buddy-gregg-motor-homes-inccross-appellant-liberty-coach-inc-v ( 2005 )


Menu:
  •       TEXAS COURT OF APPEALS, THIRD DISTRICT, AT AUSTIN
    NO. 03-04-00200-CV
    Appellant, Buddy Gregg Motor Homes, Inc.//Cross-Appellant, Liberty Coach, Inc.
    v.
    Appellees, Motor Vehicle Board of the Texas Department of Transportation and Liberty
    Coach, Inc.//Cross-Appellee, Buddy Gregg Motor Homes, Inc.
    FROM THE DISTRICT COURT OF TRAVIS COUNTY, 353RD JUDICIAL DISTRICT
    NO. GN400161, HONORABLE MARGARET A. COOPER, JUDGE PRESIDING
    OPINION
    Buddy Gregg Motor Homes, Inc. (“BGMH”) and Liberty Coach, Inc. (“Liberty”)
    appeal an order issued by the Motor Vehicle Board of the Texas Department of Transportation (“the
    Board”) concerning the termination of the franchise agreement between the parties. BGMH and
    Liberty entered into the agreement in the 1990s; BGMH agreed to purchase all of the luxury motor
    homes Liberty produced for a period of time. Both parties were satisfied with the franchise
    arrangement for seven years.
    Later, when the parties became increasingly dissatisfied with the agreement, the
    manner in which the parties dealt with one another also deteriorated. Liberty attempted to terminate
    the agreement but did not comply with the requirements specified in the occupations code for
    termination of a motor vehicle franchise agreement. Eventually, BGMH demanded that Liberty
    repurchase all the unsold motor homes in its inventory as allowed by statute. See Tex. Occ. Code
    Ann. § 2301.465(b) (West 2004). Liberty repurchased the inventory at BGMH’s request.
    Eventually, BGMH filed a formal complaint with the Board. After hearing evidence
    from both parties, the Board issued its order, concluding that both parties violated the duty of good
    faith and fair dealing, that Liberty should be assessed a penalty for failing to fulfill the statutory
    requirements for termination of a franchise agreement, that BGMH’s repurchase demand operated
    as a de facto termination of the franchise agreement, and that Liberty repurchased BGMH’s
    inventory in a timely manner. Both BGMH and Liberty appeal. See Tex. Occ. Code Ann.
    § 2301.751 (b) (West 2004). We will affirm the order of the Board.
    FACTUAL BACKGROUND
    Statutory Framework
    The Board is a Texas agency that has the statutory authority to regulate franchise
    relationships between dealers and motor vehicle manufacturers, including manufacturers of motor
    homes. See Tex. Occ. Code Ann. §§ 2301.001-2401.253 (West 2004). Under the occupations code,
    a franchise is one or more contracts between a motor vehicle manufacturer and a dealer setting out
    their relationship, including the right of the dealer to sell and service motor vehicles and any duty
    or obligation granted or imposed by the occupations code. 
    Id. § 2301.002(15).
    One of the primary
    goals of the provisions of the occupations code1 is to “ensure a sound system of distributing and
    1
    During the time period in question, the statutes governing motor vehicle franchises were
    found in the Texas Motor Vehicle Commission Code. Tex. Rev. Civ. Stat. Ann. art. 4413(36) (West
    1976). However, effective June 1, 2003, the Texas Motor Vehicle Commission Code was repealed.
    See Act of May 22, 2001, 77th Leg., R.S., ch. 1421, § 5, 2001 Tex. Gen. Laws 4570, 4920.
    Although the order and placement of provisions were substantially altered, most of the substance of
    2
    selling motor vehicles” in our state. 
    Id. § 2301.001.
    To accomplish this goal, the code authorizes
    the Board to “(1) administer this chapter [of the occupations code]; . . . (3) ensure that the
    distribution, sale, and lease of motor vehicles is conducted as required by [the occupations code] and
    [B]oard rules; . . . and (5) prevent fraud, unfair practices, discrimination, impositions, and other
    abuses in connection with the distribution and sale of motor vehicles.” Tex. Occ. Code Ann.
    § 2301.152(a); see also Subaru of Am., Inc. v. David McDavid Nissan, 
    84 S.W.3d 212
    , 224 (Tex.
    2002).2
    Manufacturers and dealers entering into a franchise agreement must obtain a license
    from the Board in order to conduct business in Texas. Tex. Occ. Code Ann. § 2301.251(a). Once
    the parties have entered into a franchise agreement, each party owes a duty of good faith and fair
    dealing to the other party, which is actionable in tort. 
    Id. § 2301.478(b).
    After a franchise agreement has been entered, certain requirements must be met for
    a manufacturer to terminate the franchise agreement. 
    Id. § 2301.453.
    First, the manufacturer must
    give written notice to the Board and to the dealer at least 60 days (or 15 days in certain
    circumstances) before the proposed termination date that sets out the specific reasons for the
    termination and contains a conspicuous statement on the first page notifying the dealer of its right
    to protest the termination and have a hearing before the Board. 
    Id. § 2301.453(c),
    (d).3 If, after
    the commission code provisions was codified into occupations code chapter 2301. For the purposes
    of this appeal, we will refer to the occupations code unless the occupations code substantially differs
    from its predecessor.
    2
    The Subaru decision was decided before the predecessor to the occupations code, the Texas
    Motor Vehicle Commission Code, was codified. See Tex. Rev. Civ. Stat. art. 4413(36).
    3
    Section 2301.453 reads, in relevant part, as follows:
    3
    receiving the notice, the dealer files a protest with the Board within the required time, the Board shall
    schedule a hearing in which the manufacturer must demonstrate good cause for the termination by
    a preponderance of the evidence. 
    Id. § 2301.453(e),
    (g). If the dealer does not file a protest, the
    franchise agreement will be terminated after notice of termination if (1) the dealer consents in
    (c) Except as provided by Subsection (d), the manufacturer, distributor, or
    representative must provide written notice by registered or certified mail to
    the dealer and the board stating the specific grounds for the termination or
    discontinuance. The notice must:
    (1) be received not later than the 60th day before the effective date of the
    termination or discontinuance; and
    (2) contain on its first page a conspicuous statement that reads: “NOTICE
    TO DEALER: YOU MAY BE ENTITLED TO FILE A PROTEST
    WITH THE TEXAS MOTOR VEHICLE BOARD IN AUSTIN,
    TEXAS, AND HAVE A HEARING IN WHICH YOU MAY
    P R O T E S T T H E P R O P O S E D T E R M IN A T IO N O R
    DISCONTINUANCE OF YOUR FRANCHISE UNDER THE TERMS
    OF CHAPTER 2301, OCCUPATIONS CODE, IF YOU OPPOSE
    THIS ACTION.”
    (d) Notice may be provided not later than the 15th day before the effective date
    of termination or discontinuance if a licensed dealer fails to conduct its
    customary sales and service operations during its customary business hours
    for seven consecutive business days. This subsection does not apply if the
    failure is caused by:
    (1) an act of God;
    (2) a work stoppage or delay because of a strike or labor dispute;
    (3) an order of the board; or
    (4) another cause beyond the control of the dealer.
    Tex. Occ. Code Ann. § 2301.453(c), (d) (West 2004).
    4
    writing or (2) the time to file a protest has expired. 
    Id. § 2301.453(a).
    In addition, section 2301.455
    of the occupations code requires the Board to consider several enumerated factors when determining
    if a manufacturer has provided good cause for termination of a franchise agreement.                 
    Id. § 2301.455(a).
    Further, the code provides that “good cause shall not be shown solely by the desire
    of a manufacturer . . . for market penetration.” 
    Id. § 2301.455(b).
    Under the occupations code, if a franchise is terminated, the vehicle manufacturer has
    to repurchase the new motor vehicles with less than 6000 miles in the dealer’s inventory for a price
    determined by a formula in the statute. Tex. Occ. Code Ann. § 2301.465(b). The payment for the
    new motor vehicles must be made within 60 days of the date of the termination or “at the time the
    dealer and any lienholder proffer good title before the time required for payment.” 
    Id. § 2301.465(c),
    (g). If the manufacturer does not pay on time, it is liable for either the dealer cost, the fair market
    value, or the current value of the vehicles plus attorney’s fees and interest. 
    Id. § 2301.465(g).
    Further, section 2301.805 of the occupations code allows a dealer who suffered damages as a result
    of a manufacturer’s violation of the occupations code to maintain an action under the Deceptive
    Trade Practices Act (“DTPA”). 
    Id. § 2301.805
    (West 2004); see Tex. Bus. & Com. Code Ann.
    §§ 17.41-17.63 (West 2002 & Supp. 2004-05).
    Franchise Agreement
    This case concerns the termination of a franchise agreement between Liberty and
    BGMH. Liberty is an Illinois-based corporation that produces luxury motor homes or coaches. A
    coach from Liberty can cost anywhere between $900,000 and $1,700,000. Liberty creates these
    luxury coaches by customizing the interiors of bus shells. Liberty is a family-owned company run
    5
    by Frank Konigseder. In addition to its Texas market, Liberty has sold coaches in Florida since
    1972, either directly or indirectly through franchise agreements.
    BGMH is a Tennessee-based corporation owned by Buddy Gregg that has been in the
    business of selling and servicing motor homes for more than twenty years. Further, BGMH is a
    licensed motor vehicle dealer in Texas and has had successful recreational vehicle dealerships in
    Florida, Tennessee, Oregon, and Texas.
    In 1992, Liberty and BGMH entered into a franchise agreement obligating BGMH
    to buy all the coaches that Liberty produced in exchange for becoming the exclusive dealer for
    Liberty coaches. However, the agreement allowed Liberty to sell a coach directly to a purchaser
    provided that Liberty give BGMH a commission from the transaction. In addition, the distribution
    agreement linked Liberty’s production schedule to BGMH’s sales so that, during difficult economic
    times or when the sale of coaches was not corresponding to the production of coaches, Liberty would
    modify its production schedule to accommodate BGMH. Liberty claims that when BGMH’s sales
    dropped, it either reduced production or took other action to help BGMH on several occasions.
    The parties executed a new franchise agreement in 2001 that would automatically
    renew annually every February 1, unless the agreement was terminated.4 If either party wanted to
    terminate, it would have to provide six-months written notice prior to the date of termination.
    Both agreements provided that Liberty and BGMH agreed not to own or be employed
    by a business that would be in competition with the other company’s “present business.”
    Additionally, Liberty agreed not to compete with BGMH’s selling and servicing of coaches in
    4
    Under the initial franchise agreement, the renewal date had been October 1.
    6
    Tennessee, Florida, Texas, and any state that “abuts” these states. The 2001 agreement amended this
    provision to allow Liberty to sell or market its coaches in the prohibited states if BGMH failed to
    purchase 100% of Liberty’s production.
    The Deterioration of the Franchise Relationship
    In 1999, BGMH had financial problems. Because of these financial problems,
    BGMH closed its dealership in Oregon and sold the dealership it had in Texas; BGMH eventually
    reopened a Texas dealership.
