Rosen v. Saratoga Springs City , 288 P.3d 606 ( 2012 )


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  •                          IN THE UTAH COURT OF APPEALS
    ‐‐‐‐ooOoo‐‐‐‐
    Aaron Rosen,                                 )                  OPINION
    )
    Petitioner,                           )            Case No. 20110497‐CA
    )
    v.                                           )                  FILED
    )              (October 18, 2012)
    Saratoga Springs City and Saratoga           )
    Springs City Employee Appeals Board,         )              
    2012 UT App 291
    )
    Respondents.                          )
    ‐‐‐‐‐
    Original Proceeding in this Court
    Attorneys:      Ryan B. Hancey, Salt Lake City, for Petitioner
    Heidi E. C. Leithead and Mary Ann May, Salt Lake City; and Kevin S.
    Thurman, Saratoga Springs, for Respondents
    ‐‐‐‐‐
    Before Judges Davis, Roth, and Christiansen.
    DAVIS, Judge:
    ¶1      Aaron Rosen challenges the decision of the Saratoga Springs City Employee
    Appeals Board (the Board) upholding his demotion in the Police Department for
    Saratoga Springs City (the City). We set aside the Board’s order and direct it to revisit
    its findings in light of this opinion.
    BACKGROUND
    ¶2     Rosen’s demotion from corporal to top step police officer arose from an incident
    occurring on January 18, 2011, in which Rosen dropped his pants in the presence of a
    female records clerk (Clerk) at the police department, an event the Board described as a
    “wardrobe malfunction.” Rosen’s pants fell to around his knees, and it is unclear if
    anything besides his shirttails and underpants were visible. Rosen claims that in an
    attempt to “downplay [his] idiocy” and embarrassment, he made a comment to Clerk
    that she interpreted as inappropriate. The appeal focuses on what Rosen was ordered
    to do or not do in the wake of this pants‐dropping incident.
    ¶3      The incident prompted an internal affairs investigation during which the
    investigating officer, Sergeant Kerry Cole, claims to have instructed Rosen on January
    19, 2011, (Sergeant Cole’s January 19 Instruction) to restrict his contact with Clerk to
    “‘professional contact’ . . . until things ‘cooled off.’” Rosen interpreted that instruction
    as requiring him to limit his contact with Clerk during the investigation period by
    refraining from discussing the investigation and by conducting any interactions with
    her within the physical confines of the police department, but not necessarily to restrict
    those interactions to work‐related matters.1 Several days later, on January 26, 2011,
    Rosen placed a circus ticket in Clerk’s department mailbox as an apparent peace
    offering. He obtained the ticket from his part‐time job at a radio station. On the ticket
    he left a note stating, “Sorry so late! Enjoy!”2 Also on January 26, Rosen responded to
    an e‐mail Clerk sent to the entire department about a work‐related matter. Rosen’s
    response did not answer the work‐related question posed by Clerk in the e‐mail but
    attempted to make a joke and exchange pleasantries. Clerk described feeling as though
    the e‐mail was mocking her. At the close of the internal investigation on January 28,
    2011, Police Chief Gary Hicken “gave [a] verbal reprimand to Corporal Rosen” (the
    1
    On appeal, Rosen argues that Sergeant Cole simply never gave a “professional
    contact” only order.
    2
    Rosen explained that he was unable to get Clerk tickets to an event she had
    asked about “last fall . . . so he got her the[ circus ticket] instead.”
    20110497‐CA                                  2
    Verbal Reprimand) as a result of the pants‐dropping incident and permitted Rosen to
    make a brief, casual apology to Clerk.3
    ¶4      On February 2, 2011, Chief Hicken met with Rosen and “ordered Rosen to have
    nothing but ‘professional contact with [Clerk], and nothing else’” (Chief Hicken’s
    February 2 Order). Like Sergeant Cole’s January 19 Instruction, Rosen interpreted this
    latest instruction as requiring him to refrain from contacting Clerk outside of work and
    to maintain professionalism while at work. However, several days later, on February 7,
    while passing through the front office, Rosen congratulated Clerk for winning a River
    Dance ticket giveaway at his radio station. Without Clerk’s prior knowledge or
    permission, Rosen had entered Clerk’s name into the giveaway. She was selected at
    random for the prize and received several phone calls from relatives informing her that
    they heard her name read over the radio as the contest winner.
