Fort Worth Independent School District v. Joseph Palazzolo ( 2019 )


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  •                     In the
    Court of Appeals
    Second Appellate District of Texas
    at Fort Worth
    ___________________________
    No. 02-18-00205-CV
    ___________________________
    FORT WORTH INDEPENDENT SCHOOL DISTRICT, Appellant
    V.
    JOSEPH PALAZZOLO, Appellee
    On Appeal from the 271st District Court
    Wise County, Texas
    Trial Court No. CV12-07-438
    Before Sudderth, C.J.; Kerr and Birdwell, JJ.
    Memorandum Opinion by Chief Justice Sudderth
    MEMORANDUM OPINION
    I. Introduction
    In 2012, Appellee Joseph Palazzolo, who had been one of Appellant Fort
    Worth Independent School District (FWISD)’s assistant principals, sued FWISD,
    alleging that it had violated the Whistleblower Act by firing him in retaliation for
    reporting its legal violations. Six years later,1 FWISD filed a plea to the jurisdiction,
    which the trial court denied.
    1
    The supreme court has aptly described this type of situation, acknowledging
    that while the legislature “has established administrative procedures with short
    deadlines to encourage prompt resolution of teacher contract disputes[,] . . . appeals
    and remands may extend those procedures for years.” O’Neal v. Ector Cty. ISD, 
    251 S.W.3d 50
    , 51–52 (Tex. 2008) (holding that a teacher may not file a parallel suit in
    state court to avoid a potential limitations bar when the administrative remedies
    available provide the same relief as in the collateral litigation and noting that “[n]o
    matter how long the administrative proceedings take, O’Neal’s damage claims will not
    be time-barred as long as she continues to meet the Chapter 21 deadlines”). See
    generally Charles Dickens, Bleak House (eBook #1023, Project Gutenberg) (“[Jarndyce v.
    Jarndyce] has . . . become so complicated that no man alive knows what it means. The
    parties to it understand it least, but it has been observed that no two Chancery lawyers
    can talk about it for five minutes without coming to a total disagreement as to all the
    premises.”), at http://www.gutenberg.org/files/1023/1023-h/1023-h.htm (last visited
    June 4, 2019).
    Previous appeals in the instant case and related cases include Fort Worth ISD v.
    Palazzolo (Palazzolo I), No. 02-12-00053-CV, 
    2012 WL 858632
    , at *1 (Tex. App.—Fort
    Worth Mar. 15, 2012, no pet.) (mem. op.) (dismissing appeal on FWISD’s motion);
    Fort Worth ISD v. Palazzolo (Palazzolo II), No. 02-13-00006-CV, 
    2014 WL 69889
    , at *1,
    *6 (Tex. App.—Fort Worth Jan. 9, 2014, no pet.) (mem. op.) (reversing trial court’s
    denial of FWISD’s motion for summary judgment and rendering judgment on
    Palazzolo’s transfer and appraisal-report claims); Palazzolo v. Fort Worth ISD Bd. of
    Trustees (Palazzolo III), No. 02-15-00302-CV, 
    2016 WL 741862
    , at *1 (Tex. App.—Fort
    Worth Feb. 25, 2016, no pet.) (mem. op.) (dismissing appeal on Palazzolo’s motion);
    and Fort Worth ISD v. Palazzolo (Palazzolo IV), 
    498 S.W.3d 674
    , 676–77 (Tex. App.—
    2
    In a single issue in this accelerated interlocutory appeal,2 FWISD complains
    that the trial court lacks subject matter jurisdiction over Palazzolo’s Whistleblower
    Act claim against it because Palazzolo did not file suit until after the Whistleblower
    Act’s jurisdictional 30-day limitations period had run. We affirm.
    II. Background
    Palazzolo worked for FWISD in the 2007–2008 school year as a history teacher
    and was hired as an assistant principal for the 2008–2009 and 2009–2010 school years.
    His 2009 contract was for a two-year term, i.e., the 2009–2010 and 2010–2011 school
    years. The instant dispute arose in August 2010 when Palazzolo filed a complaint
    about FWISD with the Texas Education Agency (TEA) before the new school year
    started.     Palazzolo 
    IV, 498 S.W.3d at 677
    –78 (reciting allegations of attendance
    falsification, grade changing, inappropriate conduct with students, and hostile work
    environment).3       FWISD placed Palazzolo on paid administrative leave, and on
    October 26, 2010, FWISD’s Chief of Administration submitted a report to FWISD’s
    Board, proposing that Palazzolo’s employment be terminated for good cause “based
    Fort Worth 2016, pet. denied) (reversing Palazzolo’s judgment on jury verdict for jury
    charge error and remanding for new trial).
    2
    See Tex. Civ. Prac. & Rem. Code Ann. § 51.014(a)(8).
    As noted in Palazzolo IV, TEA’s Division of Financial Audits ultimately
    3
    concluded that FWISD had “‘erroneously over-reported days of attendance’ and made
    a monetary adjustment” of approximately $18,000 to FWISD’s funding; several
    administrators, including the principal of the school at which Palazzolo had worked,
    subsequently either resigned or 
    retired. 498 S.W.3d at 678
    n.3.
    3
    upon six grounds that were unrelated to his reports of wrongdoing.” 
    Id. at 678
    & n.2.
    The Board voted 6 to 3 to notify him of his proposed termination. 
    Id. On October
    28, 2010, the Board informed Palazzolo, in a four-page letter
    bearing the memo line “Notice of Proposed Termination of Employment Contract,”
    that it would consider the proposal to discharge him from his employment with
    FWISD “subject to [his] statutory rights to protest and to request a hearing,” under
    education code sections 21.211 and 21.253. The Board informed him that if he
    wished to protest “this proposed action to terminate [his] employment contract” and
    to request a hearing before the proposed action was taken, he had to “comply with
    the requirements specified by Section 21.253 of the Texas Education Code”—within
    15 days of receiving the notice—by notifying the Board in writing and filing a written
    request for a hearing before a hearing examiner. See Presidio ISD v. Scott, 
    309 S.W.3d 927
    , 929 (Tex. 2010). Palazzolo opted to pursue his Chapter 21 rights to request a
    hearing on his proposed termination. See Tex. Educ. Code Ann. § 21.253; see also
    Palazzolo 
    IV, 498 S.W.3d at 678
    .
    As the supreme court explained in Scott, the procedure for a term-contract
    teacher to seek review of a proposed termination under Chapter 21 begins with the
    request for a hearing before a hearing examiner, whose recommendation may be
    adopted or rejected by the 
    board. 309 S.W.3d at 929
    . The teacher may then appeal
    the board’s decision to the Commissioner of Education, and either side may appeal
    the Commissioner’s decision to a district court:
    4
    If a school district seeks to terminate a teacher, the teacher may
    request a hearing before a certified hearing examiner who develops the
    record, conducts a bench trial, and ultimately makes a written
    recommendation that includes proposed findings of fact, conclusions of
    law, and if the examiner so chooses, a proposal for granting relief. See
    Tex. Educ. Code §§ 21.251–.257. Next, the school district’s board of
    trustees or board subcommittee considers the recommendation and may
    adopt, reject, or change the hearing examiner’s conclusions of law or
    proposal for granting relief. 
    Id. § 21.259.
    If dissatisfied with the board’s decision, the teacher may appeal to
    the Commissioner of Education. 
    Id. § 21.301(a).
    The Commissioner
    “shall review the record of the hearing before the hearing examiner and
    the oral argument before the board of trustees or board subcommittee.”
    
    Id. § 21.301(c).
    And, with exceptions not relevant here [procedural
    irregularities] the Commissioner shall consider the appeal “solely on the
    basis of the local record and may not consider any additional evidence or
    issue.” 
    Id. If the
    board terminates a teacher’s contract, the
    Commissioner may not substitute his judgment for the board’s unless its
    decision was “arbitrary, capricious, or unlawful or is not supported by
    substantial evidence.” 
    Id. § 21.303(b).
    Once the teacher and school
    district receive notice of the Commissioner’s decision, 
    id. § 21.304,
    a
    party may file a request for rehearing, 
    id. § 21.3041(a).
    “Either party”
    may then appeal the Commissioner’s decision to a district court. 
    Id. § 21.307(a).
    Id. (footnote omitted).
    
    After the hearing examiner ruled in FWISD’s favor on March 1, 2011,4 and the
    Board adopted the examiner’s recommendation a week later, Palazzolo appealed to
    the Commissioner, who reversed the hearing examiner’s decision for procedural
    irregularities. Palazzolo 
    IV, 498 S.W.3d at 678
    ; see Tex. Educ. Code Ann. § 21.303(b),
    (c). In his June 29, 2011 decision, the Commissioner gave the Board two options: (1)
    4
    The hearing examiner’s March 1, 2011 amended decision reflects that he
    considered whether Palazzolo had established causation for a Whistleblower claim.
    5
    hold a new hearing or (2) “pay [Palazzolo] any back pay and employment benefits
    from the time of termination until the time [he] would have been reinstated and one
    year’s salary from the date [he] would have been reinstated.” See Tex. Educ. Code
    Ann. § 21.304(e), (f). The Commissioner also identified the date full compensation
    was to be tendered to Palazzolo as “[t]he date [he] would have been reinstated.”
