in Re State Farm Lloyds, Richard Freyman, and Nathan Burris ( 2014 )


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  •                                  NUMBER 13-14-00347-CV
    COURT OF APPEALS
    THIRTEENTH DISTRICT OF TEXAS
    CORPUS CHRISTI - EDINBURG
    IN RE STATE FARM LLOYDS, RICHARD FREYMANN,
    AND NATHAN BURRIS
    On Petition for Writ of Mandamus.
    MEMORANDUM OPINION
    Before Chief Justice Valdez and Justices Perkes and Longoria
    Memorandum Opinion by Justice Longoria1
    By petition for writ of mandamus, relators State Farm Lloyds (“State Farm”) and its
    employees Richard Freymann and Nathan Burris seek to compel the trial court to abate
    the underlying insurance dispute until sixty days after the real party in interest, Gilma
    Trigo, provides presuit notice as required by the Texas Insurance Code. See TEX. INS.
    CODE ANN. § 541.154 (West, Westlaw 2013 through 3d C.S.). Relators contend that the
    trial court erred in refusing to abate the case when Trigo did not provide them with timely
    1 See TEX. R. APP. P. 52.8(d) (“When denying relief, the court may hand down an opinion but is not
    required to do so.”); 
    id. R. 47.4
    (distinguishing opinions and memorandum opinions).
    presuit notice sixty days prior to filing suit and the presuit notice that Trigo belatedly sent
    was insufficient because it failed to segregate the amount of money she sought as
    damages from the amount of money she sought for her attorney’s fees. We deny the
    petition for writ of mandamus.
    I. BACKGROUND
    This petition for writ of mandamus is the first of almost forty original proceedings
    arising from litigation over property damage claims made against State Farm as a result
    of hail storms which hit the Rio Grande Valley in spring of 2012.2 Pursuant to a standing
    pretrial order, all hail litigation filed in Hidalgo County that involves insurance disputes
    arising out of the hail storms that struck Hidalgo County on or about March 29, 2012 and
    April 20, 2012, are handled by consolidated pretrial courts. This is one such case. This
    original proceeding arises from Gilma Trigo v. State Farm Lloyds, Richard Freymann, and
    Nathan Burris, filed in trial court cause number C-1629-14-I in the 389th District Court of
    Hidalgo County, Texas. The respondent is the Honorable Rose Guerra Reyna, the
    Presiding Judge of the 206th District Court of Hidalgo County, Texas, who issued the
    pretrial ruling at issue herein.
    Trigo’s property, located at 1217 S. 1 ½ Street, McAllen, Texas 78501, was
    damaged by the April 20, 2012 hail storm. She filed an insurance claim with State Farm
    alleging that the storm caused damage to her roof, ceilings, walls, insulation, electrical
    2 In each of the separate petitions for writ of mandamus, which present virtually identical legal
    issues and similar factual backgrounds, State Farm Lloyds and its employees contend that the trial court
    abused its discretion in denying their pleas in abatement because the real parties in interest failed to provide
    them with presuit notice as required by the Texas Insurance Code. In each of these original proceedings,
    the real parties in interest did not provide relators with written notice more than 60 days prior to filing suit,
    and the written notice that the real parties ultimately provided to relators did not segregate the damages
    sought from the attorney’s fees. Of the original proceedings filed to date, two have settled. See In re
    State Farm Lloyds, No. 13-14-00355-CV, 
    2014 WL 3889101
    , at *1 (Tex. App.—Corpus Christi Aug. 4, 2014,
    orig. proceeding) (mem. op. per curiam); In re State Farm Lloyds, No. 13-14-00350-CV, 
    2014 WL 3542085
    ,
    at *1 (Tex. App.—Corpus Christi July 16, 2014, orig. proceeding) (mem. op. per curiam).
    2
    wiring, and fence. On May 7, 2012, adjuster Nathan Burris inspected Trigo’s property
    and estimated the covered damage to be $12,457.18. After applying the deductible of
    $3,450.00 and depreciation of $2,920.02, relator paid Trigo $6,087.16 on May 7, 2012.
    Trigo thereafter obtained an estimate to repair her roof for $9,150.00 from R.T. Lopez
    Roofing Company, had the roof repaired, and submitted the invoice to State Farm. State
    Farm made no additional payments to Trigo.
