University of Texas and Ellen Wartella v. Paula Poindexter ( 2009 )


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  •       TEXAS COURT OF APPEALS, THIRD DISTRICT, AT AUSTIN
    NO. 03-04-00806-CV
    University of Texas and Ellen Wartella, Appellants
    v.
    Paula Poindexter, Appellee
    FROM COUNTY COURT AT LAW NO. 2, TRAVIS COUNTY
    NO. 265157, HONORABLE ORLINDA NARANJO, JUDGE PRESIDING
    CONCURRING AND DISSENTING OPINION
    I agree with the majority that the trial court lacked jurisdiction to consider
    Poindexter’s employment discrimination claims based on chapter 106 of the civil practice and
    remedies code. See Tex. Civ. Prac. & Rem. Code Ann. §§ 106.001-.004 (West 2005); Wright
    v. Texas Comm’n on Human Rights, No. 03-03-00710-CV, 2005 Tex. App. LEXIS 5904 (Tex.
    App.—Austin July 27, 2005, pet. dism’d) (mem. op.). Because the majority fails to recognize or
    address the breadth of Poindexter’s evidence filed in response to the University’s plea to the
    jurisdiction, disregarding our standard of review and the trial court’s fact-finding function, I
    respectfully dissent to the remaining portions of the opinion reversing the trial court’s order as to
    Poindexter’s retaliation and disparate-impact claims.
    In light of the standard of review and the Supreme Court’s clarifying decision this
    week in Ricci v. DeStefano, 557 U.S. ___, 
    2009 U.S. LEXIS 4945
    (2009), at a minimum,
    Poindexter—the appellee in this interlocutory, accelerated appeal that has been pending in this Court
    for over four years—should be given the opportunity to amend her pleadings to cure the
    jurisdictional defects found by this Court. See County of Cameron v. Brown, 
    80 S.W.3d 549
    , 555
    (Tex. 2002).
    In reaching its holding that the trial court lacked jurisdiction because Poindexter did
    not comply with the 180-day statutory period for filing her retaliation and disparate-impact claims,
    see Tex. Lab. Code Ann. §§ 21.201, .202 (West 2006); Specialty Retailers, Inc. v. DeMoranville,
    
    933 S.W.2d 490
    , 492 (Tex. 1996) (compliance with 180-day statutory period jurisdictional
    prerequisite to bringing suit), the majority—without recognizing or addressing Poindexter’s affidavit
    with attached documents—concludes that the relevant jurisdictional evidence concerning the timing
    and content of Poindexter’s communications with the EEOC is undisputed and conclusive. After
    deeming the evidence undisputed, the majority then concludes that the “undisputed evidence shows
    as a matter of law that Poindexter did not timely file a retaliation charge with the EEOC” and that
    her “communications with the EEOC did not satisfy the legal requirements for exhausting a
    disparate-impact charge.”
    Based on our standard of review of a plea to the jurisdiction as delineated by the
    Texas Supreme Court that we “take as true all evidence favorable to the nonmovant” and “indulge
    every reasonable inference and resolve any doubts in the nonmovant’s favor,” I would conclude that
    Poindexter’s evidence filed in response to the plea supports the trial court’s jurisdiction to consider
    her retaliation and disparate-impact claims. See Texas Dep’t of Parks & Wildlife v. Miranda,
    
    133 S.W.3d 217
    , 228 (Tex. 2004).
    2
    Evidence in Response to Plea to the Jurisdiction
    The evidence Poindexter filed in response to the plea to the jurisdiction included an
    affidavit from Poindexter with attachments and an affidavit from an expert on employment
    discrimination, Bill Hale, a former executive director of the Texas Commission on Human Rights
    and other human rights commissions, with attachments. Poindexter averred in relevant part:
    4.     I telephoned the EEOC office in San Antonio and from that conversation I
    understood that I could initiate the complaint by filing a brief letter to be
    followed by a more detailed letter. That telephone call was the first of more
    than a dozen contacts, which included telephone calls, written
    correspondence, and a personal visit that I had with the EEOC over a
    12-month period.
    5.     I filed my complaint by letter dated May 2, 2001. This letter set my
    discrimination complaint in motion. In this letter, I referenced retaliatory
    actions such as being “blocked from applying for and participating in
    professional and leadership opportunities,” not receiving performance
    evaluations, and not receiving merit increases commensurate with my
    performance. (May 2, 2001 Letter to EEOC). This is my original charge that
    I sent to the EEOC.
    6.     I amended my complaint by letter dated May 23, 2001. . . . (May 23, 2001
    Letter to EEOC). This is the amended charge that I sent to the EEOC.
