in Re Allstate Fire and Casualty Insurance Company ( 2021 )


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  • Petition for Writ of Mandamus Conditionally Granted in Part and Denied in
    Part, and Majority and Dissenting Opinions filed January 7, 2021.
    In The
    Fourteenth Court of Appeals
    NO. 14-20-00430-CV
    IN RE ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY,
    Relator
    ORIGINAL PROCEEDING
    WRIT OF MANDAMUS
    11th District Court
    Harris County, Texas
    Trial Court Cause No. 2019-18291
    MAJORITY OPINION
    In this original proceeding, relator Allstate Fire and Casualty Insurance
    Company seeks mandamus relief from the trial court’s orders compelling a
    deposition of relator’s corporate representative on several topics related to the
    plaintiff’s claim for underinsured motorist (“UIM”) coverage. See Tex. Gov’t Code
    § 22.221; see also Tex. R. App. P. 52. We conditionally grant the petition in part
    and deny it in part.
    Background
    Plaintiff and real party in interest, Reynaldo Arredondo, was involved in a
    motor vehicle accident with Daniel Guzman. Arredondo asserted a claim for
    personal injuries against Guzman, which Guzman and his automobile insurance
    carrier settled before Arredondo filed suit.
    Arredondo was insured under an automobile insurance policy issued by
    Allstate. The parties agree that the policy provides for UIM coverage. Generally,
    Texas UIM coverage provides for “payment to the insured of all sums which he shall
    be legally entitled to recover as damages from owners or operators of underinsured
    motor vehicles because of bodily injury or property damage in an amount up to the
    limit specified in the policy, reduced by the amount recovered or recoverable from
    the insurer of the underinsured motor vehicle.” Brainard v. Trinity Univ. Ins. Co.,
    
    216 S.W.3d 809
    , 812 (Tex. 2006).
    Arredondo filed this lawsuit against Allstate, seeking a declaratory judgment
    that he is entitled to UIM benefits under the Allstate policy and the amount of
    benefits. The petition included allegations that Guzman’s negligence caused the
    accident and that Arredondo was injured as a result. Arredondo asserted neither
    breach of contract nor extra-contractual claims. Allstate answered with a general
    denial. Allstate did not assert any affirmative defenses but stated in its answer that
    the policy contains conditions and exclusions that Allstate does not waive.
    Arredondo subsequently noticed the deposition of Allstate’s corporate
    representative on the following twelve topics:
    2
    1.     Facts surrounding Plaintiff’s claims;
    2.     Validity and specifics of the insurance policy sold to Plaintiff;
    3.     Plaintiff’s rights under the insurance policy at issue;
    4.     Requirements for coverage and payment under the policy;
    5.     Investigation of Plaintiff’s claims;
    6.     Reason(s) for denying or limiting Plaintiff’s claims;
    7.     Defendant’s investigation of the tortfeasor;
    8.     Defenses raised in any of Defendant’s live pleadings;
    9.     Possible defenses not yet raised in Defendant’s live pleadings;
    10.    Damage model proposed by Defendant;
    11.    Process of determining liability and amount of damages in this
    claim; and
    12.    Settlement negotiations in this case.
    Allstate filed a motion to quash the deposition. The deposition should be
    quashed, Allstate asserted, because: (1) the deposition of its corporate representative
    is not reasonably calculated to lead to the discovery of admissible evidence in
    Arredondo’s UIM case; (2) no one at Allstate has personal knowledge about the facts
    of the accident or Arredondo’s claimed damages; (3) its handling of Arredondo’s
    claim is not at issue and, in any event, will not be ripe until liability and damages
    have been established in the accident case; and (4) the work product of a corporate
    representative designated by Allstate is protected under the work product privilege.
    Arredondo filed a response and an amended response to the motion to quash.
    In his amended response, Arredondo argued that: (1) he is entitled to a corporate
    representative deposition in a UIM case under Texas law, because an inability to
    depose a representative of the only defendant impairs his ability to prove the relevant
    facts necessary to trigger UIM coverage; (2) the representative’s asserted lack of
    3
    personal knowledge is not a proper objection; and (3) not all of Allstate’s
    investigation is privileged.
