The State of Texas v. Volkswagen Aktiengesellschaft ( 2023 )


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  •      Supreme Court of Texas
    ══════════
    No. 21-0130
    ══════════
    The State of Texas,
    Petitioner,
    v.
    Volkswagen Aktiengesellschaft,
    Respondent
    ═══════════════════════════════════════
    On Petition for Review from the
    Court of Appeals for the Third District of Texas
    ═══════════════════════════════════════
    ~ consolidated for oral argument with ~
    ══════════
    No. 21-0133
    ══════════
    The State of Texas,
    Petitioner,
    v.
    Audi Aktiengesellschaft,
    Respondent
    ═══════════════════════════════════════
    On Petition for Review from the
    Court of Appeals for the Third District of Texas
    ═══════════════════════════════════════
    JUSTICE DEVINE delivered the opinion of the Court, in which
    Justice Lehrmann, Justice Boyd, Justice Busby, Chief Justice
    Sudderth,1 and Justice Tijerina2 joined.
    JUSTICE HUDDLE filed a dissenting opinion, in which Chief Justice
    Hecht and Justice Bland joined.
    The State of Texas and several local governments brought civil
    actions to enforce state environmental laws against German automobile
    manufacturers that intentionally evaded compliance with federal
    emissions standards by embedding illegal, emissions-beating technology
    in   branded       vehicles.    The    issue      in   this   highly   unusual
    personal-jurisdiction dispute is whether Texas courts have specific
    jurisdiction over the manufacturers based on their intentional post-sale
    tampering with affected vehicles that were owned, operated, and
    serviced in Texas.
    After an affiliated, Virginia-based distributor independently sold
    more       than   half   a   million   affected    vehicles   nationwide,   the
    manufacturers developed software updates designed to further conceal
    and perpetuate continued operation of the defeat-device technology.
    Leveraging fake recall campaigns and routine service opportunities, the
    manufacturers specifically targeted affected vehicles by vehicle
    1 The Honorable Bonnie Sudderth, Chief Justice of the Court of Appeals
    for the Second District of Texas, sitting for JUSTICE BLACKLOCK by commission
    of the Honorable Greg Abbott, Governor of Texas, pursuant to section 22.005
    of the Texas Government Code.
    2The Honorable Jaime E. Tijerina, Justice of the Court of Appeals for
    the Thirteenth District of Texas, sitting for JUSTICE YOUNG by commission of
    the Honorable Greg Abbott, Governor of Texas, pursuant to section 22.005 of
    the Texas Government Code.
    2
    identification number (VIN) and employed a distribution system under
    their contractual control to install the updates in vehicles serviced in
    Texas. The manufacturers released the software updates to servers in
    Germany that were synchronized with the distributor’s stateside server,
    which automatically made the updates available to the distributor’s
    Texas    dealerships   for   installation   through    the    manufacturers’
    proprietary system in the targeted vehicles. The distributor and its
    dealerships    were      contractually      required     to     fulfill    the
    manufacturer-initiated recall and service campaigns when, as, and how
    the manufacturers directed.
    In the civil-enforcement actions, the manufacturers have
    contested personal jurisdiction on the basis that (1) any contacts with
    Texas were solely by the distributor and dealerships and cannot be
    imputed to the manufacturers and (2) any domestic contacts on the
    manufacturers’ part targeted the United States as a whole, not Texas
    specifically, because the contacts were undifferentiated in kind and
    quality among the vast majority of states. The determinative question
    is whether the manufacturers’ contacts with Texas, accomplished
    through direct and indirect control over instrumentalities and
    intermediaries, satisfy constitutional requisites to exercising specific
    personal jurisdiction. They do.
    The   German     manufacturers      purposely    structured       their
    relationships with the distributor and dealerships to retain control over
    after-sale recalls and repairs and then used that control to tamper with
    vehicles in Texas after the initial sale to consumers. The manufacturers
    had—and exercised—the sole authority to initiate the recall and service
    campaigns at issue and provided and approved deceptive content for
    3
    related customer and dealership messaging.              Under the terms of
    importer agreements, the distributor was contractually required to
    deploy its dealership network to implement the recall and service
    campaigns on vehicles the manufacturers had specifically identified,
    including tens of thousands of cars owned and operated in Texas. The
    distributor agreements also gave the manufacturers control over the
    dealership network in those recall and service actions, and the dealers
    used the manufacturers’ proprietary diagnostic system to install the
    tampering software in Texas. Unlike myriad software updates that
    might be accomplished in the ordinary course of consumer transactions
    with downloads initiated by the consumer or without regard to the
    consumer’s location, these contacts with Texas were not fortuitous or
    accomplished by the unilateral actions of third parties.
    We also do not agree that the manufacturers’ contacts were not
    purposefully directed at Texas simply because the same actions were
    also directed at other states. Personal jurisdiction is a forum-specific
    inquiry, and a defendant’s contacts with other states do not negate
    purposeful availment of this jurisdiction regardless of whether
    out-of-state contacts are more, less, or exactly the same.3 Because we
    agree with the trial court that the manufacturers are amenable to
    specific personal jurisdiction in Texas, we reverse the court of appeals’
    judgment and remand to the trial court for further proceedings.
    3   See Luciano v. SprayFoamPolymers.com, LLC, 
    625 S.W.3d 1
    , 10 (Tex.
    2021).
    4
    I. Background
    These consolidated interlocutory appeals arise from “Dieselgate,”
    a highly publicized scandal in which foreign automobile manufacturer
    Volkswagen Aktiengesellschaft (VW Germany) pleaded guilty in federal
    court to three felony counts for designing and intentionally installing
    parts and software to circumvent federal emissions standards by
    altering the way motor vehicles sold in the United States operated
    during emissions testing.4 Under federal law, “defeat devices” of this
    nature are illegal,5 and motor vehicles equipped with such devices may
    not be sold in any state.6        In defiance of the applicable regulatory
    4  The facts pertaining to the Dieselgate scandal are essentially
    uncontested and derive from the “Statement of Facts” incorporated into the
    plea agreement between the United States Department of Justice and
    VW Germany. As part of the plea agreement, VW Germany agreed it would
    “neither contest the admissibility of, nor contradict” those stipulated facts “in
    any proceeding.”
    5Federal law provides that “[t]he following acts and the causing thereof
    are prohibited”:
    [F]or any person to manufacture or sell, or offer to sell, or install,
    any part or component intended for use with, or as part of, any
    motor vehicle or motor engine, where a principal effect of the
    part or component is to bypass, defeat, or render inoperative any
    device or element of design installed on or in a motor vehicle or
    motor vehicle engine in compliance with regulations under this
    subchapter, and where the person knows or should know that
    such part or component is being offered for sale or installed for
    such use or put to such use . . . .
    
    42 U.S.C. § 7522
    (a)(3)(B); see also 
    40 C.F.R. §§ 86.1803-01
     (defining a defeat
    device), 18.1809-10–.1809-12 (prohibiting defeat devices), 86.1854-12
    (prohibited acts).
    6  See 
    42 U.S.C. §§ 7521
    (a)(4), 7525(a)(1), (a)(3)(A); see also 
    id.
    § 7522(a)(3)(B).
    5
    requirements, VW Germany surreptitiously implanted defeat-device
    technology on half a million domestic vehicles for nearly a decade7—first
    to secure federal certifications necessary to sell the affected products in
    the U.S. and then again during routine-service and fabricated-recall
    campaigns initiated after those vehicles were already traversing
    roadways nationwide, including in Texas. After-sale tampering was
    employed to avoid mounting warranty expenses caused by defects in the
    original defeat-device technology and served to further conceal the
    artifice.     In this opinion, we refer to automobiles equipped with
    defeat-device technology as “Affected Vehicles.”
    VW Germany implemented this unlawful scheme in concert with
    its majority-owned subsidiary, Audi Aktiengesellschaft (Audi),8 and
    through its wholly owned subsidiary, Volkswagen Group of America,
    Inc. (VW America), among others. Like VW Germany, Audi is a German
    car manufacturer incorporated under German law and headquartered
    in Germany. VW America, which is incorporated in New Jersey and
    headquartered in Virginia, serves as the exclusive importer and
    distributor for both VW Germany and Audi automobiles in the United
    States and its territories. In that capacity, VW America is responsible
    for the importation, distribution, marketing, and sale of Volkswagen
    and Audi products and is obligated to establish a network of authorized
    7 The scheme, which involved both the initial sale of vehicles and
    post-sale service tampering, was active from approximately May 2006 to
    November 2015.
    8    Audi is approximately 99.55% owned by VW Germany.
    6
    Volkswagen and Audi dealerships to carry out retail and after-sale
    services.
    VW Germany and Audi (collectively, the German manufacturers)
    have separate “Importer Agreements” with VW America predating the
    Dieselgate misconduct; those agreements remain in force today, having
    been continuously renewed and amended on occasion. As a general
    proposition, neither of the German manufacturers has a contractual
    relationship with or direct control over any of the dealerships. Nor do
    they instruct VW America in the operations of the dealership network;
    that responsibility belongs exclusively to VW America.
    But with regard to after-sale relationships with U.S. consumers,
    the Importer Agreements require (1) VW America to “establish, develop
    and maintain a competent, effective[,] and customer oriented after sales
    service to be provided through its [dealerships]” and (2) its dealerships
    “to perform campaign inspections and/or corrections for users of [the
    manufacturers’ vehicles] including recall campaigns.” “Upon notice of a
    recall or service campaign,” which may be initiated only by the German
    manufacturers, “[VW America] and/or its [dealerships] shall” perform
    warranty repairs or maintenance service “in accordance with [the
    German manufacturers’] instructions, guidelines[,] and/or procedures.”9
    These provisions of the Importer Agreements provide the German
    manufacturers with direct and indirect control over VW America and
    the dealerships for recall, warranty, and other service work.
    As discussed in more detail below, after the initial sale of Affected
    Vehicles by VW America and its dealers, the German manufacturers
    9   Emphasis added.
    7
    actuated their retained control over recall and service work to further
    tamper with the emissions-control systems on those vehicles.            The
    manufacturers’ plot to circumvent environmental protection laws
    involved defeat devices installed both before and after the initial sale of
    Affected Vehicles, but this appeal concerns only the manufacturers’
    secondary tampering.
    The entire scheme had its genesis in the enactment of stricter
    federal emissions standards in 1998. Although implementation of the
    new emissions standards occurred in phases, manufacturers were
    required to be in full compliance beginning with model year 2007
    vehicles. VW Germany has stipulated that, around 2006, certain of its
    “supervisors” realized that the company “could not design a diesel
    engine that would both meet the stricter U.S. . . . emissions standards
    . . . and [also] attract sufficient customer demand in the U.S. market.”
    So, rather than create and market “a diesel vehicle that could
    legitimately meet the new, more restrictive” standards, VW Germany
    and Audi contrived to deceive U.S. regulators and customers about the
    ability of more than a dozen Volkswagen and Audi models to comply
    with those standards.
    To make it appear as if the Affected Vehicles met U.S. emissions
    standards when, in fact, they did not, VW Germany “designed, created,
    and implemented a software function to detect, evade and defeat U.S.
    emissions standards”—that is, an illegal defeat device.10 VW Germany
    10  The original defeat-device technology incorporated in Volkswagen
    and Audi models with 2.0-liter engines functioned differently from the
    defeat-device technology in models with 3.0-liter engines, but because the
    post-sale tampering at issue here concerns only vehicle models with 2.0-liter
    8
    began by borrowing Audi’s original concept of the “dual-mode, emissions
    cycle-beating software[.]”   VW Germany’s iteration of the software,
    which Audi tested for compatibility with its own vehicles, was designed
    “to recognize whether the vehicle was undergoing standard U.S.
    emissions testing” or was “being driven on the road under normal
    driving conditions.”   If the software detected that the vehicle was
    undergoing emissions testing, the vehicle performed in a mode that
    would satisfy U.S. emissions standards. If the software detected that
    the vehicle was not being tested, it operated in a different mode that
    reduced the effectiveness of its emission-control system and produced
    “substantially higher” emissions during normal driving conditions.