    On March 7, 2014, Trigo filed suit against State Farm, Burris, and Freymann, who
    oversaw State Farm’s hail operations in the Rio Grande Valley and was responsible for
    training, overseeing, and supervising claim representatives and adjusters. She brought
    causes of action for violations of the Texas Insurance Code, fraud, conspiracy to commit
    fraud, breach of contract, and breach of the duty of good faith and fair dealing. The
    petition asserted that due to inadequate training and procedures, relators conducted a
    substandard and inadequate inspection of Trigo’s property. Trigo alleged that Burris’s
    report and evaluation failed to include all of the property damage that was caused by the
    storm and excluded interior water damage, damages to the exterior windows, and
    damages to the exterior lighting.     Trigo further alleged that Burris undervalued the
    damages that he did find by underpricing the cost of materials required for necessary
    repairs and by incorrectly applying the material sales tax. Trigo alleged that, as a result
    of relators’ wrongful acts and omissions, she was “considerably underpaid on her claim
    and has suffered damages,” and that relators’ conduct has “caused a delay in [her] ability
    to fully repair her home which has resulted in additional damages.” The petition did not
    make a specific monetary demand but instead sought a range of damages of “over
    $200,000 but not more than $1,000,000.” Prior to filing suit, Trigo did not send State
    Farm a presuit notice letter.
    3
    On April 21, 2014, relators filed an answer and a plea in abatement based on (1)
    Trigo’s failure to provide presuit notice at least sixty days prior to filing suit in violation of
    section 541 of the Texas Insurance Code, and (2) Trigo’s failure to separate the amount
    of her actual damages from the amount of her attorney’s fees in the notice that she
    ultimately sent.
    On April 29, 2014, Trigo sent relators a demand letter entitled “Confidential
    Settlement Negotiations Offer to Compromise Pursuant to TEX. R. EVID. 408.” The letter
    included specific factual allegations regarding Trigo’s complaints against relators,
    identified alleged violations of the Texas Insurance Code, and delineated the alleged
    damages to Trigo’s home. The letter offered to settle Trigo’s claims for a lump sum of
    $125,000 which “includes the amount of actual damages and expenses; including
    attorney’s fees reasonably incurred in asserting the claim made basis [sic] of this lawsuit.”
    On May 1, 2014, Trigo filed a response to the plea in abatement. Trigo contended
    that the plea should be denied because: (1) the court had previously denied similar
    requests for abatement on June 19, 2013 in the consolidated pretrial hail proceedings;
    (2) statutory notice was not required because the action had to be filed to prevent the
    statute of limitations from expiring; (3) Trigo sent a notice letter on April 29, 2014 and the
    abatement period would expire on June 29, 2014, thus rendering the abatement issue
    moot; and (4) the notice letter and the petition met the “fairly low threshold” that a notice
    letter must meet.
    On May 9, 2014, relators filed a supplemental verified plea in abatement. On May
    20, 2014, the trial court held a hearing on relators’ plea in abatement. On May 28, 2014,
    the trial court rendered an order denying the plea. This original proceeding ensued.
    4
    By two issues, relators contend that the trial court abused its discretion by refusing
    to abate the case when: (1) Trigo failed to provide the presuit notice required by the
    Texas Insurance Code more than sixty days prior to filing suit and no abatement, stay, or
    suspension of the case has occurred since the complaint was filed; and (2) Trigo’s
    subsequent notice letter failed to separate or segregate the amount of damages she
    claimed separately from the amount of attorney’s fees she sought. Other than the failure
    to segregate attorney’s fees from damages, relators do not contend that the notices were
    otherwise insufficiently specific.
    The Court requested and received a response to the petition for writ of mandamus
    from Trigo. Trigo asserts, inter alia, that the notice she provided to relators on April 29,
    2014 met the threshold requirements of the Texas Insurance Code, and because relators
    have had sufficient notices in their possession for more than sixty days, the relators are
    not entitled to abatement and mandamus relief.3
    II. STANDARD OF REVIEW
    To be entitled to the extraordinary relief of a writ of mandamus, the relator must
    show that the trial court abused its discretion and that there is no adequate remedy by
    appeal. In re Prudential Ins. Co. of Am., 
    148 S.W.3d 124
    , 135–36 (Tex. 2004) (orig.
    proceeding). The relator has the burden of establishing both prerequisites to mandamus
    relief, and this burden is a heavy one. In re CSX Corp., 
    124 S.W.3d 149
    , 151 (Tex. 2003)
    3 Trigo contends that the case has been abated under the Hidalgo County standing pretrial order
    since the defendants filed their answer to her lawsuit on April 21, 2014. The pretrial order provides that
    the case is abated “[i]mmediately upon the filing of the Residential Insurance Carrier’s Original Answer”
    until thirty days after unsuccessful mediation or “notice by any party that the party desires to unilaterally
    end the abatement period.” However, we note that the standing pretrial order also provides that the
    “abatement period will not apply to any statutory deadline . . . that may apply under any statutory code of
    law.” Accordingly, we do not consider this abatement period as relevant to this case. Moreover, based
    on our review of the record, Trigo did not make this argument to the trial court, and accordingly, we do not
    consider it here. See In re Advance Payroll Funding, Inc., 
    254 S.W.3d 710
    , 714 (Tex. App.—Dallas 2008,
    orig. proceeding) (holding that arguments not presented to the trial court will not be considered in a petition
    for writ of mandamus).
