Cadence Bank v. Roy J. Elizondo III, and Roy J. Elizondo III PLLC ( 2019 )


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  • Opinion issued May 16, 2019
    In The
    Court of Appeals
    For The
    First District of Texas
    ————————————
    NO. 01-17-00886-CV
    ———————————
    CADENCE BANK, Appellant
    V.
    ROY J. ELIZONDO III AND ROY J. ELIZONDO III PLLC, Appellees
    On Appeal from the 234th District Court
    Harris County, Texas
    Trial Court Case No. 2014-65226
    OPINION
    In this appeal from a take-nothing judgment, the principal issue is who is
    liable for funds that were wire transferred from an attorney’s IOLTA account to a
    third-party account overseas: the attorney or the bank? Attorney Roy J. Elizondo
    III and his firm, Roy J. Elizondo III, PLLC (collectively, “Elizondo”) unwittingly
    deposited a counterfeit check into Elizondo’s IOLTA account with Cadence Bank,
    N.A., and Cadence credited the account with provisional settlement funds.
    Elizondo then requested that Cadence wire transfer funds from his IOLTA account
    to a third-party account overseas, and the parties executed a wire transfer
    agreement under which Cadence agreed to transfer the funds from a “verified
    collected balance.” Cadence wire transferred the funds from Elizondo’s account,
    but it did not verify whether the funds came from a collected balance. The drawee
    bank then dishonored the counterfeit check, and Cadence charged back Elizondo’s
    account, resulting in an overdraft.
    Cadence sued Elizondo to recover the overdrawn funds, asserting claims for
    breach of the parties’ underlying deposit agreement and breach of warranty under
    the Texas Uniform Commercial Code. See TEX. BUS. & COM. CODE § 4.207. The
    parties filed cross-dispositive motions, and the trial court entered judgment for
    Elizondo. We hold that, by depositing the counterfeit check, Elizondo breached the
    parties’ deposit agreement and UCC transfer warranties, thereby entitling Cadence
    to charge back the provisional settlement funds. See 
    id. § 4.214(a).
    However, we
    further hold that, by failing to transfer the funds from a “verified collected
    balance,” Cadence subsequently breached the parties’ wire transfer agreement,
    thereby causing the overdraft and entitling Elizondo to offset the chargeback by the
    amount of overdrawn funds. Therefore, we affirm.
    2
    Background
    The material facts are largely undisputed. Elizondo is a plaintiffs’ lawyer
    who works in Houston. He has an IOLTA deposit account with Cadence Bank.1
    The account is governed by a Deposit Account Agreement.
    In September 2014, Elizondo fell victim to a sophisticated check-fraud
    scam. A putative international client solicited Elizondo via email for representation
    in a run-of-the-mill collection action. Elizondo agreed to represent the client, and,
    almost immediately thereafter, the client informed Elizondo that the putative
    debtor had agreed to settle. The client further informed Elizondo that the debtor
    would mail him (Elizondo) a cashier’s check in the amount of the settlement. The
    client instructed Elizondo to deposit the check into his IOLTA account and to wire
    a portion of the funds to a third-party account in Japan. The client emphasized that
    time was of the essence, explaining that the dispute with the debtor had disrupted
    its cash-flow and caused it to fall into arrears with various entities with which it did
    business, including the holder of the Japanese bank account.
    1
    For the lay reader, IOLTA stands for “Interest on Lawyer Trust Accounts.”
    IOLTA programs raise funds to provide legal services to indigent persons by
    pooling interest from lawyer trust accounts. What is IOLTA?, IOLTA.ORG:
    LEADERSHIP FOR EQUAL JUSTICE (Mar. 19, 2019), https://www.iolta.org/what-is-
    iolta.
    3
    On Friday, September 19, 2014, a cashier’s check was delivered to
    Elizondo’s office, just as the putative client said it would. The check was payable
    to Elizondo in the amount of $496,850 and drawn on JPMorgan Chase Bank, N.A.
    The following Monday, September 22, Elizondo deposited the check into his
    Cadence bank account. That same day, Cadence provisionally credited Elizondo’s
    account for the amount of the check.
    On Tuesday, September 23, Elizondo contacted Cadence employee S. Yang-
    Oh and informed her that he needed to wire transfer a portion of the funds in his
    account to a third-party account in Japan. He sent Oh an email with the pertinent
    information, including the name of the receiving bank, the name of the beneficiary,
    and the amount to be wired ($398,980). Oh responded that she would “prepare [a]
    wire form and send it to [Elizondo] for a signature.”
    Later that day, Oh emailed Elizondo a wire transfer request form. The top
    half of the form consisted of fields filled in with the information that Elizondo had
    provided Oh in his earlier email. It included a signature box for Elizondo and a
    declaration stating:
    I understand that the bank makes no guarantees concerning the
    delivery of international wires. I also understand that I will be
    responsible for tracer fees if a problem arises or if the funds are
    returned. I will accept the net proceeds. I have been made aware that
    this process may take up to 10 business days.
    4
    The bottom half of the form included a field that listed Cadence’s fee for the
    wire transfer as $55. The rest of the bottom half consisted of blank fields to be
    filled in by Cadence after Elizondo had signed and submitted the form. As relevant
    here, these included a field for the amount of the “collected balance” from which
    the wire transfer would be made and a field for the name of the “employee who
    verified [the] collected balance.” The form stated that these two fields “must be
    filled in” by Cadence. The bottom half of the form also included a signature box
    for the Cadence officer who approved the wire transfer. The form instructed the
    officer as follows:
    Before signing off, be sure you “know your customer” and have
    verified the collected balance and documented any exception
    approvals.
    The form did not define “collected balance.”
