James O. Ainsworth, Jr v. Cach, LLC ( 2012 )


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  • Affirmed and Memorandum Opinion filed April 10, 2012.
    In The
    Fourteenth Court of Appeals
    NO. 14-11-00502-CV
    JAMES O. AINSWORTH, JR., Appellant
    V.
    CACH, LLC, Appellee
    On Appeal from the County Court at Law No. 1
    Fort Bend County, Texas
    Trial Court Cause No. 09-CCV-040548
    MEMORANDUM OPINION
    In this credit card collection case, appellant James O. Ainsworth, Jr. challenges a
    judgment in favor of appellee CACH, LLC. Ainsworth contends that (a) the trial court
    erroneously admitted a business-records affidavit, (b) CACH lacked standing to sue,
    (c) the trial court abused its discretion by permitting Ainsworth to testify regarding
    documents not in evidence, (d) attorney’s fees were not proven by CACH, (e) the
    evidence is legally insufficient to support the verdict, and (f) the trial court erred by
    denying Ainsworth’s counterclaims. We affirm.
    BACKGROUND
    In October 2009, CACH sued Ainsworth to recover a credit card debt attributed to
    Ainsworth. CACH had acquired the debt from Chase Bank USA, N.A. In September
    2010, Ainsworth answered with a sworn denial, stating that CACH’s claims were not
    true, that he did not owe the amount CACH claimed he owed, and that he had never
    applied for, received, used, or authorized anyone to use the credit card at issue. He also
    asserted the affirmative defenses of statute of limitations, fraud, statute of frauds,
    payment, estoppel, failure of consideration, and usury. He further challenged CACH’s
    standing to sue and averred that he had not received a pre-suit demand. Finally, he
    counterclaimed under the DTPA, the Fair Debt Collection Practices Act, and the Texas
    Finance Code.
    During discovery, CACH sought copies of Ainsworth’s personal Wells Fargo
    bank account statements for the period from April 1, 2007 through April 30, 2008 (the
    “Wells Fargo statements”). After being sanctioned for failing to produce these
    documents, Ainsworth produced them to CACH.
    At the bench trial conducted on March 22, 2011, Ainsworth challenged CACH’s
    standing to pursue collection of this account. In response, CACH asserted that it had
    standing as an assignee of the original holder of the account. The trial court admitted,
    over a variety of Ainsworth’s objections, a business-records affidavit signed by CACH
    employee Maria Hwang on November 9, 2010, with several attachments incorporated
    therein (the “business-records affidavit”). In this affidavit, Hwang states:
    1. I am the Authorized Agent and custodian of the records of Plaintiff
    and am familiar with the Plaintiff’s business processes. Business
    records are kept and maintained in the ordinary course of Plaintiff's
    business (“Records”) concerning accounts like the account of the
    Defendant. The Records are made and maintained by individuals
    who have a business duty to make entries in the Records accurately
    at or near the time of the event that they record, or reasonably soon
    thereafter, by or from information transmitted by someone with
    personal knowledge of the event or act.
    2
    2. In addition, it is Plaintiff’s regular business practice to obtain,
    integrate, and rely upon documents prepared by the original creditor
    of the account at issue. In this particular action, Plaintiff has
    obtained and integrated documents received from the original
    creditor, CHASE BANK USA, N.A. successor in interest to
    WASH1NGTON MUTUAL/PROVIDIAN BANK. Plaintiff relies
    upon the accuracy of such documentation in its day to day business
    activities and such documents are considered Records of the
    Plaintiff. The records consist of both hard copy information and
    electronic information that is generated, stored and maintained by
    the original creditor in accordance with generally accepted standards
    in the retail and financial industries by individuals that possess the
    knowledge and training necessary to ensure the accuracy and
    reliability of the records. I know from my experience in reviewing
    such records that those records are made and maintained by
    individuals who have a business duty to make entries in the records
    accurately at or near the time of the event that they record. Plaintiff
    relies upon the accuracy and reliability of said records in its day to
    day business.