    In December 2000, BGMH asked Liberty about the possibility of entering into a new
    franchise agreement as BGMH was making plans to re-open its Texas dealership. Frank Konigseder,
    part owner of Liberty, testified that he was hesitant about entering into a new agreement because of
    rumors that BGMH might close its Florida dealership. Konigseder further testified that when he
    expressed his concerns, Gregg stated that “he didn’t know at the time if he was” closing the Florida
    dealership or not. Konigseder also testified that the Florida market was important to Liberty because
    a large number of Liberty’s coaches move through Florida and because many wealthy individuals
    with discretionary income either live in Florida or vacation there. Finally, Konigseder testified that
    he would not have signed the new franchise agreement if he had not believed BGMH would continue
    its Florida dealership.
    However, BGMH sold the Florida dealership before Liberty signed the new
    agreement in February 2001. The state of Florida initiated imminent domain proceedings against
    part of BGMH’s property, and BGMH sold the remainder of its Florida dealership to National RV
    Holdings (“National RV”) in January 2001. Under the terms of the sales agreement, BGMH could
    7
    have occupied the Florida dealership until the middle of April 2001, but it closed its Florida
    dealership in February 2001.
    BGMH also surrendered its dealer’s license to sell motor vehicles in Florida, which
    prohibited BGMH from engaging in sales and service functions in Florida. Further, Gregg testified
    that he had no “present business” in Florida when the new agreement was signed because he had
    already sold the Florida dealership. After learning that BGMH had closed its Florida dealership,
    Liberty claims that it received numerous complaints from dissatisfied customers about the lack of
    adequate services. Gregg denied that he had given any assurances to Liberty about maintaining the
    Florida dealership. On the contrary, Gregg insists that he told Konigseder that he had reached an
    agreement to sell his Florida dealership to National RV.
    Becoming dissatisfied with their agreement, Liberty sent a letter to BGMH on July
    30, 2001, stating that the franchise agreement would be terminated on January 31, 2002, unless
    BGMH agreed to twenty-one modifications to the franchise agreement within 24 hours. The letter
    did not satisfy the requirements of the occupations code: it did not contain the “notice to dealer”
    termination language, it was not sent to the Board, and it did not specify the grounds for termination.
    BGMH characterizes Liberty’s letter as an unlawful attempt at termination. This characterization
    is based on the fact that the predecessor to the occupations code, the motor vehicle commission code,
    deemed unlawful certain behaviors by a manufacturer or distributor. See Tex. Rev. Civ. Stat. Ann.
    art. 4413(36), § 5.02, repealed by Act of May 22, 2001, 77th Leg., R.S., ch. 1421, § 5, 2001 Tex.
    Gen. Laws 4570, 4920. One of the prohibited activities listed as unlawful was terminating a
    franchise agreement without satisfying all the statutory requirements.
    8
    Although the letter stated the agreement would be terminated unless amendments
    were agreed to by July 31, BGMH and Liberty negotiated changes to the franchise agreement after
    July 31.
    Months after BGMH closed its Florida dealership, Liberty obtained a Florida dealer’s
    license. In addition, Liberty incorporated Liberty Coach of Florida, Inc. and attempted to look for
    locations to establish a sales and service facility. Konigseder testified that having service facilities
    in Florida was necessary to keep their customers satisfied and prevent them from purchasing coaches
    from competitors with a service facility in Florida.
    BGMH argues that it was unnecessary for Liberty to open a repair and service facility
    in Florida because, although the 2001 franchise agreement prevented Liberty from competing with
    BGMH, nothing in the agreement prevented Liberty from contracting with unaffiliated third parties
    to provide services to Liberty coach owners. Further, Buddy Gregg insists that there is no evidence
    that BGMH would have been unable to purchase all of the coaches Liberty produced despite the loss
    of the Florida dealership. Finally, BGMH alleges that surrendering its license did not permanently
    preclude it from operating in Florida and that it could have obtained another license if necessary.
    Although Liberty had obtained a dealer’s license in Florida, Konigseder testified that
    Liberty began discussions with BGMH to open another dealership in Florida as a joint venture
    between the two parties. However, the joint venture never materialized.
    Instead, Liberty opened its Florida service and sales facility in October 2001. Even
    though BGMH had surrendered its dealer’s license in Florida, had sold its Florida dealership, and
    subsequently admitted that it had no “present business” in Florida after closing its dealership, Gregg
    9
    testified that Liberty was prohibited by contract from opening a sales and service facility in Florida
    because the contract prohibits Liberty from opening a competing facility. After Liberty opened its
    service and sales facility in Florida, BGMH sent a letter to Liberty, stating that revisions to the
    agreement between the parties needed to be finalized and that, if Liberty believed the agreement had
    been terminated, BGMH reserved all rights under federal and state law and the rights expressed in
    the agreement for breach of contract.
    After opening the sales and service facility, Liberty sent coaches numbered 512 and
    515 to its Florida facility. Liberty also sent a letter to BGMH’s attorney stating that BGMH owed
    Liberty $133,414.19 for prior service work and other items and that payment had been requested on
    several occasions. The letter further stated that until payment was received, “no payments or
    deliveries on any new coaches” would be forthcoming and “no further negotiations regarding the
    Exclusive Distribution will take place.”
    Two days after receiving the demand letter, BGMH sent a check in the amount of
    $104,284.29 to Liberty’s attorney. BGMH also tendered a check in the amount of $29,129.90 but
    instructed Liberty’s attorney to hold the check in trust and release it to Liberty only after BGMH had
    a chance to review its records to determine whether it owed this additional amount of money.
    After BGMH sent the two checks to Liberty’s attorney, Liberty wrote a letter in
    November asking for payment for coaches 512, 515, and 516, which Liberty stated either had been
    or were now invoiced and ready to deliver. Although Liberty sent invoices for coaches 512 , 515,
    and 516, Liberty did not send certificates of origin for coaches 512 and 515. An employee of BGMH
    10
    testified that the certificates and invoices were necessary prerequisites for financing the purchase of
    the coaches.
    Although BGMH had not received the certificates for coaches 512 and 515, it had all
    documents necessary for obtaining financing on coach 516. After obtaining a customer for coach
    516, BGMH asked Liberty to deliver the coach in December 2001. However, Liberty did not deliver
    the coach and conditioned delivery of the coach on payment for all three of the coaches. BGMH did
    not purchase all three coaches, and the sale of coach 516 never finalized.
    After BGMH’s request for delivery, Liberty’s counsel sent a letter on December 10,
    2001, to BGMH asking for the release of the $29,129.90 check and again asking for payment for
    coaches 512 and 515. Further, the letter communicated to BGMH that if Liberty did not receive
    payment for the coaches by December 12, 2001, two days after the letter was sent, then Liberty
    would assume that BGMH was either unwilling or unable, under the terms of the exclusive
    distribution agreement, to take delivery of the coaches.
    On December 12, 2001, Liberty’s requested payment deadline for coaches 512 and
    515, BGMH filed suit against Liberty in Knox County, Tennessee, seeking a declaration of the rights
    and obligations of the parties under the franchise agreement and seeking money damages. In
    addition, BGMH asked the court to enjoin Liberty from doing any further business in Florida through
    its dealership and to declare that BGMH had no further obligation to purchase any coaches from
    Liberty, including coaches 512 and 515. The day after suit was filed, Liberty’s counsel sent a letter
    to BGMH stating that it had received a copy of the lawsuit in Tennessee; that, as a result of BGMH’s
    11
    alleged violations of the exclusive distribution agreement, coach 516 would be the last coach that
    Liberty would give to BGMH; and that Liberty would not accept payment for any new coaches.
    BGMH’s attorney replied to Liberty on December 21, 2001, demanding that Liberty
    immediately purchase the eight coaches BGMH had in its inventory for $7,010,439.00 or else legal
    action for damages, including punitive damages, might be taken. Both the franchise agreement and
    the occupations code required Liberty to repurchase new coaches remaining in BGMH’s inventory
    if the agreement was terminated. See Tex. Occ. Code Ann. § 2301.465(b). Specifically, section
    2301.465 requires that a manufacturer repurchase the new motor vehicles in the dealer’s inventory
    that have mileages of 6000 miles or less after the termination of a franchise agreement. 
    Id. The occupations
    code specifies that the repurchase must be made within sixty days
    of the date of termination or “at such earlier time as the dealer and any lienholder proffer to the
    manufacturer good title to the vehicles.” 
    Id. § 2301.465(c),
    (g). BGMH’s letter stated that it was
    proffering good title on its own behalf and on behalf of the alleged lienholder, Volvo Commercial
    Finance L.L.C. The Americas (“Volvo,”) but did not include any title documents.
    Liberty responded that it would not comply with BGMH’s demand because the case
    was pending before a court in Tennessee and all obligations of the parties would be decided before
    that court.
    Shortly after filing suit in Tennessee, BGMH’s counsel sent a letter to the Board
    stating that Liberty had violated several provisions of the occupations code and had refused to
    purchase the remaining coaches in BGMH’s inventory. After receiving the letter, the head of the
    enforcement division of the Board wrote a letter to Liberty on January 8, 2002, that both informed
    12
    Liberty of BGMH’s complaints and encouraged Liberty to settle the matter in good faith or risk the
    Board becoming involved in the matter.
    After filing its complaint with the Board in late December 2001, BGMH filed suit
    against Liberty in Denton County, Texas, in January 2002. BGMH sought damages under the
    occupations code for Liberty’s alleged failure to repurchase the coaches from BGMH’s inventory
    and for Liberty’s alleged unlawful termination of the franchise.
    However, Liberty claims that, on several occasions, it tried to notify BGMH that it
    was ready to purchase the inventory, but BGMH did not respond. Ultimately, Liberty purchased the
    coaches for the amount demanded on January 23, 2002, which was thirty three days after BGMH had
    sent the demand letter. After Liberty repurchased the inventory, the Board’s director of enforcement
    closed her file on the dispute.
    Several months after the Board had closed its files, BGMH filed a formal complaint
    to the Board after the supreme court issued its Subaru opinion, specifying the Board’s role in
    franchise agreement disputes. 
    84 S.W.3d 212
    . In Subaru, the supreme court determined that a party
    may not pursue a claim in court without the Board first resolving issues and claims arising under the
    occupations code. 
    Id. at 223.
    After the Board’s decision regarding alleged violations is final, a trial
    court may adjudicate the damages arising from those claims. 
    Id. at 224-25.
    After BGMH filed its
    formal complaint, the suit in Denton County was stayed to allow the Board the opportunity to make
    findings and issue a decision.
    BGMH’s complaint to the Board alleged that Liberty unlawfully terminated or refused
    to continue in the franchise agreement without satisfying all the conditions required for termination,
    13
    that Liberty did not have good cause to terminate the agreement, and that Liberty did not timely
    repurchase the vehicles from BGMH’s inventory. In addition, BGMH sought findings of fact and
    conclusions of law from the Board that were consistent with its allegations.
    In response, Liberty denied that it had violated Texas law and generally denied the
    allegations in BGMH’s petition. Further, Liberty alleged BGMH failed to invoke the Board’s
    jurisdiction in a timely manner because BGMH failed to act quickly enough after receiving the July
    2001 notice of termination or, alternatively, failed to protest the termination.
