State Farm Lloyds v. Ruben and Mayra Vega ( 2018 )


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  •                              NUMBER 13-16-00090-CV
    COURT OF APPEALS
    THIRTEENTH DISTRICT OF TEXAS
    CORPUS CHRISTI - EDINBURG
    STATE FARM LLOYDS,                                                            Appellant,
    v.
    RUBEN AND MAYRA VEGA,                                                        Appellees.
    On appeal from the 430th District Court
    of Hidalgo County, Texas.
    MEMORANDUM OPINION ON REHEARING
    Before Chief Justice Valdez and Justices Contreras and Hinojosa
    Memorandum Opinion by Chief Justice Valdez
    Appellant State Farm Lloyds (“State Farm”) appeals from a judgment in favor of
    appellees, Ruben and Mayra Vega. By six issues, State Farm argues that: (1) there is
    no evidence to support the breach of contract claim; (2) no evidence supports an award
    of extra-contractual damages; (3) there is legally insufficient evidence of attorney’s fees;
    (4) State Farm is entitled to a take-nothing judgment based on its settlement offer under
    Texas Civil Practice and Remedies Code, Chapter 42 and Texas Rule of Civil Procedure
    167; (5) it is entitled to a new trial because “[t]he trial court improperly disqualified all State
    Farm insureds from the jury, resulting in a materially unfair trial”; and (6) the evidence is
    factually insufficient to support the judgment. We affirm. 1
    I.     LEGAL SUFFICIENCY
    By its first, second, and third issues, State Farm contends that there is no evidence
    to support the Vegas’ claim of breach of contract, an award of extra-contractual damages,
    and an award of attorney’s fees. Specifically, in its first issue, State Farm argues that the
    Vegas’ breach of contract claim fails “as a matter of law because there is no evidence of
    any damage to the Vegas’ house that resulted from a storm during the policy period other
    than what was included in State Farm’s repair estimate, which was far less than the
    Vegas’ deductible.” In its second issue, State Farm argues that “because the Vegas failed
    to prove that State Farm owed additional coverage and had breached the insurance
    policy, their common law bad faith claim and Insurance Code claims also fail as a matter
    of law.” Additionally, State Farm argues in its second issue that the Vegas’ “extra-
    contractual claims fail because there is no evidence that State Farm’s conduct
    proximately caused the damages awarded or that the damages reflect an injury
    independent from the contract claim.” Finally, by its third issue, State Farm argues that
    the evidence is insufficient to support the award of attorney’s fees because the Vegas did
    1 State Farm filed a motion for rehearing on November 6, 2017. See TEX. R. APP. P. 49.1. We
    requested and received a response from the Vegas, and State Farm has filed a reply to the Vegas’
    response. After due consideration, we withdraw our previous memorandum opinion and judgment and
    substitute the following memorandum opinion and accompanying judgment. State Farm’s motion for
    rehearing is denied.
    2
    not present any evidence “about the specific work performed and no opinion that this was
    a reasonable and necessary fee for this case.”
    A.     Standard of Review
    The test for legal sufficiency is “whether the evidence at trial would enable
    reasonable and fair-minded people to reach the verdict under review.” City of Keller v.
    Wilson, 
    168 S.W.3d 802
    , 827 (Tex. 2005). We review the evidence in the light most
    favorable to the verdict, crediting any favorable evidence if a reasonable fact-finder could
    and disregarding any contrary evidence unless a reasonable fact-finder could not. 
    Id. at 821–22,
    827.
    A no-evidence point will be sustained when (1) there is a complete absence of
    evidence of a vital fact, (2) the court is barred by rules of law or evidence from giving
    weight to the only evidence offered to prove a vital fact, (3) the evidence offered to prove
    a vital fact is no more than a mere scintilla, or (4) the evidence conclusively establishes
    the opposite of a vital fact. King Ranch, Inc. v. Chapman, 
    118 S.W.3d 742
    , 751 (Tex.
    2003); see City of 
    Keller, 168 S.W.3d at 810
    . Less than a scintilla of evidence exists
    when the evidence is “so weak as to do no more than create a mere surmise or suspicion”
    of a fact, and the legal effect is that there is no evidence. Kindred v. Con/Chem, Inc., 
    650 S.W.2d 61
    , 63 (Tex. 1983).
    B.     Pertinent Evidence
    Evidence was presented that the Vegas’ policy covered the period from March 8,
    2013 through March 8, 2014 and that it provided coverage for wind damage to the roof
    and for water damage to the interior caused by any leaks in the roof. State Farm promised
    3
    to pay for the repairs or replacement of damaged parts of the property subject to the
    Vegas’ $2,048 deductible.
    Raul Resendez, the owner of the State Farm agency where the Vegas purchased
    their home insurance policy, testified that as the underwriters of the Vegas’ policy, State
    Farm required that he, among other things, physically inspect the property prior to
    issuance of the policy. Resendez stated that he looks at “Fascia, roof, sidewalks” and
    anything that could be a danger to somebody. Resendez confirmed that he inspected the
    Vegas’ house during the application process and that when he conducts an inspection of
    a home, although he does not get on the roof, he inspects it from all sides for possible
    hail damage, and curled, loose, or missing shingles. Resendez said, “If [the roof is]
    visible” he inspects it and “I’m looking at what is visible from—from that street level
    view. . . .” Resendez identified a document admitted as Plaintiff’s Exhibit 3 as including
    pictures he took of the Vegas’ house and communication to his office regarding “whether
    [he] saw missing shingles, a fence, something that would be a risk would have been [his]
    feedback back to the office.” Resendez testified that the document states, “indicate any
    of the following that may be a concern” such as possible hail damage, curled shingles, or
    missing replaced ridge row, 2 with the responses “No” to each inquiry. The Vegas’ trial
    counsel asked Resendez, “You’re familiar with the Hidalgo County, McAllen, Mission
    area . . . . March 29th and April 20th, 2012, hailstorm aren’t you?” Resendez replied,
    “Yes, sir.” The Vegas’ trial counsel asked, “Now, when you did your inspection, how long
    was that after those hailstorms,” and Resendez responded, “That would have been about
    2 Resendez explained, “Ridge row is [in] essence where—where the two roofs meet and it’s ridge
    within the—the—the roof medium, if you will, that’s the roll of where two roofs meet.”
    4
    a year, because it was in March 2013.”                Resendez confirmed that his street level
    inspection revealed no issues with the Vegas’ roof. Resendez affirmed that he did not
    see any roof damage such as hail damage, curled shingles, or missing shingles.
    According to Resendez, had he noticed such damage he would have documented it.