    The trial court held a hearing on Allstate’s motion to quash on January 6, 2020
    and denied Allstate’s motion that day. Counsel later communicated about available
    deposition dates, and during the conversation Allstate’s counsel advised that he
    intended to seek rehearing with the trial court and, if necessary, file for mandamus
    relief in the court of appeals.
    On February 10, 2020, Arredondo served another notice to take the deposition
    of Allstate’s corporate representative. Allstate filed a timely motion to quash the
    deposition based on its objections to the time and place of the proposed deposition.
    Arredondo then filed a motion to compel the deposition. Arredondo did not
    assert new arguments but requested the court to enforce its January 6, 2020 order
    and compel the unrestricted deposition of Allstate’s representative.
    Allstate filed a document entitled “Response To Motion To Compel And
    Motion To Reconsider, Or In The Alternative Motion To Limit Scope.” In this
    filing, Allstate requested the trial court to reconsider its January 6, 2020 ruling and
    quash the deposition in its entirety for the reasons stated in the motion to quash.
    Alternatively, Allstate asked the court to at least preclude inquiry into topics 6, 10,
    11, and 121 because those topics (1) would not lead to the discovery of admissible
    evidence on the issues of liability or the amount of Arredondo’s damages, and
    (2) delve into information that was prepared in anticipation of litigation and is
    protected by the work product and trade secret privileges. Allstate also singled out
    1
    Topics 6, 10, 11, and 12 inquire into the reasons for denying or limiting Arredondo’s
    claim, Allstate’s proposed damage model, the process for determining liability and the amount of
    damages, and settlement negotiations in this case.
    4
    topic 9—regarding possible defenses not yet raised in Allstate’s live pleadings—as
    objectionable for additional reasons, namely that it is speculative, seeks to discover
    work product, and would unreasonably require a layperson representative to testify
    regarding affirmative defenses that have not been placed in issue by Allstate’s
    answer.
    After a hearing on April 13, 2020, the trial court signed an order on April 27,
    2020 directing Allstate to produce a corporate representative on the twelve topics
    identified above.
    The deposition did not occur, and on June 9, 2020, Arredondo filed his second
    motion to compel, which he set for hearing on June 29, 2020. Allstate filed its
    petition for writ of mandamus in this court on June 15, 2020, challenging the trial
    court’s January 6, 2020 and April 27, 2020 orders. We granted Allstate’s motion for
    temporary relief and stayed the challenged orders pending our decision on Allstate’s
    petition.
    Mandamus Standards
    To obtain mandamus relief, a relator generally must show both that the trial
    court clearly abused its discretion and that the relator has no adequate remedy by
    appeal. In re Dawson, 
    550 S.W.3d 625
    , 628 (Tex. 2018) (orig. proceeding) (per
    curiam); In re Prudential Ins. Co. of Am., 
    148 S.W.3d 124
    , 135-36 (Tex. 2004) (orig.
    proceeding). A trial court clearly abuses its discretion if it reaches a decision so
    arbitrary and unreasonable as to amount to a clear and prejudicial error of law or if
    it clearly fails to analyze the law correctly or apply the law correctly to the facts. In
    re H.E.B. Grocery Co., L.P., 
    492 S.W.3d 300
    , 302-03 (Tex. 2016) (orig. proceeding)
    (per curiam); In re Cerberus Capital Mgmt. L.P., 
    164 S.W.3d 379
    , 382 (Tex. 2005)
    (orig. proceeding) (per curiam). We review the trial court’s legal conclusions with
    5
    limited deference. See Walker v. Packer, 
    827 S.W.2d 833
    , 840 (Tex. 1992) (orig.
    proceeding). The relator must establish that the trial court could reasonably have
    reached only one decision. 
    Id.
     Appeal is not an adequate remedy when the appellate
    court would not be able to cure the trial court’s discovery error on appeal. In re
    Dana Corp., 
    138 S.W.3d 298
    , 301 (Tex. 2004) (orig. proceeding) (per curiam); In
    re Ford Motor Co., 
    988 S.W.2d 714
    , 721 (Tex. 1998) (orig. proceeding).
