Endura Advisory Group Ltd. v. Dominic Altomare, Josh Reneau ( 2015 )


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  •                                                                              ACCEPTED
    04-14-00889-CV
    FOURTH COURT OF APPEALS
    SAN ANTONIO, TEXAS
    1/27/2015 12:12:08 PM
    KEITH HOTTLE
    CLERK
    IN THE
    FOURTH COURT OF APPEALS
    AT SAN ANTONIO                        FILED IN
    4th COURT OF APPEALS
    SAN ANTONIO, TEXAS
    01/27/2015 12:12:08 PM
    CAUSE NO. 04-14-00889-CV
    KEITH E. HOTTLE
    Clerk
    ENDURA ADVISORY GROUP, LTD.,
    APPELLANT
    VS.
    DOMINIC ALTOMARE,
    APPELLEE
    INTERLOCUTORY APPEAL FROM CAUSE NO. 2014-CI-11780
    IN THE 131ST JUDICIAL DISTRICT COURT, BEXAR COUNTY, TEXAS
    MOTION HEARD BY JUDGE MARTHA TANNER, VISITING JUDGE,
    SITTING IN THE 57TH JUDICIAL DISTRICT COURT
    APPELLANT, ENDURA ADVISORY GROUP, LTD.’S, BRIEF
    RICHIE & GUERINGER, P.C.
    GAY GUERINGER
    State Bar No. 08571400
    DOUG K. CLEMONS
    State Bar No. 24032083
    112 East Pecan Street, Suite 1420
    San Antonio, Texas 78205
    Tel: 210-220-1080 / Fax: 210-220-1088
    Email: ggueringer@rg-sanantonio.com
    Email: dclemons@rg-sanantonio.com
    ATTORNEYS FOR APPELLANT,
    ENDURA ADVISORY GROUP, LTD.
    APPELLANT REQUESTS ORAL ARGUMENT
    NO. 04-14-00889-CV
    ENDURA ADVISORY GROUP, LTD., APPELLANT
    VS.
    DOMINIC ALTOMARE, APPELLEE
    IDENTITY OF PARTIES
    Party                                   Represented By:
    Endura Advisory Group, Ltd.,            Gay Gueringer (SBN 08571400)
    Appellant/Intervenor                 Doug K. Clemons (SBN 24032083)
    Richie & Gueringer, P.C.
    112 East Pecan Street, Suite 1420
    San Antonio, Texas 78205
    Tel: 210-220-1080 / Fax: 210-220-1088
    Email: ggueringer@rg-sanantonio.com
    Email: dclemons@rg-sanantonio.com
    Dominic Altomare,                        Eric A. Pullen (SBN 24007881)
    Appellee/Plaintiff                    Sarah A. Reyes (SBN 24088292)
    Pulman, Cappuccio, Pullen,
    Benson & Jones, LLP
    2161 N.W. Military Hwy, Suite 400
    San Antonio, Texas 78213
    Tel: 210-222-9494 / Fax: 210-892-1610
    Email: epullen@pulmanlaw.com
    Email: sreyes@pulmanlaw.com
    Josh Reneau,                            Gay Gueringer (SBN 08571400)
    Defendant                           Doug K. Clemons (SBN 24032083)
    Richie & Gueringer, P.C.
    112 East Pecan Street, Suite 1420
    San Antonio, Texas 78205
    Tel: 210-220-1080 / Fax: 210-220-1088
    Email: ggueringer@rg-sanantonio.com
    Email: dclemons@rg-sanantonio.com
    Identity of Parties
    TABLE OF CONTENTS
    INDEX OF AUTHORITIES.....................................................................................iv
    STATEMENT OF THE CASE .................................................................................. 1
    STATEMENT OF JURISDICTION..........................................................................1
    REQUEST FOR ORAL ARGUMENT ..................................................................... 1
    APPELLANT’S ISSUES PRESENTED FOR REVIEW.......................................... 1
    INTRODUCTION .....................................................................................................2
    STATEMENT OF FACTS ........................................................................................2
    SUMMARY OF THE ARGUMENT ........................................................................ 8
    ARGUMENT AND AUTHORITIES .................................................................... 8
    Issue No. 1: The trial court erred by denying Endura’s Motion to Compel
    Alternative Dispute Resolution Process and Motion to Abate Proceeding
    Pending Completion of the Alternative Dispute Resolution Process and the
    Motion for Reconsideration of Denial of Its Motion to Compel Alternative
    Dispute Resolution Process and Motion to Abate Proceeding Pending
    Completion of the Alternative Dispute Resolution Process. .................................. 9
    A. Standard of Review .......................................................................................9
    B. The Pleadings and Evidence Presented Establish that the Parties’
    Dispute Arises from the Separation Agreement Therefore Triggering
    the Dispute Resolution Process ...................................................................10
    C. A Valid Agreement to Arbitrate Exists Between Endura and Altomare .... 11
    D. The Claims Brought in the Lawsuit Fall Within the Separation
    Agreement Triggering the Alternative Dispute Resolution Process...........12
    E. Reneau is an Agent or Representative of Endura .......................................13
    F. Endura Intended for the Separation Agreement to include Reneau ........... 17
    G. The Separation Agreement..........................................................................19
    Appellant’s Brief                                                                                              Page ii
    Issue No. 2: Altomare failed to present or prove a defense to the
    enforcement of the Dispute Resolution Policy. ....................................................22
    CONCLUSION ........................................................................................................23
    PRAYER ..................................................................................................................23
    CERTIFICATE OF COMPLIANCE .......................................................................25
    CERTIFICATE OF SERVICE ................................................................................25
    APPENDIX ..............................................................................................................26
    Appellant’s Brief                                                                                                   Page iii
    INDEX OF AUTHORITIES
    CASES
    Anglo-Dutch Petrol. Int’l, Inc. v. Greenberg Peden, P.C., 
    352 S.W.3d 445
    ,
    450-51 (Tex. 2011) ...............................................................................................18
    Dell, Inc. v. Muniz, 
    163 S.W.3d 177
    , 180 (Tex. App. – San Antonio 2005,
    orig. proceeding) ...................................................................................................10
    Emerald Tex. Inc. v. Peel, 
    920 S.W.2d 398
    , 403 (Tex. App. – Houston [1st
    Dist.] 1996, no writ) .............................................................................................17
    EZ Pawn Corp. v. Mancias, 
    934 S.W.2d 87
    , 90 (Tex. 1996) ..................................10
    Garcia v. Huerta, 
    340 S.W.3d 864
    , 868 (Tex. App. – San Antonio 2011, pet.
    denied) ..................................................................................................................10
    Gutierrez v. Deloitte & Touche, 
    100 S.W.3d 261
    , 271 (Tex. App. – San
    Antonio 2002, no pet.) ..........................................................................................14
    In re B.P. Am. Prod. Co., 
    97 S.W.3d 366
    , 370 (Tex. App. – Houston [14th
    Dist.] 2003, orig. proceeding).........................................................................13, 21
    In re D. Wilson Constr. Co., 
    196 S.W.3d 774
    , 783 (Tex. 2006) .......................13, 17
    In re Medallion, Ltd., 
    70 S.W.3d 284
    , 287-288 (Tex. App. – San Antonio
    2002, orig. proceeding).............................................................................10, 11, 12
    In re Olshan Found. Repair Co., 
    328 S.W.3d 883
    , 893 (Tex. 2010) ......................10
    Italian Cowboy Partners, Ltd. v. Prudential Ins. Co. of Am., 
    341 S.W.3d 323
    , 333 (Tex. 2011) ............................................................................................17
    J.M. Davidson, Inc. v. Webster, 
    128 S.W.3d 223
    , 227 (Tex. 2003) ............11, 12, 22
    Jorgensen v. Stuart Place Water Supply Corp., 
    676 S.W.2d 191
    , 194 (Tex.