    When asked by the Vegas’ trial counsel, “And so if there was any question in your mind
    [regarding any damage to the roof], you would have told State Farm, wouldn’t you,”
    Resendez replied, “That’s correct.” Resendez clarified, “I wouldn’t have told State Farm
    in essence, we would have called back the client and let them know what’s the issue
    whether it’s a missing shingle or it’s a State Farm, at that point doesn’t—doesn’t
    necessarily know whether we write it or not.” Resendez elaborated that if State Farm
    decides not to underwrite the policy due to a missing shingle, the client may replace that
    shingle to get approved for underwriting once the repair has been documented. When
    asked by the Vegas’ trial counsel, “I mean, without a doubt, if there was some issue [with
    the shingles], you would have told State Farm or the Vegas,” Resendez replied, “Yeah.
    If there were visual issues, I would absolutely.”
    Mayra testified that she and her husband Ruben have lived in their house for nine
    years. Mayra stated that prior to September 2013 the roof had never leaked into her
    house. 3 According to Mayra, she had a garage sale in May 2013, and a customer showed
    her some shingles on the ground that had fallen off her roof. Mayra stated that she called
    State Farm and that the representatives at the office told her to call her former insurer,
    Wellington Insurance (“Wellington”), because “it[ was] too soon.” On cross-examination
    3 State Farm’s records of the claim, which were admitted into evidence, show that Mayra called to
    report the leak on September 7, 2013.
    5
    by State Farm’s trial counsel, Mayra clarified that the State Farm representatives she had
    called informed her that the damage to her roof had been caused by a hailstorm occurring
    in March 2012. Mayra stated that she told the State Farm representative that the house
    had not suffered any hailstorm damage in 2012. When she called Wellington, Mayra told
    the Wellington employee what the State Farm representative claimed had occurred. The
    Wellington employees instructed Mayra to call State Farm, and she did.
    On direct examination, Mayra said, “After that I noticed that they [State Farm]
    weren’t really paying attention to me after the first time I’d called. . . . It was raining a lot
    and it was pretty much in that month of September of 2013, it had rained pretty much all
    month long.” Mayra testified that she then noticed that the living and dining rooms were
    “full of water.” Mayra investigated by asking her children if they had spilled the water, and
    they had not spilled any water. Mayra stated that she then discovered that the water was
    “coming in through the roof.” Mayra testified that because it was a weekend, she called
    State Farm’s 1-800 number, and a representative instructed her to cover the roof and to
    keep the receipts because State Farm would be responsible for it. Mayra stated that the
    representative told her that an inspector would be sent. According to Mayra, she called
    the 1-800 number and Resendez’s office on multiple occasions inquiring about the
    inspector and that “[p]robably about 20 days had passed, then [Mayra] spoke with [the
    inspector] Ms. [Sylvia] Garza.” During Mayra’s testimony, she identified different areas
    of the house that were damaged in pictures admitted into evidence.
    Mayra testified that Sylvia arrived to make an inspection on September 25, 2013.
    Mayra stated that Sylvia told her that the damage was minimal and that she could get it
    6
    fixed for approximately $1,500. 4 Mayra stated that she was not satisfied because there
    had been additional damage to the house and called Resendez’s office leaving
    messages. Mayra testified that because she could not speak with Resendez, she then
    called the 1-800 number and talked to a manager who Mayra claimed “laughed
    sarcastically” and told her “we’re not going to help you.” 5 Mayra said she told the manager
    she would hire an attorney, and he replied, “[you can] do whatever you want.”                   Mayra
    hired her trial counsel and then a “public adjuster,” Corey Garza, inspected the Vegas’
    house. On re-direct examination, Mayra stated the house did not have a carport, that the
    family’s three vehicles had been insured by State Farm when the hailstorm occurred, that
    the family’s vehicles did not sustain any hailstorm damage, and that the Vegas made no
    claim to State Farm for hailstorm damage to their vehicles.
    Sylvia, a claim representative for State Farm, testified that she inspected the
    Vegas’ house for State Farm, and she recalled that Mayra showed her the area of concern
    in the living room area, the ceiling where it peaked and at the base, and where some
    water had been “coming down a pillar in the living room.” During her testimony, Sylvia
    referred to the pictures she took that were admitted into evidence. Sylvia noted that there
    was some water damage to a pillar in the house; however, she did not see any drywall
    dropping off, sagging, or warping on the ceiling. Sylvia saw that there was some water
    damage to the ceiling in the living room near the pillar and that there was some damage
    to the ceiling on the back patio. Sylvia did not inspect the attic, and she believed that the
    4 According to Mayra, a repairman “patched” the roof in order to stop the water from leaking into
    her house and the Vegas have done “very little” repairs to the house.
    5 Rick Freymann, the State Farm manager who Mayra claimed laughed at her, testified that he did
    not laugh at her or her children and that he was unaware that she had children.
    7
    water had leaked into the house in the location of where she observed missing shingles
    on the roof. 6 When asked by the Vegas’ trial counsel, “But there’s a gap between where
    the pillar is and where the roof is . . . [h]ow did the [water] come from the roof to the pillar,”
    Sylvia said, “I—I—that I don’t know.” Sylvia acknowledged that it was possible that she
    may have missed something during her inspection. Sylvia disagreed with Mayra that the
    framing of the pillar had to be replaced because according to Sylvia, replacement of the
    framing would only be required if “[o]ver a period of time” a continuous leak occurring “for
    months and months and months, and the framing never dried” caused it to then develop
    rot. Sylvia testified that the pillar was dry when she inspected it. When asked about the
    baseboards of the pillars, Sylvia stated that it appeared from the pictures that the
    baseboards were missing. Sylvia could not recall whether she discussed the baseboards
    with Mayra. Sylvia agreed that if the baseboards had been damaged due to the leak in
    the roof, those baseboards would have been covered by the policy. 7
    Sylvia testified that when she examined the roof, she found “some wind damage”
    that “was really close to the area of the water damage.” Sylvia testified that she observed
    damage from the 2012 hailstorms throughout the roof. When asked by the Vegas’ trial
    counsel whether the hail damage she observed caused the water leak, Sylvia replied,
    “Not based on—on what I saw. Not to the best of my knowledge. What I saw was missing
    shingles that looked like may—you know, water could have easily leaked through.” Sylvia
    6 Freymann clarified that Sylvia found four shingles missing that had been caused by wind damage.
    However, an estimate to remove and replace the damaged shingles in State Farm’s records shows that
    State Farm only estimated that the Vegas were entitled to removal and replacement of three shingles.
    7 Freymann testified that Mayra had told him that the baseboards had suffered water damage, but
    Sylvia had not “accounted” for the baseboards in her estimate. However, Freymann did not believe that
    the cost of replacing the baseboards would have caused the repair costs to exceed the deductible.
