Santander Consumer USA, Inc. v. Mario A. Mata Centroplex Automobile Recovery, Inc. Blake Thornton Vandusen, John F. Thompson D/B/A Centroplex Automobile Recovery, Inc. And Redshift Investigation, Inc. ( 2015 )


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  •                                                                                   ACCEPTED
    03-14-00782-CV
    4070020
    THIRD COURT OF APPEALS
    AUSTIN, TEXAS
    February 18, 2015                                                       2/9/2015 11:21:23 AM
    JEFFREY D. KYLE
    CLERK
    NO. 03-14-00782-CV
    IN THE THIRD COURT OF APPEALS
    AT AUSTIN, TEXAS
    SANTANDER CONSUMER USA, INC.
    Appellant,
    v.
    MARIO A. MATA, CENTROPLEX AUTOMOBILE RECOVERY, INC.,
    JOHN F. THOMPSON d/b/a CENTROPLEX AUTOMOBILE RECOVERY, INC.
    REDSHIFT INVESTIGATION, INC., and BLAKE THORNTON VANDUSEN,
    Appellees.
    Appealed from the
    353rd Judicial District Court
    Travis County, Texas
    REPLY BRIEF OF APPELLANT
    DONALD L. TURBYFILL
    State Bar of Texas # 20296380
    dturbyfill@dntlaw.com [E-MAIL]
    DEBORAH C. S. RIHERD
    driherd@dntlaw.com [E-MAIL]
    State Bar of Texas # 24038904
    VICKI W. HART
    State Bar of Texas # 24046037
    vhart@dntlaw.com [E-MAIL]
    Devlin, Naylor & Turbyfill, P.L.L.C.
    4801 Woodway, Suite 420-West
    Houston, Texas 77056-1805
    (713) 622-8338 [PHONE]
    (713) 586-7053 [FACSIMILE]
    ATTORNEYS FOR APPELLANT
    SANTANDER CONSUMER USA, INC.
    ORAL ARGUMENT REQUESTED
    TABLE OF CONTENTS
    INDEX OF AUTHORITIES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
    STATEMENT OF APPELLANT’S REPLY POINTS TO APPELLEES’ RESPONSE
    .................................................................. 1
    Reply to Issue I: In a debtor’s suit against a secured party and repossession
    agents, the secured party can invoke the arbitration clause contained within the
    security agreement to compel the debtor to arbitrate all claims against the
    secured party and its repossession agents without regard to the repossession
    agents’ nonsignatory status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
    Reply to Issue II: Santander did not waive the incorporation by reference
    theory, and the agency theory applies to Cross-Defendants under the theory of
    vicarious liability.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
    Reply to Issue III: Centroplex and Thompson invoked the jurisdiction of the
    trial court by filing an answer to Santander’s cross-claims. . . . . . . . . . . . . . 1
    Reply to Issue IV: Damages should not be awarded to Cross-Defendants
    because Santander’s appeal is not frivolous . . . . . . . . . . . . . . . . . . . . . . . . . 1
    SUMMARY OF THE ARGUMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
    ARGUMENT.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
    Reply to Issue I: In a debtor’s suit against a secured party and repossession
    agents, the secured party can invoke the arbitration clause contained within the
    security agreement to compel the debtor to arbitrate all claims against the
    secured party and its repossession agents without regard to the repossession
    agents’ nonsignatory status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
    Reply to Issue II: Santander did not waive the incorporation by reference
    theory, and the agency theory applies to Cross-Defendants under the theory of
    vicarious liability.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
    Reply to Issue III: Centroplex and Thompson invoked the jurisdiction of the
    trial court by filing an answer to Santander’s cross-claims. . . . . . . . . . . . . . 9
    Reply to Issue IV: Damages should not be awarded to Cross-Defendants
    because Santander’s appeal is not frivolous . . . . . . . . . . . . . . . . . . . . . . . . 11
    CONCLUSION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
    PRAYER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
    -ii-
    CERTIFICATE OF COMPLIANCE.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
    CERTIFICATE OF SERVICE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
    -iii-
    INDEX OF AUTHORITIES
    Cases                                                                                              Page
    Ashraf v. Ashraf, No. 03-11-00467-CV, 2012 Tex. App. LEXIS 4345
    (Tex. App.—Austin May 24, 2012, no pet.) (mem. op.). . . . . . . . . . . . . . . 11
    Bridas S.A.P.IC. v. Gov’t of Turkmenistan,
    
    345 F.3d 347
    (5th Cir. 2003). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4, 8
