Northrop Grumman Systems Corporation v. United States ( 2018 )


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  •      In the United States Court of Federal Claims
    No. 12-286C
    (Filed: October 17, 2018)
    (Re-Filed: October 31, 2018)1
    **********************
    NORTHROP GRUMMAN SYSTEMS                             Contracts; Contract
    CORPORATION,                                         Disputes Act, 
    41 U.S.C. §§ 7101-7109
     (2012);
    Plaintiff,                      motions to dismiss;
    variance between claim
    v.                                                   and complaint; motions
    for summary judgment;
    THE UNITED STATES,                                   contract interpretation.
    Defendant.
    **********************
    John W. Chierichella, Washington, DC, with whom were Anne B.
    Perry, David S. Gallacher, and Christopher M. Loveland, for plaintiff.
    Maureen Del Duca and Linda T. Maramba, of counsel.
    Cameron Cohick, Senior Trial Counsel, United States Department of
    Justice, Civil Division, Commercial Litigation Branch, Washington, DC,
    with whom were Barbara E. Thomas, Jeffrey D. Klingman, Rebecca S.
    Kruser, Trial Attorneys, for defendant. Michael F. Kiely, United States Postal
    Service, Law Department, of counsel.
    OPINION
    BRUGGINK, Judge.
    United States Postal Service (“the Postal Service”) entered into a
    contract with Northrop Grumman Systems Corporation (“Northrop”)
    pursuant to which Northrop would produce and deliver a number of a mail-
    1
    This opinion was originally issued under seal. The parties agree that no
    redactions are necessary and thus this opinion is reissued without redactions.
    processing machines known as the Flats Sequencing System machine (“FSS
    machine”) for a fixed price of approximately $874 million. The contract was
    eventually performed, but Northrop has filed suit pursuant to Contract
    Disputes Act, 
    41 U.S.C. §§ 7101-7109
     (2012) (“CDA”), claiming that the
    Postal Service breached the contract in a number of ways. The Postal Service
    has counter-claimed, asserting that Northrop breached its own contractual
    obligations.
    Pending are the parties’ motions to dismiss and motions for partial
    summary judgment. Northrop’s motion to dismiss seeks dismissal of the
    Postal Service’s counterclaim counts one and four for lack of subject matter
    jurisdiction. Plaintiff also moves for summary judgment on the majority of
    the counts in the Postal Service’s counterclaim.
    The Postal Service moves to dismiss Northrop’s count one for lack of
    subject matter jurisdiction. Defendant also moves for partial summary
    judgment on Northrop’s count five, summary judgment on count seven, and
    partial summary judgment on elements of the claims imbedded in counts
    three through five. The court allowed the parties to submit briefing far in
    excess of the rule limits. Northrop’s motion was fully briefed on June 29,
    2018, and defendant’s motion was fully briefed on July 20, 2018. We held
    oral argument on both parties’ motions on September 12 and 14, 2018.
    BACKGROUND
    The Postal Service took its first steps toward ending manual flat mail
    (bulk mail) sorting on July 10, 2003, when it issued a solicitation seeking
    proposals to provide research and development for a flat mail sequencing
    system machine. On October 28, 2003, Northrop and the Postal Service
    entered into a pre-production contract for Northrop to design a prototype of
    a machine to sort flat mail. While the pre-production contract was ongoing,
    the Postal Service issued on May 8, 2006, a non-competitive solicitation to
    Northrop for the production of 100 FSS machines. On February 23, 2007,
    well before the research and development contract had been fully performed,
    Northrop entered into a production contract with the Postal Service to design,
    deliver, and install the FSS machines.
    Shortly after entering the production contract and continuing through
    the end of both contracts, the parties experienced delays and disagreements
    regarding the design and installation of the FSS machines. The Postal
    Service’s need for flat mail sorting evolved as well. Nevertheless, despite the
    difficulties, Northrop installed the last of the FSS machines by August 2011.
    2
    From 2007 through 2009, the parties were consistently negotiating the
    scope of the work required by the contract, which resulted in the generation
    of the Puts and Takes List2 by Northrop and a series of equitable adjustments
    memorialized in modifications to the production contract.
    On March 31, 2009, Northrop submitted a request for equitable
    adjustment, referred to by the parties as the Program REA, claiming
    approximately $63 million for a large number of alleged constructive
    changes and delay and disruption claims. On April 28, 2010, the contracting
    officer denied the vast majority of Northrop’s request, but on a number of
    specific claims he directed Northrop to submit a cost proposal so that the
    parties could negotiate the equitable adjustment.
    Northrop submitted its first certified claim to the Postal Service in July
    2010, asserting claims largely related to the Program REA. In May 2011, the
    contracting officer issued a decision denying the majority of Northrop’s
    claim.
    Northrop submitted its second certified claim on August 4, 2011,
    asserting entitlement to approximately $71 million in damages dating from
    June 2009 forward. On October 28, 2011, Northrop submitted its third
    certified claim for approximately $63 million in invoices that it alleged the
    Postal Service had improperly failed to pay. The contracting officer issued
    his final decision on April 12, 2012, largely denying the second certified
    claim, and asserting the Postal Service’s claims against Northrop totaling
    approximately $410 million. Against this he offset the value of the unpaid
    Northrop invoices plus the amount to which Northrop was entitled based
    upon one portion of the second certified claim against the counterclaim
    damages netting a total amount owed the Postal Service of $341 million.
    Northrop filed suit in this court on May 4, 2012. The Postal Service
    filed a counterclaim, which was amended in 2018.
    DISCUSSION
    Although both parties have filed motions to dismiss and for partial
    summary judgment, neither party cross-moved for summary judgment on
    any of the counts put at issue by their opponent, arguing, in substance, that
    2
    Northrop created the Puts and Takes List to identify work that it believed
    was beyond the scope of the contract and submitted this list along with other
    report deliverables. The Postal Service was aware of the list and the
    contracting officers appear to have reviewed some version of the list.
    3
    disputed issues prevent granting the motions for summary judgment. We
    begin our discussion with the parties’ motions to dismiss.
    I.     Motions to Dismiss
    Both parties argue that certain of their opponent’s claims are outside
    this court’s subject matter jurisdiction. The party bringing an affirmative
    claim bears the burden of establishing the court’s jurisdiction over it. McNutt
    v. Gen. Motors Acceptance Corp. of Ind., 
    298 U.S. 178
    , 189 (1936). On a
    motion to dismiss for lack of subject matter jurisdiction, the court generally
    “considers the facts alleged in the complaint to be true and correct,” but when
    a party challenges the jurisdictional facts, the court may consider relevant
    evidence to resolve whether it has jurisdiction. Reynolds v. Army & Air Force
    Exch. Serv., 
    846 F.2d 746
    , 747 (Fed. Cir. 1988). If the non-moving party does
    not establish jurisdiction, the court must dismiss the claim. Rules of the
    United States Court of Federal Claims 12(h)(3) (“RCFC”).
    Because Northrop has not established jurisdiction over its count one,
    we grant the Postal Service’s motion to dismiss that count. The Postal Service
    has established the court’s jurisdiction over count one of its counterclaim, so
    we deny plaintiff’s motion to dismiss that count. We grant in part Northrop’s
    motion regarding count four of the counterclaim.
    A.     Defendant’s Motion to Dismiss Plaintiff’s Count One
    In count one, Northrop alleges that the Postal Service affected a
    cardinal change to the contract and, as a remedy, seeks reformation of the
    contract so that the parties may determine the amount that the Postal Service
    should reimburse Northrop for costs incurred. The Postal Service argues that
    Northrop did not submit a proper claim to the contracting officer because its
    claim is a monetary one for which Northrop did not seek payment in a sum
    certain. Thus, the Postal Service contends, the claim falls outside of this
    court’s jurisdiction under the CDA.
    The contractor must “submit in writing to the contracting officer a
    clear and unequivocal statement that gives the contracting officer adequate
    notice of the basis and amount of the claim.” Contract Cleaning Maint., Inc.
    v. United States, 
    811 F.2d 586
    , 592 (Fed. Cir. 1987). The contractor “must
    make a written, non-routine demand to a contracting officer, request a final
    decision, and seek the payment of money in a sum certain, the adjustment or
    interpretation of contract terms, or other relief arising from or relating to the
    contract.” Ace Constructors, Inc. v. United States, 
    70 Fed. Cl. 253
    , 266
    (2006), aff’d, 
    499 F.3d 1357
     (Fed. Cir. 2007).
    4
    Plaintiff may not circumvent the requirement to state a sum certain in
    its claim by camouflaging a monetary claim as one seeking only declaratory
    relief. “If ‘the only significant consequence’ of the declaratory relief sought
    ‘would be that [the plaintiff] would obtain monetary damages from the
    federal government,’ the claim is in essence a monetary one.” Securiforce
    Int’l America, LLC v. United States, 
    879 F.3d 1354
    , 1360 (Fed. Cir. 2018)
    (quoting Brazos Elec. Power Coop., Inc. v. United States, 
    144 F.3d 784
    , 787
    (Fed. Cir. 1998)). The court determines whether the claim is “in essence a
    monetary one” by examining the substance of the pleadings. 
    Id.
    Northrop’s first certified claim stated that, taken collectively, the
    Postal Service’s actions constituted a cardinal change. Def.’s Mot. to Dismiss
    A1566.3 As a remedy, Northrop asked the contracting officer “to reform the
    contract to a cost-plus-fixed-fee structure, pursuant to which [Northrop] shall
    be reimbursed for all allowable and reasonable costs allocable to this
    Contract . . . plus a reasonable fee thereon.” 
    Id.
     at A1567. Northrop concedes
    that it did not state a sum certain but argues that it was not required to do so
    because this it is making a claim for adjustment or interpretation of contract
    terms or other relief arising from or relating to the contract. We disagree.
    “A cardinal change is a substantial deviation from the original scope
    of work that changes the nature of the bargain between the parties.”
    ThermoCor, Inc. v. United States, 
    35 Fed. Cl. 480
    , 490 (1996). It is such a
    fundamental change that the parties cannot redress the change under the
    contract. Demanding performance thus, places the government in breach of
    the contract. Allied Materials & Equip. Co. v. United States, 
    569 F.2d 562
    ,
    564 (Ct. Cl. 1978). The default remedy for breach of contract is payment of
    money. Holmes v. United States, 
    657 F.3d 1303
    , 1314 (Fed. Cir. 2011).
    Reformation, on the other hand, is an equitable remedy employed in cases of
    mistake or fraud that requires reforming the terms to reflect the parties’
    intended bargain. CIGNA Corp. v. Amara, 
    563 U.S. 421
    , 440-41 (2011).
    Consistent with the theory of cardinal change, Northrop claimed that
    the Postal Service fundamentally altered the nature of the contract by
    wresting design control from the contractor. Northrop expressly stated in its
    first certified claim that the government’s insistence on a cardinal change
    renders it in breach and that “[t]he remedy for a cardinal change is breach
    damages.” Def.’s Mot. to Dismiss A1566. Thus, as its own claim concedes,
    Northrop did not seek the adjustment or interpretation of contract terms.
    3
    Citations to the parties’ appendices are preceded by an “A” as shown.
    5
    The cardinal change claim likewise was not a claim for other relief
    arising from or relating to the contract, because Northrop’s claim is not for
    any relief other than the traditional relief for breach of contract, namely,
    money. Although Northrop argues that the Postal Service would not be
    paying Northrop money damages if the contract were reformed but instead
    would be reimbursing Northrop for costs incurred, that is a distinction
    without a difference. Despite Northrop’s creativity in stating this claim, the
    theory of cardinal change calls for a breach remedy–money damages–and
    Northrop is in fact seeking a payment of money from the Postal Service.
    Indeed, Northrop has hired an expert who has calculated the amount he
    believes the Postal Service owes plaintiff: approximately $252 million. 
    Id.
     at
    A1766.
    Because Northrop’s claim is clearly a monetary one, Northrop had the
    obligation to include in its claim submitted to the contracting officer its best
    effort to state a sum certain, albeit one that could have been modified later to
    fit the proof. Because Northrop did not submit a valid claim to the contracting
    officer, count one is outside of this court’s CDA jurisdiction. See 28 U.S.C §
    1491(b) (citing 
    41 U.S.C. § 7104
    (b)(1)); 
    41 U.S.C. § 7103
    (a)(1). We
    therefore grant the Postal Service’s motion to dismiss.
    B.     Plaintiff’s Motion to Dismiss Defendant’s Count One
    The Postal Service’s counterclaim count one alleges that it suffered
    $180,782,291 in lost savings due to Northrop’s failure to install the FSS
    machines by the contractually required dates. Northrop argues that the court
    lacks jurisdiction over count one because it is not within the scope of the
    contracting officer’s statement of the Postal Service’s claim.
    It is a fundamental principle of government contract law that contract
    claims, whether asserted by the contractor or the government, must be the
    subject of a contracting officer’s final decision. 
    41 U.S.C. § 7103
    (a)(1)-(3)
    (2012); Raytheon Co. v. United States, 
    747 F.3d 1341
    , 1354 (Fed. Cir. 2014).
    The requirement is prompted by the hope that the claim can be resolved at
    the contracting officer level, and that goal is hindered if the claim a party
    presents in court is substantially different from the claim presented to or by
    the contracting officer. M. Maropakis Carpentry, Inc. v. United States, 
    609 F.3d 1323
    , 1331 (Fed. Cir. 2010). To determine whether the claim is the same
    as that in the contracting officer’s final decision, the court considers whether
    the claims “(1) are based on the same underlying theory; (2) seek the same
    relief; and (3) arise from the same operative facts.” Kansas City Power &
    Light Co. v. United States, 
    131 Fed. Cl. 161
    , 165 (2017) (citing Scott Timber
    6
    Co. v. United States, 
    333 F.3d 1358
    , 1365-66 (Fed. Cir. 2003)). Defendant’s
    counterclaim easily satisfies this test.
    The “essential facts that give rise to a cause of action” are the
    operative facts. Kiewit Constr. Co. v. United States, 
    56 Fed. Cl. 414
    , 420
    (2003). “[I]f the claim presented to the contracting officer requires
    examination of a different or unrelated set of operative facts, then the claims
    are separate.” Affiliated Constr. Grp., Inc. v. United States, 
    115 Fed. Cl. 607
    ,
    612 (2014) (internal citations and quotation marks omitted). “When the
    claims differ in the underlying factual basis for relief, and when the claims
    require different kinds of proof, they are different claims for purposes of the
    CDA.” 
    Id.
     (citing Placeway Constr. Corp. v. United States, 
    920 F.2d 903
    ,
    909 (Fed. Cir. 1990); AAB Joint Venture v. United States, 
    75 Fed. Cl. 414
    ,
    422-23 (2007)).
    The contracting officer stated a claim for lost savings due to
    Northrop’s failure to install the FSS machines by the contractually required
    dates. The Postal Service’s count one alleges that the Postal Service lost
    savings due to Northrop’s failure to install the FSS machines by the
    contractually required dates. The Postal Service did not change its legal
    theory or relief it seeks.
    The parties dispute, however, whether the Postal Service’s count one
    uses the same essential facts that gave rise to the claim stated by the
    contracting officer. The final decision states that the contract schedule was
    the schedule adopted in Modification (“Mod.”) 2 to the contract. Pl.’s Mot.
    to Dismiss A150. Using the installation dates set forth in the October 2007
    Mod. 2 schedule, the contracting officer determined the time the Postal
    Service was unable to use the machines by comparing the Mod. 2 installation
    dates to the actual installation dates. The Postal Service’s counterclaim uses
    the same language: Mod. 2 is the applicable schedule and the government
    alleges that Northrop failed meet Mod. 2 and the Mod. 17 schedule. Def.’s
    Am. Countercl. ¶¶ 37, 42, 45-49.
    The Postal Service now uses different anticipated installation dates to
    calculate lost savings, however. The Postal Service’s experts used an
    installation schedule referred to as “Rev J,” which followed the Mod. 2
    schedule, decreasing the Postal Service’s claim to approximately $180
    million. Northrop argues that the same evidence will not be used to show that
    Northrop failed to meet the Rev J installation dates instead of the Mod. 2