    ¶5      That same day, Rosen was placed on paid administrative leave, at which time
    Chief Hicken repeated to Rosen “that there is to be no contact, no gifts, no [third] party
    contacts or any other conduct which could be interpreted by [Clerk] as embarrassing,
    humiliating, or any other unwanted recognition of any kind.” In light of the circus
    ticket and River Dance incidents, the internal investigation was reopened and Rosen
    met with Sergeant Cole again on February 11, 2011. In response to the reopened
    investigation, Rosen submitted a written statement (the prehearing statement) to
    Sergeant Cole summarizing his feelings and opinion on the events. In the prehearing
    statement, Rosen described Sergeant Cole’s January 19 Instruction as requiring him to
    “only communicate with [Clerk] ‘professionally’ as needed, until the conclusion of the
    [internal investigation].” Ultimately, Sergeant Cole’s recommendation at the close of
    the renewed investigation was that Rosen be demoted for failing to follow his January
    19 Instruction by giving Clerk a circus ticket, and Chief Hicken’s February 2 Order by
    entering Clerk in the River Dance giveaway. Chief Hicken adopted that
    recommendation and demoted Rosen, characterizing the circus ticket and River Dance
    incidents as insubordination and conduct unbecoming an officer.
    3
    Rosen disputes whether he had a meeting with Chief Hicken on January 28,
    2011; however, a letter Rosen authored and his testimony indicates that such a meeting
    occurred on that date. The ambiguity about this meeting goes to whether the Verbal
    Reprimand also included an order that Rosen restrict his interaction with Clerk to
    professional contact.
    20110497‐CA                                  3
    ¶6      Rosen appealed his demotion to the Board, arguing that “[h]e was not given an
    order and he was not insubordinate” and that “the discipline he received was not
    proportionate to his alleged offense nor was it consistent with other discipline meted
    out by the City.” The Board upheld the demotion, concluding that giving Clerk a circus
    ticket and entering her into the River Dance giveaway did not amount to professional
    contacts and were made by Rosen intentionally, despite his being instructed by his
    superiors on at least two occasions to limit his contact with Clerk to professional
    matters. The Board determined that Rosen’s “failure to follow specific instructions and
    the Chief’s direct orders . . . is insubordination, which is a serious offense.” The Board
    observed that Rosen’s conduct “created a significant disruption within the [Police]
    Department, and it further illustrates his poor judgment, and an inability to lead others
    by his example,” thus justifying his demotion from a supervisory position.
    ISSUES AND STANDARDS OF REVIEW
    ¶7     Rosen argues that the Board’s decision to uphold his demotion was not
    supported by substantial evidence and that the Board’s failure to make adequate
    findings of fact has deprived him of the right to a meaningful appeal. Next, Rosen
    contends that the Board abused its discretion by failing to address the proportionality
    and consistency of the discipline imposed in light of the nature of the offense and the
    Police Department’s history of disciplinary actions. Rosen also asserts that because the
    City failed to produce the recording of Rosen’s January 19 investigation interview with
    Sergeant Cole, the Board should not have denied Rosen’s motion for an adverse
    inference, which would have required the Board to accept Rosen’s description of
    Sergeant Cole’s January 19 Instruction. Last, Rosen argues that Board members were
    “improperly influenced by having reviewed the City’s evidence in advance” of the
    hearing, thereby “taint[ing] the hearing and caus[ing] irreversible prejudice to Rosen.”
    ¶8    We review the Board’s actions “for the purpose of determining if the [Board]
    abused its discretion or exceeded its authority.” 
    Utah Code Ann. § 10
    ‐3‐1106(6)(c)(ii)
    (Supp. 2012). We will uphold the Board’s decision “unless it exceeds the bounds of
    reasonableness and rationality.” See Nelson v. Orem City, Dep’t of Pub. Safety, 
    2012 UT App 147
    , ¶ 17, 
    278 P.3d 1089
     (citation and internal quotation marks omitted). We
    review the Board’s findings for substantial evidence. See Lucas v. Murray City Civil Serv.