    Carr v. Main Carr Dev. LLC,
    
    377 S.W.3d 489
    (Tex. App.—Dallas 2011, pet. denied). . . . . . . . . . . . . . . . 4
    General Elec. Credit Corp. v. Midland Cent. Appraisal Dist.,
    
    826 S.W.2d 124
    (Tex. 1991) (per curiam). . . . . . . . . . . . . . . . . . . . . . . . . . 11
    Gililland v. Taylor Investments, No. 11-03-00175-CV, 2004,
    Tex. App. LEXIS 8521,
    (Tex. App.–Eastland 2004, pet. denied) (mem. op.).. . . . . . . . . . . . . . . . . . . 6
    Hunt v. CIT Group/Consumer Fin., Inc., No. 03-09-00046-CV,
    2010 Tex. App. LEXIS 2767,
    (Tex. App.—Austin Apr. 15, 2010, pet. denied). . . . . . . . . . . . . . . . . . . . . 11
    Jenkins & Gilchrist v. Riggs,
    
    87 S.W.3d 198
    (Tex. App.–Dallas 2002, no pet.). . . . . . . . . . . . . . . . . . . . . 7
    Mbank El Paso v. Sanchez,
    
    836 S.W.2d 151
    (Tex. 1992).. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 7
    McMillan v. Computer Translation Systems & Support, Inc.,
    
    66 S.W.3d 477
    (Tex. App.–Dallas 2001, no pet.). . . . . . . . . . . . . . . . . . . . 7
    Moore v. Elektro-Mobil Technik GMBH,
    
    874 S.W.2d 324
    (Tex. App.--El Paso 1994, writ denied).. . . . . . . . . . . . . . . 9
    N803RA, Inc. v. Hammer,
    
    11 S.W.3d 363
    (Tex. App.--Houston [1st Dist.] 2000, no pet.). . . . . . . . . . . 9
    One Beacon Ins. Co. v. Crowley Marine Servs.,
    
    648 F.3d 258
    (5th Cir. 2011). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
    SEB, Inc. v. Campbell, No. 03-10-00375-CV,
    2011 Tex. App. LEXIS 1588,
    (Tex. App.–Austin Mar. 2, 2011, no pet.) (mem. op.). . . . . . . . . . . . . . . . . . 6
    -iv-
    Smith v. Brown, 
    51 S.W.3d 376
          (Tex. App.—Houston [1st Dist.] 2001, pet. denied). . . . . . . . . . . . . . . . . . 11
    Statutes                                                                                                       Page
    Tex. Bus. & Comm. Code § 9.609. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3, 7
    Tex. Bus. & Comm. Code Ann.§ 17.565. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
    10 Tex. Civ
    . Prac. & Rem. Code Ann.§ 16.003.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
    10 Tex. Civ
    . Prac. & Rem. Code Ann.§ 16.004.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
    Tex. R. Civ. P. 120a.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
    Tex. R. Civ. P. 121. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
    Rules                                                                                                          Page
    Tex. R. App. P. 9.4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
    Tex. R. App. P. 45.2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
    -v-
    STATEMENT OF APPELLANT’S REPLY POINTS
    TO APPELLEES’ RESPONSE
    Appellant, SANTANDER CONSUMER USA, INC. (“Santander”) makes the
    following reply points to the response of Appellees, CENTROPLEX AUTOMOBILE
    RECOVERY, INC. (“Centroplex”),             BLAKE      THORNTON         VANDUSEN
    (“Vandusen”), JOHN F. THOMPSON d/b/a CENTROPLEX AUTOMOBILE
    RECOVERY, INC. (“Thompson”), and REDSHIFT INVESTIGATION, INC.
    (“Redshift”) (collectively called, “Cross-Defendants”).
    Reply to Issue I: In a debtor’s suit against a secured party and repossession
    agents, the secured party can invoke the arbitration clause contained within the
    security agreement to compel the debtor to arbitrate all claims against the
    secured party and its repossession agents without regard to the repossession
    agents’ nonsignatory status.
    Reply to Issue II: Santander did not waive the incorporation by reference
    theory, and the agency theory applies to Cross-Defendants under the theory of
    vicarious liability.
    Reply to Issue III: Centroplex and Thompson invoked the jurisdiction of the
    trial court as to all claims by filing an answer to Santander’s cross-claims.
    Reply to Issue IV: Damages should not be awarded to Cross-Defendants
    because Santander’s appeal is not frivolous.
    SUMMARY OF THE ARGUMENT
    Santander can invoke the Arbitration Provision contained within the security
    agreement to compel Plaintiff MARIO A. MATA (“Mata”) to arbitrate all claims
    against Santander as secured party and Cross-Defendants as repossession agents
    without regard to the Cross-Defendants’ nonsignatory status. Santander did not
    waive the incorporation by reference theory, because Santander argued this issue to
    the trial court at the hearing on Santander’s Motion to Compel.
