Craig A. Washington v. Commission for Lawyer Discipline ( 2015 )


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  •                                                                                        ACCEPTED
    03-15-00083-CV
    7526153
    THIRD COURT OF APPEALS
    AUSTIN, TEXAS
    10/23/2015 6:01:49 PM
    JEFFREY D. KYLE
    CLERK
    No. 03-15-00083-CV
    _______________
    FILED IN
    3rd COURT OF APPEALS
    In the Court of Appeals                 AUSTIN, TEXAS
    Third District of Texas            10/23/2015 6:01:49 PM
    JEFFREY D. KYLE
    Austin, Texas                           Clerk
    _______________
    CRAIG A. WASHINGTON,
    APPELLANT
    V.
    COMMISSION FOR LAWYER DISCIPLINE,
    APPELLEE
    _______________
    Appealed from the 335th District Court
    Of Bastrop County, Texas
    Honorable George Gallagher, Judge Presiding
    _______________
    BRIEF OF APPELLEE
    COMMISSION FOR LAWYER DISCIPLINE
    (ORAL ARGUMENT REQUESTED)
    _______________
    LINDA A. ACEVEDO                           CYNTHIA CANFIELD HAMILTON
    CHIEF DISCIPLINARY COUNSEL                 SENIOR APPELLATE COUNSEL
    LAURA BAYOUTH POPPS                        OFFICE OF THE CHIEF DISCIPLINARY
    DEPUTY COUNSEL FOR ADMINISTRATION          COUNSEL
    STATE BAR OF TEXAS
    P.O. BOX 12487
    AUSTIN, TEXAS 78711-2487
    512.427.1350; 1.877.953.5535
    FAX: 512.427.4167
    NAMES OF PARTIES AND COUNSEL
    APPELLANT
    CRAIG A. WASHINGTON
    COUNSEL FOR APPELLANT
    MICHAEL A. STAFFORD
    KATHARINE D. DAVID
    STACY R. OBENHAUS
    JOHN MACVANE
    GARDERE WYNNE SEWELL LLP
    2000 Wells Fargo Plaza
    1000 Louisiana Street
    Houston, Texas 77002
    Telephone: 713.276.5500
    Fax: 713.276.5555
    APPELLEE
    COMMISSION FOR LAWYER DISCIPLINE
    STATE BAR OF TEXAS
    P.O. Box 12487
    Austin, Texas 78711
    COUNSEL FOR APPELLEE
    LINDA A. ACEVEDO
    Chief Disciplinary Counsel
    LAURA BAYOUTH POPPS
    Deputy Counsel for Administration
    CYNTHIA CANFIELD HAMILTON
    Senior Appellate Counsel
    STATE BAR CARD NO. 00790419
    Email: cynthia.hamilton@texasbar.com
    1
    State Bar of Texas
    P.O. Box 12487
    Austin, Texas 78711-2487
    512.427.1350; 1.877.953.5535
    Fax: 512.427.4167
    2
    TABLE OF CONTENTS
    PAGE
    NAMES OF PARTIES AND COUNSEL .............................................................................. 1
    INDEX OF AUTHORITIES...............................................................................................5
    STATEMENT OF THE CASE .........................................................................................10
    STATEMENT OF THE ISSUES .......................................................................................11
    STATEMENT OF FACTS...............................................................................................12
    SUMMARY OF THE ARGUMENT ..................................................................................14
    ARGUMENT AND AUTHORITIES .................................................................................16
    I.      Character evidence could not have overcome Washington’s failure to
    refute the compelling evidence of his misconduct, so the trial court did
    not harmfully err by excluding his character witnesses ................................16
    A.       The Commission presented compelling, unrefuted evidence of
    Washington’s violation of Rule 8.04(a)(3) .........................................17
    B.       Washington could not overcome the Commission’s compelling
    evidence of his misconduct simply by offering evidence
    regarding his reputation in the community .........................................23
    C.       TRE 608(a) is not relevant to this appeal because Washington
    did not rely on it in the trial court and because the Commission
    did not launch the type of character attack that opens the door to
    the admission of character evidence under 608(a) ..............................26
    II.     Washington was not entitled to a new trial based on the jury’s receipt
    of unadmitted evidence because he cannot show that the jury’s verdict
    probably resulted directly from the unadmitted evidence .............................28
    III.    Washington’s complaints regarding the jury charge are without merit
    because the charge properly tracked the language of the disciplinary
    rules and Washington failed to preserve his charge complaints ................... 31
    3
    IV.      The “cumulative error” doctrine is irrelevant because the jury’s
    verdict is based on compelling evidence of Washington’s misconduct
    rather than on error by the trial court.............................................................33
    V.       The trial court did not abuse its broad sanctions discretion ..........................34
    A.        It is well settled that the trial court, not the jury, determines the
    appropriate sanction(s) for attorney misconduct .................................34
    B.        The sanctions in this case are not excessive in light of the
    seriousness of Washington’s misconduct and the egregious
    harm to his clients................................................................................37
    PRAYER .....................................................................................................................39
    CERTIFICATES OF COMPLIANCE AND SERVICE ..........................................................40
    APPENDIX..................................................................................................................42
    4
    INDEX OF AUTHORITIES
    CASES                                                                                               PAGE
    Bellino v. Commission for Lawyer Discipline,
    
    124 S.W.3d 380
    (Tex.App.—Dallas 2003, pet denied) ................................31
    Cire v. Cummings,
    
    134 S.W.3d 835
    (Tex. 2004) .........................................................................37
    Collins v. Beste,
    
    840 S.W.2d 788
    (Tex.App.—Fort Worth 1992, writ denied) .......................32
    Continental Cas. Co. v. Davilla,
    
    139 S.W.3d 374
    (Tex.App.—Fort Worth 2004, pet. denied) ........................37
    Country Village Homes, Inc. v. Patterson, 
    236 S.W.3d 413
    (Tex.App.
    —Houston [1st Dist.] 2007, pet. granted, judgm’t vacated w.r.m.) ............... 29
    Davis v. Tex. Dep’t of Family and Protective Services,
    
    2012 WL 512674
    (Tex.App.—Austin 2012, no pet.) (mem. op.) ................. 17
    Dudley v. Humana Hospital Corp.,
    
    817 S.W.2d 124
    (Tex.App.—Houston [14th Dist.] 1991, no writ) ................ 16
    Estate of Finney,
    
    424 S.W.3d 608
    (Tex.App.—Dallas 2013, no pet.) ......................................16
    Hanners v. State Bar of Tex.,
    
    860 S.W.2d 903
    (Tex.App.—Dallas 1993, writ dism’d) ..............................36
    In re Caballero,
    
    441 S.W.3d 562
    (Tex.App.—El Paso 2013, orig. proceeding) .....................35
    Jaster v. Comet II Constr.,
    
    438 S.W.3d 556
    , 562-63 (Tex. 2014) ............................................................35
    McIntyre v. Comm’n for Lawyer Discipline,
    
    247 S.W.3d 434
    (Tex.App.—Dallas 2008, pet. denied) .........................31, 33
    5
    Michael v. State,
    
    235 S.W.3d 723
    (Tex. Crim. App. 2007) ......................................................26
    Mid-South Bottling Co. v. Cigainero,
    
    799 S.W.2d 385
    (Tex.App.—Texarkana 1990, writ denied) ........................29
    Olsen v. Comm’n for Lawyer Discipline,
    
    347 S.W.3d 876
    (Tex.App.—Dallas 2011, pet. denied) .........................37, 38
    Owens-Corning Fiberglass Corp. v. Malone,
    
    972 S.W.2d 35
    (Tex. 1998) ...........................................................................16
    Rhey v. Redic,
    
    408 S.W.3d 440
    (Tex.App.—El Paso 2013, no pet.) ....................................34
    Sears, Roebuck & Co. v. Abell,
    
