Dorothy Lavon W. Coleman v. Keith M. Coleman (ShawnCoulson, LLP, Wheeler & Franks Law Firm, P.C., Movants in Fee Dispute) ( 2013 )


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  •                      IN THE COURT OF APPEALS OF TENNESSEE
    AT JACKSON
    May 21, 2013 Session1
    DOROTHY LAVON W. COLEMAN v. KEITH M. COLEMAN
    (ShawnCoulson, LLP, Wheeler & Franks Law Firm, P.C.,
    Movants in Fee Dispute)
    An Appeal from the Circuit Court for Shelby County
    No. CT-000981-07     John R. McCarroll, Jr., Judge
    No. W2012-02183-COA-R3-CV - Filed September 19, 2013
    This appeal arises from a proceeding to recover fees under an attorney’s lien. The wife in the
    underlying Tennessee divorce action retained the appellant Washington, D.C. attorney to
    advise her on business issues related to the parties’ largest marital asset, an international
    business. The attorney’s engagement agreement gave the attorney a lien against any proceeds
    collected by the wife in the divorce and also provided for a monthly service charge on fee bills
    that were not paid when due. After considerable litigation, the divorce settled. After the
    settlement, the wife refused to pay the appellant attorney’s outstanding fees. The attorney
    filed a motion in the divorce action to recover those fees under his attorney’s lien. The wife
    objected to the attorney fees as excessive, unnecessary, and unreasonable. The trial judge in
    the divorce proceeding conducted an eight-day trial and ultimately held that the fees were
    reasonable and necessary to the attorney’s representation of the wife. The trial court awarded
    the attorney damages, a service charge per the engagement agreement, and prejudgment
    interest, but it denied the attorney’s request for the costs of collection. Both the wife and the
    attorney now appeal. Discerning no error, we affirm the trial court’s decision in all respects.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Circuit Court is Affirmed
    H OLLY M. K IRBY, J., delivered the opinion of the Court, in which A LAN E. H IGHERS, P.J.,
    W.S., joined. J. S TEVEN S TAFFORD, J., filed a dissenting opinion.
    1
    This case was assigned to Judge Kirby on July 26, 2013.
    John J. Cook and Darrell N. Phillips, Memphis, Tennessee, for the Appellant, Dorothy Lavon
    W. Coleman
    Jay S. Bowen and Will Parsons, Nashville, Tennessee, for the Appellee, ShawnCoulson, LLP
    OPINION
    F ACTS AND P ROCEEDINGS B ELOW
    Background Facts
    In April 1976, Plaintiff/Appellant Dorothy Lavon W. Coleman (“Wife”) and Keith M.
    Coleman (“Husband”) were married. They had three children during the marriage, all of
    whom have reached the age of majority.2 In February 2007, after 30 years of marriage, Wife
    filed a petition for divorce on the grounds of inappropriate marital conduct and irreconcilable
    differences. Husband later filed a counter-complaint for divorce on the same grounds.
    During their marriage, the parties were financially well-off and acquired many valuable assets.
    The most valuable of the marital assets was a multi-million dollar corporation called Mid-
    America Engine, Inc. (“MAE”). MAE sold large gas turbines and other generators to clients
    in the United States and also in the international community. Wife and Husband each held
    a 50% interest in MAE. Husband was the company’s president, and Wife was its vice-
    president and secretary. Later, Wife was also named as the company’s chief financial officer
    (CFO), although the position involved no additional responsibilities.
    Over time, Wife began to mistrust Husband’s management of the company they both owned.
    As discussed in more detail below, her mistrust of his management and the parties’
    disagreement over the valuation of MAE caused disputes which became serious issues in
    dividing this marital asset in the ensuing divorce.
    2
    None of the issues involved in this appeal involve child-related matters.
    -2-
    Retention of Wheeler & Franks and ShawnCoulson
    To commence the divorce litigation, Wife retained a family law attorney to represent her.3
    As the divorce proceedings got underway, Wife became concerned about the manner in which
    MAE’s business was being conducted. Wife perceived that Husband was shutting her out of
    the operations of the business and denying her right to important company information. She
    was concerned that Husband was diverting millions of dollars out of MAE in order to
    diminish the value of the company in anticipation of the division of the marital assets in the
    divorce proceedings. Even more troubling, Wife harbored suspicions that Husband was
    involved in shady, perhaps even criminal, international business dealings.
    To address these issues, Wife retained a Tupelo, Mississippi law firm that was recommended
    by her cousin. The Tupelo law firm, Wheeler & Franks Law Firm, P.C. (“Wheeler &
    Franks”), is comprised of attorneys Bill Wheeler and Jamie Franks. Wife hired Wheeler &
    Franks to manage the business aspects of the ongoing divorce litigation and to protect her
    interest in MAE. However, Messrs. Wheeler and Franks did not have experience in cases
    involving fraudulent or criminal activity at an international level, so they recommended to
    Wife that she consult with William Henry Shawn, an attorney with the law firm of
    Movant/Appellee ShawnCoulson, LLP (“ShawnCoulson”). ShawnCoulson has offices in
    Washington, D.C.; Brussels, Belgium; and London, England. Mr. Shawn practices out of
    ShawnCoulson’s D.C. office and has extensive experience in legal matters involving
    international business.
    On November 6, 2008, Wife had an initial meeting with Mr. Wheeler, Mr. Franks, and Mr.
    Shawn at her home to discuss her case. In particular, Wife wanted to learn about Mr. Shawn’s
    practice and his experience in international business. She told Mr. Shawn that she suspected
    that Husband was engaged “in a lot of unlawful or questionable activities,” particularly with
    respect to MAE business conducted in Russia, Croatia, and the Balkans. She suggested to the
    lawyers that Husband may have created fictitious entities as vehicles for diverting millions
    of dollars out of MAE in order to diminish the value of MAE for purposes of the divorce
    litigation. Wife told Mr. Shawn that she wanted to “acquire control of MAE so she could stop
    3
    Over the course of the divorce litigation, Wife was represented by several family-law attorneys. Stevan
    Black was Wife’s initial counsel and filed the divorce complaint on her behalf. In August 2008, Mr. Black
    was granted leave to withdraw, and C. Suzanne Landers filed a notice of appearance in the trial court. In
    December 2008, Ms. Landers was allowed to withdraw, and Mitch Moskovitz and Mary Morgan Whitfield
    filed a notice of appearance. In September 2009, Mr. Moskovitz and Ms. Whitfield were granted leave to
    withdraw from their representation of Wife. In February 2010, Stuart Breakstone and Kathy Tennison filed
    a notice of appearance. In August 2011, Mr. Breakstone and Ms. Tennison were allowed to withdraw from
    the case. In late July 2011, Timothy R. Johnson, of the law firm Pietrangelo Cook, filed a notice of
    appearance on behalf of Wife. Lawyers from that law firm represent Wife in this appeal.
    -3-
    [Husband’s] activities, and . . . also, prevent the looting or destruction of the company in the
    meantime.” Mr. Shawn advised Wife that “she had a potential derivative action and that
    would probably be the best vehicle for her to acquire control [of MAE] and in the process to
    be able to eject [corporate counsel for MAE] and to stop the looting of the company.”
    Mr. Wheeler and Mr. Franks strongly endorsed Mr. Shawn as the right attorney to help Wife
    deal with the most pressing legal issues related to MAE. They told Wife that she would
    benefit greatly from Mr. Shawn’s expertise and experience with international business laws,
    the Foreign Corrupt Practices Act (“FCPA”), and terrorism laws. They emphasized that Mr.
    Shawn was familiar with money laundering schemes and “all of those issues” with which
    Wife would need to deal. They described Mr. Shawn as “a much older, more experienced
    lawyer.” They told Wife: “He’s been in Washington dealing with these types of issues for
    several decades and has offices in London, Brussels, contacts throughout Europe, and, of
    course, he had worked in one of the agencies in Washington early in his career . . . .” For the
    referral, ShawnCoulson agreed to pay Wheeler & Franks a referral fee of 10% of
    ShawnCoulson’s receipts from Wife. Mr. Shawn orally informed Wife of this referral fee but
    did not put the information in writing to her.4
    At the November 6 meeting, Wife retained Mr. Shawn to handle issues surrounding MAE,
    including a possible shareholder derivative lawsuit, Husband’s potential criminal liability as
    well as her own, and any fraud or other malfeasance committed by Husband in connection
    with MAE. Wife specifically instructed Mr. Shawn to “move fast.” She especially wanted
    fast action with respect to the derivative lawsuit; they set a two-week deadline for Mr. Shawn
    to produce a draft complaint for such a lawsuit.
    Two weeks after he was retained, Mr. Shawn traveled to Memphis, Tennessee, to meet with
    Wife to discuss her increasingly complex legal issues. The meeting occurred at the office of
    Wife’s family law attorney at the time, Suzanne Landers; Mr. Wheeler and Mr. Franks were
    also present. At that meeting, Mr. Shawn presented Wife with a four-page engagement
    agreement letter describing the scope of his firm’s representation and the fees to be charged.
    The agreement explains ShawnCoulson’s billing practices, lists the hourly rates for partners,
    associates, paralegals (between $95 and $195 per hour), and clerical personnel, and it
    specifies that Mr. Shawn’s rate “is $575 per hour.” The agreement also provides for a 1.5%
    monthly service charge in the event of non-payment: “We expect immediate payment on all
    [monthly] invoices and we will impose a service charge of one and one-half (1-1/2) percent,
    per month, on any balance due remaining after 30 days after the invoice date.”
    4
    Wife denied that Mr. Shawn told her about the referral fee, but the trial court ultimately credited the
    testimony of Mr. Shawn, Mr. Wheeler, and Mr. Franks, all of whom said that Wife was told about the referral
    fee.
    -4-
    The engagement agreement also includes a provision addressing disputes that might arise
    between the firm and Wife. It states that any such disputes “shall be governed by the laws of
    the District of Columbia, except its conflicts of laws,” and that “any such disputes, including
    the validity of this arbitration requirement, shall be submitted to binding arbitration in
    Washington, D.C., before and under the rules of the National Arbitration Forum . . . .” The
    agreement permitted ShawnCoulson to recover “reasonable costs and attorneys’ fees” if it had
    to initiate arbitration proceedings in order to enforce the agreement.
