Legal Tender Services v. Bank of American Fork , 2022 UT App 26 ( 2022 )


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    2022 UT App 26
    THE UTAH COURT OF APPEALS
    LEGAL TENDER SERVICES PLLC,
    Appellant,
    v.
    BANK OF AMERICAN FORK AND JPMORGAN CHASE BANK,
    Appellees.
    Opinion
    No. 20200310-CA
    Filed February 25, 2022
    Fourth District Court, Provo Department
    The Honorable Lynn W. Davis
    No. 190400833
    Lawrence D. Hilton, Attorney for Appellant
    Stephen C. Tingey and Brent D. Wride, Attorneys for
    Appellee Bank of American Fork
    Douglas P. Farr and Zaven A. Sargsian, Attorneys for
    Appellee JPMorgan Chase Bank
    JUDGE RYAN D. TENNEY authored this Opinion, in which
    JUDGES GREGORY K. ORME and RYAN M. HARRIS concurred.
    TENNEY, Judge:
    ¶1      Legal Tender Services (LTS) is a vendor for an online gold
    seller, and LTS also provides escrow services for some of the
    gold seller’s sales. To facilitate these transactions, LTS’s
    customers made payments through an online payment portal
    that was owned and provided by the Bank of American Fork
    (BAF). After they did, LTS would send them their purchased
    gold.
    ¶2     In 2016, an internet fraudster stole a doctor’s personal
    financial information and used that information to purchase
    several hundred thousand dollars’ worth of gold from LTS. After
    the theft was belatedly discovered, LTS was left with the losses.
    Legal Tender Services v. Bank of American Fork
    ¶3     LTS later sued both BAF and JPMorgan Chase Bank
    (which was the doctor’s bank), claiming that they should have
    prevented the theft. Of note, LTS raised claims sounding in
    products liability and negligence. But the district court granted
    the banks’ respective motions for summary judgment and/or to
    dismiss the claims. Along the way, the court also sanctioned
    LTS’s counsel for filing an overlength motion.
    ¶4      LTS now appeals those decisions, but we affirm. As
    explained below, the district court correctly ruled that BAF’s
    online payment portal did not qualify as a “product” for
    purposes of LTS’s products liability claim. It also correctly ruled
    that LTS’s negligence claims against both banks failed as a
    matter of law. Finally, under the circumstances of this case, the
    district court did not abuse its discretion when it sanctioned
    LTS’s counsel for filing an overlength motion.
    BACKGROUND1
    ¶5    LTS was a vendor for an online gold seller, and it also
    provided escrow services for that gold seller. These services
    included receiving money from various buyers, transferring the
    1. As noted above, we are reviewing separate decisions that
    granted motions to dismiss and summary judgment. When
    reviewing a decision granting a motion to dismiss, “we view the
    facts pled in the complaint and all reasonable inferences from
    them in the light most favorable to the plaintiff.” Scott v.
    Universal Sales, Inc., 
    2015 UT 64
    , ¶ 4, 
    356 P.3d 1172
     (quotation
    simplified). When reviewing a decision granting summary
    judgment, we view “the facts and all reasonable inferences
    drawn therefrom in the light most favorable to the nonmoving
    party.” JENCO LC v. Perkins Coie LLP, 
    2016 UT App 140
    , ¶ 10,
    
    378 P.3d 131
     (quotation simplified). In this case, LTS is both the
    plaintiff and the party that opposed the summary judgment
    motion at issue.
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    Legal Tender Services v. Bank of American Fork
    buyers’ money to the gold seller, facilitating the shipment of the
    gold to the buyer on behalf of the seller, and transferring the
    escrow funds to the seller.
    ¶6     LTS opened an account with BAF and entered into an
    agreement (the Agreement) to use BAF’s automated
    clearinghouse (ACH) payment portal to receive money from the
    gold buyers. This portal allowed the buyers to access the ACH,
    which is “a nationwide network through which depository
    institutions send each other batches of electronic credit and debit
    transfers.” Far West Bank v. Robertson, 
    2017 UT App 213
    , ¶ 8 n.7,
    
    406 P.3d 1134
     (quotation simplified). In this sense, the ACH acts
    as a communication line for banks that helps them transfer
    money to one another virtually, and BAF’s payment portal acted
    as an entryway into that network.
    The Agreement’s Terms2
    ¶7     The Agreement described the “Services” and “Processing
    Service Options” provided by BAF through its online payment
    portal, explaining in pertinent part that LTS “desired BAF to
    provide certain payment processing services.” “This Service
    consisted of a Customer Payment Portal . . . offered through
    BAF’s service provider” that “provided the tools to LTS to allow
    an End User to make a payment or donation to LTS via the
    Internet.”3
    2. For readability, we’ll forgo brackets when altering the tense of
    the Agreement’s provisions, and for consistency in this opinion,
    we’ll replace its internal references to “Customer” and “Bank”
    with “LTS” and “BAF,” respectively.
    3. As used in the Agreement, the term “End User” referred to
    “Customer’s customers,” which, applied here, meant LTS’s
    customers.
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    Legal Tender Services v. Bank of American Fork
    ¶8     Payments were made when an End User accessed LTS’s
    website and provided the End User’s credit card number or bank
    account information. Each transaction was then “considered to
    have been transmitted by LTS to the Service Provider.”
    Although the service provider would provide LTS with “a
    branded website and website link that would enable the End
    User to perform the web page coding necessary to” make the
    payments, the Agreement made clear that “[a]ll right, title[,] and
    interest in and to (a) any and all computer programs, . . . (b) the
    Service procedures[,] and (c) any and all users guides,
    instructions[,] and other documentation provided to, or used by,
    LTS in connection with the Service . . . shall be, and remain, the
    property of BAF.”
    ¶9     The Agreement further explained that it would be LTS’s
    “responsibility” to ensure “that the origination of ACH
    transactions complied with U.S. law,” as well as to “obtain
    authorization for each entry prior to debiting [an] End User’s
    account.” “With respect to each and every Entry transmitted by
    LTS and [an] End User, LTS represented and warranted to BAF
    and agreed that . . . each person shown as the End User on an
    Entry received by BAF from LTS had authorized the initiation of
    such Entry and the crediting or debiting of its account.”
    ¶10 Under the Agreement, LTS agreed that it had “the sole
    responsibility for the accuracy of the data transmitted to [the]
    Service Provider,” and LTS also “acknowledged and agreed that
    if an inconsistency between an End User’s name and account
    number existed, the transaction would [still] be initiated based
    upon the account number even if it identified a person different
    from the named End User.” LTS further “agreed to be
    responsible and liable for any loss incurred by any party” under
    such circumstances. LTS expressly “acknowledged that it was
    solely responsible for any and all returned or rejected items,”
    and it further “agreed to indemnify BAF . . . [for] any and all
    actions taken by End Users as it related to this Agreement, [and]
    any claim by any End User or other third party that an ACH or
    credit card entry was not issued by an End User or a person
    acting on behalf of an End User.”
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    Legal Tender Services v. Bank of American Fork
    ¶11 Regarding security and other safety protocols for the
    online payment portal, LTS agreed to be “solely responsible for
    providing for and maintaining the physical, electronic,
    procedural, administrative, and technical security of data,” and
    it “acknowledged and agreed that it was LTS’s responsibility to
    protect itself and to be vigilant against e-mail fraud, phishing,
    and other internet frauds and schemes.” The Agreement
    therefore provided that BAF would not be “responsible for any
    losses, injuries, or harm incurred by LTS or End Users as a result
    of any electronic, e-mail, or internet fraud.”