    -1-
    The Service Agreement and Recovery Agreement are dependent upon secured
    transactions, such as the Contract, and provided Cross-Defendants notice of and
    opportunity to review the terms of the underlying retail installment contracts for
    which recovery services were to be provided such that Cross-Defendants may be
    compelled to arbitration under the incorporation by reference theory. Also, because
    Santander is vicariously liable for the actions of Cross-Defendants in repossessing
    Mata’s vehicle, Cross-Defendants may be compelled to arbitration under the agency
    theory.
    The trial court and this Court have jurisdiction over Mata’s claims against
    Centroplex and Thompson because they filed an answer to Santander’s cross-claims,
    consenting to the jurisdiction of the trial court. And, Cross-Defendants fail to show
    that Santander’s appeal is frivolous, so they are not entitled to damages.
    ARGUMENT
    Reply to Issue I: In a debtor’s suit against a secured party and
    repossession agents, the secured party can invoke the arbitration clause
    contained within the security agreement to compel the debtor to arbitrate
    all claims against the secured party and its repossession agents without
    regard to the repossession agents’ nonsignatory status.
    Cross-Defendants seek to cast themselves as strangers to the contract in which
    Mata granted to Santander a security interest in the vehicle that Cross-Defendants
    repossessed. Cross-Defendants boil this litigation down to two undisputed facts: (1)
    the contracts between Santander and Cross-Defendants do not contain arbitration
    provisions; and (2) the Cross-Defendants never saw the contract executed by Mata
    for the sale and finance of the vehicle they admit to have repossessed. These facts are
    are undisputed, but irrelevant.
    -2-
    Equally undisputed are the relevant and material facts which underpin
    Santander’s argument and which are ignored by the Cross-Defendants. Santander is
    a secured party in which Mata is a debtor. (CR 71-72.) Santander held a perfected
    purchase money financing in the vehicle owned by Mata. (CR 73-74.) To enforce its
    security interest in the Mata vehicle, Santander contracted with Redshift, who in turn
    contracted with Centroplex, who employed Vandusen to repossess Mata’s vehicle.
    (CR 81-85, 34-46.) Mata alleges that during the course of Vandusen’s repossession
    of the vehicle, he was injured. The relationship between the secured party and the
    repossessors forms the basis of Mata’s claims against Santander as stated in his
    Plaintiff’s Original Petition: “. . . when attempting repossession, the lender has the
    specific legal duty of insuring neither the lender nor any of its agents or
    representatives breach the peace. Tex. Bus. & Com. Code Ann. §9.609(b)(3); Mbank
    El Paso, N.A. v. Sanchez, 
    836 S.W.2d 151
    , 151-154 (Tex. 1992). This is a non-
    delegable duty. Id.” (CR 8.)
    Cross-Defendants are not strangers to this secured transaction, but are active
    participants compensated for their repossession services. (CR 81, 84, 150.) It is
    disingenuous for the Cross-Defendants to decry the threatened loss of their right to
    trial by jury by an unseen security agreement, in the absence of which any
    repossession they performed would be unlawful.
    -3-
    Reply to Issue II: Santander did not waive the incorporation by reference
    theory, and the agency theory applies to Cross-Defendants under the
    theory of vicarious liability.
    Cross-Defendants argue that Santander failed to raise the exception of
    incorporation by reference in the trial court, such that it waived this issue on appeal.
    Cross-Defendants cite Bridas S.A.P.IC. v. Gov’t of Turkmenistan, 
    345 F.3d 347
    , 356-
    57 (5th Cir. 2003) and Carr v. Main Carr Dev. LLC, 
    377 S.W.3d 489
    , 494 (Tex.
    App.—Dallas 2011, pet. denied) for this proposition. However, Bridas stands for the
    proposition that arguments that are insufficiently addressed in the body of the brief
    on appeal, are waived. 
    Id. Santander’s brief
    thoroughly addresses the incorporation
    by reference theory. Although this theory may not have been explicitly addressed in
    Santander’s Motion to Compel, it was raised in the trial court at the hearing on the
    Motion to Compel. Counsel for Santander argued to the trial court:
    So for these parties to say, well, they had nothing to do with this retail
    installment contract, that is absolutely with ignorance of the facts of this
    case because of the actions they were taking. They knew they were
    acting on behalf of a secured creditor. . . .When these defendants
    engaged to take on this work, to repossess Mr. Mata's motor vehicle,
    they knew full well why they were doing it. And these agreements
    between the parties that, again, do not contain arbitration clauses, and
    I will not say that they do, but the focus of every one of these contracts
    is for one purpose and one purpose only and that is to enforce a secured
    party's right in collection, recovery, repossession of its collateral. So far
    as these agreements provide, Your Honor, these people have no business
    except for the purpose of acting as repossessors. They were not engaged
    by Santander to do anything else. So for them to say that, you know,
    they weren't involved in the finance transaction, they were, pure and
    simple. That was the very nature of their business. Now, yes, we have
    claims between ourselves for indemnification and contribution. That's
    not what we're seeking to have arbitrated, Your Honor. It's Mr. Mata's
    claims. And Mr. Mata's claims not only directly against my client, but
    against all parties for whom my client must answer.
