Deutsche Bank Trust Company, N.A. v. Jason Anders and Leslie Anders ( 2013 )


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  •                                        NO. 12-12-00053-CV
    IN THE COURT OF APPEALS
    TWELFTH COURT OF APPEALS DISTRICT
    TYLER, TEXAS
    DEUTSCHE BANK TRUST COMPANY, N.A.,§                                APPEAL FROM THE 402ND
    APPELLANT
    V.                                                     §           JUDICIAL DISTRICT COURT
    JASON ANDERS AND LESLI ANDERS,
    APPELLEES                                             §            WOOD COUNTY, TEXAS
    MEMORANDUM OPINION
    Deutsche Bank Trust Company, N.A. appeals the trial court‟s denial of its motion for new
    trial after the granting of a default judgment in favor of Jason and Lesli Anders. The Bank raises
    two issues on appeal. We reverse and remand.
    BACKGROUND
    On October 11, 2011, Jason and Lesli Anders (Appellees) filed their original petition and
    request for temporary restraining order and injunctive relief against the Bank. The Bank was
    served by certified mail on October 13, 2011. The trial court entered a default judgment against
    the Bank on November 8, 2011, granting Appellees their requested relief and awarding them
    $10,500 in attorney‟s fees. The Bank‟s original answer and request for disclosure was filemarked
    on November 14, 2011.1 The Bank filed a timely motion for new trial alleging a calendaring
    mistake. After conducting a hearing on the Bank‟s motion for new trial, the trial court denied the
    motion, and this appeal followed.
    1
    The Bank‟s original answer was mailed on November 10, 2011.
    MOTION FOR NEW TRIAL
    In its first issue, the Bank contends that the trial court abused its discretion by not setting
    aside the default judgment and by refusing to grant a new trial when all three elements of the
    Craddock test were met. The only contested element of the Craddock test at trial and on appeal is
    whether the Bank‟s failure to answer before judgment was due to conscious indifference.
    Standard of Review
    We review a trial court‟s ruling on a motion for new trial for abuse of discretion.
    Strackbein v. Prewitt, 
    671 S.W.2d 37
    , 38 (Tex. 1984). The historical trend in default judgment
    cases is to liberally grant new trials because the law prefers that cases be disposed of on their
    merits wherever possible, rather than by default. See Sutherland v. Spencer, 
    376 S.W.3d 752
    ,
    756 (Tex. 2012); Miller v. Miller, 
    903 S.W.2d 45
    , 47 (Tex. App.—Tyler 1995, no writ).
    A default judgment should be set aside and a new trial ordered in any case in which the
    failure of the defendant to answer before judgment was (1) not intentional, or the result of
    conscious indifference on its part, but was due to a mistake or accident, (2) the motion for new
    trial sets up a meritorious defense, and (3) is filed at a time when the granting thereof will
    occasion no delay or otherwise work an injury to the plaintiff. See Craddock v. Sunshine Bus
    Lines, Inc., 
    133 S.W.2d 124
    , 126 (1939). A trial court abuses its discretion when it denies a
    motion for new trial if all three elements of the Craddock test are met. Director, State Employees
    Workers’ Comp. Div. v. Evans, 
    889 S.W.2d 266
    , 268 (Tex. 1994).
    Applicable Law
    When a default judgment is attacked by a motion for new trial, the critical question is
    “[w]hy did the defendant not appear?” Milestone Operating, Inc. v. Exxonmobil Corp., No. 11-
    0647, 
    2012 WL 5285085
    , at *1 (Tex. Oct. 26, 2012). Consciously indifferent conduct occurs
    when the defendant knew it was sued but did not care. 
    Id. at *2.
    The first Craddock element—
    “conscious indifference”—is satisfied when the defendant‟s factual assertions, if true, negate
    intentional or consciously indifferent conduct by the defendant and the factual assertions are not
    controverted by the plaintiff. 