    installation dates. The question is whether Rev J was a fundamentally
    different schedule than the one relied on in the contracting officer’s decision.
    We believe it was not.
    7
    Statement of Work (“SOW”) C governs deployment. Section 6.2,
    states, “The Supplier shall develop a deployment schedule subject to USPS
    approval within 4 weeks after contract award from the deployment data.” 
    Id.
    at A159. SOW B deliverables spreadsheet lists this deliverable as C-19. In
    Award Data Sheet, paragraph 2, the parties agreed to incorporate into the
    contract “a mutually agreeable FSS Production deployment schedule in
    accordance with the statement of work” within eight weeks after Northrop
    submitted C-19. Def.’s Resp. Mot. to Dismiss A578. Section 6.3 states that
    the contracting officer would “provide individual changes to the deployment
    schedule” Northrop. Def.’s Resp. A160. Northrop would then “incorporate
    these changes into a revised/updated deployment schedule monthly . . . .” 
    Id.
    SOW B lists the SOW C 6.3 deliverable as C-21.
    Northrop submitted the C-19 schedule on March 16, 2007 and
    subsequently submitted two revisions. Def.’s Resp. A591, A598. The parties
    executed Mod. 2 on October 2, 2007, incorporating “Section - C-19
    Deployment Schedule, 2007-06-26 Rev 0.” Pl.’s Mot. to Dismiss A108-09.
    With the C-19 schedule in place, the parties continued to adjust their
    scheduling expectations through the C-21 deliverable. On October 19, 2007,
    the Postal Service sent a response letter to a draft C-21 deliverable Northrop
    had submitted, stating, “[F]ollowing the approval of the C-19 Deployment
    Schedule, now a part of the contract via Mod 002, 1) the deployment
    schedule shall here forward be referred to as C-21 and 2) can only be changed
    by NGSC by receiving authorized direction to do so from the USPS.” Def.’s
    Resp. A706.
    Northrop submitted an “Updated Deployment Schedule,” referring to
    “SOW Schedule B, Item C-21 paragraph 6.3” on November 5, 2007. 
    Id.
     at
    A708. Northrop submitted C-21 Rev J on December 5, 2008. 
    Id.
     at A838.
    The parties agreed on updated deployment schedules through May 5, 2011,
    Rev M, totaling more than ten deployment schedules.
    As the Postal Service sees it, there is essentially only one schedule
    operative at any given time and the facts essential to its claim are that
    Northrop failed to meet whatever were the required delivery dates. It views
    the C-19 schedule incorporated through Mod. 2 and the updated deployment
    schedules that followed as serving the same purpose: reaching machine
    installation. Rev J delivery dates are merely the most accurate dates available
    to calculate lost savings, according to the Postal Service. Regardless of which
    dates are the controlling dates for installation, the proof is the same: a
    comparison of required versus actual delivery dates.
    8
    It is unnecessary for the court to determine at this point the precise
    operative dates for installation for any given machine. That determination is
    primarily one of law and is premature at the present. It is sufficient to observe
    that the contracting officer’s decision and count one are based on the same
    underlying theory–failure to perform on time; they seek the same relief–
    damages for loss of the use of the machines; and they rely on the same
    comparison between the controlling schedule and the dates the machines
    were installed. Therefore, we deny plaintiff’s motion to dismiss count one.
    C.     Plaintiff’s Motion to Dismiss Defendant’s Count Four
    The Postal Service alleges in counterclaim count four that it suffered
    $2,323,635 in costs due to Northrop’s failure to supply the contractually
    required number of spare parts in spare parts kits. Northrop argues that the
    operative facts underlying the Postal Service’s claim here are substantially
    different from those reflected in the claim asserted by the contracting officer.
    The contracting officer issued a final decision on April 12, 2012,
    claiming that Northrop owed the Postal Service $3.9 million for failing to
    provide sufficient parts. He attached to the decision a series of spreadsheets
    itemizing the spare parts allegedly omitted.
    The legal theory and type of relief requested are identical. Both
    amount to an assertion that the promised spare parts were not furnished, and
    the relief consists of the asserted replacement cost of the missing parts,
    although count four decreases the amount allegedly owed to $2.3 million. In
    addition, both the final decision and count four trace the parties’
    disagreement to differences in how SOW H section 2.3 and 2.3.5 should be
    interpreted. We address the contract interpretation question in the summary
    judgment section on count four. For purposes of the motion to dismiss, it
    suffices to state that the contract provided the supply and re-supply levels of
    parts and a process by which the Postal Service would list for Northrop the
    type and depth of specific parts. Both the contracting officer’s final decision
    and the claim here rely on lists of spare parts that Northrop allegedly was
    required to but failed to supply.
    There the similarity ends, however. Count four relies on a virtually
    new list of unique parts upon which the contracting officer’s final decision
    was based. The Postal Service’s proof is a substantially different data set that
    includes different parts, quantities, and prices than those listed in the
    contracting officer’s decision.
    9
    The differences involve the majority of the parts on each list, leaving
    minimum overlap between the final decision and count four. If we were
    confronted with a final decision claiming that Northrop failed to supply a
    single spare part, and the counterclaim asserted the absence of a completely
    different part, we could readily conclude that the claims were based on
    materially different facts. If, on the other hand, the final decision asserted the
    failure to produce 100 assorted spare parts, and the counterclaim reduced that
    list but reasserted the balance, we could conclude readily that the claim was
    not materially different. The counterclaim also does not, for example, merely
    adjust the particular quantities of the same parts nor does it tweak the value
    of the missing parts. Here, we are confronted with something unlike any of
    these examples. The contract required Northrop to provide certain parts at a
    particular supply and re-supply level. The counterclaim reasserts the final
    decision to the extent that many of the same parts are asserted to be missing,
    but also adds dozens of parts that do not appear on the original lists. The
    counterclaim also substantially alters the quantity of parts.
    This is more than a mere correction of specifics or an adjustment to
    the quantum of damages. The Postal Service would have to rely on an entirely
    different set of evidence to prove its claim. We view count four as too far a
    departure from the final decision. Accordingly, we grant Northrop’s motion
    to dismiss count four in part. The government may pursue count four but only
    to the extent the same parts in the counterclaim appear in the final decision,
    irrespective of quantity or price.
    II.    Motions for Summary Judgment
    The court will grant summary judgment when “there is no genuine
    dispute as to any material fact and the movant is entitled to judgment as a
    matter of law.” RCFC 56(a). Material facts are those “facts that might affect
    the outcome of the suit under the governing law.” Anderson v. Liberty Lobby,
    Inc., 
    477 U.S. 242
    , 248 (1986). Even if the facts in dispute are material, the
    dispute must also be genuine, meaning “the evidence is such that a reasonable
    [factfinder] could return a verdict for the non-moving party.” 
    Id. at 248
    .
    A.     Plaintiff’s Partial Motion for Summary Judgment
    Northrop moves for partial summary judgment on the Postal Service’s
    counterclaim, except for count six on repair specifications.
    10
    1. Count One: Lost Savings
    The Postal Service’s count one claims lost savings due to Northrop’s
    failure to install the FSS machines by the contractually required dates.
    Northrop argues, in the alternative to its motion to dismiss, that it is entitled
    to summary judgment because (1) the Postal Service did not suffer lost
    savings; (2) 398 days of delay constituted excusable delay; (3) the Postal
    Service’s re-planning rendered the Mod. 2 Schedule irrelevant; and (4) the
    Rev J planning schedule cannot form the basis for any delay claim.
    First, Northrop argues that the Postal Service’s actual accounting data
    on actual hours worked and routes serviced by carriers demonstrates that the
    Postal Service did not suffer lost savings. Both parties’ experts used the
    Postal Service’s data, while applying different factors each believes relevant,
    and reached divergent conclusions on whether there were lost savings. The
    Postal Service argues that the questions of what data is superior and what the
    data proves are fact questions. We agree. We are confronted with competing
    damage and delay calculations which require presentation at trial.
    Second, Northrop argues that its performance was excusably delayed
    between June 5, 2009, and July 8, 2010, when the Postal Service made
    performance impossible due to changes to the Carrier Automated Street Tray
    Rack (“CASTR”). It argues that CASTR was on the critical path. The Postal
    Service responds with its own evidence to argue that CASTR was not on the
    critical path and that performance was possible during the cited period. There
    is a genuine fact dispute regarding the source of the delay and whether the
    delayed diverted Northrop from continuing progress on the critical path.
    Northrop’s final arguments relate to the controlling schedule for FSS
    machine installations. Northrop argues that the Postal Service’s “re-planning
    effort rendered the delivery schedule then in place irrelevant”–referring to
    the Mod. 2 schedule–and that the Postal Service “cannot rely on an irrelevant
    delivery schedule to support its delay claim.” Id. at 4. Northrop contends that
    the re-planning effort led to the number and location of sites changing such
    that all schedules, incorporated into the contract or planning schedules, prior
    to the Mod. 17 schedule were rendered irrelevant. Similar to excusable delay,
    the extent and consequences of the re-planning effort are bound up in fact
    disputes concerning what happened in the period between Mods. 2 and 17.
    Relatedly, there are fundamental factual disputes concerning the
    evolution of the performance schedule and whether Northrop adhered to it.
    There are disputes concerning which deployment schedule was operative,
    whether the re-planning effort rendered the schedule irrelevant, the causes of
    11
    delay, and whether the events in question were on the critical path. We thus
    deny Northrop’s motion for summary judgment on count one.
    2. Count Two: Deficient Handbook
    The Postal Service alleges in count two that Northrop submitted the
    FSS machine handbook to the Postal Service with defects, even though the
    contract required a defect free handbook. Because Northrop failed to correct
    those defects, the Postal Service alleges that it spent $1,086,978 in costs to
    correct the handbook.
    Northrop argues that the Postal Service constructively accepted the
    handbook when it failed to complete a 100% review and identify defects
    within a 90-day review period. Northrop also argues that, even if the Postal
    Service properly rejected the handbook, Northrop is liable only for the costs
    to fix the defects above the allowable number of defects. Finally, Northrop
    argues that the Postal Service cannot identify which defects were caused by
    Northrop. The government responds that Northrop’s contract interpretation
    is flawed and that factual disputes preclude summary judgment.
    SOW L regarding Technical Publication Maintenance Handbook
    governs the submission of the handbook. SOW L 8.6.10 provides that the
    “MS Handbook(s) shall be delivered in an incremental fashion as described
    below.” Pl.’s Mot. Summ. J. A1316. The section sets out an iterative process
    for draft volumes, a preliminary handbook, and then subsequent handbook
    releases. Section 8.6.10.5 states, “The Supplier shall deliver maintenance
    documentation updates according to the following schedule: . . . 4. TL1, CH2
    (final) - 1 month prior to last deployed unit.” Id. at A1317. The parties agree
    that what is at issue is the release of the final handbook.
    Northrop correctly states that section 8.6.4 provides, “The following
    deliverables will have a 90 day calendar review time: Entire MS
    Handbooks.” Id. at A1314. The undisputed series of exchanges on this
    handbook deliverable were as follows: Northrop submitted the handbook on
    June 15, 2001. The Postal Service rejected Northrop’s submission, on
    September 28, 2011. The Postal Service sent Northrop more comments on
    the first submission on November 1, 2011. Northrop submitted a revised
    version on January 26, 2012. The Postal Service rejected the updated
    submission on February 29, 2012. Based on the first two exchanges, the
    Postal Service apparently did not review the submission of the final
    handbook within ninety days. The Postal Service’s delayed review, however,
    is not the end of the inquiry.
    12
    We next consider Northrop’s duty regarding any defects in its
    submission. SOW L 8.2, Quality Assurance, states, “Quality will be
    measured by ensuring adherence to the requirements and that the content of
    all final MS Handbook deliverables match the fielded physical equipment.
    In order to ensure defect free deliverables, the Supplier shall perform” the
    requirements listed in the balance of section 8.2. Id. at A1308.
    Section 8.6.6 states, more specifically, “The Supplier shall warrant all
    deliverables required in this section as complete, accurate, and free of defects
    according to the requirement of this SOW at the time they are shipped,
    mailed, or otherwise delivered to USPS.” Id. at A1314. Thus, independent of
    any Postal Service review, Northrop had a duty to warrant that its
    deliverables were free of defects. Sections 8.6.5 and 8.6.7 also provide that
    Northrop bore the risk of deliverables submitted with defects.
    Section 8.6.5 provides deliverable acceptance criteria. It states that the
    Postal Service’s approval process is not limited to the initial review, but that
    the “approval process includes the review, evaluation, verification, and
    validation of all MS Handbook deliverable content.” Id. The section
    concludes, “Notification of deliverable acceptance . . . does not relieve the
    Supplier of any obligation to correct errors, deficiencies, or omissions
    discovered in the use of the deliverable, for the life of the contract.” Id.
    Section 8.6.7 provides that, if the Postal Service were to reject a
    deliverable, it would identify the criteria on which Northrop was deficient.
    The Postal Service would provide “[c]omments detailing deficiency type and
    location,” but “[t]hese comments will be of a specific or global nature, they
    will not necessarily be inclusive of all deliverable deficiencies, and will
    identify general deficiency issue and trends.” Id. The section obligates
    Northrop to “review the delivery, [and] search for and correct any instances
    of the deficiency.” Id. These sections indicate that the approval process
    involved more than the 90-day review and, whether accepted or rejected,
    Northrop retained the responsibility to correct defects. The Postal Service
    thus did not constructively accept the handbook after ninety days elapsed.
    Northrop also argues that “defect free” actually means, “defect free,
    except for those defects below the allowable level.” Northrop draws this
    interpretation from section 8.2.3. The Postal Service “will review all
    deliverables and identify any defects found, classified by the following
    categories below”: “Major defects (incorrect, incomplete, or missing)” and
    “Minor defects.” Id. at A1309. However, the Postal Service “may identify
    additional categories of defects applicable to the specific products being
    13
    delivered.” Id. This section does not state that either kind of defect is
    allowable or set an allowable level of defects.
    This classification system is referenced in section 8.2.4, Deliverable
    Development Audit, and section 8.2.5, Validation or Verification Audits.
    Section 8.2.4 provides that “[t]he audit of deliverables will be considered
    deficient based on the following criteria: 1. Average of one major defect (per
    50 pages) 2. Average of twelve minor defects (per 50 pages).” Id. at A1310.
    If the Postal Service deemed the deliverable deficient, the section continued
    to provide a process for Northrop to correct the deficiency.
    Section 8.2.5 likewise states, “At USPS discretion, a validation or
    verification may be suspended, and/or rejected based on the following
    criteria: 1. Average of one major defect (per 50 pages) 2. Average of twelve
    minor defects (per 50 pages).” Id. at A1311. The section also provides
    Northrop’s obligation to submit a process improvement plan if validation or
    verification are suspended or rejected. Thus, although defects were to be
    classified as major or minor for all parts of the approval process, the only
    place that the concept of a permissible number of defects is referenced is in
    deciding whether a deliverable is sufficient to pass an audit, verification, or
    validation. The criteria in sections 8.2.4 and 8.2.5 must be read together with