    Starting with model year 2009, the German manufacturers installed
    defeat devices or caused defeat-device technology to be installed in
    certain vehicles falsely marketed and sold in the United States as “clean
    diesel” and “environmentally friendly.”
    After a few years, Affected Vehicles throughout the United States
    began to develop hardware failures. These vehicles “were not designed
    to be driven for longer periods of time” in “testing mode,” and
    VW Germany’s engineers began to suspect that the defeat devices
    remained in test mode for too long, causing increased stress on the
    exhaust system. Over time, this caused the diesel particulate filter in
    Affected Vehicles to overheat and crack. The expensive repairs were
    covered by the manufacturers’ warranties and executed by local
    engines, we confine our discussion to the development and implementation of
    that software and its updates.
    9
    Volkswagen and Audi dealerships in VW America’s dealership network,
    including those in Texas.
    Although VW America’s dealerships were charged with making
    warrantied and recall repairs on Volkswagen and Audi vehicles, the
    Importer Agreements ultimately placed the financial burden of those
    repairs on the German manufacturers. The dealers paid the initial cost
    of warrantied and recall repairs, but VW America would reimburse the
    dealers for that work, and then, as required by the Importer
    Agreements, the German manufacturers would reimburse VW America.
    The German manufacturers, by practice, not by contract, made their
    reimbursement payments to VW America in the aggregate for costs
    incurred nationwide.
    To reduce escalating warranty expenditures and further conceal
    the defeat devices, the German manufacturers conspired to install
    updated software in post-sale Affected Vehicles throughout the United
    States, including Texas. To make this happen, they took two actions.
    First, without disclosing the true purpose of the software updates, they
    initiated voluntary recalls of Affected Vehicles so that software “fixes”
    could be installed on each recalled vehicle.11 Second, they arranged for
    the software to be updated when customers brought their cars in for
    normal maintenance, again without disclosing the true purpose of the
    updates.12        To identify which cars should receive the updates,
    11 In re Volkswagen “Clean Diesel” Mktg., Sales Pracs., & Prods. Liab.
    Litig., 
    959 F.3d 1201
    , 1208-09 (9th Cir. 2020) (recounting the facts stipulated
    in the plea agreement consistent with the record in this Court).
    12   
    Id.
    10
    VW Germany listed “in a specific system each and every VIN number of
    those vehicles that [were] affected by the recall.”           When targeted
    vehicles were brought into local dealerships—either in response to the
    recall or for other services—the software updates were installed via the
    German manufacturers’ proprietary diagnostic system, which was
    designed for use on a worldwide basis. The software was available for
    these local updates via “automated download” after the manufacturers
    uploaded the updates to a “mirror server” in Germany that was
    “synchronized” with a “mirror server” VW America hosts in the United
    States. As soon as the software was available on VW America’s server,
    the manufacturers’ proprietary diagnostic system in each local
    dealership had access to it and would “transmit” it into targeted vehicles
    when presented for repair or service work.              Before the German
    manufacturers         uploaded   the   software   to   the   mirror   servers,
    VW America provided the manufacturers with a list of the dealers that
    would receive the updated software, which included dealers in Texas.
    At no point was the true purpose of the updated software
    disclosed.        Rather, “[i]n each scenario, the [German manufacturers]
    deceptively told [federal] regulators and American consumers that the
    software updates were intended to improve the operation of the
    [Affected] Vehicles.”13 All told, the initiative targeted 28,898 specifically
    identified Volkswagen and Audi vehicles in Texas, and of those targets,
    the post-sale tampering software was installed at Texas dealerships on
    23,316 vehicles—a fact the German manufacturers do not dispute. For
    13   
    Id.
    11
    many of those vehicles, tampering occurred several years after the
    initial sale.14
    The jig was up about eight years after the German manufacturers
    first conspired to ship Affected Vehicles to the United States. Around
    that time, an “independent study . . . revealed that certain Volkswagen
    vehicles emitted air pollutants at concentrations of up to approximately
    40 times the permissible limit,” causing the Environmental Protection
    Agency (EPA) to commence an investigation.15 While the investigation
    was ongoing, and almost ten years after the deception’s inception, a
    Volkswagen whistleblower informed federal regulators about the defeat
    devices. Under increasing pressure, the car companies came clean about
    the entire scheme.
    The EPA pursued criminal charges against VW Germany for
    violating the federal Clean Air Act. VW Germany pleaded guilty to
    those charges and agreed to pay a criminal fine of $2.8 billion to the
    federal government.        The EPA also filed a civil-enforcement action
    against the German manufacturers, VW America, and others. The civil
    claims were settled in a series of partial consent decrees that allocated
    $209 million to the State of Texas for environmental remediation,
    $1.45 billion in relief for Texas consumers, and more than $92 million to
    compensate Texas dealers.16          According to counsel for the German
    14 Post-sale tampering generally occurred from 2014 to 2016 with
    Affected Vehicle models dating back to 2009. Of the vehicles receiving the
    software updates, 487 were Audi models.
    15   
    Id.
     (internal quotation marks omitted).
    16Volkswagen Aktiengesellschaft v. State, Nos. 03-19-00453-CV,
    03-20-00022-CV, ___ S.W.3d ___, 
    2020 WL 7640037
    , at *2 (Tex. App.—Austin
    12
    manufacturers, “Texas and its residents stand to recover more than
    $1.35 billion from the federal actions.”17
    Notably, neither the plea agreement nor the consent decrees gave
    the German manufacturers any express protection from similar lawsuits
    by state or local governments. “To the contrary, each state expressly
    reserved its ability to sue Volkswagen for damages,”18 and the State of
    Texas did just that.
    Initially, the State filed an environmental-enforcement action
    against only VW America, Audi of America,19 and Porsche Cars North
    America, Inc. (collectively, the American defendants), asserting
    violations of the Texas Clean Air Act and environmental regulations and
    seeking civil penalties and injunctive relief.           After several Texas
    counties did the same, the lawsuits were transferred to a multidistrict
    litigation (MDL) pretrial court. In these proceedings, the parties refer
    to claims based on the original “factory installation of defeat devices” on
    Dec. 22, 2020) (Volkswagen AG). The extent of the German manufacturers’
    total liability resulting from the federal proceedings is unclear, but it exceeds
    $20 billion, including the $2.8 billion fine. See Volkswagen “Clean Diesel”
    Mktg., 959 F.3d at 1209.
    See Volkswagen AG, ___ S.W.3d at ___, 
    2020 WL 7640037
    , at *2.
    17
    Counsel made the same representation to this Court.
    18   Volkswagen “Clean Diesel” Mktg., 959 F.3d at 1209 & n.10.
    19 Audi of America is a wholly owned subsidiary of VW America.
    According to the record, the entity is “used for accounting purposes[] and is not
    engaged in the import or distribution of Audi vehicles. Audi vehicles are sold
    to authorized Audi dealers in the United States by VW America under the
    trade name . . . ‘Audi of America, Inc.’ No subsidiary of Audi is involved in the
    import or distribution of Audi vehicles in the United States.”
    13
    Affected Vehicles as “original tampering” claims.20 They use the term
    “recall tampering” to describe the “allegations that after the [A]ffected
    [V]ehicles had been sold to consumers, the [German and American]
    entities tampered with those vehicles through software updates to the
    defeat devices that were installed at dealerships as part of nationwide
    recall campaigns or when cars were brought in for servicing.”21
    Before the State sued the German manufacturers, the American
    defendants moved for summary judgment, arguing that the federal
    Clean Air Act preempts claims under the Texas Clean Air Act. The State
    filed a response in opposition to the summary-judgment motion and, on
    the same day, added VW Germany and Audi as defendants in the
    lawsuit. Shortly thereafter, the American defendants once again moved
    for summary judgment based on preemption.22 The trial court granted
    summary judgment as to the original-tampering claims but denied it as
    to the recall-tampering claims.
    The German manufacturers filed special appearances contesting
    personal jurisdiction in Texas with respect to the after-sale recall- and
    service-tampering claims, which were the only live claims remaining at
    that time.23         The parties conducted discovery directed to the
    20   Volkswagen AG, ___ S.W.3d at ___, 
    2020 WL 7640037
    , at *2.
    21   Id. at *3.
    The record does not reflect that the trial court ever ruled on the first
    22
    summary-judgment motion.
    See TEX. R. CIV. P. 120a. The State’s Fourth Amended Petition, to
    23
    which the German manufacturers filed their First Amended Special
    Appearance and First Amended Answer, alleges violations of the following:
    TEX. HEALTH & SAFETY CODE § 382.085(b) (Texas Clean Air Act’s prohibition
    14
    jurisdictional issue, and after separate hearings without live testimony,
    the trial court denied the special appearances. No findings of fact or
    conclusions of law were requested or provided, so in this opinion, we
    recount the evidence in the light most favorable to the trial court’s
    jurisdictional ruling, as we must.24
    Having lost on their jurisdictional challenges, the German
    manufacturers perfected separate interlocutory appeals, which the
    court of appeals consolidated for consideration.25 By then, the State had
    ostensibly abandoned any argument that the German manufacturers
    were subject to general jurisdiction in Texas. With the inquiry narrowed
    to whether Texas courts may exercise specific jurisdiction over
    VW Germany and Audi, a divided court of appeals reversed the trial
    court’s     order   and   dismissed    the   claims   against   the   German
    manufacturers.26
    In finding personal jurisdiction lacking, the majority concluded
    that VW Germany and Audi had not purposefully availed themselves of
    the privilege of conducting activities in Texas because “[a]t most, the
    evidence in the record establishes that [they] directed recall-tampering
    on unauthorized emissions); TEX. WATER CODE §§ 7.101–.102 (penalty statutes
    for violating the Texas Clean Air Act and environmental regulations); TEX.
    WATER CODE § 7.032 (statute authorizing injunctive relief for violating the
    Texas Clean Air Act and environmental regulations); and 30 TEX. ADMIN. CODE
    § 114.20(b), (e) (motor vehicle anti-tampering regulations). This petition was
    the live pleading when the trial court ruled on the special appearances.
    24See BMC Software Belg., N.V. v. Marchand, 
    83 S.W.3d 789
    , 794-95
    (Tex. 2002).
    25   See TEX. CIV. PRAC. & REM. CODE § 51.014(a)(7).
    26   Volkswagen AG, ___ S.W.3d at ___, 
    2020 WL 7640037
    , at *1.
    15
    conduct toward the United States as a whole, not to Texas specifically.”27
    The dissent would have held that the German manufacturers are subject
    to personal jurisdiction in Texas because even though they directed their
    after-sale tampering “to the United States as a whole,” they necessarily
    directed those activities to Texas as well.28 “To hold otherwise,” opined
    the dissent, “is to hold that by targeting every state, a foreign
    manufacturer is not accountable in any state.”29
    After consolidating the VW Germany and Audi cases for briefing,
    we granted the State’s petitions for review to consider, among other
    things, whether a foreign defendant can be subject to specific
    jurisdiction in this forum when its contacts with Texas are
    undifferentiated from its contacts with other states.
    II. Discussion
    Texas courts may assert personal jurisdiction over a nonresident
    defendant if (1) the Texas long-arm statute so provides and (2) the
    exercise of jurisdiction “is consistent with federal and state due process
    guarantees.”30      “Our long-arm statute reaches as far as the federal
    constitutional requirements for due process will allow,”31 so Texas courts
    27   Id. at *5.
    28   Id. at *10 (Triana, J., dissenting).
    29   Id.
    30   Spir Star AG v. Kimich, 
    310 S.W.3d 868
    , 872 (Tex. 2010).