    The engagement agreement also includes a provision granting ShawnCoulson an attorney’s
    lien on any recovery Wife might obtain, in order to ensure the collection of ShawnCoulson’s
    attorney fees under the agreement: “If any matter for which you engage us includes any
    monetary recovery, you agree to provide us with a lien on such recovery for accrued fees and
    costs . . . .”
    Wife signed the engagement agreement in the presence of Mr. Shawn, Mr. Wheeler, and Mr.
    Franks. She paid ShawnCoulson a $100,000 retainer as set forth in the agreement. Mr.
    Shawn told Wife that she had a right to have independent counsel review the agreement
    before she signed it, but she declined to do so. Mr. Shawn also asked Wife if she had any
    questions, but she had none.
    Upon the signing of the engagement agreement, Mr. Shawn swung into action as part of
    Wife’s team of lawyers, which was comprised of her primary divorce counsel (which changed
    throughout the proceedings), Mr. Wheeler, Mr. Franks, and now Mr. Shawn.5 Mr. Shawn
    opened three to five different files for Wife’s case in order to account separately for the work
    done on each matter. The billing records for all months during ShawnCoulson’s
    representation of Wife are extremely detailed and identify the tasks and work done on each
    case project.
    One of the primary files opened by Mr. Shawn related to the contemplated shareholder
    derivative lawsuit. By December 2008, Mr. Shawn had finalized a draft complaint for the
    derivative lawsuit and had transmitted it to MAE’s corporate counsel, Jeff Germany. For
    months before that, Mr. Germany had refused all of Wife’s requests for documentation.
    However, after he received the draft complaint, Mr. Germany contacted Mr. Shawn and gave
    him access to MAE’s books and records. In general, after Mr. Shawn sent the derivative
    action complaint to Mr. Germany, Wife’s team “got a measure of cooperation immediately.”
    5
    In describing the events that led to the instant appeal, we will refrain from detailing each task performed by
    Mr. Shawn and the members of his law firm in the course of representing Wife, but will instead highlight
    only significant matters.
    -5-
    After he reviewed the MAE records Mr. Germany sent, Mr. Shawn became concerned about
    criminal activities associated with MAE’s international business. Mr. Shawn concluded that
    a forensic audit of MAE was needed to track the proceeds of certain intricate foreign
    transactions. After he informed Wife of this conclusion, Mr. Shawn contacted a large
    accounting firm, Deloitte, about performing such a forensic audit on MAE.
    On February 27, 2009, the trial court entered a consent order in the divorce proceedings
    appointing a Special Master, G. Patrick Arnoult. The order directed Mr. Arnoult “to serve as
    Special Master of the disputes between the parties and their business interests in [MAE].” Mr.
    Shawn considered the appointment of a Special Master to be a breakthrough for Wife in the
    divorce action. At Mr. Shawn’s suggestion, the Special Master agreed to retain Deloitte to
    conduct a forensic audit of MAE.6 After that, the forensic audit was commenced.
    Meanwhile, Mr. Shawn had acquired more detailed information about MAE’s business
    transactions. In light of what he had learned, Mr. Shawn advised Wife against filing a
    derivative lawsuit. He reasoned that such a lawsuit would be problematic because MAE “was
    just a cobweb of all kinds of intrigue and all kinds of potential liability that [Wife and her
    legal team] had no control over.” Mr. Shawn advised Wife that she should not retain an
    ownership interest in MAE because of the possibility of inheriting criminal liability. Mr.
    Shawn also indicated that litigating a derivative lawsuit would cost Wife millions of dollars
    and, even if she prevailed, there might be nothing left. In the alternative, Mr. Shawn advised
    Wife to set up her own company and helped her do so. However, in his communications to
    Husband, Mr. Shawn continued to threaten to file the derivative lawsuit and to encourage a
    forensic audit, for the purpose of putting pressure on Husband to make a reasonable settlement
    offer to Wife. Mr. Shawn said that Wife’s legal team “agreed wholeheartedly with that
    approach.”
    In February 2009, Wife sent Mr. Shawn a handwritten note of appreciation. The note told Mr.
    Shawn that he and “all my legal team” were “a life saver to me. My kids tell me they see me
    getting better weekly. I attribute this to you all standing between [Husband] and [Mr.
    Germany] and me, not allowing [them] to ABUSE me as they have for the past three years.”
    In early March 2009, for the first time in the parties’ divorce litigation, Husband presented
    Wife with a settlement offer. The settlement proposal was in the form of an offer of
    judgment, made pursuant to Rule 68 of the Tennessee Rules of Civil Procedure, of
    approximately $12 million. Wife’s legal team unanimously recommended that she reject that
    offer, even though rejecting it put Wife at risk for having to pay the costs of the litigation, as
    6
    Choosing a forensic auditor in and of itself proved to be a contentious matter. Husband suggested other
    auditing firms, but Deloitte was ultimately chosen upon the urging of Mr. Shawn.
    -6-
    per Rule 68. See Tenn. R. Civ. P. 68. After that, Wife’s legal team continued to represent her
    interests in the ongoing divorce litigation. As part of the team’s overall strategy, Mr. Shawn
    continued to work on the threatened shareholder derivative lawsuit, made arrangements for
    the forensic audit of MAE, set up meetings for Wife with compliance officials, reviewed
    thousands of MAE-related documents provided by Husband, and researched issues related to
    Wife’s potential criminal liability.
    On April 23, 2009, Mr. Shawn sent Wife a comprehensive letter summarizing his overall
    strategy to protect her from criminal liability, minimize her legal fees, and maximize her
    eventual share of the marital estate in the divorce. Addressing Wife’s assertion that her
    financial resources were dwindling, Mr. Shawn recommended working toward a settlement
    with Husband. In this way, Mr. Shawn advised, Wife would be protected from civil or
    criminal liability, save legal fees, and be able to move on with her life. To this end, Mr.
    Shawn recommended that Wife initiate mediation.
    Around this time, Wife sent ShawnCoulson a check as payment toward her outstanding fee
    balance of $116,350.56. The check bounced. When Mr. Shawn told Wife that her check to
    him had bounced, she explained that she was having trouble getting funds out of MAE. Mr.
    Shawn assured Wife that, notwithstanding the bounced check, he and his firm would “stick
    with” her and continue to represent her.
    By May 2009, the Special Master had terminated Mr. Germany from his employment as
    general counsel for MAE and had appointed attorney Paul Matthews to the post. During this
    period, Mr. Shawn advised Wife against self-reporting to the Justice Department and the
    Internal Revenue Service her suspicions of criminal activity by Husband and MAE. He told
    Wife that, if she decided to self-report, she would need to hire a criminal attorney to represent
    her.7
    In August 2009, Husband and Wife engaged in three-day mediation of all of their disputes.
    Mr. Shawn did not participate in the mediation. As a result of the mediation, the parties
    reached an agreement, which was put in the form of a proposed Marital Dissolution
    Agreement (MDA). Mr. Shawn reviewed the proposed MDA for Wife. He suggested that
    the MDA include a provision to allow Wife to pursue hidden assets that Husband did not
    divulge before the mediation, as well as a provision permitting Wife to collect costs from
    Husband if her pursuit of hidden assets proved successful. Mr. Shawn also suggested that the
    MDA include a provision that Husband would indemnify Wife in the event that MAE’s
    business dealings resulted in a criminal prosecution of Wife.
    7
    Wife never hired a criminal attorney.
    -7-
    In the settlement to which Husband and Wife finally agreed, Wife received significantly more
    than Husband had previously offered. The settlement required Husband to pay Wife
    $16,950,000 in cash and for her to receive parcels of real property, automobiles, and other
    pieces of valuable personal property. All told, Wife was to receive approximately $37 million
    in assets from the divorce settlement.
    Soon after the parties finalized the settlement, Wife began to express her dissatisfaction with
    it and repudiate the terms of the MDA. Wife’s dissatisfaction in part took the form of lodging
    several complaints against her legal team. This prompted Mr. Shawn to terminate
    ShawnCoulson’s representation of Wife. At that time, it was alleged that Wife owed
    ShawnCoulson over $180,000 in legal fees. Wheeler & Franks also terminated its relationship
    with Wife at this time, and the trial court permitted Wheeler & Franks to withdraw from
    representing her in the divorce proceedings.
    On September 18, 2009, Wife sent Mr. Shawn an email stating: “As you know, I have no
    more $$ to pay legal fees. You know I think you are brilliant and have the utmost respect for
    you; however, I think all my teams [sic] realizes, at this point I am highly disappointed in the
    outcome of this case.” Mr. Shawn sent Wife a responsive email, explaining to her how his
    firm’s efforts led to a favorable settlement and simultaneously protected Wife from criminal
    liability. Mr. Shawn’s response urged Wife to accept the terms of the MDA to which she had
    agreed and move on with her life. In reply, Wife told Mr. Shawn that she fully understood
    and respected his position, and said that she would “attempt to sell what assets I am free to
    sell in order to meet my obligations toward my legal fees.”
    In November 2009, Husband made an initial $4.2 million payment to Wife. Despite receiving
    this payment from Husband, Wife did not pay ShawnCoulson the balance due on her attorney
    fee bill.
    Wife continued to repudiate the terms of the MDA. On September 22, 2009, Husband filed
    a petition in the trial court below to enforce the MDA. In December 2009, the trial court
    conducted a hearing on Husband’s petition. After the hearing, the trial court held that the
    MDA was an enforceable agreement, binding on both parties. On April 12, 2010, the trial
    court entered a final decree of divorce that incorporated by reference the parties’ MDA.
    Around that time, Husband tendered to the clerk of the trial court the sum of $4,295,000 as
    an installment payment toward his purchase of Wife’s interest in MAE; the trial court ordered
    the money held by the clerk pending further order of the court.
    -8-
    Attorney’s Lien
    Meanwhile, on October 30, 2009, ShawnCoulson filed with the trial court below a
    “Motion to Perfect and Enforce Attorney Lien,” pursuant to Tennessee Code Annotated
    §23-2-103.8 Attached to the motion was the engagement agreement between
    ShawnCoulson and Wife as well as a “Notice of Attorney Lien on Right of Action and
    Affidavit of Attorney.” ShawnCoulson asked the trial court to award it a judgment for
    outstanding attorney fees and expenses of $116,840.22, incurred as of October 28, 2009,
    plus the expense incurred in filing the motion.