    Northrop’s duty to warrant a defect free handbook. The contract thus does
    not excuse Northrop from correcting defects below the above-stated levels.
    Northrop contends that the Postal Service was required to review
    100% of the handbook for defects within the review period. Section 8.3
    covers the on-equipment validation. Section 8.3.1 states that part of the
    validation process was a Northrop-submitted validation plan, which “must
    allow time to complete a 100% validation, correct defects found during the
    validation, and revalidate . . . .” Id. at A1311. Section 8.3.3 repeats the same
    requirement. These appear to be the only references to a one hundred percent
    validation requirement and it is imbedded in a provision that time must be
    allowed for both parties to complete a full validation, rather than a provision
    that shifts the burden to the Postal Service to identify every defect or risk
    being stuck with the cost of fixing them. None of Northrop’s arguments
    relating to constructive acceptance and an allowable level of defects are
    consistent with SOW H 8.0.
    Finally, Northrop argues that summary judgment is appropriate
    because the Postal Service cannot prove that Northrop caused the defects.
    Northrop argues that both parties made changes to the handbook after
    submission and that the Postal Service cannot differentiate between the two
    sets of changes. The Postal Service responds that the contracting officer was
    14
    able to identify Northrop-submitted defects and that the editing process
    allowed it to differentiate between the two sets of changes. The materials
    submitted are sufficient to demonstrate that there is a genuine dispute
    regarding the existence and cause of any defects. We deny Northrop’s motion
    on count two.
    3. Count Three: Deficient Relocation Manual
    The Postal Service alleges in count three that the contract obligated
    Northrop to submit a relocation manual free of deficiencies and that it failed
    to do so. The Postal Service alleges that it sustained $533,147.25 in damages
    to correct the deficient manual. Northrop argues that the Postal Service
    constructively accepted the manual because the Postal Service did not review
    the manual within the review period. Even if the Postal Service properly
    rejected its manual, Northrop contends, the replacement manual for which
    the Postal Service contracted with Siemens constitutes unreasonable cover.
    SOW F 9.0 addresses installation and relocation manuals. Section 9.2
    on the relocation manual states:
    The Supplier shall develop and deliver a relocation manual
    containing detailed step-by-step procedures required to
    disassemble, pack, ship, unpack, reassemble, integrate, align,
    adjust, troubleshoot, and test a complete FSS system. The
    relocation manual must be of sufficient detail and in sequential
    order to complete the relocation. No steps shall be omitted or
    assumed. . . .
    The USPS will validate the completeness and adequacy of the
    relocation manual 12 months after the acceptance of the first
    production FSS. All corrections, additions, or clarifications
    identified by the USPS during this validation must be
    incorporated into an updated relocation manual and submitted
    to the USPS 8 weeks after the relocation manual discrepancies
    are identified to the supplier by the USPS. The USPS will
    review the updated manual and provide acceptance or rejection
    within four weeks of receipt. . . .
    Id. at A1621-22.
    SOW B Rev F, incorporated by Mod. 23, is a spreadsheet of
    deliverables, specifying, where applicable, a deliverable review period. Id. at
    A1319. It provides that the manual’s review period is four weeks and that
    15
    Northrop “shall update per validation comments and resubmit 8 weeks later
    USPS will review and provide acceptance or rejection within 4 weeks of
    receipt.” Id. at A1323. The timelines in these two sections are consistent: one
    year after the acceptance of the first production FSS machine, the Postal
    Service would validate the manual; eight weeks after the Postal Service
    identifies revisions to Northrop, Northrop must submit an updated manual;
    and finally, the Postal Service had to accept or reject the updated manual
    within four weeks.
    The Postal Service accepted the first production FSS machine on July
    23, 2010. Id. at A1503. Applying section 9.2 means validation of the manual
    would begin July 23, 2011. Northrop submitted a draft manual on April 8,
    2011, approximately eight months later. Id. at A1624. Northrop then
    submitted another version, which it identified as its final submission, on
    September 2, 2011. Id. at A1628. The Postal Service provided its response,
    identifying defects, on November 22, 2011. At that point, Northrop had eight
    weeks to respond. Northrop submitted its revision on February 10, 2012,
    which with holidays appears to be within the eight week window. The Postal
    Service identified seven critical and six major deficiencies in the manual and
    rejected its second submission on March 1, 2012, less than three weeks later.
    The party’s dispute, however, which of Northrop’s submissions
    triggered the eight week review period. Northrop argues that the Postal
    Service should have responded to the April 2011 submission within eight
    weeks, citing to internal Postal Service communications suggesting that the
    submission had been accepted by the agency’s failure to respond. Id. at
    A1641. The Postal Service cites to August 2011 emails stating that the
    relocation manual was incomplete. Def.’s Resp. Mot. Summ. J. A1507-08.
    Thus, there is at a minimum a reasonable inference that the Postal Service
    followed the timeline provided in section 9.2, precluding summary judgment.
    As to unreasonable cover, Northrop argues that the Postal Service’s
    replacement manual materially differed from the contract requirements. For
    example, the new statement of work consisted of twenty pages, whereas
    SOW F dedicated three paragraphs to the relocation manual. The contract for
    a replacement manual was a cost-reimbursable contract rather than firm fixed
    price, which, Northrop argues, gave the new supplier less concern for money
    spent on developing the replacement manual. The new supplier also had the
    benefit of recording the process of relocation. The Postal Service claims that
    each of the differences was reasonable based on the detail necessary to
    successfully relocate a machine. The reasonableness of the cover is fraught
    with fact questions. We deny Northrop’s motion on count three.
    16
    4. Count Four: Deficient Spare Parts
    The Postal Service alleges in count four that Northrop had a duty to
    provide a certain level of spare parts for the FSS machines and that it failed
    to provide the required amount of spare parts in two respects. First, during
    the period prior to February 10, 2012 (“the deployment period”), Northrop
    failed to provide spare parts to the level required by the contract, resulting in
    a spare parts cost to the Postal Service of $1,179,636. Second, measuring
    from February 10, 2012 (“the post-deployment period”), Northrop failed to
    provide sufficient parts to bring the Depot Spare Parts Kit (“the Depot”)4 up
    to the required six-month re-supply level, resulting in a spare parts cost to
    the Postal Service of $1,143,999. Northrop moves for partial summary
    judgment on the Postal Service’s claim that Northrop failed, in the post-
    deployment period, to provide a six-month re-supply level in the Depot.
    Northrop raises a question of contract interpretation: what was
    Northrop’s obligation to replenish the Depot following the acceptance of the
    final FSS machine? Northrop argues that, in the post-deployment period,
    Northrop was required “to replenish the [Depot] with parts that, when
    combined with those parts already on hand in the various Site Spare Parts
    Kits [], would sustain the machines at the sites for a period of six months.”
    Pl.’s Reply 35. The Postal Service responds that the contract requires that the
    Site Spare Parts Kits must contain sufficient parts for two systems for six
    months. The Postal Service argues that, in addition to the Site Spare Parts
    Kits, Northrop must stock the Depot with parts sufficient to ensure
    uninterrupted re-supply of all sites for at least six months and replenish that
    Depot to maintain that re-supply level through February 10, 2012.
    To understand Northrop’s duty relating to spare parts in the Depot in
    the post-deployment period, we turn to SOW H.5 SOW H 1.0 provides
    Northrop’s general obligation to “provide all parts necessary to maintain the
    integrity and quality performance of all equipment . . . beginning with the
    U.S. Postal Service acceptance of the first equipment.” Pl.’s Mot. Summ. J.
    A1776. SOW H 1.5 explains that Northrop and the Postal Service “shall meet
    in provisioning conferences and review meetings to exchange information
    4
    The contract refers to “Depot Spare Parts Kits,” plural, in the SOW H
    Section 2.3 heading and then refers to a “Depot Spare Parts Kit,” singular, in
    the text of section 2.3. The parties consistently refer to this kit as the Depot
    or the DSPK, a single depot for spare parts for the FSS machines. We thus
    adopt their terminology and refer to this kit as the Depot.
    5
    SOW H was incorporated into the Contract via Mod. 14 as SOW H Rev A,
    dated April 28, 2010. Pl.’s Mot. Summ. J. A1767-70.
    17
    where the US Postal Service will determine the range, depth and location of
    the spare parts, and the final composition of the spare parts kits.” Id. at
    A1776.
    Northrop was required to provide three types of spare parts kits:
    Supply Items Kit, Site Spare Parts Kits, and the Depot. We are concerned
    with the relationship between the Site Spare Parts Kits and the Depot. Section
    2.2 provides that Northrop “shall provide a full and complete Site Spare Parts
    Kit concurrent with the delivery of the first system at each FSS deployment
    site.” Id. at A1777. A Site Spare Parts Kit “shall contain assemblies, sub-
    assemblies, and components necessary to support the equipment at the Field
    Replaceable Unit level (FRU) at each USPS site.” Id. If the site received
    more than two FSS machines, Northrop was required to provide
    supplemental Site Spare Parts Kits such that there was one kit for every two
    machines. Id. Section 2.2.3 states that a Site Spare Parts Kit “shall contain,
    at a minimum, a supply of items, to ensure continuous, uninterrupted
    equipment operation for two systems, eighteen (18) hours a day, seven (7)
    days per week, for a period of six months.” Id.
    In addition to the Site Spare Parts Kits, section 2.3 requires Northrop
    to provide “a full and complete Depot Spare Parts Kit [] to the USPS. The
    Supplier shall deliver the [Depot] concurrent with delivery of the second
    production field unit.” Id. at A1778. “The [Depot] shall contain assemblies,
    sub-assemblies, and components necessary to support the re-supply of the
    stockrooms at each USPS site and shall include insurance and other items not
    provided as part of the [Site Spare Parts Kit].” Id. The Depot, according to
    section 2.3.1, “shall contain spare parts and supplies necessary to ensure
    uninterrupted re-supply of all sites for a minimum period of six (6) months,
    based on a system population of 100 FSS.” Id.
    Section 2.3.5 provides that Northrop “shall replenish the [Depot] from
    the time the [Depot] is delivered to the USPS until one year after the final
    acceptance of the last deployed FSS system.” Id. at A1779. Mod. 17 changed
    the end of the Depot replenishment period to 30 weeks after the planned
    acceptance of the last machine (February 10, 2012). Id. at A587. The parties
    do not dispute that whatever the content of the Depot, that content had to be
    sufficient to ensure uninterrupted re-supply of all sites for at least six months.
    The dispute centers on what parts were required to fulfill the six-
    month re-supply level standard. Northrop contends that the contract did not
    require it to replenish the Depot such that the Site Spare Parts Kits and the
    Depot contained duplicates, i.e., that the site kits contained sufficient parts
    for an uninterrupted six months of operation and that the Depot contained the
    18
    same parts sufficient for six months of re-supply. Section 2.3 requires
    precisely that, however: “assemblies, sub-assemblies, and components
    necessary to support the re-supply of the stockrooms at each USPS site . . .
    .” Id. at A1778. These are the same categories listed in the Site Spare Parts
    Kits provision: “assemblies, sub-assemblies, and components necessary to
    support the equipment at the Field Replaceable Unit level (FRU) at each
    USPS site.” Id. at A1777. The Depot also was required to go beyond those
    categories to provide “insurance and other parts not provided as a part of the
    [Site Spare Parts Kit].” Id. at A1778.
    Northrop contends that this duplication of parts is an irrational result,
    but it is no more rational to suggest that the Site Spare Parts Kits contained
    six months of spare parts and that the Depot would hold only parts not in the
    site kits. The Depot was intended to re-supply, which in plain language
    means to supply again, or to replace a supply that had previously existed.
    Indeed the entire spare parts kits section indicates that the goal was to avoid
    gaps in the supply of spare parts. Because the contract unambiguously
    anticipated such duplication, we agree with the Postal Service that it is not
    claiming more than the contract obligated Northrop to provide.
    Northrop also argues that, even if it did not supply the contractually
    required amount of spare parts, the Postal Service “waived its right to claim
    entitlement for spares demanded outside and after the conclusion of [the
    Post-Deployment Parts Provisioning Conference].” Pl.’s Mot. Summ. J. 60.
    Northrop’s argument is that (1) the provisioning conference was the sole
    contractual method for determining what parts would fill the Depot; (2) the
    Postal Service ended the conference prior to finalizing what parts would be
    included; and thus, (3) the Postal Service waived a claim for deficient spares
    for any parts not covered during the conference. The Postal Service responds
    that halting the Post-Deployment Parts Provisioning Conference in favor of
    a more efficient process did not constitute a Postal Service waiver of its
    entitlement to the contractually required amount of spare parts.
    The contract defines waiver as “[a] U.S. Postal Service approved
    relinquishment of an accepted policy, procedure, or requirement.” Def.’s
    Resp. A101 (Section A1 2.0). The Federal Circuit consistently has stated that
    “[a] waiver is ‘an intentional relinquishment or abandonment of a known
    right.’” Laguna Constr. Co. v. Carter, 
    828 F.3d 1364
    , 1372 (Fed. Cir. 2016)
    (quoting Massie v. United States, 
    166 F.3d 1184
    , 1190 n.** (Fed. Cir. 1999)
    (internal quotation marks and citation omitted)). A waiver may be express or
    implied, but the statement or conduct constituting the waiver must
    unequivocally demonstrate that the party relinquished its contractual right.
    Miller Elevator Co. v. United States, 
    30 Fed. Cl. 662
    , 686-87 (1994); see also
    19
    Sandler v. AII Acquisition Corp., 
    954 F.2d 382
    , 385 (6th Cir. 1992). The
    waiver doctrine is “designed to prevent the waiving party from lulling the
    other party into a belief that strict compliance with a contractual duty will
    not be required and then either suing for noncompliance or demanding
    compliance for the purpose of avoiding the transaction.” 13 Williston on
    Contracts § 39:15 (4th ed.).
    SOW H 1.5 provided that the Postal Service would determine the
    range, depth, and location of parts and the final composition of the spare parts
    kits through provisioning conferences and review meetings. Section 5.0 sets
    out the details, stating that Northrop “shall host a spares review meeting and,
    at a minimum, two (2) provisioning conferences.” Pl.’s Mot. Summ. J.
    A1790. The Postal Service would “utilize the three meetings/conferences . .
    . to define the range and depth of spares kits, but may utilize additional parts
    provisioning conferences to correct range and depth issues identified through
    actual parts demand and consumption. At the meeting and conferences, the
    USPS shall direct the Supplier to modify” the kits and the Depot. Id.
    The “three meetings/conferences” are the 5.2 Spares Review Meeting,
    5.3 Pre-Deployment Parts Provisioning Conference, and 5.4 Post-
    Deployment Parts Provisioning Conference. The pre-deployment
    discussions would center on adding, deleting, and modifying the spare parts
    list.
    At issue here is the Post-Deployment Parts Provisioning Conference.
    Section 5.4 states that Northrop “shall host a post-deployment provisioning
    conference.” Id. at A1792. The delivery schedule set the date of the
    conference, but it could be held “no later than 60 days prior to scheduled
    delivery of base buy final production equipment and after acceptance of the
    production baseline TDP and production baseline provisioning
    documentation by the USPS. The intent of this conference is to finalize
    provisioning requirements . . . .” Id.
    Section 5.4.1 continues that Northrop and the Postal Service shall
    “jointly review” the “[c]onfiguration of all spare parts kits . . . during the
    post-deployment parts provisioning conference.” Id. The Postal Service “will
    direct the addition of items, delete items, and/or modify quantities of items
    during the post-deployment parts provision conference.” Id.
    Northrop contends that the waiver occurred when the Postal Service
