Heather Steele Christy v. Brandon Jade Christy ( 2022 )


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  •                                                                                            03/30/2022
    IN THE COURT OF APPEALS OF TENNESSEE
    AT NASHVILLE
    January 25, 2022 Session
    HEATHER STEELE CHRISTY V. BRANDON JADE CHRISTY
    Appeal from the Circuit Court for Robertson County
    No. 74CC1-2019-CV-140       Ross H. Hicks, Judge
    No. M2021-00192-COA-R3-CV
    In this post-divorce proceeding, Father appeals a default judgment entered against him as
    a sanction that: 1) modified the parties’ parenting plan and decreased his child support
    obligation based on the emancipation of one of his children and 2) awarded Mother a
    monetary judgment in the amount of $7,635 ($2,000 as reimbursement for half of the
    middle child’s vehicle; $500 for sanctions not paid; and $5,135 for attorney’s fees and court
    costs paid by Mother). Father filed a motion requesting the trial court to set aside the
    default judgment, asserting he did not receive proper notice of Mother’s motion for default.
    The trial court summarily denied Father’s motion without holding a hearing. We vacate
    the judgment of the trial court and remand for further proceedings.
    Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Circuit Court Vacated and
    Remanded
    ANDY D. BENNETT, J., delivered the opinion of the Court, in which J. STEVEN STAFFORD,
    P.J., W.S., and W. NEAL MCBRAYER, J., joined.
    John B. Holt, Springfield, Tennessee, for the appellant, Brandon Jade Christy.
    Brandi Lynn McPeek Jones, Springfield, Tennessee, for the appellee, Heather Steele
    Christy.
    OPINION
    FACTUAL AND PROCEDURAL HISTORY
    Heather Steele Christy (“Mother”) and Brandon Jade Christy (“Father”) are parents
    of three children born in 2000, 2002, and 2005. Mother and Father were divorced by final
    decree entered in January 2016. The final decree incorporated a marital dissolution
    agreement and a permanent parenting plan (“PPP”) granting the parties equal parenting
    time and naming Father as primary residential parent. The PPP required the parties to “split
    equally any and all agreed-upon extra-curricular expenses, necessary clothing expenses,
    and school-related fees or necessities.” Neither party was awarded child support, which
    was a deviation from the child support guidelines. The PPP explained the deviation as
    follows: “Based upon the division of certain additional current and anticipated child-
    related expenses, such as cellular phones, vehicle expenses and other costs, the parties
    agree that it is in the best interest of the minor children that the child support obligation is
    deviated down to $0.00.”
    On January 3, 2018, the trial court entered an agreed order to modify the PPP,
    changing Mother to the primary residential parent and providing her with 285 days of
    parenting time; Father’s parenting time was reduced to 80 days per year. Father’s child
    support obligation was set at $991.00 monthly. The revised PPP required the parties to
    “split equally any and all agreed-upon extra-curricular expenses, necessary clothing
    expenses, and school-related fees or necessities” and to “split equally” “uncovered
    reasonable and necessary medical expenses.” In April 2019, the case was transferred to
    Robertson County, per Mother’s request.
    On May 16, 2019, Mother filed a petition to modify the PPP and for civil contempt.
    As grounds for her motion, Mother stated that one child was emancipated; Father relocated
    to Knox County without proper notice to Mother; the children “are old enough that their
    opinion matters in the factors of what parenting time is in the[ir] best interests”; and Father
    had failed to pay two medical bills despite repeated requests to pay the same. A proposed
    parenting plan was attached to her motion. On June 27, 2019, Mother filed a motion to set
    her petition for final hearing; she stated that Father accepted service of her petition and
    over thirty days passed without a response from Father. On September 17, 2019, Father
    filed a pro se response to Mother’s petition to modify the PPP and requested mediation to
    address the parenting plan dispute. The parties’ PPP stated, “Should the parents disagree
    about the Parenting Plan or wish to modify it, they must make a good faith effort to resolve
    the issue by the process selected below before returning to Court.” The parties’ checked a
    box indicating they were selecting “Mediation by a neutral party chosen by the parents or
    the Court.” Regarding costs of mediation, the PPP states “The costs of this process may
    be determined by the alternative dispute process or may be assessed by the Court based
    upon the incomes of the parents. It must be commenced by notifying the other parent and
    the Court by written request.”