    Exhibit A to this affidavit is a “Bill of Sale” from Chase to CACH, purporting to
    sell “all rights, title and interest” to certain receivables “described in Exhibit 1 attached
    hereto and made part hereof for all purposes.” In turn, attached to this Bill of Sale is a
    largely redacted spreadsheet, with a heading stating “Chase Bank USA to CACH, LLC.”
    The spreadsheet contains the following information:
    Placement                Creditor
    Account Number       Debtor Name   SSN    Client Acct No     DOB        Original Creditor                Placement              C/O Date
    Date                     Last Pay
    XXX-
    AINSWORTH,                                         WAMU/PROVIDIAN
    15185179971295969                  XX-    4559962400404685   2/3/1952                       12/18/2008   4567.07     4/3/2008   11/28/2008
    JR, JAMES O                                        BANK
    9743
    Another affidavit by Hwang, dated August 6, 2009, is attached to the business-
    records affidavit. In this affidavit, Hwang states:
    1. I am an authorized agent for and a custodian of the records of
    CACH, LLC.
    2. As authorized agent and custodian of the business records for
    Plaintiff, I have personal knowledge based upon the review of the
    documentation provided by the original creditor (attached hereto)
    that, after all just and lawful offsets, payments, and credits have been
    3
    allowed, the total balance on the account of $4,567.07 is just and
    true and is due and owing from Defendant to Plaintiff.
    3. The total amount of $4,567.07 is based on the amount due at the
    time of placement of the account with plaintiff of $4,567.07 and post
    placement interest of $0 which accrues at an interest rate of 0%
    based on the documentation provided by the original creditor and
    attached hereto.
    4. The records attached hereto are the original or exact duplicates of the
    original.
    5. Demand for payment of the just amount owing Plaintiff by
    Defendant was made upon the Defendant more than thirty (30) days
    prior to filing of plaintiff’s original petition, and payment for the just
    amount owing has not been tendered.
    Also attached to the business-records affidavit is an “Affidavit of Sale” signed by
    Wendy Baldwin of Chase, in which she states:
    I am authorized on behalf of Chase Bank USA, N .A. (“Chase”) to make
    this affidavit.
    JP Morgan Chase & Co. (“JP Morgan”) purchased certain credit card
    receivables originated by Washington Mutual Bank through the FDIC,
    which receivables were assigned to Chase.
    JAMES O AINSWORTH JR had credit card account number
    4559962400404685 with Washington Mutual Bank, and that Account was
    one of the receivables transferred to Chase as described in paragraph 2.
    Chase sold the Account to CACH, LLC. on or about 12/22/2008. At the
    time of the sale to CACH, LLC., the amount due on the account pursuant to
    the terms of the applicable cardholder agreement by JAMES O
    AINSWORTH JR was $4,567.07.
    Your deponent states that to the best of deponent’s knowledge, information
    and belief that there was no unaccredited payment, just counterclaims or
    offsets against the account when it was sold.
    Chase has no further interest in said account for any purpose.
    Several copies of statements from Washington Mutual Card Services reflecting Providian
    account number 4559-9624-0040-4685 and addressed to James O. Ainsworth Jr., 1613
    Frost St., Rosenberg, TX 77471-4214 are also attached to the business-records affidavit.
    The first of these statements has a closing date of February 13, 2008 and reflects a
    4
    balance due of $3,487.01 and a payment received of $150.00. The second statement lists
    the closing date as April 15, 2008, reflects various charges made and a payment of
    $150.00, and shows a closing balance of $3,607.08. The third statement shows the
    closing date as November 13, 2008 and reflects a closing balance of $4,567.07. Finally,
    copies of Providian Bank Visa and MasterCard account agreements are attached to the
    business-records affidavit, although these copies are nearly illegible and unsigned by
    Ainsworth.