    7.     [In my letter dated May 23, 2001], I have a more comprehensive disparate
    treatment example, plus a reference to disparate impact, “Since 1992, six
    males (five white and one Brazilian) have become full professors in the
    Department of Journalism. Four were promoted from associate to full
    professor, including one who was promoted the year before my promotion
    was denied. During that same time period, no women and no
    African-Americans have been promoted to the full professor rank. Statistics
    from the Office of Institutional Studies would indicate that this pattern can
    be found throughout the University of Texas at Austin. After sending this
    letter, the EEOC conducted a disparate impact analysis. By letter dated
    February 6, 2002, Defendants indicate that they are responding to a January
    25, 2002 request from the EEOC in which the EEOC asked for a list showing
    3
    all associate professors within the University of Texas at Austin who have
    sought promotion to professor between the dates April 1, 1999 and January
    25, 2002. Defendants were asked to specify the name, race, date of hire,
    department, college, date(s) the individual applied for promotion to professor,
    and final decision concerning each promotion application. . . .
    8.    Retaliation is also referenced on page 3 of my May 23, 2001 letter to the
    EEOC when I said: “I would like to report that the discriminatory practices
    toward me have stopped but that is not the case.” I informed the EEOC that
    I had been excluded from a Budget Council meeting even though I was an
    elected member of the Budget Council. I also reference the fact that I had not
    been allowed to apply for the director of the department.
    ***
    10.   The August 16, 2001 letter from the EEOC prompted me to send additional
    information to the EEOC on October 5, 2001. In my letter, I gave evidence
    of disparate treatment within the Journalism Department and College of
    Communication and disparate impact across the University. I referenced a
    University of Texas System Report that explicitly discussed disparate
    treatment of minorities, including African-Americans, in the promotion
    process. Furthermore, I provided a very detailed description of more than 10
    retaliatory actions taken against me. . . .
    11.   After I received a Notice of a Right to Sue, which closed my case, I visited
    Marie Minks, the Federal Investigator in San Antonio, where I was permitted
    to review the complete EEOC File #360A11118 to identify documents that
    I wanted to have copied. The EEOC had in its possession documents from
    more than 100 promotion dossiers representing every UT department and
    college for a three-year period that had considered the promotion of an
    associate professor. I also was able to review the correspondence between
    UT and the EEOC, including the questions the EEOC asked UT in order to
    conduct their analysis, (January 25, 2002 Letter from Marie Minks to Linda
    Millstone), statements from UT’s EEOC officer Linda Millstone
    (August 2, 2001 Letter from Linda Millstone to Marie Minks), the president,
    the provost, the dean of the College of Communication, the dean of the
    graduate school, the vice president of research, and the chairs of journalism
    and advertising. . . .
    12.   After completing my review of the documents at the EEOC, I informed the
    EEOC investigator Marie Minks that the official charge form that had
    originally been written up by EEOC had not included retaliation, but should
    4
    have, given that I’d raised these issues in my letters of May 2, 2001 and
    May 23, 2001. Ms. Minks responded by having me complete and sign an
    affidavit to the effect that my charge of retaliation had been overlooked by the
    EEOC, which I concluded would address their oversight in the original
    discrimination charge. This occurred on May 7, 2002. The EEOC then
    issued a Charge and Notice of a Right to Sue Notice for Retaliation. I
    followed the instructions from the EEOC officer, as I understood them, and
    filed the Notices of the Right to Sue documents with the Texas Commission
    on Human Rights. The Texas Commission on Human Rights issued a Notice
    of Right to File a Civil Action for EEOC Complaint #360A11118
    (Discrimination based on race) and EEOC Complaint #360A201036
    (Retaliation) on June 25, 2002.
    Attached to Poindexter’s affidavit were the following documents: (i) a letter dated
    March 23, 2001, from Poindexter to the University, concerning her disagreement with the decision
    denying her promotion and referencing “misrepresentations” and “irregularities in the promotion
    process” and her letter in 1996 to the president of the University expressing similar concerns; (ii)
    a letter dated April 3, 2001, from the University, responding to Poindexter’s letter and attaching
    a copy of the section of the University’s Handbook of Operating Procedures concerning
    promotion guidelines; (iii) a letter dated May 2, 2001, from Poindexter to the EEOC, (iv) a letter
    dated May 23, 2001, from Poindexter to the EEOC, referencing and enclosing the promotion
    guidelines from the handbook of operating procedures, the “letter of complaint” that she sent to the
    University, and other documents, and stating that the “enclosed letter that I sent to the [University]
    documents my complaint,” and (v) a letter dated October 5, 2001, from Poindexter to the EEOC,
    with attached additional documents.