    On September 30, 2019, Mother filed a “Motion for Father to Pay Half of Car
    Expenses for Minor Child.” As grounds for her motion, Mother stated that the PPP requires
    the parties to equally divide “any and all agreed-upon extra-curricular expenses, necessary
    clothing expenses, and school-related fees or necessities,” and that the parties agreed to
    split the cost of their children’s cars (having already split the cost of their oldest child’s
    car). Mother asserted that she paid $4,000 for the “car, tags, and insurance for the minor
    child” and that “Father told the Mother he would send her his half of the money for said
    -2-
    expenses, but he never did.” Father retained counsel who filed a notice of appearance on
    November 1, 2019. The hearing set for November 5 was continued.
    Apparently, the case stalled for the next four months until February 26, 2020 when
    Mother filed a motion for status requesting a final hearing on her motion to modify the PPP
    and on her motion for Father to pay half of the car expenses. Mother’s motion for status
    was heard “on the pleadings” on April 23, 2020. On May 21, 2020, the trial court entered
    an order setting mediation and requiring Father to pay for mediation; the court set the final
    hearing, to be held by video conference, on June 16, 2020. On June 9, 2020, Mother filed
    a motion to continue the final hearing, to set mediation “on a date specific,” and for
    attorney’s fees. Mother stated that despite the fact that the order was not entered until May
    21, all counsel “were advised of the court’s ruling” on April 23. In an effort to quickly set
    mediation prior to the June 16 hearing, Mother sent mediation dates to Father’s counsel on
    May 7 and followed up on May 19 and May 26, but Father did not respond. Mother advised
    that the mediator was available on two dates in July and requested the court to set mediation
    on either of those two dates; she also requested attorney’s fees for the motion and for
    continued attempts to set mediation. Mother set her motion to “be heard on the pleadings
    on June 16, 2020.” On June 16, 2020, the trial court entered a handwritten “Motion Hearing
    on the Pleadings Results Form” (“Results Form”) (1) granting the motion to continue; (2)
    setting mediation on July 15, 2020; (3) requiring Father to pay the mediation fee of $250;
    and (4) awarding attorney’s fees to Mother. On July 7, the trial court entered an order
    reflecting the June 16 ruling.
    Mediation was held on July 15, 2020; Father and his counsel appeared in person,
    Mother’s counsel appeared in person, and Mother appeared telephonically. Father refused
    to participate in the mediation when he learned that Mother did not appear in person. On
    that same date, Father filed an answer to Mother’s May 16, 2019 motion to modify the PPP
    and a response to Mother’s February 26, 2020 motion for status. Father also filed a motion
    to reconsider the June 16, 2020 order, seeking reimbursement from Mother for the cost of
    mediation.
    On July 17, 2020, Mother filed a motion for default, or in the alternative for
    sanctions and to reset mediation. Mother asserted that Father “has failed to file an Answer
    or any responsive pleadings” and that Father acted in bad faith when he discontinued the
    mediation. Mother also filed a response to Father’s motion to reconsider the June 16, 2020
    order. Father then filed a response to Mother’s motion for default.
    On July 23, 2020, the trial court entered a Results Form denying Father’s motion
    for reconsideration of its June 16, 2020 order. On July 27, 2020, Mother filed a motion for
    contempt and for wage assignment alleging that Father had fallen behind on his child
    support payments for a total arrearage of $1,991; the motion was set to be heard on the
    pleadings on August 11, 2020. On August 11, the trial court heard Mother’s motion for
    contempt and wage assignment “on the pleadings” and entered a Results Form with the
    -3-
    following handwritten “judicial notes”: “No response. Wage assignment to be entered.
    Judgment for arrearage to be entered ($1,991.00).”1 On August 11, 2020, the court entered
    an order denying Father’s motion for reconsideration of its June 16, 2020 order. On August
    25, 2020, the court entered a handwritten order denying Mother’s motion for default noting
    “answer filed 7/15”, granting Mother’s motions for sanctions by awarding “$250 attorney
    fees . . . to plaintiff”, resetting mediation for “no later than September 20,” and requiring
    both parties to attend mediation “in person.” On September 21, 2020, the court entered an
    official order memorializing the August 25 handwritten ruling.