    App. – Corpus Christi 1984, no writ) ...................................................................22
    Lyons v. Lindsey Morden Claims Mgmt., Inc. 
    985 S.W.2d 86
    , 90 (Tex. App.
    – El Paso 1998, no pet.) ........................................................................................23
    Appellant’s Brief                                                                                                     Page iv
    Neely v. Intercity Mgmt. Corp., 
    732 S.W.2d 644
    , 646 (Tex. App. – Corpus
    Christi 1987, no writ)......................................................................................14, 16
    Perry Homes v. Cull, 
    258 S.W.3d 580
    , 584 (Tex. 2008).........................................10
    Quick v. City of Austin, 
    7 S.W.3d 109
    , 116 (Tex. 1998) .........................................10
    Royston, Rayzor, Vickery & Williams, LLP v. Lopez, 
    443 S.W.3d 196
    , 202
    (Tex. App – Corpus Christi 2013, pet. filed)........................................................10
    Sendjar v. Gonzales, 
    520 S.W.2d 478
    , 481 (Tex. Civ. App. – San Antonio
    1975, no writ) .......................................................................................................14
    Townsend v. Univ. Hosp.-Univ. of Colo., 
    83 S.W.3d 913
    , 921 (Tex. App. –
    Texarkana 2002, pet denied) ................................................................................14
    Welch v. Coca-Cola Enters., Inc., 
    36 S.W.3d 532
    , 540 (Tex. App. – Tyler
    2000, pet. withdrawn) .....................................................................................14, 22
    STATUTES
    TEX. CIV. PRAC. REM. CODE § 171.098(a)(1) ............................................................ 1
    TREATISES
    3 TEX. JUR. 3D Agency §50 (1996) .......................................................................22
    Appellant’s Brief                                                                                                   Page v
    STATEMENT OF THE CASE
    Nature of the Case:          This is a breach of contract case triggering an arbitration
    provision.
    Trial Court:                 The Honorable Judge Martha Tanner, Visiting Judge
    sitting in the 57th Judicial District, Bexar County, Texas.
    Trial Court Disposition: Denial of Motion to Compel Alternative Dispute
    Resolution Process and Motion to Abate Proceeding
    Pending Completion of the Alternative Dispute
    Resolution Process and Denial of same on Motion for
    Reconsideration. 1
    STATEMENT OF JURISDICTION
    This Honorable Court has jurisdiction over this interlocutory appeal pursuant
    to Section 171.098 of the Texas Civil Practice and Remedies Code. See TEX. CIV.
    PRAC. REM. CODE § 171.098(a)(1).
    REQUEST FOR ORAL ARGUMENT
    The Appellants, Endura Advisory Group, Ltd. (“Endura”), respectfully
    requests oral argument. Oral discussion of the facts and the applicable precedent
    would benefit the Court.
    APPELLANT’S ISSUES PRESENTED FOR REVIEW
    The Trial Court erred in refusing to compel the alternative dispute resolution
    process because: (1) the pleadings and evidence presented show the parties’
    1
    For ease of reference in referring to the Reporter’s Record, the hearing conducted on October
    27, 2014 will be referred to as the Oct. Reporter’s Record (“Oct. R.R.”) and the re-hearing
    conducted on November 7, 2014 will be referred to as the Nov. Reporter’s Record (“Nov.
    R.R.”).
    Appellant’s Brief                                                                         Page 1
    dispute arises out of the Separation Agreement which triggers the Dispute
    Resolution Policy contained within the Separation Agreement and (2) Dominic
    Altomare (“Altomare”) failed to present or prove a defense to the enforcement of
    the Dispute Resolution Policy.
    INTRODUCTION
    1.         This is a suit for breach of contract triggering an agreement to
    arbitrate. Endura and Altomare included an alternative dispute resolution process
    as part of a bargained for, valid and enforceable contract governing the departure
    of Altomare from Endura.            Altomare’s suit against Josh Reneau (“Reneau”)
    requiring Endura’s Intervention in this case fall within those claims released in the
    contract and trigger the alternative dispute resolution process. The trial court
    refused to compel the alternative dispute resolution process and abate the
    proceeding pending completion of the alternative dispute resolution process.
    Endura asks this Court to reverse the trial court and remand to compel arbitration.
    STATEMENT OF FACTS
    2.         This case involves a dispute over real estate commissions and an
    agreement to arbitrate addressed in a Separation Agreement (the “Separation
    Agreement”). Endura Advisory Group, Ltd. (“Endura”) is seeking to compel
    arbitration of Nick Altomare’s (“Altomare”) claims against Josh Reneau
    (“Reneau”) and Endura’s claims against Altomare based on an arbitration
    Appellant’s Brief                                                               Page 2
    agreement contained within the Separation Agreement executed by Altomare
    governing his departure from Endura and all claims released as a part of that
    departure. There were two hearings in the trial court on Endura’s Motion to
    Compel Arbitration. The first hearing occurred on October 27, 2014 and the re-
    hearing occurred on November 7, 2014.
    3.         By way of background, Altomare is a real estate broker who was a
    limited partner of Endura, a commercial real estate company. (C.R. Pg. 10). 2 In
    August of 2013, Endura offered Altomare an opportunity to disassociate from
    Endura under more beneficial terms than those required of Endura (in its Second
    Amended and Restated Limited Partnership Agreement) in lieu of Endura
    terminating his position as a limited partner and as an agent/independent
    contractor. (C.R. Pg. 10). In order to avoid being terminated, Altomare elected to
    “voluntarily” separate from Endura. (C.R. Pg. 10). On or about August 19, 2013,
    Altomare executed the Separation Agreement relating to his dissociation from
    Endura.         (Appendix, Confidential Exhibit 1, a true and correct copy of the
    Separation Agreement. 3) As part of the Separation Agreement, Altomare released
    Endura and a litany of others including its agents and representatives from all
    2
    “C.R.” will denote the Clerk’s Record.
    3
    Confidential Exhibit 1 was admitted during the November 7, 2014 hearing (Nov. R.R. Pg. 31,
    Line 6-Pg. 32, Line 1) but was withdrawn at the end of the hearing to preserve confidentiality
    (Nov. R.R. Pg 45, Line 6-17). Pursuant to the Clerk’s instructions, a true and correct copy of
    Confidential Exhibit 1 has been filed as part of a separate appendix.