    halted the review of the spare parts kits and failed to finalize additions,
    deletions, and modifications during the Post-Deployment Parts Provisioning
    20
    Conference. Northrop cites to meeting notes that indicate that the contracting
    officer attended the conference. The notes state that,
    The team reviewed the NGSC sparing recommendations for all
    items down to a USPS demand quantity (six month forecast)
    of 14 (approximately 156 line items). . . . At this point, USPS
    determined that it will be more efficient to stop the line by line
    review of the data at the group level and conclude the meeting.
    USPS assumed the action to complete their own internal
    review of the remaining items and submit the resulting
    recommendations by Jul 1st 2011 . . . .
    Id. at A1813. Northrop also cites to deposition testimony in which a Postal
    Service representative stated, “There were several spares meetings. . . . But
    provisioning conference as specified in the SOW did not occur.” Id. at
    A1818.
    The Postal Service responds that the section 5.4 provisioning
    conference did not occur because Northrop failed to provide the production
    baseline TDP and production baseline provisioning documentation to the
    Postal Service prior to scheduling the post-deployment conference. The
    Postal Service highlights that the conference notes do not reference those
    documents. The Postal Service also cites a declaration from a Postal Service
    Maintenance Specialist, Thomas J. Fuchs, in which he states, “As of May 30,
    2011, the FSS was not stable enough to finalize provisioning requirements,
    validate spare parts kits configuration, or validate level of repair . . . .” Def.’s
    Resp. A3792-93.
    Because the Postal Service concluded the conference and initiated a
    separate process for finalizing the spare parts list, we can agree with Northrop
    that this constitutes a relinquishment of the parts provisioning conference
    process, particularly because the contracting officer was present. But
    Northrop further argues that we should extend that relinquishment to the
    underlying requirement that Northrop must provide a particular level or
    amount of parts in the Depot during the post-deployment period. We
    disagree. Even if the Postal Service waived the process to finalize the list
    during the conference, this waiver does not extend as far as Northrop argues.
    The notes that Northrop cites are susceptible to the reading that the
    parties agreed to extend the process of finalizing a spare parts list because
    the in-person process was unwieldy and the parties were not fully prepared.
    The notes state, “It was agreed that NGSC will review the USPS inputs . . . .
    At the point where all recommendations are recorded on each part’s portion
    21
    of the spreadsheet, the completed document will be distributed, and the
    Provisioning conference will be complete.” Pl.’s Mot. Summ. J. A1813-14.
    The Postal Service did not trap Northrop into the expectation that the Postal
    Service would not finalize the list of parts or request replenishment. Instead,
    the Postal Service followed this meeting with correspondence regarding the
    spare parts list. Id. at A1830, A1833-1965.
    Likewise, the Postal Service deposition testimony, in addition to Mr.
    Fuchs declaration, does not state unequivocally that the Postal Service
    abandoned the contract procedure, but rather that the Postal Service did not
    believe the provisioning conference was convened properly. We cannot
    agree with Northrop that the facts presented demonstrate that the Postal
    Service waived its claim for a failure to replenish the Depot to the required
    level by waiving the process set out in SOW H 5.4 and 5.4.1.
    In sum, the contract provides for the existence of duplicates between
    the Site Spare Parts Kits and the Depot. The Postal Service did not waive its
    right to a claim for any parts ultimately required but missing from the spare
    parts list. The fact question remains whether Northrop provided the parts that
    the Postal Service alleges it failed to provide. Thus, we deny Northrop’s
    partial motion for summary judgment on count four.
    5. Count Five: Costs Incurred During the FSS Machine Retest
    In count five, the Postal Service alleges that it incurred $1,589,747.41
    in costs due to Northrop’s FSS machine failing to pass the first article test
    and field acceptance tests, leading to retests. Northrop argues that the Postal
    Service incurred no unanticipated cost because, even with the retesting, the
    testing period lasted less than the eight weeks anticipated by the contract.
    Northrop also maintains that, even if it must reimburse the Postal Service for
    costs associated with the retesting, the contract only requires payment for
    Postal Service personnel, and that the payment should be at the actual rate
    rather than the contractual rate.
    The relevant contract sections are SOW A 8.1.4 and 8.5. Section 8.1.4
    provides that the Postal Service “will formally perform an operational test of
    the system in a live mail environment, with a per day duration of up to 16
    hours of operation. The Active test is an eight week formal acceptance test .
    . . .” Id. at A2055. Section 8.5 states, “[I]f the FSS fails to pass all of the
    requirements in the contract or the Supplier elects to stop the acceptance test
    prior to acceptance, the Supplier shall reimburse the USPS for the cost
    associated with the retest. This reimbursement is over and above other
    remedies specified in the contract terms and conditions.” Id. at A2056. The
    22
    section provides that Northrop “will be charged at a rate of $60 per work
    hour for . . . [t]he total time spent by the USPS Test Director and other test
    personnel . . . .” Id.
    Although Northrop may be correct that the field first article test plus
    the retests together spanned less than eight weeks, the trigger for Northrop
    reimbursing the Postal Service for the costs associated with retest is not the
    passage of eight weeks. Instead, reimbursement is required if “the FSS fails
    to pass all of the requirements in the contract or the Supplier elects to stop
    the acceptance test . . .” Id. at A2055. As we indicated at oral argument,
    whether the FSS machine met the contract requirements involves disputed
    facts.
    Northrop’s argument regarding the reimbursement rate is similarly
    unavailing. Section 8.5 sets a contract rate of reimbursement that
    hypothetically could be higher or lower than the actual cost incurred due to
    retesting. Setting a contractual rate, as the parties did here, accounts for the
    risk associated with the FSS machine failing the first article test and needing
    retests. Northrop’s attempt to narrow the category of personnel it would
    reimburse also defies the plain reading of section 8.5 that reimbursement
    covers the USPS Test Director, a singular person from the Postal Service,
    and any other test personnel that the Postal Service uses. There is no inherent
    limit in the phrase “other test personnel” to Postal Service employees. We
    deny Northrop’s motion for summary judgment on count five.
    6. Count Seven: On-Site Software Testing and Support
    The Postal Service alleges in count seven, paragraphs 103-106, that
    Northrop had a contractual duty to provide on-site support for Pre-Beta and
    Beta testing of Software Release 2.5.4 and that it failed to do so. 6 Northrop
    moves for partial summary judgment on count seven, arguing that the Postal
    Service’s contemporaneous documents demonstrate that Northrop offered to
    provide on-site support but that the Postal Service declined Northrop’s offer.
    The Postal Service contends that there is a genuine dispute regarding whether
    Northrop provided on-site support.
    6
    On June 11, 2018, the court granted the Postal Service’s motion to amend
    its counterclaim, including these paragraphs, to specify that Northrop failed
    to provide the on-site software testing support rather than more broadly
    stating that Northrop failed to perform its software testing obligations under
    SOW E. The parties agree that Northrop did not have an obligation to
    perform the testing of the Pre-Beta and Beta software release.
    23
    SOW E 6.0 covers software testing. Section 6.4 states, “After
    successful completion of all development testing and once code corrections
    are made and re-tested, the Supplier shall provide on-site support when the
    USPS Engineering or designated test contractor is present during Pre-Beta
    and Beta testing.” Id. at A2121. Northrop cites emails to show that Northrop
    offered, and the Postal Service declined, Northrop’s on-site support. We
    note, however, that Northrop does not cite correspondence from Northrop’s
    software manager, or anyone else from Northrop, offering to perform the
    support. Instead Northrop cites a January 2012 email in which the Postal
    Service software manager states, “I met Cathryne [Northrop’s software
    manager] and obtained the 2.5.4 media and stated, we would do the testing.”
    Pl.’s Reply A2786. The email provides no more information about that
    conversation. The sentence does not refer to Northrop’s support obligation.
    The cited correspondence does not refer to testing or support again.
    On the other hand, in deposition testimony, the Postal Service stated
    that Northrop was required to support testing, but Northrop “did not come
    and support us on the pre-beta. They did not come and support us on the
    beta.” Pl.’s Mot. Summ. J. A1708; see also Pl.’s Reply A2795. Northrop’s
    citations do not establish an absence of dispute over whether Northrop
    provided on-site support when the Postal Service tested the software. We
    deny Northrop’s partial motion for summary judgment on count seven.
    7. Count Eight: Breach of Warranty
    The Postal Service alleges in count eight that the contract required
    Northrop to provide warranty coverage for defects in FSS machines from the
    acceptance of the first FSS machine until nine months after the acceptance
    of the twelfth FSS machine. The Postal Service argues that it invoked its
    warranty coverage for twenty-six design defects by letter to Northrop dated
    June 9, 2011. Pl.’s Mot. Summ. J. A2195-A2198. Northrop responded
    August 10, 2011, denying the validity of the claims.
    In the April 2012 final decision, the contracting officer asserted a
    claim against Northrop for “Design Warranty Issues,” and concluded that
    Northrop owed the Postal Service $4,797,151 “in consideration for the
    design warranty tasks not performed.” Id. at A947. The contracting officer
    provided a spreadsheet that listed twenty-one alleged defects. Id. at A966A-
    A966C.
    The Postal Service now alleges that Northrop breached the contract
    by refusing to fulfill its contractual warranty obligations regarding the
    defects that the Postal Service identified in its letter, leading to $4,425,496
    24
    in damages. The Postal Service’s engineer identified in his damages estimate
    four additional alleged defects that were not listed in the contracting officer’s
    final decision.7 Id. at A2198-99. The final number of warranty claims is
    twenty-six, the same number and type as were identified in the June 2011
    letter.
    Northrop agrees that the contract required it to provide certain
    warranty coverage, but contends that the Postal Service did not raise the
    claims properly under the contract’s warranty provisions. Before turning to
    the warranty provisions, Northrop moves to dismiss warranty claims that do
    not include an assertion of damages on the Postal Service’s design-warranty
    damages spreadsheet.8 Pl.’s Mot. Summ. J. 71 n.29. The Postal Service
    agrees, “[N]o damages for those items are claimed. Consequently, there is no
    portion of Count VIII based upon these items, and there is nothing to
    dismiss.” Def.’s Resp. 83-84. Insofar as concerns those six items, we grant
    Northrop’s motion to dismiss.
    Northrop also contends that the four claims that were not included in
    the contracting officer’s final decision must be dismissed. Northrop notes
    that for Nos. 3 and 10, the Postal Service has not alleged any damages
    relating to the defect. Regarding those two claims, the Postal Service agrees:
    Nos. “3 and 10 are not issues for which the Postal Service asserts damages,
    and so are not part of a claim in this litigation.” Id. at 87. Thus, on Nos. 3 and
    10, we grant Northrop’s motion to dismiss.
    Regarding Nos. 21 and 24, the Postal Service argues that they “were
    combined with items 15 and 23, respectively, in the contracting officer’s
    analysis” and that the contracting officer broadly stated his decision
    concerned the items identified in the June 9, 2011 letter. Def.’s Resp. 87,
    A1777, A1812-14. No. 21 is a claim for defect in the “CASTR Guide
    Hardware” and No. 15 is a claim for defect in the “Left CASTR Guide Rail.”
    No. 24 is a claim for defect in the “FSS Electrical Cabinet Disconnect
    Switches” and No. 23 is a claim for defect in the “ITC Electrical Cabinet
    Disconnect Switches.” In both of these cases, the item involved is hardware,
    the same hardware is implicated in both claims, and the difference between
    the contracting officer’s final decision and the claim currently before the
    court is a matter of modifying or adjusting the same claim to be more
    specific. We deny Northrop’s motion to dismiss claims on Nos. 21 and 24.
    7
    These are claim Nos. 3, 10, 21, and 24.
    8
    These are claim Nos. 12, 13, 19, 20, 22, and 25.
    25
    The question on the remaining eighteen warranty claims is whether
    the contract unambiguously provides for a particular process by which the
    Postal Service was required to raise each warranty claim. This is a legal
    question, the answer to which begins with identifying the contract’s warranty
    provisions.
    In Award Data Sheet paragraph 23, Northrop “warrants to (1) correct
    design defects including the retrofit/replacement of accepted, installed, and
    work in process systems, assembly process, parts storage, site and depot kits,
    pending replenishment orders, maintenance and training documentation and
    course materials at no additional cost to the Postal Service for a period
    beginning at first system acceptance and ending 9 months after the
    acceptance of the 12th production field system . . . .” Pl.’s Mot. Summ. J.
    A116.
    Clause 2-8 Warranty (March 2006) (Modified) provides,
    a. The supplier warrants for the period at acceptance of any
    supplies beginning at acceptance of the first system and ending
    at one year after the acceptance of the final (100th) system, that
    all supplies furnished under this contract, including packaging
    and markings, will be free from defects in material or
    workmanship and will conform with the specifications and all
    other requirements of this contract.
    b. Within the warranty period specified above, the contracting
    officer must give written notice to the supplier of any breach
    of warranty and either:
    (1) Require the prompt correction or replacement of any
    defective or nonconforming supplies; or
    (2) Retain them, reducing the contract price by an amount
    equitable under the circumstances. . . .
    f. Repair, correction or replacement in the manner provided
    above shall constitute fulfillment of Seller’s obligations under
    this assurance. Such assurance shall apply to design, but not to
    any equipment or parts which have been subject to accident,
    misuse or unauthorized alteration . . . . The procedure for
    evaluation of design failures and remedies for design defects
    shall be as stated in Section A11.0 – A11.3 of the Statement of
    Work. This assurance shall apply to and include correction of
    Technical Data pertinent to defective work and equipment as
    the extent delineated. This warranty concerns hardware and not
    26
    computer software. The warranties for computer software are
    provided in Clause 4-13, Software License Warranty and
    Indemnification (March 2006), and Clause 4-14, Software
    Development Warranty (March 2006). Nothing in this clause
    shall be construed to negate any provisions of the Statement of
    Work, including but not limited to those referring to the Failure
    Reporting, Analysis and Corrective Action Systems
    (FRACAS).
    g. The foregoing covenants are exclusive and are in lieu
    of any warranty of merchantability, fitness for particular
    purpose or other warranty of quality, whether express,
    statutory or implied. In no event shall seller be liable for
    special, indirect, incidental, or consequential damages
    resulting from any defects or deficiencies in accepted items. . .
    .
    Id. at A68 (emphasis omitted).
    Clause 2-8 refers to SOW A 11.0 through 11.3 for the procedure to
    evaluate design failures and remedies for design defects. SOW A section 11.0
    states, “The manufacturer shall warrant each and every FSS unit/system to
    be free from defects in material, workmanship, and design for the period
    starting at first system acceptance through one year after the acceptance of
    the final (100th) field unit. The warranty provided within [Clause 2-8]
    applies to all requirements of this SOW.” Id. at A2059.
    Sections 11.2 and 11.3 provide the “PC Board Warranty” and for
    “Burn-In of Electronic Components,” respectively. Section 11.1 states,
    The Supplier shall provide for the replacement/retrofit of failed
    parts due to defects in materials, workmanship, and design.
    Any replacement/retrofit shall include all systems, parts,
    updates to the system technical data and logistic support
    deliverables, each at no additional cost to the USPS.
    The Supplier shall implement a Failure Reporting, Analysis,
    and Corrective Action System (FRACAS) process per the