    On October 15, 2020, Mother filed a motion to waive mediation and to set for final
    hearing and for additional sanctions. Mother asserted that she requested dates from the
    mediator on August 27 and provided two available dates to Father’s counsel on that same
    day. Father’s counsel responded via email on September 8 that neither of the two dates
    Mother suggested worked for him and requested additional dates from the mediator.
    Father’s counsel then informed Mother’s counsel via email that he could mediate on
    October 2, 2020, which was after the court’s September 20 deadline. Mother filed a motion
    requesting the court to waive mediation and set a final hearing or, alternatively, “award a
    default judgment to the Mother . . . Father has no intention of complying with this Court’s
    Order.” Again, this motion was set to be heard “on the pleadings.” The certificate of
    service on Mother’s motion states it was “forwarded via U.S. Postage prepaid, email, or
    facsimile” to Father’s counsel. Father asserts he never received service of the motion.
    On November 3, 2020, the trial court entered the following Results Form on which
    the trial court’s handwritten comments are italicized below:
    In accordance with Tennessee Supreme Court Orders in re: Covid-19
    encouraging the continued use and increase[d] use of telephone,
    teleconferencing, email, video conferencing or other means that do not
    involve in-person contact and in accordance with the Order, the following
    Motion(s) were set and heard on the pleadings by the Honorable Ross H.
    Hicks, this the 3rd day of November, 2020 as follows:
    Motion(s) heard: Motion to Waive Mediation [and] to set for final H[earing]
    and for Additional Sanctions
    Pleadings Hearing Results:
    ...
    X      Other
    1
    The Results Form granting Mother’s motion for contempt and wage assignment was entered on
    August 11, 2020, but the official order was not entered until October 27, 2020.
    -4-
    Judicial Notes: No response by Father. Father was ordered to mediation
    and sanctions were imposed. Father has not complied with the Court’s
    previous orders and he is therefore sanctioned further. His pleadings are
    struck and plaintiff is awarded a default judgment in this matter. Plaintiff’s
    [attorney] to prepare judgment.
    On November 13, 2020, Father filed a motion for emergency judicial status
    conference, stating that Father “has now received three (3) separate Order[s] submitted to
    this Honorable Court. Counsel is not aware of any Motions and/or hearings to support said
    Orders.” Attached to his motion was a hearing request form requesting his motion “to be
    heard however the Court deems appropriate.” On that same day, the trial court denied
    Father’s request for emergency judicial status conference stating in its handwritten
    comments on the motion hearing on the pleadings result form: “Mr. Holt must give
    COVID-19 notice and set [h]is motion for determination on the pleadings. If a hearing is
    deemed necessary by the Court, the Court will set a hearing.” (emphasis in original).
    On November 19, 2020, the trial court entered an order for default judgment which
    had been submitted by Mother, stating:
    This matter came before the Court on the 3rd day of November 2020
    upon the Motion to Waive Mediation & To Set for Final Hearing and for
    Additional Sanctions. After a review of the record in this matter, the Motion
    was granted, and the Mother is hereby awarded a default judgment. The
    Court FINDS and ORDERS the following:
    1. That Mother filed a Petition to Modify Parenting Plan and for Civil
    Contempt on May 16, 2019, alleging a material change of circumstances
    based on the Father’s relocation to Knoxville and the impossibility of
    following the current Permanent Parenting Plan.
    2. That there has been a material change in circumstances such that the
    Permanent Parenting Plan be modified pursuant to the attached
    Permanent Parenting Plan.
    3. That the attached Permanent Parenting Plan is hereby incorporated into
    this Order as if verbatim.
    4. That the child support worksheet is attached to the Permanent Parenting
    Plan. As one minor child emancipated during the pendency of this
    Petition, there is a 15% variance such that the child support shall be
    modified to $748.00 per month. A new wage assignment order is
    attached.
    5. That the Mother is awarded a money judgment in the amount of
    $7,635.00, for which execution may issue, the breakdown of which is as
    follows:
    -5-
    a. $2,000.00 as reimbursement for the minor child’s vehicle that the
    Father refused to pay;
    b. $500.00 for the previous sanctions ordered that Father has not
    paid;
    c. $5,135.00 for attorney’s fees and court costs paid by the Mother.
