Akilah Louise Wofford v. M.J. Edwards & Sons Funeral Home, Inc. , 528 S.W.3d 524 ( 2017 )


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  •                                                                                           03/29/2017
    IN THE COURT OF APPEALS OF TENNESSEE
    AT JACKSON
    February 15, 2017 Session
    AKILAH LOUISE WOFFORD, ET AL. v. M.J. EDWARDS & SONS
    FUNERAL HOME INC., ET AL.
    Appeal from the Chancery Court for Shelby County
    No. CH140197     Jim Kyle, Chancellor
    No. W2015-02377-COA-R3-CV
    This appeal arises from the certification of a class. Numerous individuals (“Plaintiffs”),
    some next of kin and some who had contracted for funerals of loved ones, filed suit
    against certain funeral homes (“Defendants”) in the Chancery Court for Shelby County
    (“the Trial Court”). Plaintiffs alleged that the funeral homes abandoned human remains
    to an unlicensed cemetery, Galilee Memorial Gardens (“Galilee”), where the remains
    were disposed of improperly. Plaintiffs sought to bring their claims, which include
    breach of contract and a request for equitable relief, as a class. After a hearing, the Trial
    Court granted class certification. Defendants appeal to this Court. We find and hold,
    inter alia, that the Trial Court did not abuse its discretion, and we find no error by the
    Trial Court in granting class certification. We affirm the judgment of the Trial Court.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court Affirmed;
    Case Remanded
    D. MICHAEL SWINEY, C.J., delivered the opinion of the court, in which J. STEVEN
    STAFFORD, P.J., W.S., and ARNOLD B. GOLDIN, J., joined.
    Thomas P. Cassidy, R. Scott Vincent, and, Steve N. Snyder, Memphis, Tennessee, for the
    appellant, N.H. Owens & Son Funeral Home, Inc.
    John R. Branson and Jacob A. Dickerson, Memphis, Tennessee, for the appellants, M.J.
    Edwards & Sons Funeral Home, Inc., M.J. Edwards-Whitehaven Chapel, Inc. d/b/a M.J.
    Edwards Whitehaven Funeral Chapel, and M.J. Edwards Hillside Chapel, Inc. d/b/a M.J.
    Edwards Funeral Home Stage Road Chapel.
    Andrew H. Owens, Memphis, Tennessee, for the appellant, Millington Funeral Home,
    Inc.
    David J. Cocke, Memphis, Tennessee, for the appellant, N.J. Ford and Sons Funeral
    Home, Inc.
    Albert G. McLean and Kevin D. Bernstein, Memphis, Tennessee, for the appellant,
    Christian Funeral Directors, Inc.
    Richard Sorin and R. Scott McCullough, Memphis, Tennessee, for the appellants, James
    E. Herndon, III individually and d/b/a J.E. Herndon Funeral Home, LLC; R.S. Lewis &
    Sons Funeral Home, LLC and J.A. Lofties Funeral Home and James F. Lofties.
    Garrett M. Estep, Memphis, Tennessee, and, Jason A. Lee, Nashville, Tennessee, for the
    appellant, Harrison’s Funeral Home, Inc.
    Dawn Davis Carson, Russell B. Jordan, and, Hal S. (Hank) Spragins, Jr., Memphis,
    Tennessee, for the appellant, SLS, LLC d/b/a Superior Funeral Home Hollywood Chapel.
    Robert A. Talley, Memphis, Tennessee, for the appellants, Preston Jefferson, Individually
    and d/b/a Jefferson Mortuary.
    Kathryn E. Barnett, Nashville, Tennessee, for the appellee, Akilah Louise Wofford.
    OPINION
    Background
    Plaintiffs filed suit against Defendants alleging that the defendant funeral homes
    wrongly abandoned the remains of Plaintiffs’ loved ones at an unlicensed cemetery,
    Galilee, through a period from 2011 to 2014. The purported number of burials during the
    relevant period is 1,288. Galilee is alleged to have used improper methods in disposing
    of human remains, including burying multiple bodies in a single grave and crushing
    caskets with a backhoe in order to make room for more burials in a grave. A receiver
    was appointed for Galilee.
    Plaintiffs filed their first class action complaint in February 2014 in the Trial
    Court. There are two categories of Plaintiffs: those who signed contracts with the funeral
    homes and next of kin who did not sign a contract. Plaintiffs filed a series of amended
    complaints, ultimately stating a number of specific causes of action including breach of
    contract, breach of fiduciary duty, reckless and negligent mishandling of remains, and a
    request for equitable relief in the form of location and identification of the loved one’s
    remains. Defendants argued throughout that they are separate entities from Galilee, that
    they conduct funerals not burials, and that they have no additional duty either contractual
    -2-
    or otherwise beyond entrusting the remains to the cemetery, after which the remains
    become the cemetery’s responsibility. Plaintiffs’ theory, on the other hand, rests upon an
    argument that Defendants did have a duty to ensure a proper burial after the remains had
    been handed over to the cemetery. This appeal is not dispositive of the merits as it
    concerns only the questions of jurisdiction, standing, and whether class certification was
    appropriate.
    In November 2015, following a hearing, the Trial Court entered a detailed order
    granting class certification, stating as follows, in relevant part:
    B. PROPOSED CLASS DEFINITION
    The named Plaintiffs moved this Court for certification pursuant to
    Tenn. R. Civ. P. 23 of a class of families affected by the events at Galilee,
    defined as:
    All those who are or were next of kin1 of any decedent
    delivered to Galilee for burial from January 1, 2011 through
    January 31, 2014; and
    all persons or entities who were parties to any contract with
    any defendant regarding funeral arrangements for a decedent
    who was delivered to Galilee for burial from January 1, 2011
    through January 31, 2014.
    The class is defined to exclude any class member who timely elects to be
    excluded from the class, and any class member who has obtained other
    legal representation and has commenced a separate lawsuit as of the date of
    certification. However, any potential class member who is participating in a
    separate lawsuit may elect to join the class. The class excludes the
    defendants, including any parent, subsidiary, affiliate or controlled person
    of these entities and their officers, directors, agents, employees and
    members of their immediate families; and the judicial officers to whom this
    case is assigned, their staff, and the members of their immediate families.
    ***
    1
    Next of kin for purposes of this class is defined pursuant to Akers v. Buckner-Rush Enterprises, Inc., 
    270 S.W.3d 67
    (Tenn. Ct. App. 2007).
    -3-
    D. THE COURT’S FINDINGS
    The Court finds that this case meets the requirements for class
    certification under Rule 23.01 and Rule 23.02.
    I. NUMEROSITY
    Under Tenn. R. Civ. P. 23.01, class certification is appropriate where
    the class is so numerous that joinder of all members is impractical. When
    class size reaches substantial proportions, the impracticability of joinder
    requirement is usually satisfied by the number alone. In re Am. Med. Sys.
    Inc., 
    75 F.3d 1069
    , 1079 (6th Cir.1996), see also Isabel v. Velsicol Chem.
    Corp., 
    2006 WL 1745053
    , at *3-4 (W.D. Tenn. 2006) (Hon. Bernice
    Donald). Thus, when the number of class members exceeds forty, the
    numerosity requirement is generally deemed satisfied, Ham. v. Swift
    Transp. Co., Inc., 
    275 F.R.D. 475
    (W.D.Tenn. 2011) (citations omitted).
    Other factors to consider include the need to avoid a multiplicity of actions
    and the interests of judicial economy. 
    Id. Plaintiffs have
    the burden of
    establishing the number of the members of the class and also that joinder is
    not practicable. Albriton v. Hartsville Gas Co., 
    655 S.W.2d 153
    , 155
    (Tenn. Ct. app. 1983) (citing Cash v. Swifion Land Corp., 
    434 F.2d 569
    ,
    571 (6th Cir. 1970)).
    Galilee’s records indicate that, from January 1, 2011 through
    November 2, 2013, some 1,288 decedents were buried at Galilee. In total,
    this case’s class includes the next of kin of hundreds of decedents who were
    to be buried at Galilee between January 1, 2011 through January 31, 2014,
    as well as the individuals who contracted for the funeral services for those
    decedents. Defendants deny that joinder is impractical, arguing that a very
    large percentage of potential Plaintiffs have already been named and
    successfully joined in both this case and the related matters of the Chancery
    Court Part III Stevens case and the Circuit Court Anderson case. Defendants
    further argue that Plaintiffs have failed to meet their burden of providing
    specific, identifiable evidence or proof to show that joinder is
    impracticable.
    The Court finds that Plaintiffs have effectively met their burden of
    providing specific, identifiable evidence or proof to show that joinder is
    impracticable. It is undisputed that there are at least 1,288 deceased
    individuals in the purported class, some of whom are part of this lawsuit
    and some of whom are not. Therefore, the Court finds the Plaintiffs’
    -4-
    argument that the class is too numerous for practicable joinder to be well-
    taken.
    II. COMMONALITY
    Tenn. R. Civ. P. 23.01(2) requires that, for certification of a class,
    there must be questions of law or fact that are common to the class; the
    commonality test is qualitative rather than quantitative. Robinson v. EMI
    Music Distribution Inc., 
    1996 WL 49551
    , at *1 (Circuit Court of
    Tennessee, 2015). Where a common course of wrongful conduct is alleged,
    commonality is most easily demonstrated. Sterling v. Velsicol Chemical
    Corp., 
    855 F.2d 1188
    , 1197 (6th Cir.1988), see also Newberg on Class
    Actions, § 3.10 (“When the party opposing the class has engaged in some
    course of conduct that affects a group of persons and gives rise to a cause of
    action, one or more elements of that cause of action will be common to all
    of the persons affected . . . .”). A common nucleus of facts is usually
    enough to satisfy the commonality requirement of Rule 23.01(2). Robinson,
    