    Elizondo signed and emailed the form back to Oh. Oh then filled out and
    signed the two “collected balance” fields, indicating that the transfer would be
    made from a “collected balance” of $497,643.89. Oh did not verify whether
    $497,643.89 had actually been deposited into Elizondo’s account or whether
    payment had been received for the check Elizondo had deposited earlier that
    Monday. Another Cadence employee, S. Baker, wrote in the margins of the form
    that $497,643.89 was Elizondo’s “available balance,” a term defined by the
    5
    Deposit Agreement to mean the amount “available for immediate withdrawal.”
    Assistant Branch Manager Y. Villatoro signed the form as the approving officer.
    On Wednesday, September 24, Cadence wire transferred $398,980 to the
    Japanese bank account using the provisional settlement funds that Cadence had
    credited to Elizondo’s account on Monday.
    On Thursday, September 25, the cashier’s check was dishonored by Chase
    and returned to Cadence unpaid. Cadence notified Elizondo that the check had
    been dishonored and charged back the amount that had been provisionally credited
    to his account, resulting in a negative balance of $398,980. Cadence demanded that
    Elizondo repay the overdrawn funds. Elizondo refused.
    In November 2014, Cadence filed its original petition against Elizondo.
    Cadence asserted claims for breach of contract based on the parties’ Deposit
    Agreement and breach of warranty under Section 2.07 of the Texas UCC. Cadence
    sought to recover the amount of the overdrawn funds ($398,980) plus fees and
    costs.
    Elizondo filed an answer, asserting a general denial and various affirmative
    defenses, including the right to an offset. See TEX. R. CIV. P. 94. Elizondo also
    asserted a counterclaim for breach of contract based the wire transfer request form,
    arguing that Cadence had breached the parties’ agreement by failing to transfer the
    funds from a “verified collected balance.”
    6
    In February 2017, Cadence filed a motion for summary judgment. Cadence
    asserted that it was entitled to summary judgment on its breach-of-contract claim
    under three sections of the Deposit Agreement:
    • Article E, Section 1, which provides that all items accepted for deposit are
    subject to later verification and final payment and that credit for an item
    accepted for deposit is provisional and may be revoked if the item is not
    finally paid for any reason;
    • Article E, Section 2, which provides that items delivered to Cadence for
    deposit are received by Cadence as the agent of the account holder and at the
    account holder’s risk; and
    • Article E, Section 14, which provides that Cadence may charge back a
    deposited item drawn on another bank if the item is returned to Cadence for
    any reason.
    Cadence argued that, because the counterfeit cashier’s check was returned
    unpaid, the Deposit Agreement entitled Cadence to reverse the provisional credit to
    Elizondo’s account and recover the overdrawn funds from Elizondo.
    Cadence also asserted that it was entitled to summary judgment on its claim
    for breach of warranty under Section 2.07 of the Texas UCC. Specifically,
    Cadence asserted that, by depositing the counterfeit check, Elizondo breached his
    warranties that “all signatures” on the check were “authentic and authorized” and
    that “the person on whose account the item is drawn authorized the issuance of the
    item in the amount for which the item is drawn.” TEX. BUS. & COM.
    CODE § 4.207(a)(2), (6). Cadence further asserted that, as a result of Elizondo’s
    breaches, it was entitled to charge back the provisional credit and recover as
    7
    damages the amount of the overdraft. See 
    id. §§ 4.207(c)
    (permitting warrantee to
    recover as damages “an amount equal to the loss suffered as a result of the
    breach”), 4.214 (permitting bank to charge back provisional settlement funds for
    deposited check that is later dishonored by drawee).
    Elizondo filed a response to Cadence’s motion for summary judgment. He
    also filed his own motion for summary judgment on his breach-of-contract claim.
    Elizondo asserted that the wire transfer request form was a valid, enforceable
    contract that required the funds to be transferred from a “verified collected
    balance.” Elizondo argued that Cadence breached the contract by transferring the
    funds from a balance that consisted of provisional settlement funds from an unpaid
    check. Elizondo further argued that Cadence’s breach caused the overdraft and
    therefore entitled him to offset Cadence’s right to a chargeback by the amount of
    the improperly transferred funds, resulting in zero damages to Cadence. Elizondo
    supported his argument with the deposition testimony of his expert witness,
    Kenneth Lehrer, who testified that a “collected balance” is an industry term that
    refers to a “depositor’s balance minus deposited check in the process of collection,
    i.e., minus checks that have not been actually paid by the paying bank.”
    Cadence filed a response to Elizondo’s motion for summary judgment.
    Cadence asserted that the wire transfer request form did not constitute a valid,
    enforceable contract and that the only valid contract between the parties was the
    8
    Deposit Agreement. Cadence further asserted that Elizondo misconstrued the
    meaning of “collected balance,” which, according to Cadence, does not necessarily
    consist of funds that have actually been received and can include provisional funds
    from unpaid checks. Cadence supported its construction of “collected balance”
    with the deposition testimony of its corporate representative and branch
    administration manager, J. Scott, who testified that Cadence has its own, internal
    definition of “collected balance.” And under this internal definition, Scott testified,
    a “collected balance” is “the end-of-day ledger balance less any debits plus any
    credits from the previous day.” Scott further testified that the term “collected
    funds” does not necessarily include funds from checks that have been paid but
    rather simply refers to funds that are available for use.
    Cadence further argued that, even if Elizondo had correctly construed
    “collected balance,” Elizondo still bore the risk of loss for the transferred funds
    because funds deposited into a bank account can be challenged for up to three
    years after deposit. According to Cadence, “even if the check had been initially
    paid by [Chase], nothing could have prevented [Chase] from bringing claims
    against Cadence or Elizondo for up to three years in the future as a result of
    [Elizondo’s] decision to negotiate and deposit a fraudulent and/or counterfeit
    check.” Finally, Cadence argued that Elizondo’s defensive theory would lead to
    absurd results: “if followed, [Elizondo’s] creative contractual interpretation theory
    9
    would mean that for every single wire transfer Cadence Bank made, it would no
    longer seek to recover the money back from its own customer.”