    157 S.W.3d 886
    (Tex.App.—El Paso 2005, pet. denied)..............................32
    State Bar of Tex. v. Kilpatrick,
    
    874 S.W.2d 656
    (Tex. 1994) .............................................................34, 37, 38
    State v. O’Dowd,
    
    312 S.W.2d 217
    (Tex. 1958) ................................................................... 34-35
    Tex. Dep’t of Transp. v. Able,
    
    35 S.W.3d 608
    (Tex. 2000) .....................................................................16, 17
    University of Tex. at Austin v. Hinton,
    
    822 S.W.2d 197
    (Tex.App.—Austin 1991, no writ) .....................................33
    6
    STATUTES AND RULES                                                                                               PAGE
    TEX. DISCIPLINARY RULES PROF’L CONDUCT R. 1.01(b)(1) ....................................32
    TEX. DISCIPLINARY RULES PROF’L CONDUCT R. 1.01(c) .........................................32
    TEX. DISCIPLINARY RULES PROF’L CONDUCT R. 1.03(a) .........................................32
    TEX. DISCIPLINARY RULES PROF’L CONDUCT R. 1.15(d) .........................................32
    TEX. DISCIPLINARY RULES PROF’L CONDUCT R. 8.04(a)(3).....................................32
    TEX. GOV’T CODE ANN. § 81.077(a) (West 2015) ...................................................35
    TEX. R. APP. P. 44.1(a) .......................................................................................16, 29
    TEX. R. CIV. P. 272 ...................................................................................................32
    TEX. R. CIV. P. 278 ...................................................................................................32
    TEX. RULES DISCIPLINARY P. R. 3.09 .................................................................35, 36
    TEX. RULES DISCIPLINARY P. R. 3.10 .......................................................................37
    SECONDARY MATERIALS                                                                                              PAGE
    BLACK’S LAW DICTIONARY 8 (6th ed. 1990) ............................................................35
    Merriam-Webster Online Dictionary,
    http://merriam-webster.com/dictionary/abrogate (last visited Oct. 22, 2015) ........ 36
    7
    No. 03-15-00083-CV
    _______________
    In the Court of Appeals
    Third District of Texas
    Austin, Texas
    _______________
    CRAIG A. WASHINGTON,
    APPELLANT
    V.
    COMMISSION FOR LAWYER DISCIPLINE,
    APPELLEE
    _______________
    Appealed from the 335th District Court
    Of Bastrop County, Texas
    Honorable George Gallagher, Judge Presiding
    _______________
    BRIEF OF APPELLEE
    COMMISSION FOR LAWYER DISCIPLINE
    _______________
    TO THE HONORABLE COURT OF APPEALS:
    Appellee, the Commission for Lawyer Discipline, submits this brief in
    response to the brief filed by Appellant, Craig A. Washington. For clarity, this
    brief refers to Appellant as “Washington” and Appellee as “the Commission.” It
    designates record references as CR (clerk’s record), RR (reporter’s record), Pet.
    Ex. (Petitioner’s exhibit to reporter’s record) and App. (appendix). References to
    rules refer to the Texas Disciplinary Rules of Professional Conduct unless
    8
    otherwise noted.1 References to Appellant’s brief are designated “Appellant’s Br.”
    followed by the page number.
    1
    Reprinted in TEX. GOV’T CODE ANN., tit. 2, subtit. G. app. A (West 2007).
    9
    STATEMENT OF THE CASE
    Type of Proceeding:     Attorney Discipline
    Petitioner/Appellee:    The Commission for Lawyer Discipline
    Respondent/Appellant:   Craig A. Washington
    Trial Judge:            The Honorable George Gallagher (sitting by assignment
    pursuant to Rule 3.02 of the Texas Rules of Disciplinary
    Procedure)
    Judgment:               Judgment of Partially Probated Suspension
    Violations found:       Rule 1.01(b)(1): In representing a client, a lawyer shall
    not neglect a legal matter entrusted to the lawyer.
    Rule 1.03(a): A lawyer shall keep a client reasonably
    informed about the status of a matter and promptly
    comply with reasonable requests for information.
    Rule 1.15(d): Upon termination of representation, a
    lawyer shall take steps to the extent reasonably
    practicable to protect a client's interests, such as giving
    reasonable notice to the client, allowing time for
    employment of other counsel, surrendering papers and
    property to which the client is entitled and refunding any
    advance payments of fee that has not been earned. The
    lawyer may retain papers relating to the client to the
    extent permitted by other law only if such retention will
    not prejudice the client in the subject matter of the
    representation.
    Rule 8.04(a)(3): A lawyer shall not engage in conduct
    involving dishonesty, fraud, deceit or misrepresentation.
    10
    STATEMENT OF THE ISSUES
    Whether the exclusion of character evidence is harmless in a case
    where the record shows that the verdict did not turn on the excluded
    evidence?
    Whether the presence in the jury room of unadmitted evidence is
    harmless if it is clear that the jury verdict did not result directly from
    the unadmitted evidence?
    Whether an appellant who failed to take the steps necessary to
    preserve charge error is foreclosed from complaining on appeal about
    alleged error in a jury charge?
    Whether a district court determines the appropriate sanctions for
    attorney misconduct following a jury trial in a disciplinary action?
    Whether a reviewing court should affirm disciplinary sanctions that
    are well supported by the evidence of record?
    11
    STATEMENT OF FACTS
    On September 21, 2006, Washington filed a lawsuit on behalf of Michael
    Gobert and N’Dia Henry (Pet. Ex. 5). The lawsuit essentially sought to recover the
    clients’ deceased mother’s home (Pet. Ex 5). The trial court set the lawsuit for trial
    on October 5, 2009, and provided the parties with a docket control order regarding
    the trial date and associated deadlines on May 12, 2009 (Pet. Ex. 9).
    Washington did not appear for the pretrial hearing on October 2, 2009, or the
    trial on October 5, 2009 (Pet. Ex. 10, 17). He also did not seek a continuance of
    the trial date in advance (Pet. Ex. 10, 17). As a result, the trial court dismissed the