    5
    (orig. proceeding).         A trial court abuses its discretion when it acts arbitrarily,
    unreasonably, or without reference to any guiding rules or principles. In re Gen. Elec.
    Co., 
    271 S.W.3d 681
    , 685 (Tex. 2008) (orig. proceeding); Walker v. Packer, 
    827 S.W.2d 833
    , 839 (Tex. 1992) (orig. proceeding).               We assess the adequacy of an appellate
    remedy by balancing the benefits of mandamus review against the detriments. In re
    State, 
    355 S.W.3d 611
    , 614–15 (Tex. 2011) (orig. proceeding); In re Team Rocket, L.P.,
    
    256 S.W.3d 257
    , 262 (Tex. 2008) (orig. proceeding). Because this balance depends
    heavily on circumstances, it must be guided by the analysis of principles rather than the
    application of simple rules that treat cases as categories. In re McAllen Med. Ctr., Inc.,
    
    275 S.W.3d 458
    , 464 (Tex. 2008) (orig. proceeding). We evaluate the benefits and
    detriments of mandamus review and consider whether mandamus will preserve important
    substantive and procedural rights from impairment or loss. In re Prudential Ins. Co. of
    
    Am., 148 S.W.3d at 136
    .
    When a claimant fails to give a statutory notice that is a prerequisite to filing suit
    and the trial court denies the defendant’s timely request for abatement, that defendant is
    entitled to seek review of the court’s denial by mandamus. See Hines v. Hash, 
    843 S.W.2d 464
    , 469 (Tex. 1992) (concluding there is no adequate remedy by appeal for the
    failure to give statutory notice under the Texas Deceptive Trade Practices Act);4 Am.
    Online, Inc. v. Williams, 
    958 S.W.2d 268
    , 271 (Tex. App.—Houston [14th Dist.] 1997, no
    4 Both the Texas Insurance Code and the Texas Deceptive Trade Practices Act require a plaintiff
    to give sixty days’ notice to a defendant before filing suit. See TEX. INS. CODE ANN. § 541.154(a) (West,
    Westlaw through 2013 3d C.S.); TEX. BUS. & COM. CODE ANN. § 17.505(a) (West, Westlaw through 2013 3d
    C.S.). If a person against whom an action under these statutes is brought does not receive the required
    pre-filing notice, he or she may file a plea in abatement, and the trial court must abate if the claimant did
    not provide the required notice. See TEX. INS. CODE ANN. § 541.155(a),(b) (West, Westlaw through 2013
    3d C.S.); TEX. BUS. & COM. CODE ANN. § 17.505(c),(d) (West, Westlaw through 2013 3d C.S). Cases
    involving the DTPA notice provision are instructive on whether the requirements of the Texas Insurance
    Code notice provision have been met. See Dosekun v. State Farm Lloyds, 
    833 F. Supp. 2d 662
    , 664 n.1
    (S.D. Tex. 2011); see also In re Cypress Tex. Lloyds, No. 13-11-00248-CV, 
    2011 WL 3631314
    , at *4 (Tex.
    App.—Corpus Christi Aug. 15, 2011, orig. proceeding) (mem. op.).
    6
    pet.) (same); see also In re Cypress Tex. Lloyds, No. 13-11-00248-CV, 
    2011 WL 3631314
    , at *2 (Tex. App.—Corpus Christi Aug. 15, 2011, orig. proceeding) (mem. op.)
    (concluding there is no adequate remedy by appeal for the failure to give statutory notice
    under the Texas Insurance Code); In re Liberty Mut. Fire Ins. Co., No. 14-09-00876-CV,
    
    2010 WL 1655492
    , at *5 (Tex. App.—Houston [14th Dist.] Apr. 27, 2010, orig. proceeding)
    (mem. op.) (same); In re Behr, No. 04-05-00895-CV, 
    2006 WL 468001
    , at *3 (Tex. App.—
    San Antonio Mar. 1, 2006, orig. proceeding) (mem. op.) (same).
    III. THE PRESUIT NOTICE REQUIREMENT
    Under the Texas Insurance Code, “[a] person seeking damages in an action
    against another person under this subchapter must provide written notice to the other
    person not later than the 61st day before the date the action is filed.” TEX. INS. CODE
    ANN. § 541.154(a). The notice must advise the recipient of “the specific complaint” and
    “the amount of actual damages and expenses, including attorney’s fees reasonably
    incurred in asserting the claim against the other person.”        