    requirements in this Section and in conjunction with
    requirements in Sections D, F, H, J, and M.
    The FRACAS program shall collect failure data, receive and
    store failed hardware, document all failure events in a common
    27
    FRACAS database, analyze all failure data and perform failure
    analysis to determine if a trend has occurred. Failure Analysis
    is defined as performance to a) verify a failure, and b) isolate a
    failure to FRU, subassembly and/or piece-part.
    Once a failure trend has been identified, the Supplier shall
    perform detailed root cause analysis on all trend failures, and
    implement and/or recommend the appropriate corrective action
    to prevent failure recurrence. . . . A failure trend is defined as
    3 or more of the same unit part number failing in the population
    of FSS, when the FRU/component has a population of 10 or
    less in each FSS. . . .
    The Supplier shall design/develop, propose and implement
    corrective actions for all failure trends at no additional cost to
    the USPS.
    Based on the root cause analysis results, trend failures shall be
    separated into the following failure categories:
    1. Design defects,
    2. Manufacturing defects.
    3. Physical or functional degradation below specification
    limits. . . .
    Based on root cause analysis and the failure categorization,
    applicable corrective measures shall be proposed by the
    Supplier or review and acceptance by the USPS prior to
    Supplier redesign, retrofit or support process change. The
    Supplier proposed corrective action must include retrofit of
    deployed systems, modification of any logistic support system
    affected by the corrective action or impacted by a change to the
    unit design, where applicable. The Supplier shall perform such
    corrective actions at no additional cost to the USPS. . . .
    Corrective measure options shall include, but are not limited
    to, the following:
    1. Hardware design modification.
    2. S/W and/or firmware modification. . . .
    The Supplier shall not implement any corrective action without
    USPS review of root cause analysis and approval of proposed
    corrective actions. Any Supplier proposed corrective action
    28
    must not increase USPS maintenance workload, unless
    approved by the Contracting Officer.
    Id. at A2059-60.
    Finally, Clause 4-14 Software Development Warranty (March 2006)
    (Modified) provides,
    If any time during the 12-month period immediately following
    acceptance, the supplier or the Postal Service discovers defects
    or errors in the software or any respect in which the software
    fails to conform to the provisions of any other warranty
    contained in this contract, the supplier must, entirely at its own
    expense, promptly correct the defects, errors, or nonconformity
    . . . as may be necessary to keep the software in operating order
    in conformity with the warranties in this contract.
    The Postal Service will provide written notice of the defects,
    errors or nonconformity to the Supplier within the 12-month
    period immediately following acceptance of the software. The
    foregoing covenants are exclusive and are in lieu of any
    warranty of merchantability, fitness for particular purpose or
    other warranty of quality, whether express, statutory or
    implied.
    Id. at A82 (emphasis omitted).
    Based on the foregoing provisions, Northrop argues the Postal Service
    was required to raise the alleged defects through the contractually-prescribed
    process. Northrop purports to divide the claims into software, hardware, and
    mixed defect claims, each of which must have been raised under a specific
    provision. Specifically regarding the ten claims9 it regards as software
    defects, Northrop argues that the exclusive warranty clause was Clause 4-14.
    The Postal Service cited Award Data Sheet paragraph 23 in its June
    2011 letter and in the contracting officer’s final decision. Paragraph 23 states
    a warranty for design defects. It does not list any particular means to invoke
    the warranty. It provides that design defects include the systems, assembly
    process, various claims related to spare parts, and maintenance and training
    materials. Even reading the “including” clause to limit the phrase “design
    defects,” the items on the Postal Service’s list appear to relate to the system,
    9
    These are claim Nos. 2, 4, 5, 8, 9, 17, 19, 20, 22, and 25.
    29
    its assembly, and the FSS machine parts. Northrop’s argument that this
    paragraph is too narrow to include any of the claims is inconsistent with the
    broad term “design defects” and the accompanying examples.
    We disagree that Clause 4-14 provides the exclusive remedy for the
    Postal Service’s claims. The contract unambiguously provides, in Clause 4-
    14 and elsewhere, several software warranties. Clause 4-14 itself explicitly
    states that if there is a software defect or the software does not conform to
    any other warranty provision, the Postal Service may inform Northrop and
    Northrop must correct the defect, error, or nonconformity. Clause 4-14 goes
    on to repeat the assurance that the software must operate in conformance with
    the warranties—plural—in the contract.
    Not only does Clause 4-14 state twice that software must conform to
    all warranty provisions, Clause 4-13 and SOW A 11.4 provide two other
    software-specific warranties. In Clause 4-13, Northrop warrants that it has
    “full power and authority to grant the rights contained in this contract with
    respect to the software without consent of any other person.” Pl.’s Mot.
    Summ. J. A82. SOW A 11.4 provides a software warranty, stating, “In
    addition to the basic warranty described in the contract, the Supplier shall
    provide a software design warranty for the period through six (6) months
    after acceptance of the last production FSS. The software design warranty
    provides software corrections from defects beyond the standard warranty
    coverage and scope.” Id. at A2060. The contract contradicts Northrop’s
    argument that Clause 4-14 was the sole remedy the Postal Service had for
    software defects.
    Notably, even if we agreed that the Postal Service’s software defect
    remedy was to invoke the Clause 4-14 warranty, the Postal Service fulfilled
    the procedure set out in that clause: provide written notice of the defects. If
    Northrop had responded to the Postal Service’s June 2011 letter stating that
    Clause 4-14 was the proper warranty to invoke, the Postal Service would
    need to change nothing about its claim to satisfy Clause 4-14’s procedure.
    Presumably, Northrop is arguing that the notice must state, “The Postal
    Service relies on Clause 4-14.” We find that the terms of Clause 4-14, read
    together with the other warranty provisions, do not bar the Postal Service
    from citing Paragraph 23 for its claims or require the Postal Service to
    expressly mention Clause 4-14.
    Shifting from software to hardware, Northrop contends that sixteen
    warranty claims are hardware claims that must be asserted under Clause 2-
    8’s warranty for supplies, including related services. It makes the distinction
    that the clause provides a warranty for hardware, not software. To invoke
    30
    Clause 2-8, the contracting officer make the claim in writing and either
    require Northrop to repair or replace the parts or state the Postal Service’s
    intention to retain the supplies and reduce the contract price accordingly.
    The Postal Service contracting officer informed Northrop of its breach
    in writing. Nothing in Clause 2-8 requires the Postal Service to literally state,
    “We invoke Clause 2-8.” And the Postal Service instructed Northrop to
    respond with a plan to correct the design defects, including “[r]ecommend
    when and how the retrofit or replacement will occur, i.e. replace all parts
    immediately in field and depot, replace as fail, etc. Provide date when retrofit
    or replacement of each item will be complete.” Id. at A2196.
    Moreover, both Clause 2-8 and Award Data Sheet paragraph 23
    provide a warranty against design defects. The list following “design defect”
    in Paragraph 23 includes at least two types of hardware: the FSS machines
    and the accompanying spare parts. We find that the Postal Service met its
    Clause 2-8 requirements to invoke the Clause 2-8 warranty and that there is
    nothing inconsistent in expressly invoking Paragraph 23.
    Related to Northrop’s hardware defects argument is its argument that
    the contract provided an exclusive process for identifying defects and
    resolving them: FRACAS. We disagree. SOW A 11.1 reiterates the Section
    11.0 warranty guaranty and then launches into a lengthy process for Northrop
    to identify failure trends and how to correct trends that Northrop discovers.
    The Postal Service does not perform or trigger FRACAS. It is a free-standing
    review process related to discovering and resolving failure trends. Taking
    section 11.3 at face value means that the FRACAS process occurs without
    impeding the design defect warranties provided in Section 11.0, Clause 2-8,
    and Award Data Sheet paragraph 23. We find that the FRACAS process does
    not preclude the Postal Service from invoking the warranties provided in the
    contract. Northrop’s argument that the hardware-related claims must be
    subject to FRACAS prior to being a valid claim is thus unavailing.
    In sum, Award Data Sheet paragraph 23 provided a warranty that
    includes these design defects claims, the other warranty clauses did not
    preclude the Postal Service from invoking Paragraph 23, and the Postal
    Service met the requirements under any of the three clauses to invoke the
    warranty for a design defect. We deny Northrop’s motion for summary
    judgment on the warranty claims except Nos. 3, 10, 12, 13, 19, 20, 22, and
    25, on which we granted Northrop’s motion to dismiss.
    31
    8. Count Nine: Repudiation of the Life Cycle Support
    In count nine, the Postal Service alleges that it will sustain $1,880,800
    in damages due to Northrop repudiating its obligation to provide life cycle
    support for the FSS machines. Northrop argues that it is entitled to summary
    judgment because the undisputed facts demonstrate that Northrop did not
    repudiate its obligation to provide life cycle support.
    SOW H 6.0 covers life cycle support. It begins with a summary of
    Northrop’s life cycle support obligations: “to provide adequate sources for
    purchase of commercially available items for the life of the equipment; . . .
    to provide adequate technical data for the life of the system not just during
    the initial phases of the equipment life; . . . to document life-cycle support in
    a Life Cycle Support Plan.” Id. at A2291. The section proceeds to detail how
    Northrop will accomplish the three goals.
    To demonstrate Northrop’s purported repudiation, the Postal Service
    cites to Postal Service deposition testimony that Northrop had ended the FSS
    program, to an internal email indicating that Northrop was ending the
    program, and to other communications and deliverable spreadsheets
    indicating that Northrop was closing out its obligations to the program at a
    time when it had not confirmed its continuing life cycle support obligations.
    Def.’s Resp. 88-89. To demonstrate that Northrop did not perform life cycle
    support, the Postal Service cites to agency-generated Problem Reports, which
    it explains are part of the basis for its damages claim. E.g., Pl.’s Mot. Summ.
    J. A1764.
    The Postal Service does not provide a citation to any document in
    which Northrop unequivocally states it would not perform the duties listed
    in SOW H 6.0 or that it did not intend to provide life cycle support to the
    Postal Service. Northrop in fact submitted a life cycle support plan as called
    for in SOW H 6.0. Id. at A2311-2320. The Postal Service also does not
    suggest that it contacted Northrop for any life cycle support or to fulfill a
    specific aspect of parts sourcing called for in SOW H 6.0.
    Northrop’s internal communications are not sufficient to create a
    reasonable inference that Northrop repudiated its obligation to accomplish
    three specific tasks, particularly when Northrop accomplished one of those
    tasks–submitting the support plan. Likewise, citations to Problem Reports,
    without a tie to an obligation in SOW H 6.0 and without citation to when the
    Postal Service made Northrop aware of these problems, is not sufficient to
    support an inference that Northrop refused to perform life cycle support
    related to parts. Because there is no genuine dispute of material fact and
    32
    because the undisputed facts cannot reasonably support a conclusion that
    Northrop repudiated or failed to perform its life cycle support obligations,
    we grant Northrop’s motion on the Postal Service’s count nine.
    B.     Defendant’s Partial Motion for Summary Judgment
    The Postal Service moves for partial summary judgment on
    Northrop’s counts three, four, and five, and for summary judgment on
    Northrop’s count one and seven. Because we granted the Postal Service’s
    motion to dismiss Northrop’s count one asserting a cardinal change, we need
    not consider the alternative motion for summary judgment on the same count.
    For the reasons set out below, we deny the Postal Service’s motion
    regarding the delay in beginning Phase III Maintenance Training, relating to
    count four paragraphs 69-71. We grant the Postal Service’s motion regarding
    failure to provide on-site representatives to manage handbook disputes,
    stated in count five ¶ 258(f). We grant-in-part the Postal Service’s motion
    regarding Northrop’s count five. Finally, we grant the Postal Service’s
    motion for summary judgment on count seven regarding a defective
    specification.
    1. Count Four ¶ 69-71: Phase III Maintenance Training
    Northrop alleges that the Postal Service delayed Phase III
    Maintenance Training by rejecting Northrop’s handbook submission and
    requiring Northrop to submit a handbook that went beyond the contract’s
    requirements. The Postal Service argues that the contract unambiguously
    provided that the handbook had to be complete to begin training and that
    Northrop’s handbook was not complete, thus precluding a delay and
    disruption claim. The disputed provision of the contract is in Mod. 7:
    The FSS Phase III Maintenance Technician course training
    validation will not begin until the Postal Service determines the
    following requirements have been met, and then gives Supplier
    approval to proceed: a. FSS Phase-II Maintenance Technician
    training course; b. Supplier validated PH1-1 electronic
    handbook; and c. Preliminary MDSS functionality, in
    accordance with ATTACHMENT A, Table 1.
    Def.’s Mot. Summ. J. A1114-15.
    Mod. 7 sheds no light on the standard for completeness. Northrop and
    the Postal Service advance different interpretations of the content required in
    33
    PH1-1 handbook before training began. Northrop cites to communications
    with the Postal Service leading up to and after July 2009 concerning what
    had to be included in the handbook to begin training. The Postal Service cites
    to other contract provisions on standards for the handbook deliverable as well
    as communications between the parties at the time.
    We find that Mod. 7 introduced ambiguity into the contract regarding
    the contents of the PH1-1 handbook. The contract provisions regarding the
    FSS maintenance handbook do not clarify whether the handbook was
    permitted to be partial or was required to be complete. Both parties have
    provided extrinsic evidence regarding the meaning of “Supplier validated
    PH1-1 electronic handbook”. The Postal Service advances a reasonable
    interpretation of the clause. There is a fact question regarding what the parties
    intended to be in the handbook prior to Phase III Maintenance Training and
    whether the Postal Service interfered with the submission of the handbook.
    We deny the Postal Service’s motion for summary judgment regarding the
    delay in beginning Phase III Maintenance Training, as asserted in count four
    and to the extent it is asserted in other counts.
    2. Count Five ¶ 258(f): On-Site Representatives
    As part of count five’s constructive change claim 46, Northrop alleges
    that the Postal Service caused additional costs from 2007 to 2009 by failing
    “to have representatives on site” at Northrop with the authority to resolve
    certain disputes. Pl.’s Am. Compl. ¶ 258(f). The Postal Service moves for
    summary judgment on this portion of claim 46 on the grounds that the
    contract did not require the Postal Service to provide on-site representatives
    at Northrop to resolve disputes related to the handbook.
    Northrop does not cite to a contract provision requiring the Postal
    Service to provide such support. Instead, Northrop argues in its response to
    the Postal Service’s motion that the Postal Service breached its duty of good
    faith and fair dealing by failing to provide the on-site support. Northrop
    argues that it justifiably expected such support to avoid and quickly resolve
    handbook-related disputes. The Postal Service responds that Northrop’s only
    support for such an obligation are pre-contract expectations that were not
    incorporated in the contract. The Postal Service contends that Northrop
    cannot use the implied duty of good faith and fair dealing to expand the Postal
    Service’s substantive duties.
    The implied duty of good faith and fair dealing acts as a complement
    to the duties expressly provided for in the contract by preventing either party
    from interfering in performance or acting in a manner that deprives the other
    34
    party of the benefit of the contract. Metcalf Const. Co., Inc. v. United States,
    