    8
    concluded that the water damage to the interior of the house was caused by the wind
    damage to the roof and was not caused by the hail damage she observed. Regarding
    the damage to the ceiling of the patio, Sylvia did not conclude it had been caused by wind
    damage to the roof. However, although she did not believe that the damage to the patio’s
    ceiling was caused by wind damage, Sylvia still included the repairs to it in her estimate.
    When asked, “[T]o the extent that [Mayra] says there was more wind damage to
    her roof than what you found, that still is a—resulting from the—a covered loss within her
    policy period, correct,” Sylvia responded, “I would agree with that, yes.” Sylvia also
    agreed that if there were more insulation damage than what she estimated, that loss
    would have occurred during the policy period. Sylvia stated, “And if it was more insulation
    that was damaged, you know, from this same event, then that would put it in the policy
    period.” Sylvia affirmed that “[i]f the framing was damaged to the extent that it required
    replacement and we could attribute it to the same event, then it would fall, you know, in
    the policy period.” Sylvia acknowledged that, although Mayra claimed that there was
    water damage in other parts of the house as a result of the leaking roof, Sylvia could not
    tell if Mayra was correct or incorrect because Sylvia did not inspect any other parts of the
    house. Sylvia further stated that if there were water damage in other parts of the house,
    the repairs would have been covered under the policy if caused by the same event. 8
    Sylvia did not notice any pre-existing damage in the home during her inspection.
    Sylvia read her report into the record as follows:
    8 Sylvia testified that Mayra did not tell her that there had been water damage in the parts of the
    house that she did not inspect, including water stains in the bathroom, water leaking in her bedroom,
    furniture damage, picture frames that were damaged, or clothing that was damaged and that the policy
    holder has a duty to show the claims adjuster the damage that the policy holder would like to claim.
    9
    Inspection revealed interior water damage to living room ceiling and
    down pillar, and to patio ceiling due to a roof leak. Conducted roof
    inspection. Found—roof had hail damage throughout from 2012 hailstorm.
    No hailstorms this year in McAllen. No coverage for the hail since policy
    was not issued until this year, which would have—which was 2013. Advised
    insured of my findings, and did not cover for hail damage, but would
    estimate the minor wind damage. Policyholder states roof leak with recent
    rains that came with wind. Advised insured I would prepare and followup
    with her. Agreed.
    ....
    Estimate completed. To repair interior water damage to the
    sheetrock, on the pillar, the ceiling and to R&R, rebuild and replace blown
    acoustic, and include minor repair to the roof, due to wind damage.
    Corey Garza, the Vegas’ expert, testified that after inspecting the Vegas’ roof he
    observed some creased shingles, some torn shingles, and some missing shingles. Corey
    stated that in several ten-by-ten areas of the Vegas’ roof there were multiple shingles that
    had suffered wind damage. Corey concluded that over 200 shingles suffered damage
    and that a total roof replacement was required due to the amount of damaged shingles.
    Regarding the interior of the house, Corey found damage in the living room, in the
    ceiling of the dining room, to a column that he noticed was damp, and in a spare bedroom.
    Corey stated that there was damage in the attic over the living/dining room area where
    the columns were located, which is in close proximity to the spare bedroom. According
    to Corey, the insulation in the attic “was damped, and actually had been compressed
    down from water continually falling on it.” During his testimony, Corey referred to and
    pointed to pictures admitted into evidence.
    Corey testified that he used Xactimate, which Sylvia also used, to generate an
    approximate estimate of what it would cost to make the necessary repairs for the damage
    he found to the Vegas’ home. Corey explained that Xactimate is a tool that is user
    10
    friendly; however, Corey opined that although Xactimate calculates the estimated cost of
    repairs, in his experience those estimates are “not very reliable” and he always calls
    contractors to verify the Xactimate’s estimated costs of repairs. Corey determined that
    repairs were necessary to the entire roof, the living room, the dining room, and the spare
    bedroom. Corey concluded that it would cost $25,189.18 to make repairs to the Vegas’
    house. Corey stated:
    The estimate is for the totals of the roof replacement, the drywall
    repairs that need to be done in the living room ceiling, the dining room
    ceiling, the spare bedroom. The aspects for the general contractor, and the
    overhead and profit for a general contractor to perform the repairs.
    ....
    For the living room, I was to—proposing to take down the ceiling; the
    insulation, to spray for antimicrobials to prevent molds from developing in
    those areas.
    Reattach those, hang the drywall, tape it, texturize it, [and] apply the
    popcorn. And paint—seal and paint the areas.
    [In the spare bedroom, i]t was taking down of the drywall ceiling, the
    insulation, the spraying, and the same methods would apply as to reapply
    the texture and popcorn, things like that.
    Corey conceded that he made mistakes when he made his estimate. Corey stated,
    “One of the mistakes was a charge, a second charge for the removal of popcorn, because
    that is actually removed at the time of removing the drywall,” which should have shown in
    his estimate to have cost approximately $71 for the living room, $70 for the dining room,
    and $31 or $32 for the spare bedroom.          Corey testified that he also incorrectly
    documented the square footage of the spare bedroom’s ceiling, as 187 square feet
    whereas it should have been about 120 to 121 square feet. Corey stated that he had
    already subtracted the amount of those errors from his estimate of $25,189.18.
    11
    On cross-examination by State Farm, Corey acknowledged that at his deposition
    he testified that he attributed the damage to the Vegas’ roof to wind damage occurring in
    April 2012, a period prior to the Vegas’ acquiring the State Farm insurance policy.
    C.      Question No. 1
    First, State Farm argues that there is no evidence to support the jury’s affirmative
    answer to question one that State Farm failed to comply with the insurance policy by
    failing to pay for all the damages in excess of the deductible resulting solely from a storm
    during the policy period. Specifically, as we understand it, State Farm argues that no
    evidence supports that the amount of damages exceeded the deductible of $2,048. 9
    Corey testified that the spare bedroom, the living room, and the dining room
    required repairs that Sylvia had not included in her estimate. Sylvia and Corey testified
    that the damages to the interior of the Vegas’ house was a result of the leak in the roof
    caused by the wind damage. Sylvia acknowledged that she may not have documented
    all of the damage to the Vegas’ house when she inspected the home. In addition, Corey
    testified that there were other necessary expenses to repair portions of the house that
    Sylvia found required repairs but those expenses were not included in her estimate. The
    trial court admitted State Farm’s records of the Vegas’ claim into evidence, which included
    estimated costs for the repairs that Sylvia agreed were necessary due to the water
    damage caused by the wind damage to the roof.
    A report from State Farm that the trial court admitted into evidence shows that it
    would cost $10.67 to remove and replace one shingle; the report accounts for removal
    9 State Farm does not specifically challenge that the damage to the roof that Corey attributed to
    wind did not occur during the policy period.