    On July 25, 2011, FWISD sent Palazzolo the following letter,
    Pursuant to the June 29, 2011, Decision of the Commissioner on Motion
    for Rehearing, enclosed with this letter is a check payable to you in the
    amount of eighteen thousand, one hundred fourteen dollars and sixteen
    cents ($18,114.16). This check covers your salary and benefits minus
    applicable deductions from March 9, 2011, until July 15, 2011, and
    provides the back pay and benefits as outlined in the Decision of the
    Commissioner on Motion for Rehearing referenced above. The
    enclosed check is your final check for the 2010-2011 school year.
    The first paycheck for the 2011-2012 school year will be issued to
    employees on September 28, 2011.
    In the meantime, FWISD unsuccessfully appealed the Commissioner’s decision to the
    district court. See 
    id. § 21.307.
    FWISD’s appeal of the district court’s decision to this
    court was dismissed in March 2012. Palazzolo I, 
    2012 WL 858632
    , at *1.
    The general timeline of events relevant to this appeal, therefore, is as follows:
    August 9, 2010: Palazzolo files his complaint with the TEA. Palazzolo
    
    IV, 498 S.W.3d at 678
    .
    October 26, 2010: FWISD Board votes to notify Palazzolo of his
    proposed termination. 
    Id. October 28,
    2010: FWISD Board sends “Notice of Proposed
    Termination of Employment Contract” to Palazzolo, referencing his
    right to protest and to request a hearing under Chapter 21 and providing
    6
    a 15-day deadline to notify the Board of such request.          Palazzolo
    complies with this deadline.
    March 1, 2011: The hearing examiner rules in FWISD’s favor.
    March 8, 2011: The Board adopts hearing examiner’s decision.
    March 22, 2011: Palazzolo appeals to the Commissioner.
    May 10, 2011:     The Commissioner reverses the hearing examiner’s
    decision.
    June 29, 2011: On rehearing, the Commissioner restates his original
    decision and clarifies FWISD’s two options.
    July 15, 2011: Per FWISD’s July 25, 2011 letter and the Commissioner’s
    order, we infer that this would have been Palazzolo’s reinstatement date.
    July 25, 2011: FWISD complies with part of one of the Commissioner’s
    two options while appealing the Commissioner’s decision, paying
    Palazzolo back pay and benefits of $18,114.16, and states in its letter to
    him that the “first paycheck for the 2011-2012 year will be issued to
    employees on September 28, 2011.”
    February 14, 2012: At its Board meeting, the FWISD Board votes to
    pay Palazzolo a year’s salary. See Tex. Educ. Code Ann. § 21.304(f).
    February 17, 2012: FWISD sends a letter to Palazzolo’s attorney
    enclosing checks for $10,740.87 and $67,088.49, payable to Palazzolo,
    “as final payment in the above referenced matter” [Joseph Palazzolo vs.
    Fort Worth ISD, Docket No. 038-R2-0311]. This letter contained no
    other explanation.
    February 22, 2012: FWISD files a motion to dismiss its appeal in this
    court.
    February 23, 2012: Palazzolo files a grievance with FWISD on a
    FWISD “Employee Complaint Statement Form” that references “Board
    7
    Policy DGBA (LEGAL) and (LOCAL).”5 Chapter 21 complaints about
    the proposed nonrenewal or proposed termination of an employee’s
    term contract are included in the DGBA (LOCAL) exceptions, but the
    policy specifically references Whistleblower complaints, which “may be
    made to the Superintendent or designee beginning at Level Two.” On
    the form grievance, Palazzolo checks all of the levels—Level 1, Level 2
    (“Appeal of Level 1 Decision”), and Level 3 (“Appeal of Level 2
    Decision”).6
    February 28, 2012: FWISD sends a letter directly to Palazzolo stating
    that the FWISD Board had voted to pay him a year’s salary as set forth
    in the Commissioner’s decision and referencing the two checks he had
    been issued to cover his salary through February 17, 2012, with
    applicable deductions ($10,740.87), and a full year’s salary with applicable
    deductions ($67,088.49). The letter further stated that the $67,088.49
    was his “final check from the District with regard to [his] employment
    with Fort Worth ISD” and that his FWISD benefits would end the next
    day, on February 29, 2012.
    February 29, 2012: FWISD sends a letter to Palazzolo, acknowledging
    his February 23 grievance and informing him that the “DGBA (LOCAL)
    5
    Board Policy DGBA (LOCAL), entitled “Personnel-Management Relations,
    Employee Complaints/Grievances,” is used for all employee complaints not listed in
    the exceptions section of the policy, and it does “not require a full evidentiary hearing
    or ‘mini-trial’ at any level.”
    6
    In his grievance, Palazzolo states,
    On February 14, 2012, the FWISD voted to end the administrative
    proceedings in my case and pay me one year’s salary. The Board never
    indicated I was terminated. Some have suggested this vote may have
    resulted in the end of my employment with FWISD. To the extent
    FWISD has ended my employment, I am appealing because such
    termination is in retaliation for my whistleblower activity. I hope my
    employment has not ended, but I am filling this in an abundance of
    caution.
    8
    policy” required him to attach the supporting documents he referenced
    in his grievance.7
    March 1, 2012: Palazzolo files with the Commissioner a “petition of
    review of termination by Fort Worth Independent School District,”
    complaining that he should be reinstated absent a clear intent to
    terminate his employment.8
    March 14, 2012: This court grants FWISD’s motion to dismiss and
    dismisses FWISD’s appeal of the district court’s ruling and the
    Commissioner’s 2011 decision. Palazzolo I, 
    2012 WL 858632
    , at *1.
    March 22, 2012: Palazzolo sends a letter to the FWISD superintendent
    asking for his grievance hearing to be scheduled and pointing out that
    the February 14, 2012 FWISD Board vote did not indicate that he was
    being terminated but that after the vote, “someone within FWISD took
    steps to end [his] pay and benefits with FWISD,” which was why he
    filed his grievance.
    April 19, 2012: Palazzolo sends a follow-up letter to the FWISD
    superintendent, again asking for his grievance hearing to be scheduled.
    April 20, 2012: FWISD sends Palazzolo a letter informing him that his
    February 23, 2012 grievance would be put on a schedule for a Level 2
    hearing sometime between May 2 and May 15.
    7
    In his grievance form, Palazzolo stated, “I would refer FWISD to the
    transcript of the hearing and subsequent appeals, for testimony and exhibits in
    support of my claims. Please notify me if you need a copy of same, but I believe you
    have them.”
    8
    In his petition, Palazzolo complains that it was unclear that his employment
    had been terminated and that FWISD did not have the option to avoid the new
    hearing by paying him a year’s salary, arguing, “Clearly, the intent of the Legislature
    was to give a school district the option to pay one year’s salary if the employee was
    reinstated permanently, not just reinstated pending a new hearing,” and that he would
    be deprived of due process if the district could just buy its way out of holding a new
    hearing.
    9
    April 20, 2012: (Same day as above.) Palazzolo’s petition for review is
    dismissed by the Commissioner for want of jurisdiction because
    Palazzolo was attempting to appeal a board’s decision under education
    code section 21.304(f), not a decision to terminate his contract under
    section 21.259 or a decision to not renew his contract under section
    21.208. According to the Commissioner, he had no jurisdiction over
    Palazzolo’s claim since the issues Palazzolo raised had to have first been
    raised at the school district level through the school board’s grievance
    process.9
    April 24, 2012: FWISD sends Palazzolo a letter informing him that the
    superintendent would hear his complaint on May 9, 2012, at 1:30 p.m.
    We infer from the record that this hearing was rescheduled.
    May 1, 2012: The parties unsuccessfully mediate the dispute.
    May 24, 2012: FWISD sends Palazzolo a letter reciting that his Level 2
    grievance hearing was scheduled for the next day, May 25, 2012, at 2:30
    p.m.
    May 25, 2012: Palazzolo’s Level 2 grievance is heard by the FWISD
    superintendent. The superintendent conducts the Level 2 hearing under
    both the DGBA policy, which applies only to district employees, and the
    GF policy, which concerns complaints by members of the public.
    June 8, 2012: FWISD sends Palazzolo a letter explaining the
    superintendent’s conclusion after the Level 2 grievance hearing that
    there was no evidence of retaliation and advising Palazzolo, “Should you
    wish to appeal this decision, you may do so in compliance with the
    timelines set forth in Board Policy.” In the letter, FWISD summarized
    9
    But cf. Tex. Comm’r of Educ. v. Solis, 
    562 S.W.3d 591
    , 598, 600–02 (Tex. App.—
    Austin 2018, pet. filed) (stating that section 7.057 “does not require that the aggrieved
    person have participated in a hearing before the board, but only that the board have
    made a ‘decision’ or taken ‘action’” and stating that while a party who fails to raise a
    particular complaint in accordance with the applicable local grievance policy will not
    have a record to present to the Commissioner, it does not necessarily follow that the
    Commissioner lacks jurisdiction).
    10
    facts pertinent to the Level 2 grievance hearing, listing his termination
    date as March 8, 2011—the date the Board adopted the hearing
    examiner’s recommendation—and noting that the Commissioner had
    reversed that decision on May 10, 2011, and had given FWISD two
    options in his June 29, 2011 decision, which FWISD had then appealed
    to the district court, which dismissed the appeal. The letter further
    recited that FWISD had appealed that dismissal to this court before it
    moved for dismissal of its appeal.