    31Id. (internal quotation marks omitted); see BMC Software Belg., N.V.
    v. Marchand, 
    83 S.W.3d 789
    , 795 (Tex. 2002) (the long-arm statute “extends
    Texas courts’ personal jurisdiction as far as the federal constitutional
    requirements of due process will permit[, so] we rely on precedent from the
    United States Supreme Court and other federal courts, as well as our own
    16
    may exercise personal jurisdiction over foreign defendants “having such
    ‘contacts’ with the forum [s]tate that ‘the maintenance of the suit’ is
    ‘reasonable[] in the context of our federal system of government’ and
    ‘does not offend traditional notions of fair play and substantial
    justice.’”32 This “minimum contacts” inquiry is a “forum-by-forum” or
    “sovereign-by-sovereign”33 analysis that examines “the nature and
    extent of ‘the defendant’s relationship to the forum’”34 to determine
    whether the defendant is amenable to general or specific jurisdiction.35
    General jurisdiction—which is not alleged here—arises when a
    defendant’s contacts with the forum state are so “continuous and
    systematic” that the defendant is “essentially at home.”36 This kind of
    personal jurisdiction allows courts to render a binding judgment against
    a defendant even if the plaintiff’s claims neither arise from activities
    State’s decisions, in determining whether a nonresident defendant has met its
    burden to negate all bases of jurisdiction” (internal quotation marks and
    citations omitted)); see also TEX. CIV. PRAC. & REM. CODE § 17.042 (Texas
    long-arm statute).
    32Ford Motor Co. v. Mont. Eighth Jud. Dist. Ct., 
    141 S. Ct. 1017
    , 1024
    (2021) (quoting Int’l Shoe Co. v. State of Wash., Off. of Unemployment Comp.
    & Placement, 
    326 U.S. 310
    , 316-17 (1945)); see Searcy v. Parex Res., Inc., 
    496 S.W.3d 58
    , 66 (Tex. 2016) (“[F]ederal due process requirements shape the
    contours of Texas courts’ jurisdictional reach[.]”).
    33 J. McIntyre Mach., Ltd. v. Nicastro, 
    564 U.S. 873
    , 884 (2011)
    (plurality opinion); accord Luciano v. SprayFoamPolymers.com, LLC, 
    625 S.W.3d 1
    , 10 (Tex. 2021) (citing Keeton v. Hustler Mag., Inc., 
    465 U.S. 770
    ,
    779-80 (1984)).
    34Ford Motor Co., 141 S. Ct. at 1024 (quoting Bristol-Myers Squibb Co.
    v. Superior Ct. of Calif., S.F. Cnty., 
    137 S. Ct. 1773
    , 1779 (2017)).
    35   E.g., Spir Star AG, 310 S.W.3d at 872.
    36   E.g., Luciano, 625 S.W.3d at 8; Searcy, 496 S.W.3d at 72.
    17
    conducted in the forum state nor “relate to the forum [s]tate or the
    defendant’s activity there.”37 Under general-jurisdiction principles, the
    cause of action “may concern events and conduct anywhere in the world,”
    subject to certain “correlative limit[s].”38
    “Specific jurisdiction is different: It covers defendants less
    intimately connected with [the forum state], but only as to a narrower
    class of claims.”39          Courts can exert specific jurisdiction over a
    nonresident defendant when (1) the defendant engages in “some act by
    which [it] purposefully avails itself of the privilege of conducting
    activities within the forum [s]tate” and (2) the plaintiff’s claims “arise
    out of or relate to” those forum contacts.40           This kind of personal
    jurisdiction involves a “claim-by-claim”41 analysis that focuses on the
    relationship between the defendant, the forum state, and the operative
    facts of the litigation.42
    A court’s authority to exercise jurisdiction over a nonresident
    defendant is a question of law we review de novo.43 If the plaintiff meets
    37   Ford Motor Co., 141 S. Ct. at 1024.
    38   Id.
    39   Id.
    Id. at 1024-25 (2021) (alteration in original) (quoting Hanson v.
    40
    Denckla, 
    357 U.S. 235
    , 253 (1958), and Bristol-Myers, 
    137 S. Ct. at 1780
    ); see
    Luciano, 625 S.W.3d at 8-9.
    41   Moncrief Oil Int’l Inc. v. OAO Gazprom, 
    414 S.W.3d 142
    , 150 (Tex.
    2013).
    42   
    Id.
    E.g., Spir Star AG v. Kimich, 
    310 S.W.3d 868
    , 871 (Tex. 2010); BMC
    43
    Software Belg., N.V. v. Marchand, 
    83 S.W.3d 789
    , 794 (Tex. 2002).
    18
    its initial burden to plead allegations sufficient to confer personal
    jurisdiction, the burden shifts to the defendant to negate all
    jurisdictional bases alleged.44 “When, as here, the trial court does not
    issue findings of fact and conclusions of law, we imply all relevant facts
    necessary to support the judgment that are supported by evidence.”45 “If
    the parties present conflicting evidence that raises a fact issue, we will
    resolve the dispute by upholding the trial court’s determination.”46
    The controlling issue in this appeal is whether the relevant facts
    give rise to specific jurisdiction over the German manufacturers.
    Primarily, the parties debate whether the foreign defendants have any
    contacts with Texas at all and, if so, whether those contacts satisfy the
    “purposeful availment” requirement.            The German manufacturers
    essentially concede that, if minimum contacts exist, the exercise of
    specific jurisdiction would comport with traditional notions of fair play
    and substantial justice.47
    A. Purposeful Availment
    “The ‘touchstone of jurisdictional due process’ is ‘purposeful
    availment.’”48      “At its core, the purposeful availment analysis . . .
    44 BMC Software, 83 S.W.3d at 793; see TV Azteca v. Ruiz, 
    490 S.W.3d 29
    , 36 n.4 (Tex. 2016) (describing the burden-shifting process).
    45   Moncrief Oil, 414 S.W.3d at 150.
    46   TV Azteca, 490 S.W.3d at 36 n.4.
    47See Moncrief Oil, 414 S.W.3d at 154-55 (“If a nonresident has
    minimum contacts with the forum, rarely will the exercise of jurisdiction over
    the nonresident not comport with traditional notions of fair play and
    substantial justice.”).
    48 TV Azteca, 490 S.W.3d at 45 (quoting Michiana Easy Livin’ Country,
    Inc. v. Holten, 
    168 S.W.3d 777
    , 784 (Tex. 2005)).
    19
    determine[s] whether a nonresident’s conduct and connection to a forum
    are such that it could reasonably anticipate being haled into court
    there.”49 Whether a nonresident defendant has “purposefully availed
    itself of the privilege of conducting activities in Texas” is guided by three
    considerations:
         “[O]nly the defendant’s contacts with the forum are relevant,
    not the unilateral activity of another party or a third person”;
         “The contacts relied upon must be purposeful,” not “random,
    fortuitous, or attenuated”; and
         The defendant “must seek some benefit, advantage[,] or profit
    by availing itself of [Texas’s] jurisdiction.”50
    “This analysis assesses the quality and nature of the contacts, not the
    quantity.”51
    The two somewhat novel purposeful-availment issues we consider
    here are: (1) whether the German manufacturers are accountable for
    forum-state contacts effectuated through legally distinct intermediaries
    that were acting at the German manufacturers’ direction and under
    their contractual control with respect to the recall and service
    campaigns; and (2) whether directing the same activity at multiple
    states negates purposeful availment of an individual state absent other,
    more differentiated, conduct directed to that forum. We resolve both
    issues favorably to the trial court’s jurisdictional ruling and hold that
    the German manufacturers’ after-sale recall- and service-tampering
    49   Moncrief Oil, 414 S.W.3d at 152.
    50   Id. at 151.
    51   Id.
    20
    activities give rise to sufficient minimum contacts to sustain specific
    personal jurisdiction.52
    B. Minimum Contacts
    Citing our decisions in Spir Star AG v. Kimich53 and Luciano v.
    SprayFoamPolymers.com, LLC,54 the State argues that, despite lacking
    a physical presence in Texas, the German manufacturers conducted
    activities in Texas that are sufficient to sustain the exercise of specific
    personal jurisdiction.        The State does not rely on alter ego or
    veil-piercing theories to fuse the German manufacturers with VW
    America or the local dealerships. Instead, the State asserts that the
    German        manufacturers     affirmatively   used    their   control    over
    VW America and its local dealerships to carry out after-sale recall- and
    service-tampering campaigns in Texas that violated our laws and, in
    doing so, established contacts with Texas that are directly attributable
    to the foreign defendants. These contacts, the State says, are no mere
    fortuity but rather an orchestrated and intentional scheme, and because
    the contacts were made at the German manufacturers’ behest and under
    their direction, they do not derive from the unilateral activity of
    VW America, the local dealerships, the State, or its residents. Arguing
    to the contrary, the German manufacturers contend that the State has
    not shown that the German manufacturers themselves, as opposed to
    52 Although the State argues that sufficient “plus” factors exist even as
    to the initial sales, we need not consider that argument.
    53   
    310 S.W.3d 868
     (Tex. 2010).
    54   
    625 S.W.3d 1
     (Tex. 2021).
    21
    VW America, have “specifically targeted” Texas or taken any steps
    purposefully directed towards the Texas market.
    We agree with the State that the German manufacturers have
    established contacts with Texas by using their direct contractual control
    over VW America and their direct and indirect contractual control over
    the dealerships. The German manufacturers structured their business
    relationships so that neither VW America nor the dealerships had
    control over how the Affected Vehicles were modified by the software
    updates that occurred inside this state. The record bears evidence that:
       The German manufacturers had the sole authority to initiate and
    direct after-sale recall and service campaigns;
       The German manufacturers used that authority to initiate and
    direct recall and service tampering of specifically identified
    vehicles that were owned, operated, and serviced in Texas;
       VW Germany developed the tampering software based on Audi’s
    original design; Audi contributed to the connivance and software
    development by testing the updates for compatibility with Audi
    cars; both manufacturers caused the defeat-device software to be
    uploaded to “mirror servers” that “automated” downstream
    delivery to the point of installation in Texas; and before deploying
    the software to the mirror servers, both manufacturers knew
    which local dealerships would receive the updates;
       The software was installed in Texas vehicles using the German
    manufacturers’ proprietary diagnostic system;
       VW America was contractually required to perform recall and
    service campaigns, and it did so, at the manufacturers’ directive
    and in accordance with their instructions;
       VW America claims that it was an unwitting dupe that knew
    nothing about either the original tampering or the recall and
    service tampering, but whether that is true or not, the record
    22
    bears evidence that its servers were a mere conduit for passing
    the manufacturers’ software updates through to the local
    dealerships;
       As mandated by the Importer Agreements, VW America caused
    its dealerships to install the software updates on behalf of and at
    the initiation, direction, and instruction of the German
    manufacturers;
       As mandated by the Importer Agreements,Texas dealerships
    installed the software updates in the targeted vehicles in
    accordance with the manufacturers’ instructions;
       VW Germany supplied, and Audi approved, false messaging
    about the purpose of the recalls and software updates, which
    VW America was obligated to disseminate to dealerships and
    customers, including those in Texas;55 and
       The German manufacturers reimbursed the local dealers, by and
    through VW America, for the manufacturer-mandated after-sale
    services physically rendered to customers in Texas.
    While personnel at VW America’s Texas dealerships may have “clicked
    the button” to download the tampering software to the Affected Vehicles,
    the process was essentially put into unstoppable motion by the
    manufacturers and did not derive from unilateral or independent action
    of VW America, the dealerships, or their customers. By directing an
    affiliated importer/distributor to carry out the recall and service
    55 VW America drafted letters to customers, as well as “documents that
    would communicate the change or the field fix to the dealerships,” but
    information in the customer letter came from a campaign data sheet
    VW Germany prepared. For example, in one customer letter, in answer to the
    question “What is the issue, and what will we do?”, VW Germany provided text
    falsely stating that “the vehicle engine’s management software has been
    improved to assure your vehicle’s tailpipe emissions are optimized and
    operating efficiently—well beyond given government standards.”
    23
    campaigns—knowing the importer/distributor and the local dealerships
    were contractually obligated to do so when, as, and how instructed—the
    German manufacturers purposefully availed themselves of the Texas
    market to consummate their illegal scheme.