    1996 WL 495551
    , at *2. Finally, separate issues of law and fact regarding
    damages do not negate class action certification. 
    Meighan, 924 S.W.2d at 637
    .
    Defendants argue that the commonality bar is not met by Plaintiffs
    because each claim of the proposed class representatives will require
    extensive, individualized proof. However, in this case, regardless of
    whether it was Plaintiff family member or some other authorized person on
    Plaintiffs’ behalf who contacted and met with the Defendant funeral home,
    all Plaintiffs came away with the same basic understanding that the
    Defendant would provide appropriate funeral services. Furthermore, all
    members of the proposed class have been victims of a common course of
    conduct: they suffered the death of a loved one, they entrusted their loved
    one’s remains with a funeral home Defendant for the purpose of providing
    a respectful and lawful final disposition by burial at Galilee, and they relied
    upon contracts they entered with the funeral homes based upon:
    the uniform contractual duties owed by the funeral home
    Defendants;
    the uniform fiduciary duties owed by the Defendants to these
    families;
    -5-
    the uniform standard of care applicable to the funeral homes
    and to the Galilee Defendants;
    the uniform elements of the common law tort of mishandling
    of remains; and
    the uniform conduct on the part of the funeral home
    Defendants of abandoning the remains at Galilee.
    Plaintiffs’ breach of contract claims present numerous common questions,
    questions that lie at the heart of each of the claims. Regardless of any
    differences between the agreements made between the various Plaintiffs
    and various Defendants (whether these agreements were written, oral, or
    “handshake” in nature), the respective Plaintiffs came away from meeting
    the respective Defendant funeral homes with the understanding that there
    would be a proper disposition of the decedent remains. While the exact
    duty of the Defendant funeral homes and whether such duty was breached
    is disputed, there is no dispute that the contracts between the funeral home
    Defendants and each and every class representative and class member
    included a federally-required line item for “Basic Services of a Funeral
    Director.” Therefore, central to the breach of contract claims of each and
    every class representative and the class member is the common question of
    whether “Basic Services of a Funeral Director and Staff” includes the
    supervision and ensuring of the proper, lawful final disposition of the
    remains. It is clear that, at the beginning of the process, pursuant to the
    Tenn. Code Ann. § 62-5-101(6) (A), the funeral home takes possession of
    the remains, and then, at some point in time, the duty to provide a proper
    burial shifts to the cemetery. Tennessee law further mandates that, “no
    employee or member of any firm or corporation shall engage in the care,
    preparation, disposal or burial of dead bodies ... unless the employee or
    member is a licensed funeral director.” Tenn. Code. Ann § 62-5-313(a). In
    fact, the Board of Funeral Directors has issued civil penalties for funeral
    homes that “conducted committal and internment service of the decedent
    without employing the services of a funeral director licensed to conduct
    services in Tennessee,” and “conduct[ing] committal and interment
    services in Tennessee without a Tennessee funeral director present and in
    charge of the services.” Ex. 3, Civil Penalties.
    -6-
    The common question of what obligations, if any, federal and state
    regulations impose on funeral directors regarding the burial of remains
    must be answered for each and every class member and class
    representative.
    Therefore, the Court finds that the requirement of commonality is
    met in that each Plaintiff had the same common expectation for what was
    going to happen with the deceased, and that expectation was that the body
    would be, with certainty, properly managed. Certainty is the very thing
    these Plaintiff families contracted for with these Defendants. As set forth in
    the expert witness disclosure for Shun Newbern:
    It is recognized in the profession that learning that there is
    any uncertainty about the treatment of or final resting place of
    a loved one’s remains reasonably and expectedly disrupts the
    grief process and causes serious emotional distress. The
    foundation of a funeral professional’s services is providing
    families with certainty that they have entrusted their loved
    one's remains to professionals who will care for, protect and
    ultimately provide for the disposition of the remains in a
    lawful, dignified, appropriate manner. In the case of a
    traditional casketed burial, this includes ensuring the remains
    are laid to rest in a meaningful place permanently, for the
    family and for future generations. Learning that the location
    of the remains is uncertain or unknown, losing the certainty
    that a loved one’s remains were treated at all times with the
    utmost dignity and/or learning that those who came into
    contact with the remains demonstrated disrespect and
    disregard for the remains is devastating, leading to expected
    and reasonable emotions of violation and betrayal, as well as
    guilt, worry, disappointment, inadequacy and failure.
    Ex. 4, at 8. Likewise, licensed funeral director Charles Crawford’s
    disclosure explains:
    The loss of certainty about the honor, dignity and respect a
    loved one’s remains were provided and the loss of certainty
    about the final resting place of a loved one’s remains are
    serious emotional harms. Certainty and respect are exactly
    what the bereaved seek when entrusting the remains of their
    -7-
    loved one to a funeral professional and are exactly what the
    bereaved need in the grieving process.
    III. TYPICALITY
    Under Tenn. R. Civ. P. Rule 23.01(3), a class can only be certified if
    the claims of the class representatives are typical of the claims of the class
    members. A class representative’s claim is typical if it arises from the same
    event, practice or course of conduct that gives rise to the claims of the other
    class members and if his claims are based on the same legal theory.
    