    Sutherland, 376 S.W.3d at 755
    . The absence of an intentional
    failure to answer rather than a real excuse for not answering is the controlling fact. 
    Id. at 756.
    Thus, some excuse, although not necessarily a good one, will suffice to show that a defendant‟s
    failure to file an answer was not because the defendant did not care. See In re R.R., 
    209 S.W.3d 2
    112, 115 (Tex. 2006). It has also been held that the presence of a mistake precludes the presence
    of an intentional act. See Bank One, Tex., N.A. v. Moody, 
    830 S.W.2d 81
    , 83 (Tex. 1992). This
    means that a mistake or accident may negate any intention not to file an answer. See 
    id. In conducting
    our analysis, we look to the knowledge and acts of the defendant to
    determine whether the defendant acted with conscious indifference. 
    Evans, 889 S.W.2d at 269
    .
    When a defendant relies on an agent to file an answer, it must demonstrate that both it and its
    agent were free of conscious indifference. Holt Atherton Indus., Inc. v. Heine, 
    835 S.W.2d 80
    ,
    83 (Tex. 1992); Titan Indem. Co. v. Old S. Ins. Group, Inc., 
    221 S.W.3d 703
    , 708 (Tex. App.—
    San Antonio 2006, no pet.).           If the factual assertions in the defaulting party‟s affidavits are not
    controverted, the defendant satisfies its burden when its affidavit sets forth facts that, if true,
    negate intentional or consciously indifferent conduct by the defendant. 
    Id. In determining
    if the
    defendant‟s factual assertions are controverted, the court looks to all the evidence in the record.
    
    Id. at 709.
    The Evidence in the Record
    In its motion for new trial, the Bank included the affidavit of Nathan Boucher, vice
    president and senior counsel of American Home Mortgage Servicing, Inc. (AHMSI), a servicing
    company for investors of security trusts. Boucher also testified during the hearing on the Bank‟s
    motion. Boucher‟s affidavit and testimony provided the explanation for the Bank‟s default.
    According to Boucher, AHMSI is hired to represent lenders and investors nationwide. The
    Bank is among the investors represented by AHMSI. When an investor is sued, it sends the
    “lawsuit” to AHMSI, and the case is entered into AHMSI‟s litigation tracking system. It is then
    Boucher‟s responsibility to assign the case to outside counsel and take additional steps to defend
    the lawsuit.
    The Bank was served with a copy of the petition in Appellees‟ lawsuit through its
    registered agent on October 13, 2011. Accordingly, the answer date was November 7, 2011. 2 The
    Bank mailed the petition to AHMSI on October 20, 2011. On October 24, 2011, AHMSI received
    the petition and uploaded the case into its litigation tracking system. Thus, the date of entry for
    the lawsuit was October 24, 2011. The case was then forwarded to Boucher for assignment to
    outside counsel and for internal management.
    2
    See TEX. R. CIV. P. 99.
    3
    The date of service for Appellees‟ lawsuit was not entered into AHMSI‟s litigation
    tracking system because it was not shown on the cover sheet attached to the petition. There were
    no errors in logging the lawsuit into the system. Boucher testified that he sorts the cases to be
    assigned to outside counsel, and he first attempts to sort them by the date of service. But here,
    Boucher sorted the cases by their date of entry into the system. He explained that the sorting of
    cases by date of entry “typically . . . works” because AHMSI normally receives the lawsuits from
    its investors shortly after they are served. In this case, however, AHMSI received the case eleven
    days after the Bank was served.
    Boucher testified that when he sorted the cases, he was overseeing approximately eight
    hundred cases nationwide and at the time of sorting, he had thirty-six cases to assign. He
    explained that he “mistook the date the case was assigned to [him] for the service date and did not
    assign the case to outside counsel in time to file a timely answer.” Thus, Boucher‟s mistake
    occurred because he “had been calculating [the answer date] from October 24th, instead of
    October 13th.”