    The Hack
    ¶12 LTS paid a monthly fee for these services, and it used
    them “without any noteworthy complications” from April 2013
    to April 2016. But in May 2016, someone fraudulently
    representing himself to be a doctor registered with the gold
    seller using the doctor’s correct (albeit stolen) personal
    identifying information. The fraudster then began purchasing
    gold in the doctor’s name using the doctor’s funds, doing so
    through the doctor’s Chase bank account and LTS’s online
    payment portal provided by BAF. These payments each went
    through the online payment portal, and each registered as
    “settled” a few days after the fraudster initiated them. On the
    day after each transaction “settled,” LTS facilitated the shipment
    of gold coins to the addresses provided by the fraudster.
    ¶13 The fraudster made five separate deposits into LTS’s
    escrow account over a twelve-day period, and LTS sent four
    separate shipments of gold coins to the fraudster at various
    addresses across the country. In all, LTS facilitated the shipment
    of about $420,000 worth of gold coins to the fraudster.
    ¶14 After the theft was finally discovered, BAF restored the
    money to the doctor’s Chase bank account, thus leaving LTS’s
    escrow account “with a deficit balance” of $420,000.
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    Legal Tender Services v. Bank of American Fork
    The Litigation
    ¶15 LTS later sued BAF and Chase, asserting, among other
    things, that BAF was strictly liable for its “defective product”
    (i.e., the online payment portal) and that both BAF and Chase
    were also liable for LTS’s loss under negligence principles.
    1.    Products Liability
    ¶16 In its products liability claim, LTS asserted that BAF was
    strictly liable for the “defective nature” of the online payment
    portal. LTS faulted BAF for the “utter lack of safeguards,” the
    lack of “limits on transfer amounts,” and failing to implement
    “any other meaningful measures to protect their account
    holders.”
    ¶17 LTS and later BAF filed competing summary judgment
    motions regarding the products liability claim. After briefing
    and argument, the district court granted BAF’s motion for
    summary judgment and denied LTS’s motion. The court
    concluded that “[u]nder the Agreement, [BAF’s] software service
    provider enabled [LTS] to use an ACH customer payment portal
    by providing the portal through a website,” but that BAF “never
    provided any movable, tangible goods” and “did not provide
    software or hardware under the Agreement.” The court thus
    concluded that LTS had not “shown that [BAF] provided any
    ‘product[]’ for purposes of a strict liability claim.” And because
    “the Agreement put[] the onus on [LTS] to obtain all necessary
    hardware and software,” and because it “expressly state[d] that
    [BAF would] retain[] any right, title, and interest to any software
    or documentation that [LTS] obtained pursuant to the
    Agreement,” the court also concluded that no “‘sale’ or ‘license’
    of any product” took place. The court accordingly concluded
    that LTS’s products liability claim failed and that BAF was
    “entitled to judgment as a matter of law.”
    ¶18 Alternatively, the court also concluded that, even if “the
    subject transaction was a hybrid transaction,” LTS could not
    prevail on a products liability claim because “the predominant
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    Legal Tender Services v. Bank of American Fork
    purpose of the Agreement was [still] to provide services to
    [LTS],” not to facilitate a sale of any good or product. It
    accordingly denied LTS’s motion for summary judgment and
    instead granted summary judgment in BAF’s favor on the
    products liability claim.
    2.     Negligence
    ¶19 LTS also brought negligence claims against BAF and
    Chase, asserting that both were negligent for failing to, “among
    other things, employ all reasonable measures to curtail the
    unauthorized transfer of their funds to unsuspecting recipients.”
    In response, BAF and Chase each moved to dismiss LTS’s
    negligence claims against them, albeit on different grounds.
    ¶20 In its motion, BAF argued that LTS’s negligence claim
    against it was barred by the economic loss rule because the
    injuries LTS complained of arose out of the Agreement. Since the
    economic loss rule requires that a plaintiff “sue only for contract-
    based remedies” when the alleged tort arose from “a breach of a
    duty that the contract itself imposes,” BAF argued that “LTS
    may not assert a tort claim in an effort to circumvent the
    Agreement.” (Quotation simplified.)
    ¶21 The district court agreed. It determined that “BAF and
    LTS ha[d] a contract governing the transactions that led to the
    dispute” and that “[t]here [was] no independent duty alleged by
    LTS” that would give rise to a separate tort claim. As a result, it
    held that LTS’s negligence claim against BAF was barred by the
    economic loss rule. The court therefore dismissed that claim.
    ¶22 In its motion, Chase argued that it owed “no legal duty”
    to LTS because LTS was “not Chase’s customer” and did “not
    have a contractual or other relationship with Chase.” The district
    court agreed that Chase “owe[d] no duty to LTS.” It therefore
    dismissed LTS’s negligence claim against Chase.
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    Legal Tender Services v. Bank of American Fork
    3.    Sanctions
    ¶23 Early in the litigation, LTS filed a motion for summary
    judgment. In response, Chase moved to strike this motion on
    two particular grounds that matter here. First, Chase pointed out
    that a motion for summary judgment must contain a “statement
    of material facts claimed not to be genuinely disputed” and that
    each of those facts must be “separately stated in numbered
    paragraphs.” Utah R. Civ. P. 56(a)(1). LTS’s motion had not
    complied with this requirement, however. Instead, LTS had
    included what it called a “brief review” of the facts, and it then
    simply “incorporate[d] by reference paragraphs 1 through 60 of
    [its] Complaint” and “all exhibits authenticated thereby.”
    Second, Chase also invoked rule 7(c) of the Utah Rules of Civil
    Procedure, which limits summary judgment motions to 25
    pages. Chase argued that LTS’s motion was overlength because
    it came in at 29 pages.
    ¶24 Over LTS’s opposition, the district court struck LTS’s
    motion for summary judgment. In doing so, the court ordered
    that “if [LTS] chooses to refile a motion for summary judgment,
    and absent an order extending the applicable page limits, the
    motion must comply with [the] page limitations under Rule 7(c)
    and content requirements under Rule 56(a), including that it
    contain a statement of material facts claimed not to be genuinely
    disputed.”
    ¶25 About a week later, LTS filed a second motion for
    summary judgment. LTS now included a statement of
    undisputed facts that complied with the rule’s separate-
    numbering requirement. LTS also noted that its alleged facts
    were drawn directly from its complaint. (In other words, what it
    had previously “incorporated by reference,” it now included
    directly.) This fact section was four-pages long, and it was also
    single-spaced. With the benefit of these four single-spaced pages,
    LTS’s second motion for summary judgment came in at 25
    pages.
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    Legal Tender Services v. Bank of American Fork
    ¶26 Chase moved to strike this second motion. Chase pointed
    out that under rule 10(d) of the Utah Rules of Civil Procedure,
    “all text” in a pleading “must be double spaced, except for
    matters customarily single spaced.” Chase argued that
    “[b]ecause more than 4 pages of LTS’s Motion is not double
    spaced, it blatantly violates Rule 10(d).” Chase further asserted
    that, “[b]y single spacing more than 4 pages of its Motion,” LTS
    had “avoided compliance with Rule 7” and its “25-page
    limitation.” Chase also requested sanctions, asking the court to
    require LTS “to pay Chase’s legal fees for having to bring two
    motions to strike.”