    (RR 1:10, lines 1-6, 11-25; RR 1:11, lines 1-7.)
    -4-
    . . .[T]hese claims that Mr. Mata has against all of these defendants must
    be arbitrated, not withstanding the fact that these repossessors did not
    know that there was an arbitration clause. What they did know is that
    there was a secured transaction. What they did know was that they were
    being tasked with repossessing the collateral. They knew that.
    (RR 1:18, lines 19-25.)
    This argument by counsel for Santander at the hearing on Santander’s Motion
    to Compel advanced the theory that the Service Agreement between Santander and
    Redshift, and the Recovery Agreement between Redshift and Centroplex are
    dependent upon and incorporate by reference the retail installment contracts, such as
    the Contract executed by Mata, that grant a security interest in the collateral and for
    which Redshift and Centroplex are to provide recovery services for such collateral.
    The Service Agreement and the Recovery Agreement incorporate by reference the
    underlying retail installment contracts for which recovery services will be provided
    and are dependent upon secured transactions, such as the Contract. Thus, Santander
    did not waive this theory on appeal.
    Cross-Defendants argue that even if Santander did not waive this theory, the
    incorporation by reference theory does not apply because the Service Agreement and
    Recovery Agreement do not explicitly, or implicitly, incorporate or even reference
    the specific Contract executed by Mata. However, terms incorporated by reference
    will be valid so long as it is clear that the parties to the agreement had knowledge of
    and assented to the incorporated terms. One Beacon Ins. Co. v. Crowley Marine
    Servs., 
    648 F.3d 258
    , 268 (5th Cir. 2011). Notice of incorporated terms is reasonable
    where, under the particular facts of the case, a reasonably prudent person should have
    seen them. 
    Id. -5- A
    party with notice of and opportunity to review contract terms is bound by
    those terms even where party has not read them. 
    Id. As shown
    above in Santander’s
    counsel’s argument at the hearing on Santander’s Motion to Compel, and in
    Santander’s principal brief, the Service Agreement and the Recovery Agreement
    incorporate by reference the underlying retail installment contracts for which
    recovery services will be provided and are dependent upon secured transactions, such
    as the Contract. Cross-Defendants had knowledge of and assented to the terms of the
    retail installment contracts because their rights under Service Agreement Recovery
    Agreement to engage in repossessions were derived from the very terms of the retail
    installment contracts, even if they had not read the retail installment contracts. As
    such, Cross-Defendants, as nonsignatories to the Contract, are bound to arbitration
    under the theory of incorporation by reference.
    Cross-Defendants also argue that the agency theory does not bind them, as
    nonsignatories, to arbitration. Cross-Defendants assert that the cases that Santander
    cites in support of the proposition that a nonsignatory can be compelled to arbitration
    under the agency theory are inapposite because these cases involve a nonsignatory
    agent or employee seeking to compel arbitration against the signatories.
    But, the holdings in these cases are not limited to the specific facts and broadly
    hold that when the principal is bound by the terms of a valid arbitration agreement,
    its agents, employees, and representatives are also covered by the agreement. SEB,
    Inc. v. Campbell, No. 03-10-00375-CV, 2011 Tex. App. LEXIS 1588, *9 (Tex.
    App.–Austin Mar. 2, 2011, no pet.) (mem. op.); Gililland v. Taylor Investments, No.
    11-03-00175-CV, 2004 Tex. App. LEXIS 8521, *8-9 (Tex. App.–Eastland 2004, pet.
    -6-
    denied) (mem. op.); McMillan v. Computer Translation Systems & Support, Inc., 
    66 S.W.3d 477
    , 481 (Tex. App.–Dallas 2001, no pet.) (nonsignatories of arbitration
    agreements may be bound by the agreement under ordinary contract and agency
    principles).
    Cross-Defendants also argue that they are independent contractors, not agents,
    of Santander such that they cannot be compelled to arbitration. They claim that
    Jenkins & Gilchrist v. Riggs, 
    87 S.W.3d 198
    , 202 (Tex. App.–Dallas 2002, no pet.)
    supports this position. In Riggs, the court of appeals found that an attorney, who was
    a nonsignatory to an arbitration agreement between his client, a television station, and
    an employee of the television station that required arbitration of any disputes between
    employees and the television station “and/or” the agents of the television station,
    could not compel arbitration as to the employee’s claims against him on an agency
    theory because the attorney was an independent contractor to the television station
    and not an employee. 