    6. That this Order resolves all matters pending in this court and is a final
    order.
    On December 14, 2020, Father filed a motion to vacate the order for default
    judgment pursuant to Tenn. R. Civ. P. 60.02(1) arguing that the order for default judgment
    is “inappropriate without any notice whatsoever of the proceedings taking place on
    November 3, 2020.” Attached to Father’s motion was the affidavit of Father’s counsel’s
    legal assistant in which she averred, among other things, “I have absolutely no knowledge
    of a November 3, 2020, hearing regarding a Motion for Default or any other proceeding,
    as there has been no information via email, Notice of Hearing, Hearing Results Form or
    otherwise provided to this office.” Father included a notice of hearing requesting to be
    heard “via Zoom.” The trial court refused to grant a hearing via Zoom or otherwise and
    denied Father’s motion to vacate by order entered January 19, 2021.
    Father timely filed a notice of appeal and submitted a notice that no transcript or
    statement of the evidence of the proceeding would be filed, stating:
    1. This matter was conducted without any evidence, testimony, or otherwise
    for the Court’s consideration and in which to provide a transcript or
    statement of the evidence.
    2. This matter was heard on “pleadings only” without the benefit of counsel
    being heard and without witnesses or Exhibits being filed.
    3. Counsel for Appellant has no other option but to rely on the Trial Court
    record and the pleadings contained therein for this appeal.
    Mother filed a response to Father’s notice stating, “The conclusion of this matter was
    conducted without testimony due to Covid-19 procedures put in place by the 19th Judicial
    District. However, this matter began pre-pandemic and there was at least one in-court
    appearance . . . .”
    Father appeals, asserting that the trial court erred in granting a default judgment
    against him because he did not receive notice of Mother’s motion for default and,
    furthermore, that the trial court should have conducted a hearing on Mother’s motion and
    his motion to vacate. Father also asserts the trial court erred in awarding Mother a
    judgment for half of the vehicle expenses for his child. Mother requests her attorney’s
    fees on appeal.
    -6-
    STANDARD OF REVIEW
    “Appellate courts review a trial court’s decision to impose sanctions and its
    determination of the appropriate sanction under an abuse of discretion standard.”
    Alexander v. Jackson Radiology Assocs., P.A., 
    156 S.W.3d 11
    , 14 (Tenn. Ct. App. 2004)
    (citing Lyle v. Exxon Corp., 
    746 S.W.2d 694
    , 699 (Tenn. 1988)). Likewise, we review a
    court’s decision to enter a default judgment and its decision as to whether to set aside a
    default judgment under an abuse of discretion standard. Patterson v. SunTrust Bank, 
    328 S.W.3d 505
    , 509 (Tenn. Ct. App. 2010). When applying the abuse of discretion standard
    to a trial court’s decisions involving default judgments, this Court has explained the
    analysis as follows:
    Under the abuse of discretion standard, a trial court’s ruling will be upheld
    so long as reasonable minds can disagree as to the propriety of the decision
    made. A trial court abuses its discretion only when it applies an incorrect
    legal standard, or reaches a decision which is against logic or reasoning or
    that causes an injustice to the party complaining. In the interests of justice,
    the courts have expressed a clear preference for a trial on the merits. Motions
    to set aside default judgments are not viewed with the same strictness that
    motions to set aside judgments after a hearing on the merits are viewed.
    Rather, such motions are construed liberally in favor of granting the relief
    requested. If there is reasonable doubt as to whether to set aside a default
    judgment upon proper application, a court should exercise its discretion in
    favor of granting relief from the judgment.
    Decker v. Nance, No. E2005-2248-COA-R3-CV, 
    2006 WL 1132048
    , at *2 (Tenn. Ct. App.
    Apr. 28, 2006) (internal citations omitted). The parties agree that there is no transcript and
    there was no hearing or testimony presented in relation to the trial court’s award of a default
    judgment. Therefore, our review is on the technical record alone.
    ANALYSIS
    Mother requested the trial court to enter a default judgment against Father as a
    sanction for his failure to mediate by September 20, 2020, and for his failure to pay
    sanctions previously assessed. Father asserts that he did not receive notice that Mother was
    seeking a default judgment against him, and he further asserts that the trial court erred in
    granting the default “on the pleadings” rather than holding a hearing.