    ¶27 LTS opposed this (second) motion to strike its (second)
    motion for summary judgment, accusing Chase of being
    “preoccup[ied] with form over substance.” With respect to the
    four-page single-spaced fact section, LTS claimed that this was
    permissible because it was a “block quote,” and block quotes, in
    LTS’s view, “fall within [the] customary exception.”
    ¶28 The district court granted Chase’s motion. The court
    found that LTS’s “single spaced” statement of material facts was
    indeed a violation of rule 10(d) and that LTS had “effectively
    gained an additional four pages and avoided seeking permission
    to file overlength” by “single spacing the facts,” thus violating
    rule 7’s page limit too. The court further determined that LTS’s
    “violations [were] not minor matters and the rules cannot be
    avoided when convenient. Rather, such violations prejudice
    opposing counsel, who is also bound to a page limit and must
    respond to an overlength motion.” “Moreover,” the court
    continued, “this is the second time [LTS] has filed a motion for
    summary judgment that violate[d] the rules. . . . Rather than
    address the problems and comply with the limits, [LTS]
    attempted to bypass the rules through single spacing the facts.”
    (Quotation simplified.) While the court acknowledged that “[i]t
    is typical for parties to use their previously drafted facts in a
    motion for summary judgment,” it explained that “these are not
    ‘customarily single spaced.’” (Quoting Utah R. Civ. P. 10(d).)
    The court accordingly struck LTS’s motion and awarded Chase
    “reasonable attorneys’ fees related to” Chase’s “second motion
    20200310-CA                    9                 
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    Legal Tender Services v. Bank of American Fork
    to strike [LTS’s] motion for summary judgment.” (Quotation
    simplified.)
    ISSUES AND STANDARDS OF REVIEW
    ¶29 On appeal, LTS first argues that the district court erred in
    granting summary judgment in BAF’s favor on its products
    liability claim. “We review a grant of summary judgment for
    correctness,” giving “no deference to the district court’s legal
    conclusions and consider[ing] whether the court correctly
    decided that no genuine issue of material fact existed.” Heslop v.
    Bear River Mutual Ins. Co., 
    2017 UT 5
    , ¶ 15, 
    390 P.3d 314
    (quotation simplified).
    ¶30 LTS also challenges the district court’s grant of BAF’s and
    Chase’s motions to dismiss the negligence claims. “We review a
    decision granting a motion to dismiss for correctness, granting
    no deference to the decision of the district court.” Fehr v.
    Stockton, 
    2018 UT App 136
    , ¶ 8, 
    427 P.3d 1190
     (quotation
    simplified).
    ¶31 Finally, LTS challenges the district court’s decision to
    sanction it for filing an overlength motion. “Our review of a
    district court’s imposition of sanctions follows a two-step
    process,” wherein we first “ensure that the district court has
    made a factual finding that the party’s behavior merits
    sanctions,” and we then determine if the district court abused its
    discretion in issuing the sanction. Kilpatrick v. Bullough
    Abatement, Inc., 
    2008 UT 82
    , ¶ 23, 
    199 P.3d 957
    .
    ANALYSIS
    I. Products Liability
    ¶32 LTS challenges the dismissal of its products liability claim
    against BAF. LTS argues that the district court based its decision
    on a “false dichotomy” from the Agreement between providing
    20200310-CA                    10                
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    Legal Tender Services v. Bank of American Fork
    “services” and “furnishing a product.” (Emphases in original.)
    According to LTS, the term “service” only denotes a
    “customized, personalized offering.” And because BAF’s online
    payment portal was automated, LTS argues that it can’t be a
    service and instead qualifies as a product under Utah’s Product
    Liability Act. We disagree.
    ¶33 In Utah, “product[s] liability encompasses all actions
    seeking money damages for injury to people or property
    resulting from defective products.” Utah Local Gov’t Trust v.
    Wheeler Mach. Co., 
    2008 UT 84
    , ¶ 10, 
    199 P.3d 949
    . For products
    liability to apply, “the transaction must concern a product and
    that product must be defective when it is sold.” Id. ¶ 11. Because
    “a service alone cannot be considered a product,” id. ¶ 16, a
    threshold question in a products liability claim is whether the
    item that allegedly failed actually qualifies as a product.
    ¶34 But “the Product Liability Act does not define product,”
    and for many years “no controlling Utah case law describe[d] a
    test for defining product” either. Id. Recognizing this gap in the
    law, our supreme court has directed courts to look to the
    Uniform Commercial Code (UCC) for help when determining if
    something is a “product” and thus subject to the Product
    Liability Act. See id. ¶¶ 16, 37.
    ¶35 “[W]hether a transaction involves a product” can
    therefore “be determined by using the UCC test for determining
    whether the transaction was for goods.” Id. ¶ 37. And the UCC
    defines “goods” as “all things (including specially manufactured
    goods) which are movable at the time of identification to the
    contract for sale.” Utah Code Ann. § 70A-2-105(1) (LexisNexis
    2020) (emphasis added); see also Restatement (Third) of Torts:
    Products Liability § 19 (Am. L. Inst. 1998) (defining “product” as
    “tangible personal property distributed commercially for use or
    consumption”).
    ¶36 Again, the alleged product at issue here was BAF’s online
    payment portal. Under the principles explained above, we
    conclude that the district court correctly dismissed LTS’s
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    Legal Tender Services v. Bank of American Fork
    products liability claim against BAF for two reasons. First, BAF’s
    payment portal is much more of a service than it is a product,
    given that the portal isn’t a movable good. And second, even if
    the payment portal may have some characteristics of a product,
    the predominant purpose of the contract between LTS and BAF
    was for BAF to provide services to LTS, and in such situations
    there is no viable products liability claim.
    ¶37 First, the portal isn’t a “movable” good, Utah Code Ann.
    § 70A-2-105(1), nor is it an item of “tangible personal property,”
    Restatement (Third) of Torts: Products Liability § 19. Rather, it’s
    an online portal that is accessed by following the “website link”
    provided by BAF’s “service provider,” and no separate
    “hardware [or] software needed to access the Service” was part
    of the Agreement between the parties. For this reason alone, it
    likely does not qualify as a good under the UCC or a product for
    purposes of a products liability claim.
    ¶38 Second, even if the Agreement can somehow be said to
    have involved the sale or lease of a good, the fact that the
    Agreement was predominantly about “services” requires us to
    affirm the district court’s dismissal of LTS’s products liability
    claim.
    ¶39 Products liability claims sometimes involve a hybrid
    transaction—i.e., a transaction in which “both a traditional
    tangible good sale and a service [are] present in the same
    transaction.” Utah Local Gov’t Trust, 
    2008 UT 84
    , ¶ 16. And
    hybrid transactions can sometimes be actionable in a products
    liability claim. But not always. When a hybrid transaction is at
    issue, a court must “examin[e] the predominant purpose of the
    transaction” to determine whether the Product Liability Act
    applies. Id. ¶ 37. Under the predominant-purpose test, the court
    reviews “the factual circumstances surrounding the negotiation,
    formation[,] and contemplated performance of the contract to
    determine whether the contract is predominantly or primarily a
    contract for the sale of goods.” Id. ¶ 31 (quotation simplified). If
    the contract was predominantly for the sale of goods, there can
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    Legal Tender Services v. Bank of American Fork
    be a products liability claim; but if the contract’s predominant
    purpose was to provide a service, there can’t be such a claim.