    After the business-records affidavit was admitted, CACH called Ainsworth, who
    testified that he had never received, used or authorized the use of, or made payments on a
    Washington Mutual/Providian Bank credit card. He acknowledged that the credit card
    statements admitted as part of the business-records affidavit were addressed to him at his
    residence. He agreed that the Wells Fargo statements shown to him by CACH’s counsel
    were the statements he had produced to CACH during discovery. He further
    acknowledged that the Wells Fargo bank statement dated March 6 through April 4, 2007
    reflected his name, his late wife’s name, and his mailing address, and that he had seen
    these statements prior to trial.
    When CACH asked him to acknowledge that on March 6, 2007, “a payment to
    WaMu PVN., WaMu Providian, payment on credit card” for $150.00 was shown on the
    Wells Fargo statement, Ainsworth’s counsel objected that CACH was questioning
    Ainsworth about documents not in evidence. The trial court overruled the objection.
    Ainsworth then denied that he had made the payment reflected on his bank statement. He
    did, however, agree that a payment attributed to his late wife, Gayle L. Ainsworth, was
    made on the same day, which was reflected on the statement. He further acknowledged
    that a direct deposit from his employer appeared on the statement.
    CACH asked about another of Ainsworth’s bank statements, seeking
    acknowledgment from Ainsworth that he had made a payment on April 3, 2007, to
    WaMu Providian. Ainsworth’s counsel objected that CACH was asking Ainsworth again
    to testify from a document not in evidence. The trial court overruled the objection, stating
    5
    that the document was provided to CACH’s counsel. Ainsworth’s counsel obtained a
    running objection to “this document.” Ainsworth again denied making the payment
    shown on his bank statement, although he agreed that the statement reflected a payment
    to WaMu Providian for $125.00 made on April 3, 2007 with his name on it. He also
    denied having seen or reviewed any of his bank statements from April 2007 to April
    2008. He further stated that he “had no idea” that, for seven years, statements were being
    sent to his house showing a debt on the credit card. He further denied having received
    several collection calls from various individuals regarding this credit card debt.
    On cross-examination, Ainsworth testified that his late wife, Gayle, was
    responsible for paying the bills. He again denied ever applying for, receiving, or using the
    credit card at issue here. He further denied speaking with anyone from CACH regarding
    the credit card account. He testified that he knew nothing about this credit card debt until
    he received a letter from CACH’s counsel that he needed to appear for court regarding
    the debt. He stated, “Well, it was really upsetting to me because I didn’t know anything
    about it. Here I am being sued for a credit card I never used or knew about.”
    CACH’s counsel, Richard Clark, testified, over Ainsworth’s objection, regarding
    his fees. He stated that he billed his debt-collection clients, including CACH, on a
    twenty-five percent contingency basis of the amount collected. Clark explained that his
    twenty-five percent contingency fee on the principal amount owed is reasonable and
    necessary given the amount of work he puts into a case. When cross-examined about his
    time, Clark admitted that he did not keep time records because he worked on a
    contingency basis. He further acknowledged that he did not segregate his time between
    CACH’s claims and the defenses and counterclaims of Ainsworth. He stated that his fee
    in this case was $1,507.13.1 Ainsworth’s counsel, Betsy Grubbs, testified regarding her
    hourly rates and that a reasonable and necessary fee for this case would be $5,120.00. She
    also testified regarding appellate fees. The trial court took the matter under advisement.
    1
    This amount is greater than twenty-five percent of the principal amount owed in this debt case.
    6
    On May 4, 2011, the trial court signed a judgment in favor of CACH, awarding
    CACH $4,567.07 in damages, $1,150.00 in attorney’s fees, five-percent post-judgment
    interest, and court costs. It dismissed all of Ainsworth’s counterclaims with prejudice.
    Ainsworth filed a request for findings of fact and conclusions of law, but our record does
    not contain these findings. This appeal timely ensued.
    The Business-Records Affidavit
    Because Ainsworth’s first, second, and fifth issues relate to the trial court’s
    admission of the business-records affidavit, we address these issues together. In issue
    one, Ainsworth contends that the trial court abused its discretion by admitting the
    business-records affidavit. Next, Ainsworth asserts that the trial court erred in concluding
    that CACH had standing to pursue this claim. Finally, in issue five, Ainsworth contends
    that, excluding the inadmissible evidence, there is no evidence to support the judgment.