    Analysis
    In seeking mandamus relief, Allstate contends that the trial court abused its
    discretion by allowing the deposition because the topics of inquiry exceed the scope
    of relevant issues necessary to adjudicate the underlying liability and damages
    determinations, and, to the extent any topics are relevant to the tortfeasor’s liability
    and Arredondo’s damages, any Allstate representative would lack personal
    knowledge of those facts. Allstate further asserts that deposing its representative on
    the existence, extent, or duration of Arredondo’s claimed injuries is unreasonable
    and unduly burdensome because that information is more readily obtainable by
    Arredondo, who has superior access to his medical records. Allstate also argues that
    certain topics seek privileged information. Finally, Allstate contends that it lacks an
    adequate remedy by appeal because it is being put to the expense of presenting a
    witness to testify on matters irrelevant to any pending claim.
    A.    Laches
    At the outset, we address Arredondo’s contention that Allstate’s mandamus
    petition is barred by laches because Allstate delayed too long in seeking appellate
    relief. The trial court signed the orders at issue on January 6, 2020 and April 27,
    2020. Allstate did not file its mandamus petition until June 15, 2020. According to
    6
    Arredondo, this delay in seeking relief justifies denying Allstate’s petition without
    reaching the merits.
    Although mandamus is not an equitable remedy, its issuance is largely
    controlled by equitable principles, including the principle that equity aids the diligent
    and not those who slumber on their rights. Rivercenter Assocs. v. Rivera, 
    858 S.W.2d 366
    , 367 (Tex. 1993) (orig. proceeding). Whether a party’s delay in
    asserting its rights precludes mandamus relief depends on the circumstances. In re
    Oceanografia, S.A. de C.V., 
    494 S.W.3d 728
    , 729 (Tex. 2016) (orig. proceeding)
    (per curiam). In examining this issue, we consider whether there is any justification
    for the delay, whether the party seeking mandamus bears fault for the delay, and
    whether the delay has prejudiced the opposing party. See id. at 730-31; see also,
    e.g., In re Int’l Profit Assocs., Inc., 
    274 S.W.3d 672
    , 675-76 (Tex. 2009) (orig.
    proceeding); In re E.I. du Pont de Nemours & Co., 
    92 S.W.3d 517
    , 524-25 (Tex.
    2002) (orig. proceeding); Rivercenter Assocs., 858 S.W.2d at 367.
    We are told that after the January 6 order, Arredondo’s counsel reached out to
    Allstate’s counsel for available deposition dates. Allstate’s counsel did not provide
    dates but instead represented that Allstate would seek reconsideration from the trial
    court and, failing a successful result, file a mandamus petition. According to
    Arredondo, this communication occurred before he filed the March 12, 2020 motion
    to compel, which sought to enforce the January 6 order. Arredondo set the motion
    to compel for hearing on April 6, 2020. Three days before that hearing, Allstate
    filed its response to the motion to compel and request for reconsideration of its
    motion to quash. The court signed the order granting Arredondo’s motion to compel
    on April 27.
    7
    Without expressing an opinion on the justification or alleged fault for any
    delay in seeking mandamus relief, we conclude that rejecting Allstate’s petition
    based on laches is unwarranted because Arredondo does not assert any detrimental
    change in his position due to an unreasonable delay. See Oceanografia, S.A. de C.V.,
    494 S.W.3d at 730-31; see also In re Laibe Corp., 
    307 S.W.3d 314
    , 318 (Tex. 2010)
    (orig. proceeding) (per curiam) (to invoke the equitable doctrine of laches, the
    moving party ordinarily must show, among other things, detrimental change in
    position because of delay); In re Wagner, 
    560 S.W.3d 309
    , 318 (Tex. App.—
    Houston [1st Dist.] 2017, orig. proceeding). Under these circumstances, Allstate’s
    request for relief is not barred by laches.
