessary court reporter
    expenses for depositions or trials,
    reasonable and necessary expert witness
    fees for depositions or trials, and
    guardian ad litem fees....
    
    Id.
       We cannot say that the trial court abused its discretion
    in awarding discretionary costs for deposition expenses, court
    reporter expenses, and expert witness fees.   While an award
    for the costs of mediation is not expressly authorized under
    Rule 54.04(2), we find that such an award is permitted under
    Section 7 of Rule 31 of the Rules of the Supreme Court:
    The costs of any alternative dispute resolution
    proceeding, including the costs of the services
    of the Rule 31 dispute resolution neutral, at
    the neutral’s request, may be charged as court
    costs. The court may in its sound discretion
    waive or reduce costs of an alternative dispute
    resolution proceeding .
    In the instant case, it appears that the “neutral” billed for
    his mediation services.   This is the only reasonable
    explanation for the fact that the Reeds’ attorney seeks
    Page 19
    reimbursement for such a charge.    We find that billing by the
    neutral is tantamount to “the neutral’s request” as set forth
    in Rule 31.
    C.
    Finally, the Reeds contend that this case should be
    remanded for consideration of an additional award of attorney’s
    fees incident to the defense of this appeal.    We do not find
    an award of fees on appeal to be appropriate in this case.
    Certainly, this appeal is not frivolous in nature.    See T.C.A.
    §   27-1-122 (1980).
    Page 20
    VI.
    The judgment of the trial court is affirmed.    Costs
    on appeal are taxed to the appellant.   This case is remanded
    to the trial court for the enforcement of the judgment, and
    for collection of costs assessed below, all pursuant to
    applicable law.
    __________________________
    Charles D. Susano, Jr., J.
    CONCUR:
    ________________________
    Houston M. Goddard, P.J.
    ________________________
    William H. Inman, Sr.J.
    Page 21