    Ordinarily, we would address the standing issue first, as it relates to the trial court’s
    jurisdiction.2 But these issues all turn on the admissibility of the business-records
    affidavit because it establishes CACH’s standing and provides legally sufficient evidence
    to support the trial court’s verdict. Thus, we address the admissibility of this affidavit
    first.
    A.     Admissibility of the Business-Records Affidavit
    Ainsworth challenged the admission of the business-records affidavit and
    supporting documentation on numerous grounds, including hearsay and that the
    supporting documents were unreliable and not trustworthy. The admission and exclusion
    of evidence are within the sound discretion of the trial court. Bayer Corp. v. DX
    Terminals, Ltd., 
    214 S.W.3d 586
    , 609 (Tex. App.—Houston [14th Dist.] 2006, pet.
    2
    A party seeking affirmative relief must have standing to invoke a court’s subject matter
    jurisdiction. DaimlerChrysler Corp. v. Inman, 
    252 S.W.3d 299
    , 304 (Tex. 2008). Without breach of a
    legal right belonging to the plaintiff, no cause of action can accrue to its benefit. See Nobles v. Marcus,
    
    533 S.W.2d 923
    , 927 (Tex. 1976). When a plaintiff lacks standing, the proper disposition is to dismiss the
    lawsuit. 
    Inman, 252 S.W.3d at 304
    .
    7
    denied) (citing City of Brownsville v. Alvarado, 
    897 S.W.2d 750
    , 753 (Tex. 1995)). The
    complaining party must show that the trial court erred and that such error probably
    resulted in an improper judgment, which usually requires a showing that the judgment
    turned on the challenged evidence. Id.; see also Tex. R. App. P. 44.1(a)(1) (requiring that
    before a judgment can be reversed on appeal it must be determined that the error
    probably caused rendition of an improper judgment or prevented the appellant from
    properly presenting the case on appeal).
    A proponent of hearsay evidence bears the burden of showing that testimony fits
    within an exception to the general rule prohibiting admission of the hearsay evidence.
    Volkswagen of Am., Inc. v. Ramirez, 
    159 S.W.3d 897
    , 908 n. 5 (Tex. 2004); see also Tex.
    R. Evid. 802. Rule of Evidence 803(6) provides an exception to the hearsay rule for
    business records if the offering party shows (1) the records were made and kept in the
    regular course of business; (2) the business kept the records as part of its regular practice;
    (3) the records were made at or near the time of the event they contain; and (4) the person
    making the records or submitting the information had personal knowledge of the events
    being recorded. See Tex. R. Evid. 803(6). Business records may also be “admissible in
    evidence in any court in this state upon the affidavit of [a] person” who can satisfy the
    requirements of Rule 803(6). Tex. R. Evid. 902(10)(a). Finally, third-party documents
    can become the business records of an organization and, consequently, admissible under
    rule 803(6), if the records are (1) incorporated and kept in the course of the testifying
    witness’s business; (2) the business typically relies upon the accuracy of the contents of
    the documents; and (3) the circumstances otherwise indicate the trustworthiness of the
    documents. Simien v. Unifund CCR Partners, 
    321 S.W.3d 235
    , 240–41 (Tex. App.—
    Houston [1st Dist.] 2010, no pet.) (citing Bell v. State, 
    176 S.W.3d 90
    , 92 (Tex. App.—
    Houston [1st Dist.] 2004, pet. ref’d)).
