Kyani, Inc., Todd Thompson, Scott Boulch, Volker Hartzsch A/K/A Mark Davenport, Brandon Stevens, and James Bradford v. HD Walz II Enterprises, Inc. ( 2018 )

REVERSE; and Opinion Filed July 24, 2018.
In The
Court of Appeals
Fifth District of Texas at Dallas
No. 05-17-00486-CV
KYӒNI, INC., TODD THOMPSON, SCOTT BOULCH, VOLKER HARTZSCH A/K/A
MARK DAVENPORT, BRANDON STEVENS, AND JAMES BRADFORD, Appellants
V.
HD WALZ II ENTERPRISES, INC., Appellee
On Appeal from the 101st Judicial District Court
Dallas County, Texas
Trial Court Cause No. DC-16-07637
MEMORANDUM OPINION
Before Justices Francis, Evans, and Boatright
Opinion by Justice Boatright
In this accelerated appeal, Kyӓni, Inc., Todd Thompson, Scott Boulch, Volker Hartzsch
a/k/a Mark Davenport, Brandon Stevens, and James Bradford appeal the trial court’s order denying
their motion to compel arbitration. Appellants contend the trial court abused its discretion by
denying their motion because appellee HD Walz II Enterprises, Inc. entered into a distributor
agreement with Kyӓni and, under the terms of that agreement, agreed to arbitrate all disputes. We
agree with appellants, reverse the order denying the motion to compel arbitration, and order that
all disputes between the parties proceed to arbitration.
I. BACKGROUND
Kyӓni manufactures health supplements and markets them throughout the United States
and the world through a global sales chain of independent contractor distributors. To become a
Kyӓni distributor, a prospective distributor must submit an online application through Kyӓni’s
website and pay an application fee. A new distributor must be sponsored by an existing distributor.
In addition, a new distributor is placed under an existing distributor on the organizational chart
and becomes part of the existing distributor’s downline. Distributors are paid based on their sales
of Kyӓni products; they also receive commissions and bonuses based on sales by their sponsored
and downline distributors. Appellants Todd Thompson, Scott Boulch, Volker Hartzsch a/k/a Mark
Davenport, Brandon Stevens, and James Bradford are independent contractor distributors for
Kyӓni (Distributor Defendants). Appellee HD Walz II Enterprises, Inc. (Walz) is also a Kyӓni
independent contractor distributor.
In June 2016, Walz filed a lawsuit against Kyӓni and the Distributor Defendants, alleging
claims for violations of the Texas Deceptive Trade Practices Act, tortious interference with
prospective business relationships, and tortious interference with existing business relationships.
Walz alleged that the Distributor Defendants developed and controlled access to a web-based
networking platform known as Team Fusion to implement their own policies and procedures in
violation of Kyӓni’s policies. Walz alleged the Distributor Defendants used access to Team Fusion
to force some of Walz’s sponsored or downline distributors to move to the downlines of Distributor
Defendants, thus decreasing Walz’s profits and increasing their own. Walz complained that the
Distributor Defendants manipulated and redirected compensation earned under the Kyӓni Global
Compensation Plan to themselves. Walz also asserted that when he notified Kyӓni of the
Distributor Defendants’ unfair business practices and violations of Kyӓni policies, Kyӓni did
nothing to stop their activities.
Kyӓni and the Distributor Defendants filed a motion to compel arbitration and to dismiss
Walz’s lawsuit. As evidence, Kyӓni and the Distributor Defendants relied on the affidavit of
Joshua K. Chandler, Kyӓni’s General Counsel. Chandler averred that Walz applied to become a
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Kyӓni distributor on July 17, 2014, by electronically filling out an online application whereby it
agreed to Kyӓni’s Electronic Consent Agreement, Kyӓni’s Policies & Procedures, and the Kyӓni
Independent Distributor Agreement Terms & Conditions (collectively the Distributor Agreement).
According to Chandler, the terms and conditions of the Distributor Agreement, which were
attached to his affidavit, contained a binding arbitration clause.