    Whether the German manufacturers’ purposeful actions are
    characterized as direct or indirect contacts with Texas is, as the State’s
    counsel put it, a “metaphysical” distinction without a difference to the
    outcome of this case.56     The personal-jurisdiction analysis does not
    depend on “mechanical tests” but on a qualitative assessment of any
    relevant conduct demonstrating purposeful availment.57 If, as all agree,
    the core inquiry is whether the German manufacturers could reasonably
    anticipate being haled into a Texas court, that standard is met in this
    unprecedented case based on evidence of (1) the German manufacturers’
    intentional conduct; (2) their knowing use of an established and
    preexisting distribution system—which they controlled in the relevant
    way—to bring their jointly developed software to Texas to alter the
    56  See Spir Star AG v. Kimich, 
    310 S.W.3d 868
    , 874 (Tex. 2010)
    (“[P]urposeful availment of local markets may be either direct (through one’s
    own offices and employees) or indirect (through affiliates or independent
    distributors).”).
    57 Burger King Corp. v. Rudzewicz, 
    471 U.S. 462
    , 478 (1985) (“The Court
    long ago rejected the notion that personal jurisdiction might turn on
    ‘mechanical’ tests.”); Int’l Shoe Co. v. State of Wash., Off. of Unemployment
    Comp. & Placement, 
    326 U.S. 310
    , 319 (1945) (“[T]he criteria by which we mark
    the boundary line between those activities which justify the subjection of a
    corporation to suit, and those which do not, cannot be simply mechanical or
    quantitative. . . . Whether due process is satisfied must depend rather upon
    the quality and nature of the activity in relation to the fair and orderly
    administration of the laws which it was the purpose of the due process clause
    to insure.”).
    24
    Affected Vehicles post-sale; (3) the “automated download” of the
    software through a conduit server for installation on targeted Texas
    vehicles; and (4) use of the manufacturers’ proprietary diagnostic system
    to install the software in Texas. The purposefulness of those forum
    contacts is not diminished in any way by the pervasiveness of the
    manufacturers’ recall-tampering scheme.
    1. The German Manufacturers’ Contacts
    The notion that a defendant may submit to a forum’s jurisdiction
    without       physically     entering   the   forum   state   is,   of    course,
    “unexceptional.”58 A paradigmatic example is when “manufacturers or
    distributors ‘seek to serve’ a given [s]tate’s market.”59                In such
    circumstances, courts often rely on “metaphors” as proxies for the
    purposeful-availment inquiry.60 In this case, the State asserts that the
    German defendants are amenable to jurisdiction in Texas under a
    “stream-of-commerce-plus” theory61 and also based on purposeful
    conduct designed to obstruct state law.62             We find both concepts
    informative.
    Under a stream-of-commerce-plus framework, “‘a nonresident
    who places products into the “stream of commerce” with the expectation
    58  J. McIntyre Mach., Ltd. v. Nicastro, 
    564 U.S. 873
    , 882 (2011)
    (plurality opinion).
    59   
    Id.
    60   
    Id. at 881-82
    .
    61 See Spir Star, 310 S.W.3d at 873 (explaining that our precedent
    generally follows this stream-of-commerce-plus theory).
    62See Nicastro, 
    564 U.S. at 880
     (plurality opinion) (“As a general rule,
    the sovereign’s exercise of power requires some act by which the defendant
    25
    that they will be sold in the forum state’ may be subject to personal
    jurisdiction in the forum.”63          In contrast, mere foreseeability that a
    product might ultimately end up in a particular forum does not alone
    constitute purposeful availment.64 When the stream of commerce only
    fortuitously deposits a product in the forum state, a nonresident
    manufacturer will be subject to the forum’s jurisdiction only if additional
    conduct—often         referred    to    as    a   “plus   factor”—evinces     the
    manufacturer’s intent to serve that market.65 This analytical construct
    is frequently used in products-liability cases to determine whether
    specific jurisdiction exists.66 When a nonresident manufacturer has no
    knowledge, care, or control over where a product ends up, this and other
    courts require some “plus factor” to establish purposeful availment.
    Examples include “marketing the product through a distributor who has
    agreed to serve as the sales agent in the forum [s]tate” or “creating,
    ‘purposefully avails itself of the privilege of conducting activities within the
    forum [s]tate, thus invoking the benefits and protections of its laws,’ though in
    some cases, as with an intentional tort, the defendant might well fall within
    the [s]tate’s authority by reason of his attempt to obstruct its laws.” (citations
    omitted) (quoting Hanson v. Denckla, 
    357 U.S. 235
    , 253 (1958))).
    63TV Azteca v. Ruiz, 
    490 S.W.3d 29
    , 46 (Tex. 2016) (emphasis added)
    (quoting Moki Mac River Expeditions v. Drugg, 
    221 S.W.3d 569
    , 576-77 (Tex.
    2007)).
    64   E.g., CSR Ltd. v. Link, 
    925 S.W.2d 591
    , 595 (Tex. 1996)
    (“[F]oreseeability alone will not support personal jurisdiction. The defendant
    must take an action ‘purposefully directed toward the forum state’ to be subject
    to the jurisdiction of its courts.” (emphasis added) (quoting Asahi Metal Indus.
    Co. v. Superior Ct. of Cal., Solano Cnty., 
    480 U.S. 102
    , 112 (1987) (plurality
    opinion))).
    65   Asahi, 
    480 U.S. at 112
     (plurality opinion).
    66   E.g., CMMC v. Salinas, 
    929 S.W.2d 435
    , 440 (Tex. 1996).
    26
    controlling, or employing the distribution system that brought the
    product into the forum state.”67
    Unlike the initial sales of Affected Vehicles, which might invoke
    the stream-of-commerce-plus framework, this case does not involve a
    typical        stream-of-commerce      scenario.    With     respect       to   the
    recall-tampering claims at issue here, Affected Vehicles were already in
    Texas when the German defendants reached in to modify those vehicles
    in ways that allegedly violate state law. But even though this is not a
    stream-of-commerce case, “plus” factors we have recognized are
    informative and strikingly similar to how the German manufacturers’
    defeat-device software updates and recall and service messaging were
    brought to Texas dealers and consumers.
    In Spir Star, a products-liability case, we employed a
    stream-of-commerce-plus           analysis   in    holding   that      a    foreign
    manufacturer was amenable to specific jurisdiction in Texas because it
    had marketed its product through an independent distributor who
    “agreed to serve as the sales agent” in Texas.68 We observed that, “[j]ust
    as manufacturers cannot escape liability for defective products by
    selling them through a subsidiary or distributor, neither can they avoid
    jurisdiction related to such claims by the same means.”69
    67   Luciano v. SprayFoamPolymers.com, LLC, 
    625 S.W.3d 1
    , 10, 12 (Tex.
    2021).
    Spir Star AG v. Kimich, 
    310 S.W.3d 868
    , 875 (Tex. 2010) (“[B]y
    68
    ‘marketing [its] product through a distributor who has agreed to serve as the
    sales agent in the forum state,’ [the manufacturer] has met [the] ‘additional
    conduct standard.’”).
    69   
    Id.
    27
    Likewise, in Luciano, we held that an out-of-state manufacturer
    was subject to specific jurisdiction in Texas because it employed an
    independent-contractor sales agent who served as the manufacturer’s
    “boots on the ground” in marketing and selling its products in Texas.70
    In   finding         specific   jurisdiction    existed   over   the   out-of-state
    manufacturer, the “quality and nature” of the salesman’s role evinced
    the defendant’s “‘intent or purpose’ to target the Texas market.”71 As in
    Spir Star, our holding in Luciano affirms that acting through a
    “distributor-intermediary” or an agent with “boots on the ground” to
    intentionally target Texas as the marketplace for a product “provides no
    haven from the jurisdiction of a Texas court.”72
    Analogous conduct happened here, and the same result obtains.
    The plain and express terms of the Importer Agreements grant the
    German manufacturers control over both VW America and its network
    of dealerships, including those in Texas, for purposes of carrying out
    recall and service campaigns. Neither VW America nor the dealerships
    had discretion to initiate or refuse to implement a recall or service
    campaign. When the German manufacturers initiated those campaigns,
    VW America was required to fall in line at their say-so and to compel
    the dealerships to do the same. Indeed, the German manufacturers
    have admitted that they had the exclusive prerogative to institute a
    recall.
    70   625 S.W.3d at 12.
    71   Id.
    72   Id.; Spir Star, 310 S.W.3d at 871.
    28
    Importantly, the Importer Agreements also specifically and
    directly compel local Volkswagen and Audi dealerships to perform recall
    and    service     campaigns     “in    accordance       with     [the   German
    manufacturers’]     instructions,      guidelines[,]     and/or   procedures.”73
    Although     the    German     manufacturers’          software   updates   and
    instructions for conducting the after-sale tampering may have passed to
    the dealerships through VW America, that circumstance did not
    displace the German manufacturers’ actual and contractual control over
    the entire scheme and each level of the distribution stream. Consistent
    with the terms of the Importer Agreements and the testimony of
    VW Germany’s corporate representative, VW America’s corporate
    representative described the subsidiary as a mere “passthrough
    department given information by [VW Germany]” about recall and
    service campaigns, noting the company provided required signatures for
    relevant documents without always having the information necessary to
    ascertain whether the documents’ contents were true and correct. After
    developing the software updates and deploying them for downstream
    delivery, the German manufacturers used the dealerships as their
    “boots on the ground” for after-sale recall- and service-campaign
    purposes in two ways: (1) by issuing directives, instructions, and
    73The Importer Agreements do not distinguish between the German
    manufacturers’ control over VW America and its “Contractual Enterprises,”
    requiring that “[VW America] and/or its Contractual Enterprises shall
    [perform], in accordance with [the German manufacturers’] instructions,
    guidelines[,] and/or procedures . . . warranty repairs and/or service and repair
    Contractual Products.” (Emphasis added.) The agreements define “Contractual
    Enterprises” as the dealers authorized to distribute, sell, or service the
    manufacturers’ vehicles.
    29
    procedures     that   both    VW America       and    the   dealerships     were
    contractually obligated to obey and (2) by providing the proprietary
    diagnostic system through which each Texas dealership downloaded and
    installed the tampering software into Affected Vehicles.74
    We acknowledge, as we must, that parent and subsidiary
    corporations are presumed to be separate from one another.75
    Accordingly, to “ascribe one corporation’s actions to another by
    disregarding their distinct corporate entities” or to “‘fuse’ the parent
    company and its subsidiary for jurisdictional purposes, the plaintiff[]
    must prove the parent controls the internal business operations and
    74 See Luciano, 625 S.W.3d at 12 (noting the “reality” that the foreign
    manufacturer had taken purposeful steps to “tap[] into the local market” using
    an independent “sales agent” as its “boots on the ground”); see also, e.g., Cmty.
    Health Sys. Pro. Servs. Corp. v. Hansen, 
    525 S.W.3d 671
    , 691 (Tex. 2017)
    (explaining that an agency relationship exists if the agent has consented to act
    on the principal’s behalf and subject to the principal’s control and the principal
    has authorized the agent to act on his behalf); Wilburn v. Valliance Bank &
    Coleman & Patterson LLC, No. 05-14-00965-CV, 
    2015 WL 9281271
    , at *3 (Tex.
    App.—Dallas Dec. 21, 2015, no pet.) (mem. op.) (observing that “[a]n agency
    relationship is created” under an actual-authority theory “when the principal:
    (1) intentionally confers authority on the agent; (2) intentionally allows the
    agent to believe he has authority; or (3) allows the agent to believe that he has
    authority to act by lack of due care” on the principal’s part); Gonzales v. Am.
    Title Co. of Hous., 
    104 S.W.3d 588
    , 593 (Tex. App.—Houston [1st Dist.] 2003,
    pet. denied) (“An agent is a person or entity who (1) is authorized to act for
    another and (2) is subject to the control of the other.”).
    75 BMC Software Belg., N.V. v. Marchand, 
    83 S.W.3d 789
    , 798 (Tex.
    2002); see Hargrave v. Fibreboard Corp., 
    710 F.2d 1154
    , 1159 (5th Cir. 1983)
    (“Generally, a foreign parent corporation is not subject to the jurisdiction of a
    forum state merely because its subsidiary is present or doing business there;
    the mere existence of a parent–subsidiary relationship is not sufficient to
    warrant the assertion of jurisdiction over the foreign parent.”); 
    id. at 1161
    (explaining that a Texas parent company’s contacts could not be imputed to
    the foreign subsidiary because the subsidiary and parent maintained “a degree
    of corporate separation that was more than superficial”).