    The business-records affidavit, described above, meets these criteria. Hwang
    stated that she is the custodian of records for CACH and that it is CACH’s “regular
    business practice to obtain, integrate and rely upon documents prepared by the original
    8
    creditor of the account at issue.” She further averred that CACH relies on the accuracy of
    the documents in its day-to-day business activities and that the records are made and
    maintained by individuals who have a duty to keep the record accurately at or near the
    time of the event that they record. Finally, one of the documents attached to the business-
    records affidavit is the “affidavit of sale,” which is notarized. Such a notarized document
    is self-authenticating under the Texas Rules of Evidence. See Tex. R. Evid. 902(8). In
    this document, described above, an authorized agent of Chase Bank, N.A., stated that
    Chase had acquired Ainsworth’s account from Washington Mutual Bank, sold it to
    CACH in December 2008, and that the amount due on the account at the time of the sale
    was $4,567.07. Chase’s failure to keep accurate records could result in criminal or civil
    penalties. See Tex. Fin. Code Ann. § 392.304(a)(8) (prohibiting misrepresentations of
    amount of consumer debt); 
    id. § 392.402
    (providing for criminal penalties for violations
    of chapter 392 of Texas Finance Code); see also Fair Debt Collection Practices Act, 15
    U.S.C.A. § 1692e(2)(a) (prohibiting misrepresentation of amount of debt); 
    id. § 1692l
    (providing for administrative enforcement of Administrative Debt Collection Practices
    Act). These circumstances otherwise indicate the trustworthiness of the Chase Bank
    documents.3 See 
    Simien, 321 S.W.3d at 243
    –44. Accordingly, because the business-
    records affidavit at issue here meets the criteria for admission as business records under
    3
    Ainsworth mistakenly relies on Old Republic, a case from the First Court of Appeals, for the
    proposition that documents under the business records exception to the hearsay rule generally come in
    fully proven, unless contract execution is challenged by verified denial. Old Republic Ins. Co. v. Edwards,
    No. 01-10-00150-CV, 
    2011 WL 2623994
    , at *11 (Tex. App.—Houston [1st Dist.] June 30, 2011, no pet)
    (mem. op.). But Old Republic is not a case dealing with a credit card debt. See 
    id. A credit
    or charge card
    agreement need not be in writing or signed. See Tex. Bus. & Comm. Code Ann. §26.02(a)(2)(A)
    (exempting credit or charge cards from the requirement that a loan agreement must be in writing); see
    also Winchek v. Am. Express Travel Related Servs. Co., 
    232 S.W.3d 197
    , 204 (Tex. App.—Houston [1st
    Dist.] 2007, no pet.) (concluding that use of and payment on a credit card account is sufficient to establish
    the card holder’s intent to be bound by the credit card agreement). Although Ainsworth denied applying
    for, receiving, using, and making payments on the account at issue here, his credibility was an issue for
    the trier of fact. See, e.g., Grounds v. Tolar Indep. Sch. Dist., 
    856 S.W.2d 417
    , 422 (Tex. 1993) (stating
    that trial court is arbiter of both factual and legal issues in a non-jury trial); Cent. Forest S/C Partners,
    Ltd. v. Mundo-Mundo, Inc., 
    184 S.W.3d 296
    , 302 (Tex. App.—Dallas 2005, no pet.) (“In a bench trial, it
    is the duty of the trial court to pass on the credibility of the witnesses and on the weight to be given their
    testimony.”).
    9
    Texas Rule of Evidence 803(6), the trial court did not abuse its discretion in admitting
    these records. See 
    id. We overrule
    Ainsworth’s first issue.
    B.      Standing
    Here, CACH asserts standing as an assignee of the debt-holder. An assignee stands
    in the assignor’s shoes and may assert those rights that the assignor could assert,
    including bringing suit. See Gulf Ins. Co. v. Burns Motors, Inc., 
    22 S.W.3d 417
    , 420
    (Tex. 2000); see also Sw. Bell Tel. Co. v. Marketing on Hold Inc., 
    308 S.W.3d 909
    , 916
    (Tex. 2010) (holding that because class action representative held contractually valid
    assignments, representative stepped “into the shoes of the claim-holders and is considered
    under the law to have suffered the same injury as the assignors and have the same ability
    to pursue the claims”). As evidence of its status as an assignee, CACH provided the
    business-records affidavit described above. These documents establish that CACH has
    standing to sue because Chase assigned its ownership interest in Ainsworth’s debt to
    CACH. Further, Ainsworth has not challenged Chase’s right to sue for recovery of this
    debt. As the assignee of Chase, CACH was entitled to assert any rights Chase could
    assert, including bringing suit. Thus, Ainsworth’s second issue is without merit, and we
    overrule it.