    742 F.3d 984
    , 994 (Fed. Cir. 2014). A party need not point to an express
    contract provision that has been violated to invoke this implied duty, but it
    cannot use the implied duty of good faith and fairing dealing to create duties
    inconsistent with the express terms of the contract. See Precision Pine &
    Timber, Inc. v. United States, 
    596 F.3d 817
    , 829-31 (Fed. Cir. 2010); Centex
    Corp. v. United States, 
    395 F.3d 1283
    , 1304-07 (Fed. Cir. 2005).
    Northrop cites to its November 2006 pre-contract technical proposal
    in which it included language demonstrating that it expected on-site support.
    No such commitment was incorporated into the contract, however, and
    Northrop has not cited to any communication during performance that would
    suggest the Postal Service acknowledged the need for on-site agency support
    or that it agreed to provide it as a precondition to Northrop’s performance.
    The parties made specific provision in the contract governing handbook
    deliverables that does not include on-site support. We therefore grant the
    Postal Service’s motion for summary judgment regarding Northrop’s
    assertion that the Postal Service failed to provide on-site support for
    handbook-related disputes in count five paragraph 258(f) and to the extent it
    is asserted in other counts.
    3. Count Five: Discretely Priced Constructive Changes
    Northrop’s count five claims damages for 50 discretely priced
    constructive changes regarding hardware-related design, totaling
    $42,712,265. The Postal Service moved for summary judgment with respect
    to the first 43 constructive-change claims enumerated in complaint
    paragraphs 75 through 244, $11,012,625 of the total claimed for constructive
    changes. The Postal Service argues that (1) Northrop has not identified a
    Postal Service representative with contracting authority who gave a direction
    constituting a change and (2) Northrop cannot establish that it gave the Postal
    Service timely notice that it viewed such direction as beyond the scope of the
    contract.
    Advancing a gestalt view of its constructive change claims, Northrop
    contends that it “has provided a compilation of evidence that, read as an
    integral whole, raises genuine issues of material fact regarding the notice and
    direction elements of a change.” Pl.’s Sur-Reply 7. This ‘whole-is-greater-
    than-its-parts’ approach cannot suffice, however, if there is an absence of any
    specific evidence of authority or notice. Instead of addressing the 43 claims
    individually, we will address Northrop’s theories of authority and notice
    underlying these claims, using individual claims to test Northrop’s argument.
    35
    We begin with the theory of constructive change. When a contracting
    officer, without issuing a formal change order, requires the contractor to
    perform work that it regards as being beyond the contract requirements, the
    contractor may elect to treat the contracting officer’s directive as a
    constructive change and pursue an equitable adjustment. See Ets-Hokin
    Corp. v. United States, 
    420 F.2d 716
    , 720 (Ct. Cl. 1970). The Changes Clause
    in the FSS production contract provides:
    (1) The contracting officer may, in writing, without notice to
    any sureties, order changes within the general scope of this
    contract in the following: (a) - (f) . . . .
    (2) Any other written or oral order (including direction,
    instruction, interpretation, or determination) from the
    contracting officer that causes a change will be treated as a
    change order under this paragraph, provided that the supplier
    gives the contracting officer written notice stating (a) the date,
    circumstances, and source of the order and (b) that the supplier
    regards the order as a change order.
    (3) If any such change affects the cost of performance or the
    delivery schedule, the contract will be modified to effect an
    equitable adjustment.
    (4) The supplier’s claim for equitable adjustment must be
    asserted within 30 days of receiving a written change order. . .
    .
    Def.’s Mot. Summ. J. A77-78.
    A successful constructive change claim thus requires demonstration
    of (1) authority to direct Northrop to perform work beyond the contract’s
    scope and (2) written notice that Northrop regarded the direction as a change
    order.
    a. Authority
    Turning first to authority, for six of its claims, Northrop argues that
    the contracting officer provided the direction that constituted a change. On
    another nine of the claims, Northrop argues that a Postal Service contract
    specialist had actual authority to give the direction. For the remaining claims,
    and in the alternative on the fifteen referenced in the two preceding
    sentences, Northrop argues that the contracting officer ratified a direction
    given by non-authorized Postal Service personnel. Additionally, on all but
    four of the claims, Northrop argues that the Postal Service admitted in its
    answer that the direction was given by authorized personnel and that
    36
    Northrop informed the Postal Service that it regarded the direction as a
    change order.
    i. Direction from Contracting Officer
    The contract expressly states that the contracting officer is the Postal
    Service official with the authority to give an informal order that may be
    considered a change. Northrop argues the contracting officer gave a direction
    that amounted to a change in claims 15, 17, 18, 24, 29, and 39.
    Claim 39 was the only claim for which we could readily ascertain that
    the contracting officer may have directed the work himself. In claim 39,
    Northrop asserts that certain electrical cabinets were contractually required
    to have warning labels. After Northrop designed what it alleges were
    compliant labels, the Postal Service directed Northrop between October 2007
    and January 2008 to change them. Later, in a September 2008 letter,
    contracting officer David Milnes wrote that Northrop “must resolve all of
    these non-compliant issues,” including changing the labels. Def.’s Supp.
    App. Vol. 5 A886-911. That September 2008 letter to Northrop is followed
    by citations to similar letters from the contracting officer characterizing the
    labels as noncompliant. The Postal Service concedes in its motion that these
    letters would be sufficient to demonstrate an authorized direction to do the
    work, but it points out that Northrop offers no evidence that it viewed the
    direction as a change order.
    For the other claims Northrop provides lists of citations and states that
    the contracting officer directed the change among many other asserted
    authorization theories. Our review reveals that, by and large, these citations
    do not point to any evidence that the contracting officer was the person who
    directed Northrop to perform the work at issue. If Northrop can cite to direct
    communication, written or verbal, from the contracting officer, such as the
    letter supporting claim 39, we agree that there is a fact question regarding
    whether the contracting officer provided the direction. For any claim that
    Northrop cannot cite to such direct communication, Northrop’s argument
    that the contracting officer directed the change fails.
    ii. Implied Actual Authority
    Northrop alternatively relies on implied actual authority regarding
    nine of its constructive change claims.10 “Actual authority may be either
    10
    Northrop argues implied actual authority regarding claims 3, 7, 15, 17, 18,
    24, 27, 30, and 38.
    37
    express or implied.” Liberty Ammunition, Inc. v. United States, 
    835 F.3d 1388
    , 1402 (Fed. Cir. 2016). “An employee of the Government has implied
    actual authority to enter an agreement only when that authority is an ‘integral
    part of the duties assigned to [the] government employee.’” 
    Id.
     (quoting H.
    Landau & Co. v. United States, 
    886 F.2d 322
    , 324 (Fed. Cir. 1989) (internal
    quotation marks omitted)). “Authority is integral ‘when the government
    employee could not perform his or her assigned tasks without such
    authority.’” 
    Id.
     (quoting Flexfab, LLC v. United States, 
    62 Fed. Cl. 139
    , 148
    (2004), aff’d, 
    424 F.3d 1254
     (Fed. Cir. 2005)). Furthermore, this court has
    held that implied actual authority cannot exist where the agency’s regulations
    grant the authority at issue to other agency employees. Flexfab, LLC, 62 Fed.
    Cl. at 148 (citing Roy v. United States, 
    38 Fed. Cl. 184
    , 189-90 (1997)); see
    also Leonardo v. United States, 
    63 Fed. Cl. 552
    , 557 (2005), aff’d, 163 F.
    App’x 880 (Fed. Cir. 2006).
    As a general matter, the Federal Circuit has distinguished between
    actual and apparent authority. Apparent authority exists when “an agent with
    no actual authority holds himself out to have such authority to another’s
    detriment.” Liberty Ammunition, Inc., 835 F.3d at 1401. “A Government
    agent must have actual authority to bind the Government to a contract. . . .
    [T]he Government is immune to actions of its agents who merely possess
    apparent authority.” Id. (internal citation omitted). “A contractor who enters
    into an arrangement with an agent of the government bears the risk that the
    agent is acting outside the bounds of his authority, even when the agent
    himself was unaware of the limitations on his authority.” CACI, Inc. v. Stone,
    