    30
    affairs of the subsidiary” to a degree “greater than that normally
    associated with common ownership and directorship.”76
    In this case, however, we need not disregard corporate
    separateness     or   fuse    the   intermediaries      with     the   German
    manufacturers based on alter ego or any other veil-piercing theory to
    give effect to the contractual relationship the parties designed with
    regard to the specific mechanism by which the wrongful conduct
    occurred in Texas. The German manufacturers’ control over the entire
    scheme—control granted and exercised by them under the Importer
    Agreements—allowed them to perpetrate a fraud on this state and its
    citizens under the guise of recall and service campaigns. While the
    German      manufacturers      could    have    organized      their   business
    relationships to insulate themselves from forum-state contacts, they did
    not do so with respect to the actions that form the basis of the State’s
    claims here. They cannot now use their mere passthrough department
    as a “haven from the jurisdiction of a Texas court.”77
    2. Purposeful, Not Fortuitous
    This brings us to the question of whether the German
    manufacturers can avoid personal jurisdiction in Texas merely because
    the after-sale tampering activities they controlled were part of a
    76BMC Software, 83 S.W.3d at 798-99. “[T]he evidence must show that
    the two entities cease to be separate so that the corporate fiction should be
    disregarded to prevent fraud or injustice.” Id. at 799.
    77Spir Star, 310 S.W.3d at 871, 874 (“The issue is not . . . whether [the
    subsidiary’s] actions in Texas can be imputed to [the foreign parent company].
    Rather, our concern is with [the parent’s] own conduct directed toward
    marketing its products in Texas.”).
    31
    nationwide effort to cause local dealerships to install the defeat-device
    software in all targeted vehicles after-sale.
    As a necessary corollary to the principle that jurisdiction exists
    only when the defendant’s forum contacts are purposeful, contacts that
    are “random, isolated, or fortuitous” are not sufficient to hale a
    nonresident defendant into the jurisdiction.78 In other words, for Texas
    courts to exercise specific jurisdiction over the German manufacturers,
    their contacts with Texas cannot be accidental, mere happenstance, or
    simply foreseeable.
    Here, there was no happenstance to the contacts with Texas;
    rather, the German manufacturers’ conduct reflects an intent to avail
    themselves of every market Affected Vehicles were in at the time of the
    recall and service campaigns—including Texas.               The targets were
    already here, so the German manufacturers had to direct their conduct
    here to accomplish their mission. And because “personal jurisdiction
    requires a forum-by-forum” analysis,79 we look only to the German
    manufacturers’ behavior directed toward Texas, not their behavior
    directed elsewhere.80         The logical consequence is that the lack of
    differentiation in the nature and kind of conduct directed at other
    jurisdictions does not negate the German manufacturers’ purposeful
    availment of this one.
    Michiana Easy Livin’ Country, Inc. v. Holten, 
    168 S.W.3d 777
    , 785
    78
    (Tex. 2005) (quoting Keeton v. Hustler Mag., Inc., 
    465 U.S. 770
    , 774 (1984)).
    79J. McIntyre Mach., Ltd. v. Nicastro, 
    564 U.S. 873
    , 884 (2011)
    (plurality opinion).
    80   See Luciano v. SprayFoamPolymers.com, LLC, 
    625 S.W.3d 1
    , 10 (Tex.
    2021).
    32
    The defendant need not single Texas out in some unique way to
    satisfy constitutional dictates. To hold that a nonresident who has
    directed activity to every state is not amenable to jurisdiction in any
    state would unduly constrain the authority of state courts to hold
    nonresidents accountable for their in-state conduct and would convert
    the specific-personal-jurisdiction analysis into a wholly subjective
    inquiry into the defendants’ state of mind.81 The potential ramifications
    prove the fallacy of the German manufacturers’ “nationwide targeting”
    argument with respect to wrongful conduct that actually occurred in
    Texas.       For example, if a malfunction in the defeat-device software
    updates had caused a Texas car owner to suffer personal injuries in
    Texas, the German manufacturers’ jurisdictional theory would leave
    plaintiffs with no avenue of redress in any jurisdiction because none
    would        have   jurisdiction   despite—and       indeed     because     of—the
    automakers’ pervasive scheme. The state tort claims also could not be
    brought in any federal court because jurisdiction there depends on
    jurisdiction in the forum state.82         Neither the federal nor the state
    81See Moncrief Oil Int’l Inc. v. OAO Gazprom, 
    414 S.W.3d 142
    , 147 (Tex.
    2013) (“[W]hat the parties thought, said, or intended is generally irrelevant to
    their jurisdictional contacts. Regardless of the defendants’ subjective intent,
    their Texas contacts are sufficient to confer specific jurisdiction over the
    defendants.”).
    82See, e.g., Walk Haydel & Assocs. v. Coastal Power Prod. Co., 
    517 F.3d 235
    , 242 (5th Cir. 2008) (“A federal district court has personal jurisdiction over
    a nonresident defendant to the same extent as a state court in the state in
    which the district court is located.”); Sawtelle v. Farrell, 
    70 F.3d 1381
    , 1387
    (1st Cir. 1995) (“It is well established in diversity cases that the district court’s
    personal jurisdiction over a nonresident defendant is governed by the forum’s
    long-arm statute.” (internal quotation marks omitted)); Rambo v. Am. S. Ins.
    Co., 
    839 F.2d 1415
    , 1416 (10th Cir. 1988) (observing that, in diversity cases, a
    33
    constitution requires us to adopt a rule insulating nonresident
    defendants from personal jurisdiction arising from or related to their
    Texas-based contacts merely because the defendant has targeted other
    states in a similar manner. Rather, the critical inquiry is whether a
    nonresident defendant has established sufficient contacts with Texas—
    not whether those contacts are materially different from its contacts
    with other states.
    Our recent decision in Luciano bears this out.                 There, the
    nonresident defendant had a greater number of contacts with
    Connecticut than it had with Texas: it was formed, had its principal
    place of business, “accept[ed] customers’ orders, approve[d] and
    processe[d] orders, employ[ed] personnel, and receive[d] payment” in
    Connecticut, while it merely sent a sales agent to Texas.83 Nonetheless,
    we rejected the defendant’s argument that “its numerous contacts with
    Connecticut ma[d]e specific jurisdiction in Texas improper.”84 “[T]he
    contacts an entity forms with one jurisdiction do not negate its
    purposeful contacts with another.”85            So too here: the fact that the
    German manufacturers have contacts with other states or the United
    States as a whole does not preclude them from having jurisdictionally
    significant contacts with Texas.
    federal court cannot exceed the jurisdictional reach of the courts of the forum
    in which they sit); FED. R. CIV. P. 4(k) (providing the process for acquiring
    personal jurisdiction in diversity cases).
    83   Luciano, 625 S.W.3d at 7, 10 n.2.
    84   Id. at 10.
    85   Id. (citing Keeton v. Hustler Mag., Inc., 
    465 U.S. 770
    , 779-80 (1984)).
    34
    Our conclusion that differentiation among states is not required
    for personal jurisdiction is supported by the United States Supreme
    Court’s hallmark personal-jurisdiction decision in Keeton v. Hustler
    Magazine, Inc.86 and is consistent with our personal-jurisdiction
    precedent.
    In Keeton, the defendant publisher distributed its magazine
    nationwide.87 The Supreme Court nonetheless held that the forum state
    could exercise personal jurisdiction over the defendant, and it did so
    without regard to whether the defendant had availed itself of the forum
    in a way that was distinct from its availment of other jurisdictions.88
    The “circulation of magazines in the forum [s]tate [was] sufficient to
    support an assertion of jurisdiction” without any consideration of
    whether the extent of circulation was materially different from its
    distribution throughout the United States.89
    The sole focus in Keeton was on the forum-state contacts, with the
    Supreme Court holding that “some 10 to 15,000 copies” of the magazine
    sold in the forum state each month could not “by any stretch of the
    imagination be characterized as random, isolated, or fortuitous.”90
    Considering only the forum contacts, the Court viewed this as evidence
    that the defendant “chose to enter the [forum state’s] market” and found
    86   
    465 U.S. 770
     (1984).
    87   
    Id. at 774
    .
    88   See 
    id. at 775-81
    .
    89   
    Id. at 773
    .
    90   
    Id. at 772, 774
    .
    35
    it “sufficient to support an assertion of jurisdiction.”91 In this case,
    Volkswagen and Audi dealerships in Texas—acting as the German
    manufacturers’ cat’s paw92—performed recall or service actions on
    23,316 specifically identified Affected Vehicles. Thousands of contacts
    are certainly not isolated—indeed, a regular flow of activity continued
    throughout the roughly two-year recall-tampering period.93
    Nor were these contacts random or fortuitous.             Even if the
    German manufacturers were not subjectively focused on Texas to the
    exclusion of other jurisdictions, their contacts reflect both an expectation
    that the software updates would be deployed in Texas and a clear choice
    to enter the Texas market where a substantial number of targeted
    vehicles would be serviced. As we have explained, “what the parties
    thought, said, or intended is generally irrelevant to their jurisdictional
    contacts.”94 Rather, “the business contacts needed for specific personal
    jurisdiction over a nonresident defendant ‘are generally a matter of
    physical fact.’”95 Accordingly, we do not concern ourselves with whether,
    91   
    Id. at 773-74, 779
    .
    Colloquially, a “cat’s paw” is “one used by another as a tool,” “a person
    92
    used by another to do dangerous, distasteful, or unlawful work,” and a “dupe.”
    MERRIAM-WEBSTER, https://www.merriam-webster.com/dictionary/cat%27s-p
    aw (last visited May 3, 2023); COLLINS https://www.collinsdictionary.com/us/
    dictionary/english/ cats-paw (last visited May 3, 2023).
    Although only 487 were Audi models, that remains a significant
    93
    number of purposeful contacts.
    94   Moncrief Oil Int’l Inc. v. OAO Gazprom, 
    414 S.W.3d 142
    , 147 (Tex.
    2013).
    
    Id.
     (quoting Michiana Easy Livin’ Country, Inc. v. Holten, 
    168 S.W.3d 95
    777, 791 (Tex. 2005)).
    36
    in directing VW America to carry out the recall and service campaigns,
    the German manufacturers had Texas on their corporate minds.
    The analysis in the Supreme Court’s plurality opinion in J.
    McIntyre Machinery, Ltd. v. Nicastro96 does not compel a different
    result. Nicastro, which we have cited for general propositions on a
    handful of occasions, is factually and analytically distinguishable.
    Nicastro is a products-liability case in which the United States Supreme
    Court—in plurality and concurring opinions—concluded that a foreign
    manufacturer had not purposefully availed itself of the New Jersey
    market despite its intent, desire, and hope to serve the entire U.S.
    market.97 In concluding that personal jurisdiction over the defendant
    did not lie in New Jersey under a stream-of-commerce analysis,98 a
    majority of the Court rejected the lower court’s ruling that a forum could
    “exercise jurisdiction over a foreign manufacturer of a product so long as
    the manufacturer ‘knows or reasonably should know that its products
    are distributed through a nationwide distribution system that might
    lead to those products being sold in any of the fifty states.’”99 In the
    plurality’s view, the jurisdictional inquiry implicated two principles:
    (1) “personal        jurisdiction     requires     a   forum-by-forum,       or
    96   
    564 U.S. 873
     (2011) (plurality opinion).
    97   
    Id. at 886
    .
    98   
    Id. at 887
    .
    99Id. (quoting Nicastro v. McIntyre Mach. Am., Ltd., 
    987 A.2d 575
    , 592
    (N.J. 2010), rev’d, 
    564 U.S. 873
     (2011)); 
    id. at 890-91
     (Breyer, J., concurring)
    (quoting the same).