    Id. § 541.154(b);
    see
    Richardson v. Foster & Sear, LLP, 
    257 S.W.3d 782
    , 786 (Tex. App.—Fort Worth 2008,
    no pet.); Williams v. Hills Fitness Ctr., Inc., 
    705 S.W.2d 189
    , 192–93 (Tex. App.—
    Texarkana 1985, writ ref’d n.r.e.).
    The purpose of the sixty day notice requirement under the Texas Insurance Code
    is to “discourage litigation and encourage settlements” of consumer complaints.
    Kennard v. Indianapolis Life Ins. Co., 
    420 F. Supp. 2d 601
    , 609 (N.D. Tex. 2006); 
    Hines, 843 S.W.2d at 469
    (concerning notice under the DTPA). Presuit notice provides the
    opportunity to limit damage exposure through an offer of settlement as contemplated by
    sections 541.156 through 541.159 of the Texas Insurance Code. See TEX. INS. CODE
    ANN. §§ 541.156–.159 (West, Westlaw through 2013 3d C.S.); see also In re Behr, 2006
    
    7 WL 468001
    , at *3 (stating that “without pre-suit notice, Behr is denied his right to limit his
    damage exposure through an offer of settlement”).
    If the policy holder fails to provide the required notice, the Texas Insurance Code
    allows the defendant insurer to abate further trial court proceedings. The defendant
    insurer “may file a plea in abatement not later than the 30th day after the date the person
    files an original answer in the court in which the action is pending.” TEX. INS. CODE ANN.
    § 541.155(a) (West, Westlaw through 2013 3d C.S.). If the plea is verified and alleges
    that the defendant did not receive the required notice, and the plea is not controverted by
    an affidavit filed before the eleventh day after the plea in abatement is filed, then
    abatement of the action is automatic and does not require a court order. 
    Id. § 541.155(c)
    (West, Westlaw through 2013 3d C.S.). The statute provides that if the plaintiff disputes
    abatement, “[t]he court shall abate the action if, after a hearing, the court finds that the
    person is entitled to an abatement because the claimant did not provide the notice as
    required by section 541.154.” 
    Id. § 541.155(b)
    (West, Westlaw through 2013 3d C.S.).
    In either case, “[a]n abatement . . . continues until the 60th day after the date notice is
    provided in compliance with section 541.154.” 
    Id. § 541.155(d)
    (West, Westlaw through
    2013 3d C.S.).
    IV. ANALYSIS
    Relators contend that the trial court abused its discretion by failing to abate the
    underlying trial court proceedings because Trigo failed to provide presuit notice more than
    sixty days prior to filing suit and no abatement, stay, or suspension of the case has
    occurred since the case was filed. Relators also allege that the trial court abused its
    discretion in refusing to abate because the notice that Trigo ultimately sent failed to
    separate or segregate the amount that she was seeking for damages from the amount
    8
    sought for attorney’s fees.     In connection with these issues, relators contend that
    mandamus relief is warranted because Trigo cannot avoid abatement by waiting until the
    statute of limitations is about to expire before filing suit and because she did not plead
    and prove that presuit notice was rendered “impracticable” by the impending expiration
    of the limitations period.
    A. LIMITATIONS
    We first address relators’ contention that Trigo was not excused from complying
    with the statutory presuit notice requirement by virtue of an impending statute of
    limitations.   In the trial court, Trigo argued that the presuit notice requirement was
    excused because the statute of limitations rendered giving notice impracticable. This
    argument is premised on one of the statutory exceptions to the presuit notice requirement
    in the Texas Insurance Code.       See TEX. INS. CODE ANN. §§ 541.154(c), 541.155(e)
    (West, Westlaw through 2013 3d C.S.). Under the statute, notice is “not required” if
    giving notice is “impracticable” because the action “must be filed to prevent the statute of
    limitations from expiring,” or “is asserted as a counterclaim.” 
    Id. § 541.154(c).
    However, in order to qualify for the exception to the notice requirement because of an
    impending statute of limitations, a plaintiff must plead and offer some proof that the giving
    of notice was “rendered impracticable” by the impending expiration of the limitations
    period. Winkle Chevy-Oldsmobile-Pontiac, Inc. v. Condon, 
    830 S.W.2d 740
    , 745 (Tex.
    App.—Corpus Christi 1992, writ dism’d); How Ins. Co. v. Patriot Fin. Servs., Inc., 
    786 S.W.2d 533
    , 538 (Tex. App.—Austin 1990), overruled on other grounds by 
    Hines, 843 S.W.2d at 469
    ; see also In re Cypress Tex. Lloyds, 
    2011 WL 3631314
    , at *5; Perez v.