    ¶40 Here, the predominant purpose of the Agreement was to
    provide a service—namely, to have BAF facilitate financial
    transactions between LTS and its End Users. This is clear from
    the Agreement itself. The Agreement said, for example, that BAF
    was providing “payment processing services.” (Emphasis added.)
    And it likewise said that this “service” consisted of “a Customer
    Payment Portal” that “provided the tools to LTS to allow an End
    User to make a payment or donation to LTS via the Internet.”4
    ¶41 Moreover, under the Agreement, LTS had no ownership
    of the payment portal. Instead, “[a]ll right, title[,] and interest in
    and to” the service and all its components “remained the
    property of BAF,” and LTS was required to “obtain and
    maintain at its own expense[] all hardware and software needed
    to access the Service.” Because of this, BAF essentially acted as
    the middleman for the transactions, and it was ultimately BAF—
    not LTS—who “processed the credit card transaction or
    generated an ACH . . . transaction from the bank account
    information” provided by LTS’s customers. In this sense, the
    predominant purpose of the Agreement was to provide a
    service, not to sell (or lease) a product (or movable good) to LTS.
    Thus, even if this Agreement did contemplate a hybrid
    transaction, it was one in which the predominant purpose was to
    provide a service, thus pulling it out of the realm of products
    liability.
    4. LTS disputes this characterization, arguing that for purposes
    of this test, the term “service” “connotes a customized,
    personalized offering.” According to LTS, this would not include
    automated transactions like the one at issue. But LTS points to
    no authority (and we’re aware of none) holding that anything
    that is automated necessarily qualifies as a product for purposes
    of products liability law, and we see no reason to create such a
    rule here.
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    ¶42 In short, the portal in question looks more like a service
    than a product, and the Agreement predominantly (if not
    exclusively) involved services. We therefore affirm the district
    court’s decision to grant BAF’s request for summary judgment
    on LTS’s products liability claim against it.
    II. Negligence
    ¶43 LTS next asserts that both BAF and Chase owed it an
    independent “duty of ordinary care in handling all banking
    transactions.” In LTS’s view, both banks breached that duty by
    failing to perform certain security checks before processing the
    transactions. The district court, however, (A) dismissed the claim
    against BAF under the economic loss rule, and (B) dismissed the
    claim against Chase based on its conclusion that Chase owed no
    duty to LTS. It was correct on both fronts.
    A.    LTS’s negligence claim against BAF is barred by the
    economic loss rule.
    ¶44 The district court concluded that LTS’s negligence claim
    against BAF was barred by the economic loss rule. LTS now
    challenges this. LTS cites Arrow Industries, Inc. v. Zions First
    National Bank for the proposition that BAF was “‘subject to the
    general duty owed by all banks to act in good faith and exercise
    ordinary care in handling all banking transactions.’” 
    767 P.2d 935
    , 937 (Utah 1988) (emphases added by LTS). Because of this
    (alleged) independent duty, LTS claims that the economic loss
    rule does not apply.
    ¶45 We disagree. As explained below, the economic loss rule
    applies here because (1) the parties’ contract covers the
    allegations at issue in LTS’s suit, and (2) BAF did not have an
    independent statutory duty toward LTS under the framework
    set forth in Arrow.
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    Legal Tender Services v. Bank of American Fork
    1.    The parties’ contract covers the subject matter of LTS’s
    negligence allegations against BAF.
    ¶46 “The economic loss rule is a judicially created doctrine
    that marks the fundamental boundary between contract law,
    which protects expectancy interests created through agreement
    between the parties, and tort law, which protects individuals
    and their property from physical harm by imposing a duty of
    reasonable care.” Davencourt at Pilgrims Landing Homeowners
    Ass’n v. Davencourt at Pilgrims Landing, LC, 
    2009 UT 65
    , ¶ 18, 
    221 P.3d 234
     (quotation simplified). This rule “prevents recovery of
    economic damages under a theory of tort liability when a
    contract covers the subject matter of the dispute.” Reighard v.
    Yates, 
    2012 UT 45
    , ¶ 14, 
    285 P.3d 1168
    .
    ¶47 The initial question, then, is whether the Agreement
    “covers” LTS’s allegations against BAF. It does on a number of
    levels.
    ¶48 For example, LTS’s central claim was that BAF failed to
    “[e]mploy all reasonable measures to curtail the unauthorized
    transfer of [its] funds to unsuspecting recipients.” But the
    Agreement provided that “LTS would obtain authorization for
    each entry prior to debiting End User’s account” and that “LTS
    would utilize commercially reasonable methods to establish the
    identity of the End User.” In the Agreement, LTS further
    “warranted to BAF that each such End User has authorized LTS
    to submit ACH Entries to their accounts in settlements of
    transactions to which End User has agreed.”
    ¶49 In a similar vein, LTS alleged that BAF breached its “duty
    to protect against, prohibit, and prevent unauthorized, third-
    party access to financial accounts through proper use of
    reasonable methods to guard against identity theft or theft of
    passwords, access codes, or similar information.” But in the
    Agreement, LTS “acknowledged and agreed that it was LTS’s
    responsibility to protect itself and to be vigilant against e-mail
    fraud, phishing, and other internet frauds and schemes,” and
    LTS “represented and warranted to BAF” that it “agreed that . . .
    20200310-CA                    15                
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    Legal Tender Services v. Bank of American Fork
    each person shown as the End User on an Entry received by BAF
    from LTS has authorized the initiation of such Entry and the
    crediting or debiting of its account.” LTS likewise “agreed to
    indemnify BAF . . . [from] any claim by any End User or other
    third party that an ACH or credit card entry was not issued by
    an End User or a person acting on behalf of an End User.”
    ¶50 LTS further alleged that BAF negligently marked the
    transactions as “settled” when it had “a duty to refrain from”
    doing so when the transactions “were supposedly still
    ‘provisional.’” And relatedly, LTS alleged that BAF failed to
    “promptly advise [the] recipients of such funds” when it
    discovered “the mistake,” as well as “to fully comply with
    applicable rules, regulations, statutes, and other legal procedures
    for taking ameliorative action.” But the Agreement provided that
    BAF’s “Security Procedures are not designed for the detection of
    errors” and that “BAF is not, and will not be, obligated to detect
    errors by LTS or others.” LTS also agreed that it “shall be the
    responsibility of LTS that the origination of ACH transactions
    complies with U.S. law, . . . and all rules and regulations
    promulgated by the Federal Trade Commission.” And LTS
    agreed that “BAF has no obligation to discover and shall not be
    liable to LTS or any End User for errors made by LTS or an End
    User, including but not limited to errors made in identifying the
    End User.” Moreover, the Agreement set forth remedies for
    failed transactions, providing that if “any debit Entry is returned
    to BAF . . . BAF will debit LTS’s Account for the amount of the
    return item plus fees and costs incurred by BAF” and that LTS
    would be “solely responsible for any and all returned or rejected
    items.”
    ¶51 These provisions allocate responsibility to LTS—and not
    to BAF—for the alleged duties and breaches at issue in its
    negligence claim against BAF. And more importantly for
    purposes of the economic loss rule, they make it clear that the
    Agreement at least “covers the subject matter of the dispute”
    20200310-CA                    16                
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    Legal Tender Services v. Bank of American Fork
    between LTS and BAF. Reighard, 
    2012 UT 45
    , ¶ 14. The economic
    loss rule therefore applies.5
    2.     The independent duty described in Article 4 of the UCC
    does not extend to the facts of this case.