    Because Boucher believed the Bank had been served on October 24, he also believed there
    was “plenty of time to file a general denial.” Boucher assigned the case to outside counsel on
    November 9, 2011, and the Bank‟s answer was mailed the next day.
    Analysis
    Boucher‟s affidavit and testimony describes the relationship between AHMSI and the
    Bank in general terms—the Bank hires AHMSI to assign lawsuits to outside counsel.                His
    affidavit and testimony show the dates on which AHMSI received Appellees‟ lawsuit from the
    Bank.    It is clear from the record that there was no breakdown in communication between the
    Bank and AHMSI. Therefore, the Bank was not required to offer additional testimony to show its
    lack of conscious indifference. See Fidelity & Guaranty Ins. Co. v. Drewery Constr. Co., Inc.,
    
    186 S.W.3d 571
    , 575 (Tex. 2006) (affidavits sufficient when they describe procedures and explain
    where breakdown occurred).
    Appellees cite Freeman v. Pevehouse, 
    79 S.W.3d 637
    (Tex. App.—Waco 2002, no pet.)
    and BancTEXAS McKinney, N.A. v. Desalination Sys., Inc., 
    847 S.W.2d 301
    (Tex. App.—
    Dallas 1992, no pet.) to support their contention that the Bank failed to satisfy its burden of proof
    because no one from the Bank testified at the motion for new trial hearing.            We construe
    4
    Appellees‟ argument to be that testimony from the Bank was required to explain what happened
    between the date the Bank was served and the date the Bank forwarded the lawsuit to AHMSI.
    But it is clear from the record that the Bank‟s forwarding of the lawsuit to AHMSI was within the
    time period for filing an answer. By the time the lawsuit was in AHMSI‟s litigation tracking
    system, it was Boucher‟s sole responsibility to make sure that an answer was timely filed. Thus,
    no additional testimony was required.
    Here, it was Boucher‟s calendaring error that caused the default judgment. Furthermore,
    in Freeman and BancTEXAS, the courts found that the defendants‟ evidence was insufficient
    because the defendants did not describe how the citations were lost. 
    Freeman, 79 S.W.3d at 645
    ;
    
    BancTEXAS, 847 S.W.2d at 302
    . But in Fidelity, the supreme court expressly held that an
    affidavit from the person who lost service documents describing how the loss occurred was not
    required. See 
    Fidelity, 186 S.W.3d at 575
    (“People often do not know where or how they lost
    something—that that is precisely why it remains „lost.‟”).
    Appellees also contend that the Bank‟s excuse should not negate conscious indifference in
    light of the education, training, experience, resources, and high responsibility of the Bank and its
    agents. To support this argument, they cite Folsom Investments, Inc. v. Troutz, 
    632 S.W.2d 872
    ,
    874 (Tex. App.—Fort Worth 1982, writ ref‟d n.r.e.). In Folsom, the registered agent received two
    separate citations. 
    Id. at 873.
    She forwarded the subsequent citation with a memorandum
    addressed to a senior officer and owner in which she stated, “[T]his is probably already in the
    hands of our attorney and insurance company, but we were just served this citation today. . . .” 
    Id. But there
    was no evidence that anyone took any action by forwarding either citation to the
    defendant‟s attorneys. See 
    id. at 873-75.
    Instead, the evidence showed only that the defendant‟s
    agents assumed “something was being done.” 
    Id. at 874.
           Here, upon being served, the Bank took action by forwarding Appellees‟ petition to its
    agent, AHMSI. AHMSI also took action by entering the case into its litigation tracking system.
    Unlike Folsom, the mistake that occurred in this case was not an assumption that “something was
    being done.” Instead, the mistake the Bank‟s agent made was believing that the service date was
    October 24 when it was actually eleven days earlier. Therefore, Folsom does not apply.
    Finally, Appellees direct our attention to Munson v. State, 
    576 S.W.2d 440
    , 442 (Tex.