    June 27, 2012: FWISD sends Palazzolo a letter informing him that the
    Board would consider his appeal of the Level 2 decision at its July 17,
    2012 meeting at 5:30 p.m. and attaching a copy of the “Procedures for
    Employee Grievance/Complaint Appeals.”
    July 6, 2012: Palazzolo files his Whistleblower lawsuit. Palazzolo 
    IV, 498 S.W.3d at 678
    .10 While Palazzolo prevailed at trial on his Whistleblower
    claim, in 2016 we reversed the trial court’s judgment based on jury
    charge error. See 
    id. at 677,
    686.11
    On remand, FWISD filed a plea to the jurisdiction, arguing that the trial court
    lacked jurisdiction because Palazzolo had filed his Whistleblower lawsuit more than 30
    days after February 14, 2012, which FWISD identified as the conclusion of the
    10
    In his lawsuit, Palazzolo sought damages for lost wages, lost employment
    benefits, pecuniary losses, emotional pain and suffering, mental anguish,
    inconvenience, and loss of enjoyment of life; attorney’s fees; and reinstatement to an
    assistant principal position or comparable position as if he had never been suspended
    or terminated. In his petition, he asserted that he had given FWISD “ample
    opportunity to review his whistleblower allegations and to do the right thing regarding
    [his] employment with [FWISD].”
    11
    Shortly thereafter, FWISD filed a motion to dismiss for want of jurisdiction,
    which we denied, and a motion for rehearing of its motion to dismiss, which we also
    denied. In the motion, FWISD made the same arguments that it raises in this appeal.
    The supreme court requested briefing on the merits after FWISD filed a petition for
    review of our denial of its motion to dismiss, but the court ultimately denied the
    petition on December 15, 2017.
    11
    Chapter 21 grievance process. Palazzolo responded by pointing out that between
    February 14, 2012, and his filing suit on July 6, 2012, FWISD and its attorneys fully
    participated in FWISD’s Level 2 internal grievance process by which he challenged his
    actual—no longer proposed—termination.             And he further pointed out the
    contradictory position that FWISD’s own policies take on the matter.               While
    FWISD’s policies direct teachers to the Chapter 21 process to challenge a proposed
    contract termination,12 they refer to the district’s internal Level 2 grievance procedures
    as the proper vehicle for Whistleblower claims.13 Palazzolo also referred the trial
    court to Palazzolo II, in which FWISD had successfully argued that the trial court had
    no jurisdiction over his earlier attempt at a Whistleblower lawsuit based on other
    12
    FWISD’s DFBA (LEGAL) policy, entitled “Term contracts
    suspension/termination during contract,” references, inter alia, (1) the grounds for
    terminating a term contract and discharging a term contract employee at any time
    under education code section 21.211(a) and (2) the 15-day time limit to request a
    hearing before an independent hearing examiner after receiving notice of the
    proposed termination, under education code sections 21.251 and 21.253. Following
    the provisions regarding hearing requests, the reference “See DFD” appears.
    FWISD’s DFD (LEGAL) policy, entitled “Termination of Employment Hearings
    Before Hearing Examiner,” parallels some of the provisions set out in Chapter 21.
    13
    FWISD’s DG (LEGAL) policy specifically addresses Whistleblower claims
    and states that “[b]efore suing, an employee must initiate action under the District’s
    grievance policy or other applicable policies concerning suspension or termination of
    employment or adverse personnel action.” Under the provision regarding legal
    actions, the policy includes the statement “See DGBA regarding grievance
    procedures.” As set out above, FWISD’s DGBA (LOCAL) policy sets out exceptions
    for claims arising from the proposed nonrenewal or proposed termination of a term
    contract (Chapter 21), as well as exceptions for a variety of other claims, but it
    otherwise provides for “an orderly process for the prompt and equitable resolution of
    all employee complaints.”
    12
    FWISD actions because he had failed to exhaust the internal grievance procedures as
    required by FWISD’s policies. 
    2014 WL 69889
    , at *1–2, *5–6 (holding that as to his
    transfer and appraisal-report claims, Palazzolo did not properly “initiate” FWISD’s
    grievance process under government code section 554.006 when he filed Level 1,
    Level 2, and Level 3 grievances and then “actively circumvented FWISD’s efforts to
    redress the complained-of conduct by advising the Board that he had no dispute with
    his transfer and appraisal report” before bringing suit).
    Both parties attached the FWISD policies that were in effect at the time of
    Palazzolo’s proposed termination. We discuss those policies in our analysis below.
    At the June 8, 2018 hearing on its plea to the jurisdiction, FWISD presented its
    theory—first raised in its August 2016 motion to dismiss in this court after we issued
    our Palazzolo IV opinion—that Chapter 21 was the exclusive administrative remedy
    for a teacher who has been terminated and wants to file a Whistleblower claim. Thus,
    FWISD argued, because Palazzolo did not file his lawsuit within thirty days of
    February 14, 2012, limitations barred his lawsuit. Palazzolo responded that FWISD’s
    own policies made a clear distinction between challenging the proposed termination
    of a contract, covered by Chapter 21, and challenging a final termination, which
    required a “separate internal grievance and appeal procedure as a prerequisite to filing
    a Whistleblower action.”
    The trial court denied FWISD’s plea. This appeal followed.
    13
    III. Limitations
    According to FWISD, Palazzolo exhausted the Chapter 21 grievance process
    on February 14, 2012, the date the Board voted to pay him a year’s salary,14 and then
    had 30 days within which to file his Whistleblower suit. FWISD claims that since he
    failed to do so, the trial court lacked jurisdiction.15 Palazzolo responds that FWISD’s
    own policies expressly direct teachers to the Chapter 21 appeals process to challenge a
    proposed contract termination and to FWISD’s internal grievance policies to challenge a
    completed contract termination if the teacher wishes to file a Whistleblower Act lawsuit.
    He further argues that no case or statute declares that the Chapter 21 process “is the
    exclusive or only grievance or appeal procedure allowed in a Whistleblower Act case.”
    A. Subject Matter Jurisdiction
    Governmental immunity implicates a trial court’s subject matter jurisdiction
    with regard to immunity from suit. City of Dallas v. Albert, 
    354 S.W.3d 368
    , 373 (Tex.
    2011) (explaining that governmental immunity is comprised of immunity from both
    14
    In his “Employee Complaint Statement Form,” Palazzolo states, “On
    February 14, 2012, the FWISD voted to end the administrative proceedings in my
    case and pay me one year’s salary. The Board never indicated I was terminated.”
    15
    FWISD refers us to Boswell v. Ector County ISD, No. 11-15-00013-CV, 
    2016 WL 1443606
    (Tex. App.—Eastland Apr. 7, 2016, pet. denied) (mem. op.), El Paso ISD
    v. Kell, 
    465 S.W.3d 383
    (Tex. App.—El Paso 2015, pet. denied), and Powers v. Northside
    ISD, 662 F. App’x 306 (5th Cir. 2016), to support its argument that Palazzolo’s
    Chapter 21 process was his exclusive method to initiate the grievance process required
    as a statutory prerequisite to his Whistleblower Act claim. We review these cases
    below in our analysis.
    14
    suit and liability but that while immunity from liability merely protects the
    governmental entity from a judgment, immunity from suit deprives the court of
    jurisdiction over a suit against the entity unless the legislature has expressly consented
    to suit); Farr v. Arlington ISD, No. 02-17-00196-CV, 
    2018 WL 3468459
    , at *2 (Tex.
    App.—Fort Worth July 19, 2018, no pet.) (mem. op.). Subject matter jurisdiction is
    an issue that may be raised for the first time on appeal. Tex. Ass’n of Bus. v. Tex. Air
    Control Bd., 
    852 S.W.2d 440
    , 445 (Tex. 1993). Subject matter jurisdiction cannot be
    waived by the parties. 
    Id. Whether a
    trial court has subject matter jurisdiction is a legal question that we
    review de novo. Farr, 
    2018 WL 3468459
    , at *2 (citing Tex. Parks & Wildlife Dep’t v.
    Sawyer Tr., 
    354 S.W.3d 384
    , 388 (Tex. 2011)). A party suing a governmental entity
    must establish the state’s consent to suit, which may be alleged by reference to a
    statute or to express legislative permission. Tex. Dep’t of Transp. v. Jones, 
    8 S.W.3d 636
    ,
    638 (Tex. 1999). “Statutory prerequisites to a suit, including the provision of notice,
    are jurisdictional requirements in all suits against a governmental entity.” Tex. Gov’t
    Code Ann. § 311.034; Prairie View A & M Univ. v. Chatha, 
    381 S.W.3d 500
    , 515 (Tex.
    2012) (“[A] statutory prerequisite to suit, whether administrative (such as filing a
    charge of discrimination) or procedural (such as timely filing a lawsuit) is jurisdictional
    when the defendant is a governmental entity.”).
    15
    B. Texas Whistleblower Act
    The Texas Whistleblower Act contains an express waiver of immunity.