    lawsuit for want of prosecution (Pet. Ex. 10, 17). Washington sought to have the
    suit reinstated, but the court denied his motion to reinstate (Pet. Ex. 11, 12, 17).
    The Eighth Court of Appeals affirmed the dismissal of the lawsuit (Pet. Ex.
    17). In its opinion, the Court explained that the history of the case warranted
    dismissal for want of prosecution because (1) the suit had been on file for more
    than three years at the time it was scheduled to go to trial; (2) there was no dispute
    that Washington received notice of the trial setting and the pretrial hearing; (3) the
    docket control order notified Washington that his failure to attend may result in
    dismissal; (4) Washington failed to file any pretrial motions within the established
    deadlines and failed to provide witness and deposition lists, proposed jury
    12
    questions, or a list of exhibits as required by the docket control order; and (5)
    Washington provided no explanation for his omissions (Pet. Ex. 17).
    The Eighth Court of Appeals affirmed the dismissal on October 6, 2010 (Pet.
    Ex. 17).   However, Washington’s clients did not learn of the dismissal until
    October 30, 2012, because he failed to inform them of the dismissal (3 RR 32:24 –
    35:9, 45:22-25; 4 RR 149:7 – 151:17).          In fact, as late as June 26, 2012,
    Washington misrepresented the status of the lawsuit, leading his clients to believe
    that it was still viable on that date (3 RR 32:24 – 35:9, 45:22-25). He also failed to
    provide them with copies of their file upon request (3 RR 43:15-24; 4 RR 143:22 –
    144:4).
    The Commission alleged that Washington’s conduct violated Rules
    1.01(b)(1), 1.03(a), 1.15(d), and 8.04(a)(3) of the Texas Disciplinary Rules of
    Professional Conduct (CR 112-15).         After a jury trial and a verdict in the
    Commission’s favor, the Honorable George Gallagher entered judgment for the
    Commission and imposed sanctions against Washington, including a four-year
    partially probated suspension of his law license (1 Supp. CR 4-11). Following a
    hearing on Washington’s motion for new trial, Judge Gallagher modified the
    original judgment, primarily by reducing the length of the active portion of the
    suspension (CR 319-23).
    13
    SUMMARY OF THE ARGUMENT
    In this appeal, Washington does not attempt to argue that the evidence is
    insufficient to support the judgment. Instead, he picks apart the transcript from his
    jury trial and identifies procedural issues that, he claims, constitute reversible error.
    But none of the issues provides a basis for reversal. Nor is there “cumulative
    error.”
    Much of Washington’s brief focuses on the trial court’s exclusion of his
    character witnesses during the jury phase of the trial. The court admitted character
    evidence during the sanctions phase but sustained the Commission’s objection to
    its admission in the proceedings before the jury.           And though Washington
    insistently urges this Court to reverse the judgment due to the exclusion, it
    provides no basis for reversal. Assuming for the sake of argument that the decision
    to exclude character testimony was erroneous, the error was clearly harmless
    because this case did not turn on character evidence. The Commission presented
    compelling, unrefuted evidence of Washington’s misconduct, and he could not
    overcome that evidence by putting on testimony regarding his reputation in the
    community.
    Similarly, this case did not turn on an exhibit that erroneously found its way
    to the jury room. The exhibit included information regarding a brief administrative
    suspension of Washington’s law license in 1996 due to non-payment of the
    14
    attorney occupation tax and/or related penalties or interest.        In light of the
    compelling evidence of Washington’s misconduct, it would be unreasonable to
    conclude that the jury’s verdict probably resulted directly from the presence of the
    exhibit in the jury room. Thus, it cannot provide a basis for reversal.
    Washington also complains about the jury charge, but he did not take the
    steps necessary to preserve any error in the charge. Not only did he fail to make
    objections on the record to the court’s charge, he also failed to submit written
    instructions in substantially correct form. And most importantly, the jury charge
    properly tracked the language of the disciplinary rules.
    Washington’s arguments regarding sanctions also have no merit. It is well
    established that the trial court, not the jury, determines sanctions in a disciplinary
    action. In this case, the trial court’s sanctions find ample support in the record.
    Washington’s egregious misconduct and the severe consequences to his clients
    justified the court’s decision to impose a one-year active suspension followed by
    three years of probation. His numerous prior disciplinary sanctions also support
    the sanctions decision.
    All in all, the judgment is well supported by the evidence, and Washington
    has not shown reversible error. Therefore, this Court should affirm the judgment
    in all respects.
    15
    ARGUMENT AND AUTHORITIES
    I.    Character evidence could not have overcome Washington’s failure to
    refute the compelling evidence of his misconduct, so the trial court did
    not harmfully err by excluding his character witnesses.
    Washington first argues that the trial court harmfully abused its discretion by
    refusing to admit character evidence that he offered. He argues that the evidence
    should have been admitted under Rules 404(a)(1)(B) and 608(a) of the Texas Rules
    of Evidence.
    A trial court has broad discretion to make evidentiary rulings, and an
    evidentiary ruling must be upheld if there is any legitimate basis for it. Owens-
    Corning Fiberglass Corp. v. Malone, 
    972 S.W.2d 35
    , 43 (Tex. 1998). Before
    reversing a judgment based on the exclusion of evidence, an appellate court must
    determine that the exclusion was erroneous and that it probably caused the
    rendition of an improper judgment. TEX. R. APP. P. 44.1(a); Tex. Dep’t of Transp.
    v. Able, 
    35 S.W.3d 608
    , 617 (Tex. 2000). “Reversible error does not usually occur
    in connection with evidentiary rulings unless the appellant demonstrates the whole
    case turned on the particular evidence excluded or admitted.” Estate of Finney,
    