Walz objected to Chandler’s affidavit and filed a separate response in opposition to the
motion to compel arbitration, arguing that Kyӓni and the Distributor Defendants had not
sufficiently demonstrated the existence of an agreement to arbitrate. Kyӓni and the Distributor
Defendants filed an amended motion to compel arbitration and to dismiss, supported by a more
detailed affidavit from Chandler. After a hearing, the trial court denied their motion without stating
the basis for its denial and without ruling on any of Walz’s objections to Chandler’s affidavit.
Kyӓni and the Distributor Defendants timely filed an interlocutory appeal challenging the trial
court’s order denying their motion to compel.
II. DISCUSSION
In a single issue on appeal, Kyӓni and the Distributor Defendants contend the trial court
abused its discretion by denying their motion to compel arbitration of all claims. We review an
order denying a motion to compel arbitration under an abuse of discretion standard. Bonded
Builders Home Warranty Ass’n of Tex., Inc. v. Smith, 488 S.W.3d 468, 476 (Tex. App.—Dallas
2016, no pet.). We defer to the trial court’s factual determinations if they are supported by
evidence, but we review the trial court’s legal determinations de novo. Big Bass Towing Co. v.
Akin, 409 S.W.3d 835, 838 (Tex. App.—Dallas 2013, no pet.). Whether an arbitration agreement
is enforceable is subject to de novo review. In re Labatt Food Serv., L.P., 279 S.W.3d 640, 643
(Tex. 2009) (orig. proceeding).
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A. Agreement to Arbitrate
In their motion to compel arbitration, appellants stated that Walz became a Kyӓni
distributor on July 17, 2014, by electronically filling out an online application through the
application portal on Kyӓni’s website. Appellants asserted that Walz, like all other Kyӓni
distributors, agreed to the Distributor Agreement, which provides that all disputes between Kyӓni
and a distributor will be resolved by binding arbitration in accordance with the Federal Arbitration
Act. A party seeking to compel arbitration under the FAA must establish (1) the existence of a
valid, enforceable arbitration agreement and (2) that the claims at issue fall within the agreement’s
scope. Bonded Builders, 488 S.W.3d at 476. Although there is a strong presumption favoring
arbitration, the presumption arises only after the party seeking to compel arbitration proves that a
valid arbitration agreement exists. Big Bass Towing, 409 S.W.3d at 838.
In deciding whether a valid, enforceable arbitration agreement exists, we apply state
contract law principles governing the formation of contracts. Roe v. Ladymon, 318 S.W.3d 502,
512–13 (Tex. App.—Dallas 2010, no pet.). Formation of a valid contract requires (1) an offer, (2)
acceptance in strict compliance with the terms of the offer, (3) a meeting of the minds, (4) each
party’s consent to the terms, and (5) execution and delivery of the contract with the intent that it
be mutual and binding. Thornton v. AT & T Advert., L.P., 390 S.W.3d 702, 705 (Tex. App.—
Dallas 2012, no pet.). If the trial court finds a valid agreement to arbitrate, the burden shifts to the
party opposing arbitration to raise an affirmative defense to enforcing arbitration. J.M. Davidson,
Inc. v. Webster, 128 S.W.3d 223, 227 (Tex. 2003).
Appellants contend the Chandler affidavit established the existence of a valid agreement
to arbitrate between Kyӓni and Walz. In his affidavit, Chandler detailed the procedure whereby an
applicant becomes a Kyӓni distributor. The applicant is required to submit an application through
the application portal on Kyӓni’s website. Upon accessing the portal, the applicant is first required
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to provide the identification number of the sponsoring Kyäni Distributor. The applicant then
progresses through a series of screens that allow him to select products to purchase. According to
Chandler, the applicant then progresses to a screen that requires the applicant to check three
separate boxes designated “Check to Agree,” indicating consent and agreement to the Electronic
Consent Agreement, Kyäni’s Policies & Procedures, and Kyäni’s Independent Distributor
Agreement Terms & Conditions.1 This screen contains links to PDF versions of each agreement
and the applicant may review and download the agreements. Chandler averred that if the applicant
does not check the boxes confirming that he agrees to each of the agreements, he cannot move past
this screen, he cannot complete the application, and he cannot become a distributor.