    Tennessee Rule of Civil Procedure 16.06 states:
    If a party or party’s attorney fails to obey a scheduling or pretrial order, or if
    no appearance is made on behalf of a party at a scheduling or pretrial
    conference, or if a party or party’s attorney is substantially unprepared to
    -7-
    participate in the conference, or if a party or party’s attorney fails to
    participate in good faith, the judge, upon motion or the judge’s own initiative,
    may make such orders with regard thereto as are just, and among others any
    of the orders provided in Rule 37.02. . . .
    TENN. R. CIV. P. 16.06. Tennessee Rule of Civil Procedure 37.02(C) allows the court to
    enter “[a]n order striking out pleadings or parts thereof, or staying further proceedings until
    the order is obeyed, or dismissing the action or proceeding or any part thereof, or rendering
    a judgment by default against the disobedient party[.]” As this Court has pointed out,
    sanctions imposed under Tenn. R. Civ. P. 37.02 must “relate directly to the particular type
    of abuse involved in the case and must not be excessive. The punishment, in other words,
    must fit the crime and must be visited upon the criminal.” Mansfield v. Mansfield, No. 01-
    A-01-9412-CH-0058, 
    1995 WL 643329
    , at *6 (Tenn. Ct. App. Nov. 3, 1995). Moreover,
    while default judgments are permissible sanctions under Tenn. Rs. Civ. P. 16.06 and 37.02,
    they are considered “drastic sanctions” and are not favored by the court because they “run
    counter to the judicial system’s general objective of disposing of cases on the merits.”
    Henry v. Goins, 
    104 S.W.3d 475
    , 481 (Tenn. 2003).
    Tennessee Rule of Civil Procedure 55.01 authorizes the entry of default judgment
    as long as specified procedural requirements are met. In particular, “all parties against
    whom a default judgment is sought shall be served with a written notice of the application
    at least five days before the hearing on the application.” TENN. R. CIV. P. 55.01. The
    notice provisions of Tenn. R. Civ. P. 55.01 apply even when a default judgment is issued
    pursuant to Tenn. R. Civ. P. 37.02 as a sanction. Frierson v. Johnson, No. M2006-02598-
    COA-R3-CV, 
    2008 WL 555721
    , at *5 n.1 (Tenn. Ct. App. Feb. 28, 2008) (noting that the
    procedural requirements of Tenn. R. Civ. P. 55.01 are applicable to “[a]ll parties against
    whom a default judgment is sought”). This Court has made clear that “default judgment is
    improper where the defendant was not given notice of the motion for default and the
    proposed date of the hearing on the same.” Pirkle v. Parker, No. E2002-01751-COA-R3-
    CV, 
    2003 WL 104622
    , at *2 (Tenn. Ct. App. Jan. 13, 2003). Indeed, the notice
    requirements are so fundamental that “the principles and goals underlying the notice
    requirement apply with equal force when the defendant does not actually receive notice
    even though that failure may not be directly caused by the plaintiff.” Estate of Vanleer v.
    Harakas, No. M2001-00687-COA-R3-CV, 
    2002 WL 32332191
    , at *5 (Tenn. Ct. App.
    Dec. 5, 2002).
    Turning to the facts of this case, we note that Mother’s motion to waive mediation
    and to set for final hearing and for additional sanctions contained a certificate of service
    executed by her counsel that stated the motion had been “forwarded via U.S. Postage
    prepaid, email or facsimile” and used the same physical address for Father’s counsel as the
    one listed in his prior pleadings and motions; there was no mistake in the address.