    424 S.W.3d 608
    , 612-13 (Tex.App.—Dallas 2013, no pet.) (citing Dudley v.
    Humana Hospital Corp., 
    817 S.W.2d 124
    , 126 (Tex.App.—Houston [14th Dist.]
    1991, no writ)). Erroneous “‘exclusion is likely harmless if the evidence was
    cumulative, or if the rest of the evidence was so one-sided that the error likely
    16
    made no difference.’” Davis v. Tex. Dep’t of Family and Protective Services, 
    2012 WL 512674
    (Tex.App.—Austin 2012, no pet.) (mem. op.) (citation omitted). To
    determine harm, the appellate court reviews the entire record. 
    Able, 35 S.W.3d at 617
    .
    A. The Commission presented compelling, unrefuted evidence of
    Washington’s violation of Rule 8.04(a)(3).
    In this case, Washington argues that he offered character testimony in
    response to the Commission’s allegation that he violated Rule 8.04(a)(3), which
    prohibits conduct involving dishonesty, deceit, or misrepresentation.2              The
    Commission alleged that Washington violated the rule by leading his clients to
    believe that their case was still pending long after it had been dismissed for want of
    prosecution.
    As part of its case in chief on the allegation that Washington engaged in
    conduct involving dishonesty, deceit, or misrepresentation, the Commission
    offered testimony from Sherry Carter and Michael Gobert, who were Washington’s
    clients (3 RR 21-100; 4 RR 139-212). Ms. Carter and Mr. Gobert presented
    compelling testimony regarding Washington’s failure to tell them the truth about
    the status of their lawsuit after its dismissal in 2009 for want of prosecution:
    2
    The live disciplinary petition quoted the entirety of Rule 8.04(a)(3), which prohibits
    conduct involving dishonesty, fraud, deceit, or misrepresentation (CR 114). But at trial,
    the Commission pursued a claim that Washington’s conduct involved dishonesty, deceit,
    or misrepresentation (not fraud). As a result, “fraud” was not submitted to the jury (CR
    144).
    17
    Carter testimony (3 RR 32- 35):
    Q:    When did you first discover that the house might be for sale?
    A:      Oh, Lord. I – I had been glancing on the internet one day at work, and
    I think I had put the address in or something. I noticed something flashed
    that there was a picture of the house and it was for sale. But I was real busy
    at work, so I didn’t pay attention to it that much. I just made a mental note
    that I’ll discuss it with Mr. Washington when I see him.
    And so I went over to his office on June 26th, and we visited and
    talked. And I mentioned to him that I thought I had seen a listing for the
    house on the internet, on a website. And I asked him had –
    Q:    Let me ask you just a minute. June 26th, what year was that?
    A:    2012.
    Q:    2012?
    A:    Uh-huh.
    Q:    Go ahead.
    A:     I mentioned – I asked him if he knew where Craig Bush was paying
    the taxes on the house, and what would happen if the house caught on fire,
    were we sure it was protected. And he let me know that his staff was taking
    care of everything, was on top of everything. And that’s what I left the
    office believing.
    But when I returned to work, I checked on the internet again. I
    checked the Montgomery County real estate website, and I noticed the house
    had been sold in March. So I was so shocked, I called his office and let
    them know what I had just found out. And I called my husband and asked
    him to return to my office and pick me up, I needed to go back to Craig
    Washington’s office and show him what I had discovered.
    And so we drove back over there, and I rung the doorbell, and Mr.
    Washington came to the door. And I showed him the copy of the sale of the
    property. And, of course, he told me – well, he – he looked real shocked.
    18
    And he told me that anything can happen. And, I mean, he couldn’t say that
    couldn’t happen, but he wasn’t supposed to be able to sell the house if there
    was some type of hold on it or whatever.
    And then he promised me that he would get in touch with another real
    estate person that would help him with that and he’d get back in touch with
    me.
    Q:    When you say there was some type of hold on the house, did he tell
    you there was a lis pendens on it?
    A:    Yes. Yes.
    Q:    So did you understand what that was?
    A:    Yes. I understood – my understanding was that it couldn’t be sold
    because it was in litigation. And I believed that up to that point.
    Q:    So this was in 2012?
    A:    Yes.
    Q:    And what did he say when you confronted him with the fact that the
    house had been sold?
    A:    Well, he said, well, anything could happen, but he was going to get in
    touch with this other acquaintance that was real knowledgeable in real estate
    and he’d get back in touch with me.
    Q:    Did he ever get back in touch with you?
    A:    No.
    Q:    And that was in June of 2012?
    A:    Yes.
    Contrary to what Washington led Ms. Carter to believe on June 26, 2012, the
    lawsuit was over. It had been dismissed on October 14, 2009 (Pet. Ex. 10);
    19
    Washington’s motion to reinstate had been denied on November 9, 2009 (Pet. Ex.
    12); and his appeal had ended on October 6, 2010, with an affirmance of the
    dismissal (Pet. Ex. 17).
    Nevertheless, Washington led his clients to believe that their case was not
    over.    Mr. Gobert explained that they finally learned the truth long after the
    dismissal of their lawsuit was final when, through an internet search, he found the
    court of appeals’ decision affirming the dismissal:
    Gobert testimony (4 RR 149-50):
    Q:    What is [Petitioner’s Exhibit 7]?
    A:    Looks like an appeal paper.
    Q:    Okay. What’s the date at the bottom of that?
    A:    October 30th, 2012.
    Q:    Okay.
    A:     I think this is – looks like the paper that I found, what I looked up on
    the internet in the Court of Appeals.
    Q:    Okay.
    A:    Yeah. (Reading to himself.) Yeah, this.
    Q:    Okay. Is that the first time that – did you print this out at the time that
    you looked it up?
    A:    Yes. This is when I found out, around this time.
    Q:    Okay.
    20
    A:    2012.
    Q:    So this is a copy of the one you printed out?
    A:    Yes. And showed my grandmother, yes.
    Q:    Okay. And what did you find out when you read this?
    A:    What did I find out?
    Q:    Uh-huh.
    A:     That he did nothing for me or on my case or didn’t show up. Pretrial.
    He didn’t even send a representative. He didn’t do nothing, $10,000 he
    didn’t do nothing. That’s really what this says.
    Q:     Is this the first time you found out that the case – did Mr. Washington
    ever tell you the case had been dismissed?
    A:    Never. I was under the pretense that I still had a case. I was waiting.
    I mean, no.
    That Washington’s clients learned of the final disposition of their case as the
    result of an internet search on October 30, 2012, is telling. The court of appeals
    had affirmed the dismissal of their lawsuit more than two years earlier on October
    6, 2010 (Pet. Ex. 7). Nonetheless, on June 26, 2012, Washington had led them to
    believe that he was still working on the case and it could be salvaged (3 RR 32:24
    – 35:11). It was not until Mr. Gobert confronted him with the information he
    found on the internet that Washington finally admitted the case was lost (4 RR
    150:8 – 151:17).
    21
    Washington offered little to refute the testimony from Ms. Carter and Mr.
    Gobert regarding his misrepresentation of the status of the lawsuit. Washington
    testified after Ms. Carter. Thus, at the time he testified, Ms. Carter’s testimony
    regarding their conversation of June 26, 2012, was on the record, as was her
    testimony that she and Mr. Gobert found out about the final disposition of the
    lawsuit as a result of Mr. Gobert’s internet research (3 RR 35:12 – 40:14, 45:21-
    25). Nonetheless, Washington never denied Ms. Carter’s description of their June
    26th conversation or directly addressed her assertion that he led her to believe the
    lawsuit was still alive. In response to his attorney’s question whether he ever told
    her that “there were no problems with the case, everything was going smoothly,
    even though the case had been dismissed and you appealed it,” Washington was
    evasive:
    A:    There were problems with this case from the beginning. From day
    one there were – and I told her what the problems were.
    Q:   In fact, you would receive calls from not just Ms. Carter and Mr.
    Gobert and Mr. Black and the attorneys but from the entire greater family
    would call regularly to find out, when are we going to get our money?
    A:     Everybody was looking for money. And some of them didn’t have an
    interest, wasn’t going to get a dime anyway, but they would still call. And I
    would talk to them because I’m trying to keep the peace.
    Like Mr. Black and Ms. Randle didn’t need to be fighting. They need
    to be on the same side. You don’t need to have Mr. Black mad at her about
    grandparent’s rights. They need to be – those two children are named in the
    thing. They need to be cooperating towards the greater good, which was to
    try to get the property back, not fighting each other over a storage locker full
    22
    of furniture and things that were emotionally important, but they had nothing
    to do with a $400,000 house. They needed to be on the same side, on the
    same team, and I did my best to juggle them. . . .
    (4 RR 133:6 – 134:6)
    Washington’s focus on supposed difficulties with the family ignored the real
    problems with the lawsuit – his failure to take the steps necessary for the suit to
    have any chance at success and his failure to keep his clients informed so that they
    could make decisions about how to proceed. He also ignored the compelling