    Id. at 201-202.
    The court of appeals found that the term
    “agents” includes those persons for whom the television station would be vicariously
    liable but that an attorney can never vest in a third person adequate control to render
    that third person vicariously liable for his conduct. 
    Id. at 202.
          Here, however, although Cross-Defendants argue that they are independent
    contractors, they fail to address that as matter of law, Santander is vicariously liable
    for the actions of Cross-Defendants in repossessing Mata’s vehicle. Tex. Bus. &
    Comm. Code § 9.609(b)(2); 
    Mbank, 836 S.W.2d at 153-54
    .
    -7-
    For the purposes of arbitration, this makes Cross-Defendants agents of
    Santander. And, Cross-Defendants cite no authority to support their contention that
    they may not be compelled to arbitration under the agency theory pursuant to
    Santander’s vicarious liability for their actions.
    Cross-Defendants cite to 
    Bridas, 345 F.3d at 356-57
    for the proposition that the
    agency theory binds a nonsignatory only when a party to the arbitration agreement
    signed as the agent of the nonsignatory. Thus, they argue, Santander would have to
    show that it signed the Arbitration Provision as an agent of the Cross-Defendants.
    However, that is not the holding of Bridas. In Bridas, Bridas entered into a joint
    venture agreement with Turkmenneft, a production association formed and owned by
    the government of Turkmenistan. 
    Id. at 351.
    The government of Turkmenistan was
    not a signatory to the joint venture agreement, which contained an arbitration clause.
    
    Id. at 351-52.
    The government of Turkmenistan later ordered Bridas to suspend its
    work under the joint venture agreement and prohibited Bridas from making imports
    and exports in or from Turkmenistan. 
    Id. at 352.
    Bridas initiated arbitration
    proceedings, including the government of Turkmenistan as a party, and the district
    court found that the government was bound to arbitration under the principles of
    agency and equitable estoppel. 
    Id. at 352,
    354.
    The Fifth Circuit found that there was insufficient evidence that the parties
    intended Turkmenneft to sign the joint venture agreement as an agent of the
    government of Turkmenistan and thus found that the district court erred in compelling
    the government of Turkmenistan to arbitration. 
    Id. at 358.
    -8-
    As discussed above, Cross-Defendants’ status as agents for purposes of
    arbitration is established as a matter of law. Thus, Cross-Defendants may be
    compelled to arbitration under the incorporation by reference theory or the agency
    theory, and the trial court erred in failing to order Mata’s claims against Cross-
    Defendants to arbitration.
    Reply to Issue III: Centroplex and Thompson invoked the jurisdiction
    of the trial court by filing an answer to Santander’s cross-claims.
    Centroplex and Thompson argue that there are no arbitrable claims asserted
    against them because Mata never served them with the petition in which he asserted
    claims against them. This argument is completely without merit. “An answer shall
    constitute an appearance of the defendant so as to dispense with the necessity for the
    issuance or service of citation upon him.” Tex. R. Civ. P. 121. A party enters a
    general appearance whenever it invokes the judgment of the court on any question
    other than the court's jurisdiction, or seeks affirmative action from the court on other
    issues. Moore v. Elektro-Mobil Technik GMBH, 
    874 S.W.2d 324
    , 327 (Tex. App.—El
    Paso 1994, writ denied). CentroPlex and Thompson filed an answer in this case
    asserting affirmative defenses against Mata’s claims, asserting cross-claims against
    Redshift, and praying that [Mata] and Santander take nothing by this suit. . . .” (CR
    24-27.)
    CentroPlex and Thompson failed to make any objections to the jurisdiction of
    the trial and failed to file a special appearance; thus, they made a general appearance
    and consented to the trial court’s jurisdiction. See Tex. R. Civ. P. 120a; Tex. R. Civ.
    P. 121; N803RA, Inc. v. Hammer, 
    11 S.W.3d 363
    , 366 (Tex. App.—Houston [1st
    Dist.] 2000, no pet.).