    B.    Scope of Discovery
    A trial court generally has discretion to determine the scope of discovery. In
    re Nat’l Lloyds Ins. Co., 
    532 S.W.3d 794
    , 802 (Tex. 2017) (orig. proceeding). “Our
    procedural rules define the general scope of discovery as any unprivileged
    information that is relevant to the subject of the action, even if it would be
    inadmissible at trial, as long as the information sought is reasonably calculated to
    lead to the discovery of admissible evidence.” In re Nat’l Lloyds Ins. Co., 
    507 S.W.3d 219
    , 223 (Tex. 2016) (orig. proceeding) (per curiam) (internal quotation
    marks and citations omitted). Accordingly, discovery must be reasonably tailored
    to include only matters relevant to the case. In re Am. Optical Corp., 
    988 S.W.2d 711
    , 713 (Tex. 1998) (orig. proceeding) (per curiam); see also In re Xeller, 
    6 S.W.3d 618
    , 626 (Tex. App.—Houston [14th Dist.] 1999, orig. proceeding).             When
    discovery requests exceed these boundaries, trial courts must impose reasonable
    discovery limits commensurate with the scope of permissible discovery. See In re
    Graco Children’s Prods., Inc., 
    210 S.W.3d 598
    , 600 (Tex. 2006) (orig. proceeding)
    8
    (per curiam). A trial court abuses its discretion if it orders discovery beyond that
    which the rules of civil procedure permit. In re N. Cypress Med. Ctr. Operating Co.,
    
    559 S.W.3d 128
    , 130-31 (Tex. 2018) (orig. proceeding).
    The phrase “relevant to the subject matter” is to be broadly construed. In re
    Nat’l Lloyds Ins. Co., 
    449 S.W.3d 486
    , 488 (Tex. 2014) (orig. proceeding) (per
    curiam). Information is relevant if it tends to make the existence of a fact that is of
    consequence to the determination of the action more or less probable than it would
    be without the information. Tex. R. Evid. 401. Determining which facts are “of
    consequence” to the action necessarily begins with a review of the pleadings. “The
    materiality and relevancy of testimony is to be determined by reference to the issues
    made by the pleadings.” Compagnie des Metaux Unital v. Victoria Mfg. Co., 
    107 S.W. 651
    , 654 (Tex. App. 1908, no writ); see In re Alford Chevrolet-Geo, 
    997 S.W.2d 173
    , 180 n.1 (Tex. 1999) (stating that review of relevancy generally done by
    “close examination of the pleadings and specific claims and defenses made”); see
    also Tex. R. Civ. P. 192.3(a) (party may obtain discovery of matters not privileged
    that are relevant to the “subject matter of the pending action”, whether relating to
    claims or defenses). Facts that may be of consequence to issues not raised by
    pleadings are not permissible areas of discovery. “Discovery undertaken with the
    purpose of finding an issue, rather than in support of an issue already raised by the
    pleadings, would constitute an impermissible ‘fishing expedition’” under Alford
    Chevrolet-Geo. See In re Am. Home Assurance Co., 
    88 S.W.3d 370
    , 376 (Tex.
    App.—Texarkana 2002, orig. proceeding) (citing Alford Chevrolet-Geo, 997
    S.W.2d at 180).
    UIM coverage provides payment to the insured of all amounts that the insured
    is legally entitled to recover as damages from owners or operators of underinsured
    9
    vehicles because of bodily injury or property damage, not to exceed the limit
    specified in the insurance policy. Farmers Tex. Cty. Mut. Ins. Co. v. Okelberry, 
    525 S.W.3d 786
    , 790 (Tex. App.—Houston [14th Dist.] 2017, pet. denied) (citing Tex.
    Ins. Code § 1952.106). A negligent party is underinsured when the available
    proceeds of his liability insurance are insufficient to compensate for the injured
    party’s actual damages. Id. (citing Stracener v. United Servs. Auto. Ass’n, 
    777 S.W.2d 378
    , 380 (Tex. 1989)). Unlike most first-party cases in which the terms of
    the policy alone dictate the outcome, UIM coverage hinges on the liability of the
    alleged underinsured, at-fault third-party motorist under applicable tort law.
    Brainard, 216 S.W.3d at 818; In re Liberty Cty. Mut. Ins. Co., 
    537 S.W.3d 214
    , 220
    (Tex. App.—Houston [1st Dist.] 2017, orig. proceeding). Thus, a UIM insurer’s
    contractual duty to pay benefits does not arise until the liability of the other driver
    and the amount of damages sustained by the insured are determined. Brainard, 216
    S.W.3d at 818. A claim for UIM benefits is not presented until the trial court signs
    a judgment resolving these issues. Id.