    Comm’n, 
    949 P.2d 746
    , 758 (Utah Ct. App. 1997). Last, to the extent Rosen’s arguments
    20110497‐CA                                 4
    implicate matters of due process, we review those claims for correctness. See Nelson,
    
    2012 UT 147
    , ¶ 18.
    ANALYSIS
    I. Substantial Evidence
    ¶9     Rosen argues that the Board’s findings were not supported by substantial
    evidence. See generally Lucas, 
    949 P.2d at 758
     (applying a substantial evidence standard
    for appeals from a municipal administrative body). “Substantial evidence is that
    quantum and quality of relevant evidence that is adequate to convince a reasonable
    mind to support a conclusion. It is more than a mere ‘scintilla’ of evidence and
    something less than the weight of the evidence.” 
    Id.
     (citations and internal quotation
    marks omitted). In conducting this review, we defer to the Board’s credibility
    determinations. See 
    id.
     Rosen challenges three particular findings. We address each in
    turn.
    A. The January 19 Interview with Sergeant Cole
    ¶10 Rosen contends that during the January 19 interview, Sergeant Cole did not
    order Rosen to limit his interactions with Clerk to professional matters; rather, Sergeant
    Cole recommended that Rosen restrict his interactions with Clerk, while ordering him
    to refrain from discussing the internal affairs investigation with her until it was over.
    Because Rosen did refrain from discussing the investigation with Clerk, he maintains
    that he complied with the only order he asserts he was given at that time. Thus,
    according to Rosen, giving Clerk the circus ticket could not amount to insubordination
    of that order.
    ¶11 We disagree. While the record does contain evidence that is somewhat unclear
    regarding exactly what was said during the January 19 interview, we determine that
    substantial evidence supports the Board’s finding that Sergeant Cole indeed gave a
    “professional contact” order to Rosen at that time.
    ¶12 Sergeant Cole testified that on January 19, he told Rosen that Clerk had filed a
    formal complaint and that until the internal investigation was over, “there was to be no
    20110497‐CA                                 5
    contact with her except for professional contact.” Sergeant Cole also testified that he
    informed Clerk and Clerk’s supervisor (Supervisor) that Rosen “wasn’t to talk to”
    Clerk. Clerk’s testimony corroborated this, describing her understanding of Sergeant
    Cole’s order to restrict Rosen from having any “contact with [her] at all. And that if any
    contact was made or anything happened, that [she] was to directly report to [Sergeant
    Cole].” Supervisor testified similarly, stating she understood the situation after the
    January 19 interview to be such “that there should be no contact whatsoever between
    [Rosen and Clerk].”
    ¶13 Additionally, the City played a portion of a recording of the February 11
    interview Sergeant Cole conducted with Rosen when the internal affairs investigation
    regarding the pants‐dropping incident was reopened. During the recording, Sergeant
    Cole asked Rosen about the January 19 interview as follows:
    [Sergeant Cole:] Okay. You don’t remember I said to you,
    you shouldn’t talk to [Clerk] unless it’s business,
    professional, at a professional level?
    [Rosen:] Right, yes.
    [Sergeant Cole:] Do you remember that?
    [Rosen:] Right.
    Likewise, Rosen’s prehearing statement summarized the January 19 interview, stating,
    I’d like to repeat the fact that during the January [interview],
    you advised me to “not discuss the details of the
    investigation” with [Clerk], or have any conversation with
    her about the incident. You said she was “sensitive” at the
    time, and that I should only communicate with her
    “professionally” as needed, until the conclusion of the
    [investigation].
    20110497‐CA                                  6
    (Emphasis added.) Rosen testified, however, that Sergeant Cole only ordered him to
    “not talk to [Clerk] about the details of the [investigation]” and to “be professional with
    [Clerk], and give it some time . . . [to] cool off.”