Kyäni’s Independent Distributor Agreement Terms & Conditions provides:
Except as set forth in the Kyӓni Policies and Procedures, or unless the laws of the
state in which I reside expressly prohibit the consensual jurisdiction and venue
provisions of this Agreement, in which case its laws shall govern, all disputes and
claims relating to Kyӓni, the Distributor Agreement, the Kyӓni Global
Compensation Plan or its products, the rights and obligations of an independent
Distributor and Kyӓni, or any other claims or causes of action relating to the
performance of either an independent Distributor or Kyӓni under the Agreement of
the Kyӓni Policies and Procedures shall be settled totally and finally by binding
arbitration in Idaho Falls, Idaho or such other location as Kyӓni prescribes, in
accordance with the Federal Arbitration Act and the Commercial Arbitration Rules
of the American Arbitration Association.
Chandler stated that once an applicant clicks on the boxes indicating agreement to the three
documents, he is then asked to provide personal information such as name, birthdate, social
security number or tax ID, email address, phone numbers, shipping address, and a password for
the applicant’s account. Once all of the requested information is provided, the applicant is allowed
to move to the next screen. This screen requests the applicant’s credit card information. Chandler
provided true and correct copies of the described screenshots as attachments to his affidavit.
1
Chandler attached true and correct copies of the current Electronic Consent, Policies & Procedures, and Terms & Conditions as Exhibits
A, B, and C, respectively. He also attached true and correct copies of the agreements as they existed on the date Walz became a distributor as
Exhibits D, E, and F, respectively.
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Chandler averred that only after all of the previous steps were completed can the applicant
progress to the next screen to review his information, finalize his order, and complete his
application by clicking on the button “Create Account and Order.” Kyӓni’s system then creates an
account log containing all of the applicant’s information that can be accessed through Kyӓni’s
portal for its distributors, known as the “Back Office.” Chandler averred that on July 17, 2014,
Walz applied to become a Kyӓni distributor by electronically completing an application through
Kyӓni’s online application portal. Chandler stated that on the same day, Kyӓni’s system created
an account log containing Walz’s information.
Walz argued that Chandler’s affidavit was not based on personal knowledge because it did
not show how Chandler became personally familiar with the facts in his affidavit. 2 Walz cited
Stone v. Midland Multifamily Equity REIT, 334 S.W.3d 371 (Tex. App.—Dallas 2011, no pet.), in
support of his arguments that identification of Chandler’s title was insufficient to establish the
basis for Chandler’s personal knowledge, and that Chandler was required to establish his
connection to Walz’s supposed agreements. In Stone, the affiant was not employed by the party
for whom he offered testimony [the plaintiff] but was an officer for a company described as the
exclusive advisor to the plaintiff. Id. at 375. This Court determined that the affidavit was
insufficient because the affiant did not describe what activities or responsibilities were
encompassed within his company’s designation as exclusive advisor for the plaintiff, and he did
not explain how his employment for a different company gave him personal knowledge of the facts
to which he attested. Id. at 375–76. Stone is distinguishable from the case before us. As Kyӓni’s
General Counsel, Chandler is not a stranger to the transactions. He is the General Counsel and the
2
This Court’s opinions conflict on whether lack of personal knowledge is a form objection that must be preserved or a substance objection
that may be raised on appeal without a trial court ruling. Compare Stewart v. Sanmina Tex. L.P., 156 S.W.3d 198, 207 (Tex. App.—Dallas 2005,
no pet.) (concluding such a complaint concerns a defect in form), with Stone v. Midland Multifamily Equity REIT, 334 S.W.3d 371, 375 (Tex.
App.—Dallas 2011, no pet.) (concluding such a complaint concerns a defect in substance). The result in this case is the same either way.
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custodian of records for the company for which he is offering testimony, and his affidavit attests
to the job duties and responsibilities that give him personal knowledge of the facts.