    Poindexter included documents with her letter dated May 23, 2001, and attached a
    “List of Enclosed Documents”:
    5
    1.      EEOC Information Sheet
    2.      Names and contact information for people involved in the promotion process
    3.      Executive summary prepared for dossier
    4.      Curriculum Vita
    5.      A review of [Poindexter’s] co-authored book . . .
    6.      Letter of complaint to provost which was copied to the president
    7.      Document that records vote on [ ] promotion . . .
    8.      Dean’s letter
    9.      Chair’s letter
    10.     Budget Council’s letter and summaries . . .
    11.     Letter from Department of Advertising chair . . .
    12.     Letters from external reviewers
    13.     Letter from chair of Faculty Grievance Committee to University’s EEOC
    officer
    14.     Provost’s response to [ ] letter of complaint
    15.     Promotion guidelines from Handbook of Operating Procedures.1
    Poindexter similarly enclosed documents with her letter dated October 5, 2001, and
    included a list of those documents:
    1
    The listed documents are not attached to the letter in the record. Some of the documents
    are in the record.
    6
    Attachment #1:    May 3, 1999 Memorandum from President Larry Faulkner on
    University of Texas at Austin Promotion Standards
    Attachment #2:    May 18, 1992 Offer Letter
    Attachment #3:    Office of Institutional      Studies    Chart    on Faculty
    Characteristics
    Attachment #4:    Letters, Memos, and Historical Background on the African-
    Americans and the Media Lecture Series . . .
    Attachment #5:    Memos, Letters, Notes and Other Documents from the 1995
    Journalism Department Chair Search
    Attachment #6:    Memo and Press Release Announcing the Appointment of
    Associate Professor of Speech to the Chair of the Department
    Attachment #7:    Confirmation fax and Proposal for Brazil seminar
    Attachment #8:    Salary Documents for Senior Lecturer and Tenured Associate
    Professor Appointments
    Attachment #9:    A Cohort Analysis of Salaries and Salary Rankings for
    1992-93 Assistant and Associate Professors in Journalism
    Attachment #10:   Personal Memo for Meeting with Dean Ellen Wartella,
    November 4, 1993
    Attachment #11:   Documentation on the Prairie View A&M University Visit
    Attachment #12:   Q&A with Dr. Berdahl on Appointment of Ellen Wartella as
    Dean of College of Communication
    Attachment #13:   June 14, 1994 letter from Journalism’s Standard 12/Minority
    Affairs Committee on Discriminatory Practices Against
    Minority Students
    Attachment #14:   Excerpts from August 7, 1995 University of Texas System
    Report of the Committee on the Advancement of Minorities,
    March 3, 1997 Article, “The Unheard Voices: Faculty Speak
    Out about the Impact of Hopwood on the University of
    Texas”
    7
    Attachment #15:         E-Mail from Paula Poindexter to Dr. Maxwell McCombs
    Discussing Why Dean Ella Wartella Said Her Promotion Was
    Denied.2
    As to the expert’s affidavit, Hale averred in relevant part:
    My name is Bill Hale. I have 26 years of experience in enforcing laws prohibiting
    employment discrimination as Executive Director of Human Rights Commissions
    including the Fort Worth, Texas, Commission and the Texas Commission on Human
    Rights. . . .
    ***
    On May 2, 2001, the Plaintiff submitted a letter to the U.S. Equal Employment
    Opportunity Commission (EEOC) setting forth in particular detail a series of adverse
    personnel actions including denial of promotion to professor she believed were
    discriminatory because of her race, African-American/Black. On May 23, 2001, the
    Plaintiff submitted a second letter to EEOC in part alleging that discriminatory
    personnel actions were continuing subsequent to her communications with the
    Provost and the EEOC office, including but not limited to [the] denial of the
    opportunity to apply or be appointed to the position of associate chair of the
    Journalism Department.
    The contents of these two letters are sufficiently specific to allege employment
    discrimination on the basis of race and retaliation. Both letters were submitted to
    EEOC within the 180 days from the date of the Defendant’s alleged series of adverse
    personnel actions. Even though the EEOC did not perfect [the] charges until
    June 8, 2001 and May 7, 2002, the correspondence between the Plaintiff and EEOC
    was sufficient to trigger the administrative processing of charges of employment
    discrimination within 180 days from the date of the Defendant’s adverse personnel
    actions. Even if EEOC failed to incorporate retaliation in the original perfected
    charge signed by the Plaintiff on June 8, 2001, according to Sanchez v. Standard
    Brands, Inc.,[3] the retaliation charge could reasonably be expected to grow out of the
    Plaintiff’s original charge based on the correspondence submitted to EEOC on
    May 7, 2001 and May 23, 2001.
    2
    Although all of the documents are not included in the record, some of the attachments were
    referenced and discussed during the hearing on the plea to the jurisdiction.
    3
    Sanchez v. Standard Brands, Inc., 
    431 F.2d 455
    (5th Cir. 1970).
    8
    ***
    In her letter dated May 23, 2001 to EEOC, the Plaintiff raised the inference of
    disparate impact. EEOC acknowledged this inference during its investigation.