    ¶14 Three witnesses’ testimony of having a similar understanding of Sergeant Cole’s
    January 19 Instruction, as well as Rosen’s own words in the prehearing statement,
    constitute substantial evidence on which the Board could base its finding that Rosen
    was in fact ordered on January 19 to refrain from interacting with Clerk except for when
    it was necessary to conduct his work. We do not disturb the Board’s credibility
    determinations or its resolution of any conflicts in the evidence. See Allen v. Department
    of Workforce Servs., 
    2005 UT App 186
    , ¶ 20, 
    112 P.3d 1238
     (“[W]here inconsistent
    inferences can be drawn from the same evidence, it is for the Board to draw the
    inferences.”). Having upheld Rosen’s demotion, the Board presumably found the
    testimony from Sergeant Cole, Supervisor, and Clerk to be more credible than Rosen’s,
    and resolved any inconsistencies in their testimony in favor of its finding that Rosen
    was ordered on January 19 to limit his interactions with Clerk to professional contact.
    We therefore conclude that this finding was supported by substantial evidence.
    B. The E‐mail to Clerk
    ¶15 Rosen contends that the Board impermissibly based its determination upholding
    his demotion on the e‐mail Rosen sent Clerk during the investigation period, which e‐
    mail was not listed as a basis for the demotion in the Chief’s demotion letter. Rosen
    contends that this finding was in error and violated his due process rights.
    ¶16 We determine that although the Board acknowledged the e‐mail evidence in its
    findings, it did not address the e‐mail in its analysis or conclusion. Thus, Rosen’s
    assertion that the Board improperly relied on the e‐mail evidence is speculative, at best,
    and we do not address the issue further.
    C. Sergeant Cole’s Orders and Chief Hicken’s January 28 Verbal Reprimand
    ¶17 Rosen challenges two particular findings made by the Board, arguing that those
    findings suggest that Sergeant Cole and Chief Hicken each instructed Rosen to have
    20110497‐CA                                  7
    only professional contact with Clerk one more time than they actually did. The Board’s
    findings regarding Sergeant Cole’s orders are as follows:
    5. On or about January 19, 2011, a[n internal affairs]
    investigation was commenced regarding the pants incident
    . . . . Sgt. Kerry Cole was the investigating officer. Sgt. Cole
    testified that during his investigation, he informed Officer
    Rosen to have only “professional” contact with [Clerk].
    ....
    8. Officer Rosen was again instructed by Sgt. Cole to stay
    away from [Clerk] and to leave her alone. He was instructed
    to give the situation time to cool off.
    After the January 19 interview, Sergeant Cole did not meet with Rosen again until
    February 11, at which time he did repeat his professional contact order, but by that date,
    the acts amounting to insubordination (the circus ticket and River Dance incidents) had
    already occurred. Thus, we agree with Rosen that the Board’s findings erroneously
    imply that Sergeant Cole instructed Rosen twice during the relevant time period to limit
    himself to only professional contact with Clerk, when he actually did so just once.
    ¶18   The Board’s findings regarding Chief Hicken’s orders are as follows:
    9. On or about January 28, 2011, Chief Hicken met with
    Officer Rosen regarding the pants incident and . . . he
    verbally counseled Rosen and instructed him to limit his
    contact with [Clerk] to “professional” contact only. . . .
    ....
    11. Chief Hicken testified that he met with Officer Rosen
    again on February 2, 2011 . . . . During the February 2, 2011
    meeting, Chief Hicken instructed Officer Rosen . . . to have
    nothing but professional contact with [Clerk] . . . .
    20110497‐CA                                   8
    Again, Rosen’s contention appears justified. On January 28, Chief Hicken issued his
    Verbal Reprimand, which consisted entirely of advising Rosen about preventing future
    wardrobe malfunctions and did not include a “‘professional’ contact only” order. Chief
    Hicken arranged his February 2 meeting with Rosen in light of the circus ticket incident
    and at that time issued his first “‘professional’ contact only” order to Rosen, which he
    repeated on February 7, after the River Dance incident. Therefore, the Board’s findings
    are not supported by substantial evidence.