    The Board’s Decision
    The administrative law judge (“ALJ”) issued his proposal for decision after hearing
    evidence, receiving a jointly stipulated chronology of events, and obtaining written closing
    arguments. In the opinion, the ALJ concluded that, because conditions for termination in the 2003
    statute were not met, Liberty’s attempts to terminate the franchise agreement were futile, and,
    therefore, the franchise agreement was still in effect. The opinion does not include a finding that
    Liberty’s attempts to terminate the agreement were unlawful. The ALJ also reasoned that a
    manufacturer cannot be compelled to repurchase inventory until after a franchise agreement has been
    terminated. Thus, even though the ALJ had determined that Liberty’s actions had not terminated the
    agreement, he concluded that Buddy Gregg itself had terminated the agreement with its repurchase
    demand.
    The ALJ also concluded Gregg had already sold the Florida dealership when he told
    Konigseder that he had not yet decided whether he would sell. The ALJ further concluded that the
    Florida market was “critical” for Liberty, that “[BGMH] knew or—based on [the decade-long
    14
    business relationship between BGMH and Liberty] reasonably should have known—that the Florida
    market was very important to Liberty,” and that “Mr. Gregg also knew—or considered it likely
    enough to warrant deception—that Liberty would not sign the new franchise in the face of
    [BGMH’s] withdrawal from Florida.”
    The proposal for decision also described Liberty’s changes in its long-time course of
    dealing with BGMH. The ALJ noted that, rather than providing invoices to BGMH for coaches 512
    and 515, Liberty sent the coaches to its Florida facility. In addition, the ALJ noted that Liberty’s
    sending of a letter demanding payment for prior service work and other items was a real change in
    the course of dealing between BGMH and Liberty because, formerly, BGMH and Liberty settled
    accounts once a year.
    In the proposal, the ALJ made the following conclusions: (1) the Board had
    jurisdiction over the controversy; (2) Liberty’s behavior after BGMH withdrew from Florida,
    especially the treatment of coaches 512, 515, and 516, violated the statutorily imposed duty of good
    faith and fair dealing; (3) Gregg misled Konigseder about his decision to withdraw from Florida in
    order to overcome Konigseder’s hesitation about entering into the 2001 franchise agreement; (4)
    both parties stand in pari delicto, or in equal fault, concerning the bad faith claim, and, therefore, no
    civil penalty should be imposed; (5) Liberty should be assessed a fine of $1,000 for failing to comply
    with the requirements for terminating a franchise agreement when it sent its July 2001 notice of
    termination; and (6) Liberty repurchased BGMH’s inventory within the period allowed by statute.
    See Tex. Occ. Code Ann. §§ 2301.453(c) (specifying termination requirements), .465 (requiring
    15
    manufacturer to repurchase inventory), .478(b) (imposing duty of good faith and fair dealing), .801
    (allowing for imposition of civil penalty).
    In addition to the conclusions of law, the proposal also contained 36 findings of fact,
    including the following:
    15. During the negotiations for the 2001 franchise agreement, Mr. Gregg stated to
    Frank X. Konigseder of Liberty Coach that he (Mr. Gregg) did not know if he
    (Mr. Gregg) was going to withdraw from the Florida market.
    16. At the time Mr. Gregg made that statement to Mr. Konigseder, Mr. Gregg knew
    that his Florida dealership had been sold on January 24, 2001.
    ...
    18. By February 28, 2001, BGMH had ceased doing business in Florida and
    surrendered its Florida dealer’s license for cancellation.
    19. On March 15, 2001, the state of Florida canceled the dealer’s license of BGMH.
    20. On or after March 15, 2001, BGMH was not in the business of selling and
    servicing motor homes in the state of Florida.
    ...
    25. When BGMH withdrew from the Florida market in March 2001, the non-
    competition provision of the 2001 franchise agreement was vacated as to the
    state of Florida.
    ...
    28. Even though the non-competition provision had been vacated as to the state of
    Florida, Liberty remained obligated to deliver coaches to BGMH as required by
    the terms of the 2001 franchise agreement.
    29. In November 2001, Liberty delivered coaches 512 and 515 directly into the
    inventory of its Florida dealership.
    16
    30. On December 4, 2001, Liberty refused to deliver coach 516 to BGMH unless
    BGMH also paid for coaches 512 and 515.
    31. On December 13, 2001, Liberty notified BGMH that it would deliver no more
    coaches to BGMH.
    32. BGMH filed no formal complaint with the Motor Vehicle Board, but instead on
    December 21, 2001 demanded that Liberty repurchase the eight Liberty coaches
    that BGMH held in inventory.
    After the ALJ issued his proposal for decision, the Board issued its final order in
    September 2003, adopting all of the findings of fact, conclusions of law, and recommendations of
    the ALJ. After the Board issued its final order, both Liberty and BGMH appealed the decision of
    the Board to the district court. See 
    id. § 2301.751(a)
    (West 2004) (allowing party to seek judicial
    review of Board’s final order in district court under substantial-evidence rule). Liberty filed a
    motion to consolidate the appeals, with which the Board agreed. However, BGMH removed its
    appeal to this Court. See 
    id. § 2301.751(b)
    (allowing removal of appeal of final order of Board in
    district court to court of appeals prior to trial in district court). Liberty agreed to remove its appeal
    to this Court, and both Liberty and the Board filed a joint motion to consolidate the appeals, which
    was granted.
    STANDARD OF REVIEW
    This case involves an appeal from a final order issued by the Board. See 
    id. § 2301.751(a)
    (affected party may seek judicial review under substantial-evidence review standard);
    Tex. Gov’t Code Ann. §§ 2001.171 (person who has exhausted all administrative remedies is entitled
    to judicial review), .174 (West 2000) (describing judicial review under substantial-evidence review).
    17
    The Board has exclusive jurisdiction over claims brought by dealers alleging
    violations of the occupations code. See 
    Subaru, 84 S.W.3d at 223
    (describing jurisdiction under
    predecessor to occupations code).      When considering the relationship between the Board’s
    jurisdiction and a court’s jurisdiction over code violations, the supreme court concluded that the
    Board must resolve claims based on code violations before a party proceeds in court, that the
    predecessor to the occupations code created a “hybrid claims resolution process” for parties seeking
    damages for code violations, and that “a party must exhaust administrative remedies to obtain a
    Board decision about Code violations, if any, to support a DTPA or bad-faith claim based on Code
    violations.” 
    Id. at 224;
    see also Tex. Occ. Code Ann. §§ 2301.478, .805 (West 2004). The Board
    does not have the power to award damages to remedy a harm caused by a violation of the
    occupations code, and an aggrieved dealer may file a suit for DTPA-style damages, described in
    section 2301.805 of the occupations code, only after the Board issues a decision regarding the
    alleged code violations. 
    Subaru, 84 S.W.3d at 223
    ; see also Tex. Occ. Code Ann. § 2301.805.
    The Board’s decision regarding alleged violations of the motor vehicle code is
    reviewed under a substantial-evidence standard. Tex. Occ. Code Ann. § 2301.751(a); see Tex. Gov’t
    Code Ann. § 2001.174. In a substantial-evidence review, we may not substitute our judgment for
    that of the agency on matters committed to agency discretion. Tex. Gov’t Code Ann. § 2001.174;
    H.G. Sledge, Inc. v. Prospective Inv. & Trading Co., Ltd., 
    36 S.W.3d 597
    , 602 (Tex. App.—Austin
    2000, pet. denied). The agency is the sole judge of the weight of the evidence and the credibility of
    the witnesses. Central Power & Light Co. v. Public Util. Comm’n, 
    36 S.W.3d 547
    , 561 (Tex.
    18
    App.—Austin 2000, pet. denied). When the agency weighs the evidence, it can accept or reject
    witness testimony and may accept some of the testimony and disregard the rest. 
    Id. Under a
    substantial-evidence review, we presume that the Board’s order is supported
    by substantial evidence, and the appellant has the burden of overcoming this presumption. Graff
    Chevrolet Co., Inc. v. Texas Motor Vehicle Bd., 
    60 S.W.3d 154
    , 159 (Tex. App.—Austin 2001, pet.
    denied). The administrative procedure act gives reviewing courts the authority to “test an agency’s
    findings, inferences, conclusions, and decisions to determine whether they are reasonably supported
    by substantial evidence considering the reliable and probative evidence in the record as a whole.”
    Id.; see Tex. Gov’t Code Ann. § 2001.174(2)(E). Even if the record evidence preponderates against
    the agency’s decision, the evidence may still be enough to satisfy a substantial-evidence review.
    
    Graff, 60 S.W.3d at 159
    . However, the agency may not act arbitrarily and without regard to the
    facts. H.G. 
    Sledge, 36 S.W.3d at 602
    .
    A substantial-evidence review does not require us to conclude the agency reached the
    correct conclusion; rather, substantial-evidence review is satisfied if “some reasonable basis exists
    in the record for the agency’s action.” 
    Graff, 60 S.W.3d at 159
    . An agency’s actions will be upheld
    if “the agency’s action is such that reasonable minds could have reached the conclusion the agency
    must have reached in order to justify its action.” 
    Id. We review
    findings of fact to determine if they
    are supported by substantial evidence and review conclusions of law for errors of law. H.G. 
    Sledge, 36 S.W.3d at 602
    . When an administrative agency is charged with a statute’s enforcement and also
    construes the statute, the agency’s construction of the statute is entitled to serious consideration as
    19
    long as the construction is reasonable and does not contradict the plain meaning of the statute.
    Tarrant Appraisal Dist. v. Moore, 
    845 S.W.2d 820
    , 823 (Tex. 1993).
    DISCUSSION
    On appeal, BGMH asserts the Board made the following errors: (1) it failed to enter
    certain findings of fact and conclusions of law favorable to BGMH; (2) it failed to conclude that
    Liberty’s termination of the franchise agreement was unlawful; (3) it failed to conclude Liberty
    lacked good cause to terminate the franchise; (4) it failed to find that Liberty did not repurchase the
    coaches in BGMH’s inventory in a timely manner; (5) it failed to find Liberty liable for damages for
    failing to repurchase the inventory in a timely manner; and (6) it incorrectly concluded that BGMH
    stood in equal fault with Liberty. In a motion to dismiss, BGMH also contends Liberty’s cross-
    appeal must be dismissed because this Court lacks jurisdiction over Liberty’s cross-appeal and
    because Liberty lacks the capacity to perfect the appeal as a foreign corporation. Because they are
    related, we will combine BGMH’s fourth and fifth issues. In addition, because we conclude that
    BGMH, not Liberty, terminated the agreement, we need not address whether Liberty had good cause
    to terminate the agreement. Otherwise, we will address BGMH’s issues in the order provided.
    Liberty raises the following issues in its cross-appeal: (1) BGMH’s complaint to the
    Board was untimely; (2) Liberty was not required to include the statutorily prescribed language in
    its notice of termination; (3) the Board’s conclusion that Liberty engaged in bad faith is not
    supported by substantial evidence; (4) Liberty did not violate any provisions of the occupations code
    because BGMH induced Liberty to enter the 2001 franchise agreement, which nullified the
    20
    agreement; and (5) the Board exceeded its authority because it adjudicated the parties’ rights under
    a national franchise agreement in a manner that went beyond the boundaries of Texas.