The identification of an affiant’s position and job responsibilities can satisfy the personal
knowledge requirement. Saronikos, Inc. v. City of Dallas, 285 S.W.3d 512, 516 (Tex. App.—
Dallas 2009, no pet.). In addition to stating his job title, Chandler testified in great detail regarding
the various activities and responsibilities encompassed within his role as General Counsel and how
his responsibilities gave him the personal knowledge to testify regarding Kyӓni’s distributors, the
rules, policies, procedures, terms, and conditions that pertained to Kyäni’s distributors, the
contracts between Kyäni and its distributors, and the application process to become a Kyäni
distributor. He averred that as custodian of records for Kyäni, he is familiar with how the company
created, stored, and maintained its documents and electronic records. And he stated that he has
personal knowledge of the various computer programs, websites, portals, and recordkeeping
software used by Kyäni to maintain its records, including documents relating to distributors. These
statements are sufficient to demonstrate the manner in which Chandler became familiar with the
facts at issue. Cooper v. Circle Ten Council Boy Scouts of Am., 254 S.W.3d 689, 698 (Tex. App.—
Dallas 2008, no pet.) (affiant’s testimony that, as Scout Executive and CEO of defendant
organization, he had knowledge concerning its operation and organization was sufficient to
demonstrate manner in which he became familiar with facts at issue).
Walz argued that the affidavit did not explain how Chandler or someone in his position
would be familiar with the software design or recordkeeping software used by Kyӓni to maintain
the records at issue. However, this Court and others considering testimony about such “clickwrap”
online agreements have not required that the affiant demonstrate specialized or technical
knowledge of the software design of the online portal used by the company. See Momentis U.S.
Corp. v. Perissos Holdings, Inc., No. 05-13-01085-CV, 2014 WL 3756671, at *1 (Tex. App.—
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Dallas July 30, 2014, pet. denied) (mem. op.) (director of research and compliance not required to
have specialized or technological knowledge of software design to attest that the plaintiffs had
electronically completed an online application and agreed to terms and policies); Kmart Stores of
Tex., L.L.C. v. Ramirez, 510 S.W.3d 559, 567–68 (Tex. App.—El Paso 2016, pet. denied) (affidavit
by compliance programs manager in Sears’ Law Department who testified she was familiar with
electronic system and software company used to manage HR records was sufficient to authenticate
screenshot showing receipt and acknowledgment of arbitration agreement). Likewise, it was
unnecessary for Chandler to have specialized software design knowledge to testify that Walz
accessed Kyӓni’s online application portal, completed an online application, and became a Kyӓni
distributor on July 17, 2014.
Walz also asserted that the Chandler affidavit did not authenticate its attachments. Texas
Rule of Evidence 901(a) provides: “[t]o satisfy the requirement of authenticating or identifying
an item of evidence, the proponent must produce evidence sufficient to support a finding that the
item is what the proponent claims it is.” TEX. R. EVID. 901(a). The testimony of a witness with
knowledge is one way to prove authenticity. TEX. R. EVID. 901(b) (providing illustrative, non-
exclusive list of ways to prove authenticity). A properly sworn affidavit stating that the attached
documents are true and correct copies of the original authenticates the copies so they may be
considered as evidence. In re Estate of Guerrero, 465 S.W.3d 693, 704 (Tex. App.—Houston [14th
Dist.] 2015, pet. denied).
Walz specifically challenged the authentication of Exhibit K. Although one of the
documents attached to Chandler’s affidavit is labeled Exhibit K, the affidavit does not refer to an
Exhibit K, but instead refers to two different Exhibits J, one in paragraph 33 and another in
paragraph 38. Walz argued that, because the Chandler affidavit did not assert that Exhibit K is a
true and correct copy of any document, there is a complete lack of authentication of Exhibit K and
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it should not be considered for any purpose, citing Blanche v. First Nationwide Mortgage Corp.,
74 S.W.3d 444, 451 (Tex. App.—Dallas 2002, no pet.).
Appellants respond that, unlike the affidavit that was inadequate in Blanche, the affidavit
at issue here does not completely lack authentication. This affidavit, appellants argue, describes
each attachment in detail. They note that paragraph 38 of the affidavit describes one of the Exhibits
J as “redacted,” and that the attachment labeled K contained redacted text, while the attachment
labeled J did not. Appellants contend the description of the exhibit therefore confirmed that
paragraph 38 verified the exhibit labeled Exhibit K. Appellants also say that the reference to
Exhibit J instead of K in paragraph 38 was just a typographical error and there can be no genuine
confusion or uncertainty about the identity of the document to which Chandler was referring when
he incorrectly identified a second Exhibit J.