    ¶19 In light of these unsupported findings, the Board appeared to uphold Rosen’s
    demotion for violating four “‘professional’ contact only” orders, rather than the two
    that were actually given. Accordingly, the Board’s failure to make accurate “findings of
    fact in material issues renders its findings arbitrary and capricious,” and because we
    can only guess as to whether the Board would have reached this same conclusion in
    light of the two orders that were actually given, we cannot say that these unsupported
    findings were harmless. See Lucas v. Murray City Civil Serv. Commʹn, 
    949 P.2d 746
    , 755
    n.5 (Utah Ct. App. 1997) (citation and internal quotation marks omitted); see also Adams
    v. Board of Review of the Indus. Commʹn, 
    821 P.2d 1
    , 8 (Utah Ct. App. 1991) (“As a general
    rule, the appropriate relief for an agency’s failure to make adequate findings is to vacate
    the order complained of and to order the agency to make more adequate findings in
    support of, and more fully articulate [the] reasons for, the determination . . . made.”
    (alteration and omission in original) (citation and internal quotation marks omitted)).
    Therefore, we vacate the Board’s decision and direct it to enter appropriate findings.
    See generally Adams, 
    821 P.2d at 8
     (“[A]bsent adequate findings[,] there is no
    presumption that the Commission’s decision is correct. The process of articulation may
    or may not cause the Commission to reach a different decision.”).
    II. Findings on Proportionality and Consistency
    ¶20 Next, Rosen argues that because the Board’s ruling did not specifically address
    evidence presented regarding the history of disciplinary actions taken by the Police
    Department (the disciplinary evidence), the Board “failed to undertake one of its
    primary responsibilities, that of determining whether Rosen’s discipline was
    ‘appropriate and . . . proportionate to the offense.’” (Omission in original) (quoting Salt
    Lake City Corp. v. Salt Lake City Civil Serv. Comm’n, 
    908 P.2d 871
    , 876 (Utah Ct. App.
    1995)). As a result, Rosen contends that the Board’s decision is arbitrary and capricious.
    We disagree with Rosen’s contention regarding the Board’s proportionality findings,
    20110497‐CA                                  9
    determining that the Board’s findings were sufficiently detailed to support its
    determination, albeit not an explicit determination, that Rosen’s punishment was
    proportionate. However, we agree with Rosen’s argument regarding the Board’s
    consistency findings.
    ¶21 “[A]n administrative agency must make findings of fact that are sufficiently
    detailed so as to permit meaningful appellate review,” which requires that the findings
    “include enough subsidiary facts to disclose the steps by which the ultimate conclusion
    on each factual issue was reached.” Lucas, 
    949 P.2d at
    755 n.5 (citation and internal
    quotation marks omitted). “The failure of an agency to make adequate findings of fact
    in material issues renders its findings arbitrary and capricious unless the evidence is
    clear, uncontroverted and capable of only one conclusion.” 
    Id.
     (citation and internal
    quotation marks omitted).
    ¶22 Regarding proportionality, the Board’s decision stated, “The demotion of Officer
    Rosen from corporal to top step level police officer . . . is . . . upheld insofar as the
    decision was reasonable under the circumstances, and the discipline was warranted and
    supported by the evidence.” The Board’s findings detail the course of events from the
    pants‐dropping incident through the internal affairs investigation, noting the repeated
    orders Rosen received from his superiors that he restrict his contact with Clerk to work‐
    related matters and Rosen’s apparent violation of those orders by way of the circus
    ticket and River Dance incidents. The Board noted that Rosen’s decision to disregard
    the orders of his superior officers amounted to “insubordination, which is a serious
    offense,” and that his “conduct created a significant disruption within the Department”
    and “illustrates his poor judgment, and an inability to lead others by his example.”
    From these findings, we can ascertain that the Board considered Rosen’s demotion to be
    a proportionate punishment for his actions. See generally 
    id.
    ¶23 On the other hand, there is no indication from the Board’s decision that it
    weighed any of the consistency evidence presented or that it even made an implied
    ruling regarding consistency. The relevant evidence presented indicates that forty‐three
    internal investigations had been completed since the Police Department was established
    in 2007 and none of those investigations resulted in an employee being demoted. Most
    of the forty‐three internal investigations resulted in verbal or written reprimands,
    although two investigations resulted in termination. At the hearing, Rosen introduced
    evidence of three previously disciplined officers who had received verbal reprimands
    20110497‐CA                                10
    after failing to appear at court hearings or trials for which they were subpoenaed.