    12
    and replacement of only three shingles. However, Corey testified that he found over 200
    shingles that had been damaged due to the wind when he inspected the roof. 10 Based
    on this evidence, the jury could have reasonably found that the cost to remove and
    replace the other 197 shingles that Corey testified had sustained wind damage would
    cost approximately an additional $2,101.99. 11 Therefore, viewing the evidence in the light
    most favorable to the verdict, crediting any favorable evidence if a reasonable fact-finder
    could and disregarding any contrary evidence unless a reasonable fact-finder could not,
    we conclude that the evidence is legally sufficient to support the jury’s finding to question
    one that the damages were in excess of the deductible, which was $2,048. City of 
    Keller, 168 S.W.3d at 821
    –22, 827. We overrule State Farm’s first issue. 12
    D.      Extra-Contractual Claims
    By its second issue, State Farm contends that a take-nothing judgment should be
    rendered on the Vegas’ extra-contractual claims because we must sustain its first issue.
    10  State Farm notes that its expert contradicted Corey’s testimony that the damage to the shingles
    were caused by wind. However, as the sole judge of the witnesses’ credibility, the jury may have chosen
    to believe one witness over another. City of Keller v. Wilson, 
    168 S.W.3d 802
    , 819‒20 (Tex. 2005).
    “Because it is the jury’s province to resolve conflicting evidence, we must assume that jurors resolved all
    conflicts in accordance with their verdict.” Figueroa v. Davis, 
    318 S.W.3d 53
    , 60 (Tex. App.—Houston [1st
    Dist.] 2010, no pet.).
    11 Question No. 2 asked, “What sum of money, if any, if paid now in cash, would fairly and
    reasonably compensate Ruben and Mayra Vega for their unpaid damages that resulted solely from a storm
    during the policy period?” (Emphasis added.) The jury answered, “$2,100,” which is above the deductible
    amount of $2,048.
    We note that question No. 4 asked the jury to determine the amount it would cost to properly repair
    Ruben and Mayra Vega’s property, and the jury responded $12,000. However, question No. 4 did not limit
    the jury’s answer to the cost of repairs that resulted solely from a storm during the policy period. It asked,
    “What sum of money, if any, if paid now in cash, would fairly and reasonably compensate Ruben and Mayra
    Vega for their damages, if any, that were caused by [State Farm’s] unfair or deceptive act or practice,” and
    what is “[t]he cost to properly repair Ruben and Mayra Vega’s property?”
    12 State Farm does not contend on appeal that the wind damage did not result solely from a storm
    during the policy period.
    13
    At the jury charge conference, State Farm objected to Question No. 3, dealing with extra-
    contractual claims, not including a predicate. Specifically, State Farm argued:
    STATE FARM: But, Judge, going back. I’m sorry. Going back to three, I
    would ask that three be predicated. I understand that they’re
    objecting to, you know, they wouldn’t agree to that. But in my
    proposed three it’s predicated on a finding of breach of
    contract that, you know, I believe the loss is pretty clear.
    COURT:        Well, three is deceptive trade.
    STATE FARM: Yeah. But I think the law is pretty clear that if there’s no
    breach of contract, there can’t be any bad faith. Now, there’s
    a case that came out recently from the Corpus Christi Court
    of Appeals that I—and ethically bound to—well, I’m not even
    ethically bound to disclosed [sic], because it’s not a published
    opinion.
    COURT:        But still, unpublished opinion have the same authority. You
    are under an obligation.
    STATE FARM: Okay. Well, I’m letting you know. It’s the—I think it’s USAA
    versus Menchaca and it’s on appeal to the United—to the
    United States—the Texas Supreme Court and they’re briefing
    it right now. But it did—well, it didn’t specifically—
    COURT:        Well, before you waste a lot of words, do you object that it be
    conditioned?
    STATE FARM: Yes. I believe it should be—
    COURT:        No, no. Do you object, the plaintiff?
    THE VEGAS: We object because they’re not just conditioning this question.
    They’re conditioning every other question that the jury would
    have to answer yes to breach of contract or they don’t have to
    answer any other questions. That’s directing the jury as to the
    legal effect of their answers to the first question.
    COURT:        I’m going to overrule the defendant’s objection that it be
    conditioned. I’ll leave it as—I’m not going to condition it.
    In State Farm’s opening brief before us, the entirety of its challenge to the final judgment’s
    finding of liability on the Vegas’ extra-contractual claims provides:
    14
    A.    Under Texas law, extra-contractual claims fail in the absence of
    contractual liability.
    It is well-settled in Texas that, when an insurer has no liability under
    an insurance policy, the insurer also has no liability for common law or
    Insurance Code claims related to the investigation and payment of the
    claim. In Progressive County Mut[ual] Ins[urance] Co[mpany] v. Boyd, the
    Texas Supreme Court wrote that common law bad-faith claims must be
    predicated on either contractual liability or outrageous conduct that causes
    independent harm. 
    177 S.W.3d 919
    , 922 (Tex. 2005). The Supreme Court
    explained:
    Boyd’s common-law bad-faith claims are also negated by the
    determination in the breach of contract claim that there was
    no coverage. We have left open the possibility that an
    insurer’s denial of a claim it was not obliged to pay might
    nevertheless be in bad faith if its conduct was extreme and
    produced damages unrelated to and independent of the policy
    claim.
    
    Id. (citations omitted).
    Further, in State Farm Lloyds v. Page, the Supreme
    Court held that “[t]here can be no liability under either Article 21.55 or Article
    21.21 of the Insurance Code if there is no coverage under the policy.” 
    315 S.W.3d 525
    , 532 (Tex. 2010); see also JAW the Pointe, L.L.C. v. Lexington
    Ins. Co., 
    460 S.W.3d 597
    , 610 (Tex. 2015). These statutes governing unfair
    settlement practices and prompt payment of claims are now codified in the
    Insurance Code, and include Section 541.060(2) and (7), which are the
    provisions at issue in this case.
    The Vegas failed to prove that State Farm owed any additional
    coverage and thus had breached the insurance policy (as explained in Issue
    I). Accordingly, their common law bad faith claim (in Jury Questions 8 & 9)
    and Insurance Code claims (in Jury Questions 3, 4, & 5) fail as a matter of
    law. [Footnote 73] For this reason alone, this Court should reverse the trial
    court’s judgment and render a take-nothing judgment on the Vegas’ extra-
    contractual claims.
    Footnote 73 of State Farm’s initial brief provides, “To the extent any confusion remains
    about this principle, the Supreme Court will likely provide clarity in USAA Texas Lloyds
    Co. v. Menchaca, Cause No. 14-0721, which was argued on October 11, 2016.”
    Based upon State Farm’s arguments in the trial court at the jury charge conference
    and in its opening briefing, its challenge to the final judgment’s finding of liability on the
    15
    Vegas’ extra-contractual claims is premised on its argument that there was legally
    insufficient evidence supporting the jury’s “Yes” answer to Question No. 1, which was
    presented to us in State Farm’s first issue.