    Appellant’s Brief                                                                        Page 3
    claims except certain commissions which might come due from those limited
    specific transactions identified on an attached list (the “List”) to the Separation
    Agreement. (Appendix, Confidential Exhibit 1, Separation Agreement, page 2,
    paragraph 5 and attached List.) Pursuant to the terms of the Separation Agreement,
    Altomare expressly represented in writing that the List encompassed all of the
    pending transactions on which he was actively involved at the time of his
    separation. (Appendix, Confidential Exhibit 1, Separation Agreement, pg. 2-3,
    paragraph 6). If a claim for any commission was not included on the List, no
    compensation would be due Altomare. But for the Separation Agreement Endura
    had no obligation to pay Altomare commissions for closings occurring after he was
    no longer associated with Endura.
    4.         Most importantly and at the heart of this appeal, Altomare agreed, by
    way of the Separation Agreement, that a dispute between Altomare and Endura
    (the Partnership), related to his association with Endura or the Separation
    Agreement, which specifically include claims released as against Endura’s agents
    and representatives, 4 would be resolved through the Dispute Resolution Policy set
    out in the Endura Employee Handbook.                   (Appendix, Confidential Exhibit 1,
    Separation Agreement, page 4, paragraph 13.) Altomare was apprised of the
    4
    Paragraph 5 of the Separation Agreement is the “release of claims” paragraph and was
    purposely drafted broadly to include Endura’s related entities, officers, members, partners,
    limited partners, employees, directors, managers, agents, trustees, administrators, representatives,
    subsidiaries, affiliates, successors and assigns.
    Appellant’s Brief                                                                             Page 4
    Dispute Resolution Policy contained within the Separation Agreement and
    accepted it. (C.R. Pg. 20). Additionally, Altomare was represented by counsel
    who negotiated the terms of the Separation Agreement and required changes to the
    proposed Separation Agreement. (C.R. Pg. 20); (Nov. R.R. Pg. 32, line 22 through
    Pg. 33, line 3). The Alternative Dispute Resolution provision was a bargained for
    term of the Separation Agreement. (C.R. Pg. 20); (Nov. R.R. Pg. 17, line 7-13).
    Altomare does not dispute the existence of an Alternative Dispute Resolution
    provision or that it is a valid agreement to arbitrate. (Oct. R.R. Pg. 6, Line 3-7).
    The Dispute Resolution Policy contained in Endura’s Employee Handbook states
    in relevant part:
    The Arbitration process shall be conducted under Texas Civil
    Practices and Remedies Code, Section 151.001 et seq. The
    arbitrator will meet the qualifications of a Special Judge as
    described in this statute and will also be impartial. This Policy
    is intended to be construed and subject to Texas law.
    Either the employee or Endura may commence the Arbitration
    proceeding by giving written notice to the other party, stating
    that the Arbitration process is being commenced, the specific
    facts which give rise to the dispute, the legal basis, if any,
    which the notifying party is invoking to support some claim for
    damages or relief, the relief the notifying party is seeking and a
    correct address, phone number and, if available, a facsimile
    number and email address at which the notifying party can be
    reached (“Notice”). The notifying party shall file a Petition in
    the applicable District court, or other court of original
    jurisdiction, which shall be abated pending the decision by the
    Arbitrator.
    Appellant’s Brief                                                                        Page 5
    (Appendix, Exhibit 2, true and correct copy of Endura Advisory Group, Ltd.’s
    Dispute Resolution Policy and Procedures.); (C.R. Pg. 22-24).
    5.         Reneau is a licensed commercial real estate agent working for Endura.
    (Nov. R.R. Pg. 23, line 3-6). At the time of the execution of the Separation
    Agreement and at all times relevant to this suit, Reneau was an agent and
    representative of Endura. (Nov. R.R. Pg. 13, line 10-18 and Nov. R.R. Pg. 32, line
    2-18) Reneau has been an associate vice-president for Endura for the last two
    years and his business cards issued by Endura reflect the title of associate vice-
    president. (Nov. R.R. Pg. 13, line 19-21 and Nov. R.R. Pg. 19, line 10-12).
    Reneau, as an agent for Endura, is the point of contact on all real estate listings in
    which he is involved. He works exclusively for Endura. (Nov. R.R. Pg. 16, line
    11-13). He is required to attend bi-weekly sales meetings and Endura pays for his
    marketing of properties as well as his office space. (Nov. R.R. Pg. 16, line 14-18).
    Clearly, Reneau is an agent and representative for Endura.
    6.         On July 28, 2014, Altomare filed suit against Reneau for breach of
    contract relating to commissions on real estate transactions that Reneau had
    allegedly failed to pay Altomare. (C.R. Pg. 1-4.) Importantly, the real estate
    transactions on which Altomare bases his claims against Reneau were not included
    on the List, meaning Altomare was not actively involved in those transactions.
    (C.R. Pg. 7). On August 29, 2014, Reneau timely answered Altomare’s suit and on
    Appellant’s Brief                                                                   Page 6
    September 19, 2014, Endura intervened in the suit asserting claims against
    Altomare for breach of contract, fraud and for declaratory relief as it relates to the
    Separation Agreement. (C.R. Pg. 9-17.) Also contained within Endura’s Plea in
    Intervention was a section putting Altomare on notice that this dispute is required
    to be submitted to a Special Judge in accordance with Endura’s Dispute Resolution
    Policy. (C.R. Pg. 15.)
    7.         On October 16, 2014, Endura filed its Motion to Compel Alternative
    Dispute Resolution Process and Motion to Abate Proceeding Pending Completion
    of the Alternative Dispute Resolution Process (the “Motion”). (C.R. Pg. 18-24.)
    On October 27, 2014, the Honorable Judge Martha Tanner conducted a hearing
    and denied Endura’s Motion indicating on the Judge’s Notes, “Court finds
    insufficient evidence to determine Reneau meets any criteria in Separation
    Agreement therefore motion respectfully denied.” (Visiting Judge sitting in the
    57th Judicial District by assignment; C.R. Pg. 31, 49-50); (Appendix, Exhibit 3, a
    true and correct copy of the Order Denying Endura Advisory Group, Ltd.’s Motion
    to Compel Alternative Dispute Resolution Process and Motion to Abate
    Proceeding Pending Completion of the Alternative Dispute Resolution Process
    signed on December 1, 2014.)
    8.         On October 30, 2014, Endura filed its Motion for Reconsideration of
    the Honorable Martha Tanner’s denial of Endura’s Motion. (C.R. Pg. 32-39.) On
    Appellant’s Brief                                                                 Page 7
    November 7, 2014, the Honorable Martha Tanner conducted an evidentiary
    hearing and denied Endura’s Motion for Reconsideration of its Motion. (C.R. Pg.