    After addressing BGMH’s issues on appeal, we will address Liberty’s issues in the
    order presented.
    No Additional Findings of Fact or Conclusions of Law Need to be Entered: the Board’s Order
    was Proper
    In its first issue on appeal, BGMH contends that the Board erred by failing to enter
    certain required findings of fact and conclusions of law favorable to BGMH.5 Because this case was
    removed from the district court, BGMH asserts that this Court, as an appellate court, has the power
    to modify the Board’s final order to include the requested findings of fact and conclusions of law.
    However, under the occupations code, the Board has broad and exclusive jurisdiction to regulate the
    distribution, sale, or lease of motor vehicles. See Tex. Occ. Code Ann. §§ 2301.001, .151.6 A court
    5
    Specifically, BGMH asserts that the Board should have made the following findings of fact:
    (1) Liberty terminated or refused to continue its franchise with BGMH without meeting all the
    statutory requirements; (2) Liberty lacked good cause to terminate or refuse to continue BGMH’s
    franchise; (3) Liberty failed to timely repurchase the coaches in BGMH’s inventory as required after
    BGMH proffered good title; and (4) BGMH did not have unclean hands and had no fault in its
    dealings with Liberty regarding coaches 512, 515, and 516. In addition, BGMH asserts that the
    Board should have adopted the following conclusions of law: (1) Liberty’s termination of BGMH’s
    franchise was unlawful; (2) Liberty lacked good cause to terminate BGMH’s franchise; (3) Liberty
    is liable to BGMH for an amount equal to the greater of the dealer costs, fair market value, or the
    then current price of the Liberty motor homes in its inventory that had no more than 6000 miles after
    being delivered to BGMH; and (4) BGMH and Liberty did not have equal fault regarding the
    handling of coaches 512, 515, and 516.
    6
    Section 2301.001 of the occupations code reads, in relevant part, as follows:
    The distribution and sale of motor vehicles in this state vitally affects the general
    economy of the state and the public interest and welfare of its citizens. This
    chapter shall be liberally construed to accomplish its purposes, including the
    21
    “cannot modify an agency order without usurping the agency’s authority and thereby violating the
    separation of powers doctrine.” City of Stephenville v. Texas Parks & Wildlife Dep’t, 
    940 S.W.2d 667
    , 678 (Tex. App.—Austin 1996, writ denied). Accordingly, we may not modify the Board’s final
    order to incorporate the findings of fact and conclusions of law BGMH asserts should have been
    included in the order originally.
    Further, many of the findings and conclusions requested by BGMH were considered
    by the Board but rejected. The Board concluded that BGMH, not Liberty, terminated the agreement,
    that Liberty repurchased the inventory in BGMH’s possession in a timely manner, and that Liberty
    and BGMH were both at fault regarding the handling of coaches 512, 515, and 516. When reviewing
    exercise of the state’s police power to ensure a sound system of distributing and
    selling motor vehicles through:
    (1) licensing and regulating manufacturers, distributors, converters, and dealers
    of vehicles; and
    (2) enforcing this chapter as to other persons to provide for compliance with
    manufacturer’s warranties and to prevent fraud, unfair practices,
    discrimination, impositions, or other abuse of the people of this state.
    Tex. Occ. Code Ann. § 2301.001 (West 2004).
    Section 2301.151 of the occupation code reads, in relevant part, as follows:
    (a) The board has the exclusive original jurisdiction to regulate those aspects of
    the distribution, sale, or lease of motor vehicles that are governed by this
    chapter, including the original jurisdiction to determine its own jurisdiction.
    (b) The board may take any action that is specifically designated or implied
    under this chapter or that is necessary or convenient to the exercise of the
    power and jurisdiction granted under Subsection (a).
    
    Id. § 2301.151
    (West 2004).
    22
    determinations of the Board that are committed to the Board’s discretion, we do not substitute our
    judgment for that of the Board. Tex. Gov’t Code Ann. § 2001.174; H.G. 
    Sledge, 36 S.W.3d at 602
    .
    Rather, we only review the Board’s findings and conclusions to determine if they are reasonably
    supported by substantial evidence. Graff 
    Chevrolet, 60 S.W.3d at 159
    ; Tex. Gov’t Code Ann.
    § 2001.174(2)(E). As discussed later in the opinion, these determinations are supported by
    substantial evidence.
    In addition to its previous arguments, BGMH asserts that the narrative portion of the
    Board’s final order was improper because it addressed topics beyond the controlling Code-based
    issues the Board has jurisdiction over. BGMH avers that the findings of fact and conclusions of law
    should relate only to the controlling issues rather than addressing evidentiary issues not raised by the
    pleadings. See Rafferty v. Finstad, 
    903 S.W.2d 374
    , 376 (Tex. App.—Houston [1st Dist.] 1995, writ
    denied) (trial court required by statute to make additional findings and conclusions only if relate to
    controlling issues). Further, BGMH insists the narrative was essentially an opinion, which BGMH
    alleges the Board is not authorized to issue. Similarly, BGMH urges that if an ALJ or the Board
    releases what amounts to an opinion, the opinion should not be reviewed by appellate courts and has
    no persuasive value.
    We disagree with BGMH’s characterization of the Board’s order. The cases that
    BGMH cites for the proposition that an opinion issued by the Board or an ALJ has no persuasive
    value are distinguishable. In Cherokee Water Co., the supreme court characterized statements
    contained in a letter written by the trial judge and given to the parties prior to the judgment being
    entered and prior to the findings of fact being released as “not competent evidence of the trial court’s
    23
    judgment.” Cherokee Water Co. v. Gregg County Appraisal Dist., 
    801 S.W.2d 872
    , 878 (Tex.
    1990). The supreme court further concluded that statements in the letter did not qualify as findings
    of fact. 
    Id. In Kenedy
    Memorial, the trial court issued an opinion after a jury trial, and this Court
    noted that it is generally improper for a trial court to issue its own findings of fact and conclusions
    of law after a jury trial. John G. & Stella Kenedy Mem’l Found. v. Dewhurst, 
    994 S.W.2d 285
    , 308
    (Tex. App.—Austin, 1999), rev’d on other grounds, 
    90 S.W.3d 268
    (Tex. 2002). This Court also
    stated that the findings issued by the court were not binding and had no persuasive value. 
    Id. Neither of
    these situations occurred in this case. The findings and conclusions were
    released at the same time as and formed part of the order. In this case, the Board adopted the
    proposal for decision issued by the ALJ after a bench trial, and the proposal for decision contained
    all the statutory requirements for a Board order including the reasons for the actions taken. After a
    case is submitted, an administrative law judge must prepare, certify, and file the following: (1)
    findings of fact, (2) conclusions of law, and (3) a recommended decision and order. See 16 Tex.
    Admin. Code § 101.59 (2005). The occupations code lists the requirements that must be present in
    an order issued by the Board. Specifically, section 2301.711 requires the Board to include the
    following items in one of its orders:
    (a) An order or decision of the [B]oard must:
    (1) include a separate finding of fact with respect to each specific issue the
    board is required by law to consider in reaching a decision;
    (2) set forth additional findings of fact and conclusions of law on which the
    order or decision is based; and
    (3) give the reasons for the particular action taken.
    24
    Tex. Occ. Code Ann. § 2301.711(a).
    In its order, the Board stated that it “duly considered the Proposal for Decision of the
    Administrative Law Judge, including the findings of fact, conclusions of law, and recommendations
    contained therein” and stated that the Board adopted the proposal for decision in its entirety,
    including “the Findings of Fact, Conclusions of Law and recommendations of the Administrative
    Law Judge.”
    The narrative portion of the order, which described the history of the parties, the
    deterioration of the franchise agreement, and the causes of the termination, specified the reasoning
    for the actions taken by the Board. See Gene Hamon Ford, Inc. v. David McDavid Nissan, Inc., 
    997 S.W.2d 298
    , 310-12 (Tex. App.—Austin 1999, pet. denied) (no error for good cause determination
    to be found in conclusion section of proposal for decision rather than findings of fact or conclusions
    of law; court concluded proposal still performed useful function of informing parties and courts
    about Board’s determinations and reasons for them). There is no specified manner in which an
    agency must issue its order, and including findings, conclusions, and reasons for actions within an
    opinion section of an order is not agency error. See Goeke v. Houston Lighting & Power Co., 
    797 S.W.2d 12
    , 15 (Tex. 1990) (courts will not subject agencies to “hypertechnical standard of review”).
    Accordingly, we hold that the Board did not err by failing to enter findings of fact and
    conclusions of law favorable to BGMH nor by issuing an opinion in addition to findings of fact and
    conclusions of law. Therefore, we overrule BGMH’s first issue on appeal.
    25
    BGMH terminated the franchise agreement
    In its second issue on appeal, BGMH contends that the Board incorrectly determined
    that BGMH terminated the agreement. BGMH insists that Liberty terminated the agreement with
    its December 13 letter stating that it would no longer provide BGMH with coaches. Alternatively,
    BGMH asserts that the franchise agreement was terminated by Liberty on January 31, 2002, the
    termination date Liberty specified in its letter of July 30, 2001. In either case, BGMH asserts that
    the termination was unlawful because the statutory requirements for a termination were not met:
    Liberty did not send a written notice, by certified or registered mail, to BGMH or the Board
    containing specific grounds constituting good cause and containing the required “notice to dealer”
    termination language.7 See Tex. Occ. Code Ann. § 2301.453.
    BGMH asserts that, after realizing Liberty had allegedly terminated the agreement
    on December 13, it invoked its post-termination right to demand that Liberty repurchase BGMH’s
    inventory to avoid being left with inventory it could not sell or service because the franchise was no
    longer in existence. Because the termination was allegedly unlawful, BGMH insists that it is entitled
    to a conclusion specifying that Liberty’s action was unlawful and to damages resulting from this
    unlawful act.
    7
    As proof of the assertion that a non-renewal letter not containing the conspicuous statutory
    language and not submitted to the Board is an unlawful termination, BGMH cites to two cases in
    which manufacturers did not repurchase the inventory from dealers after a termination agreement,
    and the courts stated the actions were unlawful as specified in the motor vehicle commission code.
    See Sportcoach Corp. of Am., Inc. v. Eastex Camper Sales, Inc., 
    31 S.W.3d 730
    , 734 (Tex.
    App.—Austin 2000, no pet.); Kawasaki Motors Corp. USA v. Texas Motor Vehicle Comm’n, 
    855 S.W.2d 792
    , 797 (Tex. App.—Austin 1993, no writ.).
    26
    The Board’s position is that, under both the motor vehicle commission code and the
    occupations code, a termination that does not comply with the requirements listed is an ineffective
    termination. Similarly, the Board argues that the word “unlawful,” as it appears in the motor vehicle
    commission code, means merely “ineffective.”8
    The Board concluded in its order that neither the July 30 letter stating that Liberty was
    terminating the franchise agreement, nor its December 13 letter stating that Liberty would deliver
    no more coaches, terminated the franchise agreement. The letters did not include the termination
    language required by statute. In addition, the July 30 letter left open the possibility of negotiations
    by setting out certain conditions under which Liberty would be willing to continue. And negotiations
    between the two parties did occur. Rather than unlawful attempts, the Board insists Liberty’s actions
    were ineffective termination attempts.