We agree. A mere typographical error in an affidavit is not a prohibited inconsistency if it
does not cause confusion. Rogers v. RREF II CB Acquisitions, LLC, 533 S.W.3d 419, 437 (Tex.
App.—Corpus Christi 2016, no pet.). Nothing in the record indicates that Walz was confused by
the reference to Exhibit J rather than K in paragraph 38 of Chandler’s affidavit. Instead, the record
shows that Walz understood that paragraph 38 described Exhibit K even though it referenced
Exhibit J.
Consider, for example, Walz’s response to appellants’ amended motion to compel. There,
Walz presented an argument about paragraphs 33 and 38, and Exhibits J and K. We will discuss
the premises and conclusions of that argument in some detail.
Walz begins by quoting paragraph 38 of the Chandler affidavit: “‘Kyani’s system created
an account log, a true and correct copy of which is attached hereto as Exhibit J.’” This shows that
Walz knew that paragraph 38 was an attempt to authenticate an exhibit that contained an account
log. Walz then observed that “‘Exhibit J’ appears to be a previously-referenced screenshot of
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‘updated’ terms and conditions and does not reflect an ‘account log’ of Plaintiff’s application.”
This shows that Walz knew that a previous paragraph—paragraph 33—was an attempt to
authenticate an exhibit labeled “Exhibit J” that contained terms and conditions. It also shows that
Walz had examined Exhibit J and was able to confirm that it did not contain an account log. Now,
consider the premises of Walz’s argument together, and notice the conclusion they naturally invite:
(1) Walz was aware that paragraph 33 was an attempt to authenticate an exhibit containing terms
and conditions, and Walz was aware that paragraph 33 was an attempt to authenticate the exhibit
labeled “Exhibit J,” which contained terms and conditions but not an account log, so it stands to
reason that, because (2) Walz was aware that paragraph 38 was an attempt to authenticate an
exhibit containing an account log, Walz would be aware that paragraph 38 was an attempt to
authenticate the exhibit labeled “Exhibit K,” which contained an account log but not terms and
conditions.
Indeed, Walz does appear to have been aware that paragraph 38 described Exhibit K.
“Assuming Defendants intended to reference Exhibit K to the Motion,” Walz concluded, “this
‘account log’ has not been authenticated.” In that conclusion, Walz did not assert that it was
confused about which exhibit paragraph 38 was attempting to authenticate; Walz expressly stated
that it assumed, at least for the sake of presenting its argument, that appellants meant to
authenticate Exhibit K. Walz also quoted paragraph 38’s description of what Exhibit K contained,
an account log; this shows that Walz was aware that paragraph 38 was an attempted authentication
of the account log, which was only in Exhibit K. Thus, Walz’s conclusion was not based on an
assertion of confusion or complete lack of authentication. It was based only on paragraph 38’s
mistaken reference to Exhibit J rather than K.
But the cases cited for our review indicate that there must be a complete lack of
authentication, Blanche, 74 S.W.3d at 451, or confusion, Rogers, 533 S.W.3d at 437, not just a
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typo, id., in order for an affidavit to fail to authenticate an exhibit. It is evident from the language
used in paragraphs 33 and 38, and the content of the exhibits attached to the affidavit, that
paragraph 38 was an attempt to authenticate the account log in Exhibit K. It is also evident that
Walz understood that this was what paragraph 38 was attempting to do.
Walz also argued that Chandler’s affidavit and Exhibit K are inconsistent because Exhibit
K reflects information that was input after the date the log was created. The face of Exhibit K
indicates it was created on July 17, 2014, and was last modified on July 25, 2016. Walz argued
that Exhibit K is not what Chandler attests it to be—a true and correct copy of the account log
created for Walz on July 17, 2014. Appellants respond that it is clear from Chandler’s testimony
that the account log is a living document within Kyӓni’s system, designed to be updated throughout
the Distributor relationship. We conclude that Chandler’s testimony was sufficient to authenticate
Exhibit K. United Rentals, Inc. v. Smith, 445 S.W.3d 808, 813 (Tex. App.—El Paso 2014, no pet.)
(“A document is considered authentic if a sponsoring witness vouches for its authenticity.”).