    Nationwide Prop. & Cas. Ins. Co., No. H–10–5224, 
    2011 WL 846077
    , at **5–6 (S.D. Tex.
    Mar. 8, 2011); Lewis v. Nationwide Prop. & Cas. Ins. Co., No. H–10–4950, 
    2011 WL 9
    845952, at **5–6 (S.D. Tex. Mar. 8, 2011); Christopher v. Nationwide Cas. & Prop. Co.,
    No. 10–CV–3797, 
    2011 WL 285143
    , at *2 (S.D. Tex. Jan. 25, 2011); Cleo Bustamante
    Enters., Inc. v. Lumbermens Mut. Cas. Co., No. Civ. A. SA-05-CA0433, 
    2005 WL 1586994
    , at *1 (W.D. Tex. June 30, 2005).
    Based upon the applicable standard, an assertion of a “genuine belief” that
    limitations might expire does not constitute the pleading and proof required to establish
    the statutory limitations exception to the presuit notice requirement. See, e.g., Leon v.
    Allstate Tex. Lloyd’s, No. H–10–3574, 
    2011 WL 2193365
    , at **2–3 (S.D. Tex. June 6,
    2011) (holding that the claimant’s assertion that the “statute of limitations cannot be
    precisely determined” was insufficient to show limitations rendered presuit notice
    impracticable); Shaheen v. Allstate Tex. Lloyd’s, No. H–10–4580, 
    2011 WL 845927
    , at
    **2–3 (S.D. Tex. Mar. 8, 2011) (holding that the claimant’s argument that the statute of
    limitations “cannot be precisely determined” and “limitations may have foreclosed
    Plaintiffs’ claims” did not constitute pleading and proof that limitations rendered presuit
    notice impracticable); Ross v. Nationwide Ins. Co., No. H–10–4076, 
    2011 WL 11201
    , at
    *3 (S.D. Tex. Jan. 3, 2011) (holding that the claimant’s assertion that determining the
    statute of limitations was a “moving target” because it depended on different facts, such
    as when the claim was denied or whether the policy contained a limitations provision, and
    thus the “safest and most logical bet” was to proceed with suit, did not constitute pleading
    and proof that limitations rendered presuit notice impracticable); Balboa v. Allstate Tex.
    Lloyd’s, No. H–10–3634, 
    2010 WL 5419050
    , at *3 (S.D. Tex. Dec. 23, 2010) (holding that
    assertions that the statute of limitations could not be precisely determined was not
    sufficient to show that limitations rendered presuit notice impracticable).
    10
    In this case, Trigo generally asserted that statutory notice was not required
    because the action had to be filed to prevent the statute of limitations from expiring.
    According to Trigo, “the statute of limitations on Plaintiff’s claims against defendants could
    have run as early as April 20, 2014, or very soon thereafter.” Although Trigo’s response
    to the plea in abatement is supported by a verification, it merely states that “each
    statement of fact related to the dates of filing and receipt of the pleadings, letters and
    motions” in the response was within the affiant’s personal knowledge and true and
    correct. Trigo did not otherwise offer evidence in support of her allegations regarding
    the imminent expiration of the statute of limitations. We conclude that, without more,
    Trigo has not presented pleading or proof that the statute of limitations rendered the
    statutory presuit notice impracticable. See Winkle Chevy-Oldsmobile-Pontiac, 
    Inc., 830 S.W.2d at 745
    ; How Ins. 
    Co., 786 S.W.2d at 538
    . Accordingly, we conclude that the
    limitations exception to the notice requirement did not excuse Trigo from providing presuit
    notice in the instant case.
    B. TIMING OF NOTICE
    Relators contend that the plaintiffs’ failure to send presuit notice more than sixty
    days in advance of filing the action entitles them to a mandatory abatement period. In
    short, relators contend that untimely presuit notice is insufficient. Relators assert that
    Trigo’s failure to provide notice of her claims prior to filing suit prejudiced relators and
    deprived them of their right to engage in productive settlement talks. See 
    Hines, 843 S.W.2d at 469
    (stating that the initiation of litigation without notice “may polarize the
    parties and prejudice their discussions”).
    Relators’ contention that untimely notice requires automatic abatement has
    already been rejected by the courts that have considered this argument. In considering
    11
    this same argument under the Texas Deceptive Trade Practices Act, the Texas Supreme
    Court concluded that if the policy holder provides notice for a period shorter than 60 days
    before filing suit and the suit is automatically abated, a court does not need to “formally
    grant another sixty-day abatement” if more than 60 days have passed since the policy
    holder provided notice. See In re Alford Chevrolet–Geo, 
    997 S.W.2d 173
    , 178 (Tex.