    51-52); (Appendix, Exhibit 4, a true and correct copy of the Order Denying Endura
    Advisory Group, Ltd.’s Motion for Reconsideration of Denial of its Motion to
    Compel Alternative Dispute Resolution Process and Motion to Abate Proceeding
    Pending Completion of the Alternative Dispute Resolution Process signed
    December 1, 2014).       The Motion to Compel Alternative Dispute Resolution
    Process and Motion to Abate Proceeding Pending Completion of the Alternative
    Dispute Resolution Process and the Motion for Reconsideration of Denial of Its
    Motion to Compel Alternative Dispute Resolution Process and Motion to Abate
    Proceeding Pending Completion of the Alternative Dispute Resolution Process are
    sometimes collectively referred to herein as the “Motions.” Endura brings this
    appeal, asking this Court to reverse the trial court’s orders denying Endura’s
    Motions and remand to compel arbitration.
    SUMMARY OF THE ARGUMENT
    For additional consideration paid to him, Altomare executed a Separation
    Agreement when he departed Endura, releasing all claims against Endura, its
    agents and representatives and others, except for certain limited, pending real
    estate transactions specifically identified. The Separation Agreement contains an
    arbitration agreement for any claims that arise out of the Separation
    Appellant’s Brief                                                           Page 8
    Agreement. Altomare has now sued Josh Reneau for commissions on real estate
    transactions closed and paid to Josh Reneau by and through Endura
    after Altomare was no longer a broker for Endura. None of the transactions sued
    upon are listed in the Separation Agreement. The evidence presented to the trial
    court clearly establishes Josh Reneau is an agent or representative of Endura;
    therefore, the claims brought by Altomare against Reneau were released by and
    through the Separation Agreement and otherwise triggered the arbitration
    agreement. Endura has established as a matter of law: (i) the existence of a valid
    arbitration agreement and (ii) that claims in this lawsuit are within the scope of the
    arbitration          agreement.    Accordingly,    the    trial   court    erred     by
    denying Endura’s Motion to Compel Arbitration and Motion for Reconsideration.
    ARGUMENT AND AUTHORITIES
    Issue No. 1: The trial court erred by denying Endura’s Motion to Compel
    Alternative Dispute Resolution Process and Motion to Abate
    Proceeding Pending Completion of the Alternative Dispute Resolution
    Process and the Motion for Reconsideration of Denial of Its Motion to
    Compel Alternative Dispute Resolution Process and Motion to Abate
    Proceeding Pending Completion of the Alternative Dispute Resolution
    Process.
    A.       Standard of Review
    9.         In reviewing an order denying a motion to compel arbitration under
    the Texas Arbitration Act, the appellate courts apply a no-evidence standard to the
    trial court’s factual determinations and a de novo standard to legal determinations.
    Appellant’s Brief                                                                  Page 9
    Garcia v. Huerta, 
    340 S.W.3d 864
    , 868 (Tex. App. – San Antonio 2011, pet.
    denied). Furthermore, a trial court’s interpretation concerning the scope of a
    contract’s arbitration clause is a question of law reviewed under a de novo
    standard. Dell, Inc. v. Muniz, 
    163 S.W.3d 177
    , 180 (Tex. App. – San Antonio
    2005, orig. proceeding). In a de novo review, the trial court’s discretion is given
    absolutely no deference. Quick v. City of Austin, 
    7 S.W.3d 109
    , 116 (Tex. 1998).
    B.       The Pleadings and Evidence Presented Establish that the Parties’
    Dispute Arises from the Separation Agreement Therefore Triggering
    the Dispute Resolution Process
    10.        Texas jurisprudence embraces arbitration. Royston, Rayzor, Vickery
    & Williams, LLP v. Lopez, 
    443 S.W.3d 196
    , 202 (Tex. App – Corpus Christi 2013,
    pet. filed). Since 1846, Texas law has provided that parties to a dispute may
    choose to arbitrate rather than litigate. Perry Homes v. Cull, 
    258 S.W.3d 580
    , 584
    (Tex. 2008) see also EZ Pawn Corp. v. Mancias, 
    934 S.W.2d 87
    , 90 (Tex.
    1996)(Texas law has historically favored settling disputes by arbitration). The
    Texas Supreme Court has recognized arbitration as a potentially efficient, cost-
    effective, and speedy means of resolving disputes. See In re Olshan Found. Repair
    Co., 
    328 S.W.3d 883
    , 893 (Tex. 2010). Thus, a party seeking to compel arbitration
    must establish (1) an agreement by the parties to arbitrate and (2) that the claims in
    the lawsuit are within the scope of the arbitration agreement. In re Medallion, Ltd.,
    
    70 S.W.3d 284
    , 287-288 (Tex. App. – San Antonio 2002, orig. proceeding). Once
    Appellant’s Brief                                                                Page 10
    a court finds a valid agreement to arbitrate, the burden shifts to the party opposing
    arbitration to raise an affirmative defense to enforcing arbitration.      See J.M.
    Davidson, Inc. v. Webster, 
    128 S.W.3d 223
    , 227 (Tex. 2003).
    C.       A Valid Agreement to Arbitrate Exists Between Endura and Altomare
    11.        The Separation Agreement contains a valid agreement to arbitrate
    therefore satisfying the first prong needed to compel arbitration. In re Medallion at
    287-288. (C.R. Pg. 18); (Appendix, Confidential Exhibit 1, Separation Agreement,
    page 4, paragraph 13.) This is not disputed by Altomare. (Oct. R.R. Pg. 6, Line 3-
    7); (C.R. Pg. 43). In the Separation Agreement, Altomare agreed this procedure
    governed any dispute related to his association with Endura or the Separation
    Agreement. (Appendix, Confidential Exhibit 1, Separation Agreement, page 4,
    paragraph 13.) Endura’s arbitration agreement is enforceable because the
    Separation Agreement is a valid contract. See generally J.M. Davidson, Inc. v.
    
    Webster, 128 S.W.3d at 227
    (ordinary contract principals apply to agreements to
    arbitrate).         Additionally, the Separation Agreement was supported by mutual
    consideration as stated therein. (Appendix, Confidential Exhibit 1, Separation
    Agreement, page 1).
    12.        Furthermore, Altomare, who was represented by counsel who
    negotiated Separation Agreement, accepted it. (C.R. Pg. 20); (Nov. R.R. Pg. 32,
    line 22 through Pg. 33, line 3). The Alternative Dispute Resolution provision was a
    Appellant’s Brief                                                              Page 11
    bargained for term of the Separation Agreement and most importantly, Altomare
    does not dispute that a valid Alternative Dispute Resolution agreement exists as it
    relates to the Separation Agreement. (Oct. R.R. Pg. 6, Line 3-7); (C.R. Pg. 43).
    There is no doubt the first prong to compel arbitration has been established by
    Endura. See In re Medallion, 
    Ltd., 70 S.W.3d at 287-288
    .
    D.       The Claims Brought in the Lawsuit Fall Within the Separation
    Agreement Triggering the Alternative Dispute Resolution Process
    13.        With the first prong to compel arbitration established, the analysis
    shifts to whether claims brought by Altomare against Reneau and the claims
    brought by Endura against Altomare are within the scope of the claims released in
    the Separation Agreement giving rise to the agreement to arbitrate. See In re
    Medallion, 
    Ltd., 70 S.W.3d at 287-288
    . If a party seeking arbitration carries its
    initial burden to prove the existence of an agreement to arbitrate, then a strong
    presumption favoring arbitration arises, and the burden shifts to the party opposing
    arbitration to prove an affirmative defense to the agreement. J.M. Davidson, Inc. v.