    37
    sovereign-by-sovereign, analysis,”100 and (2) in theory, a defendant “may
    be subject to the jurisdiction of the courts of the United States but not
    of any particular [s]tate” “[b]ecause the United States is a distinct
    sovereign.”101
    The plurality framed the jurisdictional question as “whether a
    defendant has followed a course of conduct directed at the society or
    economy existing within the jurisdiction of a given sovereign, so that the
    sovereign has the power to subject the defendant to judgment
    concerning that conduct.”102 And given the necessity of a forum-specific
    analysis, the plurality found it irrelevant that the defendant “directed
    marketing and sales efforts at the United States” because “the question
    concerns the authority of a New Jersey state court to exercise
    jurisdiction, so it is [the manufacturer’s] purposeful contacts with New
    Jersey, not with the United States, that alone are relevant.”103 The
    claim of jurisdiction in Nicastro rested on facts the plurality said “may
    reveal an intent to serve the U.S. market, but they do not show that [the
    manufacturer] purposefully availed itself of the New Jersey market.”104
    The plurality opinion explains:
    Respondent’s claim of jurisdiction centers on three facts:
    [t]he [independent] distributor agreed to sell [the
    100  
    Id. at 884
     (plurality opinion); accord 
    id. at 891
     (Breyer, J.,
    concurring) (noting that the established jurisdictional inquiry is whether “it is
    fair, in light of the defendant’s contacts with that forum, to subject the
    defendant to suit there”).
    101   
    Id. at 884
    .
    102   
    Id.
    103   
    Id. at 885-86
    .
    104   
    Id. at 886
    .
    38
    manufacturer’s] machines in the United States; [the
    manufacturer’s] officials attended trade shows in several
    States but not in New Jersey; and up to four machines
    ended up in New Jersey. The British manufacturer had no
    office in New Jersey; it neither paid taxes nor owned
    property there; and it neither advertised in, nor sent any
    employees to the State. Indeed, after discovery the trial
    court found that the “defendant does not have a single
    contact with New Jersey short of the machine in question
    ending up in this state.”105
    The German manufacturers suggest that the Nicastro plurality
    opinion precludes consideration of forum contacts if the nonresident
    defendant has targeted the U.S. market generally.             This argument
    misreads Nicastro, which presents the inverse scenario.               Properly
    construed, Nicastro reaffirms the forum-by-forum personal-jurisdiction
    analysis.106 The plurality repudiated the lower court’s aggregation of
    nationwide contacts and attribution of those contacts to a particular
    state based on the foreign manufacturer’s desire to penetrate the entire
    U.S. market and the mere foreseeability that its products could end up
    in any of the fifty states.107 The situation there was the opposite of the
    circumstances here, where the German manufacturers essentially seek
    to negate forum contacts based on their similar contacts elsewhere.
    Nicastro is further inapposite because, here, the German
    manufacturers’ conduct rises above mere foreseeability.               In both
    Nicastro     and     the   instant   cases,   legally   distinct   distributors
    105   
    Id.
    106   
    Id. at 884
    .
    107   See 
    id. at 879, 886
    .
    39
    independently marketed and sold the foreign defendants’ products
    throughout the United States, and the foreign defendants had never
    established a physical presence in the forum state. But in Nicastro, the
    sale of one to four products through an independent distributor had been
    the extent of the forum activity. Although foreseeability is a factor in a
    stream-of-commerce-plus analysis, mere foreseeability that a product
    sold in the United States might end up in a particular forum state is not
    enough to subject the defendant to that state’s jurisdiction.108              A
    defendant who places a product into the stream of commerce can be
    charged only with foreseeing that the product might end up in the forum
    state, and such foreseeability is not evidence of the purposefulness
    required to “invok[e] the benefits and protections” of a forum’s laws or
    take advantage of its market.109 That is why we and courts around the
    country require “plus” factors in products-liability cases—to delineate
    purposeful action directed at the forum state.110               The Nicastro
    manufacturer might have foreseen—and even hoped—that its machines
    would be sold in New Jersey, but the Supreme Court discerned no
    evidence of additional conduct indicating the foreign defendant’s intent
    108  E.g., CSR Ltd. v. Link, 
    925 S.W.2d 591
    , 595 (Tex. 1996)
    (“[F]oreseeability alone will not support personal jurisdiction. The defendant
    must take an action ‘purposefully directed toward the forum state’ to be subject
    to the jurisdiction of its courts.” (emphasis added) (quoting Asahi Metal Indus.
    Co. v. Superior Ct. of Cal., Solano Cnty., 
    480 U.S. 102
    , 112 (1987) (plurality
    opinion))).
    109Michiana Easy Livin’ Country, Inc. v. Holten, 
    168 S.W.3d 777
    , 784
    (Tex. 2005) (quoting Hanson v. Denckla, 
    357 U.S. 235
    , 253 (1958)).
    110   See, e.g., CSR Ltd., 925 S.W.2d at 595.
    40
    to exploit the New Jersey market in connection with the initial sale of
    products through a distributor.111
    In contrast to the circumstances in Nicastro, the after-sale recall
    and service campaigns initiated at the German manufacturers’ direction
    on specifically identified vehicles goes far beyond a mere subjective
    awareness that the campaigns might be conducted in Texas.                      It
    demonstrates the German manufacturers’ intent to avail themselves of
    the benefits and protections of each and every market in which the recall
    and service campaigns were carried out. They did not simply anticipate
    that those campaigns would have an effect in Texas—they intentionally
    reached into this market with certainty that the fraudulent campaigns
    would be carried out on vehicles that were already here.
    The Nicastro plurality also recognized that, “in some cases, as
    with an intentional tort, the defendant might well fall within the
    [s]tate’s authority by reason of [the defendant’s] attempt to obstruct its
    laws.”112 To the extent Nicastro has any bearing on the jurisdictional
    analysis here, the Texas statutes and regulations the State alleges the
    German manufacturers violated are explicitly applicable to vehicles
    actually in use on Texas roadways.113            Among other things, those
    111  J. McIntyre Mach., Ltd. v. Nicastro, 
    564 U.S. 873
    , 886 (2011)
    (plurality opinion).
    112   
    Id. at 880
    .
    113 30 TEX. ADMIN. CODE § 114.20(b), (e); see TEX. HEALTH & SAFETY
    CODE § 382.085(b) (“A person may not cause, suffer, allow, or permit the
    emission of any air contaminant or the performance of any activity in violation
    of this chapter or of any commission rule or order.”); TEX. WATER CODE § 7.101
    (“A person may not cause, suffer, allow, or permit a violation of a statute within
    41
    regulations prohibit any person from “mak[ing] inoperable any system
    or device used to control” motor vehicle emissions or from selling,
    offering for sale, or using “any system or device which circumvents or
    alters any system, device, engine, or any part thereof, installed by a
    vehicle manufacturer to comply with the Federal Motor Vehicle Control
    Program during actual in-use operation of a motor vehicle on Texas
    roadways.”114
    The foreign manufacturers’ conduct here—as described in the
    federal plea agreement and the German manufacturers’ admissions—
    was both intentional and obstructive, which at the very least heightens
    the quality of their contacts with this forum. States, of course, have an
    interest in protecting against torts that take place within their
    jurisdiction, and “the Supreme Court has [also] recognized state
    interests in protecting regulatory schemes[.]”115 Accordingly, in addition
    to the “plus-factor” conduct of exerting control over the distribution
    scheme that brought the corrupt software updates to Texas,116 Nicastro
    the commission’s jurisdiction or a rule adopted or an order or permit issued
    under such a statute.”).
    114   30 TEX. ADMIN. CODE § 114.20(b), (e) (emphasis added).
    115 Moncrief Oil Int’l Inc. v. OAO Gazprom, 
    414 S.W.3d 142
    , 152 (Tex.
    2013) (citing Travelers Health Ass’n v. Virginia, 
    339 U.S. 643
    , 648 (1950), and
    McGee v. Int’l Life Ins. Co., 
    355 U.S. 220
    , 223 (1957)).
    116 Luciano v. SprayFoamPolymers.com, LLC, 
    625 S.W.3d 1
    , 10 (Tex.
    2021) (describing “creating, controlling, or employing the distribution system
    that brought the product into the forum state” as a type of “additional conduct”
    evidencing “‘an intent or purpose to serve the market in the forum [s]tate,’
    whether directly or indirectly” (emphasis added) (quoting Asahi Metal Indus.
    Co. v. Superior Ct. of Cal., Solano Cnty., 
    480 U.S. 102
    , 112 (1987) (plurality
    opinion))); accord TV Azteca v. Ruiz, 
    490 S.W.3d 29
    , 46 (Tex. 2016) (quoting
    Asahi, 
    480 U.S. at 112
     (plurality opinion)).
    42
    suggests, if anything, that the German manufacturers could also be
    within a Texas court’s authority by virtue of their intentional conduct
    undertaken to obstruct regulations that govern emissions compliance for
    vehicles operating on Texas roads.117 In our view, engaging the forum
    with the specific intent to take actions to thwart the enforcement of an
    applicable regulatory scheme could not be more purposeful.118
    The fraudulent nature of the scheme also differentiates this case
    from ordinary software updates that are consummated with consumer
    consent or released for download without regard to where the consumer
    is located or which product the updates target. The after-sale tampering
    software the German manufacturers deployed was targeted to specific
    end-user products, and downloading to the subject vehicles was
    facilitated by misrepresentations and outright lies to dealers and
    consumers about the nature and purpose of the recall and service work.
    The record does not indicate that the owners or operators of Affected
    Vehicles affirmatively consented to the installation of the defeat-device
    117 See J. McIntyre Mach., Ltd. v. Nicastro, 
    564 U.S. 873
    , 880 (2011)
    (plurality opinion); Travelers Health, 
    339 U.S. at 648
     (recognizing the “state’s
    interest in faithful observance” of its regulatory scheme by nonresidents).
    118  In Michiana Easy Livin’ Country, Inc. v. Holten, we held that specific
    jurisdiction would not lie based solely on whether the defendant’s conduct was
    tortious, holding that the jurisdictional analysis must focus on the defendant’s
    contacts with the forum itself. 
    168 S.W.3d 777
    , 791-92 (Tex. 2005). That is,
    intent is not a substitute for the defendant’s actual contacts with the forum,
    which, unlike questions about scienter, are generally a matter of physical fact.
    But unlike Michiana, which involved alleged misrepresentations ostensibly
    “directed at” a forum resident but otherwise occurring outside the forum, the
    conduct that allegedly violates state law in this case actually occurred in Texas.
    It is not a question of whether the State will succeed on the merits of its claims,
    but whether the defendants made purposeful contacts with Texas as a matter
    of physical fact.
    43
    software on their cars during recall or service work, but even if they did,
    any such consent was fraudulently procured by the unilateral actions of
    the defendants.
    For these reasons, we cannot agree that the German
    manufacturers’ contacts elsewhere nullify their contacts with Texas119
    or that those Texas contacts are attributable to mere fortuity or the
    unilateral acts of third parties.
    3. Forum Benefit, Advantage, or Profit
    Even so, nonresident defendants purposefully avail themselves of
    a forum state’s jurisdiction only when they “seek some benefit,
    advantage[,] or profit” from their contacts with the jurisdiction.120
    “Jurisdiction is premised on notions of implied consent—that by
    invoking the benefits and protections of a forum’s laws, a nonresident
    consents to suit there. By contrast, a nonresident may purposefully
    avoid a particular jurisdiction by structuring its transactions so as
    neither to profit from the forum’s laws nor be subject to its
    jurisdiction.”121
    Both German manufacturers sought a benefit by availing
    themselves of Texas’s jurisdiction—VW Germany perhaps more
    obviously because it had a more direct financial incentive. By the terms
    of its Importer Agreement, VW Germany bore the ultimate burden to
    See Keeton v. Hustler Mag., Inc., 
    465 U.S. 770
    , 774 (1984); Michiana,
    119
    168 S.W.3d at 785.
    120See Moncrief Oil Int’l Inc. v. OAO Gazprom, 
    414 S.W.3d 142
    , 151
    (Tex. 2013).