    1999) (orig. proceeding) (upholding trial court’s decision that formal abatement was
    unnecessary even though the plaintiffs failed to provide notice 60 days before filing their
    DTPA suit because the suit was automatically abated and “by the time [the trial court]
    issued its ruling, more than sixty days had passed since Plaintiffs sent their notices”);
    
    Kennard, 420 F. Supp. 2d at 610
    ; see also Smith & White Health Plan, Inc. v. Ruffino, No.
    14-94-00039-CV, 
    1994 WL 107286
    , at *2 (Tex. App.—Houston [14th Dist.] Mar. 31, 1994,
    orig. proceeding) (concluding that the plea in abatement was moot under the DTPA where
    the appellate court had ordered the underlying proceedings stayed in excess of sixty days
    and “[c]onsequently, the proceedings have for all intents and purposes been abated”).
    In accordance with overwhelming majority of Texas cases construing the presuit
    notice requirement in the DTPA, we have likewise concluded that a presuit letter sent
    after the deadline, or even after suit has been filed, is sufficient to trigger the abatement
    period under the Texas Insurance Code. In re Cypress Tex, Lloyds, 
    2011 WL 3631314
    ,
    at *9; see also Encompass Office Solutions, Inc. v. Ingenix, Inc., 
    775 F. Supp. 2d 938
    ,
    960 (E.D. Tex. 2011); see also Perez, 
    2011 WL 846077
    , at *5; Lewis, 
    2011 WL 845952
    ,
    at *5; Ross, 
    2011 WL 11201
    , at *3; Rubio v. Allstate Tex. Lloyd’s, No. H-10-3058, 
    2010 WL 5232949
    , at **1–2 (S.D. Tex. Dec. 16, 2010). Under such circumstances, some
    courts have denied the motions to abate as moot where late notice was sent but more
    than sixty days had passed. See, e.g., Chinese Civil Ctr. v. Catlin Specialty Ins. Co., No.
    12
    H-10-4098, 
    2011 WL 1806599
    , at *2 (S.D. Tex. May 11, 2011); Lopez v. Allstate Tex.
    Lloyd’s, No. H-10-4685, 
    2011 WL 742602
    , at **2–3 (S.D. Tex. Feb. 23, 2011).5
    Following the Texas Supreme Court’s pronouncement of the law pertaining to
    notice under the DTPA in In re Alford Chevrolet–Geo, and our decision in In re Cypress
    Texas Lloyds, we conclude that notice sent after the statutory deadline is sufficient to
    trigger the abatement period. See In re Alford 
    Chevrolet–Geo, 997 S.W.2d at 178
    ; In re
    Cypress Tex. Lloyds, 
    2011 WL 3631314
    , at *9. Accordingly, we next consider whether
    Trigo’s notice met the statutory notice requirements under the insurance code insofar as
    it failed to segregate the amount of money sought as damages from the amount of money
    sought for attorney’s fees.
    C. SUFFICIENCY OF NOTICE
    The Texas Insurance Code requires that presuit notice include basic information,
    including the “specific complaint” and the “amount of actual damages and expenses,
    including attorney’s fees reasonably incurred in asserting the claim against the other
    person.” TEX. INS. CODE ANN. § 541.154(b)(1),(2). Texas courts interpreting the statute
    or the similar provision in the Texas Deceptive Trade Practices Act have held that a notice
    letter containing specific factual allegations supporting the causes of action, or at least
    enough information to imply those facts, satisfies the notice requirement.                               See
    
    Richardson, 257 S.W.3d at 788
    (stating that the notice requirement under the DTPA sets
    a “fairly low threshold”); see also In re Cypress Tex. Lloyds, 
    2011 WL 3631314
    , at *6;
    Lester v. Logan, 
    893 S.W.2d 570
    , 573 (Tex. App.—Corpus Christi 1994, writ denied);
    5 In contrast, a small minority of courts appear to hold that a demand letter sent after the statutory
    deadline cannot serve as notice because it is not sent within the statutory period of time. See, e.g., Little
    v. Allstate Tex. Lloyd’s, No. 4:10-cv-00939, 
    2010 WL 2612639
    , at *2 (S.D. Tex. June 29, 2010); Nichols v
    Nationwide Prop. & Cas. Ins. Co., No. H-10-0824, 
    2010 WL 1576694
    , at *2 (S.D. Tex. Apr. 20, 2010);
    Boone v. Safeco Ins. Co. of Ind., No. H-09-1613, 
    2009 WL 3063320
    , at *3 (S.D. Tex. Sept. 22, 2009).