    Palazzolo II, 
    2014 WL 69889
    , at *3 (citing Tex. Gov’t Code Ann. § 554.0035).16 But to
    enable a governmental entity to proactively resolve disputes before incurring the
    expense of litigation, a limitations period was also created, giving the governmental
    employer the opportunity to investigate and correct its errors before a lawsuit is filed.
    See Tex. Gov’t Code Ann. §§ 554.005–.006; Palazzolo II, 
    2014 WL 69889
    , at *3.
    Government code sections 554.005 and 554.006 set out the twists and turns of
    the Whistleblower Act limitations period. Under these provisions:
    • The public employee must bring the lawsuit “not later than the 90th day after the
    date on which the alleged violation of this chapter (1) occurred; or (2) was
    discovered by the employee through reasonable diligence.” Tex. Gov’t Code Ann.
    § 554.005.
    • But before the public employee may bring the lawsuit, he must “initiate action
    under the grievance or appeal procedures of the employing . . . governmental
    entity relating to suspension or termination of employment or adverse personnel action” and
    invoke “the applicable grievance or appeal procedures” not later than the 90th day
    after the date on which the alleged violation of the Whistleblower Act occurred or
    was discovered by the employee through reasonable diligence. 
    Id. § 554.006(a),
    (b)
    (emphasis added).
    Government code section 554.0035 states,
    16
    A public employee who alleges a violation of this chapter [“Protection
    for Reporting Violations of Law”] may sue the employing state or local
    governmental entity for the relief provided by this chapter. Sovereign
    immunity is waived and abolished to the extent of liability for the relief
    allowed under this chapter for a violation of this chapter.
    Tex. Gov’t Code Ann. § 554.0035.
    16
    • Whether time used by the employee in acting under the grievance or appeal
    procedure may be excluded from section 554.005’s 90-day period depends on
    whether a “final decision” is rendered before the 61st day after the date the
    grievance or appeal procedures are initiated. 
    Id. § 554.006(c).
    “Final decision” is
    not defined in the Whistleblower Act. See 
    id. § 554.001
    (“Definitions”).
    • If a final decision is not rendered before the 61st day after the date procedures are
    initiated under the grievance or appeal procedures, the employee may elect either
    to exhaust the applicable procedures and sue “not later than the 30th day after the
    date those procedures are exhausted” or terminate the grievance or appeal
    procedures, in which event he must sue within the time remaining under section
    554.005. 
    Id. § 554.006(d).
    This process is illustrated below:
    17
    Alleged Violation
    “Initiate” action under applicable
    grievance or appeal procedure
    relating to:
    *suspension, or
    *termination, or
    60 days               *adverse personnel action.
    Final Decision before 61st day after action was initiated?
    Yes.                         No: choose 1 option
    Terminate            Exhaust applicable
    File suit within            proceedings per        administrative
    remaining 30 days             §554.006(d)(2).        procedures and file suit
    under § 554.005.                                    within 30 days later
    under § 554.006(d)(1).
    C. Education Code Provisions
    We begin our review here by acknowledging that the legislature knows how to
    create a mandatory and exclusive requirement through the use of words such as
    “must” and “shall.” Tex. Gov’t Code Ann. § 311.016(1)–(3) (explaining that while
    “may” creates discretionary authority or grants permission or a power, “shall”
    imposes a duty, and “must” creates or recognizes a condition precedent); Moses v. Fort
    Worth ISD, 
    977 S.W.2d 851
    , 853 (Tex. App.—Fort Worth 1998, no pet.) (“We
    18
    conclude that the word ‘must’ as used in section 21.301 of the education code creates
    a mandatory requirement that the school district file the local record not later than the
    20th day after the petition for review is filed.”); see also City of Houston v. Houston Mun.
    Emps. Pension Sys., 
    549 S.W.3d 566
    , 580 (Tex. 2018) (stating that statutory construction
    is a legal question for courts, whose goal is to ascertain and to give effect to the
    legislature’s intent as expressed by the statute’s language). For example, section
    21.204 of the education code, “Term Contract,” states that a teacher’s term contract
    “must be in writing and must include the terms of employment prescribed by this
    subchapter,” that the school board “may include in the contract other provisions that
    are consistent with this subchapter,” and that the board “shall provide each teacher”
    with a copy of the contract and, on the teacher’s request, a copy of the board’s
    employment policies. Tex. Educ. Code Ann. § 21.204(a), (b), (d) (emphasis added).
    We also note that local management and control of public schools is a primary
    and longstanding legislative policy manifested throughout the statutes concerning
    education. Peaster ISD v. Glodfelty, 
    63 S.W.3d 1
    , 5 (Tex. App.—Fort Worth 2001, no
    pet.); see Clint ISD v. Marquez, 
    487 S.W.3d 538
    , 545 (Tex. 2016) (stating that school
    districts have the primary responsibility for implementing the state’s system of public
    education and ensuring student performance in accordance with the education code)
    (citing Tex. Educ. Code Ann. § 11.002); see also Tex. Educ. Code Ann. § 7.003 (“An
    educational function not specifically delegated to the agency or the [TEA] board
    under this code is reserved to and shall be performed by school districts or open-
    19
    enrollment charter schools.”), § 11.151(b) (providing that the trustees of an
    independent school district “have the exclusive power and duty to govern and oversee
    the management of the public schools of the district,” that all powers and duties not
    specifically delegated by statute to the agency or State Board of Education are
    reserved for the trustees, and that TEA may not substitute its judgment for the lawful
    exercise of those powers and duties by the trustees). Under this statutory scheme, a
    school board is the ultimate interpreter of its policies, subject to the due process limits
    established by the legislature in its provisions for administrative and judicial review.
    Montgomery ISD v. Davis, 
    34 S.W.3d 559
    , 565 (Tex. 2000); see Tex. Educ. Code Ann.
    § 21.002(c) (requiring each school board to establish a policy designating specific
    positions of employment or categories of positions based on considerations such as
    length of service to which continuing contracts or term contracts apply), § 21.203
    (mandating that school board employment policies require a written evaluation of
    each teacher at least annually that must be considered before making a contract
    nonrenewal decision and stating that such employment policies must list reasons for
    nonrenewal); 
    Glodfelty, 63 S.W.3d at 5
    (describing substantive limits placed by
    legislature on school district’s ability to nonrenew teacher’s term contract); see also
    Seifert v. Lingleville ISD, 
    692 S.W.2d 461
    , 463 (Tex. 1985) (reversing appellate court’s
    judgment when school district attempted to nonrenew teacher’s term contract based
    on reason not listed in its published policy).
    20
    Problems often arise when a party fails to exhaust the administrative remedies
    set out in Chapter 21 or in a school district’s policies prior to filing suit. See Ysleta ISD
    v. Griego, 
    170 S.W.3d 792
    , 797 (Tex. App.—El Paso 2005, pet. denied) (holding that
    trial court lacked jurisdiction when, regarding nonrenewal of his contract, counselor
    failed to appeal school board’s adoption of hearing examiner’s recommendation to the
    Commissioner under Chapter 21). But exhaustion is only required for complaints that
    the legislature has authorized the Commissioner to resolve, i.e., claims predicated on
    matters within the Commissioner’s exclusive jurisdiction. McIntyre v. El Paso ISD, 
    499 S.W.3d 820
    , 823–24 (Tex. 2016) (“In short, aside from employment-contract disputes,
    the Education Code limits administrative appeals to cases where a person is aggrieved
    by Titles 1 or 2 of the Education Code or a school board’s violation of them.”).
    Thus, whether a claimant must exhaust administrative remedies depends on the nature
    and context of the claims asserted. 
    Id. at 825;
    Larsen v. Santa Fe ISD, 
    296 S.W.3d 118
    ,
    123 (Tex. App.—Houston [14th Dist.] 2009, pet. denied).
    In determining the nature and context of the claims, we must focus on
    (1) whether the plaintiff was a contractual or an at-will employee; and (2) whether he
    asserts claims based on the Texas Labor Code, the Texas Education Code, the Texas
    Commission on Human Rights Act, the Texas or United States constitutions, or on
    some other basis.       See 
    Larsen, 296 S.W.3d at 123
    –24.            With regard to the
    Whistleblower Act, the supreme court has recognized that this act “has its own
    statutory remedies and procedures that do not require exhaustion with the
    21
    Commissioner under the Education Code.” Canutillo ISD v. Farran, 
    409 S.W.3d 653
    ,
    657 (Tex. 2013) (explaining that Farran had no cognizable Whistleblower Act claim
    and that to the extent he sought relief for common law breach of contract, he had
    failed to exhaust his administrative remedies under education code section
    7.057(a)(2)(B)).
    Under the education code, when exhaustion is required, there are two primary
    methods to appeal to the Commissioner to obtain a ruling that is then appealable to a
    district court. The claimant may either appeal to the Commissioner through section
    7.057 or he may invoke his rights to an administrative hearing under Chapter 21. See
    Tex. Educ. Code Ann. §§ 7.057, 21.301.
    1. Section 7.057
    Under section 7.057, a person may appeal to the Commissioner if he or she has
    been “aggrieved” by (1) the “school laws of this state,” defined as Titles 1 and 2 of the
    education code and the rules adopted thereunder, or (2) the actions or decisions of
    any school district board or trustee that violate the school laws of this state or a
    provision of a written employment contract between the school district and a school
    district employee, if a violation causes or would cause monetary harm to the
    employee.    