    ¶52 As noted, when one party’s allegations against another
    are “cover[ed]” by the contract between them, “the contract is
    the exclusive means of obtaining economic recovery” and
    traditional tort remedies are unavailable. Id. ¶¶ 14, 20. When “an
    independent duty . . . exists apart from the contract,” however, a
    tort claim can escape the economic loss rule. Grynberg v. Questar
    Pipeline Co., 
    2003 UT 8
    , ¶ 43, 
    70 P.3d 1
    . The economic loss rule
    therefore does not stop a tort claim when there is “a duty or
    obligation that is not subsumed by, but exists independent of,
    the contracts” between the parties. Id. ¶ 46; see also Reighard, 
    2012 UT 45
    , ¶ 21 (“Whether the economic loss rule applies depends
    on whether a duty exists independent of any contractual
    obligations between the parties.” (Quotation simplified.)).
    ¶53 Here, LTS argues that “[a]n extra-contractual,
    independent, statutory duty does indeed exist in this case”
    under Utah Code section 70A-4-103(1) and Arrow Industries, Inc.
    v. Zions First National Bank, 
    767 P.2d 935
     (Utah 1988). We
    disagree.
    ¶54 Our legislature has adopted certain portions of the UCC.
    See Butters v. Jackson, 
    917 P.2d 87
    , 90 n.2 (Utah Ct. App. 1996).
    And in Arrow, our supreme court did state that “UCC section 4-
    5. LTS separately argues that the indemnity provisions in the
    Agreement are unconscionable because “[a] bank may not
    contractually disclaim its statutory duty to exercise ordinary
    care.” But since we conclude below that BAF owed no statutory
    duty to LTS under Article 4, it also follows that the indemnity
    provisions are not “disclaim[ing]” any statutory duty as LTS
    alleges. LTS’s unconscionability argument thus fails.
    20200310-CA                     17                 
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    Legal Tender Services v. Bank of American Fork
    103 recognizes a bank’s duty to act in good faith and exercise
    ordinary care in all its dealings.” 767 P.2d at 938. LTS relies
    heavily on Arrow’s reference to a duty existing in “all” of a
    bank’s dealings. In LTS’s view, this means that an extra-
    contractual duty existed here.
    ¶55 But we haven’t interpreted this passage from Arrow as
    recognizing a UCC duty that applies to every transaction that a
    bank is ever involved in. In Ramsey v. Hancock, 
    2003 UT App 319
    ,
    ¶ 15, 
    79 P.3d 423
    , for example, we limited Arrow’s application to
    a bank’s customers and those parties “contractually related to
    the bank.” Indeed, we held that banks owe no “duty to a
    noncustomer payee.” Id. ¶ 20. Other courts have reached the
    same conclusion. See, e.g., Eisenberg v. Wachovia Bank, NA, 
    301 F.3d 220
    , 227 (4th Cir. 2002) (“We are persuaded by the
    reasoning articulated in the numerous cases holding that a bank
    does not owe noncustomers a duty of care.”); Zero Down Supply
    Chain Sols., Inc. v. Global Transp. Sols., Inc., No. 2:07-CV-400 TC,
    
    2008 WL 4642975
    , at *12 (D. Utah Oct. 17, 2008) (directing the
    plaintiffs “to discover and submit evidence regarding their
    relationship with” the bank before determining whether the
    bank owed a duty to those plaintiffs); Shane Smith Enters., Inc. v.
    Bank of Am., NA, No. 4:06CV00376, 
    2007 WL 1880201
    , at *2 (E.D.
    Ark. June 29, 2007) (“In cases where a noncustomer asserted a
    negligence claim against a bank for failing to prevent a customer
    of the bank from depositing stolen checks, the overwhelming
    majority of courts have ruled that the bank did not owe a duty of
    reasonable care to the noncustomer.”).
    ¶56 Moreover, the text from Arrow that LTS relies on also
    suggests that this duty does not apply to all transactions that a
    bank is ever involved in. As noted, Arrow referred to a “duty to
    act” that comes from “UCC section 4-103.” Arrow, 767 P.2d at
    938. Thus, under this passage, the question is whether the
    20200310-CA                     18                
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    Legal Tender Services v. Bank of American Fork
    transactions at issue were actually governed by UCC section 4-
    103 or even Article 4 at all.6
    ¶57 Looking to other jurisdictions for help, we conclude that
    they’re not. See Lewiston State Bank v. Greenline Equip., LLC, 
    2006 UT App 446
    , ¶ 15 n.7, 
    147 P.3d 951
     (“Because the Uniform
    Commercial Code is national in character, case law interpreting
    it is also national. Consequently, we rely on case law from other
    jurisdictions to interpret the Code.” (Quotation simplified.)); see
    also Dale K. Barker Co. PC CPA Profit Sharing Plan v. Turner, 
    2021 UT App 119
    , ¶ 22, 
    500 P.3d 940
    .
    ¶58 Instead, “Article 4 was meant to apply to checks and
    traditional, written, monetary instruments.” Hospicomm, Inc. v.
    Fleet Bank, NA, 
    338 F. Supp. 2d 578
    , 586 (E.D. Pa. 2004). But it
    was “simply not created to govern transactions that are wholly
    electronic, as opposed to more traditional transactions effected
    by written instruments.” Harber v. Leader Fed. Bank for Sav., 
    159 S.W.3d 545
    , 551–52 (Tenn. Ct. App. 2004).
    ¶59 Courts across the country have long recognized this. As a
    result, courts have commonly held that electronic fund transfers
    are not covered by Article 4. The Kansas Supreme Court’s
    decision in Sinclair Oil Corp. v. Sylvan State Bank, 
    869 P.2d 675
    (Kan. 1994), is well-reasoned and illustrative. There, the court
    considered the question of whether Article 4 covered a series of
    “electronic debits” between a company and a bank. Id. at 677.
    Notably, those debits were exchanged using the “automated
    6. LTS asserts in its reply brief that the banks “concede[d]” that
    Article 4 applies to the transactions at issue in this case. We see
    no such concession. To the contrary, BAF argued in its brief that
    “the ACH transfers that are at issue in this case are not governed
    by the UCC, and certainly not by Article 4 of the UCC.” BAF
    further argued that Arrow (which LTS relies on to assert this
    independent duty and which focuses on Article 4) “is
    inapplicable to these transactions.”
    20200310-CA                    19                
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    Legal Tender Services v. Bank of American Fork
    clearing house” or “ACH” system, id. at 678, which is the system
    that was used in the transactions at issue in this appeal.
    ¶60 Sinclair held that Article 4 does not apply to “electronic
    fund transfer debit transactions.” Id. at 680. Surveying the field,
    the court could not find “a single case” that had “found that the
    UCC” applies to electronic fund transfers—all of the cases had
    said the opposite. Id. And the court noted that “[n]umerous
    commentators” had also “concluded that the UCC does not
    apply” to such transfers. Id.
    ¶61 Sinclair identified three main rationales for the
    decisions “excluding” electronic fund transfers from “UCC
    coverage”: “(1) electronic debits are not ‘items’ within the
    meaning of Article 4; (2) the UCC does not specifically address
    the problems of electronic fund transfers; and (3) the UCC
    drafters never contemplated electronic transactions when
    developing the Code.” Id. (quotation simplified).