    Nevertheless, in its reply brief and on rehearing State Farm emphasizes the Texas
    Supreme Court’s holding in USAA Texas Lloyds Co. v, Menchaca, No. 14-0721, 
    2017 WL 1311752
    (Tex. Apr. 7, 2017, reh’g granted), and the Vegas’ election to forgo recovery
    on the damages the jury awarded in relation to the breach of contract claim and instead
    recover the damages the jury awarded in relation to the extra-contractual claims. The
    contention that the Vegas’ election invalidates the contractual claim and precludes
    recovery on the extra-contractual claims was made for the first time in State Farm’s reply
    brief, and we need not consider it. See TEX. R. APP. P. 38.3; Humphries v. Advanced
    Print Media, 
    339 S.W.3d 206
    , 207–08 (Tex. App.—Dallas 2011, no pet.) (providing that
    an issue raised for the first time in a reply brief will not be considered).
    Notwithstanding such waiver, considering Menchaca as currently drafted, and
    recognizing that the Texas Supreme Court has granted rehearing in it, we find that State
    Farm’s reliance on Menchaca is misplaced. Unlike this case, the jury in Menchaca found
    in the insurer’s favor on the insured’s breach-of-contract claim. 
    2017 WL 1311752
    , at *1.
    The Texas Supreme Court then concluded that, notwithstanding a finding that the insurer
    waived its argument during the jury charge conference, we erred by affirming the trial
    court’s decision to disregard the jury’s answer relating to the breach-of-contract claim
    question. See 
    id. at *14.
    The trial court in this case did not disregard a jury’s answer
    regarding liability. Instead, it granted the Vegas’ request to elect their remedy.
    Accordingly, we overrule State Farm’s second issue.
    16
    E.      Extra-Contractual Damages
    By its third issue, State Farm contends that there is no evidence to support the
    jury’s award of extra-contractual damages “because the Vegas failed to prove State
    Farm’s allegedly wrongful conduct caused the damages the jury awarded.” Specifically,
    State Farm argues that “the evidence shows that the damage to the Vegas’ house was
    caused by a wind event, an air conditioner leak, a deteriorated rubber boot at the bottom
    of a pipe vent, and ‘normal weathering’ and aging.” However, this contrary evidence was
    within the province of the jury to reconcile, and we disregard any contrary evidence unless
    a reasonable fact-finder could not. See Figueroa v. Davis, 
    318 S.W.3d 53
    , 60 (Tex.
    App.—Houston [1st Dist.] 2010, no pet.); see also See City of 
    Keller, 168 S.W.3d at 827
    .
    Regarding causation, the jury could have reasonably inferred that the damages
    found by the jury were caused by State Farm because the jury also made findings—
    unchallenged on appeal—that State Farm failed to effectuate a prompt, fair, and equitable
    settlement of the claim when its liability had become reasonably clear or refused to pay
    the Vegas without conducting a reasonable investigation of the claim. 13 See Republic
    13 In Arnold v. National County Mutual Fire Insurance Co., 
    725 S.W.2d 165
    , 167 (Tex. 1987), the
    Texas Supreme Court held that “[b]etween an insurer and the insured, there is a duty on the part of the
    insurer to deal fairly and in good faith in the processing of claims.” Vail v. Tex. Farm Bureau Ins. Co., 
    754 S.W.2d 129
    , 135 (Tex. 1988). In Aranda v. Insurance Co. of North America, 
    748 S.W.2d 210
    , 212–13
    (1988), the Texas Supreme Court “held that an insurer breaches the duty of good faith and fair dealing by
    failing to promptly and equitably pay an insured’s claim when liability becomes reasonably clear.” 
    Id. The Texas
    Supreme Court stated that its “holdings in Arnold and Aranda are determinations pursuant to law
    that an insurer’s lack of good faith in processing a claim is an unfair or deceptive act.” 
    Id. (citing Aranda,
    748 S.W.2d 212
    ‒13; 
    Arnold, 725 S.W.2d at 167
    ). “An insurance company has exclusive control over the
    evaluation, processing and denial of claims. For these reasons a duty is imposed that ‘[An] indemnity
    company is held to that degree of care and diligence which a man of ordinary care and prudence would
    exercise in the management of his own business.’” 
    Arnold, 725 S.W.2d at 167
    .
    Here, the jury charge question No. 3 asked, “Did State Farm Lloyds engage in any unfair act or
    practice that caused damages to Ruben and Mayra Vega?” Parts A and B of question No. 3 stated, “‘Unfair
    or deceptive act or practice’ means any of the following:” (A) “Failing to attempt in good faith to effectuate
    a prompt, fair, and equitable settlement of Ruben and Mayra Vega’s claim when State Farm Lloyds’ ability
    under the Insurance Policy has become reasonably clear”; or (B) “Refusing to pay Ruben and Mayra Vega’s
    claim without conducting a reasonable investigation of the claim.” The jury answered “Yes” to both parts A
    17
    Ins. Co. v. Stoker, 
    903 S.W.2d 338
    , 341 (Tex. 1995) (providing that when an insurer fails
    to timely investigate a claim or commits an extreme act that causes an independent injury
    to the policy holder, an insurer is liable for extra-contractual damages). The jury could
    have reasonably determined, based on evidence that had State Farm initially paid for the
    necessary repairs to the Vegas’ roof for the wind damage that further damage to the
    interior of the house would not have occurred if State Farm had conducted a reasonable
    investigation or attempted in good faith to effectuate a prompt, fair, and equitable
    settlement when it became reasonably clear of State Farm’s liability under the policy. See
    United Servs. Auto. Ass’n v. Gordon, 
    103 S.W.3d 436
    , 442 (Tex. App.—San Antonio
    2002, no pet.) (“An insured is not entitled to recover extra-contractual damages unless
    the complained of actions or omissions cause injury independent of the injury resulting
    from a wrongful denial of policy benefits.”). Accordingly, we cannot conclude that the
    evidence is legally insufficient to support the jury’s finding that State Farm’s wrongful
    conduct caused the extra-contractual damages.
    Next, State Farm argues there was no evidence to support the jury’s award of $412
    for expenses “incurred in attempting to repair or protect the property.”                   There was
    evidence presented that the Vegas purchased two tarps for $6 each and that in January,
    approximately four months after Sylvia inspected the property, the Vegas paid a roofer
    $350 to $400 to patch the roof. This is more than a scintilla of evidence to support the
    jury’s award to the Vegas of $412 because the jury may have reasonably found that, had
    State Farm initially properly investigated the damages to the Vegas’ house and settled
    the claim, the Vegas would have repaired the roof shingles that had been damaged by
    and B of question No. 3. State Farm does not specifically challenge these two findings on appeal.