    On April 14, 2010, two days after the final decree was entered, ShawnCoulson and
    Wheeler & Franks filed a joint “Petition to Enforce Attorney Liens and for Expedited
    Status Conference.” The law firms asserted in their petition that, as of February 28, 2010,
    Wife owed ShawnCoulson $121,928.58 and Wheeler & Franks $196.834.58 in unpaid
    legal fees.
    In September 2010, ShawnCoulson attempted to initiate arbitration, as provided in the
    engagement agreement. However, the arbitration organization specified in the agreement,
    The National Arbitration Forum, would not take the case. Under the circumstances, Wife
    would not consent to arbitration, and ShawnCoulson did not take any further action to
    enforce the arbitration provision.9
    On May 6, 2011, the attorney who represented both Wheeler & Franks and ShawnCoulson
    filed motions to withdraw from representing those law firms. The next week, Wheeler &
    Franks and ShawnCoulson each retained new, separate counsel.
    On May 19, 2011, ShawnCoulson filed a “Notice of Amended and Supplemental Attorney
    Lien on Right of Action and Affidavit of Attorney.” ShawnCoulson sought a lien in the
    8
    That statute provides:
    Any attorney or solicitor who is employed to prosecute a suit that has already been brought
    in any court of record shall have a lien upon the plaintiff’s right of action from the date of
    the attorney’s or solicitor’s employment in the case; provided, that the record of the case
    shall first be made to show such employment by notice upon the rule docket of such court,
    by a written memorandum filed with the papers in the case or by notice served upon the
    defendant in the case.
    Tenn. Code Ann. § 23-2-103 (2009).
    9
    Neither party has raised on appeal the issue of whether the parties were required to arbitrate their dispute.
    -9-
    amount of its “past due attorneys’ fees and costs of $240,203.15,” plus an accruing service
    charge of 1.5% per month on the unpaid balance as of April 30, 2011. Wheeler & Franks
    also filed a notice of attorney’s lien in the amount of $232,353.
    On August 15, 2011, Wife filed a “Response to and, in the Alternative, Motion to Dissolve
    Attorney’s Lien and Request for Declaratory Judgment for Return of Excessive Fees Already
    Paid by [Wife].”10 She claimed that, in the course of representing her, Wheeler & Franks had
    billed her over $600,000, and ShawnCoulson had billed her over $650,000 in fees. She
    alleged that the attorneys’ “hourly rates were unreasonable, grossly exceeding the then
    prevailing rate for Shelby County, considering their reputation and lack of experience and
    expertise in the local Memphis legal market.” She also claimed that “a close inspection of
    billing records of the Movants evidence[s] that the fees charged and paid were excessive and
    unreasonable.”
    To resolve this dispute, the trial court commenced a trial. The trial ended up taking eight days
    and was held on non-consecutive days: September 7 and 8, 2011, November 14, 15, 16, and
    17, 2011, and January 4 and 5, 2012. The main issue at trial was whether the attorney fees
    claimed by Wheeler & Franks and ShawnCoulson (collectively referred to as “Movants”)
    were reasonable and necessary. The trial court admitted into evidence 93 exhibits, including
    voluminous billing records and correspondence between the parties regarding the work
    performed and the attorney fees charged.
    The Movants’ proof included testimony by Mr. Wheeler, Mr. Franks, and Mr. Shawn. They
    presented detailed billing records and explained the work described in those records.
    In his testimony, Mr. Shawn described at length his representation of Wife. He said that he
    was never admitted to practice before the trial court pro hac vice and never appeared in court.
    Still, because of his experience and expertise, Wife and her legal team relied on Mr. Shawn
    to develop strategies for negotiating with Husband and investigating his deceptive practices
    without exposing Wife to civil or criminal liability. Mr. Shawn said that Wife instructed him
    to proceed with the shareholder derivative lawsuit immediately because Husband was shutting
    Wife off from MAE and preventing her from obtaining any documents on the company’s
    ongoing dealings. He then explained that he reconsidered that course of action when he
    eventually discovered the details of Husband’s questionable business deals. Mr. Shawn
    testified about the time and effort he expended representing Wife during each month as the
    case progressed from November 2008 through September 2010.
    10
    On September 1, 2011, Wife filed an “Amended Counter-Petition on Motion to Dissolve Attorney’s Lien
    and for Declaratory Judgment for Return of Excessive Fees,” seeking to “clarify the damages and relief
    sought . . . from the Movants . . . .”
    -10-
    The evidence showed that ShawnCoulson billed Wife for just over 1,000 hours of work, for
    a total of just over $450,000, during the firm’s representation of her. In his testimony, Mr.
    Shawn explained the reasons behind the many hours billed for research, consultation, and
    troubleshooting designed to protect Wife from potential criminal or other liability while at the
    same time obtaining an accurate valuation of the company. He testified that his paralegal did
    most of the legal research, and the bills reflected that fact.
    Mr. Shawn testified about specific MAE business deals that he investigated for Wife that he
    ultimately determined were troublesome — for example, the Gazprom deal, the “Croatian
    issue,” the “Nigerian issue,” and the “Jordanian issue.” Mr. Shawn and his paralegal spent
    hours reviewing boxes of documents and thousands of emails found on Husband’s computer,
    all in order to discover and decipher Husband’s dubious business dealings. Mr. Shawn
    explained that he sought to straddle an uncertain line; he wanted Wife to receive her due share
    of MAE in the divorce, but if they exposed Husband’s questionable business dealings, it could
    result in the ruination of the company and a Pyrrhic victory for Wife. After much research
    and consideration, Mr. Shawn recommended to Wife that she distance herself from MAE and
    begin her own business. To help Wife do so, Mr. Shawn facilitated some international
    connections to support her efforts to establish a new business.
    Mr. Shawn did not participate in Wife’s mediation, and his billing reflected this. After the
    mediation, he reviewed the proposed MDA and made suggestions to afford Wife a remedy
    in the event that she later discovered assets that Husband had managed to keep hidden.
    Mr. Shawn testified that he and his law firm continued to represent Wife even after the check
    she gave them to pay her fees bounced. When it became apparent that Wife did not intend to
    pay the fees she owed, Mr. Shawn attempted to initiate arbitration. When that effort failed,
    he initiated the proceedings in the trial court to execute on his contractual attorney’s lien.
    Wife also testified at trial. She said that she was dissatisfied with how her case was handled
    and felt that the fees charged by the attorneys were excessive. Wife maintained that she
    initially contacted Wheeler & Franks because she “needed a corporate attorney.” She recalled
    meeting with Mr. Wheeler, Mr. Franks, and Mr. Shawn at her home in November 2008, but
    she did not recall meeting with them again in Ms. Landers’ office two weeks later. Wife
    acknowledged that she signed the engagement letter with ShawnCoulson, but recalled that she
    did so in her own home, not in Ms. Landers’ office. Wife professed that she “did not, in any
    way, know that I was going to get an entire team of lawyers.” Contrary to Mr. Wheeler’s
    testimony, Wife did not recall asking Mr. Wheeler to be the “quarterback” of her team of
    corporate counsel. In Wife’s description of her meetings with her attorneys in Memphis, she
    claimed that the attorneys frequently drifted off topic to discuss basketball, work on their
    computers, or do other things; she did not understand why all of her attorneys met together.
    -11-
    Again contrary to Mr. Wheeler’s testimony, Wife said that she did not recall insisting that all
    of her attorneys attend these meetings. Instead, she recalled saying to Mr. Wheeler and Mr.
    Franks, “Please, only one of you come” to the meetings, in order to save on fees.
    Wife testified that she told Mr. Wheeler that she was sacrificing personal funds and selling
    personal assets in order to pay her attorneys, and that her attorneys were aware that her funds
    were running out. She said she told Mr. Wheeler that she was concerned about the amount
    Mr. Shawn was charging her, and claimed that Mr. Wheeler assured her that he would
    mention the issue to Mr. Shawn. Wife denied that anyone told her that ShawnCoulson was
    going to pay a 10% referral fee to Wheeler & Franks and asserted that she never would have
    hired Mr. Shawn had she known about the referral fee.
    Before meeting with Mr. Wheeler and Mr. Franks, Wife said, she had no interest in filing a
    shareholder derivative lawsuit. She said that she expected her attorneys to get her a proper
    valuation of MAE for purposes of the divorce mediation, but she never received one. She
    estimated that, had they accounted for the value of the assets Husband had hidden, the true
    value of MAE would have been somewhere between $300 and $400 million at the time of the
    mediation. Wife said, “We were doing 85 million dollars a year, and there was about 50
    million dollars in the bank account for the past two years.” For this reason, Wife was
    disappointed that she received only about $37 million as her share of the marital estate.
    Wife testified that in the beginning she was satisfied with her attorneys but later became
    frustrated by them. She complained that her attorneys did not investigate the suspicious
    business deals that she asked them to investigate and then did “absolutely nothing” to prepare
    her for the divorce mediation.
    To support his claim for attorney fees, Mr. Shawn submitted the testimony of two attorney
    expert witnesses, Carol Elder Bruce and Randall D. Noel. Ms. Bruce is an experienced
    lawyer who has practiced in the Washington, D.C. area for over 35 years. In the past, Ms.
    Bruce worked in the D.C. United States Attorney’s Office for a number of years. During her
    time in the D.C. U.S. Attorney’s Office, she served in the Major Crimes Division and the
    Fraud Division and had been lead counsel in over 115 jury trials. After reviewing the
    documents involved in Wife’s case and interviewing Mr. Shawn, Ms. Bruce concluded that
    Mr. Shawn’s attorney fees were reasonable and necessary to the representation of Wife under
    the standard set out in Alexander v. Inman, 
    974 S.W.2d 689
    , 695 (Tenn. 1998), and Rule 1.5
    of the D.C. and Tennessee Rules of Professional conduct. Ms. Bruce felt wholeheartedly that
    Mr. Shawn acted prudently in all of his choices on Wife’s behalf and in all of the hours Mr.