    ¶62 The court saw these as interrelated rationales, noting that
    the UCC refers to “items,” which “appears to include only
    writings.” Id. And the term “writings,” in turn, has been codified
    as including “drafts, checks, certificates of deposit, and notes.”
    Id. at 681.
    ¶63 The court viewed this limited categorization as stemming
    from Article 4’s history. It noted that Article 4 was drafted “in
    the early 1920s to govern check collection.” Id. (quotation
    simplified). After then describing the obvious differences in how
    written checks are processed versus how electronic transfers are
    processed, the court concluded that Article 4 was simply not
    designed or drafted with electronic transactions in mind. Id. The
    court thus declined to bring electronic transactions into Article
    4’s orbit “[i]n the absence of legislative action.” Id.
    ¶64 This same approach was followed, and this same result
    was reached, in a number of decisions that had been issued
    before Sinclair. See, e.g., Delbrueck & Co. v. Mfrs. Hanover Trust
    Co., 
    609 F.2d 1047
    , 1051 (2d Cir. 1979) (“The [UCC] is not
    20200310-CA                    20                
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    Legal Tender Services v. Bank of American Fork
    applicable to this case because the UCC does not specifically
    address the problems of electronic funds transfer[s].”); Evra Corp.
    v. Swiss Bank Corp., 
    673 F.2d 951
    , 955 (7th Cir. 1982) (“Maybe the
    language of Article 4 could be stretched to include electronic
    fund transfers . . . but they were not in the contemplation of the
    draftsmen.”); Walker v. Texas Com. Bank, NA, 
    635 F. Supp. 678
    ,
    681 (S.D. Tex. 1986) (“Perhaps, the language of Article 4 could be
    stretched to encompass wire transfers, but such application was
    not within the contemplation of the draftsmen.”).
    ¶65 True, Sinclair and these decisions were issued before the
    rise and ubiquity of internet-based financial transactions. But
    courts have continued to draw the line between “written” and
    “electronic” transactions in decisions that post-date the
    development of the modern internet. See, e.g., Hospicomm, Inc.,
    
    338 F. Supp. 2d at 586
     (holding that “Article 4 does not
    contemplate electronic withdrawals”); Baquero v. JP Morgan
    Chase Bank, NA, No. 10-23212-CIV, 
    2010 WL 11553589
    , at *4 (S.D.
    Fla. Dec. 22, 2010) (explaining that a “detailed analysis”
    regarding whether electronic fund transfers are covered by the
    UCC “is not necessar[y] as every court that has addressed the
    matter has found that the UCC does not apply to electronic fund
    transfers”); Marrow v. Bank of Am., NA, No. 2491, 
    2021 WL 2627702
    , at *11 (Md. Ct. Spec. App. 2021) (concluding that “[n]o
    provision of Article 4 of Maryland’s Commercial Law Article
    applies to electronic funds transactions”); Margolis v. Sandy
    Spring Bank, 
    110 A.3d 784
    , 790 (Md. Ct. Spec. App. 2015)
    (concluding that Maryland’s similarly worded Article 4 “does
    not apply to electronic transactions”). Like Sinclair, these
    internet-era cases have continued to reinforce the key distinction:
    Article 4 “was meant to apply to checks and traditional, written,
    monetary instruments,” as opposed to “electronic transfers.”
    Hospicomm, 
    338 F. Supp. 2d at
    585–86.7
    7. Moreover, we note an additional rationale offered by some of
    these cases: namely, that Congress in 1978 passed the “Electronic
    (continued…)
    20200310-CA                    21                
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    Legal Tender Services v. Bank of American Fork
    ¶66 So here, the question is whether Utah’s version of UCC
    Article 4 covers the kind of transactions at issue in this case. And
    critically, Utah’s Article 4 includes the same textual cues that
    have led other courts to conclude that Article 4 is inapplicable to
    electronic fund transfers.
    ¶67 Like UCC Article 4, Utah’s Article 4 largely turns on the
    existence of an “item.” See Utah Code Ann. § 70A-4-102
    (LexisNexis 2020). On that front, Utah defines the term “item” to
    “mean an instrument or a promise or order to pay money
    handled by a bank for collection or payment.” Id. § 70A-4-
    104(1)(i); id. § 70A-4-104, U.C.C. cmt. 8.
    ¶68 Consistent with the general UCC approach discussed
    above, the applicable definitions for “item” and “instrument”
    depend on the existence of a “writing.” The term “instrument,”
    for example, “means a negotiable instrument.” Id. § 70A-3-
    104(2); id. § 70A-4-104, U.C.C. cmt. 8. And the Utah Code then
    adopts the UCC’s definition of “negotiable instrument” to be
    “limited to a signed writing that orders or promises payment of
    money.” Id. § 78A-3-104, U.C.C. cmt. 1 (emphasis added). So too
    with the terms “promise” and “order.” As with “item,” Utah’s
    Article 4 defines these terms to refer to “a written undertaking to
    pay money” and “a written instruction to pay money,”
    respectively. Id. § 70A-4-104, U.C.C. cmt. 8 (emphases added).
    (…continued)
    Fund Transfer Act” (commonly referred to as the EFTA), a
    statute that, unlike Article 4 of the UCC, is designed to “provide
    a basic framework establishing the rights, liabilities, and
    responsibilities of participants in electronic fund transfer
    systems.” Hospicomm, Inc. v. Fleet Bank, NA, 
    338 F. Supp. 2d 578
    ,
    586 (E.D. Pa. 2004) (quoting 
    15 U.S.C. § 1693
    ); see also Margolis v.
    Sandy Spring Bank, 
    110 A.3d 784
    , 791 (Md. Ct. Spec. App. 2015).
    The existence of that separate and more directly applicable law
    corroborates the conclusion that UCC Article 4 is not applicable
    to electronic transactions.
    20200310-CA                     22                
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    Legal Tender Services v. Bank of American Fork
    ¶69 In light of these textual cues, and in light of the broad
    consensus from other jurisdictions, we see no basis for holding
    that Article 4 applies to electronic fund transfers, as opposed to
    traditional written instruments. Given that the transactions at
    issue were entirely electronic, they therefore were not covered
    by Article 4. Because of this, LTS cannot rely on Article 4 (or
    Arrow’s discussion of an independent duty arising from Article
    4) to assert an independent statutory basis for its negligence
    claim. And because LTS’s negligence claim against BAF was
    “cover[ed]” by the Agreement, the economic loss rule bars it.
    Reighard, 
    2012 UT 45
    , ¶ 14.8
    8. LTS’s fifth through eighth claims against BAF were separately
    based on Article 4a of the UCC. Unlike Article 4, Article 4a
    applies to “credit transfers,” which arguably includes “wire
    transfers.” See Grand Bayman Belize, Ltd. v. Wells Fargo & Co., 
    514 F. Supp. 3d 1188
    , 1192 (C.D. Cal. 2021); Gilbert & Caddy, PA v. JP
    Morgan Chase Bank, NA, 
    193 F. Supp. 3d 1294
    , 1306 (S.D. Fla.
    2016). The district court dismissed those claims, however,
    concluding that the transactions between LTS and BAF were not
    “credit transfers,” but were instead “debit transfers to which
    Article 4a does not apply.” See also Utah Code Ann. § 70A-4a-
    104, cmt. 4 (explaining that Article 4a’s provisions apply to
    “credit transfers” but “exclude debit transfers”).