    990 F.2d 1233
    , 1236 (Fed. Cir. 1993) (internal citations omitted).
    The contract vests the authority to give a direction that constitutes a
    change in the contracting officer. Postal Service regulation effective
    November 2007, 
    39 C.F.R. § 601.104
     (2018), provides,
    Only the Postmaster General/CEO; the Postal Service’s vice
    president, Supply Management; contracting officers with
    written statements of specific authority; and others designated
    in writing or listed in this part have the authority to bind the
    Postal Service with respect to entering into, modifying, or
    terminating any contract regarding the acquisition of property,
    services, and related purchasing matters.
    Northrop does not argue that Mr. Batts was a contracting officer, that
    his role (contract specialist) was listed in Postal Service regulations as having
    authority to modify a contract, or that he was designated in writing to have
    the authority to make a change to the contract. Thus, for the changes occurred
    38
    after November 2007, the Postal Service regulations foreclose Mr. Batts
    having actual authority to effect changes to the contract.
    Beyond the Postal Service regulation, the relevant question is what
    Mr. Batts’ status and duties at the Postal Service in fact were. From
    Northrop’s citations, we know that Mr. Batts was a contract specialist with
    the Postal Service who listed the contracting officer’s name in his email
    signature block and copied the contracting officer on emails discussing
    changes with Northrop. Mr. Batts stated in deposition testimony that he
    included the contracting officer’s name in his signature line to communicate
    to Northrop that he was speaking on the contracting officer’s behalf. Yet
    Northrop did not cite any evidence, even as simple as a contractual
    description of Mr. Batts’ duties, that would suggest his duties included giving
    directions that would entitle Northrop to payment from the Postal Service.
    Instead, Mr. Batts’ emails appear to be a classic example of apparent
    authority. He made statements and copied the contracting officer on those
    statements that would lead Northrop to believe that it received a direction
    from authorized Postal Service personnel, when in fact Mr. Batts did not have
    the authority to change the contract. Northrop’s citations are insufficient to
    raise a genuine issue that Mr. Batts’ duties included giving or ratifying
    directions that constituted a change to the contract, and therefore Northrop
    cannot rely on its implied actual authority argument to support these
    constructive change claims.
    iii. Ratification
    Northrop next argues that the contracting officer ratified the
    direction in question for all 43 constructive change claims. “Ratification is
    ‘the affirmance by a person of a prior act which did not bind him but which
    was done or professedly done on his account, whereby the act, as to some or
    all persons, is given effect as if originally authorized by him.’” Schism v.
    United States, 
    316 F.3d 1259
    , 1289 (Fed. Cir. 2002) (quoting Restatement
    (Second) of Agency § 82 (1958)). Ratification occurs where the individual
    affirming the action “(1) possesses the actual authority to contract; (2) fully
    knew the material facts surrounding the unauthorized action of his or her
    subordinate; and (3) knowingly confirmed, adopted, or acquiesced to the
    unauthorized action of the subordinate.” Villars v. United States, 
    126 Fed. Cl. 626
    , 633 (2016); see also United States v. Beebe, 
    180 U.S. 343
    , 354
    (1901) (“Where an agent has acted without authority and it is claimed that
    the principal has thereafter ratified his act, such ratification can only be based
    upon a full knowledge of all the facts upon which the unauthorized action
    was taken.”).
    39
    We discussed constructive change claims 35, 37, and 43 at oral
    argument. On each of these constructive change claims we find that Northrop
    has not cited evidence sufficient to create a justifiable inference that Northrop
    will be able to prove the authority and notice elements of a constructive
    change claim, even with its ratification theory.
    Constructive change claim 35 alleges that the Postal Service directed
    Northrop to redesign the Street Tray Labeler cabinet to close a 5-inch
    opening. Constructive change claim 37 alleges that the Postal Service
    directed Northrop to redesign the Street Tray Labeler’s tray pusher so that it
    applied less force against the tray. Constructive change claim 43 alleges that
    the Postal Service directed Northrop to make certain operator panel indicator
    lights larger. Northrop argues that the contracting officer ratified the
    unauthorized Postal Service personnel’s direction. For each of these claims,
    Northrop argues that it is reasonable to infer that the contracting officer
    ratified this instruction from unauthorized Postal Service personnel and that
    sufficient notice was provided through discussion between the parties.
    Northrop adds on claim 43 that it provided notice of its election to treat this
    direction as a change at a safety walkthrough and through discussion with
    the Postal Service.
    The citations for these three claims are the same: a February 9, 2011
    interview of Don Crone, the FSS Program Manager for the Postal Service,
    and deposition testimony from Northrop Grumman’s FSS Program Manager.
    Neither the interview nor the testimony suggest that the Postal Service
    contracting officer gave the direction involved in these constructive change
    claims. Thus, plaintiff relies on ratification of an unauthorized person’s
    direction. Mr. Crone would have had authority to ratify a direction as the
    contracting officer, but knowledge of material facts and knowingly ratifying
    the direction simply cannot be inferred from plaintiff’s citations.
    The pages cited do not mention the cabinet redesign, the tray pusher
    design, or the indicator light enlargement. Instead, the interview and
    testimony contain broad discussion of the fractious, tug-of-war relationship
    that developed between Northrop and the Postal Service over the life of the
    contract. Perhaps, as Northrop argued, the contracting officer might have sat
    in meetings or reviewing progress reports, but these blanket citations do not
    create a triable question of whether the contracting officer had a full
    knowledge of the facts of these directions or that he knowingly agreed or
    acquiesced to any of the highly specific directions regarding design.
    40
    We thus grant the Postal Service’s motion for summary judgment on
    constructive change claims 35, 37, and 43. Because Northrop’s claims 2 and
    5 also rely solely on these citations to support Northrop’s ratification theory,
    we grant the Postal Service’s motion for summary judgment on those claims.
    iv. Puts & Takes List, Action Items, Deliverables
    Northrop lists the Puts and Takes List, PDR or CDR Action Items,
    Safety Directions, and related deliverables as a separate basis for
    demonstrating that a fact question exists regarding authority. Each of these
    items purports to show that the contracting officer affirmed or acquiesced to
    directions given by unauthorized Postal Service personnel and thus fall
    within a ratification theory of authority. Since Northrop discusses these items
    separately, however, we will address them in their own section.
    The parties do not dispute that Northrop created the Puts and Takes
    List to provide a list to the contracting officer of what work it deemed to be
    beyond the scope of the contract. If an item appears on the Puts and Takes
    List, the Postal Service cannot demonstrate that there is an absence of dispute
    of material fact. Other deliverables, such as the A-30 Deliverable, or
    contemporaneous review notes that would be reviewed by the contracting
    officer also fall within the category of citations sufficient to indicate the
    presence of a dispute of fact regarding authority. Whether Northrop can
    successfully demonstrate that the contracting officer reviewed these lists
    within a meaningful period, i.e., within sufficient time to reign in the
    unauthorized Postal Service personnel, and whether the work is actually
    beyond the scope of the contract remains to be seen.
    Northrop also alleges that Postal Service personnel gave the order
    through a Preliminary Design Review (“PDR”) or Critical Design Review
    (“CDR”) Action Item that Northrop was obligated to implement. Pl.’s Resp.
    A49. The design review process is set out in the pre-production contract
    SOW A. Section 6.1 states that “PDR is conducted after preliminary design
    efforts, but before start of detail design. This review is the first opportunity
    for the Postal Service to closely observe the Contractor’s hardware and
    software design.” Def.’s Mot. Summ. J. A64.
    PDR included three entry criteria: “Successful completion of all
    action items related to the previous meetings. Published agenda (Several days
    prior to the conference). Acceptance of all applicable Requirements.” 
    Id.
     at
    A64-65. PDR also included three exit criteria: “Completion of all action
    items assigned to the contractor. Acceptance of any requirements due at the
    41
    PDR. Concurrence from the Government/Contractor members that all issues
    in the conference agenda have been addressed.” 
    Id.
    Section 6.2 lists seven tasks for the CDR such as “[d]etermine that
    detail design of the configuration item under review satisfies cost schedule,
    and performance requirements[;] [f]or new development hardware
    configuration items; assess the result of producibility analyses conducted on
    system hardware[;] FSS software design review.” 
    Id.
     at A65. CDR includes
    entry and exit criteria as well. The entry criteria includes “[s]uccessful
    completion of all action items related to the previous conference (PDR).” 
    Id.
    The exit criteria includes “[c]ompletion of all action items assigned to the
    contractor” and “[c]oncurrence from US Postal Service/Contractor members
    that all issues in the review agenda have been addressed.” 
    Id.
     at A66.
    This section does not state who will be present at the reviews. It does
    not provide who assigns action items or their content. Northrop does not
    suggest that the mere inclusion of an action item at either review would mean
    that it was within or beyond the scope of the contract and, in any event,
    whether Northrop viewed it as a change order. We agree with the Postal
    Service that Northrop cannot rely on the PDR or CDR Action Items alone to
    support an inference of ratification. Northrop itself appears to concede that it
    cannot “rely on any 1 document to establish a genuine issue with respect to”
    authority or notice, but, because Northrop relies on this method as one theory
    of authority and notice, we include this clarifying point. Pl.’s Sur-Reply 7.
    Constructive change claim 1 is an example of this reliance on the PDR or
    CDR action items, and the similar Mandatory Safety Direction, on their own
    that does not demonstrate that support a triable question on authority.
    The contracting officer hypothetically could provide a direction that
    constituted a change and that the vehicle for that direction was a PDR or CDR
    action item. Alternatively, an unauthorized Postal Service employee might
    direct a change and include it on the Action Items list that the contracting
    officer would ultimately affirm. Thus, to the extent that Northrop had
    included the PDR and CDR Action Items as one type of list, among many,
    we agree that the action items raise an inference that the contracting officer
    might review and affirm in the course of performance.
    iv. Admission
    In addition to its arguments regarding authority at or near the time the
    direction was given, Northrop argues that, “with regard to 39 of the
    constructive changes challenged in the Motion, the USPS has either: (1)
    admitted in its Answer that effort was directed by USPS personnel, or (2)
    42
    averred that USPS personnel instructed NGSC to address particular design
    issues.”11 Pl.’s Resp. 30. Northrop is not arguing that the answer admits that
    the contracting officer directed the effort at issue or that Northrop provided
    written notice to the Postal Service that it regarded the direction as a change
    order. Instead Northrop argues, “[i]mplicit in these admissions that the USPS
    ‘directed’ or ‘required’ NGSC to act is the authority of the person ‘directing’
    or ‘requiring’ such action to do so,” 
    id.,
     or, at the very least, that the answer
    raises a triable question of fact as to authority or notice.
    This argument is a bridge too far. We use claims 1 and 35 as examples
    of how Northrop’s admission theory does not raise a triable issue of fact as
    to authority or notice. Northrop asserts claim 1 in paragraphs 75 through 78.
    Northrop states what the original belt width was per the contract and then
    alleges that the Postal Service insisted on a change to the width among “a
    number of other Postal Service preferences.” Pl.’s Am. Compl. ¶ 76. In its
    amended answer, the Postal Service admits the contractual width of the belt
    and then states that the balance of the count constitutes conclusions of law
    or, to the extent they are considered allegations of fact, denies those facts.
    The Postal Service adds that in 2007 it identified “aspects of Northrop’s
    design that were inconsistent with the contract.” Def.’s Am. Answer ¶ 76.
    Northrop asserts claim 35 in paragraphs 210 through 213. Northrop
    states that it designed the Street Tray Labeler cabinet with a 5-inch opening
    on the back side. Northrop goes on to allege that the Postal Service directed
    Northrop to re-design the labeler cabinet to close the 5-inch opening and that
    this change was beyond the scope of the contract’s requirements. In its
    amended answer, the Postal Service admits that Northrop designed the
    cabinet with the 5-inch opening. The Postal Service states that the balance of
    the count constitutes conclusions of law or, to the extent Northrop’s
    allegations are considered allegations of fact, denies those facts. The Postal
    Service again adds that in 2007 it identified “aspects of Northrop’s design
    that were inconsistent with the contract.” Def.’s Am. Answer ¶ 211.
    The tension between the parties’ statements is whether changing the
    belt width or the cabinet opening was work that Northrop performed beyond
    the scope of the contract or if Northrop had completed work inconsistent with
    the contract. The Postal Service’s contention that Northrop’s work was
    “inconsistent with” the contract is not an admission that an authorized
    representative directed work beyond the scope and that Northrop then
    11
    Northrop argues that the Postal Service’s answer admits authority and
    notice on every constructive change claim except claims 10, 28, 37, and 43.
    43
    notified the Postal Service in writing that it would treat the direction as a
    change.
    We have reviewed Northrop’s amended complaint and the Postal
    Service’s amended answer regarding the remaining 37 constructive change
    claims. As with the above claims, the Postal Service did not concede the
    elements of authority or notice and did not inadvertently create triable
    questions of fact by framing their amended answer to suggest that authority
    or notice existed regarding the constructive change claims.
    In sum, we grant the Postal Service’s motion for summary judgment
    with respect to constructive change claims 1, 2, 5, 35, 37, and 43. As to the
    remaining constructive change claims, plaintiff’s response to the Postal
    Service’s argument that the undisputed facts demonstrate that Northrop
    failed to adhere to the contract’s changes clause was to provide hundreds of
    pages of documents to the court regarding authority and notice for each
    claim. When we reviewed the citations using Northrop’s chart, we found that
    the following arguments and accompanying citations are unavailing to create
    even an inference in plaintiff’s favor that proper authority existed for the
    direction: that the contracting officer directed the change when there is no
    direct communication from the contracting officer; implied actual authority
    of Mr. Batts; relying solely on the citations listed for claims 35, 37, and 43;
    the PDR or CDR action items standing alone; or admissions in the Postal
    Service’s amended answer.
    b. Notice
    We turn now to whether Northrop notified the contracting officer in
    writing that it elected to treat the direction as a change order, keeping in mind
    that the purpose of the notice provision is to give the government the
    opportunity to mitigate costs associated with making the change. The
    government will be prejudiced by the lack of notice if receiving notice would
    have allowed the government to mitigate the cost or if time has obscured the
    claim. See Shepherd v. United States, 
    113 F. Supp. 648
    , 651–52 (Ct. Cl.
    1953); Ace Constructors, Inc., 70 Fed. Cl. at 272.
    Northrop contends that it gave sufficient notice in at least one of
    eleven ways and, in most instances, Northrop argues that it notified the Postal
    Service by more than one means. Northrop’s theories of sufficient notice,
    drawn from plaintiff’s chart listing its theories of authority and notice and its
    accompanying citations, are as follows: (1) the order was in a letter sent to
    or received from a contracting officer; (2) Northrop discussed the order with
    the Postal Service in an email; (3) the order appeared on the Puts and Takes
    44
    List; (4) the order was directed through a PDR or CDR Action Item; (5)
    Northrop discussed the order during a PDR or CDR representation and the
    contracting officer reviewed the supporting materials; (6) the Postal Service
    provided the direction through an Action Item, documented on the Actions
    Item lists, discussed during TRMs, and provided monthly to the contracting
    officer through the A-30 deliverable; (7) the Postal Service provided the
    direction during a safety walkthrough or during a safety and ergonomics
    meeting; (8) the order appeared in a Briefing Sheet that was either prepared
    or reviewed by a contracting officer; (9) Northrop discussed the order with
    the Postal service at a TRM presentation or breakout meeting, and the order
    is reflected in TRM presentation slides, meeting minutes, or witness
    testimony; (10) Northrop discussed the order with the Postal Service (shown
    through testimony); and (11) that the Postal Service’s answer admits the
    Postal Service received notice or was aware of the order.
    As is immediately apparent, Northrop consistently did not follow the
    simple procedure set forth in the contract to notify the contracting officer that
    the direction provided to Northrop constituted a change. Drawing all
    reasonable inferences in Northrop’s favor, this disorder appears to flow from
    the volume and pace of changes necessary due to how the Postal Service
    managed the program. Nevertheless, a few of these methods cannot
    justifiably be considered evidence supporting an inference that Northrop
    elected to treat a direction from anyone at the Postal Service as a change
    order. Because Northrop argues, as it did with respect to authority, that, taken
    together, its citations indicate that the Postal Service had sufficient notice,
    we first will use the change claims discussed at oral argument to illustrate in
    what respects Northrop’s notice theories are insufficient.
    For constructive change claims 35, 37, and 43, Northrop argues that
    its citations show that Northrop discussed the changes with the Postal
    Service, as reflected by deposition testimony. The deposition testimony is
    not contemporaneous with the alleged change. Moreover, these citations do
    not in fact suggest that Northrop notified the contracting officer, or other
    Postal Service personnel, in writing or otherwise, of its election to treat
    design directions as changes to the contract. The Northrop program manager
    testified that Northrop in fact considered many directions received from
    Postal Service personnel “changes,” but equivocated regarding whether
    Northrop provided notice prior to the request for equitable adjustment.
    Regarding claim 43 specifically, plaintiff’s chart supporting its notice
    argument lists a safety walkthrough and mandatory safety direction, but the
    citations do not discuss these events.
    45
    These general citations are insufficient for the court to reasonably
    infer that the contracting officer had notice of these directions in sufficient
    time to stop the change and assess the Postal Service’s options. As stated in
    the authority section, because Northrop relies solely on these citations to
    demonstrate that there is a triable question regarding notice, we grant the
    Postal Service’s motion for summary judgment on claims 2, 5, 35, 37, and
    43. The government likewise cannot rely on its admission argument to
    support that there is a triable question on notice.
    Each of the other notification methods track to citations that, when
    read together and favorably to the non-movant, create a triable question
    regarding notice. As discussed in the authority section, the back and forth
    between the Postal Service and Northrop on the Puts and Takes List, PDR or
    CDR Action Items, and other Action Items appearing in deliverables
    reviewed by the contracting officer, when read together, supports the
    inference that the contracting officer was aware that Postal Service personnel
    were giving Northrop design directions and that Northrop planned to follow
    through to successfully close deliverables. It is possible that Northrop will
    not be able to successfully demonstrate that this scattershot approach to
    notice provided the contracting officer with meaningful notice in time to alter
    the Postal Service’s course. For now, however, the remaining methods of
    notice taken together are sufficient basis to deny the government’s motion
    for summary judgment.
    We therefore grant the Postal Service’s motion for summary judgment
    on count five with respect to constructive change claims 1, 2, 5, 35, 37, and
    43. As to the remaining claims, plaintiff is directed to reassert a revised list
    of constructive change claims on which it argues a triable question remains
    on authority and notice.
    4.     Count Seven: Defective Specification; Count Five:
    Constructive Change 45
    Northrop’s count seven claims $973,733 in damages resulting from a
    defective specification regarding the requirement for the contractor to submit
    certain drawings to the Postal Service using Autodesk Inventor Release 10
    (“Inventor 10”) format. After entering into the contract, Northrop created
    these drawings in Mechanical Desktop and then submitted the drawings,
    consistent with the contract, using Inventor 10 format. The drawings created
    in Mechanical Desktop did not convert properly to Inventor 10. Thus,
    Northrop alleges that the requirement to submit drawings in Inventor 10
    amounted to a defective specification. The Postal Service moves for
    summary judgment on this count, arguing that the parties do not dispute the
    46
    material facts underlying the claim and that those facts do not support
    Northrop’s claim.
    SOW G 5.0 states, “All TDP deliverables shall be submitted in one or
    more of the following soft-copy (electronic) file formats.
    a) All new drawings shall be submitted utilizing Autodesk
    Inventor Release 10 format. . . . Exceptions to the Autodesk
    Inventor format would be drawings such as . . . . Prior releases
    of AutoCAD and Mechanical Desktop may be used with prior
    approval from the USPS TDM. . . Should the Supplier
    determine that this requirement cannot be satisfied, the
    Supplier shall request a deviation from this requirement . . .
    b) The USPS TDM will accept drawings that have been
    submitted on previous USPS programs that are in a file format
    other than Autodesk Inventor. However, these drawings shall
    be in their original file format and previously accepted in their
    original file format by the USPS TDM.
    Def.’s Mot. Summ. J. A659.
    To prevail on a defective specification claim, the contractor must
    demonstrate that it complied with a specification that was defective and that
    the defect caused additional cost. White v. Edsall Constr. Co., 
    296 F.3d 1081
    ,
    1084-85 (Fed. Cir. 2002). Here, Northrop cannot demonstrate that the
    specification was defective. The only requirement that this section sets out is
    the format in which the drawings must be submitted: new drawings must be
    submitted in Inventor 10 format. There was no dispute that Northrop created
    these drawings in one program and knew that the contract required the
    drawings had to be submitted in another format. Northrop does not allege
    that this requirement could not be met; rather it contends that it could not
    convert to Inventor 10 the drawings it had created using other software. The
    contract cannot be read to warrant that Mechanical Desktop would convert
    to Inventor 10. Because the contractor cannot demonstrate that the
    specification was defective, we grant the Postal Service’s motion on count
    seven.
    Regarding constructive change claim 45, Northrop argues that the
    contract required that Mechanical Desktop drawings be converted to Inventor
    10 and that the conversion mechanism failed. The Postal Service continued
    to direct use of Inventor 10 even after the conversion problem arose, until the
    parties agreed to the use of Inventor 2009. Mod. 9 to the contract provided
    that the Postal Service would pay the cost of upgrading to Inventor 2009.
    47
    Northrop argues in constructive change claim 45 that the Postal Service
    should be required to pay “the costs associated with the needless conversion
    of certain drawings from Mechanical Desktop to Inventor 10” because the
    continued use of Inventor 10 constituted a work beyond the scope of the
    contract. Plainly not. The agency was merely enforcing the contract as
    written prior to the execution of Mod. 9. The Postal Service’s expectation
    that these drawings be submitted in Inventor 10 is within the scope of SOW
    G 5.0 and thus not a change to the contract. We therefore grant the Postal
    Service’s motion for summary judgment on Northrop’s count five with
    respect to constructive change claim 45 as it relates to Inventor 10
    conversion.
    CONCLUSION
    In sum, we grant-in-part plaintiff’s motion to dismiss and grant
    defendant’s motion to dismiss. We grant-in-part and deny-in-part plaintiff’s
    motion for summary judgment and grant-in-part and deny-in-part
    defendant’s motion for summary judgment. Plaintiff is directed to file a
    status report on or before November 16, 2018 in which it lists those
    constructive change claims on which it argues a triable question remains on
    both authority and notice. The parties are directed to communicate and
    propose a schedule for pretrial proceedings in a joint status report on or
    before December 7, 2018.
    s/Eric G. Bruggink
    ERIC G. BRUGGINK
    Senior Judge
    48
    