    Shawn spent reading, researching, traveling, and consulting with Wife and the other members
    of her legal team. Ms. Bruce indicated in her testimony that the prospect of criminal
    exposure to Wife was very serious, and that Mr. Shawn used good judgment in focusing on
    -12-
    protecting her from being held civilly or criminally liable for Husband’s business transactions.
    Ms. Bruce said that Mr. Shawn’s fee rate of $575 to $595 per hour was within reasonable
    limits; she noted that attorneys in large D.C. firms frequently charge at least $750 per hour.
    Ms. Bruce also testified about the service fee set forth in the ShawnCoulson engagement
    agreement. She said that assessing a 1.5% service charge for late-paid fees is ethical, so long
    as the assessment is included as a provision in the attorney’s engagement letter with the client.
    She testified that the service charge in ShawnCoulson’s agreement, amounting to an annual
    rate of 18%, is well within the D.C. legal limit of 24%.
    Randall Noel, Mr. Shawn’s other expert, is a highly experienced commercial litigation
    attorney practicing in Memphis, Tennessee. Mr. Noel testified that Mr. Shawn’s hourly rate
    of $575 to $595 was fair and reasonable considering his relevant expertise and experience in
    international business, the FCPA, international bribery laws, and anti-money laundering laws.
    He stated that some attorneys in Shelby County, Tennessee, charge as much as $500 per hour
    for sophisticated and complex commercial litigation work. In his testimony, Mr. Noel
    acknowledged that there were at least three well-known and respected attorneys with some
    international business experience in Memphis.
    To rebut Mr. Shawn’s expert testimony, Wife offered the testimony of attorney Caren Nichol,
    an experienced family law attorney in Memphis, Tennessee. Wife offered Ms. Nichol’s
    testimony to show that some of the work for which the Movants charged was either
    duplicative or unnecessary. Based on Ms. Nichol’s review of the attorney fee bills, Wife
    submitted a “revised” billing statement. The revised bill omitted the tasks that Ms. Nichol
    deemed duplicative for Mr. Wheeler, Mr. Franks, and Mr. Shawn, lowered their hourly rates
    to an hourly rate she felt was reasonable, and thereby came up with a total fee that she
    believed was reasonable. Ms. Nichol admitted that she had no experience in the area of
    international law. She expressed the opinion that it was unreasonable for ShawnCoulson to
    charge Wife a total of $650,000, but later in her testimony acknowledged that the total amount
    of fees ShawnCoulson actually charged was $450,000. Ms. Nichol explained that she “did
    look through the bills, but did not add them up.” Ms. Nichol was critical of the Movants’ time
    spent evaluating and working on a shareholder derivative lawsuit that was never filed. She
    conceded, however, that she did not review the derivative action complaint and did not know
    whether or when the draft complaint was provided to Husband. Ms. Nichol criticized the
    Movants for persuading the Special Master to hire a forensic accountant without ever
    obtaining a valuation of MAE, but later conceded that a forensic audit and a valuation are
    separate endeavors and that Deloitte was not hired to perform a valuation. Ms. Nichol
    conceded that she was inadvertently under the mistaken impression that Wife was charged
    attorney fees in a matter known as the “Surplus Source” file, when those fees were actually
    paid by MAE.
    -13-
    This concluded the proof submitted to the trial court. At the conclusion of the proof, the trial
    court gave counsel for the parties an opportunity to submit proposed findings of fact and
    conclusions of law.
    On July 2, 2012, the trial court entered two separate orders entitled “Findings of Fact and
    Conclusions of Law,” one with respect to ShawnCoulson and the other with respect to
    Wheeler & Franks. The trial court’s 55-page findings of fact and conclusions of law as to
    ShawnCoulson are thorough, detailed, and annotated to the proof in the record. The trial court
    granted ShawnCoulson the relief the firm requested on its attorney’s lien but denied its request
    for an award for the costs of collection. The trial court awarded ShawnCoulson $111,885.38
    for past-due attorney fees, plus $22,896.08 in prejudgment interest from October 30, 2009 to
    June 30, 2012, plus $71,643.06 for the 1.5% service charge under the agreement from October
    30, 2009 to June 30, 2012. As to the order that related to Wheeler & Franks, the trial court
    denied in part the relief requested, holding that $191,065 of the fees charged by Wheeler &
    Franks must be forfeited because certain of the fees were duplicative and unnecessary.
    On August 10 and August 20, 2012, respectively, the trial court entered two separate
    judgments, one for ShawnCoulson and one for Wheeler & Franks. The order as to
    ShawnCoulson incorporated by reference the trial court’s findings of fact and conclusions of
    law entered on July 2. The trial court then certified the orders as final pursuant to Rule 54.02
    of the Tennessee Rules of Civil Procedure. Wife appealed both orders, and ShawnCoulson
    appealed the order denying its request for the costs of collection. Wife later dismissed her
    appeal as to Wheeler & Franks, and that law firm is not a party to this appeal.11 We are now
    presented with only Wife’s appeal of the order granting relief to ShawnCoulson and
    ShawnCoulson’s cross-appeal of that same order.
    ISSUES ON A PPEAL AND S TANDARD OF R EVIEW
    On appeal, Wife raises the following issues:
    (1) Whether the trial court erred in finding that all of ShawnCoulson’s fees
    were reasonable?
    (2) Whether the trial court erred in awarding pre-judgment interest to
    ShawnCoulson?
    (3) Whether the trial court erred in awarding ShawnCoulson a 1.5% “service
    charge”?
    11
    The parties indicated that Wife settled her dispute with Wheeler & Franks out of court.
    -14-
    ShawnCoulson raises one issue in its cross-appeal:
    (4) Whether the trial court erred in declining to award ShawnCoulson its
    costs of collection?
    We review the trial court’s determination regarding the reasonableness of an attorney fee for
    an abuse of discretion. A trial court’s determination on the reasonableness of fees is “a
    subjective judgment based on evidence and the experience of the trier of facts”; there is “no
    fixed mathematical rule” for determining what a reasonable fee is. Wright ex rel. Wright v.
    Wright, 
    337 S.W.3d 166
    , 176 (Tenn. 2011) (quoting United Med. Corp. of Tenn., Inc. v.
    Hohenwald Bank & Trust Co., 
    703 S.W.2d 133
    , 137 (Tenn. 1986), and Killingsworth v. Ted
    Russell Ford, Inc., 
    104 S.W.3d 530
    , 534 (Tenn. Ct. App. 2002)). On appeal, “[w]e presume
    that the trial court’s discretionary decision is correct, and we consider the evidence in a light
    most favorable to the decision.” Id. “[W]e will find an abuse of discretion only if the court
    ‘applied incorrect legal standards, reached an illogical conclusion, based its decision on a
    clearly erroneous assessment of the evidence, or employ[ed] reasoning that causes an injustice
    to the complaining party.’” Id. (quoting Konvalinka v. Chattanooga-Hamilton County Hosp.
    Auth., 
    249 S.W.3d 346
    , 358 (Tenn. 2008), and citing Lee Med., Inc. v. Beecher, 
    312 S.W.3d 515
    , 524 (Tenn. 2010)).
    Similarly, a trial court’s decision to award prejudgment interest pursuant to Tennessee Code
    Annotated § 47-14-123 is a matter within the trial court’s sound discretion.12 Alexander, 974
    S.W.2d at 698. Therefore, we will reverse a trial court’s decision to award or deny
    prejudgment interest “only upon a finding of a ‘manifest and palpable abuse of discretion.’
    Under this deferential standard, an appellate court may not substitute its judgment for that of
    the trial court. Rather, an abuse of discretion occurs only when the evidence does not support
    the trial court’s decision.” Id. (quoting Myint v. Allstate Ins. Co., 
    970 S.W.2d 920
    , 927
    (Tenn. 1998)).
    The trial court below was presented with considerable evidence, much of which consisted of
    conflicting testimony. The trial court had the opportunity to see the witnesses and view their
    demeanor as they testified. For this reason, “[t]he weight, faith, and credit to be given to a
    witness’s testimony lies in the first instance with the trial court as the trier of fact, and the
    credibility accorded will be given great weight on appeal.” McDonnell Dyer, P.L.C. v.
    Select-O-Hits, Inc., No. W2000-00044-COA-R3-CV, 
    2001 WL 400386
    , at *8 (Tenn. Ct.
    App. Apr. 20, 2001). The weight accorded to expert testimony is also entrusted to the trier
    12
    Under that statute, “prejudgment interest, i.e., interest as an element of, or in the nature of, damages, . . .
    may be awarded by courts or juries in accordance with the principles of equity at any rate not in excess of
    a maximum effective rate of ten percent (10%) per annum . . . .” Tenn. Code Ann. § 47-14-123 (2001).
    -15-
    of fact. See Mc.Daniel v. CSX Transp., Inc., 
    955 S.W.2d 257
    , 265 (Tenn. 1997). We refrain
    from second-guessing the factual findings that were based on the trial court’s credibility
    determinations unless clear and convincing evidence demonstrates error. Id.; see also Wells
    v. Tenn. Bd. of Regents, 
    9 S.W.3d 779
    , 783 (Tenn. 1999).
    Wife also challenges the enforceability of the service charge provision in the parties’
    engagement agreement. Issues related to the interpretation of a contract are questions of law,
    subject to de novo review. Perkins v. Metro. Gov’t of Nashville & Davidson County, 
    380 S.W.3d 73
    , 80 (Tenn. 2012); Doe v. HCA Health Servs. of Tenn., Inc., 
    46 S.W.3d 191
    , 196
    (Tenn. 2001); Angus v. W. Heritage Ins. Co., 
    48 S.W.3d 728
    , 730 (Tenn. Ct. App. 2000); see
    also Matlock v. Rourk, No. M2009-01109-COA-R3-CV, 
    2010 WL 2836638
    , at *3 (Tenn. Ct.
    App. July 20, 2010) (“Whether or not a contract is enforceable is a question of law, which we
    review de novo, with no presumption of correctness accorded to the decision of the court
    below.”)