    EEOC requested that the Defendant provide[ ] information regarding the racial
    composition of professors at the University of Texas at Austin. The Defendant
    provided this information. However, before EEOC could analyze the information
    according to the formula set forth in the EEOC Employee Selection Guidelines
    (80% rule) to determine any measurable disproportionate impact based on race, the
    Plaintiff requested the Right to Sue letter.
    Hale also averred to the elements for each of Poindexter’s claims. As to the prima facie case for
    disparate impact, Hale averred that Poindexter was “not required to statistically establish this impact.
    Such an analysis is done during the administrative investigation.” Hale concluded that Poindexter
    “established the elements of a prima facie case for both disparate treatment and disparate impact as
    well as retaliation for purposes of filing a charge under Title VII and Chapter 21.” Attached to
    Hale’s affidavit was his preliminary expert report.4
    4
    The University filed a reply to Poindexter’s response to the plea to the jurisdiction,
    attaching an affidavit from Linda H. Millstone. She averred:
    1.      I am currently the Deputy to the Vice President for Employee and Campus
    Services and the Director of Employment Opportunity Services at the
    University of Texas in Austin . . . .
    ***
    6.      No language in [the June 2001 charge], or in the communications I received
    from the EEOC concerning that charge, reflected any indication that
    Dr. Poindexter wished to assert any discrimination claim other than one for
    disparate treatment. At no time during the administrative process was I aware
    that Dr. Poindexter was asserting a claim of retaliation until the EEOC
    provided [the May 2002 charge]. At no time during the administrative
    process did I ever see any document reflecting that Dr. Poindexter was
    asserting a claim of disparate impact.
    9
    Retaliation
    In reaching its conclusion that Poindexter did not timely file a retaliation claim, the
    majority concludes that the May 2002 charge raising retaliation was not timely and limits its review
    to the language found in the body of Poindexter’s May 2001 letters and the June 2001 charge. See
    Tex. Lab. Code Ann. § 21.055 (West 2006).5 The majority relies on the omission of the word
    “retaliation” or an appropriate “synonym” in Poindexter’s May 2001 letters and the verification of
    her June 2001 charge, concluding that she “knew (and should have protested, if appropriate) the
    charge’s contents long before she reviewed her EEOC file in mid-2002.” The majority further
    concludes that section 21.201(f) of the labor code does not authorize relating the May 2002 charge
    The University also attached the EEOC’s investigation plan and a letter dated August 16, 2001, from
    an EEOC investigator to Poindexter providing the University’s stated reasons for denying her
    promotion and asking for additional information.
    5
    Section 21.055 of the labor code states:
    An employer, labor union, or employment agency commits an unlawful employment
    practice if the employer, labor union, or employment agency retaliates or
    discriminates against a person who, under this chapter:
    (1)     opposes a discriminatory practice;
    (2)     makes or files a charge;
    (3)     files a complaint; or
    (4)     testifies, assists, or participates in any manner in an investigation,
    proceeding, or hearing.
    Tex. Lab. Code Ann. § 21.055 (West 2006).
    10
    back to the May 2001 letters or the June 2001 charge. See 
    id. § 21.201(f).6
    The majority states that
    it has found no authority that “a later, separate charge” can relate back to an “earlier, perfected
    charge in its pre-perfected form” to support relation back to the letters and that the subject of
    retaliation does not relate to or arise from “the subject matter” of the June 2001 charge or the
    May 2001 letters. See 
    id. I would
    conclude that subsections (e), (f), and (g) of section 21.201 authorize the
    May 2002 charge to relate back to Poindexter’s May 2001 letters, as “original complaints,” that were
    filed with the EEOC within the 180 days statutory period and that, indulging every reasonable
    inference and resolving any doubts in Poindexter’s favor, Poindexter’s complaints in her letters to
    the EEOC with their respective attached documents included retaliation. See 
    id. §§ 21.201(e),
    (f),
    (g),7 21.055; Fellows v. Universal Rests., Inc., 
    701 F.2d 447
    , 450 (5th Cir. 1983) (underlying policies
    6
    Section 21.201 of the labor code sets out the requirements for filing an administrative
    complaint of employment discrimination. See 
    id. § 21.201
    (West 2006). Subsection (f) of this
    section states:
    (f)      An amendment to a complaint alleging additional facts that constitute
    unlawful employment practices relating to or arising from the subject matter
    of the original complaint relates back to the date the complaint was first
    received by the commission.
    
    Id. § 21.201(f).
           7
    Subsections (e) and (g) of section 21.201 read:
    (e)      A complaint may be amended to cure technical defects or omissions,
    including a failure to verify the complaint or to clarify and amplify an
    allegation made in the complaint.