    Freeman, 229 S.W.3d at 703
    (citing In re Am. Med. Sys., Inc., 
    75 F.3d 1069
    , 1082 96th Cir. 1996). The claims and defenses do not have to be
    identical, so long as a common element of fact of law exists between the
    claims. Ham, 
    275 F.R.D. 475
    , at 484-485. A class representative’s claims
    are typical when there is a common element of fact or law, even if the
    claims do not involve the same facts or law. 
    Freeman, 229 S.W.3d at 703
    .
    The essence of the typicality requirement is ensuring that the class
    representative’s interests are aligned with those of the representative group,
    such that the named Plaintiff will also advance the interests of the class
    members. Roberts v. McNeill, 
    2011 WL 662648
    , at * 6 (Tenn. Ct. App.
    2011). Thus, when the class representatives will have to prove essentially
    the same elements as the remainder of the class, typicality should be found,
    notwithstanding factual differences between various members of the class.
    Robinson, 
    1996 WL 495551
    , at * 3 (Tenn. Circuit Court, 1996) (citing
    Brown v. Cameron-Brown Co. [1982-2 TRADE CASES ¶ 64,874], 
    92 F.R.D. 32
    , 38 (E.D.Va.1981).
    While Defendants respectively argue factual difference between
    their relationships with purported class representatives, it is clear that
    regardless of the particular facts of each burial, each burial was to be done
    at Galilee, making each experience by the family members typical of each
    other. Further, none of the individual differences between the burials are
    material to the legal theories underlying these cases, nor are they relevant to
    the Defendants’ practices and course of conduct that gives rise to the class
    members’ claims. There were uniform contractual, fiduciary, statutory and
    professional duties owed by each of the Defendants. For the funeral home
    Defendants, there was a uniform course of conduct in delivering remains to
    Galilee. The families’ individual details are irrelevant to the underlying,
    pivotal common questions surrounding the nature and scope of the
    Defendants’ contractual, fiduciary, professional and statutory duties,
    -8-
    whether those duties were breached, the common defenses, and the
    equitable relief sought by the Plaintiffs. Thus, the Court finds that the class
    representative’s claims are typical of the claims of the class members.
    IV. ADEQUACY OF REPRESENTATION
    Finally, Tenn. R. Civ. P. 23.01(4) requires that the representative
    Plaintiffs will fairly and adequately protect the interests of the class. To
    meet this criterion, the class representatives must have common interests
    with the unnamed class members and it must appear that the class
    representatives will vigorously prosecute the case and protect the interests
    of the class through qualified counsel. Senter v. General Motors Corp., 
    532 F.2d 511
    , 525 (6th Cir.) cert. denied, 
    429 U.S. 870
    (1976), see also
    Robinson, 
    1996 WL 495551
    , at *3.
    The adequacy requirement is met in this case, as the named
    Plaintiffs’ interests are united with those of the class they seek to represent,
    and the counsel they have retained to bring this litigation are competent and
    experienced in the field of complex civil litigation, including class actions
    and the prosecution of desecration and mishandling of remains claims.
    The named Plaintiffs’ interests are co-extensive with those of the
    class. They, like the class members, suffered direct injury to their legal
    rights when their loved ones’ remains were delivered to a cemetery that
    Plaintiffs allege mishandled, stacked, crushed and lost remains. They share
    the class members’ interest in obtaining the requested compensatory and
    punitive damages, and the requested equitable relief from the Defendants.
    In no way are any of the named Plaintiffs’ interests antagonistic to those of
    the class. They will fairly and adequately represent the class’ interests as
    this litigation proceeds.
    Further, it is undisputed that undersigned counsel are members in
    good standing of the Tennessee bar and have a background in prosecuting
    complex and class action lawsuits. The Court finds that undersigned
    counsel are more than capable of providing adequate representation for the
    purported class.
    V. TENN. R.CIV.P. 23.02(2)
    Certification of a class action under Rule 23.02(2) is appropriate
    where “the party opposing the class has acted or refused to act on grounds
    -9-
    generally applicable to the class, thereby making appropriate injunctive
    relief or corresponding declaratory relief with respect to the class as a
    whole.” This Rule applies in cases in which injunctive or declaratory relief
    is the predominate relief sought. 
    Meighan, 924 S.W.2d at 636
    .
    The Complaint contains claims for both damages and equitable
    relief. This Court need not determine whether legal or equitable claims
    predominate, or certify all claims under a single subsection of Rule 23. The
    Court may treat each claim individually and certify under Rule 23.02(2)
    only those claims in which equitable relief predominate under the
    provisions of Rule 23.03(4). See Bolin v. Sears, Roebuck & Co., 
    231 F.3d 970
    , 976 (5th Cir. 2000); Jefferson v. Ingersoll Int’l, Inc., 
    195 F.3d 894
    ,
    898-99 (7th Cir. 1999).
    While Defendants allege that equitable relief, and not damages, must
    be the primary demand for a class action to be suitable, the Court agrees
    with the Plaintiff that the equitable relief sought in this case is particularly
    suited to class treatment, because it must be undertaken on behalf of all
    families whose loved ones’ remains were delivered for burial at Galilee to
    be effective. The historical purpose of Rule 23.02(2) certification is to bind
    all those presently or subsequently interested in the subject matter to the
    final decree. Additionally, the need for equitable remedy has arisen from
    the Defendants’ actions with regard to the class as a whole. Accordingly,
    certification of the Plaintiffs’ claims for equitable relief is appropriate under
    Rule 23.02(2).
    VI. TENN. R. Civ. P. 23.02(3)
    Under Tenn. R. Civ. P. 23.02(3), class certification is appropriate
    when common questions of fact or law predominate over any individual
    questions and a class action is superior to other available methods for the
    fair and efficient adjudication of the controversy. The Court finds that this
    case meets both criteria.
    • Common Issues Predominate
    “Considering whether ‘questions of law or fact common to class
    members predominate’ begins, of course, with the elements of the
    underlying cause of action.” Erica P. John Fund, Inc. v. Halliburton Co.
    (Halliburton 1), 
    563 U.S. 804
    , 
    131 S. Ct. 2179
    , 2184 (2011). To satisfy the
    predominance requirement, a Plaintiff must establish that issues that are
    -10-
    subject to generalized proof and thus applicable to the class as a whole
    predominate over those issues that are subject to only individualized proof.
    Beattie v. Century Tel.. Inc., 
    511 F.3d 554
    , 564 (6th Cir. 2007).
    Significantly, Rule 23 requires a showing that questions common to the
    class predominate, not that those questions will be answered, on the merits.
    in favor of the class. Rockos v. Procter & Gamble Co., 
    2015 WL 4978712
    ,
    at *18 (6th Cir. 2015) (citing 
    Amgen, 133 S. Ct. at 1191
    ). A failure of proof
    on any of the common elements of one of the class claims would not result
    in individual questions predominating the litigation, but instead would end
    the claim. 
    Id. It is
    well established that the existence of separate issues of law and
    fact, particularly regarding damages, do not negate class certification.
    Meighan, at 637, see also 
    Ham, 275 F.R.D. at 487-488
    . Even if separate
    factual issues of individual damages remain, common legal and factual
    issues, including the nature of the claim and of the relief, can predominate.
    