    Rosen asserted that these actions are “akin to insubordination,” which he noted the
    Police Department’s internal rules and regulations define as “the failure to follow a
    lawful order.” (Internal quotation marks omitted.) Demotion has, however, been an
    option available to the Police Chief when disciplining employees, and Chief Hicken
    testified that “[i]n the history of the Saratoga Springs Police Department, . . . there [have
    not been] any[ incidents] factually comparable to what [he] dealt with [with Rosen] in
    this particular case,” including no prior incidents in which “direct orders [had] been
    violated.”
    ¶24 Although the Board did not make any specific findings or comment on the
    consistency evidence, its decision to uphold Rosen’s demotion is not necessarily
    inconsistent therewith. Nonetheless, the Board’s failure to make these findings
    deprives us of the ability to review its consistency determination. Accordingly, the
    Board is directed to enter additional findings regarding the issue of consistency.
    III. Adverse Inference
    ¶25 Rosen argues that the Board should have granted his motion for an adverse
    inference in light of the City’s failure to provide him with the audio and video
    recording (the recording) of the January 19 interview that Rosen had with Sergeant
    Cole. Rosen contended that the Board should infer from the City’s failure to produce
    the recording that Sergeant “Cole had not issued a ‘professional contact only’ order.”
    The Board denied the motion, however, determining that the recording was not
    necessary because Sergeant Cole and Rosen could each testify as to their recollection of
    the orders given during the January 19 interview.
    ¶26 Rosen asserts that the Board’s denial of his motion was in error because the
    policy considerations behind rule 37(i) of the Utah Rules of Civil Procedure4 and rule
    1002 of the Utah Rules of Evidence (the best evidence rule) should “apply equally to
    appeal board hearings,” regardless of the fact that appeal boards are not bound by those
    4
    Rule 37 of the Utah Rules of Civil Procedure was amended after the filing of this
    appeal. Because the changes to the provisions of the rule relevant to this case are not
    substantive, we cite the most recent version of the rule for the reader’s convenience. See
    Utah R. Civ. P. 37 advisory committee’s note.
    20110497‐CA                                  11
    rules in the first place, see Lucas v. Murray City Civil Serv. Commʹn, 
    949 P.2d 746
    , 755
    (Utah Ct. App. 1997) (“[A] municipal administrative body . . . is not bound by formal
    rules of evidence and procedure.”). See generally Utah R. Civ. P. 37(i) (“Nothing in this
    rule limits the inherent power of the court to take any action authorized by paragraph
    (e)(2) if a party destroys, conceals, alters, tampers with or fails to preserve a document,
    tangible item, electronic data or other evidence in violation of a duty.”); 
    id.
     R.
    37(e)(2)–(e)(2)(A) (“Unless the court finds that the failure was substantially justified, the
    court in which the action is pending may impose appropriate sanctions for the failure to
    follow its orders, including . . . deem the matter or any other designated facts to be
    established in accordance with the claim or defense of the party obtaining the order
    . . . .”); Utah R. Evid. 1002 (“An original writing, recording, or photograph is required in
    order to prove its content, except as otherwise provided in these rules or by other rules
    adopted by the Supreme Court of this State or by statute.”). Rosen explains that the
    adverse inference permitted by these rules provides a “‘fair way to address the missing
    evidence’” and “‘serve[s] the dual purpose of mitigating any prejudice experienced by
    [a party] and providing a sufficient deterrent to others who may be tempted to
    purposely destroy important evidence.’” (Quoting Kilpatrick v. Bullough Abatement, Inc.,
    
    2008 UT 82
    , ¶ 39, 
    199 P.3d 957
    .)