    testimony demonstrating that he misrepresented the status of the lawsuit.
    B. Washington could not overcome the Commission’s compelling
    evidence of his misconduct simply by offering evidence regarding his
    reputation in the community.
    Based on the damning testimony against him and the absence of any direct
    response from Washington, the evidence left room for only one conclusion – that
    Washington led his clients to believe that the lawsuit was still alive long after its
    disposition was final. The case was not a he-said-she-said as Washington argues.
    It was a case of convincing testimony on one side with no real rebuttal on the
    other.     Washington could not overcome unrefuted direct evidence of his
    misconduct merely by offering evidence of his reputation. Although he is correct
    that this was essentially a three-witness trial (Appellant’s Br. 28), his assertion
    overlooks the fact that the Commission called all three witnesses. He did not put
    23
    on the testimony of a single witness other than very brief, limited testimony by
    Sonya Heath. 3
    Despite the one-sided nature of the evidence regarding Washington’s
    misrepresentation of the status of the lawsuit, he argues that the admission of his
    character evidence probably would have resulted in a different judgment. His
    argument cannot succeed because character evidence alone could not overcome the
    evidence supporting the jury’s finding that he engaged in conduct involving
    dishonesty, deceit, or misrepresentation. No matter how much character evidence
    the trial court admitted, the record would still be entirely devoid of evidence to
    refute Ms. Randle’s and Mr. Gobert’s testimony. Thus, there would still be the
    legal equivalent of no evidence in his favor on this issue.
    In addition, the nature of the character evidence offered by Washington was
    unremarkable.      Based on the record, the evidence would not have been
    “particularly strong” as Washington claims. Appellant’s Br. 27. It consisted of
    testimony from a lawyer who had been licensed to practice law for five years (4
    RR 218) and had known Washington for 5-7 years (4 RR 223). Four years prior to
    3
    Notably, Ms. Heath both worked in Washington’s law office at the time of the
    representation in question and served as co-counsel with Washington on the appeal of the
    dismissal of his clients’ lawsuit (Pet. Ex. 15; Pet. Ex. 18 (Ex. F)). In fact, Ms. Heath was
    the person who notified the court that Washington would not be present for trial because
    of his conflicting setting (Pet. Ex. 18 (Ex. F)). Thus, it is noteworthy that she did not
    offer more extensive testimony regarding the facts at issue, especially the disputed facts
    regarding notification of the court.
    24
    her testimony (4 RR 226), she had worked for Washington for “a couple” of those
    years (4 RR 224). She testified that she knows hundreds of lawyers and “all” of
    them have good things to say about Washington (4 RR 225). She also testified that
    “most everybody” she knows thinks highly of his integrity, honesty, and veracity
    (4 RR 225).      And she testified that she had little personal knowledge of
    Washington’s dealings with the clients at issue in this disciplinary action (4 RR
    226-27). 4
    The exclusion of Washington’s character evidence, even if erroneous, was
    not harmful. The rest of the evidence regarding Washington’s dishonesty was so
    one-sided that any error likely made no difference. He argues that if his character
    evidence had been presented to the jury, they “almost certainly would have
    credited [his] testimony over that of the complaining witnesses.” Appellant’s Br.
    36. But his assertion overlooks that there was no meaningful testimony for the jury
    to credit in his favor.    He never directly refuted the strong evidence of his
    misconduct. Thus, assuming for the sake of argument that the trial court erred by
    excluding his character evidence evidence, the exclusion cannot provide a basis for
    reversal.
    4
    Upon making his offer of proof regarding the excluded character testimony,
    Washington’s attorney represented to the trial court that his other character witnesses
    would provide substantially similar testimony (4 RR 228:14-19). Thus, Washington
    cannot now argue that the testimony would have been different from Ms. Heath’s
    testimony. Importantly, at that time he did not offer testimony from witnesses like a
    United States Congresswoman or a Texas State Senator as his brief implies.
    25
    C. TRE 608(a) is not relevant to this appeal because Washington did not
    rely on it in the trial court and because the Commission did not
    launch the type of character attack that opens the door to the
    admission of character evidence under 608(a).
    As for his argument regarding TRE 608(a), Washington never made this
    argument to the trial court. Thus, he did not preserve it for appeal. In his brief, he
    claims that he preserved the issue at 4 RR 216: 22-25. However, his attorney’s
    statements at that point in the record do not refer to TRE 608(a) or otherwise
    indicate that he was offering character testimony under TRE 608(a).
    Moreover, TRE 608(a) provides for a witness to be rehabilitated through
    character evidence as to the witness’s truthfulness only if the witness’s general
    character for truthfulness is attacked. Michael v. State, 
    235 S.W.3d 723
    , 726 (Tex.
    Crim. App. 2007). The question is whether the overall tone and tenor of the
    examination of the witness imply that he is a liar. 
    Id. If the
    examination merely
    questions information provided by the witness rather than the witness’s character,
    exclusion is proper because the door is not open to character evidence under TRE
    608(a). 
    Id. The Commission’s
    questions did not attack Washington’s general character
    for truthfulness.   Their point was merely to highlight conflicts between his
    testimony and documentary evidence in order to persuade the jury to rely on the
    more objectively reliable of the two. This is the quintessential point of a trial.
    Each party attempts to put on evidence that conflicts with or calls into question the
    26
    other party’s position. That is how each side proves its case. Each attempts to
    show that the other’s version of events is inaccurate.                 And because the
    Commission’s questions were aimed at the accuracy of information provided to
    Washington by another person (his staff member who supposedly notified the court
    of his conflicting trial settings before the scheduled trial date), characterizing them
    as an attack on his general character for truthfulness would be particularly
    misplaced. The Commission’s questions were nothing more than unremarkable
    attempts to present its evidence to the jury. 5
    In addition, the record excerpts that Washington describes as character
    attacks were aimed at proving that he neglected his clients’ case by failing to take
    the steps he should have taken in pursuit of their lawsuit. See Appellant’s Br. 25-
    26. Thus, they were a necessary part of the Commission’s proof. They were not
    superfluous to the elements the Commission had to prove in order to succeed at
    trial. As such, any incidental reflection on the truth of Washington’s assertions
    was an unavoidable consequence of the Commission’s efforts to put on its case. 6
    5
    For example, the Commission’s questioning the positions that Washington took to
    defend himself and, in the process, stating that he “claimed” or “alleged” that his criminal
    case had precedence cannot fairly be described as a character attack (4 RR 46:22 – 47:2).
    6
    Washington complains about the Commission’s use of his deposition to contradict his
    testimony as an example of how the Commission opened the door to character evidence
    under TRE 608(a). Appellant’s Br. 25. But Washington likewise used Mr. Gobert’s
    deposition to contradict his testimony (4 RR 177:3 – 178:17, 185:2 – 186:5), and the
    Commission obviously could not have offered testimony regarding Mr. Gobert’s
    character for truthfulness under TRE 608(a). Clearly, then, the mere use of a witness’s
    inconsistent deposition testimony does not open the door to character evidence.
    27
    In short, it was the evidence of record regarding Washington’s actions, not
    the absence of character evidence, that proved Washington’s misconduct. The
    substantive evidence was so one-sided that it did not leave room for doubt about
    whether he fulfilled his obligations to his clients. Character evidence simply could
    not have overcome the direct evidence of misconduct or provided a legitimate
    basis for a different verdict.
    The character evidence that Washington wished to offer was ultimately
    presented in its proper context – at the sanctions hearing. But even as impressive
    as the evidence was, it could not overcome the severe hardship that Washington’s
    clients experienced as a result of his egregious misconduct. His actions directly
    resulted in the loss of their cause of action and caused them to suffer serious
    financial and emotional consequences.
    II.   Washington was not entitled to a new trial based on the jury’s receipt of
    unadmitted evidence because he cannot show that the jury’s verdict
    probably resulted directly from the unadmitted evidence.
    Washington next complains about unadmitted evidence that was
    inadvertently taken into the jury room. The evidence in question is a copy of a
    membership record showing that Washington’s law license was briefly suspended
    in 1996 “for non-payment of the Texas Attorney Occupation Tax and/or associated
    penalties or interest” (Pet. Ex. 1). Although the Commission initially offered the