    Id. Moreover, class
    certification should not be denied merely because some
    class members may be subject to individual defenses. 
    Beattie, 511 F.3d at 564
    , see also City of Goodlettsville v. Priceline.com, Inc., 
    267 F.R.D. 523
    ,
    533 (M. D. Tenn. 2010).
    Defendants argue that mass torts are inappropriate for class
    certification. While Plaintiffs agree that some tort cases have been found
    inappropriate for class treatment, Plaintiffs maintain that cases involving
    the widespread desecration and mishandling of remains are uniquely
    appropriate for class certification. Unlike some types of tort cases,
    widespread mishandling of remains cases involve core, predominant
    common questions, including the existence and scope of contractual,
    professional and regulatory duties owed to grieving families. These cases
    also present common defenses - such as blaming the State and arguing
    about the level of proof required of what befell each decedents’ remains. In
    addition, mishandling of remains cases do not present a myriad of
    complicated, individual medical and toxicological causation defenses.
    Instead, while the amount of damages is an individual issue, it has long
    been recognized that desecration and mishandling of remains reasonably
    and expectedly causes significant suffering and emotional distress. Hill v.
    Travelers Ins. Co., 
    294 S.W. 1097
    , 1098 (Tenn. 1927).
    For these reasons, and contrary to the Defendants’ assertions, the
    circumstances of this case are particularly appropriate for class
    certification.
    -11-
    To summarize, some of the common questions that
    predominate this litigation include:
    whether the Defendants had a contractual or professional duty
    to ensure and supervise the burial of the remains,
    whether the Defendants breached any such duties,
    whether the Defendants breached any fiduciary duties in their
    conduct,
    whether the Defendants had a statutory duty to ensure and
    supervise the burial of the remains,
    whether the Defendants breached any such duty,
    whether the Defendants’ conduct constituted mishandling of
    remains,
    whether the class members may recover despite the fact that
    the Defendants actions have left them without knowledge of
    the specific mishandling that befell their loved ones’ remains,
    whether the funeral home Defendants are directly or
    vicariously liable for the actions of the Galilee Defendants,
    whether the injuries to the class representatives and class
    members was a reasonably foreseeable harm,
    whether and to what extent the State of Tennessee should
    share fault,
    whether the Defendants would be unjustly enriched by
    retaining the benefits conferred upon them under the
    circumstances, and
    whether and to what equitable relief the class is entitled.
    The answers to these common questions do not vary based on the
    sorts of differences that are inherent in the uniqueness of every death, and
    -12-
    of every grieving family. The Plaintiffs’ claims are not differentiated by
    such factors as the individual class member’s relationship to the decedent,
    the particulars of the ceremony for the decedent’s remains, whether the
    payment to Galilee was delivered by the family directly or through the
    funeral home, the number of times a family went to visit Galilee after the
    burial, or the amount of time that has passed since the decedent’s death.
    None of these variables has any bearing upon the funeral home’s duty to
    ensure that the decedent’s remains were treated with the highest degree of
    dignity and respect, or the question of whether the funeral homes’ duties
    included ensuring and supervising the final disposition of the remains.
    Certainly, every family that seeks a funeral home’s services will be unique;
    the funeral home’s contractual, fiduciary, statutory and professional duty to
    those families regarding the disposition of the remains, however, does not
    vary.
    Class certification is appropriate because of the predominance of
    common issues, each of which will be determined based upon common
    proof, expert testimony and legal authority.
    • A Class Action Is Superior
    The Court finds that a class action is the superior method for
    adjudicating this controversy. Importantly, a class action need not be
    perfect; it must merely be the superior method. Tennessee courts recognize
    that class actions are superior where, as here, the Defendants’ liability can
    be determined on a class-wide basis because the claims rest on a single
    course of conduct which is the same for all class members. 
    Freeman, 229 S.W.3d at 706
    . Proceeding with this matter as a class action would be
    superior here because “the common issues will only have to be heard and
    decided once, thereby promoting judicial efficiency.” See City of
    