    ¶27 Putting aside the fact that these rules do not apply in this municipal
    administrative setting, we are not convinced that the policy reasons behind these rules
    would be supported by adopting an adverse inference against the City. Rosen argues
    that an adverse inference in his favor would quell any prejudice against him in light of
    the City’s failure to provide the recording. Yet Rosen’s own prehearing statement
    appears to confirm Sergeant Cole’s account that he instructed Rosen on January 19 to
    limit his contact with Clerk to professional matters. As the City put it, because Rosen’s
    prehearing statement “mirrored the account of Sgt. Cole . . . , there was no dispute
    about the directive given Rosen at that meeting”; thus “the missing audio recording was
    irrelevant” and not prejudicial. Likewise, Rosen’s assertion that the policy
    consideration of deterrence would be supported by application of an adverse inference
    here is unavailing. Neither Rosen nor the City could explain how, when, or by whom
    the recording was lost, and “multiple people, including Sergeant Cole, Officer Rosen,
    [and] the [C]hief” had access to it. Thus, we agree with the City’s assertion that
    “punishing just one party does not fully deter the purposeful destruction of evidence”
    where in this case “either party may be responsible for losing or destroying the
    evidence, and there is no indication as to how the evidence was lost.”
    20110497‐CA                                  12
    ¶28 Additionally, even assuming rule 37 of the Utah Rules of Civil Procedure and the
    best evidence rule control here, neither would mandate the outcome Rosen seeks.
    Application of rule 37 is discretionary, see, e.g., Utah R. Civ. P. 37(e)(2) (“[T]he court in
    which the action is pending may impose appropriate sanctions for the failure to follow
    its orders . . . .” (emphasis added)), and a reviewing court affords a great deal of
    deference to the exercise of that discretion, cf. Kilpatrick, 
    2008 UT 82
    , ¶ 23 (discussing the
    degree of deference afforded a trial court in selecting discovery sanctions). For the
    Board’s decision to deny Rosen’s motion for an adverse inference to amount to an abuse
    of discretion, Rosen would have to demonstrate that the decision “exceeds the bounds
    of reasonableness and rationality.” See Harmon v. Ogden City Civil Serv. Comm’n, 
    2007 UT App 336
    , ¶ 6, 
    171 P.3d 474
     (citation and internal quotation marks omitted). Rosen
    has not done so; all Rosen has done is indicate that the City used to have the recording
    but no longer does, and then describe how an adverse inference would have been
    helpful to his case.
    ¶29 Likewise, the best evidence rule would not require admission of the recording
    over Sergeant Cole’s and Rosen’s testimonies where the disputed issue is not the
    contents of the recording, but the contents of the January 19 interview.
    The “best evidence” rule generally has come to denote only
    the requirement that the contents of an available written
    document[, recording, or photograph] be proved by
    introduction of the document[, recording, or photograph]
    itself. It has no application to a case where a party seeks to
    prove a fact which has an existence independent of any
    writing[, recording, or photograph].
    Roods v. Roods, 
    645 P.2d 640
    , 642 (Utah 1982) (determining that the best evidence rule
    was not implicated to require admission of a document that recorded the length of a
    mother’s pregnancy because “[t]he mother’s length of pregnancy is independent of any
    documentation” and a fact that could be established by the mother’s testimony); see also
    Utah R. Evid. 1002 (describing the best evidence rule as applying to writings,
    recordings, or photographs); Central Bank v. Holman (In re Ina C. Holman Family Trust),
    2008 UT App 120U, para. 6 (mem.) (concluding that the best evidence rule did not
    require admission of the document amending a revocable trust where the legal dispute
    involved “[w]hether there were problems surrounding the execution of the
    20110497‐CA                                  13
    [amendment] . . . independent of the contents of the [amendment] itself”). In other
    words, “[w]itness testimony adduced from personal experience or knowledge is not
    within the ambit of [the best evidence rule]; witnesses may freely testify about events
    which have occurred independently from and may have been memorialized by an
    antecedent writing[, recording, or photograph].” Watkins v. Williams, 
    877 P.2d 19
    , 22
    (Mont. 1994). We agree with the City that because the content of the recording itself
    was not an issue before the Board, Rosen and Sergeant Cole could testify about the
    January 19 interview without implicating the best evidence rule.
    IV. Premature Review of the Evidence
    ¶30 Last, Rosen argues that the Board did not have authority to receive, a month
    before the hearing, a packet of proposed exhibits submitted by the City that included
    documents that were ultimately not admitted at the hearing. Rosen also argues that the
    Board’s subsequent review of the packet before the hearing “tainted the hearing,” as
    evidenced by comments made by Board members appearing in the transcript of the
    hearing prepared for this appeal, “and caused irreversible prejudice to Rosen.” We do
    not address this argument because Rosen failed to preserve it for appeal.