    exhibit, Washington objected and the Commission agreed that submission to the
    28
    jury was unnecessary, whereupon the trial court admitted the exhibit for purposes
    of the record only (3 RR 20:3-23). Apparently neither party took steps to ensure
    that the exhibit was removed from the papers taken to the jury room.
    Washington first raised this issue in his motion for new trial by generally
    complaining that unadmitted evidence had been considered by the jury (CR 253).
    At the hearing on his motion for new trial, he offered the testimony of the
    presiding juror, Melissa Rackel (7 RR 137-57). She testified that the exhibit
    caused a juror to comment that after working in his position for almost 40 years,
    people like Washington “tend to get old and cocky or arrogant, set in their ways,
    and they don’t take care – or they don’t do their job the way they should because
    they’ve been doing it this way for so long” (7 RR 139). She also testified that she
    believed the exhibit had some impact on deliberations (7 RR 139:23-25).
    The question for this Court is whether the presence of the exhibit in the jury
    room probably caused the rendition of an improper verdict. TEX. R. APP. P.
    44.1(a); Country Village Homes, Inc. v. Patterson, 
    236 S.W.3d 413
    (Tex.App.—
    Houston [1st Dist.] 2007, pet. granted, judgm’t vacated w.r.m.); Mid-South Bottling
    Co. v. Cigainero, 
    799 S.W.2d 385
    , 388 (Tex.App.—Texarkana 1990, writ denied).
    Put another way, for the jury’s exposure to the exhibit to constitute reversible error,
    this Court must determine that the jury’s verdict probably resulted directly from
    the presence of the exhibit in the jury room. 
    Id. 29 The
    record in this case does not support a conclusion that the exhibit in
    question probably resulted in the rendition of an improper verdict. As discussed in
    response to Washington’s first issue, the evidence in this case was very one-sided.
    Washington offered the testimony of only a single witness, and her testimony was
    brief and limited to the tolling of the statute of limitations for the causes of action
    of minors (4 RR 218:18 – 221:6).           And in his own testimony (which the
    Commission offered), Washington never directly refuted the evidence proving his
    misconduct. Nor did he offer documentary evidence to refute the evidence against
    him. In such a lopsided case, it is difficult to imagine that the jury would have
    decided in Washington’s favor but for their consideration of a document showing
    that his law license was suspended for fifteen days nearly nineteen years earlier as
    a result of the non-payment of the attorney occupation tax and/or associated
    penalties or interest.
    Moreover, the lack of any rational relationship between the prior
    administrative suspension and the jury issues underscores the harmlessness of the
    jurors’ awareness of the suspension. They were asked (1) whether Washington
    neglected Mr. Gobert’s legal matter, (2) whether he failed to keep Ms. Carter and
    Mr. Gobert reasonably informed, (3) whether he failed to comply with Ms. Carter’s
    and Mr. Gobert’s reasonable requests for information, (4) whether he failed to
    surrender papers to which Mr. Gobert was entitled, and (5) whether he engaged in
    30
    conduct involving dishonesty, deceit, or misrepresentation (CR 137-45).           No
    reasonable juror would conclude that because of a very brief nineteen-year-old
    administrative suspension for non-payment of a tax and/or associated penalties or
    interest, it is more likely that Washington committed these acts.
    The presiding juror’s testimony cannot change the utter lack of significance
    of the information in question. The record simply does not support a conclusion
    that the jury probably would have rendered a different verdict if they had not seen
    Exhibit 1.
    III.   Washington’s complaints regarding the jury charge are without merit
    because the charge properly tracked the language of the disciplinary
    rules and Washington failed to preserve his charge complaints.
    In his next issue, Washington complains about the jury charge. This Court
    reviews a claim of charge error for an abuse of discretion. McIntyre v. Comm’n for
    Lawyer Discipline, 
    247 S.W.3d 434
    , 443 (Tex.App.—Dallas 2008, pet. denied).
    A trial court has broad discretion in submitting jury questions (and even
    more discretion when submitting jury instructions) as long as they fairly place the
    disputed issues before the jury. 
    Id. In a
    case of attorney discipline, the jury charge
    should track the language of the disciplinary rules as closely as possible because
    the disciplinary rules are treated like statutes. Bellino v. Commission for Lawyer
    Discipline, 
    124 S.W.3d 380
    , 385 (Tex.App.—Dallas 2003, pet denied).
    31
    In this case, Washington complains that the trial court did not provide
    adequate instructions to the jury. Appellant’s Br. 42-45. But as required, the jury
    charge closely tracked the language of the disciplinary rules (CR 140-44). See
    TEX. DISCIPLINARY RULES PROF’L CONDUCT R. 1.01(b)(1), 1.01(c), 1.03(a),
    1.15(d), 8.04(a)(3). 7
    In addition, Washington has not shown that he submitted to the trial court
    and the trial court refused any instruction(s) in substantially correct form. “Failure
    to submit a definition or instruction shall not be deemed a ground for reversal of
    the judgment unless a substantially correct definition or instruction has been
    requested in writing and tendered by the party complaining of the judgment.” TEX.
    R. CIV. P. 278. And a party must submit an objection to the jury charge in writing
    or by dictating the objection to the court reporter before the court reads the charge
    to the jury. TEX. R. CIV. P. 272. The failure to comply with these requirements
    waives any error.        Sears, Roebuck & Co. v. Abell, 
    157 S.W.3d 886
    , 891-92
    (Tex.App.—El Paso 2005, pet. denied). In this case, there is no record that
    Washington (1) submitted substantially correct instructions or (2) made objections
    7
    Washington argues that the charge should have asked about factual issues such as
    whether Washington informed his clients about the trial setting, dismissal, and motion to
    reinstate. Appellant’s Br. 43. However, the parties are entitled to have only controlling
    issues submitted to the jury, and the factual issues identified by Washington are mere
    evidentiary issues rather than controlling issues. See Collins v. Beste, 
    840 S.W.2d 788
    ,
    790 (Tex.App.—Fort Worth 1992, writ denied) (explaining that a controlling issue is one
    that requires a factual determination to render judgment in a case).
    32
    to the court’s charge on the record prior to the reading of the charge to the jury.
    Thus, Washington waived his arguments regarding the charge.
    Washington’s arguments also hint at a complaint regarding the
    Commission’s failure to put on expert testimony, but any such complaint is
    misplaced.8 Expert testimony is not required in a disciplinary proceeding against
    an attorney because a disciplinary proceeding is “‘not an attorney malpractice case
    where the standard of care is at issue. Rather, [it] is a disciplinary proceeding
    where the appropriate interpretation of the Rules of Conduct and a factual
    determination of whether [the attorney's] conduct met or violated the Rules is at
    issue.’” 
    McIntyre, 247 S.W.3d at 447
    (citation omitted).
    IV.   The “cumulative error” doctrine is irrelevant because the jury’s verdict
    is based on compelling evidence of Washington’s misconduct rather
    than on error by the trial court.
    The doctrine of cumulative error allows a reviewing court to reverse a
    judgment when the record shows a number of errors, “‘no one instance being
    sufficient to call for a reversal, yet all the instances taken together may do so.’”
    University of Tex. at Austin v. Hinton, 
    822 S.W.2d 197
    , 205 (Tex.App.—Austin
    1991, no writ) (citation omitted). To show cumulative error, the complaining party
    must show that the jury would have rendered a favorable verdict for that party but
    8
    Washington’s questions during the hearing on his motion for new trial hinted at the
    same complaint (7 RR 147:1 – 148:8).
    33
    for the alleged errors. Rhey v. Redic, 
    408 S.W.3d 440
    , 462 (Tex.App.—El Paso
    2013, no pet.).
    In this case, the verdict rests solidly on the evidentiary record. The evidence
    of Washington’s professional misconduct was compelling. The Commission’s
    witnesses testified convincingly that he not only failed to keep them informed
    regarding the status of the lawsuit or provide them with their complete file but also
    affirmatively misled them. And the documentary evidence left no room for doubt
    about his neglect of the case. Washington offered nothing to directly refute the
    compelling evidence presented by the Commission. As such, the record soundly
    contradicts any notion that the jury would have rendered a verdict favorable to
    Washington but for the alleged procedural errors that he has raised on appeal.
    V.    The trial court did not abuse its broad sanctions discretion.
    Washington raises two complaints regarding his sanctions – that the trial
    court erred by denying his request for the jury to impose sanctions and that the
    sanctions are excessive. Neither complaint has merit.
    A. It is well settled that the trial court, not the jury, determines the
    appropriate sanction(s) for attorney misconduct.
    Even in a disciplinary case tried to a jury, “the trial court has broad
    discretion to determine whether an attorney guilty of professional misconduct
    should be reprimanded, suspended, or disbarred.” State Bar of Tex. v. Kilpatrick,
    