    Goodleitsville, 275 F.R.D. at 534
    , see also 
    Meighan, 924 S.W.2d at 637
    -
    638 (finding a class action superior because otherwise the matter, “could
    result in hundreds of lawsuits in dozens of courts occupying dozens of
    judges. Inconsistent decisions regarding the trespass and punitive damages
    claims would be likely. Separate appellate decisions with differing results
    are no less likely.”)
    While a major individual issue among each family is the amount of
    emotional damages arising from their claims, the Court finds that these
    damages should be dealt with individually, if necessary, after a trial on the
    common issues of liability.
    -13-
    Other “pertinent” factors for consideration in determining if a class
    action is the superior method for adjudicating the controversy include (a)
    the class members’ interests in individually controlling the prosecution or
    defense of separate actions; (b) the extent and nature of any litigation
    concerning the controversy already begun by or against class members; (c)
    the desirability or undesirability of concentrating the litigation of the claims
    in the particular forum; and (d) the likely difficulties in managing a class
    action. Tenn. R. Civ. P. 23.02(3). These factors weigh in favor of
    certification of a class in this case.
    Regarding the first two factors, it is plain that the vast majority of
    those individuals impacted by this course of conduct prefer to have the
    common issues in their cases resolved through a class action trial. In
    addition to the named Plaintiffs in this action, the families of the more than
    550 decedents filed suit in the Stevens case, explaining that they seek to
    participate as class members in Wofford. Stevens et al. v. JM&M Services,
    Inc. et al., Case No. CH-4-1772, at ¶1-2. Hundreds of additional class
    members have not yet filed suit and thus have indicated no interest in
    controlling this litigation. The small minority of class members who are
    pursuing claims in Circuit Court (less than 15% of the families who have
    filed suit arising from this matter), are not included in the class definition
    — although they would be free to join the class. Even if none of those
    individuals joins this case, proceeding with this class action is still superior
    because this case would still provide the opportunity to avoid hundreds and
    hundreds of individual trials on the common issues.
    Regarding the third factor, concentrating this litigation in this forum
    is desirable because the majority of witnesses, evidence and parties are in
    and around Shelby County, Tennessee, because Galilee cemetery is located
    here, as are the remains that are the subject of this action and because each
    Defendant transacted business here. Furthermore, the Chancery Court has
    the ability to consider the parties claims for equitable relief as well as
    damages.
    Finally, allowing the case to proceed as a class action will not be
    unmanageable. The Court need only consider and apply the laws of one
    State in this matter and the contracts and underlying professional and
    fiduciary obligations of the Defendants are uniform. Further, despite the
    relatively large number of parties, all counsel have worked cooperatively,
    efficiently and effectively to conduct the discovery and motions practice
    -14-
    necessary. Any complications of trying these common issues together in
    one trial would be far outweighed by the prospect of having to conduct
    more than 550 individual trials, over and over again, on the same
    fundamental issues.
    The superiority of a class trial of the common issues in this case is
    especially evident when considering the alternative. The families of more
    the 550 decedents each have claims to pursue. Without a class approach to
    the common questions, they will each need to present and re-present the
    same evidence over and over and over—either in a massive consolidated
    trial, or in hundreds and hundreds of individual trials. Each case would
    present the same contractual terms, the same evidence and argument about
    the statutory, fiduciary and professional obligations of the Defendants.
    Each case would present the same evidence of the conduct of the
    Defendants. Each case would present the same evidence about the scope of
    the discoveries at Galilee, the desecration of remains there and the utter
    lack of any reasonable records for determining where any remains rest, or
    to what treatment any were subjected. Rule 23 provides the tool needed to
    avoid this unnecessary, lengthy drain on the Court’s and the parties’
    resources. With a class trial on the common issues, the common issues at
    the heart of this case can be tried and decided once, with a single judge and
    jury — instead of more than 550 times. For this reason, a class action is the
    superior method for adjudicating this controversy.
    E. CONCLUSION
    Based on the submissions of the parties, the arguments and
    statements of counsel in open court, the Court’s findings, and the entire
    record in this action, the Court finds that Plaintiffs’ Motion for Class
    Certification is well taken and the Court grants the same in its entirety. The
    Court finds that Plaintiffs have shouldered the burden of proof under Rule
    23 in order for a class to be certified.
    (Footnote in original). In May 2016, the Trial Court entered an order on a Rule 60
    motion as follows:
    This cause came before the Court on April 22, 2016, on the Motion
    of M.J. Edwards & Sons Funeral Home, Inc., M.J. Edwards-Whitehaven
    Chapel, Inc. d/b/a M.J. Edwards Whitehaven Funeral Chapel, and M.J.
    Edwards Hillside Chapel, Inc. d/b/a M.J. Edwards Funeral Home Stage
    Road Chapel (referred to collectively hereinafter as “the Edwards Entities”)
    -15-
    for Relief Pursuant to Rule 60.02 (“the Motion”), pursuant to an Order on
    Motion of M.J. Edwards & Sons Funeral Home, Inc. for Limited Remand
    entered by the Court of Appeals on March 1, 2016.
    Having considered the Motion and the Memoranda and Affidavits
    and exhibits submitted in support of and in opposition to the Motion, the
    arguments of counsel, all of the pleadings and materials and oral arguments
    presented for the Plaintiffs’ Motion for Class Certification, and the entire
    record in the cause, the Court finds and decrees as follows:
    1. For the reasons set forth in this Court’s Order Granting Plaintiffs’
    Motion For Class Certification, November 4, 2015, and for the reasons set
    forth by this Court on the record, the transcript of which is attached hereto
    as Exhibit 1, the Edwards Entities’ Motion to Alter or Amend is denied.
    The Court’s Order Granting Plaintiffs’ Motion For Class Certification is
    hereby reaffirmed and all of the Edwards Entities are included in the
    Court’s certified class.
    2. The Court further finds that there are no factual differences as to the
    individual Edwards Entities that would lead to different results on the
    Plaintiffs’ Motion For Class Certification, and thus the Order applies
    equally to each of the Edwards Entities.
    3. The Court further finds and rules that the arbitration clauses contained in
    some or all of the Edwards Entities’ contracts do not make the Edwards
    Entities “outliers” relative to the other Defendants, and do not render the
    claims of Ms. Wofford atypical of the claims of the class members. Nor do
    such clauses impact the predominant, common liability issues underlying
    this litigation.
    4. The Court further finds and rules that Ms. Wofford is an adequate class
    action representative. There has been no prejudice to any party arising from
    Ms. Wofford’s actions or knowledge and her level of understanding of the
    case is about the same as that of other litigants in Shelby County,
    Tennessee.
    Finally, in July 2016, the Trial Court entered an order entitled “Order on Objection to a
    Portion of Plaintiffs’ Designation of Additional Parts of the Record for Appeal Filed June
    13, 2016 and Motion to Strike Filed by the Edwards Entities.” The Trial Court therein
    addressed the issue of standing, stating:
    -16-
    The Court takes notice of Plaintiffs’ arguments, as set forth in the
    pleading entitled Response to Edwards Defendants’ Motion to Alter or
    Amend, and as vocalized by counsel at the hearing, as set forth in the
    transcript of the hearing, a true and correct and genuine copy of which is
    attached hereto and incorporated herein by reference. Specifically,
    Plaintiffs argued that they had submitted and relied upon in their pleadings
    and at the hearing on this matter all of the transcripts at issue in this
    Motion. However, the Court decided not to include these depositions in the
    appellate record because the Court’s ruling was not based upon information
    contained in those transcripts. The Court stated all of the plaintiffs were the
    same irrespective of their status as a contract holder or next of kin with
    regards to the expectation of what was to happen and the appropriate and
    proper disposal of the body. The Court added that no Defendant argued at