    The trial court held a hearing on Cadence’s and Elizondo’s motions for
    summary judgment. After the hearing, the trial court denied Cadence’s motion,
    granted Elizondo’s motion, and rendered a take-nothing judgment. Cadence
    appeals.
    Cross-Motions for Summary Judgment
    In two issues, Cadence contends that the trial court erred in denying its
    motion for summary judgment and in granting Elizondo’s motion for summary
    judgment. According to Cadence, this case is governed by Chapter 4 of the UCC
    and the parties’ Deposit Agreement. Cadence contends that it proved as a matter of
    law that Elizondo is liable for breach of UCC transfer warranties and that Cadence
    is entitled to reverse the provisional settlement funds credited to Elizondo’s
    account and to recover as damages the amount of the resulting overdraft under both
    the UCC and the Deposit Agreement. Cadence further contends that Elizondo’s
    defenses are preempted by the UCC or otherwise fail to raise a genuine issue of
    material fact and that Elizondo failed to prove as a matter of law each element of
    his claim for breach of contract.
    Elizondo responds that the case is governed by the wire transfer request
    form, which, according to Elizondo, constitutes a valid, enforceable contract that is
    10
    supported, not preempted, by the UCC. Elizondo contends that the contract
    required Cadence to wire transfer the funds from a “verified collected balance” and
    that Cadence breached the contract by transferring the funds using provisional
    credit for an uncollected check. Elizondo further contends that Cadence’s breach
    caused the overdraft to his account and therefore entitles him to offset Cadence’s
    chargeback by the amount of the overdrawn funds. Because the offset negates
    Cadence’s damages, Elizondo concludes, the trial court properly entered a take-
    nothing judgment in his favor.
    A.    Standard of review
    We review an order granting or denying a motion for summary judgment de
    novo. Charles R. Tips Family Tr. v. PB Commercial LLC, 
    459 S.W.3d 147
    , 152
    (Tex. App.—Houston [1st Dist.] 2015, no pet.). When, as here, both parties moved
    for summary judgment and the trial court granted one and denied the other, we
    review the summary judgment evidence presented by each party, determine all
    questions presented, and render judgment as the trial court should have rendered.
    
    Id. We may
    affirm the judgment that the trial court rendered or reverse and render
    the judgment that the trial court should have rendered. 
    Id. 11 B.
       Applicable law
    1.     The UCC governs banking relationships and preempts
    inconsistent law
    Under Texas law, the UCC regulates a bank’s relationship with its Texas
    customers. See generally TEX. BUS. & COM. CODE §§ 3.101–.605 (negotiable
    instruments); 
    id. §§ 4.101–.504
    (bank deposits and collections); 
    id. §§ 4A.101–
    .507 (funds transfers). “The relationship may also be governed in part by
    agreements between the bank and its customer, such as an agreement governing the
    processing of negotiable instruments presented to the bank.” Contractors Source,
    Inc. v. Amegy Bank Nat’l Ass’n, 
    462 S.W.3d 128
    , 133 (Tex. App.—Houston [1st
    Dist.] 2015, no pet.).
    “The UCC contains a comprehensive and carefully considered allocation of
    responsibility among parties to banking relationships.” Sw. Bank v. Info. Support
    Concepts, Inc., 
    149 S.W.3d 104
    , 107 (Tex. 2004). It “must be liberally construed
    and applied to promote its underlying purposes and policies.” TEX. BUS. & COM.
    CODE § 1.103(a). Those purposes and polices are “(1) to simplify, clarify and
    modernize the law governing commercial transactions; (2) to permit the continued
    expansion of commercial practices through custom, usage and agreement of the
    parties; and (3) to make uniform the law among the various jurisdictions.” 
    Id. “To the
    extent they do not conflict with the Uniform Commercial Code’s
    provisions, common law principles complement the Uniform Commercial Code.”
    12
    Contractors 
    Source, 462 S.W.3d at 138
    (quoting Plano Lincoln Mercury, Inc. v.
    Roberts, 
    167 S.W.3d 616
    , 624 (Tex. App.–Dallas 2005, no pet.)); see also TEX.
    BUS. & COM. CODE § 1.103(b) (“Unless displaced by the particular provisions of
    this title, the principles of law and equity . . . shall supplement its provisions.”).
    “Therefore,     while     principles      of   common       law     and     equity
    may supplement provisions of the Uniform Commercial Code, they may not be
    used to supplant its provisions, or the purposes and policies those provisions
    reflect, unless a specific provision of the Uniform Commercial Code provides
    otherwise.” TEX. BUS. & COM. CODE § 1.103 cmt 2.2 Unless a specific provision of
    the UCC provides otherwise, the UCC “preempts principles of common law and
    equity that are inconsistent with either its provisions or its purposes and policies.”
    
    Id. The UCC’s
    preemptive effect “extends to displacement of other law that is
    inconsistent with the purposes and policies of the Uniform Commercial Code, as
    well as with its text.” 
    Id. 2. Chapter
    4 of the UCC governs deposits and collections
    Chapter 4 of the UCC establishes the rights and duties between banks and
    their customers regarding deposits and collections. See 
    id. §§ 4.101–.504
    ; Am.
    Airlines Emps. Fed. Credit Union v. Martin, 
    29 S.W.3d 86
    , 91 (Tex. 2000).
    2
    “The UCC official commentary is an authoritative interpretation of the Code.”
    Jones v. Wells Fargo Bank, N.A., 
    666 F.3d 955
    , 960 n.5 (5th Cir. 2012). “Barring
    a contrary interpretation from the Texas courts, we are guided by the official
    commentary.” 
    Id. 13 Chapter
    4 imposes certain warranty obligations on customers who deposit checks
    drawn on other banks, establishes the circumstances under which settlements for
    such checks are provisional, and gives banks the right to charge back such
    settlements in the event that the check is dishonored by the drawee.