    874 S.W.2d 656
    , 659 (Tex. 1994); State v. O’Dowd, 
    312 S.W.2d 217
    , 221 (Tex.
    34
    1958).   “What is unmistakenly clear, and highly significant, is that when a
    respondent attorney elects a jury trial, the jury may only render a verdict on
    whether the attorney has committed acts of misconduct. The jury is not permitted
    to determine sanctions.” In re Caballero, 
    441 S.W.3d 562
    (Tex.App.—El Paso
    2013, orig. proceeding).
    As Washington notes in his brief, the State Bar Act states that the Supreme
    Court may not adopt a rule abrogating the right to a jury trial in a disbarment
    proceeding. TEX. GOV’T CODE ANN. § 81.077(a) (West 2015). The rule that
    delegates sanctions authority to the trial court does not conflict with § 81.077(a)
    because it does not “abrogate” the right to a jury trial.           See TEX. RULES
    DISCIPLINARY P. R. 3.09 (providing that the trial court determines sanctions if a
    jury finds misconduct).
    § 81.077(a) should be construed according to its ordinary meaning, which
    leads to the inevitable conclusion that it does not conflict with Rule 3.09. Jaster v.
    Comet II Constr., 
    438 S.W.3d 556
    , 562-63 (Tex. 2014). To determine a term’s
    ordinary meaning, dictionaries are a good starting point. 
    Id. at 563.
    Black’s Law
    Dictionary defines “abrogate” as “[t]o annul, cancel, revoke, repeal, or destroy; . . .
    to repeal a former law by legislative act, or by usage.” 9             BLACK’S LAW
    DICTIONARY 8 (6th ed. 1990). Merriam-Webster similarly defines “abrogate” as “to
    9
    Black’s also notes that “abrogation” is distinct from “derogation, which implies the
    taking away only some part of a law.” BLACK’S LAW DICTIONARY 8 (6th ed. 1990).
    35
    end or cancel (something) in a formal or official way.” Merriam-Webster Online
    Dictionary, http://merriam-webster.com/dictionary/abrogate (last visited Oct. 22,
    2015).
    Clearly, then, Rule 3.09’s delegation of sanctions authority to the trial court
    does not “abrogate” a respondent attorney’s right to a jury trial because it does not
    annul, cancel, revoke, repeal, or destroy the right. To the contrary, the disciplinary
    rules preserve the right to a jury trial regarding the occurrence of professional
    misconduct.
    Hanners v. State Bar of Tex., 
    860 S.W.2d 903
    (Tex.App.—Dallas 1993, writ
    dism’d), does not support Washington’s position on this issue. It merely provides
    that, pursuant to a prior version of the disciplinary rules, a respondent attorney was
    entitled to a jury trial as provided for by the common law and the rules of civil
    procedure. 
    Id. at 910-11.
    Importantly, the Hanners court specifically noted that it
    “found no provision of the State Bar Rules which disallows a jury under the facts
    of this case.” 
    Id. at 911.
    In the instant case, however, the current disciplinary rules
    explicitly delegate sanctions authority to the trial court.         See TEX. RULES
    DISCIPLINARY P. R. 3.09 (providing that the trial court determines sanctions if a
    jury finds misconduct).
    36
    B. The sanctions in this case are not excessive in light of the seriousness
    of Washington’s misconduct and the egregious harm to his clients.
    Because the trial court has broad discretion to determine the appropriate
    sanction(s) for attorney misconduct, a reviewing court must determine whether the
    trial court acted without reference to guiding rules or principles.                Cire v.
    Cummings, 
    134 S.W.3d 835
    , 838-39 (Tex. 2004); Olsen v. Comm’n for Lawyer
    Discipline, 
    347 S.W.3d 876
    , 888 (Tex.App.—Dallas 2011, pet. denied). As long
    as the record holds some evidence of probative and substantive character to
    support the trial court’s action, no abuse of discretion can be shown. Continental
    Cas. Co. v. Davilla, 
    139 S.W.3d 374
    , 378 (Tex.App.—Fort Worth 2004, pet.
    denied).
    In determining sanctions for attorney misconduct, the trial court is to
    consider the factors set forth in Rule 3.10 of the Texas Rules of Disciplinary
    Procedure.10 Kilpatrick, 
    874 S.W.2d 659
    ; Olsen, 
    347 S.W.3d 889
    . However, the
    court need not find that every factor set forth in Rule 3.10 is implicated before
    imposing even the most severe sanction – disbarment. Olsen, 
    347 S.W.3d 889
    .
    10
    The factors set forth in Rule 3.10 are (1) the nature and degree of the attorney’s
    misconduct, (2) the seriousness of and circumstances surrounding the misconduct, (3) the
    loss or damage to clients, (4) the damage to the profession, (5) the assurance that those
    who seek legal services in the future will be insulated from the type of misconduct found,
    (6) the profit to the attorney, (7) the avoidance of repetition, (8) the deterrent effect on
    others, (9) the maintenance of respect for the legal profession, (10) the conduct of the
    attorney during the course of the disciplinary proceedings, (11) the trial of the case, (12)
    other relevant evidence concerning the attorney’s personal and professional background,
    and (13) the attorney’s disciplinary record. TEX. RULES. DISCIPLINARY P. R. 3.10.
    37
    Moreover, even a single act of misconduct may be sufficient to support severe
    sanctions. Kilpatrick, 
    874 S.W.2d 659
    ; Olsen, 
    347 S.W.3d 889
    .
    In this case, the sanctions fall well short of disbarment. The trial court
    actively suspended Washington’s law license for one year, imposed a three-year
    probation, and ordered Washington to pay the Commission’s attorneys’ fees as an
    ancillary sanction. The nature of the misconduct provides ample justification for
    the sanctions.
    Washington neglected his clients’ lawsuit to such an extent that it was
    dismissed for want of prosecution. And his clients remained unaware of the
    dismissal for more than two years after the court of appeals affirmed it because
    Washington led them to believe that their suit was still pending. In response to
    direct questions from his clients regarding the status of the lawsuit, Washington
    withheld the truth.
    The consequences to Washington’s clients were devastating. Not only did
    they lose their cause of action, which was potentially worth hundreds of thousands
    of dollars, they also suffered a severe emotional blow because of the nature of their
    legal problems and Washington’s callous disregard of their interests. Under the
    circumstances, the sanctions in this case do not reflect any abuse of discretion.
    38
    PRAYER
    Because the evidence provides ample support for the judgment and
    Washington has failed to show reversible error, Appellees respectfully pray that
    this Court affirm the judgment of the trial court in all respects.
    RESPECTFULLY SUBMITTED:
    LINDA A. ACEVEDO
    CHIEF DISCIPLINARY COUNSEL
    LAURA BAYOUTH POPPS
    DEPUTY COUNSEL FOR ADMINISTRATION
    CYNTHIA CANFIELD HAMILTON
    SENIOR APPELLATE COUNSEL
    OFFICE OF THE CHIEF DISCIPLINARY
    COUNSEL
    P.O. BOX 12487
    AUSTIN, TEXAS 78711-2487
    512.427.1350; 1.877.953.5535
    FAX: 512.427.4167
    /s/ Cynthia Canfield Hamilton
    CYNTHIA CANFIELD HAMILTON
    SENIOR APPELLATE COUNSEL
    STATE BAR OF TEXAS
    STATE BAR CARD NO. 00790419
    ATTORNEYS FOR APPELLEE
    39
    CERTIFICATE OF COMPLIANCE
    Pursuant to the Texas Rules of Appellate Procedure, the brief of the Commission
    for Lawyer Discipline contains approximately 7,749 words, which is less than the
    total words permitted by the TRAPs. Counsel relies on the word count of the
    computer program used to prepare this brief.
    /s/ Cynthia Canfield Hamilton
    CYNTHIA CANFIELD HAMILTON
    SENIOR APPELLATE COUNSEL
    STATE BAR OF TEXAS
    CERTIFICATE OF SERVICE
    This is to certify that the above and foregoing brief of the Commission for Lawyer
    Discipline has been served on Appellant, Mr. Craig A. Washington, by and
    through his attorneys of record Mr. Michael A. Stafford, Ms. Katharine D. David,
    Ms. Stacy R. Obenhaus, and Mr. John MacVane, Gardere Wynne Sewell LLP,
    2000 Wells Fargo Plaza, 1000 Louisiana Street, Houston, Texas 77002, by
    electronic service through this Court’s electronic filing service provider on the 23rd
    day of October 2015.
    /s/ Cynthia Canfield Hamilton
    CYNTHIA CANFIELD HAMILTON
    SENIOR APPELLATE COUNSEL
    STATE BAR OF TEXAS
    40
    No. 03-15-00083-CV
    _______________
    In the Court of Appeals
    Third District of Texas
    Austin, Texas
    _______________
    CRAIG A. WASHINGTON,
    APPELLANT
    V.
    COMMISSION FOR LAWYER DISCIPLINE,
    APPELLEE
    _______________
    Appealed from the 335th District Court
    Of Bastrop County, Texas
    Honorable George Gallagher, Judge Presiding
    _______________
    APPENDIX TO BRIEF OF APPELLEE