    the hearing that the named plaintiffs lacked standing or were not next of kin
    of or contract signatory for services rendered for the decedents. As such,
    the Court did not review the transcripts on this issue. Should that issue be
    raised as a new issue on appeal, the transcripts are available to establish
    standing of each named class representative, including Ms. Wofford. As the
    Court did in the Order entered by the Court on March 1, 2016 regarding an
    earlier issue with the record on appeal, the Court states that should the
    Court of Appeals want to see any of the materials that this Court has
    excluded from the record by way of this Order, the Court of Appeals can so
    notify this Court and the materials will be provided.
    Defendants timely filed an appeal to this Court.2
    Discussion
    Defendants filed multiple briefs raising a number of issues. Accounting for
    redundancy, we consolidate the unique, dispositive issues raised by Defendants as
    follows: 1) whether the Trial Court lacked subject matter jurisdiction; 2) whether
    Plaintiffs lack standing to bring this class action; 3) whether an arbitration clause
    contained in some funeral contracts with MJ Edwards entities defeats commonality for
    purposes of class action; and, 4) whether the Trial Court abused its discretion and erred in
    granting class certification.
    2
    Tenn. Code Ann. § 27-1-125 permits an appeal from a grant or denial of class certification. See Haiser
    v. Haines, No. E2013-02350-COA-R3-CV, 
    2014 WL 7010723
    , at *2 (Tenn. Ct. App. Dec. 12, 2014), no
    appl. perm. appeal filed (“Plaintiffs appealed the denial of class certification to this Court as allowed
    under Tenn. Code Ann. § 27-1-125.”).
    -17-
    This Court previously has articulated the standard of review for a trial court’s
    grant or denial of class certification:
    A trial court’s decision on class certification is entitled to deference.
    See Meighan v. U.S. Sprint Commc’ns Co., 
    924 S.W.2d 632
    , 637 (Tenn.
    1996). The grant or denial of class certification is discretionary, and the
    court’s decision will stand absent abuse of that discretion. 
    Id. (citing Sterling
    v. Velsicol Chem. Corp., 
    855 F.2d 1188
    , 1197 (6th Cir. 1988)). The
    abuse of discretion standard typically applies when a choice exists in the
    trial court among several acceptable alternatives. Lee Med., Inc. v.
    Beecher, 
    312 S.W.3d 515
    , 524 (Tenn. 2010) ( citing Overstreet v. Shoney’s,
    Inc., 
    4 S.W.3d 694
    , 708 (Tenn. Ct. App. 1999)). Because the trial court is
    vested with the responsibility to make that choice, a reviewing court cannot
    second-guess the lower court’s judgment or merely substitute an alternative
    it finds preferable. 
    Id. at 524
    (citations omitted). A reviewing court must
    instead affirm the discretionary decision so long as reasonable legal minds
    can disagree about its correctness. Eldridge v. Eldridge, 
    42 S.W.3d 82
    , 85
    (Tenn. 2001) (citing State v. Scott, 
    33 S.W.3d 746
    , 752 (Tenn. 2000); State
    v. Gilliland, 
    22 S.W.3d 266
    , 273 (Tenn. 2000)). The same principles apply
    here; a trial court’s certification decision must stand if reasonable judicial
    minds can differ about the soundness of its conclusion. Freeman v. Blue
    Ridge Paper Prod., Inc., 
    229 S.W.3d 694
    , 703 (Tenn. Ct. App. 2007)
    (citing White v. Vanderbilt Univ., 
    21 S.W.3d 215
    , 223 (Tenn. Ct. App.
    1999)). “The abuse of discretion standard of review does not, however,
    immunize a lower court’s decision from any meaningful appellate
    scrutiny.” 
    Beecher, 312 S.W.3d at 524
    (citing Boyd v. Comdata Network,
    Inc., 
    88 S.W.3d 203
    , 211 (Tenn. Ct. App. 2002)).
    A trial court’s discretion is not unbounded. Cf. Gulf Oil Co. v.
    Bernard, 
    452 U.S. 89
    , 100, 
    101 S. Ct. 2193
    , 
    68 L. Ed. 2d 693
    (1981). A trial
    court must consider controlling legal principles and relevant facts when
    making a discretionary decision. 
    Beecher, 312 S.W.3d at 524
    (citing
    Konvalinka v. Chattanooga-Hamilton Cnty. Hosp. Auth., 
    249 S.W.3d 346
    ,
    358 (Tenn. 2008); Ballard v. Herzke, 
    924 S.W.2d 652
    , 661 (Tenn. 1996)).
    A trial court abuses its discretion if it (1) applies an incorrect legal standard,
    (2) reaches an illogical or unreasonable decision, or (3) bases its decision
    on a clearly erroneous evaluation of the evidence. Elliott v. Cobb, 
    320 S.W.3d 246
    , 249-50 (Tenn. 2010) (citation omitted); see also Walker v.
    Sunrise Pontiac-GMC Truck, Inc., 
    249 S.W.3d 301
    , 308 (Tenn. 2008)
    (citation omitted). Additionally, a trial court abuses its discretion if it
    “strays beyond the applicable legal standards or when it fails to properly
    -18-
    consider the factors customarily used to guide the particular discretionary
    decision.” 
    Beecher, 312 S.W.3d at 524
    (citing State v. Lewis, 
    235 S.W.3d 136
    , 141 (Tenn. 2007)).
    Appellate courts review a trial court’s discretionary decision to
    determine “(1) whether the factual basis for the decision is properly
    supported by evidence in the record, (2) whether the lower court properly
    identified and applied the most appropriate legal principles applicable to the
    decision, and (3) whether the lower court’s decision was within the range of
    acceptable alternative dispositions.” 
    Id. at 524
    -25 (citing Flautt & Mann v.
    Council of Memphis, 
    285 S.W.3d 856
    , 872-73 (Tenn. Ct. App. 2008)). We
    review the trial court’s legal conclusions de novo with no presumption of
    correctness. 
    Id. at 525
    (citing Johnson v. Nissan N. Am., Inc., 
    146 S.W.3d 600
    , 604 (Tenn. Ct. App. 2004); Boyd v. Comdata Network, Inc., 
    88 S.W.3d 203
    , 212 (Tenn. Ct. App. 2002)). We review the trial court’s
    factual conclusions under the preponderance of the evidence standard. 
    Id. (citations omitted).
    ***
    Rule 23 of the Tennessee Rules of Civil Procedure governs class
    action certification. 
    Walker, 249 S.W.3d at 307
    (citing Hamilton v. Gibson
    Cnty. Util. Dist., 
    845 S.W.2d 218
    , 225 (Tenn. Ct. App. 1992)). The burden
    is on the proponent of class certification to demonstrate that a class action
    is appropriate. 
    Id. This burden
    is two-fold. The proponent must first
    satisfy the numerosity, commonality, typicality, and adequacy of
    representation requirements of Rule 23.01. 
    Id. at 307-08
    (citing Tenn. R.
    Civ. P. 23.01). Rule 23.01 permits class certification if
    (1) the class is so numerous that joinder of all members is
    impracticable, (2) there are questions of law or fact common
    to the class, (3) the claims or defenses of the representative
    parties are typical of the claims or defenses of the class, and
    (4) the representative parties will fairly and adequately
    protect the interest of the class.
    Tenn. R. Civ. P. 23.01. The proponent of class certification must
    demonstrate compliance with each of Rule 23.01’s requirements. 
    Walker, 249 S.W.3d at 307
    -08.
    -19-
    The proponent must next establish the class action is maintainable
    under Rule 23.02. 
    Id. at 308.
    In contrast to Rule 23.01, the proponent of
    class certification must establish only one Rule 23.02 basis for the
    maintenance of a class action. 
    Id. Rule 23.02
    provides three bases for class
    action certification:
    (1) the prosecution of separate actions by or against
    individual members of the class would create a risk of
    (a) inconsistent or varying adjudications with respect to
    individual members of the class which would establish
    incompatible standards of conduct for the party opposing the
    class, or
    (b) adjudications with respect to individual members of the
    class which would as a practical matter be dispositive of the
    interests of the other members not parties to the adjudications
    or would substantially impair or impede their ability to
    protect their interest; or
    (2) the party opposing the class has acted or refused to act on
    grounds generally applicable to the class, thereby making
    appropriate final injunctive relief or corresponding
    declaratory relief with respect to the class as a whole; or
    (3) the court finds that the question of law or fact common to
    the members of the class predominate over any questions
    affecting only individual members, and that a class action is
    superior to other available methods for the fair and efficient
    adjudication of the controversy. The matters pertinent to the
    findings include: (a) the interest of members of the class in
    individually controlling the prosecution or defense of separate
    actions; (b) the extent and nature of any litigation concerning
    the controversy already commenced by or against members of
    the class; (c) the desirability or undesirability of concentrating
    the litigation of the claims in the particular forum; (d) the
    difficulties likely to be encountered in the management of a
    class action.
    -20-
    Tenn. R. Civ. P. 23.02. Class certification is permissible only if the
    proponent demonstrates compliance with both Rule 23.01 and Rule 23.02.
    