    ***
    (g)      If a perfected complaint is not received by the commission within 180 days
    11
    not served “by limiting judicial relief to technical niceties of the language used by an often unlettered
    and unsophisticated employee in filing his or her initial grievance with EEOC”); Sanchez v. Standard
    Brands, Inc., 
    431 F.2d 455
    , 465 (5th Cir. 1970) (“[S]pecific words of the charge of discrimination
    need not presage with literary exactitude the judicial pleadings which may follow.”); City of Waco
    v. Lopez, 
    259 S.W.3d 147
    , 151-52 (Tex. 2008) (“[A]ctionable retaliation exists when an employer
    makes an adverse employment decision against an employee who voices opposition to conduct made
    unlawful under the CHRA, regardless of whether the employee has already filed a formal complaint
    with the Commission.”); Hennigan v. I.P. Petroleum Co., 
    858 S.W.2d 371
    , 373 (Tex. 1993) (verified
    complaint related back to and satisfied any deficiencies in unverified questionnaire that was timely
    filed); Texas Tech Univ. v. Finley, 
    223 S.W.3d 510
    , 514-15 (Tex. App.—Amarillo 2006, no pet.)
    (court, drawing distinction between “original complaint” and “perfected complaint,” concludes letter,
    the “original complaint,” satisfied jurisdictional requirements); Stanley Stores v. Chavana,
    
    909 S.W.2d 554
    , 558-59 (Tex. App.—Corpus Christi 1995, writ denied) (complaint related back to
    date letter sent to EEOC complaining of employment discrimination).
    The practice of the EEOC is to prepare the “formal charge” after receiving the
    complaint from the aggrieved employee. See Brammer v. Martinaire, Inc., 
    838 S.W.2d 844
    , 846
    (Tex. App.—Amarillo 1992, no writ); see also City of La Joya v. Ortiz, No. 13-06-401-CV,
    2007 Tex. App. LEXIS 818, at *11 n.5 (Tex. App.—Corpus Christi Feb. 1, 2007, no pet.) (mem. op.)
    of the alleged unlawful employment practice, the commission shall notify the
    respondent that a complaint has been filed and that the process of perfecting
    the complaint is in progress.
    
    Id. § 21.201(e),
    (g).
    12
    (regular practice for Texas Workforce Commission to prepare formal charge). Poindexter contends
    the EEOC mistakenly did not include her retaliation claim in the June 2001 charge even though she
    had raised the issue in her May 2001 letters. After being notified by Poindexter of the error, the
    EEOC’s actions of preparing a subsequent charge of retaliation and issuing a right to sue letter as
    to her retaliation claim are consistent with Poindexter’s position that her initial complaints—the
    May 2001 letters with attachments—raised retaliation within the 180-day statutory period but that
    the EEOC mistakenly failed to include retaliation in the June 2001 charge. See Federal Express
    Corp. v. Holowecki, 
    128 S. Ct. 1147
    , 1160 (2008) (“Documents filed by an employee with the EEOC
    should be construed, to the extent consistent with permissible rules of interpretation, to protect the
    employee’s rights and statutory remedies.”); Bartosh v. Sam Houston State Univ., 
    259 S.W.3d 317
    ,
    321 (Tex. App.—Texarkana 2008, pet. filed) (court to “construe employment discrimination charges
    with the ‘utmost liberality,’ bearing in mind that such charges are generally prepared by laypersons
    untutored in the rules of pleading, though requiring that the charge contain an adequate factual basis
    so that it puts the employer on notice of the existence and nature of the charges”) (citation omitted).
    The right to sue letters issued by the EEOC and the TCHR on Poindexter’s retaliation
    claim are additional support that Poindexter exhausted her administrative remedies as to that claim.
    See Ortiz, 2007 Tex. App. LEXIS 818, at *9 (“[T]he fact that the Texas Workforce Commission
    issued a right to sue letter, instead of dismissing the complaint as untimely, is additional
    evidence that the complaint was timely filed.”); Westbrook v. Water Valley Indep. School Dist.,
    No. 03-04-00449-CV, 2006 Tex. App. LEXIS 3845, at *10 (Tex. App.—Austin May 5, 2006, pet.
    denied) (mem. op.) (“Although an employee is not required to obtain a right to sue letter prior to
    13
    filing suit, if the employee has received one, it evidences that she has exhausted her administrative
    remedies before the TCHR.”); see also Tex. Lab. Code Ann. § 21.202(b) (“The commission shall
    dismiss an untimely complaint.”).