    BGMH insists that the termination of the franchise agreement was involuntary and
    unwanted by BGMH. However, the Board concluded that neither party was without fault in this
    deteriorating business relationship and neither party wanted to continue the franchise relationship.
    Much of the evidence indicates that BGMH played a substantial role in ending the franchise
    agreement. Cf. Kawasaki Motors Corp. USA v. Texas Motor Vehicle Comm’n, 
    855 S.W.2d 792
    , 796
    (Tex. App.—Austin 1993, no writ.) (court approved Commission’s finding of de facto termination
    of manufacturer based on “totality of manufacturer’s actions”).
    8
    BGMH insists that if the legislature had intended “unlawful” to mean “ineffective,” then
    it would have amended section 5.02 of the motor vehicle commission code to reflect that intention.
    However, in the subsequent codified version of the statute appearing in the occupations code, the
    word “unlawful” was removed from the portion of the statute requiring a termination notice be given
    to the Board and contain the specific notice to dealer language. Tex. Occ. Code Ann. § 2301.453(c).
    27
    First, BGMH sued Liberty in Tennessee in December 2001, asking the court to
    declare that it had no obligation to purchase any more Liberty coaches. Second, BGMH could have
    filed a protest with the Board to prevent Liberty from terminating the franchise until the Board
    determined if Liberty had good cause to terminate, but BGMH chose not to take this action.9 See
    Tex. Occ. Code Ann. § 2301.453(e), (f). Rather, BGMH sent a letter directly to Liberty invoking
    a post-termination remedy and demanding Liberty repurchase its inventory. In characterizing the
    actions of BGMH, the Board explained:
    [BGMH] had been confronted with a series of termination efforts by Liberty that
    wholly failed to comply with the law governing motor vehicle franchise agreements.
    9
    Section 2301.453 allows a franchise dealer to protest the termination of a franchise
    agreement and reads, in relevant part, as follows:
    (e) A franchised dealer may file a protest with the board of the termination or
    discontinuance not later than the latter of:
    (1) the 60th day after the date of the receipt of the notice of termination or
    discontinuance; or
    (2) the time specified in the notice.
    (f) After a timely protest is filed under Subsection (e), the board shall notify the
    party seeking termination or discontinuance that:
    (1) a timely protest has been filed;
    (2) a hearing is required under this chapter; and
    (3) the party may not terminate or discontinue the franchise until the board
    issues its final order or decision.
    Tex. Occ. Code Ann. § 2301.453(e), (f).
    28
    At any time, [BGMH] could have filed a formal complaint with the Board and
    secured Liberty’s continued performance of the agreement. But [it] did not.
    Instead, on December 21, 2001 [BGMH] demanded that Liberty repurchase [its]
    inventory.
    The repurchase demand was delivered through [BGMH’s] law firm on December 21,
    in a muscular letter that accused Liberty of violating their agreement. [BGMH’s]
    letter contains nothing—in either language or tone—that suggests [BGMH] is in any
    way reluctant to be relieved of the eight motor coaches. To the contrary, the letter
    is persuasive evidence that the repurchase demand was clearly voluntary.
    (Footnotes omitted.)
    Further, the Board characterized the relationship between BGMH and Liberty in the
    following manner:
    Liberty’s efforts to terminate the franchise had been—for purposes of the
    Code—futile. Accordingly, the agreement remained in full force and effect. A
    manufacturer, however, can be compelled to repurchase inventory only after a
    franchise has been terminated. In other words, a mandatory repurchase cannot occur
    without a termination. And since Liberty, as a matter of law, had not terminated the
    franchise, it was left to [BGMH] to satisfy the condition precedent to Liberty’s
    mandatory repurchase obligation.
    Accordingly, it was [BGMH’s] December 21 demand that Liberty repurchase his
    inventory that—for purposes of the Code—effectively terminated the franchise
    agreement. In other words, the dealer in this case, not the manufacturer, terminated
    the franchise.
    In addition, the Board’s constructions of the termination provisions of the occupations
    code and the motor vehicle code, in which the Board concluded that termination attempts that do not
    satisfy all the statutory requirements are merely ineffective, are reasonable and do not contradict the
    plain meaning of either statute. Accordingly, the Board’s construction is entitled to serious
    29
    consideration. 
    Moore, 845 S.W.2d at 823
    . Liberty’s actions did not effectively terminate the
    franchise agreement, either lawfully or unlawfully.10 Therefore, we uphold the Board’s conclusion
    that BGMH terminated the agreement and overrule BGMH’s second issue on appeal.11
    Liberty timely repurchased the inventory from BGMH
    In its fourth and fifth issues on appeal, BGMH asserts that Liberty did not repurchase
    the inventory in a timely manner and that it is entitled to damages. Section 2301.465(c) of the
    occupations code requires that a manufacturer repurchase, at dealer cost, all the dealer’s inventory
    that has 6,000 miles or less within 60 days after the termination date of a franchise agreement or at
    the time the dealer and any lienholder proffer good title “before the time required for payment.” Tex.
    10
    We do not agree with BGMH’s characterization of the actions of the Board as forcing
    dealers who receive an ineffective termination notice to either (1) seek post-termination remedies
    or (2) to treat the franchise agreement as in force and sue the manufacturer for each breach. A dealer
    could file a protest of termination with the Board. Nor do we agree with BGMH’s assertion that the
    Board’s interpretation of Liberty’s non-renewal letter as an ineffective termination notice will
    prevent all DTPA-type actions against manufacturers for unlawful acts. There is no indication that
    dealers in a franchise agreement will be unable to sue manufacturers for violations of the occupations
    code. See, e.g., Tex. Occ. Code Ann. § 2301.465 (West 2004) (holding manufacturer liable for
    damages if it does not repurchase dealer’s inventory after franchise agreement terminated).
    11
    BGMH further asserts that any specific grounds Liberty could have given for terminating
    the agreement would not have amounted to good cause. BGMH insists that the sole reason for
    termination that Liberty’s president testified to—the desire for market penetration—does not, by
    definition, constitute good cause to terminate a franchise agreement under the motor vehicle code.
    See Tex. Occ. Code Ann. § 2301.455(b) (West 2004). At the administrative hearing, when
    Konigseder was asked whether Liberty desired to terminate the franchise agreement because of a
    desire for market penetration in Florida, he stated that they wanted their customers to have service
    and the ability to buy a coach in Florida. Eventually, Konigseder admitted that Liberty desired to
    terminate the agreement because of a desire for market penetration.
    However, because we have concluded that there is substantial evidence to support the
    Board’s conclusion that BGMH terminated the franchise agreement, we need not address Liberty’s
    third issue claiming Liberty did not have good cause to terminate the agreement.
    30
    Occ. Code Ann. § 2301.465(b), (c). If a manufacturer does not pay the dealer within the time
    required, then the manufacturer is liable for the following:
    (1) the dealer cost, fair market value, or current price of the inventory, whichever
    amount is highest;
    (2) interest on the amount due . . . ; and
    (3) reasonable attorney’s fees and costs.
    
    Id. § 2301.465(g).
    When the legislature enacts a statute, it is presumed the legislature intended a just and
    fair result. Tex. Gov’t Code Ann. § 311.021(3) (West 2005). In construing a statute, courts should
    consider both the objects the statute was implemented to attain and the consequences of a particular
    result. 
    Id. § 311.023(1),
    (5) (West 2005); Helena Chem. Co. v. Wilkins, 
    47 S.W.3d 486
    , 493 (Tex.
    2001) (even when statute unambiguous, may consider other factors, including objects to be attained
    and consequences, when determining legislative intent). A statute should not be construed in a way
    that leads to absurd conclusions when there is a more reasonable interpretation. Villareal v. San
    Antonio Truck & Equip., 
    994 S.W.2d 628
    , 632 (Tex. 1999). Statutes that impose penalties are
    strictly construed, and a person who seeks to recover a penalty under the statute must bring himself
    within the terms of the statute. See Brown v. De La Cruz, 
    156 S.W.3d 560
    , 564 (Tex. 2004).
    BGMH asserts that it (the dealer) and the lienholder proffered good title to the
    inventory on December 21, 2001, in the following letter sent to Liberty:
    [D]emand is hereby made that Liberty Coach repurchase immediately from BGMH
    Motor Homes, Inc. at its cost the new untitled coaches located in Lewisville, Texas,
    31
    described in the attached chart. The total repurchase price is $7,010,439.00. BGMH
    Motor Homes, on its own behalf and on behalf of the lienholder, Volvo Commercial
    Finance L.L.C. The Americas, hereby proffers good title to such vehicles.
    After receiving the alleged proffer of good title, Liberty declined to repurchase the
    inventory and, in a reply letter, stated that any obligations between the parties would be resolved in
    the Tennessee lawsuit filed by BGMH. However, Liberty did repurchase the inventory on January
    23, 2002, for the amount requested, after BGMH filed suit against Liberty in Denton County
    alleging, among other things, that Liberty had refused to repurchase the inventory after proffer of
    good title.
    BGMH asserts that the repurchase was untimely because BGMH proffered good title
    to the coaches and, therefore, Liberty did not have 60 days to repurchase the inventory. BGMH
    urges that proffering good title means to “offer to deliver the appropriate title documents upon
    payment, not to unilaterally relinquish the title documents in advance of receiving payment for the
    vehicles.” Because Liberty did not immediately repurchase the inventory when BGMH allegedly
    proffered good title to the inventory or shortly afterwards, BGMH insists the repurchase was
    untimely. As a result, BGMH asserts that it is entitled to a finding of fact and conclusion of law that
    Liberty is liable to BGMH for the greater of the statutory remedies listed in section 2301.465(g) of
    the occupations code: dealer cost, fair market value, or the current price of the inventory. See Tex.
    Occ. Code Ann. § 2301.465(g).
    However, the Board concluded that Liberty repurchased all the inventory in a timely
    fashion. Liberty repurchased the inventory within 33 days after receiving the request, which is
    within the 60 day time period that was triggered by BGMH’s December 21 termination of the
    32
    franchise, for the full amount requested. Further, Liberty claims that, by purchasing all the coaches,
    it went beyond what was required by statute or by the franchise agreement, to the benefit of BGMH.
    Two of the coaches were delivered to Liberty with over 6,000 miles even though the occupations
    code requires repurchase only for vehicles with less than 6,000 miles.12 See 
    id. § 2301.465(b)(1).
    In addition, the letter containing BGMH’s alleged proffer of good title did not
    contain, nor were there any documents attached that contained, language or evidence that BGMH
    had the authority to act on behalf of the alleged lienholder or that Volvo was in fact the lienholder.
    Rather, the letter states that the author and his firm represent BGMH, not Volvo. Furthermore, no
    title documents were attached to the letter. On the contrary, the letter states that BGMH would
    deliver the title documents only after receiving a payment of $7,010,439 from Liberty.