    To recover UIM benefits, a claimant must prove: (1) that the insured has
    UIM coverage; (2) that the other driver negligently caused the accident resulting in
    the covered damages; (3) the amount of the insured’s damages; and (4) that the other
    driver’s insurance coverage is deficient. In re Liberty Cty. Mut. Ins. Co., 
    557 S.W.3d 851
    , 856 (Tex. App.—Houston [14th Dist.] 2018, orig. proceeding); Liberty Cty.
    Mut. Ins. Co., 
    537 S.W.3d at 220
    ; In re Progressive Cty. Mut. Ins. Co., 
    439 S.W.3d 422
    , 427 (Tex. App.—Houston [1st Dist.] 2014, orig. proceeding). As these issues
    must be resolved before any contractual claim to UIM benefits can mature, discovery
    in a UIM dispute such as this one must be tailored only to these pertinent matters.
    10
    C.     Abuse of Discretion
    Allstate does not contest that, at the time of the accident, Arredondo was
    insured under an insurance contract containing UIM coverage, that the policy was
    in force and effect, and that the collision constitutes an “accident” under the policy.
    The relevant issues, therefore, are narrowed to: (1) the alleged underinsured driver’s
    liability for the underlying accident; (2) the existence and amount of the plaintiff’s
    damages; and (3) whether the other driver was underinsured. See Liberty Cty. Mut.
    Ins. Co., 
    557 S.W.3d at 856
    . Allstate has filed a general denial, thereby putting
    Arredondo to his burden of proof of these facts.
    Citing two Liberty County Mutual Insurance Company cases from our court
    and the First Court of Appeals,2 Allstate’s first argument is that the deposition is not
    permissible because the only claim is for UIM benefits and its corporate
    representative has no relevant testimony on the required elements.
    In the First Court of Appeals’ decision, the court conditionally granted
    mandamus relief from an order compelling discovery in a UIM case. See Liberty
    Cty. Mut. Ins. Co., 
    537 S.W.3d at 220-22
    . The claimant served written discovery
    inquiring about claims adjustment and handling, and he also sought the deposition
    of the company’s claims adjuster. But because the extra-contractual claims had been
    severed and abated, the only relevant issues were the underinsured driver’s liability
    and status and the claimant’s damages. 
    Id. at 221
    . As the discovery at issue did not
    pertain to those issues but rather concerned matters that would not arise until the
    carrier’s contractual duty to pay UIM benefits ripened and was breached, the order
    compelling the discovery was an abuse of discretion. 
    Id.
     Additionally, the court
    2
    See Liberty Cty. Mut. Ins. Co., 
    557 S.W.3d at 856
    ; Liberty Cty. Mut. Ins. Co., 
    537 S.W.3d at 219-21
    .
    11
    held it was an abuse to compel the deposition of Liberty Mutual’s claims adjuster
    because her only connection to the case was her status as an adjuster who signed the
    company’s discovery responses, but she did not possess relevant information. 
    Id.
    The following year, this court considered a mandamus petition in another
    UIM case, coincidentally filed by Liberty Mutual. Liberty Cty. Mut. Ins. Co., 
    557 S.W.3d at 856
    . There, the trial court compelled the deposition of the insurer’s
    corporate representative on several topics, which included the tortfeasor’s liability
    and the plaintiff’s damages but were broad enough to encompass other matters
    irrelevant to the underlying UIM claim. 
    Id. at 854-55
    . Our court conditionally
    granted mandamus relief, holding that the order was an abuse of discretion for two
    reasons. First, the order was not limited to the relevant topics of the tortfeasor’s
    liability and the plaintiff’s damages. 
    Id. at 856
    . Second, to the extent the deposition
    topics pertained to the relevant issues, the record showed that the information sought
    through the deposition had already been obtained by the plaintiff or may be obtained
    from other sources with less burden and expense. 
    Id. at 856-57
    . Allstate relies
    heavily on these two Liberty County Mutual Insurance Company cases.