    Civ. App.—Austin 1978, writ ref‟d n.r.e.) to support their contention that Boucher‟s testimony
    5
    constitutes an unbelievable excuse and is inadequate to show a lack of conscious indifference.
    But Munson is distinguishable because the defendant‟s excuse in Munson rested on disputed
    facts, and therefore witness credibility was an issue. 
    Id. at 441.
    The Munson court held that a
    trial court is not required to grant a new trial merely on the advancement of an excuse, no matter
    how unbelievable. 
    Id. at 442.
    Here, there are no facts in the record to dispute Boucher‟s
    testimony that he did not know until after the default judgment had been signed that the Bank was
    served with notice of Appellees‟ lawsuit eleven days before it was entered into AHMSI‟s
    litigation tracking system.
    Although Appellees offered evidence that AHMSI‟s tracking system has automated
    deadline notifications, this does not controvert Boucher‟s testimony that he mistakenly believed
    the Bank was served on October 24, 2011. See Milestone Operating, Inc., 
    2012 WL 5285085
    , at
    *2 (testimony that someone saw agent receive papers did not controvert agent‟s testimony that he
    did not recall being served). Furthermore, if the only date entered into the tracking system was
    October 24, the notification of the upcoming answer deadline for Appellees‟ lawsuit would have
    been incorrect and thus, ineffective.
    Conclusion
    We conclude that the evidence in the record here shows that the Bank‟s failure to answer
    was neither intentional nor the result of consciously indifferent conduct. See 
    id. To the
    contrary,
    Boucher‟s testimony detailed a system established between the Bank and AHMSI for responding
    to lawsuits in order to prevent the rendition of no-answer default judgments. See 
    Fidelity, 186 S.W.3d at 576
    . But because the date of service was not logged into the system, the Bank‟s agent
    incorrectly treated the lawsuit‟s date of entry as the date of service, causing the calendaring
    mistake.   Thus, the trial court erred in concluding that the Bank had not satisfied the first
    requirement of Craddock. Accordingly, we sustain the Bank‟s first issue.
    ATTORNEY’S FEES
    In its second issue, the Bank contends that the trial court‟s award of attorney‟s fees is not
    supported by legally or factually sufficient evidence.
    The payment of attorney‟s fees accrued in obtaining a default judgment should be paid by
    the defendant in the event that a new trial is granted. See United Beef Producers, Inc. v.
    6
    Lookingbill, 
    532 S.W.2d 958
    , 959 (Tex. 1976); 
    Craddock, 133 S.W.2d at 126
    (new trial should be
    granted if it will not delay or otherwise work an injury to the plaintiff). But a defendant should
    not be required to reimburse the plaintiff for all expenses incidentally incurred in obtaining the
    default judgment, or for expenses that may be incurred as the result of a new trial.                 See
    
    Lookingbill, 532 S.W.2d at 959
    (holding that determination of which expenses a defendant must
    bear should be left to sound discretion of trial court, considering not only travel expenses, but also
    attorney‟s fees, loss of earnings caused by trial attendance, expenses of witnesses, and any other
    expenses arising from defendant‟s default).
    Testimony of the total amount due on an unliquidated damages claim, such as attorney‟s
    fees, may be supplied by affidavit. See Sherman Acquisition II LP v. Garcia, 
    229 S.W.3d 802
    ,
    811 (Tex. App.—Waco 2007, no pet.).
    The Bank concedes that Appellees are entitled to be compensated for the attorney‟s fees
    incurred in obtaining the default judgment.                 The record before us contains an affidavit of
    attorney‟s fees with an invoice attached, and the trial court awarded a total of $10,500 in
    attorney‟s fees. But because we are remanding the cause for a new trial on the merits, we must
    also remand the issue of attorney‟s fees because the award was based on the merits of Appellees‟
    claims. Appellees are entitled to be reimbursed for only the attorney‟s fees they incurred as a
    result of the default judgment. See Aero Mayflower Transit Co., Inc. v. Spoljaric, 
    669 S.W.2d 158
    , 162 (Tex. App.—Fort Worth 1984, writ dism‟d w.o.j.). Accordingly, we sustain Appellant‟s
    second issue.