    The statement “[BGMH,] on its own behalf and on behalf of the lienholder, Volvo
    . . .” on its own does not amount to a proffer of good title satisfying a strict construction of section
    2301.465(g) of the occupations code to justify the imposition of stiff penalties after Liberty has
    already paid BGMH for the inventory in question. See 
    Brown, 156 S.W.3d at 564
    (requiring strict
    construction of statute imposing penalty); see Black’s Law Dictionary 1226 (7th ed. 1991) (proffer
    means “[t]o offer or tender (something, esp. evidence) for immediate acceptance.”). The Board’s
    conclusion that the inventory was timely repurchased is supported by substantial evidence and is a
    reasonable interpretation of the statute it is entrusted to enforce. 
    Moore, 845 S.W.2d at 823
    .13
    12
    When the Board’s enforcement division discovered that Liberty had repurchased its
    inventory, it closed its file on the matter.
    13
    Even assuming that BGMH’s letter proffered good title to the inventory from both BGMH
    and the alleged lienholder, construing the statute to require Liberty to instantaneously pay $7,010,439
    to BGMH would lead to absurd results. Under section 2301.453(c) of the occupations code, a
    33
    Therefore, we affirm the Board’s conclusion that Liberty timely repurchased BGMH’s inventory.
    Because we are affirming the Board’s conclusion, BGMH is not entitled to the statutory penalties
    it was seeking. Accordingly, we overrule BGMH’s fourth and fifth issues on appeal.
    The Board did not err in concluding that BGMH stood in pari delicto with Liberty
    In its sixth issue on appeal, BGMH asserts that, although there is evidence that
    Liberty engaged in unfair dealing and bad faith in its handling of coaches 512, 515, and 516, there
    manufacturer, distributor, or representative is required to provide notice of a franchise agreement
    termination. See Tex. Occ. Code Ann. § 2301.453(c). With certain exceptions, notice must be given
    to the dealer at least 60 days before the termination. See 
    id. However, the
    code does not specifically
    mention any notice requirement for a dealer terminating the franchise agreement. The statutes in
    question seem to be designed to protect a dealer from a manufacturer’s termination but do not
    address the situation of a dealer terminating a franchise agreement.
    In addition, section 2301.465 of the occupations code requires a manufacturer to repurchase
    a dealer’s inventory after termination of a franchise agreement no later than the 60th day after the
    franchise is terminated. 
    Id. § 2301.465.
    Further, section 2301.465(g) subjects a manufacturer to
    penalties if the manufacturer does not repurchase the inventory within 60 days or at an earlier time
    if the dealer and any lienholders proffer good title to the inventory. 
    Id. § 2301.465(g).
    Allowing dealers to terminate a franchise agreement without notice of termination and also
    requiring immediate repurchasing of the inventory would seem contradictory to the purpose of the
    statute “to ensure a sound system of distributing and selling motor vehicles” and “to prevent fraud,
    unfair practices, discrimination, impositions, or other abuse . . . .” 
    Id. § 2301.001
    (West 2004); see
    Tex. Gov’t Code Ann. §§ 311.021(3), .023(1), (5) (West 2005); Villareal v. San Antonio Truck &
    Equip., 
    994 S.W.2d 628
    , 632 (Tex. 1999) (language not interpreted in way leading to absurd
    conclusions if another more reasonable interpretation available).
    Because the Board is charged with enforcing the provisions of the occupations code dealing
    with franchise agreements and because the Board’s interpretation of the repurchase requirement for
    when a dealer terminates an agreement does not contradict the plain meaning of any statute, the
    Board’s construction is entitled to serious consideration. Tarrant Appraisal Dist. v. Moore, 
    845 S.W.2d 820
    , 823 (Tex. 1993). Accordingly, the Board’s conclusion that a manufacturer’s repurchase
    of inventory within 33 days of a dealer’s termination, even with an alleged proffer of title, is timely
    is a reasonable interpretation of the occupations code.
    34
    is no evidence that BGMH was equally at fault. First, BGMH asserts that the concept of unclean
    hands or in pari delicto is not mentioned as a defense to a manufacturer’s violation of the duty of
    good faith and fair dealing under the occupations code. Consequently, BGMH insists that the Board
    erred by comparing the fault of the two parties and by concluding that neither party was without fault
    or wanted to continue the relationship. BGMH also contends these determinations go beyond the
    Board’s authority to resolve violations of the occupations code. BGMH further asserts that, even
    if the doctrine applies as a defense to violations of the duty of good faith and fair dealing, the
    doctrine would not apply to the facts in this case. Specifically, BGMH asserts that the conduct
    allegedly constituting its bad faith occurred months before Liberty’s bad faith conduct, had no direct
    connection with Liberty’s bad faith conduct, and, therefore, cannot form the basis of an unclean
    hands determination. 1st Coppell Bank v. Smith, 
    742 S.W.2d 454
    , 464 (Tex. App.—Dallas 1987,
    no writ) (“Conduct with regard to a separate transaction will not be held to constitute unclean
    hands.”).
    BGMH asserts that, even if it were true that BGMH misled Konigseder about whether
    it had already decided to leave Florida, an individual cannot be induced into signing a franchise
    agreement based on such a statement. Further, BGMH asserts that even if Gregg’s statement was
    improper, the statement had no connection to Liberty’s handling of coaches 512, 515, and 516
    months later.
    We disagree that the Board should not have considered BGMH’s actions when
    determining whether to impose a penalty upon Liberty. The occupations code imposes a duty to act
    in good faith on both dealers and manufacturers. Tex. Occ. Code Ann. § 2301.478 (b). Determining
    35
    whether a party acts in good faith entails an equitable evaluation of the behaviors in question, which
    the Board made in this case. BGMH was under the same responsibility to act in good faith as
    Liberty. It was, therefore, appropriate for the Board to consider BGMH’s conduct when determining
    if Liberty violated the duty of good faith and fair dealing.
    Further, when determining what amount, if any, to impose as a penalty for a violation
    of the occupations code, one of the factors the Board is required to consider is “any other matter
    justice may require.” 
    Id. § 2301.801(b)(6).
    This factor is sufficiently broad enough to include the
    bad faith conduct of another involved party. Based on the conduct of both parties, the Board held
    they were equally at fault in the deterioration of the franchise relationship and assessed no civil
    penalty.
    Contrary to BGMH’s assertions, the alleged actions of bad faith committed by BGMH
    are not separate, collateral transactions having no relationship to Liberty’s later refusal to turn over
    coach 516. The false statement that induced Liberty to enter the 2001 agreement was an integral
    component of the demise of the business relationship between BGMH and Liberty.
    For the reasons previously stated, we hold that the Board properly considered
    BGMH’s actions when determining whether to impose a penalty against Liberty based on BGMH’s
    bad faith claim.
    The Board’s determination that no civil penalty should be assessed against Liberty
    because both parties stand in pari delicto is supported by substantial evidence. BGMH’s conduct
    during the deterioration of the franchise agreement supports a finding of bad faith. First, the Board
    concluded, based on the long business relationship between the two parties, that Gregg knew that
    36
    the Florida market was very important to Liberty and that Liberty would not have entered into the
    new franchise agreement with BGMH if it knew BGMH had withdrawn from Florida. BGMH had
    already sold its Florida dealership by the time Gregg told Liberty he was unsure about his plans for
    his Florida dealership and by the time Liberty agreed to enter into the 2001 franchise agreement. In
    addition, BGMH, soon after selling its dealership, surrendered its Florida dealer’s license. Rather
    than keeping its Florida dealership open until April 2001, which was permissible under the sales
    agreement with National RV, BGMH closed its facilities on February 8, 2001. After BGMH closed
    its business in Florida and after having given up any “present business” in Florida, it attempted to
    use the non-compete provision in the franchise agreement to prevent Liberty from opening a Florida
    dealership. Finally, according to Liberty, BGMH ignored Liberty’s repeated attempts to contact
    BGMH about purchasing BGMH’s inventory.
    Because we hold that the Board correctly considered BGMH’s own bad faith conduct
    when determining whether to impose a penalty on Liberty and because we hold that the Board’s
    conclusion that BGMH stood in pari delicto with Liberty was supported by substantial evidence, we
    overrule BGMH’s sixth issue on appeal.
    The court has jurisdiction over Liberty’s cross-appeal
    In a motion to dismiss, BGMH also asserts that Liberty’s cross-appeal must be
    dismissed because this Court lacks jurisdiction. BGMH contends that this Court lacks jurisdiction
    because Liberty voluntarily paid the $1,000 civil penalty assessed against it before perfecting its
    appeal and that its appeal is therefore moot. The civil penalty was to be paid “within 30 days of the
    date on which [the Board’s] order becomes final.” Liberty paid the civil penalty before it filed a
    37
    petition for judicial review in the district court. See Highland Church of Christ v. Powell, 
    640 S.W.2d 235
    , 236 (Tex. 1982) (if judgment debtor pays judgment against him voluntarily, “the cause
    becomes moot”). If the Court decides not to dismiss Liberty’s cross-appeal, BGMH urges this Court
    to remand Liberty’s case to the district court to obtain relevant evidence to the jurisdictional issue
    BGMH raises. See Tex. Occ. Code Ann. § 2301.753 (West 2004) (appeal in court of appeals subject
    to remand to district court with instructions from court of appeals).
    Alternatively, BGMH insists Liberty’s cross-appeal must be dismissed because
    Liberty lacks capacity to perfect an appeal. Liberty is an Illinois corporation that has conducted
    business in Texas but has no certificate of authority to do business. Thus, BGMH asserts article 8.18
    of the Texas Business Corporation Act precludes Liberty from maintaining an appeal in the Travis
    County District Court and from removing it to this Court. This suit arises from business transactions
    in Texas and article 8.18 of the corporation act prohibits a corporation without a certificate of
    authority from maintaining a suit in Texas. Texas Business Corporations Act, 54th Leg., R.S., ch.
    64, art. 8.18, 1955 Tex. Gen. Laws 239, 301.
    We disagree. When Liberty paid the $1,000 civil penalty, it wrote a cover letter to
    the Board indicating its intent to appeal the order of the Board. Because Liberty indicated its desire
    to appeal the decision of the Board when paying the penalty, Liberty’s appeal was not rendered moot.
    Miga v. Jensen, 
    96 S.W.3d 207
    , 211-12 (Tex. 2002) (“payment on a judgment will not moot an
    appeal if the judgment debtor clearly expresses an intent that he intends to exercise his right of
    appeal and appellate relief is not futile”; because payment was coupled with express intent to appeal,
    right to contest judgment not waived).
    38
    In addition, article 8.18 of the business corporation act does not prohibit a foreign
    corporation from defending itself in suits brought against them in Texas. Texas Business
    Corporations Act, 54th Leg., R.S., ch. 64, art. 8.18(B), 1955 Tex. Gen. Laws 239, 301 (allowing
    foreign corporations to defend actions against them in Texas); see State v. Cook United, Inc., 
    463 S.W.2d 509
    , 515-16 (Tex. Civ. App.—Fort Worth 1971) (cross-action by foreign corporation
    without certificate of authority permissible under article 8.18(B) because defensive in nature),
    modified on other grounds, 
    469 S.W.2d 709
    (Tex. 1971). BGMH initiated this suit against Liberty
    in Denton County, Texas.