    I would, therefore, conclude that the trial court could have found that the evidence,
    viewed favorably, supports that Poindexter timely filed her initial complaint of retaliation with the
    EEOC in May 2001 that was perfected by the May 2002 charge to support the trial court’s
    jurisdiction. See Worford v. Stamper, 
    801 S.W.2d 108
    , 109 (Tex. 1990) (when no findings of fact
    or conclusions of law are requested or filed, appellate court implies “that the trial court made all the
    findings necessary to support its judgment”).8
    Disparate Impact
    To support its conclusion that Poindexter failed to comply with the 180-day statutory
    period for filing a disparate-impact claim, the majority concludes that Poindexter failed to identify
    8
    Turning a blind eye to the evidence, the majority fails entirely to address Poindexter’s
    affidavit; it only addresses Hale’s statements in his affidavit that “the contents of [the May] letters
    are sufficiently specific to allege employment discrimination on the basis of race and retaliation” and
    that “a retaliation charge could reasonably be expected to grow out of” Poindexter’s May
    correspondence. As to these statements, the majority concludes that Hale’s assertions are legal
    conclusions that do not constitute probative evidence. I agree that legal conclusions “with no
    supporting facts or rationale” do not constitute probative evidence, but Hale averred in part as an
    expert on the EEOC’s practices in conducting investigations of employment discrimination claims
    and as to the EEOC’s particular actions in this case. See McIntyre v. Ramirez, 
    109 S.W.3d 741
    , 749
    (Tex. 2003). At the hearing on the plea to the jurisdiction, the University objected to Hale’s affidavit
    in part on the ground that it contained legal conclusions. The trial court overruled the University’s
    objection “to the extent that the Court will allow the affidavit for the limited purposes of his
    expertise of the policies and practices [of the EEOC]. . . . I’m going to allow it for the purposes of
    his affidavit, and testimony as it relates to the evaluation of cases, and claims, and a determination
    or practice as it relates to this is what the investigation would look like, and this is what they do and
    does it cover these issues, but the ultimate issue or legal issue is made by the Court.”
    14
    a facially neutral policy in the perfected complaints and in her correspondence to the EEOC.
    See Pacheco v. Mineta, 
    448 F.3d 783
    , 791 (5th Cir. 2006) (“A disparate-impact plaintiff must show
    (1) a facially neutral policy; (2) that, in fact, has a disproportionately adverse effect on a protected
    class.”); see generally Ricci v. DeStefano, 
    2009 U.S. LEXIS 4945
    (explaining disparate-impact
    claims and applying standard in summary judgment context).9 The majority concludes that her
    “administrative charges” “facially” allege only “disparate treatment” and “retaliation,” “ identif[y]
    no neutral employment policy,” and complain only of past incidents of “retaliation” and “disparate
    treatment,” and that her letters to the EEOC in May and October 2001 also failed because she did
    not identify a facially neutral policy that “disproportionally harmed black employees.”10
    A complaint to the EEOC is not limited by its express words, but is “limited only by
    the scope of the EEOC investigation that could reasonably be expected to grow out of the initial
    9
    As the Supreme Court explained,
    Title VII prohibits both intentional discrimination (known as “disparate treatment”)
    as well as, in some cases, practices that are not intended to discriminate but in fact
    have a disproportionately adverse effect on minorities (known as “disparate impact”).
    ***
    Under the disparate-impact statute, a plaintiff establishes a prima facie violation by
    showing that an employer uses a “particular employment practice that causes a
    disparate impact on the basis of race, color, religion, sex, or national origin.”
    
    2009 U.S. LEXIS 4945
    , at *33-34 (quoting 42 U.S.C. §2000e-2(k)(1)(A)(i) (2009)); see also 
    id. at *84
    (Ginsburg, J., dissenting) (“In assessing claims of race discrimination, ‘[c]ontext matters.’”
    (quoting Grutter v. Bollinger, 
    539 U.S. 306
    , 327 (2003))).
    10
    The majority also concludes that the October 2001 letter was irrelevant in determining
    whether Poindexter’s charge alleged disparate impact.
    15
    charges of discrimination.” See 
    Fellows, 701 F.2d at 450-51
    . The Court of Appeals for the Fifth
    Circuit explained the policy reason for this rule:
    The Civil Rights Act is designed to protect those who are least able to protect
    themselves. Complainants to the EEOC are seldom [represented by] lawyers. To
    compel the charging party to specifically articulate in a charge filed with the
    Commission the full panoply of discrimination which he may have suffered may
    cause the very persons Title VII was designed to protect to lose that protection
    because they are ignorant of or unable to thoroughly describe the discriminatory
    practices to which they are subjected. . . . [A] cause of action for Title VII
    employment discrimination may be based, not only upon the specific complaints
    made by the employee’s initial EEOC charge, but also upon any kind of
    discrimination like or related to the charge’s allegations, limited only by the scope
    of the EEOC investigation that could reasonably be expected to grow out of the
    initial charges of discrimination.
    
    Id. (internal citations
    omitted). Additionally, a disparate-impact claim may be based upon the
    “decision-making process” as the challenged “employment practice.” See Tex. Lab. Code Ann.