    Nevertheless, in his motion to vacate the order for default judgment, Father asserts he did
    not receive Mother’s motion, and he was therefore unaware that Mother sought a default
    -8-
    against him. This Court has previously explained the procedures for proper service of a
    motion and the circumstances under which the presumption of proper service can be
    rebutted as follows:
    “Service by mail is complete upon mailing.” Tenn. R. Civ. P. 5.02. Proof of
    service “may be by certificate of a member of the Bar of the Court . . . or by
    any other proof satisfactory to the court.” Tenn. R. Civ. P. 5.03. “There must
    of necessity be a very strong presumption as to the correctness of a return of
    service, signed by an officer of the court, or else court proceedings would
    frequently degenerate into unprovable wrangling over the collateral matter
    of service.” Harris v. Hensley, No. M1999-00654-COA-R3-CV, 
    2000 WL 630924
    , at *3 (Tenn. Ct. App. May 17, 2000). Thus, “[a] certificate of service
    is prima facie evidence that a motion was served in the manner described in
    the certificate, and raises a rebuttable presumption that it was received by the
    person to whom it was sent.” McBride v. Webb, No. M2006-01631-COA-
    R3-CV, 
    2007 WL 2790681
    , at *3 (Tenn. Ct. App. Sept. 25, 2007)
    (citing Or[r] v. Or[r], No. 01-A-01-9012-CH-00464, 
    1991 WL 226916
     at *4
    (Tenn. Ct. App. Nov. 6, 1991)).
    Although failure to serve a proper party may lead to reversal of the judgment
    against that party, “[a] simple denial of service by a party is never sufficient
    to set aside a judgment.” Harris, 
    2000 WL 630924
    , at *3 (citing State ex rel
    Agee v. Chapman, 
    922 S.W.2d 516
    , 518 (Tenn. Ct. App. 1995); Posey v.
    Eaton, 77 Tenn. (9 Lea) 500 (1882)). “That is not to say that [the]
    presumption may not be rebutted, if the testimony of a party is supported by
    other       disinterested      witnesses        or      by        corroborating
    circumstances.” 
    Id.
     (citing See Cullen v. Maxey Camping Ctr. v. Adams, 
    640 S.W.2d 22
     (Tenn. Ct. App. 1982); Brake v. Kelly, 
    189 Tenn. 612
    , 
    226 S.W.2d 1008
     (Tenn. 1950)). “[T]here obviously exists the possibility of
    proof that a document was not received even though a certificate of service
    appears on it.” Estate of Vanleer, 
    2002 WL 32332191
    , at *8. However, “[t]he
    burden is on the complaining party to show by clear and convincing evidence
    that he was not served.” 
    Id.
     (citing O.H. May Co. v. Gutman’s Inc., 
    2 Tenn. App. 43
     (1925)). Rebuttal evidence of non-receipt creates an issue of fact for
    the court to resolve. In re Adoption of S.A.W., No. M2007-01690-COA-R3-
    PT, 
    2008 WL 820540
    , at *1 (Tenn. Ct. App. Mar. 26, 2008) (citing U.S. Life
    Title Ins. Co. of New York v. Dept. of Commerce & Ins., 
    770 S.W.2d 537
    ,
    542 (Tenn. Ct. App. 1989)).
    Se. Bank & Tr. v. Caldarera, No. E2015-00353-COA-R3-CV, 
    2015 WL 7890039
    , at *3
    (Tenn. Ct. App. Dec. 4, 2015) (quoting Zulueta v. Montgomery, No. M2009-02406-COA-
    R3-CV, 
    2010 WL 3170774
    , at *3 (Tenn. Ct. App. Aug. 11, 2010)).
    -9-
    To rebut the presumption raised by the certificate of service on Mother’s motion,
    Father’s counsel provided the affidavit of his legal assistant, Kayla Krisle, as an exhibit to
    his motion to vacate the order for default judgment, which stated, in relevant part, as
    follows:
    1.      I have been the legal assistant for Attorney John B. Holt for the
    previous twelve (12) months.
    2.     During the course of my employment and duties, it is my
    responsibility to monitor Mr. Holt’s email at . . . . I review this account every
    day.
    3.     Mr. Holt also reviews the email account, as this is the primary way of
    communicating with Clients and counsel on all cases maintained by this
    Firm.
    4.     During the course of my employment and duties, I also receive any
    incoming regular mail or deliveries. I sort, scan and file any legal
    correspondence or pleadings. This is emailed to Mr. Holt for his attention to
    the same.
    ...
    8.     I will confirm that this Office had no new or different information
    concerning this matter after the efforts to set the matter via email for
    mediation on October 2, 2020.
    9.     I will confirm that I have absolutely no knowledge of a November 3,
    2020, hearing regarding a Motion for Default or any other proceeding, as
    there has been no information via email, Notice of Hearing, Hearing Results
    Form or otherwise provided to this Office.