    Id. § 7.057(a).
      Section 7.057 specifically excepts “a case to which
    Subchapter G, Chapter 21, applies.” 
    Id. § 7.057(e)(1).
    Section 7.057 does not permit, much less require, administrative appeals when
    a person is allegedly aggrieved by violations of laws other than the state’s school laws.
    22
    
    McIntyre, 499 S.W.3d at 821
    (reversing appellate court’s judgment dismissing parents’
    claims for failure to exhaust administrative remedies with regard to their
    constitutionality complaints and holding that whether parents’ constitutional rights
    were violated is a question for the courts, not the Commissioner, to decide).
    However, although section 7.057(a) provides that a person “may” appeal to the
    Commissioner, the supreme court has interpreted the statute to require a person who
    chooses to appeal to first seek relief through the administrative process when it
    applies to complaints that the legislature has authorized the Commissioner to resolve.
    
    Marquez, 487 S.W.3d at 545
    –46; 
    Farran, 409 S.W.3d at 657
    (“School district employees
    like Farran, alleging a breach of an employment contract where facts are in dispute,
    generally must exhaust administrative remedies by bringing an appeal to the
    Commissioner.”); Cedar Hill ISD v. Gore, No. 05-16-00460-CV, 
    2017 WL 2981970
    , at
    *3 (Tex. App.—Dallas July 13, 2017, pet. denied) (mem. op.) (“Non-renewal or
    breach of a school district employee’s contract involves the ‘school laws of this
    state.’” (quoting 
    Larsen, 296 S.W.3d at 128
    )).
    2. Chapter 21
    Chapter 21 of the education code is entitled “Educators” and covers everything
    associated therewith, from teacher certification to appraisals, incentives, staff
    development, and various residency and innovation programs. See Tex. Educ. Code
    Ann. §§ 21.001–.806. Principals are included within the definition of “teacher.” See
    
    id. § 21.201(1).
    Section 21.002, “Teacher Employment Contracts,” states that a school
    23
    district shall employ each principal, among others, under a probationary contract
    (Subchapter C), a continuing contract (Subchapter D), or a term contract (Subchapter
    E), and that each school board shall establish a policy for continuing contracts and
    term contracts. 
    Id. § 21.002(a),
    (c).
    Palazzolo was starting the second year of a two-year term contract set to expire
    at the end of the 2010–2011 school year when he sent his complaint to TEA in
    August 2010 and received notice of FWISD’s proposal to terminate his employment
    in October 2010.      Palazzolo 
    IV, 498 S.W.3d at 678
    ; see Tex. Educ. Code Ann.
    § 21.201(3) (defining “term contract” as “any contract of employment for a fixed term
    between a school district and a teacher”). Thus, we examine Chapter 21’s provisions
    applicable to term contracts.
    Subchapter E contains separate provisions addressing the ending of a term
    contract, depending on the circumstances under which the contract ends, i.e., whether
    the term contract ends through “nonrenewal” or “termination or suspension.”
    Compare Tex. Educ. Code Ann. § 21.206 (“Notice of Contract Renewal or
    Nonrenewal”), with 
    id. § 21.211
    (“Termination or Suspension”).
    With regard to nonrenewal, a board has 10 days before the last day of
    instruction in the school year to notify each teacher whose contract is about to expire
    if it does not intend to renew the teacher’s contract.17 
    Id. § 21.206(a).
    Section 21.207
    The language of the statute is actually cast in the disjunctive, providing that
    17
    the board should notify the teacher, in writing, whether it proposes “to renew or not
    24
    sets out the procedure for a teacher to challenge the proposed nonrenewal and to
    obtain a hearing, 
    id. § 21.207;
    section 21.208 provides for timely notification to the
    teacher of the school board’s decision, with or without a hearing, regarding the
    renewal of his or her contract, 
    id. § 21.208;
    and section 21.209 provides for an appeal
    to the Commissioner following an adverse decision.18 
    Id. § 21.209.
    In contrast, a board may terminate a term contract and discharge a teacher at
    any time for good cause as determined by the board. 
    Id. § 21.211(a).
    Upon this
    occurrence, the provisions under Subchapter F, “Hearings Before Hearing
    Examiners,” come into play.19 See 
    id. § 21.251(a)(2)
    (providing that Subchapter F
    applies if a teacher requests a hearing after receiving notice of a proposed decision to
    terminate his or her term contract before the end of the contract period). Subchapter
    F sets out the various deadlines and due process protections involved in a hearing
    before a hearing examiner, and the deadlines after the hearing examiner makes his or
    renew” the teacher’s contract. See Tex. Educ. Code Ann. § 21.206(a). Failure to give
    the required timely notice results in automatic renewal of the contract. 
    Id. § 21.206(b)
    (providing that failure to give the required timely notice to the teacher “constitutes an
    election to employ the teacher in the same professional capacity for the following
    school year”).
    18
    Subchapter G sets out the procedure to appeal the board’s decision on the
    hearing examiner’s recommendation to the Commissioner, see 
    id. §§ 21.301–.3041,
    and
    the deadline to appeal the Commissioner’s decision to a district court. See 
    id. § 21.307.
          19
    The provisions of Subchapter F do not apply to a decision not to renew a
    teacher’s term contract unless a board has decided to use the process in Subchapter F
    for that purpose. 
    Id. § 21.251(b)(2).
    25
    her recommendation on the board’s proposed action, see 
    id. §§ 21.252–.259,
    followed
    by the Subchapter G procedure to appeal to the Commissioner and then to the
    district court. 
    Id. § 21.307.
    Nothing in the plain language of Chapter 21 states that the administrative
    remedies for teachers with regard to the proposed termination of term contracts are
    exclusive as compared to board policies, many of which incorporate the same
    provisions. Rather, for specific instances, Chapter 21 merely sets out certain due
    process minimums and exceptions for certain circumstances. That is, while a teacher
    may be required to pursue administrative remedies prior to filing suit with regard to
    the proposed termination or nonrenewal of his or her contract, there is nothing
    explicitly stated in Chapter 21 that makes it the only available method of pursuing
    administrative relief as long as the school board has complied with the minimum due
    process protections. Compare 
    id. § 21.251(a)(2)
    (“[S]ubchapter [F] applies if a teacher
    requests a hearing after receiving notice of the proposed decision” to terminate his
    term contract before the end of the contract period (emphasis added)), with 
    id. § 21.159(a)
    (“If the teacher [on a continuing contract] desires to protest the proposed
    action under Section 21.156 [discharge for good cause or suspension without pay for
    good cause] or Section 21.157 [necessary reduction in personnel], the teacher must
    notify the board of trustees in writing not later than the 10th day after the date the
    teacher receives the notice under Section 21.158.” (emphasis added)), and 
    id. § 21.058(c),
    (c-1), (e) (stating that a school district shall terminate the employment of a
    26
    person whose teaching certificate has been revoked when he or she is convicted or
    placed on deferred adjudication community supervision for sex-related offenses or
    felony offenses under penal code title 5 and that the school district’s act is “not
    subject to appeal under this chapter, and the notice and hearing requirements of this
    chapter do not apply to the action”).
    D. FWISD Policies
    Reading much like alphabet soup, the FWISD policies at issue here are:
    DBGA (LOCAL), DFBA (LEGAL), DFD (LEGAL), and DG (LEGAL).
    1. DGBA (LOCAL)
    FWISD’s DGBA (LOCAL) policy, “Personnel-Management Relations,
    Employee Complaints/Grievances,” lists its purpose as providing an orderly process
    for the prompt and equitable resolution of all employee complaints other than those
    listed in the exceptions portion of the policy. Among the listed exceptions to the
    DGBA (LOCAL) policy are complaints arising from the proposed nonrenewal of a
    term contract issued under Chapter 21 and complaints arising from the proposed
    termination of an employee on a term contract issued under Chapter 21 during the
    contract term.20 For “complaints arising from the proposed nonrenewal of a term
    20
    Other exceptions include complaints alleging discrimination (Title IX, VII,
    ADEA, or section 504); complaints alleging certain forms of harassment (harassment
    by a supervisor, violations of Title VII); complaints concerning retaliation relating to
    discrimination and harassment; complaints concerning instructional materials;
    complaints concerning a commissioned peace officer who is a FWISD employee; and
    27
    contract issued under Chapter 21 of the Education Code,” the policy simply states
    “See DFBB.”21 For “complaints arising from the proposed termination . . . of an
    employee on a . . . term . . . contract issued under Chapter 21 of the Education Code
    during the contract term,” the policy states, “See DFAA, DFBA, or DFCA,
    respectively.”
    The policy further provides that employees shall not bring separate or serial
    complaints arising from any event or series of events that have been or could have
    been addressed in a previous complaint. And it specifically mentions Whistleblower
    complaints, stating,
    Whistleblower complaints shall be filed within the time specified by law
    and may be made to the Superintendant or designee beginning at Level
    Two. Time lines for the employee and the District set out in this policy
    may be shortened to enable the Board to make a final decision within 60
    calendar days of the initiation of the complaint.
    This provision is followed by the reference, “See DG(LEGAL).”