    Section 4.207 imposes the warranty obligations. Under Section 4.207, when
    a customer deposits a check into his bank account and receives a settlement or
    other consideration for the check, he makes certain warranties to the bank. TEX.
    BUS. & COM. CODE § 4.207(a). Those warranties include that the customer is “a
    person entitled to enforce the item” and that “all signatures on the item are
    authentic and authorized.” 
    Id. § 4.207(a)(1),
    (2). These warranties “cannot be
    disclaimed with respect to checks.” 
    Id. § 4.207(d).
    If the customer breaches these
    warranties, a bank that took the check “in good faith” may recover as damages “an
    amount equal to the loss suffered as a result of the breach, but not more than the
    amount of the item plus expenses and loss of interest incurred as a result of the
    breach.” 
    Id. § 4.207(c).
    Section 4.201 establishes the provisional status of settlements. Under
    Section 4.201, when a bank collects on a check deposited by its customer, the bank
    acts as the customer’s agent. 
    Id. § 4.201(a).
    Unless a contrary intent clearly
    appears, any settlement given for the check is provisional until the settlement
    14
    becomes final. 
    Id. Section 4.201
    applies even if credit given for the check is
    subject to immediate withdrawal or is in fact withdrawn. 
    Id. Section 4.214
    establishes a bank’s right of chargeback. Under Section 4.214,
    if a customer deposits a check into his bank account and the bank credits the
    customer’s account with provisional funds, the bank may charge back the account
    if the check is later dishonored by the drawee. 
    Id. § 4.214(a).
    Section 4.103 addresses the circumstances under which the provisions of
    Chapter 4 may be varied by agreement. It provides:
    The effect of the provisions of this chapter may be varied by
    agreement, but the parties to the agreement cannot disclaim a bank’s
    responsibility for its lack of good faith or failure to exercise ordinary
    care or limit the measure of damages for the lack or failure.
    
    Id. § 4.103(a).
    The official comments explain that Section 4.103 “confers blanket
    power to vary all provisions of the Article by agreements of the ordinary kind.” 
    Id. § 4.103
    cmt. 2. “The agreement may be direct, as between the owner and the
    depositary bank; or indirect, as in the case in which the owner authorizes a
    particular type of procedure and any bank in the collection chain acts pursuant to
    such authorization.” 
    Id. C. Analysis
    Cadence argues that the trial court erred in denying its motion for summary
    judgment because the evidence proves as a matter of law that Elizondo is liable for
    breach of warranty under the UCC and breach of the parties’ Deposit Agreement.
    15
    Cadence contends that, by depositing a counterfeit check into his bank account,
    Elizondo breached his warranties under Section 4.207 that he was “entitled to
    enforce” the check and that “all signatures” on the check were “authentic and
    authorized.” 
    Id. § 4.207(a)(1),
    (2). And because Cadence took the check “in good
    faith,” Cadence was entitled under Section 4.207(c) to recover as damages the
    amount of the overdraft plus expenses. 
    Id. § 4.207(c)
    (warrantee who takes item in
    good faith may recover as damages amount equal to loss suffered from breach plus
    expenses).
    Cadence contends that it was also entitled to charge back the provisional
    credit to Elizondo’s account and to obtain a refund in the amount of the counterfeit
    check under Sections 4.201 and 4.214 of UCC and Article E, Sections 1, 2, and 14
    of Deposit Agreement. 
    Id. § 4.201(a)
    (establishing that Cadence received check as
    Elizondo’s agent and that settlement for check was provisional); 
    id. § 4.214(a)
    (establishing bank’s right to charge back provisional settlement for dishonored
    check). Cadence further contends that Elizondo’s common law defenses are
    preempted by the various applicable provisions of the UCC, which are
    supplemented by the Deposit Agreement but otherwise dispositive in this case and
    provide a clear allocation of responsibility. Thus, Cadence concludes, the trial
    court erred in denying its motion for summary judgment on its claims for breach of
    warranty and breach of contract.
    16
    Elizondo does not dispute that he breached the transfer warranties of Section
    4.207. Nor does he dispute that the UCC and Deposit Agreement entitle Cadence
    to charge back provisional settlement funds credited to an account for a check that
    is deposited but later dishonored by the drawee. Elizondo disagrees, however, with
    Cadence’s contention that his breaches caused Cadence’s alleged damages. He
    likewise disagrees that Cadence was entitled to recover the overdraft resulting from
    the chargeback in this case. According to Elizondo, Cadence’s alleged damages
    were caused by Cadence itself.
    After he breached his Section 4.207 warranties by depositing the counterfeit
    check, Elizondo entered into a subsequent agreement with Cadence—an agreement
    to wire transfer funds from Elizondo’s account to an international third-party
    account. And, as a material term of that agreement, Cadence had a duty to transfer
    the funds from a “verified collected balance”—i.e., from funds that had actually
    been collected and were not merely provisional. Cadence breached this duty by
    wire-transferring funds without verifying whether the funds came from a collected
    balance. Had Cadence complied with the agreement, Elizondo argues, it would
    have verified that Elizondo lacked sufficient funds to complete the wire transfer
    and would not have completed the wire transfer with provisional funds from a
    check that had not been paid. Then, once Chase dishonored the check, Cadence
    would have charged back the provisional credit, resulting in no loss to Cadence.
    17
    Thus, Elizondo concludes, Cadence’s subsequent breach of the wire transfer
    agreement entitled him to offset the chargeback by the amount of the overdraft.
    Cadence responds that Elizondo’s defensive theory—i.e., Elizondo’s theory
    that Cadence’s failure to transfer the funds from a “verified collected balance”
    entitles Elizondo to an offset—is preempted by the UCC. Cadence further responds
    that the wire transfer request form is not a valid, enforceable contract and that,
    even if it is, it did not require Cadence to transfer funds from a “verified collected
    balance”—at least not as Elizondo construes the term.