    Webster, 
    128 S.W.3d 223
    , 227 (Tex. 2003). Additionally, if a valid arbitration
    agreement exists, “courts should resolve any doubts as to the agreement’s scope,
    waiver, and other issues unrelated to its validity in favor of arbitration.” Ellis v.
    Schlimmer, 
    337 S.W.3d 860
    , 862 (Tex. 2011). To be subject to arbitration, the
    “allegations need only be factually intertwined with arbitrable claims or otherwise
    touch upon the subject matter of the agreement containing the arbitration
    Appellant’s Brief                                                                  Page 12
    provision.” In re B.P. Am. Prod. Co., 
    97 S.W.3d 366
    , 370 (Tex. App. – Houston
    [14th Dist.] 2003, orig. proceeding).
    14.        The pivotal question before this Court is whether or not Reneau is an
    agent or representative of Endura. If the answer is yes, then this Court must
    compel arbitration because the claims brought by Altomare against Reneau
    implicate the Separation Agreement triggering the Alternative Dispute Resolution
    Process contained therein.
    E.       Reneau is an Agent or Representative of Endura
    15.        Once an arbitration agreement is established, “a court should not deny
    arbitration unless it can be said with positive assurance that an arbitration clause is
    not susceptible of an interpretation which would cover the dispute at issue.” In re
    D. Wilson Constr. Co., 
    196 S.W.3d 774
    , 783 (Tex. 2006). In other words, if
    Reneau’s status with Endura is susceptible to an interpretation as agent or
    representative of Endura and thus covered by the scope of the release in the
    Settlement Agreement, then this Court must compel arbitration.
    16.        The trial court erred in refusing to compel arbitration when clearly
    Reneau is an agent or representative of Endura and thus the claims against him are
    within the scope of the Separation Agreement therefore triggering the Alternative
    Dispute Resolution Process. An “agent” is one who is authorized by a person or
    entity to transact business or manage some affair for the person or entity. Neely v.
    Appellant’s Brief                                                                   Page 13
    Intercity Mgmt. Corp., 
    732 S.W.2d 644
    , 646 (Tex. App. – Corpus Christi 1987, no
    writ). An essential element of the principal-agency relationship is the principal’s
    right to control the actions of the alleged agent. Sendjar v. Gonzales, 
    520 S.W.2d 478
    , 481 (Tex. Civ. App. – San Antonio 1975, no writ). This right includes not
    only the right to assign tasks, but also the right to dictate the means and details of
    the process by which the agent will accomplish the task. Townsend v. Univ. Hosp.-
    Univ. of Colo., 
    83 S.W.3d 913
    , 921 (Tex. App. – Texarkana 2002, pet. denied).
    The fact of agency may be established by circumstantial evidence, and proof may
    be made of all the facts and circumstances that shows the relationship of the parties
    and throws light upon the character of such relations. Welch v. Coca-Cola Enters.,
    Inc., 
    36 S.W.3d 532
    , 540 (Tex. App. – Tyler 2000, pet. withdrawn) see also
    Gutierrez v. Deloitte & Touche, 
    100 S.W.3d 261
    , 271 (Tex. App. – San Antonio
    2002, no pet.)(An agency relationship may be found from underlying facts or
    direct and circumstantial evidence showing the relationship of the parties).
    17.        The evidence presented to the trial court clearly establishes that
    Reneau is an agent or representative of Endura. At the hearing on Endura’s
    Motion for Reconsideration, Endura called James G. Lundblad (“Lundblad”), a
    principal of Endura, to testify regarding the Separation Agreement and Reneau’s
    status with Endura.            (Nov. R.R. Pg. 13, line 7-13).      Lundblad testified
    unequivocally that Reneau was Endura’s agent and representative. (Nov. R.R. Pg.
    Appellant’s Brief                                                                Page 14
    13, line 14-18); (Nov. R.R. Pg. 19, line 13-15); (Nov. R.R. Pg. 32, line 2-19).
    Lundblad further testified that Reneau has business cards with Endura’s name on
    them and when Reneau is out in the field leasing and selling properties he
    represents himself to the public as working for Endura. (Nov. R.R. Pg. 13, line 19-
    21). Additionally, in the transactions in which Reneau is the point of contact,
    Reneau is listed on the listing agreement as “Key Agents: Josh Reneau” and his
    role on these transactions is to work with the property owner as Endura’s
    representative at Endura’s instruction. (Nov. R.R. Pg. 14, line 8 through Pg. 15,
    line 21); (Nov. R.R. Pg. 16, line 5-10); (Nov. R.R. Pg. 32, line 2-19); (see also
    Appendix, Confidential Exhibit 5, Listing Agreement5). Reneau has the authority
    to enter into transactions on behalf of Endura and actively markets on behalf of
    Endura to obtain listing agreements.         (Nov. R.R. Pg. 19, line 16-25). Lastly,
    Reneau’s compensation agreement with Endura lists him as an “Associate,” not an
    independent contractor.      (Nov. R.R. Pg. 19, line 10-12); (see also Appendix,
    Confidential Exhibit 6, a true and correct copy of a Compensation Agreement
    dated January 15, 2009 6). Clearly, Reneau is authorized by Endura to: (i) manage
    5
    Confidential Exhibit 5 was admitted during the November 7, 2014 hearing (Nov. R.R. Pg 14,
    Line 8 through Pg 15, Line 14) but was withdrawn at the end of the hearing to preserve
    confidentiality (Nov. R.R. Pg 45, Line 6-7). Pursuant to the Clerk’s instructions, a true and
    correct copy of Confidential Exhibit 5 has been filed as part of a separate appendix.
    6
    Confidential Exhibit 6 was admitted during the November 7, 2014 hearing (Nov. R.R. Pg 18,
    Line 12 through Pg 19, Line 6) but was withdrawn at the end of the hearing to preserve
    confidentiality (Nov. R.R. Pg 45, Line 6-7). Pursuant to the Clerk’s instructions, a true and
    correct copy of Confidential Exhibit 6 has been filed as part of a separate appendix.
    Appellant’s Brief                                                                      Page 15
    transactions, such as properties for sale or lease; (ii) transact business on behalf of
    Endura; (iii) interface with the public promoting Endura; and (iv) interface with
    property owners on behalf of Endura, making him an agent or representative of
    Endura. See Neely v. Intercity Mgmt. 
    Corp., 732 S.W.2d at 644
    . Lastly, in the
    eyes of Endura and its principals, Reneau is an agent or representative of Endura.
    (Nov. R.R. Pg. 13, line 14-18) and (Nov. R.R. Pg. 19, line 13-15).