    On cross-appeal, ShawnCoulson argues that the trial court erred in its interpretation of the
    provision in the engagement agreement on ShawnCoulson’s costs of collecting on the
    attorney’s lien. This issue also involves interpretation of the parties’ contract, a question of
    law that is reviewed de novo, with no presumption of correctness. Perkins, 380 S.W.3d at 80;
    Doe, 46 S.W.3d at 196; Angus, 48 S.W.3d at 730.
    A NALYSIS
    Trial Court Subject Matter Jurisdiction
    At oral argument in this cause, this Court sua sponte raised the issue of the trial court’s
    subject matter jurisdiction over the issue of ShawnCoulson’s attorney’s lien, in view of the
    fact that Mr. Shawn never sought admission pro hac vice in the trial court below. Rule 13(b)
    of the Tennessee Rules of Appellate Procedure provides that appellate review “generally will
    extend only to those issues presented for review.” It adds, however, that the appellate court
    is to “also consider whether the trial court and the appellate court have jurisdiction over the
    subject matter, whether or not presented for review.” Tenn. R. App. P. 13(b). “Whether a
    court has subject matter jurisdiction over a case is a question of law that we review de novo
    with no presumption of correctness.” Morgan Keegan & Co., Inc. v. Smythe, 
    401 S.W.3d 595
    , 602 (Tenn. 2013) (citing Word v. Metro Air Servs., Inc., 
    377 S.W.3d 671
    , 674 (Tenn.
    2012) (citing Northland Ins. Co. v. State, 
    33 S.W.3d 727
    , 729 (Tenn. 2000))); see also
    McQuade v. McQuade, No. M2010-00069-COA-R3-CV, 
    2010 WL 4940386
    , at *4 (Tenn.
    Ct. App. Nov. 30, 2010) (citing Button v. Waite, 
    208 S.W.3d 366
    , 369 (Tenn. 2006)).
    -16-
    After oral argument, this Court directed the parties to file supplemental briefs regarding the
    trial court’s subject matter jurisdiction, particularly in light of Castle v. David Dorris
    Logging, No. W2012-00917-COA-R3-CV, 
    2013 WL 500780
     (Tenn. Ct. App. 2013), and the
    cases cited therein. We considered this issue on appeal after we received the parties’
    supplemental briefs.
    After reviewing the parties’ briefs, we are satisfied that the trial court below had subject
    matter jurisdiction to adjudicate ShawnCoulson’s attorney’s lien. The issue regarding
    ShawnCoulson’s compliance with the rules governing out-of-state attorneys goes to the
    declaration of the attorney’s lien, an issue over which the trial court clearly had subject matter
    jurisdiction. See Starks v. Browning, 
    20 S.W.3d 645
    , 654 (Tenn. Ct. App. 1999) (affirming
    the portion of the trial court’s order that imposed a lien on the proceeds).
    Furthermore, Wife agreed by contract to give ShawnCoulson an enforceable charging lien.
    She knew at the time she signed the engagement agreement that ShawnCoulson is a
    Washington, D.C. law firm, and that Mr. Shawn is licensed in D.C.; nothing in the
    engagement letter makes her agreement to the charging lien contingent on ShawnCoulson
    obtaining pro hac vice admission to the Tennessee bar. Wife cannot now be heard to argue
    that the attorney’s lien to which she agreed is not valid and enforceable simply because Mr.
    Shawn was not admitted pro hac vice in the trial court below.
    Thus, the fact that Mr. Shawn did not seek admission pro hac vice in the trial court did not
    deprive the trial court of subject matter jurisdiction to consider ShawnCoulson’s attorney’s
    lien, voluntarily given, and likewise did not affect the enforceability of ShawnCoulson’s
    attorney’s lien. We go on to consider the issues raised on appeal by the parties.
    Reasonableness of ShawnCoulson’s Attorney Fees
    The Tennessee Supreme Court has held that “an attorney is entitled to compensation in the
    amount agreed upon by contract, provided that the contract is fair at its inception and entered
    into in good faith.” Alexander, 974 S.W.2d at 694. Good faith and fairness can be
    established by an attorney who seeks to enforce an attorney fee agreement by showing that
    (1) the client fully understood the contract’s meaning and effect, (2) the attorney and the client
    shared the same understanding of the contract, and (3) the terms of the contract are just and
    reasonable. Id.
    On appeal, Wife argues that ShawnCoulson failed to establish the third element, that the terms
    of her contract and the fees ultimately charged were just and reasonable. In determining
    whether an attorney’s fee is reasonable, a trial court must consider the non-exclusive factors
    enumerated in Rule 1.5(a) of the Tennessee Rules of Professional Conduct:
    -17-
    (1) the time and labor required, the novelty and difficulty of the questions
    involved, and the skill requisite to perform the legal service properly;
    (2) the likelihood, if apparent to the client, that the acceptance of the particular
    employment will preclude other employment by the lawyer;
    (3) the fee customarily charged in the locality for similar legal services;
    (4) the amount involved and the results obtained;
    (5) the time limitations imposed by the client or by the circumstances;
    (6) the nature and length of the professional relationship with the client;
    (7) the experience, reputation, and ability of the lawyer or lawyers performing
    the services;
    (8) whether the fee is fixed or contingent;
    (9) prior advertisements or statements by the lawyer with respect to the fees the
    lawyer charges; and
    (10) whether the fee agreement is in writing.
    Tenn. Sup. Ct. R. 8, RPC 1.5(a);13 see Conners v. Conners, 
    594 S.W.2d 672
    , 676 (Tenn.
    1980) (considering factors similar to those stated in Rule 1.5(a)).
    In its in-depth opinion, the trial court held that ShawnCoulson is entitled to the fees charged
    under the engagement agreement because the agreement was “fair at its inception and entered
    into in good faith.” This conclusion is well-supported by the trial court’s findings as to the
    underlying facts. We outline below the underlying facts found by the trial court and the stated
    reasons for its decision.
    13
    Effective January 1, 2011, RPC 1.5 was amended to add preliminary language prohibiting any agreement,
    charge, or collection of an unreasonable fee or expense amount, but the factors for determining a reasonable
    fee listed in subpart (a)(1) – (10) remained the same. In addition, the amendment added a comment clarifying
    that the stated factors are not exclusive and each factor may not be relevant in every case. See Wright, 337
    S.W.3d at 177 n.17 (explaining amendment).
    -18-
    (1) Wife understood the terms of the engagement agreement
    The trial court found that Wife’s engagement agreement is clear as to its terms. The
    agreement outlines the applicable hourly rates, states that “immediate payment” is required,
    and states that Wife will be required to pay a monthly service charge of 1.5% on any balance
    remaining after 30 days. The trial court considered it important that Mr. Shawn met with
    Wife in advance of commencing his representation of her, that he reviewed the engagement
    agreement with her and explained its terms to her, and that he also advised her that she could
    have independent counsel review the document. The trial court noted that Wife “is an
    intelligent and sophisticated businesswoman who served for many years as the vice-president
    and secretary of MAE” and concluded that she “understood the terms of the engagement
    agreement.” This conclusion is supported by the evidence in the record.
    (2) Wife and Mr. Shawn shared the same understanding of the contract
    The trial court found: “[T]he fact that [Wife] executed the engagement agreement following
    a discussion of its terms with Mr. Shawn indicates the parties[] reached a meeting of the
    minds. The Court concludes that Mr. Shawn and [Wife] shared the same understanding of
    the contract.” Wife does not dispute that she signed the engagement agreement soon after
    meeting with Mr. Shawn and instructing him to proceed with dispatch. The trial court’s
    conclusion is supported by the evidence in the record.
    (3) The terms of the engagement agreement are fair and reasonable
    After reviewing the engagement agreement, the trial court concluded that its terms are fair and
    reasonable on the face of the agreement, including the hourly rates charged, and that “the fees
    ShawnCoulson ultimately charged [Wife] were fair and reasonable.” The trial court stated
    that it “gave great weight to the expert testimony of Ms. Bruce,” given her extensive
    credentials and experience and her application of the RPC 1.5(a) factors to the facts of this
    case.14 The trial court also credited the opinion testimony of Mr. Noel, noting his nationally
    recognized expertise in business and commercial litigation. As explained in more detail
    below, the trial court discounted, at least in part, the testimony given by Wife’s expert, Ms.
    Nichol.
    The trial court methodically reviewed the facts of the case and applied them to the relevant
    factors set out in RPC 1.5(a). Addressing the first factor — “the time and labor required, the
    novelty and difficulty of the questions involved, and the skill requisite to perform the legal
    14
    The trial court noted that the first eight factors articulated in District of Columbia Rule of Professional
    Responsibility 1.5 are identical to RPC 1.5 of the Tennessee Rules.
    -19-
    service properly” — the trial court held that ShawnCoulson “handled multiple aspects of
    representation for [Wife]. . . . Millions of dollars were at stake, and [Wife] required
    experienced, competent counsel to adequately defend her interests in unusually complex and
    sophisticated issues.” The trial court described specific matters on which ShawnCoulson did
    substantial work, including advising Wife on the FCPA issues and the Gazprom contract,
    obtaining approval by the trial court for a forensic accounting, and positioning Wife to obtain
    a fair settlement with Husband. The trial court determined that the fact that Husband
    increased his formal $12 million offer of judgment to an ultimate settlement agreement worth
    over $37 million to Wife “demonstrate[s] the value of [ShawnCoulson’s] work for [Wife].”
    The trial court found:
    A skilled and experienced international business lawyer like Mr. Shawn was
    able to bring this strategy to bear for [Wife] and investigate and identify what
    was, at best, evidence of significant business mismanagment by [Husband] —
    evidence that led to [Husband] offering [Wife] tens of millions of dollars to
    settle the case. . . . Through his experience, Mr. Shawn was able to suggest and
    execute the hiring of Deloitte, which knowledge itself was extremely valuable,
    as articulated by Ms. Bruce.
    As to the second factor — “the likelihood, if apparent to the client, that the acceptance of the
    particular employment will preclude other employment by the lawyer” — the trial court found
    that Mr. Shawn “was not able to conduct other client business or seek new work when he was
    working for [Wife].” The trial court based this conclusion on the testimony of Mr. Shawn and
    the expert testimony of Ms. Bruce. The trial court held that, under the circumstances of this
    case, Wife’s “non-payment of fees is particularly significant — and damaging — to the
    operations of a small law firm like ShawnCoulson.”