    In our view, Ms. Krisle’s affidavit constituted “rebuttal evidence of non-receipt” which
    created an issue of fact for the trial court to resolve. In re Adoption of S.A.W., 
    2008 WL 820540
    , at *1; see also Bd. of Prof’l Responsibility v. Curry, 
    266 S.W.3d 379
    , 389 (Tenn.
    2008) (explaining that “[o]nce rebuttal evidence is presented, the question of receipt
    becomes an issue of fact for the court to decide.”). In addition, even assuming Father
    received proper notice of Mother’s motion for default judgment as a sanction, the motion
    was set to be heard “on the pleadings” per the following notice included in the motion:
    Comes now counsel, Brandi L. Jones, and hereby gives NOTICE that the
    foregoing Motion will be heard via pleadings only on November 3, 2020 at
    9:00 a.m., in the Circuit Court for Robertson County, Tennessee before the
    Honorable Judge Ross H. Hicks.
    COVID-19 NOTICE
    Based on the Supreme Court’s Order dated May 26, 2020 in response to the
    COVID-19 pandemic all in-person hearings have been suspended except in
    - 10 -
    certain limited circumstances that have been enumerated by the Supreme
    Court’s order.
    Therefore, if you are opposed to this action you must respond in writing
    by October 30, 2020 to:
    Robertson County Circuit Court
    501 S. Main Street
    Springfield, TN
    ...
    FAILURE TO RESPOND WILL RESULT IN THE MOTION
    POSSIBLY BEING GRANTED BY THE COURT.
    Tennessee Rule of Civil Procedure 55.01 contemplates a “hearing” when a default
    judgment is requested. It is undisputed that Father was denied a hearing prior to the court’s
    entry of a default judgment against him, and he was also denied a hearing on his motion to
    vacate the order for default judgment. Tennessee Rule of Civil Procedure 55.02 allows a
    court to “set aside a judgment by default in accordance with Rule 60.02.” This Court has
    held that “the failure to allow a party to present proof to support his or her Rule 60.02
    motion may be considered an abuse of discretion.” Gonzalez v. Gonzalez, No. W2012-
    02564-COA-R3-CV, 
    2013 WL 4774139
    , at *8 (Tenn. Ct. App. Sept. 5, 2013); see also
    Harper v. Harper, No. E2002-01259-COA-R3-CV, 
    2003 WL 192151
    , at *4 (Tenn. Ct.
    App. Jan. 29, 2003) (holding that the court’s refusal to hear proof related to a wife’s Tenn.
    R. Civ. P. 60.02 motion was error). We are sensitive to the fact that this case proceeded
    during the COVID-19 pandemic, a world-wide public health emergency that affected the
    way Tennessee courts conducted business; however, the Tennessee Supreme Court’s Order
    referenced in Mother’s notice encouraged courts to “continue and even increase the use of
    telephone, teleconferencing, email, video conferencing or other means” in order to keep
    courts accessible to litigants. See Order, IN RE: COVID-19 PANDEMIC, No. ADM2020-
    00428 (Tenn. May 26, 2020).2 These telephonic or virtual hearing options were not
    afforded to Father prior to the entry of default or upon his Tenn. R. Civ. P. 60.02 request
    to vacate the default.
    Because Father provided Ms. Krisle’s affidavit as rebuttal evidence of non-receipt
    of notice which created an issue of fact for the court to resolve, and because Father was not
    afforded the opportunity to be heard in a meaningful way before the court granted the
    default judgment and before the court summarily denied his Tenn. R. Civ. P. 60.02 motion,
    we must vacate the judgment of the trial court and remand the case for further proceedings,
    2
    To the extent the 19th Judicial District had supplemental memos outlining specific procedures to
    comply with the Supreme Court’s COVID-19 orders, neither party has provided them in the record on
    appeal.
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    including a hearing on the default itself, and if default is found, damages. In light of our
    decision to vacate the trial court’s order, Father’s remaining issue on appeal is pretermitted,
    and Mother’s request for her attorney’s fees on appeal is denied.
    CONCLUSION
    The judgment of the trial court is vacated and remanded. Costs of this appeal are
    assessed against the appellee, Heather Steele Christy, for which execution may issue if
    necessary.
    _/s/ Andy D. Bennett_______________
    ANDY D. BENNETT, JUDGE
    - 12 -