    § 21.122(c) (West 2006) (“decision-making process may be analyzed as one employment practice”
    when “elements of a respondent’s decision-making process are not capable of separation for
    analysis”);11 see also 42 U.S.C. §2000e-2(k)(1)(B)(i) (2009); Ricci, 
    2009 U.S. LEXIS 4945
    , at *34.
    11
    Section 21.122 of the labor code provides the burden of proof in disparate impact cases
    in pertinent part:
    (a)     An unlawful employment practice based on disparate impact is established
    under this chapter only if:
    (1)     a complainant demonstrates that a respondent uses a particular
    employment practice that causes a disparate impact on the basis of
    race, color, sex, national origin, religion, or disability and the
    respondent fails to demonstrate that the challenged practice is
    job-related for the position in question and consistent with business
    necessity; or . . .
    16
    With these principles in mind, I turn then to a review of the evidence to determine if it supports a
    finding that an investigation of disparate impact based upon “a particular employment practice”
    of the University “could reasonably be expected to grow out” of Poindexter’s initial charges.
    See Tex. Lab. Code Ann. § 21.122; 
    Miranda, 133 S.W.3d at 228
    ; 
    Fellows, 701 F.2d at 450-51
    .
    During the 180-day statutory period, Poindexter provided the EEOC with copies of
    the University’s promotion guidelines from the handbook of operating procedures and her letter to
    the University documenting her complaint. She addressed the promotion process in her letter dated
    May 23, 2001, and quoted statistics showing a similar pattern throughout the University adverse to
    women and African-Americans. In the letter, she states:
    Since 1992, six males (five white and one Brazilian) have become full professors in
    the Department of Journalism. Four were promoted from associate to full professor,
    including the one who was promoted the year before my promotion was denied.
    During that same period, no women and no African-Americans have been promoted
    ***
    (c)     To demonstrate that a particular employment practice causes a disparate
    impact, the complainant must demonstrate that each particular challenged
    employment practice causes a disparate impact, except that if the complainant
    demonstrates to the satisfaction of the court that the elements of a
    respondent’s decision-making process are not capable of separation for
    analysis, that decision-making process may be analyzed as one employment
    practice.
    (d)     If the respondent demonstrates that a specific practice does not cause a
    disparate impact, the respondent may not be required to demonstrate that the
    practice is consistent with business necessity.
    Tex. Lab. Code Ann. § 21.122 (West 2006).
    17
    to the full professor rank. Statistics from the Office of Institutional Studies would
    indicate that this pattern can be found throughout The University of Texas at Austin.
    During the EEOC investigation, Poindexter provided the EEOC with a copy of the
    Report of the Committee on the Advancement of Minorities that states as to the University’s
    guidelines:
    Although there are System-wide guidelines for granting promotions and tenure, the
    component institutions—and often smaller academic units (schools, colleges,
    divisions, etc.)—set forth their own specific criteria for meeting the guidelines.
    Based on interviews with faculty, it is apparent to the Committee that criteria often
    are not clear or explicit. In addition, interpretation of the criteria is not uniform,
    often being left to department heads and deans. Further, criteria are often very
    general and easily lead to interpretations that may exclude minorities. Thus, while
    the written criteria may not be discriminatory, the unspoken judgments and
    interpretations may have that effect.12
    Hale averred that the EEOC acknowledged Poindexter’s “inference [of disparate impact] during its
    investigation” based on the fact that the “EEOC requested that the Defendant provide[ ] information
    regarding the racial composition of professors at the University of Texas at Austin.” Two categories
    of information that the EEOC requested from the University were:
    1.      A list showing all Associate Professors within the University of Texas at
    Austin who have sought promotion to Professor between the dates
    April 1, 1999 and January 25, 2002. For each individual listed, please
    provide name, race, date of hire, department, college, date(s) that the
    12
    Consistently, in her briefing to this Court, Poindexter identifies the “six-prong promotion
    policy of the University of Texas,” and her attorney at the hearing on the plea to the jurisdiction
    identified “the criteria used by the University; that those criteria, as a whole . . . that these unwritten,
    unknown standards and policies that they use . . . have disparate impact on racial and ethnic
    minorities.”
    18
    individual applied for promotion to Professor, and final decision concerning
    each promotion application.
    2.      For each individual identified in the list of applicants for promotion to full
    Professor, please provide a copy of each recommendation statement from the
    appropriate Department Budget Council, Department Chairman/Director, and
    Dean; and a copy of each “Recommendation for Change in Academic
    Rank/Status” form.