    The most persuasive case Arredondo cites is In re Garcia, No. 04-07-00173-
    CV, 
    2007 WL 1481897
     (Tex. App.—San Antonio May 23, 2007, orig. proceeding)
    (mem. op.). There, as here, the claimant settled with an alleged underinsured
    tortfeasor and then sued her insurer. In its answer, the defendant, State Farm,
    disputed among other things Garcia’s actual damages, including whether the alleged
    injuries resulted from the accident. Id. at *2. Garcia noticed the deposition of State
    Farm’s corporate representative on several topics, including the facts supporting
    State Farm’s legal theories and defenses. Id. State Farm moved to quash the
    deposition because the petition stated no claim warranting corporate representative
    12
    testimony. Id. at *1. Alternatively, State Farm moved to limit the deposition’s
    scope. Id. The trial court quashed the deposition. On the claimant’s petition for
    writ of mandamus, the court of appeals concluded that at least some of the deposition
    topics were relevant to the underlying UIM claim, such as the claimant’s damages
    and State Farm’s defenses to those damages. Id. at *2. “[I]nformation about State
    Farm’s defenses is relevant and properly discoverable, absent a showing of privilege
    or some other exemption authorized by the Texas Rules of Civil Procedure.” Id.
    The court conditionally granted mandamus relief and ordered the trial court to
    withdraw the order quashing the deposition, while also stating that the trial court
    could still consider State Farm’s alternate request to limit the deposition’s scope. Id.
    at *3.
    In this regard, Garcia is consistent with our court’s more recent decision in
    yet another Liberty County Mutual Insurance Company case, In re Liberty County
    Mutual Insurance Company, 
    606 S.W.3d 866
     (Tex. App.—Houston [14th Dist.]
    2020, orig. proceeding).       This court denied mandamus relief from an order
    compelling the deposition of Liberty County Mutual Insurance Company’s
    corporate representative in an uninsured motorist case. In that case, however, the
    deposition topics were appropriately limited to the relevant issues in a typical car
    wreck case and did not seek information beyond the defendant’s contentions on
    liability and damages or the evidence to support those contentions. 
    Id. at 870
    .
    Here, Arredondo has settled with Guzman’s insurance carrier and is
    proceeding against his own insurance company, which has by its answer contested
    relevant issues pertaining to Guzman’s liability and Arredondo’s damages. As in
    this court’s 2020 Liberty County Mutual Insurance Company case, Allstate has not
    stipulated that Guzman’s negligence caused Arredondo’s alleged injuries, the
    13
    amount of Arredondo’s damages, or that Guzman was underinsured. See 
    id. at 875
    .
    Arredondo is entitled to discover Allstate’s contentions put into issue by its pleading,
    as well as any evidence of which its representative may have personal knowledge in
    support of those contentions. See 
    id. at 873-75
    ; Garcia, 
    2007 WL 1481897
    , at *2.
    Matters pertaining to a pleaded claim or defense are within the scope of permissible
    discovery. See Tex. R. Civ. P. 192.3(a).
    To the extent the deposition topics at issue permit inquiry into relevant
    matters, Allstate argues alternatively that compelling the deposition is clear error
    because it is unduly burdensome, and Arredondo may obtain that evidence
    elsewhere. See Tex. R. Civ. P. 192.4(a). Courts have agreed that a corporate
    representative deposition is unreasonable and unduly burdensome in the UIM
    context on the content of a claimant’s records because the claimant has independent
    and superior access to his own records. In re Perry, No. 13-18-00676-CV, 
    2019 WL 1723509
    , *8 (Tex. App.—Corpus Christi-Edinburg Apr. 18, 2019, orig. proceeding)
    (mem. op.); see also Liberty Cty. Mut. Ins. Co., 
    537 S.W.3d at 222-23
    ; In re Arras,
    
    24 S.W.3d 862
    , 864 (Tex. App.—El Paso 2000, orig. proceeding). Indeed, this court
    relied on similar reasoning in our 2018 Liberty County Mutual Insurance Company
    case. Liberty Cty. Mut. Ins. Co., 
    557 S.W.3d at 856-57
    . In that case, however, the
    insurer asserted the argument in the trial court and developed a record to support it.
    
    Id.
     Here, in contrast, Allstate did not argue in the trial court that the deposition
    should be quashed or limited based on similar grounds and did not develop a record
    demonstrating that the relevant information sought by the deposition is already
    known by Arredondo, has already been obtained, or is obtainable through more
    convenient, less burdensome, or less expensive means. Cf. 
    id. at 857
    ; Garcia, 
    2007 WL 1481897
    , at *2. We cannot grant mandamus relief based on an argument that
    Allstate did not first present in the trial court. See In re Prodigy Servs., LLC, No.