    Even assuming that article 8.18(A) of the corporation act bars Liberty’s cross-appeal,
    section 2301.751(a) of the occupations code allows any “party to a proceeding affected by a final
    order . . . of the [B]oard . . . [to] seek judicial review of the action under the substantial evidence rule
    in [Travis County district court or this Court].” Tex. Occ. Code Ann. § 2301.751(a). Section
    2301.751 is a special grant of jurisdiction for an appeal from a Board proceeding, and, therefore,
    controls over the general bar listed in article 8.18(A) of the corporation act. See Tex. Gov’t Code
    Ann. § 311.026(b) (West 2005) (code construction act provides that, where there is conflict between
    two provisions, special provision controls over general provision unless general enacted later and
    manifests intention that general prevails). Liberty is a party affected by the final order of the Board,
    and, therefore, it may seek review in the district court and in this Court.
    Accordingly, we overrule BGMH’s motion to dismiss and hold that this Court has
    jurisdiction to hear Liberty’s appeal, that Liberty has the capacity to seek appellate review of the
    39
    Board’s decision as an affected party, and that the case need not be remanded for evidentiary
    purposes.
    BGMH’s Complaint was not Time-barred
    Now that we have addressed BGMH’s complaints on appeal, we turn to Liberty’s
    claims. In its first issue, Liberty asserts that BGMH’s formal complaint was not filed with the Board
    within the time required by the occupations code and is, therefore, time-barred. Under section
    2301.453(e)(1) of the occupations code, a franchise dealer may file a protest with the Board
    regarding the termination of a franchise agreement within 60 days after receiving notice of the
    termination or within the time specified in the notice of termination, whichever time period is longer.
    Tex. Occ. Code Ann. § 2301.453(e)(1); Ford Motor Co. v. Motor Vehicle Bd. of Tex. Dep’t of
    Transp., 
    21 S.W.3d 744
    , 755 (Tex. App.—Austin 2000, pet. denied).
    Liberty sent the non-renewal letter to BGMH on July 30, 2001. BGMH received the
    letter on July 31, 2001, but did not file a complaint with the Board until August 2002, more than a
    year later. Liberty insists this was too late. Further, Liberty argues that, even if the 2001 agreement
    was not terminated until December 13, 2001, when BGMH insisted Liberty repurchase its inventory,
    BGMH’s complaint was still untimely because it was not filed within 60 days of December 13, 2001.
    Alternatively, Liberty asserts that, even if the franchise did not terminate until January 31, 2002, as
    specified in Liberty’s termination letter, the complaint was still untimely because it was not filed
    within 60 days after January 31, 2002. Consequently, Liberty asserts that BGMH’s attempt to
    40
    enforce violations of the occupation code relating to the required notice in a franchise termination
    was time-barred.
    However, the time periods listed in section 2301.453(e) do not apply to this case
    because BGMH’s complaint was not a protest to the termination of a franchise agreement. See Tex.
    Occ. Code Ann. § 2301.453(e). Although the Board concluded BGMH’s demand for repurchase
    terminated the franchise, the demand invoked the winding-up provisions of the occupations code,
    which require a manufacturer to repurchase inventory from a dealer after termination of a franchise
    agreement, not after a termination request.
    The complaint that culminated in the order under review in this case was part of a
    Subaru hybrid-resolution process, not a protest of termination. The complaint was triggered by
    BGMH filing suit in Denton County, seeking declaratory relief regarding alleged violations of the
    occupations code. Subaru, 
    84 S.W.3d 212
    . Section 2301.453(e), which is the statute cited by
    Liberty as barring BGMH’s complaint, is not a statute of limitations concerning the hybrid claims
    resolution process. Therefore, the 60-day time-limitation is inapplicable.
    The statute of limitations governing this case is found in section 2301.7025 of the
    occupations code. Section 2301.7025 establishes a four-year statute of limitations for a license
    holder to file an action with the Board unless an alternative time period is specified by the
    occupations code. Tex. Occ. Code Ann. § 2301.7025 (West 2004). BGMH’s complaint was filed
    within the four-year statute of limitations and is, accordingly, not time-barred. Therefore, we
    overrule Liberty’s first issue on appeal.
    41
    The Board Properly Assessed a Penalty Against Liberty for Failing to use the Statutorily-
    mandated Termination Language
    In its second issue on appeal, Liberty insists the Board erred in imposing a penalty
    against Liberty for not including statutorily required language in its July 30, 2001 non-renewal letter.
    Section 2301.453 of the occupations code requires the inclusion of a notice to dealer proviso in
    termination documents. 
    Id. § 2301.453(c)(2).
    Because Liberty did not use the required language,
    the Board issued a $1,000 penalty against Liberty.
    Konigseder testified that the statutory language was not included in the letter because
    he did not believe the events leading up to termination of the agreement qualified as a Texas dispute
    and because all of the correspondence between BGMH and Liberty had gone through Tennessee, not
    Texas. Therefore, Liberty did not believe it was necessary to include the termination language
    imposed by Texas law. Further, Liberty contends that section 2301.453(c) does not apply to this
    case. Rather, Liberty insists that this case is governed by section 2301.453(d).
    When describing the termination requirements in section 2301.453(c), the first
    sentence of subsection (c) states “[e]xcept as provided in [s]ubsection (d) . . . .” 
    Id. § 2301.453(c).
    Section 2301.453(d) specifies that if a dealer fails to conduct its sales and service operations for
    seven or more consecutive business days, then a manufacturer may provide a notice of termination
    of the franchise agreement to the dealer fifteen days before the date of termination rather than the
    sixty days specified in section 2301.453(c). 
    Id. § 2301.453(d).
    In other words, if a dealer abandons
    its facility, there is a shorter termination period. However, section 2301.453(d) does not specify
    which, if any, of the requirements for termination specified in section 2301.453(c) must be provided
    in this shortened notice termination.
    42
    Liberty avers that, because BGMH ceased doing business in Florida in March 2001
    after cancelling its license, BGMH failed to conduct its operations during customary business hours
    for seven consecutive business days while the 2001 franchise agreement was in effect.
    Consequently, Liberty asserts it was free to terminate with 15 days’ notice and was not required to
    include any specific language in the termination notice, serve the termination notice in any specific
    manner, or serve the termination notice on the Board.
    We disagree. The Board argues that section 2301.453(d) does not apply to the facts
    in this case. Section 2301.453(d) applies when a “licensed dealer fails to conduct its customary sales
    and service operations.” 
    Id. The phrase
    “licensed dealer” does not appear in subsection (c).
    Consequently, the Board insists that subsection (d) does not apply in this case because the Board did
    not license BGMH to engage in business in Florida, nor has BGMH abandoned any of its Texas
    dealerships, for which BGMH obtained a license from the Board. Therefore, the Board contends that
    all of the requirements listed in subsection (c) for termination needed to be complied with.
    Alternatively, the Board asserts that section 2301.453(d) does not eliminate the
    language requirement set out in section 2301.453(c). Even adopting Liberty’s assertion that
    abandonment of a dealership qualifies as good cause to terminate a franchise agreement with a
    shorter termination time period, it does not necessarily follow that all the requirements listed in
    subsection (c) need not be satisfied. The notice to dealer language listed in subsection (c) performs
    a function that is independent of the time period for termination. The notice informs the dealer of
    its right to protest. The Board argues that the right to protest a termination is as important under a
    subsection (d) termination as it is under a subsection (c) termination. The Board suggests that a
    43
    dealer who abandons its dealership may avoid the application of sanctions of the occupations code
    by showing that the abandonment was the result of (1) an act of God, (2) a work stoppage or delay
    because of a strike, (3) an order given by the Board, or (4) another cause beyond the control of the
    dealer. See 
    id. The Board’s
    interpretation of the occupations code, which it is charged with
    enforcing, is reasonable and does not contradict the plain meaning of the statute; therefore, the
    agency’s interpretation is entitled to serious consideration. 
    Moore, 845 S.W.2d at 823
    . Accordingly,
    we affirm the Board’s imposition of a $1,000 fine against Liberty—one-tenth of the maximum fine
    allowable—for its failure to provide notice of termination with the language required by the
    occupations code. See Tex. Occ. Code Ann. § 2301.801 (West 2004) (imposing maximum of
    $10,000 per violation). We therefore overrule Liberty’s second issue on appeal.
    Liberty Breached the Duty of Good Faith and Fair Dealing
    In its third issue, Liberty asserts that there is no evidence to support the Board’s
    conclusion that Liberty engaged in bad faith conduct. Although generally there is no implied duty
    to engage in good faith and fair dealing under Texas contract law, see, e.g., English v. Fischer, 
    660 S.W.2d 521
    , 522 (Tex. 1983), section 2301.478(b) of the occupations code imposes a duty of good
    faith and fair dealing between two parties to a motor vehicle franchise agreement. Tex. Occ. Code
    Ann. § 2301.478(b) (“Each party to a franchise owes to the other party a duty of good faith and fair
    dealing that is actionable in tort.”).
    Generally, a party does not act in bad faith if its actions are permitted under the
    contract. Cf. Amoco Prod. Co. v. Texas Meridian Res. Exploration, Inc., 
    180 F.3d 664
    , 669-70 (5th
    44
    Cir. 1960) (court concluded Amoco’s conduct within contractual rights and therefore no “issue of
    material fact concerning Amoco’s good faith”); see also National Labor Relations Bd. v. Cummer-
    Graham Co., 
    279 F.2d 757
    , 760 (5th Cir. 1960) (if party had legal right to insist upon terms of its
    proposal, then exercise of right is not evidence of bad faith).
    In its order, the Board listed the following evidence of Liberty’s bad faith toward
    BGMH:
    November 26 [2001]. Liberty notifies the dealership that “a recapitulation of
    receivables and payables” showed that [BGMH] owes Liberty $133,414.19 for
    “service work and other items”. Liberty demands immediate payment—a marked
    change in the course of dealing—and threatens curtailment of new product until the
    amount is paid.14
    November 28. [BGMH] tenders two checks. One, in the amount of $104,284.29 is
    payable directly to Liberty. The second, for $29,129.90, is to be held in trust by
    Liberty’s law firm pending a reconciliation of accounts.
    November 29. Liberty denies that the lesser amount is in dispute and additionally
    demands payment in full for coaches #512, #515 and #516, which are ready for
    delivery. [BGMH,] however, has not received certificates of origin from Liberty on
    coaches 512 and 515. Without these documents, [BGMH’s] floorplan lender will not
    fund the purchases.
    December 4. With documentation complete and funding available to purchase coach
    516, [BGMH] requests delivery. Liberty refuses to deliver 516 because coaches 512
    and 515 have not been paid for. [BGMH] loses the sale on 516.
    14
    The Board concluded that this behavior was a marked change in the course of dealing
    because, as BGMH’s attorney testified, Liberty previously had sent its records to BGMH’s chief
    financial officer, who would then reconcile the records against the dealership records. After the
    records were reconciled, checks were exchanged, and the accounts were settled. This reconciliation
    was done about once a year.