    C.      Sufficiency of the Evidence
    In conducting a legal-sufficiency review, we must consider all of the evidence in
    the light most favorable to the verdict and indulge every reasonable inference that would
    support it. City of Keller v. Wilson, 
    168 S.W.3d 802
    , 822 (Tex.2005). In determining
    whether legally sufficient evidence supports the finding under review, we must consider
    evidence favorable to the finding if a reasonable fact-finder could consider it, and
    disregard evidence contrary to the finding unless a reasonable fact-finder could not
    disregard it. 
    Id. at 821.
    10
    The business-records affidavit, described above, provides legally sufficient
    evidence to support the trial court’s verdict. It establishes that Ainsworth incurred a credit
    card debt, that he failed to pay it, and that this debt was ultimately acquired by CACH.
    Although Ainsworth denied applying for, receiving, using, and making payments on the
    account at issue here, his credibility was an issue for the trier of fact. See, e.g., Grounds v.
    Tolar Indep. Sch. Dist., 
    856 S.W.2d 417
    , 422 (Tex. 1993) (stating that trial court is
    arbiter of both factual and legal issues in a non-jury trial); Cent. Forest S/C Partners, Ltd.
    v. Mundo-Mundo, Inc., 
    184 S.W.3d 296
    , 302 (Tex. App.—Dallas 2005, no pet.) (“In a
    bench trial, it is the duty of the trial court to pass on the credibility of the witnesses and
    on the weight to be given their testimony.”). Because the record contains legally
    sufficient evidence to support the trial court’s verdict, we overrule Ainsworth’s fifth
    issue.
    Ainsworth’s Testimony Regarding Bank Records
    In his third issue, Ainsworth asserts that the trial court should have sustained his
    objection to his testimony regarding documents—the Wells Fargo statements—that were
    neither offered nor admitted into evidence. As described above, these documents
    consisted of copies of Ainsworth’s banking records that he produced to CACH during
    discovery. To reiterate, we review a trial court’s decision to admit or exclude evidence
    under an abuse-of-discretion standard. Bayer 
    Corp., 214 S.W.3d at 609
    .
    Ainsworth testified, without objection, that the Wells Fargo statements shown to
    him by CACH’s counsel were his bank statements. He further acknowledged that these
    statements reflected his name, his late wife’s name, and his mailing address, and that he
    had seen these statements prior to trial. In fact, Ainsworth answered nine questions about
    these documents before his counsel objected that he was “testifying to documents not in
    evidence.” Thus, Ainsworth’s objection was not timely. See Tex R. Evid. 103 (requiring a
    timely objection to admission of evidence); Tex. R. App. P. 33.1(a) (same).
    Further, CACH responded that the records were offered to refresh Ainsworth’s
    recollection and impeach his credibility because he denied knowing about the debt at
    11
    issue. See Tex. R. Evid. 612 (providing that a witness may use a writing to refresh his
    memory, but that if so used, the adverse party is entitled to have the writing produced at
    the hearing, to inspect it, to cross-examine the witness thereon, and to introduce portions
    of the writing into evidence relating to the witness’s testimony). Neither CACH nor
    Ainsworth attempted to have these records admitted. The credibility of a witness may be
    attacked by any party, including the party calling the witness. Tex. R. Evid. 607. Under
    these circumstances, we cannot say that the trial court abused its discretion in admitting
    Ainsworth’s testimony regarding these documents. We overrule appellant’s third issue.
    CACH’s Attorney’s Fees
    In issue four, Ainsworth contends the trial court erred by allowing the testimony of
    CACH’s attorney, Richard Clark, regarding his fees. Specifically, Ainsworth asserts that,
    because Clark claimed a privileged fee-agreement contract with CACH, Clark should not
    have been permitted to testify. Ainsworth further contends that CACH’s counsel failed to
    establish any of the Arthur Anderson4 factors regarding the reasonableness and necessity
    of attorney’s fees. Finally, Ainsworth asserts that CACH failed to segregate its attorney’s
    fees between recoverable and non-recoverable claims.