    ¶31 “[I]n order to preserve an issue for appeal[,] the issue must be presented to the
    trial court in such a way that the trial court has an opportunity to rule on that issue.”
    438 Main St. v. Easy Heat, Inc., 
    2004 UT 72
    , ¶ 51, 
    99 P.3d 801
     (alterations in original)
    (citation and internal quotation marks omitted). The preservation rule applies in
    agency appeals “when the issue raised on appeal could have been resolved in the
    administrative setting.” ABCO Enters. v. Utah State Tax Commʹn, 
    2009 UT 36
    , ¶¶ 10–11,
    
    211 P.3d 382
     (elaborating on scenarios in which the preservation rule applies in agency
    appeals); see also In re Anderson, 
    2004 UT 7
    , ¶ 47, 
    82 P.3d 1134
     (per curiam) (“In agency
    appeals, . . . it is logical to require matters that may be dispositive to be presented in the
    first instance to the agency, so that it may consider them at the time of reaching its
    decision.”). Rosen argues that he did not have the opportunity to preserve this
    argument because the allegedly prejudicial comments made by the Board occurred
    when both parties had left the room to allow the Board to deliberate on preliminary
    matters and Rosen did not discover the Board’s prejudicial comments made behind
    closed doors until reviewing the transcript that was prepared for this appeal. He also
    argues that he could not have preserved his challenge to the Board’s authority to receive
    20110497‐CA                                  14
    the exhibit packet in advance of the hearing because Utah Code section 10‐3‐1106 did
    not give the Board the authority to remedy the error had it been raised.
    ¶32 We are not persuaded by Rosen’s arguments. At the beginning of the hearing,
    Rosen’s attorney asked the Board to confirm that it had received the City’s exhibit
    packet a month prior to trial, but he did not raise any argument that, by doing so the
    Board exceeded its authority. While Rosen may not have learned of the Board’s alleged
    prejudicial comments until after the fact, he knew that the City’s exhibit packet was
    delivered a month in advance and that the Board had reviewed it. He could have
    thereby deduced that perhaps some members of the Board formed opinions about the
    issues before the hearing had occurred. The hearing transcript prepared for this appeal,
    in other words, was not the first and only event that could have prompted Rosen to
    have and to raise these concerns.5 Likewise, Rosen’s doubts about the Board’s ability to
    have remedied the alleged errors itself does not relieve him of the requirement that he
    preserve the argument for appeal by first raising it to the Board.
    CONCLUSION
    ¶33 Rosen did not preserve his argument challenging the Board’s authority to accept
    and review the City’s evidence in advance of his hearing, and he inadequately briefed
    his contention that he was prejudiced by the Board’s review of that evidence. The
    Board properly denied Rosen’s motion for an adverse inference. The Board’s decision is
    nonetheless set aside in light of its unsupported determination that Rosen was given
    5
    In this sense, Rosen’s concern appears to be primarily that certain Board
    members formed opinions about his conduct that he suggests show bias. As a legal
    matter, however, he has focused on the argument that the Board was not permitted by
    statute to receive and review any evidence before the hearing. He raised no such
    objection at the hearing itself, instead appearing to welcome the fact that the Board
    already had a background understanding of the case. Rosen does not address the issue
    of alleged bias as an independent argument on appeal. Consequently, the bias issue is
    not adequately briefed. See Utah R. App. P. 24(a)(9) (requiring an appellant’s brief to
    “contain the contentions and reasons of the appellant with respect to the issues
    presented . . . with citations to the authorities, statutes, and parts of the record relied
    on”).
    20110497‐CA                                 15
    four “‘professional’ contact only” orders and for its failure to make adequate findings
    regarding the consistency of Rosen’s demotion with the evidence detailing the Police
    Department’s disciplinary history. We direct the Board to revisit its findings in light of
    this opinion.
    ____________________________________
    James Z. Davis, Judge
    ‐‐‐‐‐
    ¶34    WE CONCUR:
    ____________________________________
    Stephen L. Roth, Judge
    ____________________________________
    Michele M. Christiansen, Judge
    20110497‐CA                                 16