    1.     The UCC does not preempt Elizondo’s right to an offset based on
    Cadence’s breach of the wire transfer agreement
    We begin by considering whether the UCC preempts Elizondo’s affirmative
    defense of the right to an offset. See Lone Starr Multi-Theatres, Ltd. v. Max
    Interests, Ltd., 
    365 S.W.3d 688
    , 704 (Tex. App.—Houston [1st Dist.] 2011, no
    pet.) (right to offset is affirmative defense); see also TEX. R. CIV. P. 94. Elizondo
    argues that, although Cadence has the right to charge back his account, Cadence’s
    right to recover the overdrawn funds is offset by Cadence’s breach of the wire
    transfer agreement, which was the cause of the overdraft. Cadence responds that
    Elizondo’s affirmative defense is preempted by the UCC because the UCC
    expressly permits Cadence to charge back Elizondo’s account and thus recover the
    overdraft.
    18
    As discussed above, the common law supplements, but does not supplant,
    the UCC’s provisions. TEX. BUS. & COM. CODE § 1.103 & cmt 2; Contractors
    
    Source, 462 S.W.3d at 138
    (common law principles complement UCC). Unless a
    specific provision of the UCC provides otherwise, if a common law defense
    conflicts with the UCC’s purpose or text, the UCC preempts that defense. TEX.
    BUS. & COM. CODE § 1.103 cmt 2.
    Thus, for example, various courts have held that the UCC preempts common
    law defenses to a bank’s right to charge back provisional settlement funds. These
    courts reason that, because the UCC establishes when the right may be exercised
    and when the right terminates, it displaces common law defenses to a bank
    exercising the right, including defenses based on the bank’s alleged fraud or
    negligence. See, e.g., Am. Dream Team, Inc. v. Citizens State Bank, 
    481 S.W.3d 725
    , 732 (Tex. App.—Tyler 2015, pet. denied) (holding that depositor’s claim that
    chargeback breached deposit agreement was preempted by UCC); Avanta Fed.
    Credit Union v. Shupak, 
    223 P.3d 863
    , 871 (Mont. 2009) (holding that credit
    union’s statutory charge back rights were not subject to equitable estoppel); Valley
    Bank of Ronan v. Hughes, 
    147 P.3d 185
    , 191 (Mont. 2006) (holding that
    customer’s common law claims relating to bank’s processing of check, including
    bank’s exercising its chargeback rights, were preempted by UCC).
    19
    But the UCC does not necessarily preempt common law defenses to a bank’s
    right to recover an overdraft caused by a statutory chargeback of provisional
    settlement funds. For example, if a customer spends provisional funds based on the
    bank’s misrepresentation regarding the status of the check settlement process, and
    the bank then charges back those funds, thereby causing an overdraft, the customer
    may assert common law defenses to the bank’s right to recover the overdraft based
    on the bank’s misrepresentation. See 
    Shupak, 223 P.3d at 871
    –73 (holding that
    bank was not estopped from exercising right of chargeback but was liable for
    negligent misrepresentation that funds from cashier’s check were “secure” and
    could be drawn upon); 
    Hughes, 147 P.3d at 192
    (holding that, although bank had
    right to charge back provisional credit for counterfeit check, customer could
    “obtain a judgment to compensate him for the charge-back debt” when bank
    employees made misrepresentations regarding status of check); see Holcomb v.
    Wells Fargo Bank, N.A., 
    66 Cal. Rptr. 3d 142
    , 148 (Cal. Ct. App. 2007) (holding
    that, even though California UCC furnished bank with “absolute right” to charge
    back check upon drawee’s dishonor, it did not shield bank from “damages due to
    its branch manager’s alleged negligent misrepresentations regarding the check’s
    status”).
    Although the UCC specifies duties and responsibilities for a bank in the
    actual check processing procedure, it is silent about the bank’s communications
    20
    with the customer about that procedure. Am. Dream 
    Team, 481 S.W.3d at 736
    .
    Because such communications are not addressed with specificity by the UCC,
    common law principles apply under these circumstances. 
    Id. (holding that
    trial
    court erred in granting summary judgment on bank’s preemption defense asserted
    against depositor’s fraud claim arising out of statements made by bank tellers
    during check settlement process); see 
    Hughes, 147 P.3d at 193
    (“[I]n certain
    circumstances, common law and equitable principles may supplement the UCC
    where the bank—though not violating its UCC-defined duty of ordinary care with
    respect to processing checks—breaches a duty to its depositor by misrepresenting
    the status of the check settlement process.”).
    As one court explains, preempting common law defenses to a bank’s right to
    charge back a provisional settlement, while permitting certain common law
    defenses to a bank’s right to recover a resulting overdraft, “preserves the UCC’s
    carefully drawn balance between ‘certainty and predictability in commercial
    transactions,’ and the comparative fault principles taken from tort law.” 
    Shupak, 223 P.3d at 871
    (quoting Call v. Ellenville Nat’l Bank, 
    774 N.Y.S.2d 76
    , 78 (N.Y.
    App. Div. 2004)). The distinction, moreover, “logically addresses the actual harm
    to the parties”: “Rather than estopping the bank from charging back the entire
    provisional settlement, an arguably arbitrary measure of damages, the customer
    21
    may sue [to] recover the actual harm caused by the bank.” 
    Shupak, 223 P.3d at 871
    .
    Here, Elizondo has not asserted a common law defense to Cadence’s
    statutory right to chargeback the provisional settlement funds. Nor does his defense
    arise from the manner in which Cadence processed the check. Rather, it arises from
    Cadence’s representation—memorialized as a material term of the wire transfer
    agreement—that it would transfer the funds from a “verified collected balance.”