In addition, Walz argued that Chandler’s affidavit contains numerous inappropriate legal
conclusions that should not be considered for any purpose. A conclusory statement is one that does
not provide the underlying facts in support of the conclusion. Riner v. Neumann, 353 S.W.3d 312,
321 (Tex. App.—Dallas 2011, no pet.). The specific statements that Walz asserted are conclusory
are as follows: (a) “Kyӓni’s relationship with Walz Enterprises is subject to the Kyӓni Distributor
Agreement [Affidavit ¶ 39];” (b) the Agreement “contains a binding, broad-form arbitration
provision . . . that requires arbitration of any and all disputes between Kyӓni and Walz [Affidavit
¶ 40];” and (c) “Walz Enterprises claims are directly related to and grow out of the Kyӓni
Distributor Agreement, the Kyӓni Global Compensation Plan, Plaintiff’s alleged rights and
Kyӓni’s alleged defenses, and claims relating to the performance of other independent Distributors
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under the Kyӓni Agreement and Kyӓni’s Policies and Procedures [Affidavit ¶ 46].” The trial court
did not rule on Walz’s objection that these statements were conclusory.
Appellants do not address the statements challenged by Walz other than to note that the
statements were limited and not necessary to appellants’ proof regarding the existence of the
arbitration provision. We reject Walz’s argument that by not contesting Walz’s objection to three
legal conclusions in the Chandler affidavit, appellants have failed to challenge all possible grounds
for the trial court’s ruling, and the trial court should be affirmed on this basis alone. Appellants’
failure to challenge Walz’s objections to the three statements may be the basis for concluding that
those portions of Chandler’s affidavit are conclusory, substantively defective, and provide no
evidence to prove the existence of the arbitration provision. Paragon Gen. Contractors, Inc. v.
Larco Constr., Inc., 227 S.W.3d 876, 884 (Tex. App.—Dallas 2007, no pet.). However, exclusion
of the challenged statements does not render the entire affidavit inadmissible. See Lopez v.
Bucholz, No. 03-15-00034-CV, 2017 WL 1315377, at *3 (Tex. App.—Austin April 7, 2017, no
pet.) (mem. op.) (trial court properly excluded two statements as conclusory but erred in striking
entire affidavit as conclusory because the remaining statements were easily controvertible factual
assertions and not conclusory). Here, Walz does not identify any other conclusory statements in
Chandler’s affidavit. The remaining fifty-three statements in Chandler’s affidavit are not
conclusory because they contain factual information within Chandler’s personal knowledge and
expertise. Riner, 353 S.W.3d at 321.
Chandler’s testimony established that Walz agreed to the terms and conditions set forth in
the Distributor Agreement, including the arbitration provision, by completing and submitting its
application to become a Kyӓni distributor. To the extent the trial judge concluded that there was
no valid agreement to arbitrate, she abused her discretion.
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B. Scope of the Agreement
The second element that must be shown by a party seeking to compel arbitration is that the
claims in question are within the scope of the agreement to arbitrate. The parties disagree about
which parties to the lawsuit (if any) are bound by the arbitration provision, whether the claims
asserted in the lawsuit fall within the provision’s parameters, and who can enforce the arbitration
provision. Disputes about the scope of an arbitration agreement are resolved in favor of arbitration.
Seven Hills Commercial, LLC v. Mirabal Custom Homes, Inc., 442 S.W.3d 706, 715 (Tex. App.—
Dallas 2014, pet. denied).
Whether the parties have agreed to submit a particular dispute to arbitration—the question
of arbitrability—is an issue for judicial determination unless the parties clearly and unmistakably
provide otherwise. AT & T Techs., Inc. v. Commc’ns Workers, 475 U.S. 643, 649 (1986). In this
case, Walz and Kyӓni agreed that all disputes and claims relating to Kyӓni, the Distributor
Agreement, the Kyӓni Global Compensation Plan, the rights and obligations of an independent
Distributor and Kyӓni, or any other claims or causes of action relating to the performance of either
an independent Distributor or Kyӓni under the Agreement or the Kyӓni Policies and Procedures
would be settled by binding arbitration. They also agreed that the arbitration would be conducted
in accordance with the Federal Arbitration Act and the Commercial Arbitration Rules of the
American Arbitration Association. The arbitration provision does not expressly delegate
arbitrability to the arbitrator; however, it states that arbitration shall be in accordance with the FAA
and the Commercial Arbitration Rules of the AAA.