Document Info

Docket Number: 12-286

Filed Date: 10/31/2018

Precedential Status: Precedential

Modified Date: 10/31/2018

Authorities (22)

Leslie M. Sandler v. Aii Acquisition Corp., Inc., James M. ... , 954 F.2d 382 ( 1992 )

Jill K. Massie, as Mother and Next Friend of Autumn Massie ... , 166 F.3d 1184 ( 1999 )

Holmes v. United States , 657 F.3d 1303 ( 2011 )

Karen S. Reynolds v. Army and Air Force Exchange Service , 846 F.2d 746 ( 1988 )

Flexfab, L.L.C. v. United States , 424 F.3d 1254 ( 2005 )

M. Maropakis Carpentry, Inc. v. United States , 609 F.3d 1323 ( 2010 )

Brazos Electric Power Cooperative, Inc. v. United States, ... , 144 F.3d 784 ( 1998 )

Caci, Inc. v. Michael P.W. Stone, Secretary of the Army, ... , 990 F.2d 1233 ( 1993 )

Ace Constructors, Inc. v. United States , 499 F.3d 1357 ( 2007 )

H. Landau & Company v. The United States , 886 F.2d 322 ( 1989 )

Placeway Construction Corporation v. The United States , 920 F.2d 903 ( 1990 )

Thomas E. White, Secretary of the Army v. Edsall ... , 296 F.3d 1081 ( 2002 )

Centex Corp. v. United States , 395 F.3d 1283 ( 2005 )

Precision Pine & Timber, Inc. v. United States , 596 F.3d 817 ( 2010 )

Shepherd v. United States , 113 F. Supp. 648 ( 1953 )

United States v. Beebe , 21 S. Ct. 371 ( 1901 )

Scott Timber Company v. United States , 333 F.3d 1358 ( 2003 )

William O. Schism and Robert Reinlie v. United States , 316 F.3d 1259 ( 2002 )

Contract Cleaning Maintenance, Inc. v. The United States , 811 F.2d 586 ( 1987 )

McNutt v. General Motors Acceptance Corp. , 56 S. Ct. 780 ( 1936 )

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