    Freeman, 229 S.W.3d at 702
    (citing 
    Hamilton, 845 S.W.2d at 225
    ).
    Roberts v. McNeill, No. W2010-01000-COA-R9-CV, 
    2011 WL 662648
    , at *3-5 (Tenn.
    Ct. App. Feb. 23, 2011), no appl. perm. appeal filed.
    This Court has discussed class certification and the accompanying need for a
    “rigorous analysis” further as follows:
    Because a rigorous analysis is a prerequisite to certification of a
    class, most courts have held that where such an analysis is not performed
    by the trial court, or where the record does not clearly reflect such an
    analysis, the certification decision must be overturned, just as it must if the
    order reflects the application of incorrect standards. See Elizabeth M. v.
    Montenez, 
    458 F.3d 779
    , 788 (8th Cir. 2006); Stirman v. Exxon Corp., 
    280 F.3d 554
    , 566 (5th Cir. 2002), citing Castano v. Am. Tobacco 
    Co., 84 F.3d at 740
    ; Wachtel v. Guardian Life Ins. Co. of America, 
    453 F.3d 179
    , 185
    (3d Cir. 2006) (“a sufficient certification order must, in some clear and
    cogent form, define the claims, issues, or defenses to be treated on a class
    basis”); Chemtall Inc. v. 
    Madden, 607 S.E.2d at 783
    (holding that where the
    order on class certification does not reflect that the court conducted a
    thorough analysis and fails to set forth detailed findings, the certification
    should be reversed); Bill Heard Chevrolet Co. v. Thomas, 
    819 So. 2d 34
    , 40
    (Ala. 2001) (holding that the certification order failed to meet the rigorous
    analysis standard because the order “fail[ed] to identify the elements of the
    four claims being certified for class treatment and fail[ed] to discuss in a
    cogent manner how those elements bear upon the criteria in Rule 23”);
    Washington Educ. Ass’n. v. Shelton School Dist. 309, 
    613 P.2d 769
    , 793
    (Wash. 1980) (holding that a trial court abused its discretion in refusing to
    certify a class “without appropriate consideration and articulate reference to
    the criteria of [the class action rule]”).
    ***
    The trial court has the responsibility to conduct its own inquiry into
    whether the requirements of Rule 23 have been met. Valley Drug Co. v.
    Geneva Pharmaceuticals, Inc., 
    350 F.3d 1181
    , 1188 (11th Cir. 2003). In
    this case, that means an evaluation of whether common questions of law or
    fact predominate over individual questions and whether class action
    provides the superior method of resolving the claims.
    -21-
    The extent and components of a thorough or rigorous analysis
    necessary for a class certification decision depend upon the claims and
    defenses presented, the type of class certification requested, the issues
    raised regarding the compliance with the rule’s requirements, the members
    of the purported class, and other questions presented by the particular case
    and the requirements of Rule 23. The trial court must “understand the
    claims, defenses, relevant facts, and applicable substantive law in order to
    make a meaningful determination of the certification issues.” Castano v.
    Am. Tobacco 
    Co., 84 F.3d at 744
    ; see also Carroll v. Cellco 
    Partnership, 713 A.2d at 512
    .
    ***
    Where the trial court fails to look beyond the pleadings and conduct
    a rigorous analysis of the issues, the case must be remanded to permit the
    trial court to make that analysis and to make the findings required by Rule
    23. Geriarty v. Grant Thornton, 
    LLP, 368 F.3d at 367
    (the trial court
    indicated it was relying on plaintiff’s assertions regarding the factual issue
    of the efficiency of the market which triggered the presumption of
    reliance).
    Gov’t Employees Ins. Co. v. Bloodworth, No. M2003-02986-COA-R10-CV, 
    2007 WL 1966022
    , at *8, 14, 22 (Tenn. Ct. App. June 29, 2007), no appl. perm. appeal filed.
    We first address whether the Trial Court lacked subject matter jurisdiction.
    According to Defendants, the next of kin Plaintiffs pursue only unliquidated damages and
    chancery court lacks subject jurisdiction to adjudicate their claims. Plaintiffs argue in
    response that their case is rooted in breach of contract, and the chancery court has
    concurrent jurisdiction to adjudicate the remaining claims as well.
    Regarding a chancery court’s subject matter jurisdiction and the potential for
    concurrent jurisdiction, this Court has discussed as follows:
    Tennessee Code Annotated Section 16-11-102 gives chancery courts
    concurrent jurisdiction with circuit courts for most claims. As is relevant to
    this case, the statute excepts, from the chancery courts’ jurisdiction, claims
    for unliquidated damages “not resulting from a breach of oral or written
    contract.” Inferentially, then, concurrent jurisdiction between the chancery
    and circuit courts remains intact for claims for unliquidated damages that
    -22-
    do result from a breach of oral or written contract. The question, then, is
    whether CCO and Tennison’s causes of action sound in contract.
    In its complaint, Tennison sued CCO for breach of contract, and
    sued Mr. Thomas for tortious interference with a contract and inducement
    to breach a contract. Tennison also sought injunctive relief in its amended
    complaint “[f]or the unpermitted and illegally constructed billboard to be
    removed at the expense of Defendants.” Similarly, in its cross-complaint
    against Mr. Thomas, CCO sought relief under causes of action for tortious
    interference with a contract and statutory inducement to breach a contract.
    In addition, CCO sought injunctive relief to have the allegedly unlawful
    billboard removed. CCO also sought disgorgement of any ill-gotten profits
    that Mr. Thomas may have received from the billboard. See Zirkle v.
    Kingston, 
    396 S.W.2d 356
    (Tenn. 1965) ( “Quasi contract (or unjust
    enrichment) is one of those remedies properly called equitable and
    cognizable in chancery under its inherent jurisdiction.”). The gravamen of
    CCO and Tennison’s respective causes of action is the alleged breach of
    Tennison’s lease agreement with CCO. Thus, the chancery court would
    have concurrent jurisdiction with the circuit court to adjudicate these
    claims.
    However, even if we assume, arguendo, that not all of the damages
    sought by CCO and/or Tennison are within the chancery court’s
    jurisdiction, it is well settled that “where the chancery court has obtained
    jurisdiction over some portion of or feature of a controversy it may grant
    full relief in the same manner as could a court of law.” PNC Multifamily
    Capital Institutional Fund XXVI Ltd. P’ship v. Bluff City Cmty Dev. Corp.,
    