“[T]he express incorporation of rules that empower the arbitrator to determine
arbitrability—such as the AAA Commercial Arbitration Rules—has been held to be clear and
unmistakable evidence of the parties’ intent to allow the arbitrator to decide such issues.”
Schlumberger Tech. Corp. v. Baker Hughes Inc., 355 S.W.3d 791, 802 (Tex. App.—Houston [1st
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Dist.] 2011, no pet.). When the parties agree to a broad arbitration clause, purporting to cover all
claims, disputes and other matters arising out of or relating to the contract, and explicitly
incorporate rules that empower an arbitrator to decide issues of arbitrability, the incorporation
serves as clear and unmistakable evidence of the parties’ intent to delegate such issues to an
arbitrator. Saxa Inc. v. DFD Architecture Inc., 312 S.W.3d 224, 230 (Tex. App.—Dallas 2010, pet.
denied). We conclude that the arbitration provision evidences a clear and unmistakable intention
that the arbitrators have the authority to determine the scope of arbitration with respect to Walz’s
claims against Kyӓni.
Walz contends that because the Defendant Distributors are not parties to its purported
Distributor Agreement with Kyӓni, Walz is not required to arbitrate its disputes with the Defendant
Distributors. Generally, a party must sign an arbitration agreement before being bound by it. In re
Rubiola, 334 S.W.3d 220, 224 (Tex. 2011) (orig. proceeding). However, the Texas Supreme Court
has recognized that direct-benefits estoppel may permit a non-signatory to compel a signatory’s
claims to arbitration “if liability arises solely from the contract or must be determined by reference
to it.” In re Weekley Homes, L.P., 180 S.W.3d 127, 132 (Tex. 2005) (orig. proceeding); see also
In re Trammell, 246 S.W.3d 815, 821 (Tex. App.—Dallas 2008, orig. proceeding) (direct-benefits
estoppel applies when signatory’s claim against non-signatory “references or presumes the
existence of the written agreement” containing an arbitration clause). Liability arises from the
contract if the signatory plaintiff’s right to recover and its damages depend on the existence of the
contract containing the arbitration clause. Meyer v. WMCO-GP, LLC, 211 S.W.3d 302, 307 (Tex.
2006). The equitable theory of direct-benefits estoppel precludes a signatory claimant from having
it “both ways” by “seek[ing] to hold the non-signatory liable pursuant to duties imposed by the
agreement, which contains an arbitration provision, but, on the other hand, deny[ing] arbitration’s
applicability because the defendant is a non-signatory.” VSR Fin. Servs., Inc. v. McLendon, 409
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S.W.3d 817, 831 (Tex. App.—Dallas 2013, no pet.) (quoting In re James E. Bashaw & Co., 305
S.W.3d 44, 54 (Tex. App.—Houston [1st Dist.] 2009, orig. proceeding)). While the boundaries of
direct-benefits estoppel are not always clear, the signatory generally must arbitrate claims if
liability arises from a contract with an arbitration clause, but not if liability arises from general
obligations imposed by law. In re Vesta Ins. Grp., Inc., 192 S.W.3d 759, 761 (Tex. 2006) (per
curiam). Tortious interference claims do not fall comfortably within either category. Id.
Walz contends that its tortious interference claims against the Distributor Defendants arise
from general obligations imposed by law and not from any obligations existing between Walz and
Kyӓni or as set forth in the Distributor Agreement. The obligation not to interfere with an existing
contract is a general obligation imposed by law; it is not imposed on the parties to that contract
because a party cannot interfere tortiously with its own contract. Id. Thus a signatory generally is
not “required to arbitrate a tortious interference claim against a complete stranger to his contract
and its arbitration clause.” Id. at 763. But if the signatory plaintiff’s right to recover and its damages
depend on the existence of the contract containing the arbitration clause, the plaintiff can be
compelled to arbitrate its claim. Meyer, 211 S.W.3d at 306–07.