    It’s unclear whether LTS means to challenge that decision
    or to similarly rely on Article 4a as a way of avoiding the
    economic loss rule. Regardless, we reject any such attempt as
    being inadequately briefed. Besides calling the district court’s
    categorization of these transactions a “fiction,” LTS has not
    provided any legal authority or detailed analysis showing that
    either (i) these electronic fund transfers were not debit transfers,
    or instead (ii) Article 4a would apply to them anyway. Because
    “Utah appellate courts will not consider claims that are
    inadequately briefed,” State v. Garner, 
    2002 UT App 234
    , ¶ 8, 52
    (continued…)
    20200310-CA                     23                
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    Legal Tender Services v. Bank of American Fork
    B.    LTS’s negligence claim against Chase fails because LTS
    was not Chase’s customer, and Chase therefore owed it
    no duty of care.
    ¶70 With respect to Chase, LTS’s argument is that Chase
    owed it an independent duty of care under Utah’s Article 4 and
    that Chase’s failure to take certain security measures violated
    that duty. The district court disagreed, and we affirm that
    dismissal for two reasons.
    ¶71 First, as explained above, Article 4 does not govern
    electronic fund transfers. LTS’s negligence claim against Chase
    therefore fails for the same reason that its negligence claim
    against BAF fails: Article 4 does not establish an independent
    duty for these kinds of transactions.
    ¶72 Second, the district court also concluded that LTS’s
    negligence claim against Chase was foreclosed by our decision in
    Ramsey v. Hancock, 
    2003 UT App 319
    , 
    79 P.3d 423
    . We agree with
    that conclusion.
    ¶73 In Ramsey, we held that, “absent a customer or contractual
    relationship,” banks owe noncustomers no duty. Id. ¶ 17. This
    rule has straightforward application here. Because LTS was not
    Chase’s customer, and because LTS had no contractual
    relationship with Chase, Chase owed LTS no duty. LTS’s
    negligence claim against Chase thus fails.
    ¶74 Resisting this, LTS points out that Ramsey only considered
    “whether a non-payor depository bank owes a noncustomer a duty
    of care.” Id. ¶ 9 (emphasis added by LTS). Since Chase is the
    payor bank here and not the depository bank, LTS argues that
    Ramsey is inapplicable.
    (…continued)
    P.3d 467, we reject any argument by LTS that attempts to rely on
    Article 4a as a separate basis for imposing tort liability on BAF.
    20200310-CA                    24                
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    Legal Tender Services v. Bank of American Fork
    ¶75 But while it’s true that Ramsey involved a “non-payor
    depository bank,” 
    id.,
     we disagree with LTS’s assertion that
    Ramsey’s rule turned on that detail. Rather, we read Ramsey as
    having more broadly held that banks owe no duty to
    noncustomers. See id. ¶ 20. In this sense, what matters is the
    relationship between the plaintiff and the bank, not whether the
    bank was on the giving or receiving end of funds. Cf. Tuttle v.
    Olds, 
    2007 UT App 10
    , ¶ 14, 
    155 P.3d 893
     (summarizing Ramsey
    as holding that “a bank did not owe a duty of reasonable care to
    the noncustomer plaintiff whose signature was forged by a third
    party”).
    ¶76 This reading of Ramsey is bolstered by the fact that Ramsey
    itself relied on three other cases that applied this same rule to
    payor banks, as opposed to depository banks. See Ramsey, 
    2003 UT App 319
    , ¶¶ 10–11, 14, 18, relying on (1) Anschutz v. Central
    Nat’l Bank of Columbus, 
    112 N.W.2d 545
    , 550 (Neb. 1961)
    (reasoning that since “the drawee [or payor] bank has no means
    of verifying the authenticity of endorsements made by those
    who are not their customers,” it is reasonable to restrict “the
    bank’s liability to the customer with whom it deals”); (2)
    Schleicher v. Western State Bank of Devils Lake, 
    314 N.W.2d 293
    , 297
    (N.D. 1982) (concluding that the payor bank did not owe a duty
    “to the payee of a forged check . . . where the payee is not a
    customer or depositor” of the bank); and (3) Miller-Rogaska, Inc. v.
    Bank One, Texas, NA, 
    931 S.W.2d 655
    , 664 (Tex. App. 1996)
    (ruling in favor of both the depository and payor banks because
    the payee “was not a customer of either bank, nor did it have a
    relationship with either bank”). And it’s also bolstered by the
    wide consensus of other courts that have examined the issue.
    See, e.g., Smith v. AmSouth Bank, Inc., 
    892 So. 2d 905
    , 909 n.2 (Ala.
    2004) (collecting cases to support the proposition that “banks
    owe no duty of care to noncustomers”).
    ¶77 Thus, under Ramsey, a bank’s duty to act in good faith and
    exercise ordinary care is not governed by the bank’s status as a
    payor or non-payor bank; rather, it’s governed by the non-bank
    party’s status as customer or noncustomer. Since it is undisputed
    that LTS was not Chase’s customer, it follows that Chase owed
    20200310-CA                     25                 
    2022 UT App 26
    Legal Tender Services v. Bank of American Fork
    no tort-based duty to LTS. And with no duty of care, LTS’s
    negligence claim against Chase was properly dismissed by the
    district court.
    ¶78 Still resistant, counsel for LTS asked us during oral
    argument to “clarify the scope” of Ramsey and “overrule it” if
    necessary to allow LTS’s claim to proceed. “Horizontal stare
    decisis,” however, ordinarily “requires that a court of appeals
    follow its own prior decisions.” State v. Menzies, 
    889 P.2d 393
    ,
    399 n.3 (Utah 1994), superseded on other grounds by constitutional
    amendment, Utah Const. art. I, § 12, as recognized in State v. Legg,
    
    2018 UT 12
    , ¶ 9, 
    417 P.3d 592
    . Nevertheless, “a panel may
    overrule its own or another panel’s decision where the decision
    is clearly erroneous or conditions have changed so as to render
    the prior decision inapplicable.” In re C.C., 
    2017 UT App 134
    ,
    ¶ 26, 
    402 P.3d 17
     (quotation simplified); see also Christiansen v.
    Harrison W. Constr. Corp., 
    2021 UT 65
    , ¶¶ 51–52, 
    500 P.3d 825
    (Lee, A.C.J., concurring) (explaining that “our case law has long
    endorsed a presumption of deference to past precedent” but that
    “[t]he presumption, of course, is rebuttable”).
    ¶79 But LTS has not briefed any argument about why Ramsey
    is either “clearly erroneous” on this point or about what
    “conditions have changed” since it was issued that would make
    its holding inapplicable here. In re C.C., 
    2017 UT App 134
    , ¶ 26.
    For this reason, we are not in a position to reexamine Ramsey’s
    underlying holding.
    ¶80 LTS offers a final alternative argument, asserting that
    there was “a bona fide relationship between LTS and Chase by
    virtue of the common financial transactions to which they were
    parties.” (Emphasis omitted.) But the fact that Chase and LTS
    were on either end of a handful of electronic fund transfers does
    not elevate LTS to the customer-like or contractual-relationship
    statuses contemplated by Ramsey.
    ¶81 For the foregoing reasons, we affirm the dismissal of
    LTS’s negligence claim against Chase.