    Because the UCC does not address such representations with specificity,
    Elizondo’s defense is analogous to common law defenses based on a bank’s
    representations regarding the status of the check settlement process. Moreover,
    Elizondo’s defense logically addresses the actual harm he alleged suffered. See 
    id. We hold
    that the UCC does not preempt Elizondo’s affirmative defense of the right
    to an offset based on Cadence’s breach of the subsequent wire transfer agreement.
    2.    Elizondo and Cadence entered into a valid and enforceable wire
    transfer agreement.
    We now turn to whether the parties entered into a valid, enforceable
    agreement to wire transfer funds from Elizondo’s account to a third-party account
    overseas. “The elements of a valid contract are (1) an offer, (2) an acceptance, (3) a
    meeting of the minds, (4) each party’s consent to the terms, and (5) execution and
    delivery of the contract with the intent that it be mutual and binding.” Savoy v.
    22
    Nat’l Collegiate Student Loan Tr. 2005-3, 
    557 S.W.3d 825
    , 835 (Tex. App.—
    Houston [1st Dist.] 2018, no pet.).
    Here, the undisputed evidence shows that Elizondo informed Oh that he
    needed to wire transfer funds from his Cadence account to a third-party account in
    Japan and provided Oh with the information necessary to complete the transfer.
    Oh responded by preparing a wire transfer request form and emailing it to
    Elizondo for signature. The top half of the form consisted of fields filled in with
    the information that Elizondo had provided Oh. The top half also included a box
    for Elizondo’s signature and a declaration that Elizondo understood that Cadence
    makes no guarantees concerning the delivery of international wires; that he would
    be responsible for tracer fees if a problem arose or if the funds were returned; and
    that the transfer could take up to 10 business days. The bottom half of the form
    included Cadence’s fee for the wire transfer ($55) and blank fields to be filled in
    by Cadence employees after Elizondo had signed and submitted the form. These
    blanks included a field for the amount of the “collected balance” from which the
    wire transfer would be made and a field for the name of the “employee who
    verified [the] collected balance.” The bottom half of the form stated that these two
    blank fields had to be filled in by a Cadence employee. The bottom half also
    included a signature box for the Cadence officer who approved the wire transfer
    and instructed the officer as follows:
    23
    Before signing off, be sure you “know your customer” and have
    verified the collected balance and documented any exception
    approvals.
    Elizondo reviewed the form, signed it, and emailed it back to Oh. Oh then
    filled out and signed the two “collected balance” fields, writing that the “collected
    balance” was $497,643.89. Another Cadence employee, S. Baker, filled out several
    other fields and wrote in the margins of the form that $497,643.89 was Elizondo’s
    “available balance.” And Assistant Branch Manager Y. Villatoro signed the form
    as the approving officer. After these Cadence employees filled out the remainder of
    the form, Cadence wire transferred funds from Elizondo’s account to the third-
    party account in Japan.
    This evidence shows that the parties entered into a valid and enforceable
    agreement. By signing the form and returning it to Cadence, Elizondo made an
    offer—an offer to pay Cadence $55 to wire transfer “verified collected” funds from
    his IOLTA account to a third-party account in Japan. By accepting, completing,
    and signing the form, Cadence accepted Elizondo’s offer. The parties’ course of
    conduct likewise reflects a meeting of the minds, each party’s consent to the terms,
    and execution and delivery of the contract with the intent that it be mutual and
    binding. We hold that the parties entered into a valid, enforceable agreement to
    wire transfer funds from Elizondo’s account to a third-party account in Japan and
    that the terms of that agreement are set forth in the wire transfer request form.
    24
    3.    The agreement required Cadence to transfer funds from a
    “verified collected balance.”
    Having determined that the parties entered into a valid, enforceable wire
    transfer agreement, we now consider whether that agreement required Cadence to
    transfer the funds from a “verified collected balance.” Cadence argues that it was
    not required, as a material term of the agreement, to transfer the funds from a
    collected balance because the fields on the bottom half of the form, including the
    fields instructing Cadence to verify the collected balance, were not filled in when
    Elizondo signed and submitted the form. We disagree.
    Not all the fields on the bottom half of the form were incomplete when
    Elizondo signed and submitted the form. Importantly, the field for Cadence’s fee—
    which was on the same row as the collected balance fields—was completed and
    stated that the fee for the wire transfer would be $55. Because Cadence’s fee was a
    material term of the agreement, the field’s placement in the bottom half of the form
    next to the collected balance fields indicates that the collected balanced fields
    constitute material terms as well. Moreover, the form did not state that the bottom
    half was for Cadence’s use only or otherwise indicate that the bottom half did not
    constitute part of the agreement. And form contracts are routinely executed in this
    manner—with one party signing and submitting a document with various fields left
    incomplete and to be filled by the other party. When Elizondo submitted the form,
    he knew the bottom would be completed by Cadence, as the form expressly states
    25
    that the bottom half fields “must be filled in.” We therefore reject Cadence’s
    argument that the collected balance fields do not form part of the agreement by
    virtue of their location on the bottom half of the form and the time at which they
    were completed.
    Cadence further argues that, even if the agreement required Cadence to
    transfer the funds from a “collected balance,” that term does not bear the meaning
    that Elizondo ascribes to it. Thus, we must construe the term “collected balance.”
    We construe contract terms according to their plain, common, or generally
    accepted meanings unless the contract shows that the parties used words in a
    technical or different sense. Plains Expl. & Prod. Co. v. Torch Energy Advisors
    Inc., 
    473 S.W.3d 296
    , 305 (Tex. 2015); Valence Operating Co. v. Dorsett, 
    164 S.W.3d 656
    , 662 (Tex. 2005). Here, both sides agree that the term “collected
    balance” is an industry term. To determine the meaning of an industry term, a court
    may refer to extrinsic evidence, such as industry dictionaries, statutory definitions,
    or expert testimony. Mescalero Energy, Inc. v. Underwriters Indem. Gen. Agency,
    Inc., 
    56 S.W.3d 313
    , 323 (Tex. App.—Houston [1st Dist.] 2001, pet. denied). In
    this case, Elizondo and Cadence offer the deposition testimony of their respective
    witnesses to support their proposed alternative constructions of “collected
    balance.”