Appellants argue that Walz can be compelled to arbitrate its claims against the Distributor
Defendants because Walz relied on the existence of the Distributor Agreement in asserting its
claims against the Distributor Defendants. In its petition, Walz alleged that the Distributor
Defendants tortiously interfered with its prospective and existing business relationships as a Kyӓni
distributor by violating the policies and procedures set forth in the Distributor Agreement. Walz
alleged that the Distributor Defendants implemented their own policies and procedures inapposite
to the Kyӓni policies and procedures relied upon by Walz when joining the Kyӓni organization.
Walz claimed that the Distributor Defendants violated Kyӓni policies and procedures by forcing
some of Walz’s sponsored or downline distributors to move to the downlines of Distributor
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Defendants, thus decreasing Walz’s profits and increasing their own. Walz accused the Distributor
Defendants of manipulating the genealogy of Kyӓni distributors and redirecting compensation
earned under the Kyӓni Global Compensation Plan for their own financial gain. Walz complained
that the Distributor Defendants violated Kyӓni policies by routinely publishing misleading
statements regarding sales numbers and income. Walz also asserted that when he notified Kyӓni
of the Distributor Defendants’ unfair business practices and violations of Kyӓni policies, Kyӓni
did nothing to stop their activities. Walz’s complaints of tortious interference with a prospective
and an existing business relationship are based on his allegations that the Distributor Defendants
violated Kyӓni policies and procedures. Therefore, Walz’s claims not only make reference to or
presume the existence of the Distributor Agreement, but also rely on it for viability. Meyer, 211
S.W.3d at 306. Accordingly, the Distributor Defendants are entitled to invoke the arbitration
provision in the Distributor Agreement and Walz is estopped, through direct-benefits estoppel,
from refusing to arbitrate its claims against the Distributor Defendants.
C. Defenses to Arbitration
Once the party seeking to compel arbitration has established that a valid arbitration
agreement exists and that the claims asserted are within the scope of the agreement, the burden
shifts to the party opposing arbitration to present a valid defense to the agreement. J.M. Davidson,
128 S.W.3d at 227; Seven Hills, 442 S.W.3d at 715. Walz raised several defensive theories. It
argued that the unsigned Distributor Agreement was unenforceable because Kyӓni failed to prove
that the parties agreed to arbitrate and that only Walz could have checked the boxes to agree to the
Distributor Agreement. The arbitration agreement committed these issues to the arbitrator.
Walz also argued that there was no evidence that Walz agreed to arbitrate its disputes with
the Distributor Defendants. However, Walz failed to present any affidavits or other such
admissible evidence to support its defensive theories in an effort to escape arbitration. “In the
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absence of evidence of a valid defense, the trial court has no discretion—it must compel arbitration
and stay its own proceedings.” Seven Hills, 442 S.W.3d at 715. We conclude the trial court erred
by denying the motion to compel arbitration of Walz’s claims.
CONCLUSION
We reverse the trial court’s order denying arbitration, and order that all disputes between
the parties proceed to arbitration.
/Jason Boatright/
JASON BOATRIGHT
JUSTICE
170486F.P05
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Court of Appeals
Fifth District of Texas at Dallas
JUDGMENT
KYӒNI, INC., TODD THOMPSON, On Appeal from the 101st Judicial District
SCOTT BOULCH, VOLKER HARTZSCH Court, Dallas County, Texas
A/K/A MARK DAVENPORT, Trial Court Cause No. DC-16-07637.
BRANDON STEVENS, AND JAMES Opinion delivered by Justice Boatright.
BRADFORD, Appellants Justices Francis and Evans participating.
No. 05-17-00486-CV V.
HD WALZ II ENTERPRISES, INC.,
Appellee
In accordance with this Court’s opinion of this date, the trial court’s order denying
appellants’ motion to compel arbitration is REVERSED. We ORDER that all disputes between
the parties proceed to arbitration.
It is ORDERED that appellants KYӒNI, INC., TODD THOMPSON, SCOTT
BOULCH, VOLKER HARTZSCH A/K/A MARK DAVENPORT, BRANDON STEVENS, and
JAMES BRADFORD recover their costs of this appeal from appellee HD WALZ II
ENTERPRISES, INC.
Judgment entered this 24th day of July, 2018.
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