    387 S.W.3d 525
    , 558 (Tenn. Ct. App. 2012) (quoting Pruitt v. Talentino,
    
    464 S.W.2d 294
    , 296 (Tenn. Ct. App. 1970)); accord, Industrial Dev. Bd. v.
    Hancock, 
    901 S.W.2d 382
    , 384 (Tenn. Ct. App. 1995) (“When a court of
    chancery takes jurisdiction of a case under its inherent jurisdiction it may
    decide all issues involved in the matter in order to prevent a multiplicity of
    actions.”). Consequently, to the extent that the damages sought may be
    unliquidated, having taken jurisdiction over the portion of the damages
    arising in contract, the chancery court may fully adjudicate the matter.
    In his brief, Mr. Thomas relies upon the case of Varno v. Tindall, 
    51 S.W.2d 502
    (Tenn. 1932), in which our Supreme Court ruled that the
    chancery court lacked subject matter jurisdiction over the plaintiffs’ claims
    for interference with an oral contract. 
    Id. In Varno,
    the disputed contract for
    the sale of real property was entered by and between the plaintiffs and a
    -23-
    non-party, and the damages sought arose from a wrongful mortgage default.
    
    Id. The Varno
    case is distinguishable from the instant appeal. Unlike the
    case at bar, in Varno, the plaintiff’s claims did not include a breach of
    contract cause of action.
    This fact is important because, as noted by the Varno Court,
    pursuant to Tennessee Code Annotated Section 16-11-102, “when the suit
    is (1) for an injury, (2) to property and (3) for unliquidated damages, not
    arising out of a contract between the parties, it cannot be brought in the
    chancery court.” 
    Id. at 503
    (emphasis added). Here, the damages sought
    by Tennison and CCO arise out of a contract between the parties.
    Accordingly, we conclude that the chancery court had subject matter
    jurisdiction to adjudicate the case.
    Tennison Bros., Inc. v. Thomas, No. W2013-01835-COA-R3-CV, 
    2014 WL 3845122
    , at
    *6-7 (Tenn. Ct. App. Aug. 6, 2014), no appl. perm. appeal filed.
    The Trial Court has subject matter jurisdiction to adjudicate Plaintiffs’ breach of
    contract claims. This appears to us to be beyond dispute. It strikes us as illogical that the
    Trial Court could adjudicate only those claims made by Plaintiffs who signed contracts,
    but not the claims of next of kin Plaintiffs. All Plaintiffs, both those who signed contracts
    and those who did not, seek equitable relief regarding location and identification of the
    remains. As noted by Plaintiffs, Defendants only came into possession of the human
    remains at issue by virtue of the contracts. In properly asserting its subject matter
    jurisdiction over Plaintiffs’ breach of contract claims and claims for equitable relief, the
    Trial Court had concurrent jurisdiction to adjudicate the other claims, including those
    alleged by the next of kin, “in order to prevent a multiplicity of actions.” 
    Id. We hold
    that the Trial Court had concurrent subject matter jurisdiction to adjudicate all Plaintiffs’
    claims.
    We next address whether Plaintiffs lack standing to bring this class action.
    Initially, we note that in the Trial Court’s July 2016 order quoted above, the Trial Court
    describes Defendants’ challenge to standing as a “new” issue and that no Defendant had
    raised the issue of standing, at least at the referenced hearing. Our own review of the
    record reflects that Defendants did raise standing at least in certain motions filed over the
    course of the case. The Trial Court’s order of November 2015 granting class certification
    did not explicitly make any findings regarding standing, a point of contention by
    Defendants on appeal.
    At least one named class representative must have standing for a class action to
    proceed. Prado-Steiman ex rel. Prado v. Bush, 
    221 F.3d 1266
    , 1280 (11th Cir. 2000).
    -24-
    “[E]ach claim must be analyzed separately, and a claim cannot be asserted on behalf of a
    class unless at least one named plaintiff has suffered the injury that gives rise to that
    claim.” 
    Id. (quoting Griffin
    v. Dugger, 
    823 F.2d 1476
    , 1483 (11th Cir. 1987)). We need
    not consider whether all members of the class have standing, simply whether one Plaintiff
    has standing. Our review of the record reflects that at least one named class
    representative either signed a contract with a defendant funeral home, was next of kin to
    the deceased, or both. This is sufficient standing for class certification purposes. We
    hold that Plaintiffs have standing to bring this class action lawsuit.
    We next address whether an arbitration clause contained in some Plaintiffs’ or
    class members’ funeral contracts with the MJ Edwards entities defeats commonality for
    purposes of class certification. MJ Edwards cites Tenn. Code Ann. § 29-5-303(a) in
    support of its argument that it should be excluded from any class action because it has a
    right to expedient arbitration instead.
    The question of MJ Edwards’ arbitration clause already has been addressed by this
    Court. In the opinion Wofford v. M.J. Edwards & Sons Funeral Home Inc., 
    490 S.W.3d 800
    (Tenn. Ct. App. 2015), we found the MJ Edwards mandatory arbitration clause
    unconscionable and unenforceable. In the present appeal, MJ Edwards takes the position
    that our previous decision hinged on the fact that a certain page of the contract was
    missing, and that other Plaintiffs or class members may have received the whole contract
    and thus be bound by the arbitration clause. This, according to MJ Edwards, would lead
    to certain Plaintiffs or class members being picked off for arbitration at a later date. We
    find this to be speculative. Until or unless such an arbitration demand is made under a
    valid arbitration agreement, we see no obstacle to class certification arising from an
    arbitration clause already found to be unconscionable even though MJ Edwards
    speculates such a clause later may be found enforceable as to some other Plaintiffs or
    class members because their contracts may have contained an additional page.
    The final issue we address is whether the Trial Court abused its discretion in
    granting class certification. The applicable standard of review is deferential, but not
    totally so. A trial court’s discretion in granting class certification is bounded, among
    other things, by the requirements of Tenn. R. Civ. P. Rules 23.01 and 23.02. Initially we
    must consider the four requirements of Rule 23.01: (1) numerosity, (2) commonality, (3)
    typicality, and (4) adequate representation. The Trial Court made extremely detailed
    findings as to these requirements as quoted above. We find that the evidence does not
    preponderate against the Trial Court’s factual findings. To review, this case involves a
    class of contract signees and next of kin relating potentially to over 1,200 deceased
    persons buried at Galilee, a manifestly sizable number. The issues and defenses are
    common, and the class representatives’ claims are typical of the class if not completely
    identical in each minute detail. The class representatives share the class interest. Finally,
    -25-
    the Trial Court’s thorough certification order, taking into account as it did each
    requirement for class certification, demonstrated the rigorous analysis necessary for class
    certification.
    With respect to Rule 23.02, the Trial Court found that common issues predominate
    and that a class action is the superior method for proceeding with this case. The central
    issue in this case moving forward is whether a funeral home has a duty beyond dropping
    off human remains at the cemetery. This issue is common to all parties in this case. The
    Trial Court found it better to proceed toward adjudicating that question as a class action.
    Given that the alternative potentially is hundreds of separate trials with contradictory
    results, we agree.
    The certification decision is a discretionary one for the Trial Court. We discern no
    abuse of the Trial Court’s discretion in its decision to certify the class in this case. As we
    find no error by the Trial Court, we affirm the judgment of the Trial Court in its entirety.
    Conclusion
    The judgment of the Trial Court is affirmed, and this cause is remanded to the
    Trial Court for further proceedings consistent with this Opinion. The costs on appeal are
    assessed against the Appellants, and their sureties, if any.
    ____________________________________
    D. MICHAEL SWINEY, CHIEF JUDGE
    -26-
    

Document Info

Docket Number: W2015-02377-COA-R3-CV

Citation Numbers: 528 S.W.3d 524

Judges: Chief Judge D. Michael Swiney

Filed Date: 3/29/2017

Precedential Status: Precedential

Modified Date: 1/12/2023

Authorities (34)

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Elizabeth M., on Behalf of Themselves and on Behalf of ... , 458 F.3d 779 ( 2006 )

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State v. Gilliland , 22 S.W.3d 266 ( 2000 )

Eldridge v. Eldridge , 42 S.W.3d 82 ( 2001 )

Konvalinka v. Chattanooga-Hamilton County Hospital Authority , 249 S.W.3d 346 ( 2008 )

Walker v. Sunrise Pontiac-GMC Truck, Inc. , 249 S.W.3d 301 ( 2008 )

Erica P. John Fund, Inc. v. Halliburton Co. , 131 S. Ct. 2179 ( 2011 )

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