    18
    the wind and would not have had to purchase the tarps and pay for patching the roof. We
    overrule State Farm’s third issue.
    F.     The Texas Insurance Code
    By a sub-issue, State Farm contends that “[t]here is no evidence of a ‘knowing’
    violation” as defined by the Texas Insurance Code. See TEX. INS. CODE ANN. § 541.002
    (West, Westlaw through 2017 R.S.) (defining “knowingly” as an “actual awareness of the
    falsity, unfairness, or deceptiveness of the act or practice on which a claim for
    damages . . . is based”).       Specifically, State Farm challenges the jury’s answer to
    question No. 5 asking whether State Farm knowingly engaged in any unfair or deceptive
    act or practice. 14 The Vegas respond that “actual awareness” can be inferred from the
    evidence presented.
    Question No. 5 defined “knowingly” as an “actual awareness, at the time of the
    conduct, of the falsity, deception, or unfairness of the conduct in question.” And it
    instructed “Actual awareness may be inferred where objective manifestations indicate that
    a person acted with actual awareness.” The jury answered “Yes” to question No. 5.
    State Farm argues, “Neither direct nor consequential evidence shows anyone at
    State Farm knew they were being unfair or deceptive to the Vegas when they conducted
    the investigation or prepared the estimate.” State Farm argues that the evidence shows
    that Mayra only had complaints about the framing of the pillar and that Corey did not find
    any problems with the pillar; therefore, the evidence merely shows a disagreement about
    the extent of the necessary repairs, which is not evidence of knowingly acting in bad faith.
    14  The jury also answered “Yes” to question No. 3 asking, “Did State Farm Lloyds engage in any
    unfair or deceptive act or practice that caused damages to Ruben and Mayra Vega?” State Farm does not
    challenge this finding and only challenges the jury’s finding that it did so knowingly.
    19
    However, the jury also heard evidence that Sylvia only inspected certain areas of
    the house and that Sylvia did not inspect the attic. The jury could have reasonably found
    that it was State Farm’s duty to properly inspect the Vegas’ house for damage and not
    Mayra’s duty as a lay person to know where the leak originated. Moreover, there was
    evidence that Sylvia spent less than five minutes inspecting the Vegas’ house, did not
    properly check the roof for shingles damaged by the wind, did not go into the attic, ignored
    Mayra’s requests to inspect other rooms of the house, and did not know whether there
    had been any water damage to those non-inspected rooms.
    In addition, when Mayra first called State Farm in May 2013 about the shingles
    that were blown off the roof, State Farm representatives told her, without even
    investigating the claim, that any damage to the roof would not be covered by State Farm
    because the damage had been caused by a hailstorm occurring in 2012 prior to her policy
    with State Farm and that she needed to call her previous insurance company. This
    information was given to Mayra despite the fact that Resendez testified that when he
    inspected the property, he did not note any damage to the roof, and despite the fact that
    once Sylvia inspected the property, she found that wind damage to the roof was a covered
    event. Corey testified that there were over 200 wind-damaged shingles on the roof, and
    although Sylvia inspected the roof, State Farm determined that there were three shingles
    damaged by the wind. Evidence was presented that when Mayra disagreed with Sylvia’s
    estimate, State Farm agreed to send another inspector to the Vegas’ house, but it did not
    do so. The evidence showed that Mayra called State Farm on September 7, 2013 to
    report the leak in her roof, and State Farm waited nine days to assign an inspector. It
    then took Sylvia, the assigned inspector, another nine days to inspect the Vegas’ house.
    20
    The Vegas also point out that although State Farm knew that Mayra did not speak
    or read English, it sent its estimate of the damages to her only in English. And, when
    Mayra complained about the estimate, State Farm told her she needed to hire a contractor
    to assess the damages before State Farm would re-inspect her property, although there
    is nothing in the policy requiring that she do so. Viewing the evidence in the light most
    favorable to the verdict, crediting any favorable evidence if a reasonable fact-finder could
    and disregarding any contrary evidence unless a reasonable fact-finder could not, we
    conclude that the evidence is legally sufficient to support the jury’s finding that State Farm
    acted knowingly. 15 See City of 
    Keller, 168 S.W.3d at 821
    –22, 827. We overrule State
    Farm’s sub-issue.
    II.     ATTORNEY’S FEES
    By its third issue, State Farm contends that there is legally and factually insufficient
    evidence to support an attorney fee award pursuant to the lodestar method and the
    market value method. The Vegas argue that State Farm failed to preserve its legal and
    factual sufficiency issues for appeal.
    Except for fundamental error, to preserve a complaint for appellate
    review, a party must present to the trial court a timely and specific request,
    objection, or motion. TEX. R. APP. P. 33.1(a); Wal–Mart Stores, Inc. v.
    McKenzie, 
    997 S.W.2d 278
    , 280 (Tex. 1999) (per curiam). In particular, to
    preserve a legal-sufficiency challenge, a party must have specifically raised
    its complaint in: (1) a motion for instructed verdict; (2) an objection to the
    submission of a jury question; (3) a motion for judgment notwithstanding the
    verdict; (4) a motion to disregard the jury’s answer to a vital fact question;
    or (5) a motion for new trial. Cecil v. Smith, 
    804 S.W.2d 509
    , 510–11 (Tex.
    1991); U.S.A. Precision Machining Co. v. Marshall, 
    95 S.W.3d 407
    , 411
    (Tex. App.—Houston [1st Dist.] 2002, pet. denied). Similarly, a motion for
    new trial is required to complain of factual insufficiency of the evidence to
    support a jury finding. TEX. R. CIV. P. 324(b)(2).
    15 As previously noted, State Farm has not challenged the jury’s finding that it engaged in an unfair
    or deceptive act.
    21
    Gerdes v. Kennamer, 
    155 S.W.3d 523
    , 531‒32 (Tex. App.—Corpus Christi 2004, pet.
    denied); see also In re J.P.B., 
    180 S.W.3d 570
    , 574 (Tex. 2005) (agreeing with the court
    of appeals that the appellant failed to preserve a legal sufficiency “no evidence point” by
    one of the five methods listed above); In re C.S., No. 13–13–00095–CV, 
    2013 WL 3895818
    , at *6 (Tex. App.—Corpus Christi July 25, 2013, no pet.) (mem. op.) (concluding
    that the appellant failed to preserve his legal sufficiency issue by not challenging the legal
    sufficiency of the evidence in the trial court and that the appellant failed to preserve his
    factual sufficiency issue by not filing a motion for new trial).