    With respect to the third factor — “the fee customarily charged in the locality for similar legal
    services” — the trial court again relied on the expert testimony of Ms. Bruce. It held that the
    rates charged by Mr. Shawn (initially $575 per hour, then later $595 per hour) and his
    paralegal ($195 per hour) are reasonable, given his high level of experience and expertise.
    The trial court noted Ms. Bruce’s testimony that, “[i]n a large D.C. law firm, for example, an
    attorney of Mr. Shawn’s experience often charges at rates of $750 or more,” and that “in some
    large law firms, associates are billed to clients at $500 per hour or more.” The trial court also
    credited Ms. Bruce’s testimony that the “Adjusted Laffey Matrix,” a matrix of reasonable
    hourly rates for attorneys of varying experience levels in the Washington-Baltimore area,
    further “supports the reasonableness of [ShawnCoulson’s] fees.” See Laffey v. Northwest
    Airlines, Inc., 
    572 F. Supp. 354
     (D.D.C. 1983), aff’d in part, rev’d on other grounds, 
    746 F.2d 4
     (D.C. Cir. 1984). Under that matrix, the trial court noted, Mr. Shawn’s fees would
    have been between $671 and $686 per hour. The trial court also credited the testimony of Mr.
    -20-
    Noel that a few Shelby County attorneys charge as much as $500 per hour for certain
    sophisticated business matters. From this evidence, the trial court concluded that “Mr.
    Shawn’s charges are well within the norm of and in accordance with rates for this work in this
    national area of expertise.”
    Regarding the fourth factor — “the amount involved and the results obtained” — the trial
    court noted that, at the time ShawnCoulson was hired as part of Wife’s legal team, Husband
    had made no settlement offer in the divorce proceedings, and Husband and Mr. Germany had
    steadfastly denied Wife access to important MAE records. It commented: “[I]n general,
    [Wife] was ‘seriously on the defensive.’” After ShawnCoulson became involved, Mr. Shawn’s
    work led to the offer of judgment of $12 million, and then eventually to Wife’s settlement
    amount in excess of $37 million. The trial court reiterated its finding that ShawnCoulson’s
    “work can be directly linked to the increase in the settlement offer, demonstrating a significant
    value to the client.”
    Addressing the fifth factor — “the time limitations imposed by the client or by the
    circumstances” — the trial court found that Husband’s lack of cooperation in discovery and
    the manner in which he was conducting MAE’s business led Wife to ask Mr. Shawn for his
    full attention in her divorce proceedings. The trial court observed that Husband “did not keep
    [Wife] apprised of MAE business transactions as he was required to do; entered into suspect
    corporate agreements on MAE’s behalf; disbursed $9 million of MAE’s funds in
    contravention of the Special Master’s Order; and did not provide the forensic auditors with
    all of the information sought.” Husband did not meaningfully participate in the proceedings
    before the Special Master and “in some cases left those meetings early and refused to disclose
    his whereabouts in other meetings.” Because of Husband’s resistance, the trial court
    observed, Wife “made it clear that she was anxious for results and asked that her matter get
    Mr. Shawn’s full efforts.” In response, the trial court found, ShawnCoulson spent significant
    “amounts of time and resources in taking steps to compel [Husband’s] compliance with his
    case obligations and to operate quickly as demanded by [Wife].”
    As to the sixth factor — “the nature and length of the professional relationship with the client”
    — the trial court noted that ShawnCoulson’s relationship with Wife lasted for less than a year,
    from November 2008 to September 2009. It stated: “The nature of the relationship was that
    of an experienced specialist being brought into a serious and protracted divorce contest to
    assist existing counsel in identifying, managing, and resolving issues in his new client’s favor
    as rapidly and as expertly as possible.” During the time in which Mr. Shawn was part of
    Wife’s legal team, the trial court found, Wife placed “trust and confidence” in Mr. Shawn “as
    he helped guide her to a successful conclusion.”
    -21-
    With respect to the seventh factor — “the experience, reputation, and ability of the lawyer or
    lawyers performing the services” — the trial court found that Mr. Shawn’s level of experience
    and expertise was critical. It recited Mr. Shawn’s qualifications, noting that he has practiced
    law for over 35 years, with a focus on international law and specifically on litigation and
    transactional work for foreign-owned companies with interests in the United States. The trial
    court again credited Ms. Bruce’s testimony that Mr. Shawn is “recognized as an expert in
    corporate matters, specifically governance, shareholder derivative actions, and general advice
    regarding complex corporate matters. His particular expertise is in foreign and multinational
    business transactions which implicates his knowledge of the U.S. and foreign anti-bribery and
    anti-corruption laws and regulations.” The trial court concluded that “Mr. Shawn was very
    capable of providing high-quality work for [Wife] in this matter.”
    As to the eighth factor — “whether the fee is fixed or contingent” — the trial court simply
    noted that ShawnCoulson’s fee was fixed at the hourly rate set out in the engagement
    agreement.
    The ninth and tenth factors in RPC 1.5(a) are not in the D.C. counterpart to the rule, and they
    are not particularly relevant in this case. There was no evidence at trial about any
    advertisements or representations regarding ShawnCoulson’s fees, and it was undisputed that
    Wife’s fee agreement with ShawnCoulson was in writing.
    In addition, the trial court explained its reasons for substantially discounting the expert
    testimony by Wife’s expert, Ms. Nichol, at least insofar as it concerned the fee award to
    ShawnCoulson.15 The trial court observed that, while Ms. Nichol is a respected and
    experienced family law attorney, “she does not possess a particular skill or experience in the
    area of international law, and specifically has no experience with the FCPA, the Foreign
    Sovereign Immunity Act, or the United Kingdom’s anti-bribery laws.” The trial court also
    noted that many of the facts and assumptions undergirding Ms. Nichol’s opinion testimony
    turned out to be erroneous. For example, Ms. Nichol was under the impression that
    ShawnCoulson had charged Wife a total of $650,000, when the fees charged were actually
    about $450,000. Also, some of the fees that Ms. Nichol thought had been charged to Wife
    were actually paid by MAE, not Wife. Ms. Nichol mistakenly understood that Deloitte was
    hired to give a valuation for MAE, when it was actually retained to perform a forensic audit
    15
    Ms. Nichol’s testimony was credited in part with respect to the fee award sought by Wheeler & Franks.
    A number of Ms. Nichol’s recommended reductions as to the fees requested by Wheeler & Franks were
    adopted by the trial court.
    -22-
    of the company.16 Finally, although Ms. Nichol characterized the strategy of filing a
    shareholder derivative action as “flawed,” she conceded that she did not know whether Mr.
    Shawn had ever in fact advocated such a strategy and was unaware that Mr. Shawn ultimately
    advised Wife not to file such an action. Thus, in assessing ShawnCoulson’s attorney fee
    claim, the trial court gave controlling weight to the expert testimony of Ms. Bruce and Mr.
    Noel.
    Based on all of these considerations, the trial court concluded: “ShawnCoulson’s fees and
    expenses for work done from the inception of their engagement as [Wife’s] lawyers until
    termination of the attorney/client relationship were reasonable and appropriate.”
    On appeal, Wife argues that the trial court abused its discretion in holding that
    ShawnCoulson’s fees were reasonable and fair. She claims the evidence at trial shows that,
    contrary to the trial court’s findings, “[Mr.] Shawn proposed and developed unnecessary legal
    strategies, billed [Wife] at extraordinary rates for unnecessary legal and non-legal services,
    performed redundant and duplicative services, advocated wasteful measures, violated critical
    ethical rules governing legal conduct, and even potentially exposed [Wife] to potential
    liability in violation of his fiduciary duty to protect her interests.” Wife argues that the trial
    court erred in (1) failing to place the burden of proof on ShawnCoulson to prove the
    reasonableness of its fees, (2) failing to determine whether ShawnCoulson’s fees were
    “required,” (3) declining to consider the effect of unethical legal strategies, (4) using the
    wrong “relevant community” in its analysis, and (5) failing to address the significance of the
    “referral fee” from ShawnCoulson to Wheeler & Franks. Instead of engaging in the proper
    analysis of the relevant factors, Wife contends, the trial court “merely accepted conclusory
    statements” by Mr. Shawn that his fees were reasonable. Wife insists that the trial court’s
    conclusion was based on a “clearly erroneous assessment of the evidence.”
    We have carefully reviewed the record on appeal, including the transcripts of the trial
    testimony and the numerous exhibits. Many of the trial court’s factual findings in this case
    are based on its assessment of the witnesses’ credibility. Giving due deference to the trial
    court’s credibility determinations, as explained below, our review of the record shows that the
    trial court’s findings of fact are supported by substantial evidence. Moreover, its analysis of
    the relevant factors in light of those findings of fact is astute and sensible.
    Based on our review of the record, we reject Wife’s argument that the trial court erroneously
    shifted the burden of proof to her to show that ShawnCoulson’s fees are unreasonable. The
    16
    As noted by the trial court, “a forensic audit and a valuation are different procedures.” A valuation places
    a dollar value on the company, while the forensic audit in this case was conducted in order “to locate certain
    of [Husband’s] and MAE’s alleged hidden assets.”
    -23-
    record shows that the trial court required ShawnCoulson to prove that its fees are reasonable,
    and that ShawnCoulson sustained this burden of proof.
    The record does not support Wife’s contention that ShawnCoulson’s hourly rates are
    unreasonably high. According appropriate deference to the trial court’s decision to credit the
    testimony of Ms. Bruce and Mr. Noel, the rate charged by Mr. Shawn is well within the range
    of reasonable hourly rates for attorneys with a comparable level of experience and expertise
    in the Washington, D.C. area, and not far above the top rate for a Shelby County attorney with
    expertise in sophisticated and complex commercial matters. The expert testimony credited
    by the trial court fully supports the trial court’s holding that Mr. Shawn’s hourly rate is within
    the range of reasonableness. We find no abuse of discretion in the trial court’s conclusion that
    the rates charged by ShawnCoulson were reasonable.