    2. DG (LEGAL)
    FWISD’s DG (LEGAL) policy specifically addresses Whistleblower protection
    and states that “[b]efore suing, an employee must initiate action under the District’s
    grievance policy or other applicable policies concerning suspension or termination of
    complaints arising from the suspension of pay, demotion, or termination from
    employment of an at-will employee. Each exception lists a different policy.
    21
    The DFBB (LOCAL) policy sets out 44 reasons for proposed nonrenewal of
    a term contract.
    28
    employment or adverse personnel action.” See Tex. Gov’t Code Ann. § 554.006(a)
    (“A public employee must initiate action under the grievance or appeal procedures of
    the employing state or local governmental entity relating to suspension or termination
    of employment or adverse personnel action before suing under this chapter.”).
    Under the policy—paralleling the statutory language in government code
    section 554.006(b)—the employee must invoke the grievance procedure not later than
    the 90th day after the date on which the “alleged suspension, termination, or other
    adverse employment action occurred or was discovered by the employee through
    reasonable diligence.” If the board does not render a final decision before the 61st
    day after grievance procedures are initiated, the employee may elect to either exhaust
    the district’s grievance procedures and sue not later than the 30th day after the date
    the procedures are exhausted or terminate the district’s grievance procedures and sue
    within the timelines established by government code sections 554.005 and 554.006.
    Under the provision regarding legal actions, the policy includes the statement
    “See DGBA regarding grievance procedures.”
    3. DFBA (LEGAL)
    FWISD’s DFBA (LEGAL) policy, “Term contracts suspension/termination
    during contract,” references, inter alia, the grounds for terminating a term contract
    and discharging a term contract employee at any time under education code section
    21.211(a) and the 15-day time limit to request a hearing before an independent hearing
    examiner after receiving notice of the proposed termination under education code
    29
    sections 21.251 and 21.253. It also references back pay for the period of suspension
    without pay if the suspension does not lead to discharge under education code section
    21.211(c).   Following the provisions with regard to requests for hearings, the
    reference “See DFD” appears.
    4. DFD (LEGAL)
    FWISD’s DFD (LEGAL) policy, “Termination of Employment Hearings
    Before Hearing Examiner,” parallels some of the provisions set out in education code
    sections 21.255 (“Hearings Before Hearing Examiner”), 21.256 (“Conduct of
    Hearing”), 21.257 (“Recommendation of Hearing Examiner”), 21.258 (“Consideration
    of Recommendation by Board of Trustees or Board Subcommittee”), 21.259
    (“Decision of Board of Trustees or Board Subcommittee”), 21.260 (“Recording of
    Board Meeting and Announcement”), and some portions of section 21.301 (“Appeal
    to Commissioner”). The policy also states that the hearing process does not apply to
    decisions not to renew a term contract “unless the Board has adopted this process for
    nonrenewals.” It also establishes a deadline for the board to announce a decision with
    regard to a hearing examiner’s recommendations, providing that the board or
    subcommittee shall announce its decision not later than the 10th day after the date on
    which the board has a meeting to consider the hearing examiner’s recommendation.
    Additionally, it provides that the decision’s announcement must include findings of
    fact and conclusions of law and that the Board may adopt, reject, or change the
    hearing examiner’s conclusions of law or proposal for granting relief.
    30
    After setting forth the required contents of the record of the proceedings, the
    DFD policy makes apparent reference to the Texas Administrative Code by including
    the citation “19 TAC 157.1072(e).” See 19 Tex. Admin. Code § 157.1072(e) (listing
    the required contents of the record of the proceedings before the independent hearing
    examiner or board of trustees).
    Equally significant as what the DFD (LEGAL) policy provides is what the
    policy does not provide. It does not set out the remainder of the administrative
    exhaustion procedures under Chapter 21. It fails to include any deadline to appeal to
    the Commissioner found in section 21.301(a); a provision for the Commissioner’s
    consideration of procedural irregularities by the hearing examiner provided under
    section 21.302; the effect of the Commissioner’s determination of procedural
    irregularities and other bases for setting aside a board’s judgment included in section
    21.303(a)–(c); the deadline to appeal the Commissioner’s decision included in section
    21.304(b); the relief the Commissioner can order provided for in section 21.304(e) and
    (f); the deadline for a rehearing of the Commissioner’s decision set forth in section
    21.3041; or—finally—the provision for judicial appeals found in section 21.307.
    5. Summary
    Based on the above, with regard to his complaint about FWISD’s proposed
    termination of his term contract employment, Palazzolo was required to follow the
    DFBA/DFD policies (which incorporated relevant portions of Chapter 21), and he
    did so.   The question before us now is whether a new complaint arose at the
    31
    conclusion of that process and, if so, which grievance or appeal policy sufficed to
    “initiate action” for purposes of his Whistleblower claim. See Tex. Gov’t Code Ann.
    § 554.006(a).
    E. FWISD’s Cases
    FWISD relies primarily on three cases to support its contention that Palazzolo
    exhausted his applicable grievance procedure in February 2012 and thus was late in
    filing his petition in the district court, depriving the district court of jurisdiction. We
    are not bound by the holdings in any of the three cases cited; we also disagree with
    the reasoning in the first and FWISD’s construction of the third, and we distinguish
    the second on the basis of both factual differences and legal analysis.
    1. Boswell v. Ector County ISD
    Boswell involved a pro se appeal of a rule 91a dismissal.22 
    2016 WL 1443606
    , at
    *1. After Boswell amended his pro se pleadings several times over the course of two
    years—ultimately including a claim for wrongful termination under the Whistleblower
    Act—the trial court granted the school district’s rule 91a motion to dismiss, observing
    that Boswell had failed to set out anything in his claims that the court could “even
    22
    We do not address the procedural contortions involved in Boswell except to
    note that rule 91a does not state any exceptions to the requirement that the motion to
    dismiss be granted or denied within 45 days of its filing. Compare Tex. R. Civ. P.
    91a.3(c) (stating that a motion to dismiss “must be granted or denied within 45 days
    after the motion is filed”), with Boswell, 
    2016 WL 1443606
    , at *2 (stating that by rule 11
    agreement, the parties agreed to a continuance on the dismissal hearing and “to a
    waiver of the time requirement under Rule 91a”).
    32
    comprehend or work with . . . it’s just not there.”23 
    Id. at *1–2.
    The court noted that
    Boswell’s live pleading was approximately 77 pages long—not counting the
    documents attached as exhibits—and that numerous extraneous matters and causes of
    action for which he lacked standing were interwoven with the school district’s alleged
    improprieties, some of which were alleged to have occurred before Boswell was hired.
    
    Id. at *1–3.
    Boswell’s appeal required the court to examine his pleadings, which failed to
    affirmatively show the trial court’s jurisdiction since “[n]oticeably absent from his
    petition are allegations that he pursued a ‘Chapter 21 hearing’ under the Education
    Code with the Commissioner of Education” with regard to the “termination and
    nonrenewal” of his contract. 
    Id. at *1,
    *3 (emphasis added) (citing 
    Kell, 465 S.W.3d at 387
    –88). But compare Tex. Educ. Code Ann. §§ 21.206–.209 (setting out procedure to
    complain of proposed nonrenewal of term contract), with 
    id. §§ 21.211,
    .251(a)(2),
    (b)(2), .253–.260 (setting out procedure to complain of proposed termination of term
    contract).
    23
    Boswell was no stranger to unsuccessful pro se litigation, having sued Texas
    Christian University, TCU’s Board of Trustees, and a federal district judge, among
    others, in a series of lawsuits (all of which were dismissed) between 1998 and 2014.
    See Boswell v. Tex. Christian Univ., No. 4:14-cv-0330-0, 
    2014 WL 4650023
    , at *1 (N.D.
    Tex. Sept. 16, 2014), appeal dism’d, No. 14-11089 (5th Cir. Jan. 27, 2015); see also Boswell
    v. Tex. Christian Univ., No. 14-11113, 608 F. App’x. 291 (5th Cir. July 2, 2015), cert.
    denied, 
    136 S. Ct. 989
    (2016).
    33
    The court concluded that because Boswell had failed to allege that he had
    initiated, much less exhausted, his administrative remedies, the trial court had no
    jurisdiction over his breach of contract claim or his Whistleblower claim. Boswell,
    
    2016 WL 1443606
    , at *3 (“Appellant’s . . . failure to plead the initiation of an
    administrative proceeding with the Commissioner of Education deprived the trial
    court of subject-matter jurisdiction to consider his whistleblower claim.”). But cf.
    
    Farran, 409 S.W.3d at 657
    (holding that to the extent Farran sought relief for common
    law breach of contract, he had failed to exhaust his administrative remedies available
    under education code section 7.057 but noting that the Whistleblower Act “has its
    own statutory remedies and procedures that do not require exhaustion with the
    Commissioner under the Education Code”).
    In reaching its decision in Boswell, the Eastland court relied on the El Paso
    court’s opinion in Kell, which is discussed below, explaining that because the El Paso
    court had concluded that a Chapter 21 hearing with the commissioner is “‘possibly the
    only way’ under the Education Code for a term contract teacher to challenge a proposed
    termination,” Boswell’s claim was precluded because he had failed to do so. 