    18.        As it relates to Endura’s control of Reneau, Reneau does not work for
    another real estate company. (Nov. R.R. Pg. 16, line 11-13). Reneau is required to
    come to the office and is also required to attend sales meetings. (Nov. R.R. Pg. 16,
    line 14-18). Further, Endura has authorized him to market and attempt to acquire
    listings and properties to sell for and on behalf of Endura. (Nov. R.R. Pg. 16, line
    19-22). Additionally, Endura directs Reneau to do “everything” he can to either
    sell or lease properties for clients that have hired Endura. (Nov. R.R. Pg. 15, line
    22 through Pg. 16, line 4).            On cross-examination by counsel for Altomare,
    Lundblad testified that Endura instructs Reneau on how to manage and practice
    business for Endura and work within the confines of what Endura expects from an
    Associate further evidencing control of Reneau’s work for Endura. (Nov. R.R. Pg.
    22, line 4-7). Lundblad further testified that Endura has the authority and control
    over its agents, such as Reneau, to assign out tasks such as selling or leasing
    properties. (Nov. R.R. Pg. 20, line 1-11). Lundblad’s testimony evidences Endura
    Appellant’s Brief                                                                  Page 16
    exercised control over the means of Reneau’s work and provides direction and
    guidance on how it is to be accomplished thus making Reneau an agent or
    representative of Endura.
    19.        As stated by the Texas Supreme Court in the In re D. Wilson Constr.
    Co. case, “a court should not deny arbitration unless it can be said with positive
    assurance that an arbitration clause is not susceptible of an interpretation which
    would cover the dispute at issue.” In re D. Wilson Constr. 
    Co., 196 S.W.3d at 783
    ;
    see also Emerald Tex. Inc. v. Peel, 
    920 S.W.2d 398
    , 403 (Tex. App. – Houston [1st
    Dist.] 1996, no writ)(“If … the [arbitration] clause is broad, arbitration should not
    be denied unless it can be said with positive assurance that the particular dispute is
    not covered.”). With this liberal construction in mind, it is clear from the evidence
    presented to the trial court that Reneau is an agent or representative of Endura and
    the disputes are covered by the Separation Agreement, thus arbitrable.
    F.       Endura Intended for the Separation Agreement to include Reneau
    20.        The intent of the Separation Agreement was to include Reneau and,
    for that matter, everyone that works with Endura. (Nov. R.R. Pg. 17, line 16-21).
    The primary concern in interpreting a contract is ascertaining the true intent of the
    parties. Italian Cowboy Partners, Ltd. v. Prudential Ins. Co. of Am., 
    341 S.W.3d 323
    , 333 (Tex. 2011). To understand the parties’ intent the court must examine the
    agreement as a whole in light of the facts and circumstances present at the time
    Appellant’s Brief                                                                 Page 17
    when the parties executed the agreement.       Anglo-Dutch Petrol. Int’l, Inc. v.
    Greenberg Peden, P.C., 
    352 S.W.3d 445
    , 450-51 (Tex. 2011). The Separation
    Agreement was intended to be broad enough to release Endura and all those who
    could arguably come under the Endura umbrella from any claims by Altomare
    during his tenure with Endura. This is the reason for the inclusion of broad form
    language in the release paragraph of the Separation Agreement to include the
    “Partnership, its related entities, officers, members, partners, limited partners,
    employees, directors, managers, agents, trustees, administrators, representatives,
    subsidiaries, affiliates, successors, and assigns.”   See Appendix, Confidential
    Exhibit 1, Separation Agreement, page 2, paragraph 5.
    21.        At the November 7, 2014 hearing on Endura’s Motion for
    Reconsideration, Lundblad testified that it was Endura’s intention to have a clean
    separation from Altomare, by way of the Separation Agreement, and to get there
    they paid Altomare a little more than a partner disassociating from Endura under
    normal circumstances. (Nov. R.R. Pg. 17, line 7-16). Most importantly, Lundlbad
    testified that the Separation Agreement was intended to encompass everyone at
    Endura at the time of Altomare’s departure, which includes Reneau. (Nov. R.R.
    Pg. 17, line 16-21). Furthermore, the Separation Agreement was intended to
    foreclose any claims for commissions from transactions related to his tenure with
    Endura (and the covered persons in the agreement) that were not disclosed by
    Appellant’s Brief                                                           Page 18
    Altomare [on the List] at the time of execution of the Separation Agreement.
    (Nov. R.R. Pg. 17, line 22-25). The entire purpose of including the alternative
    dispute resolution paragraph in the Separation Agreement was to abbreviate the
    length of time that it would typically take for suits such as this one to make its way
    through the judicial system that might derive from the Separation Agreement.
    Accordingly, in viewing the circumstances at the time of execution as well as the
    parties’ intent, the Separation Agreement was intended to protect and release
    Endura, its agents, representatives and all people working under the Endura
    umbrella from the very claims that Altomare now brings.
    G.       The Separation Agreement
    22.        Having shown a valid agreement to arbitrate and that Reneau is an
    agent or representative of Endura, and thus triggering the arbitration agreement, we
    must also determine if the claims brought by Altomare against Reneau arise from
    the Separation Agreement.           Altomare has asserted claims against Reneau for
    breach of contract. (C.R. Pg. 2)           In his suit, Altomare alleges he is owed
    commissions from real estate transactions pursuant to an unwritten “agreement”
    between Altomare and Reneau to split commissions on real estate transactions they
    worked on together. (C.R. Pg. 2) Assuming arguendo that Reneau and Altomare
    had a prior course of dealing in which they would split certain commissions on a
    case-by-case basis, the claims arising under this assumed “agreement” were
    Appellant’s Brief                                                               Page 19
    released when Altomare executed the Separation Agreement and did not include
    these transactions on the List.
    23.        The Separation Agreement in paragraph five states in relevant part:
    Other than to the broker’s commissions specifically indentified
    in this letter, in addition to the terms of the Second Amended
    and Restated Limited Partnership Agreement, you hereby
    release any claim of any kind that relates to or involves your
    relationship or the separation of your relationship with the
    Partnership that you may have or acquire against the
    Partnership, its related entities, officers, members, partners,
    limited partners, employees, directors, managers, agents,
    trustees,     administrators,     representatives,    subsidiaries,
    affiliates, successors, and assigns. The claims you are agreeing
    to release include, but are not limited to, all claims, charges,
    complaints, liabilities, obligations, promises, agreements,
    contracts, damages, actions, causes of action, suits, accrued
    benefits or other liabilities of any kind or character, whether
    known or hereafter discovered, arising from or in any way
    connected with or related to your tenure with the
    Partnership and your resignation from the Partnership,
    including but not limited to . . . breach of contract. . .
    (See Appendix, Confidential Exhibit 1, paragraph 5, Separation Agreement)
    (Emphasis added).
    Altomare submitted the List, which was comprised of all of the transactions he was
    currently working on when he executed the Separation Agreement. The List was
    accepted by Endura and included as part of the Separation Agreement. The real
    estate transactions Altomare now sues upon were not included on the List;
    therefore, to the extent any rights to commissions from Endura deals not yet earned
    or ever existing between Altomare and Reneau, Altomare released his claims to all
    Appellant’s Brief                                                                         Page 20
    those not identified in the List. The claims brought by Endura against Altomare
    are for breach of the Separation Agreement.