    121   Michiana, 168 S.W.3d at 785.
    44
    pay for all repairs covered by warranty and recall work for affected
    Volkswagen vehicles.     VW Germany reimbursed VW America for all
    warrantied and recall work that local dealers undertook on Volkswagen
    cars, including for the recall and service actions at issue in the
    underlying litigation.    In the same way, Audi was contractually
    responsible for financing warranty and recall work and reimbursed
    VW America for the recall and service actions the dealers performed on
    Audi cars, but for some—or all—of the work at issue here, VW Germany
    may have subsequently reimbursed Audi.
    The after-sale tampering came about after diesel particulate
    filters in Affected Vehicles with 2.0-liter engines began to crack due to a
    malfunction in the defeat-device technology that had been installed in
    the vehicles before their importation and sale by VW America. These
    filters were covered by warranty, so VW Germany bore the ultimate
    responsibility for covering the cost of replacing them, including those in
    some affected Audi models. The German manufacturers initiated the
    recall and service campaigns to prevent this damage to the filters and to
    defray high costs associated with the repairs. According to the record,
    the cost of replacing a single filter was over $1,000, and nationally,
    VW Germany saved up to $525,000 per month in reduced warranty costs
    as a result of the “fixes” effectuated by the software downloaded in the
    after-sale tampering campaigns.      VW Germany did not break down
    those payments by state, so the record contains no evidence of what it
    paid to reimburse warranty claims originating in Texas. Nonetheless,
    after-sale tampering allowed VW Germany to save money by preventing
    damage that would later require warranty repair; VW Germany sought
    this benefit by initiating the recall and service campaigns for vehicles in
    45
    Texas—the second-largest market for sales of Affected Vehicles; and
    reimbursable service work was performed on 23,316 cars at Texas
    dealerships.
    Audi may or may not have borne ultimate financial responsibility
    for warranty claims of the specific part at issue here—it says it did not,
    and the special-appearance record does not contradict that assertion—
    so it did not benefit from the after-sale tampering in all the same
    respects as VW Germany. But the record bears some evidence that Audi
    nonetheless benefitted in several significant ways. The most obvious is
    that Audi, like VW Germany, sought to prevent regulatory authorities
    from discovering that some of its cars—including cars owned and
    operated in Texas—did not comply with federal emissions standards so
    it would not have to recall, replace, or otherwise be held accountable for
    exporting illegal vehicles. Additionally, Audi, like VW Germany, would
    have obtained nonmonetary benefits in Texas in the form of enhanced
    relationships with consumers and the avoidance of adverse publicity. By
    initiating campaigns to further conceal the defeat devices installed in
    Affected Vehicles owned, operated, and serviced in Texas, VW Germany
    and Audi availed themselves of the benefits and privileges of conducting
    business activities in Texas.      These contacts with Texas were not
    accidental and, instead, allowed the German manufacturers to exploit
    the Texas market to their benefit and advantage until the artifice was
    uncovered.122 All three factors of the purposeful-availment analysis are
    therefore satisfied.
    122 See Hanson v. Denckla, 
    357 U.S. 235
    , 253 (1958); Retamco Operating,
    Inc. v. Republic Drilling Co., 
    278 S.W.3d 333
    , 338 (Tex. 2007).
    46
    4. Response to the Dissent
    The dissent’s analysis misses the mark in several important
    respects. First, the opinion focuses on initial vehicle sales and related
    provisions of the Importer Agreements while neglecting the after-sale
    recall and service campaigns and the contract provisions governing
    them. This misstep leads the dissent’s analysis astray. The proper focus
    is on the German manufacturers’ purposeful use of existing distribution
    channels and an established control structure to bring a tainted
    product—the defeat-device software updates—to specifically targeted
    vehicles that were being serviced in Texas and operated on Texas
    roadways.123       While the German manufacturers engaged in conduct
    outside of Texas with regard to the after-sale tampering, as the dissent
    says, there was nonetheless a direct line from the German
    manufacturers to Texas through their chosen business structure. The
    dissent’s      assertion    that   “[u]nder   today’s   holding,   any   foreign
    manufacturer directing its U.S. distributor to conduct a nationwide
    recall will be subject to personal jurisdiction in Texas courts, regardless
    of whether it targeted Texas,”124 is an obvious oversimplification that
    ignores (1) the level and nature of control the German manufacturers
    retained and exercised over both the recall campaigns and the service
    campaigns and (2) the requirement of a causal nexus between the forum
    123 The dissent’s rationale for absolving the German manufacturers of
    their purposeful contacts with Texas is that they only conducted recall and
    service campaigns on vehicles in Texas because of VW America’s “own decision
    to target the Texas market for car sales in the first instance.” Post at 16 n.9,
    18. VW America’s decisions about initial vehicle sales may have put the target
    here, but the German manufacturers knowingly and purposefully shot at it.
    124   
    Id. at 4
    .
    47
    contacts and the operative facts of the litigation, which narrows the class
    of claims that could give rise to specific personal jurisdiction.
    Second, the dissent is dead wrong in saying that (1) the record
    bears no evidence that the German manufacturers controlled the means,
    details, and manner of the wrongful conduct that was perpetrated in
    Texas and (2) the Importer Agreements preclude the distributor and
    dealers from acting as the manufacturers’ agents for purposes of the
    recall and service campaigns. Because no findings of fact were issued,
    we are obligated to view the record favorably to the trial court’s
    jurisdictional rulings,125 and as we have described in some detail, the
    record bears substantial evidence that the German manufacturers
    controlled the means, details, and manner in which VW America and its
    dealership network executed the recall and service campaigns.126 The
    125   See BMC Software Belg., N.V. v. Marchand, 
    83 S.W.3d 789
    , 795 (Tex.
    2002).
    126Despite ample evidence to support an implied finding of the
    manufacturers’ control over the distribution system, the distributors, and the
    dealerships with regard to installation of the post-sale modifications to
    Affected Vehicles in Texas, the dissent intimates that “the State’s own
    admissions” prevent us from considering that evidence. See post at 20. The
    dissent points to the State’s recently filed summary-judgment motion as
    precluding the conclusion that the German manufacturers controlled the
    means and details of the recall and service campaigns by arguing that
    VW America “not only ‘arranged, managed, promoted, [and] advertised’ but
    also ‘directed’ the recalls at Texas dealerships.” 
    Id.
     But such arguments are
    not inconsistent with the State’s position—and the manufacturers’
    admissions—that the distributor was contractually obligated to undertake
    such actions, and did do so, at the manufacturers’ direction. As VW Germany’s
    corporate representative testified, when the manufacturer initiates a recall,
    “everybody has to follow.” Rather than adhering to the applicable standard of
    review, the dissent’s analysis views the record contrary to the trial court’s
    ruling.
    48
    German manufacturers determined which vehicles would be tampered
    with, how the tampering would occur, and what the dealers and
    consumers would be told about the purpose of the recall and service
    campaigns. Just as importantly, the German manufacturers provided
    the means of implementation—not only the software updates
    themselves but also the proprietary diagnostic system the dealers used
    to identify the targeted vehicles and download the updates to those
    vehicles when presented for recall or service work.              The German
    manufacturers uploaded the software onto their server, which was
    “synchronized” with the distributor’s server, and then the software was
    available by “automated download” for installation into specific vehicles
    via the manufacturers’ proprietary diagnostic system. The record does
    not show that VW America or the dealers had any control over whether
    these automated actions occurred.127
    This conclusion is further bolstered by the Importer Agreements,
    which give the German manufacturers control over the execution of
    But the dissent’s reliance on this filing is also troubling for other
    reasons: (1) the motion is outside the special-appearance record; and
    (2) litigants are not prohibited from taking contrary positions in the same
    proceeding. And most importantly, VW America’s participation in and
    knowledge of the scheme, if any, does not negate the substantial evidence that
    the German manufacturers controlled the distribution system in the relevant
    way. The outcome of the State’s motion for partial summary judgment on its
    claims against VW America remains to be seen, but we fail to see how the
    allegations recounted by the dissent have any bearing on Texas courts’ specific
    jurisdiction over the German manufacturers.
    127See TV Azteca v. Ruiz, 
    490 S.W.3d 29
    , 36 n.4 (Tex. 2016) (explaining
    that once sufficient jurisdictional facts have been pleaded, the burden shifts to
    the defendant to negate all pleaded bases for jurisdiction and observing that
    any conflicts in the evidence must be resolved in favor of the trial court’s
    special-appearance ruling).
    49
    recall and service campaigns, including by requiring VW America and
    its dealerships to perform all “warranty repairs and/or services and
    repair[s]” and “all maintenance work and/or repairs” “in accordance with
    [the   German      manufacturers’]      instructions,    guidelines[,]    and/or
    procedures.”    Not only is there evidence that VW America and the
    dealers were not looped in to the manufacturers’ scheme, but the
    Importer Agreements’ express terms left them no choice about whether
    and how to perform the post-sale tampering campaigns.128 The dissent’s
    contention otherwise misstates the record.
    General language in the Importer Agreements purporting to
    disclaim an agency relationship between the German manufacturers
    and VW America does not overcome the Agreements’ specific language
    requiring all the downstream entities to do the German manufacturers’
    bidding with respect to recall and service work. An agent may act on
    128 With a mere perfunctory citation to the Texas Occupations Code, the
    dissent implies that the German manufacturers could not lawfully contract to
    retain control over recall and service campaigns for branded vehicles because,
    under the Code, (1) “a manufacturer or distributor may not directly or
    indirectly: . . . operate or control: . . . a franchised dealer or dealership” and
    (2) any franchise term or condition that is “inconsistent with [Chapter 2301] is
    unenforceable.” Post at 15 n.7; TEX. OCC. CODE §§ 2301.003(b), .476(c)(2).
    Although the German manufacturers have never cited either provision, we will
    assume the dissent’s inferred construction of the statute is proper. Even so,
    the pertinent inquiry is not whether the German manufacturers lawfully
    retained and exercised control over the recall and service campaigns at issue
    here but whether they actually retained and exercised control. As we have
    explored in some depth, evidence of the latter is more than ample to support
    the trial court’s special-appearance ruling.
    50
    the principal’s behalf for a specific purpose; it need not serve as the
    agent for all purposes.129
    Finally, the dissent errs in presenting Spir Star and Luciano as
    establishing circumstances necessary, as opposed to sufficient, to assert
    jurisdiction over a nonresident entity. While the foreign defendants’
    forum contacts in those cases differ from the German manufacturers’
    contacts in this case, the dissent cannot point to any authority finding
    personal jurisdiction lacking when a foreign manufacturer retained
    control over a distribution method it subsequently employed to bring a
    product to the forum state as part of a plot to deceive consumers and
    government regulators. To the contrary, the dissent acknowledges, as
    it must, that the stream-of-commerce “‘plus factor’ requirement may be
    satisfied by a foreign defendant’s . . . exercise of control over . . . the
    distribution system that brought goods into Texas.”130 That is exactly
    what happened here.131
    129Cf. Jenkins v. Alexander, No. 03-95-00377-CV, 
    1997 WL 217176
    , at
    *2 (Tex. App.—Austin May 1, 1997, pet. denied) (not designated for
    publication) (describing a “special agent” who is “empowered to perform only a
    particular task or a particular class of work,” as opposed to a “general agent,”
    who is “empowered to transact all the business of his principal of a particular
    kind or in a particular place” (quoting First Nat’l Bank v. Kinabrew, 
    589 S.W.2d 137
    , 145 (Tex. App.—Tyler 1979, writ ref’d n.r.e.))).
    130   Post at 2.
    131The dissent also references two federal district court cases involving
    claims against foreign automobile manufacturers—one in which the district
    court found the manufacturers amenable to the forum’s jurisdiction and one in
    which the court found to the contrary. See 
    id.
     at 26-27 & 29-30 (citing In re
    Volkswagen “Clean Diesel” Litigation, No. CL-2016-9917, 
    2018 WL 4850155
    ,
    at *3, *6 (Va. Cir. Ct. Oct. 4, 2018), and discussing Thornton v. Bayerische
    Motoren Werke AG, 
    439 F. Supp. 3d 1303
     (N.D. Ala. 2020)). But the dissent’s
    51
    suggestion that these cases required physical presence in the forum or some
    degree of overlapping governance among the manufacturer and distributor is
    inaccurate.