    Texas law prohibits recovery of attorney’s fees unless authorized by statute or
    contract. Tony Gullo Motors I, L.P. v. Chapa, 
    212 S.W.3d 299
    , 310 (Tex. 2006).
    “Reasonable” attorney’s fees are available to a prevailing party on a breach of contract
    claim. Tex. Civ. Prac. & Rem. Code Ann. § 38.001(8) (West 2008). We review an award
    of attorney’s fees on the basis of breach of contract for an abuse of discretion. E.g.,
    Llanes v. Davila, 
    133 S.W.3d 635
    , 640 (Tex. App.—Corpus Christi 2003, pet. denied)
    (citing Ragsdale v. Progressive Voters League, 
    801 S.W.2d 880
    , 881 (Tex. 1990) (per
    curiam)). The test for an abuse of discretion is whether the trial court’s decision is
    arbitrary or unreasonable. 
    Id. (citing Beaumont
    Bank, N.A. v. Buller, 
    806 S.W.2d 223
    ,
    226 (Tex. 1991)). Finally, although the trial court has discretion to fix the amount of
    4
    See Arthur Anderson & Co. v. Perrry Equip. Corp., 
    945 S.W.2d 812
    , 818 (Tex. 1997).
    12
    attorney’s fees, it does not have discretion to deny attorney’s fees entirely if they are
    proper. Hassell Constr. Co., Inc. v. Stature Comm. Co., Inc., 
    162 S.W.3d 664
    , 668 (Tex.
    App.—Houston [14th Dist.] 2005, no pet.).
    Regarding Clark’s testimony, Ainsworth’s attorney lodged the following
    objection:
    Judge, I have some objections as to his testimony on attorney’s fees.
    Nowhere at any point have they told us how much. We asked them for
    time records in our request for production. He said they didn’t exist. We
    asked for a copy of the contract. They claimed privilege. . . .
    I would object to him offering any testimony on attorney’s fees,
    whatsoever.
    Clark responded that he was statutorily entitled to attorney’s fees, that he does not keep
    time records on debt cases, and that he has a contingency fee of twenty-five percent. He
    further asserted that the information Ainsworth had requested contained attorney/client
    information that was privileged. The trial court overruled Ainsworth’s objection and
    permitted Clark to testify. Ainsworth has not established that the contingency-fee
    agreement was not protected by the attorney/client privilege. Accordingly, we see no
    abuse of discretion in the trial court’s ruling, and overrule this portion of Ainsworth’s
    fourth issue.
    Turning to the reasonableness of Clark’s fees, he testified as follows:
    He has been a licensed attorney since May of 1993;
    He has prosecuted debt collections for the past eighteen years and knows what
    other attorneys charge as reasonable fees;
    The twenty-five percent contingency fee on the principle amount owed is
    reasonable and necessary given the amount of work he put into this case;
    He has “probably put in three times the amount” of time he usually puts into
    debt collection cases in this case;
    He considered all the work he put into this case to be recoverable, i.e., he did
    not need to segregate his fees between his work on CACH’s breach of contract
    claim and his work defending against Ainsworth’s counterclaims;
    He does not keep hours on debt collection cases; and
    13
    He was requesting $1,507.13 in attorney’s fees.
    Clark’s testimony covers some of the Arthur Anderson factors. For example, Clark
    established his experience in working on this type of case and explained that he was
    aware of the customary fees charged locally for similar services. See Arthur Anderson &
    Co. v. Perry Equip. Corp., 
    945 S.W.2d 812
    , 818 (Tex. 1997) (listing eight factors a
    factfinder should consider when determining the reasonableness of attorney’s facts). He
    further testified that this case required about three times the usual amount of time it takes
    him to prosecute similar cases. 
    Id. Although not
    all the Arthur Anderson factors are addressed by Clark’s testimony,
    a litigant is not required to present evidence on each of these factors. Acad. Corp. v.