    State Farm does not cite where in the record it preserved its legal sufficiency
    complaint regarding attorney’s fees. Out of an abundance of caution and in our discretion,
    we have independently reviewed the record to the extent possible to determine whether
    the issue has been preserved by one of the five methods listed above. See 
    Gerdes, 155 S.W.3d at 531
    ‒32. On appeal, State Farm specifically argues that the evidence is legally
    insufficient to support the jury’s award of attorney’s fees because the Vegas’ attorney
    “provided no records or testimony about the specific legal work performed in this case,
    nor did he explain how any of the hours worked or fees attributed to that work were
    reasonable and necessary.”
    Although State Farm requested an instructed verdict, it did not do so on the basis
    that the evidence is insufficient to support an award of attorney’s fees. 16 At the formal
    charge conference State Farm did not object to question No. 10 asking, “What is a
    16State Farm argued for a directed verdict on the Vegas’ breach of contract and extra-contractual
    claims arguing that Corey testified that the damage to the Vegas’ roof occurred in 2012, prior to when the
    Vegas’ policy with State Farm began in March 2013.
    22
    reasonable fee for the necessary services of Ruben and Mayra Vegas’ attorneys in this
    case stated in dollars and cents,” on the basis that the evidence was legally insufficient.
    Instead, State Farm objected to question No. 10 because (1) “State Farm Lloyds is an
    incorporated association of underwriters, not an individual or corporation as set forth in
    Texas Civil Practices and Remedies Code Chapter 38” and (2) State Farm “believe[d]
    that . . . an additional blank for representation through July 1st, 2014” was necessary. In
    its motion for judgment notwithstanding the verdict/motion to disregard certain jury
    findings, State Farm did not challenge the sufficiency of the evidence supporting the jury’s
    award of attorney’s fees. 17 Finally, in its motion for new trial, State Farm did not contend
    that the evidence is legally insufficient to support the jury’s finding regarding attorney’s
    fees.
    Because State Farm did not specifically raise its complaint regarding the legal
    sufficiency of the evidence to support the attorney’s fees in: (1) a motion for instructed
    verdict; (2) an objection to the submission of a jury question; (3) a motion for judgment
    notwithstanding the verdict; (4) a motion to disregard the jury's answer to a vital fact
    question; or (5) a motion for new trial, it has not preserved this issue for appeal. See
    
    Gerdes, 155 S.W.3d at 531
    ‒32. Furthermore, because State Farm did not challenge the
    factual sufficiency of the evidence supporting the jury’s award of attorney’s fees in its
    motion for new trial, we conclude that it did not preserve its factual sufficiency issue for
    our review. See 
    id. at 532.
    We overrule State Farm’s third issue.
    17 State Farm argued in its motion for judgment notwithstanding the verdict that “[t]he Court should
    disregard the jury’s answer to Question No. 10 regarding attorney’s fees” because State Farm is neither an
    individual nor a corporation under the Texas Insurance Code. See TEX. INS. CODE ANN. § 38.001 (West,
    Westlaw through 2017 R.S.) (“A person may recover reasonable attorney’s fees from an individual or
    corporation, in addition to the amount of a valid claim and costs, if the claim is for . . . an oral or written
    contract.”).
    23
    III.   SETTLEMENT OFFER
    By its fourth issue, State Farm contends that it is “entitled to a take-nothing
    judgment based on its settlement offer under Texas Civil Practice and Remedies Code,
    Chapter 42 and Texas Rule of Civil Procedure 167. Specifically, State Farm argues that
    the $2,100 amount awarded by the jury on the Vegas’ breach of contract claim does not
    exceed 80% of the amount that State Farm offered the Vegas.
    Chapter 42 of the Texas Civil Practice and Remedies Code governs
    the award of litigation costs against a party who rejects an offer of
    settlement made in accordance with its provisions. See TEX. CIV. PRAC. &
    REM. CODE ANN. §§ 42.001–.005 (West[, Westlaw through 2017 R.S.)].
    Under Chapter 42, if a settlement offer is made and rejected, and the
    judgment ultimately proves to be significantly less favorable to the rejecting
    party than the settlement offer, then the offering party shall recover litigation
    costs from the rejecting party from the time the offer was rejected to the time
    of judgment. 
    Id. § 42.004(a),
    (c).
    ....
    Similar to Chapter 42, Rule 167.4(a) provides that if a settlement
    offer made under the rule “is rejected, and the judgment to be awarded on
    the monetary claims covered by the offer is significantly less favorable to
    the offeree than was the offer, the court must award the offeror litigation
    costs against the offeree from the time the offer was rejected to the time of
    judgment.” 
    Id. 167.4(a). Rule
    167.4(b) states that “[a] judgment award on
    monetary claims is significantly less favorable than an offer to settle those
    claims if: (1) the offeree is a claimant and the judgment would be less than
    80 percent of the offer; or (2) the offeree is a defendant and the judgment
    would be more than 120 percent of the offer.” 
    Id. [R.]167.4(b). Litigation
          costs awarded to a defendant under Rule 167 “must be made a setoff to the
    claimant’s judgment against the defendant.” 
    Id. [R.]167.4(g). Note
    Inv. Grp., Inc. v. Assocs. First Capital Corp., 
    476 S.W.3d 463
    , 475‒76 (Tex. App.—
    Beaumont 2015, no pet.).
    The Vegas requested that the trial court to disregard the jury’s award of $2,100
    and to enter judgment on the remaining amounts awarded by the jury, which included the
    amount awarded for proper repairs, incurred expenses, and treble damages totaling
    24
    $21,986.47. On appeal, State Farm does not address these damages awarded to the
    Vegas. Nonetheless, State Farm made an offer of settlement in the amount of $11,000
    and 80% of $11,000 is $8,800. The amount awarded to the Vegas, $21,986.47, is greater
    than 80% of State Farm’s offer. 18 See 
    id. We overrule
    State Farm’s fourth issue.
    IV.     DISQUALIFICATION OF JURORS
    By its fifth issue, State Farm contends that the trial court improperly disqualified
    venire members 5, 22, 28, 35, 38, 47, and 53 because they were State Farm insurance
    policy holders. 19       The Vegas respond that State Farm failed to preserve this issue
    because State Farm did not properly object to the trial court’s exclusion of those jurors.
    A trial court’s decision regarding challenges for cause is reviewed
    using an abuse-of-discretion standard. Guerra v. Wal–Mart Stores, 
    943 S.W.2d 56
    , 59 (Tex. App.—San Antonio 1997, writ denied). Under an
    abuse-of-discretion standard, the court of appeals cannot overrule the trial
    court’s decision unless the trial court acted unreasonably or in an arbitrary
    manner, without reference to guiding rules or principles. Beaumont Bank,
    N.A. v. Buller, 
    806 S.W.2d 223
    , 226 (Tex. 1991). Moreover, the court of
    appeals cannot substitute its judgment for the trial court’s reasonable
    judgment even if it would have reached a contrary conclusion. Walker v.