    45
    December 10. Liberty requests release of the $29,129.90 check and again demands
    payment in full for coaches 512 and 515. The deadline for purchase is set for “the
    close of business on December 12, 2001.”
    (Footnotes omitted.)
    Liberty insists that the relationship between the two parties had deteriorated to such
    a degree that it had to demand immediate payment on November 26, 2001, in order to protect its own
    interests. It urges that the actions the Board found to constitute statutory bad faith were instead
    commercially reasonable attempts to mitigate the damages caused by BGMH’s misconduct. See,
    e.g., Gunn Infiniti, Inc. v. O’Byrne, 
    996 S.W.2d 854
    , 857 (Tex. 1999) (Texas law requires claimant
    to mitigate damages if can be done with reasonable amount of exertion). Additionally, Liberty
    insists that it engaged in those actions only after it was clear BGMH was attempting to prevent
    Liberty from taking reasonable efforts to protect its customer base and market presence in Florida.
    In support of this assertion, Liberty highlights the history between the two parties in
    which BGMH had previously issued a hot check to Liberty15 and misled Liberty about whether it had
    plans to close its Florida dealership. Liberty also points to the provision in the franchise agreement
    that obligated the parties to settle warranty and parts accounts on a 30-day basis and notes that
    Liberty’s demand for payment was made over 30 days after BGMH had lapsed on its obligations to
    pay on warranty and parts accounts. Based on the contract provision and the fact that payment was
    past due, Liberty insists it was not bad faith to demand payment for the amount due.
    15
    In 1991, BGMH issued a check for more than half-a-million dollars to pay for one of
    Liberty’s coaches. However, Gregg called Liberty and stated that the check was no good. Rather
    than preventing the sale of the coach, Liberty agreed to allow BGMH to pay for the coach later.
    Liberty was paid three weeks later.
    46
    Regarding coaches 512 and 515, Liberty insists that BGMH was obligated under the
    terms of the franchise agreement to purchase those coaches, and, therefore, it was not bad faith on
    Liberty’s part to insist that BGMH purchase the coaches. Under the franchise agreement, BGMH
    was required to purchase 100% of the coaches Liberty produced. However, BGMH could give
    written notice to Liberty that it wanted to limit its purchase requirement to certain coaches or a
    certain number of coaches. If BGMH did provide such notice, it was still required to purchase “up
    to five (5) of the then unfinished units in [Liberty’s] production facility at the time [BGMH] gives
    such notice. These five (5) units will be completed and delivered in the normal course of business
    . . . .” Based on this contract language, Liberty insists that, even if BGMH’s refusal to purchase
    coaches 512 and 515 could be construed as written notice limiting the number of coaches to be
    purchased, BGMH would still be required to purchase 5 units in the normal course of business, of
    which coaches 512 and 515 would be two.
    Liberty further claims that delivering coaches 512 and 515 to its Florida dealership
    was not an act committed with bad faith because, as stated by Konigseder in his deposition, the
    coaches were delivered to Florida for storage purposes only and were not offered for sale from
    Liberty’s Florida facility. In addition, Liberty insists that if it had sold the coaches on its own,
    Liberty would have paid BGMH the commission it was entitled to under the 2001 agreement.
    Similarly, Liberty insists that there is no evidence that it caused BGMH to lose the sale for coach
    516.
    However, the Board’s determinations were based on more than Liberty’s attempts to
    demand payment owed by BGMH. Although Liberty claims that it was only asking BGMH to pay
    47
    amounts “due and owing” as a commercially reasonable and self-protective measure, Liberty’s
    delivering coaches to its own dealership rather than to BGMH was not contemplated under the terms
    of the franchise agreement. Under the terms of the franchise agreement, BGMH was supposed to
    receive all coaches produced and was supposed to receive a commission on those occasions when
    a coach was delivered directly to a customer. Liberty delivering the coaches to its own dealership
    was not an option contemplated under the terms of the agreement.
    In delivering these coaches, Liberty did not follow its usual practice of providing
    BGMH with an invoice and certificate of origin, which BGMH’s lender required to complete a
    purchase. Further, Liberty conditioned its delivery of coach 516, for which BGMH had a purchaser,
    on BGMH paying for coaches 512 and 515, which the Board characterized as “holding 516 hostage
    and killing the sale.”
    The Board’s decision that Liberty violated the duty of good faith and fair dealing is
    supported by substantial evidence. Accordingly, we overrule Liberty’s third issue on appeal.
    BGMH’s Actions did not Nullify the Franchise Agreement
    In its fourth issue, Liberty asserts that, because BGMH fraudulently induced Liberty
    to enter the 2001 franchise agreement, there is no valid franchise agreement that can be enforced
    against Liberty, and, therefore, Liberty cannot have committed any franchise agreement violations.
    As a result of the alleged fraudulent inducement, Liberty insists the 2001 franchise agreement never
    existed or was a nullity. See Polar Bear Ice Cream Co., Inc., v. Earhart, 
    603 S.W.2d 388
    , 389-90
    (Tex. Civ. App.—Waco 1980, writ dism’d w.o.j.) (fraud in inducement fatal to contract).
    Consequently, Liberty contends that the Board’s adoption of the findings and conclusions presuming
    48
    the existence of the 2001 agreement, including the imposition of a civil penalty on Liberty, is
    reversible error and urges this Court to hold that the Board should have concluded Liberty committed
    no statutory violations.
    Alternatively, Liberty contends that BGMH materially breached or repudiated the
    2001 franchise agreement by failing to maintain a Florida dealership and by insisting Liberty
    repurchase its inventory. In either case, Liberty insists it was excused from any further performance
    under the agreement and insists the occupations code no longer applied. See, e.g., Hernandez v. Gulf
    Group Lloyds, 
    875 S.W.2d 691
    , 692 (Tex. 1994) (material breach by one party to contract excuses
    other party’s performance); Glass v. Anderson, 
    596 S.W.2d 507
    , 513 (Tex. 1980) (one party’s
    repudiation after time for performance excuses other party from contractual obligations).
    The Board has the responsibility of regulating the distribution, sale, and leasing of
    motor vehicles. Tex. Occ. Code Ann. § 2301.151(a). In fulfilling this responsibility, part of the
    Board’s function is to determine whether any statutorily prohibited behaviors or other occupation
    code violations occurred, which is what the Board did in this case.16 The Board did not find that the
    franchise agreement between the parties did not exist or was a nullity, nor did the Board conclude
    the franchise agreement was fraudulently induced. Even after Liberty complained about the absence
    of a finding that the contract was induced by fraud, the Board adopted the proposal for decision in
    its entirety without adding any finding that the franchise agreement was induced by fraud.
    16
    It is worth noting that the occupations code makes certain behaviors statutory violations
    “notwithstanding the terms of any franchise.” See Tex. Occ. Code Ann. §§ 2301.453-.455 (West
    2004).
    49
    Even assuming that BGMH fraudulently induced Liberty into signing the 2001
    franchise agreement, a contract induced by fraud is voidable, not void, and will be avoided only if
    the complaining party proves it has the right to avoid the contract. Swain v. Wiley College, 
    74 S.W.3d 143
    , 146 (Tex. App.—Texarkana 2002, no pet.). Therefore, the 2001 franchise agreement
    would remain in effect until Liberty obtained a judicial declaration that the contract was void.
    Liberty did not obtain this declaration, so the franchise agreement remained in effect.
    Further, the Board did not conclude that BGMH materially breached the franchise
    agreement or repudiated the agreement by not having a Florida dealership. Although the franchise
    agreement mentioned BGMH’s Tennessee and Texas dealerships, it did not specifically mention a
    Florida dealership or impose an obligation upon BGMH to keep a Florida dealership open.
    Rather than concluding that BGMH’s demand that Liberty repurchase its inventory
    breached or repudiated the franchise agreement, the Board concluded that BGMH’s demand
    terminated the agreement, which we previously held was reasonable and did not contradict any of
    the statutes the Board was charged with enforcing. Accordingly, we hold that there was a valid
    franchise agreement in existence between BGMH and Liberty. Because there was a valid franchise
    agreement between Liberty and BGMH and because the Board has the authority to regulate motor
    vehicle franchise agreements, the Board properly considered whether Liberty’s actions violated
    provisions of the occupations code. Therefore, we overrule Liberty’s fourth issue on appeal.
    The Board’s Order did not Exceed its Authority
    In its final issue, Liberty contends that this case should be remanded to the Board with
    instructions that the scope of the Board’s final order, including its Findings of Fact and Conclusions
    50
    of Law, is limited to Texas. Liberty argues that the 2001 franchise agreement, like its predecessor,
    was a national franchise agreement, and, therefore, the Board’s conclusion that Liberty’s July 30,
    2001 non-renewal letter did not terminate the franchise agreement because it did not contain the
    statutorily required language is too broad. Liberty insists that, because the Board’s conclusion is not
    limited in scope to Texas, it is beyond the Board’s authority.
    In addition to the conclusion that the non-renewal agreement did not terminate the
    agreement, the Board concluded that BGMH could have filed a complaint with the Board that would
    have led to a statutory stay keeping the 2001 franchise agreement in effect until the Board ruled on
    the complaint. Tex. Occ. Code Ann. §§ 2301.453(e), (f)(3), .803. Liberty insists the Board was not
    sensitive to the national implications of its decision because the Board’s decision could have
    obligated Liberty to the franchise agreement outside Texas even though Liberty had acted within its
    contractual rights to terminate the agreement.
    We do not agree with Liberty. Motor vehicle dealers derive the authority to engage
    in business in Texas from franchise agreements with manufacturers and from licenses the Board
    issues regarding each dealership’s location. Cf. 
    id. § 2301.257.
    The franchise agreement between
    Liberty and BGMH involved a Texas dealership and a dealer licensed by the state of Texas. The
    Board had the authority to determine that Liberty’s non-renewal letter did not satisfy the occupation
    code’s requirements for termination of a franchise agreement involving a licensed Texas dealer. The
    legislature granted the Board fact-finding responsibilities for alleged violations of the occupations
    code. 
    Subaru, 84 S.W.3d at 224-25
    .
    51
    Further, Liberty’s argument that the Board’s conclusion that BGMH could have kept
    the franchise agreement in effect by filing a protest is too broad and has national implications is
    founded on an event that did not occur: BGMH did not protest the termination of its franchise
    agreement. Tex. Occ. Code Ann. § 2301.453(e). The franchise relationship is over, and we will not
    speculate about the possible implications of an action BGMH did not undertake. 
    Brown, 156 S.W.3d at 566
    (constitution forbids issuing advisory opinions).
    Accordingly, we hold that this case does not need to be remanded to the Board with
    instructions requiring the Board’s findings and conclusions be limited to Texas. Therefore, we
    overrule Liberty’s final issue on appeal.
    CONCLUSION
    Because we have overruled all of BGMH’s and Liberty’s issues on appeal, we affirm
    the order of the Board in all respects.
    David Puryear, Justice
    Before Justices Kidd, Patterson and Puryear
    Justice Kidd Not Participating
    Affirmed
    Filed: July 28, 2005
    52