    The majority’s conclusion that the trial court did not have jurisdiction because Poindexter failed to
    identify a neutral policy in her administrative charge improperly disregards evidence favorable to
    Poindexter, delving into the merits of her disparate-impact claim. See Bland Ind. Sch. Dist. v. Blue,
    
    34 S.W.3d 547
    , 554 (Tex. 2000). Based on the evidence before the trial court, I would conclude that
    the trial court could have found that the evidence favorable to Poindexter supports a finding that an
    investigation of disparate impact based on a “particular employment practice” of the University or
    its “decision-making process” for promotions “could reasonably be expected to grow out of [her]
    initial charges of discrimination.” See Tex. Lab. Code Ann. § 21.122; 
    Miranda, 133 S.W.3d at 228
    ;
    
    Fellows, 701 F.2d at 450-51
    .13
    13
    The trial court also could have concluded that an investigation of retaliation “could
    reasonably be expected to grow out of [Poindexter’s] initial charges of discrimination” as an
    alternative basis for affirming the trial court’s denial of the University’s plea to the jurisdiction as
    to her retaliation claims. See Fellows v. Universal Rests., Inc., 
    701 F.2d 447
    , 450-51 (5th Cir. 1983);
    Texas Dep’t of Crim. Justice v. Young, No. 09-07-00635-CV, 2008 Tex. App. LEXIS 7350, at
    *17-19 (Tex. App.—Beaumont Oct. 2, 2008, no pet.) (mem. op.) (retaliation claim “factually related
    claim [ ] that could reasonably be expected to grow out of” an investigation of the plaintiff’s race
    and gender discrimination complaints) (citation omitted); City of La Joya v. Ortiz,
    No. 13-06-401-CV, 2007 Tex. App. LEXIS 818, at *13-15 (Tex. App.—Corpus Christi Feb. 1, 2007,
    no pet.) (mem. op.) (retaliation claim stated in intake questionnaire but not alleged in administrative
    charge “could be expected to grow out of her charge”).
    19
    The majority finds Pacheco “highly instructive” in reaching its holding “that, as a
    matter of law, Poindexter’s communications with the EEOC did not satisfy the legal requirements
    for exhausting a disparate-impact charge.” Pacheco is distinguishable on its facts. In Pacheco, the
    Court of Appeals for the Fifth Circuit affirmed the dismissal of the plaintiff’s disparate-impact claim
    for failure to exhaust administrative remedies, but the court sets forth the appropriate analysis as
    fact-intensive: “We engage in fact-intensive analysis of the statement given by the plaintiff in the
    administrative charge, and look slightly beyond its four corners, to its substance rather than its 
    label.” 448 F.3d at 789
    . In contrast to the correspondence between Poindexter and the EEOC, the plaintiff
    in Pacheco was sent a letter notifying him of the claim that was accepted for investigation14 and that
    “if he objected to the way his claim was stated, he should contact the Office within five days”; the
    plaintiff did not respond. 
    Id. at 786.
    The court also did not address conflicting evidence as to the
    substance of the “administrative charge” and the “initial charges of discrimination.” See, e.g., 
    id. at 792
    n.15 (newspaper article that acknowledged statistical underrepresentation of Hispanics in
    federal agencies not relevant to exhaustion question because “it was not submitted to the EEO, but
    was produced by [the plaintiff], after suit was filed in district court”).
    In conclusion, because the majority disregards evidence favorable to Poindexter, the
    non-movant, I concur only in the portion of the opinion reversing the trial court’s order as to
    Poindexter’s claims based on chapter 106 of the civil practice and remedies code and respectfully
    dissent to the remaining portions of the opinion reversing the trial court’s order on a plea to the
    14
    The claim stated in the letter was: “Whether the FAA treated you differently, based on
    your national origin (Hispanic), when you were not selected for a supervisor’s job.” Pacheco
    v. Mineta, 
    448 F.3d 783
    , 786 (5th Cir. 2006).
    20
    jurisdiction as to Poindexter’s retaliation and disparate-impact claims and short-circuiting this
    litigant’s day in court.15
    __________________________________________
    Jan P. Patterson, Justice
    Before Chief Justice Jones, Justices Patterson and Puryear
    15
    An alternative ground for affirming the trial court as to both the retaliation and the
    disparate-impact claims would be to imply that the trial court in its discretion denied the plea to the
    jurisdiction to “await a fuller development of the case.” See Texas Dep’t of Parks & Wildlife
    v. Miranda, 
    133 S.W.3d 217
    , 227 (Tex. 2004); Worford v. Stamper, 
    801 S.W.2d 108
    , 109 (Tex.
    1990). The majority concludes that an abuse-of-discretion standard does not apply “because the trial
    court did not purport to exercise its discretion in this regard.” Because the trial court did not make
    findings of fact and conclusion of law, however, we are to affirm the trial court’s order denying the
    plea to the jurisdiction if it can be upheld on any legal theory that finds support in the evidence.
    See 
    Miranda, 133 S.W.3d at 227
    ; 
    Worford, 801 S.W.2d at 109
    (“The judgment must be affirmed if
    it can be upheld on any legal theory that finds support in the evidence.”).
    21