    Packer, 
    827 S.W.2d 833
    , 839–40 (Tex. 1992). The trial court does not
    abuse its discretion if some evidence reasonably supports the trial court’s
    decision. Butnaru v. Ford Motor Co., 
    84 S.W.3d 198
    , 211 (Tex.
    2002). . . . In general, voir dire objections must be timely and plainly
    presented. 
    Vasquez, 189 S.W.3d at 759
    ; see, e.g., Hallett v. Houston Nw.
    Med. Ctr., 
    689 S.W.2d 888
    , 889–90 (Tex. 1985).
    18   And, the amount that the jury awarded solely for repairs, $12,000, also exceeds $8,800.
    19 State Farm argues by a sub-issue that the allegedly improper strikes for cause granted to the
    Vegas resulted in the trial court granting an uneven amount of peremptory strikes with the Vegas getting
    seven additional peremptory strikes than State Farm and that the “traditional ‘harmless error’ rule has been
    relaxed when the trial court has committed error in awarding [peremptory] strikes.” (Internal quotations
    omitted). However, “any error in the trial court’s allocation of peremptory challenges must be preserved by
    a timely, specific objection.” Pojar v. Cifre, 
    199 S.W.3d 317
    , 336–37 (Tex. App.—Corpus Christi 2006, pet.
    denied) (citing Tex. Commerce Bank Reagan v. Lebco Constructors, 
    865 S.W.2d 68
    , 78 (Tex. App.—
    Corpus Christi 1993, writ denied)). Here, State Farm fails to cite any point in the record wherein it objected
    to the alleged error of improper allocation of peremptory strikes, and we have not found such objection.
    Thus, we conclude that this sub-issue has been waived.
    25
    Solomon v. Steitler, 
    312 S.W.3d 46
    , 59 (Tex. App.—Texarkana 2010, no pet.).
    We need not determine whether State Farm properly objected to the trial court’s
    exclusion of jurors 5, 22, 28, 35, 38, 47, and 53 on the basis that they were not interested
    in the subject matter of the case because even assuming, without deciding, that State
    Farm properly objected, we have found another ground upon which to overrule State
    Farm’s fifth issue as further explained below.
    “It has long been the established rule in this state that even though the challenge
    for cause was improperly sustained, no reversible error is presented unless appellant can
    show he was denied a trial by a fair and impartial jury.” City of Hawkins v. E.B. Germany
    & Sons, 
    425 S.W.2d 23
    , 26 (Tex. Civ. App.—Tyler 1968, writ ref’d n.r.e.); see also
    
    Solomon, 312 S.W.3d at 59
    (presuming that the appellant was afforded a fair and
    impartial jury and that no harm resulted by the trial court’s dismissal of a venireperson
    because the appellant had not objected to any juror on the panel). And, when the
    record fails to show that the appellant objected to any juror on the panel and has not
    shown that it was forced to try the cause before an objectionable juror, we must presume
    that the appellant was afforded a fair and impartial jury. City of 
    Hawkins, 425 S.W.2d at 26
    . “Consequently, no harm could have resulted to [the] appellant by reason of the action
    of the court in excusing jurors.” 
    Id. Here, when
    the trial court asked if State Farm objected to the jurors selected for
    the panel, State Farm replied, “No, Your Honor.” Accordingly, because State Farm did
    not object to any juror on the panel and it has not shown that it was forced to try the case
    before an objectionable juror, we presume that State Farm was afforded a fair and
    impartial jury, and no harm could have resulted by reason of the trial court’s dismissal of
    26
    the jurors stricken for cause. See 
    Solomon, 312 S.W.3d at 59
    ; City of 
    Hawkins, 425 S.W.2d at 26
    . We overrule State Farm’s fifth issue.
    V.       FACTUAL SUFFICIENCY
    By its sixth issue, State Farm contends that there is factually insufficient evidence
    to support the judgment. State Farm argues as follows: “For the reasons outlined in
    Issues I, II, and III, there is legally insufficient evidence supporting the judgment on the
    contract, extra-contractual, and attorney fees claims” and “In the alternative, for the same
    reasons, the Court should hold that the evidence is factually insufficient because it is so
    weak as to make the verdict clearly wrong and manifestly unjust.”
    To preserve a factual sufficiency challenge, the party is required to raise it in a
    motion for new trial. TEX. R. CIV. P. 324(b)(2). In its motion for new trial, State Farm
    challenged the jury’s bad faith findings; however, on appeal, State Farm does not
    specifically challenge the jury’s findings on bad faith. All of State Farm’s other arguments
    in its motion for new trial pertained to its legal sufficiency challenges. Therefore, we
    conclude that State Farm did not preserve its factual sufficiency challenges to the extent
    that State Farm argues on appeal that the evidence is factually insufficient on the same
    basis that it argues in its brief that the evidence is legally insufficient. 20
    Moreover, State Farm has not explained how the evidence is so contrary to the
    evidence that supports the judgment as to make it clearly wrong and unjust. See Golden
    Eagle Archery, 
    Inc., 116 S.W.3d at 761
    (explaining that in order for this Court to properly
    apply our factual sufficiency review, when reversing on the basis of factual insufficiency,
    20 State Farm does not list or identify the evidence it would like this Court to review. Instead, it
    merely asks that we review its brief in search of the contrary evidence that makes the verdict improper.
    27
    we must in our opinions, “state in what regard the contrary evidence greatly outweighs
    the evidence in support of the verdict”); Maritime Overseas 
    Corp., 971 S.W.2d at 407
    .
    “[W]hen reversing a trial court’s judgment for factual insufficiency, the court of appeals
    must detail all the evidence relevant to the issue and clearly state why the jury’s finding
    is factually insufficient or so against the great weight and preponderance of the evidence
    that it is manifestly unjust[, and] [t]he court of appeals must explain how the contrary
    evidence greatly outweighs the evidence supporting the verdict.” Maritime Overseas
    
    Corp., 971 S.W.2d at 407
    . Because we have no duty to scour the record to support State
    Farm’s factual sufficiency challenges, we are unable to detail all the evidence relevant to
    the issue and clearly state why the jury’s findings are factually insufficient or so against
    the great weight and preponderance of the evidence that is manifestly unjust. See id.;
    see also Dunn v. Bank–Tec S., 
    134 S.W.3d 315
    , 328 (Tex. App.—Amarillo 2003, no pet.)
    (refusing to scour a voluminous record for evidence supporting the appellant’s claims).
    We overrule State Farm’s sixth issue.
    VI.     CONCLUSION
    We affirm the trial court’s judgment.
    /s/ Rogelio Valdez
    ROGELIO VALDEZ
    Chief Justice
    Delivered and filed the
    12th day of April, 2018.
    28