    24.        Most importantly and as stated above, the Separation Agreement
    included an agreement to arbitrate in accordance with Endura’s Dispute Resolution
    Policy. Paragraph 13 of the Separation Agreement states:
    In the event there is a dispute between you and the Partnership
    related to your association with the Partnership or this
    agreement, the Dispute Resolution Policy set out in the Endura
    Employee Handbook will be employed which is incorporated
    herein as if fully set forth verbatim
    (See Appendix, Confidential Exhibit 1, paragraph 13, Separation Agreement)
    (Emphasis added).
    25.        A plain reading of paragraph 5 and paragraph 13 in the Separation
    Agreement make it clear that Altomare’s claims against Reneau and Endura’s
    claims against Altomare arise from and touch upon the subject matter of the
    Separation Agreement and therefore triggers the Dispute Resolution Policy
    incorporated into the Separation Agreement. See In re B.P. Am. Prod. 
    Co., 97 S.W.3d at 370
    (allegations need only be factually intertwined with arbitrable
    claims or otherwise touch upon the subject matter of the agreement containing the
    arbitration provision). Therefore, the arbitration agreement contained within the
    Separation Agreement squarely encompasses the claims raised by Altomare and
    the claims raised by Endura and this Court must compel arbitration.
    Appellant’s Brief                                                                     Page 21
    Issue No. 2: Altomare failed to present or prove a defense to the enforcement of
    the Dispute Resolution Policy.
    26.        Having shown that the arbitration agreement is valid and that
    Altomare’s claims are within the scope of the claims released by the Separation
    Agreement giving rise to the arbitration agreement, the burden shifts to Altomare
    to raise a defense to the arbitration agreement. See J.M. Davidson, 
    Inc. 128 S.W.3d at 227
    . The trial court erred by refusing to compel arbitration because
    Altomare failed to prove a defense to the arbitration agreement. At the November
    2014 hearing on Endura’s Motion for Reconsideration of the Motion to Compel
    Arbitration, the sole defense to the arbitration agreement asserted by Altomare was
    that Reneau was not an agent of Endura, but an independent contractor and thus
    not within the scope of the Separation Agreement. (Nov. R.R. Pg. 8, line 10-16);
    (Nov. R.R. Pg. 41, line 19 through Pg. 42, line 3).
    27.        The fact of agency may be established by circumstantial evidence, and
    proof may be made of all of the facts and circumstances that the shows the
    relationship of the parties and throws light upon the character of such relations.
    Welch v. Coca-Cola Enters., 
    Inc., 36 S.W.3d at 540
    ; see also 3 TEX. JUR. 3D
    Agency §50 (1996). Furthermore, agency may be implied from the conduct of the
    parties under the circumstances. Jorgensen v. Stuart Place Water Supply Corp.,
    
    676 S.W.2d 191
    , 194 (Tex. App. – Corpus Christi 1984, no writ). One may be an
    independent contractor under some circumstances yet may be an agent or
    Appellant’s Brief                                                                  Page 22
    employee in connection with other work or activities. Lyons v. Lindsey Morden
    Claims Mgmt., Inc. 
    985 S.W.2d 86
    , 90 (Tex. App. – El Paso 1998, no pet.).
    28.        For the reasons stated and based on the evidence set forth in
    Paragraphs 17-19, it is clear Reneau’s work selling and leasing properties and
    securing listing agreements for Endura is all performed as an agent or
    representative of Endura; promoting Endura and only Endura.                 Therefore,
    Altomare has failed to present or prove a defense to the enforcement of the Dispute
    Resolution Policy.
    CONCLUSION
    Endura has established as a matter of law (1) the existence of a valid
    agreement to arbitrate and (ii) that the claims in this lawsuit are within the scope of
    the arbitration agreement. The trial court erred by failing to compel arbitration and
    this Court should reverse the ruling by the trial court and remand to compel
    arbitration.
    PRAYER
    This Court should reverse the trial court’s denial of Endura Advisory Group,
    Ltd.’s Motion to Compel Alternative Dispute Resolution Process and Motion to
    Abate Proceeding Pending Completion of the Alternative Dispute Resolution
    Process and denial of same on Motion for Reconsideration and remand this case
    back to the trial court to compel arbitration and for such other and further relief,
    Appellant’s Brief                                                                Page 23
    whether at law or in equity, to which Endura Advisory Group, Ltd, may be justly
    entitled.
    Respectfully submitted,
    RICHIE & GUERINGER, P.C.
    BY: /s/ Gay Gueringer
    GAY GUERINGER
    State Bar No. 08571400
    DOUG K. CLEMONS
    State Bar No. 24032083
    112 East Pecan Street, Suite 1420
    San Antonio, Texas 78205
    Telephone: 210-220-1080
    Facsimile: 210-220-1088
    Email: ggueringer@rg-sanantonio.com
    Email: dclemons@rg-sanantonio.com
    ATTORNEYS FOR INTERVENOR,
    ENDURA ADVISORY GROUP, LTD.
    Appellant’s Brief                                                         Page 24
    CERTIFICATE OF COMPLIANCE
    Pursuant to Texas Rule of Appellate Procedure 9.4(i)(3), I hereby certify that
    this brief contains 5,438 words, excluding the words not included in the word
    count pursuant to Texas Rule of Appellate Procedure 9.4(i)(1). This is a computer-
    generated document created in Microsoft Word, using 14-point typeface for all
    text, except for footnotes which are in 12-point typeface. In making this certificate
    of compliance, I am relying on the word count provided by the software used to
    prepare the document.
    /s/ Gay Gueringer
    Gay Gueringer/Doug K. Clemons
    CERTIFICATE OF SERVICE
    This is to certify that on the 27th day of January 2015, a true and correct copy
    of the foregoing has been served on opposing counsel as follows:
    Via Electronic Service
    Eric A. Pullen
    Pulman, Cappuccio, Pullen, Benson & Jones, LLP
    2161 NW Military Highway, Suite 400
    San Antonio, Texas 78213
    /s/ Gay Gueringer
    Gay Gueringer/Doug K. Clemons
    Appellant’s Brief                                                                Page 25
    NO. 04-14-00889-CV
    ENDURA ADVISORY GROUP, LTD., APPELLANT
    VS.