    13
    Village Mobile Homes, Inc. v. Porter, 
    716 S.W.2d 543
    , 547 (Tex. App.—Austin 1986, writ
    ref’d n.r.e.); 
    Williams, 705 S.W.2d at 191
    –93. An informative discussion regarding the
    former notice provision of the DTPA explains the competing considerations applied by a
    court in considering whether presuit notice is effective:
    The legislative direction to the courts in Section 17.44 to construe and apply
    the provisions of the Act in such way as to promote the Act’s underlying
    purposes tempers the provision of Section 17.50A(a) to a requirement that
    advice as to actual damages and attorney’s fees be as accurate and
    informative as the consumer can reasonably make it under the
    circumstances of the case. An underlying purpose of Section 17.50A(a) is
    to encourage settlements by affording a potential defendant an opportunity
    to limit damages and expense by making a settlement offer. This section
    confers a valuable right upon a potential defendant which should not be
    impaired by doubtful construction. Neither should form be allowed to
    prevail over substance; that is to say, that a harmless failure or deficiency
    in notice should not be allowed to deprive an injured person from
    prosecuting a claim. The sufficiency of notice of a specific complaint may
    properly be determined by looking to facts indisputably known to the
    potential defendant. . . . The Center could not have been uncertain or in
    doubt as to the specific complaint, the injury, the monetary damage,
    attorney’s fees or expense then claimed. The notice letter combined with
    what was unquestionably known to the Center substantially complied with
    the purposes and requirements of Section 17.50A(a).
    
    Williams, 705 S.W.2d at 193
    .
    In this case, relators do not contend that Trigo’s notice is insufficient in any manner
    other than its failure to segregate the amounts demanded for damages and attorney’s
    fees.   Relators argue that Trigo’s demand fails to meet the statutory presuit notice
    requirement because “each category of damages must be provided separately, rather
    than as one lump sum damage request, and each category of damages must be
    supported by sufficient factual information to evaluate the amounts demanded,” but
    relators cite no persuasive or controlling case authority in support of their position.
    Instead, relators argue that “the requirement that plaintiffs segregate their damages
    demand from their attorneys’ fee demand is the only plausible interpretation of Section
    14
    541.145, when read in conjunction with Section 541.157.” In short, relators contend that
    segregation of damages from attorney’s fees is compelled by statutory construction.
    In construing a statute, our primary objective is to ascertain the Legislature’s intent,
    and we do that, if possible, through the words the Legislature selected. Union Carbide
    Corp. v. Synatzske, No. 12-0617, 
    2014 WL 2994437
    , at *8 (Tex. July 3, 2014); City of
    Rockwall v. Hughes, 
    246 S.W.3d 621
    , 625 (Tex. 2008). We derive the Legislature’s
    intent from the statute as a whole and not by reading individual provisions in isolation.
    Tex. Mut. Ins. Co. v. Ruttiger, 
    381 S.W.3d 430
    , 454 (Tex. 2012). We use definitions
    prescribed by the Legislature and any technical or particular meaning the words have
    acquired. TEX. GOV’T CODE ANN. § 311.011(b) (West, Westlaw through 2013 3d C.S.).
    Otherwise, we construe the statute’s words according to their plain and common
    meaning, unless a contrary intention is apparent from the context, or unless such a
    construction leads to absurd results. City of 
    Rockwall, 246 S.W.3d at 625
    . “It is a rule
    of statutory construction that every word of a statute must be presumed to have been
    used for a purpose [and] we believe every word excluded from a statute must also be
    presumed to have been excluded for a purpose.” See Cameron v. Terrell & Garrett, Inc.,
    
    618 S.W.2d 535
    , 540 (Tex. 1981); see also City of 
    Rockwall, 246 S.W.3d at 628
    .
    As stated previously, Texas Insurance Code section 541.154 provides that the
    “prior notice of action” must advise the other person of “the specific complaint” and “the
    amount of actual damages and expenses, including attorney’s fees reasonably incurred
    in asserting the claim against the other person.” TEX. INS. CODE ANN. § 541.154. In
    contrast, section 541.157 provides the required contents of a settlement offer and states:
    A settlement offer made by a person against whom a claim under this
    subchapter is pending must include an offer to pay the following amounts,
    separately stated:
    15
    (1) an amount of money or other consideration, reduced to its cash value,
    as settlement of the claim for damages; and
    (2) an amount of money to compensate the claimant for the claimant’s
    reasonable and necessary attorney’s fees incurred as of the date of the
    offer.
    
    Id. § 541.157
    (West, Westlaw through 2013 3d C.S.). A settlement offer is rejected
    unless “both parts” of the offer required under this section are accepted within thirty days.