    -9-
    CentroPlex and Thompson also argue that the limitations period has expired
    on Mata’s claims for personal injury on February 23, 2013, that they were never
    served with Mata’s claims, and that Santander failed to file its cross-claims until after
    the expiration of the statute of limitations. Mata has asserted several different causes
    of action, some with a two-year statute of limitations, and some with a four-year
    statute of limitations, as follows:
    •     breach of contract - 4 years. Tex. Civ. Prac. & Rem. Code Ann. §
    16.004(a),(c);
    •     conversion - 2 years. Tex. Civ. Prac. & Rem. Code Ann. § 16.0034(a);
    •     common-law fraud - 4 years. Tex. Civ. Prac. & Rem. Code Ann. § 16.004(a);
    •     trespass to real property - 2 years. Tex. Civ. Prac. & Rem. Code Ann. §
    16.003(a);
    •     gross negligence - 2 years. Tex. Civ. Prac. & Rem. Code Ann. § 16.003(a);
    and;
    •     violations of the Texas Deceptive Trade Practices Act - 2 years. Tex. Bus. &
    Comm. Code Ann.§ 17.565.
    •
    Mata filed his suit on February 22, 2013, and the event complained of occurred
    on February 23, 2011. (CR 3-10.) Thus, Mata filed suit one day before the statute
    of limitations expired on his causes of action with a two-year statute of limitations,
    and the claims are not time-barred.
    Centroplex and Thompson’s arguments that they are not subject to the
    jurisdiction of the trial court or this Court and that Mata’s claims against them are
    time-barred are without merit.
    -10-
    Reply to Issue IV: Damages should not be awarded to Cross-
    Defendants because Santander’s appeal is not frivolous.
    Rule 45 permits an appellate court to award a prevailing party "just damages"
    for "frivolous appeals." Tex. R. App. P. 45.2. The appellate court applies an
    objective test in determining whether an appeal is frivolous. Ashraf v. Ashraf, No.
    03-11-00467-CV, 2012 Tex. App. LEXIS 4345, at *27-28 (Tex. App.—Austin May
    24, 2012, no pet.) (mem. op.). The appellate court reviews the record from the
    viewpoint of the advocate and ask whether the advocate had reasonable grounds to
    believe the judgment could be reversed. 
    Id. at *28.
    Whether to grant sanctions for a
    frivolous appeal is a matter within the appellate court’s discretion, that an appellate
    court exercises with prudence and caution and only after careful deliberation; but it
    will do so only in circumstances that are truly egregious. 
    Id. The fact
    that an
    appellate court rejects a party’s arguments, or even finds deficiencies in the appeal,
    does not constitute “truly egregious circumstances.” 
    Id. This is
    because the right to
    appeal is a most sacred one. Smith v. Brown, 
    51 S.W.3d 376
    , 381 (Tex. App.
    —Houston [1st Dist.] 2001, pet. denied).
    Santander’s appeal constitutes an informed, good-faith challenge to the trial
    court’s order denying Santander’s motion to compel arbitration with regard to Mata’s
    claims against Cross-Defendants. See Hunt v. CIT Group/Consumer Fin., Inc., No.
    03-09-00046-CV, 2010 Tex. App. LEXIS 2767, at *29 (Tex. App.—Austin Apr. 15,
    2010, pet. denied) (mem. op.) (citing General Elec. Credit Corp. v. Midland Cent.
    Appraisal Dist., 
    826 S.W.2d 124
    , 125 (Tex. 1991) (per curiam)). Santander’s
    arguments are supported with factual statements from the record and legal authorities,
    and its arguments have legal merit.
    -11-
    A reasonable attorney could conclude, based on Santander’s arguments, that
    the Arbitration Provision contained in the Contract is incorporated by reference into
    the Service Agreement and the Recovery Agreement or that Cross-Defendants are
    bound to arbitrate under an agency theory such that Cross-Defendant are bound to
    arbitrate Mata’s claims against them. Cross-Defendants fail to show any “truly
    egregious circumstances” that warrant an award of damages against Santander. Thus,
    this Court should not award damages to Cross-Defendants.
    CONCLUSION
    Santander can invoke the Arbitration Provision contained within the security
    agreement to compel Mata to arbitrate all claims against Santander as secured party
    and Cross-Defendants as repossession agents without regard to the Cross-Defendants’
    nonsignatory status. Santander did not waive the incorporation by reference theory,
    because Santander argued this issue to the trial court at the hearing on Santander’s
    Motion to Compel. The Service Agreement and Recovery Agreement are dependent
    upon secured transactions, such as the Contract, and provided Cross-Defendants
    notice of and opportunity to review the terms of the underlying retail installment
    contracts for which recovery services were to be provided such that Cross-Defendants
    may be compelled to arbitration under the incorporation by reference theory. Also,
    because Santander is vicariously liable for the actions of Cross-Defendants in
    repossessing Mata’s vehicle, Cross-Defendants may be compelled to arbitration under
    the agency theory.
    -12-
    The trial court, and this Court, have jurisdiction over Mata’s claims against
    Centroplex and Thompson because they filed an answer to Santander’s cross-claims,
    consenting to the jurisdiction of the trial court. And, Cross-Defendants fail to show
    that Santander’s appeal is frivolous, so they are not entitled to damages.