    DOMINIC ALTOMARE, APPELLEE
    APPENDIX
    LIST OF DOCUMENTS
    Exhibit 1           CONFIDENTIAL Separation Agreement
    Exhibit 2           Endura Advisory Group, Ltd.’s Dispute Resolution Policy and
    Procedures
    Exhibit 3           Order Denying Endura Advisory Group, Ltd.’s Motion to Compel
    Alternative Dispute Resolution Process and Motion to Abate
    Proceeding Pending Completion of the Alternative Dispute Resolution
    Process signed December 1, 2014
    Exhibit 4           Order Denying Endura Advisory Group, Ltd.’s Motion for
    Reconsideration of Denial of its Motion to Compel Alternative
    Dispute Resolution Process and Motion to Abate Proceeding Pending
    Completion of the Alternative Dispute Resolution Process signed
    December 1, 2014
    Exhibit 5           CONFIDENTIAL Listing Agreement
    Exhibit 6           CONFIDENTIAL Compensation Agreement
    Appellant’s Brief                                                                 Page 26
    EXHIBIT 1
    CONFIDENTIAL SEPARATION AGREEMENT
    FILED UNDER SEPARATE APPENDIX
    Appellant’s Brief                                       Exhibit 1
    Dispute Resolution Policy and
    Procedures
    Introduction/Overview
    Unfortunately, from time to time, Endura’s Problem Resolution policy does not fully resolve a
    dispute between an employee and the company. In those situations, Endura has designed this
    Dispute Resolution Policy to guide resolution of any disputes between its employees and the
    company.
    Procedure
    Where allowed by state or federal law, all disputes between an Employee and Endura,
    regarding Employment Related Matters, other than claims for Worker’s Compensation or
    Unemployment Benefits, shall be resolved solely through binding Arbitration. Arbitration is an
    essential element of your employment relationship and is a condition of your employment with
    Endura. The Arbitration process will be conducted under Texas Civil Practices and Remedies
    Code, Section 151.001 et seq. The arbitrator will meet the qualifications of a Special Judge as
    described in this statute and will also be impartial. This Policy is intended to be construed and
    subject to Texas law.
    Either the employee or Endura may commence the Arbitration proceeding by giving written
    notice to the other party, stating that the Arbitration process is being commenced, the specific
    facts which give rise to the dispute, the legal basis, if any, which the notifying party is invoking to
    support some claim for damages or relief, the relief that the notifying party is seeking and a
    correct address, phone number and, if available, a facsimile number and email address at which
    the notifying party can be reached (“Notice”). The notifying party shall file a Petition in the
    applicable District court, or other court of original jurisdiction, which shall be abated pending the
    decision of the Arbitrator.
    Upon receipt of a Notice commencing the Arbitration process, the receiving party shall have a
    period of forty-five (45) days in which to serve the notifying party with a written response to the
    Notice commencing the Arbitration, stating the specific facts which are asserted as a defense to
    the facts set forth in the Notice and any facts which the receiving party asserts that support a
    counter-claim, if any, by the party that received the Notice against the party that sent the Notice.
    Within sixty (60) days of the commencement of the Arbitration process, Endura shall give to the
    Employee a statement designating the names and addresses of three (3) persons impartial to
    Endura and to which Endura will accept as the Arbitrator for the dispute and a date or dates, not
    less than thirty (30) days thereafter, when the hearing will be held. The Employee shall have
    fifteen (15) days in which to object, in writing to Endura, to not more than two (2) of the
    designated Arbitrators. If no objection is received or if less than two (2) of the Arbitrators are
    objected to by the Employee, Endura shall, within two (2) days of the receipt of objections from
    the employee, designate, in writing, the name and address of the Arbitrator that will arbitrate the
    dispute.
    EXHIBIT 2
    Timeline recap
    1.     Notice of Commencement of Arbitration                      Notice day
    2.     Written response from non-noticed party                    45 days from Notice
    3.     Designation of Arbitrators by Company                      60 days from Notice
    4.     Objection to Arbitrators by Employee                       15 days
    5.     Notice of Arbitrators and Hearing                          2 days from objection
    6.     Hearing                                                    90 days from Notice
    The Arbitration hearing shall be conducted at a time and place designated by the Arbitrator.
    The Arbitrator shall give each party at least ten (10) days written notice of the time and place of
    the Arbitration hearing. Either party may request one continuance of the Arbitration hearing for
    good cause shown to the Arbitrator. The Arbitrator shall strictly follow the time line set forth
    herein and the procedures mandated herein, except that the Arbitrator may delay the hearing for
    a period not to exceed thirty (30) days to accommodate the schedules of any party, unless the
    parties both agree to any extension beyond the thirty (30) day extension allowed at the
    discretion of the Arbitrator.
    Endura shall pay the Arbitrator’s Fees and expenses charged by the Arbitrator, or for the facility
    at which the arbitration hearing is held. The Arbitrator shall assess all other costs and fees,
    including attorney’s fees as a part of the Arbitration award.
    The Arbitration process, discovery and the hearing shall be conducted in compliance with the
    Texas Rules of Civil Procedure and the Texas Rules of Evidence. The Arbitrator shall enter
    his/her ruling, in writing, and shall, upon request of either party, prepare and submit findings of
    fact and conclusions of law to both parties. An award or ruling by the Arbitrator shall be entered
    as a judgment of record in the abated judicial proceeding, and shall be fully subject to appeal as
    if it was tried in a District Court, or any other court of original jurisdiction, outside the scope of
    the arbitration process.
    Both Employee and Endura recognize and agree that litigation is expensive and prolonged and
    that both parties will benefit from the procedure in this Policy. This policy shall be broadly
    construed and enforced to favor the Arbitration process as an efficient and effective way of
    resolving disputes between the Employee and Endura. Both parties benefit from this process.
    It provides an efficient means for the prompt resolution of any dispute, allowing the employee a
    prompt resolution to the dispute and minimal loss of earnings from missed workdays and to
    Endura a minimal disruption in its workforce and involvement of key management time in the
    process. Any provision of this Policy that shall be determined to be unenforceable in any
    jurisdiction shall not be read or construed to prohibit or exhaust the rights of either the Employee
    or Company to the right to Arbitration or Waiver of the Right to Trial by Jury.
    Employee and Endura hereby WAIVE ALL RIGHTS TO A TRIAL BY JURY FOR
    EMPLOYMENT RELATED MATTERS IN STATE OR FEDERAL COURT.
    EXHIBIT 2
    Endura retains the right to amend or terminate this Policy, in whole or in part, on ten (10) days
    written notice to Employee. However, any disputes that have been asserted, in writing, prior to
    the amendment or termination of this Policy, shall still be subject to resolution as set-forth in this
    Policy.
    I hereby agree to abide by this Dispute Resolution Policy, and the related procedures, a copy of
    which I have received and read. I acknowledge that my agreement to be bound by this Policy is
    supported by good and adequate consideration.
    I understand and agree that this Policy is not a contract of employment or a guarantee of
    employment of any specific duration.
    EMPLOYEE NAME (printed):               _________________________________________
    EMPLOYEE SIGNATURE:                    _________________________________________
    DATE:                                  _________________________________________
    EXHIBIT 2
    EXHIBIT 3
    EXHIBIT 3
    EXHIBIT 4
    EXHIBIT 4
    EXHIBIT 5
    CONFIDENTIAL LISTING AGREEMENT
    FILED UNDER SEPARATE APPENDIX
    Appellant’s Brief                                    Exhibit 5
    EXHIBIT 6
    CONFIDENTIAL COMPENSATION AGREEMENT
    FILED UNDER SEPARATE APPENDIX
    Appellant’s Brief                                         Exhibit 6