    See 
    id. § 541.158
    (West, Westlaw through 2013 3d C.S.).
    Relators contend that “if plaintiffs do not state their claimed damages separately
    from their demanded attorneys’ fees, defendants cannot make the settlement offer
    contemplated by Section 541.157.”        Relators “should not be put in the position of
    speculating how [Trigo] calculated her alleged damages, or need to rely on conjecture or
    guessing.” While we do not disagree with relators that a detailed demand letter facilitates
    potential settlement of a claim, we do not agree that the fact that any settlement offer
    must segregate damages from attorney’s fees compels the conclusion that a prior notice
    of suit must also segregate damages and attorney’s fees.
    First, in examining the plain language of the statute, section 541.154 refers to “the
    amount of actual damages and expenses, including attorney’s fees.” The statute utilizes
    the singular “amount,” rather than “amounts” in describing the requirements for prior
    notice of suit. 
    Id. § 541.154.
    In contrast, section 541.157 refers to the plural “amounts”
    that are “separately stated” for attorney’s fees and damages.          
    Id. § 541.157
    .    We
    presume that the Legislature intended to omit the requirement that the amounts be
    “separately stated” from section 541.154. See Cameron, 
    Inc., 618 S.W.2d at 540
    ; see
    also City of 
    Rockwall, 246 S.W.3d at 628
    .
    16
    Second, in examining the statute in its entirety, the requirement that a settlement
    offer include “amounts” that are “separately stated” for damages and attorney’s fees is a
    necessary prerequisite to the effectuation of section 541.159, which utilizes the settlement
    offer to cap the potential damages and attorney’s fees that a claimant might receive if the
    plaintiff rejects the settlement offer and is ultimately awarded the same, substantially the
    same, or less than the settlement offer by the trier of fact. See TEX. INS. CODE ANN. §
    541.159 (West, Westlaw through 2013 3d C.S.). Specifically, if the claimant rejects the
    settlement offer, and, after liability is determined, “the court finds the amount stated in the
    settlement offer for damages is the same as, substantially the same as, or more than the
    amount of damages found by the trier of fact,” the claimant may not recover “any amount
    in excess of the lesser of . . . the amount of damages stated in the offer . . . or the amount
    of damages found by the trier of fact.” See 
    id. § 541.159(a).
          If damages are limited in
    accordance with this section, “the court shall determine reasonable and necessary
    attorney’s fees to compensate the claimant for attorney’s fees incurred before the date
    and time the rejected settlement offer was made.” 
    Id. § 541.159(b).
    “If the court finds
    that the amount stated in the offer for attorney’s fees under Section 541.157(2) is the
    same as, substantially the same as, or more than the amount of reasonable and
    necessary attorney’s fees incurred by the claimant as of the date of the offer, the claimant
    may not recover any amount of attorney’s fees in excess of the amount of fees stated in
    the offer.” 
    Id. Thus, the
    statute requires “separately stated” amounts of money for
    damages and attorney’s fees in order to effectively limit damages and attorney’s fees in
    the circumstances prescribed. By contrast, separately stated claims for damages and
    attorney’s fees is not required to fulfil the purpose of the presuit notice requirement.
    17
    Based on the foregoing, we reject relators’ argument that statutory construction
    compels the conclusion that claimants must segregate elements of damages and
    attorney’s fees in their written notice under section 541.154.        Had the Legislature
    intended to require a claimant to separately state the amounts of actual damages and
    attorney’s fees in the prior notice of suit, it could and would have utilized the same
    language as it used to delineate the required contents of settlement offers.
    V. CONCLUSION
    In the instant case, Trigo’s April 29, 2014 notice letter to relators included her
    specific complaints against relators and the amount of actual damages and expenses,
    including attorney’s fees, which she sought in asserting her claims. TEX. INS. CODE ANN.
    § 541.154(b)(1),(2). While relators contend that the damages and attorney’s fees must
    be separately itemized, they cite no authority in support of this proposition, and the plain
    language of the statute indicates otherwise. Thus, the notice provided by Trigo met the
    threshold requirements of the Texas Insurance Code. Because more than sixty days
    have passed since notice was provided, no further abatement is required. We note in
    this regard that the purposes of the abatement period, that is to facilitate settlement, are
    reinforced by the mandatory abatement provided by the Hidalgo County pretrial order
    concerning hail cases. Accordingly, having examined and fully considered the petition
    for writ of mandamus and the response, we LIFT the stay that was previously imposed in
    this cause and we DENY the petition for writ of mandamus. See TEX. R. APP. P. 52.8(a).
    NORA L. LONGORIA
    JUSTICE
    Delivered and filed the
    27th day of August, 2014.
    18