    PRAYER
    WHEREFORE, PREMISES CONSIDERED, Appellant, SANTANDER
    CONSUMER USA, INC., fully prays that this Court grant oral argument on this
    appeal, and thereafter, reverse the trial court’s order denying Santander’s motion to
    compel arbitration as to Mata’s claims against the other Defendants, enter an order
    compelling arbitration of all of Mata’s claims in the underlying cause of action, and
    for all other and further relief to which Santander Consumer USA, Inc. may show
    itself to be justly entitled.
    Respectfully submitted,
    DEVLIN, NAYLOR & TURBYFILL, P.L.L.C.
    DONALD L. TURBYFILL
    State Bar of Texas # 20296380
    dturbyfill@dntlaw.com [E-MAIL]
    DEBORAH C. S. RIHERD
    State Bar of Texas # 24038904
    driherd@dntlaw.com [E-MAIL]
    VICKI W. HART
    State Bar of Texas # 24046037
    vhart@dntlaw.com [E-MAIL]
    4801 Woodway, Suite 420-West
    Houston, Texas 77056-1805
    (713) 622-8338 [PHONE]
    (713) 586-7053 [FACSIMILE]
    ATTORNEYS FOR APPELLANT
    SANTANDER CONSUMER USA, INC.
    -13-
    CERTIFICATE OF COMPLIANCE
    I certify that this document was produced on a computer using Corel
    WordPerfect X5 and contains 3,150 words, as determined by the computer software's
    word-count function, excluding the sections of the document listed in Tex. R. App.
    P. 9.4(i)(1).
    DEBORAH C. S. RIHERD
    CERTIFICATE OF SERVICE
    The undersigned does hereby certify that a true and correct copy of the above
    and foregoing instrument was served upon the following parties either electronically
    through an electronic filing manager or in the alternative served by fax prior to 5:00
    p.m., in person, by mail, commercial delivery service, or email, on February 9, 2015:
    Mario A. Mata                         John S. Kenefick
    Mario A. Mata, PLLC                   JKenefick@MacdonaldDevin.com [E-MAIL]
    111 Congress Avenue, Suite            John R. Sigety
    400Austin, Texas 78701                JSigety@MacdonaldDevin.com [E-MAIL]
    (512) 681-4461 [PHONE]                MacDonald Devin, P.C.
    (512) 682-2147 [FACSIMILE]            3800 Renaissance Tower
    APPELLEE, pro se                      1201 Elm Street
    Dallas, Texas 75270-2130
    David L. Treat                        (214) 744-3300 [PHONE]
    dlt@lstlaw.com [E-MAIL]               (214) 747-0942 [FACSIMILE]
    Lindow Stephens Treat, LLP            ATTORNEYS FOR APPELLEE
    The Vogue Building                    BLAKE THORNTON VANDUSEN
    600 Navarro Street, Sixth Floor
    San Antonio, Texas 78205              Karen C. Burgess
    (210) 227-2200 [PHONE]                kburgess@richardsonburgess.com [E-MAIL]
    (210) 227-4602 [FACSIMILE]            Richardson + Burgess LLP
    ATTORNEY FOR APPELLEES                221 West 6th Street, Suite 900
    REDSHIFT INVESTIGATION                Austin, Texas 78701-3445
    INC.                                  (512) 482-8808 [PHONE]
    (512) 499-8886 [FACSIMILE]
    ATTORNEY FOR APPELLEES
    CENTROPLEX AUTOMOBILE
    RECOVERY, INC. AND JOHN F.
    THOMPSON
    DEBORAH C. S. RIHERD
    -14-
    ACCEPTED
    03-14-00782-CV
    4075522
    THIRD COURT OF APPEALS
    AUSTIN, TEXAS
    2/9/2015 2:40:37 PM
    JEFFREY D. KYLE
    CLERK
    NO. 03-14-00782-CV
    IN THE THIRD COURT OF APPEALS
    AT AUSTIN, TEXAS
    SANTANDER CONSUMER USA, INC.
    Appellant,
    v.
    MARIO A. MATA, CENTROPLEX AUTOMOBILE RECOVERY, INC.,
    JOHN F. THOMPSON d/b/a CENTROPLEX AUTOMOBILE RECOVERY, INC.
    REDSHIFT INVESTIGATION, INC., and BLAKE THORNTON VANDUSEN,
    Appellees.