    DISPOSITION
    Having sustained the Bank‟s first and second issues, we reverse the judgment of the trial
    court and remand the cause for a new trial subject to the trial court‟s determination of Appellees‟
    expenses in securing the default judgment and a reimbursement of that sum by the Bank. See 
    id. JAMES T.
    WORTHEN
    Chief Justice
    Opinion delivered January 16, 2013.
    Panel consisted of Worthen, C.J., Griffith, J., and Hoyle, J.
    (PUBLISH)
    7
    COURT OF APPEALS
    TWELFTH COURT OF APPEALS DISTRICT OF TEXAS
    JUDGMENT
    JANUARY 16, 2013
    NO. 12-12-00053-CV
    DEUTSCHE BANK TRUST COMPANY, N.A.,
    Appellant
    v.
    JASON ANDERS AND LESLI ANDERS,
    Appellees
    Appeal from the 402nd Judicial District Court
    of Wood County, Texas. (Tr.Ct.No. 2011-643)
    THIS CAUSE came to be heard on the appellate record and the briefs filed
    herein, and the same being considered, because it is the opinion of this court that there was error
    in the judgment of the court below, it is ORDERED, ADJUDGED and DECREED by this court
    that the judgment be reversed and the cause remanded to the trial court for a new trial subject
    to the trial court‟s determination of the expenses incurred by the Appellees, Jason Anders and
    Lesli Anders, in obtaining their default judgment; and that all costs of this appeal are hereby
    adjudged against the Appellees, JASON ANDERS AND LESLI ANDERS, in accordance with
    the opinion of this court; and that this decision be certified to the court below for observance.
    James T. Worthen, Chief Justice.
    Panel consisted of Worthen, C.J., Griffith, J., and Hoyle, J.
    8
    THE STATE OF TEXAS
    MANDATE
    *********************************************
    TO THE 402ND DISTRICT COURT of WOOD COUNTY, GREETING:
    Before our Court of Appeals for the 12th Court of Appeals District of Texas, on the 16th
    day of January, 2012, the cause upon appeal to revise or reverse your judgment between
    DEUTSCHE BANK TRUST COMPANY, N.A., Appellant
    NO. 12-12-00053-CV; Trial Court No.
    Opinion by James T. Worthen, Chief Justice.
    JASON ANDERS AND LESLI ANDERS, Appellees
    was determined; and therein our said Court made its order in these words:
    “THIS CAUSE came to be heard on the appellate record and the briefs filed herein, and
    the same being considered, because it is the opinion of this court that there was error in the
    judgment of the court below, it is ORDERED, ADJUDGED and DECREED by this court that
    the judgment be reversed and the cause remanded to the trial court for a new trial subject to
    the trial court‟s determination of the expenses incurred by the Appellees, Jason Anders and Lesli
    Anders, in obtaining their default judgment; and that all costs of this appeal are hereby adjudged
    against the Appellees, JASON ANDERS AND LESLI ANDERS, in accordance with the
    opinion of this court; and that this decision be certified to the court below for observance.”
    WHEREAS, WE COMMAND YOU to observe the order of our said Court of Appeals
    for the Twelfth Court of Appeals District of Texas in this behalf, and in all things have it duly
    recognized, obeyed, and executed.
    WITNESS, THE HONORABLE JAMES T. WORTHEN, Chief Justice of our Court
    of Appeals for the Twelfth Court of Appeals District, with the Seal thereof affixed, at the City of
    Tyler, this the ______ day of __________________, 201____.
    CATHY S. LUSK, CLERK
    By:_______________________________
    Deputy Clerk
    9