    Wife argues vigorously that many of the hours expended by ShawnCoulson were
    unreasonable, duplicative, and unnecessary. She contends that ShawnCoulson’s research on
    Tennessee divorce law was unnecessary, argues that the fact that no shareholder derivative
    lawsuit was filed demonstrates that the exploration of such a lawsuit was a “rabbit trail,”
    claims that the Deloitte forensic audit was of little benefit because it did not result in a
    valuation of MAE, and points to the fact that no government agency had threatened Wife with
    criminal prosecution as confirmation that such potential liability to Wife was merely
    “hypothetical” and not even shown to be “plausible.”
    The trial court below wisely rejected all of these arguments, as do we. Perhaps Wife, from
    the safety of her current perch and with the benefit of hindsight, now feels free to deride the
    attorneys’ efforts as indulging flights of fancy at her expense. We do not. Short of finding
    a Shelby County attorney who is at once deeply knowledgeable about divorce litigation,
    international business law, the Foreign Corrupt Practices Act, terrorism laws, and money
    laundering schemes, Wife’s array of legal challenges called for a team of lawyers with
    different skills, all of whom had to communicate with one another. ShawnCoulson had no
    choice but to get some familiarity with Tennessee divorce law in order to weave its research
    on MAE into the overall divorce strategy. The proof at trial showed that Husband’s resistance
    to cooperation yielded only to the tactics Mr. Shawn devised, including the forensic audit of
    MAE and the threat of a shareholder derivative lawsuit. The proof also showed that the
    prospect of Wife being drawn into the vortex of Husband’s allegedly seamy business dealings
    and the potential of civil or even criminal liability were hardly hypothetical. And the fact that
    Wife later developed a case of buyer’s remorse about the settlement of her divorce litigation
    does not mean that the settlement was in fact unfavorable to her. Considering the evidence
    in the record as a whole, including the exhibits, Mr. Shawn’s testimony, and the expert
    testimony of Ms. Bruce and Mr. Noel, we find substantial evidence to support the trial court’s
    -24-
    holding that the hours expended by ShawnCoulson in its representation of Wife were
    reasonable.
    We also reject Wife’s argument that the trial court should have required ShawnCoulson to
    forfeit its entire fee because the 10% referral fee paid to Wheeler & Franks constituted a
    breach of ShawnCoulson’s ethical obligations. The trial court declined to credit Wife’s
    assertion that she was never told about the referral fee to Wheeler & Franks, but instead
    credited the attorneys’ testimony that she was orally informed of the fee. RPC 1.5(e) requires
    that the division of work between the lawyers be proportional, that “the client agrees to the
    arrangement, and the agreement is confirmed in writing.”17 Tenn. Sup. Ct. R. 8, RPC 1.5(e).
    The trial court held that the division of the attorney fees between ShawnCoulson and Wheeler
    & Franks was not proportional, and it is undisputed that ShawnCoulson did not confirm the
    referral fee in writing to Wife. The trial court held, however, that any ethical breach by
    ShawnCoulson with respect to the referral fee did not rise to the level of “an ethical
    transgression of a most flagrant sort,” which would have precluded any award of fees to
    ShawnCoulson whatsoever. See Estate of Thompson, M2011-00411-COA-R3-CV, 
    2012 WL 912859
    , at *15 (Tenn. Ct. App. Mar. 14, 2012) (quoting White v. McBride, 
    937 S.W.2d 796
    ,
    803 (Tenn 1996)). It reasoned that Wife was told about the fee at the inception of her
    business relationship with ShawnCoulson, and she ultimately paid no more in attorney fees
    than she agreed to pay under the ShawnCoulson engagement agreement.
    The trial court’s reasoning on this issue is sound. According appropriate deference to the trial
    court’s decision to credit the attorneys’ testimony over that of Wife, the evidence in the record
    supports the trial court’s finding that Wife was informed of the referral fee at the beginning
    of her relationship with ShawnCoulson. Likewise, the evidence in the record does not
    preponderate against the trial court’s factual finding that Wife did not pay more overall
    attorney fees because of the referral fee arrangement. Under these circumstances, we agree
    with the trial court that any ethical transgression was not “flagrant,” and Wife suffered no
    prejudice. Accordingly, we cannot conclude that the trial court erred in declining to hold that
    17
    RPC 1.5(e), which provides:
    (e) A division of a fee between lawyers who are not in the same firm may be made only if:
    (1) the division is in proportion to the services performed
    by each lawyer or each lawyer assumes joint responsibility
    for the representation;
    (2) the client agrees to the arrangement, and the agreement is
    confirmed in writing; and
    (3) the total fee is reasonable.
    Tenn. Sup. Ct. R. 8, RPC 1.5(e).
    -25-
    ShawnCoulson was precluded from collecting any fee whatsoever for its representation of
    Wife.
    For all these reasons, we must affirm the trial court’s conclusion that the fees ShawnCoulson
    charged to Wife are reasonable and appropriate, and we uphold the award of fees in the
    amount of $111,885.38.18
    Pre-judgment Interest
    The trial court awarded ShawnCoulson pre-judgment interest at a rate of 7.5%,19 from October
    2009 to June 30, 2012, pursuant to Tennessee Code Annotated § 47-14-123. That statute
    provides: “Prejudgment interest . . . may be awarded by courts or juries in accordance with
    the principles of equity at any rate not in excess of a maximum effective rate of ten percent
    (10%) per annum . . . .” Tenn. Code Ann. § 47-14-123.
    On appeal, Wife argues that the award of prejudgment interest to ShawnCoulson was “legal
    error and should be reversed.” She claims that “pre-judgment interest is not appropriate in
    a fee dispute over attorney fees,” citing the Supreme Court’s holding in Alexander v. Inman,
    
    974 S.W.2d 689
     (Tenn. 1998), to support this proposition.
    In Alexander, the Supreme Court affirmed the trial court’s denial of a prejudgment interest
    award in a suit to recover attorney fees. Alexander, 974 S.W.2d at 698. The Court held, “In
    reaching an equitable decision [about whether to award prejudgment interest], a court must
    keep in mind that the purpose of prejudgment interest is to fully compensate a plaintiff for the
    loss of the use of funds, not to penalize a defendant.” Alexander, 974 S.W.2d at 697-98
    (citing Myint, 970 S.W.2d at 927). In addition to principles of equity, a trial court may
    consider the degree of certainty of a plaintiff’s claim and whether the amount is disputed on
    reasonable grounds. Myint, 970 S.W.2d at 927-28. The Supreme Court has explained:
    [T]he more clear the fact that the plaintiff is entitled to compensatory damages,
    the more clear the fact that the plaintiff is also entitled to prejudgment interest
    as part of the compensatory damages. The converse, however, is not
    necessarily true. The uncertainty of either the existence or amount of an
    obligation does not mandate a denial of prejudgment interest, and a trial court’s
    18
    Wife does not challenge ShawnCoulson’s calculation of its attorney fees; she challenges only the
    reasonableness of the fees.
    19
    Wife does not challenge the rate of prejudgment interest awarded, only the propriety of awarding
    prejudgment interest at all under the circumstances of this case.
    -26-
    grant of such interest is not automatically an abuse of discretion, provided the
    decision was otherwise equitable. The certainty of the plaintiff’s claim is but
    one of many nondispositive facts to consider when deciding whether
    prejudgment interest is, as a matter of law, equitable under the circumstances.
    Id.
    The Alexander Court’s decision to affirm the trial court’s denial of prejudgment interest was
    based in part on the fact that “both the right to recover the fees and the amount of such fees
    were quite reasonably disputed,” as was evidenced by the “sound, yet widely differing,
    conclusions reached by the several jurists who have analyzed this case.” Alexander, 974
    S.W.2d at 698. The Court concluded that, “[i]n light of the extreme uncertainty of the final
    disposition of this case,” an award of prejudgment interest would be a windfall to the plaintiff
    attorneys.
    The trial court in the instant case examined the holding in Alexander but concluded that the
    fees claimed by ShawnCoulson were reasonable and that “an award of prejudgment interest
    is appropriate.” We may reasonably infer from the trial court’s reference to Alexander that
    it did not feel that ShawnCoulson’s fees in this case were “quite reasonably disputed” by Wife
    or that the reasonableness of those fees was “extreme[ly] uncertain,” and that the equities
    weighed in favor of awarding prejudgment interest to ShawnCoulson. Such a conclusion is
    well-supported in this record.
    In determining whether to grant prejudgment interest on an award of attorney fees, the trial
    court has the discretion to ascertain whether the principles of equity are served by such
    prejudgment interest. “[T]he trial court [has] considerable deference in the prejudgment
    interest decision,” and it “must decide whether the award of prejudgment interest is fair, given
    the particular circumstances of the case.” Myint, 970 S.W.2d at 927. Under the
    circumstances of this case, based on our review of the record as a whole, we cannot find that
    the trial court abused its discretion in awarding ShawnCoulson $22,896.08 in prejudgment
    interest.
    Service Charge
    The engagement agreement between the parties includes an express provision permitting
    ShawnCoulson to assess a 1.5% monthly service charge in the event of non-payment: “We
    expect immediate payment on all [monthly] invoices and we will impose a service charge of
    one and one-half (1-1/2) percent, per month, on any balance due remaining after 30 days after
    the invoice date.” The trial court below held that this provision was enforceable and that
    ShawnCoulson was entitled to collect its accrued service charges of $71,643.06. In reaching
    -27-
    that conclusion, the trial court again credited the testimony of Ms. Bruce, who testified “that
    it is generally acceptable to charge interest so long as the interest provision is in the
    engagement agreement.” Ms. Bruce based her expert opinion on D.C. Bar Ethics Counsel
    Opinion 310, entitled “Propriety of Lawyer Charging Interest When the Client Fails to Pay
    Fees.” That opinion provides: “[A] client’s unexcused failure to meet a fee obligation does
    not allow a lawyer to seek to collect interest on the unpaid portion of the debt unless that is
    specifically provided for in the existing fee agreement.”20 The trial court also credited the
    testimony of Mr. Shawn himself, who is an adjunct professor of legal ethics at George
    Washington University Law School. The trial court rejected Wife’s argument that the service
    charge provision in the engagement agreement was unenforceable, observing that Wife
    “presented no testimony or written evidence on this subject and offered no contrary authority.”