    20200310-CA                     26                
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    Legal Tender Services v. Bank of American Fork
    III. Sanctions
    ¶82 Finally, LTS challenges the district court’s decision to
    order it to pay a portion of Chase’s attorney fees as a sanction for
    filing a (second) overlength summary judgment motion.
    ¶83 “The appropriate standard for reviewing equitable
    awards of attorney fees is abuse of discretion.” Anderton v. Boren,
    
    2017 UT App 232
    , ¶ 14, 
    414 P.3d 508
     (quotation simplified).
    When we review a challenge to such a decision, we follow “a
    two-step process.” Raass Bros. Inc. v. Raass, 
    2019 UT App 183
    ,
    ¶ 11, 
    454 P.3d 83
     (quotation simplified). First, we “ensure that
    the district court has made a factual finding that the party’s
    behavior merits sanctions, and we disturb such findings only if
    there was no evidentiary basis for the district court’s ruling.” 
    Id.
    (quotation simplified). “Second, we review the district court’s
    overall sanctions ruling for abuse of discretion, disturbing it only
    if abuse of discretion is clearly shown.” 
    Id.
     (quotation
    simplified).
    ¶84 Here, the district court made the requisite factual findings
    and concluded that sanctions were appropriate. In its order, the
    court explained that, “[b]y single spacing, [LTS] effectively
    gained an additional four pages and avoided seeking permission
    to file overlength, which is a violation” of Utah Rule of Civil
    Procedure 7(c). It described how “such violations prejudice[d]
    opposing counsel” by making counsel “respond to an overlength
    motion” within the prescribed page limits. And the court
    specifically found that LTS “attempted to bypass the rules
    through single spacing the facts” rather than “address[ing] the
    problems and comply[ing] with the [page] limits.” In the court’s
    view, this single-spacing was done in contravention of rule
    10(d), which requires pleadings to be “double spaced, except for
    matters customarily single spaced,” and this caused the motion
    as a whole to violate the page limit set forth in rule 7(c).
    ¶85 We do tend to agree that, in an ordinary case, a party
    shouldn’t be monetarily sanctioned for violating a rule that turns
    on what is “customarily single spaced.” Utah R. Civ. P. 10(d).
    20200310-CA                     27                
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    Legal Tender Services v. Bank of American Fork
    The Utah Rules of Civil Procedure don’t contain a definitive
    accounting of what is or isn’t “customarily single spaced,” so
    wayward parties should usually be forgiven for good faith
    violations in this regard.
    ¶86 But this isn’t an ordinary case. Here, the district court had
    already struck LTS’s previous summary judgment motion for
    violating rule 7(c)’s page-length limitations. And the order that
    did so specifically warned LTS that, if it chose “to refile a motion
    for summary judgment, and absent an order extending the
    applicable page limits, the motion must comply with [the] page
    limitations under Rule 7(c) and content requirements under Rule
    56(a).” LTS was therefore on direct and targeted notice that the
    court intended to enforce the rules regarding acceptable page
    lengths against it for any subsequent summary judgment
    motion. So when LTS then filed a new summary judgment
    motion that included a four-page single-spaced passage, this
    suggested that LTS was simply trying to get around the very
    same rules that the district court had just enforced against it.
    ¶87 In its brief, LTS responds by asserting (as it did below)
    that its single-spaced passage was appropriate because it was a
    “block quote” and “block quotes fall within [the] customary
    exception.” LTS also regards it as significant that its block quote
    was comprised of “verbatim quotations from the Complaint.”
    ¶88 It’s our sense that attorneys do customarily block quote
    lengthy passages from statutes, contracts, or portions of the
    record that recount testimony. Less frequently, it’s acceptable
    (though usually stylistically frowned on) for attorneys to block
    quote lengthy passages from cases.9
    9. See Hon. Ruth Bader Ginsburg, Remarks on Appellate Advocacy,
    50 S. C. L. Rev. 567, 568 (1999) (noting that a “first-rate brief”
    “skips long quotations,” though it “doesn’t unfairly crop the
    occasional quotations used to highlight key points”); Hon.
    Antonin Scalia & Bryan A. Garner, Making Your Case 128
    (continued…)
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    Legal Tender Services v. Bank of American Fork
    ¶89 Here, however, LTS wasn’t faulted for block quoting a
    passage from a statute, or a contract, or a transcript, nor was it
    even faulted for block quoting a key quote from a case that was
    directly on point. Rather, LTS was faulted for block quoting a
    lengthy passage from its own prior pleading. In other words,
    LTS was faulted for block quoting itself.
    ¶90 In our experience, and apparently in the experience of the
    district court too, parties do not customarily block quote
    themselves, let alone for several pages. And such a maneuver
    would be particularly inappropriate if done to get under a page
    limit, especially where the court had just enforced that same
    page limit against that party when striking a prior motion on the
    same subject.10
    (…continued)
    (Thomson/West 2008) (cautioning attorneys to “[b]e especially
    loath to use a lengthy, indented quotation” because such
    quotations “invite[] skipping” and are often not “read by
    anyone”).
    10. Indeed, at the risk of delving too deep into the weeds on this,
    it may even be charitable to accept LTS’s reference to the
    offending passage as a “block quote.” In legal writing and non-
    legal writing alike, block quotes are indented on the left, and
    they’re usually indented on the right too. See The Bluebook: A
    Uniform System of Citation R. 5.1(a)(i), at 82 (Columbia L. Rev.
    Ass’n et al. eds., 21st ed. 2020) (block quotes “should be indented
    on the left and right”); Bryan A. Garner, The Redbook: A Manual
    on Legal Style § 1.30(d) (4th ed. 2018) (block quotes should be
    “[s]et . . . off from the previous text” and “indent[ed]” “on both
    sides”); The Chicago Manual of Style ¶ 13.9 (16th ed. 2010) (block
    quotes are indented “from the left and sometimes from the
    right”).
    (continued…)
    20200310-CA                    29                
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    Legal Tender Services v. Bank of American Fork
    ¶91 In short, the district court made sufficient “factual
    finding[s]” to show “that [LTS’s] behavior merit[ed] sanctions.”
    Kilpatrick v. Bullough Abatement, Inc., 
    2008 UT 82
    , ¶ 23, 
    199 P.3d 957
    . And from there, we defer to the court about whether this
    conduct merited sanctions, and this deference is warranted
    because the court was in a better position than we are to judge
    the culpability of LTS’s conduct. See 
    id.
     Given the circumstances
    at issue, we see no abuse of discretion.
    CONCLUSION
    ¶92 For the foregoing reasons, we affirm the rulings at issue.
    The district court properly granted summary judgment to BAF
    on LTS’s products liability claim because no product was sold
    from BAF to LTS, or, alternatively, because the predominant
    purpose of the transaction was to provide a service. The court
    properly dismissed LTS’s negligence claim against BAF under
    the economic loss rule because the Agreement covered the
    subject matter of LTS’s negligence claim, and it correctly
    dismissed LTS’s other negligence claim against Chase because
    Chase did not owe a duty to LTS. And, finally, the district court
    did not abuse its discretion in granting attorney fees to Chase
    after LTS filed an overlength motion.
    (…continued)
    LTS’s passage wasn’t properly indented, however. So in
    this additional sense, it wasn’t really a proper block quote at all,
    but was instead just a four-page section that LTS single-spaced
    in order to get under a page limit.
    20200310-CA                     30                
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