    14
    14-14-00248-CV, 
    2014 WL 2936928
    , at *4 (Tex. App.―Houston [14th Dist.] June
    26, 2014, orig. proceeding) (mem. op.) (holding relator waived objection that
    discovery requests were overly broad and unduly burdensome by failing to object in
    the trial court).
    We agree with Allstate that its representative would not have first-hand
    personal knowledge of the accident’s circumstances or Arredondo’s alleged injuries.
    See Liberty Cty. Mut. Ins. Co., 
    557 S.W.3d at 856
    . However, Arredondo is entitled
    to discover Allstate’s defensive contentions raised by its pleadings and the evidence
    upon which it relies to support them, such as requested by topics 1, 8, and 10.3 See
    
    id. at 857
    ; Garcia, 
    2007 WL 1481897
    , at *2; Tex. R. Civ. P. 192.3(a). If its
    representative lacks personal knowledge of a particular inquiry, nothing about our
    opinion precludes the deponent from saying so.
    Though Arredondo may take Allstate’s deposition, we also conclude that
    some matters encompassed by the noticed topics are clearly beyond the scope of
    relevant discovery to which a UIM claimant is entitled under these circumstances.
    In this regard, the order is an abuse of discretion because it is not limited to the
    relevant topics of the tortfeasor’s liability and the plaintiff’s damages. See Liberty
    Cty. Mut. Ins. Co., 
    557 S.W.3d at 856
    . For example, topics 5, 6, 7, 11, and 12 address
    the investigation of Arredondo’s claim, the reasons for denying or limiting
    Arredondo’s claim, Allstate’s investigation of the tortfeasor, Allstate’s process of
    determining liability and the amount of damages in this claim, and settlement
    negotiations in this case. These requests concern the handling of Arredondo’s claim.
    But Arredondo has not pleaded any extra-contractual claims. Allstate raised this
    3
    In this court, Allstate contends topic 8 is harassing, but it did not assert that argument
    below so we do not consider it.
    15
    argument in its motion to quash, and Arredondo did not respond to that point and
    has since acknowledged that he is not seeking discovery on claims-handling matters.
    Therefore, these topics are outside the scope of permissible discovery related to
    pending claims or defenses. See Tex. R. Evid. 401. The trial court abused its
    discretion by compelling a corporate representative deposition on those topics. See
    N. Cypress Med. Ctr. Operating Co., 559 S.W.3d at 130-31 (stating that trial court
    abuses its discretion if it orders discovery that exceeds what rules of civil procedure
    permit); Liberty Cty. Mut. Ins. Co., 
    537 S.W.3d at 221
    .
    Similarly, topics 2, 3, and 4 address the validity and “specifics” of the policy
    sold to Arredondo, his rights under the policy, and the requirements for coverage
    and payment under the policy. Allstate has conceded the policy’s validity and the
    only matters presently at issue are Guzman’s liability for the accident, Arredondo’s
    damages, and whether Guzman’s insurance coverage was deficient. See Liberty Cty.
    Mut. Ins. Co., 
    557 S.W.3d at 856
    . A UIM insurer has no contractual duty to pay
    benefits until these issues are determined.                Brainard, 216 S.W.3d at 818.
    Compelling Allstate’s corporate representative testimony on these topics, at this
    time, is an abuse of discretion.
    Further, topic 9 addresses “possible defenses not yet raised” in Allstate’s
    pleadings. In its mandamus petition, Allstate argues that topic 9 invades the work
    product privilege, a ground Allstate asserted in trial court.4 Work product includes
    “material prepared or mental impressions developed” by Allstate and its counsel.
    Tex. R. Civ. P. 192.5(a)(1). Topic 9 clearly falls into this category and is protected
    work product. Its degree of protection depends on whether it is core work product.
    4
    For purposes of the rules, “an assertion that material or information is work product is an
    assertion of privilege.” Tex. R. Civ. P. 192.5(d).