    Appealed from the
    353rd Judicial District Court
    Travis County, Texas
    APPELLANT SANTANDER CONSUMER USA, INC.’S AMENDED
    CERTIFICATE OF SERVICE
    The undersigned certifies that on February 9, 2015, SANTANDER
    CONSUMER USA, INC., Appellant herein, served a true and correct copy of the
    REPLY BRIEF OF APPELLANT in a manner prescribed by Tex. R. Civ. P. 21a, on
    the following:
    Mario A. Mata                    John S. Kenefick
    Mario A. Mata, PLLC              JKenefick@MacdonaldDevin.com [E-MAIL]
    111 Congress Avenue, Suite       John R. Sigety
    400Austin, Texas 78701           JSigety@MacdonaldDevin.com [E-MAIL]
    (512) 681-4461 [PHONE]           MacDonald Devin, P.C.
    (512) 682-2147 [FACSIMILE]       3800 Renaissance Tower
    APPELLEE, pro se                 1201 Elm Street
    Dallas, Texas 75270-2130
    (214) 744-3300 [PHONE]
    (214) 747-0942 [FACSIMILE]
    ATTORNEYS FOR APPELLEE
    BLAKE THORNTON VANDUSEN
    David L. Treat                    Karen C. Burgess
    dlt@lstlaw.com [E-MAIL]           kburgess@richardsonburgess.com [E-MAIL]
    Christopher A. Lotz               Richardson + Burgess LLP
    clotz@lstlaw.com [E-MAIL]         221 West 6th Street, Suite 900
    Lindow Stephens Treat, LLP        Austin, Texas 78701-3445
    The Vogue Building                (512) 482-8808 [PHONE]
    600 Navarro Street, Sixth Floor   (512) 499-8886 [FACSIMILE]
    San Antonio, Texas 78205          ATTORNEYS FOR APPELLEES
    (210) 227-2200 [PHONE]            CENTROPLEX AUTOMOBILE
    (210) 227-4602 [FACSIMILE]        RECOVERY, INC. AND JOHN F.
    ATTORNEYS FOR APPELLEES           THOMPSON
    REDSHIFT INVESTIGATION
    INC.
    Respectfully submitted,
    DEVLIN, NAYLOR & TURBYFILL, P.L.L.C.
    DONALD L. TURBYFILL
    State Bar of Texas # 20296380
    dturbyfill@dntlaw.com [E-MAIL]
    DEBORAH C. S. RIHERD
    State Bar of Texas # 24038904
    driherd@dntlaw.com [E-MAIL]
    VICKI W. HART
    State Bar of Texas # 24046037
    vhart@dntlaw.com [E-MAIL]
    4801 Woodway, Suite 420-West
    Houston, Texas 77056-1805
    (713) 622-8338 [PHONE]
    (713) 586-7053 [FACSIMILE]
    ATTORNEYS FOR APPELLANT
    SANTANDER CONSUMER USA, INC.
    Amended Certificate of Service                                               2
    CERTIFICATE OF SERVICE
    The undersigned does hereby certify that a true and correct copy of the above
    and foregoing instrument was served upon the following parties either electronically
    through an electronic filing manager or in the alternative served by fax prior to 5:00
    p.m., in person, by mail, commercial delivery service, or email, on February 9, 2015:
    Mario A. Mata                         John S. Kenefick
    Mario A. Mata, PLLC                   JKenefick@MacdonaldDevin.com [E-MAIL]
    111 Congress Avenue, Suite            John R. Sigety
    400Austin, Texas 78701                JSigety@MacdonaldDevin.com [E-MAIL]
    (512) 681-4461 [PHONE]                MacDonald Devin, P.C.
    (512) 682-2147 [FACSIMILE]            3800 Renaissance Tower
    APPELLEE, pro se                      1201 Elm Street
    Dallas, Texas 75270-2130
    David L. Treat                        (214) 744-3300 [PHONE]
    dlt@lstlaw.com [E-MAIL]               (214) 747-0942 [FACSIMILE]
    Christopher A. Lotz                   ATTORNEYS FOR APPELLEE
    clotz@lstlaw.com [E-MAIL]             BLAKE THORNTON VANDUSEN
    Lindow Stephens Treat, LLP
    The Vogue Building                    Karen C. Burgess
    600 Navarro Street, Sixth Floor       kburgess@richardsonburgess.com [E-MAIL]
    San Antonio, Texas 78205              Richardson + Burgess LLP
    (210) 227-2200 [PHONE]                221 West 6th Street, Suite 900
    (210) 227-4602 [FACSIMILE]            Austin, Texas 78701-3445
    ATTORNEY FOR APPELLEES                (512) 482-8808 [PHONE]
    REDSHIFT INVESTIGATION                (512) 499-8886 [FACSIMILE]
    INC.                                  ATTORNEY FOR APPELLEES
    CENTROPLEX AUTOMOBILE
    RECOVERY, INC. AND JOHN F.
    THOMPSON
    DEBORAH C. S. RIHERD
    Amended Certificate of Service                                                      3