    Interior Buildout & Turnkey Constr., Inc., 
    21 S.W.3d 732
    , 742 (Tex. App.—Houston
    [14th Dist.] 2000, no pet.). The trier of fact may also look at the entire record, the
    evidence presented on reasonableness, the amount in controversy, the common
    knowledge of the participants as lawyers and judges, and the relative success of the
    parties in determining the reasonableness of the attorney’s fees. 
    Id. Here, the
    trial judge
    did not award Clark the full amount he requested ($1,507.13), instead awarding him only
    $1,150.00. We further note that, as discussed above, Ainsworth requested a substantially
    larger sum for attorney’s fees—$5,120.00. Considering the above described testimony, as
    well as the additional factors set forth in Academy Corporation listed above, we conclude
    that the trial judge was within his discretion to award CACH $1,150.00 in attorney’s fees.
    We overrule this portion of Ainsworth’s fourth issue.
    Ainsworth next asserts in this issue that CACH was required to segregate its fees
    between its recoverable breach of contract fees and its unrecoverable fees on his
    counterclaims. If any attorney’s fees relate solely to claims for which fees are not
    recoverable, a claimant must segregate recoverable from unrecoverable fees. Tony Gullo
    Motors 
    I, 212 S.W.3d at 313
    . “Intertwined facts do not make all attorney’s fees
    recoverable; it is only when discrete legal services advance both a recoverable and
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    unrecoverable claim that they are so intertwined that they need not be segregated.” 
    Id. at 313–14.
    Here, all the claims at issue before the trial court involved CACH’s successful
    breach-of-contract claim. CACH’s claim and Ainsworth’s counterclaims depended upon
    the same essential facts, using the same documents and witnesses. See 
    id. at 314.
    Hence,
    the legal work performed by CACH’s attorney advanced both the prosecution of its
    breach-of-contract claim and the defense of Ainsworth’s counterclaims. The legal work
    performed by CACH’s attorney advanced both recoverable and nonrecoverable claims.
    See 
    id. at 313–14;
    cf. 7979 Airport Garage, L.L.C. v. Dollar Rent a Car Sys., Inc., 
    245 S.W.3d 488
    , 507–09 (Tex. App.—Houston [14th Dist.] 2007, pet. denied) (concluding
    that fees incurred in defending against counterclaims did not have to be segregated from
    those incurred in prosecuting breach-of-contract claim because claims and counterclaims
    depended on same essential facts, relied on same documents and witnesses, and appellee
    had to defeat appellant’s claims before it could recover). Under these circumstances, we
    conclude that CACH was not required to segregate its attorney’s fees. We overrule
    Ainsworth’s fourth issue in its entirety.
    Ainsworth’s Counterclaims
    In his sixth and final issue, Ainsworth contends that the trial court erred by
    denying his counterclaim. The totality of his argument on this issue is as follows:
    As stated above, if the Court had properly excluded CACH’s evidence,
    there would have been no evidence of CACH’s claim; therefore, the
    Counterclaim, of which there was evidence of, would lie.
    The Trial Court erred by denying the Counterclaim of Ainsworth.
    The Court of Appeals, in reversing and rendering that CACH should take
    nothing should therefore also render this issue of Ainsworth’s
    Counterclaim.
    No legal authority or record references are provided for this issue. Accordingly, it
    has not been properly briefed, and it is waived. See Tex. R. App. P. 38.1(i) (“The brief
    must contain a clear and concise argument for the contentions made, with appropriate
    15
    citations to authorities and to the record.”); Priddy v. Rawson, 
    282 S.W.3d 588
    , 596, 601
    (Tex. App.—Houston [14th Dist.] 2009, pet. denied). Accordingly, this issue presents
    nothing for our review and is overruled.
    CONCLUSION
    Having overruled each of Ainsworth’s issues, we affirm the trial court’s judgment.
    /s/    Adele Hedges
    Chief Justice
    Panel consists of Chief Justice Hedges and Justices Jamison and McCally.
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