    26
    Specifically, Elizondo offers the testimony of his expert witness, Dr.
    Kenneth Lehrer, a registered investor advisor who has served as chairman of four
    banks. In his deposition, Lehrer testified that a “collected balance” is an industry
    term that means a “balance minus deposited checks in the process of collection,
    i.e., minus checks that have not been actually paid by the paying bank.” Lehrer
    explained that the definition of collected balance is “banking 101: Either you got
    the money or you don’t.”
    Cadence offers the testimony of its corporate representative and branch
    administration manager, J. Scott. In her deposition, Scott testified that Cadence has
    its own, internal definition of “collected balance.” And under that internal
    definition, Scott testified, “collected balance” means “the end-of-day ledger
    balance less any debits plus any credits from the previous day,” not including
    credits subject to “holds.” Thus, Scott explained, under Cadence’s internal
    definition, a “collected balance” does not “necessarily” consist of funds that have
    “actually” been “received” and can include provisional credit for uncollected
    checks.
    Cadence also offered the testimony of its expert witness, Richard McElroy,
    Jr. In his deposition, McElroy testified that every bank has its “own definition of
    collected balance” based on the bank’s assumption of when funds for deposited
    items are collected. McElroy testified that a bank cannot determine on a case-by-
    27
    case basis when payment has been received for each deposited item and that a bank
    therefore determines a customer’s collected balance based on the bank’s
    assumption of when payment for each deposited item is most likely to be received.
    The bank’s assumption, in turn, is based on the bank’s own “internal calculations
    and formulas” and has “has no connection with reality”—i.e., no connection with
    when the funds are actually received.
    Although neither party has offered any other extrinsic evidence, such as an
    industry dictionary or statutory definition, to support their proposed constructions
    of “collected balance,” through our own research, we have found authority
    supporting both constructions.3
    3
    Compare In re Cannon, 
    237 F.3d 716
    , 720 n.5 (6th Cir. 2001)
    (“The collected balance refers to the balance of collected debits and credits; the
    ledger balance is the balance of all debits and credits, both collected and
    uncollected. Thus, when a bank grants a provisional credit it shows up on the
    ledger balance, but not the collected balance.”), and 12 C.F.R. §§ 707.1–.11,
    Appendix C to Part 707—Official Staff Interpretations, Bk. Compl. Gd. 6262671
    (“Collected balance means the record of balance in a member’s account reflecting
    collected funds, that is, cash or checks deposited in the credit union which have
    been presented for payment and for which payment has actually been received.”),
    with Frost Nat’l Bank v. Parker, No. 95-2150, 
    1999 WL 33438078
    , at *2 (C.D. Ill.
    Feb. 26, 1999), aff’d sub nom. Frost Nat. Bank v. Midwest Autohaus, Inc., 
    241 F.3d 862
    (7th Cir. 2001) (“The collected balance is the result of the computer’s
    estimate of how long it will take to collect [deposited] items through the banking
    system, usually between one and five days.”); see also FRB Adopts Truth in
    Savings Regulations, Fed. Bank. L. Rep. P 89134, 
    1992 WL 12914346
    (Federal
    Reserve Board of Governors observing that “the term ‘collected balance’ does not
    have a uniform meaning within the financial services industry”).
    28
    However, we are convinced that, under these circumstances, the construction
    proposed by Elizondo reflects the true intent of the parties as expressed in the
    instrument. Quality Infusion Care, Inc. v. Health Care Serv. Corp., 
    224 S.W.3d 369
    , 379 (Tex. App.—Houston [1st Dist.] 2006, no pet.) (“In construing a written
    contract, our primary concern is to ascertain the true intent of the parties as
    expressed in the instrument.”). That is largely because Elizondo’s proposed
    construction is the only one that harmonizes and gives effect to the provisions of
    both the wire transfer agreement and the underlying Deposit Agreement. See 
    id. (“We examine
    the entire writing in an effort to harmonize and give effect to all of
    its provisions so that none will be rendered meaningless.”).
    The Deposit Agreement does not define “collected balance.” It does,
    however, define “available balance” and “posted balance”:
    Available Balance—The balance of funds in [the customer’s] account
    that is available for immediate withdrawal. Unlike the Posted Balance,
    the Available Balance reflects any holds placed on [the] account . . . .
    Posted Balance—The balance of funds in [the customer’s] account
    based solely on items that have been posted as credits or debits to
    [the] account. Unlike the Available Balance, the Posted Balance does
    not reflect any holds placed on [the] account.
    This indicates that the term “collected balance” must mean something
    different than these two defined terms. But as Elizondo points out repeatedly in his
    brief, Cadence uses “collected balance” and “available balance” interchangeably.
    29
    Cadence has not attempted to rebut this point. In fact, Cadence appears to agree. In
    its reply brief, Cadence states (with emphasis added by us):
    Collected balance in the computer system represents the end-of-day
    ledger balance, minus any debits, and plus any credits from the
    previous day. This collected balance can include a provisional credit
    for a check when holds have been removed regardless whether the
    check has been finally paid. Even the version of the form that
    Elizondo relies on specifically states: “Ava. Bal: 497,643.80.”