    16
    “Core” work product is an attorney’s work product containing the attorney’s mental
    impressions, opinions, conclusions, or legal theories.      Id. 192.5(b)(1).    It is
    absolutely privileged and not discoverable: “Core work product is sacrosanct and
    its protection impermeable.” In re Bexar Cty. Crim. Dist. Atty’s Office, 
    224 S.W.3d 182
    , 187-88 (Tex. 2007) (orig. proceeding). Because topic 9, as worded, is broad
    enough to include the mental impressions of Allstate’s counsel, it seeks to discover
    core work product. But Arredondo is not entitled to a preview of what theories or
    defenses Allstate’s counsel may or may not be considering as part of Allstate’s
    litigation strategy. See In re AEP Tex. Cent. Co., 
    128 S.W.3d 687
    , 692 (Tex. App.—
    San Antonio 2003, orig. proceeding) (holding attorney memorandum analyzing
    potential claims contained attorney’s mental impressions, opinions, and legal
    theories and was protected by work-product privilege).
    Any work product other than core work product is discoverable only upon a
    showing that the party seeking it has substantial need of the material and “is unable
    without undue hardship to obtain the substantial equivalent of the material by other
    means.” Tex. R. Civ. P. 192.5(b)(2). Arredondo, as the party seeking Allstate’s
    corporate representative’s mental impressions, opinions, and theories about possible
    defenses not yet pleaded, “bears a heavy burden” to show that he has a “substantial
    need” for the work product and he “is unable without undue hardship to obtain the
    substantial equivalent of the material by other means.” See Bexar Cty. Crim. Dist.
    Atty’s Office, 224 S.W.3d at 188 (quoting Tex. R. Civ. P. 192.5(b)(2)). Arredondo
    has not argued that he has a “substantial need” for the requested information for
    purposes of proving his damages and Guzman’s liability and, therefore, he has not
    met his burden to compel deposition testimony about Allstate’s corporate
    representative’s work product.
    17
    Moreover, seeking discovery on matters not yet raised by the pleadings is an
    impermissible fishing expedition. See Am. Home Assurance Co., 
    88 S.W.3d at 376
    .
    Arredondo may discover Allstate’s contentions raised by the pleadings, but not any
    contentions Allstate has considered but not raised in its pleadings.
    In sum, because Allstate’s contractual obligations do not ripen until after the
    issues of Guzman’s liability, Arredondo’s damages, and underinsured status have
    been determined, topics 2-7, 11, and 12 are irrelevant to the current claim. See
    Liberty Cty. Mut. Ins. Co., 
    557 S.W.3d at 856
    ; Liberty Cty. Mut. Ins. Co., 
    537 S.W.3d at 221
    . And topic 9 is protected work product. A UIM insurer is not required to
    incur litigation expense on these issues because they may be rendered moot by the
    resolution of the underlying accident. Liberty Cty. Mut. Ins. Co., 
    537 S.W.3d at 221
    .
    We have concluded that the trial court did not abuse its discretion in
    compelling a corporate representative’s deposition confined to the issues identified
    above. But we have further concluded that the trial court abused its discretion in
    refusing to narrowly focus the deposition’s scope to the facts Arredondo must prove
    and Allstate’s contentions in defense of those facts. We further determine that
    Allstate lacks an adequate remedy by ordinary appeal. See Liberty Cty. Mut. Ins.
    Co., 
    557 S.W.3d at 857-58
    ; see also Liberty Cty. Mut. Ins. Co., 
    537 S.W.3d at 223
    ;
    In re Houstonian Campus, L.L.C., 
    312 S.W.3d 178
    , 183 (Tex. App.—Houston [14th
    Dist.] 2010, orig. proceeding).
    Conclusion
    Accordingly, we deny in part and conditionally grant in part Allstate’s petition
    for writ of mandamus. We direct the trial court to issue a written order vacating its
    January 6, 2020 and April 27, 2020 orders. We further order the trial court to issue
    a new order granting Arredondo’s motion to compel in part and granting Allstate’s
    18
    motion to quash in part, limited to the subject matter as set forth in this opinion,
    unless the parties reach an agreement that makes a new order compelling the
    deposition unnecessary. We are confident the trial court will act in accordance with
    this opinion and the writ will issue only if the court fails to do so. Our June 19, 2020
    stay order is lifted.
    /s/    Kevin Jewell
    Justice
    Panel consists of Chief Justice Christopher and Justices Jewell and Hassan. (Hassan,
    J., dissenting).
    19