    Id. (emphasis added)
    (quoting 
    Kell, 465 S.W.3d at 387
    ). As Boswell’s resolution appears to
    have been equally based on the appellate court’s ruling that Boswell’s pleadings had
    “no basis in fact because no reasonable person could believe the facts pleaded,” and
    the opinion is laden with references to the pro se appellant’s lack of knowledge or
    diligence with regard to the applicable legal standards, Boswell is distinguishable on its
    34
    facts.24 
    Id. at *5.
    Furthermore, because the legal analysis was not the result of robust
    adversarial arguments, see generally Barcroft v. Walton, No. 02-16-00110-CV, 
    2017 WL 3910911
    , at *5 n.11 (Tex. App.—Fort Worth Sept. 7, 2017, no pet.) (mem. op.)
    (observing that pro se litigants rarely prevail because their lack of legal education or
    training tends to lead them to critical mistakes of form and substance), and the
    holding relied upon hypotheticals—the “possibility” of only one avenue of relief in
    challenging a “proposed” termination, see Boswell, 
    2016 WL 1443606
    , at *3, it is of
    limited persuasiveness and applicability to the case before us.25 And while we respect
    our sister courts’ decisions, we are not bound by their precedent. Raymax Mgmt., L.P.
    24
    The court summarized its holding as follows:
    In summary, we have reviewed the entirety of the matters alleged
    by Appellant in his fourth amended pleading. We agree with the trial
    court’s determination that Appellant’s challenged pleading has no basis
    in law that would entitle Appellant to the relief that he seeks and no
    basis in fact because no reasonable person could believe the facts
    pleaded. Although Appellant used headings throughout his challenged
    pleading, the allegations set out below those headings are garbled, and
    different causes of action appear to be argued instead of the cause of
    action listed in the heading. Although a complaint “does not need
    detailed factual allegations, a plaintiff’s obligation to provide the grounds
    of his entitlement to relief requires more than labels and conclusions,
    and a formulaic recitation of the elements of a cause of action will not
    do.” Bell Atl. Corp. v. Twombly, 
    550 U.S. 544
    , 555 (2007). We conclude
    that Appellant’s challenged pleading has no arguable basis in law or fact.
    Boswell, 
    2016 WL 1443606
    , at *5.
    25
    Here, in contrast, the issues and arguments have been thoroughly developed
    by skilled attorneys through an adversarial process that has spanned almost a decade.
    35
    v. SBC Tower Holdings LLC, No. 02-16-00013-CV, 
    2017 WL 3821897
    , at *1 n.4 (Tex.
    App.—Fort Worth Aug. 31, 2017, pet. denied) (mem. op. on reh’g); cf. Scoresby v.
    Santillan, 
    287 S.W.3d 319
    , 324 (Tex. App.—Fort Worth 2009) (“It is well established
    that as an intermediate appellate court, we are bound by the pronouncements of the
    supreme court.”), aff’d, 
    346 S.W.3d 546
    (Tex. 2011). We decline to follow the holding
    in Boswell.
    2. El Paso ISD v. Kell
    Kell is more helpful to us, in that it included more analysis about the substantive
    
    process. 465 S.W.3d at 384
    . Kell had been an assistant principal on a term contract
    during some of the years giving rise to an El Paso ISD (EPISD) cheating scandal. 
    Id. She was
    placed on administrative leave in the fall of 2012 in the aftermath of the
    superintendent’s guilty plea to conspiracy to artificially inflate state and federal
    accountability scores to secure federal education funding.         
    Id. A week
    before
    Christmas, the Board directed the interim superintendent to give Kell notice that she
    would be terminated and that her contract would not be renewed. 
    Id. at 385.
    In the
    proposed termination order, EPISD alleged that Kell had participated in the former
    superintendent’s cheating scheme.        
    Id. Kell did
    not request a Chapter 21
    administrative hearing to challenge her proposed termination, and a month later,
    EPISD notified her in writing that it had terminated her employment. 
    Id. Three months
    later, Kell lodged a grievance with the Board under “Board
    Policy DGBA,” the local district rule establishing a default review process for
    36
    EPISD’s employment terminations and suspensions. 
    Id. The rule
    expressly stated
    that “an adverse employment action ‘may be the subject of complaint under this
    policy only if the District does not otherwise provide for a hearing on the matter.’”
    
    Id. EPISD’s policy
    also specifically addressed Whistleblower complaints, stating,
    Employees who allege unlawful discrimination or retaliation for
    reporting a violation of law to an appropriate law enforcement authority
    shall invoke this policy not later than 90 days after the date the alleged
    violation occurred or was discovered by the employee through the use of
    reasonable diligence. The grievant shall deliver his or her complaint to
    the Superintendent or designee. . . . Before bringing suit, an employee
    who seeks relief under Government Code Chapter 554 (whistleblowers)
    must initiate action under the District’s grievance or appeal procedures
    relating to suspension or termination of employment or adverse
    personnel action.
    
    Id. Kell asserted
    that she had been fired in retaliation for cooperating with the FBI
    investigation and for reporting EPISD personnel’s wrongdoing to law enforcement in
    June and October 2011, and she argued that she had not initiated a Chapter 21
    proceeding because Chapter 21 did not address Whistleblower complaints. 
    Id. at 385–
    86. The superintendent denied her request for review on the basis of Kell’s having
    failed to timely pursue her Chapter 21 administrative remedies and because the board
    had fired her for misconduct, not for cooperating with federal authorities. 
    Id. at 386.
    After the Board affirmed her termination, Kell filed suit in district court, and EPISD
    moved for summary judgment, complaining that the trial court lacked jurisdiction. 
    Id. 37 The
    court considered whether Kell had invoked EPISD’s “applicable”
    grievance procedure when she skipped over Chapter 21 prior to her termination but
    then filed a grievance post termination. 
    Id. It concluded
    that she had failed to
    exhaust her applicable administrative remedies, depriving the trial court of
    jurisdiction. 
    Id. At the
    beginning of its analysis, the court acknowledged that EPISD had issued
    to Kell a notice of contract termination and of non-renewal, which—as set out
    above—implicated separate provisions of the education code. 
    Id. at 387.
    Compare
    Tex. Educ. Code Ann. § 21.207 (term contract nonrenewal procedure), with 
    id. § 21.251
    (term contract termination procedure). The court raised the possibility that a
    Chapter 21 hearing might be the only way a term contract teacher could challenge a
    proposed termination based on the “highly formalized, quasi-independent
    administrative” and comprehensive statutory scheme, which sets out “the same
    conditions as a bench trial for teachers to challenge proposed terminations.” 
    Kell, 465 S.W.3d at 387
    (“After reviewing the Education Code, we agree with EPISD and with
    amicus curiae that the Chapter 21 hearing appears to be not only the applicable
    procedure under the Act, but possibly the only way a term contract teacher may
    challenge a proposed termination under the Education Code.”).
    But the court did not resolve the case’s merits based upon this hypothetical
    observation. Instead, the court’s holding was premised on the fact that the internal
    grievance procedure relied upon by Kell, “Board Policy DGBA,” specifically referred
    38
    her to EPISD’s grievance or appeal procedures relating to termination of
    employment, which were those set out by statute in Chapter 21. 
    Id. at 388
    (“Even if
    Chapter 21 hearings are not the exclusive vehicle through which a termination may be
    challenged under the Education Code, Kell’s reliance on EPISD’s internal grievance
    policy in this case is misplaced.”). The court pointed out that EPISD’s policy recited
    that it applied only when no other proceedings were available; that before bringing a
    Whistleblower suit, the employee had to initiate action under the district’s grievance
    procedures relating to termination of employment; and that EPISD’s grievance
    procedures relating to termination of employment were those set out by statute in
    Chapter 21, subsection F. 
    Id. Because Kell
    never attempted to invoke a Chapter 21
    hearing, the court concluded that the trial court lacked jurisdiction. Id.; see also Whitney
    v. El Paso ISD, 
    545 S.W.3d 150
    , 155, 158 (Tex. App.—El Paso 2017, no pet.)
    (concluding, per Kell, that appellant had failed to initiate the applicable grievance
    procedure that was a prerequisite for bringing her Whistleblower claim when she
    sought to appeal El Paso ISD’s refusal to entertain her grievance under Chapter 7 of
    the education code but had not invoked a Chapter 21 hearing to challenge her
    proposed termination).
    Of course, one of the primary and significant distinctions between the instant
    case, Kell, and the cases that follow Kell, is the fact that Palazzolo actually went
    through the Chapter 21 process with regard to his proposed termination before filing
    a grievance in response to his actual termination. Another is the fact that FWISD’s
    39
    policies specifically refer to proposed termination and proposed nonrenewal under
    Chapter 21 as exceptions to its general employee grievance policy, and there is no
    ambiguity presented in Kell about when Kell was actually terminated.
    Additionally, Kell was decided in 2015, before the supreme court proclaimed in
    McIntyre that whether a claimant must exhaust administrative remedies depends on the
    nature and context of the claims asserted.         See 
    McIntyre, 499 S.W.3d at 825
    –27.
    Compare 
    Farran, 409 S.W.3d at 657
    (recognizing that the Whistleblower Act has its
    own statutory remedies and procedures that do not require exhaustion with the
    Commissioner under the education code), with Tex. Educ. Code Ann. § 21.301
    (“Appeal to Commissioner”).