    COMMISSION FOR LAWYER DISCIPLINE
    _______________
    LINDA A. ACEVEDO                          CYNTHIA CANFIELD HAMILTON
    CHIEF DISCIPLINARY COUNSEL                SENIOR APPELLATE COUNSEL
    LAURA BAYOUTH POPPS                       OFFICE OF THE CHIEF DISCIPLINARY
    DEPUTY COUNSEL FOR ADMINISTRATION         COUNSEL
    P.O. BOX 12487
    AUSTIN, TEXAS 78711-2487
    512.427.1350; 1.877.953.5535
    FAX: 512.427.4167
    41
    No. 03-15-00083-CV
    _______________
    In the Court of Appeals
    Third District of Texas
    Austin, Texas
    _______________
    CRAIG A. WASHINGTON,
    APPELLANT
    V.
    COMMISSION FOR LAWYER DISCIPLINE,
    APPELLEE
    _______________
    Appealed from the 335th District Court
    Of Bastrop County, Texas
    Honorable George Gallagher, Judge Presiding
    _______________
    APPENDIX TO BRIEF OF APPELLEE
    COMMISSION FOR LAWYER DISCIPLINE
    _______________
    TO THE HONORABLE JUSTICES OF THE COURT OF APPEALS:
    Appellee, the Commission for Lawyer Discipline, submits the following
    record excerpts in support of its brief:
    APPENDIX 1:         Opinion of the Eighth Court of Appeals (affirming dismissal of
    lawsuit for want of prosecution)
    42
    Appendix 1
    COURT OF APPEALS
    EIGHTH DISTRICT OF TEXAS
    EL PASO, TEXAS
    §
    No. 08-10-00021-CV
    IN THE INTEREST OF N.T.H.                         §
    Appeal from the
    §
    9th District Court
    §
    of Montgomery County, Texas
    §
    (TC# 06-09-09220-CV)
    §
    OPINION
    This is an appeal from an order overruling a motion to reinstate a case after dismissal for
    want of prosecution. Appellants, Michael LaPaul Gobert and Lance C.L. Black, representing the
    interests of N.T.H., a minor child, raise one issue contending that the trial court abused its discretion
    by not granting its motion to reinstate. We affirm.
    BACKGROUND
    N.T.H.’s mother owned a tract of land located in Montgomery County, Texas. On August
    15, 2005, N.T.H.’s mother conveyed a deed to Appellee, Craig Bush, leaving him her property. In
    return, N.T.H.’s mother received no consideration from Appellee for the conveyance.
    On September 21, 2006, Appellants filed suit to rescind and cancel the deed, alleging that
    the deed was void as N.T.H.’s mother was mentally ill at the time of the conveyance and therefore
    lacked the mental capacity to “execute, acknowledge and deliver the deed” to Appellee. Appellee
    filed a general denial on November 22, 2006. Two-and-a-half years later, on April 22, 2009, the trial
    court issued a docket control order. That order set the case for trial for October 5, 2009, and
    instructed both parties to: (1) complete discovery 45 days before trial; (2) file an agreement for
    mediation stating the name of an agreed mediator and the date of the same, 30 days before trial; (3)
    file motions for continuance or settlement 20 days before trial; (4) file a list of exhibits, witnesses
    and depositions; and (5) attend a pretrial hearing on October 2, 2009, and file any proposed jury
    questions by that date. The docket control order further stated that failure to attend “PRE-TRIAL”
    may result in case dismissal. Following the court’s order, Appellants never filed an agreement to
    mediate, a motion for continuance or settlement, or a list of exhibits, witnesses or depositions. Nor
    does the record reflect that discovery was completed. However, the record does show that
    Appellants failed to attend the scheduled pretrial hearing and the trial. Consequently, on October
    14, 2009, the trial court ordered the case dismissed for want of prosecution. Subsequently,
    Appellants filed a motion to reinstate the case, alleging that counsel’s failure to attend pretrial and
    trial was due to his participation in a criminal case on October 2, 2009, and October 5, 2009. The
    trial court denied the motion.
    DISCUSSION
    In a single issue, Appellants contend that the trial court abused its discretion by denying their
    motion to reinstate after dismissal for want of prosecution. Specifically, they contend that counsel’s
    failure to appear at the pretrial hearing and later at trial “was not intentional or the result of conscious
    indifference because he was in trial on a murder case . . . .” However, in reviewing the entire history
    of the case, we discern no abuse of discretion in the trial court’s denial of their motion to reinstate.
    Standard of Review
    We review the trial court’s denial of a motion to reinstate for an abuse of discretion. Herrera
    v. Rivera, 
    281 S.W.3d 1
    , 8 (Tex. App. – El Paso 2005, no pet.). A trial court abuses its discretion
    when it acts in an arbitrary and unreasonable manner, or when it acts without reference to any
    guiding rules or principles. Downer v. Aquamarine Operators, Inc., 
    701 S.W.2d 238
    , 241-42 (Tex.
    1985).
    To determine whether a denial of a motion to reinstate constitutes an abuse of discretion, we
    look to whether a party prosecuted its case with due diligence. 
    Herrera, 281 S.W.3d at 8
    . When
    reviewing whether a party has demonstrated a lack of diligence in prosecuting a claim, a trial court
    may consider the entire history of the case, including the length of time the case was on file, the
    extent of activity in the case, whether a trial setting was requested, and the existence of reasonable
    excuses for delay. Bilnoski v. Pizza Inn, Inc., 
    858 S.W.2d 55
    , 58 (Tex. App. – Houston [14th Dist.]
    1993, no pet.).
    Analysis
    In this instance, Appellants argue that counsel’s inability to attend the pretrial hearing and
    trial was due to a scheduling conflict. Specifically, counsel alleges that he was not able to appear
    because he was at jury selection and trial in another court, defending a murder case. Thus,
    Appellants conclude that counsel’s failure to appear was neither intentional nor the result of
    conscious indifference. See TEX . R. CIV . P. 165a(3) (providing for reinstatement of the case upon
    finding “that the failure of the party or his attorney was not intentional or the result of conscious
    indifference but was due to an accident or mistake or that the failure has been otherwise reasonably
    explained”).
    However, in considering the entire history of the case, including, but not limited to, the length
    of time the case was on file, the extent of activity in the case, whether a trial setting had been
    arranged, and whether reasonable excuses for delay existed in order to determine whether
    Appellants’ counsel was diligent in prosecuting its case, we note that: (1) this case was originally
    filed in September 2006, and had been on file for over three years at the time it was scheduled to go
    to trial; (2) there was no dispute that counsel received notice of the pretrial hearing and trial setting;
    (3) the docket control order irrefutably stated that failure to attend pretrial may result in dismissal
    of the case; and (4) prior to the trial setting, counsel failed to file any pretrial motions within stated
    deadlines and failed to provide witness and deposition lists, proposed jury questions, or a list of
    discovery exhibits as required by the control order. Appellants provide no explanation for these
    omissions. Although they represent that counsel gave a reasonable explanation or excuse for his
    failure to appear for the pretrial hearing and trial, the record reflects that no motion for continuance
    was timely filed pursuant to the court’s docket control order or that the judge was ever informed of
    the scheduling conflict. Appellants have failed to cite, and we have been unable to locate any case
    law stating that the trial court abused its discretion by denying Appellants’ motion for reinstatement
    under similar circumstances. Based on these facts we cannot conclude Appellants were diligent in
    prosecuting the case. After carefully reviewing the entire record, we find no abuse of discretion in
    the trial court’s denial of the motion for reinstatement after dismissal for want of prosecution. See
    Fox v. Wardy, 
    234 S.W.3d 30
    , 33 (Tex. App. – El Paso 2007, pet. dism’d w.o.j.) (dismissal upheld
    for failure to appear at pretrial); Garcia v. Mireles, 
    14 S.W.3d 839
    , 843 (Tex. App. – Amarillo 2000,
    no pet.) (dismissal upheld for failure to appear at court-ordered mediation); Shook v. Gilmore &
    Tatge Mfg. Co., 
    951 S.W.2d 294
    , 298 (Tex. App. – Waco 1997, writ denied) (dismissal upheld for
    failure to appear due to the breakdown of a good calendaring system). Accordingly, Appellants’ sole
    issue is overruled.
    CONCLUSION
    Having overruled Appellants’ issue, we affirm the trial court’s judgment.
    GUADALUPE RIVERA, Justice
    October 6, 2010
    Before Chew, C.J., McClure, and Rivera, JJ.