    The district court in In re Volkswagen noted that language in the
    importer agreements “insinuates that [VW America] had no control over the
    marketing and advertising materials for the fraudulent vehicles at the heart
    of Plaintiffs’ claims,” but the court had no occasion to “rule on the agency
    argument alleged by Plaintiffs” in light of the court’s finding “that the German
    Defendants already established enough contacts with Virginia alone” through
    participation in in-state activities to produce the fraudulent marketing
    materials. 
    2018 WL 4850155
    , at *3, *6.
    Thornton involved complaints about an allegedly defective safety
    component that was installed in the manufacturer’s vehicles prior to their
    initial sale in the United States; that case did not involve post-sale alteration
    of the component or any recall or servicing of the component. 439 F. Supp. 3d
    at 1306-08. The district court summarily rejected various bases for personal
    jurisdiction, including that the manufacturer had targeted the forum state
    (1) based on its targeting of the United States for initial vehicle sales and
    (2) based on its “established relationship” with a handful of local dealerships.
    Id. at 1311. The court rejected the first argument with a mere citation to the
    plurality opinion in Nicastro and the second because the plaintiff failed to
    “cite[] any evidence to support it or provide[] any specific facts about the nature
    and extent of the alleged relationship.” Id. We need not opine on the
    persuasiveness of the court’s analysis, but we note that (1) the instant case
    concerns contacts related to post-sale recall and service tampering, not initial
    sales of the Affected Vehicles, and (2) here, the State has produced evidence of
    the German manufacturers’ control over the distributor and local dealerships
    with respect to the specific actions giving rise to the underlying lawsuit.
    The dissent also parenthetically cites Rickman v. BMW of North
    America LLC for the proposition that “[the district] court could not assert
    personal jurisdiction over [a] company that [had] developed deceptive recall
    software in Germany where it had only exhibited ‘general efforts to target [the]
    U.S. market,’” post at 27, but the dissent’s citation to this holding is misplaced
    because, there, the claims against the defeat-device maker did not involve a
    recall, post-sale tampering claims, or any allegation that the foreign defendant
    controlled the distribution channel, 
    538 F. Supp. 3d 429
    , 434, 439 (D.N.J.
    2021). More importantly, unlike this case, the claims in Rickman that the
    dissent references were against a foreign component supplier and were based
    on the initial sale of vehicles in the U.S., which occurred after the defeat-device
    52
    Accordingly, we turn now to the second prong of the
    specific-jurisdiction inquiry: whether the State’s claims are sufficiently
    related to those contacts.132       Because this additional constraint on
    specific personal jurisdiction is not genuinely contested here, the dissent
    fails to consider it.133 But skipping over this essential component of the
    jurisdictional inquiry causes the dissent to gravely overstate the scope
    of our holding.134
    C. Connection to the State’s Claims
    Whether the defendant has contacts with the forum state is the
    beginning but not the end of our inquiry because “[s]pecific jurisdiction
    exists only if the alleged liability arises out of or is related to the
    defendant’s activity within the forum.”135 An “affiliation” must exist
    component had been supplied to the foreign manufacturer for installation in
    its vehicles. Id. at 431, 434, 439. In concluding that the plaintiffs’ allegations
    were inadequate to plead personal jurisdiction against the component supplier,
    the court’s analysis demonstrates that the circumstances there are materially
    distinguishable from those in this case: “There is nothing in the Amended
    Complaint to plausibly allege that [the foreign component developer] worked
    directly with [the U.S. distributor, whose principal place of business was in the
    forum]. Rather, the Amended Complaint paints a picture of [the component
    developer] and [the foreign manufacturer] working to implement the defeat
    devices, inferably in Germany.” Id. at 439.
    E.g., Ford Motor Co. v. Mont. Eighth Jud. Dist. Ct., 
    141 S. Ct. 1017
    ,
    132
    1025 (2021).
    133See post at 6 (“The German manufacturers concede that the
    relatedness prong is not in dispute here, leaving only a question of purposeful
    availment[.]”).
    
    Id. at 4
     (proclaiming that today’s holding subjects any foreign
    134
    manufacturer directing a nationwide recall to personal jurisdiction in Texas).
    135 Moncrief Oil Int’l Inc. v. OAO Gazprom, 
    414 S.W.3d 142
    , 156 (Tex.
    2013); see Ford Motor Co., 141 S. Ct. at 1025-26.
    53
    “between the forum and the underlying controversy, principally, [an]
    activity or an occurrence that takes place in the forum [s]tate and is
    therefore subject to the [s]tate’s regulation.’”136 But specific jurisdiction
    does not necessarily require proof of causation—“i.e., proof that the
    plaintiff’s claim came about because of the defendant’s in-state
    conduct.”137 Relationships may “support jurisdiction without a causal
    showing” even when the litigation merely relates to the defendant’s
    forum contacts.138 In this case, the State’s civil-enforcement claims
    ineluctably arise out of or relate to the German manufacturers’
    after-sale tampering conduct.139 The conduct at issue took place in
    136 Bristol-Myers Squibb Co. v. Superior Ct. of Cal., S.F. Cnty., 
    137 S. Ct. 1773
    , 1780 (2017) (quoting Goodyear Dunlop Tires Ops., S.A. v. Brown, 
    564 U.S. 915
    , 919 (2011)).
    137   Ford Motor Co., 141 S. Ct. at 1026 (emphasis added).
    138   Id.
    139 In Ford Motor Co., the Supreme Court noted that the “first half” of
    the “arises out of or relates to” standard—that is, the “arises out of” half—“asks
    about causation,” while “the back half, after the ‘or,’ contemplates that some
    relationships will support jurisdiction without a causal showing.” Id. Because
    the State’s after-sale tampering claims clearly arise out of the recall and
    service tampering itself—a direct causal relationship connects the litigation to
    the contacts—we “need not determine whether [the] ‘substantial connection’
    standard” articulated in our precedent “exceeds the bounds of due process.”
    See Luciano v. SprayFoamPolymers.com, LLC, 
    625 S.W.3d 1
    , 16 n.5 (Tex.
    2021).
    54
    Texas, is subject to Texas’s regulation under Texas law,140 and will form
    the “focus of the trial.”141
    The requisite relatedness is illustrated by contrasting the facts
    alleged in this case with Moncrief Oil International Inc. v. OAO
    Gazprom.142 There, a Texas resident argued that Texas courts could
    permissibly exercise jurisdiction over a Russian defendant that
    tortiously interfered with the resident’s business relationships.143 But
    we held that even though the defendant was amenable to specific
    jurisdiction on a different claim, Texas courts could not exercise
    personal jurisdiction with respect to the tortious-interference claim
    because the alleged interference arose out of a meeting that took place
    140 See TEX. HEALTH & SAFETY CODE § 382.085(b); TEX. WATER CODE
    §§ 7.101–.102; 30 TEX. ADMIN. CODE § 114.20(b), (e); see Bristol-Myers Squibb,
    
    137 S. Ct. at 1780
     (“In other words, there must be . . . an activity or an
    occurrence that takes place in the forum State and is therefore subject to the
    State’s regulation.” (internal quotation marks and alteration omitted)).
    141See Moki Mac River Expeditions v. Drugg, 
    221 S.W.3d 569
    , 585 (Tex.
    2007) (explaining that the defendant’s Texas contacts and the litigation’s
    operative facts were not sufficiently related when the “focus of the trial” would
    be on events that took place outside of Texas, which would “consume most if
    not all of the litigation’s attention” and toward which “the overwhelming
    majority of the evidence [would] be directed”); see also Moncrief Oil Int’l Inc. v.
    OAO Gazprom, 
    414 S.W.3d 142
    , 156-57 (Tex. 2013) (looking to the events
    principally involved in the merits claims to determine whether the defendant’s
    Texas contacts and the operative facts of the litigation were sufficiently related
    to support specific jurisdiction).
    142   
    414 S.W.3d 142
     (Tex. 2013).
    143   Id. at 156.
    55
    exclusively in California.144 We explained that “a nonresident directing
    a tort at Texas from afar is insufficient to confer specific jurisdiction.”145
    This case presents the opposite scenario and, predictably,
    produces the opposite result.           Unlike Moncrief, which involved an
    alleged tort committed elsewhere that merely produced effects in
    Texas,146 the after-sale tampering took place in Texas; the State’s claims
    arise directly out of that conduct; and the substantiality of the
    connection is “enhanced” by Texas’s strong interest in protecting its
    regulatory scheme,147 which includes ensuring faithful observance by
    nonresidents and vindicating violations of its own laws in its own courts.
    Because the State’s after-sale tampering claims clearly arise out
    of or relate to the German manufacturers’ contacts with Texas, the
    German manufacturers have established contacts that are sufficiently
    connected to Texas to satisfy due-process guarantees.148
    144 Id. at 157. The plaintiff also alleged that the nonresident defendant’s
    establishment of a Texas subsidiary to compete with the plaintiff subjected the
    defendant to Texas’s jurisdiction. Id. We disagreed because the parent did not
    sufficiently control the subsidiary such that the subsidiary’s Texas contacts
    could be imputed to the nonresident parent. Id. As explained above, there is
    no need to impute VW America’s contacts to the German manufacturers given
    their control over the software-update distribution stream.
    145Id. (citing Michiana Easy Livin’ Country, Inc. v. Holten, 
    168 S.W.3d 777
    , 790-92 (Tex. 2005)).
    146See id.; see also, e.g., Walden v. Fiore, 
    571 U.S. 277
    , 290 (2014) (“The
    proper question is not where the plaintiff experienced a meaningful injury or
    effect but whether the defendant’s conduct connects him to the forum in a
    meaningful way.”).
    147   See Moncrief Oil, 414 S.W.3d at 152.
    148   See, e.g., Walden, 
    571 U.S. at 283
    .
    56
    D. Fair Play and Substantial Justice
    “Once minimum contacts have been established, we must still
    consider whether, for other reasons, exercising jurisdiction over the
    nonresident defendant would nevertheless run afoul of ‘traditional
    notions of fair play and substantial justice.’”149 While this catchphrase
    is “well known to appellate courts,” it is nonetheless “imprecise.”150
    When a nonresident defendant has minimum contacts with the forum,
    “rarely will the exercise of jurisdiction over the nonresident not comport
    with traditional notions of fair play and substantial justice.”151 To avoid
    jurisdiction, the defendant would have to present “a compelling case that
    the presence of some consideration would render jurisdiction
    unreasonable.”152
    At oral argument, the German manufacturers forthrightly
    conceded that if the standard for specific jurisdiction were satisfied,
    traditional notions of fair play and substantial justice would not
    preclude Texas courts from exercising personal jurisdiction, and we
    agree. Accordingly, the trial court did not err in exercising specific
    personal jurisdiction over the German manufacturers.
    149 Luciano v. SprayFoamPolymers.com, LLC, 
    625 S.W.3d 1
    , 18 (Tex.
    2021) (quoting Int’l Shoe Co. v. State of Wash., Off. of Unemployment Comp. &
    Placement, 
    326 U.S. 310
    , 316 (1945)).
    150   Spir Star AG v. Kimich, 
    310 S.W.3d 868
    , 872 (Tex. 2010).
    151   Moncrief Oil, 414 S.W.3d at 154-55.
    152 Guardian Royal Exch. Assurance, Ltd. v. Eng. China Clays, P.L.C.,
    
    815 S.W.2d 223
    , 231 (Tex. 1991) (quoting Burger King Corp. v. Rudzewicz, 
    471 U.S. 462
    , 477 (1985)).
    57
    III. Conclusion
    Unlike    many    personal-jurisdiction   disputes   in   which   a
    nonresident manufacturer has merely placed a product in a stream of
    commerce that fortuitously carried the product to the forum state, the
    German manufacturers effectively—and knowingly—dropped the
    tampering software down a chute that guaranteed it would land in
    Texas.   The manufacturers developed the product, controlled the
    distribution stream that brought the product to Texas, and called all the
    shots. Because the trial court properly denied the special appearances,
    we reverse the court of appeals’ judgment and remand to the trial court.
    John P. Devine
    Justice
    OPINION DELIVERED: May 5, 2023
    58