    3. Powers v. Northside ISD
    We observe ab initio that we are not bound to follow Powers merely because
    Texas lies within the Fifth Circuit’s geographical limits. See Pidgeon v. Turner, 
    538 S.W.3d 73
    , 83 (Tex. 2017) (“Fifth Circuit decisions, particularly those regarding
    federal constitutional questions, can certainly be helpful and may be persuasive for
    Texas trial courts.”), cert. denied, 
    138 S. Ct. 505
    (2017); Barstow v. State, 
    742 S.W.2d 495
    ,
    500–01 & n.2 (Tex. App.—Austin 1987, writ denied) (explaining that decisions of a
    federal circuit court do not bind any Texas court, even on federal questions, although
    they are persuasive and entitled to respectful consideration). We further note that
    Powers is a per curiam opinion, which is not considered precedential even in the Fifth
    40
    Circuit “except under the limited circumstances set forth in 5th Cir. R. 47.5.4.” 662 F.
    App’x at 306.
    In Powers, Northside ISD (NISD) suspended Powers, a principal, and Wernli,
    an assistant principal, in July 2013. 
    Id. at 306–08.
    In accordance with NISD’s “DFBA
    (Local)” grievance policy, Powers and Wernli filed grievances, which were denied on
    December 3, 2013. 
    Id. at 308.
    A week later, the NISD Board of Trustees voted to
    terminate their employment, and Powers and Wernli were notified about the
    termination decision on December 17, 2013, in a letter that explained pursuant to the
    “attached ‘DFBA (Legal)’ policy, [they] could initiate a hearing process to appeal the
    termination.” 
    Id. That policy
    provided that a term contract employee had 15 days after the date
    he or she received notice of a proposed termination or suspension without pay to
    seek a hearing before an independent hearing examiner. 
    Id. at 309;
    see Tex. Educ.
    Code Ann. § 21.253(a). Powers and Wernli did so on December 30. 662 F. App’x. at
    308. That process ended on April 22, 2014, when the Board took its final vote to
    actually terminate their employment. 
    Id. Thirty days
    later, on May 22, 2014, Powers
    and Wernli filed their Whistleblower lawsuit, alleging that their terminations
    constituted unlawful retaliation. 
    Id. at 306–07,
    309. NISD raised governmental
    immunity as a defense and moved for summary judgment, which the federal district
    court denied. 
    Id. at 307.
    41
    On appeal, NISD argued that Powers and Wernli had failed to timely file suit
    under the Whistleblower Act when they opted to exhaust the grievance process,
    contending that the December 3, 2013 denial of their grievances triggered the 30-day
    limitations period.   
    Id. at 309.
      Powers and Wernli responded that the hearing
    procedure was not resolved until April 22, 2014, when the board terminated them,
    triggering the Whistleblower Act’s 30-day deadline. 
    Id. The Fifth
    Circuit concluded
    that the federal district court had not erred by holding that the Whistleblower Act suit
    was timely filed, particularly when NISD’s briefing ignored the DFBA (Legal)
    document and offered no reason why compliance with that policy was not dispositive.
    
    Id. FWISD construes
    Powers as holding that the Chapter 21 grievance process is
    the exclusive grievance process that must be initiated by a school employee who later
    files a Whistleblower suit. But that issue was not before the Powers court, and as set
    out below, on the record presented in the instant case, we disagree with FWISD’s
    construction.
    F. Analysis
    FWISD argues that the Chapter 21 process ended on February 14, 2012, when
    FWISD’s Board voted to pay Palazzolo one year’s salary under education code section
    21.304(f). Accordingly, FWISD contends that at that point, Palazzolo had thirty
    days—until March 15, 2012—to file his Whistleblower suit.            But that process
    pertained to Palazzolo’s proposed termination. As of February 14, 2012, Palazzolo may
    42
    have been finally actually terminated, but, as his February 23, 2012 grievance reflects,
    this was not made clear to him until a week later.
    Based on the record before us, Palazzolo could have believed that he was still
    employed when—contrary to the Commissioner’s express instructions on June 29,
    2011—instead of tendering full compensation to Palazzolo as of the date he otherwise
    would have been reinstated (July 15, 2011), FWISD’s July 25, 2011 letter told him that
    the enclosed check ($18,114.16) was his final check for the 2010–2011 school year
    (the last year on his two-year term contract) and informed him that “[t]he first
    paycheck for the 2011–2012 school year will be issued to employees on September 28,
    2011.” [Emphasis added.] By the time FWISD filed its motion to dismiss its appeal
    of the Commissioner’s decision in this court on February 22, 2012, Palazzolo’s 2010–
    2011 contract had long since expired. What is unclear from this record is whether the
    July 25, 2011 letter meant to indicate that his contract had been renewed for the
    2011–2012 school year pending FWISD’s appeal to the district court and then to this
    court. Cf. 
    O’Neal, 251 S.W.3d at 52
    (“O’Neal’s claim is governed by Chapter 21
    because it is an addendum to her teaching contract, was terminated ‘before the end of
    the contract period,’ and she ‘requested’ an appeal.”).
    FWISD continued the opacity of its dealings with Palazzolo after the February
    14, 2012 board meeting, when it issued its February 17, 2012 letter enclosing two
    checks “as final payment in the above referenced matter” without further explanation,
    leading Palazzolo to file his February 23, 2012 grievance “in an abundance of
    43
    caution.” FWISD finally clarified to Palazzolo that he was no longer a FWISD
    employee on February 28,26 but it re-muddied the waters the next day by
    acknowledging his February 23, 2012 grievance and the DGBA (LOCAL) policy and
    directing Palazzolo to file additional documents in support of his grievance claim.
    As of February 28, then, Palazzolo finally had a definite “termination of
    employment”—instead of a proposed “adverse personnel action”—for which he had
    to invoke “the applicable grievance or appeal procedure” within the Whistleblower
    Act timeframe. See Tex. Gov’t Code Ann. § 554.006(a), (b). And FWISD set
    Palazzolo’s grievance for a hearing, participated in mediation, heard Palazzolo’s
    grievance on May 25, 2012, and disposed of it on June 8, 2012. Just under 30 days
    later, Palazzolo filed his Whistleblower lawsuit.27 See 
    id. § 554.006(d).
    At some point, a simple “You’re fired,” would have been considerably more
    26
    useful to all parties involved and would have resulted in far less waste of tax dollars
    and judicial resources. Instead, in its February 28, 2012 letter, FWISD stated that the
    $67,088.49 check was Palazzolo’s “final check from the District with regard to [his]
    employment with Fort Worth ISD” and informed him that his benefits would end the
    next day.
    27
    In disposing of his grievance, FWISD informed Palazzolo that he could
    appeal at the July 17, 2012 board meeting. Under the circumstances here, however, it
    appears unlikely that the board—having already twice voted to terminate Palazzolo—
    would have had a change of heart. Accordingly, we cannot fault Palazzolo for
    abandoning the proceedings after obtaining a final decision from the superintendent
    and proceeding to file his Whistleblower lawsuit. He had, after all, already been
    burned before on “initiating” the grievance process with regard to other complaints.
    See Palazzolo II, 
    2014 WL 69889
    , at *2, *5–6 (holding that Palazzolo did not properly
    initiate the FWISD grievance process as to his complaints about a transfer and about
    an appraisal report because he “actively circumvented FWISD’s efforts to redress the
    complained-of conduct [in the grievance process] by advising the Board that he had
    44
    Palazzolo followed the requirements of the DGBA (LOCAL) policy, which
    excepted “proposed” terminations made “during the contract term.”          By the time
    Palazzolo filed his DGBA (LOCAL) grievance, his contract had expired, and the
    record does not reflect his status between FWISD’s July 25, 2011 letter about backpay
    and FWISD’s February 28, 2012 letter clarifying his employment status. Accordingly,
    because we construe the pleadings liberally in favor of the plaintiff when faced with a
    plea to the jurisdiction and take as true all evidence favorable to the nonmovant, see
    Tex. Dep’t of Parks & Wildlife v. Miranda, 
    133 S.W.3d 217
    , 227–28 (Tex. 2004), because
    nothing in Chapter 21 indicates what should happen when a proposed termination
    becomes an actual termination, because Whistleblower complaints do not require
    exhaustion with the Commissioner, see 
    Farran, 409 S.W.3d at 657
    —unlike complaints
    about proposed terminations under Chapter 2128—and because the record reflects
    that Palazzolo sufficiently initiated his actual termination complaint under the
    applicable grievance procedure prior to filing the instant lawsuit within the
    Whistleblower Act limitations period, we hold that the trial court did not err by
    denying FWISD’s plea to the jurisdiction, and we overrule FWISD’s sole issue.
    no dispute with his transfer and appraisal report” after filing his grievances but before
    filing his Whistleblower lawsuit).
    Indeed, we abhor the thought that a school board could otherwise attempt to
    28
    buy off a Whistleblower claim—with its attendant allegations of governmental
    wrongdoing and retaliation—for the price of a year’s salary under Chapter 21. See
    Tex. Educ. Code Ann. § 21.304(f).
    45
    IV. Conclusion
    Having overruled FWISD’s sole issue, we affirm the trial court’s order and
    remand this case to the trial court for further proceedings.
    /s/ Bonnie Sudderth
    Bonnie Sudderth
    Chief Justice
    Delivered: June 13, 2019
    46