    Thus, were we to adopt Cadence’s proposed construction, “collected
    balance” and “available balance” would mean the same thing: the customer’s
    ledger balance, less any debits, plus any credit not subject to holds. But this would
    run afoul of various contextual canons, including the presumption of consistent
    usage, according to which a material variation in terms suggests a variation in
    meaning;4 and the rule against surplusage, according to which a term should not be
    given an interpretation that causes it to duplicate another term or to have no
    consequence.5
    Moreover, Cadence never disclosed its internal definition of “collected
    balance” to Elizondo. Indeed, in its brief, Cadence emphasizes that it construes
    “collected balance” according to an “internal definition” that is not disclosed to its
    4
    See In re CVR Energy, Inc., 
    500 S.W.3d 67
    , 77 (Tex. App.—Houston [1st Dist.]
    2016, no pet.); Horseshoe Bay Resort, Ltd. v. CRVI CDP Portfolio, LLC, 
    415 S.W.3d 370
    , 384 & n.7 (Tex. App.—Eastland 2013, no pet.).
    5
    See Bishop v. Owens, No. 01-13-00678-CV, 
    2014 WL 4260520
    , at *8 (Tex.
    App.—Houston [1st Dist.] Aug. 28, 2014, no pet.) (mem. op.).
    30
    customers. But Cadence’s failure to disclose its internal definition to Elizondo only
    underscores that Elizondo had no reason to construe the term according to that
    definition.
    When a bank uses a form contract to facilitate a transaction with a customer,
    and the contract uses a term with various acceptable meanings within the industry,
    the bank cannot construe that term according to an internal, undisclosed definition
    that has the same meaning as another term defined in a separate document
    governing the relationship between the parties. Here, Cadence presented no
    evidence that its internal definition of “collected balance” was made available to
    Elizondo or that Elizondo would otherwise have reason to construe the term
    according to this definition. To the contrary, Cadence’s expert affirmatively
    testified that Cadence had no duty and no reason to do so.
    We reject Cadence’s contention that the term should be construed according
    to Cadence’s internal, undisclosed definition and instead construe the term
    according to the definition proposed by Elizondo. Thus, the term “collected
    balance,” as used in the wire transfer request form, means the balance of funds that
    have actually been collected and therefore excludes funds for unpaid checks and
    other items in the process of collection.
    31
    4.    Cadence caused the overdraft by breaching the agreement.
    Elizondo and Cadence entered into a valid, enforceable agreement to wire
    transfer funds from Elizondo’s IOLTA account to a third-party account overseas.
    The agreement required Cadence to transfer the funds from a verified collected
    balance—i.e., from a balance consisting of funds from checks for which payment
    had actually been received from the paying banks. Cadence failed to do so—it
    made the transfer using the provisional settlement funds credited to Elizondo’s
    account for the counterfeit check before payment for the check had actually been
    received from the paying bank. Thus, Cadence breached the parties’ agreement.
    Had Cadence not breached the agreement, the chargeback made by Cadence
    to Elizondo’s account would not have resulted in an overdraft. Instead, Cadence
    would have verified that Elizondo lacked sufficient funds to complete the wire
    transfer and would not have completed the wire transfer with provisional
    settlement funds from the unpaid check. Then, once Chase dishonored the check,
    Cadence would have charged-back the provisional credit, resulting in no loss to
    Cadence.
    Cadence nevertheless contends that Elizondo is not entitled to an offset.
    Cadence argues that it is irrelevant whether the funds were transferred from a
    “collected balance” because a drawee bank may dishonor a check for up to three
    years. So even if Chase had initially paid the check—and Cadence had thus
    32
    transferred funds from a collected balance—Chase would have eventually
    discovered that the check was counterfeit and revoked the payment, and Cadence
    would have then been entitled to chargeback Elizondo’s account and recover the
    overdraft. We disagree.
    First, case law across various jurisdictions, including Texas, consistently
    recognizes that a customer may assert a bank’s subsequent misrepresentations
    regarding the status of the check settlement process as a defense to a bank’s right
    to recover an overdraft caused by a chargeback. See, e.g., Am. Dream 
    Team, 481 S.W.3d at 736
    ; 
    Shupak, 223 P.3d at 873
    ; 
    Holcomb, 66 Cal. Rptr. 3d at 148
    .
    Second, whether the funds were transferred from a “collected balance” is
    relevant. Even though a drawee bank may dishonor a check for up to three years, a
    customer of the collecting bank might reasonably insist that the check be paid
    before transferring funds from the check because the drawee’s initial payment
    would at least indicate that the check—and the funds from it—were good. Thus,
    Elizondo could reasonably insist that funds be transferred from a collected
    balance—despite Chase’s right to revoke the settlement for up to three years—
    because Chase’s initial payment of the check would indicate (though not
    conclusively prove) that the check was good.
    33
    We hold that Cadence’s breach of the wire transfer agreement entitled
    Elizondo to offset Cadence’s chargeback by the amount of the overdrawn funds as
    a matter of law.
    *     *     *
    In sum, Elizondo breached the UCC and the parties’ Deposit Agreement by
    depositing the counterfeit check into his IOLTA bank account. Elizondo and
    Cadence then entered into a valid and enforceable agreement to wire transfer funds
    from Elizondo’s account. The agreement required Cadence to wire transfer the
    funds from a “verified collected balance.” Cadence breached the agreement by
    making the transfer using the provisional settlement funds credited to Elizondo’s
    account for the unpaid, counterfeit check. Had Cadence not breached the
    agreement, the chargeback made by Cadence to Elizondo’s account would not
    have resulted in an overdraft. Thus, although Cadence had the right under the UCC
    and the Deposit Agreement to charge back the provisional settlement funds,
    Elizondo was entitled to offset the chargeback by the amount of the overdrawn
    funds, thereby negating Cadence’s alleged damages. We hold that the trial court
    did not err in granting Elizondo’s motion for summary judgment. Accordingly, we
    overrule Cadence’s two issues.
    34
    Conclusion
    We affirm the trial court’s judgment.
    Laura Carter Higley
    Justice
    Panel consists of Justices Keyes, Higley, and Landau.
    Justice Keyes, dissenting.
    35