    The trial court found that the D.C. authority on which Ms. Bruce and Mr. Shawn relied, while
    not binding, was persuasive. In conclusion, the trial court held, “given the plain terms of the
    parties’ agreement, the expert testimony of Ms. Bruce and Mr. Shawn, and the ethics opinion
    relied upon by Ms. Bruce, it is reasonable and fair for ShawnCoulson to charge [Wife] interest
    at 1.5% per month on her unpaid bills.”
    On appeal, Wife argues that the trial court erred in awarding ShawnCoulson the 1.5% “service
    charge” provided for in the engagement agreement. Wife argues that a “service charge” is
    different from interest, in that services must be performed when a service charge is assessed.
    She argues that “ShawnCoulson never submitted evidence of what, if any, ‘service’ was
    performed or to what extent such service cost ShawnCoulson as much as 1.5% per month.”
    Therefore, Wife claimed, the trial court “failed to enforce the contract as written, instead it
    simply applied the 1.5% ‘service charge’ to the balance due, effectively treating it the same
    as ‘interest.’ ”21 If the “service charges” were to be considered “interest,” Wife claims, they
    would be violative of the usury statute, which limits allowable annual interest in contracts to
    10% per year. See Tenn. Code Ann. § 47-14-103. Thus, Wife claims, the trial court’s award
    of service charges in the amount of $71,643 must be reversed.
    The “service charge” provision in the parties’ engagement agreement is plain and
    unambiguous; it requires Wife to pay her bills immediately or be assessed a 1.5% service
    20
    The issue in this bar opinion was whether the attorney could “ethically seek interest on amounts owed even
    if there is no such provision in the fee agreement.” D.C. Bar Opinion 310, at ¶4 (emphasis added). The Bar
    decided to adhere to the long-standing rule that it is ethical for an attorney to “charge interest on a clients
    unpaid bills as long as that possibility had been agreed to by the client ‘in advance of representation or in
    advance of a new stage of representation.’” D.C. Bar Opinion 310, at ¶4 (quoting D.C. Bar Opinion 11).
    The D.C. Bar observed that this “is consistent with the rule in many jurisdictions.” As noted by the trial
    court in the instant case, Wife cited no contrary ethical rule from Tennessee or any other jurisdiction.
    21
    The trial court did, in fact, refer to the 1.5% monthly “service charge” as “interest” in its analysis.
    -28-
    charge for each month on the overdue amount. In her appellate brief, Wife does not direct this
    Court to any part of the record in which the arguments she now raises on appeal were raised
    in the trial court. Arguments not raised in the trial court in the first instance are considered
    to be waived on appeal. Barnes v. Barnes, 
    193 S.W.3d 495
    , 501 (Tenn. 2006) (“Issues not
    raised in the trial court cannot be raised for the first time on appeal.”). Finding no reason to
    disregard the unambiguous “service charge” provision in the parties’ agreement, we affirm
    the trial court’s enforcement of that provision.
    Costs of Collection
    The parties’ engagement agreement provides:
    If we must initiate arbitration to collect any outstanding balance on your
    account, you agree to pay our reasonable costs and attorneys’ fees, or the time
    expended by us calculated at our hourly rates, for such action, if we are
    awarded our outstanding balance in whole or in part. If we must prepare a
    promissory note or other evidence of indebtedness, should your account become
    delinquent, you agree to pay our fees and costs for such services.
    In the trial court proceedings, ShawnCoulson sought an award against Wife for the costs of
    collecting the balance of its attorney fees. The trial court declined to award ShawnCoulson
    its costs of collection under the above-quoted provision of the engagement agreement. It
    reasoned: “The contract, which was drawn by [ShawnCoulson], did not say that [Wife] would
    be required to pay attorney fees and cost[s] of collection if [ShawnCoulson] had to take any
    legal steps to collect their unpaid legal fees. The engagement letter only provided for
    collection costs in the event of arbitration which did not occur.” Finding no other basis for
    an award to ShawnCoulson of its cost of collecting its fee from Wife, the trial court denied
    the law firm’s request.
    In its cross-appeal, ShawnCoulson cites three reasons why this Court should hold that the trial
    court erred in denying its request for the costs of collection. First, it claims that the trial court
    should have awarded the law firm its costs of collection as an element of damages that
    proximately resulted from Wife’s breach of the engagement agreement. As a second theory
    of recovery, ShawnCoulson argues that the engagement agreement provides for recovery of
    the costs of collection in this proceeding because, even though the attempted arbitration
    proved impossible for unforeseen reasons, the law firm in fact concluded that it “must initiate
    arbitration” within the meaning of the engagement agreement. Finally, ShawnCoulson argues
    that the language in the engagement agreement evidences the parties’ intent to place the
    burden of the cost of collection upon the party whose actions necessitate such costs, i.e., Wife.
    ShawnCoulson argues: “This is particularly appropriate in the instant case because arbitration
    -29-
    was rendered impossible, and the judicial proceeding was the only available procedure for
    ShawnCoulson to enforce its statutory and contractual lien.”
    Our first task in addressing this issue is to interpret the provision in the parties’ engagement
    agreement on the costs of collection. As we have indicated above, issues of contractual
    interpretation are questions of law that are reviewed de novo, with no presumption of
    correctness in the trial court’s interpretation. Perkins, 380 S.W.3d at 80. “A cardinal rule of
    contractual interpretation is to ascertain and give effect to the intent of the parties.” Allmand
    v. Pavletic, 
    292 S.W.3d 618
    , 630 (Tenn. 2009). Initially, we seek to ascertain the parties’
    intent by examining the plain and ordinary meaning of the written words that are “contained
    within the four corners of the contract.” 84 Lumber Co. v. Smith, 
    356 S.W.3d 380
    , 383
    (Tenn. 2011) (citing Kiser v. Wolfe, 
    353 S.W.3d 741
    , 747 (Tenn. 2011)). The literal meaning
    of the contract language controls if the language is clear and unambiguous. Allmand, 292
    S.W.3d at 630. If the contractual terms are ambiguous, that is, susceptible to more than one
    reasonable interpretation, we then apply other established rules of construction to determine
    the contracting parties’ intent. Allstate Ins. Co. v. Watson, 
    195 S.W.3d 609
    , 611 (Tenn.
    2006); Planters Gin Co. v. Fed. Compress & Warehouse Co., 
    78 S.W.3d 885
    , 890 (Tenn.
    2002). The meaning of the contract may become a question of fact if ambiguity remains after
    application of the appropriate rules of construction. Planters Gin Co., 78 S.W.3d at 890
    (quoting Smith v. Seaboard Coast Line R.R., 
    639 F.2d 1235
    , 1239 (5th Cir. Unit B Mar. 1981
    (per curiam))).
    We agree with the trial court’s reading of the contractual provision at issue. The engagement
    agreement clearly sets forth the situation in which Wife may be required to pay
    ShawnCoulson’s costs of collection.           In pertinent part, the provision states: “If
    [ShawnCoulson] must initiate arbitration to collect any outstanding balance,” then Wife
    agrees to pay the firm’s “reasonable costs . . . for such action, if [ShawnCoulson is] awarded
    our outstanding balance in whole or in part.” The “for such action” language can only refer
    to the arbitration that ShawnCoulson “must initiate.” Thus, the provision in the engagement
    agreement drafted by ShawnCoulson provides only for the collection of the costs of an
    arbitration action to collect the firm’s outstanding fees.
    ShawnCoulson insists that this provision in the engagement agreement should be interpreted
    to hold Wife contractually bound to pay the costs of collection where, as here, arbitration was
    rendered impossible by unforeseen circumstances and a judicial proceeding was the only
    means of collecting its fees from Wife. It argues that the contractual language evidences the
    -30-
    parties’ general intent to prevent ShawnCoulson from having to “spend the entire fees which
    [Wife] failed to pay in an effort to recover them.” 22
    Indeed, in any action to collect attorney fees, “the costs of litigation are likely to substantially
    deplete any recovery for either the attorney or the client . . . and they may indeed equal or
    exceed the amount of the disputed fees.” Cross-Appellant’s Brief at 69 (quoting Alan Scott
    Rau, Resolving Disputes over Attorneys’ Fees: The Role of ADR, 46 SMU L. Rev. 2005, 2016
    (1993)). Nevertheless, we are unable to award the costs of collection without a legal basis for
    doing so. ShawnCoulson’s engagement agreement provides no legal basis for such an
    award.23
    ShawnCoulson argues in the alternative that the trial court should have awarded the law firm
    its costs of collection as compensatory damages for Wife’s breach of the agreement. We must
    respectfully reject this argument as well. Tennessee follows the “American Rule,” that a party
    to a civil proceeding may not recover attorney fees unless there is either a contractual or
    statutory provision allowing for such recovery. See Rogers v. Louisville Land Co., 
    367 S.W.3d 196
    , 212 (Tenn. 2012). Because ShawnCoulson has pointed to no contractual or
    statutory basis that authorizes it to recover its costs of collection from Wife, we must affirm
    the trial court’s decision to deny the law firm’s request.
    Any other arguments raised by the parties and not expressly addressed herein have either been
    deemed to lack merit or are pretermitted by our decision.
    22
    ShawnCoulson claims that its costs of collection amounted to $502,373.39, consisting of outside attorney
    fees and expert witness fees ($290,402.17), ShawnCoulson’s own fees and expenses ($169,176.25), and a
    service charge of 1.5% per month with respect to its fees ($42,794.97).
    23
    ShawnCoulson also argues that it should be awarded its costs of collection based on a different provision
    of the engagement agreement, which states: “If any matter for which you engage us includes any monetary
    recovery, you agree to provide us with a lien on such recovery for accrued fees and costs.” Respectfully, this
    provision is inapposite and does not provide a legal basis for an award of the costs incurred to collect
    outstanding fees.
    -31-
    C ONCLUSION
    The decision of the trial court is affirmed. Costs on appeal are to be taxed equally to
    Appellant/Cross-Appellee Dorothy Lavon W. Coleman and Appellee/Cross-Appellant
    ShawnCoulson, LLP, and their sureties, for which execution may issue, if necessary.
    _________________________________
    HOLLY M. KIRBY, JUDGE
    -32-